Public procurement notice: Voluntary Ex Ante Transparency Notice
Published: 2021-04-12
Buyer: Oslo kommune v/Bydel Stovner
Country: NO
Contract type: Services
Procedure: Contract award without prior publication
CPV classification: 34514700 | 34951000 | 72421000 | 72422000
Estimated value: 4000000 NOK

Technical requirements: Interaction Platform with an Eco-system for Applications for Use in Municipal Health and Welfare Services
Stovner District intends to enter into a contract for continual service procurements of a digital platform with an eco-system of lightweight applications that are available for different service areas connected to the health and welfare services in the district from the company Imatis AS.
The intention of the procurement of a digital platform with an eco-system of lightweight applications is to have an available tool that the district ca use in its own digitalisation processes. The expectation is that major qualitative and quantitative gains can be achieved for both users, professional, and service development from the procurement of such a platform with the accompanying eco-system of lightweight applications.
The system must support real time information flow in interaction loops and patient transitions between different service areas within health and welfare. It must also support follow-up of patients within each service area, and give service providers an overview of special needs for follow-up and qualitative support. It must be possible to configure the system to the individual needs of different service locations, without any downtime and with high security.
The system will be used by, for example, service offices, 24-based units and home-based units. The different activity areas that are relevant for this procurement are organised differently within service areas. All the professions that provide these services need an overview of their patients, the status of patient flow in accompanying work processes, and access to different resources and relevant information. The greatest potential for efficiency lies within areas where there is a need to communicate between the units, as well as share management data for daily operations. The different service locations have different needs, as well as across the entities, and it is important to take into account that the services will always be in continual development. It must be possible to limit the information that is presented as much as possible, in order to have the most relevant information content based on the employee's need. The system must be in accordance with the current personal protection law. When relevant, access to information must be time limited, based on patient transitions.
The system's flexibility for this and future development of services are therefore vital. The system must therefore have a high degree of flexibility and it must be easy to administer for the district's system administrator.
— support real time information flow in interaction loops and patient transitions between the different service areas;
— support follow-up of patients within each service area, and give service providers an overview of special needs for follow-up and qualitative support;
— real time Dashboard adapted to each service location, with configuration possibilities without downtime;
— able to share information internally, between services in Oslo Municipality and with cooperating companies;
— messages/notifications/updates within each individual process, both within and between service locations with a visual presentation and receipt This also applies directly from a patient record;
— compliance with personal protection and data security It must be possible to comply with the norm for information security within health and welfare;
— access control must be role based, but still dynamic based on the actual need for information on each patient. Including a reduction in risk for unintended exposure of data;
— must be offered as a service, where clinical data is saved and handled in accordance with the current security provisions;
— it must be equally good to use on a smartphone as on a PC/wall monitor and offer the communication options that mobile platforms offer, at the same time that security and personal protection are supported on the different platforms;


Winner: Imatis AS
Award value: 4000000