Public procurement notice: Contract Notice
Published: 2016-12-20
Buyer: Scottish Water
Country: UK
Region: SCOTLAND
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 72222300: Information technology services
Submission deadline: 2017-01-09
Award criteria: The most economic tender

Technical requirements: Scottish Water (SW) is now commencing a procurement process via the negotiated procedure to select supplier(s) to operate our IT estate and enter into a partnering approach with Scottish Water to deliver our ambitious vision for the extensive future use of technology throughout the Scottish Water business. We will select and negotiate with our new partners to replace existing outsourcing contracts during 2017 for transition to the new contracts in 2018.
The total estimated value for the contract is 200 000 000 - 300 000 000 GBP over the intended 8 year period
Please refer to Appendix 1 Full Advert Information Document and accompanying appendices for more detail.
The services being procured are divided into two lots; Lot 1 Customer Centric Services focuses on the end-to-end customer experience, application management and management of change. Lot 2 IT Infrastructure and Logistics focuses on the delivery of the core IT services including infrastructure and networks.
Included in both lots are partnership and project delivery services where we ask suppliers to work closely with us to deliver innovative strategies and designs that will drive substantial new value for Scottish Water from technology.
To do this we invite partners to help us develop a close, high-trust and intensely collaborative working relationship between our teams so as to deliver our ambitions for a digitally enabled water company and we ask you to share your ambitions with us so we can help you deliver on your ambitions.
Please refer to Appendix 1 Full Advert Information Document and accompanying appendices for more detail.
The services being procured are divided into two lots; Lot 1 Customer Centric Services focuses on the end-to-end customer experience, application management and management of change. Lot 2 IT Infrastructure and Logistics focuses on the delivery of the core IT services including infrastructure and networks.
Included in both lots are partnership and project delivery services where we ask suppliers to work closely with us to deliver innovative strategies and designs that will drive substantial new value for Scottish Water from technology. To do this we invite partners to help us develop a close, high-trust and intensely collaborative working relationship between our teams so as to deliver our ambitions for a digitally enabled water company and we ask you to share your ambitions with us so we can help you deliver on your ambitions.
Applicants will be expected to be of sufficient financial and economic standing to support the anticipated contract value. All applicants must complete the financial questions within the pre-qualification questionnaire and tender documentation, when issued. A minimum balance sheet of 50 000 000 GBP is required by each bidder or their parent organisation. This pre-qualification questionnaire will be issued towards the end of January 2017.
All applicants will be required to complete a subsequent pre-qualification questionnaire to assess technical capacity of applicants. For example proven relevant lot experience,
Innovation, whilst meeting and exceeding customer needs as deemed applicable by lot. Selection criteria will be stated in the procurement documentation. All applicants will be required to complete a pre-qualification questionnaire, signed eligibility/non disqualification of Director Certificates.
Scottish Water reserves the right to require deposits, guarantees, bonds or other forms of appropriate security.
All prices quoted in tenders shall be in GBP excl. VAT and all payments shall be made in GBP. Payments shall be made on the basis of completed services in accordance with the appropriate terms and conditions as contained in the framework/services contract(s). These will be set out at a later stage in the selection process.
In the event of a group of companies submitting an accepted offer it will be necessary for each member of the group to sign an undertaking that each company in the group will be jointly and severally liable for the satisfactory performance of the contract.