Public procurement notice: Prior Information Notice Without Call For Competition
Published: 2018-05-19
Buyer: Financial Conduct Authority
Country: UK
Contract type: Services
CPV classification: 71356300 | 72000000 | 72222300: Information technology services | 72253000: Helpdesk and support services
Estimated value: 3000000 GBP

Technical requirements: a) to give potential tenderers advance notice that the FCA is currently evaluating its options for contracting for 24/7 Infrastructure Support; and
b) to advise potential tenderers of an upcoming Supplier Event which will be held on 15th June 2018 at a location in London; and
Potential tenderers should note that in order to obtain access to the Supplier Event and RFI document, they need to complete the Registration Questionnaire on the eSourcing portal, Bravo, which includes signing and returning the enclosed Non-Disclosure Agreement (NDA), no later than the 11.6.2018 at 6:00 pm.
The FCA has built an AWS-based cloud platform to host its business services applications. New project workloads are being continuously deployed on this platform, as well as the existing application portfolio being migrated throughout FY 18/19 and 19/20 from its legacy environments.
The cloud platform has to date been built, provisioned and managed by a central group within the FCA’s Infrastructure and Operations division under a traditional project delivery / infrastructure support framework. The organisational will be transitioning towards a Product and DevOps model.
As the volume and criticality of application workloads on the platform increase the support capability will move from a UK Business Hours support model to a 24/7 model.
To this effect, the FCA is seeking a third party to augment the current cloud infrastructure support capability to achieve 24/7 coverage.
The scope of the required augmentation is subject to the capabilities available in the market and evolution of the FCA’s own long-term support strategy. It will include Level 2 and Level 3 infrastructure support, across event, incident and problem management, Security Operations monitoring and support, and in subsequent phases, change management and additional service delivery and service management capabilities.
The FCA is seeking early engagement with organisations with the capability to deliver such requirements for an enterprise grade AWS-based cloud platform.
1) existing users can login to the eSourcing portal: https://fca.bravosolution.co.uk and new users should follow the registration process to receive a username and password;
2) login to the portal — Click the “PQQs / ITTs Open To All Suppliers” link. Click on project_18254 to access the content. Click the “Express Interest” button. Sign and attach NDA.
1) existing users can login to the eSourcing portal: https://fca.bravosolution.co.uk and new users should follow the registration process to receive a username and password;
2) login to the portal — Click the “PQQs / ITTs Open To All Suppliers” link. Click on project_18254 — Infrastructure 24/7 Support to access the content. Click the “Express Interest” button at the top of the page. This will move the PQQ / ITT into your “My PQQs / My ITTs” page. You can now access the Supplier Registration questionnaire and the Non-Disclosure Agreement;:
3) responding to the tender — Click “My Response” under “PQQ / ITT Details”. You can now use the “Messages” function to communicate with the buyer — Note the deadline for completion, then follow the onscreen instructions to complete registration — You must then submit your reply using the “Submit Response” button. If you require further assistance contact the Bravo helpdesk on 0800 368 4850


Award value: 3000000