Position: Customer support representative (English + German)
Company: BetCare
Experience required: no_exp
Category: Support
English level: upper
Published: 2023-08-01T00:00:00+03:00

We are looking for Customer Service Agents with a high level of English and German to join our international team and add more diversity to the mix.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, the ability to multitask and think on your feet whilst calmly handling customer queries with a smile.

MAIN RESPONSIBILITIES
- To provide top-notch customer service to the players in chat and email communications to ensure their satisfaction (no calls).
- To report on common issues and flag anything urgent.
- To approach customers proactively about the selected promotions.
- To support with some translations as our "go-to" native speaker.

A FEW MUSTS
- Be fluent in written English and German.
- Be interested in learning about iGaming and increasing your tech knowledge.
- Be available to work different shifts 

Full training and mentorship during the probation are provided, so experience in the domain is not required (but is a definite plus for you).

WE VALUE respect, transparency, commitment, responsibility, attention to detail, and fun.
We DESPISE dishonesty in any form, exaggerated snobbism, and unprofessional work ethics.

Can you relate to this? If your answer is "Hell Yes", contact us here