Public procurement notice: Contract Award Notice
Published: 2017-09-29
Buyer: Procurement for Housing
Country: UK
Contract type: Services
Procedure: Restricted procedure
CPV classification: 32250000 | 32252100 | 32252110 | 32410000 | 32412000
Estimated value: 35000000 GBP
Award criteria: The most economic tender

Technical requirements: The purpose of this new framework agreement (‘this Framework Agreement’) is to ensure we can provide an offering suitable for members of PfH in England, Wales, Scotland and Northern Ireland and other public bodies permitted to use this Framework Agreement who require the provision of telecommunications services including communications network solutions, mobile communications and off premise hosted communications networks.
The lot will include, but is not limited to: (a) Network Connectivity, (b)On Premise IP Telephony Services, (c) Call Centres and Contact Centre Services, (d) Unified Communications, (e) Design, Supply, Installation and Maintenance of telecoms systems, hardware and infrastructure, (f) the provision of Hosted Communications Solutions and (g) Associated consultancy services.
Items/services covered in the lot will include, but are not limited to: (a) Mobile voice and data bundles;Mobile broadband; M2M; WIFI Connectivity; 3G and 4G. (b) the provision of associated hardware such as smartphones, tablets and PDAs, (c) the provision of associated mobile communications systems and software including mobile device management, mobile call recording, mobile conference calling, anti-virus software, Office 365, (d) Hardware repair services, (e) Mobile cloud storage and sharing services, (f) Associated consultancy services.
This lot of the Framework is for the provision of Off Premise Hosted Telephony Solution. Items/services covered in the lot will include, but are not limited to: Clear subscription options; Scalable packages; Wide range of call features, group capabilities and options; Web based portals that can be used by end users and administrators; Configuration options for administrators; Training and support; Multiple device connectivity; Feature rich hardware; Multi-site capability; Help desk facilities; Out of hours help desk and support; Call centre functionality; Project management support for implementation; PSN compliant services; Provision of network connectivity hardware and services to support hosted solutions; Associated consultancy services.
This Framework Agreement may be used by any contracting authority listed in or referred to in the OJEU notice.
— any registered provider of social housing (or Welsh registered social landlord, or Scottish registered social landlord) that becomes a member of PfH during the period of the Framework Agreement;
— any public authority (as defined in the Freedom of Information Act 2000 for public authorities in England, Wales, Northern Ireland and UK-wide public authorities based in Scotland, or as defined in the Freedom of Information (Scotland) Act 2002 for Scottish public authorities) that becomes a member of PfH at any time during the period of the Framework Agreement;
— any local authority (as defined in the Local Government Act 1972 for public authorities in England and Wales, or as defined in the Local Government (Scotland) Act 1973 for Scottish local authorities, or as defined in the Local Government Act (Northern Ireland)1972 for local authorities in Northern Ireland) that becomes a member of PfH at any time during the period of the Framework Agreement;
— any housing Arm's Length Management Organisation that becomes a member of PfH during the period of the Framework Agreement;
— any other contracting authority listed on the following page of the PfH website — http://www.procurementforhousing.co.uk/about_us/OJEUframework_permissible_users at the time of the OJEU notice for this procurement.


Winner: Social Telecoms CIC
Award value: 35000000
Number of bids: 8