Position: Customer Success Manager
Company: Clerk Chat
Experience required: 1y
Category: Support
English level: fluent
Published: 2021-11-01T00:00:00+02:00

You love technology and its ability to change the world. You take pride in providing customers with the help they need. You are a quick learner and self-starter who cares deeply about getting the little things right. 

We are a small, focused, and rapidly growing team determined to make a big impact in the communication industry. Our team is remote in US and Canada.

**Tasks**:

- Support customers via video, email, phone, and SMS
- Help founders with day to day administrative activities
- Troubleshoot product issues and communicate with the internal teams
- Translate customer needs and requests into recommendations for our product team
- Create and update customer support documentation

**Requirements**:
- Work US East coast hours
- Part-time (3-4 hours a day)