Position: Internal ERP Operations Lead
Company: B2BSoft
Experience required: 3y
Category: Business Analyst
English level: fluent
Published: 2022-01-01T00:00:00+02:00

This person will be involved in collecting requirements and priorities from various stakeholders. Putting together a project plan and roadmap. Implementing transition to the new stages in phases. Overseeing quality assurance and user acceptable. Become a focal point for support questions and act as a SME. 

Requirements:

- Background/experience in business administration or a related field
4+ Experience to implement ERP in the company on a similar position
I- n depth knowledge of ERP development tools: major modules (CRM, support desk, finance/invoicing/billing, inventory and third party integrations)
- Strong knowledge of business process, business acumen and following business optimization philosophy 
- Great communicator, comfortable "managing up" and working with various stakeholders in the company, communicate with employees at all levels of the organization
- Proactive approach, self-starter in the work and driven by a strong desire for finding efficiencies and eliminating long and cumbersome processes. 
- Excellent presentation and facilitation skills.
- English: Advanced level

Nice to have:

*Bachelor's degree in computer, IT, Software Engineering related preferred. 
*Technical knowledge/script programming knowledge
*Experience with Zoho
*International experience

Responsibilities:

- Work with the team and stakeholders to define program scope and goals
- Consulting with business units to determine/collect ERP requirements 
- Work with internal and external project resources
- Define program roadmap and its priorities as well as target timelines
- Design Flows in the new system
- Implement System Configuration / Changes/ install additional modules/apps
- Deliver to the milestones 
- Prepare training materials/manuals, trainings for end-users
- Post launch support