Public procurement notice: Contract Notice
Published: 2022-07-08
Buyer: Helsetjenestens driftsorganisasjon for nødnett HF
Country: NO
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 48219300 | 48311000 | 48311100 | 48329000 | 72220000: Systems and technical consultancy services
Submission deadline: 2022-08-19
Award criteria: The most economic tender

Technical requirements: The invitation to tender applies to the procurement of a case and archive system for Helsetjenestens driftsorganisasjon for nødnett HF (HDO).
By procuring a new case and archive system, HDO will ensure archive requirements related to all activities in the organisation, as well as relevant available legislation in the field.
We request a user-friendly system that supports efficiency, and which is technically and functionally future-oriented. The offered system must be able to be further developed as new needs occur.
The system shall be delivered and operated by the service provider as a SaaS (Software as a Service) to HDO's employees (users). The tenderer shall be responsible for the security, operation and maintenance of the system and underlying infrastructure.
The current number of users are approx. 40 of a total of 78 employees. The number may vary during the agreement period, and as part of the anchoring in the archive function in HDO, there is a requirement for more users of the system.
Note that there is a requirement that the case and offered archive system must be approved as Noark 5. If the tenderer's offered solution fails to meet the requirements for NOARK 5, the tenderer is requested to refrain from the tender contest, as the submitted tender will be rejected from participation in the contest.
The contract period is 4 years from the Date of delivery. The agreement will then be automatically renewed for 1 (one) year at a time.
Confirmation that the tenderer is registered in a trade register or company register in accordance with the law in the country where the tenderer is established.
Annual accounts and credit rating: The tenderer shall have the sufficient financial strength to comply with the contractual terms.
Tax certificate, documentation requirement: The tax certificate must not be older than six months from the deadline for request for participation. A tax certificate is defined as:
Foreign tenderers must submit equivalent certificates from their own country that show that they have orderly conditions in relation to the payment of tax and duties. If the authorities in the relevant country do not issue such certificates, the tenderer should submit a declaration stating that all taxes and duties have been paid. The statement must be approved and signed by the tenderer's Financial Director/ person responsible for finance.
Annual accounts and credit rating, documentation requirement: The tenderer's annual accounts including notes with the board and auditor reports from 2022. Tenderer is also asked to present a credit rating, not older than 6 months from the deadline for submitting a request to participate. The rating must be issued by a reputable credit rating agency.
The Contracting Authority reserves the right to collect a credit assessment from a credit rating agency.
Financial strength is evaluated in relation to turnover, operating profit margin, solidity and liquidity.
Management system for information security, documentation requirements: The tenderer shall have an established management system for information security.

Eligibility requirements: Company Registration Certificate: Tenderers must be a legally established company. Documentation requirement: Norwegian tenderers: Company Registration Certificate. Foreign tenderers: Confirmation that the tenderer is registered in a trade register or company register in accordance with the law in the country where the tenderer is established.