Public procurement notice: Contract Notice
Published: 2018-04-06
Buyer: The Skills Development Scotland Co. Limited
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 72212450 | 72220000: Systems and technical consultancy services | 79400000 | 79631000
Estimated value: 662500 GBP
Submission deadline: 2018-05-09
Award criteria: The most economic tender

Technical requirements: Skills Development Scotland, on behalf of Scottish Enterprise, has a requirement to procure a cloud based (Software-as-a-Service (SaaS)), Human Resources Information System (HRIS) to support the organisation gain efficiencies in providing HR services across all staff levels.
Economic operators may be excluded from this competition if they are in any of the situations referred to in the regulation 58 of the Public Contracts (Scotland) Regulation 2015.
1) The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent);
(a) A documented policy regarding quality management. The policy must set out responsibilities for quality management demonstrating that the bidder has, and continues to implement, a quality management policy that is authorised by their Chief Executive, or equivalent, which is periodically reviewed at a senior management level. The policy must be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation;
(b) Documented procedures for periodically reviewing, correcting and improving quality performance including processes for ensuring that the bidder’s quality management is effective in reducing/preventing incidents of sub-standard delivery. This must include the quality of output and general performance;
(c) A documented process for ensuring that quality management is effective in reducing/preventing incidents of sub-standard delivery. This must include the quality of output and general performance. The bidder must be able to provide copies of their organisation’s documentation procedures that meet current agreed good practice. These must include the arrangements for quality management throughout the bidder’s organisation. They must set out how the bidder’s organisation will carry out its policy, with a clear indication of how the arrangements are communicated to the workforce;
(d) Documented arrangements for providing the bidder’s workforce with quality related training and information appropriate to the type of work for which this organisation is likely to bid. This will demonstrate that the organisation has in place, and implements, training arrangements to ensure that its workforce has sufficient skills and understanding to discharge their various responsibilities. These must include a programme of training that will keep the workforce up to date with required knowledge about quality related issues, including copies of job profiles; training manuals and records;
(e) Documented arrangements that the organisation has a system for monitoring quality management procedures on an on-going basis. The bidder’s organisation must be able to provide evidence of systematic, periodic review and improvement of quality in respect of output and general performance;
(f) Documented arrangements for ensuring that the bidders apply quality management measures that are appropriate to the work for which they are being engaged;
(g) A documented process demonstrating how the bidder deals with complaints. The bidder must be able to provide details of how their organisation maintains records of any complaints received and how corrective measures are carried out to prevent reoccurrence.
Bidders must hold an accredited independent third-party certificate of compliance in accordance with ISO 27001 (or equivalent) for Information technology security techniques, information security management systems, plus a Cyber Essentials Certification.
Alternatively, bidders must be able to provide evidence of documented procedures and policies regarding their information technology security techniques. Or in the case of cyber security, bidders will have to demonstrate that they meet the Cyber Essentials requirements, which must be verified by technically competent and independent 3
ESPD Question 4B.1.2 — The financial information is reviewed to ascertain if the potential bidder’s financial standing is sufficient to allow it to be able to deliver the contract requirements. Amongst other matters, due to the value and assessed risk associated with this commission, bidders will be required to demonstrate a minimum average turnover of 265 000 GBP over the last two years for which accounts/financial statements are required.
If the minimum average turnover is not available due to the supplier’s status or length of time trading, suppliers should submit a banker’s reference or alternative information to demonstrate their financial capacity.
If financial information is not provided, SDS reserves the right to request alternative information that may assist us in managing any residual risk or to remove the candidate from the tender process.

Eligibility requirements: ESPD Question 4D.1 - Bidders should evidence that they have Quality Management Procedures in place: 1) The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent); OR. 2) The bidder must have the following: (a) A documented policy regarding quality management. The policy must set out responsibilities for quality management demonstrating that the bidder has, and continues to implement, a quality management policy that is authorised by their Chief Executive, or equivalent, which is periodically reviewed at a senior management level. The policy must be relevant to the nature and scale of the work to be undertaken and set out responsibilities for quality management throughout the organisation; (b) Documented procedures for periodically reviewing, correcting and improving quality performance including processes for ensuring that the bidder’s quality management is effective in reducing/preventing incidents of sub-standard delivery. This must include the quality of output and general performance; (c) A documented process for ensuring that quality management is effective in reducing/preventing incidents of sub-standard delivery. This must include the quality of output and general performance. The bidder must be able to provide copies of their organisation’s documentation procedures that meet current agreed good practice. These must include the arrangements for quality management throughout the bidder’s organisation. They must set out how the bidder’s organisation will carry out its policy, with a clear indication of how the arrangements are communicated to the workforce; (d) Documented arrangements for providing the bidder’s workforce with quality related training and information appropriate to the type of work for which this organisation is likely to bid. This will demonstrate that the organisation has in place, and implements, training arrangements to ensure that its workforce has sufficient skills and understanding to discharge their various responsibilities. These must include a programme of training that will keep the workforce up to date with required knowledge about quality related issues, including copies of job profiles; training manuals and records; (e) Documented arrangements that the organisation has a system for monitoring quality management procedures on an on-going basis. The bidder’s organisation must be able to provide evidence of systematic, periodic review and improvement of quality in respect of output and general performance; (f) Documented arrangements for ensuring that the bidders apply quality management measures that are appropriate to the work for which they are being engaged; (g) A documented process demonstrating how the bidder deals with complaints. The bidder must be able to provide details of how their organisation maintains records of any complaints received and how corrective measures are carried out to prevent reoccurrence. Bidders must hold an accredited independent third-party certificate of compliance in accordance with ISO 27001 (or equivalent) for Information technology security techniques, information security management systems, plus a Cyber Essentials Certification. Alternatively, bidders must be able to provide evidence of documented procedures and policies regarding their information technology security techniques. Or in the case of cyber security, bidders will have to demonstrate that they meet the Cyber Essentials requirements, which must be verified by technically competent and independent 3 rd party.

Award value: 662500