Public procurement notice: Contract Notice
Published: 2023-02-01
Buyer: SYKEHUSINNKJØP HF
Country: NO
Contract type: Supplies
Procedure: Open procedure
CPV classification: 48000000 | 48211000 | 48732000: Data-security software package | 72220000: Systems and technical consultancy services
Submission deadline: 2023-03-01
Award criteria: The most economic tender

Technical requirements: The contracting authority requests tenders for the procurement, maintenance and support of a monitoring system for their Citrix VDI based environment (Session migration) in Helse Vest [Western Norway Regional Health Authority].
The contracting authority utilizes a Citrix based VDI solution today, which is mainly based on a reactive operational support due to the lack of a proper monitoring tool. The contracting authority is searching to find a tool that will enable the operations team to deliver proactive support across the value chain of the Citrix VDI solution and its surrounding infrastructure. The contracting authority's main goal is to solve detect and solve issues before users are affected.
The new contract is expected to give cost savings through more efficient error finding and error handling.  The contract will be designed so that it is possible to scale licenses continually during the contract period as the usage of the VDI solution increases.
Tenderers must be registered in a company register or a trade register in the country where the tenderer is established.
Foreign companies: Verification that the tenderer is registered in a professional register in the country where the tenderer is established.
Credit rating from a recognised credit rating institution that is described as 'credit worthy without requirements for security' or better evaluation.
The tenderer must have sufficient economic and financial solvency to to comply with the contractual obligations, including an annual turnover of minimum NOK 14 million.
Credit rating based on the most recent accounting figures. The rating must be carried out by a credit rating agency with a licence to provide such service.
The contracting authority shall consider the tenderer’s experience with deliveries of the products included in the contract.
An overview of the 3 most important and relevant product and service deliveries that the tenderer has carried out during the last three years, together with information about the contract value, nature and scope as well as dates for delivery and implementation and the name of the recipient. Cf. Annex 4 - Reply form, References.
A brief description of the tenderer's personnel and technical units that the tenderer has at its disposal for the execution of the contract; A description on how much of the contract the tenderer is considering outsourcing to subcontractors. Cf. Annex 4 - Reply form, References.

Eligibility requirements: Registration, authorisations, etc. Qualification Requirement: Tenderers must be registered in a company register or a trade register in the country where the tenderer is established. Documentation requirement: Norwegian companies: Company registration certificate Foreign companies: Verification that the tenderer is registered in a professional register in the country where the tenderer is established.