Position: Senior SAP C4C Consultant
Company: Customertimes
Experience required: 3y
Category: Other
English level: intermediate
Published: 2022-10-01T00:00:00+03:00

SAP C4C (Cloud for Customer) Consultant facilitates the implementation, roll-out and support of the SAP solution to enhance the clients’ business functionality and overall performance, while maintaining a high degree of customer satisfaction. 

**For that you’ll be expected to:** 
- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements 
- Facilitate workshops to collect business requirements 
-Map client business requirements, processes and objectives, develop necessary product modifications to satisfy clients' needs
- Design, customize, configure and test SAP C4C solution 
- Identify gaps, issues and workaround solutions 
- Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems 
- Document functional designs, test cases and results 
- Proactively identify and propose business process and/or system enhancements 
- Provide ad-hoc training and user support as required 

**Requirements:**
- 3+ years of experience in a full cycle SAP C4C implementation or rollout projects as a Consultant 
- At least 2 full cycle SAP C4C implementations 
- Extensive business process knowledge in areas such as Sales, Service, Interaction Center, Marketing, including integration areas with ERP - Sales and Distribution, Materials Management, Production Planning, Financials, and Controlling 
- Experience in Integration between SAP C4C, SAP CRM On Premise, SAP ERP either using CPI/HCI/PI/PO 
- Ability to understand business processes from a customer perspective 
- Ability to multitask and manage multiple deliverables and projects at the same time 
- Good communication skills
- English: Upper-Intermediate or higher
- Certification in SAP C4C will be a plus 
- Preferably located in Eastern Europe or remote, but ready to work with maximum overlap with CET time-zone 

**Technologies and processes:**
- SAP C4C (Cloud for Customer) configuration and integration 
- Applications Studio (SDK) to develop and deploy complex solutions
- Will be a plus: experience with ABSL, UI Script, UI designer in Cloud