Position: Polish-Russian-Speaking Customer Service Representative
Company: Weblium
Experience required: 1y
Category: Support
English level: intermediate
Published: 2021-01-01T00:00:00+02:00

Daily activities include:

1.Help customers on the phone, by email, and via chat. Some questions require research and technical knowledge of computers, networks, routers, and TVs
2. Process orders and payments in the CRM system
3. Comply with company's rules
4. Troubleshoot basic technical issues with Set-Top-Boxes and networks
Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistently exceptional experience and contribute to a positive working environment

Qualifications
Customer Service Representative must have natural diplomatic skills, tact, and patience to deal with all kinds of situations or customers. The good news is that we have many happy customers!

Required skills and experience:

1. Must be fluent in Polish and Russian
2. Intermediate level English 
3. Be natural caretaker
4. Be practical, compassionate, caring, and motivated to help others
5. Great communication, listening skills, and positive attitude
6. Knowledge of the computers, networks, and CRM software
7. University degree is recommended but is not necessary
It's a big plus if you read Delivering Happiness by Zappos CEO Tony Hsieh

Benefits that are awaiting you if you join us:

1. Work from absolutely ANYWHERE in the world with internet connection
2. Flexible compensation with base and performance bonuses
3. Opportunities to develop professionally
4. Schedule from 9:00 and 12:00 New York Time
5. Friendly, professional, highly motivated and productive team that wants to develop professionally 
6. Creative Environment where You will never be bored!