Public procurement notice: Contract Notice
Published: 2016-04-29
Buyer: whg
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 44212329 | 79711000: Alarm monitoring services
Submission deadline: 2016-06-01
Award criteria: The most economic tender

Technical requirements: At any given point in time, whg has a number of void properties across the borough in which it operates. These void properties are at times located in some of our more vulnerable areas and the properties need to be secured using a variety of methods. The scope outlines the mechanisms required to secure these properties.
As whg extend their operation beyond the borough of Walsall and the outlining areas, it expects the contractor to achieves all the key performance indicators for all of its assets regardless of location.
The successful bidders will be required to comply with Key Performance Indicators and clearly defined Customer service standards in the delivery of the services and against which the performance of the contractor will be judged. Compliance with Key Performance Indicators and Customer Service Standards will be instrumental in the decision whether to annually renew the contract.
Minimum Turnover of 6 000 000 GBP per annum in the most recent years audited accounts. A risk based financial score will also be calculated for each contractor based on the following information — (0 being incomplete and high risk, 5 being complete and low risk) by scoring the following areas — Net current liabilities Falls in turnover Gross profit margin Liquidated assets Overdraft Loan Tax/VAT liability CCJs Interest Cover Operating profit margin Any supplier scoring 0 or 1 will be classed as high risk and excluded from the process on this basis. Insurance: we will require the following levels of insurance: Employers Liability 10 000 000 GBP; Public Liability 10 000 000 GBP. There is a requirement for contractors to attend site within 1 and 4 hours following receiving the telephone order within the geographical areas in and around the Walsall Borough.
Bidders must have BSIA (British Security Industry Association) Security vetted in accordance with the requirements of BS7858 (security vetting of staff working in a security environment).
Whg are committed to the deployment of e-tendering methodology. This tender process will be managed via our electronic tendering solution referred to as Due North Pro Contract. During the tender stage you will enter the Housing Procurement Portal (HPP) to register your organisation. whg use the HousingProcurement Portal for placing EU and non-EU public notices and facilitates the immediate publication of these notices on this procurement portal, giving suppliers instant access to tender opportunities. To Enter the HPP go to the main web address: https://www.housingprocurement.com Press on register free, on the next screen press the next button located at the bottom. Complete contact details as required (note sections with a red-asterisk are mandatory) then press next. Complete contact details as required, also complete keywords (note that the key words you enter will help the system to automatically suggest contracts that become available). Complete any affiliations and your company classifications as required (note you can select more than 1) and press next. Press on search/select categories. Complete the search criteria and press search (note that the search criteria you enter will help the system to automatically suggest contracts that become available). Once the search criteria are returned tick any relevant codes and press select categories. The selected categories will then appear on the right hand side of the screen, you can now select more categories by repeating the above process or press finish at the bottom of the screen. You will then be presented with a screen with all of the categories you have selected showing. Press next. Due North require that in order to use their software you should tick to confirm that you have read the Privacy Notice and accept their Terms and Conditions of use. You may wish to seek advice (at your own cost) before accepting. Please note these are not the Partners's Terms and Conditions which you will be required to accept during each tender process. You will are then check the details and press submit registration. You will are then need to press ok. Once registered you will then receive an email stating: Thank you for applying to become a user of the system. Your application is now being considered, and you should be informed of a decision shortly. Your application reference is ==> SID-UATT-8TNHBR. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. Finally, the recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. Your company will then be approved by the system administrator which may take up to 2 working days. Once accepted you will then receive 2 emails with your user name and password on. Once you have this please login to the system as show below. Go back to the web link above and press on the login icon. Enter Your User Name: In this field you enter your unique username (Supplied by Due North via email). Password: In this field you enter your password, which in the case of a first time log in will be the system generated, random password sent in a separate email from your user name. This is Case Sensitive. Then once this has been done click on the Login ‘Login’ button to continue. This will go to the home page,however it has changed slightly from before, reflecting the fact that you are now logged in. As it is a first time login the next screen is the password change screen that is required for security reasons, and so the password can be changed to something more memorable. Click on ‘Change Password’. This will open up the next Change Password screen. There are 3 fields that must be complete to move onto the next page. Current Password: In this field the current portal password is required. New Password: In this field the new password that is to be used with the account is specified. The password must be at least 8 digits long and contain both letters and numbers to be valid and to ensure account security. Confirm New Password: In this field the new password must be retyped, and it must match the password specified in the field above to be able to continue. Once all fields have been correctly completed then click on ‘Next’ from the options section to proceed. If all fields are correctly populated then the Change Password Confirmation screen will appear To return to the supplier homepage from this screen then click on ‘OK’ Please wait at least 1 hour before attempting to log back in otherwise you will lock your account and have to complete the process again. During the process all questions must be raised using the portal. The ability to ask questions is found in the Discussion section. This is located on the right hand side of the screen, and there are 2 sections within. The Question and Answer section is where questions are asked regarding the tender, and they will go to the member of staff that is working on this within the contracting organisation. To ask a question, click on the Question and Answer section title in the discussions section. This will open up the question and answer section, here any existing questions will show up along with any additional information that has been issued. To ask whg a question, click the ‘AskQuestion’ button. Bidders must utilise the Due North system for communication with The Partners. Contacting The Partners Authorised Officer(s) directly through a work email address is not permitted, unless there is a technical issue with the Due North system. In this event please contact procurement@whgrp.co.uk It is the responsibility of the Bidder to ensure that company information (e.g. email address of any representative /contact) is kept current to avoid any delay in processing changes. Bidders must treat all documents and all details contained therein, as private and confidential. Any attachments are intended solely for the recipient or entity to which they are addressed and are confidential in nature. If you have received this in error, please contact: procurement@whgrp.co.uk and then delete any copies you may have. whg are not binded to accept the lowest or any tender and will not be responsible for, or pay any expenses incurred by the Bidder in the preparation of this tender. Whilst whg will use reasonable endeavours to see that all information given to Bidders is both truthful and accurate, whg in no way warrants the same and Bidders must satisfy themselves as to the accuracy of any information provided whg. whg accept no responsibility or liability whatsoever for any loss or damage of whatever kind and howsoever caused arising from or in consequence of the use by Bidders of such information.

Eligibility requirements: Minimum Turnover of 6 000 000 GBP per annum in the most recent years audited accounts. A risk based financial score will also be calculated for each contractor based on the following information — (0 being incomplete and high risk, 5 being complete and low risk) by scoring the following areas — Net current liabilities Falls in turnover Gross profit margin Liquidated assets Overdraft Loan Tax/VAT liability CCJs Interest Cover Operating profit margin Any supplier scoring 0 or 1 will be classed as high risk and excluded from the process on this basis. Insurance: we will require the following levels of insurance: Employers Liability 10 000 000 GBP; Public Liability 10 000 000 GBP. There is a requirement for contractors to attend site within 1 and 4 hours following receiving the telephone order within the geographical areas in and around the Walsall Borough. Bidders must have BSIA (British Security Industry Association) Security vetted in accordance with the requirements of BS7858 (security vetting of staff working in a security environment).
Minimum Turnover of 6 000 000 GBP per annum in the most recent years audited accounts. A risk based financial score will also be calculated for each contractor based on the following information — (0 being incomplete and high risk, 5 being complete and low risk) by scoring the following areas — Net current liabilities Falls in turnover Gross profit margin Liquidated assets Overdraft Loan Tax/VAT liability CCJs Interest Cover Operating profit margin Any supplier scoring 0 or 1 will be classed as high risk and excluded from the process on this basis. Insurance: we will require the following levels of insurance: Employers Liability 10 000 000 GBP; Public Liability 10 000 000 GBP. There is a requirement for contractors to attend site within 1 and 4 hours following receiving the telephone order within the geographical areas in and around the Walsall Borough.
Bidders must have BSIA (British Security Industry Association) Security vetted in accordance with the requirements of BS7858 (security vetting of staff working in a security environment).