WillisBack/dataset-financial-user-claim huggingface dataset:
( BestBuy ) Citi Bank Visa has a scam going on. The Best Buy store will offer you 12 months interest free financing if you make a purchase for {$1000.00} or over. On XX/XX/XXXX ( XX/XX/XXXX ) I made a purchase of {$1100.00} and change. I already had a 'revolving ' balance. In XX/XX/XXXX, I made a payment over the phone. I wanted {$400.00} to go towards my 'revolving ' balance, and {$100.00} to go towards my 'Interest Free ' balance but they did just the opposite. I first made a payment on XX/XX/XXXX, with XXXX. Then I spoke to XXXX  on the XXXX, and she was going to make the correction but she didn't. Finally, I spoke to XXXX  in the Executive office to fix it. The next payment of {$500.00} on XX/XX/XXXX ( the due date of my payments ) was also not allocated correctly, and I had to have that corrected.

Today, XX/XX/XXXX, I went to my bank, XXXX XXXX XXXX, and I wanted to have my ( Best Buy ) Citibank Visa 'Revolving ' balance of {$1400.00} transferred to my XXXX XXXX XXXX , or have my XXXX XXXX XXXX pay the {$1400.00} to ( Best Buy ) CitiBank Visa . I was told that when ( Best Buy ) CitiBank Visa receives the money, they can allocate it however they want to. If this happens, the ( Best Buy ) CitiBank Visa is misleading me, and misleading the public by offering interest free payments, when they are not actually interest free.

This is a scam for CitiBank to make more money. Basically, they are NOT offering Interest Free financing because they are allocating the money in such a way that they can earn more interest.

Today,XX/XX/XXXX, I spoke to XXXX  at XXXX XXXX, who told me, issues the credit cards. I was told that the transaction would take up to 14 business days, and that I would get a confirmation in 10 business days.

My payment due date is the XXXX of the month. I am never late. If the transaction is not completed before my payment due date, and I pay my usual {$500.00}, this will throw my payments off, and I will be charged another interest fee of {$42.00}.

XXXX, in the Executive office of Citibank, said he could not help me but neither can the usual customer service person at ( Best Buy ) CitiBank Visa. They can't get it right, or, they are told NOT to get it right. They are ripping people off.

I would like to pay off my charges in the way that I would like to but they refuse to let me do that. If this is not taken care of the way it is supposed to, I will default on my payments. They are screwing me. After all the payments are made, I will cut up this card as I do not like the way they do business.
I am a single mother of XXXX children currently living in my home in Pennsylvania. Me and my husband divorced 2 years ago. When my home was refinanced in 2005, unbeknownst to me I was not put on the loan document, only on every other piece of paper. Now that I am divorced and living in the home, and paying the mortgage, did I find this out. Ocwen will not assist me in anyway in getting the home out of my ex-husbands name, and into my name. I pay the mortgage, taxes, and maintain the property. I am on the deed and my ex is willing to sign everything over to me but nobody will help. I can not refinance because the house is about 70k underwater due to the economy. I do not qualify for HARP because its not owned by XXXX or XXXX. What are regular people supposed to do in these instances? I pay my taxes and bills on time and now I 'm stuck. I do not want to be forced to do a short sale or deed-in-lieu and Ocwen has got to be the worst company to deal with hands down. I have been through XXXX and back with these people over the last 5 years. They have redone my mortgage only to " forget '' to add the taxes/insurance into the payment and then ask me after a year for the 6K and try to forclose on me..I tried modifications with them only to get 2 years of run around and missing paperwork, again almost putting me in foreclosure. I can not take them anymore..how they stay in business is criminal. 

I need help, and I have no where to turn. I would appreciate someone guiding me in some direction for help of any sort at this point. 

Please..I 'm begging..help the rest of us homeowners who are underwater, scared and about to lose everything because of the big banks shenanigans. We bailed them out ... who is helping us?
I received a XXXX Cancellation of Debt form from Chase for tax year 2012. I paid income tax on their write off. However, they are still reporting my account as " charge-off '' and it is still effecting my credit score negatively.
Someone opened credit cards in my name. They are delinquent and I have canceled them but they dropped my credit substantially and the credit report does n't reference fraud.
Experian, after blocking me from accessing my credit report from " XXXX '' ( a prior complaint ), is now blocking me from accessing my report to file a dispute as well. Again, this issue is specific to Experian, I was able to submit the same dispute to XXXX and XXXX without issue -- only Experian has blocked my ability to do so. 

I have now signed into my Experian " Dispute Center '' account twice ( thus, I have already been registered and identified -- confirmation of identity should not be the issue ), but each time I am told that my file can not be loaded, specifically the site advises : " We're experiencing technical difficulties and can not access your report at this time. 
Please try again later. '' ( Screenshot images of my attempts attached to complaint ) There is no explicable reason why I am being blocked from submitting a dispute on multiple occasions.
I had a line of Credit with XXXX of XXXX, Ohio, XX/XX/XXXX, I was in the process of selling an old company, and was not getting alot of my mail, I was unaware there was a current outstanding amount owed to XXXX, on XXXX/XXXX/XXXX, XXXX XXXX XXXX ( XXXX ) filed suit against me with no notice, the address he used is not a valid address in the City of XXXX, it say 's some one signed for it but was not me and they could not make out the signature, per the court, I was not aware of the issue till I went to get a loan and a Judgement showed up on my XXXX credit files, so on XX/XX/XXXX, I sent a letter to XXXX and followed up with one of the Managers to resolve the matter, the manager understood the issues at hand and stated he would help resolve it, but he found out later that they had sold the account to the Law firm, and his hands was tied, he stated that they forwarded the letter to the Law firm, instead of trying to resolve the matter, XXXX XXXX XXXX, elected to file another lien to the bogus address, now because they where told to stop calling and harassing me, I thought that might be the reason the where not reaching out to resolve the matter, so I sent another letter with the offer to reach out to my counsel, we heard noting, less than 60 days ago, XXXX from there XXXX office ( XXXX ) XXXX at XXXX XXXX stating he was trying to collect this debt, when he told me who he was calling, I stated to him that I sent a stop order to the firm, he stated he did not care and that it was valid, I also told him that service was done to a bogus address, again he stated he did n't care, I told him that he was put his counsel 's law licences in to question he did n't care, I then reached out to XXXX, who want 's to do business with me again to see what they could do, they reconfirmed since they had sold it, they where out of the loop even thought they agreed that if they still had it and I was willing to pay the XXXX amount they would just remove it and clear the item, this firm has hundreds of complaints against them with mutiple states and agencies acrossed the country.
As you can see i have complained about this company 8 times this will be the ninth. Let 's go back to complaints 1 through 7. As you can see they had verified proof that I lived at XXXX XXXX XXXX XXXX XXXX. Guess what the street the address does n't even exist. It was till I did my own research on google maps that I found the street or the address did not exist. Again now after complaints 7 and 8 they are saying I lived at XXXX XXXX XXXX XXXX as verified proof again this is completely FALSE and misleading information!!! Again let me STRESS I want to be crystal clear. lexis nexis stated on 5 different occasions I lived at an address that does n't even exist!!!! Now they are claiming again as verified proof I lived at XXXX XXXX XXXX XXXX. Let me tell you for the 9th time this is FALSE AND MISLEADING information. Again I want to point ot 5 times they said i lived at an address that does not exist. So again I did some homework and guess what the home at the time belonged to a XXXX XXXX and XXXX XXXX.. Not XXXX XXXX . please have this corrected ASAP. They are providing FALSE AND MISLEADING INFORMATION. They did not investigate this just like they did not investigate the 1st 6 complaints
I recently had contacted the FDIC and they had directed me to the XXXX. Back months ago I had noticed that there was money missing from my bank account. At least {$8000.00} dollars. I looked through all of the deposits and withdraws listed on my bank 's web site. I could not find any indications of money being withdrawn, transferred or otherwise. I called them a few times and requested printed out copies of all transactions. I looked through everything and could not find any amounts that would help pinpoint the missing money. I had spoken to several different people at the bank I deal with and they could not provide me with any answers. I had gotten to the point of a bit of frustration and had not called them in a few months. So basically I was getting nowhere with speaking to them on the phone. What it has seemed is that they can not offer help or assist me with remedying this ongoing issue.
I received the loan on XX/XX/XXXX from the loan officer XXXX XXXX, deposited in XXXX   sometime early in the morning. I gave him my social fulp name, bank routing and account and my log bin bank info. The amount was {$990.00}. A guy with an XXXX voice named XXXX kept ordering mentor buy {$50.00} and {$100.00} gift cards, scracthed Tuesday XXXX and take pics of other and he'll then send me the money. I had a feeling it was a scam and illegal so I stopped doing the procedure 's. He then got angry and impatient. Texted me another number that was his manager, but when the manager picked up the phone, sounded like the same guy. He threatened my social benefits along with return deposit that left my bank in negative balance on XX/XX/XXXX.
My XX/XX/XXXX XXXX XXXX was repoed in late XX/XX/XXXX. I had heard nothing from the ender nor a collection agency until a few months ago, My uncle whom does not live with me received calls to his personal cell phone fro a collection agency about MY personal matter with this.I received nothing from the lender about when my vehicle was sold, if it sold, how much, how much a credit or I owed. contacted a attorney and he advised me by KY law the lender MUST submit within 10 days a statement of what the vehicle sold for etc on my account. I have received nothing, I told the debt collection agency I had received nothing he said he would request documents be mailed and that was 3 months ago and I have received nothing. I want this matter closed and documents have been sent to Santander advising court would get involved if it is not.
I am filing this complaint becasue Equifax has ignored my request to provide me with the documents that their company has on file that was used to verify the accounts I disputed being that they have gone past 30 day mark and ca n't verify these accounts, under Section 611 ( 5 ) ( A ) of the FCRA- they are requiredto promptly delete all information which can not be verified '' that I have disputed. Please resolve this manner as soon as you can. Thank you
Dear Cir/Madam, Capitalone bank restricted my credit card use for fraud. I did nothing more than chaging the billing address. They have restricted my card for over half a year and with multiple phone calls never resolved my issue. They are very incompetent. Please investigate.
It has been brought to my attention that DCI has input a collection account in the amount of {$1500.00} representing XXXX XXXX. I have never done business with DCI nor XXXX XXXX. I am a victim of identity theft and theses accounts are a result of identity theft. I have no obligation and never have had any obligation to pay XXXX or DCI. There is no contract bearing my signature nor is there any contract at all that I have signed to receive services from DCI Or XXXX. I am livid that DCI inserted this fraud alleged account onto my credit file. I have never received anything from DCI stating that I owed them anything and I was not given the chance to dispute this account before being inserted. How can I owe something to you and Ive never dealt with you.
I graduated college in XX/XX/2009 with roughly {$130000.00} dollars in student load debt -- some are private and some are federal loans. Since 2009, I have been paying over {$900.00} a month towards my loans, never been late or defaulted. I am actually on the automatic withdrawal plan where the amounts are direct deposited from my bank account. If you figure this up, I've paid over {$90000.00} towards my loans but yet when I look at my principles today, I owe more than I did when I graduated! 

I consolidated my loans back when I graduated and it appears each month, so little is going to each loan that I'm not even putting a dent in the overall principle of any of my loans. I've tried to discuss this with the lenders ( XXXX AND NAVIENT ) but they offer no help. It appears to me they have my loan amounts set up in a way that is most favorable to them to where I WILL NEVER get my loans paid off. 

There is a reason why our generation is struggling financially and this is a great example. THIS SHOULD BE AGAINST the law as both companies XXXX and Navient, are gaining big time off the way my loans are structured. I have not been late on a single payment, have paid over {$90000.00} dollars in repayment, but still my principle exceeds my beginning balance. I have a wife and a young son, and I'm just thankful I have a job that enables me the opportunity to pay this debt, on that is without a doubt set up in a way that benefits the lenders. Any help to restructure my loans in a way that is more beneficial to my overall well being and financial situation would be much appreciated.
In XXXX, OCWEN Loan Servicing , LLC, assumed servicing of my house note from XXXX MORTGAGE. Once the note was transferred, I was notified that there was an overage in my escrow account and received an escrow analysis showing the overage of {$1100.00}. OCWEN informed me that I could not keep the money in the escrow account, so I chose to have the funds dispersed to me. In XXXX, OCWEN dispersed {$1800.00} from my escrow account to my insurance company for hazard insurance on schedule, leaving a negative balance of $ XXXX. The negative balance grew until I was notified of the payment increase. 

In XXXX, my mortgage statement stated that my payment would increase from {$180.00} to {$350.00}, with no explanation. When I contacted OCWEN, it was discovered that there was no escrow analysis on file to justify the payment increase. The Customer Service Representative I connected with was unable to explain any reason for the increase. With no acceptable explanation, I was transferred to an Escalation Manager. It was at this time that I requested an escrow analysis to determine the reason for the increase in my payment. Upon receiving the analysis, I then was informed that my payment would increase an additional {$91.00} to cover a projected shortage of {$3200.00} in equal payment spread out over 36 months. 

While trying to discuss this issue with XXXX different escalation managers, I became increasingly frustrated as I was continually given different answers to my questions as to how the insurance could have been overlooked. The second Escalation Manager, which I spoke with, tried to explain to me that OCWEN was doing me a favor by spreading out the shortage that was an oversight on their part. I was never given any option on how to rectify the situation. Each person I spoke with, insisted that an escrow analysis was only required once a year. Which, at this point, was one year from the time the note was transferred. 

At that point, I was able to speak to a Consumer Ombudsman. It was n't until my second call to an Ombudsman, did I receive any credible information. The first Ombudsman that I spoke with, issued a letter to explain everything that the second Ombudsman had already explained to me, but she was unable to.
I have a chase freedom credit card with the credit line {$12000.00}. I purchased {$6000.00} gift card at the shopping mall on behalf of my company. My company has been reimbursed me month by month, and I have been paying it more than the minimum payment requirement every month. But on XXXX XXXX of this year, I found out my account is closed. With my current salary, I think I can totally pay it off.
I've been trying to dispute my personal information with Experian. The only option is online dispute. However, after creating an online account I'm unable to start the dispute as I keep getting the following message : " We're experiencing technical difficulties and can not access your report at this time. '' Calling the toll-free # on the screen provides no option to start the dispute. 
This has been happening for a week and there seems to be no other alternative to start the dispute. 

Please help!
I have funds automatically withdrawn from another bank account to cover a monthly payment I have with the bank I am submitting the complaint against. Somehow my account became {$50.00} in arrears so I transferred funds from another bank to cover this debit. The long and short of this is that the bank charged me {$65.00} in over draft fees because of this {$50.00} debit that apparently existed for 6 days. I feel this is not only excessive but punitive and violates banking law.
I am an XXXX XXXX XXXX XXXX currently serving overseas. I recently received a copy of my credit report. The credit report showed the CRAs XXXX, XXXX  and Experian are reporting inaccurate information on my credit profile, even after I have sent them thorough proof, that they are reporting inaccurate info. They have not investigated the accounts properly. All three bureaus are in violation of FCRA Section 623 XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX for XXXX XXXX XXXX XXXX Case XXXX XXXX XXXX XX/XX/XXXX, Filed ( XXXX No. XXXX ). 

I have sent a number of documents proving the following facts. 
I AM an XXXX XXXX XXXX CURRENTLY serving overseas Department of Defense Loan for XXXX has been paid off having a XXXX BALANCE since XX/XX/XXXX but they continue to report it as an unpaid collection XXXX XXXX XXXX is a {$900.00} debt that was created fraudulently. XXXX XXXX claims to have sold the debt, yet the company that the account was sold to REMOVED the account from my credit profile.
My husband and I purchased a property in FL, using a XXXX XXXX, which was turned over to Seterus , Inc. to service the loan. They have wrongly charged us an {$85.00} fee for an appraisal for a loan modification, which we have never requested. I only contacted them because we had paid the homeowner 's insurance and they had also paid it through escrow. We 've never, ever been late on our payments. This has been going on since XX/XX/XXXX and the fee has n't been removed, even after several phone calls and fax correspondence! We are worried it 's going to harm our credit if we do n't pay it and wonder how many other customers have gotten this same run around.
Under the new law effective XXXX XXXX, 2017 public records data must include Ssn or dob in order for it to appear in your credit file the credit bureau has not updated the information and per the new law bankruptcy listed does not include this information and should be deleted from my credit report
XXXX XXXX/ XXXX hard inquire with Equifax XX/XX/XXXX, do not have any knowledge of this or previous hard inquires on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX 0r XX/XX/XXXX. Note : I checked other such complaints with XXXX XXXX  and it seems to be an on going issue, but only to the people affected.
During a financial emergency I sought a fast pay day loan online and received XXXX through a XXXX recommended partner called Speedy Cash. Tried to make on time payments and pay the loan off multiple times by online payment and contacting them by phone. The website and the employees on the phone would inform me, every single time, that my card was declining. I called my bank they said there was enough money in my account, everything looked good on their end and that the card should not be declining. I continuously acquired the enormous interest fees even though I was actively trying to make payments. My balance kept rising, and they took payments out of my account at random times but they would only take the minimum amount so I would keep acquiring large interest fees. It was a long struggle to pay them off and to get them to stop taking payments whenever they wanted. I finally gave up and opened a new bank account. This loan will now likely reflect a negative credit record. It seemed very odd to me and I have determined that it might be a scam.
I was never sent a bill, nor was I ever contacted. I contacted the credit department and spoke with XXXX a supervisor at XXXX. I explained my issues, and explained that I never received the bill nor anything for the account. I requested to have the late payment removed from my credit as I feel that it is unfair, that the creditor failed to send a loan statement or any documentation to how or where I could send payment. 

I further requested that if I paid in full, or settled that the creditor remove the account from all reporting agencies, and never showed the account. I spent 2 hours and 31 minutes on the phone with 1 hour and 16 minutes being on hold. 

I am currently under contract on my home, and already approved for my new home. This account mysteriously just happened to start reporting. 

I contacted the store after taking the original contract out on XXXX/XXXX/2015 and explained that I only wanted the Desk and bookcase which I had to go pick up, and wanted to have the delivery department come back and get the other items. ( these items are still boxed up ready to go ). However, this was XX/XX/XXXX, and this is XX/XX/XXXX. I can understand and respect the notion of consumer responsibility however, the fact that the creditor and the store are not willing to work with the consumer to right the wrong, and the only thing I am hearing from each representative and from now XXXX, the " director '' of collections is that its not there job to help the customer its there job collect the money back. This is a complete and uder slap in the fact of unethical behavior. It is not in any way reasonable to say its not my job. I asked for help, and did not get any.
Select Port Folio my mortgage servicer recently reported XX/XX/2018 my mortgage being 30-60 days delinquent. There is a {$550.00} advance that was disbursed to pay association dues that were delinquent prior to my mortgage assumption.

They reported the advance being delinquent and I've been set up on a monthly pay plan to reimburse Select Port Folio for the advance. This incorrect reporting for the advance is reflecting the mortgage being delinquent has affected my credit rating.