Position: Content Strategist
Company: Yola
Experience required: 2y
Category: Marketing
English level: fluent
Published: 2021-11-01T00:00:00+02:00

**Our Skills**
- Outstanding English writing skills. Solid understanding of writing techniques, grammar and style guides;
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and visuals;
- Strong communication and presentation skills;
- Understanding of SEO;
- Analytical skills, ability to make data-driven decisions;
- Attention to detail, passion for great user experience;
- Ability to work independently with minimal supervision;
- Ability to set and communicate deadlines, consistently meet them;
- Basic understanding of product lifecycle and software development process.
**Nice-to-haves:**
- Experience working with Zendesk Guide or other content management systems;
- Basic knowledge of HTML and CSS;
- Experience Testing user-focused solutions for mobile, desktop, online;
- Experience with Google analytics;
- Ability to create graphical elements for user facing documentation.

**Your responsibilities will include:**
(but will not be limited to)

  - Plan, develop, organize and manage all company documentation in a manner that is accessible, friendly, clear and concise, and non-patronizing.
- Writing for a variety of communication channels including websites, social media posts, blogs, emails, press releases, product catalogs, brochures, etc. (as business dictates)
- Keep up to date existing documents and maintain continuity of style of content;
- Collect and analyze customer feedback about the user documentation to plan and prioritize improvements;
- Define documentation structure and navigation and maintain it with newly created articles;
- Create and implement company style guide for user facing documentation;
- Work directly with Product, Customer Support, and Engineering teams to collect information required for the preparation of documents, and develop a strong technical understanding of the topics;
- Identify appropriate knowledge management tools and roll these out to team members and customers.

**What we offer**
- Opportunity to significantly influence our product roadmap and strategy, and technologies;
- Challenging work in the international professional environment;
- Flexible working hours and the possibility to work remotely;
-  20 paid vacation days per year;
- Paid sick leave;
- Team building events;
- Medical insurance;
- A social package, including gym membership, and English courses compensation (50%).