Public procurement notice: Prior Information Notice Without Call For Competition
Published: 2018-01-11
Buyer: East Surrey, Guildford & Waverley, North West Surrey and Surrey Downs Clinical Commissioning Groups - North West Surrey CCG being the lead Commissioner)
Country: UK
Contract type: Services
CPV classification: 85100000: Health services
Estimated value: 44500000 GBP

Technical requirements: Procurement for the provision of a Surrey Integrated Urgent Care Service (Including NHS111, Clinical Assessment Service and GP Out-of-hours)
The Clinical Commissioning Groups identified in Section I.1 will be referred to in this Notice as the Awarding Authority.
The Awarding Authority intends to approach the market to procure and award, for registered and resident patients within the commissioning geography, a contract to ensure the provision of a fully integrated 24/7 Integrated Urgent Care Service incorporating a combined NHS 111 and GP Out-of-Hours Treatment service which will provide clinical assessment and face to face treatment.
— since November 2016, the Awarding Authorities have been running a comprehensive market engagement process open to all. — — the outcomes of this engagement can be viewed via this web link:
— the NHS 111 service is currently managed at a regional level, with two local GP Out-of-Hours services which are managed by the nominated Clinical Commissioning Groups.
— this procurement has arisen as a consequence of the forthcoming expiry of the existing independent contracts coinciding with the latest NHSE guidance.
— the NHS 111 service in Surrey rates in the top 15 % in the country for clinical excellence, so this is an opportunity to make the service even better. The existing NHS 111 contract covers Kent, Medway, Surrey and Sussex (KMSS) and is due to expire on 31st March 2019. GP Out-of-Hours service provision is currently provided by 2 separate contracts, 1 that covers Guildford and Waverley, North West Surrey and Surrey Downs CCG areas and a 2nd that covers the East Surrey CCG area and Sussex. Both GP Out-of-Hours contracts are also due to expire on 31st March 2019.
— the Awarding Authority seeks to award a contract to a single legal entity responsible for the provision and operation of a visionary IUC Service.
— this includes responsibility for the financial and budgetary management, budgetary analysis, clinical governance and overall contract management of the call center and interconnectivity with community services, emergency departments, primary care and ambulance services to maximise patient care efficiency within the system pathway.
— the Provider will be required to deliver a service that offers a seamless patient journey from NHS 111 contact/online access, to the establishment of a treatment plan (including direct electronic appointment booking) or closure on advice.
— full explanatory tender documentation will be made available via the Bravo system on the publication of the PQQ. See Section V1.3 for the indicative timetable and Bravo registration information.
— the Awarding Authorities wish to establish the Most Economically Advantageous Tender (“MEAT”) for the Contract.
— the envisaged for contract award will be for a five year period, with an option to extend once for up to three years.
All interested parties should note that this Service Procurement falls within the scope of the “Light Touch Regime” as defined in the Public Contracts Regulations 2015 (as amended) and Directive 2014/24/EU. Therefore the 2015 Regulations and the 2014 Directive are only applicable to the Service Procurement to the extent required for the Services.
The Awarding Authority has decided to follow a tendering procedure for the Service Procurement which is akin to the Restricted Procedure, as provided for under the 2015 regulations and the 2014 Directive, and throughout this tender and associated documentation, the terminology linked to a Restricted Procedure is used.


Award value: 44500000