Public procurement notice: Contract Notice
Published: 2017-06-21
Buyer: Financial Conduct Authority
Country: UK
Contract type: Services
Procedure: Restricted procedure
CPV classification: 72500000
Submission deadline: 2017-07-19
Award criteria: The most economic tender

Technical requirements: The FCA is seeking a Supplier(s) to provide Application Maintenance Support Services. This includes activities which are required to keep a software system (application) operational and functional after it has been accepted and implemented into production.
Support and maintenance of bespoke, COTS (commercial of the shelf products), Cloud Services, including Software as a Service and Platform as a Service.
The FCA is rationalising its current supplier base for Application Maintenance Services (AMS), proposing to reduce the number of legacy estate suppliers to 1 per Lot which will provide the required AMS capabilities to support the Authority legacy estate.
The FCA is seeking to award a contract to a single supplier to provide Application Maintenance Support Services. This includes activities which are required to keep a software system (application) operational and functional after it has been accepted and implemented into production.
Support and maintenance of bespoke, COTS (commercial of the shelf products), Cloud Services, including Software as a Service and Platform as a Service.
There are 7 key Applications and a number of minor systems in scope and the FCA is looking to transition the existing service like for like with no requirement to upgrade or enhance the Applications in scope (Lot 1).
The FCA is rationalising its current supplier base for Application Maintenance Services (AMS), proposing to reduce the number of legacy estate suppliers to 1 per Lot which will provide the required AMS capabilities to support the Authority legacy estate.
The FCA is seeking to award a contract to a single supplier to provide Application Maintenance Support Services. This includes activities which are required to keep a software system (application) operational and functional after it has been accepted and implemented into production.
Support and maintenance of bespoke, COTS (commercial of the shelf products), Cloud Services, including Software as a Service and Platform as a Service.
There are 13 Applications in scope and the FCA is looking to transition the existing service on a like for like basis with no requirement to upgrade or enhance the Applications in scope. (Lot 2).
Suppliers Instructions How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) — Browse to the eSourcing Portal: https://fca.bravosolution.co.uk and click the link to register — Accept the terms and conditions and click ‘continue' — Enter your correct business and user details — Note the user-name you chose and click ‘Save' when complete — You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender — Login to the portal with the user-name/password — Click the ‘PQQ/SQs / ITTs Open To All Suppliers' link. (These are Selection Questionnaires or Invitations to Tender open to any registered supplier) — Search for pqq_28105 — Lot 1 — Application Maintenance Support Services and pqq_28106 — Lot 2- Application Maintenance Support Services Click on the relevant PQQ/SQ/ ITT to access the content. — Click the ‘Express Interest' button at the top of the page. — This will move the SQ /ITT into your ‘My SQs / My ITTs' page. (This is a secure area reserved for your projects only) — You can now access any attachments by clicking ‘Buyer Attachments' in the ‘SQ/ ITT Details' box 3. Responding to the tender — Click ‘My Response' under ‘SQ/ ITT Details', you can choose to ‘Create Response' or to ‘Decline to Respond' (please give a reason if declining) — You can now use the ‘Messages' function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the on-screen instructions to complete the SQ/ ITT — There may be a mixture of on-line and off-line actions for you to perform (there is detailed on-line help available). You must then submit your reply using the ‘Submit Response' button at the top of the page. If you require any further assistance please consult the on-line help, or contact the eTendering help desk.