Public procurement notice: Contract Notice
Published: 2018-05-03
Buyer: Tourism Ireland Limited
Country: IE
Contract type: Services
Procedure: Restricted procedure
CPV classification: 72212445 | 72222100: Information systems strategic review services | 72222200: Information technology planning services | 72223000: Information technology requirements review services | 72227000: Software integration consultancy services
Estimated value: 7000000 EUR
Submission deadline: 2018-06-01
Award criteria: The most economic tender

Technical requirements: Tourism Ireland is seeking to appoint a Provider of systems integration services for its current and future marketing technology stack. The Provider will manage evaluation, acquisition, integration and establishment of marketing technology systems and services as required by Tourism Ireland. The Provider will act as a ‘smart customer’ on behalf of Tourism Ireland, evaluating and recommending appropriate marketing technology and services to meet Tourism Ireland’s business requirements and integrate effectively with existing platforms. The Provider will procure these systems on Tourism Ireland’s behalf, manage relationships with the platform supplier and act as platform champion within Tourism Ireland, managing delivery of training and support. The Provider will manage or deliver robust integrations of new marketing technology applications into the existing stack and be responsible for maintenance of these integrations.
Tourism Ireland is seeking to appoint a Provider of systems integration services for its current and future marketing technology stack. The Provider will manage evaluation, acquisition, integration and establishment of marketing technology systems and services as required by Tourism Ireland. The Provider will act as a ‘smart customer’ on behalf of Tourism Ireland, evaluating and recommending appropriate marketing technology and services to meet Tourism Ireland’s business requirements and integrate effectively with existing platforms. The Provider will procure these systems on Tourism Ireland’s behalf, manage relationships with the platform supplier and act as platform champion within Tourism Ireland, managing delivery of training and support. The Provider will manage or deliver robust integrations of new marketing technology applications into the existing stack and be responsible for maintenance of these integrations. Please refer to the documents attached for downloading for further information.
The initial Contract Period will be for three [3] years subject to budget, annual performance review and other factors, with the option to extend annual for up to a further four [4] years up to a maximum contract term of seven [7] years.
Demonstrable experience of evaluating, implementing, integrating and establishing marketing technology platforms [30 %].
Qualifications and Experience of proposed account management team, the marketing technology architects, the project implementation and the professional services team [30 %].
Evidence of specific experience with technologies in Tourism Ireland’s existing marketing technology stack [10 %].
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the 1st stage in a 2-stage Restricted Tender process. This is the sole call for requests to participate for this contract;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, or any contract awarded at any time;
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended;
8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition;
9) At Section II.2.9 we have indicated that 5 applicants will be invited to tender, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying;
11) Tourism Ireland will not accept or consider Requests to Participate delivered after this deadline;
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded;

Eligibility requirements: Please refer to the tender documents available for downloading.

Award value: 7000000