Position: Content Manager
Company: Wild.Codes
Experience required: 5y
Category: Marketing
English level: fluent
Published: 2023-08-01T00:00:00+03:00

**About the Project:**

⚫️Client is a UK-based health and lifestyle tech company, with a product range focussed on female-centric products.
⚫️ They are embarking on a number of major programs, one of which is the re-platforming of their website which is their main sales channel.
⚫️ The client is adopting BigCommerce as their eCommerce platform of choice, moving away from their existing bespoke solution.
⚫️ This project is an opportunity to be involved in a SaaS migration with a major eCommerce platform solution, with a target go-live for phase 1 in December 2023 with the project targeting full completion in 2024.
⚫️ The Content Manager will be establishing the foundation of the content migration and the long-term frameworks and would be empowered to make suggestions on how content should be migrated, managed, and set up. They will work x-functionally with technology, SEO, product, and brand teams.

**About the Candidate:**
Primary requirements are expertise in CMS systems and migrations, adaptability, problem-solving skills, clear communication, and the ability to learn new technologies.

Key behaviors required for the candidate to be successful:
🔵 Work independently where required but can also collaborate well.
🔵 Enjoys being a generalist working on whatever it takes to solve problems and delight users
🔵 Thrives in a highly collaborative environment involving different stakeholders and subject matter experts
🔵 Takes pride in working on projects to successful completion involving a wide variety of technologies and systems

**Must have demonstrable experience of:**
⚫️ Content/Data Migrations
⚫️ CMS platforms
⚫️ eComm Platforms
⚫️ Data tools
⚫️ Strong Technical English
⚫️ Technical Spanish (Bonus)
⚫️ Solution Design

**Responsibilities:**
As a Content Migration Specialist, you will play a vital role in ensuring that content is transferred seamlessly to its new destination while maintaining data integrity and optimizing user experience.

Your expertise in content management systems and attention to detail will be essential in successfully executing content migration projects and contributing to the overall efficiency and effectiveness of our digital content management processes.

🔵 Identify sources of content: Support the analysis of content structure.
🔵 Content Mapping: Create a content mapping plan, and outline relationships between the source and target content. Ensure all relevant metadata, links, and assets are accurately mapped for a seamless migration.
🔵 Data Backup and management: Support the prioritization of the safety and preservation of existing content during the migration process, highlighting any high-risk data to the Content Lead and planning mitigations for loss.
🔵 Content Validation: quality checks to verify the accuracy and
completeness of migrated content, addressing any discrepancies.
🔵 SEO Considerations: Collaborate with and support the SEO team to
maintain search engine rankings and ensure that the migrated content
adheres to SEO best practices.
🔵 Content Optimization: Identify opportunities to improve content quality, formatting, and overall user experience by collaborating with the Content curation team during the migration process.
🔵 User Training and documentation: Provide support for training
stakeholders on using the new content management system and review
documentation outlining processes.
🔵 Troubleshooting: Support the IT team and technical delivery teams to
troubleshoot any technical issues related to the content migration.

Success Criteria:
⚫️ Perform the content mapping – produce a document for signoff by the Content Lead illustrating the data in the current CMS and future state
⚫️ Clean up the data – Sign-off cleaned data presentation with Product, Blog, FAQ/Help, and SEO Leads once available in BigCommerce and presented in Front End.
⚫️ Data update validation – Complete and document the full cycle of different categories of data updates within the “to-be” model.
■ Have signed off tests with in-life data owners (Product, Blog,
FAQ/Help and SEO Leads) to ensure they reflect real-world usage.
■ Execute all tests
■ Provide results to in-life content owners and/or IT and technical
teams for mitigation.

**Working Interactions:**
🔵Will report to Content Lead
🔵Will have interactions with Delivery / Project management, Tech teams (software delivery), Product Management, SEO, Content, QA
🔵 Meeting sets: Daily standups, Weekly project team meetings

**Additional Information:**
⚫️ Role is fully remote.
⚫️ Minimum of 5 hours a day overlap required but ideally available 09.00-17.00 UK time minimum.
⚫️ Role targeted start ASAP.
⚫️ Initial duration is through to 29th December 2023, but there is a strong likelihood of extension.
⚫️ Standard work hours are 40 hours per week, with no overtime. The working time zone is London (GMT/BST).
⚫️ A laptop will need to be shipped to the address.