Public procurement notice: Contract Award Notice
Published: 2024-09-18
Region: DEA22
Contract type: Services
Procedure: Negotiated with prior call for competition
CPV classification: 72000000 | 72200000 | 72230000: Custom software development services | 72260000: Software-related services | 72262000: Software development services
Estimated value:  EUR
Award criteria: price, quality
EU fund: eu-funds

Technical requirements: According to Article 160, Section 3 of the German Act Against Restraint of Competition (GWB), application for review is not permissible insofar as
1. the applicant has identified the claimed infringement of the procurement rules before submitting the application for review and has not submitted a complaint to the contracting authority within a period of 10 calendar days; the expiry of the period pursuant to Article 134, Section 2 remains unaffected,
2. complaints of infringements of procurement rules that are evident in the tender notice are not submitted to the contracting authority at the latest by the expiry of the deadline for the application or by the deadline for the submission of bids, specified in the tender notice.
3. complaints of infringements of procurement rules that first become evident in the tender documents are not submitted to the contracting authority at the latest by the expiry of the deadline for application or by the deadline for the submission of bids,
4. more than 15 calendar days have expired since receipt of notification from the contracting authority that it is unwilling to redress the complaint.
Sentence 1 does not apply in the case of an application to determine the invalidity of the contract in accordance with Article 135, Section 1 (2). Article 134, Section 1, Sentence 2 remains unaffected.
The contract is part of the Multi-Donor Project "Strengthening Good Financial Governance in Zambia IV" (GFG IV), which is jointly co-financed by the European Union, the Federal Ministry for Economic Cooperation and Development (BMZ) and the United States Agency for International Development (USAID). It is implemented by the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ). The duration of the project is scheduled from 01.07.2023 to 30.06.2027. 

GFG IV aims to support the Government of the Republic of Zambia (GRZ) to implement its planned public financial management (PFM) reforms aimed at restoring fiscal sustainability and improving efficiency and effectiveness of public resource allocation, and spending, for better public service delivery. The objective of the project is to strengthen public financial management in Zambia. To achieve this objective, the project focuses on 3 main intervention areas - (1) improving budget credibility, (2) strengthening domestic resource mobilization, including tax policy and tax administration, as well as (3) increasing GRZ"s capability to steer and implement comprehensive cross-cutting PFM reforms and processes. These main intervention areas are addressed via six outputs.

The tender is associated with the program"s second intervention area, "strengthening domestic resource mobilization". This intervention area consists of 2 outputs, namely Output 3, which aims at enhancing the Ministry of Finance and National Development"s (MoFNP) capacities to design equitable tax policies in a more effective, efficient, gender sensitive and equitable manner as well as Output 4, that focuses on improving the voluntary and enforced compliance management of the Zambia Revenue Authority (ZRA).
GIZ may optionally commission contract amendments and/or increases based on the criteria in the tender documents to the successful bidder of this tender. For details, please see the terms of reference.
Zur Ermittlung des wirtschaftlichsten Bieters wird hier von der Vergabestelle die erreichte Gesamtpunktzahl nach fachlicher Wertung eingetragen. Es werden nur Angebote mit einer fachlichen Bewertung von über 500 Punkten gewertet. Fachliche Angebote mit weniger Punkten scheiden als fachlich ungeeignet aus.
In 2019, GFG III Program started to support ZRA in development of a Bulk Intelligence Data Analysis (BIDA) system. Development of the BIDA system is a response to low levels of taxpayer compliance in Zambia and various existing forms of tax evasion and fraud. Some  underlying systemic weaknesses that give rise to weak taxpayer compliance are the insufficient quality of taxpayer data and the unsystematic analytical use of the existing data due to a widespread disconnect of data sources. The BIDA system represents the systemic, professionalized, and large-scale solution to ZRA"s analytical requirements in this area.

Subject of this procurement is the further development of the already existing BIDA system at ZRA, focusing on four aspects: First, the development of a taxpayer compliance risk module integrated into the BIDA system to aid ZRA in identifying risks related to taxpayer non-compliance and foster more efficient selection of taxpayer audit cases. 
Second, connection of the remaining ZRA-internal data sources to BIDA as well as connection of several other data sources held by various government bodies, with the aim of significantly improving ZRA"s analytical data-matching capabilities and laying the foundations for a 360 degrees taxpayer view. Third, systematic improvement of data quality and reporting at ZRA. Fourth, the provision of 3rd level support for the BIDA system.

GIZ is seeking the services of a qualified consultancy with extensive experience in data warehouse/business intelligence systems development, data governance and data management, compliance risk management, ideally in public administration in general and tax and customs administration in specific.

The service provided by the contractor includes seven work packages, which have no chronological order and can also be implemented in parallel, depending on the implementation methodology. These are:

Work Package 1: Project management: 
The contractor appoints an experienced project manager/team leader as a permanent contact for the entire team of service provision. The project manager will be responsible for project management and team leadership on behalf of the contractor. Project management involves: compiling an overall picture of ZRA"s technical requirements and breaking them down into a schedule and personnel plan; coordinating the schedule of the individual steps with the client and documenting it in the form of a shared project plan; production of a project/iteration plan that specifies the iteration in which specific requirements are implemented; drafting of regular progress reports to GIZ and ZRA during the development stage; and quality assurance.

Work Package 2: Development of a BIDA-based taxpayer compliance risk engine:
As part of Work Package 2, the contractor will develop a taxpayer compliance risk engine based on BIDA and link it to the existing audit module in TaxOnline 2. 

Work Package 3: Connect new ZRA-internal data sources to BIDA (Iterations 1 and 2): 
The contractor supports the ZRA Analytical Service Center (ASC) team in adding the remaining internal ZRA data sources, which currently are not included in the existing BIDA environment. These ZRA-internal data sources are (1) ZRA"s financial system that uses SAP and contains all financial data as well as the (2) new Electronic Invoicing System (EIS) that is currently being implemented by ZRA. 

Work Package 4: Connect new 3rd party data sources to BIDA (Iterations 1 to 3):
The contractor shall enhance the efficiency and effectiveness of the present BIDA system by adding a minimum of three new 3rd party government data sources to the existing system. These data sources include the Ministry of Finance and National Development"s (MoFNP) Integrated Financial Management and Information System (IFMIS), the Ministry of Lands and National Resources" (MoLNR) system as well as the Bank of Zambia"s (BoZ) system.

Work Package 5: Improve ZRA data quality and reporting (Iterations 1 to 3):
The contractor will contribute to the identification and resolution of data quality issues for the data already stored in ZRA IT systems. This entails the improvement of existing reports on data quality and their dissemination. Also, one iteration is dedicated to the identification of current sources of data entry errors in core ZRA systems and the development of processes to remedy these. Finally, this work package entails the creation of a M&E dashboard that tracks key results metrics of the BIDA system and how these impact organization-wide performance KPIs.

Work Package 6: Develop a 360 degrees taxpayer"s view system:
The contractor shall develop a fully-fledged dashboard that displays e.g. all the revenues, expenses, stakes, and participations, etc., by using all the information available for a given taxpayer. The dashboard should also display the linkages between companies (who is the seller/buyer of whom) and shareholders (who is the stakeholder of which company and how are they retributed, how shareholders are linked to other companies, etc.). 

Work Package 7: Ensure 3rd level support for all BIDA related issues:
The contractor should ensure a 3rd level support after completing all other work packages and assist with any issues in the implementation of existing BIDA system for a maximum of 30 working days over 1 year. 3rd level support is supposed to include maintenance of all components (bug fixing, software and hardware updates, data backup and recovery), not to exceed program duration (30.06.2027).

Optional Work Package 8: Other data-related and analytical activities:
In case additional finances and sufficient implementation time are available, GIZ reserves the right to request the extension of the scope of the contract, without an additional tender. This extension can cover at maximum two additional iterations that mainly relate to the connection of additional 3rd party government data sources. Iteration's scope would be comparable to WP4 iteratations.


Winner: Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
Award value: 1
Number of bids: 6