Public procurement notice: Contract Notice
Published: 2023-09-29
Buyer: Vestland fylkeskommune
Country: NO
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 48000000 | 72000000 | 72250000: System and support services | 72253000: Helpdesk and support services
Estimated value: 6000000 NOK
Submission deadline: 2023-10-30
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
The aim of this procurement is to enter into a continuing contract for the procurement, operation, and maintenance of a Service Management System for the contracting authority. This system will be decisive for improving work processes for the contracting authority's employees, pupils/students, and other user groups, and making them more efficient.
If there are more than 5 registered tenderers that meet the minimum qualification requirements, the contracting authority will rank the tenderers according to these qualification criteria:
Tenderers must have good experience from equivalent assignments in the last 3 years. See point 3.5 for further information on the qualification requirement.
The contracting authority would like to have an option for a development environment/sandbox. Tenderers are asked to describe general possibilities for this for testing and ad-hoc needs.
• Foreign tenderers: Proof that the tenderer is registered in the trade or business registry as prescribed in the legislation of the country in which the tenderer is established
The contracting authority will, as a starting point, obtain a credit rating of the tenderers. Credit rating based on the most recent financial figures. Financial strength will be evaluated in relation to turnover, operating profit margin, solidity and liquidity.
The contracting authority reserves the right to obtain the tenderers' annual accounts including notes with the board and auditor's reports from the last year.
Foreign tenderers are asked to submit their annual accounts, including any notes with the board and auditor's reports from the last two years.
If a tenderer, due to valid reasons, cannot present the requested documentation, he can prove his economic and financial position with other documentation that the contracting authority can accept.
Similarly, if the tenderer believes that publicly available financial data does not provide a true and fair view of the company's economic and financial position, the tenderer may supplement with the most recent quarterly, tertiary or half-yearly accounts. Such preliminary accounting information must be certified by an auditor or authorised accountant.
Equivalent means the delivery of a Service Management System for a comparable scope of users and functionality.
Description of the 3 most relevant assignments from the tenderer during the last 3 years (a longer timeframe can be accepted if necessary to ensure competition). The description must include information of contract value, date and recipient (name, telephone no. and e-mail address).
References may be contacted if necessary to clarify the relevance of the assignment. However, it is still the tenderer's responsibility to substantiate relevance through the description. Tenderers must use the reference form in Annex 4.

Eligibility requirements: Tenderers must be a legally established company. • Norwegian tenderers: Company registration certificate from the Brønnøysund Register Centre*. • Foreign tenderers: Proof that the tenderer is registered in the trade or business registry as prescribed in the legislation of the country in which the tenderer is established Must be presented upon request.

Award value: 6000000