Public procurement notice: Contract Award Notice
Published: 2019-05-17
Buyer: Electricity Supply Board (ESB)
Country: IE
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 72000000
Award criteria: Lowest price

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
Electricity supply board seek to procure an off-the-shelf SaaS workforce management software system to facilitate management of all field based activities undertaken by home services, a division within Electric Ireland. The system must be vendor hosted and provide secure access for both contract companies and Electric Ireland users. It must be mobile (smart-device) enabled to support the current mobile platforms and provide a high degree of self-drive capability. It will be critical that the proposed solution has a full suite of dynamic reporting capabilities and the ability to integrate into our existing online shop via API.
ESB is inviting expressions of interest from applicants to provide a SaaS workforce management system (product license and maintenance) and implementation services to ESB.
The successful provider will already have delivered a similar solution to industries to the scale and requirements that are being sought by Electric Ireland.
A full appreciation of the ESB company can be viewed at the following internet address: http://www.esb.ie
— commercial off-the-shelf functionality that will enhance the management of its installation service providers,
— the system must be a SaaS solution. The data must-be secured and stored in accordance with the relevant data protection regulations,
Please note, if the principal contractor is not the supplier of the product ESB retains the right to have annual licence and maintenance contract directly with the product owner at end of contract period.
Each key service outlined above will be described in more detail in the PQQ. Please note the contract will be awarded on the basis of the Most Economically Advantageous Tender (MEAT).
It is envisaged the term of the contract commences on the date when services commence and shall be for a period of up to 36 months with an option to extend after the initial period exercisable on 2 occasions for further periods up to 24 months from the expiry of the initial period, for a total contract period of 84 months.
1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (http://www.etenders.gov.ie/) only. Registration is free of charge. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties;
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
6) If for any reason it is not possible to admit to the contract one or more of the tenderers invited following the conclusion of this competitive process, or having awarded a contract, the contracting entity reserves the right to invite the next highest scoring tenderer to join the contract and/or deliver the contract as appropriate to the circumstances pertaining to said contract;
7) At its absolute discretion, the contracting entity may elect to terminate this procurement process at any time;
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases, it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended;


Winner: Simply Workflow Ltd
Number of bids: 7