WillisBack/dataset-financial-user-claim huggingface dataset:
I received a check in my name for {$840.00} issued to me for a reimbursement of money. I wanted the cash and also wanted to avoid charges at my bank especially if the check bounced for any reason. So instead of depositing the check at my bank, Saturday XXXX XXXX, 2017, around noon I went to the bank branch stated on the face of the check : WELLS FARGO XXXX XXXX Branch XXXX XXXX XXXX, XXXX XXXX, FL, XXXX. Phone : XXXX. I presented the check for payment to the teller ( a XXXX XXXX ). As requested I stamped my fingerprint on the check ( XXXX XXXX provides the ink but nothing to clean it with ), gave teller two photo IDs ( US passport and FL drivers license ), which teller reviewed, approved, and proceeded to counting money. At that point he asks if I 'm a customer of Wells Fargo, I answer no, and he informs me there is a {$7.00} fee for cashing the check. I demanded several times to be paid in full the amount stated on the face of the check which I believe is their obligation. He refused several times and later bank manager came and also refused several times stating it was bank policy. I said I was being ripped off as they were not doing what the check instructs them to do " Pay to the order of ... the amount of {$840.00} ''. Not minus {$750.00}. Simply, they were refusing to pay the full amount thus not honoring the check. Then a third bank employee, a women much taller and larger than me, came up from behind and began verbally harassing me in a loud menacing tone. I asked the bank manager who this person was, she answered just an employee and pushed the check and my IDs back at me. All this while the employee kept behind me more and more loudly almost shouting to the back of my head. Then a fourth women employee standing several feet away started to call at me and a fifth employee, a man in an office behind me stood up and came to his office door. At that point I felt threatened as I saw no other customers in the branch except me. I did not raise my voice or make undue threats, only demanded bank do what check says. I asked if I could take a photo and record their negative with my cellphone. They said I should put cellphone away because it was against the law and I did as told. I asked if their was a policeman around. The woman standing behind me rudely said no but that she would call the police in a menacing tone. I was shaken and decided to leave, harassed, feeling afraid and angry, and without cashing the check. I felt I should lodge a report with the police and may still do so for the bullying but also believe this bank 's practices of charging for doing exactly what they are supposed to do and likely charge their customers for is outrageous. If this is an accepted practice then from now on one should demand checks be issued with the plus amount of whatever the bank charges for cashing the check. This sounds impractical if not impossible, which all the more makes me believe the bank acts improperly not honoring the check drawn against them. Please tell me what are my rights?
Santander Consumer USA. I purchased a vehicle through Santander USA in 2012. I have made XXXX payments of XXXX and still owe XXXX. The payoff amount changes from day to day. They are staying that I owe XXXX. ( + ) in late fees! How is that? They could not give me a proper answer. I do not understand how I have made payments of XXXXand the principle has not decreased.
On XXXX XXXX, 2017 I hired XXXX XXXX of XXXX XXXX to build a mobile application ( XXXX  and XXXX ) for my company. We went over all the details of the project and how much it would cost. XXXX told me the project would take 6-8 weeks to complete and will cost {$1000.00}. He said I had to make a down payment of {$250.00} to get started and that is what I did. He assured me that I will be updated visually every 1-2 weeks until the project was complete. Once the first 2 weeks had passed I contacted XXXX for an update of my project and he told me that he was going out of town but the project is being worked on so do n't worry about anything. Two weeks later I contacted XXXX again about my project and once again he gave me another excuse. At this point he asked for a second payment because the developer did the coding for the applications and he would send me screen shots. So I went ahead and made the second payment out of good faith but I never received anything. XXXX then asked for another two weeks to get things together and oversee the project and he will show me what was done. The two weeks came and again another excuse. This time he told me that the developer sent him something but he was not happy with it so he could not present it to me. XXXX admitted to me that he under quoted me on the project and the amount of time it would take to complete and was willing to give me a refund if i did n't want to wait any longer. At this point it has been four weeks over the time he said the project would be complete. On XXXX XXXX, 2017 I reached out to XXXX expressing that I have been very patient but enough is enough and he became unresponsive. I then contacted Chase on XXXX XXXX ,2017 to file a dispute against the 2 payments that I made because no work was ever delivered to me at any point. I faxed all the correspondence between us to them that supports my claim. Chase then contacted me a few weeks later telling me that they are denying my claim because the merchant supplied evidence that I ended the project early which is not true. I then escalated the claim to be resubmitted and it was still denied. Chase refuses to charge back my account for the amount paid for a service I never received.
XXXX  gave me  XXXX , and then failed to give me  XXXX  or equifax.
I am being contacted everyday XXXX times a day at minimum about a payment that should be made on a car loan. I have told the lender several times I will pay. They continue to harass me and every number they have, also intimidating my poor grandmother.
This is in reference to an existing complaint # XXXX. Shellpoints partial response - " Response -Shellpoint requires more time to fully investigate the complaint. '' Which I received from CFPB on XXXX XXXX, XXXX My complaint was - " What happened Describe what happened so we can understand the issue ... 
This refers to Consumer Financial Protection Bureau complaint # XXXX. 
I have sent all required documentation to Shellpoint as of XXXX XXXX, XXXX. I have asked Shellpoint through a XXXX XXXX XXXX ( at XXXXXXXXXXXX ) if anything else is required for the Modification review. As of today 's date, XXXX XXXX, there has been no response from XXXX XXXX with Shellpoint. 
Today I filed the attached complaint with the XXXX related to their settlement with XXXX in XXXX XXXX. 
Please help me get an affordable Modification for my Mortgage. '' Now last Friday - XXXX/XXXX/XXXX I receive a Modification Denial letter from Shellpoint Dated XXXX/XXXX/XXXX stating - " WE are unable to offer you a loss mitigation option because we did not provide them with the documents they requested. They notified us of specific documents they needed and the time frame required to provide them. '' Plus now a Trustee Sale is scheduled for XXXX/XXXX/XXXX. I still have not got a response from XXXX XXXX, at Shellpoint to my request dated XXXX/XXXX/XXXX, as to if there is anything else needed or not for the Modification. This request to XXXX XXXX was sent via E-Mail, so I have proof of the request XXXX/XXXX/XXXX is the date CFPB sent me the E-Mail notifying me that Shellpoint responded to my complaint # XXXX and needs an additional XXXX days to research the complaint and respond. Keeping in mind the Denial letter is dated XXXX/XXXX/XXXX. 
Now in XXXX days my home of almost XXXX years will be sold and auction by Shellpoint. 

Something is not right here and is very wrong, Shellpoint needs to be held accountable.
Was informed of a collection item by a credit analyst decision letter, contacted Experian to try and identify what collection item ; and likely enter a dispute. 

However had to sign up for a website, agree to electronic results, and was told I would be able to enter the dsipute online. 


After registering and signing in, I viewed a message that for security reasons you can not enter a dispute online. 
You must instead call. 

After an hour and ten minutes of hold time, I still can not submit my dispute on the website or by phone. 

I also seem unable to cancel the Experian membership via the website, and thus far unable to cancel by phone.
I have a loan with HONOR FIN. I have always made my payments on time. For some reason I realized that there was a late payment on my credit report. As you can see, I have always had a stellar payment record with this company. I tried contacting both XXXX, XXXX and HONOR FIN with no successful resolution. XXXX and XXXX  are reporting me late. There was definitely an error on their part. I was never 30 days late XX/XX/XXXX.
This is regarding a private school loan through XXXX. It was then transferred by XXXX to American Education Services ( AES ). There are numerous problems with this company. They are jacking up the loan I co-signed for by separating out the huge interest amount. When asked why is my balance not decreasing ( paying regularly for years now ), I was told " Payments are applied first to outstanding accrued interest and late fee 's, and any remaining amount is applied to the principal balance. If the outstanding late fee 's and interest exceed the amount of your payment, none of the payment will be applied to the principal balance. '' The amount of my loan is going up because of the way that they charge a separate fee for interest. They make it difficult to even see what the interest rate is. What it basically means is that I am never going to be able to pay off this loan that I co-signed on. I can not afford their monthly charges ( it is more than XXXX ). If i just pay the required amount including interest, the amount goes up rather than down. They offer no alternatives for repayment and are not willing to negotiate. I looked online and there are thousands of complaints about this company. Surely the government can do something to help those of us who are trying to pay off our debt but are being held prisoner by this ruthless company. I am the co-signer. My son took out the loan in 2008 and he is unemployed now.
I was in a position where I had to work on improving my credit score, and I got a prepaid credit card from bank of America. I was approved for a card and I quickly deposited XXXX as collateral for said card.. 

when I got the card I was told in 6-12 months I would be graduated to an unsecured card. I got this card 3 years ago still no graduation, ive asked many times since then and even Monday XXXX XXXX I spoke to a bank of America credit analyst named XXXX XXXX and she told me even though I had been a customer for 3 years I still didn't qualify for graduation ... and she cited 2 late payments one 4 days late another 3 days late from the summer of XXXX. so I assembled these numbers ... 

3 years of annual fees@XXXX interest fees interest and fees from XXXX? 

interest and fees from XXXX XXXX XXXX interest and fees from XXXX XXXX XXXX interest and fees from XXXX XXXX XXXX a total of XXXX an astronomical amount of money for a secured card. the reason they don't want to unsecure this card is because they are cheating me. and at present it is paid to XXXX  and I cant close the account because it would damage my credit profile..
Constantly being sent correspondence through mail non of which makes any sense. Amounts Due is inconsistent fees are astronomical and when responding through email to service rep for forebearance or assistance no response is received. My loan is delinquent and the balance is too high to ever pay off.
On XX/XX/18 I opened a BBVA Clear Connect Checking account with Promotion code : XXXX. This promotion is for {$100.00} deposited into checking account after meeting a requirement. I completed this requirement by processing a bill pay to a cable company for {$25.00} on XX/XX/18. The terms of the offer state that the checking account bonus will be deposited within 90 days of meeting the terms. Seeing that it is now beyond 90 days and BBVA refuses to acknowledge this, I am filing a formal complaint.
I was tried and plead guilty to two XXXX XXXX and XXXX on X/XX/17, i paid the XXXX dollars required and then went on an XXXX XXXX for 3 months and am now continuing on to XXXX for the next year and a half but since employer background checks are coming back with a XXXX XXXX! I am not a XXXX, and this incorrect information has caused me to miss the largest career oppurtunity of my life. Please help!!
bought a cell phone on XXXX withing chase credit card .but we found the item was used and damaged instead of as described brand new unopened box. so we contacted XXXX and chase credit card company right away, XXXX XXXX and seller admitted the fact the item was used XXXX agreed to change the charge, but had to go through chase credit because XXXX XXXX wont handle the transaction. so we contacted chase many many times they didnt do anything to protected customer instead they sent this transaction to credit agency.to lower my credit score
In either XX/XX/XXXX or XX/XX/2015 My now former neighbors XXXX and XXXX XXXX approached me to ask me to co-sign for them on a loan to finance a Jeep Liberty suv. 
XXXX was about to finish school as a veterinary technician student and had some promising prospects for employment after graduation and he gave me his word that he would not fail to make the payments on the vehicle if I went forward with co-signing for him. 
In XX/XX/2015 I had some trouble with my suburban and needed to borrow the Jeep to go to the office and get my paycheck. When I asked to borrow it, XXXX said that there was no insurance on it at the moment and the registration was lapsed because he and XXXX had failed to maintain financial responsibility by keeping proper insurance according to AZ law yet the XXXX continues to drive the vehicle despite not being in compliance with the law thus jeopardizing my drivers license as well should he be stopped for any reason by the police. 
Shortly after they stopped making the payments altogether resulting in the vehicle being repossessed by XXXX XXXX XXXX. 
This affected my credit and has made it nearly impossible to get any credit to buy a new vehicle.
XXXX XXXX XXXX claims I owe XXXX to XXXX XXXX. The policy was supposed to be canceled earlier than it actually was, it appears their rep ( s ) failed to do so when I called on or around Late XX/XX/XXXX/early XX/XX/XXXX. The balance stems from two months of coverage, the months of XX/XX/XXXX and XX/XX/XXXX I  believe. Failing to cancel when instructed is not my error, I refuse to pay this.
See list of inquiries on my credit that I did not authorize and I know nothing about. 
XXXX XXXX XXXX XX/XX/XXXX, XXXX XXXX XXXX XXXX   XX/XX/XXXX, XXXX XXXX XX/XX/XXXX, XXXX XX/XX/XXXX, XXXX   XX/XX/XXXX, XXXX XXXX XXXX XX/XX/XXXX, XXXX XXXX   XX/XX/XXXX
On XXXX XXXX I received a letter in the mail from Arnold Scott Harris, P.C in an attempt to collect a debt I allegedly owe to the Illinois Tollway ( I do not owe this debt ) On XXXX XXXX, my credit card was charged in the amount of {$170.00} by XXXX XXXX, I did not authorize this transaction, I 've never had a conversation with this firm, I did not give them my credit card information, which is alarming because I do not know how they got this information. I called to inquire and she told me to fax my credit card statement to show the transaction and make sure the credit card number is on it so she can investigate ( I of course did not do that )
On two different occasions, XXXX XXXX, XXXX, and XXXX XXXX, XXXX, Quicken Loans initiated unauthorized credit inquires. These were associated with unsolicited phone calls they made to me attempting to get me to renegotiate my existing mortgage with Quicken. I did not authorize their credit inquiries, and now fear I was a victim of " churning '' by quicken loans. I have subsequently discovered that these inquiries are affecting my " credit score ''. I received a third call from Quicken on or about XXXX XXXX, again they were attempting to revise my mortgage. This again, was an unsolicited call. Although I informed the caller I had not solicited them to call me they persisted in attempting to execute the transaction by suddenly transferring me to a " loan officer '' whom attempted to discuss my loan. At this time I terminated the call.
I refinanced my home loan and CitiMortgage delayedapplying my payment from the date of the transfer on XXXX, 2015 to XXXX XXXX, 2015 on the XXXX mortgage.
I started writing this company XX/XX/XXXX asking this company to validate and show me some contractual obligation bearing my signature. This company has not showed me any proper validation since my first letter dating back XX/XX/XXXX.XX/XX/XXXX i wrote another letter asking them to validate the debt this company say i owe via XXXX.XXXX, EQUIFAX or some contractual obligation. They just give me response letters stating it's been verified and updated without any letters bearing my signature or obligation to pay this debt. I started writing letters again XX/XX/XXXX same response from XXXX, XXXX, EQUIFAX XX/XX/XXXX I received the same response from the credit bureaus without any proper validation or contractual obligation bearing my signature. I wrote letters again XX/XX/XXXX to the credit reporting agencies XXXX, XXXX, EQUIFAX. And on XX/XX/XXXX I received a letter from XXXX  stating the company i been disputing these letters with had removed the inaccurate accounts from my credit file via XXXX ONLY I wrote letters back to XXXX & EQUIFAX ASKING THEM WHAT INFORMATION OUR THEY WITH HOLDING FROM ME BECAUSE XXXX HAS REMOVED THE ACCOUNTS. AND I ASKED THEM " DON'T YOU GUYS GET THE SAME INFORMATION FROM THE SAME CREDITOR? I CHECKED MY CREDIT REPORT ON XX/XX/XXXX THE INACCURATE ACCOUNTS WERE REMOVED FROM EQUIFAX CREDIT REPORTING AGENCY THEN TO MY SURPRISE EQUIFAX HAD  REINSERTED THE INACCURATE ACCOUNTS BACK ON MY CREDIT FILE WITHOUT NOTIFYING ME OF THE REINSERTION IN WRITING WITHIN 5 BUSINESS DAYS. IN ACCORDANCE WITH THE REQUIREMENTS OF THE FCRA SECTION ( a ) ( 5 ) ( B ) ( ii ), THEY ARE REQUIRED TO NOTIFY ME OF THE REINSERTION IN WRITING WITHIN XXXX BUSINESS DAYS. AND THEY DID NOT FOLLOW THE FCRA REQUIREMENTS.I WROTE A LE. TTER TO XXXX XX/XX/XXXX ASKING THE CREDIT REPORTING AGENCY ABOUT THE ACCOUNTS IN QUESTION AND I HAVE YET TO GETA REPLY ITS BEEN OVER A MONTH SINCE I WROTE XXXX ABOUT THESE INACCURATE ACCOUNTS
Ive noted 2 credit card accounts by Capital One which I have addressed as fraud. I submitted the identity thief report and formal dispute. Capital One sold an account which was opened as a result of identity theft to XXXX XXXX and there's an open credit card that was stolen from my purse several months ago in which fraudulent charges was applied. Surprisingly they have refused to close these accounts and report as card lost or stolen and the other account as fraud
While checking my credit report via XXXX XXXX, I saw that a company called " Fifth Third '' pulled a hard inquiry on my credit report on XX/XX/2018. I did not authorize " Fifth Third '' to pull my credit report.
1 ) I met with XXXX XXXX XXXX at my local branch and signed up for a promotion that would give me {$1000.00} bonus after opening a Select Business checking account, a business credit card and spending {$2000.00} on it within 60 days of opening. The terms of the promotion stated that within 90 days of meeting the requirements, the bonus will be posted to my account or if not, that they will mail me a check. I fulfilled the requirements for the promotion on XXXX XXXX, 2015 and am already past the 90 day waiting period needed for the bonus to be posted. I have made numerous calls to XXXX XXXX as well as other B of A representatives to follow up on the bonus, since I had already waited the 90 days after fulfilling the requirements. On XXXX occasions, I was misled and given the wrong information by B of A customer service ; XXXX XXXX, on the other hand, has been ambiguous, misleading and unhelpful. On our last telephone communication XXXX XXXX, he told me that I will have to wait ANOTHER 30 days. Then before this same conversation ended, he said it would take another 30 to 60 days. He kept changing the information/data he was giving me as we talked. 
- I believe I should have already received the {$1000.00} bonus by now since it is past 90 days from when I have fulfilled ALL the requirements of the promotion, including keeping all said accounts open and in GOOD standing. 
2 ) XXXX XXXX managed to mislead me and my husband by opening XXXX checking accounts, when for the purposes of the above promotion, ONLY XXXX checking account was required to be opened. I communicated my concern that there have been XXXX checking accounts opened, instead of just XXXX, which was what we intended. He told me not to worry about it - that he usually opens XXXX accounts for clients, since the second account would come free anyway. Because I did not want to jeopardize the conditions of the promotion, I did not close the extra ( XXXX ) checking account. Looking back now, I believe that XXXX XXXX intentionally opened XXXX checking accounts, when we intended to open only XXXX account - perhaps to fulfill some bank quota requirements to benefit him.
I purchased a new motorcycle from Honda with Honda Financing for the loan in XX/XX/XXXX. I was fully covered with insurance for the vehicle and GAP insurance for the loan. The vehicle was totaled on XX/XX/XXXX. I notified Honda of this the following week. My monthly payments were about {$160.00}. My insurance company sent a check for over {$4000.00} to Honda, however, Honda said I was late making a payment. My GAP insurance sent Honda a check for the remainder of the amount owed on the loan. When I found out my credit score had negative remarks on it greatly lowering it, I called Honda. They told me that since I did not pay them {$160.00} that my account was delinquent. They said even though the insurance paid multi-thousands more than the {$160.00}, it did not count since it I did not make the payment. Both my auto insurance and GAP insurance have paid the total of the loan within a couple of months, however, my credit is still damaged because of Honda. I have been communicating with Honda and have submitted to them all the documatation they have requested as soon as I had them, as well as other documentation from the insurance companies that their money is on the way.
They tried to open a credit card with my information not authorized. 

XXXX XXXX XXXX XXXX XXXX, FL XXXX ( XXXX ) XXXX
No amount was given to me that I owed because they wanted me to verify my social security number and I refused. I requested a written notification and he yelled that one had already been sent but I never received one. We have asked that they stop calling and the guy called twice after and left a voice message. Then we received a call from a XXXX XXXX threatening to have someone knock on our door and serve us papers.
My husband was transitioning into a new job and the car payment was simply forgotten. I was contacted about my payment and made the payment immediately. I had confirmation from the person that I spoke with that it would not be shown as a late payment and it would n't hurt my credit. This is hurting my credit and it is not benefiting me as a consumer. I really need this removed.