Position: Account Manager
Company: Elogic Commerce
Experience required: 1y
Category: Sales
English level: fluent
Published: 2022-01-01T00:00:00+02:00

Desired Skills and Experience:
• 1+ year of account management experience;
• Proven experience of accounts growth;
• Ability to multi-task and prioritize.
• Ability to work with a big number of internal and external stakeholders;
• Excellent interpersonal and communication skills;
• Experience in e-commerce would be a huge plus
• Ability to create new projects with existing clients through understanding of their business needs.

Previous experience in eCommerce will be a great plus!

Responsibilities:
• Account management and development: building partnership and strategic relations with customers, proactive account development;
• Manage and measure satisfaction and success of the company clients;
• Trouble-shooting at existing projects;
• Monitoring of invoices payment;
• Effective communication with inner company’s stakeholders, care about their satisfaction and qualitative work as well;
• Build a great Customer Journey for each account by providing the high-level services and helping teams in this directions;
• Build plans of work with each account and keep the information up to date in the CRM or other required tools.

Expected KPI’s for this position:
• Revenue growth and contribution margin
• Employee satisfaction
• Customer satisfaction

We offer:
• Competitive base compensation
• Flexible work schedule
• A team of PMO will guide you and provide feedback 
• A clear and efficient workflow that prevents overload and burnout 
• Friendship and support from our team
• Education in and outside the company
• Sick leave and regular vacation
• Remote work
• Integration events