Public procurement notice: Contract Award Notice
Published: 2018-12-26
Buyer: Det Kongelige Bibliotek
Country: DK
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 48160000 | 48161000 | 48610000: Database systems | 72200000
Estimated value: 33958012 DKK
Award criteria: The most economic tender

Technical requirements: The Royal Danish Library’s (RDL) request is for a Library Services Platform (LSP) combined with a Discovery layer and a bibliographic data repository.
The request is for a software solution running on a hosted environment and maintained by the contractor, with strict demands for confidentiality, integrity and availability of data (see appendices 5 and 15).
The technical solution should be flexible enough to support a complex organisation, with the RDL recently formed through a merger of 2 large academic libraries, and entering a newly formed consortium, cf. section II.2.14), which is likely to face rapid change and expansion.
As the consortium, as well as the tasks and procedures of RDL will evolve and change, RDL foresee the need for extensive and ongoing configurations to all parts of the system.
— group configurations at a consortium level — to allow for efficient and uniform configurations across all participation institutions/libraries,
— individual configurations at consortium partner level — to allow for locally determined workflow variations or other locally defined requirements (i.e., customisations that are different from or not relevant to the consortium configurations).
RDL runs a variety of other services that needs to integrate closely with the hosted system solution. Integrations can be done in multiple ways, and RDL is prepared to adjust its adjacent systems to achieve efficient integrations with the LSP and/or Discovery layer based on recognised standards and the availability of high-volume, 2-way communication through open APIs.
A core task for the RDL is to provide end-users with access to licensed electronic information resources. The area also presents a pivotal challenge of finding a balance between efficiency and flexibility in a consortium setting. The ERM processes must show robust performance in a variety of consortium models ranging from centralized acquisition and administration, with group processing for all or a sub-set of consortium partners, to localized acquisition and administration for 1 consortium partner only. System configurations for inter-operability between the LSP, the metadata repository, and the Discovery layer must ensure that the search results end-users get are restricted to resources that they, or their institution, have access to.
The Discovery layer provides an end-user oriented interface that allows users to search, find and gain access to information resources that are either held by the library or that the library will obtain for the user. As end users’ information needs and interface expectations vary greatly among user groups and over time, the library needs to configure the interface and search experience for the consortium as a whole, as well as for singular consortium partners.
The Contract includes an option regarding placing the source code in escrow, cf. clause 30 of Contract.
As regards section I.2), it should be noted that the RDL is the contracting authority and is formed by The National Library of Denmark, Arhus University Library and Copenhagen University Library. Copenhagen University Library is also running services for Roskilde University Library. Furthermore, intends to administrate the library services for Aalborg University Library under the Contract.
Participation in the tendering procedure may only take place by electronic means via the electronic tendering system used by the contracting authority, see the address set out in section I.3). The tendering procedure is accessed under the tab "Ongoing public procedures". For access to the tender documents, the candidate must be registered or register as a user.
If the application contains several versions of the same document, the latest uploaded version will apply.
All communication in connection with the tender procedure, including questions and answers, must be through the electronic tendering system. Questions must be submitted not later than 18.7.2018 at noon. Questions asked after this date will be answered if they are received in time for the contracting authority to provide the information required and communicate the answers not later than 6 days before expiry of the application deadline. Questions received later than 6 days before expiry of the deadline cannot expect to be answered.
Interested operators are requested to keep updated via the electronic tendering system. If the candidate encounters problems with the system, please contact support by e-mail, dksupport@eu-supply.com, or telephone (+45) 70 20 80 14.


Winner: Ex Libris (Scandinavia) AS
Award value: 33958012
Number of bids: 3