Position: IT Business analyst (SaaS, B2B)
Company: TextMagic
Experience required: 3y
Category: Business Analyst
Published: 2022-08-01T00:00:00+03:00

What you will do:

Collect, analyze, and formalize business requirements in an actively developing B2B SaaS product;
Write business documentation, and compose a detailed description of the functionality and logic of interfaces;
Create JIRA tasks, description and compose “User stories”, “Use case scenarios” and coordinate the above with the team;
Communicate with managers, team leads, developers, and UX designers;
Consult stakeholders on business requirements and interfaces logic (developers, testers, designers);
Accumulate and maintain the product expertise;
Develop product usage scenarios and form of hypotheses for product improvements;
Conduct UX research and competitor analysis; 
Take part in improving development processes.
 
What we expect from you:

Experience with IT products (preferably SaaS) from 3 years; 
Knowledge of software development processes (Agile); 
Task creation and decomposition skills; 
Skills in conducting UX research, writing “User stories” and “User scenarios”; 
Ability to communicate orally and in writing in English and Russian;
Perfect communication and problem-solving skills;
Analytical mindset, ability to think broadly;
Proactivity and motivation.

Will be an advantage:

Experience with Atlassian stack (Confluence, Jira);
Testing skills;
Experience in composing technical tasks for developers;
Understanding of web application architecture principles;
Desire to learn something new.
 
What we offer:

High salary without delays (from $5,000);
Flexible schedule for optimal work-life balance;
Any necessary equipment for productive work;
Participation in an interesting and ambitious project with great potential;
Opportunity for career growth, development, and implementation of your ideas;
Opportunity to bring your vision to the project;
Opportunity to work remotely or in the office;
Work in an international enterprise;
A professional and friendly team that will not leave without help in any matter;
Paid vacation (28 calendar days a year).

Hello, we are the TextMagic development team

TextMagic is an international technology company with a 20-year history and a multi-million dollar turnover. Our flagship product is the SMS messaging platform used by over 25,000+ business customers worldwide. In 2021, the total number of SMS messages sent on the TextMagic platform has reached 200 million.
At the end of 2021, our company held a successful IPO - an initial public offering on the Nasdaq First North Tallinn market, in which 15,410 investors subscribed to TextMagic shares for a total of 49.5 million euros.
In addition to our main product, we are developing a new modern platform for multi-channel interaction with customers (Customer Engagement Platform) - Touchpoint. It is a sales, marketing and customer support software that allows businesses to integrate different communication and communication channels into a single environment.

Our team:
Every year the team grows and now the company employs more than 70 people in 8 different countries. As an employee of our company, you can work both in a comfortable office and remotely.