Public procurement notice: Contract Notice
Published: 2025-11-11
Buyer: Bergen kommune - Innkjøp konsern
Country: NO
Region: NO0A2
Contract type: Services
Procedure: Negotiated with prior call for competition
CPV classification: 48000000 | 48450000 | 48451000 | 72260000: Software-related services | 72268000: Software supply services
Submission deadline: 2025-12-12

Technical requirements: Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a enforceable verdict has been convicted of corruption by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Corruption as defined in Article 3 of the Convention on Combating Corruption, Involving European Communities or European Union Member States (EUT C 195 of 25.6.1997, s. 1), and in Article 2, point 1, in the Council ́s framework decision 2003/568/RIA of 22 July 2003 on combating corruption in the private sector (EUT L 192 of 31.7.2003,  p. 54). This rejection reason also includes corruption as defined in national law for the contracting authority or supplier.
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted of fraud has been convicted of fraud by a verdict handed down not more than five years ago, or a rejection period determined directly in the judgement that still applies? Fraud included in Article 1 of the Convention on protection of the Financial Interests of the European Communities (EFT C 316 of 27.11.1995, p. 48).
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of money laundering or financing terrorism by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Money laundering or financing terrorism As defined in Article 1 of the European Parliament and Council Directive 2005/60/EF of 26 October 2005 on preventive measures against the use of the financial system for money laundering and financing terrorism (EUT L 309 of 25.11.2005, p. 15).
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body or has the competence to represent or control or make decisions in such bodies, at the time a legally convicted verdict of participation in a criminal organisation by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Participation in a criminal organisation as defined in Article 2 of the Council ́s framework decision 2008/841/RIA of 24 October 2008 on control of organised crime (EUT L 300 of 11.11.2008, p. 42)
Is the tenderer himself or a person, who is a member of the tenderer's administration, management or supervisory body, or has the competence to represent or control or make decisions in such bodies, in the event a legal verdict has been convicted of acts of terrorism or criminal acts connected to terrorist activities by a verdict handed down no more than five years ago, or a rejection period set out directly in the judgement that still applies? Acts of terrorism or criminal acts relating to terrorist activity as defined in Article 1 and 3 of the Council ́s framework decision 2002/475/RIA of 13 June 2002 on combating terrorism (EFT L 164, af 22.6.2002, p. 3). This rejection reason also includes incitement to, participation or attempts to commit such actions as included in Article 4 in the mentioned framework decision.

Eligibility requirements: Tenderers are registered in a company register or a trade register in the member state in which the tenderer is established. As described in annex XI of directive 2014/24/EU; suppliers from certain member states may have to fulfil other requirements in the mentioned annex.
Minimum qualification requirements
Tenderers shall be a legally registered company.
 
Documentation: Documentation: Documentation must not be enclosed for tenderers registered in the Norwegian Register of Units. The contracting authority will check the registration by using the organisation number stated in the tenderer ́s Mercell profile.
 
Tenderers who are not registered in the above register must present a certificate or confirmation (equivalent company registration certificate) for registration in a trade or business register as prescribed by the law of the country where the tenderer is established. Such a certificate shall not be issued more than 6 months prior to the deadline for requests to participate.
Regarding any other economic and financial requirements that have been stated in the notice or in the procurement documents, the tenderer declares that:
Minimum qualification requirements
The tenderer has sufficient economic and financial capacity to fulfil the contract. The required financial capacity will be assessed in relation to the contract ́s value, benefits, risk and duration. All the received and any obtained information will form the basis for an overall assessment of whether the qualification requirement is fulfilled. Documentation requirement: The contracting authority will check a credit rating carried out by the credit company Creditsafe. Tenderers do not need to enclose their credit rating. Newly established tenderers can submit a bank statement as proof of credit worthiness. Foreign companies: The contracting authority will check the tenderer ́s financial situation from Creditsafe (https://www.creditsafe.com). If the tenderer is not registered in Creditsafe ́s registers, the company ́s last two auditor approved annual accounts shall be submitted upon request. If information in the above sources is not correct or supplementary information is needed to highlight the company's economic and financial situation, this can be provided.
Only for services: In the reference period, the tenderer has carried out the following important goods deliveries of the requested type, or the following important services of the requested type. The contracting authority can require up to three years experience and allow experience from the previous three years to be taken into consideration.
Minimum qualification requirements
Tenderers shall have good and relevant experience. The experience shall include deliveries of equivalent complexity as the delivery requested in this competition. All references must be from relevant assignments and include the establishment and operation/management of the cloud service (SaaS). 

Relevant experience shall be documented by stating a minimum of three (3) and maximum five (5) reference projects from the period 2020-2025. This means that there are assignments that cover the establishment and management within the years 2020-2025. The references must i.a. include a description of the extent, the delivery ́s time period and a general description of the deliveries. If sub-suppliers are used in the delivery, the name of the sub-supplier and a description of which deliveries the sub-supplier has carried out, as well as the division of responsibility between the tenderer and sub-suppliers shall be clearly stated. This qualification requirement will be used for the selection of tenderers for the tender phase in the competition. The decisive factor will be the reference projects ́ relevance and similarity to the contracting authority ́s described need. It is the tenderer ́s responsibility to describe the reference assignments ́ relevance to the competition. 

Documentation requirement: Tenderers shall fill in "Annex Qualification Requirements - Experience" in accordance with the instructions for filling in, which are in the document. The completed version of the document "Annex Qualification Requirement - Experience" is to be uploaded in Mercell as a response to this qualification requirement. If more than five reference projects are given, only the first five will be assessed.
The waiting period is minimum 10 days.
Bergen municipality shall procure a new HR system, delivered as a cloud service. The new system shall replace the HR functions in the current HR and payroll system (UNIT4 ERP/UBW HR, WebCruiter and Dossier). The system shall cover the municipality ́s needs within the following main processes and function areas: Recruitment Phase-in before and after assignment and phasing, Basic data HR and employment Personnel administration, employment conditions, absence and holidays, variable wages and allowances, document handling and document archive, distribution and signing, organisation structure, roles and access Competence holding, competence development and follow-up, competence management and competence management and Analysis Worker Follow-up Call support, sick leave follow-up, presence work, feedback, pulse measurements and surveys, Wage negotiation and strikesRol based work surface/portal Reporting and analysis Integrations and the exchange of data between different systems The agreement includes implementation and facilitation, including training, data conversion and establishment of integrations, as well as operation/management, user support and further development. A system change involves a great opportunity for Bergen municipality to get a modern HR system, which not only covers basic functionality, but that simplifies the working life of employees, managers, and professional resources. Bergen municipality needs a system built on safe technology, can reuse data across functionality and systems, follow fixed work processes and is easy to use. Tenderers shall offer services and systems/cloud services that cover the needs and requirements stated in the SSA-Cloud agreement with annexes and annexes. Bergen municipality would also like additional services such as consultancy services/consultancy and training services under the contract ́s management and options for expanded user support. The contracting authority for the procurement is Bergen municipality, c/o the City Council Manager's department - HR Group.