Public procurement notice: Contract Notice
Published: 2020-10-28
Buyer: Dorset Council
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 72000000
Estimated value: 232000 GBP
Submission deadline: 2020-11-26
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
Public Health Dorset (PHD) is the public health service supporting Bournemouth, Christchurch and Poole Council and Dorset Council to deliver public health functions and services across the county. Part of Dorset’s Prevention at Scale agenda, LiveWell Dorset is an integrated lifestyle service delivered by PHD. It supports people to make lifestyle changes that will help improve their health. This support is offered via a range of means including online self-serve tools, initial assessment and advice, referral to other public health services, signposting to local support and 1:1 LiveWell Coaching. We also support organisations to embed prevention and behaviour change into their practice by delivering training and resources. Our support offers are underpinned by a telephone contact centre and a digital platform.
The digital platform encompasses the LiveWell Dorset website, a range of behaviour change tools to help people on their journeys to healthier living, and a Customer Relationship Management (CRM) system. Thus, the platform both supports the operational delivery of the LiveWell Dorset service and is the go-to place for individuals and organisations seeking guidance and resources on behaviour change and health improvement. Having developed this highly bespoke platform over several years, with the latest behavioural science at the heart of what we do, we are ready to take our digital offer to a new and enhanced level with a range of ambitious development objectives for the coming years.
We are seeking a provider to help us continue to manage and develop our existing digital platform (including the CRM). The key aspects of the services sought are:
• a partner who will lead the way with web development and CRM technology expertise to help achieve our digital platform development objectives.
Public Health Dorset (PHD) is the public health service supporting Bournemouth, Christchurch and Poole Council and Dorset Council to deliver public health functions and services across the county. Part of Dorset’s Prevention at Scale agenda, LiveWell Dorset is an integrated lifestyle service delivered by PHD. It supports people to make lifestyle changes that will help improve their health. This support is offered via a range of means including online self-serve tools, initial assessment and advice, referral to other public health services, signposting to local support and 1:1 LiveWell Coaching. We also support organisations to embed prevention and behaviour change into their practice by delivering training and resources. Our support offers are underpinned by a telephone contact centre and a digital platform.
The digital platform encompasses the LiveWell Dorset website, a range of behaviour change tools to help people on their journeys to healthier living, and a Customer Relationship Management (CRM) system. Thus, the platform both supports the operational delivery of the LiveWell Dorset service and is the go-to place for individuals and organisations seeking guidance and resources on behaviour change and health improvement. Having developed this highly bespoke platform over several years, with the latest behavioural science at the heart of what we do, we are ready to take our digital offer to a new and enhanced level with a range of ambitious development objectives for the coming years.
We are seeking a provider to help us continue to manage and develop our existing digital platform (including the CRM). The key aspects of the services sought are:
• a partner who will lead the way with web development and CRM technology expertise to help achieve our digital platform development objectives.
There are two options to extend the contract of 12 months each, making a potential contract of 4 years in total.


Award value: 232000