Public procurement notice: Contract Notice
Published: 2022-09-02
Buyer: SYKEHUSINNKJØP HF
Country: NO
Contract type: Services
Procedure: Open procedure
CPV classification: 50300000 | 50312600 | 50330000 | 72000000 | 72261000: Software support services
Submission deadline: 2022-09-30
Award criteria: The most economic tender

Technical requirements: Hemit, hereinafter referred to as the Contracting Authority, currently delivers a Cisco telephony service for Helse Midt-Norge. This is currently delivered as part of a larger operating agreement Hemit has with sub-contractors. Hemit would like to take greater responsibility for the telephony service and will take operations upon itself. As part of this, new license and maintenance agreements must be put into place.
The contract will cover all of Helse Midt-Norge. The contract will apply to licenses and HW that are listed in attachment 3. Equipment close to patients is not a part of this contract, but is included to support the licensing needs. Currently, the contract is mainly used by St. Olavs Hospital Trust. As in most health regions, the majority of employees work in shifts. There may be changes during the period of up to double the current need.
The service covers telephony between Cisco equipment and 3rd party entities. Additional services such as callbacks, etc. are offered.
The contract will then be renewed automatically for 1 (one) year at a time, unless 3 (three) months notice is given by the contracting authority before the renewal date. The tenderer will have and option to terminate the contract 12 (twelve) months prior to the notification of contract renewal.
Tenderers must be registered in a company register or a trade register in the country where the tenderer is established.
Sufficient economic and financial capacity means that tenderers must have a credit rating of at least A or better, measured on AAA Soliditet's scale, or an equivalent score from another reputable rating company. The contracting authority will obtain rating reports from www.solidtet.no (delivered by Bisnode Credit AS) to verify that the Tenderer has sufficient economic and financial ability. Tenderers who cannot meet the requirement can alternatively prove their economic and financial capacity by other documentation, including, for example, a parent company guarantee, bank guarantee, etc. During the evaluation, the Contracting Authority will place emphasis on Tenderers who have profitable operations, positive cash flow in the last few years and positive equity. Newly started companies with a credit rating of AN, individual foreign companies or companies without a reporting obligation to the Brønnøysund Register Centre will not always be able to submit a credit rating as documentation that the qualification requirement is satisfied. In such cases, this can be compensated by providing alternative documentation together with the tender (annual accounts with the auditor's report).
An overview of the 1-3 most important deliveries of that the tenderer has carried out in the last three years, together with information on the contract value, dates for delivery or execution, and name of the recipient. Documentation of relevant deliveries or services that the tenderer carried out more than three years ago will also be taken in consideration.

Eligibility requirements: Tenderers must be registered in a company register or a trade register in the country where the tenderer is established.