Public procurement notice: Contract Award Notice
Published: 2018-07-14
Buyer: North Lanarkshire Council
Country: UK
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 72220000: Systems and technical consultancy services | 72221000: Business analysis consultancy services | 72224000: Project management consultancy services | 72226000: System software acceptance testing services | 72227000: Software integration consultancy services
Estimated value: 6400000 GBP
Award criteria: The most economic tender

Technical requirements: — new legislation is creating a greater focus on empowering communities to direct service provision and to self-support,
— our customers and employees have increasing desire and expectation to engage and work digitally, flexibly and mobile, and
There's a need for a significant and meaningful change in the way the Authority currently operates and delivers its services to adjust to this changing landscape.
At the same time we see significant advances in disruptive technologies i.e. ultra-fast broadband, artificial intelligence and next generation smart devices; these will become increasingly sophisticated in the future. These types of digital technology could unlock ways of delivering services radically different.
North Lanarkshire Council (the Authority) has ambition to become a digital pioneer in Scotland delivering better outcomes for people, communities and businesses of North Lanarkshire.
An outline business case was approved by the Authority with approval to initiate a full business case (FBC) and implementation programme for Digitising Council Services.
To achieve the ambitious vision & deliver services fit for the future, the Authority is seeking a Business Partner to support our ambitious Digital Transformation Programme (DTP), work hand-in-hand with the Authority, play a major role to assist delivery of this exciting transformational change. The programme will incorporate business, cultural & technology transformation.
The Business Partner will be required to provide knowledge, expertise, processes, methods, tools, people and capability.
— the initial Detailed Design Stage will have a set of distinct product outputs to be delivered including but not limited to a full detailed design and FBC.
— the Implementation stage will be achieved by splitting the implementation projects / activities into a set of smaller individual work packages (Statements of Work) that will be agreed and prioritised by the Authority, with defined product outputs to be delivered by the Business Partner.
The Authority will retain sole discretion as to whether the contract expires upon provision of the Detailed Design Stage distinct product outputs, or alternatively whether the contractual relationship continues to the provision by the successful bidder of the Implementation Stage product outputs.
The Business Partner should have recent significant and substantial experience of digital transformation, working with organisations of a similar nature, size and complexity of the Authority.
The Business Partner will take on the role of a “Business Integrator” with responsibility for strategy and direction of systems integration. It is anticipated during the programme the Business Partner will work alongside a “System Integrator” who will be accountable for the build and development of the solution(s) with oversight.
The Business Partner resource will be expected to work predominantly onsite in Motherwell as part of an integrated team alongside Authority staff.
— support of procurements, including, System Integrator, Technical vendors, Services and ICT systems (compliant with the legislative rules and regulations of Public Procurement), and


Winner: PricewaterhouseCoopers
Award value: 6400000
Number of bids: 2