Public procurement notice: Contract Notice
Published: 2018-02-22
Buyer: Asker kommune
Country: NO
Contract type: Services
Procedure: Open procedure
CPV classification: 48100000
Estimated value: 5000000 NOK
Submission deadline: 2018-03-21
Award criteria: The most economic tender

Technical requirements: The objective of the contract is to enter into a contract with a professional tenderer for a technical system and operation of a cloud based system for ticket sales. The contract shall also include collection, analyses and strategic application of customer data (CRM system).
The contracting authority is looking for a collaboration partner who is very interested and who has insight into ticket sales. We are looking for an innovative and knowledgeable partner, who together with us, can create a dynamic ticket system that satisfies a market that continually changes. The collaboration partner ought to have knowledge of consumer sales and marketing trends and be able to develop the system in accordance with this. The Norwegian market is very forward on, amongst other things, mobile platforms, which must be an important focus area for our future collaboration partner.
The contracting authorities shall procure a new ticket system for use in the 3 organisations. Each of the organisations will be responsible for implementing their contracts, separate contracts will be signed for each of the organisations, with different implementation dates.
Foreign companies: Verification that the company is registered in a trade index or a register of business enterprises as prescribed by the law of the country where the tenderer is established.
Tenderers shall have sufficient economic and financial solidity for the contracting authority to be assured that the tenderer will be financially viable throughout the contract period.
Extended credit rating/report, not older than 3 months, from a publicly certified credit appraisal company, which includes a credit rating of the tenderer — typically given by a letter or short text, as well as an explanation of this. The report shall be based on the last known accounting figures. The date must be clear.
Companies without sufficient credit rating, newly started companies with a credit rating of AN, individual foreign companies or companies without reporting obligation to the Brønnøysund Register Centre will not always be able to document that the requirement is met. In such instances, they will be able to compensate with a satisfactory credit rating which provides an equivalent security for implementation ability. These alternative documents must be included with the tender.
Tenderers are required to have experience from the implementation of minimum two or more systems at customers of an equivalent size and complexity.
An overview of the most important deliveries in the last 3 years, together with information on the contract value, delivery or execution dates and name of the recipient.
Documentation is required on how the tenderer carries out system development and what routines there are for this. A description of how the tenderer works on developing a ticket/CRM system and documentation of routines for this work.
An overview of employees who work with system development. References with contact information. If required, the contracting authority will contact the tenderer´s given references for more detailed information.

Eligibility requirements: The tenderer is required to have a legally established company. Norwegian companies: Company registration certificate. Foreign companies: Verification that the company is registered in a trade index or a register of business enterprises as prescribed by the law of the country where the tenderer is established.

Award value: 5000000