Position: Salesforce Functional Designer / Configuration
Company: CHI Software
Experience required: 3y
Category: Salesforce
English level: intermediate
Published: 2023-07-01T00:00:00+03:00

**Responsibilities:**
• Being a member of the Salesforce DevOps team and working according to Scrum methodology with various tasks, for example 
• Participating in refining, estimating, developing, testing, and implementing user stories 
• Working with HEAT tickets and incidents 
• Participating in the functional design of the solution within the functional area of 
the team. Working with the team and Product Owner (PO) to get the user stories ”Released” 
• Participating in sprint reviews where each user story is reviewed with the PO 
• Participating in the estimation of development efforts for user stories 
• Reviewing and updating relevant documentation 
• Contributing to team development through Sprint retrospective meetings 

**Requirements:**
• Ability and willingness to drive and update documentation 
• Experience with enterprise systems, preferably CRM or ERP 
• 3-4 years of relevant experience 
• Experience working in an offshore delivery model 
• Building custom reports and dashboards 
• Industry expertise (a plus) 
Technical skills needed: 
• Requirements gathering and analysis 
• Functional design 
• Agile development practices, backlog management, and tools 
• Jira and Confluence 
• Salesforce Platform, Sales- and service cloud 
• Solution architecture and data modeling (a plus) 

**Salesforce.com certifications:**
• Certified Administrator 

**Salesforce.com certifications will be a plus**
• Certified Advanced Administrator 
• Certified App Builder 
• Certified Sales Consultant 
• Certified Service Consultant 

Start date: 2023-08-01 for a minimum of one year with possible extensions.

Location: Remote anywhere in the world but **working hours are 08.00-17.00 CET**