Position: Account Manager
Company: Lemberg Solutions
Experience required: 2y
Category: Other
English level: fluent
Published: 2022-12-01T00:00:00+02:00

We are currently looking for: **Account Manager**

**Necessary skills and qualifications:**
- 5+ years of experience in fields related to Sales or Account Management
- 2+ years of experience in Sales, Project Management, Business Analytics, or any other relevant role in the IT sphere
- Fluent written and spoken English
- Excellent communication and presentation skills
- Client-focused approach to work: strong customer service and interpersonal skills for dealing with different types of clients
- Team player mindset: ability to work closely with PMO to stay on top of ongoing projects
- Proactivity: ability to think a few steps ahead of the game to make sure clients’ expectations are clear and will be met during/after development phases
- Sharp mind: ability to identify customers’ needs and opportunities based on business goals and market data
- Involvement: experience building trust and relationships with key stakeholders by regularly checking in on project status and getting client feedback
- Consulting skills: awareness of key domain trends, new features, and competitor products to be able to advise clients on what could be important for their product 
- Negotiating skills: ability to get to know your team and project specifics well to be able to support your team and negotiate with clients during issue escalation times
- Good sense of humor and positive attitude towards work

Responsibilities:
- Operate as the point of contact for assigned accounts
- Develop and maintain long-term relationships with accounts
- Schedule regular activities (emails, calls, onsite visits) with accounts in CRM
- Coordinate with staff members working on the same account to ensure consistent service, if necessary, attend calls with PMs, demos and retros with the client
- Monitor the client’s budget, explain costs, and negotiate new terms or cooperation models if necessary
- Communicate client needs and demands to internal stakeholders
- Work with inbound leads (generation, qualification, deal closing, etc.) 
- Collaborate with the marketing department on case studies, social media posts, and blog articles
- Prepare proposals, SoW, contract attachments, schedule and send out invoices 
- Report to management

**Will be a plus:**
- Technical background 
- Previous experience in the full sales cycle: prospecting, lead generation, sales, and deal closing

What we offer:

Time Off & Medical Insurance

- 18 days paid annual leave
- 10 days paid sick leave
- 5 days unpaid leave
- 5 days additional paid time off following your wedding or your child’s birth
- Medical insurance 
- Paid public holidays

Workplace Benefits

- Free English classes in groups
- Flexible work schedule
- Fully equipped workstation
- Comfortable office
- Access to a video library of soft skill workshops

Financial Benefits

- Relocation support program
- Financial support from LS in case of emergency (reviewed individually)
- Overtime pay
- In-house accounting service

Fun

- Lviv IT Cluster gifts & discounts 
- Team building & industry events

About Lemberg Solutions
We are Lemberg Solutions, a tech consulting and engineering company that creates IoT products, Digital experiences, and AI solutions. Our clients rely on our full suite of engineering services and industry experience to build new products and bring digital transformation to existing systems.
The main value we share as a team is doing work that has meaning and impact, on a global as well as personal level.
Our expertise spans three distinct domains:
Internet of Things

We provide end-to-end IoT development, which means you will be able to see products evolve from the earliest discovery stages to mass-production-ready prototypes.

AI and Data Science

Develop sophisticated AI-based solutions for healthcare, sportstech, agritech, real estate, and other industries. 

Digital Services

Build corporate and government websites, ecommerce solutions, community platforms, mobile applications, and a lot more. If you are a Drupal developer, you will be joining one of the largest Drupal teams in Europe.