Position: Technical Support Engineer
Company: Keymakr, Ltd
Experience required: 2y
Category: Sysadmin
English level: upper
Published: 2020-03-01T00:00:00+02:00

**Requirements:**

Experience in a technical support engineer role 2+ years;
Experience with Linux — mast have;
English not less Upper-Intermediate level;
Data-driven, analytical mind and excellent problem-solving skills;
A detail-oriented thought process with the ability to prioritize and multitask;
Morning, evening and night shifts.

**Responsibilities:**

Collection of case details and documentation;
Identification and diagnostic of Software problems;
Resolution of undocumented problems;
Basic network troubleshooting;
Extraction of system logs;
Identification and resolution of communication failures between components;
Identification and resolution of major application failures (applications stops, application communication problems, etc.);
Installation of fixes/software updates;
Analysis of recurring problems.

**We offer:**
PE accounting and support;
Opportunities for professional development and personal growth;
Corporate events, holiday celebrations, team building activities;