Position: Middle UX Analyst {European banking project}
Company: TechScout.tech
Experience required: 1y
Category: Design
English level: upper
Published: 2020-10-01T00:00:00+03:00

Greetings! My name is Maria and on behalf of my customer in Bulgaria I am looking for a Middle UX Analyst who will help to build a Bulgarian variant of Monobank (yes, they are partners :-) ). 

The role is called 'UX Analyst' and combines the responsibilities of making decisions and design, focused on the customer journey, prototyping, solution designs and analytics. We are looking for a TALENT - experience is less important. The main requirement is the ability to make decisions and not just to execute the existing tasks. 

Main responsibilities:
1. Develop and implement best-in-class customer journeys (CJs) for a Digital Bank mobile app.
2. Optimize user interface in order to improve conversions and maximize customer satisfaction.
3. Manage the UX/UI of our product and development of customer growth strategy, ensure overall user experience, and enable user outcomes in an intuitive manner.
4. Drive customer lifecycle management by developing data-driven customer segmentation, design targeted CLM strategies.

Requirements:
- 1,5+ years of experience with UX and analytics; 
- FinTech and experience with mobile app products will be a plus but not a must;
- Free English is a must - both spoken and written - since all the process is run in English.

Conditions:
- Remote position! You're welcome to work from home or any location you prefer. If you can/want to visit the office in Kiev (Vasylkivska metro station) from time to time - you're most welcome.
- Direct contract with Bulgaria, permanent, long-term assignment, ASAP start.
- Full-time, 40 hrs/week.
- Working trips to Bulgaria IF YOU WISH.
- International working environment based on openness and teamwork.
- Competitive remuneration with additional benefits.

2 recruitment steps: 
1. Basic HR interview to inform you about the company, about the team, and to answer your questions.
2. Technical interview with the management.

Please, send your CV in English if you are interested to discuss more details! Thank you in advance!