Position: French-speaking support specialist
Company: 5w155
Experience required: no_exp
Category: Other
Published: 2022-09-01T00:00:00+03:00

Responsibilities:
You'll be in charge of providing first level support to users of a web application. The first level support includes answering basic questions about the application and troubleshoot issues. The application helps healthcare practitioners manage clients, invoicing and remain compliant to legislation. The users of this applications are mostly in France and French-speaking Switzerland.
You'll be answering questions via a ticketing platform and phone calls.

Requirements:
- French level: upper-intermediate+;
- English level: intermediate+;
- general computer skills;
- organized, polite;
- no previous experience in the field is required.

The job:
- full-time: 8h/day;
- remote;
- 20 days of vacation per year, up to 5 days of sick leave.