Public procurement notice: Contract Award Notice
Published: 2017-07-04
Buyer: Forsvarsministeriets Materiel- og Indkøbsstyrelse
Country: DK
Contract type: Services
Procedure: Open procedure
CPV classification: 72000000 | 72250000: System and support services
Award criteria: The most economic tender

Technical requirements: This tender concerns the Danish Defence Acquisition and Logistics Organizations (DALO) Agreement regarding: Maintenance and support for DALO's software portfolio, see Appendix A.1, and access to a service desk as specified in the Agreement. The Agreement shall make DALO able to acquire Updates and Upgrades for DALO software portfolio as specified in the Agreement, while the Agreement is active.
This tender concerns DALO's Agreement regarding: Maintenance and support for DALO's software portfolio covering software to manage Microsoft Active Directory (AD), to manage Oracle databases and to implement and manage an Identity and Access Management (IAM) solution, see Appendix A.1, and access to a service desk as specified in the Agreement. The Agreement shall make DALO able to acquire Updates and Upgrades for DALO software portfolio as specified in the Agreement, while the Agreement is in force. The specific services required by DALO are stated in Appendix A: Proactive maintenance service, Access to a service desk, Unlimited 24/7 access to an internet support portal, Lifecycle support of the DALO software portfolio, Levels of severity and responce time and optional deliveries.
DALO has decided not to divide the contract into lots due to as the tender is limited in the scope of goods and/or services and further subdivision into lots is not relevant. For further information see the ‘additional information’ document available at the URL address in section I.3).
The reason for the termination is that DALO has not received any offers that is compliant in accordance with the instructions to tenderers. It is not possible for DALO to correct the tender documents without a new tender.
Pursuant to Danish Act on The Complaints Board for Public Procurement (act No 492 of 12.5.2010 with subsequent amendments — available at www.retsinformation.dk), the following time limits for filing a complaint apply:
Complaints regarding a candidate not being pre-qualified must be filed with The Complaints Board for Public Procurement within 20 calendar days starting the day after the contracting authority has sent notification to the candidates involved, cf. § 171(2) of of the Danish act on Public Procurement (act No 1564 of 15.12.2015 — available at www.retsinformation.dk) or § 7(1) of the Danish Act on The Complaints Board for Public Procurement, provided that the notification includes a short account of the relevant reasons for the decision.
1) 45 calendar days after the contracting authority has published a contract award notice in the Official Journal of the European Union (with effect from the day following the publication date).
2) 30 calendar days starting the day after the contracting authority has informed the tenderers in question, that the contracting authority has entered into a contract based on a framework agreement through reopening of competition or a dynamic purchasing system, provided that the notification includes a short account of the relevant reasons for the decision.
3) 6 months starting the day after the contracting authority has sent notification to the candidates/tenderers involved that the contracting authority has entered into the framework agreement, cf. § 2(2) or § 171(4) of the Act on Public Procurement, provided that the notification included a short account of the relevant reasons for the decision.
4) 20 calendar days starting the day after the contracting authority has published a notice concerning his decision to uphold the contract, cf. § 185(2) of the Act on Public Procurement.
The complainant must inform the contracting authority of the complaint in writing at the latest simultaneously with the lodge of the complaint to The Complaints Board for Public Procurement stating whether the complaint has been lodged in the stand-still period, cf. § 6(4) of the Act on The Complaints Board for Public Procurement. If the complaint has not been lodged in the stand-still period, the complainant must also state whether it is requested that the appeal is granted delaying effect, cf. § 12(1) of the said Act.
The Complaints Board for Public Procurement's own guidance note concerning complaints is available at the internet address stated in section VI.4.1.