Position: Technical Support Engineer
Company: DataArt
Experience required: 2y
Category: Support
Published: 2021-03-01T00:00:00+02:00

About the vacancy

We are looking for a Technical Support Engineer who will join our Kyiv support team. The main task for the engineer will be ensuring the smooth operation of applications and processing requests that come from technical specialists on the client's side

Responsibilities
- Processing requests from technical specialists on the client side via a ticket system, email, and IM

Must have
- Experience with server systems (Linux, Windows Server)
- Understanding of TCP/IP networks
- Responsible work approach
- Spoken and written German and English (Intermediate (B1) or higher)

Would be a plus
- Experience working for a hosting provider or a technical support service
- Experience with cloud services (Amazon AWS, Microsoft Azure, GCloud)
- Experience with database servers (MySQL, PostgreSQL)
- Experience with Zabbix and similar monitoring systems
- Good communication skills
- Ability to work in a team and self-educate quickly