Position: Technical Support for Ciklum Digital
Company: Ciklum
Experience required: 2y
Category: Support
English level: upper
Published: 2021-11-01T00:00:00+02:00

**Requirements**

- Previous Experience

- Wiliness to learn such technologies as Scala, Kafka, PHP, Angular

- Experience with Amazon Web Services (AWS: ALB, EC2, RDS, MSK, ELK, ElasticCache Redis)

- Experience with tools such as DataDog, Kibana, OpsGenie etc

- Customer focused and team oriented

- Must have a passion for troubleshooting client problems and satisfying customer needs, strong ability to research, diagnose, troubleshoot and identify solutions to resolve system issues

- Good Command of English, both written and speaking skills are required

- Service oriented with desire to help people

- Push the matter through

- Detail oriented, reliable, stress resistant

- Responsible, initiative, multitasking, self-organized, eager to learn

- Able to plan your own time

- Shift work (24/7, morning – evening – night)

- Understanding of standard support procedures for proper reporting, escalation and follow up is a MUST

- Experience with Jira, Confluence, Salesforce


**Desirable**

- Experience with such tools & technologies as: AWS/ EKS dockerised apps, Terraform, Vault, Ansible, BGP, IPSec, Direct Connect, Postgres, Java, Scala, Kafka, PHP, Angular

- Technical certification/Academic degree


**What's in it for you**

- Variety of knowledge sharing and training opportunities

- Unique working environment where you communicate and work directly with client

- Competitive salary

- Career and professional growth

- Possibility to work in a big and successful company

- Long-term employment with 20 working-days paid vacation and other social benefits

- Working in a comfortably located office with warm atmosphere which creates really good working conditions

- Access to webinars, Udemy courses


Our Client has a globally distributed team of over 450 highly skilled individuals, 5 exciting locations (Malta, London, Chicago, South Africa, and Gibraltar), over 120 content providers and more than 3000 live games, our Client is a market leading full service B2B casino and sports platform provider.
Since the Client start in 2012, they have grown exponentially, year upon year due to the exceptional talent at the company. Our Client is one of the fastest growing companies in the iGaming industry, led by data and the most cutting-edge technologies.