Public procurement notice: Contract Notice
Published: 2020-03-16
Buyer: Digitaliseringsdirektoratet
Country: NO
Contract type: Services
Procedure: Open procedure
CPV classification: 72000000 | 72212222 | 72220000: Systems and technical consultancy services | 72400000 | 72413000: Website design services
Estimated value: 8000000 NOK
Submission deadline: 2020-04-15
Award criteria: The most economic tender

Technical requirements: The Norwegian Digitalisation Agency (Norwegian abbreviation Digdir) shall during 2020 implement several projects that require resources for user experience (UX). The service provider must provide expertise that covers the entire range of user experience knowledge, from Insight and Analysis to service design, web design, user testing and measurements
— further development of digdir.no and Drupal8 systems in the Norwegian Digitalisation Agency (see enclosure 1, annex 1.);
— the Agency's web site: Some assistance related to a new structure and a need for adjustments of display/compilation of content, possible user testing — also for persons with disabilities.
The purpose of this contract is to ensure that the Norwegian Digitalisation Agency is ensured access to resources and expertise in the fields related to user experience and universal design. The goal is to implement a tender contest for a contract that covers the identified and future tasks. We shall through the contract ensure predictability and continuity.
— contribute to testing, consultancy and ensuring that the Agency's systems comply with the legal requirements and best practices for universal design;
— front end development in cooperation with — or in addition to — the Agency's own development staff;
The objective of the contract is to ensure that the Agency have a quick and easy access to the requested expertise.
Tenderers must be registered in a company register or trade register in the member state where the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member countries can be required to fulfil other requirements in the mentioned annex.
Documentation requirement: the service provider (i.e. the company that has submitted the tender) shall enclose a credit rating from a certified credit institution/company. The credit report shall be based on the last known accounting figures. This credit assessment must include a credit rating, (including a credit rating, part judgement and historical rating), and it must be carried out by a publicly approved credit institution. The credit score must not be lower than A (creditworthy) or equivalent if a different form of score is used (numbers). Tenders from service providers with a lower score than A or equivalent (i.e. not credit worthy or credit worthy with security) will not be considered. Newly established service providers can present a bank declaration as proof of credit worthiness.

Eligibility requirements: Tenderers must be registered in a company register or trade register in the member state where the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member countries can be required to fulfil other requirements in the mentioned annex.

Award value: 8000000