Position: Technical  Support  L2/3
Company: TechHunt
Experience required: 2y
Category: Support
English level: upper
Published: 2020-04-01T00:00:00+03:00

The support engineer provides high-quality technical support  clients rapidly growing customer base. As an expert in both the infrastructure and applicative aspects, the engineer will support both technical and non-technical end-users. Scripting and documentation project will also be included.

Duties:
•	Monitor an operational financial system
•	Interact with customers in the US/EU as tier-2/3 support
•	Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary.
•	Perform configuration modifications, Documenting troubleshooting and problem resolution steps


Desired Skills & Experience:
•	Linux knowledge : analyze logs , regexp, processes
•	Experience as support Engineer for production environments
•	Excellent English
•	Scripting of Bash