Public procurement notice: Contract Notice
Published: 2020-03-11
Buyer: Department of Justice, Northern Ireland Courts and Tribunals Service
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 72000000 | 72230000: Custom software development services | 72240000 | 72262000: Software development services | 72263000: Software implementation services
Estimated value: 615000 GBP
Submission deadline: 2020-04-03
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
DOJ NICTS Implementation and Support of IT Case Management Systems for the Office of Care and Protection and Official Solicitors Office
DOJ NICTS implementation and support of IT case management systems for the Office of Care and Protection and Official Solicitors Office.
The initial contract period will be for up to 12 months implementation and 2 years with the system fully operational. There are two options to extend of up to 2 years each.
Tenderers must provide one example within the last 3 years that clearly demonstrates your experience of having successfully implemented a complex case management system/database which included over 20 rule based processes and extensive automated template generation and data merging based on business rules. Tenderers must provide one example of your experience of delivering a complex case management system/database that demonstrates your efficient and effective management of providing support, post system implementation over a period of at least 12 months within the last 3 years.
The figure indicated in II.1.5) represents the estimated contract value. The pricing strategy applied and the setting of cost/profit margins are a commercial decision for economic operators when submitting a bid for this competition. In addition, neither CPD nor the authority can provide any guarantee as to the level of business under this contract. The successful contractor’s performance on this contract will be managed as per the specification and regularly monitored (see Procurement Guidance Note 01/12 — Contract Management — Procedures and Principles). Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a notice of unsatisfactory performance and this contract may be terminated. A central register of such notices for supplies and services contracts will be maintained and published on the CPD website. Any contractor in receipt of a notice of unsatisfactory performance will be required to declare this in future tender submissions for a period of 3 years from the date of issue of the notice. It may also result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy. The authority expressly reserves the rights:
(i) not to award any contract as a result of the procurement process commenced by publication of this notice;
(ii) to make whatever changes it may see fit to the content and structure of the tendering competition;
(iii) to award (a) contract(s) in respect of any part(s) of the [services] covered by this notice; and
(iv) to award contract(s) in stages and in no circumstances will the authority be liable for any costs incurred by candidates.
The UK does not have any special review body with responsibility for appeal/mediation procedures in public procurement competitions. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the Public Contracts Regulations 2015. CPD will comply with the Public Contracts Regulations 2015 and, where appropriate, will incorporate a standstill period (i.e. a minimum of 10 calendar days) at the point information on the award of contract is communicated to tenderers. That notification will provide full information on the award decision. This provides time for the unsuccessful tenderers to challenge the award decision before the contract is entered into.


Award value: 615000