Public procurement notice: Contract Award Notice
Published: 2019-07-08
Buyer: The British Broadcasting Corporation (BBC)
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 66510000
Estimated value: 1 GBP
Award criteria: The most economic tender

Technical requirements: The requirement is for a quality claims management service capable of responding effectively to the wide variety of claims circumstances generated by the account. This will include litigated and non-litigated cases. Claims handling will not be on a delegated authority basis although the BBC may agree delegated authority for particular classes/types of claim during the course of the contract.
The BBC corporate insurance agreements extend to the entire BBC group including commercial subsidiaries and some BBC Commissioned Independent Productions (for further details on the BBC, its subsidiaries and both public service broadcasting and commercial activities, please visit http://www.bbc.co.uk/aboutthebbc/. Since 1996, the BBC insurance agreements have incorporated a substantial self-insured retention. External claims management service providers have been retained over that period to manage the claims falling within the retention.
The requirement is for a quality claims management service capable of responding effectively to the wide variety of claims circumstances generated by the account. This will include litigated and non-litigated cases. Claims handling will not be on a delegated authority basis although the BBC may agree delegated authority for particular classes/types of claim during the course of the contract.
The vast majority of the claims will be UK based. However, given the global nature of the BBC, incidents and claims will occasionally arise from outside the UK.
The requirement includes instruction and management of other service providers such as loss adjusters, investigators, lawyers and experts to provide specialist assistance on individual cases. The successful provider will have demonstrated the ability to deal with the BBC groups bespoke needs, addressing the sensitivities which are inevitable within such a high profile organisation.
The BBC has determined that the requirement is not suitable for dividing into Lots. Accordingly, the BBC intends to award a single contract for the requirement.
The BBC may, at its sole discretion, extend the contract on up to 2 occasions by up to 12 months on each occasion.
In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Ltd) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.
As stated in the Public Contracts Regulations 2015. The applicable review time limits shall be as stated in Regulations 92 and 93 Public Contracts Regulations 2015.


Winner: Gallagher Bassett International Ltd
Award value: 1
Number of bids: 3