Position: Chatbot Conversation Designer
Company: Life Vision
Experience required: 1y
Category: Sales
English level: upper
Published: 2020-08-01T00:00:00+03:00

Are you a natural language interaction designer?
Are you passionate about conversational technologies like chatbots?

If YES - we have the right role for you!


YOUR QUALIFICATIONS:

- Experience in conversation design and/or sales automation
- You have proven natural language design skills
- English C1 is a must
- Experienced at building complex conversational interactions
- Hands-on experience developing interaction models using chatbot conversational platforms
- Understanding of FB Messenger and Figma
- Experience communicating technical requirements and solutions to internal and external audiences


NICE to HAVE:

- Bachelor's degree in cognitive science, linguistics, or equivalent experience
- Previous experience in sales and/or eCommerce


RESPONSIBILITIES:

- Design conversation scripts for our selling chatbot (we mainly use FB Messenger...)
- Write dialog and other related copy for conversational experiences that align with best practices and brand
- Analyze transcripts of user interactions and document their mental models and language in order to create grammars and interaction models
- Design end-to-end conversational interactions, including what can go wrong, and how to solve it
- Work directly with integrator to build and iterate on your designs
- When needed, design and lead different types of testing (A/B, focus groups, usability testing), synthesize results, and iterate based on results to ensure customer-centric and highly usable products
- Act as a design liaison between customers, service engineering teams and support


We OFFER:

- Income above market offer (it depends on your skills and performance, and will be discussed during interview)
- Perspective work in the US company with space for career progression
- Wide possibilities for personal development and professional growth
- Flexible schedule with working from home opportunity
- Interesting and challenging tasks
- Enjoyable working environment, friendly colleagues and management

Are you ready to create interactive texts to automate sales of our products?

If 'YES' - we can't wait to see your CV with relevant case studies!