Position: Customer Service Agent
Company: StopFraud
Experience required: 2y
Category: Support
English level: fluent
Published: 2022-05-01T00:00:00+03:00

- Provide a WOW service to clients via e-mail with enthusiasm and courtesy;
- Reply to incoming customer order status and product requests, providing appropriate and correct information;
- Show a positive attitude, even when faced with misplaced criticism or frustration;
- Covering 8 hours shift, with possible scheduling for 10-18, 12-20 UA time. - Late shift and weekend coverage are highly appreciated;

Main requirements:
- Advanced written and speaking English, full command of the language, C1 level;
- More than 2 years of experience in digital, online communication with clients (chats, e-mails, phone).
- At least 40 working hours per week;
- Possibility of extra coverage (evening hours and weekend shifts are highly appreciated);
- Basic knowledge of web interface functionality structure;
- Attention, concentration, and common sense.

We offer:
- Remote job;
- Timely payment;
- Different scheduling options;
- Possible bonuses;
- Salary revise;
- Career growth