Position: Customer Support Consultant (fluent German, English and Ukrainian))
Company: 3Shape
Experience required: no_exp
Category: Support
English level: upper
Published: 2023-06-01T00:00:00+03:00

You have technical interest and willing to join dynamic and innovative IT company? We are looking for a customer Support Consultant to join our energetic and multicultural team who will share our passion for solving problems and building strong relationships with our reselling partners and end-users around the world.

**Areas of responsibilities:**
- Provide excellent and efficient support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails and occasional on-site events.
- Managing support cases: collect all relevant information from customers, according to company's procedures and record this using company's CRM
- Interact with other departments and escalate customers feedback further

**You should possess the following competencies:**
- Customer oriented approach
- Good communicator with ability to ask and listen
- Strong verbal and writing skills in German, English and Ukrainian
- Problem solving and logical thinking skills
- Result oriented and stress resistant
- Aspiration to self-development and eager to learn
- Analytical, multitasking and empathetic skills

**Being the part of us means:**
— Meaningful work that helps to change the future of dentistry.
— Work in a unique professional, friendly and supportive environment.
— Constant professional growth and development.
— A healthy work-life balance.
— Possibility of flexible remote work.
— Comprehensive benefits incl. 24 working days of annual vacation; medical insurance; compensation of lunches; paid sick leaves and child sick leaves; maternity and paternity leaves etc.
— Good working conditions in a comfortable office (not open space!) near National Technical University “KPI”.
— A parking lot with free spaces for employees.
— Occasional business trips to Western Europe.
— Opportunity to become a part of the success that 3Shape has created over the past 22 years.

Want to join us and change the future of dentistry?

For more information, watch our corporate video youtu.be/38-_SfPBptw, visit our web-site: www.3shape.com .
Information about our open vacancies you can find here: www.3shape.com/...porate/Careers/#vacancies
You can follow us on social media :
www.facebook.com/3Shape
www.youtube.com/user/3shape