Public procurement notice: Contract Award Notice
Published: 2023-01-09
Buyer: The Digital Hub Development Agency
Country: IE
Contract type: Services
Procedure: Restricted procedure
CPV classification: 50610000 | 50700000 | 71334000 | 79710000: Security services | 79993000
Estimated value: 9000000 EUR
Award criteria: The most economic tender

Technical requirements: Establishment of a framework to provide a comprehensive facilities management service, on both a planned and reactive basis, to the Digital Hub Development Agency's (DHDA) premises in Dublin 8
A single party framework will be established to provide a comprehensive facilities management service, on both a planned and reactive basis, to the Digital Hub Development Agency's (DHDA) premises at the Digital Hub Campus, Dublin 8 for a period of up to seven (7) years duration.
The framework will include both scheduled services and call out cover in the event of system failures/urgent requirements. Critical events or equipment failure will demand a four (4) hour maximum response time. It will be an essential requirement of the framework that the appointed framework operator will provide call out cover and repairs within a 24-hour period in the event of a fault. It is an essential requirement that the framework operator will fully comply with all statutory requirements (including but not limited to Health and Safety) in the delivery of the services required under the framework (e.g. equipment maintenance).
A single party framework will be established to provide a comprehensive facilities management service, on both a planned and reactive basis, to the DHDA’s premises at the Digital Hub Campus, Dublin 8 for a period of up to seven (7) years duration.
The framework will include both scheduled services and call out cover in the event of system failures/urgent requirements. Critical events or equipment failure will demand a four (4) hour maximum response time. It will be an essential requirement of the framework that the appointed framework operator will provide call out cover and repairs within a 24-hour period in the event of a fault. It is an essential requirement that the framework operator will fully comply with all statutory requirements (including but not limited to Health and Safety) in the delivery of the services required under the framework (e.g. equipment maintenance).
The framework operator will be required to maintain comprehensive records of all activities carried out to maintain the facilities and to employ computer aided FM systems including help desk facility in the provision of the service.
It is envisaged that the number of managed buildings may increase in number over the next few years in line with the DHDA campus development strategy.
It is a requirement for the successful tenderer to ensure that unoccupied buildings on the Digital Hub campus are secure and there has been no unauthorised entry.
Additionally, the Authority envisages that occupants of Authority properties may wish to avail on their own account of some or all of the services provided by the successful tenderer.
Please refer to the qualification questionnaire available to download from www.etenders.gov.ie using RFT ID 120046
The provision of Outsourced Integrated Facility Management Services for a maximum duration of seven (7) years.
1)	The estimated total value of any purchases pursuant to the framework agreement is in the region of €5,000,000 to €9,000,000 (ex. VAT) over the lifetime of the agreement.  It is emphasised, however, that this figure is provided strictly for indicative purposes only as there is no guaranteed expenditure under the framework agreement.
2)	Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The Contracting Authority will not accept responsibility for information relayed (or not relayed) via third parties.
5)	The Contracting Authority will not be responsible for any costs, charges or expenses incurred by Applicants or tenderers.
7)	The framework agreement will be for two (2) years with the option for two extensions for a further two (2) years and three (3) years respectively, subject to a maximum of seven (7) years and subject to satisfactory performance, business needs and budgetary constraints.


Winner: CBRE
Award value: 9000000
Number of bids: 4