Position: Technical Writer
Company: Star
Experience required: 2y
Category: Technical Writing
English level: upper
Published: 2022-04-01T00:00:00+03:00

**Qualifications & experience:**
- 3+ years of technical writing experience;
- Strong written and verbal communication skills and experience working with content in multiple mediums;
- Experience working cross-departmentally to communicate the nuts and bolts of a product;
- Strong experience owning an end-to-end documentation creation process;
- Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, ever-changing environment;
- A positive attitude, willing to jump in and tackle new challenges;
- Experience working with Confluence/JIRA, Microsoft Word, Git & Gitlab, HTML.

**Responsibilities:**
- Work with product owners, change managers and engineers to produce and maintain world-class documentation, including: User Guides, Integration Guides, API Developer Guides, and in-platform documentation (tooltips, welcome instructions, etc.);
- Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours and other educational techniques;
- Learn complex concepts and communicate the information in a way that is engaging and understood by users;
- Gather customer feedback on documentation to improve usability;
- Monitor metrics on the usage of training materials as well as direct customer feedback to prioritize future training investments.

**Compensations and Benefits:**
- Unlimited vacation and sick leaves. 
- Good compensation & tax paid by Star.
- Ability to choose how to work: remotely or in the office.
- Medical insurance for you and +1.
- Paid English courses & educational events.
- Paid sports. 
And so on. 

**Join us!**