WillisBack/dataset-financial-user-claim huggingface dataset:
On or around XXXX XXXX, XXXX, I was contacted by Nelson Cruz and Associates regarding an outstanding debt that they said I owed from XXXX XXXX of XXXX. They wanted to settle the original debt of {$570.00} debt with a {$300.00} payment. The information they gave to support this loan was correct, but not the information I would have used. References were all family members including my minor children, which I would never have used as a reference. This loan was applied for under my nickname and not my legal name. Which makes it very suspect. Also the documentation had my nickname, working for my legal name. This was all read to me over the phone and I have never received any formal documentation or proof of legitimacy of this loan in the mail. No documents with my legal signature have been provided to me. 
In my research, they gave me an account number they said was from XXXX, who was supposed to have issued the credit card. When I contacted XXXX, they could not find any record that I had a credit card or a loan with them. XXXX said the XXXX number had never been used by them. Talking with the security department XXXX XXXX, they said this sounded like a Scam and not to pay them. I also contacted XXXX XXXX who purchased some of XXXX debt, and they had no record of an outstanding balance or anything that had been charged off on me. I also tried to look up the XXXX number on this account and it shows that it has never been issued. XXXX said they had never used this XXXX number either. 
In seven years this has never showed up on any of my credit reports. I have never received a statement, never got a demand letter. In talking with XXXX security and collection department, their policy is ; 90 days they send out a demand letter and in 120 days a demand letter with a request with a return receipt. I have not received any of this. These people have not sent us any proof or documentation that I applied for this credit card or proof of any demand letters being sent to me. And there has n't been any attempt to collect this over the past eight years until now. It all does not make sense to me. XXXX XXXX XXXX had recommended I not pay them anything and to block their phone numbers. The FBI agreed and for me to get in touch with you along with the postal inspector and the FTC. The new name they called me under today XXXX XXXX was with ; XXXX XXXX and Attorney XXXX XXXX.
Equifax refuses to remove addresses that are n't mine. Remove accounts that are n't mine. Continue to add accounts to my report that are n't mine.
I have asked R.A Rogers Inc to validate a collection they are reporting on my credit reports on XXXX/XXXX/16, XXXX/XXXX/16, XXXX/XXXX/16 and they have failed to provide anything that would support the fact that they are attempting to collect interest on a debt without an agreement or contract. Nor have they supplied anything other than a statement on one of the collections. I told them that I would be reporting them to you but they obviously do n't fear you because they failed to delete themselves or answer questions about the debt ( s ) that they are using to damage me financially. Its damaging my credit and it is important to me.
O n  X/XX/2017  I checked my credit report and see that the collection agency is duplicate reporting for the same account.
My name is XXXX XXXX. I bank with Wells Fargo. The branch in XXXX XXXX, Pa. 
I have had a mortgage with them for 7 years and never was late. I went into the bank on XX/XX/2015. I spoke with a banker about waiving ( deferring ) a payment. The banker told me it would not be a problem. Come to find out, they wanted me to pay 2 mortgage payments in XX/XX/XXXX. I went back into the bank and spoke to the manager. She told me to contact Home Preservation Team at Wells Fargo. The only thing that happened there was, just getting someone 's answere machine for a week. I go back into the bank and spoke with the manager again and told her what happened. She contacted the resolution team. She told me someone would contact me. NOTHING. Needless to say, I am very angry. They are making me a month behind in my mortgage and going to destroy my credit when they are at fault. I was totally mislead. They need to train their bankers how to give the right information to there customers. Because of the lack training, I got XXXX and I am a month behind on my mortgage and bad credit. The reason I asked for a payment to get deferred was because I had XXXX XXXX. I could n't collect unemployment. I asked for help one time in 7 years having a perfect payment history. Thank You Wells Fargo FOR DESTROYING MY CREDIT. 
Thank You, Stay clear from Wells Fargo
received my on line credit report. disputed some of the accounts. some were removed but a few were on summery. called again to ask to have them removed and was told they could keep them on record for 10yrs. these accounts are in good standing but go back to XX/XX/XXXX,XX/XX/XXXX. i would like to get them removed, because they look active even if being closed fo so long.
OCWEN Loan Servicing regularly diverts one of our monthly payment each year aroundXX/XX/XXXXXX/XX/XXXX /XX/XX/XXXX,  towards our Loan Principal and then levies late fees and foreclosure warnings. Although the payments are separated by a month approximately, they pretend that we have made more than one payment in a month, for example a payment made on XX/XX/XXXX and XX/XX/XXXX and then divert one payment towards the loan principal of our loan and then claim that we did not make that month 's payment and charge almost $ 100/- each month. After two months they send you a foreclosure notice. And once you follow up, they reverse the payment, but do not give back your late payment penalty.

This way they get to keep {$100.00} to {$200.00} dollars from the customers towards " Late Payment penalty '', while pretending to not received a monthly payment or received an " EARLY '' payment.
My account number is not indicated on my statement. 

My statements do not show the correct amount of interest paid for the calendar year. The individual payments online show the interest paid per payment, but there is no total indicated anywhere. My statements also show the individual amount paid, but then indicate {$0.00} interest paid for the calendar year. 

When contacting the company XXXX regarding their information being incorrectly shown, and not readily available, their response was to individually look up every single payment and total the interest myself based on that history. I advised this is not an acceptable solution, as their statements which can be downloaded and saved are incorrect and do not indicate the interest paid per year. I was told to then go online and look at individual payments ( again ). Then I was told I needed to request that yearly summary from XXXX directly to receive the total interest paid if it was less than {$600.00}. So I requested a copy of this yearly statement ( as they had literally just told me I needed to, though this is not listed on the website anywhere ) and was told " you will be able to access that information online at any time ''. She is giving me the runaround through the entire conversation. 

I then repeated that the statements online are incorrect. and she copied and pasted a blurb about the XXXX ( not the XXXX which I was asking about ) and how to dispute the XXXX I repeated my requests regarding incorrect statements and the yearly statement that apparently you have to request, and is not provided otherwise. Her response, " The loan is paid in full, what needs fixed? '' I am beyond frustrated and have asked to speak to a manager in which I am told I must call in, or request a call back within 48 hours. 

I have never been more frustrated, and provided incorrect information with zero answers to my questions. I have 3 other loans with XXXX in which ALL of the requested information is not only provided on their website, but is easily accessed, totaled per calendar year, and life of loan, as well as correctly indicated on their statements that are available to be downloaded. 

It is completely ridiculous that they are refusing to correct their statements which show the wrong information, when these statements are a more standard and reliable source to show the interest paid compared to screen shots of every single individual payment.
Hi I am having problems With my loan car payment with XXXX XXXX I get confused With my loan payment when I get the new car from XXXX XXXX  I told to set up for me with Auto payment first couple months was ok after I lost my bank card and I get new replacement card i called XXXX to set up for auto payment my new bank card they Told me that they can do that because is not theyre poulice to set auto payment after I told them I am a XXXX person and I am not good setting up auto payment by myself and I will forget making payment on the phone because I have problem remembering after they refused to set up auto payment and then I start missing some payment and sometimes they call me and I am worry about to give my information to the wrong people scams then they start charging me late payment {$400.00} hundred dollar every time I missed my car payment I can afford that much late payment {$400.00} dollars and my intrest is very high can anybody help me because they destroy my credit they make my life very difficult I have another credit I never missed one time payment
I sent {$1000.00} through money gram and the transaction did not complete on XX/XX/XXXX. I went to the store where I sent my money gram and called money gram to get a refund and was given a reference number and was told to wait 36 hours before I could get my money back. I have been given 4 numbers in the last 2 weeks and still have not be able to get my money back. The last time I went was on XX/XX/XXXX and was given another set of reference numbers and was told to wait 36 hours. I am not getting my refund back and this company seems to be doing nothing to resolve this problem.
On XX/XX/XXXX I initiated an online transfer between my XXXX XXXX account and my Bank of America account. The funds were intended to be a debit ( XXXX ) and a credit ( BofA ) but instead were reversed and my BofA account was debited for $ XXXX causing it to be overdrawn and BofA continued to pay incoming items and assessing me overdraft fees for each item paid as a result. I immediately noticed the error the morning of XX/XX/XXXX and called both parties to cancel the transfer that was in error. XXXX cancelled the transaction as the transaction was initiated on their website and they assured me that because the transaction was still in a pending status that it would be kicked back and BofA would reverse the amount debited on my side. In a panic, and to cover the overdraft items flowing through my BofA account, I initiated a second transfer ( also for {$10.00} ) from my XXXX XXXX account to be deposited to my BofA account which posted on XX/XX/XXXX. 

It is now XX/XX/XXXX and I have filed two claims with BofA, spent a minimum of 6 hours on hold/calls talking with a variety of agents within the claims group to attempt to find the missing $ XXXX and credit the money back to my account. Every agent assures me they understand and can fix the problem, a claim is opened, and then within days, I receive a resolution letter telling me that the claim is closed because they see the " credit '' for the second transfer I initiated and simply assume it is the offsetting credit for their debit. 

In short order, BofA still owes me $ XXXX for the reversal of the amount withdrawn on XX/XX/XXXX that should never have been withdrawn. I do n't understand why it has taken 3 weeks and I am still without even a credit for the money owed back to me. Instead, I just keep getting the run-around with no resolution. BofA also continues to tell me to call XXXX XXXX to help me and they owe me the money however I can confirm that my XXXX account shows no credit for incoming funds from BofA. 

I have also been asked to submit fax copies of my XXXX statements to prove the money was not received, which I provided on XX/XX/XXXX at the point where the second claim was filed. 

The run-around, the waste of my time, and the laziness on the part of the claims agents who are just closing out my claim without asking for additional information or thoroughly researching the issue along with BofA 's lack of providing me with provisional credit while this process is underway is causing me significant and unnecessary stress. This is {$10000.00} that we are talking about - it is not an issue of a {$25.00} fee or something immaterial. I feel like I 'm crazy because I keep fighting for BofA to give me back my money and after three weeks I 'm no further along than when I started. To add to the fire, no one can ever provide me with the direct name/phone number of the right person who can solve my problems - I 'm just told to call back into a XXXX line and find my way back to the right group which takes up an obscene amount of time. 

I am asking for the CFPB to escalate my issue to the right person ( s ) at BofA who can not only solve this issue, but get my money back.
U.S. Bank allowed an identity thief to obtain a bankcard and checking account in my name 2 1/2 weeks after the bank contacted me and was aware of a fraudulent credit card application attempt. The first credit card application was apparently denied but no further attempt at stopping the application process was in effect two weeks later. The thieves were able to obtain a debit card attached to a new checking account after I specifically advised the U.S. Bank fraud alert department not to allow credit because I did not apply for credit nor did I have any intention of applying for credit. I was told by the U.S. Bank representative that the fraud alert at the credit bureaus was effective in stopping the attempt. Apparently U.S. Bank allowed the credit to go through because the thieves deposited {$1000.00} in a new checking account. The new debit card was used for purchases which triggered an automatic fraud alert telephone call to my house on XXXX XXXX, 2015 so that is how I know it was being used fraudulently. I suspect mail fraud was also involved because the address on the application was not mine.
My Direct Deposit was sent XX/XX/2018 to XXXX nothing has changed, and nothing is wrong with my account. I have continuously contacted Netspend and they continue to tell me yes they have a scheduled direct deposit available for Netspend since XX/XX/2018 - It is XX/XX/2018 and they are telling me that XXXX has issues, and has not released funds to them, and they can not release the direct deposit funds, and there is no further explanation and I have no paycheck, no explanation no money and I have bills and medical things to handle and am very scared. This has to be a Theft of Services and I need my paycheck. XXXX Check # XXXX
CCB Credit Services , Inc. 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, IL XXXX Called me at work and identified their self as XXXX XXXX XXXX XXXX and wanted to collect a debt. The debt is for the amount owed after a lease ended on a XXXX XXXX that the dealership said they would pay at the end of the lease and said we owed nothing. Only at that time did they disclose they were CCB Credit Services on behalf of XXXX. They constantly call and harass me at work and will not stop.
I have an account with this company and have talked with them about my account. I can never get a correct amount of what is owe and when I pay never receive payment receipt for what I have paid. This company calls my job 3 to 4 times a day and I have asked them not too. I have also asked about making arrangement they will agree on phone but will never provide me with written documentation. The employees are rude and I have reported them to upper management before.
I have many incorrect inquiries on my credit report that I have never affiliated with. Even some of the names and addresses on my report are wrong. I do not understand how these things are tied to my name but I have nothing to do with this. 
XXXX XXXX XXXX CARD XX/XX/XXXX {$5300.00} XXXX XX/XX/XXXX {$620.00} XXXX XXXX XXXX XX/XX/XXXX {$24000.00} XXXX XXXX XXXX XXXX  XX/XX/XXXX {$18000.00} XXXX XXXX XXXX   XXXX XX/XX/XXXX {$20000.00}
XXXX XXXX refuses to update my PSLF count. The most recent time they updated it was up through XXXX of XXXX ( 16 months ago ). They only did this because I filed a CFPB request in XXXX of XXXX, which you were able to solve the issue for me ( thank you! ). At the time, they updated my PSLF count to 40, which  is correct as of XXXX of XXXX, and provided you with a word document showing each month 's payments. 

They certified my PSLF approved employment in XXXX of XXXX for the year between XX/XX/XXXX through the date submitted ( XX/XX/XXXX ). However, 5 months later, they have still refused to add those months of PSLF payments to my total. The total on the website still says 40, which is more than a year out of date. They certified my current employer 5 months ago, but are refusing to add the months of payments to the total. 

I have emailed them MANY MANY times. Each time, they tell me it can take " up to 90 days ''. We are well past 90 days. They always send me the same Copy/Paste reply, verbatim. 

Please help! 

Thanks,
I was never late 30, 60, or 90 days late. I am not sure how this happened. I believe that I had made my payments to the companies when I received my statements. My only thought is there was a billing error with my statement because I have always made my payments on time. 

I contacted the companies in regards to this matter but they never responded. Also during the time the late payments took place My Identity was stolen. I have sent them letters, made calls but not response these accounts is hurting me and I need the matter resolved.
I was charged with 3 overdraft fees on XX/XX/XXXX after the bank posted I had available funds on my online banking account ledger. On XX/XX/XXXX ... I was told I was overdrawn on XX/XX/XXXX. The available funds posted on XX/XX/XXXX was inaccurrate. My paycheck.posted at XXXX on the XXXX ... but according to the bank I was still.overdraft status ... .which did not post until.Saturday the XXXX. The bank refuses to refund two of my {$38.00} fees.
XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX SSN : XXXX DOB : XX/XX/XXXX please be advised that a copy of this letter has also been sent via certified mail. 

the XXXX, transunion and XXXX credit reporting agency have all been dishonest in its investigation of this chapter XXXX & chapter XXXX bankruptcy being reported under my name, after receiving my credit report it was confirmed that the company XXXX XXXX was the supplier of this invalid account being reported, so I called them to request that I have this validated and they stated that they have not validated this debt with XXXX, XXXX or transunion, furthermore I went to the federal bankruptcy courts ( letter attached ) to attempt to gain any information being reported and they gave me an official statement that they do not furnish information to anyone or any credit reporting agencies. According to the bankruptcy court ( letter attached ) they do not verify bankruptcies with the credit bureaus. 

I demand direct, not third-party, proof according to FCRA, Section 611, paragraph ( 6 ) ( B ) ( iii ) or delete the bankruptcy from my record according to FCRA, Section 609 a ( 2 ). 

please provide me with the courthouse name, address, phone number of who verified this debt
I have disputed with experian a couple of times, I feel like they 're not properly investigating my dispute. And all they 're sending me every 30 days is a credit report no letter about the informations about investigation of the dispute. I have asked for them numerous of times.
-- In   XX/XX/XXXX   the balance due on my   XXXX    XXXX  Credit Card ( billed b y Comenity Capitol Bank )  was {$250.00} and the minimum amount due was {$25.00}. The minimum amount due remained {$25.00} for   XX/XX/XXXX  ,   XX/XX/XXXX  , and for   XX/XX/XXXX ,  XX/XX/XXXX  a nd  XX/XX/XXXX  as the account balance continued to go down each month until it was {$140.00} by  XX/XX/XXXX .     -- So, beginning in  XX/XX/XXXX , believing the {$25.00} would be my monthly payment for the remainder of the balance, I decided to set up an auto payment. I did not plan to use the card or buy anything else as I had recently retired and wanted to pay down the bill. So I set up an auto payment on the account to be paid from my bank for {$25.00} each month by the due date, beginning  XX/XX/XXXX . I had not made and continued to not make any more purchases on this account. However, even though my account balance continued to go down each month from  XX/XX/XXXX  thru  XX/XX/XXXX , in  XX/XX/XXXX , with the account balance now being {$130.00}, they raised the minimum amount due to {$27.00}. Not expecting this as my balance had not gone up, and I had made no more purchases, ( and had on ly one  " fee charged '' -- {$27.0 0} ) m y auto payments remained the same -- {$25.00}.     -- However, because I was now, ( beginning in  XX/XX/XXXX   ), p aying {$2.00} under the minimum due I began to incur {$27.00} " late fees '' each month beginning in  XX/XX/XXXX  and continuing thru  XX/XX/XXXX . These fees are not marked as " late fees '' only " fees charged '' on the itemized part of the bill. In addition, they do not indicate the date they receive your payments on the statement. These  two f actors do not immediately make it obvious when you look at the bill, what is going on. My bills were never late -- only short by {$2.00}. So over this period of time from  XX/XX/XXXX  thru  XX/XX/XXXX  I incurred {$320.00} in late fees by my calcul ations. ( My  bill would have been paid off by now if not for these fees. ) -- I see no reason why the company would increase my minimum payment by {$2.00}, even when my balance was going down. I feel this is a type of scam or taking advantage of the customer, if you will. I feel that they can see you are now paying by auto payment and they believe they may be able to confuse you, if you do n't pay close attention to your bill -- by changing you an amount due slightly over your auto payment and then charge you exorbitant fees for " being late '' on a balance of {$250.00} or less.
Equifax is re aging a collection account purposely causing my credit score to go down. I do not even own this account and I have disputed this with Equifax several times. Not only are they re aging they are falsely reporting.
I was informed that navient has been overcharging people on their account and i feel as though i am getting overcharge and i am i super debt with them.
I opened up a TD Premier Checking account for its current promotion : Earn {$300.00} when you open a TD Premier/Relationship checking account and receive direct deposits totaling {$2500.00} or more within 60 days. Website of the promotion is https : //www.tdbank.com/checking-aff-incentive-55/ I completed the direct deposits requirement within 60 days but never received the {$300.00} promotional bonus within 95 days from account opening.
I have disputed and asked to remove XXXX XXXX XXXX form my credit report with transunion. I am asking because the account does n't belong to me. The account was transferred without my knowledge.I am asked for it to be removed.
In particular this was investigated in another case # XXXX, and the Company reported that they had the right to close the account and that was the final decision.Part of my complaint was I filed with XXXX XXXX a " Credit Dispute ''.

In their letter to me dated XX/XX/XXXX in the last paragraph they state " On XX/XX/XXXX, we received your faxed credit reporting dispute regarding the account closure and your request for reinstatement. The dispute was inadvertently closed without resolution on the same day it arrived.

They make no other mention of my " Credit Dispute '' other than they " inadvertently closed my dispute without resolution. ''