Public procurement notice: Contract Notice
Published: 2023-06-28
Buyer: DSB
Country: DK
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 48000000 | 48180000 | 48210000 | 72000000 | 72212211
Estimated value: 500000000 DKK
Submission deadline: 2023-08-25
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
DSB is planning to procure a new Inventory Management solution for managing seat reservations and rail invento-ry (commercial availability). The Solution must be able to handle train configuration on different train types and man-age seating plans for the trains received from planning systems and relevant timetable systems. The Solution must be able to perform seat reservations and allocation dynamically and share this information as well as inventory availability with other relevant DSB systems. Seat enquiries from other operators, currently con-nected via Hermes/Heros, must be handled in the Solution.
The purpose is to procure a standard solution provided as a SaaS solution of an Inventory Management Solution to replace the current system (Plads90).
DSB is planning to procure a new Inventory Management solution for managing seat reservations and rail in-ventory (commercial availability). The Solution must be able to handle train configuration on different train types and manage seating plans for the trains received from planning systems and relevant timetable systems. The Solution must be able to perform seat reservations and allocation dynamically and share this information as well as inventory availability with other relevant DSB systems. Seat enquiries from other operators, current-ly connected via Hermes/Heros, must be handled in the Solution.
The purpose is to procure a standard solution provided as a SaaS solution of an Inventory Management Solu-tion to replace the current system (Plads90).
i)	The Solution must be able to handle train configuration on different train types and manage seating plans for the train services received from 	planning systems and relevant timetable systems using a standard API based on modern open industry standards provided by the Solution.
ii)	The Solution must provide a high level of automation in loading operational data as well as in the handling of train cancelations, disruption, rebooking and reservation conflict management etc.
iii)	The Solution must be able to perform seat reservations and allocation and share this information as well as inventory availability with other relevant systems using a standard API based on modern open industry standards provided by the Solution.
iv)	The Solution must be able to optimize occupancy with a flexible and configurable seat assignment algo-rithm that takes into account split/merge/attachment/detachment of train services.
C) Operation, maintenance and support of a solution which demands a very high degree of stability and further development of the solution focusing on innovation to ensure a solution that is fully up-to date and consultancy regarding the solution:
vi)	The Supplier must have a detailed roadmap for the solution to ensure that the solution is future-proof and is kept up to date in terms of both functionality and technology. It is important that DSB can influence the supplier’s roadmap in collaboration with other train operators.
vii)	The Solution must have a very high degree of operational availability and stability and be easy to fit in to DSB’s operational setup.
See section 40 of the Contract. DSB’s is entitled to extend the Contract for up to 3 additional period of each 48 months, up to a total of 144 months.
The shortlisting of candidates invited to tender will be based on an evaluation of which candidates have documented the most relevant deliveries, see section III.1.3), of the services covered by the contract, see the description in sections II.1.4) and II.2.4).
In the evaluation of which candidates have documented the most relevant deliveries of comparable ser-vices, the extent to which the references, in total, document relevant experience in delivering the main ser-vices in II.2.4 comparable in terms of needs, requirements, customer and volume to the main services covered by the contract section II.1.4 and II.2.4.


Award value: 500000000