Public procurement notice: Contract Notice
Published: 2016-07-16
Buyer: Hertfordshire County Council
Country: UK
Region: Hertfordshire
Contract type: Services
Procedure: Open procedure
CPV classification: 48000000 | 66000000 | 72000000 | 72300000 | 72322000
Estimated value: 477500 GBP
Submission deadline: 2016-08-12
Award criteria: The most economic tender

Technical requirements: Hertfordshire County Council and the 10 District Councils require a service which reviews whether claimants are entitled to various discounts and exemptions, as well as any additional searches for the council tax discount schemes.
For the single person discount, if claimants are found to be incorrectly claiming a discount on council tax by stating that they are a single person and should receive the 25 % discount when they should not, then this discount should be removed. Claimants can re-apply for any discount post review and the District Council will require monitoring of all re-applications.
For the empty Homes discount/exemptions, if residents are found to be incorrectly claiming a discount on an empty property, by living in a property which they have formerly said is ‘empty and unfurnished’ or ‘uninhabitable’, then this discount may be removed. Properties incorrectly classified as long term empty reduce the new homes bonus grant that can be claimed by local authorities.
The District Council may also require reviews of student exemptions to ensure that students are claiming the appropriate council tax discount dependent upon their residential living circumstances.
In addition, the District Council may require a review of residents claiming the council tax reduction scheme (‘CTRS’) discount to ensure their circumstances have not changed or where they have changed to amend them.
Hertfordshire County Council will lead on the procurement of these services and manage the Framework on behalf of:
The Framework Agreement will be awarded for a core period of 2 years, with the option to extend the Framework Agreement for a further 2 years on an annual basis at the Council's sole discretion.
The estimated total value of Lot 1 is between 237 500 GBP to 262 500 GBP and between 80 000 GBP to 87 500 for Lot 2 and between 80 000 GBP to 87 500 GBP for Lot 3 and between 80 000 GBP to 87 500 GBP for Lot 4 and is for the core contract period inclusive of the approximate value for extensions (if any).
Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.
Hertfordshire County Council has worked closely with its Districts and Partners to create a joint procurement portal called Supply Hertfordshire. This portal provides an eTendering system which is run by In-Tend.
To access this procurement opportunity please visit www.supplyhertfordshire.uk and follow the on-screen guidance.
This tender is a 1 stage process. If you wish to be considered as a tenderer you must complete and submit a Tender Bid by the Closing date and time. Tender Bids cannot be uploaded after the closing date/time.
Any clarifications regarding this opportunity must be raised through Correspondence area in the eTendering system.
If you are experiencing problems In-Tend offer a help section which includes a dedicated UK Support Desk which can be contacted via email support@in-tend.com or telephone +44 (0)114 407 0065 for any website / technical questions. Monday to Friday 8:30 - 17:30.
The Council reserves the right at any time to cease the procurement process and not award a contract or to award only part of the opportunity described in this notice. If the Council takes up this right then they will not be responsible for, or pay the expenses or losses, which may be incurred by any tenderer as a result.

Eligibility requirements: Please refer to the procurement documents. Please refer to the procurement documents. Please refer to the procurement documents. Please refer to the procurement documents. Please refer to the procurement documents.
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