Public procurement notice: Contract Notice
Published: 2025-12-23
Buyer: Trondheim kommune
Country: NO
Region: NO060
Contract type: Services
Procedure: Negotiated with prior call for competition
CPV classification: 32400000 | 48000000 | 48200000 | 48210000 | 48821000: Network servers
Estimated value: 250000000 NOK
Submission deadline: 2026-01-09
Award criteria: quality, price

Technical requirements: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003,  p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.

Eligibility requirements: Norwegian tenderers: Tax and VAT certificate from the tax authorities, not older than 6 months calculated from the deadline for requests to participate in the competition.
Norwegian tenderers: Company registration certificate from the Brønnøysund Register Centre.
Foreign tenderers: Certificate for registration in the Register of Business Enterprises as prescribed in the legislation of the country in which the Tenderer is established.
Credit rating based on the last known and approved accounting figures. The rating shall be carried out by a credit rating company with a licence to conduct this service.
Description of the tenderer's technical capacity and professional qualifications. With regard to the capacity, a description of the tenderer's relevant units shall be given. 
With regard to qualifications, a short overview of general relevant expertise at the Tenderer is requested. Persons that are offered should not be specified, and CVs should not be submitted. 
«Kval Annex 06 Technical capacity and professional qualifications» shall be completed.
Description of the tenderer's five most important relevant deliveries in the last three years. 
The description for each delivery shall include 
recipient/Customer
duration
extent
An account of the company ́s quality assurance/management system. 
or 
Documentation that the tenderer has an ISO certified quality assurance system.
Description of environmental management measures. «The Enquiry's
Anguish Annex 04 Environmental Requirements Form" is used for
control of documentation.
● If the environmental management system is certified,
Certification certificates can be presented.
To what degree the Tenderer ́s tender qualitatively fulfils the Contracting Authority ́s requirements. Particular emphasis will be put on:

The tenderer ́s response to their compliance with standards/framework/methodology/quality system.
The tenderer ́s visualised technical understanding in their descriptions of how these fulfil the Contracting Authority ́s requirements. 
The tenderer ́s description of his proactive and reactive work within the security area.
The tenderer ́s systems for reporting to, as well as insight and self-service for the Customer.
The tenderer ́s offered service measurements and service level.
To what degree the tenderer ́s offer meets the Customer ́s requirements for implementation ability, both for the establishment project and in ordinary operations.

Particular emphasis will be put on:
The tenderer ́s visualised process comprehension of how interaction with the Customer is carried out
The tenderer's implementation ability and accountability in the interaction with the Customer's and the Customer's other suppliers, in particular
The contracting authority ́s operational resources for the operation of digital work surfaces.
Application operation provider
Supplier of digital work surfaces.
Telephony service provider
Service provider in operation of patient notification.
The tenderer ́s competence and experience of the offered key personnel and what capacity the tenderer has for carrying out the assignment.
Project and progress plan for the implementation of the establishment project
The tenderer ́s approach on how all services and service level are transferred to a new operational contract and what risk this carries for the Customer.
Fixed price for the services included in the delivery ́s basic price (services and service level included in the basic price is specified in annex 1).
The contracting authority ́s estimates for requirements and deliveries that are not covered by the tender and which, thus, the Customer must procure in other ways.
The life cycle costs connected to the tenderer ́s solution proposal including calculated financial consequences of the tenderer ́s reservations will form the basis, as well as consequences for the Customer ́s own costs in connection with the contracting and management of the signed contract. 
Service level with a standardised price reduction for the operation and management of the Contracting Authority's group network.