Position: Team Leader (Salesforce)
Company: PSR
Experience required: 3y
Category: Lead
English level: fluent
Published: 2021-05-01T00:00:00+03:00

Deep understanding of the SF platform to be able to provide work estimations
Understand corporate needs and be able to respond in time
Experienced in all areas of Service and Marketing Cloud, as well as integrations and development
Full Salesforce lifecycle implementation experience
Proficient in Apex, JavaScript, VisualForce, Aura and LWC.
Experience working with CTI, Live Chat, Einstein Bot, Platform Events, Skill Based Routing, External Object, Marketing Cloud is a plus
Experience with web services (REST & SOAP, JSON & XML, etc.)
Experience with Jitterbit, Flosum is a plus

**Soft Skills required:**
 
Demonstrate technical leadership and motivate the team;
Ability to influence positively other team members and communicate openly 1-2-1 and in groups (with the help of the Manager and HRBP)
Ability to motivate other team members to achieve goals and support colleagues to improve their performance (with the help of the Manager and HRBP);
Ability to effectively manage time and resources;
Ability to cascade strategic goals and decompose them into daily team tasks;
A good level of written and oral communication skills, the ability to present complex technical solutions clearly to different audiences;
Demonstrate a proactive approach and ownership, result-oriented and responsible;
Ability to work well under pressure, flexibility in decision making, positive attitude to frequent changes;
Ability to work with other team members;
Fluent English 
Desire to develop as a manager while remaining an expert in your professional field.


**As a Technical Lead:** 
 
Assessment and implementation of technologies and tools within the team; is the final decision-maker in choice of team’s technologies and instruments, run an expert assessment of the selected instruments;
Together with the team analyze and eliminate product incidents and implement changes to predict and prevent future incidents. Take responsibility for the product incidents;
Participate in the process of quarterly planning, set goals for the team, analyze interconnections to achieve goals;
Take part in the process of assessing the accomplishment of team goals;
Participate in reporting: allocation of resources for projects, a report on the work performed by the team for the past week/quarter, and others, if necessary;
Together with the team, determine technical solutions for business tasks (the way for product business requirement to be technically implemented);
Interact with other team leaders of the Technology Function teams to identify the interconnections between products and build an appropriate compatible architecture;
Together with the team, develop and implement procedures and standards for technical support of business applications;
Ensure that the level of technical support is consistent with the parameters agreed with a business consumer;
Dedicate part of the time to solve problems that correspond to professional skills independently.
 
**As a Line Manager:**
 
Lead the team to deliver the service (implementation, support of business applications) within a specific time frame according to the policies and procedures of the Technology Function, including participation in hiring, performance review, and team members feedback (/together with the Manager and HRBP);
Take over developing and mentoring new team members and actively support the ongoing development of current team members (/ in conjunction with the Manager, L&D and HRBP);
Participate in setting team goals, as well as goals for specific team members;
Motivate and inspire the team to achieve high results;
Know the strengths and help to improve the weaknesses of all team members for further development and achieving better performance.

It depends on the type of employment. 

Relocation to Cyprus:

1. Релокация: 
- Компенсация расходов на подготовку документов для релокации для всей семьи (апостилирование, если необходимо, платные справки и т.п.).  
- Оплата перелета сотруднику и семье
- Предоставление корпоративной квартиры до 1 месяца.  За это время предполагается, что новый сотрудник найдет квартиру для постоянного проживания.
- Беспроцентная ссуда для внесение оплаты за 1 месяц аренды квартиры и депозита, если в этом будет необходимость (при заключении договора нужно за первый и последний месяцы внести депозит).
2. Визовая поддержка:
- оформление work permit для будущего сотрудника
- оформление pinkslip по программе воссоединения семьи для супруги и детей
3. Прочите бенефиты:
- медицинская страховка для нового сотрудника и его семьи с первого рабочего дня
- корпоративный медицинский кабинет
- корпоративные фитнес-центры, бесплатны для нового сотрудника и супруги
- оплата базовой программы садика / школы для детей 
- предоставление автомобиля MiniCooper Country Man S в бесплатную аренду для личного пользования (парковка, ТО, страховка оформляется и оплачивается компанией). 
- активная спортивная корпоративная жизнь, семейные и детские, корпоративные мероприятия
- деловые поездки (в другие наши офисы, на семинары, конференции и т.п.)
- частичная оплата курсов по изучению иностранных языков для сотрудника (50% оплачивает компания)
- частичная оплата услуг стоматолога и офтальмолога для сотрудника (500 eur в год, компенсация расходов на очки - 150 eur в год)


Remote full-time:
50% sport (55 Usd monthly)
1000 euro medical insurance compensation
trip to Cyprus once a year


Relocation to Malaysia - I will send the list of benefits if needed
possible (from CY to MY, from remote to CY)

see above (we pay for everything)
the company is growing, the department is very important, more people will be hired to the team.

Team Lead leaves the company after 5 years of work with us (it’s normal that he wants to change job), he was in Malaysia, Vietnam nationality.

Test approximately 3 hours
Tech interview in English 1.5 hour
Behavioral interview 1.5 hour

around 4 days to check the test task, around 2 days to schedule technical, up to 1 week to behaviour

We use Jira for work tasks, Google Calendar
Team Lead might become a manager of a department (but it will be not so fast)

for remote - no, only after relocation. 
If we really need to hire the candidate and laptop is a problem - we will solve it.
short periods of work in each company.