Position: Senior/Lead support engineer
Company: Luxoft
Experience required: 2y
Category: Support
English level: fluent
Published: 2021-08-01T00:00:00+03:00

Responsibilities:
- Build a team and support service from scratch
- Provide 8/5 and 16/5 support application and infrastructure support
- Maintain end-user accesses
- Build and maintain monitoring systems
- Coordinate application release activities (hands-on with CI/CD tools, AWS)
- Incident, Problem, and Event Management
- Coordinate work and knowledge sharing with client SL1 team

Skills:
Must have:
Good experience with AWS platform support
Good Unix
Experience with containers - Docker
RestAPI
Exercise with WEB AP support
Experience with leading support teams

Nice to have:
Scripting - Python, Bash, Shell,
CI/CD

Languages:
English: B1 Intermediate