Public procurement notice: Contract Notice
Published: 2020-02-19
Buyer: University of Aberdeen
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 48100000 | 72268000: Software supply services
Submission deadline: 2020-03-19
Award criteria: The most economic tender

Technical requirements: The University of Aberdeen is seeking a service provider to deliver a cloud-hosted enterprise-level solution, available 24/7, to centrally administer and coordinate the collection and intelligent analysis of acquired social media data pertaining to both the overall institutional brand as perceived online and data acquired through social media monitoring methods, tools, technologies and services to monitor internet traffic which may involve the use of the University’s name or brand, as well as use of words/phrases that may be related to the University’s interests. This includes, but is not limited to, monitoring all levels of internet media, publishers, social sites, public social media posts and tweets, blogs and comments across the major social platforms (Facebook, twitter, LinkedIn, Instagram, YouTube, Pinterest, and Chinese social media), ungated communities such as forums, news articles, public Pins, YouTube videos/comments, internet video, internet forums, etc.
The University of Aberdeen is seeking a service provider to deliver a cloud-hosted enterprise-level solution, available 24/7, to centrally administer and coordinate the collection and intelligent analysis of acquired social media data pertaining to both the overall institutional brand as perceived online and data acquired through social media monitoring methods, tools, technologies and services to monitor internet traffic which may involve the use of the University’s name or brand, as well as use of words/phrases that may be related to the University’s interests. This includes, but is not limited to, monitoring all levels of internet media, publishers, social sites, public social media posts and tweets, blogs and comments across the major social platforms (Facebook, twitter, LinkedIn, Instagram, YouTube, interest, and Chinese social media), ungated communities such as forums, news articles, public Pins, YouTube videos/comments, internet video, internet forums, etc.
Expected duration of contract = the contract shall be for 1 year with an option to extend for up to 10 individual 1 year periods, subject to satisfactory performance and mutual agreement.
ESPD Section 4B — financial years — minimum levels of standards possibly required: all financial information must be provided for the most current previous 2 reported financial years.
ESPD Question 4B1.1 (minimum standards) turnover should be up to twice the estimated contract value over the past 2 financial years. However, the client reserves the right to review and consider all supporting financial information in this regards.
During the term of the contract and for a period of 5 years thereafter, the supplier shall effect and maintain in force, with a reputable insurance company, a policy or policies of insurance covering all matters which are the subject of indemnities under the contract including product liability insurance to a minimum sum of 10 000 000 GBP and employers liability insurance to a minimum sum of 5 000 000 GBP, in each case in respect of any one incident and unlimited as to the number of incidents unless otherwise agreed by the client in writing. Where the contract relates to professional services, the supplier shall maintain in force with reputable insurers professional liability insurance in the sum not less than 5 000 000 GBP in respect of any one incident and unlimited as to numbers of claims. The client reserves the right to require adjustments to such insurance cover if they consider that to be necessary.
The buyer is using PCS-Tender to conduct this ITT exercise. The project code is 15844. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343