Public procurement notice: Contract Notice
Published: 2025-05-02
Buyer: Utenriksdepartementet
Country: NO
Contract type: Services
Procedure: Competitive tendering
CPV classification: 85120000: Medical practice services | 85121000: Medical services | 85140000: Miscellaneous health services | 85141000: Services provided by medical personnel | 85141220
Estimated value: 10000000 NOK
Submission deadline: 2025-05-27

Technical requirements: The procurement will be made in accordance with the Public Procurement Act of 17 June 2016 (the Procurement Act) and the Public Procurement Regulations (procurement regulations) FOR 2016-08-12-974, parts I and IV.
The tender contest is published in Doffin and TED.
The contracting authority reserves the right to award the framework agreement without having contact with tenderers beyond making any minor clarifications/corrections of the tenders. 
Negotiations can, however, be carried out if the contracting authority, after the tenders have been received, considers it appropriate. The selection will, in such cases, be made after an evaluation of the tender offer in accordance with the award criteria. Emphasis is put on the fact that no tenderers can expect a dialogue on their tender and must, therefore, submit their best tender.
The aim of the procurement is to cover the Ministry's need for foreign servicemen, accompanying family, local employees with membership in Norwegian National Insurance and interns at foreign stations, as well as employees on international official journeys can receive assistance with injury or illness.
There must be a 24 hour consulting service. The service shall cover the whole world, 24 hours a day and every day of the year. Personnel at the centre shall be able to provide proper medical advice, assess whether necessary treatment can be given on site, whether it is necessary to arrange transport to the nearest proper treatment place or to the Norway.
Tenderers must have sufficient economic and financial capacity to carry out the assignment, in which, among other things, being creditworthy without any requirement for collateral will be adequate. A credit rating with key figures from a certified credit rating company or other form of documentation to demonstrate that the requirement has been met.
Certificates, not older than six months, confirming that the tenderer has fulfilled their tax, social security and VAT payment obligations, can be ordered and obtained from Altinn by using a separate link on the skatteetaten.no. If this is not possible, it can be ordered from the tax collector or the Norwegian Tax Administration. The certificate is electronically certified and is therefore not signed. See the skatteetaten.no for further information.

Eligibility requirements: Tenderers must have sufficient economic and financial capacity to carry out the assignment, in which, among other things, being creditworthy without any requirement for collateral will be adequate. A credit rating with key figures from a certified credit rating company or other form of documentation to demonstrate that the requirement has been met.
Certificates, not older than six months, confirming that the tenderer has fulfilled their tax, social security and VAT payment obligations, can be ordered and obtained from Altinn by using a separate link on the skatteetaten.no. If this is not possible, it can be ordered from the tax collector or the Norwegian Tax Administration. The certificate is electronically certified and is therefore not signed. See the skatteetaten.no for further information.
Legally established company.
Norwegian companies: Company Registration Certificate or printout from the Register of Business Units for non-registration obliged individual companies.
Foreign companies: Confirmation that the company is registered in a trade or business register as prescribed by the law of the country where the tenderer is established. The confirmation can be delivered in writing or with reference to BRIS.
The tenderer must have sufficient ability and experience to be able to carry out the delivery.
A description of up to three of the tenderer's most relevant assignments in the last three years, together with information on the contracts ́ value, date of delivery or execution and the name of the recipient. 
Equivalent delivery(s) means medical advice by telephone for persons globally and that the tenderer has ensured access to health care and MedEvac globally. Tenderers are themselves responsible for ensuring that the description is of such a nature that it documents that the requirement is met.
Sufficient capacity to fulfil the nature and scope of the agreement.
A description of the personnel that the tenderer has at his disposal for fulfilment of the contract.
The aim of the procurement is to cover the Ministry's need for foreign servicemen, accompanying family, local employees with membership in Norwegian National Insurance and interns at foreign stations, as well as employees on international official journeys can receive assistance with injury or illness.
There must be a 24 hour consulting service. The service shall cover the whole world, 24 hours a day and every day of the year. Personnel at the centre shall be able to provide proper medical advice, assess whether necessary treatment can be given on site, whether it is necessary to arrange transport to the nearest proper treatment place or to the Norway.