Public procurement notice: Contract Notice
Published: 2020-12-07
Buyer: North Yorkshire County Council
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 48000000 | 72000000
Submission deadline: 2021-01-08
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
The authority wishes to award a contract for an eScheduling and care records management system. The contract shall be divided into two lots:
The contract shall commence 3 March 2021 and will be for a period of 3 years with two options to extend for a further period of 12 months (3 + 1 + 1).
Lot 1 is for the provision of an eScheduling system. The current process for managing rota's for the authority's provider services is a manual, paper based task, therefore the authority is seeking a system to make the process more efficient and make the best use of resources.
Lot 2 is for the provision of a care records management system. The current process includes a combination of electronic and paper based recording. The authority is seeking a System to make the process more efficient and make the best use of resources.
Procurement and Contract Management, North Yorkshire County Council, County Hall, Northallerton, DL7 8AD.
An independent member of the procurement and contract management section will verify the tenders through our e-tendering system (YORtender).
To access the tender documents you must register your organisation details on the YORtender (ProContract) system at https://procontract.due-north.com/Login/ by creating a username, password and company profile.
To view details of this opportunity click on the Find Opportunities icon within the Opportunities section. Select North Yorkshire County Council from the Organisations drop down in the filter section and click Update. The Opportunity should then be displayed on the page. Alternatively use the Find Opportunities icon and:
Once you have selected the opportunity by clicking on the project title, you will need to express your interest by clicking the Register Interest In this Opportunity button. This will then allow you to download any documentation required, complete and upload the documents to the system. This must be done in advance of the deadline date.
If you require further information, guidance or support using YORtender (ProContract) please visit the supplier help centre: https://supplierhelp.due-north.com/ If you have specific system issues please log a support call using the following link: http://proactis.kayako.com/procontractv3/Core/Default/Index
Alternatively you can log your call by emailing ProContractSuppliers@proactis.com. For critical and time-sensitive issues (requiring resolution within 60 minutes) please call 0330 005 0352.
North Yorkshire County Council shall in accordance with the Public Contracts (Amendment) Regulations 2015, incorporate a minimum 10 day standstill period commencing at the point that information on the intention to award the contract is sent to tenderers.
The Council shall, as soon as possible after the decision has been made, inform the tenderers and candidates of its decision, and shall do so by notice in writing by the most rapid means of communication practicable.
Should additional information be required, please contact the person cited in paragraph I.1) of this form. If an appeal regarding the award of a contract has not been successfully resolved, Public Contracts Regulations2015 (SI 2015 No 6) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England and Wales).