Position: IT Officer
Company: EUAM Ukraine
Experience required: 5y
Category: Other
English level: fluent
Published: 2023-04-01T00:00:00+03:00

The IT Officer will report to the Head of Mobile Unit I. As part of the Operations Department, s/he will contribute to the efficient and effective completion of relevant tasks within the mandate of EUAM.

Duties and Responsibilities
The IT Officer will be required, in accordance with the EUAM Ukraine Mandate, Code of Conduct and the General Service Conditions for Locally Contracted Staff Employed by EUAM Ukraine, Serving in Ukraine, to perform the following tasks:
•	Assist the Line Manager in her/his efforts in supporting the development of Information Technology (IT) infrastructure, its management and maintenance procedures in the Ukrainian civilian security sector institutions in accordance with Mission policy and guidelines;
•	Assist the Line Manager in liaising with relevant stakeholders to support improvement in service provision, interoperability between information systems and enhancing the use of information in human resources policy making and planning, budgeting, accounting and monitoring systems in order to increase accessibility and use of data;
•	Assess the needs and the state of play of the IT-systems in the regions (within police and prosecution offices);
•	Support in IT area to implement reforms in accordance with the centrally agreed policies and guidelines;
•	Assist and support the Line Manager in the coordination of projects;
•	Perform translations of all types of documents related to the area of expertise from English to Ukrainian language and vice-versa,
•	Perform interpretation in liaison and consecutive mode from English to Ukrainian language and vice-versa, inter alia at meetings and mentoring sessions for the international members of EUAM as assigned and also during duty trips; 
•	Cooperation with the Senior Adviser on Communications and Information Systems in CSSR Component;
•	Take notes/minutes;
•	Collect and analyse information contained in communications and publications received from different sources, including the press, in continuation of Mission Press and Public Information Division with regards to the respective field of reform;
•	Draft written analysis, reports and presentations;
•	Provide support in developing, planning and organizing meetings and events with local authorities, stakeholders and international organisations;
•	Perform administrative duties, draft e-mails, memos, letters and other requested documents as required, including to maintain filing systems;
•	Maintain, develop and file documents and recorded data in appropriate database, spreadsheets and all data-related files;
•	Handle information with confidentiality and discretion;
•	Perform any other related tasks as requested by the Line Manager.
Qualifications and experience
Eligibility criteria:
•	Enjoy full civil rights and do not have criminal record; 
•	Citizenship of Ukraine and/or holding permanent resident and work permits according to Ukrainian laws;
•	Have fulfilled any obligations imposed on him/her by the laws concerning military service;
•	Successful completion of university studies attested by a Bachelor’s degree in Information Technology, Computer Science, Telecommunications or a closely related field of study (Bachelor’s degree is a requirement);
•	After having obtained the university degree, at least five (5) years of relevant and proven full-time professional experience in the private and/or public sector. 
Essential criteria:
•	Be physically fit to perform the duties relating to the post;
•	Professional fluency in English and Ukrainian languages, both oral and written;
•	Very good knowledge of and experience in the Microsoft Office Suite Package;
•	Knowledge in Governance related issues, to include the development of Ukrainian government and ministerial reform policy;
•	Knowledge of Ukrainian Governmental Institutions, structures and governance processes;
•	Experience in positions requiring organizational skills, with a service approach;
•	Experience in compiling reports.
Additional advantageous assets:
•	Experience in IT project/program management, or IT service management framework including IT security would be a significant advantage;
•	Professional experience in an EU and/or International environment;  
•	Experience of working in an intercultural environment, with respect of diversity;
•	Driving license categories B and C.
Personality assets:
•	Have strong sense of initiative, responsibility and autonomy; 
•	Maintain the highest levels of confidentiality and discretion when dealing with information;
•	Ability to build productive and cooperative working relationships with other mission members;
•	Ability to deal helpfully and courteously with people, including outside contacts;
•	Ability to prioritize tasks and to deliver high quality of work in a timely manner even under pressure;
•	Ability to perform on-call and irregular working schedule and participate on extended duty trips inside Ukraine, if required.