Position: Infrastructure Engineer
Company: RubyPlay
Experience required: 1y
Category: Sysadmin
English level: intermediate
Published: 2022-08-01T00:00:00+03:00

**What will you be responsible for?**
-provides the installation, maintenance and operation of the new office equipment of the Company in accordance with the applicable procedures
-provides technical support to the Company’s employees, provides technical and informational support
-provides uninterrupted and high-quality operation, timely upgrades and maintenance of office equipment
-controls the maintenance of technical documentation and documentation on the technical accounting of equipment and software of the Company employees
-internal user support
-covering all security issues of the Company
-interacts with the suppliers of PCs, office equipment and software for the purchase of PCs, office equipment and software, and their subsequent service
-building information security policy and its implementation
-Implement configuration manager, Antivirus systems and etc

**The most common tasks could be (but not limited to):**
-maintenance MacOs or  Windows or Linux
-maintenance network, application and handling other issues that may appear
-take end-to-end ownership of various technical issues, including initial troubleshooting, identification of root cause and issue resolution
-cooperation with R&D team and providing technical support for all team members

**What do we expect from our perfect candidate?**
-1+ years in Technical Support Engineer role
-experience administering Linux, Windows, MacOS and office software
-knowledge of the hardware and the ability to diagnose and troubleshoot
-knowledge of TCP/IP networks, DNS, DHCP, NAT, iptables
-experience with CRM systems,, 
-excellent troubleshooting, problem solving skills (debugging, logs analysis)

**Will be a plus:**
-basic experience in virtualization
-experience with:
Confluence
JIRA
Google Workspace
LDAP
Bash/Groovy/Python scripting

**Benefits of working with us:**
-Budget for personal development for each employee (courses, workshops etc)
-Free English classes with native speakers
-Medical insurance
-20 paid vacation days/7 paid sick leaves
-Friendly working environment