Public procurement notice: Contract Notice
Published: 2023-02-21
Buyer: Finavia Oyj
Country: FI
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 34960000 | 51221000 | 72000000
Submission deadline: 2023-03-17
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
The object of procurement is Self-Service Bag Drop solution to airport operational environment. Self-Service Bag Drop solution (SSBD) is part of the larger Passenger Processing System. The procurement includes devices, software, installation, support and maintenance, implementation project and project management as well as other background services related to the SSBD devices as further described in the procurement documentation. More detailed information about the object of procurement and the preliminary terms relating to the procurement are presented in the procurement documentation.
Finavia aims to procure a world class SSBD system (hardware and SaaS services) to act as an independent 2nd step of the passenger self service process. Check-in is handled either entirely on the existing CUSS kiosk, or online. Travel documents (boarding pass and bagtag) are printed either at CUSS kiosks or fasttagging kiosks (currently in limited use), never on the SSBD. Self service passenger processes are widely used at Finavia and the amount is increasing. The amount of SSBD devices to be purchased is approximately 59 (non-binding estimate). The devices shall be procured by a product purchase agreement, where  the chosen supplier shall sell and deliver the products to the Buyer in accordance with separate purchase orders.
The new system will replace the current one entirely with phased rollouts, to be finished in Q2/2024.
Access to tender documents is limited for information security reasons. The procurement unit hands over the document drafts against a signed non-disclosure undertaking (NDU). The non-disclosure undertaking is available on the Tender Service portal. Tender document request and the signed NDU are sent as an attachment to the e-mail at hankintapaallikot@finavia.fi with the title: Finavia Corporation SSBD system procurement. After receiving the signed NDU, the procurement unit will send a link by e-mail, through which the candidate can download the tender documents. The procurement unit is bound by an obligation of confidentiality.
The contract award procedure is conducted through a negotiated procedure in compliance with the Finnish Act on Public Contracts and Concessions by Contracting Authorities in the Water, Energy, Transport and Postal Services Sector (1398/2016).
The procurement process is initially planned to proceed according to the following timetable deadlines (dates in dd.mm.), which the Contracting Authority reserves the right to amend:
The Contracting Authority reserves the right to change the schedule. The change in the schedule can be affected by e.g. higher than expected needs for clarifications.
In the first phase of the procurement Candidates are invited to submit their Application to Participate. All selected Candidates must meet the minimum requirements.
The Contracting Authority reserves the right to arrange on-site visits to given reference locations in order to inspect the given references. Candidate's contact person must be present during the on-site reference visit and available for assistance and consultation regarding the on-site visit arrangements. Contracting Authority shall not reimburse any costs to the candidates caused by the on-site visits or any other activity regarding the tendering process.
After the potential on-site visits and selection of the tender Candidates, the Contracting Authority will send an invitation to the first negotiation meeting to the selected Tenderers. Negotiation agenda and procedure shall be instructed in the Invitation to Negotiate.
Phase 1: Technical, including discussion regarding the technical requirements and demo presentations by the Tenderers
Before the Phase 1, Tenderers are invited to provide feedback, comments and suggestions regarding the client's technical requirements and technical documentation.
Before the Phase 2, Tenderers are invited to provide feedback, comments and suggestions regarding the client's commercial requirements and commercial documentation.
Tenderer-specific negotiations may be conducted by online call system (Teams or similar) or at the Contracting Authority's headquarters at Helsinki Airport, Finland.