Public procurement notice: Contract Notice
Published: 2024-03-27
Region: FRF11
Contract type: Services
Procedure: Open procedure
CPV classification: 72230000: Custom software development services | 80000000 | 80400000 | 80420000
Submission deadline: 2024-04-10

Technical requirements: The scope of this project encompasses the complete implementation, and integration of a state-of-the-art Learning Management System (LMS/LXP) for the COE. The system must address the evolving requirements of modern  learning and development, facilitating the administrative management of mutli-format learning programmes and providing an easy access, user-friendly experience for the learner.
The project scope includes the following 
components: 
A fully bilingual Platform: The LMS should provide a seamless experience in both English 
and French, encompassing both back-end and front-end interfaces to cater to the diverse 
linguistic needs of the COE's audience. 
An all-in-one SaaS solution: the solution should be a scalable SaaS solution that includes 
hosting, maintenance and support. 
GDPR  Compliance  and  Data  Security:  Data  storage  will  adhere  to  the  General  Data 
Protection Regulation (GDPR), ensuring that all data is stored within the EU for enhanced 
security and privacy. 
Integration with Human Resources Tool: The LMS will be integrated with the Human 
Resources tool of the COE's IS, streamlining the management of training and development. 
Unified Platform for LMS and LXP Features: The LMS will serve as a comprehensive 
platform, offering both  Learning Management System (LMS)  capabilities and integrating 
features of a Learning Experience Platform (LXP). 
Tenant  Management:  The  system  will  be  structured  for  easy  management  through 
multiple tenants, enabling efficient administration and customization for various units and 
departments. 
User-Friendly and Accessibility: The LMS will be designed with a user-friendly interface 
and  adhere  to  Web  Content  Accessibility  Guidelines  (WCAG)  2.1  standards,  ensuring 
accessibility for all users. 
SCORM Compatibility: The LMS will support both SCORM 1.2 (recent) and SCORM 2004 
(older) formats, enabling the import and management of diverse e-learning content. 
Off-the-Shelf  Content:  The  system  will  facilitate  access  to  off-the-shelf  content, 
produced by external third party providers. 
Versatility  in  learning  formats:  The  LMS  will  efficiently  manage  various  learning 
formats, including both classroom/in-person and virtual classroom training, webinars, e-
learning,  video-tutorials,  presentations,  PDFs,  etc.  It  will  offer  the  possibility  to  create 
blended learning paths and programmes for specific learning groups. 
Internal and External Training: The LMS will allow management of both internal training 
programs managed by the COE for its staff, as well as external training offerings conducted 
by external organisations or companies for COE staff.  
Collaborative learning: The system should facilitate collaboration between learners, via 
groups and/or forums. 
Reporting: The system will include easy-to-use customisable reporting functionality.

Eligibility requirements: other