Position: Head of Documentation
Company: upSWOT
Experience required: 3y
Category: Technical Writing
English level: upper
Published: 2023-04-01T00:00:00+03:00

We are looking for an experienced Technical Writer 
with team management skills to create, visualize, and adapt documentation in user-friendly language, as well as develop internal high-level documentation that describes our product for the best interaction between the product teams.
We are now actively expanding our team of technical writers and are looking for a professional who has a high level of attention to detail and can quickly understand the company's scope of business.

Responsibilities:

-Team Management
-Produce high-quality technical documentation: API Guide, User Guide, Administration Guides, and product documentation.
-Create and up-to-date technical documents, product guides, configuration/installation instructions, and release notes.
-Develop product documentation for employees inside the company to facilitate a deep understanding of the product by all teams.
-Analyzing RFP requirements to ensure proposals meet all necessary criteria
-Writing and editing proposals, RFP responses, bids, and other technical documents with a strong focus on accuracy and completeness
-Maintaining up-to-date and accurate documentation in -Confluence or other documentation management tools
-Developing and maintaining proposal templates and other proposal-related documentation
-Managing proposal development timelines, and coordinating with stakeholders to ensure deadlines are met
-Providing guidance and training to other team members on proposal development best practices and processes

Requirements:
-3+ years of experience as a technical writer.
-Ability to deliver high-level analytical documentation.
-Ability to grasp technical concepts quickly and make them easily understandable in text.
-Excellent writing skills in English.
-Have the documents that are used to demonstrate professional experience.
-Proven experience writing successful proposals and RFP responses in a technical field
-Familiarity with industry-standard proposal development processes and methodologies
-Proficiency in technical writing and editing, including the ability to translate technical information into clear and concise language for non-technical audiences
-Experience with Confluence or other documentation management tools
Technical skills:
Understanding of SDLC and software development.
Ability to visualize the process, and functionality with the semantics of BPMN or UML diagrams.
Knowledge of Markdown syntax.
Strong working knowledge of Confluence, Microsoft Office, and draw.io.
Would be a plus:
Madcap Flare knowledge
Benefits:
- Possibility to grow within a multicultural work environment with a flat structure and direct, informal communication
- Flexible working environment
- Full-time employment
- Remote work
- 4 working days week