WillisBack/dataset-financial-user-claim huggingface dataset:
On XXXX XXXX, I authorized Navy Federal Credit Union ( XXXX ) to XXXX me a cashier 's check for {$9000.00}, taken from my savings account with them, made out to XXXX XXXX of XXXX, so that I could make a downpayment on a new vehicle. Because of tax issues ( this is a new plug-in hybrid, with expiring federal and dealer cash incentives totaling approximately {$6000.00} ) it was essential that I complete the transaction prior to the end of the calendar year. 
When the money did not arrive this morning ( XXXX XXXX ), I called XXXX to get the tracking number, and I was informed that the check had been mailed by USPS, not XXXX. At first they claimed that I had not requested the check be sent by XXXX, but then they listened to the audiotape of the conversation and discovered it was their fault, not mine. Then they told me that the only choice I had was to accept a cash advance on my credit card, and that they would then XXXX the new check, and then waive the cash advance fees once I returned the check they mailed to me. It is unacceptable that I would be required to take a loan on a credit card to fix XXXX  clerical error. Taking such a cash advance loan could negatively impact my ( perfect ) credit score. It is their error, not mine, so why should I have to incur the risk and trouble? In effect, my funds were made unavailable to me during a time critical need. As a result of XXXX incompetence I was forced to withdraw nearly all the funds available in another bank account in order to complete the auto purchases prior to the end of the calendar year without risking damage to my credit record or the loss of {$9000.00}. As a 40+ year client of XXXX, I am extremely angry at their failure to execute the simplest of transactions and their subsequent failure to take responsibility for same. Their actions reflect negatively on credit unions as a whole.
I was charged interest on what Discover is claiming was a " cash advance ''. There is no history of a cash advance in any statement that I have. After speaking with a representative, they admitted that it wasn't a cash advance, but interest charged on a balanbce transfer offer that expired. I spoke with someone at their company before the offer expired and verified that my payments would be applied to the offer to pay it off in time, which they conveniently do not have any record of. They have also continuously charged me interest on this amount and have no applied any of my my monthly payments to this amount, which has resulted in over {$140.00} in interest fees that they refuse to reimburse.
Trying to get mortgage assistance. I have a XXXX and XXXX degree and a XXXX XXXX XXXX. I spent 12 years in XXXX and consider myself an expert. I can not imagine a person without my background working with these people. I am doing this for the greater good. For example, they asked for a Profit and Loss statement because I am self-employed. I prepared it and sent it. I called to follow up and they asked me why my Profit and Loss statement was negative. I said it was negative because it was a loss. They asked why I sent it in then.
I try to live on about XXXX month. I applied to have my payments lowered to what I can afford on my income. It was refused saying I didnt qualify! I listed all my bills showing before groceries, I owe XXXX Needless to say my bills are paid late as I keep getting behind.
On XXXX/XXXX/XXXX a judgment for {$8100.00} was taken against me without my knowledge. The debt buyers had won by default. On XXXX/XXXX/XXXX, my neighbors received a letter addressed with my name and their address, containing a 'subpoena deposition for bank records ' and XXXX for 'production of business records ' addressed to our bankI was never informed because they never delivered a supoena. 

I went to the courthouse and asked to see my file,. When I saw the process servers paper I knew why. This hearing was supposed to be defaulted, and if my neighbors would n't have given me the mail with their address, a year after the hearing, I would n't have gotten thus far. 
I went to file to vacate the order and a to quash the 'subpoena duces tecum ' and was denied. I tried to explain to the judge that I never received a subpoena and the process server lied because the description on his paperwork did not describe me, and in fact it was the opposite description of me. 
I could not vacate the order, they lied about everything, sued me on a time barred debt for {$8100.00}, and proceeded to place it on my credit report, as though I opened the account with them. This is when my neighbors address was put on my credit report as mine, and stipulated it was to stay until XXXX. This year his business address showed on my credit report also. I have had their home address removed this week, now I will work on the business address being removed also. 
While investigating all this I believe that my credit report is how they found out what bank to go to, and making it appear that I owed them a debt and they were the creditors. But by not informing me of the hearing and winning by default, messing with my credit report, I have stressed enough from all this just to have my motions denied. 
I also looked into the hearings they have going on in their home town, XXXX XXXX, there were literally XXXX of people being sued, are any of them receiving their supoenas? or will they win again by default.?
I have had multiple cards with this XXXX and have always paid my accounts on time. They have closed accounts that were in good standing with no balance like my XXXX XXXX account. They have lowered credit limits on 4 of my credit cards which impacted my credit score tremendously. They are ruining peoples credit and lives. By them closing accounts in good standing and lowering my credit limits after having the accounts 2+ years it has hurt my house buying process. This company needs to be stopped or a lawsuit needs to be filed against them. They do not give you notice of closures or limit decreases until 30+ days after they have done it. My credit has been damaged due to them and their unlawful practices. NOT ONE ACCOUNT WAS OR IS IN BAD STANDING!!
I use XXXX XXXX from XXXX as a local money transfer with my peers and my bank, Capital One. I recently noticed that i am unable to " Cash out '' money from XXXX to capital one yet until Monday, XX/XX/2018, this wasn't an issue and to my surprise, it just stopped working. 
Consequently, Capital one has charged me for non sufficient funds in my bank account since automatic bills can't be paid. 
Instead of addressing the issue, both XXXX and Capital One recommended that I should attach to another bank but I do not have another bank. 

Per Capital One, the bank no longer supports XXXX XXXX, and according to the Bank, its because XXXX XXXX is not security compliant with the Bank 's standards. In my opinion, XXXX as a third party provider would have received a notification from the Bank about the security updates that was about to occur. And according to various standards such as XXXX XXXX, XXXX XXXX, XXXX and many others, both XXXX XXXX and Capital One have the obligation to notify the consumer that the app will no longer be supported due to non compliance in security ( which is a big issue ). I know this because I work in IT Security. 

Neither XXXX or Capital One has notified me of any changes ; XXXX  XXXX failed the testing from Capital One and refuse to take responsibility of this situation and it is left to me to deal with unwarranted fees. Consequently, those payments are being rejected and I am being charged late fees from all my service providers. 

I am a victim here because theirr operations do not follow industry 's standards and best practices and I would like a resolution to this issue.
Around XX/XX/XXXX I mailed a request to Experian to remove the fraud alert, extended fraud alert, security freeze, and promotional blocking from my credit file. After not receiving a response I filed case XXXX with the CFPB. Experian responded that the freeze was removed ; and it appeared the fraud alert was removed at that time as well. 

Experian has reinserted the fraud alert, extended fraud alert, and promotional blocking to my file without my consent.
XXXX XXXX collection company is still reporting my account as open to all three credit bureaus when in fact it is CLOSED ( per their answer to previous complaint filed with cfpb ) and should be deleted from credit reports per Chapter XXXX bankruptcy. Despite numerous requests, the account status remains incorrectly reported as open on my credit reports with XXXX, Equifax, and XXXX.
I have never checked my credit report before this was the first time and I seen many things that do not belong to me such as medical bills and unpaid cable bills I 'm guessing thru direct tv which has never been a provider of mine and I just want to get all theses things cleared up
I have contacted Experian about 9 Inquiries that I have NO knowledge of. They always come back with the same MUMBO JUMBO, " it's suppose to stay there for 2 years. No, not when I didn't apply for it. I did NOT apply for credit with these companies and I DID NOT give any company PERMISSION to run my credit. The inquiries need to be deleted IMMEDIATELY!
I have had several phone calls rom bank of the west, concerning missed l loanloan payments.after several calls and going over the same reasons why I stoped paymentstoped payments.I agreed to voluntary reprosession of said vehicle. As Ionly had the vehicle in my position for aproxmatly 3 weeks since XX/XX/XXXX to date. Bank of the west said they were taking the vehicleto auction and selling. I have never ben advised of when where or howmuch it was sold for. I have received nothing in writing.My credit report said the account was closed and paid in full. 
Now since XX/XX/XXXX I have received XXXX phone calls from someone who says they oursays they our collection agency.Asking for my social security and address .I told them if they our from the Bank of The West they should have that infoinfo.I felt it was a scam and hungup. I have received no written noticesince being contacted in XX/XX/XXXX by Bank of the West for a latepayment and advising of voluntary Reprossion.
Since the closure of XXXX due to being a for profit school, My question is why do I have to pay a loan for a education that is no longer valid?
I HAD AN ACCOUNT WITH FLORIDA POWER AND LIGHT WHICH WAS CLOSED ON XXXX/XXXX/2013 AMD PAID IN FULL. I SOLD THE PROPERTY ON THIS DATE AND PAID THE FINAL BILL I WAS SENT. XXXX STATES I OWED XXXX DOLLARS DUE TO BUDGET BILLING HOWEVER I WAS NEVER NOTIFIED AS THE PROPERTY I WAS SOLD I NO LONGER LIVED IN. XXXX DID NOT EMAIL NOR ATTEMPT TO CALL THE PHONE ASSOCIATED WITH THE ACCOUNT AND SENT THE BILL TO COLLECTIONS. AS OF TODAY I PAID THE REMAINING AMOUNT ION FULL HOWEVER XXXX STATES THEY WILL NOT REMOVE THE COLLECTION FROM THE CREDIT BUREAUS. 

NOTE : I WAS NOTIFIED OF COLLECTIONS VIA CREDIT KARMA.
Equifax database was breached this week ( week of XXXX XXXX, 2017 with the media reporting of the breach onXX/XX/XXXX ). I am concerned about my credit as this breach indicates a higher probability of identity theft. I used the Equifax website https : //www.equifaxsecurity2017.com/potential-impact/ and inputted all the necessary information to be informed that " Based on the information provided, we believe that your personal information may have been impacted by this incident. '' I have declined to enroll in the " TrustedID Premier '' program being offered through Exquifax as I do not trust their program after this breach and, from my understanding, I will be relinquishing some legal rights by enrolling. I have not noticed any unusual activity on my credit reports, have enabled fraud alert through the 3 credit bureaus, and am now contacting CFPB to investigate this matter as I and 143 million other Americans are now in financial risk due to no fault of our own.
Could CFFB and Navient please provide a ruling or further explanation on the Auto Debit Repay Benefit for Student Loans? 
From the XXXX website : XXXX " Direct Debit ( ACH/EFT ) Discounts : Interest rate reductions of 0.25 %. Require that all payments must be paid on time ( usually defined as within 10 to 15 days of the due date ). Even if you sign up for automatic direct debit of the monthly loan payments from your bank account, you can still lose these benefits by having insufficient funds in your account. If you are late with a single monthly payment, you lose the benefit permanently. '' Could you please clarify " can lose these benefits '' as it is written? Or " will lose '' these benefits ''? 
My reading of the rule is that the Auto Debit Benefit is lost forever if a payment is late ( incurs late fees ), but I find nowhere the language that states specifically that an instance of insufficient funds from an ACH payment automatically disqualifies the Auto Debit Repayment Benefit, unless of course those insufficient funds are a reason that a payment ends up being late and thereby incurring late fees. 
I have never, ever, not once been late with a student loan payment, but one time I did have insufficient funds from an {$120.00} Auto Debit on Private Loan -XXXX on XXXX XXXX, 2014. However, I was never late with a payment. 
Once I realized the insufficient funds, I made payments towards Private Loan -XXXX both through my bank and within the Navient website, so that within the 15 days from the due date, I had made two ( 2 ) payments, XXXX XXXX, 2014 for {$120.00} and XXXX XXXX, 2014 for {$120.00}, which is actually twice the amount that was owed. I incurred no late fees, which is the definition of a late payment. 
Navient removed the 0.25 % Auto Replay Benefit from XXXX XXXX in XXXX 2014 ; however, I have never been late with a payment.
A medical bill was sold to a collections agency and they are charging over 45 % interest for one month on their first bill to me. 

My original bill was from an emergency room visit for my son who was in an ATV collision on XX/XX/XXXX. Payments were made monthly of what I could afford. The debt was sold to Credit Collections Bureau on XX/XX/XXXX. The bill I received from the Credit Collections Bureau stated that I had a balance principal of {$1200.00} and an interest charge of {$570.00} for the one month that they had the debt. My mother, spoke to the collections agency and offered to pay the bill of {$1200.00} and {$19.00} interest at 18 % of the principal for one month. They refused the offer.
My Equifax Credit File is currently split into XXXX different credit files. This has caused a number of major issues for me due to one of the files having hardly any account information on it at all. Thus showing I have a score below XXXX. I have requested on a number of occasions that my files be merged and I keep getting told they ca n't help me. I have frankly become so frustrated with Equifax and their Customer Service, that I have turned here to hopefully get some assistance in clearing this matter up and making my credit file with Equifax whole again.
My wife and I purchased our home in XXXX, XXXX. Because she had equity in her previous house and better credit, we decided to put the house in her name alone. My name was added in XXXX when we refinanced the house to a 15 year mortgage although her name alone remained on the deed. She died on XXXX/XXXX/XXXX from a long battle with XXXX. I not only lost my wife and best friend, I lost her income as well. Chase was kind enough to offer a loan modification program to help those who are struggling to make payments. Although I have always made the payments on time and continue to do so because of savings from life insurance, I am actually short about {$1500.00} a month. At my present rate, I will be out of savings in less than a year and will be forced to sell my house or maybe move and rent it out. I applied for a modification with Chase so that I can modify my loan from a 15 year to a 30 year mortgage. I was led to believe everything was in order and straightforward. The person I was dealing with is XXXX XXXX. I spoke with him on or about XX/XX/XXXX to ask how my application was coming along. He said he did n't know but assured an answer was imminent and that he would call me. Well, he never called so I called on Friday, XXXX XXXX an spoke with someone else who told me I was denied. This surprised me based on my longstanding and perfect payment history with Chase and my financial situation and have appealed their decision. The gentleman I spoke with was unable to explain the reason for the denial. What was particularly upsetting was I got a denial letter on Monday, XXXX XXXX DATED XXXX XXXX! This means XXXX lied to me! What was shocking and extraordinarily upsetting was they gave me XXXX options : 1. Short sell my house. This is ridiculous and insulting because Chase already verified the value of my house at {$340000.00}. I have that in writing. I owe about {$160000.00} so selling my house in XXXX is no problem. 
2. Foreclose on the house and give it back to Chase. 
My god, if this is n't predatory, I do n't know what is. 
No mention of selling the house ( other than a short sale. No mention of a refinance which is my other alternative since I only want to make the term 30 years instead of the current 15 year term. 
Can I sell the house? Yes, I can sell it. But why should I be forced to sell my house that my wife and I turned in to a beautiful home together. I 've lived there nearly 13 years. I ca n't imagine living anywhere else and my house is to special to me to consider moving right now. It 's not my fault my wife died. It 's not my fault I 'm struggling financially. Chase has a program to help customers who are struggling to make their house payments. I 'm one of those customers and am asking for their help. 
Another thing that was especially hurtful is they addressed the letter to both me and my wife despite me providing a death certificate and the proper legal paperwork to transfer ownership into my name. 
I 'm astonished at the incompetence and outright deceipt in how Chase has chosen to deal with situation. 
Your assistance in this matter is greatly appreciated. 
Thank you.
On XXXX XXXX, XXXX I entered into a real estate installment contract with The XXXX XXXX for the purchase of a mobile home. The amount financed was XXXX and the interest was@9.50 % totaling a finance charge of XXXX for a contract total of XXXX. At some point in XXXX XXXX sold This contract to Green Tree Servicing. I received notice of this via a monthly statement from GT. I continued payments never missing one payment and incurring a late charge. On XXXX/XXXX/XXXX I received a notice from GT That my loan was seriously delinquent and I phoned GT and spoke to a XXXX XXXX who reviewed my account and informed me that my loan was, in fact, paid in full. She further stated that there was an error in the interest calculations. I made a total of XXXX payments totaling XXXX against a contract total of XXXX resulting in an over payment of XXXX. I therefore cancelled my last payment of XXXX and expected this matter to be taken care of. In XXXX of XXXX I spoke to a manager named XXXX XXXX who informed me that the error was recognized and would be corrected and written off. I heard nothing more from them until I received a letter from them dated XXXX/XXXX/XXXX stating that I owed them XXXX. I contacted the number on the letter and was informed that my account had been turned over for collection. They would not listen or accept any information to the contrary and wanted their payment. I refused to pay a debt that I did not owe. I called for XXXX XXXX, XXXX XXXX and a lady named XXXX and was unable to get in touch with anyone. Next I started receiving a multitude of calls from various collection agencies and explained to each of them that I did not owe this " debt '' finally the calls stopped. Today I received a letter from GT That showed a new creditor XXXX. and that it was an attempt to collect a debt. This is the operable straw that broke the camels back. Enough is Enough.I do not owe these people any money! If I had any inkling or could be shown any documentation that I did I would have paid them a long long time ago.
For the last several years Capital one has been conducting soft pulls on my credit and sending me offers. Some of these include prequalified offers. On XX/XX/XXXX I responded to one of the offers and a hard pull was conducted on my credit dropping my score about 5 points. The card responded that I needed to provide proof of income which I complied with. The card application was ultimately declined and the company cited they still could not verify my income. I am a XXXX vet currently receiving a pension as well as education benefits. I am not currently employed because I am a full-time XXXX student. I will be attending law school in the fall. This means my income is a mixture of student loans, merit scholarships, GI bill housing allowance, and XXXX payments for my service-connected XXXX. My application was denied solely based on the type of income I have which I believe violates the equal credit opportunity act. After the denial letter arrived I received a pre-approved letter for a different type of capital one credit card. The notice stated to enter a code to accept my card. I believed the card was associated with the first application so I entered the number. The card pulled my credit again and I received an e-mail shortly thereafter to provide yet again my financial information. These two transactions have dropped my credit score 12 points and I still do not have a card. On XX/XX/2018 I called capital one an spoke with XXXX operator number XXXX. I asked XXXX to cancel both my applications and remove the credit pull on my account. I explained I believed the company violated the equal credit opportunity act because the sole denial reason was my income. I also explained that upon further research I saw Capital one paid a 3 million dollar fine for discriminatory lending practices and I did not want to do any business with the company. I asked that they never pull my credit again ( soft pulls ) and never send preapproval notices again as  they are just being used as scams to get people to apply.
Cavalry has been reporting a debt that I do not recognize and I have requested debt verification/validation multiple times. Cavalry has  not sent me anything but statements from  XXXX   XXXX . I have requested the original contract and I have requested the original contract that shows their right to contact me regarding this debt. They have failed to provide this information. In addition, they have failed to mark my credit rep ort ( s ) with an indication of my dispute. They continue to report this debt and have violated my right under the Fair Debt Collection Act to en sure this debt is mine. After I disputed this information, they continued collection efforts despite the statute of limitations being expired.
The credit card is through Chase Bank. I have a second card through chase bank that is now almost XXXX years old, however with the card in question chase continues to hold my payments. They say its because Im a new account which is not true. They refuse to take my current history with the other card into account, as a result they have held my last XXXX payments. I pay my bill in full every week, because I refuse to pay interest. However due to chase holding my payments not only do I not have my available credit line actually available where it should be, but these holds are now lasting 7-10 days. And let me make it clear the first card with chase bank I have did NOT have this issue, AND the checking account that I pay from has been in place and used for the last 2 years with chase. I can no longer tell what I do and dont owe to my card because their holds are are making it very vague. At some point I will miss something and be charged interest in this card, which Im feeling is the reason behind this.