Position: Help Desk Technical Support Engineer
Company: QAtronic
Experience required: 3y
Category: Support
English level: upper
Published: 2023-07-01T00:00:00+03:00

**Responsibilities**
• Must have excellent English language verbal, written
• Ability to self-manage time
• Carry out daily tasks requests described in tickets /emails or by verbal calls such as to do troubleshooting, configuration of SaaS environments, restoring databases, and refreshing data
• Troubleshoot software application performance by reviewing log files and running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
• Responsible for effective provisioning, installation/configuration, operation, and maintenance of services, system software, and related infrastructure/SaaS environments.
• Monitor backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures

**Technology Skills**
• Strong experience with Linux;
• Database management system software — MsSQL Server; SQL;

**We offer:**
• Attractive financial package
• Paid vacation, holidays and sick leaves
• Challenging projects
• Professional & career growth
• Great atmosphere in a friendly small team
• Flexible working hours