WillisBack/dataset-financial-user-claim huggingface dataset:
I opened 2 store credit cards that were issued to me by XXXX XXXX. One was opened on XX/XX/XXXX and the other was opened on XX/XX/XXXX. My credit limit was lowered 2 times. I started with a credit limit of {$800.00}. It went down to {$670.00} in XX/XX/XXXX and again to {$510.00} in XX/XX/XXXX. I telephoned the bank to inquire why they were lowering my limit. They told me that every few months they check my credit report. According to them I had serious delinquencies on my report that was reported by XXXX. I pulled my credit report from XXXX. It shows that I made two 30 day late payments in XXXX & XXXX of XXXX. XXXX XXXX then closed my account on XXXX of XXXX again for serious delinquencies that were being reported by XXXX. I telephoned the collections office again to inquire why they closed my account. The other store card that they issued to me was also being lowered and then canceled on XX/XX/XXXX. I was 30 days late on 1 payment on XX/XX/XXXX. When I asked why they issued me the cards in the first place, they could not answer that question. My credit score has been going up every month so I could not understand why they would cancel me. Also, the cards were issued to me AFTER I filed chapter XXXX bankruptcy which occurred in XX/XX/XXXX.
I purchased a home under the impression that an FHA Loan has certain criteria in regards to the condition of the home before they may lend money out on it. I was told that it would be the seller 's responsibility to bring the house " up to code '' before the mortgage company could release funding to me. I do not fully understand, personally, what all the codes are. I have the statement from the appraiser and the mortgage company saying that everything thing was fine, no repairs were needed, and that it was approved for the loan to go through. There is a great deal wrong with the house. It does n't seem to be up to code on anything. It was appraised too high, and no repairs were made. Someone had to commit some level of fraud for this deal to even go through. On the paperwork it is stated that the house is sold " as is '', but this is not a standard conventional loan- it is an FHA loan. It is my belief that no one inspected or appraised the house- I do n't think anyone even looked at it. They just signed papers and pushed the deal through. I am the victim of fraud. I am left dealing with termites, improper unsafe electrical hook ups, too low of a crawl space, plumbing, outdated and improperly installed septic, warped flooring, etc. What does " up to code '' mean exactly, and since this is an FHA loan, who is responsible for putting this loan through without so much as viewing or acknowledging the needed repairs? I signed to pay over XXXX dollars for a falling down house that probably is n't worth half that much. It is out in the country, XXXX sq. feet, it has an easement for a driveway, has a septic too old, too small, and literally XXXX feet from the house. The electric wires hang from a window near the kitchen and almost touches the ground, and the electric box just looks plain weird. A neighbor had some work done on his house and the electrician happened to notice my set up. He made the statement that if I ever had to have my power turned off, they would not turn it back on until I brought all the the wiring " up to code ''. You see, I am the consumer who trusted the professionals that said- everything was fine. My inspector was worthless- paid him XXXX, and he failed to discover the hoards of termites under the house. There is more, but first I need to know if anything can be done about this? What steps do I take to start the process? I have spent all my money on repairs- ie XXXX dollars to the termite guy, etc. I do n't have money, but I need help. How can anyone do this to someone? I have not missed a mortgage payment either! I do n't know if there is a staue of limitations or not, but XXXX XXXX, 2015 was our closing date. I am only just now contacting you because I did n't know until just a few days ago that there might be some help for a situation like mine. Still making payments- but I am definitely making payments to crooks. I have not contacted the mortgage company because they are the ones who lied, cheated me, and apparently committed fraud to begin with. How can I be expected to trust them? Please respond asap. I appreciate any help you can offer!
Equifax is report incorrect information on my credit report. The payment history for XXXX XXXX XXXX account is in correct. I am requesting that you deleted all XXXX XXXX   XXXX account.
When choosing a credit card, security is a major priority. Having a card you know will respect your service as a customer is one of the most important things to look for in any credit card company. 


Citi Diamond Perfefed XXXX XXXX unfortunately can care less about their customers. I will never recommend this card to anyone. We were scammed out of {$4000.00} by a fake marketing company that did not provide any services for us. The company fought back by sending in a proof of payment ( obviously we paid them, thats the problem! ) and Citi bank took their word for it over their own customer and gave them back 4K!!!! When we called the representative apologized and told us to send in a proof of cancelation letter. 

We reached out to the company many times begging for this letter and they refused to send it to us. When we finally got a hold of the letter, we sent it in immediately. By the time we submitted it the due date for the letter was past due according to them, but the representative said there would be nothing to worry about since we were in constant communication with Citi.

Its been almost two months and we still do not have our money back. They actually gave the money back to the scam company and when I called to speak to a supervisor today they said the time is up for this dispute. Ridiculous!! I will never trust CITI OR XXXX ever again!!! We are loyal customers and they allowed a fake marketing company to just steal our money.
I received a debt collection notice from XXXX, a subsidiary of XXXX from its attorney, Cooling & Winter. I requested the following : Explain and show me how you calculated the entire amount of what you say I owe ; Provide me with copies of any and all account level documents that show I agreed to pay what you say I owe to include original signatures. Provide a verification or copy of any judgment if applicable ; Identify the original creditor ; If you purchased this alleged account, identify the SELLER you purchased it from and ALL PREVIOUS OWNERS.
Provide me with ANY documentation which establishes your legal standing to collect anything from me.
I was not provided with what was purchased, how the balance was calculated, what interest rate was used, etc. in violation of the Consent Decree that was entered into by XXXX and the Consumer Financial Protection Bureau. I do n't know how these companies continue to conduct business by violating consumer protection laws.
In XXXX XXXX, 2016 I opened a Citibank CitiGold checking account with a bonus offer. The bonus offered XXXX Frequent flier XXXX XXXX miles in exchange for opening a CitiGold account and scheduling two bill payments from the newly opened account. These miles are worth at least { {$500.00} } in travel. 
After enrolling online with the promotion code, I telephoned Citi in XXXX 2016 and received verbal confirmation that the offer was attached to my account. I quickly completed the requirements. 
On approximately XXXX XXXX, 2016 I contacted Citi and spoke to a representative who assured me that I had met all the requirements and the promotional code was attached to my account. He stated I should see the miles post to my account by XXXX XXXX, 2016. 

I just contacted citibank today on XXXX XXXX, 2016 to see whether the requirement completion was done and when I would be expecting to see my miles. They sent me back a response saying that the offer was never tied to my account. 

I immediately appealed this citing confirmation from Citi that : The promotional offer is attached to my account and ; I qualified for the promotion and ; I met all requirements to receive my bonus. 

To date there has been no reply. 

Given that Citi representatives confirmed the promotional bonus and its terms with the opening of the account in the ensuing months, Citi must honor the promotion which induced me to open the account. They have defrauded me of at least { {$500.00} } worth of frequent flier miles
I recently sent letters to all three credit reporting agencies Experian, XXXX and XXXX regards to XXXX XXXX XXXX XXXX. It saying that I opened a account in XX/XX/XXXX. I never opened up this account. They are saying I have several missed payments. They are saying that the s account is going to. Affect me to XX/XX/XXXX.
I have sent several paper work and letters to Experian stating the information they have on file is fraud and I have disputed with XXXX and XXXX  and which those 2 companies removed that information from my credit report now its Experian who has stated its been verified and I have ask for verification about this account and they have refuse to provide me information no letter no response only its been verified to of my knowledge I have a right to request documentation and as usually they refuse to give my that.
Denial of F HA Jumbo Loan  and non-return of home deposit.     We have been proactive in pursuit of a refund since  XXXX / XXXX / 17 . FHA  Jumbo Loan Denied w  ith Hovnanian Homes due to loss of employmen t on  XXXX / XXXX / 2017 . Provided letter of separation from  XXXX   XXXX  to  Hovnanian Home M ortgage Department. A letter of denial of mortgage was issued  XXXX / XXXX / 17 . Called and spoke to  XXXX   XXXX   XXXX  estate agent/Broke r for Hovnanian Homes o n  XXXX / XXXX / 17  regarding job loss and refund.There was no follow- up via email or call to when the home deposit ( time- line ) will be mailed to us by  XXXX   XXXX   XXXX   XXXX  further escalated our complaint to  XXXX   XXXX   XXXX  several times via email. The response and result from  XXXX   XXXX   XXXX  was no response to time-line when the refund will be issued. The deposit was {$6000.00} toward a new construction town-home in  XXXX , New Jersey provided the approval of  FHA Jumbo  loan.  XXXX   XXXX  applicant and  XXXX   XXXX   co-applicant. Please investigate why there is a lack transparency with the refund and why there is a delay with the status of our refund.
On XXXX/XXXX/XXXX I owed exactly {$1800.00} On XXXX/XXXX/XXXX the transaction has still not gone through and now I owe : {$1800.00} This happens every time I try to pay off a loan. We are setup to fail.
I was contacted by a gentleman named officer XXXX who identified himself as an agent with CFPB He gave me this number XXXX and used your XXXX XXXX address. He informed me that there was a check for me in the amount of {$970000.00} from Bank of America and I was to call the following company to claim my winnings XXXX of XXXX XXXX XXXX XXXX XXXX XXXX, Fla XXXX at this number XXXX I spoke with a man named XXXX XXXX there and he gave me a number for Bank of America to call They were some kind of insurance bond company He gave me their number and instructed me to a certain prompt He informed me not to listen to the entire recording since it was very long and in several languages. I was to call BOA at XXXX and press 3 From there I was to entire the account number XXXX with a pin of XXXX When I did that the recording said there was {$970000.00} in " my '' account. I hung up and called back and tried a different prompt and boith times was cut off I did not use the press 3 again. I then turned around and called Agent XXXX back at the number above and was informed he was not there and would call me back I gave him my name but no number Of course there was no phone call However when I called their recording and information is identical to your offices which I called after trying to reach XXXX XXXX. I did speak with a very nice woman who did inform me that this was obviously a scam and send me the link to report it I am also following up with the FTC
Card has been on a " security hold '' for no apparent reason and without notice to myself since XX/XX/18. Customer service will not, or can not take any action including payment, closure or resolution until I speak with their security department. I have made 3 attempts to contact the security department via phone and was placed on hold without answer for a total of 5 hours over the past week ( last call was XX/XX/18 ). They have refused to close the account, and I have no means of contacting them other than the phone, which they do not answer. HSBC has had a high volume of similar complaints on various consumer sites.
Called Capital One on today, XX/XX/19 was constantly transferred from department to department for a total of 1 hour  and was not given any resolution.
I have been disputing inaccurate information that has been placed on my credit report for since early XX/XX/2018. I applied for a refinance of my mortgage loan and was adviced That I have 100 plus inquiries from each credit bureau. I pulled each credit report and noticed about 80 plus were not authorized. I sent all three credit bureaus letters. I received from all three breaks. Transunion responded XX/XX/2018, their response was a letter was received and they didnt think it was me. They will not continue on with investigation. I sent and updated all information on XX/XX/2018. XX/XX/2018 XXXX received dispute letters in regards to inquiries. Their response on XX/XX/2018 from the inquiries were that the inquiries were authorized and accurate and they are not removing them. I sent XXXX two dispute letters, one for my inquiries and one for several inquiries on my credit report. XXXX has refused to take any action on my credit file. They have just continued sending me copies of my credit report and hasnt followed up with me. I am becoming frustrated because it seems that my credit is being pulled from auto lenders and several credit card companies as from the past every 6 months and they are going through the institutions that I bank with. I just want to get this matter resolved.
Pioneer Credit Recovery has contacted several of my co-workers, including my supervisor asking questions about me, and they have contacted these people more than one time on their cell phones. I contacted XXXX XXXX at Pioneer and demanded that they stop harassing these people, but they continue to do so at the peril of me losing my job because of it.
Rushmore Loan Management is trying to collect on a debt that does n't exist. Rushmore has illegally put my mortgage loan in default since receiving my loan in XXXX XXXX. I 'm providing my final and last mortgage statement prior to the transfer. Rushmore has the principle balance wrong. I also had unapplied funds which they have n't applied to the principle on my loan. In fact, the funds have disappeared. 

I want Rushmore to correct the principle balance and take my loan out of default. There have been significant violations of the Fair Credit Reporting Act. They should be fined for not having the correct principle balance and trying to collect on a debt that does n't exist. Also, the unapplied funds need to be applied toward the principle on the loan. 

I 'm attaching XXXX XXXX final mortgage statement prior to transfer. The XXXX XXXX XXXX mortgage statements shows the correct principle balance and it also shows it was current at time of transfer. You 'll notice, there are n't any late fees or any unpaid balances. 
I 'm also attaching Rushmore 's payment history which was provided to me in XXXX XXXX. This is Rushmore 's own data records. I marked all the payments that Rushmore received. There are NO missing payments. In fact, it shows they have the wrong principle balance from the start. It also shows they have assessed 2 false late charges. It also shows that they never applied my unapplied funds from XXXX XXXXXXXX XXXX. The only payments that Rushmore 's payment history does n't show are the XXXX and XXXX payments. The proof of payments are included. 

Please also see the most recent Rushmore mortgage statement for XXXX XXXX. The XXXX payment is the only payment due but they are reporting on their statement that they have n't received the XXXX XXXX payment but, they have received it. 

I 've attached the XXXX and XXXX XXXX payments and the signed receipt of when Rushmore received my payments. Once again, they lied saying I was late with payments when they signed for my payments prior to the XXXX of the month. 

I 've also attached the XXXX tax mortgage statement form. This is also Rushmore 's document. Please note, they had my loan in default from the onset of receiving my loan because they have noted " property preservation " fees since XXXX XXXX. Property preservation fees are only applied when a loan is in default and in foreclosure. 

Regards, XXXX XXXX
From the Office of XXXX XXXX XXXX . 
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX. XXXX XXXX, XXXX, My name is XXXX XXXX I am the Owner of XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX that was, is and will always be my property. I do not have any mortgage or any financial obligation on this property and my name is on the Deed and not in any Mortgage Note. I am 100000 % sure I will win back my property and file criminal charges against your abusive and deceiving Law Firm. You organized the fraud inside my6 property and help criminal stole my private property and once I win my legal case if you do not pay the {$260000.00} you will face the consequences. Attached you will get the official complains against your Law Firm as well as the lawyer involved and there are 87 official complains against your criminal activity inside my property for which I do not have any mortgage. I am a XXXX with 29 years XXXX experience and I was involved in the procedure of each mortgage documents so there is no need to enter in any polemics. With your limited banking knowledge. Since I am not an expert like your Law Firm in defrauding families I file official complaints with Dept. of Justice, PA Attorney General, PA Governor as well as the ethic committee and many other Departments. I will never stop until your criminal activity will be expose. FBI will be involved too as well as the TV and all internal and International press as well as INTERNET.. 
XXXX XXXX is my wife and she was a victim of fraud landing so this mortgage is a fraud, the foreclosure is a fraud since was done in a top secret close door and I am sure that the Superior Court will reverse the fraudulent Sheriff Sale soon. 
XXXX XXXX XXXX : XXXX XXXX XXXX XXXX was informed weekly and once I get back my property I will file criminal charges against XXXX XXXX, HIS FAMILY and all the people involved. XXXX XXXX got involved in a fraud mortgage originated by XXXX a bank that once we made this public this company went bankrupt. I rejected this mortgage and even today the money is in an account Now XXXX XXXX is directly involved in defrauded my property and they will pay soon {$260000.00} for stolen private property damage, vandalism, theft organized from XXXX until XX/XX/2016 theft done without having any legal rights or permission to enter inside my property. 
I have Police report number ant the XXXX XXXX report number. I informed the Local Sheriff and the President Judge of the Court of XXXX XXXX. I am very confident that the Superior Court will award back my property and I close your Law Firm. 
Sincerely yours XXXX XXXX
My
name is XXXX XXXX XXXX. I have a twin brother by the name of XXXX XXXX whose information is appearing on my report. I have contacted the credit bureaus : XXXX, XXXX, and Equifax to resolve the matter. Equifax submitted the dispute but responded that all the accounts belonged to me which is not true. Equifax has refused to use documents from the creditors to support my dispute. Equifax has also blocked my file permanently so my employer has been unable to pull my credit to make me eligible for my securities license. Since I ca n't get my securities license, I can no longer be an Agent with XXXX. I 'm also unable to close on my home. I did not renew my lease so XX/XX/XXXX, I 'll not only be jobless but homeless.
My mother died after giving birth to my brother and I. Luckily she named us similarly because we were separated and adopted by different families. She was a drug user so the cause of death has n't been fully explained. We have no idea who she is.
My brother and I not only have different names but different social security numbers as well. I would greatly appreciate if you all would request that Equifax remove the files from my credit report that were not only deemed fraud back in XX/XX/XXXXbut also remove the items that are attached to my brothers SSN.
I also believe that they purposely and maliciously disputed information in my brother 's name so that all accounts could and would be verified. The reason why I feel this way is because all of my brother 's creditors are sending him letters to MY address in regards to a dispute. My brother did n't dispute the information so why would the letters say XXXX XXXX instead XXXX XXXX XXXX if I 'm the one who requested the dispute via Equifax? Refer to the document attached labeled XXXX.
I contacted this company on XX/XX/2018 to find out how to pay my loan off early. They responded that I had scheduled a payoff for XX/XX/2018 for {$330.00}. I never scheduled that. I asked about paying if off sooner, but they said it takes 2 business days to process it and never got answers to my questions. 

On XX/XX/2018 I sent them a ACH revocation letter. I never scheduled that payoff and could not afford it coming out of my bank. I sent it 2 business days before my payment. Right in the window of time they said it takes to process account changes. They didn't acknowledge it until XX/XX/XXXX, when they told me that they had received it, but just didn't process it. They acknowledged the letter and said no further debits would be made on my account. 

On XX/XX/2018 they still debited {$100.00} from my bank after the letter. Instead of fixing their wrong all I have gotten from them is intimidation. I have been reminded of my " legal '' obligations to pay them. They refer to an agreement that I can not go back to read again because they never gave me a copy of what I signed and do not provide any account information online. I can not look up my balance, payment schedule, or any paperwork.
I opened a bank account with Citibank for a {$400.00} promotion after maintaining a deposit of {$15000.00} for XXXX 30 days ( promotion : XXXX ( XXXX ). The account was opened on XXXX, and I was informed by a customer service representative that the {$15000.00} deposit must be made by XXXX. I transferred {$15000.00} into the account on XXXX, after which I contacted Citibank to ensure that the deposit qualified for the promotion and received confirmation that it did. On XXXX, I called Citibank to check on the progress of the promotion. The representative informed me that my account qualified for the promotion and that it would be applied by the end of XXXX. On XXXX, I contacted Citibank again because the {$400.00} promotion was not applied. The representative said that I qualified for the promotion and met all the requirements, and she therefore opened an investigation. On XXXX I received a letter by mail from Citibank informing me that I did not qualify for the promotion. This is contrary to all other contact with Citibank representatives, and my money has been sitting in Citibank accounts waiting for a promotion under false pretenses.