Public procurement notice: Additional Information
Published: 2019-02-14
Buyer: Akershus fylkeskommune, Innkjøpsstaben
Country: NO
Contract type: Services
CPV classification: 64210000 | 64211000 | 64212000 | 64212100 | 64212200

Technical requirements: Viken County is being established and will be the result of the merger of Akershus, Buskerud and Østfold Counties. The new Viken County must be operative from 1.1.2020. Read more at www.viken2020.no. A new telephony system must be operative from this date, as well as a SMS system.
We therefore invite tenderers to a joint dialogue conference on Wednesday 13.2 at 09:00, there will be a second conference on Thursday 14.2 at 09:00 for those who cannot make the first one. The meeting will last for approx. 4 hours.
The dialogue conference will be held in Akershus County’s premises, Schweigaards gate 4, Oslo (Galleri Oslo).
Viken County is being established and will be the result of the merger of Akershus, Buskerud and Østfold Counties. The new Viken County must be operative from 1.1.2020. Read more at www.viken2020.no. A new telephony system must be operative from this date, as well as a SMS system.
We therefore invite tenderers to a joint dialogue conference on Wednesday 13.2 at 09:00, there will be a second conference on Thursday 14.2 at 09:00 for those who cannot make the first one. The meeting will last for approx. 4 hours.
The dialgoue conference will be held in Akershus County’s premises, Schweigaards gate 4, Oslo (Galleri Oslo).
Viken County is being established and will be the result of the merger of Akershus, Buskerud and Østfold Counties. The new Viken County must be operative from 1.1.2020. Read more at www.viken2020.no. A new telephony system must be operative from this date, as well as a SMS system.
We therefore invite tenderers to a joint dialogue conference on Wednesday 13.2 at 09:00, there will be a second conference on Thursday 14.2 at 09:00 for those who cannot make the first one. The meeting will last for approx. 4 hours.
Viken County is being established and will be the result of the merger of Akershus, Buskerud and Østfold Counties. The new Viken County must be operative from 1.1.2020. Read more at www.viken2020.no. A new telephony system must be operative from this date, as well as a SMS system. This includes the following:
— be integrated with Microsoft Exchange (in the cloud) in order to show the users' calendar in the telephone exchange application, and so that it is possible to send emails and SMS to users,
— must be able to accept calls from a number of channels, as a minimum from off. telenett (PSTN), email, Skype for business and Facebook Messenger and build a history of events (can call it a type of CRM system),
— must use standard SIP based table telephones, mobile app (the tenderer's own), as well as Skype for business/teams (PC and mobile),
The SMS system will be used by the telephone exchange to send an SMS to employees, and it must be able to be used to send IT operational messages to a group of employees, as well as for sending passwords to employees. We do not need a crisis and notification system for use in serious events at one of the entities (e.g., a violent event at a school).
We would like to give more information on our needs and would like to present a sketch of the wanted system. We would like to discuss with participants whether there are systems in the market that can fulfil these needs and thereby get an overview of relevant systems that are available in the market.
We would also like to discuss the time schedule. Will we manage to have a new system operative by 1.1.2020?