Position: Customer Support Agent (with fluent English and Portuguese)
Company: Gosty
Experience required: 1y
Category: Support
English level: fluent
Published: 2023-04-01T00:00:00+03:00

About BetBerry
Our online casino company is a brand-new project in the LatAm market, offering a wide range of exciting games and betting options to our customers. We are proud to be a part of a fast-growing iGaming platform from Ukraine, which allows us to constantly innovate and improve our products and services.

We offer a wide variety of games, including slots, table games, and live dealer games. Our games are provided by some of the top software providers in the industry, ensuring that our customers always have access to the latest and greatest games.

At our online casino, we are constantly striving to improve and grow our business. We are always on the lookout for talented individuals who share our passion for gaming and want to be a part of our dynamic and fast-paced industry. If you are interested in joining our team, please check out our job listings and apply today!
As an employee of our online casino company, you will have the opportunity to work with some of the most talented and innovative individuals in the industry. We believe in fostering a culture of creativity, teamwork, and continuous learning, and we provide our employees with the support and resources they need to succeed.

If you are passionate about gaming and want to be a part of a dynamic and fast-growing industry, we encourage you to apply for a position with our online casino company today. We look forward to hearing from you!

Main responsibilities of Customer Support Agent: 
- Dealing directly with customers by live chat and emails (e.g. online chat and email)
- Handling and resolving customer queries
- Directing requests and unresolved issues to the appropriate person

Few musts: 
- Be fluent in written and spoken Portuguese and English (Portuguese is the main language of our clients)
- At least 1 years of experience in Customer Support at iGaming 
- Be happy to work different shifts (first time your schedule will have only day shift but with our growth we will also cover night shifts)

Also about our perfect candidate: 
- You are super excited about startups and the chance of being at the very-very start of it
- You are ambitious and willing to have a high career growth in future (we consider this person to be Supervisor/Team Leader in future)
- You are ready to be a person who will be helping to build CS Department from scratch.