Position: Customer support representative
Company: Restream.io
Experience required: 2y
Category: Other
English level: fluent
Published: 2020-08-01T00:00:00+03:00

Responsibilities:
- Answer customers via chat
- Follow up with customers to upscale our plans
- Execute on projects to improve the efficiency of our day-to-day operations
- Create and run initiatives to improve customer satisfaction
- Share the knowledge with customers to improve overall awareness of the LIVE stream

Requirements:
- Past experience in Customer Service
- Experience dealing with big volumes
- Experience growing in the role
- Interest in the industry
- Experience in LIVE streaming is preferred but not required
- Fluency in English is required, fluency in Portuguese, Spanish, Russian or German is not necessary but welcomed