Position: Customer Experience Advocate
Company: AllStars-IT
Experience required: 1y
Category: Marketing
English level: fluent
Published: 2021-04-01T00:00:00+03:00

AllStars-IT is an international IT offshore staffing company. We have top notch software experts with a grounded hands-on experience. We combine cutting-edge technologies and best talents to drive global innovations.


Our client creates a team management solution to connect people to workplace processes, for companies of all sizes, across any industry. They don’t just make a tool that works, they make a tool that people love to use. Today, monday.com is the go-to workplace tool for over 40,000 teams around the world who are now more engaged, more collaborative, and more on top of their work than ever before.


Required skills
- Prior experience in customer service or account management
- Excellent interpersonal skills and multitasking abilities
- Superb written and verbal communication skills
- Ability to take initiative and adapt
- Advanced/Fluent English

Responsibilities
- Build strong relationships with our clients to understand their needs and ensure their success with monday.com
- Serve as the main point of contact and liaison between clients and the rest of the monday.com team
- Empower customers to connect their goals and challenges with the solution in monday.com
- Take ownership of new accounts and manage their on-boarding
- Lead online webinars, consultations, and one-on-one demos to educate customers on the features of the product
- Stay in touch with clients to ensure that they’re realizing the full potential of monday.com

We offer
- High salary
- Medical insurance
- Extra bonuses for Educational/Sports Courses
- Free breakfast
- Ability to grow as a Meet-up speaker
- Different kind of corporate parties
- Interesting and challenging work in a dynamically developing company
- Professional development opportunities
- Modern and comfortable office with billiard room, game room, perfect location in BC “Gulliver”, in the center of Kyiv.