Public procurement notice: Contract Notice
Published: 2025-05-28
Buyer: Norsk Helsenett SF
Country: NO
Region: NO060
Contract type: Services
Procedure: Negotiated with prior call for competition
CPV classification: 48219300 | 72220000: Systems and technical consultancy services | 72263000: Software implementation services | 72265000: Software configuration services | 72266000: Software consultancy services
Estimated value: 20000000 NOK
Submission deadline: 2025-06-30

Technical requirements: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003,  p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.

Eligibility requirements: Requirement: Tenderers shall be registered in a company register, professional register or a commerce register in the country where the tenderer is established.
Documentation requirement: • Norwegian companies: Company Registration Certificate.
• Foreign companies: Verification that the tenderer is registered in a company register, professional register or a commerce register in the country where the tenderer is established.
Requirement: The tenderer shall have sufficient economic and financial capacity to be able to fulfil the contract. "Credit worthy" will be sufficient to meet the requirement.
Documentation requirement: The contracting authority will obtain a credit rating itself from Experian. 

Tenderers who cannot be satisfactorily credit rated, or who believe that the credit rating will give a wrong picture, can enclose alternative documentation for the qualification application, which shows that the qualification requirement is met. The contracting authority will decide what sufficient documentation is.
Requirement: Experience
The tenderer shall have good experience with the execution of equivalent deliveries. 
"Equivalent deliveries" shall be understood as deliveries of a crisis support tool.
Documentation requirement: Description of the tenderer's most relevant deliveries during the last three years, together with information on the contracts ́ value, date of delivery or execution and the name of the recipient. 

Contact information must be provided for a reference person at the contracting authority who can confirm this information. 
Responses are to be given in annex 3. 
The contracting authority plans to invite a minimum of 3 tenderers to submit tender offers. If more than three qualified tenderers submit requests for participation in the competition, the contracting authority will choose among these tenderers on the basis of the selection criteria in point 5.6. The selection of tenderers who are invited to submit a tender will be based on the degree of fulfilment of the following qualification requirements: Experience 50%, capacity 50%.
Requirement: Capacity
Tenderers shall have sufficient capacity to fulfil the contract.
Documentation requirement: An overview of the technical personnel that the tenderer can use for this contract. 
The contracting authority plans to invite a minimum of 3 tenderers to submit tender offers. If more than three qualified tenderers submit requests for participation in the competition, the contracting authority will choose among these tenderers on the basis of the selection criteria in point 5.6. The selection of tenderers who are invited to submit a tender will be based on the degree of fulfilment of the following qualification requirements: Experience 50%, capacity 50%.
Requirement: Quality assurance
Tenderers shall have sufficiently good quality assurance routines. 
Documentation requirement: Description of the tenderer's quality assurance measures.
If a tenderer is certified in accordance with ISO 9001 or equivalent standards, it is satisfactory to submit a copy of a valid certificate.
Requirement: Information security
Tenderers shall have established a satisfactory management system for information security.
Documentation requirement: The requirement shall be documented by a minimum of one of the two following points: 

1. Copy of a valid certificate of management system for information security (ISO27001 or equivalent), issued by an accredited certification body.

2. Description of the tenderer's management and management of information security, as well as how this is implemented and administered in the entity.
The aim of this process is to procure a framework agreement that ensures the contracting authority the right to enter into call-off agreements on separate bodies of a crisis support tool, assistance with the establishment of the system, as well as general consultancy services connected to the system.
The contract period is 4 years from contract signing. The contracting authority (the Customer) has the option to extend the contract for an additional 1+1+1 year (4+1+1+1).