Position: Product Support Manager
Company: GlobalLogic
Experience required: 2y
Category: Support
English level: upper
Published: 2022-09-01T00:00:00+03:00

Job Description
- Great communication skills

- Fluent english

- Profound knowledge of intercultural and nation-specific communication

- Ability to explain things in a plain language, to sound clear and not ambivalent

- Highest level of attentiveness

- Ability to learn quickly

- Ability to work under pressure

- Ability to find an approach to different types of people

Nice to have:

- Experience in JIRA usage

- Undertanding of Jira workflows

- Be adaptive to Customer specific tools

Job Responsibilities
Drive multy streams of quality tracks.

Follow up on SW problems and drive solutions.

Manage stakeholders to consensus of technical desicion on SW problem.