Position: Customer Support Specialist
Company: Talentuch
Experience required: 1y
Category: Support
English level: upper
Published: 2022-01-01T00:00:00+02:00

**As a Customer Support Specialist you will:**

Communicate and consult customers (emails, calls, chats);
Fill out customer cards in the CRM database;
Feedback customers on the bike’s logistics;
Communicate with partner departments for information;
Work under the agreed shifts (mostly night shifts).

**What we need from you:**

2+ years of experience in customer support service;
Experience providing remote support for customers;
Excellent communication skills, pro-activity and positive attitude;
Attention to details, results-oriented;
Good English (at least upper-intermediate);
Superpowers in problem-solving and conflict resolution.

**We offer:**

Working in a unique and innovative start-up environment;
Professional, supportive, and friendly team;
Interesting tasks that require technical, analytical, and communication skills;
Opportunities for knowledge sharing, learning, and self-development — free English lessons, corporate library, training, and professional development;
Office in the innovative Unit City business park;
Gym, X-box, delicious coffee, and other pleasant extras.