i am like a hundred thousand other sellers that use shipstation for this growing business they work with all of the major carriers and give you exclusive discounts on ups usps shipping and small businesses can now access the same rates usually reserved for fortune NUMBER_TOKEN companies which we don't even have a fortune or are we in the top NUMBER_TOKEN of anything at all so go to URL_TOKEN that's rich rebuilds for your NUMBER_TOKEN day free trial and make ship happen and i didn't make that up but i will pretend i did because i like clever puns and slogans and it makes me look cool just do it thank you for calling tessa this is speaking in the monitored and recorded line who do i have the pleasure of assisting today yeah first uh i'd like to like to let you know that i'm recording the call as well that's true um okay so uh just real quick so so i've had kind of an ongoing dispute with tesla um because but i i have a new a new plaid uh my lowest platinum NUMBER_TOKEN NUMBER_TOKEN car uh that was delivered in july and it's been broken for about NUMBER_TOKEN-ish percent of the time that i've owned it it's it's it's a lemon basically i was told to hold tight and keep it in my driveway for about a month and then they finally took it in for service at the end of november and it's been there ever since as i was looking at my credit card statements that i've continued to be charged for the fsd subscription during that time which i wasn't aware of there's not like monthly emails or anything and i was under the impression that you know since the car is literally undrivable unusable that this would not be charged or that it would be refunded in some way um but apparently it is not and i was wondering if that could be refunded um i mean at this point no right the fsb is a subscription service for literally exactly that to be used um you have to cancel that if you didn't want to use it it's not something that just comes off just because you're disputing something with tesla would it be able to refund that you've been paying the subscription well i i thought it's not that i'm disputing something the tesla the car is broken right so yes i paid for a subscription but the the the thing that i was buying as part of the subscription the use of that steve wasn't delivered to me because the car was broken well yeah i mean but that's that's why you're supposed to go onto your account and you know stop paying for the subscription right i mean that's that i could see why you would say that if a i remembered that that was the case and b if my subscription date actually lined up with the times of service but i would lose at least half a month if not more um and see just realistically right they've been stringing me along for weeks and weeks and weeks and yeah we're gonna get it in yeah we're just waiting on the part yeah it should be no problem yet we think we've really fixed it this time right i have no way of knowing the actual completion date it's always like four days away but four days never comes um so realistically
START_SPONSOR_TOKEN i am like a hundred thousand other sellers that use shipstation for this growing business they work with all of the major carriers and give you exclusive discounts on ups usps shipping and small businesses can now access the same rates usually reserved for fortune NUMBER_TOKEN companies which we don't even have a fortune or are we in the top NUMBER_TOKEN of anything at all so go to URL_TOKEN that's rich rebuilds for your NUMBER_TOKEN day free trial and make ship happen and i didn't make that up but i will pretend i did because i like clever puns and slogans and it makes me look cool just do END_SPONSOR_TOKEN