Public procurement notice: Contract Notice
Published: 2019-05-28
Buyer: DSB
Country: DK
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 72260000: Software-related services | 72261000: Software support services | 72267000: Software maintenance and repair services | 72300000 | 72315000: Data network management and support services
Estimated value: 67000000 EUR
Submission deadline: 2019-06-25
Award criteria: The most economic tender

Technical requirements: The procurement includes transition and transformation, operation of IT infrastructure and business applications, including: cross functional services, data center services, SAP services, network and software-defined network services and cloud operation services, projects and other consultancy services regarding business and infrastructure.
(ii) increasingly adopts cloud to realise its digitalisation strategy and balances costs with the need for flexibility, agility, and speed; and (iii) applies a high level of automation and software-as-a-service technologies in order to quickly bring new services to DSB's business, end users, and customers. All further described in the tender documents. The main services of the Agreement comprise transition and transformation including the transfer of existing services from the incumbent suppliers to the new supplier and the execution of predefined internal supplier transition projects and other projects, and services as mentioned below. The supplier will have end-to-end responsibility for completing the transition and any transformation projects and for performing the services mentioned below.
The primary services and deliverables under this Agreement include the following five (5) service towers:
1) Cross functional services comprise the services, which apply to all service towers under the agreement, such as:
2) Data centre services comprise a number of infrastructure services related to the monitoring, operation, maintenance, and certain support of data centre infrastructure and facilities, servers, databases, middleware, operating systems, storage, backup, etc., covering both on-premises and cloud environments as and when DSB decides to place more systems in production on a cloud-based service;
3) Network services primarily based on software-defined network comprise the monitoring, operation, maintenance, and certain support of the network on and between DSB's locations and WAN connections to supplier's data centre and relevant Third Party supplier's service locations (e.g. a cloud capacity provider), including configuration and administration of the network on DSB's locations (except for handling of physical equipment and cabling);
5) Cloud operation services comprise the operation of Infrastructure as a Service (IaaS), Functionality as a Service (FaaS), Software as a Service (SaaS) and Platform as a Service (PaaS) in relation to cloud infrastructure delivered by DSB's third-party cloud service provider enabling DSB e.g. to deploy and run arbitrary software, such as operating systems and applications, and deploy applications onto DSB's cloud environment. All further described in the tender documents.
The contract is for a period of 4 years from the transition end date with an option for DSB to extend with additional periods of minimum 12-month up to 36 months in total. However, DSB may further extend this Agreement for one or more subsequent periods not exceeding 24 months in aggregate, provided that such extension is required due to extraordinary circumstances.
The limitation of candidates invited to tender will take place after an evaluation of which candidates have documented the most relevant references of deliveries, see Section III.1.3), of the transition and services covered by the contract, which is listed in Section II.2.4). The evaluation of the most relevant deliveries will be made on the basis of the extent to which the references document experience with delivery of transition and services, see the description in Sections II.1.4) and II.2.4), comparable in terms of scope (including quantities) and comparable in terms of customers to which the services where delivered. The greater the degree of comparability in the references, the more relevant the candidate will be evaluated. Experience with cross functional services, data Centre Services and SAP Services are considered equally important. Experience with transition and transformation, network and software-defined network services and cloud operations services are preferred to experiences with cross functional services, data Centre Services and SAP Services. The assessment of which candidates have documented the most relevant references will be based on an overall assessment of whether all the references together document a high degree of relevant experience, see above.
In Section I.3: DSB has restricted the free, direct and full access to a limited part of the tender material due to confidential nature of information. This material is available subject to signed NDA’s as specified in tender conditions. In Section II.2.6: the amount is an estimate of the expected contract price for the entire duration of the contract.
The candidate must submit a completed version of the European Single Procurement Document (ESPD), including Part IV, Section B, with the following information:
The ESPD serves as provisional documentation that the candidate fulfills the minimum suitability requirements in respect of economic and financial capacity.
DSB intends to ask the candidates to provide documentation for their fulfillment of the minimum requirements concerning financial and economic standing after pre-qualification.
Upon DSB's request, the candidate must submit the following documentation of economic and financial capacity (1-3):
1) Total annual turnover. A statement regarding the candidates’ overall turnover in the last 3 financial years available, depending on the date when the undertaking was set up or started trading, if the information on these turnovers is available. For groups of candidates (e.g. a consortium), the information must be submitted for each participating operator in the group. Where a candidate relies on the economic and financial capacity of other entities (e.g. a parent company, a sister company or a subcontractor), information for such other entities must also be provided;


Award value: 67000000