Public procurement notice: Contract Notice
Published: 2022-01-26
Buyer: Deputy Ministry of Shipping
Country: CY
Contract type: Services
Procedure: Open procedure
CPV classification: 72000000
Estimated value: 3350000 EUR
Submission deadline: 2022-03-07
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
This project aims to transform SDM business processes and maximize operational excellence based on three key principles: 1. One government agency experience: "Customers" should interact with one agency through all their touchpoints without the need to submit multiple separate applications. 2. Seamless process integration: Business units and their processes should seamlessly integrate and complement each other with information and processing activities based on lean business processes and complete software solutions. 3. Operational excellence: Provide reliable services with efficient operating cost and minimum inconveniences to customers and employees by leveraging intelligent process automation. The main actions of this Tender include: -Analysis of the current procedures and their optimization/transformation to a digital environment. -Development of an information system that covers all SDM main processes. -Provision of tools for intelligent monitoring, analysis and reporting.
The Contracting Authority reserves the right to request the Contractor for an extension of the Maintenance Service Period for a maximum of sixty (60) months (i.e., the maintenance period may be extended for a maximum of five (5) periods, each of twelve (12) month duration), as specified in article 34 of Annex I.
(a) The Contracting Authority reserves the right to request the Contractor for an extension of the Maintenance Service Period for a maximum of sixty (60) months (i.e., the maintenance period may be extended for a maximum of five (5) periods, each of twelve (12) month duration), as specified in article 34 of Annex I.
(b) The Contracting Authority reserves the right, during the execution period of the contract, to request the Contractor to undertake services for the further development of the CyMAAS. The total cost for these services will be calculated based on the individual person-day cost rates for each category of employed technicians as stated in the relevant table of the Contractor’s Financial Offer. The total costs for these services shall not exceed two hundred thousand (200.000) Euro exclusive of VAT.
(a) Tenderers shall submit with their tender a Tender Guarantee in the amount of 75.000 euro. (b) Successful tenderer (Contractor) shall submit: (i) A Performance Guarantee in the amount of 250.000 euro, upon the signature of the Contract. (ii) Good Operation Guarantee in the amount of 5% of the contract value. (iii) A Performance Guarantee for the Maintenance Services in the amount of 10% of the total maintenance expense offered. (iv) In the case of an extension of the Maintenance Service Period, a Performance Guarantee for the Maintenance Services in the amount of the 10% of the annual maintenance expense offered in its Financial Offer.
1. Every interested economic operator who has or had an interest in being awarded the Contract and who has sustained or is likely to sustain a loss as a result of an act or decision of the Contracting Authority which precedes the signature of the Contract and for which it is alleged that it violates any provision of the legislation in force, has the right to file a recourse to the Tenders Review Authority in accordance with the provisions of the Law on the Review Procedures concerning the Award of Public Contracts of 2010 (Law 104(I)/2010).. 2. To file a recourse to the Tenders Review Authority, the applicant must pay a non-refundable fee which is deposited into the General Government Account. More details are given in the Website of the Tenders Review Authority (www.tra.gov.cy).. 3. Regarding the manner and procedure for filing recourses, the manner in which these are examined and the procedure for the issue of the relevant rulings, the provisions of the Law on the Review Procedures concerning the Award of Public Contracts of 2010 (Law 104(I)/2010) shall apply.


Award value: 3350000