Public procurement notice: Prior Information Notice Without Call For Competition
Published: 2020-11-11
Buyer: Transport for London
Country: UK
Contract type: Services
CPV classification: 34980000 | 48000000 | 51000000 | 60200000 | 72000000
Estimated value: 1100000000 GBP

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
This Prior Information Notice (PIN) is to inform the market that Transport for London (TfL) is planning to conduct a competitive procurement exercise for the provision of revenue collection services.
Transport for London (TfL) is considering possible approaches to the procurement of a new revenue collection system contract and is seeking information through this Prior Information Notice (PIN).
The Transport for London (TfL) Revenue Collection System collects in excess of GBP 5 billion of revenue per annum (pre Covid-19). The travelling public are able to use Oyster cards, ITSO Smart Card Media, printed magnetic tickets and contactless payments on all public transport services in and around London. Contactless payments can be on card, mobile device and wearable media.
• over 4 000 devices (including gates, validators and ticket machines) in 280 London Underground station ticket halls;
• over 5 000 devices at Docklands Light Railway, TfL Rail, London Overground and National Rail Stations;
• supporting transactions generated from over 16 million journeys per day, 0.5 million retail sales per day and in the last year 12 million Oyster and 35 million contactless payment card used to make journeys.
— automated fare collection equipment (currently encompassing bus ticket machines, gates and validators along with their associated local area network and control devices),
— retail equipment (encompassing both passenger and staff operated devices along with their associated local area network),
— handheld devices to support front line customer service, fare collection and revenue inspection activities.
The current contract also has responsibility for systems integration for the revenue collection system. This responsibility includes, but is not limited to; the operational and technical integration of modules of the system, the safe introduction of new or changed technologies and services, ongoing activities to identify and address obsolescence, and to manage faults and incidents as they should occur in day to day operation of the system.
As systems integrator, the contract holder is responsible for working with TfL as technical authority and with other TfL contractors and interfacing parties to ensure the performance of the services is maintained throughout the lifetime of the contract. As an example, wide area networking and data centre networking is operated and maintained by a separate TfL sub-contractor.
During the life of the future contract, we anticipate that there will be the following changes within the revenue collection system:
• migration of Oyster on to the same technology platform as contactless payments, allowing the legacy back office system to be retired,
TfL is seeking to carry out early market engagement and engage with suppliers who have experience both in revenue collection and the transport industry.


Award value: 1100000000