Public procurement notice: Contract Award Notice
Published: 2024-12-04
Buyer: NORDRE FOLLO KOMMUNE
Country: NO
Region: NO082
Contract type: Services
Procedure: Negotiated with prior call for competition
CPV classification: 72268000: Software supply services
Award criteria: quality, cost

Technical requirements: The new professional system for the child welfare service shall contribute to better, simpler and more secure case handling. The professional system shall cover the need to carry out case handling in the Child Welfare Service in accordance with the current rules. "Rules" means laws, regulations, rules and standards for IT systems. The contracting authority would like to enter into a contract with one tenderer who will be primarily responsible for the contract. The procurement concerns both facilitation and implementation of cloud services, as well as operation, maintenance and further development. The estimated contract value is NOK 4,500,000 over 4 years. The amount is only an estimate and is not binding for the contracting authority. The contracting authority will use SSA-L as the contract for the procurement. SSA-L will apply for 3 years, then an ongoing contract until one of the parties terminates it. The contracting authority will invoke the right, during the contract period, to use services and products that naturally belong to the system. The contracting authority currently uses the trade systems Visma Familia and Visma Flyt Sikker Sak.
Nordre Follo municipality invites tenderers to a negotiated procedure for the provision of a trade system for the Child Protection Service (SaaS). The system shall take care of all parts of the case processing process and facilitate simple dialogue with inhabitants.
Here we will assess the suitability and qualities of the tenderer's
system, set against the requirements set by the Contracting Authority in
requirement specifications for 'Functionality' and 'Technical' in
requirement table. Emphasis will be put on how the evaluation will be carried out.
responses covers the contracting authority ́s requirements, that the system is
clear, intuitive and has a low user threshold for all roles.
This shall be demonstrated by the tenderer through a demonstration of
the system and access to a test version. The test version shall be
available up until the contract award.
The demonstration shall include important areas within
requirement specifications and shall show the solution ́s possibilities so that
have a better basis for assessing which system is
score best on the award criteria. The demonstration will
be carried out by the tenderer and shall be free of charge for
us.
Information on demonstration of the system and users of
the test version will be sent out via the communication module in
Mercell after the tender submission.
Here we will give a high score to the tenderer who has the lowest
Total costs.
During the evaluation, the total costs will be calculated on the following
manner:
Annual costs (calculated over 8 years).
Establishment and training costs
Extras
The options will not be a part of the total costs under
evaluation.
Here we will assess the requirements in the point 'Establishment' and 'Operation'
and maintenance". We will focus on the supplier presenting
plans that are understandable and that present a correct picture of
all activities that shall be carried out in order to establish the system optimally. Emphasis will also be put on how the tenderer
set up a good process for standard upgrades and
general maintenance of the professional system, as well as continual
improvement of user experiences.


Winner: Netcompany Norway AS
Number of bids: 1