Position: Portuguese Customer Support Specialist
Company: Evoplay
Experience required: no_exp
Category: Support
Published: 2023-02-01T00:00:00+02:00

EvoPlay is an international IT company, a leading developer of software products and complex solutions for the gaming industry. In connection with the expansion of the company, we have a vacancy for a Customer Support Specialist with knowledge of the Portuguese language.

**Responsibilities:**
1) Interaction with users:

- provision of qualified consulting assistance on the technical and financial part of products, mainly by chat;
- introducing users to the company's products, their characteristics, current promotions and offers.

2) Interaction with other departments of the company:

- sending requests to solve technical and financial difficulties of users, receiving feedback for the purpose of further informing users;
- informing about detected problems or errors on supported resources.

**Requirements:**

- High level of command of oral and written Ukrainian and Portuguese languages;
- PC knowledge at the level of a confident user;
- Ability to work with large amounts of information and willingness to learn;
- Communication;
- Perseverance;
- High level of self-organization;
- Experience in related fields will be an advantage.


**We offer:**
- Competitive salary
- Paid vacation;
- Paid sick leave;
- L&D center with courses for employees and top managers
- Rotation program;
- Self-learning library, access to paid courses;
- Group discussions and individual sessions with a psychologist.