Public procurement notice: Contract Notice
Published: 2016-06-14
Buyer: HealthTrust Europe LLP (HTE) acting as agent for the University Hospitals of Coventry and Warwickshire NHS Trust (‘UHCW’)
Country: UK
Region: UNITED KINGDOM
Contract type: Services
Procedure: Open procedure
CPV classification: 48170000 | 48450000 | 79111000 | 79211110 | 79221000
Estimated value: 400000000 GBP
Submission deadline: 2016-07-13
Award criteria: The most economic tender

Technical requirements: HealthTrust Europe (HTE) intend to establish a framework for the provision of Total Workforce Solutions. The scope of this framework agreement includes the supply of Rostering software; Demand Management software; Managed Bank and Collaborative Bank services; the recruitment and supply of staff on a temporary, fixed-term and permanent basis. The staff will include Medical Locums and General Practitioners, Nursing and Care Services workers, Allied Health Professionals and Health Science Service workers; Non-Medical, Non-Clinical (NMNC) and Executive workers; and Direct Engagement and Associated Services.
HealthTrust Europe is a group purchasing organisation who is able to carry out this tender exercise by virtue of its appointment as an agent of University Hospitals of Coventry and Warwickshire NHS Trust (‘UHCW’). Notwithstanding HealthTrust Europe's relationship with UHCW, it is HealthTrust Europe that will conduct this tender exercise and will execute the resultant framework agreement with the successful bidders. This tender exercise is for the benefit of all public and voluntary bodies listed further below in this Section II.1.5) — For the avoidance of doubt, UHCW is Not carrying out this tender — your point of contact is HTE using the details given in Section I.1) — The public and voluntary sector bodies to whom the use of this framework agreement will be open include all Contracting Authorities in the United Kingdom as defined in Regulation 2 of the Public Contracts Regulations 2015. In particular, it is envisaged that this framework agreement will be used by the following entities in the United Kingdom as described below (particularly where such entities are of a health and/or social care nature): (1) All National Health Service (NHS) bodies in England, including but not limited to: (i) acute trusts (a list of which can be found at: http://www.nhs.uk/servicedirectories/pages/acutetrustlisting.aspx); (ii) health and care trusts (a list of which can be found at: http://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx); (iii) mental health trusts (a list of which can be found at: http://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspx); (iv) clinical commissioning groups (a list of which can be found at: http://www.nhs.uk/ServiceDirectories/Pages/CCGListing.aspx); (v) ambulance trusts (a list of which can be found at: http://www.nhs.uk/ServiceDirectories/Pages/AmbulanceTrustListing.aspx); (vi) area teams (a list of which can be found at: http://www.nhs.uk/ServiceDirectories/Pages/AreaTeamListing.aspx); (vii) special health authorities (http://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx); (viii) NHS England (formerly the NHS Commissioning Board); and (ix) clinical senates and strategic clinical networks. (2) All NHS bodies in Wales, including but not limited to all: (i) health boards; (ii) NHS trusts; (iii) the national delivery group; (iv) community health councils; and (v) NHS Wales shared services partnership (a list of which can be found at: http://www.wales.nhs.uk/nhswalesaboutus/structure). (3) All NHS bodies in Scotland, including but not limited to: (i) NHS trusts; (ii) Special NHS Boards; and (iii) national and support organisations (a list of which can be found at: http://www.scot.nhs.uk/organisations/nat_orgs.aspx). (4) All NHS bodies in Northern Ireland (known as Health and Social Care), including but not limited to: (i) health and social care trusts (a list of which can be found at: http://www.hscni.net/index.php?link=trusts); (ii) health agencies (a list of which can be found at: http://www.hscni.net/index.php?link=agencies); (iii) hospitals (a list of which can be found at: http://www.hscni.net/index.php?link=hospitals) and (iv) the Health and Social Care Board. (5) All social enterprises undertaking some or all of what were previously the service provider functions of contracting authorities in relation to health and/or social care services (including charitable incorporated organisations, cooperatives, industrial and provident societies and community interest companies as listed on the Companies House Web-check service). (6) Ministerial departments and non-ministerial departments of central government, non-departmental agencies and other public bodies, and public corporations (a list of which can be found at: https://www.gov.uk/government/organisations). (7) Devolved governmental and parliamentary organisations within the United Kingdom, including but not limited the Scottish Government, Scottish Parliament, and Scottish public bodies (a list of which can be found at: http://www.scotland.gov.uk/Topics/Government/public-bodies/about/Bodies), as well as the Welsh Government, Welsh Assembly and Welsh unitary authorities (a list of which can be found at: http://wales.gov.uk/topics/localgovernment/localauthorities/?lang=en). (8) All local authorities (a list of which can be found at: http://local.direct.gov.uk/LDGRedirect/Start.do?mode=1). (9) All emergency services including police (http://www.police.uk/forces.htm), fire and rescue services (a list of which can be found at: http://www.fireservice.co.uk/information/ukfrs), the maritime and coastguard agency and other rescue authorities. (10) All educational establishments (a list of which can be found at: http://www.education.gov.uk/edubase). (11) Registered providers of social housing on a not for profit basis (a list of which can be found at: http://www.homesandcommunities.co.uk/ourwork/registered-provider-information). (12) Registered charities (a list of which can be found at: http://www.charitycommission.gov.uk/find-charities). (13) Her Majesty's Prison Service (as detailed at: www.justice.gov.uk/about/hmps) (14) The Ministry of Defence (as detailed at: https://www.gov.uk/government/organisations/ministry-of-defence). The above list includes each organisation's successors and assigns, any equivalent organisations and any associated organisations created as a result of any organisational changes. In addition, the use of this framework agreement will be open to any bodies or organisations operating in the United Kingdom which are of a health and/or social care nature or which have a similar procurement need in respect of any goods or services to any of the above listed organisations. ‘Please note additional information is given about this tender exercise at Section VI.3)’
Under this Lot the supplier will provide a hosted software solution to enable effective rostering and shift management for staff in-line with Contracting Authority requirements, industry best practice and the recommendations highlighted in NHS Productivity reports such as the February 2016 Lord Carter Report (Recommendations 2, 9 and 14) and specific NHS Employers Good Practice.
The service will include the configuration, implementation and operation of a fully auditable hosted rostering solution designed to deliver safe staffing through optimising the deployment of substantive resources, delivered on a software as a service basis (SaaS).
In addition to the above, the solution will provide a customisable reporting dashboard for key performance data and a system portal capable of allowing staff to manage their own account.
There is no maximum number of Lots a tenderer can submit a bid for and no limitation of the number of Lots awarded to 1 tenderer.
Under this Lot the supplier will provide a hosted demand management solution, capable of identifying, managing and optimising a list of bank staff who are able to work to fill vacant substantive shifts. Where unfilled bank shifts remain, the solution will provide a tiered booking management system capable of releasing any unfilled bank shifts to the agency market through an agreed set of protocols; the software should house the ability to consider and directly book agency staff who are able to work that meet the skills, compliance and value requirement needs of the Contracting Authority.
The service will include the configuration, implementation and operation of a fully auditable hosted demand management solution, and will be delivered on a software as a service basis (SaaS).
In addition to the above, the solution will provide a customisable reporting dashboard for key performance data and a system portal capable of allowing staff to manage their own account.
There is no maximum number of Lots a tenderer can submit a bid for and no limitation of the number of Lots awarded to 1 tenderer.
The Service will support the end user in accessing services designed to implement, develop and enhance the provision of a tailored Managed or Collaborative Bank service so as to generate a range of process efficiencies for the Contacting Authority.
In addition to the above, the Service will be expected to deliver a software system capable of recording, managing and processing Flexible Workers to deliver a fully auditable Service to the Contracting Authority, whilst additionally providing a suitable cascade or vacancy release solution.
There is no maximum number of Lots a tenderer can submit a bid for and no limitation of the number of Lots awarded to 1 tenderer.
Under this Lot the Supplier will supply National Temporary Workers and/or Fixed-Term and Permanent Candidates within the Healthcare Industry to the Contracting Authority.
The Workers and Candidates supplied under this sub-lot will be sufficiently experienced and suitably qualified Medical Locums and General Practitioners, and may also include any other staff that could be reasonably described as providing Medical and GP Services in alignment with the NHS Employers Job Profiles, Contracting Authority requirements and industry best practice.

Eligibility requirements: A supplier may be disqualified in accordance with Regulation 57 of the Public Contracts Regulations 2015. Details are provided in the Invitation to Tender. HTE may request such information as may be requested pursuant to Regulation 58 of the Public Contracts Regulations 2015. Details are provided in the Invitation to Tender. HTE may request such information as may be requested pursuant to Regulations 58, 60 and 62 of the Public Contracts Regulations 2015. Details are provided in the Invitation to Tender.
HTE may request such information as may be requested pursuant to Regulation 58 of the Public Contracts Regulations 2015. Details are provided in the Invitation to Tender.
HTE may request such information as may be requested pursuant to Regulations 58, 60 and 62 of the Public Contracts Regulations 2015. Details are provided in the Invitation to Tender.