Public procurement notice: Contract Award Notice
Published: 2017-03-08
Buyer: London Borough of Enfield
Country: UK
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 79418000
Award criteria: Net Financial Calculation, Risk Calculation

Technical requirements: Net Financial Calculation
Risk Calculation
The Authority's Transformation Programme, known as Enfield 2017, has already radically changed the organisation. We have delivered a sector-defining digital platform and significantly reduced our back office, creating an integrated approach to addressing customer demand via our Gateway and Assessment Services. Enfield 2017 will deliver over GBP29m of savings per annum by 2018/19. Our focus on enabling digital self-service by those who can do so, and support for those who cannot, means we have achieved these savings whilst maintaining, and in many cases increasing, our overall service offer.
However, we face making another GBP 80m of savings by 2019/20 and will need to continually innovate and reduce costs to achieve this whilst we remain committed to ensuring that Enfield remains a great place to live, visit and do business.
As part of our ongoing transformation, the Authority is now seeking a partner to co-manage and lead the Hub. The Hub is responsible for all the Authority's procurement and commissioning activity — including innovative housing solutions and social care brokerage through to IT hardware purchases.
We seek a partner who offers the expertise and capacity to work with us to develop the Hub, and is committed to the same things as the Authority — excellent services, great outcomes and, most importantly, putting the needs of our residents first. The Authority seeks a partner who will work seamlessly with us. This means:
acting as the fulcrum for, and primary source of, advice in relation to procurement, commissioning and brokerage activities
providing market-leading insight and creative thinking in relation to procurement and commissioning, and offering constructive challenge to senior managers across the Authority
operating in a manner that is fully compliant with the Authority's policies and procedures, including ensuring that all safeguarding duties and responsibilities are met across the Authority (and, in respect of elements such as the brokerage of individual services to those in receipt of social care, at the individual level).
This is not an outsource arrangement, but a partnership. The Authority will continue to employ the staff who deliver the procurement and commissioning services within the Hub.
developing and enhancing the skills and knowledge of the Authority staff within the Hub, ensuring that they have the maximum opportunity for personal development and career advancement
providing advice and support to the Authority in relation to its wider procurement and commissioning needs, acting as a strategic partner
driving towards efficiencies of process, ensuring that Services are delivered, to the greatest extent possible, through digital and automated methods
The Successful Bidder will work with senior staff from across the Authority, especially those with safeguarding responsibilities, to ensure the delivery requirements of the Hub are fully achieved. The Hub Leader will take direction from the relevant officer and budget holder, ensuring statutory lines of accountability are clearly maintained.
The Director FRCS will be responsible for the management of the contract and will provide day to day direction to the leader of the service. Reflecting the fact that many of the outcomes will be of a specific safeguarding or statutory nature, the overall performance of the Services will be agreed and overseen by the Authority's Strategic Delivery Board, chaired by the Chief Executive.


Number of bids: 3