Public procurement notice: Contract Notice
Published: 2016-02-25
Buyer: Oslo kommune Boligbygg Oslo KF [Oslo municipality, the Municipal Undertaking for Social Housing]
Country: NO
Region: Oslo
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 48000000 | 72000000
Submission deadline: 2016-03-29
Award criteria: The most economic tender

Technical requirements: The Municipal Undertaking for Social Housing has decided to establish a quality programme in order to achieve continual improvements in its own performances, increase the quality of deliveries and services and to ensure good risk management, and would, thus, like to procure an electronic quality management system.
The Municipal Undertaking for Social Housing would like to establish a management system that consists of politicians and strategies, work processes, work instructions and requirements that support employees in fulfilling their tasks and activities. The electronic management system shall include performance management, document control, HSE and QA. General risk management, handling deviations and continual quality improvements shall also be a part of our management system.
The Municipal Undertaking for Social Housing would like to procure an electronic quality management system, with the accompanying support and maintenance contract, as well as consultancy services for implementation and further development/adaptations. The system will be a tool for all the employees in the Municipal Undertaking for Social Housing.
The quality management system shall help the management make decisions by having processes for performance management, development and control in one general management system. The system shall function as a tool in order to comply with the rules, cover the description of external and internal requirements and contribute to the development of competence and continual quality improvements. The system's procedures and work descriptions within core and support processes shall guide all employees through the entity's assignments in a uniform way based on our experiences and in accordance with the ‘best practice’.
The Municipal Undertaking for Social Housing was established in 204 and it is a company in Oslo municipality that
town districts. The Municipal Undertaking for Social Housing carries out commercial property management and
The Municipal Undertaking for Social Housing manages normal municipal housing, sheltered accommodation,
The Municipal Undertaking for Social Housing has approx. 130 employees and is located in the centre of Oslo,
currently make up approx. 25 resources. The Municipal Undertaking for Social Housing consists of a Property and
The Municipal Undertaking for Social Housing is free to choose parts of the system through options, including:
— Foreign companies: Proof that the company is registered in a trade index or business register as prescribed by the law of the country where the tenderer is established.
* A score will not be given for financial capacity, but tenderers must have sufficient financial capacity to be qualified.
The Municipal Undertaking for Social Housing reserves the right to obtain further credit ratings or other financial information (Annual Financial Statements including notes, the board's annual reports and the auditor's reports, as well as recent information of relevance for the company's fiscal figures).
Overview of the tenderer's most important, relevant contracts in the last 3 years, including information on:
A description shall be given of the service provider's technical personnel or technical entities the supplier has at their disposal to fulfil the contract. (Note that individual CVs are not wanted here)

Eligibility requirements: — The tenderer shall be a legally established company. — Norwegian companies: Company Registration Certificate. — Foreign companies: Proof that the company is registered in a trade index or business register as prescribed by the law of the country where the tenderer is established. — The tenderer must have the financial capacity to fulfil the contract.* * A score will not be given for financial capacity, but tenderers must have sufficient financial capacity to be qualified. — Credit evaluation/rating, not older than 6 months, based on the last known accounting figures. The Municipal Undertaking for Social Housing reserves the right to obtain further credit ratings or other financial information (Annual Financial Statements including notes, the board's annual reports and the auditor's reports, as well as recent information of relevance for the company's fiscal figures). Good experience from similar assignments/deliveries including: — Public contracting authorities/public management; — Equivalent complexity, portfolio and number of users; Overview of the tenderer's most important, relevant contracts in the last 3 years, including information on: — The name of the customer; — The contract value and scope; — The date of the contract; — Brief description of the assignment. Sufficient capacity and suitable manpower to implement the contract. A description shall be given of the service provider's technical personnel or technical entities the supplier has at their disposal to fulfil the contract. (Note that individual CVs are not wanted here) The tenderer shall have satisfactory procedures for quality assurance. A description of the tenderer's quality assurance methods (maximum 5 pages). If the tenderer is certified in accordance with ISO 9001 or equivalent standards, it will be sufficient to present a copy of a valid certificate.
— The tenderer must have the financial capacity to fulfil the contract.* * A score will not be given for financial capacity, but tenderers must have sufficient financial capacity to be qualified. — Credit evaluation/rating, not older than 6 months, based on the last known accounting figures. The Municipal Undertaking for Social Housing reserves the right to obtain further credit ratings or other financial information (Annual Financial Statements including notes, the board's annual reports and the auditor's reports, as well as recent information of relevance for the company's fiscal figures).
Good experience from similar assignments/deliveries including: — Public contracting authorities/public management; — Equivalent complexity, portfolio and number of users; Overview of the tenderer's most important, relevant contracts in the last 3 years, including information on: — The name of the customer; — The contract value and scope; — The date of the contract; — Brief description of the assignment. Sufficient capacity and suitable manpower to implement the contract. A description shall be given of the service provider's technical personnel or technical entities the supplier has at their disposal to fulfil the contract. (Note that individual CVs are not wanted here) The tenderer shall have satisfactory procedures for quality assurance. A description of the tenderer's quality assurance methods (maximum 5 pages). If the tenderer is certified in accordance with ISO 9001 or equivalent standards, it will be sufficient to present a copy of a valid certificate.