Position: Account manager
Company: GEO Pay
Experience required: 2y
Category: Other
English level: upper
Published: 2023-05-01T00:00:00+03:00

One of our projects is looking for a **Account\Сlient Manager**(Relationship Manager/Operations Manager)

**Goals:**
Conducting client acquisition process and facilitate the client’s transactions. The main tasks the Client manager are to search and communicate with clients (with the help of the Sales Manager) and support them in their journey: assisting them in filing the application, primary review of the application, coordinate the onboarding with the Compliance Officer, keeping records of the client’s transactions and monitor established thresholds and limits, facilitate the client’s transactions by communicating with other departments of the company.

**Responsibilities**:
- support of customer onboarding processes, acting as a link between the client and compliance officer;
- conducting regular reporting on the clients’ transactions;
- timely processing of client requests;
- monitor the clients’ compliance with the internal rules of the company, in cooperation with the compliance officer;
- working with sales manager to acquire new clients for the company;
- assisting clients in their usage of the Company’s services;

**Requirements:**
- Higher education;
- experience of working with crypto will be an advantage;
- knowledge of English (level B2+), coherent speaking skills are a must;
- experience in supporting clients in similar companies, as well as in payment service providers, banks, leasing, insurance companies.

**Soft skills:**
- punctuality;
- teamwork;
- decency;
- high attention;
- critical thinking;
- strong communication skills;
- stress tolerance.

**We offer:**
- Completely remote work;
- a strong and enthusiastic team;
- a place to implement your wildest ideas that bring strong business results;
- possibility of knowledge sharing, training and professional development;
- comfortable working atmosphere;
- participation in corporate events and trips;
- corporate English language courses.