Public procurement notice: Contract Notice
Published: 2025-05-21
Region: BE100
Contract type: Services
Procedure: Open procedure
CPV classification: 32300000 | 32320000 | 32321200 | 32321300 | 32323300
Estimated value: 284000000 EUR
Submission deadline: 2025-08-12
Award criteria: quality, price
EU fund: eu-funds

Technical requirements: For the full list of exclusion grounds please consult the procurement documents.
Inter-institutional framework contract for the provision of services in the field of consultancy, design, installation, support, maintenance and rental of audio-visual and conference (AV&C) services, together with the supply of AV&C equipment and associated software.
Consultancy services in the field of audio-visual and conference (AV&C), including consultancy (incl. feasibility studies, conceptual design, functional analysis, security, project management etc.) for defining an AV&C strategy, describe work/assistance/support processes, create AV&C conceptual designs, plan AV&C projects, follow up AV&C projects and services. This should also include AV&C training. 
Quality control of AV&C services, operations, maintenance, and installations.
Security and risk evaluation of AV&C services and installations.
Acoustics study, sound quality.
The framework contract is concluded for an initial period of 24 (twenty-four)     months, renewable 2 (two) time(s). Please consult the draft framework contract in the procurement documents.
Acquisition of audio-visual and conference (AV&C) equipment and associated services

Eligibility requirements: Please consult the procurement documents.
Consultancy services in the field of audio-visual and conference (AV&C), including consultancy (incl. feasibility studies, conceptual design, functional analysis, security, project management etc.) for defining an AV&C strategy, describe work/assistance/support processes, create AV&C conceptual designs, plan AV&C projects, follow up AV&C projects and services. This should also include AV&C training. 
Quality control of AV&C services, operations, maintenance, and installations.
Security and risk evaluation of AV&C services and installations.
Acoustics study, sound quality.
The framework contract is concluded for an initial period of 24 (twenty-four)     months, renewable 2 (two) time(s). Please consult the draft framework contract in the procurement documents.
Acquisition of audio-visual and conference (AV&C) equipment and associated services
Provision of AV&C Installation and maintenance services including:
Implementation specifications; Consumables related to AV&C installation and maintenance; Temporary replacement of AV&C equipment during repair period; Repair outside warranty; Transport of AV&C Equipment between premises of EU Institutions; AV&C Programming; Operating of fixed AV&C installations; Managed services (“all ­in AV solution” including reporting, installation, monitoring, and maintenance service); Provision of AV&C Training on fixed installations; Dismantling and moving AV&C installations/equipment.
Provision of rental and operating services including:
Rental of AV&C equipment and services for events and conferences; Installation, operation and de-installation of rented equipment; AV content/communication before, during or after the event;  Assessment of the AV&C equipment and services necessary to fit the requirements of the conference organisation; Provision of a remote meeting platform solution allowing to add remote users to a meeting, or a conference organised in a meeting room or at an event with interpretation option.