Position: System administrator (Intune/Windows/MacOS)
Company: pakurity.com
Experience required: 2y
Category: Sysadmin
English level: fluent
Published: 2023-06-01T00:00:00+03:00

We are looking for an endpoint/workstation support engineer to support multiple mixed MacOS/Windows remote working environments. You should maintain a high level of user satisfaction, as well as properly document your work. 

Your primary tasks will include:
* Enduser remote support (starting from not-working browser to assistance with peripheral devices)
* Cleanup from banned applications (games, social communication tools)
* AV alerts investigation
* Implementing updates on application packages whenever new version arrives
* Testing of Windows and application updates
Manual investigation of not applied MDM/AV security policies and settings including:
* Encryption of the harddrive, firewall, restricted ability of the user to install software, blocked certain type of software from execution (unapproved browsers, social communication tools)
* Workstation and Intune Cloud services performance monitoring, security and operational alerts dashboards review.


The candidate should have a proof records of successful projects in the following areas:
* Intune MDM
* Google Workspace administration
* Apple Business Manager
* Windows and MacOS endpoint support
* Basic Unix shell and Powershell scripting
* Windows and MacOS troubleshooting with the aid of Sysinternals tools and different set of MacOS tools (netstat, lsof, vmstat, top, dtruss, etc.)
* Fluent English
* Teamwork and problem solving mind

A big plus if have all or any of the following:
* Microsoft Intune certification (Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Azure Administrator)
* Any AV vendor certification
* Any popular hardware vendor of laptops certification (e.g. Dell, HP, Lenovo)
* Google Workspace certification