Public procurement notice: Contract Notice
Published: 2025-07-07
Buyer: Helsedirektoratet
Country: NO
Region: NO081
Contract type: Services
Procedure: Negotiated with prior call for competition
CPV classification: 72000000 | 72300000 | 72400000 | 72500000 | 72600000
Estimated value: 600000000 NOK
Submission deadline: 2025-08-27
Award criteria: quality, price

Technical requirements: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003,  p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.

Eligibility requirements: Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
Tenderers must have sufficient economic and financial capacity to be able to fulfil the contract. 
Documentation requirement:
The company's last Annual Financial Statement including notes, the Board's Annual Report and Audit Report, as well as new information of relevance to the company's fiscal numbers. 
and 
Credit rating from publicly certified  
credit rating institution. The assessment shall be based on the last known fiscal figures with an indication of how the credit rating has evolved during the past three years.
Tenderers shall have relevant good, experience with the execution of equivalent deliveries. Equivalent deliveries means operation and platform services connected to the extent of this agreement. 
Documentation requirement:
Description of the tenderer's most relevant deliveries during the last 3 years, as well as information on the contracts ́ value, date of delivery or execution and the name of the recipient.  

Contact information must be provided for the reference person at the contracting authorities who can confirm the information and can be contacted if needed.  
Documentation of relevant deliveries or services that the tenderer has carried out more than three years ago can be considered in order to ensure sufficient competition. Ref. FOA §16-6 (1) b).
Capacity
Tenderers shall have sufficient capacity to fulfil the contract.
Capacity means available resources that can be prioritised for the contracting authority. 
Documentation requirement:
A description of the total technical and professional personnel that the tenderer has at his disposal for fulfilment of the contract in Norway and any other countries that are relevant. 
A description of the tenderer's average workforce and the number of employees in the management during the last three years.
Quality assurance 
Tenderers shall have an established quality assurance system relevant for the content of the contract. 

The requirement shall be documented by one of the alternatives below:  
-A description of the tenderer's quality assurance measures. 
-Certificate for the company's quality assurance system issued by independent bodies that confirms the tenderer fulfils certain quality assurance standards, for example ISO 9001.
Information Security 
Tenderers shall have an established management system for information security based on ISO/IEC 27001 or equivalent standards. 
Documentation requirement:
The requirement shall be documented by one of the alternatives below: 
- Valid certificate for ISO/IEC 27001 

- An account of an equivalent management system, with documentation of: 
    - Information Security Policy 
    -Risk assessment and handling. 
    -Organisation and responsibility 
    -Continual improvement (e.g. audits and deviation management) 
It is the tenderer ́s responsibility to document that their management system is equivalent to a recognised standard as ISO/IEC 27001.
Whether the post-submission of documents is relevant and in accordance with the Public Procurement Regulations/Public Procurement Regulations (LOA) will be assessed in each case.
The tenderer ́s response to requirements in Annex 1 connected to the criterium.
Establishment costs cf. Annex 7 - Annex 1.
Summed price for basic services cf. Annex 7 - Annex 1