Public procurement notice: Contract Notice
Published: 2020-08-10
Buyer: Uttlesford District Council
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 32552120 | 33190000 | 33196100 | 33196200 | 79711000: Alarm monitoring services
Estimated value: 1200000 GBP
Submission deadline: 2020-09-03
EU fund: ESF

Technical requirements: To provide a telecare monitoring service 24/7 for Council Sheltered Accommodation and for dispersed alarms in the community along with a mobile response service out of hours for these service users.
To express your interest in this opportunity, simply email your name and address to procurement@uttlesford.gov.uk before the deadline on 3 September 2020. Completed tenders must be received no later than 11.00, on Wednesday 30 September 2020. It is envisaged that the contract shall be awarded by 1 December 2020, to go live on 1 April 2021, allowing a 3-month mobilisation period.
Within the local government district of Uttlesford, for which the Council Offices are based in Saffron Walden, Essex CB11 4ER.
The service comprises both monitoring and response services within our sheltered accommodation sites, of which there are currently 16, along with dispersed alarms in the community.
At the time of tendering this contract, we estimate there to be 380 occupied dwellings within our sheltered accommodation and 720 dispersed alarms across the district.
Essex County Council supports the provision of dispersed alarms in the community (‘Lifelines’). They are currently reviewing their Assistive Technology agreement with Essex Carelines and intend to award a contract to a lead provider. Depending on the decision, there may be an impact on the number of dispersed service users that we will maintain.
Hardwire alarms may be triggered in sheltered sites from individual residencies, communal areas and from building management functions such as boiler rooms, door entry systems and smoke/fire alarms.
The majority of dispersed alarms are placed in domestic dwellings throughout the district although some are in sheltered schemes where hardwire systems have not been provided
The service provider shall be required to monitor all alarms 24/7, passing on requests to respond to the sheltered housing team at The Council during Working Hours whilst providing their own response service out of hours.
To express your interest in this opportunity, simply email your name and address to procurement@uttlesford.gov.uk before the deadline on 3 September 2020. Completed Tenders MUST be received no later than 11.00, on Wednesday 30 September 2020. It is envisage that the contract shall be awarded by 1 December 2020, to go live on 1 April 2021, allowing a 3-month mobilisation period.
— be fully accredited to the Telecare Services Association quality standards framework, service delivery modules for Telecare Monitoring and for response services (formerly the Code of Practice) as demonstrated by regular audits.
The contract shall be awarded on the basis of most economic advantageous tender (MEAT) and shall be assessed on a quality: price ratio whereby the quality score shall be divided by the price tendered. This results in a figure that represents how many quality points are scored for each pound sterling the provider intends to charge. Price shall be weighted 60 %. Full details are set out in the invitation to tender/tender documents, including the right for due diligence reviews.
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SME's) however any award shall be based solely on the criteria set out in the tender documents.
The contracting authority will incorporate a minimum of 10-calendar days standstill period following the award decision notice. The Public Contracts Regulations 2015 (‘the Regulations’) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the regulations to take action in the High Court (England, Wales and Northern Ireland). As stated within the regulations, any such action must be started within 30 days beginning on the date when the aggrieved party first knew or ought to have known that grounds for starting a claim had arisen.


Award value: 1200000