Position: Junior Customer Success Manager (Metaverse)
Company: Party.space
Experience required: 1y
Category: Support
English level: upper
Published: 2022-05-01T00:00:00+03:00

**What will you be doing:**
- Become an expert in our platform to be able to find the best solution for our existing and new customers
- Communicate with our clients on a daily basis and guide them on their journey with Party.Space
- Provide technical support to our customers' virtual events
- Post-event analysis: gathering customers' feedback on the product improvement

**Core Skills:**
- 1+ year experience in Customer Support 
- At least an Upper-intermediate level of English (verbal and written) 
- Ability to multitask
- Strong customer service orientation
- High level of accuracy and responsibility, attention to detail

**Nice to have:**
- Experience in Customer Success, SaaS experience is a benefit
- Advanced verbal/written communication and negotiation skills
- Tech-savvy, able to learn new technology fast

**We offer:**
- 100% work remotely
- Flexible working hours
- Work in a friendly high efficient team of professionals
- Get a chance to work with the latest services and technologies
- Personal development and professional growth
- Medical Insurance 
- Flexible vacation