Position: Application NOC Team Leader
Company: Aspire Global
Experience required: 3y
Category: Sysadmin
English level: intermediate
Published: 2021-03-01T00:00:00+02:00

Responsibilities:
•	Day-to-day management of the NOC team
•	Monitor and support the company's production environments
•	Manage production events/incidents end to end
•	Recruit and train NOC engineers
•	Establish, integrate, and maintain complex monitoring systems such as SCOM, SPLUNK, New Relic, etc.
•	Design and write monitoring solutions and automation for the ever-changing environment
•	Design, write and maintain playbooks for managing production events
•	Assist in coordinating operations and engineering teams in order to identify errors and anomalies
•	Identify ongoing gaps and potential risks for the company’s customers/systems and escalate to relevant parties within and outside the company
•	Work in close collaboration with various departments such as R&D, Product, Projects, IT, etc.

Requirements:
•	Experience in advanced NOC or support position (Tier 3/4) – Must
•	Bachelor's technical degree (or similar) – Must
•	24/7 availability for escalations and handling critical production incidents – Must 
•	Knowledge with the Scripting language, Bash, SQL – Must
•	Knowledge with network and applications architecture – Must
•	Strong understanding of web and web-related technologies – Must
•	Proven experience with Linux and Windows-based systems – Advantage
•	Experience in leading NOC team – Advantage
•	Experience with centralized logs solutions (SPLUNK, Logz.IO, Logstash, etc.)
•	Experience with application monitoring solutions (New Relic, Dynatrace, AppDynamics, etc.)
•	Driven, Motivational, Hands-On, and Responsible.

We offer:
•	High-level compensation and regular performance-based salary and career development reviews
•	PE accounting and support
•	Working in a comfortably located office
•	Medical insurance (health), employee assistance program
•	Paid vacation, holidays, and sick leaves
•	Sport compensation
•	English classes with native speakers, training, conferences participation
•	Referral program
•	Team buildings, corporate events.