Position: Community and Social Coordinator
Company: ChromaWay AB
Experience required: 2y
Category: Marketing
English level: fluent
Published: 2023-08-01T00:00:00+03:00

We are a dynamic crypto ecosystem seeking a Community and Social Coordinator to join our team. In this combined role, you will be responsible for building and nurturing our online community, developing and implementing digital marketing strategies, and engaging with users across various platforms. You will also be responsible for coordinating community events, managing social media channels, creating engaging content, analyzing campaign performance, and providing exceptional customer support. If you are a crypto native with a strong passion for digital marketing, excellent communication skills, and a desire to foster a thriving community, we invite you to apply!

**Responsibilities:**
- Develop, implement, and manage community engagement and digital marketing strategies across various channels, including social media, email marketing, content marketing, and paid advertising to grow and strengthen the company's online presence.
- Monitor, manage, and respond to community feedback, comments, and inquiries in a timely and professional manner, fostering a positive and inclusive community environment.
- Create, curate, and distribute compelling content, including articles, infographics, videos, to educate, engage the community, and promote our products, services, events, and partnerships across various social media platforms.
- Identify, collaborate with, and manage relationships with key influencers, thought leaders, and strategic partners within the crypto and blockchain space.
- Identify online and offline community events, including AMAs, webinars, meetups, and conferences, to connect with the community, enhance the company's brand visibility, and execute mutually beneficial collaborations and campaigns.
- Monitor and analyze community feedback, key performance indicators (KPIs), and data from digital marketing campaigns to inform product development, marketing initiatives, and overall community strategy. 
 - Assist with the creation of monthly marketing reports.
- Keep the community up-to-date with the latest product improvements; help the product team pinpoint usability and product enhancements.
- Stay up-to-date with the latest industry trends, developments, and best practices in cryptocurrency, blockchain, digital marketing, and community management.


**Requirements:**
- Degree-level qualification or equivalent relevant work experience. Bachelor's degree in business administration, marketing, communications, or a related field is preferred.
- Active on social media related to crypto. Must be a crypto native.
- Experience in reputation management.
- Ability to track community sentiment through hands-on experience with key social media platforms including Instagram, Discord, Telegram, Twitter, Facebook, LinkedIn, and Reddit.
- Good written and verbal communication skills.
- Strong organizational and project management skills, as well as attention to detail.
- Firm grasp on various marketing platforms, channels, and best practices, including social, digital, and email marketing.
- Occasional travel may be required.