Public procurement notice: Contract Notice
Published: 2020-02-18
Buyer: VR-Yhtymä Oy
Country: FI
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 48000000
Submission deadline: 2020-03-05
Award criteria: The most economic tender

Technical requirements: The objective is to procure a Revenue Management System (referred later in all procurement documentation as RMS) as a service (SaaS) for VR-Group Ltd Passenger Services Division (referred later in all procurement documentation as VR). The procured RMS shall be as flawless and cost-effective as possible, provided in a professional and timely manner and supporting VR in meeting its strategic growth targets.
1) VR passenger services provides public transport services in commuter and long-distance traffic, by train and by bus;
VR wants to offer the customers the safest, greenest and most comfortable way to get around. VR strives for this, for example, by increasing punctuality, renewing the pricing model and improving the services.
For its customers, the most important thing is that the train trip is easy and effortless. For example, it is possible to work during the train trip, and the comfort of travel is increased by free internet and restaurant services. Stations are in central locations and the train is a safe means for transport. Travel times keep getting faster.
VR aims to make its vision a reality by implementing a strategy that focuses on customers, competitiveness, growth and sound fundamentals. The objective is that train travel will be the most popular mode of transport.
VR is preparing for the upcoming Rail competition in passenger traffic in Finland. Train traffic is in indirect competition with other modes of transport, especially buses and passenger cars.
RMS procurement for VR passenger services: VR is procuring an RMS as a service (SaaS) solution, which includes an intuitive graphical user interface for revenue management decision-making, forecasting and optimization. VR is wishing to acquire a series of services to implement and operate a ready-built, configurable, automated and proven RMS.
(b) graphical user interface to allow the analysts to properly surf the analysis and challenging the system to extrapolate the maximum of the Revenues and volumes opportunity;
VR expects that the RMS candidates can provide modern RMS product as a SaaS solution and software development technologies with REST API’s. VR values also RMS which is scalable and can cope with changes in user requirements (e.g. such as changes in product and pricing structure and optionally addition of revenue management of ancillary services and groups to the scope of RMS). VR's technology landscape is currently developing. For example, the new sales system platform is built with modern micro-services architecture on public cloud infrastructure.
VR expects that the RMS candidates have experience, expertise and track-record in providing and implementing these services. RMS will enable VR Passenger Service Revenue Management and Pricing team best in class system capabilities for forecasting and optimization to sell the right prices to the right customers at the right time.
VR expects RMS to deliver results to long-distance train traffic, but later there are other business areas; such as commuter train traffic and Finland-Russia traffic that optionally could be added into the scope of RMS.
In order to keep the tendering process manageable, VR has restricted the amount of candidates. The maximum amount of candidates that will proceed to the negotiation phase is limited to 5 candidates.
In first-hand the candidates will be eliminated by minimum selection criteria that are introduced in ESPD Part IV and other criteria in the invitation to participate. In case there are more than 5 eligible candidates than the maximum number of participants requesting to participate in the negotiation, the elimination will be done through the scoring presented in Annex 2 – Scoring.
In case of equal scoring, the candidate with better scores in reference no 1 will be selected. If the candidates still have equal scores, the candidate with better scores in reference 2 will be selected. If the candidates even have equal scores, the candidate with better scores in reference 3 will be selected. If the candidates have equal scores also in reference No 3, the selection will be made through lottery.
The information needed for scoring is to be filled out in Annex 1: Additional selection criteria. The form must be filled out and returned as a file attachment with the request to participate.