Position: Customer Success Manager
Company: DevBrother
Experience required: 1y
Category: Other
English level: upper
Published: 2021-08-01T00:00:00+03:00

**Project:**
The product is related to crypto exchanges and White Label Solutions. Working with a highly professional team from NY, with the highest standards of programming, management, and work with GIT. The product has been successfully operating and growing for more than 5 years.

If you have a strong interest in crypto exchanges and desire to gain experience in the crypto space, this could be the opportunity you’ve been waiting for. 

**Requirements:**
● Excellent project management skills 
● Exceptional communication skills 
● Strong relationship manager 
● Acute attention to detail 
● Enjoys interacting with customers 
● Technically inclined (coding skills are a bonus) 

**Responsibilities:**
● Deliver world-class, personalized service to clients with a diverse array of product needs 
● Communicate daily and build relationships with executives and key stakeholders from the client-side 
● Liaise with the sales, onboarding and support teams to meet client needs 
● Project management of client accounts, including coordination with the finance team 
● Provide training to clients using our trading platform 
● Suggest strategic business improvements to clients 
● Actively seek opportunities to upsell new features to customers

**We offer:**
● Daily support for your technical and personal growth.
● Medical Insurance
● Professional and very friendly team, that is always ready to help and support
● Flexible working hours. Office 24/7 in modern Business Center near m. Nauchnaya
● We are open to your individual initiatives.
● English lessons twice a week at the company office
● The company pays up to 50% of the cost of refresher courses for any employee of the company
● Partly Taxes Coverage
● Paid vacation and sick leave
● Mentor and Educational Programs
● Accountant, Legal Engagement Structure Support
● Regular Activities on Corporate level (Team Buildings, Sports Events, Table Games, Tech Events)
● Advanced Bonus System