Position: Customer Success Manager (CMS)
Company: Uadev
Experience required: 2y
Category: Support
English level: fluent
Published: 2022-05-01T00:00:00+03:00

You should be highly organized and with the ability to solve problems independently. Ultimately, you will be working closely with all teams in the company and will help establish our relationship with our customers and reputation as a company.

You will be in charge of building and maintaining strong relationships with our customers to identify their needs in all aspects, provide excellent support to customers, understand their needs, and come up with creative solutions.

Requirements:
-      1-2 Years of experience as a CSM or similar customer facing role - 
        MUST.
-	English as a mother tongue - MUST.
-	Experience working with Excel - MUST.
-	Excellent communication and problem - solving skills.
-	Patience when handling tough cases.
-	Go the extra mile to engage customers.
-	Familiarity with the art and collectibles industry - significant plus.
-	Ability to multi-task, prioritize, and manage time effectively.
-	Positive attitude and high attention to detail.
-	Ability to stay calm when customers are stressed or upset.