Position: QA/Beta Support Engineer
Company: Synergetica
Experience required: 1y
Category: QA
English level: fluent
Published: 2022-07-01T00:00:00+03:00

The Beta Team is responsible for leading and developing a diverse and knowledgeable beta community to test and provide quality feedback on products, features, and back-end functionality. The beta community includes thousands of strong and passionate volunteers from all over the world and we are working with them on a daily basis to improve our products. 

Requirements:
● Upper-Intermediate/Advanced level of English
● 1+ year in L2 Technical Support or 1+ year in manual QA
● Familiarity with bug tracking systems and test management tools
● Task oriented — able to deliver quickly on tight schedules and deadlines, and must be able to adapt to frequent changes in requirements

As a plus:
● Experience in software QA methodologies and practices with emphasis on the Mobile world (Android and iOS)
● Experience utilizing log files to debug and analyze issues
● Experience in operating test tools and conducting analysis of test data
● Good understanding of Client-Server architecture

We offer:
● Great international team of professionals (Kyiv, Tel Aviv, New York);
● Compensation package (20 paid vacation days, paid sick leaves), flexible working hours;
● Work with cutting edge technologies;
● Medical Insurance;
● English courses with a native speaker, yoga, paid tech training and other activities for professional growth;
● Remote work option;
● After quarantine: international business trips, comfortable office (Podil Plaza).

Responsibilities:
● Monitoring and debugging Beta community bug reports, suggestions and forum posts
● Releasing Beta-staged versions to the community via Centercode
● Identifying important and critical issues to track and report about to internal teams