Public procurement notice: Contract Notice
Published: 2020-07-15
Buyer: Caerphilly County Borough Council
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 48517000 | 72000000
Submission deadline: 2020-08-21
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
Caerphilly County Borough Council is seeking tender responses from suitably qualified suppliers capable of becoming a strategic partner to the authority for the supply and Installation of a Corporate IT Housing System Solution.
For information and at the present time the authority utilizes four different database applications to meet our requirements and to deliver the following services:
‘Core tenancy information, estate management, tenancy enforcement, supported housing, sheltered housing, housing complaints, empty property management, rent accounting and arrears functions’
‘Cyclical maintenance, response repair reporting, repair appointments, job costing and management functions’
The strategic partner is therefore required to be capable of driving innovation through the new arrangement during the term of the contract including the delivery of system upgrades and potential delivery of any new products relevant to this service.
The Council has a definitive list of system modules that it requires the suppliers proposed system to deliver. Additionally, there is also a list of optional modules which at the present time are not required by CCBC, however the council reserves the right to request the winning supplier to install any of these optional modules either singularly, in multiples or all together at any time during the term of the contract.
The Council’s strategy for the implementation of the system is to utilise a three (3) phased system implementation approach to the installation of specific modules in order of importance as follows:
Caerphilly County Borough Council is committed to a performance and evidence-based approach to Social Value. Based on the National TOMs (Themes, Outcomes and Measures) developed by the Social Value Portal, bidders are required to propose credible targets against which performance (for the successful bidder) will be monitored. The National TOMs are available to review at the Social Value Portal (http://socialvalueportal.com/national-toms/) and bidders will also been given access to them as a part of this tender. The TOMs within this tender process have been adapted to reflect the specific needs of the organisation. Please see the link below which explains how the SVP measure social value: https://www.youtube.com/watch?v=SGo7gMitCDQ.
Please note that Caerphilly County Borough Council is not being prescriptive as to which TOMs measures are being sought from bidders by way of Social Value proposals and bidders are free to choose those measures that are proportional and relevant to their business and this specific contract. However, a key success factor for bidders will be the ability to deliver against the commitments made.
As part of this arrangement, the Council reserves the right to make additional purchases to the system anytime during the contract term e.g. system upgrades, new modules, products etc.
The tender process will be undertaken utilising Caerphilly CBC's Proactis Plaza e-tendering system. Therefore, companies are invited to follow the following directions to register on the system:
3) enter your correct organisation name, details and primary contact details. The system will auto generate the organisation ID and user name for you;
5) you will then receive an email from the system asking you to ‘Click here to activate your account’. This takes you to Enter Organisation Details;
6) please enter the information requested, click ‘Next’ and follow the instructions ensuring that you enter all applicable details;