Position: English Customer Support Representative
Company: Helpware
Experience required: 1y
Category: Support
English level: upper
Published: 2023-09-01T00:00:00+03:00

In 2018 Clutch - B2B ratings, research, and reviews company - has named our Team a Leader in multiple service categories for BPO companies!
We are growing and have an open position as a Customer Support Representative

**Skills and Qualifications:**
Excellent written skills in English (Advanced/ Upper-Intermediate)
Basic technical background (strong experience in using apps)
Proactive approach, empathetic individuals, problem-solving skills

**Responsibilities:**
Providing Customer Support for the website users
Handle support inquiries via email/chat
Work with information concerning inquiries, confirmations, and complaints.

**We offer:**
Downtown Kyiv location in a modern office (10-minute walk from Kontraktova);
You can work in the office and remotely (Ukraine only)
Competitive compensation linked to UAH/USD rate;
Medical and Life insurance after the trial period;
English classes with a native speaker;
Schedule 8:00-22:00 Kyiv Time, 8 hours working day + 1 hour break in this gap
Corporate training and parties.
We sincerely thank all applicants for applying; however, only those candidates selected for an interview will be contacted