Public procurement notice: Contract Award Notice
Published: 2025-05-02
Buyer: Istituto per Servizi di Ricovero e Assistenza agli Anziani (I.S.R.A.A.)
Country: IT
Region: ITH34
Contract type: Services
Procedure: Open procedure
CPV classification: 32441100 | 32441300 | 33190000 | 48000000 | 48180000
Estimated value: 1074335 EUR
Submission deadline: 2026-01-31
Award criteria: price, quality
EU fund: eu-funds

Technical requirements: The procurement is open on equal terms to all types of operators that are established in EU Member States and Horizon Europe associated countries and that fulfil the requirements set out in section 3 of the Call for Tenders. The procurement aims to procure R&D services in the form of an integrated tool that supports the modelling and dynamic assessment of integrated health and care pathways enhancing response capacity of health systems. The tool should effectively support service planning in times of crisis by enabling: 1. the dynamic adaptation of service delivery processes to shocks and structural changes 2. an ex-ante impact assessment of alternative service pathways according to relevant, definable parameters 3. task planning and skills matching in times of crises This PCP is a joint procurement by different procurers across Europe that are all facing the same common challenge and are thus looking for similar solutions (‘Buyers Group’).
Award criteria including excellence, impact and implementation
Precise information on deadline(s) for review procedures: The procurement is exempted from the EU Public Procurement Directives (including the EU Procurement Remedies Directives 89/665/EEC and 92/13/EEC; see above) and the national laws that implement them. Publication of this notice in the Official Journal is not to be understood as a waiver of this exemption by the contracting authority. The deadlines for the review procedures at the bodies for review and mediation, mentioned in IV.4.1) and IV.4.2) are stated in the tender.
This PCP procurement is a joint procurement by different procurers across Europe that are all facing the same common challenge and are thus looking for a similar solution (so-called ‘Buyers Group’). The common challenge to be solved by R&D providers by designing, developing, and testing an integrated tool that supports the modelling and dynamic assessment of integrated health and care pathways enhancing response capacity of health systems. The tool should effectively support service planning in times of crisis by enabling: 1. the dynamic adaptation of service delivery processes to shocks and structural changes; 2. an ex-ante impact assessment of alternative service pathways according to relevant, definable parameters; 3. task planning and skills matching in times of crises. The procurement will take the form of a pre-commercial procurement (PCP) under which R&D service contracts will be awarded to a number of R&D providers in parallel in a phased approach. This will make it possible to compare competing alternative solutions from different suppliers. Each selected R&D provider will be awarded a framework agreement that covers three R&D phases. Each selected R&D provider will be awarded a framework agreement that covers the following R&D phases and a specific contract per phase: 1) Solution design, 2) Prototype development, 3) Original development and validation and testing of a limited volume of first products or services. After each phase, intermediate evaluations will be carried out to progressively select the best of the competing solutions. The contractors with the best-value-for-money solutions will be offered a specific contract for the next phase. Testing in Phase 3 is expected to take place in Treviso (Italy), Olsztyński (Poland), Barcelona (Spain), Amadora (Portugal), West Wales (UK). This testing may also serve as a first customer test reference for the contractors. Phase 3 is expected to start in August 2025 and end in January 2026. The selected R&D providers will retain ownership of the intellectual property rights (IPRs) that they generate during the PCP and will be able to use them to exploit the full market potential of the developed solutions, i.e. beyond the procurement.


Winner: H-CARES
Award value: 2396485
Number of bids: 7