Position: Internal Technical Support Engineer
Company: Cloudlinux
Experience required: 1y
Category: Support
English level: intermediate
Published: 2021-05-01T00:00:00+03:00

We are looking for a talented engineer to join our internal support team to provide the best support for CloudLinux employees, remote and full time.

The position implies direct communication with employees via the ticketing system and/or messengers, resolve issues, monitor and update IT infrastructure, deploy new software products. 


More details about the project can be found on our website

 

 Responsibilities:


Technical users support, including remote users
Work closely with innumerous number of different software products, environments, and cloud infrastructure
Engage directly with employees, make sure they’re happy and have no issues with IT infrastructure
Implement scripts for automation routine tasks
Monitoring and management of servers and network equipment
Installation of the system software, OSes, third-party software
Diagnostics and problems solution in the network
Manage users access to company resources
Attlassian family products administration
VPN, domain, DNS records administration

Technical requirements:

Knowledge of Linux OS family (Cloudlinux, Ubuntu, RHEL, OEL)
Knowledge of networking bases (including TCP\IP stack)
Knowledge of the principles of DNS, DHCP, RDP, VPN, FTP, HTTP
Understanding of domain architecture
Skills of configuring and administering network equipment.
Skills of configuring and administering monitoring system


We’ll give you:

Great opportunity for professional development within a fast-growing company
Interesting and challenging tasks
Remote work with long-term employment on a full-time basis under contract
High-level compensation based on the performance reviews
Salary in US dollars
Paid vacation, 28 days per year, and sick leaves
Medical insurance
English Language training
Knowledge exchange


 What are you waiting for?

Talk to us and make this a win-win for you and us. We are CloudLinux, and we need you to make the next move. Apply now!