Public procurement notice: Contract Notice
Published: 2019-01-04
Buyer: PSI — the Pharmacy Regulator
Country: IE
Contract type: Services
Procedure: Competitive dialogue
CPV classification: 48000000 | 72212445 | 72500000 | 72540000 | 72600000
Estimated value: 2850000 EUR
Submission deadline: 2019-02-04
Award criteria: The most economic tender

Technical requirements: The Pharmaceutical Society of Ireland (PSI) is planning to undertake a digital transformation and is seeking a technology solution to enable this transformation. The solution must provide functionality broadly encompassing the following business activities:
— all aspects of complaints, concerns, queries and other information that could impact patient safety,
The Pharmaceutical Society of Ireland (PSI) is planning to undertake a digital transformation and is seeking a technology solution to enable this transformation. The solution must provide functionality broadly encompassing the following business activities:
— all aspects of complaints, concerns, queries and other information that could impact patient safety,
To this end the PSI intends to award a single party Framework Agreement for a maximum of ten years to facilitate optimisation of a partnership for the provision of a solution to meet immediate and future requirements. The framework will cover the initial contract and all other ancillary related requirements arising over the life of the framework including:
— amendments, etc. as well as additional services to expand the system to meet changes in functionality required by PSI. All other relevant details are contained within the questionnaire available from www.etenders.gov.ie using RFT ID 144418.
The duration of the Framework Agreement will be for four (4) years, with the option to extend for a further 2 periods of three (3) years, subject to a maximum duration of ten (10) years, subject to satisfactory performance, business needs and budgetary constraints.
Based on the application of the criteria and rules contained in the qualification questionnaire, PSI anticipates inviting the top 5 firms to the first round of dialogues, subject to that number qualifying.
Please refer to the qualification questionnaire available to download from www.etenders.gov.ie using RFT ID 144418.
The justification for a framework longer than the standard 4 years is the complex nature of the solution in question; the consequent disruption to the day-to-day operations of PSI in acquiring and implementing any new solution and the significant costs of implementing a change of service provider without having realised the benefits of an earlier investment if a shorter period was used.
1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The Contracting Authority will not accept responsibility for information relayed (or not relayed) via third parties;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the Framework Agreement or any contract awarded under the framework agreement at any time;
7) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.

Eligibility requirements: Please refer to the qualification questionnaire available to download from www.etenders.gov.ie using RFT ID 144418.

Award value: 2850000