Position: Information Management Manager(Cash and Markets)
Company: Norwegian Refugee Council
Experience required: 5y
Category: Other
English level: upper
Published: 2023-08-01T00:00:00+03:00

A very exciting opportunity to join NRC Ukraine as an Information Management Manager(Cash and Markets). to lead the project staff, Contribute to the development of Country, Area, and cash strategies, initiate and participate in the development of relevant cash projects, Coordinate and manage Cash project implementation (activities, budget, and project documentation) in line with proposals, strategies, and donor requirements, Liaise and collaborate with relevant local authorities and other key stakeholders

 Background

The Norwegian Refugee Council has been present in Ukraine since 2014, helping more than 700,000 people with food, shelter, water, sanitation, and legal assistance. Rapid change of situation in February 2022 during which whole Ukraine became affected by the conflict required significant scale-up of emergency programmes.  In response to the large-scale of displacement of refugees fleeing Ukraine, NRC is in the process of setting up humanitarian operations for refugees arriving in Poland, Romania and Moldova. NRC will respond, focusing on an integrated approach that combines our sectoral areas of expertise – education, protection, urban displacement outside camps, legal aid (ICLA) and shelter – working to a great extent through local partners.   

The bulk of NRC’s response is through Multi-Purpose Cash Assistance, leading to the creation of a regional Cash and Markets team who support the work carried out by the Ukraine Country Office Cash and Markets team. This regional team focuses on coherence (ensuring tools and approaches are standardised across the response), creativity (focusing on innovative thinking), collaboration (working with different departments and teams across NRC), accountability (being honest and transparent about challenges and successes) and creating an enabling environment whereby tools and skills are shared across NRC.

Your passion, skills, and experience can make a big difference.

RESPONSIBILITIES
What you will do:

Support the setup of a beneficiary management system platform to derive and extract quality data enabling proper insights.
Provide IM support to NRC’s cash distribution programme, by supporting the identification and definition of process flows; ensuring the solidity of the data model, and the interoperability of the programme with NRC tech stack; supervising the data\process coordination of the cash assistance component with other relevant core competencies such as education, ICLA, or shelter. Y
Design and implement data schemas for managing beneficiary data and develop data pipelines and integrations/features within our CRM platform.
Liaise with software service providers on development of new data models, updates, and repairs based on different assessments, tools or available datasets.
Understand both the end-user data needs and organization data structures and definitions to ensure the right data is available.
Build and maintain ad-hoc and recurring datasets collaborating with C&M Analysis Manager, Digital Cash PM, and other users to generate actionable insights. 
Provides quality control and oversight of the data that is being collected and identify and address errors in collection or input and output
Designing and working within the Cash and Markets team to implement processes to review reports of “bad” data and confirming issue (or clarify and close out), identifying root cause, designing solution, prioritizing and executing remediation
Supports and contributes to the development of data management systems through documentation, implementation, and coordination of standardized information flows
In cooperation with other internal stakeholders, develop a sound strategy for harnessing secondary data through the use of support systems such as geodata and GIS tools, and support other NRC staff engaged in these activities 
Lead the identification, review and integrity of datasets extracted from multiple sources (DCH, beneficiary management system, form builders, CRM etc.) to identify any co-relation and anomalies and create an action plan to capacity building or catering to creating operational standards easing towards its analytics.
Lead the creation of a data integration strategy to automate the inclusion of information on access analysis currently being undertaken by RO & HO Access Team, the ERT, and others. 
Build relevant dynamic dashboards and tools that can be utilized to structure data analysis as well as visualize data for both internal and external audiences. 
Structure reporting formats, inputs and data collection tools for sit reps, donor reports and for advocacy analysis and reports
QUALIFICATIONS
What you will bring:

Minimum 4 years of experience of data management, database design, Information Management
Education: University degree in IT, Data science, Data management or analytics
Deep Understanding and expertise in Python, R, Relational databases, and Excel.
Ability to coordinate tasks and work processes and work with short deadlines
Experience with facilitating and leading internal organisational processes
Fluency in English, both written and verbal 
Knowledge of tools such as ARC GIS and other ESRI related mapping tools 
Expert knowledge of Power BI, Excel and Visual Basic 
Long-term experience in the development of and visualization of humanitarian response data sets 
Expert knowledge of humanitarian information management functions and coordination mechanisms 
Experience working with API’s 
Experience with backend or data engineering 
Preferred experience in modern backend programming language (Python preferred) 
In–depth understanding of data structures and other computer science fundamentals
Experience in building secure systems