Public procurement notice: Contract Notice
Published: 2023-06-22
Buyer: The Children's Sunshine Home
Country: IE
Contract type: Services
Procedure: Open procedure
CPV classification: 72000000 | 72300000 | 72320000 | 72322000 | 75122000
Estimated value: 750000 EUR
Submission deadline: 2023-07-31
Award criteria: The most economic tender

Technical requirements: Establishment Award of a single supplier Framework for the service and maintenance of an Electronic Healthcare Record (EHR) system
LauraLynn Ireland’s Children’s Hospice current Electronic Healthcare Record (EHR) and Patient Administration system is no longer fit for purpose. As the organisation grows and our services expand we require a system that will support this growth in a safe and efficient way that will enable us to adapt and enhance the care we can provide. We require a solution that will allow us to consolidate our data and processes into one front end system. IT is now an essential tool to support us to provide the best care. The solution must be user friendly and intuitive. Please consult the Tender documents for the full specification and requirements.
Due to the consistent and significant financial and resource initial and on-going investment made by the Contracting Authority
Please consult the associated documentation, which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using eTenders Resource ID – 1944362. . Interested parties must associate their organisation on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to upload tender responses. It is critical to be associated with the competition, as failure to associate your company will result in the full suite of documents and clarifications not being made available to the applicant/tenderer. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties.. Suppliers should note the following when making their submission:. • Suppliers must ensure that they give themselves sufficient time to upload & submit all required documentation before the submission deadline. Suppliers should consider the fact that upload speeds vary and that the new eTenders system operates in a different manner to the old platform.. • If you experience difficulty when uploading documents, please contact eTenders Support Desk for technical assistance. Email irish-eproc-helpdesk@eurodym.com or Telephone: +353(0)818 001459 (09:00am – 17:00pm GMT).. All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie as a specific question. Responses will be circulated to those tenderers that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response. This is the sole call for competition for this framework.. The estimated value range for the framework is €500,000 - €750,000 (excluding VAT). It is emphasised, however, that these figures are provided strictly for indicative purposes only as there is no guaranteed expenditure under the framework agreement.. The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.. Contract award will be subject to the approval of the competent authorities.. It will be a condition of award that the successful tenderer is and remains tax compliant.. At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type, or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.. Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition..

Eligibility requirements: See Tender Documents

Award value: 750000