Public procurement notice: Contract Notice
Published: 2018-10-16
Buyer: The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS")
Country: UK
Contract type: Services
Procedure: Restricted procedure
CPV classification: 72000000
Estimated value: 20000000 GBP
Submission deadline: 2018-11-15
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
NHS National Services Scotland (NSS) working with NHS Education for Scotland (NES) are procuring a Contract for a single eRostering System across the NHS in Scotland. NHSScotland (NHSS) published a new Digital Strategy for Health and Social Care in April 1018. This strategy sets out a commitment to build a national approach to the use of digital technologies.
The workforce of NHSS is our most valuable resource. We need to ensure that we deploy that workforce in a way that most effectively meets the needs of patients; we need to ensure that our staff have access to information about their working patterns that enable them to manage their working lives, including accessing additional shifts in an easy and intuitive way; we need our rostering systems to be capable of operating across traditional NHSBoard boundaries.
Using the ESPD process we will shortlist a number of Bidders to receive the ITT. Please respond by completing the ESPD.
The Authority NHS NSS and NHS Nes on behalf of NHSScotland seeks to procure a new national eRostering solution and replace the existing disparate arrangements in place across the various NHS Boards. It requires the system to be capable of interfacing with other relevant NHSScotland business systems to allow automated import and export of data to and from these.
A single eRostering solution and associated business model for NHSScotland, with localised management and delivery of the eRostering services across individual Health Boards, sites and units.
User training and skills transfer – during implementation and ongoing throughout the term of the contract.
Using the ESPD process we will shortlist a number of Bidders to receive the ITT. Please respond by completing the ESPD.
ESPD Q.4B.1.1 Bidders will be required to have a minimum ‘general’ yearly turnover of 500 000 GBP for the last 2 years: Please provide annual accounts for the relevant 2 years.
ESPD Q.4B.1.1 Suppliers must demonstrate the following financial capacity over the last 2 years: Turnover of 1 000 000 GBP per annum over last 2 financial years.
Q.4B.5.1. It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:
4C.1.2 Please provide details of three relevant examples of services carried out during the last 3 years as specified in the contract notice. Weighing 60 % as per scoring model below.
4.C.2 Bidders will be required to confirm details of the technicians or technical bodies such as ISO or equivalent who they can call upon, especially those responsible for quality control. Weighting 10 % as per scoring model below.
4.C.6 Professional qualifications held by the service provider or the contractor itself such as the following: ISO27001 or equivalent ITIL qualifications [Helpdesk, etc] or equivalent other professional qualifications relevant to the services outlined in the contract notice. Weighing 20 % as per scoring model below.
4C.8.1 Bidders will be required to confirm their average annual manpower for the last 3 years. Weighing 10 %as per scoring model below score meaning.


Award value: 20000000