Position: Technical Support Engineer
Company: 8allocate
Experience required: 1y
Category: Support
English level: upper
Published: 2021-12-01T00:00:00+02:00

**What skills/qualities are required:**
◾ Experience administering both Windows and Unix servers.
◾ Experience with Linux.
◾ Understanding of and experience with networking and IT concepts such 
   as routing, subnetting, etc.
◾ Experience with automated trading systems and the equity market 
   industry.
◾ Attentiveness to detail, stress resistance.

**Would be a plus:**
◾ Previous experience in software engineering and/or operational support
◾ Familiarity with Python

**What responsibilities & tasks will wait for you?**
◾ Respond to clients’ requests, assist and troubleshoot.
◾ Validate broker beginning of day files and compare to exchanges.
◾ Search and add any new IPO to the system.
◾ Check and add dividends to the system.
◾ Start the servers on a daily basis.
◾ QA — test new features and client requests.
◾ Onboarding of new clients.

**About the project:**  The low latency platform is an advanced trading platform for testing, creating, and executing proprietary strategies and algorithms. With the technology’s powerful API and supporting trading tools, traders bring their algorithms quickly to the market.

**Work Schedule:**
◾ Morning shift 9:30 am — 6:30 pm.
◾ Evening shift 12:00 pm — 9:00 pm.

**Why choose us?**
◾ “Family and Friends”. We are no longer a start-up, but still, have a family atmosphere in our supportive and spirited team, who are all working together on the same goal.
◾ “Just break down all barriers and find a better way”. Every day you’ll meet with interesting and challenging (international) projects that are covering industries from commercial aviation to fintech (different technologies, different products).
◾ “Hungry for learning”. You will get a lot of chances for career advancement and the development of new skills, opportunities for mentorship, or learning from more experienced colleagues.

**Benefits from 8allocate:**
◾ You’ll work in a supportive and spirited team of professionals.
◾ Corporate events, holidays, and team buildings for your joy.
◾ Training and development: we have a huge library (about 500 books!) and 
   a budget for your professional development.
◾ English classes.
◾ Coverage of sports activities.
◾ People-oriented management without bureaucracy.
◾ Paid vacation and sick leaves.
◾ Relocation program: if you are from another city and want to move to Kyiv, 
   we will be happy to help you!