Public procurement notice: Contract Notice
Published: 2019-06-25
Buyer: Procurement for Housing
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 22455000 | 30160000 | 30162000 | 30197645 | 30199200
Estimated value: 60000000 GBP
Submission deadline: 2019-07-24
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες παροχής οικονομικών συμβουλών, επεξεργασίας χρηματοπιστωτικών συναλλαγών και γραφείων συμψηφισμού
Servicios de asesoramiento financiero, de procesamiento de transacciones financieras y de cámara de compensación
Services de conseils financiers, services de traitement des transactions financières et services de chambres de compensation
Servizzi ta' konsulenza finanzjarja, ta' proċessar ta' tranżazzjonijiet finanzjarji u ta' clearing-house
Usługi w zakresie doradztwa finansowego, przetwarzania transakcji finansowych i usługi izb rozrachunkowych
Serviços de consultoria financeira, de processamento de transacções financeiras e das câmaras de compensação
Servicii de consultanţă financiară, de gestionare a tranzacţiilor financiare şi servicii de case de compensare
The purpose of this Framework Agreement is to provide electronic payment services and debt management solutions for PfH Members.The framework will enable PfH Members to offer their customers a range of payment options in relation to rent, council tax, penalty charges, sundry debts and other sundries and associated payments. Payment networks will be located at convenient payment access points nationwide. The solutions will subsequently transfer these funds to the PfH Member efficiently and securely. In addition, the framework will offer PfH Members a technology solution to enable them to better manage their debt, based on intelligent analytics and profiling.
Lot 3 will enable PfH Members to access software and services in order to support their debt management strategies, improve the collection rate of payments and promote efficiency within the debt recovery departments of PfH Members. The solution will entail stakeholder engagement, the provision of a technological solution to better manage the approach to debt collection and associated advice and support services. It is PfH's intention to award a place on Lot 3 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and the ability to supply a solution that will afford positive and tangible outcomes for PfH Members, in the proactive management of their debt collection processes.
The Multiple Network Managed Service Organisations (suppliers) are expected to capture and consolidate payments from clients/tenants through its supply chain of multiple established payment network providers and other payment solution providers, subsequently transferring consolidated funds and reconciled management information by electronic means to the PfH Member. In addition, it is a requirement that the organisations (suppliers) can supply and facilitate the provision of plastic electronic payment cards incorporating a magnetic stripe/barcode, and paper letters/bills with a printed barcode for and on behalf of PfH Members to their clients/tenants. It is PfH's intention to award a place on Lot 1 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and a robust procedure for the security and transfer of data.
By definition, the Single Network Solution Organisation (supplier) is expected to consolidate payments from clients/tenants and reconcile management information from only one network solution (e.g. either Post Office, PayPoint or similar network provider) from which the payments were made, subsequently transferring consolidated funds and reconciled management information to the PfH member.It is PfH's intention to award a place on Lot 2 to 3 suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and a robust procedure for the security and transfer of data.
This framework may be used by any contracting authority listed in or referred to in the OJEU Notice. This includes:
— all current members of PfH at the time of the OJEU notice for this procurement any registered provider of social housing (or Welsh registered social landlord, or Scottish registered social registered social landlord) that becomes a member of PfH during the period of the Framework Agreement,
— any public authority (as defined in the Freedom of Information Act 2000 for public authorities in England, Wales, Northern Ireland and UK-wide public authorities based in Scotland, or as defined in the Freedom of Information (Scotland) Act 2002 for Scottish public authorities) that becomes a member of PfH at any time during the period of the Framework Agreement,
— any local authority (as defined in the Local Government Act 1972 for public authorities in England and Wales or as defined in the Local Government (Scotland) Act 1973 for Scottish local authorities or as defined in the Local Government Act (Northern Ireland) 1972 for local authorities in Northern Ireland) that becomes a member of PfH at any time during the period of the Framework Agreement,

Eligibility requirements: As set out in the procurement documentation.

Award value: 60000000