Public procurement notice: Contract Notice
Published: 2021-05-12
Buyer: Inventura AS
Country: NO
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 48219300 | 48310000 | 48311000 | 48311100 | 48329000
Submission deadline: 2021-06-11
Award criteria: The most economic tender

Technical requirements: Klagenemndssekretariatet (KNSE) (the Complaints Board Secretariat) shall procure a new case management and archiving solution.
KNSE has currently a locally installed case and archive solution based on the Noark 5 standard. The technology is becoming rather outdated and the agreement for the current solution expires in 2021. We therefore wish to take advantage of the possibilities of modern IT technology, and shall therefor procure a modern cloud-based case and archive solution that will be used by KNSE and all the various boards of appeal. The implementation of a new case and archive solution is wanted in Q4 2021.
KNSE follows up the executive work for all appeal boards, where a case and archive solution is the most important system for process support. We therefore also want the case and archive solution toe ensure improved goal achievement for the organisation.
The contract period is 4 years from the date the contract is signed, with an option for the contracting authority for extension for one or more times for a period of at least 6 years with a total contract period of up to 10 years.
Requirement: Tenderers must have their affairs in order with respect to the payment of tax, payroll tax and value added tax (VAT). The tax certificate must not be older than 6 months calculated from the deadline for submitting a request for participation. For Norwegian tenderers: A tax and VAT certificate issued by the Tax Collection Office via Altinn. Foreign tenderers must submit equivalent certificates from their own country that show that they have an arrangement for the payment of taxes and duties. If the authorities in the relevant country do not issue such certificates, the tenderer should submit a declaration stating that all taxes and duties have been paid. The statement must be approved and signed by the tenderer's Financial Director/ person responsible for finance. Requirement: Tenderers must be a legally established company. Documentation requirements: Norwegian tenderers - company registration certificate. Foreign tenderers — confirmation that the tenderer is registered in a trade register or company register in accordance with the law in the country where the tenderer is established.
Requirement: Tenderers must have sufficient financial strength to be able to fulfil the contract. Documentation requirement: The tenderer’s Annual Financial Statements for 2019, including notes with the board and audit reports Tenderer is asked to present a credit rating, not older than 6 months from the deadline for submitting a request to participate. The rating must be made by a reputable credit rating agency. The contracting authority reserves the right to carry out a credit assessment from Experian or a similar company. Financial strength is evaluated in relation to turnover, operating profit margin, solidity and liquidity.
Requirement: The tenderer must have good experience from comparable assignments. Documentation requirement: Description of the tenderer's three most relevant contracts in the course of the last 3 years.
The tenderer must substantiate compliance by completing the attached template for reference descriptions. See Annex 5 — Referansebeskrivelser (Reference descriptions) Requirement: The tenderer must have established management systems for information security. Documentation requirement: A copy of a certificate for information security (NS-EN ISO/IEC 27001:2017), issued by an accredited certification body must be presented.
Alternatively, a description can be given of the tenderer´s system for information security as well as how it is implemented and managed internally must be presented.

Eligibility requirements: Requirement: Tenderers must have their affairs in order with respect to the payment of tax, payroll tax and value added tax (VAT). The tax certificate must not be older than 6 months calculated from the deadline for submitting a request for participation. For Norwegian tenderers: A tax and VAT certificate issued by the Tax Collection Office via Altinn. Foreign tenderers must submit equivalent certificates from their own country that show that they have an arrangement for the payment of taxes and duties. If the authorities in the relevant country do not issue such certificates, the tenderer should submit a declaration stating that all taxes and duties have been paid. The statement must be approved and signed by the tenderer's Financial Director/ person responsible for finance. Requirement: Tenderers must be a legally established company. Documentation requirements: Norwegian tenderers - company registration certificate. Foreign tenderers — confirmation that the tenderer is registered in a trade register or company register in accordance with the law in the country where the tenderer is established.