Public procurement notice: Contract Notice
Published: 2017-06-22
Buyer: Trondheim kommune
Country: NO
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 35121100 | 35121700 | 79711000: Alarm monitoring services
Estimated value: 50000000 NOK
Submission deadline: 2017-08-02
Award criteria: The most economic tender

Technical requirements: Trondheim municipality invites tenderers to a negotiated procedure for a contract for a system for digital safety alarms with options. The contract shall cover both establishment and maintenance.
Trondheim municipality has entered into a host municipality agreement with Klæbu and Malvik municipalities, which covers safety alarm services for inhabitants in these three municipalities. The contract includes the hire of safety alarms and reception for triggered alarms. Melhus and Midtre Gauldal municipalities have an option on the host municipality agreement and can take up this option during the contract period. If Melhus and Midtre Gauldal municipalities take up the option in the host municipality agreement, the total estimated need for alarms will increase by approx. 350. See the tender documentation point 2.3 Amendment Clauses.
The contracting authority needs to procure a new system for digital safety alarms to replace the current analogue alarm system. The new system shall be established as an integrated part of the contracting authority's duty centre for unplanned health needs. A separate system for a response centre has already been procured and put into operation and the new system shall be integrated with this.
It is important for the contracting authority that the system is future orientated and, through open and standardised interface, can easily be connected to new technology as and when it is developed by the tenderer or other actors within this area. The aim is that, in the long term, joint technical systems can be established that will cover the service recipients' needs for safety both at home and outside.
The contracting authority would like to lease the necessary equipment that is to be included as a part of this delivery and the need shall, as a minimum, cover 4 300 stationary safety alarms, 400 smoke alarms and 10 alarms for wandering (door alarms). Furthermore, there is a need for more than 25 adaptations to special equipment that will be used by persons with very special needs. The transition from analogue to digital alarms shall be carried out by the end of 2018 at the latest.
In addition, the expectation is a greater degree of digitalisation in the actual service in order to reduce the need for paper based systems and to have a more efficient work process for employees. It is expected that some of the digitalisation process can be carried out as a natural part of the transition to the new system, but there will be a need for further functionality for the digitalisation of the work processes in the service. See SSA-T Annex 4 for details on how the delivery is proposed to be divided up. See the attached documents.
The contract can be extended for one and one year at a time until notice is given, cf. point 4.1 in SSA-V.
As a result of the continual ongoing process for service development, the contracting authority will need the following options as a part of this tender enquiry:
The contracting authority would primarily like to install a new system within the secure zone in a separate operational environment, but requests, however, an option for application operation at the supplier.
Overview and short description of the terms: Tenderers shall be a legally established company. Norwegian tenderers shall submit a Company Registration Certificate. Foreign companies shall present proof that the tenderer is registered in a company register, professional register or a commerce register in the country where the tenderer is established.
The Contracting Authority requires that the tenderer's wages and working conditions are in accordance with generally applicable wage agreements or nationwide wage agreements for the appropriate area covered by the contract. The tenderer shall attach a declaration confirming that wages and working conditions are in accordance with the generally applicable collective agreements or national collective agreements, see Annex 7. In those cases where sub-providers/manufacturers with manufacturing sites in countries outside the EU/EEA are used, confirmation must be given that international concordance of work environment and employee's rights are met.

Eligibility requirements: Overview and short description of the terms: Tenderers shall be a legally established company. Norwegian tenderers shall submit a Company Registration Certificate. Foreign companies shall present proof that the tenderer is registered in a company register, professional register or a commerce register in the country where the tenderer is established.

Award value: 50000000