Position: Community Manager
Company: Quazard
Experience required: 2y
Category: Marketing
English level: fluent
Published: 2021-01-01T00:00:00+02:00

Quazard is an independent financial gaming developer that unites world class professionals in their eagerness to change the world of gaming and finance through decentralisation and blockchain. 

We are looking for an experienced Community Manager to inspire and grow our audiences online. If you are a tech-savy professional, experienced in social media, PR and promotional events and also have a passion for gaming and trading we would like to chat. 

Our ideal candidate has exceptional oral and written communication skills (in English) and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

**Responsibilities**
• Work across two game titles and grow and manage both communities
• Create community strategies and targets for community growth and retention.
• Set and implement social media and communication campaigns to align with our marketing strategies
• Facilitate positive and supportive conversations inside the community relative to our games and studio across social media, discussion sites, and support channels.
• Provide engaging text, image and video content for social media accounts
• Respond to comments and customer queries in a timely manner
• Monitor and report on feedback and online reviews
• Play our games and build communities within them
• Organize and participate in events to build community and boost brand awareness
• Coordinate with the team on marketing, PR and communications to ensure brand consistency
• Liaise with all departments to stay updated on new products and features
• Managing influencer and community outreach.
• Identifying potential relationships with community influencers.
• Report weekly on community health.
• Organizing, managing, and updating the FAQ around each release
• Manage the fan and press kits to keep them up to date.
• Establishes direction for storytelling
• Develops and prioritizes the editorial calendar
• Ensures consistency and continuation of thematic content
• Has a solid sense of timing and controls the flow of outbound content
• Has a pulse on the community and can determine what content will be of value to the brand
• Stay up-to-date with digital technology trends

**Requirements**
• Proven work experience as a community manager
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
• Experience in creating and engaging with emerging communities
• Highly self-motivated and proactive with the ability to work both with minimal supervision and as part of a team environment
• Strong planning and project management skills and good analytical skills
• The ability to keep a level head and maintain calm under pressure
• Ability to work swiftly and efficiently in a fast-paced environment
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
• Excellent verbal communication skills (English language)
• Excellent writing skills (English language)
• Hands on experience with social media management for brands
• Experience with Discord, Telegram, Twitter, Facebook, Youtube and Instagram
• Ability to interpret website traffic and online customer engagement metrics
• Knowledge of online marketing and marketing channels
• Attention to detail and ability to multitask
• Qualifications in Marketing or relevant field
 
**Desirable experience**
• Blockchain, blockchain gaming
• Gaming, Gambling or trading community experience
• Working in high-growth start-ups (VC or PE)
• Knowledge of trading cryptocurrency or forex
• Experience working on Reddit
• Knowledge of NFTs and NFT marketplaces
 
**Benefits**
• Remote working
• Flexible working hours
• Competitive salary based on experience