WillisBack/dataset-financial-user-claim huggingface dataset:
In XX/XX/XXXX, we had a flood in XXXX XXXX. Over XXXX homes were flooded. The President declared it a National Disaster. As a result of being declared a national disaster, everyone who had a government backed loan i.e. XXXX XXXX was eligible for a disaster forbearance, in which they did not have to make payments for several months, but had to pay back every cent after the forbearance expired. Even non-government backed mortgages were giving this forbearance. Forbearance also meant that we would not get a late payment incurred or be reported late to the credit bureau. My credit report was reporting correctly until XX/XX/XXXX. In XX/XX/XXXX, Ditech decided to back date my credit report for the month of XX/XX/XXXX and state that I was 30 days late. I had forbearance until XX/XX/XXXX, however, I decided to catch up my payments on XX/XX/XXXX, mainly because I did not trust Ditech. They had already threatened to keep my insurance proceeds despite the fact that the flood damage renovations being 100 % complete. Again, it was promised to consumers that we would not be reported late due to the disaster forbearance. I had 3 other banks and 8 other loans that had the same arrangement, and yet those loans were not reported late. Several were not even government backed, so they had no obligation to give the forbearance. They gave the forbearance and held true to their word-no late fees or being reported late. I reported the issue to Ditech in XX/XX/XXXX and filed a dispute with the credit bureaus. The results of the credit bureau investigations just came in. Now Ditech is reporting me 60 DAYS LATE NOW! It just so happens that I applied for a refinance on one of my properties. I am in danger of not getting that loan now. And interest rates are rising, so this is my last opportunity. If I do get the loan, it will be a much higher interest rate because of Ditech 's incompetence. Or are they just being vile? Ditech has a history of reporting incorrectly payment history. I had issues with this last year and it took 5 months to correct it. I do not have 5 months. I may in fact lose my refinance loan if this is not corrected very soon.
On XX/XX/2018 I called XXXX XXXX customer service to see if I could get my monthly payment lowered because I was having difficulty making the monthly payment of XXXX. I was told there was nothing they could do since I had already used the 12 month forbearance. I discussed that I wanted to make monthly payments on the loan but was having difficulty paying the XXXX payment and asked to get lower, more affordable payments. I was told that the only option for me was to stop making payments on the loan, allow the loan to become late, and then I would be contacted by someone from the collections department to see if they could help me with lowering my monthly payment. I said I did not want to miss a payment and become late on the loan because it would make it more difficult for me to catch up. I asked to speak to someone who could help me now before I was late on a payment. I spoke to a supervisor who was unable to help me and was told the only way the collections department would talk to me and try to help me was if I became late on payments. I reached out to XXXX XXXX for help in lowering my monthly payment and they refused to help me unless I become delinquent on payment!
To whom it may concern Since XX/XX/2017 we have been dealing with a company that we got financing for an auto to correctly report to the credit bureaus. 
We have gotten every excuse as to why it is not reporting, we were even told there was a letter sent to XXXX in regards to this matter but we can not get a copy of this letter either. We are in the process of getting a mortgage and the almost 3 years of credit would help out tremendously. 

We have been trying to be really patient and understanding but it seems to get us nowhere, there are two people on the loan, my son and my husband. This trade line reports just fine on my sons credit report but not my husbands. This could one mean we go from needing 3 % down instead of 10 %, a lower interest rate and possibly approval. Right now there is a lot riding on this and they dont seem to want to do anything to help the situation. 
I have already filed a complaint with the XXXX and their excuse was a problem with their program, but when I disputed that because it is reporting to one but not the other the XXXX closed the case. Our Attorney is stepping in but we are running out of time for this to be reporting. At this point XXXX XXXX needs to report this trade line A.S.A.P. As of today a manager by the name of XXXX spoke to my husband and stated that we did not want this trade line on our records even though it is reporting on my sons records that 95 % of the payments are on time. 

They claim we have disputed the trade line but if that were true and the information had been correct the trade line would not have been removed. Their failure to do anything is going to cost us more money than necessary. 
Honestly this company needs to not be allowed to provide loans, their customer service is awful and they are very hard to work with. I have copies of emails back in XXXX that they sent a letter to XXXX XXXX and now they are saying nothing was sent. Again more excuses. We need your help please. 

Thank you for your assistance in this matter
On XX/XX/2016, I had a consultation with a XXXX XXXX XXXX XXXX XXXX, XXXX XXXX, in XXXX, California who obtained my personal information through both my personal and medical history forms, such as my social security number, my date of birth and my income. This information was used to open a Care Credit account in my name at the XXXX XXXX XXXX XXXX in XXXX XXXX without my prior consent or knowledge. 


According to current legal regulations, a doctors 's office who opens a Care Credit account for a patient must wait a minimum of three ( 3 ) days before the doctor can preform any procedure ( s ) over {$1000.00}  on a patient in order to get paid by Care Credit. The XXXX XXXX XXXX XXXX in XXXX XXXX performed an illegal act by opening a Care Credit account in my name without my prior consent or prior knowledge on XX/XX/2016. When I called Care Credit, the representative that I spoke with confirmed that my account was open at the XXXX facility. In fact, I was working full-time on XX/XX/2016 in XXXX, California which is 89 miles away from my workplace in XXXX. 


My initial consultation with the doctor, XXXX XXXX, at the XXXX XXXX XXXX XXXX in XXXX XXXX was on XX/XX/2016. That was the day in which my procedure was initiated and completed. Not only did the XXXX XXXX XXXX XXXX in XXXX XXXX fail to inform me that they opened a Care Credit account in my name four ( 4 )  days prior to my initial consultation with the doctor who performed the procedure, but the treatment coordinator at the XXXX XXXX XXXX XXXX in XXXX, California intentionally withheld a critical piece of information during my treatment coordination consultation on XX/XX/2016. 

The treatment coordinator, XXXX XXXX, purposely withheld that the {$1000.00} used to schedule a consultation appointment with the doctor is non-refundable only until after the transaction was processed and completed. I felt coerced. Since there was no way to back out without incurring a financial loss, I felt forced into agreeing to have the procedure done with XXXX XXXX XXXX on the day of my initial consultation with the doctor on XX/XX/2016. 


In conclusion, the following two actions constitutes unethical, unprofessional and fraudulent activities on behalf of XXXX XXXX XXXX. First, withholding the fact from me that the {$1000.00} used to schedule a doctor 's appointment is non-refundable only until after the transaction was completed ( XX/XX/2016 ) and secondly, opening a Care Credit account in my name by using Personal Protected Information ( PPI ) without my prior consent or knowledge on XX/XX/2016. 


I am requesting that the complete amount of {$10000.00} be refunded immediately back to me since XXXX XXXX XXXX illegally opened a Care Credit account and processed the transaction with disclosing all the information.
I have inquiries on my credit that do not belong to me and I have disputed these multiple times with the credit bureaus ( Equifax , XXXX, XXXX ). I submitted a police report, FTC report and letter XXXX times and they refuse to remove these in violation of section 605B. Under this section, all disputed account must be blocked within 4 business days and require a full investigation. I have never disputed these inquiries before ; therefore, they can not be considered frivolous. This is my last resort before I send an intent to sue. I am a victim of identity theft and these inquiries are the result of someone else using my information. 

The inquiries listed below must be removed no later than 4 business days : XXXX XXXX/XXXX/XXXX XXXX XXXX/XXXX/XXXX XXXX XXXX/XXXX/XXXX XXXX XXXX/XXXX/XXXX
I KNOW NO COMPANY OF XXXX XXXX, I NEVER LIVED IN XXXX AS LISTED AS AN ADDRESS ON MY CREDIT REPORT, I AM A VICTIM OF ID THEFT AND XXXX CREDIT CARD WAS DUPLICATED IN XXXX, XXXX, THEN TO XXXX XXXX, I FILED A REPORT WITH MY LOCAL POLICE DEPART, THE FEDERL TRADE COMMISSION, XXXX, A ID THEFT AFFIDAVIT ... THERE ARE MANY THINGS ON MY CREDIT REPORT THAT WERE COMPROMISED OR DO NOT BELONG TO ME AS MY RESPONSIBILITY ... .SOMEONE HAS MY SS # AND HAS TRIED ONLINE TO OBTAIN CREDIT CARDS I ALREADT POSESS, I HAVE SAVE ALL DENIED LETTERS FROM MERCHANTS AS I ALREADY POSESS THESE CARDS THAT 'S THE REASON FOR ALL THESES BOGUS INQUIRIES PRIOR TO MY FREEZING ALL AGENCIES ... FEEL FREE TO CALL ME @ XXXX
I have dealt with the office of advocacy for navient for several months now whereby they have puts misleading and errant remarks on my credit bureau that never should be there. I have been assured that these remark would be taken off only to be alerted later via XXXX that the remarks have been added back on. I just had remarks put on my credit bureau that state that payment was deferred when in the fact that is incorrect and fraudulent information due to the fact that I am on an income-based repayment plan of {$0.00} a month until XX/XX/XXXX or XX/XX/XXXX next year when I will be consolidating all of my loans over to XXXX. It's bad enough that a 90-day remark from XX/XX/2012 has haunted me for the past 6 years 7 months and navient will not do anything about it and continuously says that the remarks are accurate when in fact they did not own that the loan back in XX/XX/2012 as it was owned by Sallie Mae. I have been continuously denied for credit due to a serious delinquency remark because all 18 loans were marked 90 days late and made XX/XX/2012 and I have asked this organization for months if they would be willing to remove the negative remark a couple months early ( it's been on there for 79 months ) and I have been met with nothing but unprofessional rude discourteous service.
I tried to use XXXX prepaid American Express cards for {$60.00}, {$10.00}, and {$10.00}. The {$60.00} was credited for {$44.00} and the other XXXX were declined. I called American Express and was told I had been charged their $ XXXX. fee 5 mo. after issuance. I said there was a law against that in the State of Washington, but the rep said there was no such law. The required statement and font size appear to be satisfied on the cards, but I do not believe the other criteria in XXXX XXXX are met. The only exception might be the 24 months of inactivity on the XXXX {$10.00} cards, although I ca n't confirm the issuance dates for them. The {$60.00} card was issued in XXXX, 2013. The cards were issued as rebates for XXXX merchandise. Am I interpreting the code correctly? Were these fee charges legal?
I began making mortgage payments to Nationstar Mortgage Property Servicer, XXXX XXXX XXXX XXXX, XXXX, TX XXXX, after my loan ( with a modification ) was transferred to them XX/XX/XXXX, from XXXX XXXX  XXXX XXXX. All previous mortgage payments, from the date of purchase of my home in XX/XX/XXXX, were made to XXXX XXXX   XXXX XXXX. My bank records verify payments from XX/XX/XXXX through XX/XX/XXXX, to Nationstar, at which time they transferred my loan modification to XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX, Ut XXXX. Nation star has refused to credit my XXXX mortgage payment as a XX/XX/XXXX payment ; and passed my loan on to XXXX as Missing a payment for XX/XX/XXXX ; in spite of records sent to them verifying my payments from XX/XX/XXXX through XX/XX/XXXX. I see this as a scam by Nationstar to pilfer/steal funds from me, by having me pay a second XX/XX/XXXX mortgage note. This behavior is debt collection fraud ; and I seek redress and resolution to this criminal activity by Nationstar.
I did n't make these inquiries it must be errors. 

XXXX - XXXX XXXX Inquiry from XX/XX/XXXX + All Banks XXXX XXXX Inquiry from XX/XX/XXXX + All Banks XXXX XXXX XXXX XXXX Inquiry from XX/XX/XXXX + All Banks XXXX XXXX XXXX, XXXX XXXX Inquiry from XX/XX/XXXX + XXXX XXXX XXXX XXXX. 
XXXX XXXX XXXX XXXX Inquiry from XX/XX/XXXX + All Banks XXXX XXXX XXXX, XXXX XXXX Inquiry from XX/XX/XXXX + XXXX XXXX XXXX XXXX. 
XXXX XXXX XXXX XXXX Inquiry from XX/XX/XXXX + All Banks XXXX XXXX Inquiry from XX/XX/XXXX transunion - XXXX/XXXX XXXX Inquiry from XX/XX/XXXX + XX/XX/XXXX XXXX Inquiry from XX/XX/XXXX + XXXX XXXX Inquiry from XX/XX/XXXX + XXXX XXXX Inquiry from XX/XX/XXXX + XXXX XXXX Inquiry from XX/XX/XXXX + XXXX XXXX Inquiry from XX/XX/XXXX + XXXX XXXX Inquiry from XX/XX/XXXX +  XXXX XXXX XXXX Inquiry from XX/XX/XXXX + XXXX XXXX XXXX Inquiry from XX/XX/XXXX + XXXX XXXX XXXX Inquiry from XX/XX/XXXX
I opened up an account with XXXX XXXX cell service for service for my son and myself. I had the account for approximately 2 months when I got a phone call from the company stating that they had lost their roaming partners in the area I was working in. The company restricted my phone service in that area and told me that they needed to cancel my contract and that I needed to turn my phones back in. I followed these instructions, turning phones in to the store in XXXX, XXXX. Now the company is saying that I owe them XXXX for services and equipment which is false, they made harassing phone calls and false accusations and then placed this false record on my credit report. I am not sure how to fix this problem but it is an unfair practice since they cancelled my account I should not be held liable for any contractual fees. 
Thank you, XXXX XXXX XXXX
I paid equifax XXXX to unfreeze my account permanently. Last week I applied for a mortgage and found out it is still frozen. When I called I could barely understand the woman. but I Think she said I temporarily did it twice ( after saying there was no record ). I never did this. all I want is for it to be unfrozen like I asked them to do. not try to get another XXXX dollars out of me and ask for some code no one gave to me. I do not know what to do. THank you for your help and time.
Chase closed my business checking account without even notify me. No email, no letter, no phone call, XXXX. Just one day, poof! my account was gone! I discovered that when I wanted to deposit a check to my account, and the account disappeared. I called Chase, they told me because they charged {$15.00} per month when my biz account balance is below {$1500.00} for the past 8 months. The account went to negative and they closed it! 
One would think at least a courtesy email should be sent to customer to inform them the situation. Not just simply close the account silently!!! That 's just WRONG! Not the mention they charge so much, {$15.00} per month, because the account did n't have the minimum balance!
on or about XX/XX/2014 I borrowed {$800.00} from a tilebucks own my car title.I made all payments on time..Upon adding all payments made to titlebucks, it came to a totlal of over {$2000.00}.
Good day! I have a public record on my credit report from 2008 concerning XXXX XXXX XXXX that I believe should be deleted based the statue of limitations. I have paid the debt and it should not still be on file since it is now 7 years. Please assist me inn this issue, if at all possible. Thank you ...
In response to a letter mailed to my house advertising a program for veterans that lowered the interest rate on our home 's mortgage, my husband and I decided to refinance with Southpoint Financial Services. XXXX of their selling points is that customers get to lower their interest rate and skip two months of mortgage payments. The process began in XXXX 2016. All forms had been submitted and papers signed in late XXXX 2016. I was in regular contact with Southpoint 's representative via email and phone calls during this time period. I wanted to make sure we understood the process and were doing our part to complete this transaction. Part of my questions pertained to when our next mortgage payment would be due and if we needed to keep paying the bank that owned our mortgage at the time, as I did not want to get behind on any mortgage payments. Part of my questioning included the benefit of getting to skip XXXX mortgage payments. I was in contact with the agent on XXXX XXXX, 2016, to confirm that all paperwork would be signed that evening with a notary from a title company working with Southpoint. However, due to an error on the paperwork produced by the agent I was working with, the first mortgage payment was due XXXX XXXX, 2016. We had made our XXXX 2016 payment ( which was refunded to us by the former bank ). But we did not get to skip another payment. We were counting on that money to take care of a medical procedure for our son. The XXXX XXXX, 2016, payment date was included in the paperwork we signed. However, the notary from the title company skimmed over all paperwork and did not point that out to us. Plus, the paperwork was sloppily prepared with the wrong payment date in the first place. We received our first mortgage payment notice on XXXX XXXX, 2016. It stated that our first payment to the new lender was due XXXX XXXX, 2016, and we would be behind on our mortgage and owe a late fee if the mortgage payment were not made before XXXX XXXX, 2016. Of course we were blindsided by this news. I made numerous phone calls trying to explain the situation to bank and that we had not expected to have to make this payment since XXXX of the selling points of refinancing was getting to skip XXXX mortgage payments. I also made several phone calls to Southpoint, speaking to the agent I had worked with for two months and his supervisor. I explained the situation in detail to them as well. While they admitted that they had made an error in their paperwork, they stated that there was nothing they could do to remedy their mistake.
In XXXX due to my medical debts as well as those of my mother who was suffering from XXXX XXXX XXXX I obtained a mortgage on property I owned in XXXX XXXX Georgia through XXXX XXXX mortgage who then sold it to Ocwen Loan Servicing , LLC . Despite Ocwen taking additional money for insurance and taxes on the property they refused to pay those saying I had not requested it in the original application ( Unusual, in that they were building an escrow for me just for that purpose ). I lost my job in XXXX, just a few months after obtaining the loan. I fell behind with payments as my resources dwindled, and on XXXX occasions, the last being in XXXX of XXXX, the property fell into default and Ocwen began to file papers to sell the property. With the passing of my mother due to XXXX XXXX and my inability to find work I had to move out of that property and let another family move into it to pay the mortgage, insurance and taxes. The property is not worth enough to pay off the mortgage even if sold. I am not able to live there, which said property has been in my family since XXXX, and the fact that I still own the property makes me ineligible for many types of public assistance.
I notice tonight that my Credit report had a hard injury on it that I know nothing about. The company is XXXX XXXX. I did n't try to get a loan with this compay. Could you please get this checked out for me.
Under the guise of employment at the company as a project manager, XXXX XXXX XXXX, supplied a Contract of Employment and had my wife take a series of 10 case studies on leasing and international trade. On successful completion of the training she would receive {$2000.00} and an offer of employment. My wife was a good student and got all " A '' s. Pleased with her performance they asked her to help set up the office in XXXX, NJ. They sent a Purchase Order for 12 XXXX. They said we would not be at risk as our Citibank credit card would be reimbursed from an account at XXXX -Account number XXXX routing number XXXX. Indeed, on line we saw that funds had been received by Citibank from XXXX. On that basis we express mailed the phones on XX/XX/XXXX via USPS to : - XXXX XXXX, Room XXXX, XXXX Floor, Poly Center, On Lok Tsuen, XXXX, XXXX XXXX. The USPS tracking number for the first item of 6 boxes each with 2 XXXX was XXXX. Per the tracking number the phones were delivered on Tues XX/XX/XXXX. Subsequently on XX/XX/XXXX Citibank emailed that There was a problem with your online payment ( actually a reimbursement ) of {$6000.00}. We called Citibank and on a recorded line we asked several times and they confirmed that a second online payment for {$5600.00} had been received. The reference for the recorded call with Citibank is XXXX. That put our mind at rest. One week later, on XX/XX/XXXX, we received an email from Citibank that " A payment was returned unpaid ''. We have been unable to contact the company representatives by phone and email. They have disappeared. Had Citibank not confirmed receipt of the payments we would have had time to notify the shipper of our suspicious of a fraud. 
We have notified the local Police Dept in XXXX, NJ. The Case Number is XXXX and their phone number is XXXX XXXX XXXX, XXXX XXXX XXXX XXXX. 

We spoke to Citibank again today, XX/XX/XXXX, to both customer service and the fraud dept. We were told that as the charges were valid we were liable. I informed the representatives that had Citibank not provided false information specifically on the status of the reimbursement we would not be in this position. They told us they would try to investigate. 

Notes. 
1. This fraud was very well organized and it seems unlikely they would go to this much trouble and not do this on a large scale.

2. It seems that the criminals know the credit card payment systems better than Citibank 's employees.
I have contacted XXXX, Equifax, and XXXX several times via phone and online many occasion in regards to inquires that I did not authorize or was not familiar with. It makes it look like I have been begging for Credit and I have not. I am trying to refinance something in my credit file and it makes it difficult when theyre checking credit and I have i inquires from places I didnt inquire Credit from. I have disputed and reached out to the bureaus several times and they say the same thing over, and over and sometimes they even hang up. The following inquires where not authorized are the following : XXXX XXXX XXXX, XXXX XXXX,XXXX XXXX/ XXXX XXXX XXXX , XXXX XXXX XXXX , XXXX XXXX XXXX , XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, XXXX, XXXX, XXXX XXXX XXXX/XXXX
XX/XX/2012 {$660.00} I was alerted by my credit report that this company reported to all 3 credit bureau that I owe a debt to them and I have never heard of this company. I have never done business with Midwest recovery systems. I do not have a contract with this company. this company added a collection account to my credit report with all 3 credit bureaus without my knowledge. this company has never notified me of this collection account prior to of after it was placed on my credit report. I have no knowledge of this company or the original creditor. I do not owe either company.It is against federal law to place on your credit report without validation of account or notify me of said account