WillisBack/dataset-financial-user-claim huggingface dataset:
I just recently married my husband and I am trying to help him pay off his credit card debt. We received a letter from the courts regarding garnishment of his wages. The company in question is Javitch Block LLC. I called this company about 2 months ago to get a balance on the account and also question if there are settlement options. I was told by their rep XXXX that typically when an account is in garnishment status, they do not offer settlements, however they always review offers. He indicated that not all offers are accepted, but we could always make an offer to pay in full to fulfill the debt. I told him I wanted to talk to my husband in regards to what we could afford if we made an offer, and that I would call back. I just called this company back today ( XX/XX/18 ). After waiting on hold for 23 minutes, I spoke with XXXX XXXX who told me that since the debt is being garnished, there are no settlement options. I explained to her what XXXX told me, and she confirmed this by looking in the notes in my husbands file, and told me that since the remainder of the debt was " only '' {$570.00}, they would not accept any offer. I asked her why? She said because the amount is so small. That amount is not small to me, and I asked her why I was told that their company accepts any offer for review. I asked her what would the process be if I wanted to offer {$100.00} to pay off the debt, and she said that she would review it, that it was just reviewed based on my verbal example of {$100.00}, and that it was denied, she was not accepting any offer I wanted to give them. She was very abrasive, and treated me as if I was beneath her simply because I was trying to make an offer to pay off this debt. Then she transferred me to her supervisor, XXXX XXXX, who clearly has been doing this job for way too long as he treated me worse than XXXX. He would not let me talk, finish a sentence, and wanted nothing to do with hearing my explanation. He kept saying that he was not hearing any offer, we are required to pay the remainder in full. Why was I told otherwise a few months ago? Why would they not want to settle a debt? I told him he sounded like he has zero patience for me, or my questions, and he cut me off saying that he was been doing this for 18 years, and that I could ask anyone he works with, he is the most patient person on the team. I told him to have a nice day and disconnected the call. I feel they lied, and misled me regarding making an offer to clear up this debt, and because I challenged them, they want nothing to do with working with me. I find it VERY hard to believe that if I offered them close to the full amount, they would deny it, but they didn't even give me an opportunity. Also their customer service is HORRIBLE. Just because we have an outstanding debt, does not make them better than us. I am very unhappy with my experience and feel awful for anyone who has to deal with their company.
I had financed a used Vehicle for {$3300.00} from a local car lot that financed me through Reliant Financial. 4-5 months later I was injured at work and medically XXXX from my job for being permanently injured in XX/XX/XXXX.I called XXXX XXXX and explained I was permanently XXXX and dealing with my Health issues and wanted to try and work something out because I had no income coming in due to my health to pay the rest of the amount owed which was roughly {$2300.00}. I spoke with a gentlemen that handled my account and he explained to me that due to my hardship if I voluntarily turned my car in that it would not go on my credit and would not negatively affect me. I voluntarily took them the car at the agreed location and that was it. Years later I look at my XXXX XXXX Credit report and it states my car was reposed, the account was closed and charged off with the highest balance being {$3300.00} but owed like {$5000.00}. I disputed this account through XXXX XXXX I believe 5 times and every time my balance went up each time I disputed Reliant Financial which is now at {$6200.00}. I called XXXX XXXX about the balance kept going up on a closed/charged off account every time I disputed it. The guy I spoke with at XXXX XXXX was very rude and said I was wasting his time and that Reliant Financial or any creditor could put whatever amount they wanted and that I couldn't do anything about it but keep disputing it even though I explained to him to look back at this account and he could see all the inconsistencies but wouldn't. I called Reliant every time I disputed this account and they would just hang up on me or scream or use unnecessary language. I even asked them to take me to Court so they would have to provide all the documents as to how they just keep magically changing my balance on a closed account no response. I looked at my XXXX Credit Report which states I paid off 100 % of the original amount with a {$0.00} Highest balance but then the current Balance from XXXX XXXX from my last Dispute for {$6200.00}. So very unprofessional and ruining my credit being a Permanently XXXX individual because as the the XXXX XXXX Rep said " because they can ''.
I had initially secured a mortgage modification from SPS ( Select Portfolio Services ) XX/XX/XXXX. Apparently there was a problem with the final modification being processed and my home is now scheduled for foreclosure sale. I disputed the foreclosure, and was not notified of my denial in writing, or given an appeal period. SPS is dual tracking my foreclosure which is scheduled for XX/XX/XXXX. I am a single parent of XXXX children, plus I provide a place to live for my XXXX older sister. I am in desperate need of help to stop this foreclosure.
I received a fraudulent collections notice for the sum of {$300.00} on a ( XXXX ) credit card that has not been used in years. They had my correct account number. The company was Portfolio Recovery Associates , LLC. Stating the seller was XXXX, XXXX XXXX, Florida, XXXX. The phone XXXX. Or portfoliorecovery.com
Ocwen Loan Servicing took over my loan from Litton Loan Servicing XX/XX/XXXX, my contract with Litton Loan shows a deferment of $ XXXX which was documented for removal within 12 months if I stay on the property. After the 12 months when Ocwen Loan Servicing took over my mortgage they rolled the XXXX into my current principal balance of $ XXXX bringing my total mortgage to $ XXXX during another modification that took place in XX/XX/XXXX. I have called, written letter and shown proof that the XXXX removed from the principal balance under the legal agreement signed and notarized by Litton and myself. However, I am unable to speak with anyone that speaks English clearly, or that will respond to my claim. Letters have been sending to the research to remove the deferred under the Dodd-Frank agreement that was signed with Litton ; however, they refuse to acknowledge. I am not sure where else to go to to get help with the organization.
On XXXX XXXX I sent a letter to Trans Union describing to them that I was a victim of identity theft and that there were some inquires that I did not authorize showing upon my credit report with them. 
I received a letter from XXXXrans Union dated XXXX XXXX stating that " The inquiries listed on your credit report are a record of the companies that obtained your credit information '' and that " Your written authorization may not be required to constitute permissible purpose. '' This did not address my concerns. These were inquires that I did not authorize in any form written, verbally, or electronically.
XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX Consumer Financial Protection Bureau ( CFPB ) XXXX XXXX XXXX, XXXX XXXX XXXX Dear CFPB Representative, On XX/XX/XXXX, I discovered Creditor, XXXX XXXX, XXXX, and XXXX have violated my rights as it relates to the Fair Reporting Credit Act ( FRCA ). The Creditor, XXXX, and XXXX re-inserted the below previously deleted items without notifying me within 5 days that the items would be re-inserted in my credit files.. Under the Fair Reporting Credit Act, the Creditor and Credit Agencies are required to notify me within 5 days of re-inserting the previously deleted items. 

Agency Creditor Account Experian XXXX XXXX Item Status : Was removed XX/XX/XXXX. Item removed on multiple dates but latest credit file showing item re-inserted after FCRA period of expiration XX/XX/XXXX. 
As of discovered today, all items were re-inserted in on my credit file without me being notified within 5 days of the re-insertion and after the item FCRA 's reporting periods have expired. 

Please assist in resolving this matter quickly and having the credit agencies delete the negative information immediately. 
Sincerely, XXXX XXXX
XXXX inserted collection on my credit bureau. Per letter sent to me by creditor a verification of debt was requested promptly on XX/XX/XXXX ( attached ). A letter to all XXXX credit bureaus was sent on XX/XX/XXXX. No response from XXXX has been received as of XX/XX/XXXX. A call to creditor on XX/XX/XXXX acknowledges receipt of letter dated XX/XX/XXXX for verification. They also acknowledge they can not verify accuracy of debt or date of XXXX delinquency. Per my records, this account was paid in full to the original creditor and the account was closed prior to XX/XX/XXXX. Per the Fair Debt Reporting Act, any debt reporting needs to be accurately reported and a verification of debt is required if requested by consumer. Furthermore, any debt with XXXX date of XXXX delinquency over XXXX yrs from the original debtor can not be reported to the CRA 's.
The credit card account ending XXXX with XXXX XXXX XXXX USA is the subject matter of this complaint. This account was opened around XX/XX/XXXX. Made the regular payments and the account was in good standing until the last payment made on XX/XX/XXXX. I moved to a temporary residence of XX/XX/XXXX. I tried to negotiate the past due balance but the account was charged off three months later ( XX/XX/XXXX ) and no payments can be accepted since the account was referred to a debt collection. On XX/XX/XXXX, I received a communication letter from a debt collector. On XX/XX/XXXX I sent a validation to XXXX XXXX XXXX. I did not received any respond from XXXX XXXX XXXX. The debt collector sent an account statement stating that this meet the requirements of debt validation as per FDCPA 15 USC subsection 1692g. XXXX XXXX XXXX did not meet the requirement of validating such disputing debt. No affidavits or any statements made by XXXX XXXX XXXX any validity of the disputed debt. No response from my lawful inquiries whether XXXX XXXX XXXX still have the legal right to collect any obligation to pay on my part of such charged off account as bad debt reported to IRS or if the account has been sold or transferred to a debt collector. On XX/XX/XXXX the debt collector sent me a NOTICE OF INTENT TO FILE SUIT AND INCUR COURT COST prior XXXX XXXX XXXX lawfully and legally validating such debt. At present the debt collector filed a lawsuit against the consumer reporting the XXXX XXXX XXXX IS THE PLAINTIFF. If that 's the case I am demanding XXXX XXXX XXXX to provide a sworn affidavit that in fact they are suing me ( the consumer ) of the subject alleged debt. And also provide ME the name of the debt collector XXXX XXXX XXXX that representing them as the PLAINTIFF.
After contacting debt collector about settling a disputed debt, Agency sent me a letter in a different name that Im not known by, additionally the debt is over 10 years old. The agency claims that I still owe the debt which is in violation.
I own a house with Wells Fargo for XXXX years I have a hardship my house got burned down a year ago. and they refuse to help me and went with the process of forclosure and set the sale Date for XXXX XXXX.
XXXX based in XXXX, Ga contacted me numerous times via phone calls to try to collect a dept they said I owed from an online payday loan. They said this dept was submitted to them on around XXXX from 2 years before this. On XXXX XXXX finally told me this dept was from INSIGHT CAPITAL LLC. When I googled both of these companies via XXXX XXXX & Insight Capital LLC, they both have numerous complaints from others of being srams in attempting to collect money under false claims. XXXX contacted me from the phone # XXXX XXXX XXXX XXXX and they had my bank account information. I have NEVER been contacted by Insight Capital.
I deposited a check from XXXX XXXX in XXXX, Texas on Monday into my checking account for {$3100.00} at their ATM and then found out they were putting a hold on the funds until XX/XX/XXXX : Hold Transaction layer Deposit Hold {$3100.00} Total amount delayed, available XX/XX/XXXX at XXXX XXXX ET I have deposited their checks before with access the next day. I am being discriminated against, I don't know anyone else locally who is being subject to these one week plus holds! 

I spoke with customer service a couple times and a supervisor who said there is nothing they can do.
Requested the following accounts to be deleted from my credit report XX/XX/18. I have not received any response. 

XXXX XXXX XXXX ACCOUNT # : XXXX XXXX   ACCOUNT # : XXXX XXXX ACCOUNT # : XXXX XXXX ACCOUNT # : XXXX
To Whom It May Concern : I am MORTIFIED! Recently my Capital One Secured Credit Card account ( ACCOUNT # XXXX ) was inexplicably closed without my request or initiation and furthermore Capital One refused to refund my money that I opened this account with. Capital One claims it was opened fraudulently through an alert from XXXX, XXXX, and XXXX. Representatives from the Credit bureaus claim they received a request to remove the account but no such request was ever made! 

This account was opened in XXXX of XXXX with funds sent directly from my bank account ( {$500.00} plus startup fees ) and the card has had no late payments and automatic deductions from my bank account. The automated phone teller stated the account was deactivated XX/XX/XXXX but I made a payment of {$220.00} on XX/XX/XXXX ( which brought my account balance to {$0.00} ). I also applied for a credit increase on XX/XX/XXXX and received correspondence on XX/XX/XXXX. 

I have records of everything. I have spoken to representatives from all four companies and no one is willing to rectify the situation especially Capital One. How can a SECURED credit card with a stellar history be fraudulent and the customer treated dishonorably?? It was setup with MY MONEY! I am  vehemently requesting that my account be completely reinstated and reported to all 3 major credit bureaus. I did not request it to be closed and did nor report any fraud to Capital One or the Credit bureaus! 

I am sending this letter to Capital One Bank, XXXX, XXXX, XXXX, Consumer Financial Protection Bureau, Ohio Attorney General and affiliates. Also my attorneys are looking in handling this matter with a lawsuit if not handled in a timely manner. 

Update : I have attached an FTC report with someone else 's name claiming fraud on a different account and somehow it got mixed in with my information. I found this out after logging in to the CFPB website. The dates and information do not match up and furthermore I never met this man. Please correct this situation.
I have a checking account with Citizens Bank. I recently called the bank to ascertain the balance in the account as I did not have online access and forgot the account number. 
Upon being granted online access through the customer service representative, I discovered the account had been debited {$65.00} ( {$10.00} the first month and {$5.00} per month for 12 months after being designated a " DORMANT ACCOUNT ''. While I understand a bank has the leeway to levy such fees, I disputed the fees with the Citizens Bank however because I learned the way they attempted to contact me about the DORMANT ACCOUNT was to send messages for me to the dormant account itself!!! If an account has been dormant, what makes the bank think that the account holder is accessing the account to read messages???? Seems to me if they have the account holders contact information, such as email and phone number, which would have been submitted when the account was opened, then the correct manner to reach said account holder with a designated dormant account would be through some other avenue other than the dorman account itself. The idiocy of their excuse for charging an account holder for a dormant account yet messaging them about the dormant account through the dormant account is beyond stupid.
Fruad account stolen identity Account was deleted XX/XX/XXXX and then added back to credit report 30 days later XX/XX/XXXX when account was deleted the creditor name was XXXX XXXX XXXX XXXX XXXX/ XXXX XXXX XXXX  when account was added back to credit report credit had change there name to XXXX XXXX XXXX/XXXX/XXXX XXXX and is trying to report the same account under different name with same account number XXXX for this account I attached copies from my online Experian resulted showing the account was deleted with the same account number and the added back on to my report also attached copy of police report Creditor XXXX XXXX XXXX   XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date opened XX/XX/XXXX Amount XXXX
In XX/XX/XXXX, I received a phone call from US Bank, my mortgage company, about a disaster forbearance due to Hurricane Harvey. During that time I was told that no payments would be due on my account and that no credit reporting would done. At the end of XX/XX/XXXXI received a letter that stated my disaster forbearance would end on XX/XX/XXXX and at that time the total sum of my account would be due in the amount of {$1500.00}. Because XX/XX/XXXX was a holiday and offices were closed, I called US Bank on XX/XX/XXXX and paid the requested amount of {$1500.00}. On XX/XX/XXXX, I received a credit monitoring notification that there were changes to my credit report. When I checked my credit report, it was noted that US Bank reported my mortgage account as delinquent 90-119 days past due. I then placed a call to US Bank and spoke to a manager regarding this matter. I was told that they were aware of the problem and an issue with their system prompted the system to subsequently report all customer accounts that were on disaster forbearance as delinquent for more than 90 days. I was then told that a task was sent on my behalf to their credit reporting department to have the incorrect reporting updated to adequately reflect no late payments. I was also given the name and fax number of a XXXX XXXX and was told that as an added measure, I could submit a letter to her in an attempt to expedite the matter, which I did. I made subsequent phone calls to US Bank regarding this matter to have the same answers regurgitated and no action taken. This reporting has dropped my credit score over 100 points and even further dropped my credit score by having my creditors reduce my credit limit on current accounts thus increasing my utilization rate on these cards. This has also made me have to put a needed car purchase on hold as my credit score, as it stands would cause me to have a higher than wanted interest rate and down payment. It has been past 30 days and my credit report continues to reflect an account that is 90-119 days late. 
A more thorough review noted that US Bank has reported my account as 30 days late for XX/XX/XXXX, which is also incorrect. 
I have disputed this information with the credit bureaus and submitted proof of the letter received and proof of payment, it has been past 30 days and nothing has been removed from my account
EQUFAX AGAIN HAS FAILED TO REMOVE A COLLECTION FRAUDULENT ACCOUNT AFTER MORE THAN 93 DAYS, THEY HAVE A DEALWITH AGENCY TO STAY PUT. ALL OTHERS DELETED OVER 78 DAYS AGO. THE COLLECTION ACCOUNT IS XXXX XXXX XXXX XXXX.
I have filled a number of complaints about this company and the way that my mortgage has been handled. Most recently I filled a complaint stating that the bank was asking me to provide information that we had already provided and or information that was not relevant to my request to short sell my home. I received a response from Wells stating that they did in fact find errors in the way that my account was handled and that they were asking for things that were not needed. Also they approved my request for a short same right away after they admitted that mistakes were made. I am not sure that they reviewed the entire 23 months of my short sale process so far, or only the recent months. I want confirmation hat the entire time frame was reviewed because we have been going through this, and having the same problems this entire time! The customer service and the staff knowledge at Wells Fargo is horrible! 
I called to address this with Wells Fargo and explained that if they made mistakes on my mortgage and that it caused me to fall even further past due then they needed to fix the reporting as they were at fault for the time frame that this has been taking. The individual that I spoke to claimed that the entire time frame was reviewed but I have a very hard time believing this given their track record. She also told me " you have not made a payment for 22 months ''. Why yes ... I have not paid for 22 months because I have been trying to short sell my house and I can not make a payment while trying to sell my house! She assured me that she would review this and would reach out to me with her " findings ''. Shortly thereafter I get a letter in the mail ( attached ) stating that they were not going to change the way that the account was reported. 
I find it so sad that this bank can just mishandle accounts and not have any accountability for their actions. If my account was handled confidently and in a timely fashion I would not be this far past due. We probably could have had this completed MONTH if not YEARS ago!!! I know that Wells Fargo is known for opening checking accounts without the customer 's knowledge but it appears we should add " ruin customers financial futures for the fun of it '' and of course not hold you accountable. That sounds about right. Shame on you!
On XX/XX/XXXX Chase sent me a letter stating the figure to reinstate a delinquent mortgage loan. The letter said the figure was good through XX/XX/XXXX. On XX/XX/XXXX the exact dollar amount stated in the Chase letter to reinstate was wired to Chase. Chase held the money for one week and then wired the money back stating it was the wrong amount. No different amount from the written reinstatement quote has been stated. No explanation whatsoever. I relied on the representation of Chase.
Well to start off I received a credit alert on my credit report and I took a look, and then noticed a collection account was added to my credit reports XXXX and XXXX in the amount of XXXX.The collection agency XXXX XXXX XXXX XXXX XXXX XXXX.I then reached out to the company to get more information on this account and to inform them this is not my account the representative XXXX  XXXX XXXX then hangs up on me and someone else calls me back XXXX XXXX XXXX I inform her that I would like documentation on this account and I was put on hold several times, then I hang up call back and all of a sudden the number doesent work, a couple days go by and I start receiving a bill for the debt, whoever these people are have called my job several times as well as my home at XXXX at night.They XXXX XXXX XXXX have violated the FDCPA in many ways as well as XXXX and XXXX   violating the FCRA for reporting such account with no payment history, missing or incomplete file.The same with other adverse collection accounts ive previously disputed such acccounts as Account resolution in the amount of XXXX with-XXXX/Experian/XXXX. XXXX XXXX company in the amount of XXXX with-XXXX/Experian.XXXX XXXX in the amount of XXXX.with-XXXX/XXXX.These accounts are not mine and are being reported to all three CRA's.These companys have not issued me any documentation and have to collect debts from me that are not mine, and I demand removel of accounts per the FCRA.Ive finally managed to get an Attorney to help me through this process and will be taking further action in the matter.