Position: Account manager (spanish)
Company: Orderry
Experience required: 2y
Category: Support
English level: upper
Published: 2021-01-01T00:00:00+02:00

Our users are a business you face every day: service centers and repair shops, car services, ateliers, cleaning, services, and beauty, etc. They make our life easier, and we are their helping hand.

Our geography?

Last year the number of users exceeded 6,000 companies on 5 continents. We have already taken a leading position in our niche in the Eastern European market and now ready to conquer the whole world. Our service is already used in Poland, Ireland, Mexico, South Africa, and other countries. And we are not planning to stop.

Due to the expansion. We are looking for an Account manager with knowledge of the Spanish language.

We will definitely work together if you:

Have experience in technical support, call center, sales
Act proactively, have a sense of humor
Enjoy helping people
Are sociable, optimistic, patient, and stress-tolerant
Possess good Spanish (written and spoken)
Can put yourself into your customer’s shoes

Duties:

Daily communication with clients (new and current): Email, calls, demo, and any kind of help
Customer retention
Collecting and organizing feedback from clients to implement best practices
Translating our blog pages and Knowledge Base

What are you waiting for?

We are for self-development and professional growth. You need to upgrade — we will take care of your participation in events in whole or in part at the expense of the company. During onboarding, you are waiting for a review to analyze goals and objectives, 1-to-1 meetings with a team lead, and constant support from a tutor.

Driving? There is always a reserved spot for your car in the parking lot of the business center. Riding bike? A guarded parking lot is completely at your service.

Large and spacious workspace, just a minute walk from Boryspilska metro station. The way to work will always be in the opposite direction from traffic jams.

You will have 18 working days of vacation per year + 10 paid sick leave + the ability to work remotely

In addition to the New Year and the company’s birthday, we love playing board games on Fridays or just having a Friday Party.