Public procurement notice: Prior Information Notice Without Call For Competition
Published: 2022-05-11
Buyer: RAV Brabant Midden-West-Noord
Country: NL
Contract type: Supplies
CPV classification: 34933000 | 38112100 | 48814000: Medical information systems

Technical requirements: Market dialogue - RAV Brabant MWN navigation and information system (NIS) (expected completion date: 01-06-2022).
The OMC aims to inform technology providers regarding the upcoming procurement of end to end solutions for the navigation systems of ambulances (and eventually other vehicles) which include security and privacy aspects.
The OMC also aims to understand the technology providers’ capabilities to satisfy the procurers’ needs and to obtain market parties’ input on the viability of the procurement plans and conditions. This is also an opportunity for technology providers to provide their feedback on the subject-matter of a future procurement.
There are currently 25 RAV’s in the Netherlands. All the RAV’s need to use navigation systems in their ambulances, in order to determine where the patient is, information about the patient and where - if needed - the nearest hospital is. The RAV from Brabant MWN has been using a specific software, which – apart from being software only and not an end-to-end-solution - is currently slightly outdated.That is why RAV Brabant MWN wants an end-to-end solution that eliminates the issues derived from having multiple vendors and updates. The replacement of the hardware/solution can be easily done by RAV Brabant MWN personnel in case of problems. In case of issues, 24/7 support helpdesk is needed.
The solution should be future proof, which means that several functionalities will be mandatory for the initial solution, but additional functionalities to be developed/improved in the next years should be added on a later stage.
Additionally, the solution should be based on a map/application that already includes considerable amounts of geolocation information and Points Of Interest (POI), but should also allow RAV Brabant MWN to include new information and POI. Any and all rights related to these POI should remain vested in RAV Brabant MWN and as such, no rights are being granted to the map/application/supplier, except the right to use this new POI in the maps for the duration of the agreement with RAV Brabant MWN.
The map/application shall be updated by the supplier in real time to reflect the changes in the routes.
The dispatch office (meldkamer) should send the basic medical information and the location of the patient via an HTTPS connection. The solution should be able to comply with this requirement from the beginning of the contract (Q4 2022/Q1 2023).
The foreseen new application should also relate to the exchange of medical (personal) patient information. The solution shall consider this aspect and be applicable by mid-2023. To achieve this goals, RAV Brabant MWN is working with VZVZ to ensure that the deployed solution is compliant with the high personal data and security standards. The objective of this cooperation is to ensure that the ambulances drivers, doctors and other relevant users can share and receive the patient’s information in a safe way, on a need to know basis, but in a fast and efficient manner. RAV Brabant MWN would like an end-to-end solution that ensure security already at hardware level.
In order to ensure the compatibility with the high personal data and security standards of VZVZ, the procedure for authentication/authorization for both applications (navigation and submission of medical information) shall be the same and be based upon the new Zorg-ID (smart) infrastructure of VZVZ. As a result, both applications should have received the so-called XIS type qualification from VZVZ.
With this goal in mind, RAV Brabant MWN intends to launch an award procedure, at the end of which a Framework Agreement will be awarded to two successful technology vendors. This Framework Agreement will be composed of two different phases with respective Phase Contracts.
In the first Phase, the selected technology vendors will have to test their solution and demonstrate that works in a production environment (some ambulances). At the end of this first phase, the TRL of the solution will be 9. Only one technology vendor will be invited to sign a contract for Phase 2 and deploy the final solution, based on the outcome of the demonstration phase. I.e., the best solution – from a quality perspective - will be selected for the deployment phase. The price will be set upfront, already in the offer for phase 1.
The selected technology vendors will keep the IPR of the developed solution, but the data generated belongs to RAV Brabant MWN.
RAV Brabant MWN is cooperating with VZVZ to ensure that the deployed solution is compliant with VZVZ´s high personal data and security standards related to the exchange of medical (personal) patient information.
In conducting this procedure, RAV Brabant MWN benefits from assistance offered under the EAFIP-initiative, which is supported by the European Commission Directorate-General Communications Networks, Content & Technology (DG CONNECT).