Public procurement notice: Contract Notice
Published: 2016-01-05
Buyer: The British Broadcasting Corporation (BBC)
Country: UK
Region: UNITED KINGDOM
Contract type: Services
Procedure: Restricted procedure
CPV classification: 72316000: Data analysis services | 72500000
Estimated value: 400000 GBP
Submission deadline: 2016-02-01
Award criteria: The most economic tender

Technical requirements: BBC sites across the United Kingdom — please refer to the full list of sites contained within the PQQ Information Pack attached to the PQQ.
The BBC (on behalf of the BBC and BBC affiliates) is seeking to establish a roster of suppliers under a framework agreement (via call-offs) with pricing options to provide web performance monitoring services and associated services for the BBC's online products and services.
The performance web monitoring services will be used primarily by the BBC's in-house teams responsible for the operation of BBC Online who carry out operational end-to-end monitoring of all of the BBC's audience-facing online services, including monitoring the infrastructure, platform, applications and components making up these services and performance of these services as perceived by end-users, and pro-actively detecting events that are potentially detrimental to performance and the services.
The BBC is seeking a roster of suppliers to provide a best in class, flexible, fit-for-purpose, cost-effective, on-demand web performance monitoring solution to externally monitor the performance of the BBC's key audience-facing online products and services and content available in the United Kingdom and internationally on standard web platforms (including desktop and web mobile). Suppliers will have experience working across multiple platforms, including mobile (e.g. Apple iOS), interactive, IPTV and standard web platforms, and will have the ability to respond to rapid changes occurring in the technology market as new technology, format and devices appear and existing solutions require refreshing.
The roster will replace the BBC's existing roster for web performance monitoring and the successful suppliers will work with the BBC to configure their solution so as to provide a smooth and timely transition from the BBC's existing suppliers.
It is expected that this framework will begin in the week commencing 9.5.2016. The duration of the framework will be 24 months with an option to extend by 12 months plus a further 12 months (48 months in total).
The duration of the framework will be 24 months with an option to extend by 12 months plus a further 12 months (48 months in total).
Where there is more than 1 economic operator, the BBC reserves the right to require a grouping of economic operators to take a particular legal form or to require a single economic operator to take primary liability or to require that each party undertakes joint and several liability.
— Click the ‘PQQs/ITTs Open to all Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier);
— This will move thePQQ /ITT into your ‘My PQQs/My ITTs’ page. (This is a secure area reserved for your projects only);
— You can now access any attachments by clicking the ‘Settings and Buyer Attachments’ in the Actions box;
— There may be a mixture of online and offline actions for you to perform (there is detailed online help available);
— You must then submit your reply using the ‘Submit Response’ button in the Actions box on the left-hand side of the page.
If you require any further assistance, please consult the online help or contact the eTendering help desk (contact details can be found at: https://bbc.bravosolution.co.uk)
The BBC will evaluate technical ability/financial standing of the bidders in accordance with Articles 45 to 52 of Directive 2004/18/EC and Regulations 23 to 25 of the Public Contracts Regulations 2006 and a detailed explanation of the evaluation methodology and minimum criteria to be satisfied are set out in the Pre-Qualification Questionnaire.

Eligibility requirements: Suppliers Instructions: How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once): — You should 1 st go to www.bbc.co.uk/supplying/livetenders.shtml and follow the link to the BravoSolution eSourcing portal: (https://bbc.bravosolution.co.uk) and click the purple button to ‘Register’; — Accept the terms and conditions and click ‘Continue’; — Enter your correct business and user details; — Note the username you chose and click ‘Save’ when complete; — You will shortly receive an email with your unique password (please keep this secure). 2. Express an Interest in the Tender: — Login to the portal with the username/password; — Click the ‘PQQs/ITTs Open to all Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier); — Click on the relevant ‘PQQ/ITT’ to access the content; — Click the ‘Express Interest’ button in the Actions box on the left-hand side of the page; — This will move thePQQ /ITT into your ‘My PQQs/My ITTs’ page. (This is a secure area reserved for your projects only); — You can now access any attachments by clicking the ‘Settings and Buyer Attachments’ in the Actions box; 3. Responding to the Tender: — You can now choose to ‘Reply’ or ‘Decline’ to Respond (please give a reason, if rejecting); — You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification; — Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ITT; — There may be a mixture of online and offline actions for you to perform (there is detailed online help available); — You must then submit your reply using the ‘Submit Response’ button in the Actions box on the left-hand side of the page. If you require any further assistance, please consult the online help or contact the eTendering help desk (contact details can be found at: https://bbc.bravosolution.co.uk) The BBC will evaluate technical ability/financial standing of the bidders in accordance with Articles 45 to 52 of Directive 2004/18/EC and Regulations 23 to 25 of the Public Contracts Regulations 2006 and a detailed explanation of the evaluation methodology and minimum criteria to be satisfied are set out in the Pre-Qualification Questionnaire. Please refer to Section F4 in the PQQ Information pack. The BBC will evaluate technical ability/financial standing of the bidders in accordance with Articles 45 to 52 of Directive 2004/18/EC and Regulations 23 to 25 of the Public Contracts Regulations 2006 and a detailed explanation of the evaluation methodology and minimum criteria to be satisfied are set out in the Pre-Qualification Questionnaire. Please refer to Section F4 in the PQQ Information pack.
The BBC will evaluate technical ability/financial standing of the bidders in accordance with Articles 45 to 52 of Directive 2004/18/EC and Regulations 23 to 25 of the Public Contracts Regulations 2006 and a detailed explanation of the evaluation methodology and minimum criteria to be satisfied are set out in the Pre-Qualification Questionnaire. Please refer to Section F4 in the PQQ Information pack.
The BBC will evaluate technical ability/financial standing of the bidders in accordance with Articles 45 to 52 of Directive 2004/18/EC and Regulations 23 to 25 of the Public Contracts Regulations 2006 and a detailed explanation of the evaluation methodology and minimum criteria to be satisfied are set out in the Pre-Qualification Questionnaire.
Please refer to Section F4 in the PQQ Information pack.