Public procurement notice: Contract Notice
Published: 2021-04-20
Buyer: Arbeids- OG Velferdsetaten (NAV)
Country: NO
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 48444100 | 48490000 | 72220000: Systems and technical consultancy services
Submission deadline: 2021-05-19
Award criteria: The most economic tender

Technical requirements: In order to contribute to NAV reaching its main goal, the Directorate for Labour and Welfare has started a multi-disciplinary process to digitalise and increase the efficiency of the processes within business economics. The aim is to ensure reliable and correct management information and accounts. NAV currently has no joint purchasing system and the existing invoicing system is based on outdated technology.
The Labour and Welfare Department will therefore procure cloud services for purchasing and invoicing systems (SaaS).
The procurement will make it possible for NAV to establish general and efficient end-to-end processes for purchasing and invoices now and in the future. The objective is to:
NAV is looking for a standard cloud service (SaaS) for purchases that, amongst other things, include the following products and services:
— integrations and transfer of data, both to and from other cloud services and on-premise installations.
NAV procures goods and services for more than NOK 16 000 000 000 a year, of which goods make up approx. 40 % and services approx. 60 %, The procurement is mainly aimed at NAV's person users. NAV has a total potential of up to NOK 1 000 000 annual orders in a future purchasing system. NAV would like to procure a future-orientated, generic purchasing system for the service areas operations, aids, and labour market measures.
In the first phase, the purchasing system will cover the operations area, in which NAV procured for NOK 3 900 000 000 in 2020, split between 10 % goods and 90 % services, and nearly 6 000 suppliers. NAV does not currently have support for purchases in EHF format, and goods and services in the operations area are purchased via manual systems or via supplier portals.
5-year duration, then automatically renewed for 1 year at a time until one of the parties gives notice on the contract.
The selection of tenderers will be based on the degree of fulfilment of the following qualification requirements:
NAV is looking for a standard cloud service system for processing invoices that, amongst other things, include the following products and services:
— integrations and transfer of data, both to and from other cloud services and on-premise installations.
NAV would like to procure a future-orientated, generic invoicing system that can cover NAV's services areas operations, aids, and labour market measures.
NAV receives approx. 500 000 invoices a year via the existing invoicing system, but also invoices from other sources, and has a potential of up to 1 000 000 invoices in a new invoicing system. 97-98 % of incoming invoices through the existing invoicing system are electronic incoming invoices (EHF).
NAV has approx. 800 contracts with approx. 740 suppliers, in addition there are 517 rent contracts. NAV has approx. 9 000 active suppliers that deliver goods and services and send invoices to NAV.
5-year duration, then automatically renewed for 1 year at a time until one of the parties gives notice on the contract.

Eligibility requirements: Tenderers must be registered in a company register or trade register in the member state where the tenderer is established. Documented by: Foreign tenderers: certificate of registration in a company registered as prescribed in the legislation in the state where the tenderer is established. For Norwegian tenderers: company registration certificate from the Brønnøysund register centre will be collected through the eBevis service.