Public procurement notice: Contract Notice
Published: 2022-01-28
Buyer: Norsk Helsenett SF
Country: NO
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 64200000 | 64212000 | 64214200 | 64214400 | 64215000
Submission deadline: 2022-02-23
Award criteria: The most economic tender

Technical requirements: Contract Directorate of Health - technical operation of the national emergency doctor number 116 117 (qualification phase)
The contracting authority for this procurement is Norsk helsenett SF, on behalf of the Directorate of Health.
The general aim of the procurement is to enter into an operational contract for routing calls in the tele network, so that the public and others can use the 6 digit number 116 117 to ring, or send an SMS, and reach the manned emergency doctor centre for the geographical area they are in.
The Directorate of Health administers the operation of the joint national emergency doctor number 116 117, which was introduced on 15 September 2015, on behalf of the Ministry of Health and Care Services. The number is to be primarily used to contact the emergency doctor centre that covers the geographical area that the caller is in at any one time.
The Directorate of Health, together with the Helsetjenestens driftsorganisasjon for nødnett SF (HDO) and the municipalities, must ensure that the joint national emergency doctor number functions 24 hours a day, year round, nationwide.
A contract is to be established for routing calls in the tele network, so that the public and others can use the 6 digit number 116 117 to ring free of charge, or send an SMS, and reach the manned emergency doctor centre for the relevant geographical area they are in.
A secure and stable system must be established for 24 hour use in daily situations, but also when serious crises and events occur. The systems must be supported by professional monitoring, troubleshooting, and warnings.
The contract will be valid for 3 (three) years from the start-up date for ordinary operation. The contract will then be renewed automatically for 1 (one) year at a time, unless 6 (six) months notice is given by the contracting authority, or 12 (twelve) months notice by the tenderer, before the renewal date.
See 'Part II - SSA-D Annex 1 - The Contracting Authority's Requirements Specification', point 10.8 - Options and Additional Services.
Qualification requirement K1: Tenderers must be a legally registered company. Documentation Requirement K1: Company registration certificate or equivalent documentation showing that the tenderer is registered in a register of business enterprises, a professional register or a trade register in their country.
Qualification requirement K2  Tenderers must have adequate economic and financial capacity to fulfil their obligations under the contract.
Documentation requirement K2: The economic and financial standing must be documented by the following information for the legal applicant:
a. The last approved annual accounts with the annual report and the auditor´s report. The preliminary accounting figures for 2021 are requested, and any recent relevant information can also be presented.
b. Solidity assessment from a company with a licence to run a credit information company. The evaluation must not be older than 3 months from the deadline for receipt of tenders. It must be based on the last approved accounting figures and should report on the credit worthiness and degree of bankruptcy risk (bankruptcy prediction).
c. If a legal applicant relies on another company´s capacity to fulfil the requirement for economic and financial standing, this company must submit documentation in accordance with points a and b above, in addition to a signed commitment statement. Part III Annex 2 Commitment Statement Template (for any use of sub-suppliers), where it explicitly states that the company has joint and several liability to guarantee fulfilment of the contract.

Eligibility requirements: Qualification requirement K1: Tenderers must be a legally registered company. Documentation Requirement K1: Company registration certificate or equivalent documentation showing that the tenderer is registered in a register of business enterprises, a professional register or a trade register in their country.