Position: L3 Support specialist
Company: Luxoft
Experience required: 2y
Category: Support
English level: upper
Published: 2020-09-01T00:00:00+03:00

Responsibilities
• Troubleshooting application problems on a daily basis;
• Communicating with technical and business users on issues;
• Understanding business cases behind system processes;
• Working on support shift daily which covers the main US hours.
Skills

Must have
• Knowledge of financial markets domain ideally with Equities and Capital Markets;
• Experience with Unix/Linux systems. Scripting skills with shell;
• Experience with databases and SQL; Oracle/Sybase;
• Strong attention to details, communication skills, English level - Upper Intermediate (with speaking practice during last 6 months);
• Strong analytical thinking, ability to solve problems.

Nice to have
• Background in system/network or database administration is a plus;
• Background in programming (Java/C++ or Perl/other scripting);
• Knowledge of ITRS (Geneos).