Position: Product Manager, Payments
Company: iDeals
Experience required: 3y
Category: Product Manager
English level: upper
Published: 2023-01-01T00:00:00+02:00

We are looking for an experienced **Product Manager** to spearhead the creation of a seamless payments experience for our customers and streamline internal processes for the Revenue team.

**iDeals** is a fast-growing B2B SaaS company recognized as the most highly rated and customer-centric in a secure business collaboration market. With more than 1,000 000 users from 175,000 companies all over the world (mostly in the US and Europe), we are on a mission to build the most robust **Virtual Data Room (VDR)** solution that ensures secure confidential document sharing for online due diligence, fundraising transactions, corporate reporting, licensing, clinical trials, and other business goals.

You will work together with Group Product Manager and Director of Product, Billing, and ERP teams and collaborate closely with multinational iDealers in Product Management, Engineering, Sales, Customer Success, and Marketing teams.

Customer centricity, tech-savvy, out-of-the-box thinking, and the ability to find highly impactful problems and develop efficient solutions are key components for succeeding in this role.

**WHAT YOU WILL DO:**
- Define and execute your product area strategy. Ensure that the strategy of your area is aligned with the company’s vision and product’s strategy
- Conduct market research, user interviews, and product usage analysis to get insights and find new opportunities
- Create and validate hypotheses for the product changes
- Collaborate with designers, engineers, UX writers, data analysts, and other specialists within cross-functional product teams to co-create and deliver solutions
- Drive creation of product requirements, including user stories, and acceptance criteria
- Collaborate with Sales, Customer Success, and Support teams to align product plans with overall business strategy and activities
- Contribute to go-to-market strategy and collaborate with the content teams to produce help, marketing, and sales materials
- Act as a product evangelist both internally and externally

**WHAT YOU SHOULD HAVE:**
- Extensive Product Management experience with B2B SaaS and/or Enterprise products
- Ability to understand industry and market trends to use those insights in product development
- Experience working both with qualitative customer insights and quantitative data to inform decisions
- Previous hands-on experience with payments and billing processes will be a plus
- Passion for the best possible user experiences supported by easy-to-use user interfaces and exceptional usability
- Experience of going through a full product development lifecycle: integrating customer needs into product requirements (PRDs, user stories, acceptance criteria), driving prioritization, and pre/post-release execution
- Orientation on effective cross-functional collaboration via open, respectful, and empathic communication 
- Level of English, at least, B2 or higher
- Bonus point: understanding of M&A, fundraising, and other financial operations
- Bonus point: experience with Scrum and/or other agile-based frameworks

**WHAT WE OFFER:**
- Remote-first work
- iDeals Wellness Package: for medical insurance and health-related activities
- Mental Health Support Package
- Paid vacation, sick days, days off, and paid national holidays
- Paid family leave
- Paid pregnancy disability leave
- Paid sabbatical leave
- Unlimited learning and development opportunities
- Professional and self-development books and subscription services compensation
- Sponsorship of participation in inspiration events, conferences, meetups
- Obtain the company’s support if you decide to become a speaker or writer
- Reimbursement of participation in sports competitions
- International team-building activities
- Support with organization workplace at home. Provided budget for home-office setup
- High-end laptop and monitor - based on your working needs
- Budget for additional IT equipment
- Reimbursement of co-working space expenses
- Internal growth policies
- Regular performance and salary reviews
- Generous internal referral program
- iDeals Surprise Boxes from the People Experience
- Excellence, Care, Trust, Collaboration, and Commitment are core values to the iDeals team