Public procurement notice: Contract Notice
Published: 2017-09-12
Buyer: Financial Conduct Authority
Country: UK
Contract type: Services
Procedure: Restricted procedure
CPV classification: 72500000
Submission deadline: 2017-10-16
Award criteria: The most economic tender

Technical requirements: The FCA is looking for a supplier which is able to provide a mature, intelligence-led and human-driven approach Security Operations Centre (SOC) services which are augmented by technology. The supplier must provide a platform for the aggregation, enrichment and correlation of data and use it to provide an analytical-driven detective monitoring capability to the estate.
This service shall also include investigative capability to analyse any alerts found, and to escalate incidents as well as assist in follow up incident investigations.
The FCA is looking for a supplier which is able to provide a mature, intelligence-led and human-driven approach Security Operations Centre (SOC) services which are augmented by technology. The supplier must provide a platform for the aggregation, enrichment and correlation of data and use it to provide an analytical-driven detective monitoring capability to the estate.
This service shall also include investigative capability to analyse any alerts found, and to escalate incidents as well as assist in follow up incident investigations.
The FCA has several third-party providers who manage areas of its infrastructure and platforms. The FCA employs different technologies which can assist with security incident detection and prevention as well as knowledgeable internal teams. Incidents once discovered are investigated on an ad-hoc basis, however as the FCA currently has limited correlation capability and centralized aggregation data repository, there is no automated incident discovery process.
The FCA's IT organization follows the ITIL towers model, which, together with a number of third-party partners, who each manage a part of the infrastructure and provide services and products, will impact on the services being procured.
The provider sought is expected to be able to, and have experience in, integrating and monitoring across the towers in this type of environment which includes shared infrastructure, environment and cloud managed by third-party providers.
It is expected that the service being procured has the ability to grow with and assist with, the monitoring capability of the FCA throughout the engagement and assimilate any further sources of data which may be implemented in its infrastructure.
Suppliers Instructions How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once); —Browse to the eSourcing Portal: https://fca.bravosolution.co.uk and click the link to register; — Accept the terms and conditions and click ‘continue'; — Enter your correct business and user details; — Note the user-name you chose and click ‘Save' when complete; — You will shortly receive an email with your unique password (please keep this secure). 2. Express an Interest in the tender; — Login to the portal with the user-name/password; —Click the ‘PQQ/SQs / ITTs Open To All Suppliers' link. (These are Selection Questionnaires or Invitations to Tender open to any registered supplier); — Search for pqq_28112; — Security Operations Centre (SOC) Services. Click on the relevant PQQ/SQ/ ITT to access the content; — Click the ‘Express Interest' button at the top of the page; — This will move the SQ /ITT into your ‘My SQs / My ITTs' page. (This is a secure area reserved for your projects only); — You can now access any attachments by clicking ‘Buyer Attachments' in the ‘SQ/ ITT Details' box. 3. Responding to the tender; — Click ‘My Response' under ‘SQ/ ITT Details', you can choose to ‘Create Response' or to ‘Decline to Respond' (please give a reason if declining); — You can now use the ‘Messages' function to communicate with the buyer and seek any clarification; — Note the deadline for completion, then follow the on-screen instructions to complete the SQ/ ITT; — There may be a mixture of on-line and off-line actions for you to perform (there is detailed on-line help available). You must then submit your reply using the ‘Submit Response' button at the top of the page. If you require any further assistance please consult the on-line help, or contact the eTendering help desk.