Public procurement notice: Contract Award Notice
Published: 2023-10-13
Buyer: Electricity Supply Board ( ESB )
Country: IE
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 72000000
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
The contracting entity intends to procure a Supply and Maintenance contract for the Provision of an end-end managed print service in approx. 90 ESB locations in the Republic of Ireland, and a small number of locations in Northern Ireland and mainland UK. The existing printer fleet consists of a mixture of 570+ single & multi-function (print, copy, scan) A3/A4 print devices. There are approx.13.5 million pages printed each year across all locations. Reducing the number of print devices and pages printed will be a key feature of this contract.
The impact of Covid-19 and the increase in ESB staff working remotely/flexibly will impact the number of sites and site occupancy, this will have a direct impact on the number of print devices required and print volumes throughout the duration of the contract. ESB reserves the right to ramp up and ramp down the print service without penalty.
The service will be required to be delivered within a Citrix (XenApp/XenDesktop 7.15 or later) environment and on both Windows 10 build 1803 and Windows Server 2016 or later. Any print driver should be Remote Desktop Services -Serer 2016/2019 verified /tested compatible. Printing is required from a variety of applications, including but not limited to Geodart, GIS, SAP and standard Microsoft office applications.
ESB intends to award a three year contract for this service with an option to extend by a further two years by mutual agreement. The contract will include the following services –
•	The supply & installation of single (print only) & multi-function (print, email, scan) A3/A4 print devices across all ESB locations. This should include a print assessment of each location to inform the type and number of print devices required in order maximise efficiency and optimise cost savings.
•	All Print devices supplied must be capable of delivering the latest industry standard applications & functionality in order to achieve operational consistency across the print fleet. It is therefore not expected that the average age of the printer fleet exceeds 4 years, as currently applies, throughout the duration of the contract.
•	An annual review of the printer fleet & printing habits in order to maximise efficiency and to reduce printing costs. (It is envisaged that this will include reducing the number of print devices and pages printed whilst maintaining operational efficiency)
•	The provision of an environmentally sustainable consumable disposal service (in specified ESB locations)
•	Periodic reviews of all print devices in order to optimise their performance and suitability in all ESB locations.
It is envisaged the term of the contract commences on the date when services commence and shall be for a period of up to 36 months with an option to extend after the initial period of up to 24 Months from the expiry of the initial period, for a total contract period of 60 Months.
1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (http://www.etenders.gov.ie/) only. Registration is free of charge. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
6) If for any reason it is not possible to admit to the contract one or more of the tenderers invited following the conclusion of this competitive process, or having awarded a contract, the contracting entity reserves the right to invite the next highest scoring tenderer to join the contract and/or deliver the contract as appropriate to the circumstances pertaining to said contract.
7) At its absolute discretion, the contracting entity may elect to terminate this procurement process at any time.


Winner: Ergo
Number of bids: 3