Public procurement notice: Contract Award Notice
Published: 2020-03-02
Buyer: DSB
Country: DK
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 72260000: Software-related services | 72261000: Software support services | 72267000: Software maintenance and repair services | 72300000 | 72315000: Data network management and support services
Estimated value: 67000000 EUR
Award criteria: The most economic tender

Technical requirements: The procurement includes transition and transformation, operation of IT infrastructure and business applications, including: cross functional services, data center services, sap services, network and software-defined network services and cloud operation services, projects and other consultancy services regarding business and infrastructure.
(ii) increasingly adopts cloud to realise its digitalisation strategy and balances costs with the need for flexibility, agility, and speed; and (iii) applies a high level of automation and software-as-a-service technologies in order to quickly bring new services to DSB's business, end users and customers. All further described in the tender documents. The main services of the agreement comprise transition and transformation including the transfer of existing services from the incumbent suppliers to the new supplier and the execution of predefined internal supplier transition projects and other projects and services as mentioned below. The supplier will have end-to-end responsibility for completing the transition and any transformation projects and for performing the services mentioned below.
1) Cross functional services comprise the services, which apply to all service towers under the agreement, such as capacity, availability, change, asset, release and deployment and incident and problem management;
2) Data centre services comprise a number of infrastructure services related to the monitoring, operation, maintenance, and certain support of data centre infrastructure and facilities, servers, databases, middleware, operating systems, storage, backup, etc., covering both on-premises and cloud environments as and when DSB decides to place more systems in production on a cloud-based service;
3) Network services primarily based on software-defined network comprise the monitoring, operation, maintenance and certain support of the network on and between DSB's locations and WAN connections to supplier's data centre and relevant third party supplier's service locations (e.g. a cloud capacity provider), including configuration and administration of the network on DSB's locations (except for handling of physical equipment and cabling);
5) Cloud operation services comprise the operation of Infrastructure as a Service (IaaS), Functionality as a Service (FaaS), Software as a Service (SaaS) and Platform as a Service (PaaS) in relation to cloud infrastructure delivered by DSB's third-party cloud service provider enabling DSB e.g. to deploy and run arbitrary software, such as operating systems and applications, and deploy applications onto DSB's cloud environment.
In Section II.2.11). The contract is for a period of 4 years from the transition end date with an option for DSB to extend with additional periods of minimum 12 month up to 36 months in total.
Pursuant to the Danish Act on the Complaints Board for Public Procurement, etc. (lov om Klagenævnet for Udbud m.v.) (the Act is available (in Danish) at www.retsinformation.dk), the following deadlines apply to the lodging of complaints:
Complaints for not having been selected must be submitted to the Danish Complaints Board for Public Procurement before the expiry of 20 calendar days, see section 7(1) of the Act, from the day after submission of notification to the candidates concerned of the identity of the successful tenderer if the notification is accompanied by an explanation of the grounds for the decision in accordance with section 2(1), para. (1) of the Act.
In other situations, complaints of award procedures, see section 7(2) of the Act, must be lodged with the Danish Complaints Board for Public Procurement before the expiry of:
1) 45 calendar days after the contracting entity has published a notice in the Official Journal of the European Union that the contracting entity has entered into a contract. The deadline is calculated from the day after the day when the notice was published;
2) 30 calendar days calculated from the day after the day when the contracting entity has notified the tenderers concerned that a contract based on a framework agreement with reopening of competition or a dynamic purchasing system has been entered into if the notification includes an explanation of the relevant grounds for the decision;
3) 6 months after the contracting entity has entered into a framework agreement calculated from the day after the day when the contracting entity has notified the affected candidates and tenderers, see section 2(2) of the Act.
Not later than at the time of lodging a complaint with the Danish Complaints Board for Public Procurement, the complainant must notify the contracting entity in writing that a complaint has been lodged with the Danish Complaints Board for Public Procurement and whether the appeal was lodged during the stand-still period, see section 6(4) of the Act. In cases where the complaint was not lodged within the standstill period, the complainant must furthermore indicate whether a suspensory effect of the complaint has been requested, see clause 12(1) of the Act.


Winner: Tata Consultancy Services Ltd
Award value: 67000000
Number of bids: 3