Public procurement notice: Contract Notice
Published: 2025-05-19
Buyer: Trondheim Renholdsverk AS
Country: NO
Region: NO060
Contract type: Services
Procedure: Negotiated with prior call for competition
CPV classification: 48000000 | 48100000 | 48400000 | 72000000 | 72200000
Submission deadline: 2025-06-19
Award criteria: quality, price

Technical requirements: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003,  p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.

Eligibility requirements: Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
Minimum qualification requirements
Tenderers shall be registered in a company register, professional register or a commerce register in the country where the tenderer is established. 

Documentation:
• Norwegian companies: Company Registration Certificate.
Foreign companies: Documentation that the tenderer is registered in a company register, professional register or a commerce register in the country where the tenderer is established. 

The certificate must not be older than 12 months calculated from the tender deadline.
Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that:
Minimum qualification requirements
Tenderers must have the financial capacity to fulfil the contract. Tenderers are required to be credit worthy without security requirements, have satisfactory liquidity and solidity, minimum A or equivalent.

Documentation:
Credit rating based on the most recent financial figures. The credit rating must not be more than three months old. The rating shall be carried out by a credit rating company with licence to conduct this service.
Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration.
Minimum qualification requirements
Tenderers shall have experience from similar contracts.

Similar assignments mean deliveries of the trade system for the sanitation industry.

Documentation:
Complete annex 3. Description of relevant, similar deliveries in the last 5 years. Including information about the value, time and recipient (name, telephone and email). The contracting authority must be given the authority to contact the person in question. The references will only be contacted if required.
Can tenderers submit certificates issued by independent bodies that document that the tenderer fulfils the stated quality assurance standards, including universal design requirements?
Minimum qualification requirements
1. Tenderers are required to have an established quality assurance system.  

Documentation:

Documentation of a quality assurance system. 

An account of the tenderer ́s existing routines and documentation that the requirement for the quality assurance system/management system applicable for the assignment is covered. If this is described in the tenderer ́s quality assurance system iht. ISO 9001 or equivalent, documentation of this can be enclosed.

2. Tenderers are required to have a documented and implemented information security management system.

Documentation:

Information Security Documentation

Valid ISO 27001 certificate,

Or
The report/evaluation of the tenderer's management system prepared by an independent third party (e.g. an auditing company) with competence to assess the management system.

Or
Internal description of the management system for information security and how this is adhered to.
Is the tenderer able to submit certificates issued by independent bodies as documentation that the tenderer fulfils the stated environmental management systems or standards?
Minimum qualification requirements
Tenderers are required to have an environmental management system.

Documentation:
 Documentation of an environmental management system. 

An account of the tenderer ́s existing routines and documentation that the requirement for the environmental management system applicable for the assignment is met. If this is described in the tenderer ́s environmental management system iht. ISO 14001, EMAS, Miljøfyrtårn or equivalent, documentation of this can be enclosed.
SSA-L including ethical guidelines and data processing agreement.
Quality and functionality:

• Compliance with requirement specifications - underweight 70%:
Assessment of fulfilment and descriptions of T and S/T requirements as stated in annex 1.

• Presentation of the solution - underweight 30 %:
User friendliness and functionality with particular emphasis on flexibility in TRV ́s user environment. The system and user administration will also be elements in this review. 

When evaluating a demonstration, emphasis will be put on experienced user friendliness and experienced functionality in the standard system in order to get a better overall picture of the needs described in the customer ́s requirement specifications.
• Total evaluation sum price form, cf. column D38.
• Pricing of any reservations.
Implementation ability

• Progress plan for the establishment project - underweight 50 %
 To what degree the tenderer ́s plan for carrying out the delivery (including proposals for a payment plan) is realistic and meets the contracting authority ́s wishes for delivery dates (the maximum delivery time is 12 months from and including the date the contract is signed), as well as the tenderer ́s proposal for organising and collaborating with the customer. Longer time for approval of the delivery than the SSA-L standard provision in point 3.3 will also be emphasised positively. 
  
It is considered an advantage if the largest possible share of the requested functionality, cf. Annex 1A, that is offered, is used by TRV or other customers. 

Concrete plans for developing a system to improve functionality beyond what is required in annex 1A can also be emphasised, which provides innovation and streamlines work processes for the customer or other actors in the sanitation industry. A relevant example here is, for example, concrete plans to use AI and machine learning to improve the system.

• Team composition, competence and experience of the tenderer ́s offered key personnel - underweight 50 %

The following will be particularly emphasised:
Relevant experience from implementation of a trade system for the sanitation industry.
- Knowledge of work processes and challenges in the sanitation industry.
Relevant experience from equivalent roles in other projects.
- Whether or not the offered key team has documented previous cooperation in similar projects.
- Education level and relevant work experience.
Trondheim Renholdsverk AS shall procure a trade system for sanitation. A complete system is wanted for safeguarding the sanitation service for Trondheim municipality which, however, is not limited to: subscription administration, invoice documentation, emptying routes, maps, storage function for articles, reporting system, deviations and service assignments etc. It shall be delivered as a cloud system - SaaS, but the On-Prem system can be accepted in a shorter temporary transition phase.  Tenderers can deliver a complete system in one and the same programme, or a system where several programmes from different manufacturers are integrated, which together constituted a complete system. The tenderer will be responsible for the entire system and the customer will only deal with the main supplier as the contract party. The agreement also includes an option for a system for route optimisation. See Annex 1 requirement specifications for further detailed specifications. The contractual relationship will be regulated by SSA-L. The duration of this agreement is 3 years, with annual extensions until the Contracting Authority chooses to terminate the contract.