Public procurement notice: Voluntary Ex Ante Transparency Notice
Published: 2020-12-15
Buyer: Police and Crime Commissioner for North Wales Police and North Wales Police
Country: UK
Contract type: Services
Procedure: Negotiated without a prior call for competition
CPV classification: 48000000 | 48100000 | 72000000
Estimated value: 10000000 GBP
Award criteria: Lowest price

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
North Wales Police is required to upgrade the ICAD 9.1.1 Command and control platform due to it reaching an ‘End of Life’ (EOL) state from an infrastructure and software perspective. In addition, the national emergency services network replacement programme for the Airwave Police Radio Network causes a critical dependency in that we must complete this work by 2022.
North Wales Police’s formal objective — to implement a unified control room solution that is fit for purpose and will enable the force to respond to the channel shift in contact from the public whilst also maintaining a high quality of service with reducing resources and endorsing collaborative opportunities with other Emergency Service. Also future-proofing its technology by ensuring compatibility with new underlying technologies including the new Emergency Services Network (ESN).
North Wales Police is required to upgrade the ICAD 9.1.1 Command and control platform due to it reaching an ‘End of Life’ (EOL) state from an infrastructure and software perspective. In addition, the national emergency services network replacement programme for the Airwave Police Radio Network causes a critical dependency in that we must complete this work by 2022.
North Wales Police’s formal objective — to implement a unified control room solution that is fit for purpose and will enable the force to respond to the channel shift in contact from the public whilst also maintaining a high quality of service with reducing resources and endorsing collaborative opportunities with other emergency service. Also future-proofing its technology by ensuring compatibility with new underlying technologies including the new Emergency Services Network (ESN).
NWP have been utilising Hexagon Command and Control system for a number of years and this notification of further investment to up-grade the system to future proof it.
North Wales Police are looking to award a contract directly with Hexagon utilising the Voluntary Ex-Ante Transparency (VEAT) Notice to upgrade their current CAD to the OnCall Product based on the following reasons.
1) Significant investment has been spent on the integration between the Frequentis Life-X and Hexagon CAD products.
2) Market engagement shows that other CAD suppliers are not as advanced with regards to thin client technology which is seen as a mandatory requirement to line up with the channel shift and homeworking requirements needed for future working.
3) Training is a key risk to any changes, North Wales Police see the move to OnCall a lower risk than having a new supplier coming in with potentially new product work flows requiring NWP to train all officers and control staff in new operational ways of working.
4) Integration with the Life-X product and its interworking is key. Frequentis and Hexagon have a close partnership and with current integrations in place it is seen as a lower risk than going to a new supplier.
5) Significant cost would be expended during a procurement stage which would need to develop not only the formal requirements for a new system but also the procurement documentation and external support that would be required to run such a procurement.
6) The overall cost for an upgrade to OnCall including the risk contingencies is seen to be lower than going to the market place to procure a new system.
7) NWP are upgrading a current system, this is the most cost effective way of future proofing the system without introducing a high risk to the safety of the public or our offices.


Winner: Intergraph (UK) Ltd
Award value: 10000000