Position: Customer Marketing Specialist
Company: Intellias
Experience required: 2y
Category: Sales
English level: fluent
Published: 2022-09-01T00:00:00+03:00

The person responsible for effective key accounts management support, client-facing marketing programs, and customer communication channels development.

 As a key marketing team member, you will build strong relationships with customers through engaging marketing campaigns. Your strategies will directly benefit the sales and marketing teams by increasing customer advocacy through referrals, testimonials, and references, identifying opportunities through compelling insights research, and increasing loyalty for client retention. 

**Responsibilities:**

- Together with account management and delivery teams drive Intellias account development plans for key customers worldwide
- Create strategies to optimize onboarding and fuel upsell/cross sell opportunities
- Lead development of project case studies and client references.
- Research, plan, and develop customer centric content for collateral, delivery team presentation and customer communications
- Drive test-and-learn campaigns across the customer journey to enhance contact optimization strategies and overall ROI
- Effectively run customer marketing programs for customer engagement, brand awareness and loyalty

**Requirements:**

- 2+ years of marketing or customer experience roles in a technology product or service company
- Knowledge of commonly used CRM systems
- Proven track of effectively planned and executed marketing programs and campaigns
- Analytical mindset and bias for customer-centric planning
- Ability to dive into data, identify trends for proper action planning
- Advanced English language skills, both written and verbal
- Strong Excel & PPT skills

**Nice to have:**

- Languages: German \ Polish \ Arabian \ Hebrew