Position: Casino Support Manager
Company: ASAP Solution
Experience required: 1y
Category: Support
English level: upper
Published: 2022-05-01T00:00:00+03:00

**Necessary Skills**:
Knowledge of second language (English)
Good writing skills
Ticket support experience

**Personal Skills**:
Great attention to details
Ability to Multi-task
Ability to solve the problems independently
Logical thinking
Ability to work under stress
High level of responsibility

**Responsibilities**:
Communicating with customers through various channels 
Monitoring social media comments and helping customers with problems
Solving customers' problems and providing excellent support
Creating tickets to the platform support for problem solutions
Handling complaints, providing appropriate solutions
Checking the websites and providing customer's with informative answers
Quickly handling customers' requests
Collecting customers' feedbacks, responding to customers' reviews, dealing with unsatisfied customers 
Communicating and coordinating with colleagues if necessary.

**We offer you**:
Flexible schedule and remote work;
Support from Team Lead on various tasks;
20 working-days paid annual leave, 5 days paid sick leave, UA national holidays;
High salary growth potential. Competitive compensation depending on success of your work and your results;
A unique work environment where you can be a part of creating a new and innovative product.

WORKING DAYS:
MON.-SAT. 8 hours.