Public procurement notice: Contract Award Notice
Published: 2025-05-19
Buyer: BIR AS
Country: NO
Region: NO0A2
Contract type: Services
Procedure: Open procedure
CPV classification: 72000000 | 72200000 | 72212517 | 72212730 | 72212732
Estimated value: 65000000 NOK
Award criteria: cost, quality

Technical requirements: BIR has set a high digital level of ambition with the aim of strengthening the group ́s ability to provide reliable, user friendly and efficient services to our customers and collaboration partners. We are in the midst of a comprehensive digital transformation, with the ambition to establish a technological and operational platform that forms the basis for the future environmentally friendly and sustainable sanitation systems.  Through a thorough process we have set a clear digital level of ambition, based on analysis of our current capabilities and future needs. Six business capabilities have been identified as crucial to achieving our goals: • Sales and customer service - Improve the customer experience by increasing the degree of self-service systems and increased transparency in customer communication. • HR, competence and organisation development - Automate HR related processes and ensure effective management of competence development. • Management and control - Strengthen control of waste management and logistics with a focus on cost efficiency and compliance. • Product and service innovation - Promote the development of new products and services by utilising modern technology and data. • Production - Make operations more efficient through automation and data driven decision support. • Logistics and supply - Implement dynamic route planning and improve warehouse management to optimise the flow of goods.  In order to support this development, BIR seeks flexible cooperation partners who can offer specialist competence within the IT platform, operation, information security and digitalisation. The competition is structured in three sub-assignments, where each sub-assignment addresses specific core areas and needs for further digital development.  It is important that tenderers can offer broad and in-depth competence within the identified core areas. Call-offs will be made based on specific needs.
The contracting authority will evaluate which tender has the lowest total cost excluding VAT, based on the prices described in chapter 13. 

Total cost consists of the following elements:

• All costs described in chapter 13.
• Any costs for deviations that the Contracting Authority can price.
The framework agreement is complex and contains a number of different disciplines. Refer here to the description in chapter 9.1. It is important for the Contracting Authority that the Tenderer can show that they have a strong organisation that can cover the different disciplines as specified. It is necessary to have several resources in each discipline as this is a framework agreement and tenderers must have the necessary personnel in call-offs as personnel can be bound up in other agreements at the time of the call-off. If a Tenderer does not have all the necessary personnel, the Tenderer can use sub-suppliers to cover different disciplines. This must be described and a commitment statement must be enclosed with sub-suppliers who show that the tenderer has the right to use the available resources from the sub-suppliers.
The quality criterium U2 is divided into a number of elements, M1 to M6. These elements represent different disciplines that the Tenderer shall offer key personnel to. The key persons offered under the different elements are the resources that are initially intended to solve different call-offs from the contracting authority and these will be connected to the framework agreement.
11 days after the award of contract has been sent out.


Winner: Deloitte AS (HB)
Award value: 35668000
Number of bids: 12