Position: Site Reliability Engineer (french speaker located or relocated in France)
Company: UPPeople
Experience required: 5y
Category: DevOps
English level: fluent
Published: 2023-07-01T00:00:00+03:00

On this role, you will be working on projects as well as day to day operational activities aimed to ensure the reliability of the customer management (CM) application. This application is used daily by thousands of users and is a key priority for The client to ensure the quality and continuity of our business !
You will be involved specifically on what we call the Front-office area, which is our product range dedicated to the travel agents and helps our customers to access a very smart, reliable and easy-to-use tool to book millions of travels every year.
If you are looking at a fast-paced environment with international and multiple challenges, please continue reading !
You main goals and tasks will be :
To maintain The client distribution services on the cloud by measuring and monitoring system health, availability, latency and all operability criteria
To coordinate incident response, post-incident investigation and practice follow-up/post mortems reports
To engage continuous improvement of the whole product and platform lifecycle through development design, deployment, operations and refinement
To adapt and improve the monitoring, alerting, log management, auto-recovery (Prometheus, Splunk, Grafana, ...) to meet our SLAs/OLAs
To coordinate, review and support major releases / technical changes with application owners and middleware organizations
To optimize on-call rotations and processes for all supported applications
Specific accountabilities:
you will manage application operations for The client Core Services end to end.
you will manage the full application stack (OS, Data Bases and Data Stores, Application, Links, vNW and the corresponding support functions according to the agreed service levels (internal & external) Service Automation.
you will manage and execute change, release and test processes and drive automation of these processes
Problem & Incident Management: you will capitalize on functional and technical knowledge to lead the activity and perform at the highest level.
You will contribute to build a healthy and collaborative environment, leading by example.
Our ideal candidate
An experienced SRE engineer with at least 8 years of practice in this type of role?
Used to work in international environments and you speak fluent English?
Searching for a new challenge where your experience can be valued and you can act as a role model to more junior team members?
Happy to discover a new environment and willing to impact the future of travel?
Qualifications:
Experience with Unix/Linux and cloud systems
Experience in programming in Java, Groovy, Python and building tools
Experience in designing and troubleshooting large-scale distributed systems
Ability to debug, optimize and automate routine tasks
Systematic problem-solving approach