Public procurement notice: Contract Notice
Published: 2025-02-04
Buyer: Direktoratet for forvaltning og økonomistyring (DFØ)
Country: NO
Contract type: Services
Procedure: Open procedure
CPV classification: 72000000 | 72267100: Maintenance of information technology software
Estimated value: 2500000 NOK
Submission deadline: 2025-03-06

Technical requirements: Is the supplier in a situation where he has been forced debt arrangement?  Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.
Is the tenderer in a bankruptcy situation? Specify why, under the mentioned circumstances, one is able to carry out the contract, considering the current national provisions and measures for continuing the business activities? It is not necessary to provide this information if rejection of tenderers made mandatory in accordance with the current national law without the possibility for exceptions.
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003,  p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)
Has the tenderer entered into agreement(s) with other tenderers with the intention of turning the competition?

Eligibility requirements: For financial key figures stated in the notice or in the procurement documents, the tenderer declares that the actual value(s) of the requested key figures are as follows:
Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that:
Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration.
DFØ procured the Qualiware software in 2012 that is used for making, maintaining, and making DFØ ́s process documentation available. All functionality in the software must be maintained, and DFØ therefore needs assistance on services connected to the maintenance of the Qualiware software. This includes, among other things, user support, error recovery, software updating, as well as adaptations to DFØ ́s systems. The maintenance service shall ensure that the software is always up-to-date and accessible to the users, as well as functioning as intended. 

Tenderers shall be responsible for the software being updated and correcting errors and vulnerabilities in the software. Tenderers must also assist DFØ with technical questions related to the use and development of the system and its content. In addition, this agreement shall ensure that DFØ has access to a user support and support apparatus that can handle registration, notification, follow-up and correction of errors in the system.

The maintenance agreement shall apply to both the production environment and the test environment.
The maintenance agreement applies from when it is signed and one year into the future. The contract will then be renewed automatically for 1 (one) year at a time, unless 3 (three) months notice is given by DFØ before the renewal date. Tenderers can terminate the contract with 6 (six) months notice before the renewal date. The maximum contract period is 6 years from contract signing.