Public procurement notice: Contract Award Notice
Published: 2025-01-21
Buyer: Ålesund kommune
Country: NO
Region: NO0A3
Contract type: Services
Procedure: Open procedure
CPV classification: 85000000 | 85100000: Health services | 85140000: Miscellaneous health services | 85141000: Services provided by medical personnel | 85300000
Estimated value: 400000000 NOK
Award criteria: quality

Technical requirements: The procurement will be made in accordance with the Public Procurement Act of 17 June 2016 (LOA) and the Public Procurement Regulations (FOA) FOR 2016-08-12-974 parts I and part IV. The tender contest will be implemented in accordance with PPR part I. 

Dialogue / Negotiations:
The contracting authority plans, as a starting point, to carry out the competition without having a dialogue with tenderers that go further than clarifications/corrections. The contracting authority will make a final decision regarding dialogue after the tender deadline has expired.

Dialogue through negotiations can therefore be carried out if the contracting authority, after the tenders have been received, considers it appropriate. Emphasis is put on the fact that no tenderers can expect a dialogue on their tender and must, therefore, submit their best tender.

Attention is defined that tenders that include significant deviations from the procurement documents shall be rejected in accordance with the Public Procurement Regulations.
The aim of the contract is to cover the contracting authority ́s need for temporary staff services for the health and welfare sector in the participating municipalities, in accordance with the requirement specifications. 

Tenderers must, as a minimum, be able to offer the following job groups:

-Nurse
- Assistive care/health care work
- Protective nurses
-Unskilled

The contracting authority would like to use this procurement to enter into parallel framework agreements with up to 10 tenderers, provided that there are a sufficient number of qualified tenderers. 

The temporary staff services shall cover the municipalities ́ extraordinary need, where the municipalities themselves cannot manage to cover up with their own temporary staff employed in the municipality. The contract is for both temporary staff for non-planned leave (e.g. sickness) and planned absence (e.g. staff holidays in summer).

Tenderers must be able to deliver temporary staff to all participating municipalities, see point 3.1.4 from when the contract is signed. The entities in the municipalities have somewhat different strategies regarding the use of temporary staff services, some use it regularly throughout the year, whilst some have a greater need for temporary staff for staff holidays. The scope of the agreement will also vary between participants. Participation in the contract does not represent any purchasing obligation.

It is important for the contracting authority to have a well-functioning framework agreement for temporary staff services at all times. The chosen tenderers must have the capacity to prioritise a quick and good implementation and to get at the right service and delivery level quickly. The tenderer shall, during the entire contract period, have a satisfactory organisation for service of the customers. The customer is dependent on good service and availability, short response time and good delivery ability.

It is difficult to estimate the value of the framework agreement and the extent per job type. The contracting authority estimates that approx. NOK 250 -350,000,000 excluding VAT will be procured under this contract. The scope of this framework agreement will vary from year to year and it will depend on different factors. The contracting authority has therefore set an upper limit on this agreement in order to ensure continuity of the deliveries and increased predictability for the customer and the chosen tenderer. The upper ceiling for this framework agreement is set at NOK 400,000,000 excluding VAT, including options.
Participants in the contract are Ålesund, Sula, Haram, Giske, Fjord, Sykkylven, Stranda, Ørsta, Herøy, Volda, Ulstein and Vestnes. Assignments shall be carried out in these municipalities.
The procurement will be carried out in accordance with PPR part IV and FOA part I, where weighting of the award criteria is not required. 
The tenders will be chosen based on a total assessment of the award criteria organisation and routines and delivery ability and capacity.
Orientation:

Call-offs on the agreement will be carried out in mini tender contests, where the price and quality will be evaluated in accordance with the need for each assignment. In addition to the quality of each assignment, it is important for the contracting authority that the tenderer has a robust organisation, with suitable routines for safeguarding the obligations included in this agreement. The contracting authority will therefore evaluate the tenders on the basis of the tenderer ́s description of the following points:

What routines the tenderer has for quality assurance of temporary staff
What routines the tenderer has for following-up temporary staff
What routines the tenderer has for receipt and follow-up of deviations.
What quality management system the tenderer uses

The response shall be maximum 5 A4 pages. The response shall not include a cover page or table of contents. Any pages after page 5 will not be evaluated. Any links etc. in the reply will not be evaluated.

Tenderers shall describe how they comply with the requirement specifications ́ requirements for quality assurance and follow-up of temporary staff and what routines they have for administration of assignments and receipt and follow-up of deviations. Tenderers shall describe their quality management system. If a tenderer uses a third-party certified system, it is sufficient to enclose a system certificate. The annex with a system certificate can be in addition to a 5 page limit.

Evaluation:
This award criteria will be assessed based on the tenderer ́s description of the award criteria. A total procurement assessment of the described system will be carried out during the evaluation.


Winner: Bonliva AS
Number of bids: 22