Public procurement notice: Contract Notice
Published: 2016-01-29
Buyer: NHS Commercial Solutions on behalf of NHS North West Surrey Clinical Commissioning Group (CCG )
Country: UK
Region: Surrey
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 85100000: Health services
Estimated value: 101380000 GBP
Submission deadline: 2016-03-11
Award criteria: The most economic tender

Technical requirements: The NHS North West Surrey Clinical Commissioning Group (NWS CCG) is responsible for commissioning healthcare services for around 360 000 people in North West Surrey across the boroughs of Elmbridge (West), Runnymede, Spelthorne and Woking.
NWS CCG seeks to procure a range of community healthcare services for adults (largely defined as aged 18 years plus). The services will deliver a proactive approach to care that identifies and supports vulnerable people in the community, prevents serious illness and provides timely coordinated care in a way that integrates out of hospital care and support systems.
The Provider will be required to work with the wider health and social care providers to develop and implement the model of care and to enable a fully integrated service to be delivered, including through the future development of alliance arrangements with Partners and NWS CCG. This fits with the CCG's vision of creating an accountable care organisation.
North West Surrey CCG has a vision for the development of a comprehensive and fully integrated model of health and care provision to our local population and Bidders will be required to demonstrate their commitment to this vision. Integrated community services will work under the leadership of General Practice to provide a holistic health and care response genuinely tailored to the needs of a specific individual.
Our new model of care, evolving from 2017 onwards will require the Provider to focus on the creation of an organised, coordinated and effective Out of Hospital provider environment that is seen as the main conduit for meeting a person's health and care needs. The Out of Hospital environment will work on a level playing field with high-quality, specialist services in the main acute trust — Ashford and St Peter's Hospitals NHS Foundation Trust, Surrey and Borders Partnership Trust (SABP), Adult Social Care and Primary Care to develop cross system pathways, build clinical networks and share expertise and advice to the ultimate benefit of the patient.
The transformation of community services to realise this ambitious model of care will take place in line with a number of underlying principles:
— Alignment of community healthcare services with primary care leadership through alliance based joint working arrangements.
— Development of Locality Hubs which are core, integrated teams focussed around clusters of GP practices and working directly with primary care professionals on a day to day basis.
— Robust care coordination and the use of key workers to coordinate access to different parts of community services, mental health services, the voluntary sector and social care, building on the role of the ‘trusted assessor’.
— The development of a much higher level of generalist skill across community nursing rather than specialised silos.
— Interoperability with all health and social care systems and streamlined, efficient methods of referral and information sharing.
— A service that responds to the needs or the patient with regards to response times and operating hours.
NWS CCG seeks a Provider to deliver adult community healthcare services from 1.4.2017 for a period of not fewer than 5 years. The indicative financial envelope is 20 276 000 GBP per annum, making an indicative envelope of 101 380 000 GBP over a 5 year term.
The community services contract currently in place includes both children's and adult services and serves other CCGs. For the avoidance of doubt, this procurement covers only adult community healthcare services for NWS CCG. Other procurements and arrangements are planned for children's community healthcare services and other CCG areas.
NWS CCG is following a Competitive Procedure with Negotiation whereby qualified Bidders will meet with the CCG to discuss innovative responses to the proposed model of care and to demonstrate how they will work with the NWS CCG and planned Neutral Partners to move towards an outcomes based contract.

Eligibility requirements: Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once) — Browse to the eSourcing Portal: https://commercialsolutions.bravosolution.co.uk and click the link to register — Accept the terms and conditions and click ‘continue’ — Enter your correct business and user details — Note the username you chose and click ‘Save’ when complete — You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender — Login to the portal with the username/password — Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) — Click on the relevant PQQ/ ITT to access the content. — Click the ‘Express Interest’ button at the top of the page. — This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender — Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) — You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT — There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.