Public procurement notice: Contract Notice
Published: 2023-07-11
Buyer: Stavanger kommune
Country: NO
Contract type: Services
Procedure: Open procedure
CPV classification: 48440000 | 72268000: Software supply services
Submission deadline: 2023-08-21
Award criteria: The most economic tender

Technical requirements: The municipal council decided in June 2022 that Stavanger Municipality should undertake the debt collection service internally. A tender contest will therefore be published for the procurement of a debt collection system.
Stavanger Municipality would now like to procure a system to follow-up customer debts. The system must be able to handle all of the debts in the municipality, currently split between 30 companies. Stavanger Municipality can, at any time and freely assess to what degree debts from the different companies will be imported in the debt collection system.
The contracting authority has an option to extend the contract for 2+2+1+1+1+1 years on the same terms.
Tenderers must be registered in a company register or trade register in the member state where the tenderer is established. As described in annex XI of directive 2014/24/EU; tenderers from certain member countries can be required to fulfil other requirements in the mentioned annex.
Description of the requirement/documentation: Tenderers must be a legally established company. Documentation: As documentation the Contracting Authority will obtain information from Experian. (The Contracting Authority subscribes to services from Experian). If the tenderer is registered in a foreign register of business enterprises, the tenderer must, upon request, present documentation that substantiates that the tenderer is registered in a trade index or other register of business enterprises as stated in the country where the tenderer is established.
Documentation: The contracting authority will obtain the credit rating Commercial Delphi Score from Experian (the contracting authority subscribes to services from Experian). Tenderers must be in risk class 4 or higher on Experian's scale. Tenderers are expected to have familiarised themselves with registered information on the company and by submission of the tender accepts that the information will be obtained and form the basis of the assessment of the tenderer's financial situation. If the Contracting Authority is unable to find the credit rating for the company in Experian, or if the credit rating is in discrepancy with the required rating, the Contracting Authority will seek to find the required information in a different way. The Contracting Authority can for example evaluate if the financial ability is satisfactory based on other information available in the Experian system, or request other information that verifies that the tenderer has the required financial ability to fulfil the contract.
Only for services: During the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years' experience and can take experience from the period before the last three years into consideration.
Requirement: Experience from at least two (2) relevant assignments is required. Documentation of excellent implementation ability is required. Documentation: Tenderers must present, upon request, a list of the most important deliveries or services performed in the last five years, and this must as a minimum contain: A brief description of the assignment - Size or value of the deliveries - Date (contract period) - Name of the customers and a brief description of them. Contact information to relevant customers from the list must be available on request.

Eligibility requirements: Tenderers must be registered in a company register or trade register in the member state where the tenderer is established. As described in annex XI of directive 2014/24/EU; tenderers from certain member countries can be required to fulfil other requirements in the mentioned annex. Description of the requirement/documentation: Tenderers must be a legally established company. Documentation: As documentation the Contracting Authority will obtain information from Experian. (The Contracting Authority subscribes to services from Experian). If the tenderer is registered in a foreign register of business enterprises, the tenderer must, upon request, present documentation that substantiates that the tenderer is registered in a trade index or other register of business enterprises as stated in the country where the tenderer is established.