Position: IT Support Engineer
Company: Ciklum
Experience required: 1y
Category: Sysadmin
English level: intermediate
Published: 2020-06-01T00:00:00+03:00

Responsibilities:
- Service Desk System tickets management
- Daily users support of hardware/software issues
- Assistance to Infrastructure Engineers in setup/maintenance of servers and network equipment
- Cooperation with Procurement in terms of delivery and logistics
- Negotiation with IT service providers
- Cooperation with remote IT Support Team on IT projects
- Update IT processes according to details of office workflows
- Performing hardware/software inventories and keeping this information actual
- IT Stock management

Requirements:
- Education – higher
- Experience on similar (IT support) position from 2 years
- Knowledge of Windows 7-10, Mac OS X, MS Office 2007-2016
- Knowledge of Google Apps, Active Directory, GPO
- Understanding of ITIL principles, good communication skills
- English – intermediate
- High level of communication is a must
- Calm, responsible, initiative, self-organized, eager to learn

What's in it for you:
- Variety of knowledge sharing and training opportunities
- A lot of various technical seminars
- Unique working environment, where you communicate and work directly with client
- Competitive salary
- Career and professional growth
- Possibility to work in a big and successful company
- Long-term employment with 20 working-days paid vacation and other social benefits
- State of the art, cool, centrally located offices with warm atmosphere which creates really good working conditions