Public procurement notice: Contract Notice
Published: 2016-11-16
Buyer: Norges Bank — NBREM
Country: NO
Region: Oslo
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 48000000 | 48219300 | 48422000 | 48450000 | 48517000
Estimated value: 5000000 NOK
Submission deadline: 2016-12-15
Award criteria: The most economic tender

Technical requirements: NBREM wishes to acquire an HR system capable of supporting a majority of the processes, such as HR strategies; recruitment; training and development; personnel administration; organizational development; deployment and exit of staff; employee data and reporting. The HR system should offer a user friendly, intuitive process flow, ease of use and process support for a multisite organization with up to 200 employees. The system does not necessarily need to be able to cover all processes to the same extent. The system shall be provided as Software as a Service (‘SaaS’) and include; system setup, configuration and implementation, and preferably migration of data from the existing system (ADL); all necessary underlying software licenses, software maintenance, hardware, operations, monitoring, service, upgrades, and any other product or service needed for the vendor to provide a holistic all-inclusive HR system delivered as SaaS with a 24/7 service level; incident management within the service level; 2nd/3rd line customer support; as well as continuous improvement function.
The SaaS solution and implementation services are requested by NBREM. The contracting party will be Norges Bank. Please note that subsidiary entities of NBREM (Norges Bank) will be additional recipients of the System Procurement and will require access and usage rights to the HR System to be procured.
The estimated total value of the contract, including options for extension, is between NOK 5 million and NOK 10 million (ex. VAT). Please note that the estimate is uncertain and that the value may be lower or higher.
— Requirement 1: The candidate shall be a legally established company. Required documentation: Norwegian companies: Certificate of registration. Foreign companies: Proof of registration in trade register or registration in a register of business enterprises as described in the business legislation of the country where the company is established. Companies of all nationalities: Certificates shall not be older than 6 months calculated from the date set as deadline for delivery of request for participation.
— Requirement 2: Norwegian companies: The candidate shall be in compliance with Norwegian rules and regulations regarding tax payments and VAT payments. Foreign companies: The candidate shall be in compliance with rules and regulations regarding tax payments and VAT payments in accordance with the legal provisions of the country in which he is established. Required documentation: All companies: Tax certificate and VAT certificate. Norwegian companies can obtain the certificates through Altinn. Any outstanding tax payments shall be duly explained. Certificates shall not be older than 6 months calculated from the date set as deadline for delivery of request for participation.
— Requirement 3: The candidate shall have an economic and financial standing required to fulfill the contract. Required documentation: The candidate’s last three years’ financial statements, or extracts from this (at a minimum income statements and balance sheets). An auditor’s certificate for each year shall also be enclosed. Attachment merely of consolidated accounts or parent companies‘ accounts will not be accepted.
— Requirement 4: Substantial and proven experience from similar deliveries is required. Required documentation: The candidate shall provide a list of at least three examples of HR system deliveries to customers in public or private sector. Evidence of services provided shall be given: — where the recipient was a contracting public authority, in the form of certificates issued or countersigned by the competent authority; or — where the recipient was a private purchaser, by the purchaser‘s certification or, failing this, simply by a declaration by the candidate. The candidate shall provide its reference cases with a description of the project, including time of delivery, the candidate’s role, total contract value, name of customer and other relevant information suitable to determine the candidate’s experience from similar operations. The response must be based on the information provided in sections 1.3 and 4 of the RFQ document.
— Requirement 5: A proven ability to perform the obligations of the contract is required. Required documentation: The candidate shall provide a statement of: 1) the average annual manpower of the candidate and the number of managerial staff for the last three years; 2) the tools, plant or technical equipment available to the service provider or contractor for carrying out the contract; and 3) an indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operator‘s undertaking, especially those responsible for quality control and, in the case of public works contracts, those upon whom the contractor can call in order to carry out the work. The response must be based on the information provided in sections 1.3 and 4 of the RFQ document.
— Requirement 6: The candidate shall have a well-functioning quality assurance system. Required documentation: The candidate shall describe the quality assurance systems used by the candidate in general for its business activities. Describe how this is implemented and provide documentation to prove that the quality assurance system is actually applied.
Requirement 7: The candidate shall have a well-functioning Risk & Security practice and a well-established security organization. The candidate must be able to document that Risk & Security is a priority in their organization. NBREM data shall only be stored or processed in countries with a corruption level of 44 or better according to the Transparency International Index. Required documentation: Provide a description of the technical facilities and measures used for ensuring quality in regard of risk and security. The description must contain: 1) a description of the candidate‘s approach, framework and work practices within Risk & Security; 2) a description of its security organization, and the security organization‘s organizational chart; and 3) the location of the candidate‘s data centres.
NBREM will select a minimum of 3 candidates for the tendering and negotiation phase. If more than 3 candidates are qualified, NBREM will select up to the 6 highest scoring candidates on qualification criteria (requirements) 4 and 5. The scoring will reflect to what degree the candidate’s response is relevant to NBREM‘s needs (see further description in sections 1.3 and 4 of the RFQ document).
The candidates will receive the RFQ document from NBREM as a result of having returned a signed non-disclosure agreement to NBREM. The completed and signed non-disclosure agreement shall be returned by e-mail to nbremHRprocurement@nbrem.no. The candidates shall reply to the RFQ based on the information and instructions in the RFQ document.

Eligibility requirements: — Requirement 1: The candidate shall be a legally established company. Required documentation: Norwegian companies: Certificate of registration. Foreign companies: Proof of registration in trade register or registration in a register of business enterprises as described in the business legislation of the country where the company is established. Companies of all nationalities: Certificates shall not be older than 6 months calculated from the date set as deadline for delivery of request for participation. — Requirement 2: Norwegian companies: The candidate shall be in compliance with Norwegian rules and regulations regarding tax payments and VAT payments. Foreign companies: The candidate shall be in compliance with rules and regulations regarding tax payments and VAT payments in accordance with the legal provisions of the country in which he is established. Required documentation: All companies: Tax certificate and VAT certificate. Norwegian companies can obtain the certificates through Altinn. Any outstanding tax payments shall be duly explained. Certificates shall not be older than 6 months calculated from the date set as deadline for delivery of request for participation. — Requirement 3: The candidate shall have an economic and financial standing required to fulfill the contract. Required documentation: The candidate’s last three years’ financial statements, or extracts from this (at a minimum income statements and balance sheets). An auditor’s certificate for each year shall also be enclosed. Attachment merely of consolidated accounts or parent companies‘ accounts will not be accepted. — Requirement 4: Substantial and proven experience from similar deliveries is required. Required documentation: The candidate shall provide a list of at least three examples of HR system deliveries to customers in public or private sector. Evidence of services provided shall be given: — where the recipient was a contracting public authority, in the form of certificates issued or countersigned by the competent authority; or — where the recipient was a private purchaser, by the purchaser‘s certification or, failing this, simply by a declaration by the candidate. The candidate shall provide its reference cases with a description of the project, including time of delivery, the candidate’s role, total contract value, name of customer and other relevant information suitable to determine the candidate’s experience from similar operations. The response must be based on the information provided in sections 1.3 and 4 of the RFQ document. — Requirement 5: A proven ability to perform the obligations of the contract is required. Required documentation: The candidate shall provide a statement of: 1) the average annual manpower of the candidate and the number of managerial staff for the last three years; 2) the tools, plant or technical equipment available to the service provider or contractor for carrying out the contract; and 3) an indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operator‘s undertaking, especially those responsible for quality control and, in the case of public works contracts, those upon whom the contractor can call in order to carry out the work. The response must be based on the information provided in sections 1.3 and 4 of the RFQ document. — Requirement 6: The candidate shall have a well-functioning quality assurance system. Required documentation: The candidate shall describe the quality assurance systems used by the candidate in general for its business activities. Describe how this is implemented and provide documentation to prove that the quality assurance system is actually applied. Requirement 7: The candidate shall have a well-functioning Risk & Security practice and a well-established security organization. The candidate must be able to document that Risk & Security is a priority in their organization. NBREM data shall only be stored or processed in countries with a corruption level of 44 or better according to the Transparency International Index. Required documentation: Provide a description of the technical facilities and measures used for ensuring quality in regard of risk and security. The description must contain: 1) a description of the candidate‘s approach, framework and work practices within Risk & Security; 2) a description of its security organization, and the security organization‘s organizational chart; and 3) the location of the candidate‘s data centres.
— Requirement 3: The candidate shall have an economic and financial standing required to fulfill the contract. Required documentation: The candidate’s last three years’ financial statements, or extracts from this (at a minimum income statements and balance sheets). An auditor’s certificate for each year shall also be enclosed. Attachment merely of consolidated accounts or parent companies‘ accounts will not be accepted.
— Requirement 4: Substantial and proven experience from similar deliveries is required. Required documentation: The candidate shall provide a list of at least three examples of HR system deliveries to customers in public or private sector. Evidence of services provided shall be given: — where the recipient was a contracting public authority, in the form of certificates issued or countersigned by the competent authority; or — where the recipient was a private purchaser, by the purchaser‘s certification or, failing this, simply by a declaration by the candidate. The candidate shall provide its reference cases with a description of the project, including time of delivery, the candidate’s role, total contract value, name of customer and other relevant information suitable to determine the candidate’s experience from similar operations. The response must be based on the information provided in sections 1.3 and 4 of the RFQ document. — Requirement 5: A proven ability to perform the obligations of the contract is required. Required documentation: The candidate shall provide a statement of: 1) the average annual manpower of the candidate and the number of managerial staff for the last three years; 2) the tools, plant or technical equipment available to the service provider or contractor for carrying out the contract; and 3) an indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operator‘s undertaking, especially those responsible for quality control and, in the case of public works contracts, those upon whom the contractor can call in order to carry out the work. The response must be based on the information provided in sections 1.3 and 4 of the RFQ document. — Requirement 6: The candidate shall have a well-functioning quality assurance system. Required documentation: The candidate shall describe the quality assurance systems used by the candidate in general for its business activities. Describe how this is implemented and provide documentation to prove that the quality assurance system is actually applied. Requirement 7: The candidate shall have a well-functioning Risk & Security practice and a well-established security organization. The candidate must be able to document that Risk & Security is a priority in their organization. NBREM data shall only be stored or processed in countries with a corruption level of 44 or better according to the Transparency International Index. Required documentation: Provide a description of the technical facilities and measures used for ensuring quality in regard of risk and security. The description must contain: 1) a description of the candidate‘s approach, framework and work practices within Risk & Security; 2) a description of its security organization, and the security organization‘s organizational chart; and 3) the location of the candidate‘s data centres.