Position: Product Owner (marketing platform)
Company: Symphony Solutions
Experience required: 5y
Category: Product Manager
English level: upper
Published: 2022-01-01T00:00:00+02:00

**Requirements:**

-Experience with Marketing Automation platforms 
-Experience in using Veeva or SFMC
-Good understanding of data flow, and transition management
-Strong Project Management skills
-Agile philosophy

**Responsibilities:**

 1. Platform Support: Ensure platform stability by orchestrating the platform support by streamlining the briefing templates for tagging, content, improving service maturity, and increasing content adoption by affiliates. 
2. Business Process Support: Ensure global platform guideline adherence by GSC, Affiliates. Facilitate standardizing the future templates, email naming conventions, and coding libraries to drive process uniformity.  
 3. Data stewardship: Work with cross-functional partners such as IS, Business, and External data providers (e.g. IQVIA) from an integration/orchestration standpoint. Eg: Facilitating integrations between IDM -  - Analytics. Function as a critical link between Digital Ops, GDNA in Amgen 
 4. Systems management: Work with cross-functional (IS, Business) partners to ensure correctness, availability of important functionality. Oversee and Coordinate processes, troubleshoot issues with GSC and Amgen users.  
5. Digital Operations Analytics: Leverage pharma industry and data knowledge to support ad-hoc analytics related to data/system operations and issue resolutions  
 6. Provide advice on standardizing briefing process, execution with GSC following Amgen standards and Operating Models. 
 7. Keep fluent communication and timely channel updates with campaign key stakeholders and other related functional groups (C360 Leads, Global Digital, DevOps, etc.).  
8. Collaborate with Global and the rest of the OI team for Capability continuous improvement.   
9. Be on top of availability on capabilities and platform integration. 

** Project Description:** 

This Techno-Functional role, on the Global Customer Capabilities ELMAC Ops, Implementation Team, directly supports the overall business processes, service maturity, adoption of,  platforms in ELMAC. Helps establish the process and technical foundations to enable customer 360 interactions and works closely with Platform Business owners to maintain the stability of the platforms and standardize the processes

**Steps:**
2-3 steps of the Interviews

**We offer:**

-Competitive salary and compensation package
insurance
-Personal workstation
-Friendly and professional team
-Workation program
-Symphony Training Academy
-Low hierarchy and open communication
-20 vacation days

We are a company with a difference as we maintain a strong ethical culture and keep company values at the level of interpersonal and client-oriented relationships. Our philosophy is to establish close and strong relations with every client, employee, and candidate to succeed in our main directions (e.g. PHP, C#, C++, SAP, Salesforce/Force.com, iOS, Android, BlackBerry)🌿💓