Position: Writer Manager in Support Team
Company: Develux
Experience required: 2y
Category: Support
English level: upper
Published: 2020-09-01T00:00:00+03:00

**Responsibilities:**
- Interaction with users, advising on the order procedures, assistance with the web site interface
- Multi-tasking (responding to customers’ requests, registering issues, and finding solutions simultaneously)
- Providing user support via chat, e-mail
- Composing work reports
- Accomplishing customer support KPI

**Requirements:**
- Excellent reading and writing skills, good knowledge of grammar (Advanced level English)
- Good communication skills
- Attention to details
- Experience as a Customer Support Manager 2+ years with English-speaking customers

**We offer:**
- KPI-based bonuses
- Comfortable office and workplace
- Competitive salary