Public procurement notice: Contract Notice
Published: 2025-12-19
Buyer: Ørsted Services A/S
Country: DK
Region: DK012
Contract type: Supplies
Procedure: Negotiated with prior call for competition
CPV classification: 48444100 | 72266000: Software consultancy services | 79800000
Estimated value: 15000000 DKK
Submission deadline: 2026-01-20
Award criteria: price, quality

Technical requirements: Ørsted is looking for a standardized Solution designed to manage the settlement and billing of electricity and natural gas customers in Denmark. Ørsted Erhverv supplies approximately 35.000 Danish companies with approximately 70.000 meters or electricity and 4000 for gas, and we offer different solutions ranging from automated self-service solutions to smaller companies to individually tailored solutions to heavy energy consumers.
The Solution must also be able to handle business customers which are under “privatkunde retslige vilkår” /Compliant to B2C customers.
Weights 80 % For each reference, the following information is requested:
•	Reference name
•	Delivery location and country
•	Contract period (commencement and completion date)
•	Name of client (or if confidential, this should be stated)
•	Size and overall scope of delivery
•	Industry (and if the industry is utility related, Applicant are encouraged to specify type of utility the application covers)
•	Description of the scope of work including details on the resources the Applicant employed on the project.

The Applicant’s experience will be based on the information submitted in the references and will be an overall assessment of:
(a)	Similarity to the Contract, including the following elements: experience with implementing and delivering billing solutions to the Danish utility market (Energy, Gas and Water). Furthermore, it will be evaluated positive if the Solution is delivered to providers delivering to end customers.
(b)	Experience with delivering billing Solutions to B2B customers with multiple metering points will be evaluated positive.
(c)	It will be evaluated positively, if the reference is a contract with a start date within the last 3 years calculated from the prequalification deadline, or a reference for an ongoing contract 
which have been running for more than three years calculated back from the prequalification deadline
Weights 20 %
The Applicant is encouraged to provide the following figures based on the latest two signed and approved annual reports:
-	Turnover (revenue)
-	Earnings before tax (EBT)
-	Current assets
-	Total assets (sum of all assets)
-	Total shareholder’s equity (equity including minority shares)
-	Current liabilities
-	Intangible assets
-	Inventories
-	Trade receivables
-	Cash and cash equivalents
-	Trade payables
-	Total interest-bearing debt (bank loans, borrowings, draw on revolving credit facilities and corporate bonds)

The evaluation of the Applicant’s economic and financial capacity will be based upon the information submitted and will be an assessment of the following three areas (in prioritized order), all for the latest signed and approved annual report unless otherwise mentioned be-low:
(a)	Capital structure, in prioritized order (but where the two items marked with a * have equal priority) consisting of:
-Estimated yearly value of the Contract to equity, 
-Solvency ratio (equity / total assets), 
-Change of Tangible Net Worth, (equity less intangible assets) (based on both signed and approved annual reports) and 
-Debt to equity*
-Debt to earnings*
(b)	Liquidity, in prioritized order (but where the two items marked with a * have equal pri-ority) consisting of:
-Current ratio (current assets / current liabilities)
-Average working capital turnover (Turnover (Revenue)/Average working capital) (work-ing capital calculated as the sum of inventories, trade receivables and cash and cash equivalents, subtracting trade payables) (based on both signed and approved annual reports)*
-Current ratio (the oldest of the two latest signed and approved annual reports)*
(c)	Profitability. (The two criteria have equal priority):
-Earnings before tax to total assets,
-Earnings before tax margin (Earnings before tax (EBT) / Turnover (revenue) (based on both signed and approved annual reports).
Please see Prequalification notice for further information.
Evaluated price. The criteria is further specified in tender documents.

Eligibility requirements: Weights 80 % For each reference, the following information is requested:
•	Reference name
•	Delivery location and country
•	Contract period (commencement and completion date)
•	Name of client (or if confidential, this should be stated)
•	Size and overall scope of delivery
•	Industry (and if the industry is utility related, Applicant are encouraged to specify type of utility the application covers)
•	Description of the scope of work including details on the resources the Applicant employed on the project.

The Applicant’s experience will be based on the information submitted in the references and will be an overall assessment of:
(a)	Similarity to the Contract, including the following elements: experience with implementing and delivering billing solutions to the Danish utility market (Energy, Gas and Water). Furthermore, it will be evaluated positive if the Solution is delivered to providers delivering to end customers.
(b)	Experience with delivering billing Solutions to B2B customers with multiple metering points will be evaluated positive.
(c)	It will be evaluated positively, if the reference is a contract with a start date within the last 3 years calculated from the prequalification deadline, or a reference for an ongoing contract 
which have been running for more than three years calculated back from the prequalification deadline
Weights 20 %
The Applicant is encouraged to provide the following figures based on the latest two signed and approved annual reports:
-	Turnover (revenue)
-	Earnings before tax (EBT)
-	Current assets
-	Total assets (sum of all assets)
-	Total shareholder’s equity (equity including minority shares)
-	Current liabilities
-	Intangible assets
-	Inventories
-	Trade receivables
-	Cash and cash equivalents
-	Trade payables
-	Total interest-bearing debt (bank loans, borrowings, draw on revolving credit facilities and corporate bonds)

The evaluation of the Applicant’s economic and financial capacity will be based upon the information submitted and will be an assessment of the following three areas (in prioritized order), all for the latest signed and approved annual report unless otherwise mentioned be-low:
(a)	Capital structure, in prioritized order (but where the two items marked with a * have equal priority) consisting of:
-Estimated yearly value of the Contract to equity, 
-Solvency ratio (equity / total assets), 
-Change of Tangible Net Worth, (equity less intangible assets) (based on both signed and approved annual reports) and 
-Debt to equity*
-Debt to earnings*
(b)	Liquidity, in prioritized order (but where the two items marked with a * have equal pri-ority) consisting of:
-Current ratio (current assets / current liabilities)
-Average working capital turnover (Turnover (Revenue)/Average working capital) (work-ing capital calculated as the sum of inventories, trade receivables and cash and cash equivalents, subtracting trade payables) (based on both signed and approved annual reports)*
-Current ratio (the oldest of the two latest signed and approved annual reports)*
(c)	Profitability. (The two criteria have equal priority):
-Earnings before tax to total assets,
-Earnings before tax margin (Earnings before tax (EBT) / Turnover (revenue) (based on both signed and approved annual reports).
Conditions can be found in the tender material
Please see Prequalification notice for further information.
Evaluated price. The criteria is further specified in tender documents.
Technical solution. The criteria is further specified in tender documents.
Contractual terms. The criteria is further specified in tender documents.
Complaints about not having been pre-qualified must be filed with the Complaints Board for Public Procurement (Klagenævnet for Udbud) within 20 (twenty) calendar days from the day after the day when the Contracting Entity has notified the applicants in question about the result of the pre-qualification, provided that the notification contains a short statement of relevant reasoning behind the decision. The complainant must notify the Contracting Entity in writing of the filing at the latest when complaint is filed. There is no deadline for the Complaints Board’s review of a complaint about the result of the pre-qualification.
Ørsted is looking for a standardized Solution designed to manage the settlement and billing of electricity and natural gas customers in Denmark. Ørsted Erhverv supplies approximately 35.000 Danish companies with approximately 70.000 meters or electricity and 4000 for gas, and we offer different solutions ranging from automated self-service solutions to smaller companies to individually tailored solutions to heavy energy consumers. 
The Solution must also be able to handle business customers which are under “privatkunde retslige vilkår” /Compliant to B2C customers
Please note the start date is only indicative and is subject to change.
**Please note*** 
The number of renewals has been set as 10 times. The reason for this is a technical error in the system. The contract is expected to have a long running time with no set maximum for renewal. 
Initial term is 3 years.