Public procurement notice: Contract Notice
Published: 2016-01-21
Buyer: Arbeids- og velferdsdirektoratet, Økonomiavdelingen, Anskaffelsesseksjonen [The Norwegian Labour and Welfare Administration, the Finance Department, the Procurement Section]
Country: NO
Region: NORGE
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 72000000 | 72200000 | 72210000: Software programming services | 72220000: Systems and technical consultancy services | 72230000: Custom software development services
Estimated value: 440000000 NOK
Submission deadline: 2016-03-07
Award criteria: The most economic tender

Technical requirements: The objective of the procurement is to enter into agreements for the development and maintenance of the Resolution System with one tenderer. A new resolution system shall establish a resolution platform, as well as provide system support to the application process for parent allowances. The tenderer chosen for the development and maintenance of the Resolution System will be responsible for development in the Resolution System, and associated interface. See the qualification documentation for further information.
The agreement has a duration of up to 3 years, with the earliest start date for the execution of Project 2 being September 2016. The Contracting Authority is conditioned to the awarding of funds to Project 2.
The Contracting Authority (Customer) has options on the extension of the agreement. The options have a duration of up to 3 years and 6 months, and at the earliest will start in January 2019. The options will be made up to several parts (different option for different parts) in order to handle different situations in the decision process regarding the initiative. The Contracting Authority's release of options is in all instances dependent on whether sufficient funds are awarded.
The options must both be able to include any Project 3 and services connected to the line organisation's management of the Resolution System.
— Norwegian tenderers: a Tax and VAT certificate from the tax authorities. The certificate shall not be older than  6 months from the deadline for requests to participate in the tender contest.
— Foreign tenderers: Certificate for registration in the company register as prescribed in the legislation of the country in which the tenderer is established.
The tenderer is required to have good financial solidity. A ‘good creditworthiness’ or better credit rating satisfies this requirement.
If the tenderer feels that the credit rating will not provide an accurate picture, please send supplementary information together with the qualification application.
The template in the qualification requirements’’ annex 2 applies for other line points The personnel proposed to the assignment shall not be specified, and CVs not submitted.
Regarding the above named description, the Tenderer must take into account what is stated in points 1.5 and 1.6 of the qualification documentation.
— Description of the tenderer's four most relevant contracts in the last three years. Description on each delivery shall include:
— Value (if the value cannot be specified due to confidentiality requirements, the tenderer is asked to specify the number of man-labour years for the Tenderer's input);
Name and contact details for the reference client’s contact person who can confirm this information must be provided on request.
— A brief description (approximately three to four pages per area) of the Tenderer's general methods and processes that are relevant to ensure the quality of the performance. There should be no sales text, product descriptions or descriptions of experience The following areas shall be included:
— an account of the company’s quality assurance system and any certificates issued by independent bodies.

Eligibility requirements: Requirement: Norwegian tenderers must have their tax and VAT payments in order. Documentation requirement: — Norwegian tenderers: a Tax and VAT certificate from the tax authorities. The certificate shall not be older than  6 months from the deadline for requests to participate in the tender contest. Requirement: The tenderer is required to be a legally established company. Documentation requirement: — Norwegian tenderers: Company registration certificate from the Brønnøysund Register Centre; — Foreign tenderers: Certificate for registration in the company register as prescribed in the legislation of the country in which the tenderer is established. Requirement: The tenderer is required to have good financial solidity. A ‘good creditworthiness’ or better credit rating satisfies this requirement. Documentation requirement: — The Contracting Authority will obtain a credit rating carried out by Experian; see www.Experian.no If the tenderer feels that the credit rating will not provide an accurate picture, please send supplementary information together with the qualification application. Qualification requirement: A very good ability to deliver is required. Documentation requirement: — Description of the tenderer's ability to deliver that includes: — A description of relevant units at the Tenderer's disposal; — Number of relevant resources in accordance with the nature and extent of the procurement, within o system architecture and general design, o development, o test and o project management/maintenance management. The template in the qualification requirements’’ annex 2 applies for other line points The personnel proposed to the assignment shall not be specified, and CVs not submitted. Regarding the above named description, the Tenderer must take into account what is stated in points 1.5 and 1.6 of the qualification documentation. Qualification Requirement: Relevant experience from corresponding deliveries is required. Documentation requirement: — Description of the tenderer's four most relevant contracts in the last three years. Description on each delivery shall include: — recipient/contracting authority; — duration; — activity area/-process; — Value (if the value cannot be specified due to confidentiality requirements, the tenderer is asked to specify the number of man-labour years for the Tenderer's input); — The tenderer's role/area of responsibility; — Use of flexible implementation model; — technology used. The template in the qualification documents’ annex 3 shall be used for this point. Name and contact details for the reference client’s contact person who can confirm this information must be provided on request. Qualification Requirement: The service provider is required to have good and suitable quality assurance methods. Documentation requirement: — A brief description (approximately three to four pages per area) of the Tenderer's general methods and processes that are relevant to ensure the quality of the performance. There should be no sales text, product descriptions or descriptions of experience The following areas shall be included: — system architecture and general design; — development; — test; — project management; — maintenance; — an account of the company’s quality assurance system and any certificates issued by independent bodies.
Requirement: The tenderer is required to have good financial solidity. A ‘good creditworthiness’ or better credit rating satisfies this requirement. Documentation requirement: — The Contracting Authority will obtain a credit rating carried out by Experian; see www.Experian.no If the tenderer feels that the credit rating will not provide an accurate picture, please send supplementary information together with the qualification application.
Qualification requirement: A very good ability to deliver is required. Documentation requirement: — Description of the tenderer's ability to deliver that includes: — A description of relevant units at the Tenderer's disposal; — Number of relevant resources in accordance with the nature and extent of the procurement, within o system architecture and general design, o development, o test and o project management/maintenance management. The template in the qualification requirements’’ annex 2 applies for other line points The personnel proposed to the assignment shall not be specified, and CVs not submitted. Regarding the above named description, the Tenderer must take into account what is stated in points 1.5 and 1.6 of the qualification documentation. Qualification Requirement: Relevant experience from corresponding deliveries is required. Documentation requirement: — Description of the tenderer's four most relevant contracts in the last three years. Description on each delivery shall include: — recipient/contracting authority; — duration; — activity area/-process; — Value (if the value cannot be specified due to confidentiality requirements, the tenderer is asked to specify the number of man-labour years for the Tenderer's input); — The tenderer's role/area of responsibility; — Use of flexible implementation model; — technology used. The template in the qualification documents’ annex 3 shall be used for this point. Name and contact details for the reference client’s contact person who can confirm this information must be provided on request. Qualification Requirement: The service provider is required to have good and suitable quality assurance methods. Documentation requirement: — A brief description (approximately three to four pages per area) of the Tenderer's general methods and processes that are relevant to ensure the quality of the performance. There should be no sales text, product descriptions or descriptions of experience The following areas shall be included: — system architecture and general design; — development; — test; — project management; — maintenance; — an account of the company’s quality assurance system and any certificates issued by independent bodies.