Public procurement notice: Contract Notice
Published: 2017-06-09
Buyer: Statens Kartverk
Country: NO
Region: Buskerud
Contract type: Services
Procedure: Open procedure
CPV classification: 50324100 | 72220000: Systems and technical consultancy services | 72253200: Computer systems support services | 72267100: Maintenance of information technology software | 72600000
Estimated value: 4200000 NOK
Submission deadline: 2017-08-15
Award criteria: The most economic tender

Technical requirements: The Contracting Authority shall enter into 2 separate agreements with 1 service provider for the following:
The Contracting Authority requests tenders for maintenance and consultancy services for CRM (Customer Relationship Management) 2016.
The maintenance shall include the existing MS Dynamics CRM 2016 systems with accompanying integrations and third-party systems. Currently approx. 189 licences/users
The consultancy service shall include assistance in the form of consulting services. Top competence in development of the Norwegian Mapping Authority's MS Dynamics CRM systems and relevant additional functionality is requested.
More information on the procurement and scope of work is included in appendixes 2 and 4, the Annex to the Maintenance and Consultancy service agreement.
The Contracting Authority shall enter into 2 separate agreements with 1 service provider for the following:
The Contracting Authority requests tenders for maintenance and consultancy services for CRM (Customer Relationship Management) 2016
The maintenance shall include the existing MS Dynamics CRM 2016 systems with accompanying integrations and third-party systems. Currently approx. 189 licences/users.
The consultancy service shall include assistance in the form of consulting services. Top competence in development of the Norwegian Mapping Authority's MS Dynamics CRM systems and relevant additional functionality is requested.
More information on the procurement and scope of work is included in appendixes 2 and 4, the Annex to the Maintenance and Consultancy service agreement.
The contracting authority has the option to extend the contract on the same terms for 2 + 2 years so that the total possible contract length is 6 years.
The options will automatically be taken up if the contracting authority has not given notice on the contract at least three months before the contract expires.
Each parties can terminate the agreement with 6 (six) months' notice. The termination of contract must be made in writing to the contact person stated on the front-page of the agreement.
Norwegian tenderers shall have their tax, payroll tax and VAT payments in order. — A tax certificate not older than 6 months.
Tenderers shall be registered in a company register, professional register or a trade register in the country where the tenderer is established. — Norwegian companies: Company Registration Certificate;

Eligibility requirements: Norwegian tenderers shall have their tax, payroll tax and VAT payments in order. — A tax certificate not older than 6 months. Tenderers shall be registered in a company register, professional register or a trade register in the country where the tenderer is established. — Norwegian companies: Company Registration Certificate; — Foreign companies: Verification showing that the tenderer is registered in a company register, professional register or a commerce register in the country where the tenderer is established.

Award value: 4200000