Public procurement notice: Contract Notice
Published: 2020-09-08
Buyer: National Health Service Commissioning Board (NHS England)
Country: UK
Contract type: Supplies
Procedure: Open procedure
CPV classification: 48000000 | 48100000 | 48330000 | 48332000 | 48442000
Estimated value: 30000000 GBP
Submission deadline: 2020-10-09
Award criteria: The most economic tender

Technical requirements: The NHS is moving towards a more integrated model of care delivery through Integrated Care Systems (ICS). The Health Systems Support Framework (HSSF) was established to provide a mechanism for ICS and other health and social care organisations to access the support and services they need to transform how they deliver care. NHS England and Improvement have determined a requirement to expand the scope of the HSSF in order to provide access to workforce and HR solutions which can help to deliver the NHS Long Term Plan and NHS People Plan. As such we are developing a new workforce service category and, under this procurement, are opening up the HSSF to bids from suppliers of eRostering, job planning and temporary staffing software solutions.
Further details, including a description of the services, is provided in the ITT documents available at the address above and under the Framework Lot description section II.2.4) of this notice.
Bidders, in addition, will be appointed to the framework lot in respect of all deliverables falling within the Lot to which they are appointed. As such, bidders may be awarded a framework agreement covering:
Lot 0 provides a mechanism for suppliers of innovative solutions within the scope of the framework agreement to bid to provide their innovation through the HSSF. Innovations must address a health and/or social care challenge within the eRostering, job planning and temporary staffing software solutions service description. Further detail on the requirements can be found in the ITT Pack.
It is expected that services within the scope of the HSSF will be refreshed regularly. Each refresh will be the subject of a new contract notice published in OJEU allowing new organisations to bid for a place on the HSSF from the refresh date.
NHS England and Improvement have determined a requirement to expand the scope of the health systems support framework in order to provide access to workforce and HR solutions which can help to deliver the NHS Long Term Plan and NHS People Plan and enable the NHS to provide the highest possible quality of safe care services through optimised resource utilisation at national, regional, local system, organisational and individual site levels.
As such, a new workforce service category is planned to be developed within the HSSF which will provide access to solutions which can help the NHS to become a truly modern employer, enable evidence-based change, utilise national and international recognised best practice and innovations in workforce management, deployment and development of staff.
This will commence with a framework agreement as a result of this contract notice (and a new Service Line under the HSSF) for eRostering, job planning and temporary staffing software solutions.
Solutions, software and implementation support to enable the intelligent planning and allocation of shifts to clinical and care staff employees, based upon staff preferences, training opportunities, skill-mix and patient need. Eligible solutions will offer universal or profession and sector specific functionality; support competency-based deployment models, both within and across organisational boundaries; enable dynamic scheduling and deployment according to patient acuity and evidence-based staffing models; enable clinical teams to work more flexibly and intelligently, using mobile applications, journey planning, eExpenses and resource management tools; provide user profiles, notifications, alerts and approval processes to ensure regulatory compliance and improve payroll, HR and bank booking processes and sickness management; employ sophisticated business intelligence and reporting to improve operational and financial performance, patient pathways, productivity and talent management.
Solutions, software and implementation support to produce multidisciplinary, service-line job plans, based upon optimal patient pathways and organisational needs. Software will be used in conjunction with appraisal and revalidation systems to record, approve and review individual employees’ duties, responsibilities, accountabilities and objectives. Solutions will be built upon business and user requirements, and encompass user profiles, notifications and approval processes. Job plans will adhere to professional contract terms and conditions and support various business functions, such as internal reporting, external recharges and streamlined payroll processes. The solutions will support sophisticated business intelligence and reporting to improve operational and financial performance, productivity and talent management.
Software to manage bank staff registration, shift booking and notification, and payment processes. Solutions will:
• support a variety of temporary staffing models, such as direct booking and multiple application review;
• integrate professional details and training records with eRostering vacancy information to support a competency-based approach to workforce deployment;
• provide sophisticated business intelligence, to support organisations and collaborative bank partnerships to understand vacancy information, set dynamic bank rates and improve associated workforce planning and management processes.
It is expected that the services within the scope of the HSSF will be refreshed regularly. Each refresh will be the subject of a new contract notice published in OJEU allowing new organisations to bid for a place on the HSSF from the refresh date.

Eligibility requirements: See ITT documentation for further information.

Award value: 30000000