Position: Tech support in German & English for green sustainability startup
Company: ReviewForest
Experience required: 3y
Category: Support
English level: fluent
Published: 2021-03-01T00:00:00+02:00

**What we offer**

-Many friendly customers who want to fight the climate crisis with us
-You can actively shape our product
-High level of responsibility from day one
-A flat hierarchy in a small, friendly team
-Working hours between 30 and 40 hours
-Home office

**Your tasks**
-You are responsible as the first contact person for the friendly customer service in German and English. Mainly via chat and email. Sometimes also by phone and via our social media channels.
-You understand customer requests and problems and coordinate them with our product development department.
-In Order Management you take care of print orders
-You create help articles in German and English
-You help with administrative tasks in the daily office routine such as accounting and data entry for statistics

**Your profile**
-You have first experiences in customer service or surprise us with your skills. -Career changers are also welcome!
-You tackle things on your own responsibility and can work independently
-You are fluent in German at native speaker level and in written and spoken English
-You are digitally fit and have no problems learning new technologies
-You are quick on your toes