Public procurement notice: Voluntary Ex Ante Transparency Notice
Published: 2024-03-14
Buyer: Moss kommune
Country: NO
Region: NO082
Contract type: Services
Procedure: Negotiated without a prior call for competition
CPV classification: 48326000 | 72000000 | 72210000: Software programming services | 72211000: Systems and user software programming services | 72212000: Platform-specific software programming services
Estimated value:  NOK

Technical requirements: Moss municipality shall procure a system (electronic route planner/optimisation tool) and envisages entering into a contract with Spider Solutions.  Moss kommunes has a Gerica EPJ system and an optimisation system shall be integrated with the municipality ́s EPJ system and Visma Ressurs (the municipality ́s rota and resource management system from Visma). We have not found other alternatives to Spider Solutions in the market.  For this reason we have published this integration notice to see if there are other actors who can deliver an optimisation tool with the general descriptions of the needs(requirements) and would like below.  The system shall be ready to be implemented and put into daily operation In August/September 2024 (ready integrated with Gerica and Visma Ressurs).

A short description of the need and the desired system.
Moss municipality needs a system to make the administration and planning in the home service more efficient and free up resources for patient orientated services. 
The electronic route planner/optimisation tool is referred to as an "optimisation tool".  This should be a system that optimises driving routes (based on algorithms and artificial intelligence) – i.e. that simulates routes between contact points to find mostly efficient routes.
The Optimisation tool shall:
• simplify the administration, facilitate good and fair work lists and provide good overview and insight for management (through extractions, report possibilities and good visualisations). 
• ensure service recipients better predictability for the service delivery.
• Set up work lists by optimisation tool retrieving necessary data from Gerica and Visma Ressurs. The optimisation tool shall deliver data/work lists back to Gerica and have a logical and user friendly set-up of work tasks that the employees shall perform.

The current challenges and the potential for gains by using an optimisation tool
Here some of our challenges will be outlined, as well as what we consider to be possible gains with such a tool.
• There are different challenges with the current practice and we see a need for optimisation of rosters/assignments.
• We see the potential for streamlining and savings in several areas (fewer nurses per department, less time setting up rosters etc.).
• We can achieve a more optimal use of resources and the correct use of different types of positions for different assignments - which will have positive effects for the service recipients.
• We can gain good insight through reporting possibilities - which allows us to shape the services to a better quality for our users and more optimal use of resources.
Desired gains - summarised
By making the use of resources more efficient, the municipality expects to save considerable amounts and achieve better service quality.
The most central assignments where we would like to reduce the use of resources:
• Less time spent driving between patients/assignments.
• Less time spent planning work lists for each employee.
The optimisation tool shall contribute to improved quality in the service. Increased quality of the service will be on several conditions, including:
• Better safety and predictability for patients by making the time of the visit/assignment more accurately timed.
• Fewer new service providers in patients/users.
• Each patient shall have a regular visit from a primary contact and the service manager.
• Correct competence in the right assignment.

Integrations
The optimisation tool must support integration with Gerica and Visma Ressurs. 
An optimisation tool shall, at the same time, take care of
•Usability
• Professional responsibility and prudence
• Entering data/information once, in one system - without having to enter the same data/information into multiple systems (we must avoid double storage of information in order to best data quality and control of our data).
• Overview and insight via good extraction and report options including export options.
• Sufficient speed and server capacity so that the optimisation tool can provide a quick response when used.
• Privacy and information security
Other important points a optimisation tool shall ensure
• Time for in/out of the vehicles (parking, going to the entrance door etc.)
• Handling the nurse lists
• Requirement for the assignment: such as time frame, competence, number of persons etc.
• The assignment ́s time window (legal date for attendance and deadlines for assignments)
• Type of means of transport (walking, cycling, car)
• Employee competence
• Employees connected to special responsibility for patients (team, nurse/health care worker).

At the same time, tenderers must be able to refer to analyses/tests with results for what effects the optimisation tool can produce in different areas.
The deadline for objections to the notice of intent on contract award is 25 March 2024 at 12.00. Objections should be sent by e-mail to: bjorg.pedersen@moss.kommune.no


Winner: Spider Solutions AS
Award value: 3200000