Position: Service Desk Representative
Company: GeeksForLess
Experience required: 1y
Category: Support
English level: fluent
Published: 2021-03-01T00:00:00+02:00

Working from home.

Main Shift 15.30-00.00

Required skills
-We can consider candidates without related work experience, but any IT technical background is needed;
-Strong verbal and written English skills.
-Business communication and soft skills.
-Ability to work efficiently both independently and with a team.
-Ability to handle multiple tasks simultaneously, effectively manage priorities.
-Critical and consecutive thinking.
-Strong learning abilities.
-Corporate ethics.

Main Responsibilities:
-Investigate, resolve and conduct in-depth troubleshooting of hardware, software, email, web-based applications and other issues using available resources over the phone;
-Create and process support tickets.