Position: Senior BA/Consultant with Salesforce expertise
Company: EPAM
Experience required: 3y
Category: Business Analyst
English level: upper
Published: 2023-03-01T00:00:00+02:00

We are looking for a Senior BA/Consultant with Salesforce expertise (Service Cloud / Health Cloud / Sales Cloud / Field Service). The candidate will become the key contact point for rollout activities of the application built on Salesforce platform in new countries and take over the responsibility of BA along the full lifecycle of the rollout activities:

New Country anticipation workshops
Requirements elicitation & scoping
High-level backlog
USs acceptance criteria specification
Data model documentation maintenance
Requirements validation and approval
Product backlog review on a regular basis
Sprint planning
Initial validation of the functionality and demo
Training the trainers (key Users)
UAT support of feedback processing along with the basic configuration of Reports, dashboards, workplaces for the Users
Consultancy of business stakeholders and dev team on all the stages of the project, including pre-and post go-live

Requirements for candidate:

Seniority level - a person should be able to work independently, plan own activities and drive workshops, be able to resolve issues and blockers, highlight risks to management
BA - requirements management, no specific requirements for candidate on modeling knowledge, etc.
Soft skills - strong communication skills
Experience and knowledge - Salesforce CRM required
English level - B2+ speaking
Nice to have requirements - HealthCare domain
Tools - Jira/Confluence