Position: Customer Support Representative
Company: HumanLab IT Recruiting
Experience required: 1y
Category: Support
English level: upper
Published: 2021-03-01T00:00:00+02:00

Must have:
- Experience in Customer Support
- Upper-intermediate English (both written and spoken)
- Good communication skills
- Good analytical and problem solving skills
- Understanding of network technologies
- Ability to learn new technical product
- Strong PC skills

Good to have:

- Experience with Jira

- Experience with ticket systems (Zendesk / Kayako/other)

- Technical writing skills


What we offer:
- Cozy office in the city center
- Awesome team
- Flexible working hours 8 hours per day, 40 hours per week
- Paid gym and trainings (English courses, etc.).
- Free coffee, cookies and fruits at the office
- 50% compensation for lunches
- Vacation is available in the amount of 3 weeks (15 working days) per year
- Official Ukrainian holidays are weekends - 11 days per year
- Paid sick leave - 10 days per year