Position: Account Management Team Leader (GameDev)
Company: Nika Tech Family
Experience required: 3y
Category: Sales
English level: fluent
Published: 2022-06-01T00:00:00+03:00

Now we are growing rapidly and looking for **Account Management Team Leader** to join the team.

**Main task pool:**
- Building systematic processes of business-client interactions in the company;
- Working closely with Head of Production, Project Managers and Team Leads to create the flows that ensure customer happiness;
- Working as a Client Success Partner with the company’s most important account or accounts;
- Decision making in critical situations related to the company’s key accounts;
- Driving the team to improve the client retention metrics.

**Skills you need to perform the tasks efficiently:**
- 3 yr+ experience in Account Management with proven track of record and KPI achievement;
- At least 1 year in team leadership;
- Work experience in the gaming industry with the B2B focus related to game production services outsourcing (1-2 yrs);
- Genuine love for games and some knowledge of the game industry - being a gamer is a plus! 🙂
- Excellent fluent English;
- Customer focus, excellent and friendly communication style;
- Excellent verbal and written communication skills and ability to articulate your own thoughts;
- Ability to be empathetic and get the message across to customers in a win-win condition;
- Time management skills, high level of responsibility;
-being ready to constantly learn and improve the problem solving and negotiation skills.

**What you get:**
- Flexible working hours;
- 20 paid vacation days;
- 10 paid sick leave days;
- Career in the company from the TOP 10 gamed employers in the country (DOU version) and top 3 gamed employers in the country (MC Today version);
- Remotely from any part of the world, in a friendly international team located in 13 countries;
- Deal with the world’s game companies with hundreds millions of players
- Access to the iLogos Care Program that includes insurance, psychological, financial, legal consultations
- Attractive bonus system and possibility to grow professionally in the atmosphere of strong business development leadership
- Corporate English classes;
- Courses, workshops, training, and conferences reimbursement;
- Corporate events, team buildings, gifts, and more other benefits :).

**Please reach out if you feel it’s about you.**