Public procurement notice: Contract Notice
Published: 2018-09-01
Buyer: Danske Spil A/S
Country: DK
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 72000000 | 72200000 | 72212100: Industry specific software programming services | 72250000: System and support services | 72260000: Software-related services
Estimated value: 25000000 DKK
Submission deadline: 2018-10-01
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
Danske Lotteri Spil A/S wishes to sign a contract for delivery of an e-Instant Solution and related services. The agreement includes delivery and implementation of the e-Instant Solution as well as handling of related business processes and operations, maintenance and support.
— standard E-Instant games, including Ticket games, Probability games, Number games and high/low games,
— supporting services in relations to the e-Instant solution, including configuration and scheduling, as well as risk and commercial management,
Danske Lotteri Spil A/S wishes to sign a contract for delivery of an e-Instant Solution and related services. The agreement includes delivery and implementation of the e-Instant Solution as well as handling of related business processes and operations, maintenance and support.
— supporting services in relations to the e-Instant Solution, including configuration and scheduling, as well as risk and commercial management.
The Supplier shall deliver an e-Instant solution. The development and test process will take place in close cooperation between Danske Lotteri Spil A/S and the Supplier. In addition to the e-Instant Solution the Supplier must provide training and Hypercare after go-live.
Following the delivery the supplier must provide Service delivery, which consist of operations, maintenance and support of the e-Instant Solution. In addition, the Supplier must provide new e-Instant Games and business process services covering the handling and monitoring etc. of the e-Instant Games.
The e-Instant solution is required to support multiple sales channels including pc/Mac, mobile/tablet and app for customers in Denmark, Greenland and the Faroe Islands.
If more than 4 applicants meet the given selection criteria, then Danske Lotteri Spil A/S will conduct a reduction, where the number of applicants are reduced to 4. The reduction will be conducted based on the reference cases submitted by the applicants, where the applicants with the most relevant reference cases will be picked for Pre-qualification. The most relevant reference cases are identified through an evaluation where the specific reference case will be rated particularly relevant, if it demonstrates:
Applicants must state their equity for the last financial year. The equity must be stated in the ESPD part IV, section B Economic and financial standing, under the heading Financial ratio.
Applicants must submit 3-5 reference cases displaying performance of services and deliveries similar to the present tender.
Applicants must submit a minimum of 3 reference cases displaying performance of services and deliveries similar to the present tender. Each reference case must demonstrate an example of a delivery, that the applicant has performed or been a part of each reference case must demonstrate a delivery similar to the present tender.
Information regarding complaints is available at the following website: https://naevneneshus.dk/start-din-klage/klagenaevnet-for-udbud/klagevejledning/


Award value: 25000000