Position: Account Manager in Marketing Company
Company: Rioks
Experience required: 1y
Category: Other
English level: fluent
Published: 2020-11-01T00:00:00+02:00

We are seeking an experienced Account Manager to join our growing Customer Success team in a marketing consultancy. You will collaborate closely with our Sales representatives to establish new customers and update existing customer files with the products and services they order. When clients have a question, concern, or complaint, you will respond quickly and do your best to answer their questions and resolve their concerns. Our primary goal is to provide excellent customer service and ensure high customer retention.

**Account Manager Job Duties and Responsibilities**
Build, maintain, and create strong customer relationships with new and existing clients
Negotiate contracts with clients; establish a timeline of performance
Work with the sales and marketing team members dedicated to the same client account to ensure open communication and that you are meeting client needs
Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Meet all client needs and deliverables according to proposed timelines

**Account Manager Job Requirements and Qualifications**
1+ years of experience in sales, management, account management, or similar role in marketing companies, ad or digital agencies
Proficient with CRM, project management and workflow software, knowledge of industry trends and adoption of best practices
Excellent communication skills
Ability to multi-task and manage more than one client account
Proven results of delivering client solutions and meeting sales goals
We offer a competitive salary and benefits package, full flexibility, remote work and high commissions on new client engagement.

Please apply only if you have relevant experience in working in a marketing company or digital agency.

**Fluent English is a must**