Public procurement notice: Modification Of A Contract/Concession During Its Term
Published: 2022-03-28
Buyer: National Transport Authority
Country: IE
Contract type: Services
CPV classification: 72000000

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
RPA (now TII) conducted a procurement process in 2009 for the services and concluded a contract with the successful tenderer in March 2010, which was subsequently novated to the National Transport Authority.
RPA contracted in 2008 for the Back Office for the Integrated Ticketing Scheme. The central systems consist of two environments; a production system and a pre-production system.  Each provides resilience for the other.  This central clearing system needs to be housed in two suitable locations that will offer "state-of-the-art" facilities.  ITS has decided to procure an external hosting supplier to provide the following:
Hosting services for the Integrated Ticketing Scheme central production system, including the Key Management Function (KMF) equipment.
Hosting services for the Integrated Ticketing Scheme central Pre-Production system, including the Key Management Function (KMF) equipment.
The amounts stated in Sections V.2.4 and VII.2.3 are approximate values and relate to the initial 2 year period of the modification.
The contract for the services expired on 12th January 2020. The services being provided under the contract were intended to form part of the Provision of Leap Operations Services Contract “Leap Operations” which was advertised by way of a negotiated procedure process in November 2018. A short term extension of the contract was put in place to facilitate the procurement and transition phases of the Leap Operations contract.
The procurement process for the Leap Operations contract has not concluded, this being subjected to legal proceedings in relation to the award of a contract for a new provider of these services. The institution of such proceedings and the timeframes associated with such are outside of the Contracting Authority’s control and such timelines have been further compounded by the Covid-19 pandemic.
In the circumstances the only feasible option was to modify the original contract. The additional services are intended as an interim solution only. The period is 30 months.
The Authority has subsequently initiated a procurement process for the services and tender documents are envisaged to be issued in Quarter 2 2022.
In modifying the contract, the Authority has acted insofar as is strictly necessary and having regard to the extreme urgency brought about by the circumstances which could not have been foreseen, to ensure the continued provision of the services. As noted above, the Authority is satisfied that a procurement procedure to conclude
Therefore, the contracting Authority precluded from concluding a new contract for the services and thus requires additional services by the original contractor.
As set out in S.I. No 131/2010 European Communities (Award of Contracts by Utilities Undertakings) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).
The current hosting services provided to the Authority cover the hosting of 13 racks of equipment split between two connected tier III datacentres.  All services associated with a modern datacentre hosting facility are incorporated into the overall service, including but not limited to the following; (1) fully monitored building management systems, (2) Secure physical access management, (3) audit management of evidence required for ISAE3402 audit reviews with monthly and quarterly presentation of required reports and evidence,  (4) equipment installation and management,  (5) remote/smart hands support, (6) tape management and handling, (7) service management, (8) adherence to strict SLA’s & KPI’s as per ITIL incident, change, problem and access management.
The Authority requires continuation of services from the original supplier, Eircom Limited t/a Eir Evo. The service provider will be expected to manage and perform necessary activities and provide necessary resources to maintain continuity of service to our customer base over time and manage seasonal peaks due to varying demand for cards including, but not limited to, adult, visitor cards, student cards, youth, and child and their associated personalisation and back office requirements.


Winner: Eircom Limited t/a Eir Evo