Public procurement notice: Contract Notice
Published: 2018-12-06
Buyer: NHS Highland
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 48331000 | 48421000 | 72260000: Software-related services | 72261000: Software support services
Estimated value: 320000 GBP
Submission deadline: 2019-01-14
Award criteria: The most economic tender

Technical requirements: Maximo Computerised Maintenance Management System and Maximo Anywhere Maintenance and Support Services
NHS Highland Estates Department utilises Maximo computerised maintenance management system and Anywhere system for recording and controlling a full maintenance history of the entire NHS Highland estate. This includes reactive maintenance, planned preventative maintenance (including statutory works), minor and project works, and financial management (including purchase orders and invoices).
Maintenance and support services for both Maximo and Maximo Anywhere systems are due for renewal, and are sought from a single contractor. This will include the successful contractor providing training to NHSH users, as required and agreed, to meet the needs of NHSH business.
The NHS Highland Estate Management Department currently looks after a large number of facilities in the region which vary in size from small health care units to large hospitals.
Maximo Computerised Maintenance Management System (CMMS) is the operating system utilised by The Authority as its central database for all maintenance and repair management, all minor and project works, including labour resource, and all financial management, including raising of official purchase orders, and recording all receipt and invoice transactions for works. Maximo CMMS is also used for stock control, including issuing and returning items, holding stock valuations (reported to The Authority’s Finance Department on a monthly basis) and all works associated with the annual (or more regular) stock take. To this end, the interface with The Authority’s financial management system — Cedar E-Financial, hosted at Atos — is critical, and is a significant element of this contract.
Maximo Graphical Assignment is used to despatch work orders to the maintenance team and the Maximo Anywhere Work Execution App is used by the maintenance team to receive work requests, record work information, and complete the work order tasks, on Apple mini iPads. All activity on Maximo Anywhere is updated on Maximo CMMS via a MobileFirst platform (Application Platform and Integration).
This Contract supports the Scottish Government’s National Performance Contract, which articulates the Government's purpose ‘To focus Government and public services on creating a more successful country, with opportunities for all of Scotland to flourish, through increasing sustainable economic growth’. This Contract supports the following National Outcomes, as well as The Authority’s Environmental Strategy and Community Benefits Policy, and the Contractor is expected to support the Authority’s aim to achieve these.
The Authority shall treat as ineligible and shall not select any bidder on any of the grounds set out in 1.18 - 1.71 ESPD. The bidder uses the ESPD as a self-declaration that they have not breached any of the mandatory and discretionary exclusion grounds, or satisfactory self-cleansing measures and that they meet the relevant selection criteria.
Award shall be subject to a satisfactory financial evaluation having been carried out by NHS Highland based on their Economic and Financial Standing ESPD response and credit check.
In addition where a supplier is recommended for award, they will also be requested to provide one of the following for financial evaluation purposes:
(a) A copy of your audited accounts or equivalent for the most recent 2 years, along with details of any significant changes since the last year end. An additional question has been provided below to enable you to upload your second set of accounts;
(b) A statement of your organisation's turnover; profit and cash flow for the most recent full year of trading or where a full year trading has not been completed the same information for the period applicable. Note: if this information is not available in an audited format please provide an end of period balance sheet or make the response specified in option (c) below;
(c) If you are unable to provide the information requested above, please provide additional information and documentation that will give the Authority the assurance that you are capable of carrying out any subsequent awarded contract. For example, a statement of your organisation's cash flow forecast for the current year and a letter from your bank outlining the current cash and credit position or other alternative means of demonstrating financial standing.
For example provide a statement explaining why the organisation was not in net profit after tax in either of the reported financial years.
It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:


Award value: 320000