Public procurement notice: Contract Notice
Published: 2017-05-27
Buyer: NHS Shared Business Services Ltd (NHS SBS)
Country: UK
Region: UNITED KINGDOM
Contract type: Services
Procedure: Open procedure
CPV classification: 32000000 | 32260000 | 32429000 | 32573000 | 48200000
Estimated value: 1 GBP
Submission deadline: 2017-06-23
Award criteria: The most economic tender

Technical requirements: This framework will be a multi-Lot framework covering the following Lots: SMS Texting; Email; IVR (Interactive Voice Recognition); Agent Call Centre; Hybrid mail; and Internet Communication.
Details will be included in the procurement documentation available for download from EU Supply eTendering portal: https://nhssbs.eu-supply.com
This procurement exercise will be conducted on the EU supply eTendering portal at: https://nhssbs.eusupply.com
Candidates wishing to be considered for this agreement must register their expression of interest and provide additional procurement specific information through this portal.
1) Go to ‘Current Tender Opportunities’ from the eTendering portal login page: https://nhssbs.eu-supply.com
3) If you are not a registered user of EU Supply follow the ‘Online registration’ link otherwise follow the ‘Login’ link and enter username and password.
4) Once logged in ‘Accept’ the invitation to register your interest in the opportunity. You will then be taken direct to the tender response screen.
5) Go to the ‘Access Documents’ folder on the response screen to view and download tender documentation.
Further guidance on how to access and respond to the opportunity is available in the ‘Quick Guide for Suppliers’ which is available for downloading from the main portal login page: https://nhssbs.eu-supply.com
For any support in submitting your response please contact EU Supply Helpdesk at support@eu-supply.com
Details will be included in the procurement documentation available for download from EU supply eTendering portal: https//nhssbs.eu-supply.com


Eligibility requirements: Information and formalities necessary for evaluating if the requirements are met: This procurement exercise will be conducted on the EU supply eTendering portal at: https://nhssbs.eusupply.com Candidates wishing to be considered for this agreement must register their expression of interest and provide additional procurement specific information through this portal. To register interest: 1) Go to ‘Current Tender Opportunities’ from the eTendering portal login page: https://nhssbs.eu-supply.com 2) Find the tender listed and click on the title. This will take you to the letter of invitation. 3) If you are not a registered user of EU Supply follow the ‘Online registration’ link otherwise follow the ‘Login’ link and enter username and password. 4) Once logged in ‘Accept’ the invitation to register your interest in the opportunity. You will then be taken direct to the tender response screen. 5) Go to the ‘Access Documents’ folder on the response screen to view and download tender documentation. Further guidance on how to access and respond to the opportunity is available in the ‘Quick Guide for Suppliers’ which is available for downloading from the main portal login page: https://nhssbs.eu-supply.com (follow link: ‘Quick Guide for Suppliers’). For any support in submitting your response please contact EU Supply Helpdesk at support@eu-supply.com (Tel: 0800 840 2050) quoting the tender ID number. Details will be included in the procurement documentation available for download from EU supply eTendering portal: https//nhssbs.eu-supply.com Details will be included in the procurement documentation available for download from EU supply eTendering portal: https//nhssbs.eu-supply.com Details will be included in the procurement documentation available for download from EU supply eTendering portal: https//nhssbs.eu-supply.com Details will be included in the procurement documentation available for download from EU supply eTendering portal: https//nhssbs.eu-supply.com
Details will be included in the procurement documentation available for download from EU supply eTendering portal: https//nhssbs.eu-supply.com Details will be included in the procurement documentation available for download from EU supply eTendering portal: https//nhssbs.eu-supply.com
Details will be included in the procurement documentation available for download from EU supply eTendering portal: https//nhssbs.eu-supply.com

Award value: 1