that affects and damages battery cells requiring their replacement and is causing battery fires porsche is reportedly hiding the problem from customers and authorities because it would cost hundreds of millions of euros and damage the company's reputation according to the porsche employee the problem lies with the NUMBER_TOKEN volt architecture and what the employee describes as a poorly designed onboard ac battery charger so during regular at-home charging speeds up to NUMBER_TOKEN kilowatts this charger because of the high voltage NUMBER_TOKEN volts compared to for example tesla's NUMBER_TOKEN volts can overcharge some of the cells and if air leaks into the pack they can catch on fire but even if the damaged cells don't catch on fire they can basically overcharge and then fuse out meaning that there's less battery power and range for the ticon as porsche owners have begun reporting more of these battery issues what porsche appears to be doing according to the whistleblower is unlocking unused reserved battery capacity effectively tricking customers into thinking that the problem has been fixed the whistleblower said that when the porsche customers come in and complain about the problem porsche charges them NUMBER_TOKEN euros even though the labor to do this repair only costs NUMBER_TOKEN euros so in effect porsche is profiting from this potentially dangerous problem and the remaining NUMBER_TOKEN percent of porsche tycoon owners may also have this problem but they may not have realized it yet or it just hasn't happened to them yet according to voight sources porsche could have installed or replaced the onboard charger with a better designed one which costs just NUMBER_TOKEN euros more from the same supplier but porsche decided not to and it's interesting that the audi e-tron gt which is built on the same vw platform as the tycan but that car has a better on-board charger and this problem has not appeared so yeah it seems like porsche went with the cheaper charger and the reason according to voigt is that this car has cost porsche more than they want to spend on it it's not a money maker and so anywhere that they could cut back they did and when you're charging NUMBER_TOKEN volts little problems with batteries can become big problems and also interesting here that porsche basically has a lot of fine print to do with the warranty basically if you don't keep this car for instance charge between NUMBER_TOKEN and NUMBER_TOKEN state of charge all the time you will only get a three year NUMBER_TOKEN NUMBER_TOKEN kilometer warranty on the battery so my thought here is that porsche is hoping these cars will go out of warranty quickly and then they can be like well you got a problem it's out of warranty we're happy to fix it for full price what do you mean keep the battery between NUMBER_TOKEN and NUMBER_TOKEN set of charge for instance you can't leave the car uncharged for more than two weeks you have to show that you've kept it between NUMBER_TOKEN and NUMBER_TOKEN state of charge there's all these rules and these are all fine print in the warranty that if you don't do these things porsche lowers your warranty down to the minimum so i mean i've had to read through my like nissan leaf battery warranty because i've had to use it still in the shop by the way two months fun stuff but all under warranty the there is some fine print that says like if you leave your car in the freezing cold for two weeks that voids your warranty that makes sense because it will freeze the battery pack and kill it but that was pretty
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