Position: Technical Trainer
Company: Creatio
Experience required: 1y
Category: Support
English level: fluent
Published: 2023-09-01T00:00:00+03:00

We're looking for a **Technical Trainer**, who will be launching training programs for partners and customers.

**Working on our team as a Technical Trainer position involves:** 
• conducting both offline and online training sessions on Creatio product functionality for partners and customers;
• preparing training materials for Creatio product functionality;
• updating training programs in a timely manner;
• ensuring successful delivery of training sessions. Analyzing participant feedback and making improvements as needed;
• creation of e-learning courses -recording videos, creating texts and quizzes;
• developing and creating certification exams. Conducting certification sessions. Timely update of certification tests;
• searching for relevant topics for conducting webinars. Collect necessary information (research, consultations), conducting open webinars;
• ensuring successful delivery of webinars.

**Candidate Expectations:** 
• at least 1 year of experience in the IT industry or with IT products (implementation of IT systems, training, business analysis);
• practical experience in public speaking;
• Fluency in English (High level of literacy, Fluent/Native level/C1);
ability to logically structure thoughts and ideas;
• good understanding of software products (text editors, PowerPoint, CRM, ERP, CMS, image editing tools);
• ability to gather necessary information from employees in other departments;
• be able to provide well-structured feedback;
• skilled in presenting ideas in a clear, concise, and systematic manner to the audience;
• knowledge of OOP language and SQL will be a plus.

**What to expect from us:**
• the award-winning product (a Leader in Gartner Quadrants) to be proud of;
• a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
• culture of genuine care, ownership, dedication, and high standards (learn more here);
• a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
• caring for your health: Creatio offers several options for medical insurance together with our medical partner;
• Creatio offers all team members competitive pay;
• paid leave options for life-qualifying events, sicknesses, etc;
• nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.