Position: Billing Manager
Company: PayOp
Experience required: 1y
Category: Support
English level: upper
Published: 2020-11-01T00:00:00+02:00

Responsibilities
Searching and negotiation with potential payment partners;
Negotiating and communication (calls, online meetings) with current payment systems, banks;
Processing financial partners requests;
Description of new payment solutions;
Structuring information about the payment solutions;
Expansion of the platform functionality (assistance with formulation of technical specifications);
Setting tasks on the settings of terminals, available solutions and payment methods for various categories of business and industries;
Regular updating of the categories of supported industries and available payment solutions;
Monitoring of declines;
Reporting to management;
Escalation of billing issues and bugs.

Requirements:
Upper Intermediate English;
Being ready to work with customers' complaints and requests for a refund;
Ability to work in the high-speed environment;
Strong Customer care skills, going extra-mile for a client;
Being Responsible, result orientated, a good communicator

We offer:
Interesting work in the FinTech + Digital Products company;
Work schedule: 9:00/10: 00 — 18:00/19: 00;
Startup’s flexibility, new interesting project and challenges;
Experienced team ready to share knowledge;
Lack of bureaucracy;
Office in the center of Kiev (2 min walk from Kontraktova ploshcha metro station) with coffee/tea, cookies