Public procurement notice: Contract Notice
Published: 2017-09-15
Buyer: A/S Storebælt
Country: DK
Contract type: Supplies
Procedure: Competitive procedure with negotiation
CPV classification: 34927000 | 34970000 | 71334000 | 72000000 | 72220000: Systems and technical consultancy services
Estimated value: 6000000 EUR
Submission deadline: 2017-10-17
Award criteria: The most economic tender

Technical requirements: With this procurement, A/S Storebælt is offering a contract regarding the acquisition and implementation of a new toll collection system as well as maintenance obligations for a period of 4 years from the time that the new toll collection system is put into service. Furthermore, the contract will contain 4 options in relation to the acquisition, cf. section II.2.1. of this notice.
The current toll collection system has been operating for 19 years and is in need of replacement. The replacement is intended to provide the best possible customer experience that will mean no queues in the fast lanes, improved information for customers and a reliable toll collection system able to handle the expected traffic volume and a capacity that corresponds to the adjacent motorway. Cost effective operation and maintenance is also a main concern.
STOREBÆLT seeks a supplier to deliver a complete toll collection system with all necessary hardware and software to support day-to-day operation of toll collection at the toll station with interfaces to the current ERP system (MS dynamics AX 2009) and internal system supporting operations. The capabilities of the toll collection system must be capable of identifying, classifying and detecting vehicles, operating the toll station, charging the appropriate toll and collecting payment through a range of payment services with all related system integrations needed to run an efficient operation. The main components of the toll collection system in this tender consist of: 1)Vehicle detection, identification and classification, 2)Whitelist handling for DSRC and ANPR payment, 3)Point of sale for cash and card payment, 4)Operational back-office. All four components collectively make up the core of the toll collection system. The vehicle detection, identification and classification components are used to for classification purposes of the each vehicle based on STOREBÆLT's vehicle class scheme, while the vehicle identification component is twofold, i.e. capable of with capabilities to identifying a vehicle based on other DSRC-tags and/or on automated number plate recognition (ANPR). Vehicle detection enables the system to detect a vehicle approaching the toll station and keep track of that of the vehicle until the toll is collected at the barrier. Whitelist handling for DSRC and ANPR payment enables the toll collection system to verify if a vehicle identified through DSRC and/or ANPR is a valid account holder. Valid DSRC tags and ANPR account holders are permitted a passage and the toll charge will be collected through the account issuer. Point of sale (POS) for cash and card payment handles payment collection either in the form of self-service or operated by a lane assistant in the lane. The POS processes cash or card payments for the toll amount determined by the vehicle class. In case of card payments, the POS interfaces card payment providers for online authentication thereby enabling the operator to confirm payment. The operational back-office make up the platform for the toll collection system. Operational back-office is connected to has connection to all hardware and software components of the toll collection system required for the solution to function. From the operational back-office, day-to-day operations can be controlled and monitored. Each vehicle passage record is combined with all necessary information about the passage and its related transaction. Vehicles passage records are stored and accessible both in the system and through interfaces to other back-end systems for retrieval and further processing and analysis. Options: In addition to the main components of the toll collection system, STOREBÆLT requests bidders to propose solutions for options as follows: 1)Card payment settlement, 2)New integrations for a new ERP-system, 3)Cash settlement and reconciliation, 4)Cash payment machines for manual lanes. In addition to the acquisition of the toll collection system, the contract includes installation, testing and implementation of the toll collecting system, including training of personnel, documentation of the solution and testing. In addition, a separate agreement will be signed with the chosen supplier for support and maintenance for a four year period. Certain components will be able to be reused. This include barriers, laser curtains, loops and traffic signals. The bidder should bear in mind that the toll collection system will be implemented at a toll station in full operation and that the toll station is operated in a maritime environment with special demands on requirement to the components offered. Expected time contact signature will be February 2018 with an expected implementation time schedule for implementation up to 14 month.
The limitation of applicants will be based on an evaluation of which candidates have documented the most relevant previous deliveries in comparison to the contract/purchases described in section II.2.4.
Please note that any ambiguities and/or incomprehensibilities in the information submitted under section III.1.3 may be regarded negatively in the evaluation when selecting the limited numbers of candidates.
1) Card payment includes the settlement of debt with the card acquirers and is currently handled through the ERP system. However, STOREBÆLT wants a standard solutions/component.
2. New integrations for a new ERP-system. The integration to the commercial back office will be to the current system. However, STOREBÆLT is considering issuing a separate tender for new administrative systems, including a replacement of the current ERP-system. A new integration will be needed for a future ERP-system
3. Cash settlement and reconciliation includes the cashing in, change, money bag handling and settlement with the lane's operator
4. Cash payment machines for manual lanes include vending machines for customers to pay with notes coins themselves.
A/S Storebælt has decided not to divide the contract into lots as this is expected to unduly increase the cost as well as the risk regarding the integration of the different deliveries (incl. software systems) under the contract.
1) The applicant must submit information on the applicant's annual turnover for the last three financial years. The information shall be stated in the European Single Procurement Document, Part IV.B ‘General yearly turnover’, cf. section VI.3 below.
2) The applicant shall provide information on the company's equity for the last three financial years. The information shall be stated in the European Single Procurement Document, Part IV.B ‘Financial ratio’, cf. section VI.3 below.
In the event A/S Storebælt requires documentation for the above, cf. also the Prequalification questionnaire, clause 3.1.1. as well as the Instruction to Tenderers, clause 11.2., the applicant must provide the three latest audited annual financial reports. If these are not in English or Scandinavian, the applicant is asked to also provide a resume in English.
Reference is made to section VI.3 with regard to the applicant's possibility of relying on the capacity of other entities.
1) The applicant must have achieved an annual turnover of at least DKK 100 mio. in each of the preceding three financial years. If the turnover is not stated in said currency, A/S Storebælt will calculate the turnover based on the official exchange rate on the date this notice was published.


Award value: 6000000