Public procurement notice: Contract Notice
Published: 2023-04-28
Buyer: Flytoget AS
Country: NO
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 30144200 | 72000000
Submission deadline: 2023-06-01
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
Flytoget has decided that new TVMs will be acquired - including hardware and software. Flytoget has a strong need for a supplier who can quickly set new TVM and future changes into production.
The supplier must be able to deliver 29 TVMs to replace the TVMs that Flytoget has deployed in the station areas and platforms today. The TVMs have to work in the existing system landscape as well as being scalable with respect to further development.
The main objective is to have a fully functional system in place in due time before May 2024. This is very important - especially since the TVMs are a major part of the daily income for the company.
It is crucial for Flytoget to obtain a partner who can be innovative and to create great customer journeys together with Flytoget. We prefer that the supplier's team can be present in Oslo to a large extent, being able to work closely with the customer's team.
The solution should be scalable and provide Flytoget with the flexibility to handle existing operations, and new operations and further expansion to further markets if needed.
Only deliveries including both the hardware and software will be accepted. The acquisition includes the establishment/purchase of the TVMs; hardware, software with any adaptations, as well as operation, maintenance and development.
Furthermore, any backend systems or other supporting systems that are required by the Supplier of the TVMs shall preferably be hosted in the Supplier's cloud solution and/or delivered 'as a service'.
- Contactless payment using modern payment terminals. The terminals will be delivered outside the scope of this acquisition - and have to be integrated with the TVM
- Master profile compliant - i.e., enable Flytoget to connect receipts to user profiles for TVM purchases in their CRM systems
Certificate payment of taxes and VAT, Certificate for legally constituted enterprise, Good repute, Debt settlement proceedings, Point C of the ESPD, 'Code of ethics for suppliers' and NDA. Ref.: 4.1 in 'D00 Instruction to Suppliers - Digital Ticket Vending Machine TVM' for details.
Flytoget will obtain its own credit rating of the company via a credit rating company. Suppliers must achieve a rating of 'credit worthy'.
Suppliers who are unable to satisfy the economic capacity requirement will be able to rely on the support of other businesses, e.g. by providing a performance bond issued by its parent company. Please note that if this approach is used, then the supporting enterprise must submit documentation that verifies their fulfilment of the qualifying criteria and a confirmation that the company will put the necessary resources at the tenderer's disposal. In any such situation, Flytoget will require joint and reciprocal liability as in accordance with § 12-5(4) of the Norwegian Public Procurement Regulations. The enterprise on which the Supplier is reliant for qualification, must submit a separate ESPD form.
Relevant experience from similar contracts. To be evidenced by references and a brief description of the tenderer's relevant experience. The description should include values, dates and names of clients. If subcontractors will be used, they must be able to reference similar experience.
Capacity to deliver the contract and appropriate professional qualifications. To be evidenced by a brief description of the company's core competencies, and an overview of the company's total staff and capacity in respect to this contract. Organisation chart for relevant parts of the company to be attached.

Eligibility requirements: Certificate payment of taxes and VAT, Certificate for legally constituted enterprise, Good repute, Debt settlement proceedings, Point C of the ESPD, 'Code of ethics for suppliers' and NDA. Ref.: 4.1 in 'D00 Instruction to Suppliers - Digital Ticket Vending Machine TVM' for details.