Public procurement notice: Contract Notice
Published: 2023-06-20
Buyer: Lyse Neo AS
Country: NO
Contract type: Services
Procedure: Restricted procedure
CPV classification: 42961200 | 48000000 | 48821000: Network servers | 72317000: Data storage services | 72510000: Computer-related management services
Estimated value: 8000000 NOK
Submission deadline: 2023-08-07
Award criteria: The most economic tender

Technical requirements: The contracting authority is looking into possibilities for procuring services for the operation, maintenance, and further development of the SCADA system, as well as the operation and maintenance of IT infrastructure at applicable locations/computer rooms.
The contracting authority currently has two SCADA installations where both the systems are virtual servers that consist of 2 Citect, 1 Appserver, and 2 control clients. Both of the installations have the same Citect version and run on the same Windows platform.
The contracting authority is looking into possibilities for procuring services for the operation, maintenance, and further development of the SCADA system, as well as the operation and maintenance of IT infrastructure at applicable locations/computer rooms.
The contracting authority currently has two SCADA installations where both the systems are virtual servers that consist of 2 Citect, 1 Appserver, and 2 control clients. Both of the installations have the same Citect version and run on the same Windows platform. There is a need to upgrade this system to the latest version of Aveva Plant where the contracting authority already has licences. In addition the two SCADA installations will be consolidated into one. One of the SCADA set-ups has approx. 55 connected installations, and the other SCADA system has two connected remote heating installations.
The contracting authority needs operation, maintenance, and integration/design of the installations in the SCADA system. This means that the tenderer will have responsibility for the Aveva Plant system, as well as the integration and design of future installations and components that are installed, changed, or removed.
At the same time a secure system must be set up for remote access for the contracting authority's operations personnel, with the option to connect the existing operations centre that has 24/7 duty. It must also support future needs for digitalisation. The computer room that is offered must be able to support connection to the existing infrastructure on Layer3.
The contracting authority is a KBO unit and the tenderer will be required to be aware of and comply with the Energy Standby Regulations § 6-9, letter e - service outsourcing, § 7-1 - 7 - 13 protection of the operations control system, as well as NVE's check list for ICT security and NSM's guidelines for service outsourcing. In cloud based service deliveries, the accompanying computer room must, as a minimum, support class 2 classification requirements in accordance with the Energy Standby Regulations.
This tender documentation will include information that is to be seen as energy-sensitive information in accordance with the regulations on security and standby in energy supplies (the Energy Standby Regulations). Part two of the tender documentation will therefore be sent out after a prequalification.
The contract includes an establishment phase and an operational phase. The contracting authority will use SSA-D The Operations Contract (from DFØ) with individual additions and amendments as the basis.
The contract will be valid for 3 (three) years from the start-up date for ordinary operation. The contract will then be renewed automatically for 1 (one) year at a time, unless 6 (six) months' notice is given by the contracting authority, or 12 (twelve) months' notice by the tenderer, before the renewal date.
The contract includes an option for the contracting authority to use a separate computer room in the service delivery (computer room int he Lyse group). The contracting authority has the unilateral right to take up such an option and it must be taken up at the latest within 14 days of the contract being signed.
Parts of the tender documentation contain energy-sensitive information. Part two of the tender documentation will therefore be sent out after a prequalification. After the requests for participation have been received, qualified and selected tenderers will be invited to submit a tender.
Tenderers must be registered in a company register, professional register or a trade register in the country where the tenderer is established.
Tenderers must have a quality assurance system that is suitable for the delivery and the risk involved.
Tenderers must have and practice a good and well-functioning management system for information security that covers the assignment.

Eligibility requirements: The Register of Business Enterprises Tenderers must be registered in a company register, professional register or a trade register in the country where the tenderer is established.

Award value: 8000000