Public procurement notice: Contract Notice
Published: 2021-04-22
Buyer: Trondheim kommune
Country: NO
Contract type: Services
Procedure: Open procedure
CPV classification: 72000000
Estimated value: 20000000 NOK
Submission deadline: 2021-05-21
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
Trondheim Municipality, hereafter called the contracting authority, invites tenderers to an open tender contest for a framework agreement for RPA services with 1 tenderer.
Trondheim Municipality, hereafter called the contracting authority, invites tenderers to an open tender contest for a framework agreement for RPA services with 1 tenderer. Trondheim Municipality has started to use RPA (Robotic Process Automation) for increasing the efficiency and degree of automation and work processes, and has developed a Digital Employee, Robot Roger. The development work started in 2017 and the municipality's Digital Employee is now responsible for several work processes in the municipality, split between different fields. Trondheim Municipality has a total of 24 processes and sub-processes in production.
There is a need to establish an assistance contract for the need that Trondheim Municipality will have in the future for RPA. Trondheim Municipality would like, via this assistance contract, to join up with a cooperation partner so that Trondheim Municipality is able to fulfil obligations and expectations connected to the automisation of work processes.
All the processes are developed in the software BluePrism, this must be used for the assignment. Trondheim Municipality is responsible for licences. The municipality's established infrastructure must also be used.
Foreign companies: proof that the company is registered in a trade index or business register as prescribed by the law of the country in which the tenderer is established.
The contracting authority requires that the tenderer's wages and working conditions are in accordance with generally applicable wage agreements or nationwide wage agreements for the appropriate area covered by the contract. Wage and working conditions are in this context defined as provisions on minimum working hours, wages, including overtime supplements, shift and rota supplements and inconvenience supplements and coverage of expenses for journeys, food and lodgings, to the degree that such provisions are in the tariff agreement.
The contract will also apply for the private institutions/actors that Trondheim Municipality has a contract with. These are as follows: Bakklandet Menighets omsorgssenter, Trondhjems hospital, Kystad HVS, Kong Carl Johan arbeidsstiftelse, Vår Frue menighet aldersboliger, Glimt recoverysenter, Lianvatnet skole BUP, Skolen St Olavs hospital, Trondheim kommunale pensjonskasse. In addition, the following municipal companies that are legally under Trondheim Municipality can use the contract.

Eligibility requirements: Requirement: tenderers must be a legally established company. Documentation requirement: Norwegian companies: Company registration certificate (Section 17-10); Foreign companies: proof that the company is registered in a trade index or business register as prescribed by the law of the country in which the tenderer is established.

Award value: 20000000