Position: Senior Business Analyst for Ciklum Client
Company: Ciklum
Experience required: 3y
Category: Business Analyst
English level: upper
Published: 2021-08-01T00:00:00+03:00

Ciklum is a leading global digital services and software engineering company, serving Fortune 500 and fast-growing organisations. Headquartered in the UK, we unite 3,500+ software developers, designers, product managers and data scientists around the world building tailored digital solutions that leverage emerging technologies.

We are enabling digital transformation for some of the largest household names and platforms in the digital economy. Ciklum is the place to make your tech ideas tangible and join the global projects redefining industries.

We are looking forward to seeing you as a part of our team!

**Responsibilities**
- Analyze capability gaps within Customer’s organization. Propose improvement methods and appropriate solution options
- Identify and define business needs and goals. Outline clearly stakeholders’ impact and their outlook on the project and teams
- Collaborate proactively with Business Stakeholders, Project Managers and Teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Moderate meetings and workshops
- Manage solution scope, detect and track changes. Manage requirements related conflicts and issues up to resolution
- Prioritize requirements and manage their allocation. Define non-functional requirements including external interfaces and constraints
- Mentor other analysts on request. Organize knowledge sharing and training sessions for other analysts. Contribute to the corporate knowledge base
- Interact with product manager on product strategy definition
- Evaluate business analysis processes and give proposals for improvement. Establish and follow requirements lifecycle processes
- Monitor solution implementation and conduct internal and external solution acceptance
- Care about continuous improvement of Customer satisfaction

**Requirements**
- Very strong English verbal and written communication skills
- Clear understanding of principles and specifics of software development methodologies
- Extensive knowledge of business analysis activities and techniques
- Awareness of latest IT industry and digitalization trends
- Knowledge of business process optimization and modeling approaches
- Knowledge of requirements management tools (at least JIRA & Confluence)
- Knowledge of prototyping tools.
- IT industry experience: 3 years or more, including collaboration with clients abroad
- Experience in business analysis or product management: 3 years or more, including defining solutions from idea to production
- Experience in Agile methodologies: 1 year or more
- Proven experience in communication to large audiences and top management

**Desirable**
- Master degree or higher (in Computer Science or similar)
- Business education
- Good knowledge in at least one Business Domain: finance, accounting, media, travel, logistics
- Knowledge in product management best practices
- Experience in training development and conduction
- One of the following: IIBA CCBA or CBAP, OMG UML, OMG BPMN, PMI-PBA, Pragmatic Marketing

**What's in it for you**
- Ability to work on challenging projects, deal with complex solutions
- Nicely designed, centrally located offices with warm atmosphere that creates good working conditions
- Unique working environment where you communicate and work directly with client