Public procurement notice: Contract Notice
Published: 2017-07-07
Buyer: Flintshire County Council
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 64200000 | 79711000: Alarm monitoring services | 85323000
Submission deadline: 2017-08-04
Award criteria: The most economic tender

Technical requirements: Flintshire County Council is inviting tenders from suitably experienced organisations capable of providing a Telecare emergency alarm system and 24 hour telephone support for the Council.
Flintshire County Council currently operates 70 sheltered housing developments across the county, consisting of 2613 units.
All Telecare and sheltered housing accommodation is connected to the current Telecare call handling system provided by Jontek.
Flintshire County Council is inviting tenders from suitably experienced organisations capable of providing a Telecare emergency alarm system and 24 hour telephone support for the Council.
Flintshire County Council currently operates 70 sheltered housing developments across the county, consisting of 2613 units.
All Telecare and sheltered housing accommodation is connected to the current Telecare call handling system provided by Jontek.
Questions relating to Self Declaration & Minimum Requirements are contained within the Proactis e-Tender.
2. On the centre of the screen click “Opportunities”. This will take you to the list of current opportunities available to you.
3. Click the “>” that relates to this notice, this will take you into the PQQ or Tender Request and click “Register Interest”. Note there may be several opportunities that appear on this screen, please ensure that you select the correct one for your organisation.
4. In the “Your Opportunities” screen please note the closing time and date for completion of the relevant project. Please review the “Items” tab (Tender stage only) and the Documents tab (PQQ and Tender stages) as there will be information relating to the project held here. The Documents are accessed by clicking the down arrow underneath the General tab. Please ensure that you download all documents to your PC as you will be required to complete and upload some of the documents as part of your submission. There are also instructions on how to complete your submission in the Guidance for Bidders document held in this section.
6. Once you have started to complete your response to the opportunity and wish to save and return later click “Save”. The next time you Login to access the opportunity please go to the “Opportunities” tab and identify the relevant request that you previously saved.
7. When you have completed your response please click “Validate” to ensure that you have answered all the questions. If there are no errors identified click “Save” to ensure that your submission is saved, then click “Submit”. You will then get a “Pop Up” with your unique submission reference number. This is also confirmed by email to you.
8. If you are adding attachments at any point in the process please ensure that you click the “Add to Library” button as if you are invited to any subsequent opportunities in the future to tender any documents that you have added will automatically be added to your submission and all you will be required to do is check that they are the current version. This is a secure system and your documents will not be accessed by any other party.
9. Please note that any queries must be sent via the secure dialogue section of the e-tender portal. We will not respond to any queries received by any other method.
10. If you require any further assistance please contact the Project Manager as identified in the project details.

Eligibility requirements: Questions relating to Self Declaration & Minimum Requirements are contained within the Proactis e-Tender.