Position: 2nd Line Support Engineer
Company: EPAM Systems (Odessa)
Experience required: 3y
Category: DevOps
English level: intermediate
Published: 2022-01-01T00:00:00+02:00

Our team support three cloud organizations and each of them includes more than 200 subscriptions. You will be surrounded by people that are wickedly smart, passionate about cloud computing, and believe that internal support is critical to EPAM success.  

Cloud engineer L2 responsibilities: 

Maintenance and support of core EPAM Cloud services & infrastructure (600+ subscriptions) 
Perform service requests of AWS/Azure/GCP and share best practices 
Investigate and implement new technologies based on Public Cloud providers 
Routine task automation. Build effective tools for internal needs 
Monitoring and cost optimization 
Detect and resolve security issues related to projects of EPAM Cloud  
Creating working instructions and assist the Cloud Support L1 team  

**Main required experience **

High experience with AWS. Сloud governance, well-architected framework.
Scripting experience, preferably with a diversity of languages (Bash, PS, Python, Ruby) 
3+ year of experience in administration (complex distributed systems support is a plus) 

**Desired Skills** 

Responsible, self-disciplined, and motivated 
Clear written and verbal communications and active listening. 
Team player 
English writing/speaking B1+ 
Russian Native 
IT knowledge. Network skills and troubleshooting 
Windows/Linux administration and scripting 
Cloud Technologies related to AWS with a high level of knowledge. 
Infrastructure as a code and at least one of Configuration management tools (Terraform, AWS Config/CloudFormation, Ansible) 
Basic IT Security knowledge. Security issues, techniques, and implications across existing computer platforms 
Strong work ethic and a positive attitude 
Able to work in a very fast-paced environment and remain positive.