Position: Customer Quality Assurance Department (Proofreader)  Team Lead
Company: edustorm.co
Experience required: 1y
Category: Support
English level: upper
Published: 2023-07-01T00:00:00+03:00

We are a product company developing and promoting our own websites in a competitive niche of academic consulting in the US. 

We're on the hunt for a detail-oriented pro to join our team as the Quality Assurance Department (QAD) Team Lead. In this role, you'll be the one in charge of making sure our written and edited work is top-notch. You'll help guide our QAD team, make sure we're always improving, and help us keep up our reputation for great quality.

What you'll do:

Lead the QAD Team: You'll be the go-to person for our QAD team. You'll help new members get up to speed and make sure everyone is always learning and getting better at their jobs.

Check on our progress: You'll keep track of how our team is doing and find ways to help us work better and produce higher quality writing and editing.

Keep us learning: You'll set up training and learning sessions to keep our skills sharp and make sure we're using the latest and greatest methods and techniques.

Run the team: You'll hand out assignments and make sure everyone knows what they should be doing and when they should be doing it.

Keep an eye on our writers: You'll check the work our writers are doing and make sure it's up to our standards. If a writer isn't doing a great job, you'll be the one to step in and figure out what to do next.

Bring in new writers: You'll work with our HR team to find and hire great writers. You'll also help to check their skills to make sure they're a good fit for our team.

Give feedback: You'll give our writers feedback on their work to help them improve and meet our high standards.

Stay in the loop: You'll keep up with the latest news and techniques in writing, editing, and quality assurance. You'll also take part in workshops and trainings to keep your own skills sharp.

Report to the Head: You'll keep the Head of Support up to date on how our team is doing and suggest ways we can improve.

What you'll need:
*Advanced English (excellent written and verbal communication skills).
*Experience with quality assurance, especially in writing and editing.
*The ability to lead a team and help others learn.
*A sharp eye for detail and a commitment to high-quality work.
*Great communication skills.
*The ability to handle a fast-paced, deadline-driven environment.
*Knowledge of the best practices and techniques in writing, editing, and quality assurance.
*Skill with writing and editing tools.
*Good problem-solving abilities.
If you're a hardworking pro who loves quality writing and editing, we want to hear from you. Join us as the Quality Assurance Department (QAD) Team Lead for Writing and Editing and help us keep up our reputation for great quality work.