Position: Customer Support Engineer
Company: Keplercode
Experience required: 3y
Category: Support
English level: fluent
Published: 2023-01-01T00:00:00+02:00

Fast-growing, leading c-commerce startup is expanding its Ukrainian team.

We are looking for 1 level customer support person who will assist our end users.
90% of the job is answering users via Intercom(or follow up email).
There is possiblity to learn some JS or QA basics from the team if the person is interested.

Requirements: 
- Advanced English leve is a must
- Intercom experience is a plus
- Some technical knowledge is required, basic ability to throubleshoot in-browser applications
Since most of the users are US based - working hours are approx. 17:00-01:00.