Public procurement notice: Contract Notice
Published: 2021-08-20
Buyer: Rigspolitiet
Country: DK
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 72000000 | 72250000: System and support services | 72261000: Software support services | 72263000: Software implementation services | 72265000: Software configuration services
Estimated value: 15000000 DKK
Submission deadline: 2021-09-16
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
The Danish National Police need to acquire a new solution to replace the current Voice Broadcast solution.
The Danish National Police acquires the solution on behalf of the users, which among other includes the National Emergency Response Centre (NBC), the National Situations and Operations Center (NSIOC), the National Operational Staff (NOST) and all the police districts, including, Greenland and the Faroe Islands. The solution will serve as a critical communication platform for national and international security incidents and emergencies.
The Danish National Police wants a solution based on Software as a Service, which is already used in organisations comparable to the Danish National Police and that can be integrated with other systems. The solution will be used collectively for communication with approximately 10,000 – 12,000 police employees. About 60 people are expected to access the solution as administrators and it is expected that about 500 users will use the solution for communication. Furthermore, it is expected to use the solution across 20-25 organisational units.
Functionality: The Users need to communicate and send out messages, both within the police and to external partners, via SMS, e-mail or voice mail. Some messages/calls require response options so that users can see who and how many people responded.
Overview: The solution must provide a quick overview of sent messages – Who has received the message and responded?
Operation: The solution must be easy and intuitive to use. An operator shall be able to send messages quickly and efficiently after a simple introduction to the solution.
The solution must support the call for civilian employees in specific situations with a response option.
A. Implementation and integration: The solution is made available to the National Police as a Software as a Service including continuously maintenance of the solution and integrations (e.g. new versions, releases, patches and bug fixes).
C. Training: The supplier must provide training material and training of super users. The training material must enable the Danish National Police to train other users in the solution.
D. Consultancy services or other services provided on an hourly basis: During the contract period, the supplier must provide consultancy services, e.g. in technical assistance for configuring future integrations at the customer's request and the scope and services relating to the termination of the contract.
An on-demand guarantee from a recognized financial institution must be provided in connection with payments in advance. Other potential requirements to deposits and guaranties will be stated in the tender documents.
Invoicing must be done electronically in accordance with the applicable Danish legislation on public payments Danish consolidation act. no. 798 of June 2007 with later amendments. Reference is made to the tender documents regarding the exact payment terms.
No particular legal form is required. If the contract is awarded to a group of suppliers (e.g. a consortium), the participants are required to undertake joint and several liabilities and to appoint one supplier to represent the group.
The contract must be conducted in consideration of corporate social responsibility and it contains a labour clause. The labour clause obligates the supplier and potential sub-suppliers to provide labour terms (salary, work hours and other relevant terms) that are not less favourable than those that are applicable for similar work in accordance with collective agreements made by the most representative unions and employers' organizations within this field of work.

Eligibility requirements: The candidate must submit the following documentation regarding the candidate's economic and financial standing: 1) Declaration stating the candidate's annual turnover for the last 3 financial years,  if publication of annual reports is required under the law of the country in which the candidate is established, and to the extent such information is available. 2) Declaration stating the candidate's equity for the last 3 financial years, to the extent such information is available.
Minimum requirements: 1) The candidate must have had an annual turnover of at least EUR 3,355,000 in each of the last 3 financial years. If the candidate is composed of a group of entities (e.g. consortium), including temporary joint ventures, the annual turnover is calculated as the sum of all the participants annual turnover in each of the last 3 financial years available. 2) The candidate must have had a positive equity in each of the 3 last financial years. If the candidate is composed of a group of entities (e.g. consortium), including temporary joint ventures, the declarations must be submitted by each participant. If the candidate relies on the economic and financial standing of an entity or entities (e.g. a mother company or subcontractor), the declarations must be submitted by each entity. If the candidate is composed of a group of entities (e.g. consortium), including temporary joint ventures, the annual turnover is calculated as the sum of all the participants equity in each of the last 3 financial years available. If the candidate relies on the economic and financial capacity of other entities in relation to the fulfilment of minimum requirements, the candidate and the entities in question will be required by the contracting entity to undertake joint and several liability for the performance of the contract.
The candidate must submit the following documentation regarding the candidate's technical and/or professional ability: A list of the 3 most significant comparable deliveries (references), see section II.1.5), that the candidate has carried out in the latest 3 years before the expiry of the deadline for application. Preferably, for each delivery (reference) the list should include: -	The recipient of the delivery, (if possible and preferably including contact information) -	The value of the delivery (preferably in EUR). -	Period of time (please state both start date and end date) -	A clear and detailed description of the delivery -	The candidates role in the performance of the delivery The contracting authority reserves the right to contact the recipient in order to validate the information about the delivery. The candidate may include no more than three (3) deliveries in the list regardless of the candidate being a consortium or relying on other entities technical and/or professional ability. If the list include more than three (3) deliveries, the contracting entity will only consider the three (3) first deliveries when assessing the candidate's technical and/or professional ability. Only deliveries performed within the last three (3) years will be taken into consideration when assessing the candidate's technical and/or professional ability. Consequently, if a part of the delivery has not been carried out within the past three (3) years, or if a part of the delivery has not been completed at the time limit for receipt of the request to participate, this particular part will not be included in the assessment of the delivery. Therefore, it is important that the candidate clearly states which part (e.g. with regard to size, value, quantity or volume etc.) of an ongoing delivery that has been carried out within the past three (3) years. The candidates are encouraged to submit the list in the template provided by the contracting entity.

Award value: 15000000