Public procurement notice: Prior Information Notice Without Call For Competition
Published: 2018-03-02
Buyer: University College London
Country: UK
Contract type: Services
CPV classification: 71316000 | 72000000 | 72220000: Systems and technical consultancy services | 72227000: Software integration consultancy services | 72246000
Estimated value: 200000 GBP

Technical requirements: Request for Information for consultancy services for a Microsoft UC and Telephony Solution and Contact Centre
UCL is issuing this Request for Information (RFI) to obtain information from Responders to help form an approach to implementing a Microsoft O365 Unified Communications (UC) and Telephony Solution, with compatible Contact Centre solution. UCL would like information on what is available in the market to provide relevant products, implementation services, appropriate support and maintenance services for the solution and software to be used for the Contact Centre. This RFI is issued for the purpose of conducting a soft market testing exercise and does not constitute any commitment by UCL to undertake any public procurement exercise in the future. A supplier briefing is being held on 19.3.2018. If you require further information register your interest on Intend and download the information pack with project reference UCL-PROC-640 using this link:https://in-tendhost.co.uk/ucl/
All correspondence should be sent via the Intend system. The closing date for responses to the request for information is noon 6.4.2018.
UCL is issuing this Request for Information (RFI) to obtain information from Responders to help form an approach to implementing a Microsoft O365 Unified Communications (UC) and Telephony Solution, with compatible Contact Centre solution. As part of this RFI, UCL would like to invite interested Responders to submit information regarding their products and services. The primary objectives of this process are:
a) to help UCL understand what implementation and any on-going support and maintenance services there are;
c) to understand if there is a single provider of support for both the UC and Telephony Solution as well as the contact centre solution;
d) to understand whether or not some of the approaches being planned are realistic, prior to tendering;
f) to allow Responders to submit innovative ideas that can influence the procurement stage of the project;
g) to help shape the scope of the tender and Inform the choice of procurement route used to procure the above products and services. At this stage UCL wants to understand what is available in the market prior to carrying out a tender exercise. This is therefore a Request for Information only and we are not expecting formal bids. The supplier briefing is held on 19.3.2018. If you require further information register your interest on Intend and download the information pack with project reference UCL-PROC-640 using this link:https://in-tendhost.co.uk/ucl/
All correspondence should be sent via the Intend system. The closing date for responses to the request for information is noon 6.4.2018.
University College London (UCL) is not a public body within the meaning of the Public Contracts Regulations 2015 (the “Regulations”) and is not subject to the procurement legislation. Where UCL advertises contracts in the Official Journal of the European Union, it does so on a voluntary basis and does not undertake any obligation to comply with the procurement legislation.
University College London (UCL) is not a public body within the meaning of the Public Contracts Regulations 2015 (the “Regulations”) and is not subject to the procurement legislation. Where UCL advertises contracts in the Official Journal of the European Union, it does so on a voluntary basis and does not undertake any obligation to comply with the procurement legislation. UCL reserves its rights in full to adapt or step outside the procedures in the procurement legislation as UCL considers necessary. Interested parties will not be prejudiced by any response or failure to respond to the soft market testing exercise and a response to this PIN does not guarantee any invitation to participate in this soft market testing exercise or future public procurement process that UCL may conduct and UCL is not bound to accept any proposals offered. UCL is not liable for any costs, fees or expenses incurred by any party participating in the soft market testing exercise or briefing day. Whilst UCL reserve the right to issue one tender with or without lots or several individual tenders with or without lots in order to meet its requirements, it does not guarantee that any tender will be issued.


Award value: 200000