Position: Customer Service Representative
Company: CallBro
Experience required: 1y
Category: Support
English level: fluent
Published: 2023-04-01T00:00:00+03:00

Call Bro LLC is a Customers Service Outsourcing company, based in Texas, USA. CallBro helps businesses optimize their customer support operations while reducing costs and increasing efficiency. We believe that our success is tied to the success of our clients, and that’s why we are committed to delivering the best services possible.

Who we're looking for:
- A customer support specialist who understands technical customer support, communication rules, and working with scripts.
- With excellent communication skills (you're not tired of talking on the phone);
- With scriptwriting skills (you can easily follow written rules);
- With English proficiency at the Upper Intermediate level or higher (you're ready to talk about specialized topics with native speakers).
*Preferably with experience in Appliance/HVAC/Plumbing repair companies 

Your main tasks will be:
- Answering calls from customers in the CRM system (up to 50 calls per day on average);
- Filling out applications in the system and coordinating customer requests;
- Providing reports on completed work.

What we offer you in our company:
- Fully remote work, as long as you have a comfortable workspace and internet;
- Salary paid in USD;
- A team of other experts and a team lead who are willing to share their experience. Our quality control department will help you understand where you need to improve and how to earn more;
- Our team is only growing towards our grand goals, so you have the opportunity to be at the forefront of a new and great project.
- If you understand that this opportunity is perfect for you, please send us your resume, and we'll contact you for further communication.