Public procurement notice: Contract Notice
Published: 2016-03-02
Buyer: The Norwegian Labour and Welfare Administration, Economy and Management Division, The Procurement Section
Country: NO
Region: NORGE
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 48200000 | 48510000 | 48730000: Security software package | 72000000 | 72260000: Software-related services
Estimated value: 15000000 NOK
Submission deadline: 2016-04-04
Award criteria: The most economic tender

Technical requirements: The IT department shall procure a new framework agreement for security monitoring the ICT services. The services will cover NAV's total infrastructure from data centre to clients.
The framework agreement shall cover the need for security monitoring the current and future ICT services in NAV.
The contracting authority has planned to have requirements in the tender documentation for the working language and workplace in the contract period. The contracting authority believes it is relevant to provide guidance on this already in connection with the qualification documentation. The starting point for this guidance is to have a close cooperation between the contracting authority and the service provider.
— Norwegian shall be used with the contracting authority. This applies to reports, meetings, documentation, support and additional services that are provided for the contracting authority.
— As a starting point, assistance shall be carried out in the contracting authority's premises, unless otherwise agreed.
— The service must be provided from Norway and the data shall be stored in Norway. This is pursuant in the NAV Act § 10 as we have productions that are critical for society.
— Norwegian tenderers: A Tax and VAT certificate from the tax authorities. The certificate shall not be older than 6 months from the deadline for requests to participate in the tender contest.
— Foreign tenderers: Certificate for registration in the company register as prescribed in the legislation of the country in which the tenderer is established.
Tenderers are required to have the financial ability to implement the contract. A ‘credit worthy’ or better credit rating satisfies this requirement.
If the tenderer feels that the credit rating will not provide an accurate picture, please send supplementary information together with the qualification application.
— Number of relevant resources in accordance with the nature and scope of the procurement with the following competence.
The template in annex 2 applies for other line points. The personnel proposed to the assignment shall not be specified, and CVs not submitted.
Regarding the above named description, the Tenderer must take into account the contents of point 1.3 and 1.4 in the qualification documentation.
— Description of the tenderer's three most important contracts in the last three years. Description on each delivery shall include
— Value (if the value cannot be specified due to confidentiality requirements, the tenderer is asked to specify the number of man-labour years for the Tenderer's input)

Eligibility requirements: Norwegian tenderers shall have their tax and VAT payments in order, documented by: — Norwegian tenderers: A Tax and VAT certificate from the tax authorities. The certificate shall not be older than 6 months from the deadline for requests to participate in the tender contest. Tenderers are required to be a legally established company, documented by: — Norwegian tenderers: Company registration certificate from the Brønnøysund Register Centre — Foreign tenderers: Certificate for registration in the company register as prescribed in the legislation of the country in which the tenderer is established. Tenderers are required to have the financial ability to implement the contract. A ‘credit worthy’ or better credit rating satisfies this requirement. — The contracting authority will obtain a credit rating carried out by Experian; see www.Experian.no If the tenderer feels that the credit rating will not provide an accurate picture, please send supplementary information together with the qualification application. A excellent ability to deliver is required, documented by: — Description of the tenderer's ability to deliver that includes; — A description of relevant units at the Tenderer's disposal. — Number of relevant resources in accordance with the nature and scope of the procurement with the following competence. o Technical product expertise o Functional expertise within security o Employees connected with the tenderer's SOC (Security Operations Center) o Employees connected with the tenderer's IRT team (Incident Response) o Project management o Employees connected to research/further development within security. The template in annex 2 applies for other line points. The personnel proposed to the assignment shall not be specified, and CVs not submitted. Regarding the above named description, the Tenderer must take into account the contents of point 1.3 and 1.4 in the qualification documentation. Extremely good experience is required from similar deliveries, documented by: — Description of the tenderer's three most important contracts in the last three years. Description on each delivery shall include — recipient/contracting authority — duration — discipline — Value (if the value cannot be specified due to confidentiality requirements, the tenderer is asked to specify the number of man-labour years for the Tenderer's input) — The tenderer's role/area of responsibility — system/technology used The template in annex 3 shall be used for this point Name and contact details for the reference client's contact person who can confirm this information must be provided on request. A good, well functioning quality assurance system is required, documented by: — A brief description of the service provider's general methods and processes that are relevant in ensuring the quality of the service. There should be no sales text, product descriptions or descriptions of experience The following areas shall be included: — design/development; — test; — project management; — maintenance/support/error correction; — an account of the company's quality assurance system and any certificates issued by independent bodies.
Tenderers are required to have the financial ability to implement the contract. A ‘credit worthy’ or better credit rating satisfies this requirement. — The contracting authority will obtain a credit rating carried out by Experian; see www.Experian.no If the tenderer feels that the credit rating will not provide an accurate picture, please send supplementary information together with the qualification application.
A excellent ability to deliver is required, documented by: — Description of the tenderer's ability to deliver that includes; — A description of relevant units at the Tenderer's disposal. — Number of relevant resources in accordance with the nature and scope of the procurement with the following competence. o Technical product expertise o Functional expertise within security o Employees connected with the tenderer's SOC (Security Operations Center) o Employees connected with the tenderer's IRT team (Incident Response) o Project management o Employees connected to research/further development within security. The template in annex 2 applies for other line points. The personnel proposed to the assignment shall not be specified, and CVs not submitted. Regarding the above named description, the Tenderer must take into account the contents of point 1.3 and 1.4 in the qualification documentation. Extremely good experience is required from similar deliveries, documented by: — Description of the tenderer's three most important contracts in the last three years. Description on each delivery shall include — recipient/contracting authority — duration — discipline — Value (if the value cannot be specified due to confidentiality requirements, the tenderer is asked to specify the number of man-labour years for the Tenderer's input) — The tenderer's role/area of responsibility — system/technology used The template in annex 3 shall be used for this point Name and contact details for the reference client's contact person who can confirm this information must be provided on request. A good, well functioning quality assurance system is required, documented by: — A brief description of the service provider's general methods and processes that are relevant in ensuring the quality of the service. There should be no sales text, product descriptions or descriptions of experience The following areas shall be included: — design/development; — test; — project management; — maintenance/support/error correction; — an account of the company's quality assurance system and any certificates issued by independent bodies.