Position: Porting and Provisioning Manager
Company: Wildix
Experience required: 2y
Category: Product Manager
English level: upper
Published: 2020-12-01T00:00:00+02:00

Responsibilities:
Pre-Sales

*Work with partners on pre-sales activities to assist with the voice provisioning service.

Carriers onboarding (US, FR, UK, DE)

*Do research on Wildix main markets to find and onboard suitable carrier for DIDs porting.

Porting & Provisioning management

*Process, coordinate and manage porting activity;
*Process, coordinate and manage new orders;
*Manage number orders and porting requests are delivered accurately and within SLA;
*Work with support to diagnose and resolve issues with the delivery of new numbers and the porting of numbers;
*Point of contact for other teams for new number and number porting requests, Including management;
*Ensure accurate number records are maintained.

Requirements:

*Broad telecom industry experience of number management, number porting and carrier role with in major DID provider (BICS, Voxbone, Bandwidth);
*Broad experience of using and customising number management systems;
*Knowledge of common Local Number Portability systems;
*Experience of ordering numbers and porting requests with multiple carriers;
*Experience in setting up number management processes and systems;
*Excellent communication skills both written and verbal;
*Excellent collaboration skills with the ability to liaise effectively with multiple different stakeholder groups;
*Strong problem-solving skills, covering both technical and business processes;
*Good organisational and planning skills and have an ability to multi-task.

We Offer:

*Opportunity to work in a young multinational team of professionals;
*Paid lunch and vacations;
*Flexible full-time work from 10 am to 7 pm with one hour of lunch break (2-3 pm);
*Work from home up to 40% of the time.