Public procurement notice: Voluntary Ex Ante Transparency Notice
Published: 2020-10-21
Buyer: Skatteetaten
Country: NO
Contract type: Services
Procedure: Negotiated without a prior call for competition
CPV classification: 48000000 | 72000000 | 72212217 | 72212400: Computer aided design software | 72212442
Estimated value: 115000000 NOK
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
Skatteetaten (the Norwegian Tax Administration) will enter into a maintenance contract for the Elin and PAK collection systems.
The collection systems handle respectively collection of maintenance payments (Elin) and collection of erroneous payments and insurance requirements from NAV, HELFO and requirements from GFF (PAK). In addition to maintenance, the contract includes further development of the systems. NAV operates the system in NAV's own infrastructure and the Norwegian Tax Administration has a separate operational contract.
The maintenance contract was transferred from NAV to the Norwegian Tax Administration in accordance with the business transfer of the collection environment in NAV to the Norwegian Tax Administration. Consequently, the Norwegian Tax Administration implements the prior information for the maintenance contract.
The Norwegian Tax Administration plans to sign a contract with the indicated supplier on Friday the 30 October 2020.
The legal basis for awarding a contract directly to the current supplier in accordance with the Public Procurement Regulation § 13-4 b) point 2. A contract for maintenance of Elin and PAK was first signed by NAV in 2003.
The maintenance contract includes, as named, maintenance of the collection systems Elin and PAK. The main performance of the maintenance contract is connected to adapted modules developed for the Norwegian Tax Administration by the current supplier. The relationship between the modules in the systems is divided percentage-wise with approx. 80 % specially developed modules and 20 % standard modules. At the current time, there are more than 60 specially adapted modules that are partially common for both of the systems and partially adapted to Elin and PAK respectively. These specially adapted modules are a result of close to 15 years of further development and close cooperation between NAV/the Norwegian Tax Administration and the supplier. The actual maintenance contract is connected with maintenance of specially adapted modules that have taken between roughly 40 000 and 50 000 hours to develop.
The portion of special development has been necessary for multiple reasons, the most important of which has been to adapt to regulations and collection processes peculiar to the Norwegian Tax Administration and NAV, see in particular regulatory and technical challenges related to collection and payment of maintenance payments. In addition there is development in order to facilitate for automated interaction with the professional systems in NAV, with DFØ, to the Norwegian Tax Administration and other external collaborators. Furthermore, it is emphasised that even if ELIN and PAK are administrated by the Norwegian Tax Administration, the system is operated by NAV in NAV's own infrastructure, which still means that internal interfaces to the professional systems in NAV are maintained. This is safeguarded through development of integrations to relevant professional systems. For ELIN the dependence requires synchrony to NAV's professional system for determining contributions. This dependency will persist for the foreseeable future. In addition, the dependency to NAV's document systems is particularly complex: all production, distribution, storage and archiving of documents from ELIN and PAK is currently administrated by NAV.
In addition, the contract includes a necessary case processing tool/case management tool with resource optimisation. In line with the Norwegian Tax Administration's modernisation, the contract is a limited initial 2-year duration.


Winner: Concent AS
Award value: 115000000