WillisBack/dataset-financial-user-claim huggingface dataset:
Reduction in my yearly income of {$XXXX} Unable to pay mortgage since XX/XX/XXXX House on for Sale XX/XX/XXXX Have been negotiating with Carrington Mortgage Services ( CMS ) and XXXX XXXX XXXX for approval for a short sale. 1st proposal submitted to CMS in XX/XX/XXXX was denied - because sale price was low - ( 1st Buyer left contract ) Denied again in XX/XX/XXXX due to my Credit Score of XXXX - CMS stated that my credit score needs to be below XXXX - ( 2nd Buyer left contract ) Denied in XX/XX/XXXX - Credit score XXXX - CMS stated that my credit score is still too high - ( 3rd buyer still on the contract )
My complaint is with PayPal Credit, which opened an account in my name, some time in the mid to late part of XX/XX/XXXX, although I had never requested an account.

I pay for purchases on XXXX  by using my plain Paypal account ( which is identified by my email address ), and that Paypal account is linked directly to my XXXX credit card. I never asked for a PayPal Credit account, since my payments are made directly through my XXXX card. 
When I began getting emails and statements in the mail and continuous phone calls, I spoke to a representative there ( around XX/XX/XXXX ) told him that I never opened an account at PayPal Credit - that he should send me proof that I had requested an account ; he said he would mail me this 'proof ' but it was never sent ( because such proof does not exist ). I do not have his name. I did receive an email confirmation of my request for proof, that stated " We've received the document copy request regarding your PayPal Credit account. Once our research is complete, you'll receive an email notification. '' Now I continue to get phone calls, emails, and statements in the mail, in XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX showing that I owe hundreds of dollars in late fees/interest. I want these to cease. If they could show me any legitimate proof that I opened an account, I would pay. 
According to the report in XXXX XXXX ( at XXXX XXXX   XXXX XXXX ), with a consent decree ( see XXXX XXXX XXXX  ) PayPal Credit is under orders from the U S District Court for the District of Maryland ( In re XXXX XXXX XXXX. , No. XXXX, civil action XXXX Settlement agreement ), to halt such actions ( opening false accounts ). I have heard that until the end of XX/XX/XXXX, when a customer was checking out from an XXXX  purchase to make a choice of payment method, that clicking on just PayPal got CHANGED to PayPal Credit by them, which was definitely in violation of the US District Court Settlement agreement. 
I have attached the " statements '' from PayPal Credit, which, to make matters worse, are in the name of my wife, XXXX XXXX ( who has not had an XXXX account for ten years! ). Nevertheless, the phone calls come to my cell phone, and emails come to my email address.
I was approved for XXXX XXXX ( XXXX Credit Card ) on XX/XX/2017 my limit was {$4500.00} and this was due to moving into my New three story Town House in 2017. I knew my Credit Utilization would increase quickly due purchasing I needed to make with my new home. But I gave myself 1year and 1/2 to pay everything off!

My limit was dropped drastically to {$100.00}!!! which is going to drop my Credit Score drastically!!! because of my outstanding balance. Which will seem like I am over my balance!! I did not receive a letter or notice or phone call! I just happen to review my account today and my credit limit was dropped to {$100.00} with no explanation!!!! 

Which makes no since!!! When I was approved spoke to Customer Care rep. about purchases and they said that was fine just make sure to make payments when due and if there was any issues they would notify me!!! So I made the purchases that day! but did not receive payment due until months later based on what rep told me this was the norm- I knew my utilization was going to increase because of the purchases which in turn would decrease my Credit Score!! I asked another rep did they need to make a notation in the system they said no, and the only other thing that happen besides that was payment was a few days over on one payment due date to hospitalization ) and they told me I was fine and in good standing!!! so why was my line of Credit decreased!!!! Without any notification at all!!!! Its like we as Consumers have not say or Rights anymore!!!!
Began a refinance process with Homeward Residential XX/XX/2016. From XXXX - XXXX I was passed to XXXX different loan processors and was asked to provide the same information several times. The different loan processors would come back asking for the same information over and over. The last loan processor reported that there were liens against my property which they are not and was asking me to prove that there were no liens. They continually asked for payoff information which had been provided three times. They did XXXX appraisals saying that the appraisal did not provide the information they needed but they continue to use the same appraisal. The last processor called and asked for information identifying herself as a loan processor but when I began asking why I was continually being asked to provide the same information she stated that she was a underwriter. This company strung me along for six months and still no refinance and they have several of my documents.
This complaint specific to all three major bureaus- minor ones ALWAYS INACCURATE and unknown- this Experian who I am working on disputes with before trying to resolve with the others. Example- + email- Sign In to Your Account Sorry, we're unable to process your request right now. Please try again later.

Username forgot username Password forgot password  Remember my username next time
I was shocked when I reviewed my credit report and found late payment on the dates below : XX/XX/XXXX - XX/XX/XXXX - 60, 60, 30 days late XX/XX/XXXX - XX/XX/XXXX - 4x 30 days, 1x 60 days late XXXX XXXX XXXX Acct # : XXXX I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me.
I have a problem with American Credit Acceptance reporting to all credit agencies that I owe them {$8000.00}. I finance a vehicle XXXX XXXX XXXX and because of financial difficulties due to XXXX of my wife and lost income, I informed American Credit Acceptance I could no longer keep up the payments and I would voluntary surrender the car back to them. They took the car back and they are still reporting I owe them {$8000.00}. The original amount of the loan that was financed by them was for {$7000.00}. I paid {$2000.00} cash down payment. 

I want them to show that I owe them nothing because they have the car in their possession and they are adding more money to this account every month. 

I feel they are trying to mess up my credit. I need your help in getting them to correct the damage they have already did thus far to my credit. 

Waiting for your reply, XXXX XXXX
XXXX COUNTY RECRef : XXXXXX/XX/XXXX Federal Tax Lien - Filed XXXX CO RECRef : XXXXXX/XX/XXXX Federal Tax Lien - Released The information was pulled from a third-party reporting and I was told by the court they do not report therefore it needs to be deleted.
XX/XX/XXXX ( Saturday ) To Whom It May Concern, My name is ... ... and I have chosen to use bullet points in order to make what I have to say easier for everyone to read. 

I have a mortgage with OCWEN Loan Servicing.  In XX/XX/XXXX two payments of {$200.00}, was returned. The first payment I made, ( as I have done for the previous 7 years with the same banking information was through the OCWEN website. This payment was returned, I was told because no such banking number existed. (??? ) The second time to went to pay this loan of {$200.00}, I paid through a representative with OCWEN, ( agent number unknown ), I gave this agent my routing and checking information over the phone to make the payment again. This payment too was returned for the same reason. 

I called OCWEN yet again, and spoke with Agent # ...., on the afternoon of Thursday, XX/XX/XXXX, we went around and around with my account numbers and he did not feel comfortable taking my banking information, because he could not be sure it would go through and then he told me that if the payment was not in by XX/XX/XXXX, it would go to collections. I have to admit, I lost it! This is absolutely ridiculous as none of my banking information had changed in the last 7 years, since I put it into the OCWEN website. He said to get the correct information from my bank and make a rush payment through XXXX XXXX, which I did. ( Document A ), please see ( Document B ) from XXXX XXXX XXXX XXXX. 

On Friday, XX/XX/XXXX I went to my credit union and had a representative from XXXX XXXX   XXXX XXXX, by the name of " .... '', called OCWEN with me standing right there, to give OCWEN the same information I had given, which was the routing number and my checking account information. He spoke with " ", agent # ... .. 

I would like to point out the following : I got to the Credit Union at XXXX when the doors opened. It took almost an hour for the agent agent # ... .to simply verify my account information. 

'' ", agent # ... XXXX said that OCWEN had my  savings account number which is, ... XXXX, and not my checking number which is, ... ..., OKAY, but the money I had been paying into OCWEN for the last seven years has been coming out of my CHECKING ACCOUNT!! NOT my SAVINGS Account. Please see Documents C, a total of 4 pages. Please these are just a few of the payments of the previous 7 years. Please Documents D, a total of 2 pages. 

Im sure this sounds confusing as it STILL IS to myself. I am so tired of OCWEN they do not know what they are doing. I am writing this letter on Saturday, XX/XX/XXXX as I do not trust OCWEN and I want to make sure everything is documented to the letter! The representative from my and I were told by " ", agent # ... .that everything is now settled. Come Monday, XX/XX/XXXX I pray that this is all taken care of. 

I have a credit score that is in the 800s and I have worked VERY, VERY, Hard to get it there, I will not have it lowered because of this ridiculous incident with OCWEN Servicing. 



CC : The Consumer Financial Protection Bureau ( CFPB )
I sent in a payment to navient and they received it on  XXXX   XXXX ,2017. I have for the pass several sent my payment to the address of  Navient   XXXX .  XXXX   XXXX   XXXX  PA  XXXX   XXXX . They send me a notice on  XXXX  2017  stating I had made no payment. I check my checking account and somehow the check was cashed but sent to  XXXX   XXXX . The first person on the line told me I sent my check to  XXXX  Georgia and I told her that was not true after debating with her for a few I asked to speak with a supervisor.  XXXX  #  XXXX  told my check was since to t he education departmen t I told her for the past  3-5 years  I have sent my check to the same address and neve r had one pro blem after debating with I asked for her supervisor. I held the line for a few minutes she came back and told me her boss refused to talk me but they would accept my payment. I told her I could not make another payment she told they would send back my payme nt in 4 to 6 week s and then I could pay my concern is my credit and the that someone at Navient made an error and sent my check to my old student loan payment center  XXXX   XXXX  I have the check to prove it the number is check  XXXX  from  XXXX .  XXXX  would tell would to contact corporate management she did give me the name of the CEO  XXXX   XXXX  but when I ask for a email or some way to contact him she refused to give me the information. I need to know if there are any class action law suit against Navient and how do I file on.
XXXX has now sold this unsubstantiated debt now a 3rd time.
I hav asked XXXX XXXX XXXX to send me th supposed orignal contract i signed, and of course none of them do or can ... first it was sold to XXXX XXXX -- i made a complaint- and their response was to stop the wrongful collection -- - then XXXX sold it to XXXX XXXX -- who again- could not validate the debt -- - after i made a complaint against them ... that was about a year ago.. and they agreed to stop harassing me and closed their file -- now XXXX is at it again -- -- sold it to a third collection agency XXXX XXXX ( XXXX ) XXXX acct # XXXX- I explained the situation to them, and they also can not validate the debt - i told them as well show me a contract i signed -- -- i did not and never did order this service..
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For your reference -- prior complaints numbers for this same wrongful debt collection..
the XXXX complaint number is # XXXX this complaint was made on XX/XX/XXXX They ceased collction and then started again and another complaint was madeXX/XX/XXXX # XXXX- they finally stopped their wrongful collection.
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XXXX XXXX was also trying to collect this debt early XX/XX/XXXX and i made a complaint # XXXX also on XX/XX/XXXX- they also agreed to sopt collection this debt i do not owe.
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thank you XXXX XXXX 8
I had a check present on XX/XX/XXXX. At the time, my POSTED balance was {$170.00}. The check amount was {$300.00} and was POSTED to my account and subtracted to my POSTED balance causing my account to become overdrawn, at which time, I was charged an overdraft fee for an item that was paid. This item was only an " overdraft '' because Regions ' system posts the check as paid. I was originally told that it was in a " pending '' status for review yet it withdrew from my posted balance. The following business day, XX/XX/XXXX, the item was returned as an NSF item and then I was charged a returned item fee, which I do not dispute. I dispute the process in which their processing system loopholes overdraft fees to be charged to the account. Items should not post and withdraw from a posted balance unless they are items that are paid. I should not be charged an overdraft charge due to an item that was only overdrawn due to an item the bank did not pay and I was not truly overdrawn. Subsequent NSF fees were charged, as well, after I had filed a Reg E claim on XX/XX/XXXX totaling {$120.00} that was not resolved within the ten business day required. This {$120.00} in addition to the incorrect charge of {$110.00} from VIPStore ( the difference was refunded ) all totaled this negative balance. The processing system that Regions uses is rigged and allows overdraft fees to be charged when an account is truly not overdrawn. I had called on XX/XX/XXXX to ask about the process and have been getting the runaround ever since. Today was the third time I have had to call with no resolve still.
I was signed on as an authorized user to my XXXX year old mother who has XXXX/XXXX.as I am her POA ( while bank of america did not accept it-only one-wants original documents we don't send ) and daughter-it is not my account or debt, yet they have recorded it as such which is hurting my credit score.  On top of it fraud was made not resolved to the tune of nearly XXXX in charges and another XXXX in fees on the Bank of America acocunt which is now being reported and not resolved despite hours w fraud dept. someone stole my moms social and called her and got her to transfer huge amounts of money one to another charge that was over what she owes and another to a bank that is not hers. IT has happened twice on XXXX too, but XXXX is not reporting me as I am not an authorized user. In additional to the fraud, BANK of America MUST REMOVE THIS REPORT FROM CREDIT BUREAUS IMMEDIATELY AND ALSO CORRECT THE FRAUD.
In the last 60 days I began to receive calls from this number, XXXX. I did not answer. They kept repeatedly calling. I answered the call and they told me they were with Bryant Hodge and Associates and they were trying to collect a bill. I informed them I did not know what they were talking about and to only correspond with me via certified mail. They kept talking and I hung up. They called me Saturday before last three times within 10 minutes. Each time I told them to stop calling, remove me from their list and to only communicate via Certified mail. They called again today and acknowledged that I had asked them repeatedly not to call and yet they were calling. I told them I was contacting the CFPB today and hung up.
On XXXX XXXX, 2016, I purchased a smart XXXX Watch XXXX XXXX XXXX at XXXX XXXX for {$290.00} ( excluding tax ) using my Discover XXXX credit card. I found a lower price on XXXX XXXX, 2016 for the same exact item on XXXX for {$220.00} ( excluding tax ). On XXXX XXXX, 2016, I submitted a claim for Discover 's Price Protection, a program which reimburses you for items purchased with your Discover credit card if you find a lower price for the item within 90 days. The claim was for {$71.00} ( the difference between the price I bought the item for and the price I found a few days later for the same item ). When I filled the claim, the claim representative indicated that watches are excluded per the terms and conditions. I read the terms and no where did it state that watches were excluded. The representative claimed that watches are considered jewelry, which is excluded in the terms and conditions. I asked the representative if you can turn on and off jewelry items as my claim was for a smart watch that can be turned on and off. She agreed that you can not turn on and off jewelry items, and then gave me a claim number ( XXXX ) to submit the proper documentation. I called to check the status of the claim and was told it was denied since it was a watch. I spoke with a women in the President 's Office of the claim administrator and they indicated that Discover gave them directions to exclude any item that even included the word " watch '' in the product name. I explained that the XXXX Watch is a smart watch that is not sold in jewelry stores or in the jewelry department. Moreover, I explained that the XXXX Watch is essentially a mini computer that you wear on your wrist, that can make and send text messages, calls, and even check the current weather ; I explained that the XXXX watch is an electronic and not a jewelry item. She indicated that this is not the first time that a smart watch has been denied and it is under the direction of Discover. I called Discover prior to this conversation with the Claim Administrator, and the Discover customer service agent filed a inquiry regarding this subject matter and said the executive office may or may not contact me back. Discover never contacted me back. My claim was denied because Discover is claiming this is a jewelry item even though the claim administrator representative on XXXX agreed that jewelry can not be turned on and off and thus agreed that the XXXX Watch was not a jewelry item.
My loan was sold from XXXX XXXX XXXX and nowhere in my terms and conditions did it say anything about my loan being sold. I don't think I should have to pay the remaining balance of this loan.
On XXXX/XXXX/16 I spoke with this debt collector in regard to a debt they have in my name from XXXX XXXX. They gathered my phone number, address, name, and reference number at the beginning of the call. I spoke with them about my desire to dispute the debt and its validity at which time they advised that I mail them a letter in writing in regard to my desire to dispute my debt. I mailed the letter and a check for the original bill, before the addition of late fees ( {$18.00} ) that day. I heard nothing back from the debt collector and I mailed another letter asking what the status was of my account on XXXX/XXXX/16. On XXXX/XXXX/16 i received a letter in the mail from the original debtor, XXXX stating that since I had not paid the bill in question they would be assessing late fees to my account. I called XXXX and was told that they had no record of a payment for {$18.00} on my account. I was able to resolve the debt with XXXX and they advised that I request to have my check for {$18.00} returned to me. I called the debt collector and spoke with XXXX to ask that they return my check, at which point he claimed that the check was mailed to me on XXXX/XXXX/16. To date I have not received my check in the mail. I asked to speak with a supervisor at which point I was told that his supervisor was on another call. He stated that he looked into this issue further and found that the check was mailed to " the address they had on file '' which is an old address, hence why I did not receive my address in the mail. I told him that it was impossible for them to not have my current address as they ask for it at the beginning of each phone call, the letter I mailed had my address as the return address, and my checks have my address clearly printed on the top corner. He stated I should call my bank to have a stop payment placed on this check ( this would cost me an additional {$35.00} through my bank ). I am disappointed that this company was so lazy in their attempt to mail back my check. Instead of using the information I gave them multiple times to mail the check back to me they mailed it to a complete stranger who now has access to my banks account number, routing number, and a signed check. I am completely open to countless scenarios of fraud involving my personal finances due to the laziness of a debt collector. I do not have disposable income to throw around money to place stop payments on checks that were haphazardly handled by a law firm specializing in debt collection. This definitely qualifies as improper contact, as they mailed a complete stranger my personal check as well as mail from themselves, the debt collectors. They knew this was an incorrect/old address for me based on how many times they were given updated information. 

I am still in the process of confirming whether or not this check was illegally cashed.
Chase closed my XXXX card due to no use. Then a month later ( XX/XX/2018 ) they did a hard inquiry and issued another account. 

I asked for the application since I did not apply. They are saying I need to file a police report and jump through a bunch of hoops to get the information they claim they received. 

They did close the account, but they did not remove the hard inquiry from my account. 

I did nothing wrong, why is it so hard to get a copy of what they claim they received. It is on my credit report and I need it removed.
this credit line continues to show up on my credit report even though I have been told repeatedly that the line would be completely deleted I have a release of judgment and also document saying the credit line would be removed but Equifax and   XXXX   XXXX    and  XXXX  keep reporting it. please help.
Dear Creditor, I recently received a copy of my  XXXX  credit report. The credit report showed a credit inquiry by your company on  XXXX   XXXX ,   XXXX   and  XXXX   XXXX ,   XXXX   that I do not recall authorizing. I 'm positive that I 've personally never applied for credit through your institution. I understand that you should n't be allowed to put an inquiry on my file unless I have authorized it. Please have this inquiry removed from my credit file.   I need your prompt response to this issue. Please be so kind as to forward me documentation that you have had the unauthorized inquiry removed.   If you find that I am remiss, and you did have my authorization to inquire into my credit report, then please send me proof of this.   Thanking you in advance,  XXXX   XXXX