Public procurement notice: Voluntary Ex Ante Transparency Notice
Published: 2021-11-12
Buyer: Helseplattformen AS
Country: NO
Contract type: Supplies
Procedure: Contract award without prior publication
CPV classification: 32426000 | 48100000 | 48180000 | 48190000 | 48200000
Estimated value: 14000000 NOK

Technical requirements: The system must include knowledge on symptoms and medical conditions, and accompanying patient information for use by health personnel. The system will be available through Helseplattformen by users of Helseplattformen getting access to knowledge related to the task they are performing in Helseplattformen. The entire system will be operated by the tenderer, including, amongst other things, quality assurance, updating knowledge, guidance and user support for users, as well as system development and system support.
Helseplattformen is a journal system with a number of functionalities in addition to keeping records. These functions include central knowledge support where the clinician, through the screen picture in Helseplattformen, can easily get access to different form of knowledge sources.
We would like to procure a system that includes knowledge of symptoms and medical conditions, and accompanying patient information for use by health personnel. The system will be available through Helseplattformen by users of Helseplattformen getting access to knowledge related to the task they are performing in Helseplattformen. The entire system will be operated by the tenderer, including, amongst other things, quality assurance, updating knowledge, guidance and user support for users, as well as system development and system support.
The procurement of a medical reference system has a value of NOK 3.5 million excluding VAT a year. The contract will be continually renewed each year, unless notice is given. The potential contract period can, therefore, be long.
Health personnel must carry out their work in accordance with the requirements for 'professional dependability' and 'caring help', as stated in the Health Personnel Act, section 4, first paragraph. Section 16, first paragraph of the Health Personnel Act states that entities that provide health and care services must be organised so that the health personnel are able to comply with the statutory obligations. The information that health personnel need to provide 'professional dependability' and 'caring help' must, according the contracting authority's understanding, be updated in accordance with the Norwegian rules and in Norwegian in order to fulfil the requirements in these provisions.
We would like to procure a system that includes continually updated knowledge on symptoms and medical conditions, recommended examinations and treatment, with accompanying patient information, in accordance with the national guidelines and current professional practice for use by health personnel. The system will be available through Helseplattformen by users of Helseplattformen getting access to knowledge related to the task they are performing in Helseplattformen. The entire system will be operated by the tenderer, including, amongst other things, quality assurance, updating knowledge, guidance and user support for users, as well as system development and system support.
The exception for the direct procurement is in the regulations dated 12 August 2016 no. 974 on the public procurements, section 13-4 (b) no. 2. The provision states that the contracting authority can make a procurement without a contest if the procurement is for services that only a specific supplier can provide as 'competition is impossible due to technical reasons'.
There is a very limited market for reference system for medical knowledge, including medical conditions, symptoms, examinations and treatment, with accompanying patient information. There are some international actors that can provide similar products, but these sources of knowledge will not be suitable for the Norwegian rules and professional guidelines, neither are they in Norwegian. There are also some sources of knowledge in Norwegian, but none that cover an equivalent breadth of professional areas, and they are not continually updated. Based on the contracting authority's knowledge of the market, the selected supplier is the only party able to cover the contracting authority's needs within the given service area.
The contracting authority believes therefore believes that there is a legal basis to enter into a framework agreement with Helseinformatikk AS without holding a contest, cf. the procurement regulations section 13-4, letter b) no. 2.


Winner: Norsk Helseinformatikk AS
Award value: 14000000