Position: Polish Customer Support Representative
Company: Helpware
Experience required: no_exp
Category: Support
English level: upper
Published: 2022-10-01T00:00:00+03:00

Currently, we are looking for a Polish-speaking Customer Support for our client to join our team. As a Customer Support, you will be responsible for handling customer chat conversations with Polish and English-speaking customers.

Helpware is a global company providing outsourcing back-office services with offices in the USA, Mexico, Ukraine, and the Philippines. We help small businesses as well as enterprises to free up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses.
In 2018 Clutch - B2B ratings, research, and reviews company - has named our Team a Leader in multiple service categories for BPO companies!
We are growing and have an open position for a Customer Support Representative.

**Representative Skills and Qualifications:**
Excellent written skills in Spanish and English (Polish - Advanced/ Upper-Intermediate, English -Upper-Intermediate)
Experience in the Client support area
Basic technical background (strong experience in using apps)
Proactive approach, empathetic individuals, problem-solving skills

**Responsibilities:**
Providing Customer Support for the website users
Handle support inquiries via email/chat
Work with information concerning inquiries, confirmations, and complaints;

**We offer:**
Possibility work remotely; 
Competitive compensation linked to UAH/USD rate;
Medical and Life insurance after the trial period;
English classes with a native speaker;
Schedule: 8 AM - 12 AM (the shift - 8 working hours + 1 hour of a break during this period of time)
Corporate training and parties.