Public procurement notice: Contract Notice
Published: 2023-03-17
Buyer: FERDE AS
Country: NO
Contract type: Supplies
Procedure: Competitive procedure with negotiation
CPV classification: 48000000 | 48300000 | 48329000 | 72000000
Submission deadline: 2023-04-12
Award criteria: The most economic tender

Technical requirements: Ferde AS is a regional toll collection company that finances toll collection projects and collects tolls in Agder, Rogaland and Vestland counties. Ferde is organised as a joint-stock company and is owned by Vestland County, Rogaland County and Agder Country, one third each. The main office is in Bergen.
The purpose of the procurement is to enter into a contract for the purchase of a case management system with built-in archiving. The new case/archiving management system must streamline work processes, increase document capture and improve information security. The system must be user-friendly and have an intuitive user experience. The system will contribute to making work in digitalisation and archiving easier and more understandable, both for those who work with the system on a daily basis, as well as for employees who only handle documents that need to be archived and recorded once.
The system must be delivered and operated by the service provider as a Software as a Service (SaaS), and should be available on mobile platforms such as PC and tablet, regardless of the user's workplace and without requirements for separate hardware to use the system. The tenderer will be responsible for upgrades of the system as well as integrations. The tenderer will be responsible for the operation and maintenance of the system and underlying infrastructure.
The contract duration is three (3) years calculated from the delivery day. The contract will renew automatically for 1 (one) year at a time, unless notice is given by the Contracting Authority or by the Tenderer 12 (twelve) months before the renewal date.
If there are more than 3 tenderers that fulfil the minimum qualification requirements, the contracting authority will rank the tenderers according to the following selection criteria:
Criterion 4.3: 100 %. The degree to which the described comparable assignments are relevant to this procurement and how satisfied the client was with the delivery will be assessed under this criterion.
It is preferable to assess an option for a contract administration tool and other options that naturally fall under case/archiving systems. Requirements regarding the option for a contract administration tool can be found in Annex 1a, and the prices for all options are in Annex 6a.
Tenderers must be registered in a company register, professional register or a trade register in the country where the tenderer is established.
Foreign tenderers: Verification that the tenderer is registered in a company register, professional register or a trade register in the country where the tenderer is established.
Credit assessment based on the most recent accounting figures. The rating must be carried out by a credit rating agency with a licence to provide such service.
The contracting authority can obtain further credit ratings or other financial information such as, but not limited to, the annual accounts including notes, the board's annual reports and the auditor's reports.
Certificates of up to 3 of the tenderer´s most relevant assignments over the last 3 years. In this context, relevant assignments means corresponding deliveries of complete Noark-approved case and archiving systems to public clients in government and municipality. The description must include a statement of the assignment´s value, date and recipient (name, telephone number and e-mail address).
It is the tenderer's responsibility to confirm relevance through the description. Tenderers can document experience by referring to the competence of personnel at disposal for this assignment, including experience that has been acquired while personnel performed services for another supplier.
Documentation showing an established management system for information security, ISO 27001 or equivalent.

Eligibility requirements: Requirement: Tenderers must be registered in a company register, professional register or a trade register in the country where the tenderer is established. Documentation requirement: Norwegian companies: Company registration certificate Foreign tenderers: Verification that the tenderer is registered in a company register, professional register or a trade register in the country where the tenderer is established.