Position: Project coordinator (Task\Processes Controller)
Company: PaymentOp
Experience required: 5y
Category: Project Manager
English level: upper
Published: 2023-08-01T00:00:00+03:00

**Key tasks and role:** you will work with team and support in providing, control of the tasks, also help with monitoring of procedures due to Company’s procedures and politics.

**The primary responsibilities:**
- Active involvement and control of in-time  
  execution/implementation of tasks.
- Reaction on incidents and requests from the partners and 
  government bodies.
- Monitor of Informational systems, Emails, Messengers.
- Control of Incidents and tasks backlog analysis (which tasks to 
  be done right now).
- Control of key staff, leads and executives availability. 
- Identify the high-priority tasks with short deadlines. 
- Check if the process is correct or not.
- Push on updating the department’s decision trees.
- Control of negative customers feedback, their satisfaction, 
  reports of communication, also support, sales, marketing or 
  verification department quality customer satisfaction.
- Execute small non-it projects. 
- Control and analysis of departments weekly / other reports, 
  upgrade of reporting, analysis of performance, feedbacks.
- Improve communication between departments, auditing team 
  leads. 
- Provide reports to the company’s management daily, especially 
  on new critical tasks and the tasks for which there may be 
  delays.

**Requirements & Skills:** 
- Bachelor’s degree in Finance (Economics, Economic Cybernetics, 
  Statistics, Business economics, Accounting, Banking, or related);
- 4+ years of experience on relevant position;
- Good knowledge of task manager systems (Jira, etc.);
- Knowledge of basic computer programs and Google tools;
- English knowledge (B1-B2);
- Ability to select and compile data for correspondence or reports;
- Ability to adhere to schedules and deadlines;
- Excellent interpersonal and communication skills;
- Ability to prioritize work and work in multitasking mode in fast- 
 paced and changing priorities.