Position: Middle/Senior IBM BPM Support Lead
Company: GeeksForLess
Experience required: 5y
Category: Other
English level: upper
Published: 2020-11-01T00:00:00+02:00

**As an IBM BPM Support Lead you will:**
•	Maintain BPM and ODM systems to meet client requirements 
•	Troubleshoot and provide resolution/work around for issues in BPM based systems 
•	Provide users with assistance in problem determination and resolution; escalate problems as specified by the Service Levels 
•	Participate On-Call support beyond business hours on rotation, for priority 1 issues as necessary 
•	Coordinate with Level 3 support team for the issues requiring code changes.
•	Deploy, configure and install BPM and ODM applications. 
•	Troubleshooting and performance Engineering. 

**Qualification:** 
To be considered for this role you would need to have: 
•	At least 5-6 year of experience in IBM Business Process Manager 
•	IBM BPM Application Developer Certificate will be your advantage 
•	Experience implementing BPM integrations with other enterprise/business systems 
•	Experience working with relational databases (e.g. DB2, Oracle, SQL Server) with solid command on SQL 
•	Fluent English and ability to read technical documentation