Public procurement notice: Contract Notice
Published: 2016-05-12
Buyer: Tower Hamlets
Country: UK
Region: Inner London - East
Contract type: Services
Procedure: Open procedure
CPV classification: 72212480 | 72212490 | 73000000 | 79340000 | 79400000
Estimated value: 1389950 GBP
Submission deadline: 2016-06-08
Award criteria: The most economic tender

Technical requirements: Tower Hamlets Council (the Council) is seeking tenders for training and consultancy support in 2 specialist areas of work for the benefit of Tower Hamlets businesses. These 2 areas of work are:
— Support for businesses in any sector to be able to supply goods and services through contracts which have been the subject of a procurement exercise.
What activity in these 2 areas of work has in common is that success on the part of the businesses supported will increase turnover. This in turn will tend to improve business prospects and lead to beneficial effects generally in the local economy.
These 2 areas of work are however the subject of 2 separate initiatives run by Tower Hamlets Council: respectively the ‘Retail Marketing’ Initiative and the ‘Supply Tower Hamlets’ initiative.
Looking at support for retail marketing in isolation, there are 2 aspects to the support work required, as follows:
— Provision of an online platform to support the marketing activities of retailers which receive consultancy support.
— Lot 1 — Provision of Retail Marketing Consultancy Support (part of the Retail Marketing initiative);
— Lot 2 — Provision of Retailers Online Marketing Platform (part of the Retail Marketing initiative);
The Lot 1 project is for the delivery of consultancy support to retailers, to enable them to market their goods and services more effectively, making them more robust and sustainable and enhance their opportunity to increase turnover in the long term. The budget available for Lot 1 is 311 000 GBP and will not exceed this amount during the period over which Retail Marketing Support is running. This budget will be for the provision of marketing consultancy support to not fewer than 240 retailers whose businesses are located in the London Borough of Tower Hamlets. The definition of ‘retailer’ extends to any business selling goods or services to individuals in the course of trade, rather than business to business activity. A retailer in this sense can therefore include a street trader, a shop proprietor, and a person selling goods and services online.
— Arrange for a diagnostic service for each participant retailer — taking into account the size of the business, the goods/services it offers, its location and its existing marketing capacity — to develop a marketing development plan;
— Deliver a range of support services to retailers, including seminars and 1-to-1 consultancy support, to enhance the marketing capacity of the participant retailers on (inter alia) the following skills and abilities;
Lot 2 is intended to facilitate the development, design, hosting and content management of an online marketing platform (website) for retailers (shops, street market traders and online traders) in Tower Hamlets (the Lot 2 project). The objective of the Lot 2 project is to enable local retailers who are beneficiaries of the Lot 1 project to have the opportunity of developing their online presence and hence their capacity to generate increased income. A presence on the website is intended to be a 1
The budget available for Lot 2 is 48 950 GBP and will not exceed this amount during the period of this contract term. It The Lot 2 provider will develop, design, host and manage (or facilitate content) of an online marketing platform (website) for retailers (shops, street market traders and online traders) located in Tower Hamlets — primarily for retailer participants in the Lot 1 Retail Marketing Consultancy Project.
The aim of the Lot 3 project is to create opportunities for SMEs in all sectors in Tower Hamlets to develop their knowledge, expertise and confidence in making bids for new contracts presented through formal procurement routes by the private and public sectors. This lot comprises initiatives to create opportunities for all SMEs in Tower Hamlets to develop their knowledge, expertise and confidence in making bids for new contracts presented through formal procurement routes by private and public sector organisations. The budget available for Lot 3 is 1 030 000 GBP and will not exceed this amount during the period over which the project is running. The Lot 3 project will engage and register a substantial number of the borough's SMEs and support many of them in achieving fit to supply capability. Through support given, the Lot 3 project will bring about a substantial number of contracts won by these registered enterprises registered (or ‘client enterprises’).

Eligibility requirements: The Contracting Authority shall disqualify from inclusion in the Procurement procedure and tenderer who falls within the circumstances of Regulation 57 of the Public Contract Regulations 2015 where that regulation dictates that the tender's exclusion shall be mandatory. Where exclusion of a tenderer is discretionary (or where it would otherwise be mandatory save for an exception or relief that can be applied) the Contracting Authority reserves the right to exclude the tenderer. As set out in the Tender Documents. As set out in the Tender Documents. As set out in the Tender Documents. As set out in the Tender Documents.
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