Position: Customer Success Representative
Company: Streamline
Experience required: 1y
Category: Support
English level: fluent
Published: 2022-03-01T00:00:00+02:00

Requirements:
Fluency in English with no or minimal accent (!);
Technical background (!);
Customer service experience and strong communication skills.

Will be a great plus:
Experience of living in English-speaking countries.

Responsibilities:
Resolve support issues received from customers via email, live chat, and calls;
Become a product expert and collect best practices for publishing in our knowledge base;
Proactively contact customers to secure customer success and to collect feedback;
Report issues to the developer team for further resolution.

We offer:
The opportunity to learn & grow as a professional in a warm and friendly environment;
Rapid career development according to your performance;
Official contract and accounting support;
Medical insurance.