Public procurement notice: Prior Information Notice Without Call For Competition
Published: 2018-09-15
Buyer: NHS Wales Shared Services Partnership — Procurement Services (as hosted by Velindre NHS Trust)
Country: UK
Contract type: Supplies
CPV classification: 79311000

Technical requirements: NHS Wales wishes to engage with the market to inform a new approach to its Staff Surveys. Following this engagement it is intended that a procurement process is undertaken to deliver a solution that meets NHS Wales' needs.
Staff surveys are run every 2 years, for all NHS Wales organisations run via the Welsh Partnership Forum. Every year the project board has learned and developed the survey further to make the outcomes clearer and more easily articulated by teams and leaders. More people than ever took part in 2018’s survey and the data is accessible for people to decide what improvements they need to make, across all organisations and levels.
Policy is changing in Wales with more of a focus on staff wellbeing and engagement and the direct link to patient outcomes. This is an opportunity to ensure that we collect data which captures employee experience.
We need to create a culture of regularly giving and receiving feedback, focussing on wellbeing/engagement and localised decision-making and ownership. To do this we must run full annual staff survey and regularly measure and use monthly wellbeing/ engagement information, through a condensed engagement index survey. This will help us met the Quadruple Aim https://beta.gov.wales/sites/files/publications/2018-01/Review-health-social-care-report-final.pdf as well as a more balanced workforce focus/metric.
We need an easily accessible approach that will allow quicker and easier access to the survey and the results. We see significant benefit of linking this with our current systems (demographic data/business intelligence).
We are looking for suppliers to provide us with specific answers to these brief questions, in order to inform the procurement exercise:
— How will you help turn the data into useable and understandable information that can be fed back to teams and individual across Wales?
— ability to push messages to staff and staff groups e.g. reminders and schedule automated messages/reminders.
— ability to target survey to full organisation, key areas of the organisation or individuals e.g. for on-boarding experience surveys, exit interviews etc.,
We therefore wish to engage the market to present our key requirements and look to understand what solutions are available to assist us in the delivery of our aims. This will involve a presentation to suppliers regarding the approach, and will follow with the opportunity for suppliers to share and discuss their potential solutions with NHS Wales.
Any interested parties should contact Romano Provini (romano.provini2@wales.nhs.uk) to register their interest in attending the event — joining instructions will then be forwarded.
Following approval of the approach, the procurement is due to commence in December 2018/January 2019, with intended award and pre-implementation of the new approach taking place in April 2019.
Note: To register your interest in this Notice and obtain any additional information please visit the Sell2Wales website at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=85355