Position: Technical Support Specialist
Company: Nayax
Experience required: 1y
Category: Support
English level: intermediate
Published: 2021-05-01T00:00:00+03:00

Responsibilities:
•	Communicating with English speaking support and IT specialists from abroad
•	Solving clients' problems
•	System implementation and basic configuration
•	Working with Bug tracking system (Redmine, Jira)
•	Writing documentation and fulfilling the knowledgebase of the company
Mandatory Requirements:
•	English — Intermediate/Upper Intermediate
•	Analytical and problem-solving abilities with attention to details
•	Knowledge networking (TCP/IP), Anydesk, VNC, Team Viewer
•	SQL — basic knowledge
•	Good communication skills
•	Technical background
Would be a +:
•	Experience working with ERP systems (1C, SAP, etc.)
•	Knowledge in finance and accounting
•	Previous experience as technical support or system administrator
•	Experience of work with Bug tracking system
•	Understanding of QA basics and experience in software testing
Who we are
Nayax is a global Fintech company, specializing in cashless payment solutions for unattended points of sale such as vending machines, check-out stations, EV chargers, Laundromats and more.
Nayax’s proprietary software and hardware provide a complete solution for contact, swipe, and contactless payments including credit & debit cards, pre & post-paid cards, mobile apps and QR codes.
Our web-based back office provides real-time telemetry for remotely managing vending machines or other unattended businesses.
Nayax products can be found all over the world, with branches in 9 countries, and 40 distributing partners. Our products serve consumers in 55 countries and accept 26 currencies.