WillisBack/dataset-financial-user-claim huggingface dataset:
No choice accurately describes my issue with Equifax. I received notice from XXXX ( through an initial fraud alert ) that my address had changed at Equifax. I tried to call them to get it changed back. A ) they are darned near impossible to get a hold of and B ) when you do actually get a human being, they quickly disconnect/hang up you. Also, if you want to initiate a fraud alert through their website, they charge you a fee which they are n't supposed to do. I was able to set up one through their automated telephone system but when it was supposed to transfer me to a live human being, it hung up on me instead. So basically, there is no way to contact Equifax to fix my credit reporting. Also, while you are on hold for 30+ minutes, EVERY 10 SECONDS they tell you to go to the website instead.
I have never applied for credit with XXXX XXXX / XXXX. 
I have advised the company that several cards were applied for around this time so my information was compromised. But they haev refused to fix the matter stating that no credit was issued. The inquire was a hard nit to my credit and is affecting my credit because of it. They have become non responsive.
Listen this form is leading toward NSM favor non regulated mortgage lender I sign my blue ink mortgage with XXXX XXXX XXXX XXXX XXXX XXXX  bought my mortgage on XX/XX/XXXX I am asking you to show me as part of trial evidence my CUSIP # and the PSA # I do have a CSA Court of Special Appeals case active # XXXX I did not give XXXX or XXXX permission to securitize and pool my home loan My loan was paid off in full and I demand lien release and reinstate me as owner on title The lower court orders summary judgment denied me my common law trial by jury rights and due process of law Local county Sheriff XXXX XXXX XXXX - did not have 4 point seizure warrant and used badge and gun intimidation to force me out of my home on XX/XX/XXXX I am stepping back on property this month I have been told by many agencies you are the end of the road and you can get the evidence I have been seeking and you will respond. 
I live in MD so DC just down the road so i wish to speak with you in person Lender Name CMC Central Mortgage Company XXXX XXXX XXXX XXXX   Loan/Account/Case/Other # XXXX Type of Loan - residential primary home mortgage I know what I am asking for and what I am looking for so any delay obstruction tampering will be on record Yes I have filed complaints with FINRA SEC FHFA OIG MD OAG CID - ETHICS - MD RE will be filling next week MD AGC attorney grievance commission
In XX/XX/XXXX Loancare took over my mortgage. They've raised my mortgage payment in XX/XX/XXXX without notice to where I couldn't pay it because of a county assessor 's mistake. When the mistake was fixed Loancare received a refund on property taxes paid but did not reduce my monthly payments. Then I found out that I am due a refund from my escrow account. Since XX/XX/XXXX I have been trying to get that refund sent to me and I keep getting the run around. I've complies with every request they've asked. And also had my bankruptcy lawyer send them letters stating the refund goes to me -not the bankruptcy court. I've been on the phone with Loancare almost every day since XX/XX/XXXX trying to get my money. I'm so tired of fighting with them to get the money that is owed to me. I'll bet if I didn't make my mortgage payment on time they'd be jumping all over me in a timely manner. Why can't I get the money that owed to me? I'm a senior citizen and this money is greatly needed!
Recevied a call from someone at the Weinberger Mediation Group, told to call back at (   XXXX   )  XXXX , threatened me by saying this was their last attempt and my lawyer needs to get ahold of them before they serve me and press charges. I have no clue what this is pertaining to, im sure its a scam and they need to cease and desist all contact with me.
On XX/XX/2018 XXXX XXXX charged on my Cap One card {$1000.00} WITHOUT my permission. I cancelled transaction yet XXXX still used my card. Verbally and in writing.
Citi closed my credit card account on XXXX XXXX, per their business decision. I understand that Citi has the right to terminate the account per a multitude of reasons - and it was their business decision to do so. 
I had a Citi double cash card - where I get 1 % cash back when in the statement cycle when I make a purchase and get 1 % in the statement cycle when I make a payment. When my account was closed, my rewards were automatically forfeited and I was unable to redeem them. I feel this practice abusive and unfair by Citi - because I could not reasonably avoid it ; Citi closed my account upon my statement cycle and did not allow me to neither redeem rewards on my recently closed statement nor on the statement prior to that. I feel that Citi let me use the card for 2 months - which I used with the intent to obtain rewards - and clearly not making provisions for me to redeem the rewards after they closed the account. 
I contacted Citi to obtain my rewards and I was told nothing could be done. 
I am looking for Citi to give me {$46.00} for the forfeited rewards.
Citicards is giving me the runaround in crediting me for a transaction that it has already identified to be fraudulent. On XX/XX/2016 Citicards called me to report a suspicious transaction on my account resulting in termination of the card and issuance of a new card. Since then I have called Citicards to have removed a transaction from XXXX that I never mad. I have spoke to over XXXX representatives each time they misrepresent that it is not a problem and not to worry and that the transaction will be taken off in 3 to 4 business days.
I contacted Berks Credit and Collections and was told I owed {$63.00}. I paid them with my XXXX debit card and provided them with my new address. I then received a letter stating I still owed {$63.00} and the account still remains listed open on my credit report. This is not accurate. The account is paid in full
I am a victim of identity theft. Several years ago my bank, XXXX, had a data breach. My sensitive information including name, social security number, date of birth and address were sent to over XXXX people. Several accounts were open in my name without my knowledge or consent. This account was opened as a result of this identity theft. Later I also suffered a hack due to XXXX and XXXX. I have attached documentation of the identity theft and hack. I disputed this directly with the company and did not get a response.
Good Morning, I am a borrower fro m Navient,   previously known as  XXXX   XXXX .   They are the worst.   I requested a loan 10 years ago, made payments over the years, and the loan has actually gone up! But that 's a different issue all together.   I requested a copy of my master promissory note to understand why the rate is rising rather than going down. At this rate, I will never pay of my student loan. I will continue to make {$45000.00} a year with {$14000.00} a year in student loan payments, ineligible for any assistance in anyway.   With the promissory note came t he Cover Letter  for the initial request for the promissory note. On the cover letter is my social security number and the social security number for another individual I DO NO know! At this point I can not trust them that my loan payments have even gone towards the loan itself! They could be sharing my social security number with other individuals like they did with me!   Ive asked for answer  from Navient w ithout any response.   My original loan amount was {$20000.00}, and the current balance is {$39000.00}. Ive paid over {$26000.00} into the loan and its still at {$39000.00}!!!   The loans interest rate was also not supposed to exceed 9 % and its been at 10.5 % for years.
Even though Wells Fargo Dealer Services received the payment for our car loan on XX/XX/2016, they sent the attached collection letter implying that we were in default on our loan agreement.
In  XXXX  o f 2016 I   XXXX   XXXX  notified  XXXX ,  XXXX , and EQUIFAX they are reporting inaccurate information about me. This notification was sent via United States Postal Service. Despite being properly notified and having documentation presented to support my claims.  XXXX ,  XXXX , & EQUIFAX refuses to perform proper investigation and remove the inaccurate accounts from my credit report in which companies have admitted they have no record of the account or are debt collectors.
I filed a dispute in XX/XX/XXXX disputing 2 accounts mid- XXXX XXXX and XXXX XXXX XXXX and when I pulled my credit report online equifax statement says that these two account were removed from my credit report between XXXX and XXXX and I do n't understand why it is still showing up my credit report and not deleted thank you
This is regarding my Barclays credit card. I last paid an annual fee on it on XX/XX/XXXX. Since then, for more than a year, I have not used the card anywhere. I had lost the card and requested a replacement card sometime in the summer of XXXX. I never received a replacement card. In XX/XX/XXXX, Barclays charged me an annual fee on an unactivated account. I did not realize there was a fee pending, and they reported late payment to the credit bureau, after which I realized they had charged me for nothing. When I called them, they said my cardmember agreement says fees will be charged automatically every year. When I asked for a copy of the cardmember agreement that I had signed up for, they refused to send one and insisted that it will only be sent by postal mail within the next 30 days. They refused to cancel or withdraw the fee, nor were able to explain how they could charge annual fees to an inactivated card. On top of that, my credit score has now been harmed.
My mortgage increased abruptly. I called the mortgage company and I was told that the reason for the increase is due to the home owners insurance. I then called the home owners insurance company and informed them about the increase. the Home owners insurance company set up a conference call with my and the mortgage company. The mortgage insurance lied on the conference call and informed the home insurance company they never received payment. Please be advised my Home owners insurance is deducted every month along with my taxes on my mortgage. I will also upload all documents. The conference all was conducted around XX/XX/2018.
I was checking my credit report and there are two errors on the report that should be deleted on my report due to bankruptcy chapter XXXX was filed XXXX 2016 XXXX XXXX XXXX and XXXX XXXX XXXX tried working with them and did not get no where no resolution made this has been an ongoing effort to try and get this corrected
On XX/XX/XXXX, I contacted MBW after XXXX told me that my debt was sent to XXXX XXXX. I did not get a letter, email or anything in writing from MBW informing me of the debt owed. There was no validation in writing from MBW of the debt. When I contact MBW, Rep XXXX informed me that I owed {$690.00}. I informed him that I was on a fixed income and could not pay the debt owed. Afterwich, he transfered my call to Rep/Agent XXXX. I tried to explain to her that I didn't not owe the debt that XXXX is stating based on information from XXXX. XXXX is the representative for XXXX. XXXX stated that my account was credited for billing, therefore no debt was owed to XXXX. Needless to say, that didn't matter to her as she wasn't very pleasant. She was only interested in setting up the payment arrangements. She said she needed {$30.00} at the time to start the payment plan and keep it from going to the credit bureau. Afterwich an amount of {$110.00} will need to be payment monthly ( starting in XX/XX/XXXX ) for the next five months. Again, I stated that I was on a fixed income and could not afford it but it seems to not really matter to her. So I began the pain staking task of setting up payment arrangement by providing my bank information to MBW to keep my name from going to the credit bureau. She said that I will get a written letter starting in XX/XX/XXXX after each payment is made. I was not given the opportunity to resolve this issue with XXXX before MBW started the collection process.
I tried to open a core checking account last year XX/XX/XXXX at BANK of AMERICA online. Was not approved immediately, the system was pending. Never received any mail from BANK of AMERICA, never received documents, never received ATM card.

<1>This year XX/XX/XXXX I got to know that BANK of AMERICA was charging me XXXX   dollars monthly fee every month, totally XXXX dollars or more till now. ( I do not recognize that. Never used Bank of America Service at all. ) <2>Also BANK of AMERICA blemished my debit and credit report at certain credit reporting agencies, because BANK of AMERICA claim I owe monthly fee as unpaid debt. ( Information sharing was not authorized in any format. ) Talked with BANK of AMERICA on the phone in XX/XX/XXXX. Did not solve the problem.

Account number XXXX XXXX XXXX
I am enclosing a complete file of materials that I have submitted to Bank America regarding dresses that I bought the fabric for and had a tailor to make them at a cost of almost {$500.00}. Unfortunately, none of the dresses fit.. They are too tight across the bustline and the zippers do not work. Bank America has decided that I have not submitted sufficient information for them to make a decision regarding the fact that XXXX XXXX did not provide the services that I requested.
I used to have a bank account with XXXX XXXX XXXX. That account was closed YEARS ago, like in XX/XX/XXXX. Recently, XX/XX/XXXX they decided to put some unknown balance on my credit and said the account  was just closed, which is a lie. After doing some research I see that the bank is now called XXXX XXXX XXXX XXXX, so they are trying to fraudulently collect on year old accounts that was closed a long time ago under another credit union. They do not have proof of a written signature between me and this company. I have contacted each credit agency and they have failed to provide written signature proof me owning this account, at XXXX XXXX XXXX XXXX, and have refused to remove this clearly this false item from my credit report.
I originally opened the account for a MasterCard with Capital One card after bankruptcy. It was a special offer for people trying to rebuild their credit and required a deposit. I have faithfully paid the card every period, usually early and sometimes carried a balance just to help boost my credit score.      In   XXXX   XXXX    ,  Capital One  charged me an annual fee. They waived the fee every year in the past. I called and asked if the fee could again waive the fee. The representative told me they were not able. I have several other cards now with higher credit limits that do not charge annual fees. I stated if you cant waive the fee, please close the account and refund the fee and the deposit that was used to open the account. I was instructed that I could not close the account with a balance. I would have to pay off the balance, and wait  XXXX  cycle to refund the amount owed. On   XXXX   I called to cancel my account and was told their policy would not allow me to be refunded the annual fee as more than 45 days had passed. I was willing to prorate the amount. I requested the account to be closed and the deposit refunded. I told them I would take up the refunding the annual fee with CFPB. This was my oldest line of credit and closing this account will negatively effect my credit. I believe that this is part of their strategy and why they are unwilling to waive the annual fee.   Once again, with my credit score coming a long way, why would I pay an annual fee when almost every other credit card has no annual fee?
Thanks
I have permanently opted out of receiving pre-screened credit offers over a year ago and I continue to receive offers, in my name, most recently from Capital One for their Venture One Card. I am diligent about opting out of every possible marketing program and contact list, be it by mail, phone, e-mail, web, carrier-pigeon or smoke-signal. I, very intentionally, do not want to receive any unsolicited offers or be marketed to. At all. Ever. I view these programs as a threat to my privacy, my identity and my financial security. Additionally, these offers are an unwanted and obtrusive interruption to my personal business and piece of mind.
XXXX XXXX & Portfolio RC are reporting on my credit and attempting to collect debts that are not mine. I did not apply for those accounts and do not understand how they can report to my credit. 
THe debts are old also, past the statute of limitations in MO.
Equifax failed at protecting my credit information from hackers. They have offered free credit monitoring for a year as compensation. Too little, too late ... my information has been compromised and the repercussions can potentially last for many years. They failed to do their job and have offered no reasonable solution to the massive problem they helped create.
There were XXXX hard credit inquires from " XXXX '' and " XXXX XXXX '' on XXXX XXXX, XXXX. I have credit monitoring services through XXXX and XXXX XXXX. I called XXXX and the representative contacted XXXX XXXX and connected me with them through three-way calling. The XXXX XXXX representative stated that they have no record of me applying for a recent loan. In fact, the XXXX XXXX representative stated that XXXX XXXX records showed a delinquent debt that was resolved through Chapter XXXX bankruptcy. I filed for chapter XXXX bankruptcy on XXXX XXXX, XXXX and the XXXX XXXX debt was in the bankruptcy, which was discharged on XXXX XXXX, XXXX. There is no way that I would apply for new XXXX XXXX payday loan after receiving the discharge. I 'm not sure what happened, but I have XXXX hard inquiries on my Equifax credit report that I did not authorize or initiate.
This is a follow up complaint to a previous claim ( # XXXX ). My mortgage was discharged in a bankruptcy XX/XX/XXXX. Since XX/XX/XXXX I have been trying to sell or transfer title of my cooperative apartment. I vacated the premises in XX/XX/XXXX and was refused an apartment because Chase was still reporting to the credit bureaus. I submitted title transfer paperwork XX/XX/XXXX for a Deed in Lieu of Foreclosure ( DIL ), and due to multiple unnecessary delays by Chase bank, third party inspectors, appraisers, Fannie Mae, and the bank 's attorney, I had to start the application process over from scratch XX/XX/XXXX. I have encountered several continued hiccups in the meantime, finally leading to the DIL application getting re-approved in the Fall. However, since XX/XX/XXXX I have been prepping for a closing by submitting monthly cooperative maintenance payoff letters and regularly following up with my assigned DIL negotiator. No progress has been made on my file since XX/XX/XXXX. 
I recently received a letter in the mail stating that the mortgage has been assigned to XXXX XXXX XXXX as of XX/XX/XXXX. Under separate cover that same day I received a mortgage assistance application from Chase. When I spoke to my DIL negotiator about these XXXX pieces of mail, and asked whether I 'd have to start the DIL process over again, she said she " did n't know, but I might have to ''. Why am I potentially starting the process over again? why does n't she know? and why does the new assignee not have a record of this mortgage being discharged? I subsequently received another loan assistance application from Chase stating that my mortgage is now more than 30 days past due. It was discharged in XX/XX/XXXX. At this rate, they will start reporting to the credit agencies again. Chase does not seem to have clue about how to handle my account, and they do not have any intrabank protocols or quality assurance practices in place to make sure that they are informed about the status of their mortgages before reaching out to borrowers. 
I need to know from the CFPB what protections, options, and alternatives I have to get this matter finalized after 2.5 years. Chase has entered into a new relationship with an assignee that could further damage my credit since they still think that my mortgage is active. The only open matter at this time is a transfer of title, not collection of a debt, which the new entity does not seem to be aware of. Once they become aware, they may have a completely different process for closing this aged file, and accepting title to the apartment. Do they even have the authority to do this?
XX/XX/2016, a {$440.00} debt was placed on my name and I tried calling the creditor to request for more information or details about this debt but was unsuccessful.
I settled HSBC credit card debt with a third party years ago. This is the fourth collector that's gotten in touch with me claiming I still owe, threatened arrest warrants, and is even threatening my family with legal recourse/arrest. 

I've confirmed with HSBC it was settled. It also shows as such on my credit report. The number that initially calls you is XXXX and leaves a voicemail that directs you to call XXXX, where someone picks up and claims to be associated with " XXXX. '' He new the last four digits of my social security number which makes me very nervous.
On the XX/XX/XXXX and XX/XX/XXXX, i had XXXX $ withdrawn from my account by atm card with chip and pin was used. I called USAA to report the transactions on the XX/XX/XXXX around XXXXt when i saw the withdrawals. Then when i activated my new card issued to me on the XX/XX/XXXX, the very next day on the XX/XX/XXXX, another XXXX $ was taken from my checking account. Now i dont know if it was the old atm card info that was used or if it was from the new atm card. Only I and the representative from USAA knew the pin number for that new atm card. So I reported that withdrawal that same evening when i noticed it. Well USAA has investigated and told me today that the fraud claim is denied and I am not getting reimbursed the XXXX , which includes atm fees, do there being activity before and after the fraud accurred. I Explained to them that of course theirs going to be activity before and after because I didnt notice the fraudulent activity until the evening of the XX/XX/XXXX and the XX/XX/XXXX.  They say that the chip on the card and pin was used so they are saying that i committed the fraud. I have filled out an affidavit that they sent me and also made a police report. Also all the withdrawals were done at the same atm machine near my home. I told USAA that it was absurd that I did the withdrawals and then go and file fraud putting my Social Security payments and my Veteran Affairs payments ( due to me being XXXX XXXX XXXX XXXX XXXX ) in jeopardy if i was making false claims to scam the bank out of XXXX $ when I receive over XXXX $ a month.
I have not ever had the last name of " XXXX '' that is my wife 's former husbands last name!