WillisBack/dataset-financial-user-claim huggingface dataset:
USAA Bank is taking my XXXX wife 's Social Security be'tnefits to cure a debt they claim she owes from an account she held individually. the benefits the are attaching are direct deposited to an account she ca n't touch, I, her husband am her Repersentative Payee, the title of the account is XXXX XXXX, Representative Payee for XXXX XXXX. so not only is USAA unwilling to listen when I tell them they can not attach social security benefits to cure the debt they say she owes, they are also taking from an account that was designed to protect the finances of a person unable to manage their own, which is my case. My wife can not handle her own money, I pay her obligations and allocate funds to her so she cant get herselfin trouble. USAA 's resolution executives refuse to listen when they are informed they can not take her benefits that are direct deposited to her representative payee account to cure a debt from her individual account, please help?
My private student loan was through Discover but has been handled by XXXX XXXX XXXX. A payment of {$900.00} was made on XX/XX/XXXX to XXXX XXXX for this student loan. Then we received a letter that Discover was taking over the loan servicing. The {$900.00} was not credited to my account. We spoke with " XXXX '' at Discover on XX/XX/XXXX and she contacted XXXX XXXX who confirmed we did make the payment. We were told to upload the receipt and bank statement showing we had made the payment to Discover and they would subtract the {$900.00} from the minimum amount due. She gave us the amount the new balance would be. They never subtracted the {$900.00} from the minimum balance due. We spoke with " XXXX '' on XX/XX/XXXX, " XXXX '' on XX/XX/XXXX, and " XXXX XXXX '', a supervisor on XX/XX/XXXX. She told me she had to get information from headquarters to figure it out. I have left messages for XXXX on XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX. She has not returned my phone calls. Essentially, they took the {$900.00} from our bank account and did not subtract it from the minimum balance due. It is as if we never gave them the money. Each time we have made other payments, the amount of the payment is automatically subtracted from the balance due. But they refuse to do it for the {$900.00} payment.
Company called over and over saying they were collecting debt that was not related to me or my name. I asked them to stop, to remove me from their list, but they keep calling. They say the debt occurred after I have already had this number, so it is fraud or illicit attempts to collect fraudulently.
Equifax mishandled my personal information including Name, Social Security #, Address, Birthdate, etc. resulting in a data breach in XXXX XXXX that they confirmed I was affected by per their " Potential Impact '' site www.equifaxsecurity2017.com. 

They have put myself and millions of others at risk of identity theft/fraud due to negligent security protocols in handling consumer information. They are further attempting to capitalize on the situation by signing injured parties THEY are responsible for up for " trial periods '' of their ID protection services. 

They are simultaneously defrauding these injured parties with hidden terms of service that waive their right to sue the company in what is clearly a situation of criminal negligence/fraudulent behavior as indicated by the three Equifax executives that dumped stock immediately prior to the data breach announcement.
On XXXX XXXX XXXX received a certified letter from me disputing the inaccuracy of a bankruptcy on my credit report. Not only is the information incorrect but is unverifiable and I need this information permanently deleted from my report for it is damaging my credit. I even sent a letter from the court to them saying the court system does not report to the credit bureaus which is what is listed on my credit report. They had 30 days from the time of my dispute to respond and delete this account but they failed to do either. Which in turn, they broke the law according to the FCRA.
I am writing today to let you know I am having issues with Captal One due to the fact they are saying they do not know that I am the person using the Sparks Business Capital One Visa Card. I told them numerous times and I told them I sent them a fax with my driiver 's license picture, license number and address in the driver 's license as well. Also, I sent them by fax my social security card which I told them what nobody else knows that I am from XXXX XXXX. Also, i sent them a copy of my utility bill from XXXX from my home address XXXX XXXX XXXX XXXX XXXX. XXXX . XXXX XXXX XXXX XXXX. And Capital One is still telling me they still have to verify if the person that is using the card is really XXXX XXXX XXXX. I kept telling them my name is under my picture. How can you not know it is me? Anyway, I had to hang up the telephone because I got upset with them since I was trying to purchase something from XXXX and could not purchase anything due to the fact they deactivated my card because they said their was fraudulent activity going on with the card when really I was the only one using the card ever since I got the card in the mail two weeks ago and they are just now trying to find out if thier is fraudulent activity going on they do not know how to handle any business. Capital One told me it would take the fraudulent department 3 days to validate and verify the person that is using the card is really XXXX XXXX XXXX. Please help me, because I have to take my card back to the car rental place at XXXX tomorrow and I need the money on the card to put gas in the car otherwise I will be severely penalized on my credit card and XXXX will charge my credit card XXXX because I did not fill up my gas tank or leave it on full before I return my vehicle to XXXX the car rental company tomorrow at XXXX. That is why Capital One does not understand the harsh implications of their actions could mess them up as a company and mess me up, due to the fact I will have less money to use due to their actions of deactivating my business visa credit card due to fraudulent activity. Also, I am trying to take care of getting my car out the shop, so I will have transportation to and from work as well. So I was trying to get a cash advance for that as well to pay for my car to get fixed, so I can put my car on the road as early as next week. I have a {$1000.00} more dollars on my card and I was only trying to use {$550.00} today and after the hold was taken off my card for the car rental at XXXX on tomorrow I was going to pay another {$200.00} for my car to get fixed promptly, so I could have use of my own vehicle that someone tore up and did not repair the damages. I ended up repairing the damages myself. A person that messed my car was XXXX and she tried to avoid me by moving all the way to XXXX. So I have to do an investigation to try and find her so I can make her pay for the damages she caused as well to my vehicle. I have an XXXX, which I paid {$5000.00} for with cash.
So basically I had a loan for a car from Exeter Finance and the car was repossessed on XX/XX/XXXX. I had stopped making payments in either XXXX or XXXX of XXXX, they report it as XX/XX/XXXX. This company consistently adds and removes this account from my credit report and then changes the status of the account. It was recently reported to XXXX on XX/XX/XXXX as a delinquent account. this is a repossession and a charged off closed account. Every time they take this off my credit nothing happens to my score but when they re-add with payments being delinquent or missed payments it reduces my score significantly. I have been working vigorously on my credit the last 6 months and I would have easily worked out something with them, but no longer because they are doing this to cause intentional harm to me.
Please see the two attached inspections, one from XX/XX/XXXX and the second one from XX/XX/XXXX. 

Regarding the inspection fromXX/XX/XXXX : 1 ) My contractor watched me sign the original report, which stated 90 % ... ... I never signed a report that stated I was at 60 % nor would because I would not have been in agreement with XXXX report was changed to 60 % AFTER I signed the report at 90 % .... ( ILLEGAL )!!! 

2 ) Please see the report fromXX/XX/XXXX, which stated we were at 75 %, it also stated that windows need to be installed, siding needed to be applied to the house, insulation and sheet rock needed to be done. 

3 ) Since theXX/XX/XXXX report at 75 % - The following items have been completed : Hurricane Windows Installed, Siding Installed and Painted, Insulation Installed, Sheet Rock ( tape and skim coat ) Installed All of the items listed completed and have also passed inspection with the City of XXXX XXXX XXXX. 

4 ) Also please note that in the report fromXX/XX/XXXX states office, porch and deck. There has never been an office or a back porch on that house since the day I purchased the house. The deck was a 4 wide 10 deck that was actually a step up to the back door of the houseinsurance did not pay for this deck because it was an outside feature that was not a part of the claim.. The deck was termite infested so I had it removed and there will not be a Deck added back, just steps up to the back door. Whomever gave the inspection company the information regarding office, porch and deck gave wrong information, which wrongly affected the percentages of the XXXX report..unfortunately the report was written based on that incorrect information. 

5 ) The XX/XX/XXXX report was correct at the time regarding the 75 % and we have now completed many of the items that were listed on the XX/XX/XXXXreport, so we are certainly between 87 % and 90 %, that would be more accurate.

Please review all that I have written carefully..the XX/XX/XXXXreport was erroneous and also fraudulent regarding my signature, which that alone give way for a lawsuit from me the homeowner. I am 100 % disputing theXX/XX/XXXX report based on wrong information going in and the fraud that was committed with my signature by the inspection company. Please note that I am documenting all including but not limited to this email regarding evidence for a lawsuit for I have been displaced for three ( 3 ) years as of today..the fire was XX/XX/XXXX. 

Thank you.
In XX/XX/XXXX my husband applied for a student loan from Wells Fargo in the amount of {$2500.00}. He listed me as co-signer WITHOUT my permission. The credit agreement was signed electronically, so Wells Fargo DOES NOT have my signature confirming my position as co-signer. My husband and I have since divorced and he agreed to pay this loan as part of our divorce agreement. The loan is now in default and has never been paid. This loan has negatively affected my credit score as it has been reported as a default. I requested that Wells Fargo remove me as co-signer from this loan. I completed every step which they required to do this, including filing a fraud report against my ex-husband. They have refused numerous requests to remove me as co-signer. I received another letter from Wells Fargo dated XX/XX/XXXX offering me a settlement to resolve the issue. I request your assistance in having my name removed as co-signer and having my credit report reflect this decision. 
Thank you.
My account was locked which meant nothing can go in and nothing can go out but there was a deposit made into the account when it was locked
Equifax has mishandled my personal identity information during the data breach of XXXX XXXX. This information was lost to unknown third parties, including my Name, Social Security #, Birthdate, and Address. Equifax has confirmed I was affected through their " Potential Impact '' site www.equifaxsecurity2017.com. 

Equifax has put myself and millions of others at risk of identity theft/fraud due to negligent security protocols in handling consumer information. They are further attempting to capitalize on the situation by signing injured parties they are responsible for protecting up for " trial periods '' of their ID protection services. In addition, Equifax is simultaneously undermining the legal protections of these injured parties with hidden terms of service that waive their right to sue the company in what is a situation of extreme and possibly criminal negligence.
On XX/XX/XXXX i received an email reminder of results. I was able to obtain online results of that item and saw another result submitted. When printing out the results the page printed all black over the correspondence. I went back into the system using another confirmation number I saw that was completed with no email notification and was block out their system. Equifax identity questions did not pertain to me claiming I opened a mortgage and who 's the bank. I wrote Equifax over the last 90 days to refrain from sending email notification to a particular email address. All request were ignored. 

One XX/XX/XXXX I received another email claiming it was a reminder email about completed results. Equifax did not allow me to view the results on Equifax.com claiming information submitted did not match. No information was provided but confirmation number, name, social security number, DOB, and address
Good Day I 've sent a letter regarding this matters and some of this has been handled however this is n't my problem. This issues are the duplication of pulled inquires on my credit report. I 've sent Equifax this information over numerous times but have not verified anything with me. I receive a letter from Equifax stating they have verified everything but never sent me anything from the companies. I 'm extremely frustrated with this matter. This will be a on going process if Equifax does not handle things on their end. I 've submitted something on the XXXX XXXX, XXXX XXXX, XXXX XXXX and now XXXX XXXX. These are the companies : XXXX XXXX XXXX X/X/2016 and X/XX/2016 XXXX XXXX XXXX XXXX : X/XX/2016, X/XX/2016, X/XX/2016 XXXX XXXX : X/XX/2016, X/X/2016 XXXX XXXX : X/XX/2016, X/X/2016,  X/XX/2016, X/XX/2016
On XXXX XXXX, 2015 I contacted XXXX XXXX and XXXX over the phone to come out and clear the line on my pool. He told me this would cost {$85.00}. I agreed and made an appointment. He was running hours late that day and finally i had to leave. I told him he could go into my backyard and perform the service. He called hours later to tell me that it was completed. I gave him my credit card number so that he could charge me the {$85.00}. I received no receipt at my home or in the mail. When i received my statement i was shocked to see a charge for {$220.00}. I tried contacting him on several occasions and only received voice mail. I left several messages and never received a phone call back. I then disputed this with U.S. Bank. I was told by their customer service that i needed a receipt of the transaction and without it i could not dispute it. I told them that i did not have a receipt which shows further that this company is not reputable. I spoke with several people there and was treated rudely. Is it not true that the burden of proof lies with the store that initiated the charges to my account? Is it also true that one of the reasons that i can be issued a chargeback to my credit card account is that the merchant did not get a signature from me? XXXX 's XXXX XXXX and XXXX is not a reputable business. 
I feel that the decision to not re-credit my account by U.S. Bank should be reversed. Thank You.
Opened the platinum checking account on XXXX in branch. The banker assured me that once the requirement completed. I will receive the {$400.00} bonus. 
Received a direct deposit of $ XXXX within 60 days of account opening. Already contacted the customer service. The {$400.00} bonus has not been posted yet.
Summary : XXXX customer service gave me wrong information and led me to make a wrong decision. I demand XXXX to own up to their mistake and honor the cashback. 

Detail : On XX/XX/XXXX, I purchased airline tickets through XXXX Membership Rewards in the total amount of XXXX points. I also called XXXX customer service XXXX number and confirmed with them that I am eligible for 35 % points back when purchase tickets with Membership Rewards points. 

Fast forward to XX/XX/XXXX, I have not received the points back and called back to check. But they told me that I am actually ineligible for the points back. After reading the fine prints, I understand the reason I am indeed not eligible. 

Nevertheless, I purchased the tickets based on the WRONG information given by XXXX customer service. Should they told me I am not eligible, I would not go that route to begin with. With that, I demand I should be compensated accordingly for my loss as a result of wrong information from XXXX. 

I demand the 35 % points back of XXXX points I spent, which is XXXX points.
I have two separate Synchrony accounts. One is for a carpeting purchase. One is for air conditioning installation. Synchrony sends bills late, or not at all. In this way, they can impose a late fee AND increase the interest rate on one 's account. I suspect this may be a widespread practice, as I have spoke to friends who have had similar experiences. When I have called Synchrony on this, they remove the late fee and say they will send bills on time. Someone would investigate this.
Inam making payments for 3years but rhey keeping on adding fradulent articles and even sheriff dept was reported and they told me that its okay and we got it but never stolped or investigated the matter. its a serious issue and i was told to consult your agency. I have good faith in you
XXXX XXXX client XXXX XXXX is an identity theft victim. His information was used to apply for a CBNA credit card. While the account was not established the application left a fraudulent related inquiry on his credit report. We have sent an official dispute of this inquiry to CBNA however they are continuing to report the data. This is now a violation of his federal consumer rights under the FCRA.
This debt collector keeps calling and leaves NO message, they call early in the morning time and later at night. They have been told to stop calling and to NOT call anymore in the last several months.
I sent XXXX, XXXX, and Transunion my FTC ID Theft Report # XXXX & XXXX Texas Police Report # on XX/XX/2018. I asked by letter that and the fraudulent accounts : XXXX XXXX ( {$100.00} ), XXXX XXXX XXXX XXXX ( {$950.00} ), XXXX ( {$1600.00} ), and XXXX ( {$1400.00} ) be BLOCKED from my credit file under the FCRA section 605B. Talking with Transunion ( rep XXXX XXXX ) on XX/XX/2018 at XXXX XXXX central time he informed me that Transunion does not block but dispute accounts. This rep did not know about the FCRA section 605B or the language on the Transunion website which states a consumer can ask for the accounts reported on the ID theft report be blocked. XXXX closed our conversation by informing me that the website was wrong as is the FCRA section 605B.  Transunion, XXXX, and XXXX received my ID theft report and police report # on XX/XX/2018. This fraudulent information should be block within 4 business days and notify the creditors. I should not have to talk with someone who lives in another country that does not know the FCRA rules and information on the company 's website. I will file a small claims suit if these credit reporting agencies do not abide by the FCRA rules.
For the past several, years I have gone on line to try to obtain free report and have been unable due to not be able to enter the jungle of numbers/laters OR not seeming to get the numbers things correct such as today about XXXX to XXXX question related to XXXX and all were not related to me or my history,. they were on a mortgage and I have XXXX not since XXXX.
I Have no idea where the debt they are trying to make me pay came from but it 's not mine
I have a student loan which was submitted to the student loan forgiveness program which was approved based on the fact the school was audited and teachers were not certified, falsified student attendance records. Also had another loan where they owed me a refund but refuse to pay I escalated the case and was approved. Experian did investigation and first reported it was transferred to another lender. Now thy reported transferred to the government permanently. I requested it be removed as its no longer valid debt. I also had a tax lien which was released which I also requested to be removed.
problem : all of the above.
failure to remove XXXX ( via fcra part 209 ) failure to update accounts correctly ( actual debt owed in some circumstances misreported by extortionist debt collectors when settlement is active ) failure to respond and remove " debts '' after 30 days has expired, ( XXXX, XXXX especially ) when creditors have not replied in fact to complaints.
allowing creditors such as XXXX XXXX to report things when they are in violation of other laws such as the cardholder agreement ( refusal to reissue cards and remove fraudulent transactions ) and consumers right to settle debts with 3rd parties ( some of which are not involved because creditor refuses to use them-XXXX XXXX, XXXX, XXXX/XXXX ).
showing outdated debts ( 10 years back ) and refusing to remove them.
failure to respond to legal notices sent certified mail to all 3 bureaus.
refusing certified mail.
failure to acknowledge reciept via certified mail of personal information ( " required '' to update the database ) to unlock files repeated demands to " verify '' consumer according to fraudulent data in files repeated " verification '' sent back to me when there are no changes to the file, or changes are removed. in fact no means of challenging debts were sent back to me as required by law.
posting information from unknown sources and not from XXXX XXXX courthouse about illegal eviction when XXXX remains on fire and landlord from ohio was summoned ( extortion and retailiation, both illegal ).
refusal to sync accounts with other bureaus data as per deletions.
refusal online or otherwise to allow access and correct files and/or report fraud, yet freezes files wo consumer consent. If consumer wants to freeze files, its a nightmare.
XXXX XXXX XXXX provided a credit card to a company XXXX. They state that the firm owes them some {$4000.00} and have turned the collection over to FMA Alliance, LTD of XXXX XXXX XXXX, XXXX, TX XXXX. Their file # for the issue is XXXX. 

FMA refuses to provide me a copy of the signed application for the original loan / credit card. The card was issued in the name of the company and therefore I suspect the application was signed as an XXXX of the firm. 

It is their desire, of course, to have me pay this amount personally. I was willing to do so and told them as much provided they could show me that I signed for the card personally as an individual. They show me nothing so either they do n't have it or it was signed as an XXXX of the firm and they do not want me to see it. 

Their " threat '' is that this will be turned over to the credit bureau 's and this would severely damage my credit report. 

My request is that you do whatever is necessary to get these people to stop calling and harassing me. 

I am a reasonable person and have never such a complaint in XXXX years of adult life. 

Please get these people to stop calling and requesting money from me. 

Their phone # is XXXX. On occasion I have spoken with managers at XXXX, extension XXXX. 

Thank you.
On
XX/XX/XXXX 2017, Chase Bank NA sent me three separate letters saying that my three chase consumer credit cards ( all with balances of {$0.00} ) had been closed due to : 1 ) Rapid Increase in revolving balances 2 ) Too many accounts opened recently and 3 ) Too many requests for credit or / reviews of credit.
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They have refused to re-instate my cards, and what is more of a problem for me is that on one of my accounts the Chase XXXX XXXX Credit Card ending in XXXX they have refused to pro-rate a refund of the annual fee of {$450.00} which was paid in XX/XX/XXXX of this year, since I have barely gotten 6 months of use out of this card I do not see it as being fair that they refuse to provide me with a pro-rated refund of the annual fee OR to re-open that account so I can enjoy the card benefits for the full 12 months.