are online at different times and stuff like that it's just a nature of being a big company so my thought was that if i got an answer within NUMBER_TOKEN hours or somebody came back to me and said like hey we already know what's going on that afternoon i would know that they knew about this and if it went longer than NUMBER_TOKEN hours i knew that they would have had to go do like an investigation create documentation on it and then you know bless the answer send it out and that would take over NUMBER_TOKEN hours so they would not be able to get back to me so that was really the you know kind of other reason that i was doing this NUMBER_TOKEN-hour thing again given the fact that i knew that vmware was going to spin off on november NUMBER_TOKENst it would have looked really really bad if you know dell technologies and vmware were selling a joint solution where they had a not valid license sticker uh being sold as part of that solution because if you know you sell software it's not really good to go and have not licensed or not properly licensed software of your competitors or suppliers in your solution right so like i was pretty sure that i would get a pretty fast response if there was at least you know something around that and of course for anybody that says hey you should have just published this because that would have been wildfire if you had done it you shouldn't have waited this long you shouldn't have talked to dell about it like come on guys like i don't want to do this stuff at all this is not what we do at sdh we do hands-on reviews so frankly you know i'm gonna go work with them on it and say like hey i don't wanna i don't wanna pull this out of nowhere on you and you wake up and read it in the morning i want you to know what's going on and have an opportunity to say like hey actually we knew about this this is what's going on so of course by the afternoon of october NUMBER_TOKENth after lunch i did get a response from them but it was not like oh we know about this actually they were like hey we want to know what resellers you bought this from and my response to them was like hey um you know four different platforms four different switches and different models three different resellers two different countries this is an upstream supply chain issue and in fact there's an easy way that you can go validate this because it's probably on all of them and when i was like NUMBER_TOKEN years old i taught tennis but then i also had another job and that job was basically i worked in a cisco factory in the rma department so i know that at networking vendors there are rma departments and that they have tons of boards and switches just kind of sitting around as they're in that rma process and because of that i said well why don't you just go call up your rma guys and say like hey can somebody go or just have somebody have one of these things open because most likely they're going to see a mega trans sticker in there as well given what we found you should not be looking at me this afternoon you should be going and looking at you know what's upstream and try figuring that out now i was flying on the morning of october NUMBER_TOKENth
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