Position: Customer Support Specialist (with floating night shifts)
Company: UDS Systems
Experience required: no_exp
Category: Support
Published: 2023-06-01T00:00:00+03:00

**UDS Systems** is a **Microsoft Gold Partner**. We are experts in the field of MS Dynamics 365 (CRM). For more than 16 years we have been cooperating with leading European clients in the field of information technology, the automotive industry, real estate, and other ambitious industries.
**Our mission:**  Provide outstanding tools and solutions to solve business challenges accompanied by reasonably good personalized service.
**Principle of cooperation: ** Provide optimal and prompt options to resolve clients’ requests. Build long-term cooperation with the clients due to the high quality of the provided services.

**Currently, we are looking for customer support specialists to equip a 24/7 call center for our client from Finland.**

**Requirements:**
	
• Speaking English language skills at least at B2 level (Upper-Intermediate)
• Good communication skills
• Fast learner
• Client-oriented attitude
• Ability to self-manage and take responsibility for following issues efficiently and in a timely manner
• Analytical and problem-solving skills

**Would be a plus:**
	
• Experience in client support/call center/helpdesk 

**Responsibilities:**

• Answering calls and assisting our client’s system end-users
• Handling upcoming issues promptly
• Data entering into the system
	
**We offer:**

• Paid training in our client’s system
• Remote or on-site cooperation (modern loft office near the Vasylkivska metro station) with flexible working hours
• 50% coverage of the company of training courses and conferences
• Paid vacation and sick leaves
• Corporate English (speaking club, courses)
• Awesome corporate culture and colleagues