Position: Chief Customer Officer
Company: Blackthorn vision
Experience required: 3y
Category: Sales
English level: upper
Published: 2023-07-01T00:00:00+03:00

Hard skills:
- 3+ years experience in Marketing area including lead generation, email campaigns, marketing collateral development, creating ideal customer profile, etc.
- 3+ years experience in Sales and Customer Engagement areas including proposal development, negotiations, contract sign off, account management
- Problem-solving and analytical skills to interpret sales performance and market trend data
- Knowledge of business and management principles involved in strategic planning
- General knowledge of SEO
- Proven success with sales, and demonstrated knowledge of sales process

Soft skills:
- Team management and leadership skills;
- Team player;
- Perfect presenter and speaker;
- Result oriented and open for constant improvement search;
- Able to multi-task, meet deadlines;
- Excellent research and analytical skills.

Responsibilities:
- Oversee marketing and sales teams focused on lead generation and new customers engagement
- Build one team and organizational function that would unite sales and marketing activities
- Increase Recnice brand awareness among targeted customer profiles
- Lead business development activities and oversee sales pipeline
- Establish and monitor team’s KPIs, provide monthly reports and analysis to C level team
- Establish a smooth customer journey starting from initial contact to contract sign off
- Define and implement sales and marketing strategy on company level, choose priorities and plan activities accordingly
- Monitor industry trends and adjust company’s sales & marketing strategy so that it is in line with market needs and company’s capabilities
- Oversee and conduct yearly CSAT surveys, analyze gathered feedback and develop action items for improvements

About the project:
Recnice is the fun and easy to use recognition and rewards platform to engage all employees, build a connected culture, and improve retention and productivity at every level of the organization.

Lviv only!