Public procurement notice: Prior Information Notice Without Call For Competition
Published: 2020-10-06
Buyer: Westminster City Council
Country: UK
Contract type: Services
CPV classification: 50118110 | 63712400 | 72222300: Information technology services | 79994000 | 92222000
Estimated value: 55000000 GBP

Technical requirements: Westminster City Council (‘the Authority’) will be embarking on the procurement of the provision for kerbside parking, traffic enforcement and associated services in the next couple of months.
The current kerbside management contracts — business processing and technology and the people and resources contracts have been extended while the procurement exercise to reprovision the service is being undertaken.
This market engagement is being conducted in order to gain a better understanding of the solutions available in the market. This would inform our service requirement specifications, final lot configurations and contractual agreements.
Interested Suppliers are being invited to share their expertise and knowledge by responding to our Request for Information. Kindly register your expression of interest at https://www.capitalesourcing.com and search for the following reference: itt_WCC_13489 — Kerbside Parking, Traffic Enforcement and Associated Services.
Parking solution that allows drivers to book, pay for and extend their parking session through their mobile phone or via an app.
The scope of requirements and nature of procurement will be informed by the information gathered through this early market engagement exercise.
Business processing solution will provide an end to end service, covering multi-channel customer contacts and back-office processing The solution will include:
• business processing Penalty Charge Notice (PCN)/Fixed Penalty Notice (FPN) solution: processing multi-channel payments, general/specific PCN query, processing of correspondence at all stages of challenge/representation including Debt and Appeal stages.
• permission processing: processing applications, payment, general enquiry and specific application query for multiple types of permits (e.g. Resident) and suspensions, etc.
• complaints: processing parking and highways freedom of information, Stage 1s, Local Govt Ombudsman, Litigations, Councillor, Civil Enforcement Officer, high level complaints, first level complaints.
The scope of requirements and nature of procurement will be informed by the information gathered through this early market engagement exercise.
Provision of integrated systems/applications to enable parking services deliver one customer view through a customer relationship management system. All cashless parking sessions, Penalty Charge Notices (PCN)/Fixed Penalty Notices (FPN), permit and suspension information would be available real-time on the handheld device for on street marshals to issue accurate PCNs and for back office processing. Multiple self-service: make payments, applications, query and PCN challenge/camera footage online.
The scope of requirements and nature of procurement will be informed by the information gathered through this early market engagement exercise.
The authority's parking legislation and policies, issuing verbal warnings and where necessary issuing penalty charge notices.
The scope of requirements and nature of procurement will be informed by the information gathered through this early market engagement exercise.


Award value: 55000000