Public procurement notice: Contract Notice
Published: 2017-10-04
Buyer: DR
Country: DK
Contract type: Services
Procedure: Open procedure
CPV classification: 72261000: Software support services | 72263000: Software implementation services | 72265000: Software configuration services | 72268000: Software supply services
Estimated value: 22000000 DKK
Submission deadline: 2017-11-10
Award criteria: The most economic tender

Technical requirements: The object of this tender is for The Danish Broadcast Corporation (DR) to enter a Framework Agreement, whose focus is updating the various digital services by personalizing the user experience for DR's online Visitors thereby creating a unique and better personalized user experience. The tender is also expected to accommodate a growing need for online testing and planning to take DR's digital experience to the next level.
The first lot is targeting a personalisation solution for DR's different streaming services and is intended to work together with our chosen front-end-service provider.
DR may extend this contract with two (2) times one (1) year, which give a maximum length of Contract for four (4) years.
The object of this tender is for The Danish Broadcast Corporation (DR) to enter a Framework Agreement, whose focus is updating the various digital services by personalizing the user experience for DR's online Visitors thereby creating a unique and better personalized user experience. The tender is also expected to accommodate a growing need for online testing and planning to take DR's digital experience to the next level.
The second lot is regarding a DMP solution that can gather user data and enable a customized and personalised user experience on DR's different text based digital services (news sites, apps etc.).
The object of this tender is for The Danish Broadcast Corporation (DR) to enter a Framework Agreement, whose focus is updating the various digital services by personalizing the user experience for DR's online Visitors thereby creating a unique and better personalised user experience. The tender is also expected to accommodate a growing need for online testing and planning to take DR's digital experience to the next level.
The third lot is directed towards monitoring, testing and planning of the different digital platforms and services.
The Tenderer's technical capacity will be based on the submitted references and the Tenderer must therefore be able to document its experience by references. All references must include the listed elements. Tenderers which do not meet the stated minimum requirement stated below will not be evaluated.
— Contracts of similar nature: the Tenderer must include a description of references where the Tenderer has delivered their standard recommendation solution (service) to a customer of similar nature. The reference must include delivering a solution comparable to the description in Appendix 1 for Lot 1 respectively Lot 2 (depending on which Lot the tenderer is interested in) in and precisely showing how the related user stories in Appendix 2.1 has been delivered to the reference.
— A reference should furthermore describe the delivery, hosting, support and operation, which provides DR with insight to the way the delivery was made, as well as information regarding integration to the reference's customer's backend system.
1) 45 calendar days efter the authority has published a contract award notice in TED regarding a contract. The deadline runs from the day, where the notice is published.
2) 6 months after the authority has entered into a framework agreement, calculated from the day after the day where the authority gave notice to the involved tenderers.


Award value: 22000000