Position: Middle Integration Engineer
Company: ELEKS
Experience required: 3y
Category: Support
English level: upper
Published: 2023-05-01T00:00:00+03:00

**ABOUT PROJECT**
Our client is a product company headquartered in Denmark. Its product is a web-based master data management platform. This Azure-based data ecosystem helps global companies get the most out of their data faster and easier than ever before.

**REQUIREMENTS**
3+ years of relevant experience
Deep understanding of Azure, particularly the following services: Portal, Event Grid, Event Hub, Functions, Kubernetes Service
Ability to change or create simple C# code
Consuming RESTful and SOAP APIs, GraphQL
Databases & SQL
Kafka/Azure Service Bus (or equivalent Event streaming platform) and Event stream processing pattern (ESP)
Data Management experience
SAP Knowledge would be a plus
At least an Upper-Intermediate level of English

**RESPONSIBILITIES**
Proactively communicate and update the task status of projects
Work with the customer and be part of the customer journey from installation to live and take responsibility for the technical implementation of the product
Be part of the Customer team on a day-to-day basis
Work with the wider Services team to understand customer requirements, analyze Customer requirements from a functional and technical perspective, and size the work together with the Delivery Managers
Highlight risky items and design happy paths in areas identified as gaps
Responsible for the customer solution and data design, defining the best functional and technical solution for the customer to meet their scope and use cases
Install and implement a data management platform for the Customer, configure, integrate, and customize the platform based on customer requirements and their use cases
Challenge the customer to ensure the implementation design and solution are the best possible for them and their use cases
Provide demonstrations and training on the solution to Stakeholders
Partake in technical project reviews
Provide technical guidance to our customers and partners, and promote the product’s best practices
Proactively improve processes to promote better quality and safer deployments and feedback on the product to internal teams
Contribute to the continuous improvement of the product by logging impediments and discussing customer issues with the Product team to influence the Product development
Responsible for raising User Requests/Impediments of high quality, which can then be used and triaged via the Head of Implementation
Acting as a key stakeholder on new features, this includes testing features prior to customer release and providing valuable and useful feedback to the product team
Act as the technical adviser and customer representative in the organization, provide technical advice for sales and customers
Responsible for own up-skilling on the project, this includes keeping up to date with new versions of the product and underlying product technologies
Support the Head of Implementation in the technical upskilling of the team. Provide technical support and guidance for the Implementation team, mentor and coach team members