Public procurement notice: Contract Notice
Published: 2025-04-11
Buyer: University of Galway (ID 1400)
Country: IE
Region: IE042
Contract type: Services
Procedure: Negotiated with prior call for competition
CPV classification: 48441000 | 48442000 | 48812000: Financial information systems | 70100000 | 70330000
Estimated value: 2000000 EUR
Submission deadline: 2025-05-06

Technical requirements: Atalia Student Residences DAC is the company responsible for management of student accommodation and relevant services at University of Galway and wishes to engage in a preliminary market consultation to ascertain the current and future systems available to manage at high level the following 3 pillars: 1. Academic - booking and property management system for student residences 2. Summer -booking and property management system for summer guests – groups and individuals 3. Conference and Events bookings Atalia manages almost 1900 bed spaces and the proposed solution would facilitate the contracting authority in realising potential efficiencies in workflows and processes in its existing academic model and will allow enhanced functionality for system users. The proposed solution should: a) Allow multiple, concurrent booking pathways and advanced room allocation and waiting list management. b) Be cloud-based with dynamic, robust server capacity and a high level of support c) Allow comprehensive, custom reporting and data analytics and integrations with payment providers such as Sage, Elavon, Transfermate. d) Provide efficient solution for bulk processes such as deposit refunds and cancellations. e) Allow optimised communications with residents via email scheduling and app with push notifications. f) Provide an intuitive user interface compatible with assistive technology and smooth student booking journey. g) Provide advanced inventory and facility maintenance management solution. h) Allow for optimised OTA channel management for summer reservations and allow full cycle process for management of conference and events.

Eligibility requirements: In line with S.I. 130/2010.
Atalia Student Residences DAC is the company responsible for management of student accommodation and relevant services at University of Galway and wishes to engage in a preliminary market consultation to ascertain the current and future systems available to manage at high level the following 3 pillars: 1. Academic - booking and property management system for student residences 2. Summer -booking and property management system for summer guests – groups and individuals 3. Conference and Events bookings Atalia manages almost 1900 bed spaces and the proposed solution would facilitate the contracting authority in realising potential efficiencies in workflows and processes in its existing academic model and will allow enhanced functionality for system users. The proposed solution should: a) Allow multiple, concurrent booking pathways and advanced room allocation and waiting list management. b) Be cloud-based with dynamic, robust server capacity and a high level of support c) Allow comprehensive, custom reporting and data analytics and integrations with payment providers such as Sage, Elavon, Transfermate. d) Provide efficient solution for bulk processes such as deposit refunds and cancellations. e) Allow optimised communications with residents via email scheduling and app with push notifications. f) Provide an intuitive user interface compatible with assistive technology and smooth student booking journey. g) Provide advanced inventory and facility maintenance management solution. h) Allow for optimised OTA channel management for summer reservations and allow full cycle process for management of conference and events.