Position: Customer Support (mobile app)
Company: Reface
Experience required: 1y
Category: Support
English level: fluent
Published: 2020-11-01T00:00:00+02:00

**Requirements:**
● 1-2 years of experience in a Customer support role or similar ones
● Strong spoken and written English
● Self-motivation, reliability, and ability to work independently
● Focus on customer needs and good customer service skills
● High communicative abilities and patience

**We offer:**
● Working in a startup environment hand in hand with a young, open, and friendly team
● Opportunity to build a career and gain an experience that will serve you in a long-term perspective

**Responsibilities**
● Communication with users via live chat, App Store, Google Play, or e-mail in order to create a trustworthy and friendly atmosphere for the clients
● Making sure clients get the best experience using our brand 24/7
● Quick, polite, and accurate answering-back to customer requests and inquiries
● Close cooperation with the product team, suggesting special service improvements for users, based on feedback from clients
● NO cold calling involved whatsoever!