Public procurement notice: Contract Notice
Published: 2016-01-27
Buyer: NHS Wokingham CCG
Country: UK
Contract type: Services
Procedure: Restricted procedure
CPV classification: 85100000: Health services
Estimated value: 35000000 GBP
Submission deadline: 2016-03-24
Award criteria: The most economic tender

Technical requirements: CCG Commissioners across Thames Valley have come together to jointly procure a functionally Integrated NHS111/Urgent Care Service.
Central to the delivery of the Thames Valley vision for Urgent and Emergency Care services is the development of a functionally Integrated Urgent Care Service offering patients who require it immediate access to a wide range of clinicians, both experienced generalists and specialists. This model will also offer advice to health professionals in our local communities, such as paramedics and emergency technicians, so that no decision needs to be taken in isolation. Within Thames Valley this new integrated service will have access to a range of dispositions including, but not limited to, red and green ambulances dispositions and 24/7 primary care; and clinicians will be supported by the availability of comprehensive clinical records which will support robust clinical decision making and the direct booking of appointments into other services.
The Thames Valley CCGs expect to develop the model of delivery in partnership with the provider, and the final specification will be co-produced through the procurement process. We envisage a maturation approach where the full functionality of the service will evolve over the period of the contract.
— a resilient NHS 111 Provider who can support the delivery of integrated services at scale, with the ability to add refinements and capacity according to local health economy needs;
— a strengthened clinical triage and advice service that links the urgent care system together and helps patients to navigate it successfully;
— a service model which enables better integration between the NHS 111, Primary, Community and Secondary Care Services, and the 999 service so that patients receive the most appropriate response at the right time and the right place, are educated in self-help with the result that there are fewer non-elective admissions and fewer 999 calls;
The procurement of an Integrated NHS 111/Urgent Care Service across the Thames Valley Health Economies is expected to secure the following outcomes;
— Providing highly responsive urgent care services outside of hospital so people no longer choose to queue in A&E.
— Ensuring that those people with more serious or life threatening emergency care needs receive treatment in centres with the right facilities and expertise in order to maximise chances of survival and a good recovery.
— Connecting all urgent and emergency care services together so the overall system becomes more than just the sum of its parts.
Interested Providers should note that a fully integrated model will be expected to be delivered in Aylesbury Vale and Chiltern CCGs from the commencement of the contract in the context of the concurrent procurement for their local OOHs Primary Care services.
A ‘Most Capable Provider’ procurement process will be undertaken led by Wokingham CCG on behalf of the Thames Valley CCGs with the intention to award a single contract by October 2016 (with service commencement expected in April 2017) for an initial period of 5 (five) years with the option to extend for 2 (two) further years. This will involve a three stage procurement process beginning with Pre-Qualification and followed by shortlisting to a written bid stage. Written bids will be assessed and scored, with the highest scoring bidder being shortlisted to the final stage to develop and agree the final specification and contract.
Further information regarding this process can be found on our e-procurement portal (In-tend) in the ‘PQQ Instructions’ document.
The CCGs will also be holding a Supplier Briefing Event on 25.2.2016, details of which will be provided to all applicants that have registered for this procurement on the In-tend website: https://in-tendhost.co.uk/scwcsu/aspx/Home
Further information on how to express interest, including a copy of the Pre-Qualification Questionnaire can also be downloaded from there. Expressions of interest (including completed PQQ responses) must be received by 1:00 pm on the 24.3.2016.

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