Position: Vice President of Delivery
Company: DICEUS
Experience required: 5y
Category: Other
English level: fluent
Published: 2023-07-01T00:00:00+03:00

About the role
The Vice President of Delivery is the most senior leadership position in the Delivery organization. VP of Delivery leads Delivery Managers to ensure premium client experience and develop technical, project, account, and portfolio leadership.

Duties and responsibilities
- Own and operate a Delivery organization P/L in a balanced manner, considering client growth, operating costs, and maintaining a best-in-class NPS and attrition.
- Build and coach a team of Delivery Managers to ensure delivery excellence and growth of Delivery Units.
- Establish and maintain customer relationships with Executive and Senior levels.
- Collaborate closely with the Sales Department during the pre-sale stage.
- Contribute to clients' success by actively participating with Delivery Managers at clients' strategy sessions, QBRs (Quarterly Business Reviews), and ADPs (Account Development Plans).

Requirements
- Strong understanding of software development company operations and business models
- MS degree or above (MBA Desirable)
- 10+ years of proven experience in management
- 5+ years of leading Delivery or client-facing organizations in software outsourcing or related industries
- Excellent client-facing skills, with a track record of using engaging presentation and written communication skills with senior clients
- Willingness to travel and readiness for business trips
- Record of developing strategic sales with corporate clients
- Comfortable operating in a fast-paced environment and working with international teams
- Excellent people management skills, with a proven track record in managing their growth
- Experience in taking extreme ownership of providing guidance and overseeing critical aspects of the project, including budget, scope, schedule, and quality
- Strong understanding of SDLC management and excellent proficiency in project management industry standards
- Knowledge of traditional and Agile project management methodologies
- Advanced understanding of project management techniques and tools, including basic revenue models, profit and loss modeling, project pricing models, project billing procedures, budget estimation techniques, and others
- Proven background in managing different types of projects, such as Fixed Price, Time and Material, Outcome-based, SLA
- Ability to track IT industry trends and adjust strategies accordingly
- Business-driven personality, with a focus on delivering results that meet client needs and expectations
- Excellent spoken English skills, at an advanced level
- Preferred experience in insurance, banking, and fintech