Public procurement notice: Contract Notice
Published: 2016-04-01
Buyer: London South Bank University
Country: UK
Region: LONDON
Contract type: Services
Procedure: Open procedure
CPV classification: 72315000: Data network management and support services | 72315100: Data network support services | 72315200: Data network management services | 72700000
Estimated value: 1000000 GBP
Submission deadline: 2016-05-03
Award criteria: The most economic tender

Technical requirements: In addition there is the scope to supply switches during the contract term. However the University will have the option to use this contract or use alternative routes to market.
The contract will include the option to extend further a further 24 months to be executed in 12 month increments. In addition the value range is the estimated total contract value over 4 years inc. VAT. The Contracting Authority intends to use an eTendering system in this procurement exercise.
The Supplier shall provide a Managed Security Service as detailed herein (‘MSS’) for LSBU's security infrastructure to log network events, internal system events (e.g. Active Directory), firewall events, as well as other application or system level events. The Supplier shall ensure that necessary logs are backed up and to carry out all relevant forensic investigations when required, informing LSBU on issues such as external threats, internal malicious system usage (through defined event correlation), malicious usage of systems or attempts to exploit systems, as well as alerting against any other events that may be in scope. The Security Infrastructure may change over time subject to written notification by LSBU to the Supplier.
The MSS will provide real-time alerting and monitoring of all configured security information sources. Specific reports will be automatically generated daily, weekly and monthly under normal operating conditions, as agreed with LSBU. These will be emailed to nominated recipients as well as being available immediately via the Supplier's customer portal. An on-site service review will be held monthly and quarterly, as agreed with LSBU, which will be attended by the Supplier's service delivery team, as well as relevant members of both the SOC and ISO teams. Members of both the Supplier and LSBU teams (if desired) will have access via the customer portal to generate ad hoc reports as required.
The contract includes the option to extend the contract by 24 months to be executed in 12 month increments. The value range is the estimated contract value over 4 years inc. VAT. The Contracting Authority intends to use an eTendering system in this procurement exercise.
The estimated contract value range below is for both lots and for all 4 years. The values are inclusive of VAT.
Suppliers Instructions: How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) — Browse to the eSourcing Portal: https://lupc.bravosolution.co.uk and click the link to register — Accept the terms and conditions and click ‘continue’ — Enter your correct business and user details — Note the username you chose and click ‘Save’ when complete — You will shortly receive an email with your unique password (please keep this secure). 2. Express an Interest in the Tender — Login to the portal with the username/password — Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) — Click on the relevant PQQ/ ITT to access the content — Click the ‘Express Interest’ button at the top of the page — This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) — You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box. 3. Responding to the Tender — Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) — You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT — There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help or contact the eTendering help desk.
The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Eligibility requirements: Suppliers Instructions: How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) — Browse to the eSourcing Portal: https://lupc.bravosolution.co.uk and click the link to register — Accept the terms and conditions and click ‘continue’ — Enter your correct business and user details — Note the username you chose and click ‘Save’ when complete — You will shortly receive an email with your unique password (please keep this secure). 2. Express an Interest in the Tender — Login to the portal with the username/password — Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) — Click on the relevant PQQ/ ITT to access the content — Click the ‘Express Interest’ button at the top of the page — This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) — You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box. 3. Responding to the Tender — Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) — You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT — There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help or contact the eTendering help desk. See Tender Documents. See Tender Documents.
See Tender Documents.