Public procurement notice: Contract Notice
Published: 2019-06-18
Buyer: Manchester City Council
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 72000000 | 72210000: Software programming services | 72230000: Custom software development services | 72250000: System and support services | 72261000: Software support services
Estimated value: 210000 GBP
Submission deadline: 2019-07-15
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
The Council are looking to procure a fully integrated SaaS solution to effectively manage legal case work from inception through to completion. As a minimum the solution must include case management, workflow and notification, time recording, billing, document management, electronic court bundling, support and maintenance and reporting. The entire solution must be delivered through a web browser, be compatible with the latest and most commonly used browsers and be accessible on a number of different form factors. In addition the solution must be able to integrate with web based mail and calendar providers and applications e.g. Google Mail and Office 365 without the use of third party email applications. Further details are set out in the procurement documents.
The Council wishes to award a services contract to a legal case management provider. The appointed contractor shall be responsible for but not limited to the following; case management, workflow and notification, time recording, billing, document management, electronic court bundling, support and maintenance and reporting, over a 3-year period with the option to extend for a further 2 years thereafter. The overall cost of the service is estimated to be in the region of 210 000 GBP. This estimated value is for the 3-year initial term only and does not include the extension period. The extension period will be extra on top of this. Further information is set out in the supporting document.
The entire solution must be delivered through a web browser, be compatible with the latest and most commonly used browsers and be accessible on a number of different form factors. In addition the solution must be able to integrate with web based mail and calendar providers and applications e.g. Google Mail and Office 365 without the use of third party email applications. Further details are set out in the procurement documents.
The Council is using the portal known as The Chest (www.the-chest.org.uk) where tenderers will need to register their details. Once registered, tenderers will be emailed along-in and password which will allow applicants to gain access to the tender documents. Tenderers will need to electronically submit the completed tender documentation by Monday 15.7.2019 11:00 a.m. Any clarification queries will also need to be submitted via The Chest website.
The successful tenderer(s) will be required to actively participate in the economic and social regeneration of the locality of the delivery of the contract. Selection and award criteria, specification requirements and contract performance conditions may relate to social and environmental considerations.
The Council will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers prior to entering into the contract. If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).


Award value: 210000