Position: Business Application Support Engineer, Wroclaw
Company: DXC
Experience required: 3y
Category: Support
English level: upper
Published: 2022-03-01T00:00:00+02:00

Location
Wroclaw

Project Description
You'll be working in the application support team in Wroclaw. This team provide application support for the Asset Management business worldwide. This benefits our business partners across the many functions within the Asset Management division.

Responsibilities
• support the Service & Product Manager across several technical domains
• ensure workflows, processes, tooling and applications are of the highest quality standard
• contribute expertise to the management of existing and new IT products and services
• define workarounds for known errors and initiate process improvements
• maintain a knowledge database

Skills
Must have

• ideally 3-5 years of hands-on experience with providing business application support in a production environment
• proficient with software tools or platforms such as Microsoft Azure, Autosys, Netcool, BigPanda, and IPcenter
• good knowledge of Windows Server, Linux, scripting (SQL, PowerShell, Python), relational databases (Oracle/Sybase/MSSQL/PostgreSQL)
• ability to solve complex issues, good at problem statement analysis and solution design thinking
• track record of influencing senior IT stakeholders and business partners
• confident communicator that can explain technology to non-technical audiences
• capable of understanding client needs and translating this into products and services

Nice to have

N/a

Languages
English: C1 Advanced

Seniority
Senior