Position: Junior Product Support and QA
Company: Mealco
Experience required: no_exp
Category: Support
English level: fluent
Published: 2023-08-01T00:00:00+03:00

We are seeking a highly motivated and adaptable individual with advanced or fluent English to join our team at Mealco as a Product Support and QA Specialist. This is a unique opportunity for someone with potential and a strong willingness to learn, even without prior experience. The successful candidate will wear multiple hats and play a vital role in internal support, product expertise, administration, and quality assurance.

Ideal for those early in their career, this entry-level position offers a chance to gain valuable experience and grow within the company. Please note that this role requires evening shifts to accommodate the time zone difference between Eastern Europe and New York.

**Required skills and experience**
Advanced or fluent English communication skills
Strong aptitude for learning and quickly mastering new concepts
Tech-savvy with a strong interest in our product
Detail-oriented with a keen eye for spotting issues and inconsistencies
Ability to work well under pressure and manage multiple tasks simultaneously
Excellent interpersonal skills to collaborate effectively with team members
Experience or interest in the food and restaurant industry

**Responsibilities**
Provide internal support to a team of less tech-savvy users, assisting with product-related issues and inquiries
Develop expertise in our product to better assist users and improve internal processes
Manage restaurant administration tasks, such as onboarding new restaurants and overseeing integrations within our network
Participate in manual QA testing of new features and investigate reported issues
Collaborate with the team to continuously improve product quality and user experience
Adapt to evolving responsibilities as the role and company grow
Working in evening shifts to accommodate the time zone difference between Eastern Europe and New York

**We offer**
Working experience at a fast-growing startup
Opportunities for professional growth and advancement
A highly ambitious and friendly global team
Generous paid vacation days, PTO days, and other benefits
Exposure to a leading early-stage startup with projects that will impact millions of consumers worldwide

**About Mealco**
Mealco is building the restaurants of the future using innovative technology as our backbone. Our cutting-edge software and analytics empower both new and existing restaurant brands, focusing on digital and delivery-first concepts. We are backed by top United States investors and CEOs, and we are quickly scaling. Join us to be part of the team creating groundbreaking projects that will influence millions of consumers around the globe.