Public procurement notice: Contract Award Notice
Published: 2022-06-22
Buyer: Arkivverket
Country: NO
Contract type: Services
Procedure: Negotiated without a prior call for competition
CPV classification: 72212100: Industry specific software programming services | 72212460 | 72230000: Custom software development services | 72300000
Estimated value: 1465000 NOK
Award criteria: Lowest price

Technical requirements: Arkivverket would like to enter into a contract directly with Netcompany AS for the further development of NHAREG.
NHAREG is a system from 2015 that sees to delivering entities' need to register patient data and other metadata in the delivery list for physical patient archives that are to be sent to Norsk helsearkiv. Consideration to security means that the contracting authority would like to use the existing supplier, as this will give a quick improvement of identifiable vulnerabilities and the lowest risk connected to personal protection. It is also clearly the most socio-economic, as the system needs a major rewrite.
Netcompany developed a 'Registration Case' for NHA in 2014 - 2015, now 'NHAREG'. The system sees to delivering entities' need to register patient data and other metadata in the delivery list for physical patient archives that are to be sent to Norsk helsearkiv.
The system has been gradually expanded with new functionality, maintenance, and corrections fro 2015, and requires a major rewrite in order to cover the current framework, improve the technical debt, and see to security and personal protection requirements.
The system has identifiable vulnerability as regards security, which can be gradually critical if they are not improved. The existing supplier has in-depth insight into the code, data model, and system. It would take an unreasonable amount of time to use another supplier than the existing supplier for this assignment and it would not be responsible to wait for improvements to identifiable vulnerabilities. This is a risk that the contracting authority cannot accept due to the personal protection of those registered. Furthermore, outsourcing the rewrite would not be an efficient use of resources, as the other suppliers would have to use considerable resources to familiarise themselves with the system and source code. We have assessed that there would not be real competition for this development, as Netcompany's competitive advantage in having developed the system, knowledge of the source code, and subsequent corrections cannot be outweighed.
The contract award has been published as a by a Voluntary ex ante transparency notice because NHAREG is a system from 2015 particularly developed for Norsk helsearkiv and there is a need for altering the system. NHAREG safeguards the delivering entities' need to register patient data and other metadata in the delivery list for physical patient archives that are to be sent to Norsk helsearkiv. Consideration to security means that the contracting authority would like to use the existing supplier, as this will give a quick improvement of identifiable vulnerabilities and the lowest risk connected to personal protection. Socio-economic considerations indicate that it is most profitable to keep the existing system. It is not relevant, either in relation to time or financial reasons, to finance the development of a new system.


Winner: Netcompany Norway AS
Award value: 1465000
Number of bids: 1