Public procurement notice: Contract Notice
Published: 2016-03-19
Buyer: Great Places Housing Group
Country: UK
Region: Greater Manchester
Contract type: Services
Procedure: Restricted procedure
CPV classification: 48100000 | 48213000 | 48219700 | 48333000 | 48510000
Submission deadline: 2016-04-21
Award criteria: The most economic tender

Technical requirements: Contact management software package. Communication software package. Communication and multimedia software development services. Software supply services. Industry specific software package. Operating system enhancement software package. Communications server software package. Contact Centre Management Software. A system that allows for 60 concurrent call handlers to include licensing, reporting and real time information, call handler management and CRM integration.
Great Places will only be awarding to 1 lot and will only accept bids for either Lot 1 and 2 or Lot 1 only. Bids for Lot 2 only will not be accepted.
(a) Appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance
(b) The presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established
(c) A statement of the undertaking's overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last 3 financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.
A minimum turnover of 2 times the predicted annual contract value must be demonstrated by suppliers. This equates to an annual turnover in excess of 500 000 GBP.
(a) A list of the works carried out over the past 5 years, accompanied by certificates of satisfactory execution for the most important works. These certificates shall indicate the value, date and site of the works and shall specify whether they were carried out according to the rules of the trade and properly completed. Where appropriate, the competent authority shall submit these certificates to the contracting authority direct;
(b) a list of the principal deliveries effected or the main services provided in the past three years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given: — where the recipient was a contracting authority, in the form of certificates issued or countersigned by the competent authority, — where the recipient was a private purchaser, by the purchaser's certification or, failing this, simply by a declaration by the economic operator.
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Contact-management-software-package./7M9PE95SFS

Eligibility requirements: —http://www.legislation.gov.uk/uksi/2015/102/regulation/57/made (a) Appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance (b) The presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established (c) A statement of the undertaking's overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last 3 financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available. A minimum turnover of 2 times the predicted annual contract value must be demonstrated by suppliers. This equates to an annual turnover in excess of 500 000 GBP. (a) A list of the works carried out over the past 5 years, accompanied by certificates of satisfactory execution for the most important works. These certificates shall indicate the value, date and site of the works and shall specify whether they were carried out according to the rules of the trade and properly completed. Where appropriate, the competent authority shall submit these certificates to the contracting authority direct; (b) a list of the principal deliveries effected or the main services provided in the past three years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given: — where the recipient was a contracting authority, in the form of certificates issued or countersigned by the competent authority, — where the recipient was a private purchaser, by the purchaser's certification or, failing this, simply by a declaration by the economic operator.
(a) Appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance (b) The presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established (c) A statement of the undertaking's overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last 3 financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available. A minimum turnover of 2 times the predicted annual contract value must be demonstrated by suppliers. This equates to an annual turnover in excess of 500 000 GBP.
(a) Appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance (b) The presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established (c) A statement of the undertaking's overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last 3 financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.
A minimum turnover of 2 times the predicted annual contract value must be demonstrated by suppliers. This equates to an annual turnover in excess of 500 000 GBP.
(a) A list of the works carried out over the past 5 years, accompanied by certificates of satisfactory execution for the most important works. These certificates shall indicate the value, date and site of the works and shall specify whether they were carried out according to the rules of the trade and properly completed. Where appropriate, the competent authority shall submit these certificates to the contracting authority direct; (b) a list of the principal deliveries effected or the main services provided in the past three years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given: — where the recipient was a contracting authority, in the form of certificates issued or countersigned by the competent authority, — where the recipient was a private purchaser, by the purchaser's certification or, failing this, simply by a declaration by the economic operator.