Public procurement notice: Contract Notice
Published: 2016-07-12
Buyer: International Post Corporation
Country: BE
Region: ÖSTERREICH
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 72510000: Computer-related management services
Submission deadline: 2016-07-29
Award criteria: The most economic tender

Technical requirements: IPC is looking for a supplier to set up and run an end-to-end test letter measurement, including panel recruitment, test letter production, validation and panel management activities for a continuous postal quality of service measurement. This involves (amongst other things, and subject to additional requirements, limitations, clarifications, etc. contained in the definition and/or description of lots, variants and options, as per this contract notice or subsequent tender documents) the preparation, induction and receipt by sender and receiver panellists of test letters (P, G and/or packets letter mail formats), the use of RFID transponders, the recruitment and management of the panellists, the validation of the activities by the panel and the data provided by the panel, the return process of the RFID transponders and provision of relevant data to IPC.
Lot 1 covers the Quality of Service measurement in Europe that monitors the Speed and Reliability indicators as set out in the EU Postal Directive. This end-to-end cross-border test letter measurement has to be run in compliance with the CEN EN 13850:2012 standard. As per the main scenario, contractors should use IPC's IT tools and no transponders. This is without prejudice to the variants and options that will be defined in the tender documents.
The scope of the contract is to set up and run this measurement in 32 countries (AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MT, NL, NO, PL, PT, RO, RS, SE, SI and SK) with around 55 000 test letters and approximately 720 senders and receivers panellists.
Subject to further requirements, limitations and/or clarifications in the tender documents, bidders will be invited to submit an offer for the following variants or options and to describe, in that case, the related cost model improvement and/or economies of scale:
— Running the Quality of Service measurement with limited use of IPC's UMMS tool and the use of their own IT tool for specific QoS monitoring activities;
Lot 2 covers the worldwide cross-border Quality of Service measurement of the P (Petit or C6 and C5 envelopes) and G (Grand or C4 envelopes) priority (or airmail) letter mail between countries in Europe, North America and Asia-Pacific. As per the main scenario, contractors should use IPC's IT tools and active and passive technology combined into a single TP. This is without prejudice to the variants, options or combinations of lots that will be defined in the tender documents.
The scope of the contract is to set up and run this measurement in 24 countries (AT, AU, BE, CA, CH, CY, DE, DK, ES, FI, FR, GB, GR, HU, IE, IS, IT, LU, NL, NO, NZ, PT, SE and US) with around 50 000 test letters and approximately 440 senders and receivers panellists. All test letters will have a RFID transponder included.
Subject to further requirements, limitations and/or clarifications in the tender documents, bidders will be invited to submit an offer for the following variants, options or combinations of lots and to describe, in that case, the related cost model improvement and/or economies of scale:
— Running the Quality of Service measurement with limited use of IPC's UMMS tool and the use of their own IT tool for specific QoS monitoring activities;
— Running the Quality of service measurement for both P and G format letter mail (lot 2) and E format letter mail (lot 3); this variant is based on the contractor using IPC UMMS tool only; the bidder will, in that case, describe economies of scale, as provided for by article 88 of the Royal Decree of 16.7.2012;
— Running the Quality of service measurement for both P and G format letter mail (lot 2) and E format letter mail (lot 3); this variant is based on the contractor having a limited use of IPC UMMS tool and use of their own IT tool for specific QoS monitoring activities; the bidder will, in that case, describe economies of scale, as provided for by article 88 of the Royal Decree of 16.7.2012;
Lot 3 covers the worldwide cross-border Quality of Service measurement of the E format letter mail (i.e. untracked packets) priority (or airmail) between 16 countries in Europe, North America and Asia-Pacific. As per the main scenario, contractors should use IPC's IT tools and active and passive technology combined into a single TP. This is without prejudice to the variants, options or combinations of lots that will be defined in the tender documents.
The scope of the contract is to set up and run this measurement in 16 countries (BE, CH, DE, DK, ES, FI, GB, IE, IS, IT, NL, NO, NZ, PT, SE and US) with around 55 000 test letters and approximately 400 senders and receivers panellists. All test letters will have a RFID transponder included.
Subject to further requirements, limitations and/or clarifications in the tender documents, bidders will be invited to submit an offer for the following variants, options or combinations of lots and to describe, in that case, the related cost model improvement and/or economies of scale:
— Running the Quality of Service measurement with limited use of IPC's UMMS tool and the use of their own IT tool for specific QoS monitoring activities;