Position: (Senior) Technical UX Writer
Company: HRForecast
Experience required: 3y
Category: Other
English level: fluent
Published: 2021-01-01T00:00:00+02:00

HRForecast is a Germany-based HR tech start-up. We are based in Munich and Bremen (Germany), with an additional office in Kyiv (Ukraine). We are expanding and currently looking for a **(Senior) Technical UX Writer** with perfect English knowledge. Please apply for the job only if you meet the listed criteria.
About the opportunity: If you are a smart, passionate, detail-oriented Technical UX Writer with great communication skills, then this role is for you. You will be generating various types of content and documentation, such as tutorials, use cases and “getting started” guides that will be shared with our B2B users. You will be joining our join Customer Success team and also collaborate with other internal stakeholder, such as our Product team.

**What you will be doing:**
•	You are an integral part of the customer journey creation and contribute to it by developing exceptional content on all relevant channels (especially help centre, newsletter, video tutorials, in-app messages)
•	You manage and continuously update already given internal and external content
•	You are responsible for creating and optimising content for our knowledgebase and product updates 
•	You create, expand and optimize internal product and process documentation

**Whom we are looking for:**
•	You will have an eye for detail and are able to explain complex topics simply and in a compelling manner
•	You enjoy creating and managing content and are a savvy technical communicator with a strong business acumen 
•	You work well in a team as well as independently and are reliable in meeting deadlines
•	You are self-motivated, able to prioritize and manage changing priorities
•	You work in a structured manner and have a strong analytical and data-oriented approach to tasks

**What makes you a great match:**
•	At least a BA degree, preferably in languages, Communication or Social Sciences
•	Outstanding communication and writing skills in English 
•	Experience in technical communication, knowledge management and writing roles in SaaS
•	Experience writing content for both technical and non-technical users
•	Excellent editing, writing, and communications skills

**What you can expect:**
•	Opportunity to work on long-term on innovative projects in one of the fastest-growing tech start-ups in Germany
•	Have meaningful contribution with high impact
•	Flexible working hours and home office / remote working possibility
•	International team and work environment
•	Day-offs according to your national holidays