Position: customer care specialist
Company: CYBERIO
Experience required: 1y
Category: Support
English level: upper
Published: 2020-04-01T00:00:00+03:00

Requirements:
Great communication & interpersonal skills
Sharp analytical & research skills
Customer-oriented and responsible attitude
Ability to prioritize tasks
Upper Intermediate spoken and writing English;
Experience with customer relations systems;
Ability to resolve challenging situations and focus on the client’s needs;
Great attention to the detail;
Relevant working experience.

Key Responsibilities:

Develop and maintain service procedures, policies and standards;
Providing ad-hoc reporting requested by management
Collaboration with all departments & offices of the Company;
Other duties as required by business needs or as assigned