Position: Technical Support / Integration Specialist
Company: Streamline
Experience required: 3y
Category: Support
English level: fluent
Published: 2023-05-01T00:00:00+03:00

We are looking for a first-level support representative who will be responsible for providing technical support to customers by identifying and resolving technical issues. You will be the first point of contact for customers who have technical issues and are responsible for providing timely and accurate solutions to their problems.

Responsibilities:
Responding to customer inquiries via phone, email, or chat
Identifying and resolving technical issues
Escalating complex issues to higher-level support teams
Providing timely and accurate solutions to customer problems

The qualifications required:
English - C1 
Excellent communication skills
Strong problem-solving skills
Ability to work in a fast-paced environment
Knowledge of computer hardware and software
Familiarity with customer service principles

We offer:
The opportunity to learn & grow as a professional in a warm and friendly environment
Full remote with absolutely flexible hours
Covering professional learning
Medical insurance
Corporate events & retreats