Position: Customer Service Quality Assurance (Proofreader) Team Lead
Company: JustLinkIt
Experience required: 1y
Category: Support
English level: upper
Published: 2023-07-01T00:00:00+03:00

We are a product company that’s been developing and promoting our own websites in a competitive niche of academic consulting in the US. Our dedicated team specializes in design & web development, SEO and e-marketing. Besides, we create our own tools and tech solutions for business automation.
We are currently looking for a Team Lead (QAD) Proofreader For Writing Service with a strong knowledge of English.
Responsibilities:
*check the work our writers are doing and make sure it's up to our standards. If a writer isn't doing a great job, you'll be the one to step in and figure out what to do next;
*keep track of how our team is doing and find ways to help us work better and produce higher quality writing and editing;
*help new members get up to speed and make sure everyone is always learning and getting better at their jobs;
*set up training and learning sessions to keep our skills sharp and make sure we're using the latest and greatest methods and techniques;
*give our writers feedback on their work to help them improve and meet our high standards;
*keep the Head of Support up to date on how our team is doing and suggest ways we can improve.

Working schedule: 5 days per week with flexible day-offs (8 working hours, 1-hour lunch break);
Working hours: 09:00 to 18:00 (10-19)

You are a perfect candidate if you:
*love writing and working with texts, papers;
*have a high level of English (C1,B2);
*attentive to details and like rectify the mistakes;
*like working in a team and helping people;
*ability to lead a team and help others learn.
*would be great if you:
*have an experience in copywriting/proofreading.

We offer:
20 calendar days of vacation and additional 5 days of leave, without a medical certificate;
competitive remuneration, which enlarges as you grow in our company;
bonuses, the amount of which depends on the individual KPI.