Public procurement notice: Prior Information Notice Without Call For Competition
Published: 2022-02-18
Buyer: Reykjavik Procurement Office
Country: IS
Contract type: Services
CPV classification: 72212710
Estimated value: 1 EUR

Technical requirements: The City of Reykjavik is operating around 300 different servers in a Hybrid Cloud with few servers on bare metal.  These servers are of various Windows and Linux OS flavours and around 30 of them are database servers, based on Oracle, MsSQL and MySQL. The total backup-volume is between 300-400 TB. In addition, does the City of Reykjavik provide Microsoft365 services for all employees and Azure Kubernetes Services is used for online citizen services.
Data Backup Services and Data Archive services for the City of ReykjavikThe purpose of this RFI is to request information from potential bidders that can provide Data Backup Services and Data Archive Services for the City of Reykjavik.This currently published notice is a Request for Information only (RFI), but not a call for competition.There is no guarantee that this RFI will result in a competitive tender.Responding or not responding to this RFI will not affect any tender process.Participants should note that participation in this pre-market engagement exercise is not a prerequisite to participate in any possible subsequent procurement process. The City of Reykjavik is committed in ensuring that all parties are treated equally.Project descriptionThe City of Reykjavik is operating around 300 different servers in a Hybrid Cloud with few servers on bare metal.  These servers are of various Windows and Linux OS flavours and around 30 of them are database servers, based on Oracle, MsSQL and MySQL. The total backup-volume is between 300-400 TB. In addition, does the City of Reykjavik provide Microsoft365 services for all employees and Azure Kubernetes Services is used for online citizen services.  The City of Reykjavik is looking for Data Backup Services and Data Archive Services for this environment.1)	The Data Backup Services are expected to backup all active data and server setup in the hybrid cloud environment on regular basis so is it can be restored within specific time limits. Different data can have different backup rules and retention periods. 2)	The Data Archive Services are expected to store inactive data, for a specified time or permanently, according to different data life cycle management rules. Data will in general either be backed-up or archived and not both.Life cycle management rules will define if or when data will be archived and if or how data will be backed-up.The Backup Services and the Archive Services are expected to be independent of each other. Participants can provide either of them or both and should provide information accordingly. General constrains for the Backup Services:1)	The Backup Services must be hosted in a Data Center within the EU/EEA.2)	The Backup Services must be hosted in a different Data Center than the backed-up servers.3)	Backup is needed for Hybrid Cloud environment, with different DB and OS, File servers, Office365 and Kubernetes services.General constrains for the Archive Services:1)	The Archive Services must be hosted in Data Centers within the EU/EEA.2)	The Archive Services should store the data in two or more locations/replications.3)	The Archive Services should provide a Life Cycle management functionality for the content. Requested informationInterested suppliers are requested to send in the following information:General information1)	Description of the services and their functionality to support the City of Reykjavik’s hybrid cloud environment2)	Description of potential Data Center, i.e. location and facility of the Data Center including Tier level3)	Information regarding SLA agreement options4)	ISO compliance of the services, i.e. ISO27001,  ISO 22237 etc.5)	White papers for the services and reference customersSpecific information1)	Detailed information regarding the general constrains stated above2)	Technical requirements for the services and limitations (if any)3)	Cost model informationa.	Cost structure for the servicesb.	Cost estimation for the services, i.e.price per GB etc.Participants are encouraged to share other information that might be of value for Reykjavik to evaluate possible alternatives for the Backup and Archive Services.


Award value: 1