Public procurement notice: Contract Notice
Published: 2025-07-04
Buyer: Norsk Helsenett SF
Country: NO
Region: NO060
Contract type: Services
Procedure: Negotiated with prior call for competition
CPV classification: 48219300 | 72220000: Systems and technical consultancy services | 72263000: Software implementation services | 72268000: Software supply services | 72600000
Submission deadline: 2025-08-26

Technical requirements: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003,  p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.

Eligibility requirements: Requirement 1: The supplier shall be registered in a register of business enterprises, a professional register or a trade register in the state in which the supplier is established.
Documentation requirements: • Norwegian companies: Certificate of incorporation
• Foreign companies: Verification that the company is registered in a register of business enterprises, a professional register or a trade register in the state in which the supplier is established.
Requirement 2: The supplier shall have sufficient economic and financial capacity to be able to fulfil the contract.
Documentation requirements: The contracting authority will, at its own initiative, obtain a credit rating from Experian for Norwegian tenderers. Tenderers outside Norway will be required to attach documentation of the company's credit rating from an independent party that is no more than three months old. 

Suppliers who cannot be satisfactorily assessed, or who believe that their credit rating will give an inaccurate picture, may attach alternative documentation with their application for qualification, showing that the qualification requirement is met. The contracting authority shall determine what constitutes sufficient documentation.
Requirement 3, Experience: The supplier shall have experience of implementing similar deliveries. Similar deliveries means a web tool for quality assurance and analysis of complex websites and apps.
Documentation requirements: Description of the supplier's most relevant deliveries over the last three years, in addition to details of the value of the contracts, the date of delivery or performance and the name of the recipient. 

Contact details shall be provided for a reference person at the contracting authority who can confirm the information.  The response is given in Appendix 3.
Requirement 4, Quality assurance: The supplier shall have adequate quality assurance procedures in place.
Documentation requirements: Description of the supplier's quality assurance measures.
If the supplier is certified in accordance with ISO 9001 or equivalent standards, it will be sufficient to provide a copy of a valid certificate.
Requirement 5, Security management: The supplier must have established a satisfactory information security management system (ISMS)
Documentation requirements: The requirement must be documented with at least one of the following points:

1. Copy of a valid certificate for the information security management system (ISO27001 or equivalent), issued by an accredited certification body

2. Description of the supplier's management and governance of information security, as well as how this is implemented and managed in the business. The response must be in the form of an executive summary (maximum of two A4 pages). If supporting companies (subcontractors) are used to fulfil the requirement or participate in the fulfilment of the contract, their methods for information security must also be described in a similar manner and attached to the tender
Follows from the Law on Public Procurements and the Public Procurement Regulations.
Helsenorge is the official website for information about and access to health services for residents of Norway. The information is provided by various operators in the health sector and The Norwegian health network is responsible for operating and developing the website. Helsenorge offers open access to quality-assured health information on a wide range of topics – and logged-in access to self-service solutions, where you can access various health-related online services. In order to effectively manage and analyse data for our complex website and app, the use of a product and web analytics tool is essential. The tool will enable the organisation to gain actionable insights into user behaviour, track key performance metrics and optimise the user experience. By supporting advanced functionality such as segmentation, filtering and calculated metrics, it will provide the flexibility needed for detailed analysis and dynamic reporting.