Public procurement notice: Contract Notice
Published: 2018-01-23
Buyer: Department of Justice and Equality
Country: IE
Contract type: Services
Procedure: Open procedure
CPV classification: 72000000 | 72210000: Software programming services | 72220000: Systems and technical consultancy services | 72222300: Information technology services | 72230000: Custom software development services
Estimated value: 1500000 EUR
Submission deadline: 2018-03-16
Award criteria: The most economic tender

Technical requirements: Supply and Implementation of an Online Case Management Solution and Associated Services for the Insolvency Service of Ireland
The Insolvency Service of Ireland (ISI) is seeking a fully managed end-to-end solution to meet its case management needs. The standard functionality of the chosen system must be the best possible fit for the ISI’s requirements and require the least number of customisations.
— fully hosted Case Management System to meet all requirements currently in scope. Requirements are detailed in this document under Functional and Non-Functional requirements.
— development services to deliver key enhancements as identified by the ISI, after the initial contract period.
The Supply and Implementation of an Online Case Management Solution and Associated Services for the Insolvency Service of Ireland.
As stated in procurement documents available to download from www.etenders.gov.ie using RFT ID 127583.
1) Interested parties must register their interest on the e-Tenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via 3rd parties
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases, it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
Instrument SI 130 of 2014, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers.
The duration of the Contracting Authority will not conclude this framework agreement (and the reviewable public contract) to which a standstill period applies in accordance with Irish Statutory standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means.
The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the framework agreement (including the reviewable public contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that framework agreement and reviewable public contract.

Eligibility requirements: Suitability criteria as stated in the procurement documents.

Award value: 1500000