Position: Core Support Engineer
Company: Temerix
Experience required: 1y
Category: Support
English level: fluent
Published: 2023-03-01T00:00:00+02:00

Currently, we are looking for a  Core Support Engineer

Our partner is an Israel company Fornova that provides advanced analytics for their customers’ products. The team of the project at the moment is 50+ people.
We empower the industry to optimize distribution, generate demand, and maximize revenue
BI solutions market leader with the most comprehensive global data set in travel & hospitality. Fornova is looking for a Core Support Engineer

Must-have skills

Communication in both spoken and written English - Advanced
Python - Advanced
JavaScript - Basic
Knowledge of HTML/CSS - Basic
NoSQL / SQL knowledge - Basic understanding
Troubleshooting skills - Advanced
Creative thinking and team collaborator
Multitasking 
Self-learner

Responsibilities
Taking full ownership of Core support-related ongoing issues (sites’ changes, bugs fixing, etc..) - tickets resolving on Zendesk.
Collaborating with R&D teams on site blockages’ challenges etc.
Adding new functionalities to existing scrapers based on customers' requirements.
Working on internal tools for optimizing the day-to-day support work.
Taking part in internal task forces (cost reduction, monitoring enhancements, etc.).