Position: Senior Technical Writer
Company: N-iX
Experience required: 5y
Category: Technical Writing
English level: fluent
Published: 2023-07-01T00:00:00+03:00

We are looking for a talented **Senior Technical Writer** to join our team in Poland
**About the project**
Cleverbridge is a platform that provides global e-commerce and subscription billing solutions that help companies build long-term customer relationships and grow revenue streams. With its flexible, cloud-based billing and monetization platform, cleverbridge integrates seamlessly with client systems, simplifies subscription business models, and delivers an optimized online customer experience.

**Responsibilities:**
•	Plan and create technical documentation for our ecommerce platform and APIs in cooperation with product managers
•	Work closely with product owners to understand the how and why behind tools´ features 
•	Work with software development teams to document new and changing product features and offering, ensuring documentation accuracy, quality, and usability
•	Organize and manage your work as part of a self-organized team and meet commitments. 
•	Work with other technical writers on information design & architecture, user experience, and process enhancements 
•	Get hands on with our platform & gather content for documentation by various means, including direct interaction and use of platform tools 
•	Manage publication of documentation websites via documentation solutions like MadCap Flare, Readme.io, and Docusaurus
•	Contribute to improving our existing documentation and maintain platform knowledge

**Requirements:**
•	Proficient spoken and written English 
•	Strong technical understanding of software, web technologies, and technical proficiencies in SaaS
•	At least 5+ years of experience in writing technical publications for software products, ideally APIs
•	Excellent verbal and written communications skills; ability to write clear and concise content
•	University degree in Technical Communication or equivalent
•	Knowledge of topic-based authoring, single-source publishing, and structured writing
•	Efficiency with modern documentation technology stack based including Madcap, static site generators (Docusaurus), Jira, Git, and a docs-as-code approach
•	Experience with development concepts and tools (source code management, code review, and CI/CD)
•	Familiarity with and previous experience working in an agile environment which translates in grasping complex technical concepts and handling complex tasks in a timely manner
•	Ability to operate under ambiguity and manage your own time
•	Experience with XML, HTML, and CSS
•	Precision and attention to detail
•	Ability to think for yourself and creativity in conveying information most effectively.
•	Familiarity with the Microsoft Writing Style Guide and the ability to write consistently in this style

**We offer:**
•	Flexible working format - remote, office-based or flexible
•	A competitive salary and good compensation package
•	Flexible and personalized career growth
•	Professional development tools (mentorship program, tech talks and training, centers of excellence, and more)
•	Active tech communities with regular knowledge sharing
•	Education reimbursement
•	Paid vacation days, sick leaves, and days off
•	Memorable anniversary presents
•	Corporate events and team buildings