Public procurement notice: Contract Award Notice
Published: 2018-04-11
Buyer: Scottish Water
Country: UK
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 72222300: Information technology services
Award criteria: The most economic tender

Technical requirements: Scottish Water (SW) is now commencing a procurement process via the negotiated procedure to select supplier(s) to operate our IT estate and enter into a partnering approach with Scottish Water to deliver our ambitious vision for the extensive future use of technology throughout the Scottish Water business. We will select and negotiate with our new partners to replace existing outsourcing contracts during 2017 for transition to the new contracts in 2018.
The total estimated value for the contract is 200 000 000 - 300 000 000 GBP over the intended 8 year period.
Please refer to Appendix 1 Full Advert Information Document and accompanying appendices for more detail.
The services being procured are divided into two lots; Lot 1 Customer centric services focuses on the end-to-end customer experience, application management and management of change. Lot 2 IT Infrastructure and Logistics focuses on the delivery of the core IT services including infrastructure and networks.
Included in both lots are partnership and project delivery services where we ask suppliers to work closely with us to deliver innovative strategies and designs that will drive substantial new value for Scottish Water from technology.
To do this we invite partners to help us develop a close, high-trust and intensely collaborative working relationship between our teams so as to deliver our ambitions for a digitally enabled water company and we ask you to share your ambitions with us so we can help you deliver on your ambitions.
Please refer to Appendix 1 Full advert information document and accompanying appendices for more detail.
— Lot 1 Customer centric services focuses on the end-to-end customer experience, application management and management of change.
— Lot 2 IT Infrastructure and logistics focuses on the delivery of the core IT services including infrastructure and networks.
Included in both lots are partnership and project delivery services where we ask suppliers to work closely with us to deliver innovative strategies and designs that will drive substantial new value for Scottish Water from technology. To do this we invite partners to help us develop a close, high-trust and intensely collaborative working relationship between our teams so as to deliver our ambitions for a digitally enabled water company and we ask you to share your ambitions with us so we can help you deliver on your ambitions.
The buyer is using PCS-tender to carry out this procurement. Please note this is a separate website, should you not be registered please ensure you do so via https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html
Scottish Water will not accept the ESPD; we will only accept a completed Scottish Water Pre-qualification document, which for this process will be issued after the bidders day.
For those who express an interest in this notice please be advised that there will be a Bidders Day in Edinburgh on the 19.1.2017, formal invites with more details will be issued to interested companies after the notice has closed.
Separate procurements may be conducted for specialist services for example managed security Services and commodities services. The procurement of these services could commence over the next 12 - 18 months. NB these will also be published on Public Contracts Scotland / Public Contracts Scotland Tenders portal.
This notice does not preclude Scottish Water from issuing other notices for specific requirements.It should be noted that Scottish Water reserve the right to subdivide the scope at tender stage to better reflect business needs as deemed appropriate.


Winner: Capgemini UK plc