Public procurement notice: Contract Notice
Published: 2019-07-08
Buyer: HM Revenue and Customs
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 35120000: Surveillance and security systems | 72222300: Information technology services
Estimated value: 1400000 GBP
Submission deadline: 2019-08-12
Award criteria: The most economic tender

Technical requirements: HMRC require an external business partner who can install and maintain a Cloud Based (Crown Hosted) Enterprise level unified access control and video system which must be compatible with existing and planned installations at our Regional Centres utilising a master application server and regional satellite application servers arrangement.
The supplier will lead the delivery, installation, configuration and management of the master unified security enterprise system and associated contingency solution for system resilience. The system must be capable of holding up to 250 000 card holder records.
The supplier will provide strategic and technical support to fully integrate the locally unified satellite security enterprise systems at the existing and planned regional centre locations across the UK as they become operational.
HMRC require an external business partner who can install and maintain a Cloud Based (Crown Hosted) Enterprise level unified access control and video system which must be compatible with existing and planned installations at our Regional Centres utilising a master application server and regional satellite application servers arrangement.
The supplier will lead the delivery, installation, configuration and management of the master unified security enterprise system and associated contingency solution for system resilience. The system must be capable of holding up to 250 000 card holder records.
The supplier will provide strategic and technical support to fully integrate the locally unified satellite security enterprise systems at the existing and planned regional centre locations across the UK as they become operational.
For information the existing locally unified Satellite Security Enterprise Systems in place are CCure 9000 and Victor Video Edge systems which operate through master and satellite application servers.
The enterprise partner will work with HMRC to set up a communication port with the planned Government Wide Access Control Database.
Full details regarding legal, economic, financial and technical information to be provided at the tender stage will be detailed in the tender documentation. Potential tenderers should be aware, however, that they may be required to forward the following information:
(a) a copy of the most recent audited accounts covering the tenderer’s last 2 years of trading (or for the period that is available if trading for less than 2 years); or
(b) for the most recent full year of trading, where this information is not available in audited form, a copy of the draft or unaudited financial accounts or equivalent information showing the tenderer’s turnover, profit and loss and cash flow position and an end period balance sheet or, where this cannot be provided, a statement signed by the finance director or similar responsible person detailing any major changes in the current financial position since the date of the latest audited accounts provided.
The Contracting Authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. However, any selection of tenderers will be based solely on the criteria set out for the procurement. Economic operators who wish to view the tender documentation electronically can do so by searching on the contracts finder website: https://www.contractsfinder.service.gov.uk/Search login 48 hours after the dispatch of this notice. HMRC uses an HMRC instance of SAP Ariba Sourcing Pro (thereafter referred to as HMRC’s SAP Ariba) and this must be used to express an interest and/or bid for the opportunity. (Further information about HMRC’s SAP Ariba is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm). Economic operators who have used HMRC’s SAP Ariba previously will be registered as part of the HMRC Ariba Supplier Network and you should access the system to obtain your account ID number. Contact details on the system should be checked and, where necessary, additional users added to help avoid multiple registrations for the same organisation. Previously registered users having difficulty recovering their account ID number or identifying users within their organisation should email for assistance sapariba.hmrcsupport@hmrc.gsi.gov.uk
Economic operators using HMRC’s SAP Ariba for the first time, including suppliers who are already registered on the wider SAP Ariba supplier network, will need to register at http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full (you must ensure that you are directed to the registration page for HMRC’s SAP Ariba, identified with the HMRC logo at the top of the page, and to do this you may need to cut and paste the web address directly into your web browser). You will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email confirming the ‘registration process is now complete’ and providing you with ‘your organisation’s account ID’ number. If an email response from HMRC is not received within one working day of your request, please re-contact sapariba.hmrcsupport@hmrc.gsi.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made.
Once you have obtained ‘your account ID’ number, please email e.procurement@hmrc.gsi.gov.uk no later than 12:00 on 17.7.2019 with the following information as confirmation that you wish to express an interest and/or bid for the opportunity.
Economic operators who have complied with the foregoing will receive an email confirming access to the online questionnaires. If access is not provided within one working day, please contact e.procurement@hmrc.gsi.gov.uk (after first checking your spam in-box) notifying non-receipt and confirming when your request for access to the online questionnaires was first made.


Award value: 1400000