Position: Senior/Middle Technical Support Engineer
Company: Luxoft
Experience required: 3y
Category: Support
English level: upper
Published: 2022-07-01T00:00:00+03:00

Project Description:
The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments.
Client attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:
• Diverse and inspiring colleagues and approachable leaders
• Stimulating work in a fast-paced, intellectually challenging environment
• Accelerated exposure and responsibility
• Global career development opportunities
• Being motivated every day by important social purpose and unshakable principles
• A deeply rooted culture of Integrity, Partnership and High Performance
If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.
Responsibilities:
Technical support role for the platform:
• Deal with L1/L2 tickets
• Escalate to L3 in case of a need
• Collaborate with different stakeholders
• Investigate and provide comprehensive details for quick resolution
Mandatory Skills Description:
• Git (GitHub)
• Linux administration and troubleshooting skills
• Zabbix monitoring platform
• ITIL - incident and change management (ServiceNow)
Nice-to-Have Skills:
• Python (basic-intermediate)
• Artifactory
• Atlassian tools (Jira, Wiki) - both as user and as administrator
• Terraform
• Scripting languages (bash, PowerShell)
• IBM developer platforms (DataStage, UrbanCode, WebMQ)