Position: Customer Success Manager
Company: Overonix Technologies
Experience required: 1y
Category: Support
English level: upper
Published: 2021-09-01T00:00:00+03:00

Required Skills:
- 2 + years of experience working in Fintech space or experience working in Product- or Success B2B service-related position
- Good verbal and written English
- Excellent verbal and written communication and negotiation skills
- Focused, reliable and a responsible self-starter with strong critical problem-solving skills
- Excellent organizational skills and ability to make prioritization
- Ability to work in a fast-paced environment.
- Analytical mindset

Responsibilities:
- Communication with custumers (B2B) and development team
- Update about any new features that were released
- Collect feedback, reviews and use cases.
- Be aware of business requests
- prepare weekly performance reports
- Interact with Support department and other departments of the company
- Measure and improve customer satisfaction

We offer:
- Competitive compensation depending on experience and skills
- Long-term employment
- Career growth opportunities
- Compensation for sick lists and regular vacations
- English classes with native speaker
- Health insurance
- Free lunches
- Comfortable office in Kyiv