WillisBack/dataset-financial-user-claim huggingface dataset:
SPS is the Servicer XXXX is the Investor. It is possible SPS has purposefully impeded the short sale process so that they could get their monthly fee while allowing the home to head into Foreclosure which is currently scheduled for XXXX/XXXX/XXXX. 

Home Listed For Sale : XXXX XXXX, XXXX Original List Price : {$450000.00} then home systematically reduced until offers received. 
Contract History : No Contracts until home listed at {$300000.00}. Original Contract XXXX XXXX, XXXX rejected by bank and the buyer was countered at nearly {$100000.00} above contract price. 2nd Contract XXXX XXXX, XXXX and bank rejected contract and countered buyer at nearly {$80000.00} above contract price. 
Offer History : In nearly 10 months and XXXX appointments, XXXX contracts and XXXX additional unaccepted offers were received when list price was reduced to {$300000.00}. According to Multiple List, only XXXX homes have sold in this community in the last 2 years. NOTE : Bank Appraisal from XXXX XXXX, XXXX came in at XXXX, which is lower than the bank keeps countering all contracts at ( Bank Counter {$370000.00} ). 
Distressed Sale : Not only is the home a Short Sale that is in need of repairs ( list attached ), the HOA is in default which makes it difficult to sell/transfer these homes. 

Supporting Documentation Attached
I completed a modification application with Caliber home loans and was denied a regular mortgage and was offered an Interest only for 5 years at 5.125 %. Because I believed this was my only option I signed the agreement and continued to make payments after my completion of a 3 month trial. I checked on line after 2 months because I never received any information from Caliber since by signing I was suppose to be taken out of foreclosure and I notice the last payment posted was from XXXX which was the end of my trial period and no mention of the funds I sent since I signed and sent the agreement. 
Caliber was accepting my money and failed to acknowledge they did not receive the agreement, yet cashed the checks. I am now forced to sign and have a notary sign the agreement again. If I did not call I would have been paying and believed I was out of foreclosure and they would have continued and I would be evicted and homeless. I was never notified the reason for the interest only payments only given different reasons from the various people who answer the phone when I called. I was told if I declined the agreement I would need to complete another modification, however, it would have the same information, my funds would be kept because of the back money owed and nothing would be applied to the principle until those funds are paid.Another person said I could appeal and did not tell me the appeal process. I find their behavior unacceptable. 
Caliber home loan took my money and did not acknowledge they did not receive the agreement for almost 3 months, then when I complained threaten me with completing the agreement or they will continued the foreclosure. My account is not being service properly, my questions are not being answered by people who have the authority I always receive a different answer. I am being judged on my pass inability to pay my debts and not on my Current behavior to rectify my situation.
On Sunday XXXX XXXX XXXX a credit manager gained access to my credit report and damaged my XXXX and XXXX score. 

Experian and third parties gained access to my report and changed accounts. 

Experian has not followed reasonable procedures in cases of disputed accuracy involving the following tradelines. 

Reported inaccuracies and FCRA compliance 1.XXXX XXXX XXXX 2.XXXX  3. XXXX XXXX EXPERIAN did not independently validate information contained in furnishers records. 
false delinquencies EXPERIAN, failed to implementing the accuracy and integrity standards and direct dispute provisions for furnishers mandated by the Fair and Accurate Credit Transactions Act ( FACTA ). 
EXPERIAN failed data quality checks or failed veracity checks which contained logical inconsistencies in the data both at the level of the data file and at the individual consumers trade line. 
EXPERIAN withdraws consumer credit disputes via the XXXX system when prior to creditor response, and provides bogus verifications response and fails to provide consumer procedural and proof of investigation report required under the FCRA.
Wells Fargo posted a check to my  account on  XXXX  in the amount of {$2900.00}. On  XXXX  {$2900.00} was deposited into my account and I had more than enough to pay the difference.     They claim that it was received on  XXXX . However, everything on their mobile banking states " Posted  XXXX . '' This seems like that game where they re-order the transactions in order to charge at NSF fee. Even though they paid the check out. Which, if the funds were n't there, why would a bank pay out {$2900.00} in overdraft??     They knew the funds were there and had no problem paying the check. The check even " posted  XXXX  '' according to their website. Yet, somehow, the check " withdrew '' on  XXXX  and paid out without the proper funds in my account and they let it through, only to charge me an NSF fee.     Eventually they waived the fee after " educating '' me on their procedures. However, this seems a lot like the stuff banks have gotten in trouble for before.
Loandepot de fied any wrong doing, but, demanding payment of late charges and late payment which we never have ever sinc e. Dishonest, manipulati on toward financial scams with illegal late charges and other deficiency activity to gouge us financially including insurance and tax after they were told I am tax-exemption, "   XXXX   XXXX    XXXX  veteran ''.  XXXX   XXXX   XXXX .  XXXX   XXXX  Veteran we end up sold our house, due to dishonest fraudulent activity they put us through since late  XXXX   XXXX   XXXX ,   XXXX   when our home was sold. We felt lots of  XXXX  and pressures from Loandepot 's dishonest services through-out those years I mention here-above. this aforementioned surely is n't healthy for us, but putting us under lots of unhealthy  XXXX   XXXX . To which my (  XXXX  ) classified & verified   XXXX   XXXX    XXXX  and among other VA medical history during my Military services does bothers me big time still. therefore, punitive damages and compensatory damages must award for the defendant 's negligence and egregious repetition of dishonest and consumer frauds ever since.     furthermore, our home sold on  XXXX   XXXX ,   XXXX  , and Loandepot still not refunding us money that they owed us : such payment made in advance for the month of  XXXX    XXXX  , interest, tax, and principle Sincerely :  XXXX ,  XXXX   XXXX  &  XXXX   ( wife  )
I received an email updating informing me that some collections which were previously removed from my Trans Union credit report were added back which dropped my score tremendously. I never received any type of written or email notification from them stating that they were going to add these items back to my report and know that they should have send me some type of notification within 5 days informing me of why any changes were incurred. All of these items were previously removed from my credit. When they added the items back to my report, they added them as charge offs which was not the case. Everything that was previously removed was a closed collection. I 'm not sure why they added this information back to my credit report or why it was reported incorrectly. When I called and spoke with customer service, I was informed that this was an error due to XXXX app but that was not who alerted me of these negative changes to my report. This information was displayed on my credit wise credit monitoring app.
With the new law allowing free freezes with the three credit bureaus I was able to complete freezes easily online except for Experian. 

Its not possible to call them. Even though the same identity information was required by the other Bureaus who processed the request Experian claimed to be unable to respond to the request and insisted on mail in of identity information. 

Experian appears to be frustrating the intent of the law making to make it easier for consumers to protect their credit information by insisting on mail. I can understand the need for rigorous review to unfreeze but not to freeze as this is often needs to be implemented quickly to minimize risks and prevent improper use of identity information.
I HAVE NEVER HAD AN XXXX XXXX ACCOUNT EVER. I HAVE XXXX XXXX. THE ACCOUNT REPORTING DOES NOT BELONG TO ME AND I HAVE NEVER AUTHORIZED ANYONE TO OPEN AN ACCOUNT IN MY NAME. NOR HAVE I EVER LIVED AT THE ADDRESS ATTCHED TO THIS ACCOUNT. I FILED A COMPLAINT WITH ALL 3 CREDIT AGENCIES BACK IN XX/XX/2017. THIS IS THE ONLY CREDIT AGENCY THAT STILL HAS THIS INFORMATION ON MY CREDIT REPORT. THIS HAS A NEGATIVE INPACT ON MY SCORE AND BY LAW SHOULD BE REMOVED BECAUSE ITS NOT MINE. IVE HAD XXXX XXXX FOR OVER 7 YEARS. PLEASE REMOVE THIS ACCOUNT AND THE ADDRESS FROM MY REPORT.
I received a notice on XXXX/XXXX/16 that my mortgage was being transferred from my current mortgage company to another one, effective XXXX/XXXX/16.
In XX/XX/XXXX I switched phone carries from XXXX to XXXX. XXXX paid the rest of my phone and i had some charges left over for accessories that i had. On XX/XX/2018 the rest of the balance owed to XXXX was paid. The check cleared XX/XX/2018. A few months after i started getting calls from a debt collector several times a day but never recieved any mail saying something was owed. I thought it was a scam becuse I paid all my bills. Recently i tried getting a credit card and was denied saying I had something in collections. When i talked to the collections company they said it was for XXXX. I went to XXXX to see why they sent me to collections when I paid the remaining balance on my old account. When i went in store it showed I did pay the remaining balance but in their system it showed that the account was only just cancelled not cancelled in XX/XX/XXXX. Then after about 7 months of my account actually being canceled they charged me for a months bill to a phone that was no longer in service and a phone number they no longer had. I sent a dispute into the collection agency since XXXX said it was out of their hands. I had to send it several times since they kept saying they never got it. When they reviewed my dispute they said it was still due in full. I should not have to pay for something that is not my fault. XXXX made an error which I have proof of and yet the collection agency says i still have to pay.
I am very fustrating with Caliber home loans they are not given me the most important imformations about my property i am living in i have a child my wife we are going true a lot please help me i do n't have place to go i need time i meed they dend me the papers for modification they say they sent to me but i have n't resive nothing please help me
I am having a problem trying to find out is it possible for me to break contract with  Special Financing Company LLC   XXXX   XXXX   XXXX   XXXX , Virginia  XXXX  Phone : (  XXXX  )  XXXX  Regarding my purchase from merchant :  XXXX   XXXX   XXXX   XXXX   XXXX  Account #  XXXX  Amount Financed : {$1900.00} Minimum monthly payment {$98.00} First payment date :  XXXX / XXXX /   2016. I have  been paying them for a year and this money I am sending them it is not going towards my payment decreasing my student loan. I spoke with a representative on the phone because I am in the process of getting my loan recertified for  IBR which means Income Base Repayment because my income is very low. She told me the representative that only the {$110.00} I am paying them is going towards my loan amount for decreasing it and the money that   XXXX  Special Financing    Company  is not doing anything for me and that I could have easily called them to have gotten my monthly payment for IBR in the amount of {$110.00}. I want to know why I was led to believe they are helpi ng me I want this contract broken with them if possible or are the legal company and why was I target. When I try to call  XXXX , the same voice comes on the phone saying that you have called after hours of operation and just leave a message when you can not leave a message because the mailbox is full. I needs answer because right know I have completed forms for my bank to stop  Special Finance   Servicing from takin g any amount out of my account in the amount of {$98.00} or any amount.
There were false information on my credit report. I 've disputed with credit reporting agencies and aside from Experian, others have recognized the error and deleted them items. However, after thirty days of submitting the complaint, Experian only responded with a letter that states " If you question the results of our dispute process, then you may want to contact the furnisher information directly or review the original information in the public record. " Complaint receipt date : XXXX/XXXX/2015Refusal to properly investigate or properly mark the account as in dispute is a violation of the FCRA and XXXX.
Navient has  been reporting the wron g 1st date  of delinquency since the loan has been on my credit reports. I have proof of this as well and have sent numerous letters to all three credit bureaus with no change in it being fixed over the last year. Only  XXXX  credit bureau removed  XXXX  of the  XXXX  accounts as it should have been but failed to remove the other. I have sent bills from Navient to prove that the first date of delinquency is incorrect and that the  XXXX  accounts from Navient should not even be on my credit repo rts. Na  vient has also been past the statute of limitations for NY ( 6 years ). For a long time Navient was  reporting the wrong history and balances of the accounts since day  one,  but that was updated last year. I never had this issue with  XXXX   XXXX  as the original creditor. Please help me fix this situation as it is ruining my credit. I have highlighted in the Navient payment history for both accounts in yellow via attached documents to show the proof.
This corporation unjustifiably has turned negative information into the credit bureaus on my husband and I ruining our credit. Credit Snowball affect occurring. My husbands truck was totaled on XX/XX/2016. Our insurance company paid Toyota Motor Credit on XX/XX/2016, Gap insurance paid balance on XX/XX/2016. Received bill for payments past due XX/XX/XXXX totaling {$990.00}. Called and was advised that I did n't have any payments past due, but did owe {$1000.00}. I asked what for and was told XXXX different reasons from XXXX different people. Panicking I just paid it without understanding what it was for. NEVER RECEIVED A BILL FROM THEM FOR THAT AMOUNT. I 'm assuming it 's for my insurance deductible. This corporation has ruined my husband and my credit!!!! UNACCEPTABLE!!!!! If at ANY point I owed them money I would have paid it!!!!!!! I have everything documented.
I am and have been a XXXX XXXX XXXX XXXX XXXX veteran of the XXXX XXXX. Navient, the holders of my loan did not inform me I had the right to have it forgiven under the federal XXXX XXXX XXXX XXXX discharge program. When I informed them of the situation they up it under forbearance, then when that time was up they attempted to charge me, then extended it again for three months. I just now found the CFPB is filing suit for this practice. Please have this information removed from all three of my reports until the findings are satisfied. My account number with Navient is XXXX.
On XX/XX/XXXX I purchased a pair of boots for {$840.00} from XXXX XXXX XXXX store and paid with my Bank of America Visa Credit card.After 3 times of wear boots started to fall a part and store declined to exchange or refund. 
XX/XX/XXXX after numerous attempts to resolve this issue with the storeI I open a dispute with an assistance of my Bank of America Visa dispute department hoping that they will protect me and advocate this case as I consider it a breech of warranty.The bank opened a dispute and without any investigation closed it on XX/XX/XXXX no additional information were requested from me.I asked to reopen the case because the supervisor told me that it was an error and they failed to request additional information.She reopened the case, I faxed all supportive documents and on XX/XX/XXXX I received a letter stating again that the bank can not resolve the issue.No investigation was conducted again. 
After I told that I do not have the boots in my possession and I left them with the store and I am refusing to accept repaired merchandise for which I paid {$840.00} and I am out of my money, I was told they will investigate it further.Finally I was issued a credit and the letter stated that the merchant has to respond within 60 days.On XX/XX/XXXX I received again the same letter that the merchant 's return policy is only for unused merchandise and the bank is denied any further assistance. 
I consider it a violation of the Truth in Landing act and Fair credit billing act.The merchandise is a poor quality and failed to perform and I am out of my money and trust as a customer to Bank of America Visa card for denying to protect me as a customer.
On XX/XX/2018 a " legal '' department from county contacted my mother inlaw about having to appear before court over a debt that was owed. Gave her the number to call ( XXXX ) along with a case number. Said it was urgent that she passed the message along before I had any legal ramifications. I contacted the said number and they stated they belonged to the county legal department and asked for my case number which I replied and they put me on hold or what sounded like a muted phone. They said I had an outstanding debt to my bank for an old account. They told me to verify my social ( which they had ) but they did not have my account number. They said my mailing address needed to be verified but they gave me a wrong address. I did not verify the address as I knew it was wrong but did not want to confirm my social as it was correct but i knew I did not have a debt with my bank nor loan. They told me I could either go to court and resolve the {$4000.00} debt or resolve it offline with a {$580.00} payment over the phone or money order. I would then get an emailed receipt that I would've digitally signed the confirmation receipt they would send me after the payment over the phone. They were very eager to resolve the debt over the phone in an instant and with a one time payment. They claimed I received letters and final notices which I didn't. I ended the call as they requested my card information. I immediately called my bank to validate said claims but they were not true. I am in good standing with my bank and my account is still active.
I know I owe a debt but one company calls me 20 times in a day I have put a call blocker on my phone but they call from different numbers. I counted they called me 19 times yesterday XXXX/XXXX/16 from XXXX to XXXX. I do n't sleep well and it always vibrates once and wakes me up.
Good Day This is a formal complaint against XXXX XXXX. On XX/XX/XXXX a certified letter with return receipt was sent to the company requesting validation of debt they stated I owed. I have no recollection or knowledge of the debt in question so I wanted and requested that the provide me with any documentation referenced to the account Midland stated I owed. On XX/XX/XXXX, a letter from Midland was sent to my address stating that they opened an investigation regarding my dispute. The letter also stated that in the meantime they would not be contacting me by mail or phone unless to respond to the dispute requested by me. The letter was signed by the Consumer Support Services Manager, XXXX XXXX. The letter also stated that the law limits state how long I can be sued on a debt, and because the debt was beyond the statues of limitations for the State of Md. However, they would continue to report the debt as unpaid. 


First, they need to provide documentation that the debt does not belong to me. A letter stating how they are going to respond to letter does not show any proof that I owe this debt. I am simply requiring XXXX XXXX to provide the documentation. I have also disputed this account also with the CRA 's for verification ( XXXX, XXXX, and XXXX  ) prior to requesting validation with the collection agency Midland. So the letter sent to them was my second attempt to resolve the situation with Midland. 


Sincerely, Consumer
RE : Intent to file lawsuit, HIPPA Privacy Violation. Validation Letter sent to : Choice Recovery. Account # : XXXX. Original Creditor : XXXX XXXX XXXX. To Whom It May Concern : Please be advised I have requested validation { not verification } of an item reported to you by Choice Recovery that clearly violates my rights according to HIPPA Act of 1996. 

XXXX XXXX XXXX did NOT provide me a HIPPA release that releases my medical information to Choice Recovery and XXXX XXXX XXXX ; therefore by providing such information they are in VIOLATION of my HIPPA rights. I have filed a HIPPA violation against XXXX and XXXX and I am proceeding with legal action as prescribed by law against XXXX XXXX XXXX and XXXX XXXX XXXX should this item not be deleted within the required time allowed by law. I will seek every legal remedy available to me and file suit against the credit bureau responsible for reporting this violation as well.
1. When inquiring about credit card accounts under my name with Chase Bank, I would receive a response to my question, but with a totally different account number. I take this very seriously, because after pointing it out to Chase via phone, us mail and branch locations, I couldn't get a valid answer, then Chase blocked and closed my checking account. 
2. I was informed that a had a few Charged off accounts with Chase. Never was informed of it for years. After reviewing statements, I discovered accounts were paid in full before due date, interest fees were added, then a new card was issued to " prevent fraud ''. 
3. Why was I never notified by Chase Bank or sent a settlement check regarding past settlements, which I should have been included in? 
Example : 2009, Overdraft Protection Fees.
In XX/XX/XXXX, my former husband lost his job and we fell behind on our payments after using up our small savings. My husband had lost his job the prior year and we had been given a HAMP modification and had completed our trial payment plan. My husband became employed again and we attempted to enter a repayment program with XXXX XXXX XXXX. We were given a deadline by our loan representative to sign papers that was incorrect and it was too late and XXXX XXXX XXXX accelerated our note. I have emails from the loan rep documenting this in writing, We did not have the resources to catch up and have been trying to modify to keep this home for our son ever since to no avail. We divorced in XXXX and I returned to school and have been working as XXXX since graduation in XXXX. My income is more than enough to pay the mortgage on my home and the arrears, given time. I have a savings account and a retirement account. I have a home warranty so that unplanned repairs will not deplete my savings. I carry short term XXXX, long term XXXX and XXXX insurance so that bills will still be paid in case of illness or accident. If I am granted this second chance, I have done all I can to ensure I will not face a similar situation. This is the only home my XXXX year old son has ever known. I do not want to lose it. The foreclosure sale date is set for XXXX XXXX. I am working with XXXX for approval for the Florida Hardest Hit Fund which would give {$25000.00} towards our mortgage arrears. Unfortunately, the mortgage arrears are now {$58000.00}. If only they would accept the {$25000.00} and then work on a new mortgage modification or an extended repayment plan my son and I could keep our home. My yard is the one in the neighborhood that XXXX. I am the door that is knocked on when the kids forget their keys and are locked out. We will be sorely missed and a foreclosure will do nothing but lower home values. There has got to be a way to make them see that this is wrong. I just want to pay what I owe. Please help us.