Public procurement notice: Contract Notice
Published: 2025-08-19
Buyer: FORBRUKERTILSYNET
Country: NO
Region: NO094
Contract type: Services
Procedure: Negotiated with prior call for competition
CPV classification: 72000000 | 72212224 | 72413000: Website design services | 72415000: Website hosting services | 72420000
Estimated value: 10000000 NOK
Submission deadline: 2025-09-16
EU fund: eu-funds

Technical requirements: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003,  p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.

Eligibility requirements: REQUIREMENT: Tenderers shall have their tax, payroll tax and VAT payments in order.

DOCUMENTATION REQUIREMENT: Tax certificate not older than six months from the tender deadline. Tax certificate means: 

Norwegian tenderers: 
• Tax and VAT certificate issued by the Norwegian Tax Administration via Altinn.

Foreign tenderers:
• Foreign tenderers must submit equivalent certificates from their own country that show that they have an arrangement for the payment of taxes and duties. If the authorities in the relevant country do not issue such certificates, the tenderer shall submit a statement which states that all taxes and duties have been paid. The declaration shall be approved and signed by the tenderer's Financial Director/ person responsible for Finance.
REQUIREMENT: Tenderers shall be a legally established company.

DOCUMENTATION REQUIREMENT: Norwegian tenderers: 
•Registration. The contracting authority will obtain a company registration certificate from the Brønnøysund Register Centre for Norwegian tenderers. The Norwegian tenderers shall therefore not enclose a company registration certificate.

Foreign tenderers:
• Confirmation that the tenderer is registered in a trade register or company register in accordance with the law in the country where the tenderer is established.
REQUIREMENT: The tenderer shall have the financial strength to be able to fulfil the contract.

The financial strength will be assessed in relation to turnover, operating degree, solidity and liquidity.

DOCUMENTATION REQUIREMENT: The tenderer's Annual Financial Statements including notes with the Board's and auditor's reports from 2022, 2023 and 2024. 

The contracting authority reserves the right to carry out a credit assessment.

The contracting authority will obtain revised annual accounts from the Brønnøysund Register Centre for Norwegian tenderers. The Norwegian tenderers shall therefore not deliver revised annual accounts. If the accounts for 2024 have not been completed, the tenderer must enclose provisional accounts in the enquiry.
REQUIREMENT: Tenderers shall have the ability to fulfil the contract.

DOCUMENTATION REQUIREMENT: A short, overall description of the organisation shall be given, including:
• A description of the tenderer's average workforce and the number of employees in the management during the last three years;
• A description of how much of the contract the tenderer is considering putting away to sub-suppliers.
REQUIREMENT: Tenderers shall have experience from relevant and comparable deliveries.
Relevant and comparable deliveries means:
• Projects where the tenderer has been the responsible total supplier for hosting, operation and maintenance of websites. 
• Projects where the tenderer has been strategic and operational consultant for the development/further development of websites. 
The reference projects shall, in total, highlight the competence. 

DOCUMENTATION REQUIREMENT: A description of the tenderer's three most relevant and comparable contracts from the last three years.
Tenderers shall document fulfilment by filling in the attached template for reference descriptions. See annex 4 Reference Project Template.
Each reference project shall not exceed more than 2 A4 pages (Calibri font size 12).
See attached contract
There is a waiting period of 10 days from the award of contract.
The Norwegian Consumer Protection Authority shall enter into a contract with a joint venture partner and total supplier for the operation and further development of the Norwegian Consumer Protection Authority ́s website. The agreement will be divided into three: 

• Operate and further develop the existing websites.
• Develop a new website - alternatively restructure the existing website - which in the long term shall replace one or several of the existing websites. The new website shall then be operated and further developed in the contract period.
• Provide strategic consultancy related to user friendliness, operation, development and improvement of websites. The advice will primarily be on how we can make better digital services for the users, but it can also deal with consultancy services connected to all our channels, content production and other adjoining needs.

See the requirement specifications in SSA-D Annex 1 for further information on the contract's extent and content.
The contract will be valid for 2 years, with an option for an extension for 2+1+1 years. Total 6 years.