Public procurement notice: Periodic Indicative Notice Without Call For Competition
Published: 2016-01-28
Buyer: National Grid Uk Ltd
Country: UK
Contract type: Supplies
CPV classification: 48000000 | 72000000

Technical requirements: Safety is a hugely important priority at National Grid. We can never be complacent about our safety performance and must continually strive to improve.
Key to improving our safety performance is the robust reporting, recording and investigation of incidents which occur i.e. injuries, near misses, hazards etc. Also vital is the subsequent analysis and sharing of learning from individual incidents and the incident database as a whole.
At present, National Grid uses a system called Incident Management System (IMS). IMS is an application designed to allow National Grid to report and track safety, environmental, and asset-related incidents. It performs incident analysis, generates safety reports, and monitors overall safety performance. When an incident occurs, it is reported through IMS in accordance with internal and local business policies. The system also tracks incident investigations and corrective actions that result from an incident.
National Grid globally relies on information produced by IMS to improve safety and environmental performance and to comply with regulatory rules and expectations. The system is the only source of data that is used to measure and report performance related to safety and environment incidents.
Due to several changes in the overall business landscape (operational, technological, and regulatory) and detailed assessment of the current system and processes, National Grid are assessing and exploring the option of procuring a new incident management system. The new system will also provide National Grid with an opportunity to revisit and liberate inefficiencies from the existing processes around monitoring and reporting of the incidents.
National Grid is seeking interest from vendors that have experience and knowledge of operating in the incident management space for large organisations. At a high level, the scope of the new system will be; to record, monitor and report on work related incidents in National Grid in the UK.
The main objective of the entire exercise is to assess and explore the options available in the market for an Incident Management System that will enable recording, monitoring and reporting of organisation wide incidents. It will also assist in leveraging the power of new and advanced technologies to access and learn from the performance information related to safety and environmental incidents.
This RFI process seeks information in relation to prior relevant experiences, existing software products and solutions, project development and delivery methodologies. Accordingly, solution providers are invited to answer the questions in the RFI document. The responses to the RFI will assist National Grid to assess the incident management systems available in the market. The RFI sets out further information in relation to this project as well as an indicative timetable.
For the avoidance of doubt this RFI is not being used as a call for competition and therefore will not be used to pre-select a shortlist of vendors. Please refer to the additional information later in this notice regarding accessing the RFI document.
Official Communications shall be conducted via the message board on the project e-souring platform. All communications through the tender process relating to Incident Management project must be via this means.
Any communications not via the esourcing portal may not receive a response. National grid will not accept any responsibility should this happen. Applicants should they wish to respond to the RFI may request this document by email to cora.russell@nationalgrid.com before the closing date of 12:00 (GMT) Thursday 25.2.2016.
The RFI Questionnaire documentation will be released through an on-line e-sourcing portal. An account will be created for a nominated account if you do not already have one and an invitation email with login instructions will be issued to you once you have expressed your initial interest in receiving the RFI.
All responses to the RFI Questionnaire should be received through the e-sourcing portal before the closing date of 12:00 (GMT) Thursday 25.2.2016.