Public procurement notice: Contract Notice
Published: 2016-07-02
Buyer: London Borough of Bromley
Country: UK
Region: Kent
Contract type: Services
Procedure: Open procedure
CPV classification: 33195000 | 35100000: Emergency and security equipment | 35121700 | 51300000 | 79512000
Estimated value: 3200000 GBP
Submission deadline: 2016-07-29

Technical requirements: The London Borough of Bromley (‘the Council’) is inviting tenders from suitably experienced and skilled organisations for the provision of a Managed Service for Community Alarm, Telecare and Response Services to operate 24 hours a day, 365 days a year and which will include supply, installation, maintenance, monitoring and response services.
Community alarm, Telecare and Response services help vulnerable people to live at home for longer in a safe and reassuring environment with the knowledge they can access support and assistance if and when they require it.
Contractors reading this on Contracts Finder should ensure they read the full OJEU Notice on Tenders Electronic Daily or via the link on the Contracts Finder Notice to see the full scope of this procurement and instructions on how to participate.
The Council requires this end-to-end service to be managed on its behalf, which means the Provider will take responsibility for managing and delivering the service and will be the single point of contact for all communication with the Council, regardless of their supply chain partners. The Council will retain responsibility for the collection of client contributions.
The Council's current Community Alarm, Telecare and Response Services provide support for approximately 2 000 local residents. It is a requirement that the successful tenderer should establish a seamless transition to take over the Council's current supply, maintenance and monitoring of equipment and existing service users without any disruption to the service. Potential providers should also note that TUPE may apply to current Local Authority Staff.
It is expected that the successful tenderer will have excellent knowledge and understanding of local community, health and social care support services, including the voluntary sector, to ensure the most effective response to service users' needs.
— Decommissioning of community alarm and Telecare alarm equipment including removal of equipment where required;
— Decontamination service for returning used community alarm and Telecare alarm equipment to the Council's inventory for re-allocation;
The tender opportunity will be run electronically through the London Tenders Portal and suppliers will need to register their company with the portal as soon as possible (if they have not already done so) at: www.londontenders.org to ensure they are able to access and submit the relevant documents online. Suppliers are reminded that all queries and tender submissions must be made through the portal as instructed online and that any submissions and/or queries made in any other way will not be accepted.
It is anticipated the contract will commence 1.2.2017 (or as otherwise directed by the Council) and be for an initial period of 5 years with the option to extend for a further period of up to 2 years at the Council's discretion.
In full accordance with all applicable regulations, the London Borough of Bromley reserves the right should they so decide to extend the scope of the contract to cover Telehealth as indicated by the CPVs published in this notice.
Evaluation of the tender will be based on the CIPFA standing guide to the commissioning of local authority work and services tender evaluation model and in full compliance with EU Directives, the Council's Contract Procedure Rules and in accordance with the stated criteria. Tenderers should note that the evaluation of the above criteria for Quality issues, etc. will also include the operation of minimum score thresholds. If the Tenderer's proposal receives a score below the required threshold then the bid may not be considered further. (The minimum acceptable score is a requirement to obtain at least half of the available points in any particular area).
An indicative use of this model can be downloaded from the Council's website at: http://www.bromley.gov.uk/info/200095/tenders_and_contracts/265/submitting_tenders
The Council works closely with a number of its surrounding local authorities on procurement activity and is a member of the South East London Procurement Group (comprising of the London Boroughs of Bromley, Bexley, Lewisham, Greenwich, Lambeth and Southwark) as well as the Bromley Clinical Commissioning Group (CCG). In addition to the partner organisations identified above, in appropriate circumstances and in compliance with any legal and regulatory requirement, the opportunity for services to be provided through this contract may also be offered to members of this organisation and who may have similar usage volumes.
The Council may make use of the contract for further negotiated arrangements to the extent permissible and in compliance with the relevant Procurement Regulations.


Award value: 3200000