Public procurement notice: Contract Award Notice
Published: 2025-11-27
Buyer: Bergen kommune - Innkjøp konsern
Country: NO
Region: NO0A2
Contract type: Services
Procedure: Open procedure
CPV classification: 48000000 | 48200000 | 48800000 | 72000000 | 72200000
Estimated value: 7560000 NOK
Award criteria: quality, price

Technical requirements: Bergen municipality has entered into an agreement with Avo Consulting for the delivery of the integration platform, Workato.Integration platform shall be provided as a service over the internet (iPaas) and comprises the establishment of the service, including training, configuration, adaptation and integration, as well as operation/management and user support. The contract also includes an option for consultancy services for further development of processes after the delivery date. An agreement has been signed for ongoing service procurements over the internet, "as-a-service" delivery, based on the Government ́s standard contract SSA-L. The contract will be valid for 5 years from when it is signed and then renewed automatically for 1 (one) year at a time, unless terminated by the parties in accordance with the termination provisions.
The contracting authority will assess to what degree the tenderer ́s tender fulfils the evaluation requirements in the requirement specifications. The contracting authority will emphasise the following, not stated in prioritised or weighted order:

- Functional support in the platform.
- Functional support in the development of processes. 
-Usability. This means, among other things, that the solution supports universal design, that menus, links, and call-to-action buttons have logical names so that it is easy to navigate and clear what the user should do. That important functionality is clearly visible and logically placed and that the system provides guidance and relevant information for different work processes.
- Digital security and privacy. The evaluation will be based on the tenderer ́s response in accordance with the documentation requirement.

Documentation requirement: The criterion is answered in Annex 2 the Tenderer's description of the service.
In this criteria, the tenderer ́s total price will be evaluated, calculated for five years. Prices are stated excluding VAT in NOK.

It is the tenderer ́s responsibility to price the services and activities that are necessary in accordance with the requirements and needs as stated in the contract with annexes. The tenderer cannot demand costs that are not stated by the price elements below.

Price terms are in Annex 6 Price and Price Terms.

Price elements:

Establishment of service (fixed price)
Tenderers shall price the establishment of the service, including training, and offer this as a fixed price.

Operation and maintenance (fixed price)
Tenderers shall state an annual, total price for operation and maintenance, including licences and user support.

Cost for running the processes (total price per annum based on estimate)
Bergen municipality has created a matrix that shows the expected volume in the first five years, cf. annex 6 Total price and price provisions. Tenderers shall state a total price for years 1, 2,3,4 and 5. The volume is only an estimate and is not binding for the municipality.

Consultancy services and an option for further development according to delivery day (hourly rate).
Bergen municipality would like an option for further development and/or further development in accordance with Delivery Day. The option is described in annex 1 and it is estimated to have a scope of approx. 250 hours per annum. The tenderer ́s hourly rate for carrying out the obligations in accordance with the contract point 5.3 is also included in this hourly rate.

Documentation requirement: Price is to be delivered in Mercell in accordance with the set up.
The tenderer ́s response to the evaluation requirements in Annex 3 Establishment of the service, as well as the training requirements in Annex 1, form the basis for the evaluation of this award criteria.
The evaluation will be based on the tenderer ́s response in accordance with the documentation requirement.

Documentation requirement: The criterium will be answered in Annex 3 Establishment of the service and Annex 2 The tenderer ́s description of the service.


Winner: Avo Consulting AS
Award value: 30832948
Number of bids: 6