Position: Project Manager/Senior Project Manager
Company: Softserve
Experience required: 5y
Category: Project Manager
English level: upper
Published: 2021-12-01T00:00:00+02:00

We are looking for an experienced project manager to join the DACH leadership team.
As a project manager, you’ll behave a full ownership managing project throughout the project lifecycle – from contractual agreements to acceptance. 
This envisions:
•	Being part of a pre-sale team to understand customer’s needs, match them with SoftServe capabilities, and come up with a competitive offer to the customer
•	Initiate the project and staff project team
•	Lead project execution managing all project’s constraints, including costs, and budget
•	Be responsible for your team performance, and personal growth of every individual team member
•	Ensure project acceptance by the customer, and proper project closure
•	Be responsible for extending existing business with the customer by knowing the customer’s goals, and objectives, understanding business needs, discovering new opportunities, suggesting appropriate SoftServe services, etc.
Our customers come from the DACH region, and most are large enterprise companies, requiring technology consulting and execution partner to help them digitize their business. Project manager in addition to common project management activities will be responsible for discovery of customer’s corporate culture, and business etiquette and further fluent navigation in this corporate environment, building close relationships with customer’s stakeholders, and help driving our customer’s business to success.
Requirements to the candidate:
•	2-3 years of proven experience in project management with record track of successfully delivered projects
•	Experienced in working with enterprise clients, navigating internal politics, managing stakeholders’ interests and expectations 
•	Strong technical background
•	Understanding of traditional and agile project management methodologies 
•	Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
•	Excellent people management and conflict-resolving skills 
•	Excellent management skills to interact with staff, colleagues, cross-functional teams, and third parties 
•	Strategic thinking with the ability to transform strategy into actionable tasks 
•	Willingness to travel up to 25% of working time 
•	Willingness to work extended hours in situations, which require fast processing, or appear to be force-majeure
•	Spoken German will be a big plus
Project manager’s responsibilities will include:
•	Define and apply the project management methodology according to the needs of a particular project. 
•	Establish consistent project management processes within the project. 
•	Create and maintain the project management documentation and revise it as appropriate. 
•	Manage the project-related day-to-day operational activities, provide project status reports to stakeholders, including high-level status reports from the perspective of the client, people, and business development. 
•	Team management starting from staffing, and proceeding with workload, motivation, career development, compensation, and expectations management
•	Implementation and usage of the best-in-class delivery metrics to reach and maintain a high level of performance
•	Ensure the project-related metrics, such as NPS, ESAT, and the turnover rate, are at the target level
•	Ensure that the project’s financial forecasts are met with expenses managed according to the available budget
•	Expectations management where project manager balances the client’s needs and goals with the available resources and constraints. 
•	Communication management using a range of tools and approaches to ensure effective and efficient 2-way communication is practiced
•	Stakeholder management through alignment of the different goals and needs between all levels of individuals or organizations, involved with the project
•	Coordinating and integrating business development activities across multiple organizational units and divisions at SoftServe