Position: Customer onboarding specialist (HubSpot)
Company: Resultify
Experience required: 1y
Category: Support
English level: upper
Published: 2023-03-01T00:00:00+02:00

We are a digital marketing agency with offices in Lviv and Malmo, Sweden. Our team consists of a wide range of skills; technical, creative, project management, marketing etc. and we are Platinum partners at HubSpot.

We are looking for customer onboarding specialist who can join our team in Lviv. As an Onboarding Specialist for HubSpot, you will be responsible for ensuring our new customers receive a smooth and effective introduction to HubSpot. You'll work closely with our sales and marketing team to ensure our customers are satisfied and getting the most out of the platform.

**Key responsibilities:**

-Create and implement a process for onboarding new customers, including a welcome guide and training
-Work closely with the sales team to ensure all new customers receive a personalized introduction to our products and services
-Develop and conduct training sessions and webinars to help customers get the most out of the HubSpot platform
-Collaborate with the customer service department to handle any questions or issues customers may have during the onboarding process
-Create and update documentation and training materials to help customers understand and use the HubSpot platform
-Collect feedback from customers and use it to improve the onboarding process and training materials

**Qualifications:**

-English level: upper intermediate (B2) is a minimum requirement
-Experience working with customer onboarding and training
-Familiarity with HubSpot or other CRM or marketing automation platforms
-Excellent communication and presentation skills
-Ability to work independently and in a team
-Relevant training in digital marketing is a plus

What makes us different is our Scandinavian workflow and management, projects of different duration and complexity and a high level of social trust. We provide an excellent benefit package. 
Sounds interesting? Apply to join Resultify now!