Position: Senior ServiceNow Software Engineer
Company: EPAM
Experience required: 3y
Category: Other
English level: intermediate
Published: 2022-08-01T00:00:00+03:00

We create processes and products for unified people management all over EPAM.
Our mission is to build self-explained, integrated into day-to-day life, experience to cover our employees from day one and give them everything to match their needs / find their place in life. Currently, there are around 20 programs in the group, and the number is growing.

RESPONSIBILITIES
Extending and improving Service Catalog - create items with appropriate workflows
Implementing design of a Service Portal - create a handy UI with tailored content right for user needs
UI design and implementation - align the content of Task’s siblings (Change, Incident, Problem, etc)
Extending core functionality by Script Includes, REST APIs, Business Rules
Integration with 3rd party services
CMDB management
Knowledge Base management

REQUIREMENTS
3+ years of ServiceNow development (Business rules, Workflows, Client scripts, ACLs, Notifications, etc.)
Strong working knowledge of multiple ServiceNow modules (migration from legacy toolsets as well as green field development)
Experience with integrations between ServiceNow and 3rd party applications (JDBC, SOAP/REST, MID Server)
Experience with Service Portal
Hands-on experience with platform upgrade
Experience with HTML, XML, CSS, JavaScript, AngularJS, jQuery, Bootstrap
Experience with SQL, database design, and data modeling
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Solid understanding of ITSM processes
Solid understanding of Agile/SCRUM concepts with experience operating in SCRUM teams
ServiceNow Administrator/Implementation Specialist Certifications preferred
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Intermediate English (B1+) should allow discussing mid complexity concepts with customers and the team