Public procurement notice: Voluntary Ex Ante Transparency Notice
Published: 2021-11-22
Buyer: Patentstyret
Country: NO
Contract type: Services
Procedure: Contract award without prior publication
CPV classification: 72262000: Software development services | 72267100: Maintenance of information technology software
Estimated value: 50000000 NOK

Technical requirements: Framework, maintenance, licence, and development agreement for the Norwegian Industrial Property Offce's trade system 'SANT'
The Norwegian Industrial Property Office would like to keep its current supplier for further maintenance, application drift, and consultancy services for the case processing system SANT.
Procurement of a framework agreement for up to four years for the delivery of licensed products and services in a self-developed trade system for processing cases of industrial rights, 'SANT'. The trade system is based on the framework Ptolemy®, developed by the supplier (Coexya, previously Sword SA), and integrated with Open Text Documentum's work flow engine and file system.
The procurement covers the delivery of licensed products developed by the supplier and dedicated to uploading and processing industrial rights data, (including Sword Data Update, EBD-Spirit and Acsepto®), as well as other services dedicated to the trade system's general support, maintenance, troubleshooting, further development, documentation, event, problem, and change management (including Helpdesk services), set-up, and integration with other systems (assistance services, any assignments).
The procurement is for the delivery of ICT services and licensed products for the Norwegian Industrial Property Office's trade system for processing cases of industrial rights, 'SANT'. The trade system is based on the framework Ptolemy®, developed by the supplier, and integrated with Open Text Documentum's file system, as well as several licensed products from the supplier, and dedicated for uploading and processing industrial rights data.
The supplier is a monopoly supplier of the licence products Sword Data Update, EBD-spirit and Acsepto® which are closely integrated with the trade system.
In addition the procurement requires specialist competence for the provision of services dedicated to the self-developed trade system's general support, maintenance, troubleshooting, further development, documentation, event, problem, and change management, set-up, and integration with other systems. The trade system is owned by the Norwegian Industrial Property Office and developed for the Norwegian Industrial Property Office by the supplier and the Norwegian Industrial Property Office's own employees. The Norwegian Industrial Property Office does not have the required capacity and resources itself to provide the above-mentioned ICT services. The supplier's consultants are deemed to be the only persons who have the required competence to carry out the above-mentioned services in the trade system, and, at the same time, have competence in processing industrial rights (IR) in the Norwegian Industrial Property Office and competence in international standards in the IR field.
The supplier's consultants are deemed to be the only persons who can transfer the required competence on the trade system and the supplier's licensed products to the Norwegian Industrial Property Office's own developers.


Winner: Coexya SAS
Award value: 50000000