Position: Customer support representative
Company: WOW 24-7
Experience required: no_exp
Category: Support
Published: 2022-12-01T00:00:00+02:00

WOW24-7 is an outsourcing company that provides services in the field of Customer support. We are currently looking for a proactive and ambitious Customer Service Representative who speaks German at B2 level or above!

WOW24-7 is an outsourcing company that provides services in the field of Customer support.
We cooperate with technology companies and successful startups from more than 20 countries, market leaders in Europe, USA and Canada. We know how to combine innovative solutions and human approach in every customer request by phone, mail or chat.

If you still do not know where to apply your German, want to work with interesting projects without being tied to the office - then you have finally found your company :)

With WOW24-7 you can practice your foreign language every day and have the opportunity to work from anywhere in the world. Flexible, pre-agreed work schedule will allow you to be in time everywhere, and payment of remuneration linked to the exchange rate will facilitate donations not only for satellites for Ukraine.

In our team we value humanity and sincerity in relationships. An employee of WOW24-7 is an independent, responsible and purposeful person who is interested in technological innovations, open to new opportunities and strives to develop professionally.

Now we are looking for a proactive and ambitious Customer Service Representative who will join our team to implement the project!

Why else to choose WOW24-7 team:

Flexible and pre-agreed work schedule.
A graded salary system that will allow you to grow from junior to senior level, with a corresponding increase in salary.
Mentoring program, thanks to which you will be able to develop professionally and master new areas.
Salary linked to the exchange rate.
18 days of vacation and 10 days of sick leave without additional certificates.
Bonuses for achieving goals.
Referral program that allows you to recommend the company to your friends and get nice bonuses for it.
Friendly team that is always ready to help in solving any issues.
We offer competitive salary - from 600 to 700 dollars.
Remote work format.
Training is fully paid from the 1st working day.
Constant support during the probationary period.
The company pays for specialized courses/trainings/webinars for your development.

Requirements for the job:
German language knowledge from B2 level both orally and in writing is a must (we check German). 
Willingness to work with people and help them in solving issues of varying complexity.
Ability to act in non-standard situations (what to do if you do not know the answer to the client's question?).
Be able to explain the complex in simple words

Working conditions:
The main format of work is remote.
Probationary period - 1 month.
Schedule - from Monday to Friday from 8:00 to 17:00. Saturday - Sunday from 10:00 to 15:00.
2 floating days off per week.
The schedule is made in advance, taking into account your wishes.

Interested in the vacancy? Feel free to respond!