Public procurement notice: Contract Notice
Published: 2017-02-28
Buyer: The Secretary of State for Health acting through the Department of Health
Country: UK
Region: UNITED KINGDOM
Contract type: Services
Procedure: Open procedure
CPV classification: 85000000 | 85100000: Health services
Estimated value: 100000 GBP
Submission deadline: 2017-03-27
Award criteria: Price, Quality — Method Statement, Quality — Process Map of Health and Social Care Whistleblowing routes., Quality — Team Members, Quality — Website and Technology, Quality — Risk and Reporting Of Management Information, Quality — Promotion of the Service, Quality — Contract Implementation, Transfer and Exit

Technical requirements: Price
Quality — Method Statement
Quality — Process Map of Health and Social Care Whistleblowing routes.
Quality — Team Members
Quality — Website and Technology
Quality — Risk and Reporting Of Management Information
Quality — Promotion of the Service
Quality — Contract Implementation, Transfer and Exit
The Department of Health (DH) helps people live better for longer. We lead, shape and fund health and care in England, making sure people have the support, care and treatment they need, with compassion, respect and the dignity they deserve.
An organisation is sought to provide a Speaking Up package of services for people who work in the NHS and Adult Social Care sector and for providers of NHS services and Adult Social Care services. The objective of the guidance and signposting helpline is to support people who wish to speak up about matters that affect the delivery of care, particularly patient safety.
4. escalation procedures where issues such as potential safeguarding situations need to be acted upon;
1. NHS workers (including trainees, agency staff, and those that work outside of normal working hours);
2. Staff employed in the adult social care sector (including trainees, agency staff, and those that work outside of normal working hours);
1. ‘Intelligent guidance’ for people who wish to speak up from the Health and Adult Social Care sectors, including ‘signposting’ to appropriate material, to support them in ‘speaking up’;
2. Access to guidance on ‘Speaking Up’ (including whistleblowing) for organisations within the NHS and social care environment; and

Eligibility requirements: All participants must provide the information requested for technical and professional ability as set out in the Invitation to Tender (ITT). Details are provided in the Instruction documents issued as part of the Invitation to Tender (ITT) pack. We will exclude Potential Providers where there is a high risk of: Insolvency over the lifetime of the contract. Inability to cope with the contract size. Insufficient financial capacity to deliver the services effectively. You will be awarded a pass in this section if you meet these requirements: You must have a current ratio (current assets/current liabilities as referenced in the last audited accounts) greater than or equal to 1 Where these requirements are not met (or where information is not available), we may seek further information including unaudited accounts, management accounts, cash-flow statements and any other appropriate documentation. An assessment will be made using all available information, including financial accounts submitted, established indicators of risk and financial strength through Dunn & Bradstreet (or equivalent), financial value and nature of the project. We may (at our sole discretion) award a pass mark where Potential Providers can provide a guarantee of performance and financial standing through a parent company guarantee from the ultimate asset-owning parent and/or a performance bond. Only in the event material concerns may not be rectified will Potential Providers receive a Fail. All participants must provide the information requested for technical and professional ability as set out in the Invitation to Tender (ITT). Details are provided in the Instruction documents issued as part of the Invitation to Tender (ITT) pack. All participants must provide the information requested for technical and professional ability as set out in the Invitation to Tender (ITT). Details are provided in the Instruction documents issued as part of the Invitation to Tender (ITT) pack. All participants must provide the information requested for technical and professional ability as set out in the Invitation to Tender (ITT). Details are provided in the Instruction documents issued as part of the Invitation to Tender (ITT) pack.
We will exclude Potential Providers where there is a high risk of: Insolvency over the lifetime of the contract. Inability to cope with the contract size. Insufficient financial capacity to deliver the services effectively. You will be awarded a pass in this section if you meet these requirements: You must have a current ratio (current assets/current liabilities as referenced in the last audited accounts) greater than or equal to 1 Where these requirements are not met (or where information is not available), we may seek further information including unaudited accounts, management accounts, cash-flow statements and any other appropriate documentation. An assessment will be made using all available information, including financial accounts submitted, established indicators of risk and financial strength through Dunn & Bradstreet (or equivalent), financial value and nature of the project. We may (at our sole discretion) award a pass mark where Potential Providers can provide a guarantee of performance and financial standing through a parent company guarantee from the ultimate asset-owning parent and/or a performance bond. Only in the event material concerns may not be rectified will Potential Providers receive a Fail. All participants must provide the information requested for technical and professional ability as set out in the Invitation to Tender (ITT). Details are provided in the Instruction documents issued as part of the Invitation to Tender (ITT) pack.
We will exclude Potential Providers where there is a high risk of: Insolvency over the lifetime of the contract. Inability to cope with the contract size. Insufficient financial capacity to deliver the services effectively. You will be awarded a pass in this section if you meet these requirements: You must have a current ratio (current assets/current liabilities as referenced in the last audited accounts) greater than or equal to 1 Where these requirements are not met (or where information is not available), we may seek further information including unaudited accounts, management accounts, cash-flow statements and any other appropriate documentation. An assessment will be made using all available information, including financial accounts submitted, established indicators of risk and financial strength through Dunn & Bradstreet (or equivalent), financial value and nature of the project. We may (at our sole discretion) award a pass mark where Potential Providers can provide a guarantee of performance and financial standing through a parent company guarantee from the ultimate asset-owning parent and/or a performance bond. Only in the event material concerns may not be rectified will Potential Providers receive a Fail.
All participants must provide the information requested for technical and professional ability as set out in the Invitation to Tender (ITT). Details are provided in the Instruction documents issued as part of the Invitation to Tender (ITT) pack.
All participants must provide the information requested for technical and professional ability as set out in the Invitation to Tender (ITT). Details are provided in the Instruction documents issued as part of the Invitation to Tender (ITT) pack. All participants must provide the information requested for technical and professional ability as set out in the Invitation to Tender (ITT). Details are provided in the Instruction documents issued as part of the Invitation to Tender (ITT) pack.