Public procurement notice: Contract Notice
Published: 2018-11-30
Buyer: Kettering General Hospital NHS Foundation Trust
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 79710000: Security services | 79713000: Guard services
Estimated value: 1500000 GBP
Submission deadline: 2019-01-11
Award criteria: The most economic tender

Technical requirements: Kettering General Hospital NHS Foundation Trust is looking for a qualified, competent company to provide manned guarding to the main hospital site. 24 hours per day 365 days per year for a 3 year period 1.4.2019 to 31.3.2022 with a possible further extension of 12 month plus 12 months to a maximum of 5 years.
The contractor will ensure that there are adequate contingency plans in place to cover planned and unplanned absences.
The list of tasks is not exhaustive and the contractor will be expected to undertake any reasonable security requests on an ad-hoc basis to ensure that the security officers on site will provide a reactive service for any incidents or problems that may arise within Kettering General Hospital:
1.2)(i) To provide excellent customer service for all patients, staff and visitors that may require assistance at Kettering General Hospital.
1.2)(ii) To provide a reactive service for any incidents or problems that may arise within Kettering General Hospital.
1.2)(iii) To provide a reactive, proactive and responsible response team to deal with any pager activations, alarm activations and deal with in a professional basis and investigate these fully.
1.2)(iv) To provide emergency assistance in times that are needed — fire, explosion, gas leaks, biohazard incidents, bomb threats or any other major incident that the trust instructs security to help with.
1.2)(v) To provide internal and external visible patrolling of the site to include external patrols, external buildings, corridors and wards throughout the duration of the contract. All internal and external patrols will be recorded.
1.2)(vi) To protect property against theft or damage, to deal with any aspect of trespass and prevent any unlawful entry to any building or area with in the trust.
1.2)(vii) To monitor all fire exits and fire equipment on trust property for defect/ obstruction that will affect the running or use. Any incidents will be escalated to the estates office.
1.2)(viii) Security will liaise with and support the bedside management for vulnerable patients (Bed watch) officers when required and provide short term security in the period between the issue being reported and a Bed watch officer arriving at the location required.
1.2)(x) To provide to the estates office and the trust management team any information that they believe may impact the good running of Kettering General Hospital — Fire, flood, potential for injury, loss or damage.
1.2)(xii) Security officers will enforce all Trust policies and procedures. This will include the No Smoking Policy.
2.1)(i) To have an understanding of incidents that relate to suspicious packages, phone calls or anything of a nature that is a threat to the running of Kettering General Hospital. This includes incident management and preservation of any areas that may be deemed necessary.
2.1)(iii) To monitor visitors, patients and staff for any problems that may arise from their conduct, reasons for visiting the trust, or anything that may impact the good running of the trust.

Eligibility requirements: ACS Accredited company SIA Badge

Award value: 1500000