Position: Customer Support Specialist (English)
Company: Raviga Group
Experience required: 2y
Category: Support
English level: fluent
Published: 2022-05-01T00:00:00+03:00

Ideally you will be experiencing support another software company, (ideally a a startup), if you haven't then only apply if you are going to super awesome working in this space.

As a startup it's super important for us that:
- You have excellent written and spoken English.
- You are confident enough to provide technical support (training provided) and happy to find the answer when one isn't obvious.
- You are fun to work with.
- You REALLY care and are as dedicated as much of the rest of the team.

Our company provided software products to class-based companies. Such as Swim, Dance, Gymnastics and Tennis schools.

On a daily basis your main task will include:
- Dealing with email queries (English)
- Dealing with live chat queries (English)
- Dealing with phone queries (English)
- Live product demos (1-2-1 walkthrough via web meetings)
- Help with international marketing communication

As working for a startup you many opportunities to also work with in other parts of the business (after main duties are complete). Strongly believe in self starters and people wanting to find more interesting work to do - great team help us build an awesome product for happy customers.

Send us your details - we are excited to talk!