Public procurement notice: Contract Notice
Published: 2023-04-25
Buyer: Norwegian Ministry of Foreign Affairs
Country: NO
Contract type: Services
Procedure: Open procedure
CPV classification: 72000000 | 72200000 | 72254000: Software testing | 72261000: Software support services | 72262000: Software development services
Estimated value: 19000000 NOK
Submission deadline: 2023-05-22
Award criteria: The most economic tender

Technical requirements: The purpose of the procurement is to ensure that the Ministry's financial management system for grant management (PTA) has a stable operation through the purchase of maintenance and user support services, as well as services related to any adjustment of functionality and development. The agreement has an initial duration of 3 years with option for the Customer to extend it annually. Maintenance and further development mainly include troubleshooting, error correction and proactive maintenance. It may be necessary to adjust functionality and further develop PTA. User support is primarily support for the customer's Helpdesk. PTA is used by approx. 800 persons in their daily work. PTA is based on MS SQL database and .Net 4.0. PTA is used by the Ministry, the Norwegian Agency for Development Cooperation and at approx. 40 Embassies. PTA is operated internally by the Customer's ICT section. It may be necessary to order support for simple operational services under the agreement.
Note that the estimate of the value of the procurement include 8 years of maintenance after start-up. The estimate is not binding for the contracting authority.
Norwegian companies: Company registration certificate or printout from the Enhetsregisteret for single person entreprises not subject to registration.
Foreign companies: Confirmation that the business is registered in the trade register or enterprise register as prescribed in the legislation of the country where the company is established. The confirmation can be delivered in writing or by reference to BRIS.
1. The supplier must have had experience in carrying out three contracts of equivalent or similar nature and scope.
2. The supplier must have sufficient capacity to be able to carry out a contract of a similar nature and scope.
1. A description of the supplier's three most relevant assignments in the last five years, together with information about the contract's annual value, the time of delivery or execution and the name of the recipient (if possible).
By equivalent/similar is meant contracts where ordinary maintenance (error correction, new versions), user support and further development of a moderate extent has been delivered.
The supplier is responsible for the description being of such a nature that it documents that the requirement has been met.

Eligibility requirements: Requirement: The supplier must be a legally established company. Documentation: Norwegian companies: Company registration certificate or printout from the Enhetsregisteret for single person entreprises not subject to registration. Foreign companies: Confirmation that the business is registered in the trade register or enterprise register as prescribed in the legislation of the country where the company is established. The confirmation can be delivered in writing or by reference to BRIS.

Award value: 19000000