Position: KYC Specialist
Company: PaymentOp
Experience required: 1y
Category: Other
English level: upper
Published: 2023-05-01T00:00:00+03:00

**Key tasks and role: **
- Evaluating new account documentation;
- Reviewing policies and procedures;
- Analysing market trends and customer behavior.

**Primary key responsibilities:**  
- Ensure that work is carried out and delivered to a high level of 
  quality and in a timely manner, while working as part of a 
  cohesive team;
- Carry out knowledge checks (KYC);
- Ensure that all client documents are in order and up to date;
- Identify documents that do not comply with company 
  requirements;
- Identify any signs of falsification of customer documents;
- Perform customer due diligence (CDD) using publicly available 
  data sources;
- Comply with anti-money laundering and counter-terrorist 
  financing laws;
- Draw up SAR reports for regulatory authorities (internal reports);
- Translation of documents;
- Social profiling;
- Requesting missing data or documents;
- Assist customer service representatives with customer 
  verification processes and specific customer tickets/requests;
- Actively participate in improving technical processes and 
  compliance;
- Prepare reports on verification acceptance/rejection statistics;
- Meeting weekly KPIs;
- Maintaining FRAUD records;
- Communication with Jumio/Trulio vendors;
- Setting up work optimization;
- Comply with SLA; 
- Attend Compliance training provided by the London office;
- Attend weekly meetings with the London office on workflow;
- Setting up a workflow for vendors such as Jumio/Trulio.

**Requirements & Skills:** 
- Experience of communicating and providing support to English 
  speaking clients;
- Strong analytical and problem-solving skills;
- At least an Upper-intermediate level of English.