Public procurement notice: Contract Award Notice
Published: 2020-11-13
Buyer: Financial Conduct Authority (FCA)
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 73110000 | 79310000
Estimated value: 11000000 GBP
Award criteria: The most economic tender

Technical requirements: The FCA is seeking to establish a framework agreement for the provision of market research services for a -year period, to take effect from April 2020.
The Financial Conduct Authority (the FCA) is seeking a limited number of suppliers to provide market research ad hoc quantitative survey services. Lot 1 covers the FCA’s ad hoc quantitative survey requirements, where the survey is designed on a bespoke basis specific to for the FCA.
The Financial Conduct Authority (the FCA) is seeking a limited number of suppliers to provide market research services involving the use of nationally representative face to face (CAPI) or telephone (CATI) Omnibus services.
This lot is reserved specifically for suppliers that offer CAPI/CATI Omnibus research services, either consumer or business. It is not designed to offer agencies a brokerage role to help the FCA buy research through such surveys.
The Financial Conduct Authority (the FCA) is seeking a limited number of suppliers to provide market research services involving the use of qualitative research techniques.
This lot is reserved specifically for suppliers that offer qualitative research services, either of consumers or businesses (regulated firms or business entities).
The Financial Conduct Authority (the FCA) is seeking a limited number of suppliers to provide market research services involving financial services regulatory mystery shopping.
Such work is very specific to the FCA and ensures that regulated financial services firms, largely retail, are abiding by the regulatory requirements laid down in the FCA’s rules and regulations in their conduct with consumers. This forms part of our supervisory conduct management activity.
The Financial Conduct Authority (the FCA) is seeking a limited number of suppliers to provide market research services involving syndicated subscription-based secondary financial services market research and insight reporting.
The Financial Conduct Authority (the FCA) is seeking a limited number of professional market research and specialist technical suppliers to provide market research expert/consulting services.
The prime requirement that all tenderers need to meet for inclusion in this lot is knowledge and experience of providing market research services in the financial sector. This is a mandatory requirement meaning that tenderers who are unable to demonstrate this will not be accepted on to the framework.
The Financial Conduct Authority (the FCA) is seeking a limited number of professional market research contract management suppliers.
The prime requirement is knowledge and experience of providing market research services in the financial sector. This is a mandatory requirement meaning that tenderers who are unable to demonstrate this will not be accepted on to the framework.
The Financial Conduct Authority (the FCA) is seeking a limited number of suppliers to provide market research services involving the use of web-enabled (CAWI) Omnibus or internet access panel (or similar) based services.
This lot is reserved specifically for suppliers that offer Omnibus-type research services, either consumer or business, including ad-hoc research using internet access panel opportunities. It is not designed to offer agencies a brokerage role to help the FCA buy research through such surveys.


Winner: Accent Marketing and Research Ltd
Award value: 11000000
Number of bids: 45