Public procurement notice: Contract Notice
Published: 2018-01-20
Buyer: Oslo kommune v/Byrådsavdeling for eldre, helse og sosiale tjenester (EHS)
Country: NO
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 48000000 | 72000000 | 72300000 | 72310000: Data processing services | 72314000: Data collection and collation services
Submission deadline: 2018-02-22
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
Oslo municipality needs to procure a joint ICT tool to support work on quality assurance and internal control. The first sector that shall use the system will be elderly persons, health and social services (EHS). Other town council departments will be dealt with by non-exclusive options in the contract, which can be taken up at a later date.
The quality assurance and internal control tool that is procured shall contribute to supporting necessary processes on different levels and it must be robust enough to cope with all of Oslo municipality's organisation of approx. 55 000 employees.
Oslo municipality needs to procure a joint ICT tool to support work on quality assurance and internal control. The first sector that shall use the system will be elderly persons, health and social services (EHS). Other town council departments will be dealt with by non-exclusive options in the contract, which can be taken up at a later date.
The quality assurance and internal control tool that is procured shall contribute to supporting necessary processes on different levels and it must be robust enough to cope with all of Oslo municipality's organisation of approx. 55 000 employees. Oslo municipality expects that:
— The procured system shall be a joint system for Oslo municipality, the EHS sector shall implement and use the procured system first. Entities in other sectors can be incorporated and implemented via options in the contract.
— The authorities´quality requirements for document processing and managing procedures shall be fulfilled for all levels in all the entities who use the system.
— All employees shall use the system as their preferred source of information for routines, procedures, relevant laws and regulations.
— The entities shall have uniform and correct handling of deviations, unwanted events and improvement proposals.
— Oslo municipality shall, with the newly procured system, always be able to get a total overview of registered deviations, unwanted events and improvement proposals.
The Contracting Authority has an option to extend the contract for a further 2 + 2 + 2 + 2 years on the same terms. The maximum length if all the options are taken up is 12 years.
Out of the received requests for participation in the competition, the Contracting Authority will invite the 4-7 tenderers who best fulfil the qualification requirements for experience (weighted 70 %) and access to competence and technical resources (weighted 30 %), to submit a tender.
The Contracting Authority will evaluate the tenderer's documentation under the 2 relevant qualification requirements and give points on a scale from 1-5. The tenderer who best fulfils a requirement will receive 5 points. The other tenderers will be given a point score that mirrors relevant differences in the requests. The 4-7 tenderers who have the highest total score (are best qualified) will be invited to submit a tender, provided that a sufficient number of tenderers as considered to be qualified.
The contracting authority has an option to extend the contract for a further 2 + 2 + 2 + 2 years on the same terms. The maximum length if all the options are taken up is 12 years.
The first sector that shall use the system will be elderly persons, health and social services (EHS). Other town council departments will be dealt with by non-exclusive options in the contract, which can be taken up at a later date.

Eligibility requirements: Requirement: The tenderer shall be a legally established company. Documentation requirement: Norwegian tenderers: Company Registration Certificate. Foreign companies: Verification that the company is registered in a trade index or a register of business enterprises as prescribed by the law of the country where the company is established III.1.2)