Public procurement notice: Contract Notice
Published: 2019-06-19
Buyer: NHS England
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 48000000 | 72260000: Software-related services | 85130000: Dental practice services
Estimated value: 5000000 GBP
Submission deadline: 2019-07-18
Award criteria: The most economic tender

Technical requirements: NHS England — South (Wessex and Thames Valley), the Commissioners, are seeking to procure a Dental Electronic Referral System (DERS) to manage patients that may require Level 2 and 3 dental services which cannot be provided by their dentist. The system requirement is expected to include the ability to transfer patient data and clinical imaging securely, ability to accept referrals and the ability to send/receive secure messages between the referee and the service provider. There is also potential for other commissioners and commissioning areas to use this system in the future. The system will have the capability of managing up to 5 000 000 patient dental records and will used by over 1 250 separate dental practices, both NHS and Private, across the Wessex and Thames Valley regions.
Every patient journey to NHS specialist dental care should begin with a visit to his or her primary dental care practitioner from whom they receive regular care. This dentist may work in primary care or in a community dental service. If a patient requires a complex procedure, has modifying factors that make routine dental care complex, or requires additional equipment or facilities to deliver care then a referral to a specialist service maybe required.
NHS England — South (Wessex and Thames Valley), the commissioners, are seeking to procure a Dental Electronic Referral System (DERS) that can manage all orthodontic, restorative and oral surgery referrals for NHS dental services for patients across the Wessex and Thames Valley region (which includes Dorset, Hampshire, Isle of Wight, Oxfordshire, Buckinghamshire and Berkshire).
The system requirement is expected to include the ability to transfer patient data and clinical imaging securely, ability to accept referrals and the ability to send/receive secure messages between the referee and the service provider. There is also potential for other commissioners and commissioning areas to use this system in the future.
The system will have the capability of managing up to 5 000 000 patient dental records and will used by over 1 250 separate dental practices, both NHS and community dental service providers.
— provide clinicians with a single efficient mechanism to refer patients that require NHS specialist led dental services that cannot be provided by the patients primary care or specialist dentist,
— ensure the efficient and effective use of specialist services in support of primary dental care provision,
— improve the quality of referrals in order to support effective triage, including the transfer of imaging or investigations relevant to clinical treatment,
— provide accurate referral information to support clinical service evaluation and future service development,
— ensure patients can track their dental referral, taking into account any special requirements for communication.


Award value: 5000000