Position: Salesforce Administrator
Company: Advanced Communities
Experience required: no_exp
Category: Other
English level: upper
Published: 2023-06-01T00:00:00+03:00

We are looking for a person in Ukraine/Europe. You can work remotely.
As a key member of our technical AC team, the Salesforce Administrator helps our customers meet their needs by providing Salesforce administration and training, and driving ongoing system improvements in client databases.

AdvancedCommunities.com - is an award-winning Salesforce partner and a leader in Experience Cloud development with the most popular and highest rated Community components on AppExchange, now installed more than 50,000 times. We have offices in San Francisco, London, and Kyiv.

This is an extremely customer-focused role with a lot of client interaction, so a passion for working with people is essential. It is also important to be able to carry a big-picture perspective regarding client organizations and their needs while providing assistance to them.

 Responsibilities:
1. Will work closely with client stakeholders to deliver database administration services: Perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity, and storage management.
2. Executing the day-day configuration, reporting, training, support, maintenance, and overall improvement of the Salesforce CRM platform.
3. Maintaining the overall Salesforce.com system, including data loads.
4. Collect user requirements for enhancements to the system by facilitating appropriate internal discussions.
5. Depending on experience level, may create and maintain custom objects, object relationships, standard and custom fields and set up Website-to-Salesforce integration where appropriate and in consultation with client teams and other members of the AC-team. 
6. Work with end-users to provide coaching around best practices and tips on Salesforce usage.
7. Customize reporting and dashboards for various teams, provide reports and report training.
8. Stay current with Salesforce releases and corresponding documentation and provide new functionalities and solutions as needed.
9. Assist with data migration from other systems as needed.


Preferred Qualifications:

The successful candidate will ideally come from an IT sector and have the following experience/skillset:
1. Proficiency in spoken and written English: level Upper intermediate and Advanced;
2. Experience creating documentation for requirements, design, test, and training;
3. Demonstrated ability to prioritize tasks and organize information, work independently and use good judgment;
4. Ability to develop and maintain effective working relationships with others and display diplomatic and strong communication skills with colleagues and client stakeholders;
5. Willingness to learn.

It will be great if the candidate has 6 month+ experience as a Salesforce Administrator/Consultant. But we are ready to train a candidate if he/she has experience in IT and a good level of English.

What We Offer:

Work remotely
8 working hours per day
Paid vacation
Paid sick leave
Medical/Health/Emergency Compensation
Paid certification
A friendly team that will make onboarding easy and comfortable!