Public procurement notice: Contract Notice
Published: 2025-12-03
Buyer: Trondheim kommune
Country: NO
Region: NO060
Contract type: Services
Procedure: Negotiated with prior call for competition
CPV classification: 34000000 | 48000000 | 48300000 | 48330000 | 48332000
Submission deadline: 2026-01-26

Technical requirements: Optimisation tool for work lists in municipal health services. The aim is to ease the manual work that the operations planners perform daily by saving time on administering work lists and time spent on transport between patient visits. In addition the system shall give employees the opportunity to get more overview of the day, predictable transport routes (work lists), better distribution of load and the possibility to use the right competence for the right visits. The system shall obtain information on the patient and assignment type from EPJ (currently the Helseplattformen) and information on which employees are at work from the rota system (GAT). Data from these shall be combined in the optimisation tool and deliver optimised work lists back to EPJ. The procurement is for the employees of Trondheim municipality ́s municipal health services. Other municipalities that use the Helseplattforme as their EPJ system, shall have the right to join this agreement, with separate service agreements with the tenderer based on this contract ́s terms and prices.
The business area for home based services and the Procurement Service, hereafter called the Customer, invites tenderers, on behalf of Trondheim municipality, to a negotiated procedure (FOA Part L and Part III) for a contract for the delivery of an optimisation tool for work lists in municipal health services. This procurement follows the procedure for negotiated procedure in two stages. The contracting authority will choose which tenderers will be invited to submit a tender among those who fulfil the qualification requirements. The procurement is covered by the Public Procurement Act, 17 June 2016 no. 73 (LOA) and the public procurement regulations dated 12 August 2016 no. 974 (FOA) with any later amendments. Parts I and Part III of the Regulations, Additional Information The service provider can ask in writing questions about the tender documentation and the qualification documentation from the Customer by 20.01.2025, 12.00. Questions will be answered by the Customer at the latest 3-5 days after the deadline expires. No questions will be answered in weeks 52 and week 1.
Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
Minimum qualification requirements
Requirement: The tenderer shall be a legally established company. Documented by a Company Registration Certificate or equivalent.
Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that:
Minimum qualification requirements
Requirement: The tenderer shall have sufficient economic and financial capacity to carry out the assignment - the tenderer shall be credit worthy. Credit worthy with security is not accepted. A/N is sufficient for newly established tenderers. Documentation requirement: • Credit rating of the tenderer, not older than 6 months calculated from the deadline for receipt of tenders. The assessment shall be based on the last known fiscal figures with an indication of how the credit rating has evolved during the past three years. The result of the credit rating must be given as a graded value (letters or numbers) on a defined scale. Newly established tenderers must document the financial capacity to fulfil the assignment by other documentation, such as accounting figures and a bank guarantee.
Tenderers can use the following technical personnel or technical units , particularly those who are responsible for quality control: For technical personnel or technical units that do not directly belong to the tenderer ́s business, but if the capacity the tenderer will use, cf. part II, section C, separate ESPD forms shall be supplemented.
Minimum qualification requirements
Implementation ability:
Good implementation ability is required. The tenderer shall have sufficient capacity and competence for the execution of the delivery. 
Description of the tenderer's technical capacity and professional qualifications. With regard to the capacity, a description of the tenderer's relevant resources shall be given. 
With regard to qualifications, a short overview of the tenderer's general relevant expertise shall be given. Persons that will be offered should not be specified, and CVs should not be submitted. 
«Kval Annex 06 Technical capacity and professional qualifications» shall be completed.

Eligibility requirements: Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
Minimum qualification requirements
Requirement: The tenderer shall be a legally established company. Documented by a Company Registration Certificate or equivalent.
Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that:
Minimum qualification requirements
Requirement: The tenderer shall have sufficient economic and financial capacity to carry out the assignment - the tenderer shall be credit worthy. Credit worthy with security is not accepted. A/N is sufficient for newly established tenderers. Documentation requirement: • Credit rating of the tenderer, not older than 6 months calculated from the deadline for receipt of tenders. The assessment shall be based on the last known fiscal figures with an indication of how the credit rating has evolved during the past three years. The result of the credit rating must be given as a graded value (letters or numbers) on a defined scale. Newly established tenderers must document the financial capacity to fulfil the assignment by other documentation, such as accounting figures and a bank guarantee.
Tenderers can use the following technical personnel or technical units , particularly those who are responsible for quality control: For technical personnel or technical units that do not directly belong to the tenderer ́s business, but if the capacity the tenderer will use, cf. part II, section C, separate ESPD forms shall be supplemented.
Minimum qualification requirements
Implementation ability:
Good implementation ability is required. The tenderer shall have sufficient capacity and competence for the execution of the delivery. 
Description of the tenderer's technical capacity and professional qualifications. With regard to the capacity, a description of the tenderer's relevant resources shall be given. 
With regard to qualifications, a short overview of the tenderer's general relevant expertise shall be given. Persons that will be offered should not be specified, and CVs should not be submitted. 
«Kval Annex 06 Technical capacity and professional qualifications» shall be completed.
The tenderer utilises the following technical facilities and quality assurance measures and the tenderer ́s survey and research facility is as follows:
Minimum qualification requirements
Requirement: Tenderers shall have a functioning quality assurance system/quality management system. Documentation requirement: Description of the tenderer's quality assurance/quality management measures.
The following education and professional qualifications are possessed by the tenderer and/or (depending on the requirements set in the notice or in the procurement documents) of the leading employees:
Minimum qualification requirements
Experience:
Good experience is required from similar deliveries: Description of the tenderer ́s 3 and up to 5 most important relevant deliveries in the last three years. The description shall not exceed 5 pages. 
The contracting authority will emphasise documented experience from the establishment and operation of a system for optimisation tools for work lists in municipal health services for larger organisations with equivalent complexity and scope as Trondheim municipality ́s needs. 
The description for each delivery shall include 
recipient/Customer
duration
extent
The tenderer's role/area of responsibility 
This shall be delivered in an annex labelled 'Anguish Annex 05 Experience'. 
Name and contact information of the reference customer's gender neutral preferred who can confirm this information must be provided on request.
Tenderers can employ the following environmental management measures in connection with the execution of the contract:
Minimum qualification requirements
Requirement: Tenderers shall have a system and routines for reducing the most important environmental impact from their activities and shall use environmental management measures throughout the contract period. Therefore it is a requirement that the company has an environmental management system, such as Miljøfyrtårn, EMAS, ISO 14001 or equivalent.

If the entire company is environmentally labelled with a type 1 environmental label, such as the Swan Ecolabel or equivalent, this is also approved. 

Documentation: Tenderers shall complete the attached Environmental Self-Declaration, as well as enclose a certificate of environmental management system.
Deadlines and appeals are in accordance with the Law on Public Procurements and the Public Procurement Regulations.
The business area for home based services and the Procurement Service, hereafter called the Customer, invites tenderers, on behalf of Trondheim municipality, to a negotiated procedure (FOA Part L and Part III) for a contract for the delivery of an optimisation tool for work lists in municipal health services. This procurement follows the procedure for negotiated procedure in two stages. The contracting authority will choose which tenderers will be invited to submit a tender among those who fulfil the qualification requirements. The procurement is covered by the Public Procurement Act, 17 June 2016 no. 73 (LOA) and the public procurement regulations dated 12 August 2016 no. 974 (FOA) with any later amendments. Parts I and Part III of the Regulations, Additional Information The service provider can ask in writing questions about the tender documentation and the qualification documentation from the Customer by 20.01.2025, 12.00. Questions will be answered by the Customer at the latest 3-5 days after the deadline expires. No questions will be answered in weeks 52 and week 1.

Winner: Selbu kommune