Position: Technical Writer
Company: IT-Rex - Staffing Services
Experience required: 2y
Category: Technical Writing
English level: fluent
Published: 2023-06-01T00:00:00+03:00

The high-tech IT and marketing company headquartered in Silicon Valley (USA, California) is looking for a Technical Writer.
We develop and implement fundamentally new differentiated marketing, multimedia advertising, and CRM technologies based on modern information systems.

Job Description:
The Technical Writer will play a crucial role in our team by creating high-quality technical documentation and training materials that help enterprise users understand, learn, and efficiently use our sophisticated customer experience system. This individual will collaborate with our team of software developers, product managers, and user experience designers to understand the intricacies of our product and translate complex concepts into clear, concise, and engaging user-focused content.     

Requirements:
- Experience in the Ad Tech sector is highly preferred.
- Fluent English (both written and spoken).
- Strong research and analytical skills.
- Proven experience of writing for technical receivers.
- Excellent writing, editing, and proofreading skills to prepare easy-to-read text in plain English.
- Excellent verbal and written communication skills.
- Meticulous attention to detail and organizational skills.
- Demonstrated ability to interpret, distill, and disseminate relevant information.
- Ability to work effectively and collaboratively in a cross-disciplinary team environment to access and identify relevant technical information.
- Experience with large-scale web based (COTS) project.
- Experience with Jira/Confluence will be a plus. 

Your responsibilities:
- Create and update product documentation and descriptions without oversight.
- Convert complex technical information to a non-technical language for a non-technical audience.
- Cooperate with Product Managers, UX Designers, Developers, QAs.
- Speak with development teams to clarify feature details and specifications.
- Take the lead of documentation projects.
- Learn how our software works to become a subject matter expert.