Position: Application Support Engineer
Company: EPAM
Experience required: 2y
Category: DevOps
English level: intermediate
Published: 2021-08-01T00:00:00+03:00

The customer is a global leader in the construction industry. The client provides technology-leading products, systems, and services worldwide. We're looking for an Application Support Engineer for application support of an Atlassian product stack for the client.

Responsibilities:
Well-versed with the administration of the following Atlassian Tools (all of them are mandatory)
Well-versed with backups and upgrades of Atlassian tools
General overview and understanding of Atlassian best practices
Well versed with managing and understanding backend database (Oracle and MSSQL)
Skillset for L2 application support and SLA management
Ability to run SQL statements to extract data and make config changes on DB as and when required
Sufficient knowledge for supporting the underlying infrastructure for Atlassian Tools
Basic knowledge of Linux OS (RHEL) in order to make recommended changes to the configuration

Requirements:
Experience with Atlassian crowd administration
Possess RHCE/RHCSA – Red Hat Certified System Administrator/Red Hat certified Engineer
Knowledge with running automated tests and load tests on Jira
Worked on performance optimization for Atlassian tools
Good knowledge of license management and patching
Worked in application support environment

We offer:
Competitive compensation depending on experience and skills
Work in enterprise-level projects on a long-term basis
Full-time remote work (you can work from anywhere you are)
Health Insurance
Unlimited access to learning courses (LinkedIn learning, EPAM training courses, English regular classes, Internal Library)
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