Public procurement notice: Contract Notice
Published: 2019-03-29
Buyer: University of Essex
Country: UK
Contract type: Services
Procedure: Restricted procedure
CPV classification: 79710000: Security services | 79713000: Guard services | 92511000
Estimated value: 500000 GBP
Submission deadline: 2019-04-29
Award criteria: The most economic tender

Technical requirements: The University of Essex is looking for a contractor to fulfil its requirement to provide out of hours library and security services.
This contract is for the provision of “out of hours” library service that is comparable to the services provided during our core hours, this contract is not a standard security contract but rather a contract for the provision of key library services. Contracted staff will be based at the Library Helpdesk and will be expected to support all library users, answering basic customer queries and dealing with various library and IT-related administrative tasks, both at the Helpdesk itself and as part of “roving” support throughout the building. Staff assigned to this contract therefore need to be numerate and literate, be competent and confident in the use of IT, and have excellent interpersonal and customer care.
The University carried out a pilot for out of hours library service, which started in October 2018 for a period of nine months, which ends in June 2019. The pilot is proving to be a success and the University has decided to provide a 24/7 service at the Albert Sloman Library on a permanent basis during term-time from October 2019. This contract is for the provision of “out of hours” library service that is comparable to the services provided during our core hours, this contract is not a standard security contract but rather a contract for the provision of key library services. Contracted staff will be based at the Library Helpdesk and will be expected to support all library users, answering basic customer queries and dealing with various Library and IT-related administrative tasks, both at the Helpdesk itself and as part of “roving” support throughout the building. Staff assigned to this contract therefore need to be numerate and literate, be competent and confident in the use of IT, and have excellent interpersonal and customer care.
During the SQ stage, the intention is to arrive at a short list of 5 qualified potential suppliers for formal Invitation to Tender (ITT) against the requirement.
It is a mandatory requirement that individuals undertaking designated activities for the successful supplier hold the compulsory Security Industry Authority (SIA) licencing.
At the time of publishing the documentation, the University considers that transfer of Undertakings (Protection of Employment) (“TUPE”) would not apply but bidders must form their own view on this.
The duration of the contract will be for initial period of 36 months, with the option to extend for a further 2 x 12 months (in 12 months increments), subject to satisfactory performance.
Option to extend for a further 2 x 12 months (in 12 months increments), subject to satisfactory performance.
The Authority reserves the right to cancel the procurement at any stage of the process and not to proceed with the award of any contract. The Authority shall not be liable for interested parties' or tenderers’ costs in relation to this procurement in any circumstances.
The Authority is conducting this procurement on behalf of itself and any members of its group from time to time.
The successful tenderer may be required to participate in works related economic, social and environmental regeneration of the area in and around the place of delivery. Accordingly, contract performance conditions may relate in particular to social, economic and environmental considerations.
The estimated value indicated at II.1.5 is indicative only. Each bidder shall be responsible for its own costs and expenses incurred in participating in this process.
CA will incorporate a minimum 10 calendar days standstill period at the point information on the award of the contract is communicated to tenderers.
The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Generally, such action must be brought within 30 days form the date the aggrieved party knew or ought to have known about the breach.


Award value: 500000