Public procurement notice: Contract Notice
Published: 2018-04-19
Buyer: Welsh Government
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 71314300: Energy-efficiency consultancy services | 79212000 | 90714000 | 90714100
Estimated value: 1750000 GBP
Submission deadline: 2018-05-22
Award criteria: The most economic tender

Technical requirements: The Quality Assurance and Audit Agency is required to support the delivery of the Warm Homes Programme by giving the Welsh Government confidence that the services provided and the installation of Measures undertaken by the Nest and Arbed Scheme Managers are compliant in terms of both the contracts and industry standards.
The key objective of this procurement process is to secure a Quality Assurance and Audit Agency to provide the Client with confidence that the services provided and the installation of Measures undertaken by the Scheme Managers are compliant, in terms of both contractual and industry standards, and deliver value for money. The Agency will be responsible for inspecting a proportion of activity undertaken by the Scheme Managers across the entire Customer journey, as well as checking other aspects of delivery (such as confirming that households given a service under the Scheme Mangers’ contract are indeed eligible to receive that service). The audits will cover all aspects of the Warm Homes Programme delivery from initial customer contact, Whole House Assessment, work in progress, completed Installation, Inspection, Remedial Action, Invoicing and the accuracy of reporting against Key Performance Indicator’s (KPIs) and Service Level Agreements (SLAs).
The indicative annual contract value is 300 000 GBP. The contact value stated in this notice is the maximum value for the initial contract term and including the optional extension periods.
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Note: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=80450
Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:


Award value: 1750000