Position: Technical Customer Support
Company: United Software
Experience required: 1y
Category: Support
English level: fluent
Published: 2021-02-01T00:00:00+02:00

JetPatch is an early-stage cybersecurity company offering an innovative cloud-based vulnerability remediation platform. Using advanced algorithms, intelligent workflow engine and machine learning capabilities, JetPatch reduces enterprise’s cyber risk by governing and automating the complex process of vulnerability patching, while achieving significant operational efficiencies and cost savings.

Requirements
- good knowledge of Linux and Windows OS
- Software installation, software upgrades
- knowledge in IT: vCenter, Active Directory, 
- knowledge in cloud (Azure/AWS/Google) is an advantage
- basic networking knowledge:  Web, SSH, firewalls,
- troubleshooting skills
- good people skills
- able to work with customers 

Responsibilities
- Proactive position in problem solving
- Result orientation skills
- Experience in configuration and support of the following systems
- Network configuration and troubleshooting
- Knowledge of information security
- Work in remote/international team

Working Conditions
- Premium medical insurance (after probation period)
- Fitness club membership (after probation period)
- 24 calendar days of vacation per year
- 15 paid sick leaves per year
- State holidays
- Company legal and accounting support
- Flexible working hours without time trackers
- Office breakfasts, snacks, beverages, and cheer-up events