Public procurement notice: Contract Notice
Published: 2022-11-04
Buyer: Statens sivilrettsforvaltning
Country: NO
Contract type: Services
Procedure: Open procedure
CPV classification: 72000000 | 72300000
Estimated value: 2500000 NOK
Submission deadline: 2022-12-05
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
Establishment of a service for payment transactions and account information for guardianship administration.
The guardianship administration is responsible for managing all major resources belonging to persons with a guardian or underage persons with assets. The resources for each individual are placed in a capital account where the person themselves is the owner, but where the public administrator is the only person with the authority to use the account. The accounts can only be established in qualified banks. There are currently 51 Norwegian banks in the scheme, and a total of approx. 35,000 accounts are administered with more than NOK 22 billion cash balance. This gives approx. 75,000 payment transactions a year.
- All case processing connected to enquiries and approval of withdrawals is done in our separate trade system 'VERA', whilst payment files are currently generated in an integrated ERP system, Agresso.
As SRF is replacing the current ERP system (Agresso), the intention of this notice is to continue the current administration model in a modern financial component, as well as continue the use of the finance component with closer integration with the trade system VERA. We would like to get efficiency in the form of automation, flexible integration with the banks, and increased user friendliness.
The current system is primarily used to manage and monitor capital accounts belonging to the guardianship scheme.
- be able to receive payment transactions via an interface and generate payment files based on ISO20022 and send them to a bank. The system must be able to handle all registered guardianship banks.
-be able to receive account transactions from all accounts connected to the guardianship scheme in all qualified banks via ISO20022 and send them to the trade system via API
-be able to receive balances for the above-mentioned accounts from the banks and send them to the trade system via API
The current financial component is configured to communicate with the banks via exchanging files in Telepay format over SFTP. Telepay is an outdated standard, and SRF has therefore decided on the transition to the current standard, ISO20022. A replacement of the finance system will allow changes, for example, that some of the assignments that are done in the current finance system are moved to the trade system, and that the assignments in the new finance component are automated and managed by the trade system. It is therefore important that any new API can receive such work flow.
The public administrator does not keep annual accounts, and is not obliged to supply vouchers for the accounting. We do not want to procure a new ERP system, but a component that enables secure communication between the trade system VERA and the banks.
Tenderers must be registered in a company register, professional register or a trade register in the country where the tenderer is established.
- Foreign tenderers: Verification showing that the tenderer is registered in a company register, professional register or a commerce register in the country where the tenderer is established.
Credit rating based on the most recent accounting figures. The credit rating must not be older than 6 months and there are requirements for a minimum rating of A or equivalent. NB: the credit report must be performed by a certified credit rating company (Bisnode, Experian, etc.).
A short description of up to 3 of the tenderer’s most relevant assignments in the last 5 years. The description must include:

Eligibility requirements: Requirement: Tenderers must be registered in a company register, professional register or a trade register in the country where the tenderer is established. Documentation requirement: - Norwegian tenderers: Company Registration Certificate - Foreign tenderers: Verification showing that the tenderer is registered in a company register, professional register or a commerce register in the country where the tenderer is established.

Award value: 2500000