Public procurement notice: Contract Award Notice
Published: 2023-07-14
Buyer: Oslo kommune v/ Utviklings- og kompetanseetaten
Country: NO
Contract type: Services
Procedure: Contract award without prior publication
CPV classification: 48450000 | 50324100 | 72210000: Software programming services | 72227000: Software integration consultancy services | 72267100: Maintenance of information technology software
Estimated value: 80000000 NOK
Award criteria: Lowest price

Technical requirements: A decision has been made to continue with the current HR system in Oslo Municipality, and that the operational and maintenance contracts are to be replaced by a new contract when the current contracts expire. Oslo Municipality, c/o the Agency for Development and Competence, has entered into a new contract with Tietoevry Norway AS for the operation and maintenance of the current HR system.
The HR system in Oslo Municipality is made up of applications from five suppliers (Unit4, Talentech, TietoEVRY, Corporater and Dossier), and is built up for optimum support of the municipality's HR processes. Each application has clear dedicated functional areas of responsibility.
ERP Unit4 7.8 makes up the core of the HR system, and is the master system for the central data registers such as employees, positions, recruitment, access roles, organisation structure, etc.
The internal integration component in the HR system sees to data flow between the applications, so that the HR system appears as a uniform system for users.
The HR system communicates via the same integration component with external applications via Oslo Municipality's service layer MARVIN.
Oslo Municipality has invested a lot in the current HR system, and is of the opinion that the system still has potential for commercial return. The HR system in Oslo Municipality is made up of different applications that are 'best-of-breed' within different fields, in order to provide optimum support for the municipality's HR processes. There is therefore no plan/budget to replace the current system.
In order to see to the general responsibility for the delivery and maintenance of a total system, it is a prerequisite that the supplier has the necessary contracts/rights with the relevant sub-suppliers (Unit4, Talentech, Tietoevry, Corporater and Dossier) to deliver the relevant applications/compenents. As the system also includes central proprietor system components (personal management, wage negotiations, and integration) from the current supplier (Tietoevry), there are clear limitations for other suppliers' ability to deliver a relevant system with the accompanying maintenance services. An internal assessment of the market did not identify other relevant operational and maintenance suppliers than the current supplier.
In order to obtain further clarifications of the status in the supplier market, suppliers were invited to a market dialogue through the publication of a prior information notice with a request for information (RFI). The notice was published (Doffin) on 25.11.2021 (ref. 284905), with a request as to whether suppliers in the market could deliver the relevant operational and maintenance services. Only the current supplier (Tietoevry) responded to this request.
As far as it has been possible to uncover, there are no alternative suppliers to the current supplier for the delivery of the HR system in Oslo Municipality, with the accompanying operational and maintenance services. A made-up and technically complex system with several sub-suppliers and proprietor system components sets limitations to the possibilities to create competition for the service deliveries. An initial internal assessment of the supplier market, as well as a market dialogue through a published request for information (RFI) has not resulted in the identification of further relevant suppliers. Oslo Municipality deems that the terms for procurement without a competition in the public procurement regulations, section 13-4 letter b, no. 2 are fulfilled.
Voluntary ex-ante transparency notice - contract for operational and maintenance services for a HR system


Winner: TietoEvry Norway AS
Award value: 80000000
Number of bids: 1