Position: Client Success Manager
Company: Devellar
Experience required: 1y
Category: Support
English level: upper
Published: 2021-11-01T00:00:00+02:00

If you seek to work in a friendly atmosphere with a flexible schedule at your working place, we'll be glad to see you at the interview. Be ready to meet young, ambitious people with challenging questions at the meeting.

As a Client Success Manager you will:

-Handle specific and/or complex cases with clients. Assuring personalized approach;
-Perform support of clients in all communication channels: phone, email, messages;
-Prevent the potential chargeback cases (including order verification);
-Handle the ongoing chargeback disputes;
-Analyze and report on the tendencies/results/KPIs;
-Take part in common department projects.

Requirements:

-Experience working as a Sales or Support representative;
-English Upper-intermediate+ (written and spoken);
-Excellent communication skills;
-Analytical skills and quick thinking;
-Problem solving skills;
-Managing working within the p.m. period;
-Experience working with native English speakers is a plus.

We offer:   

-Competitive salary in USD;
-Flexible working hours;
-Medical insurance / gym compensation;
-Remote work, but your location should be Kyiv or nearby;
-18 working days of paid vacation per year + sick leaves

 
If you see yourself as the right candidate, please do not hesitate to send us your CV!