Public procurement notice: Contract Notice
Published: 2023-04-04
Buyer: Flytoget AS
Country: NO
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 72000000 | 72200000 | 72600000
Estimated value: 63000000 NOK
Submission deadline: 2023-05-05
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
The purpose of the procurement is to cover the Airport Express Train's [Flytogets] need for one partner that delivers maintenance of Flytoget's existing IT solutions, as well as resources for new development to a moderate extent.
Existing and new applications will run on the Contracting Authority's cloud solution, operated by the operations provider or "on-premise" at the operations provider's premises. See the "Overview" tab of the maintenance agreement in Annex 1.
The applications are located at the premises of and operated by the contracting authority's operations provider. The tenderer will be granted access to the applications so that the tenderer can make the necessary changes and adaptations to ensure contractual delivery.
The development and test environment is located at the operating provider's premises. Source code is stored in Git repositories, in Azure Devops and Bitbucket. Eventually, all code will be stored in GitLab.
The tenderer will be granted access to monitoring tools and application logs at the operations provider. Setup and adaptations are carried out in cooperation with the operations provider.
The tenderer must assume the role of 2nd and 3rd line support for the applications. The contracting authority's operations provider is the 1st line support and Single Point of Contact (SPOC).
The tenderer must provide support all days of the year (24/7) for the Flytoget mobile app. For other applications, the tenderer must provide support during office hours (08:00-16:00).
The tenderer will be responsible for monitoring the applications, debugging, correcting errors and maintaining the applications, including its interaction with other software, so that the applications function properly.
The tenderer will be responsible for ensuring that the solutions are of good quality by updating to new versions and updating frameworks and 3rd party components as needed, ensuring that the applications have good security, and complying with external requirements.
The tenderer must assist the contracting authority in further developing the applications, either per the suggestion of the tenderer or the contracting authority.
The assistance consists of the development, testing and implementation of the application under the management of the contracting authority.
The applications will be further developed with the customer perspective and user experience as key drivers. The applications must meet information security and privacy requirements.
The solutions should be easy to modify and facilitate future needs for data sharing, automation, reuse and interoperability.
The contracting authority is constantly working to improve its IT solutions, both technically and functionally. The contracting authority will therefore require assistance in developing future technical and functional requirements for the various applications. Going forward, we want the solutions to be developed with secure DevOps (DevSecOps) and with microservices, where there are currently different degrees of deployment automation and web server architecture.

Eligibility requirements: 1. Tenderers must be able to provide a certificate of payment of taxes and VAT. The certificate must not be older than six months from the tender deadline. 2. Tenderers must be a legally established company. If the company registration certificate is available in public databases, the submission of a tender is confirmation that it is correct. If a company registration certificate is not available in databases that Flytoget has open electronic access to, it must be enclosed. 3. Tenderers must have good conduct and will be assessed against the rejection rules in the Utilities Regulations § 20-2 (2) and (3). If a tenderer can be connected to conditions in § 20- (2) and (3) in the last five years, documentation shall be presented on the actual conditions, the legal process, the involved persons and entities, as well as the subsequent internal process and corrective measures. 4. Tenderers cannot be involved in debt negotiations, or in any way be subject to public supervision. 5. Flytoget requires that none of the circumstances described in the reasons for rejection in ESPD clause C "Reasons concerning insolvency, conflict of interests or occupational omissions" apply to the tenderer and that the company accepts and complies with the requirements of the attached document "Ethical requirements for the tenderer". 6. Tenderers must accept Flytoget's attached tenderer confidentiality statement.

Award value: 63000000