Public procurement notice: Contract Notice
Published: 2021-02-24
Buyer: The Digital Hub Development Agency
Country: IE
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 50334100 | 51340000 | 72250000: System and support services | 72253000: Helpdesk and support services | 72253100: System support services
Estimated value: 1000000 EUR
Submission deadline: 2021-03-02
Award criteria: The most economic tender

Technical requirements: DHDA wishes to establish a single party framework agreement for the provision of ICT Managed Services to be provided on a full end-to-end managed basis by the successful tenderer.
The requirement is for the provision of a comprehensive end-to-end managed service for the Digital Hub’s ICT environment including client, server and network infrastructure including telecommunications infrastructure – see procurement document for details.
1) The estimated total value of any purchases pursuant to the framework agreement is in the region of EUR 600 000 to EUR 1 000 000 (ex. VAT) over the lifetime of the agreement. It is emphasised, however, that this figure is provided strictly for indicative purposes only as there is no guaranteed expenditure under the framework agreement;
2) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;
5) The contracting authority will not be responsible for any costs, charges or expenses incurred by applicants or tenderers;
DHDA confirms that the period of any contracts awarded under the framework agreement may extend beyond the date of expiry of the agreement. However, the maximum end-to-end duration of any contracts awarded under the framework will not exceed six (6) years. The initial contract to be awarded as a consequence of this procurement process will be for a period of up to two (2) years.
9) If for any reason, it is not possible to establish the framework agreement or award the initial contract to the designated successful tenderer emerging from this competitive process; the contracting authority reserves the right to establish the framework with the next highest scoring tenderer on the basis of the terms advertised at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;
10) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time;
11) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended;
12) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, Applicants are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition.
The contract/framework is covered by the application of the Remedies Directive and the relevant standstill period applied at time of notification.


Award value: 1000000