Public procurement notice: Contract Notice
Published: 2018-10-27
Buyer: SSE Services Plc
Country: UK
Contract type: Services
Procedure: Competitive dialogue
CPV classification: 72000000
Estimated value: 75000000 GBP
Submission deadline: 2018-11-16
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
The Authority currently manages their IT Infrastructure operations and related support service using mainly in-house services with a small number of specific areas under a managed service with external suppliers.
Through the accelerated adoption of cloud services and the transition of current “on premise” technology solutions to more flexible and cost controllable ways of working, the Authority wishes to deliver more value to the business, drive down the cost to serve and make it easier for the business to engage IT.
To achieve these outcomes, the Authority wishes to explore options to engage with a single Supplier that can either prime a solution that fronts a selection of best in breed partners, or provide a direct solution, that can deliver its Infrastructure Operations directly in the UK and Ireland.
Volumetrics and Scope of Services required are provided in the Procurement Documents available upon expression of interest sent to Fit.Procurement@sse.com
RFI Pre-qualification evaluation criteria is stated in the Procurement Documents which can be accessed upon expression of interest being sent to Fit.Procurement@sse.com
Capabilities required for project and professional service delivery (direct or through a partnership).
If successful, Supplier will be registered in the Achilles Supplier Regisration System (SRS) before Contract Award.
Further information provided in the procurement documents which can be accessed upon receiving an expression of interest at Fit.Procurement@sse.com

Eligibility requirements: UK based operations required. UK based clientele required. Supplier must have business with utilities clients. Supplier must have a UK based utilities customer. Must have an existing end to end IT managed service operations (direct or through a partnership). Capabilities required for project and professional service delivery (direct or through a partnership). Existing End User Computing delivery capability (direct or through a partnership). Existing Instructure Management and Support capability (direct or through a partnership). Existing IT Service Management capability (direct or through a partnership). Proven IT Helpdesk/Service Desk capability (direct or through a partnership). Min 30 000 000 GBP annual revenue requirement from UK based utilities. Min 100 000 000 GBP annual revenue from UK IT Infrastructure Service Ops. Information Security Management System ISO 27001 or equivalent certification must. IT Service Management ISO 20000 or equivalent certification must. OHSAS 18001 must for organisational health and safety Helpdesk Institute; HDI certification or equivalent certification required Minimum Microsoft Gold Partnership. If successful, Supplier will be registered in the Achilles Supplier Regisration System (SRS) before Contract Award.

Award value: 75000000