Members may cancel their Membership at any time during their Membership term and receive a full refund, less any benefits/savings received in their current Membership term (for example, Buyer’s Club Discounts received or free shipping). Refunds for completed years completed will not be made, even if the Member did not use any of the benefits during the Membership term. To cancel your membership, please contact our customer service department by contacting us at 1-800-375-3006.