Position: Engagement Manager
Company: Infopulse
Experience required: 3y
Category: Product Manager
English level: upper
Published: 2021-04-01T00:00:00+03:00

Areas of Responsibility:
- Active participation in pre-sales and business development activities:
- Participating in meetings and presentations to win new clients
- Contributing to the bidding process
- Performing estimation of future service scope and cost; responsibility for client’s relations, including the following:
- Ensuring client satisfaction and managing client expectations of the delivery quality
- Managing the financial part of the cooperation (rates, contractual positions, costs, budgets, etc.)
- Controlling contracting and invoicing processes, being responsible for P&L in client’s accounts
- Supervision over projects and deliveries portfolio: ensuring effectiveness of delivery process including proper usage of methodology and tools in the outsourcing team
- Processing issues escalated by the team and/or the client
- Being responsible for proper reporting, managing the delivery team
- Being responsible for the delivery team staffing according to client’s needs
- Performing regular evaluation of the team members including revision of remuneration
- Ensuring people management and promotion on the side of Infopulse

Qualifications:
- Proven successful experience in managing teams of 20+ engineers in software development
- Good understanding of project management and software development processes (including modern Agile approach), Enterprise Applications landscape, IT operation/integration
- Profound communication and presentation skills
- Fluent English
- Strong commitment to producing business values for both the company and the client
- Great knowledge of technology stacks, architecture view on business things; optimally: a development experience in the past
- Ability to link business to technical things
- Advanced leadership and people management abilities
- Proactive, result oriented personality, ability to think “outside of the box”