Position: Microsoft Azure Consultant
Company: GeeksForLess
Experience required: 5y
Category: DevOps
English level: upper
Published: 2023-02-01T00:00:00+02:00

Requirements:
- Azure Apps 5+ years 
- Azure Infra
- SQL
- Azure Public, Azure Stack HCI, Azure Arc, Azure Virtual Desktop

Responsibilities:
As a Microsoft  Consultant, you will deliver quality engagements on high profile projects leveraging your expertise as an advisor, reviewer and/or individual contributor to ensure customer value and meet project objectives.

- Work with customer business team and/or IT Team to gather requirements/clarification on different enhancements/support tickets/incidents. Work on critical application break-fix issues real-time. 

- Manage Issue escalation within Customer. Adhere to SLA’s (Response and Resolution) defined for each of the incident with defined severity.
Issue triage and isolation for supported solution and other components primarily (but not limited to) built on MS Technologies or on Open Source
Problem resolution and root-cause analysis and operational documentation; Escalate product bugs to Customer Support/Product Group and follow-up

- Coordinate build deployment and release to Production

- Review feedback from customer staff and propose changes to improve the support process; Set up monitoring and capacity alerts (Build Early Warning system) and review results regularly to advise on issues related to the custom application

- Drive innovation and deliver proactive support to reduce incidents, increase application relevance, availability & performance and accelerate deployments through automation, thus playing a pivotal role in increasing cloud adoption and consumption. Be aware of latest advancements in technology and become trusted advisor for customer