Public procurement notice: Contract Notice
Published: 2020-02-25
Buyer: Sykehusinnkjøp HF
Country: NO
Contract type: Services
Procedure: Innovation partnership
CPV classification: 48000000 | 48100000 | 48814000: Medical information systems | 64200000 | 64210000
Submission deadline: 2020-03-27
Award criteria: The most economic tender

Technical requirements: Vestre Viken HF has been granted resources from Innovasjon Norge to enter into 1 or more innovation partnerships with the intention of developing a system so that the operators in the Emergency Medicine Communication Centre (EMC) and in the next phase, other actors in the emergency medicine chain, can have video calls with callers.
An information meeting on the procurement will be held on 10.3.2020. The programme and registration for the meeting can be found here: https://www.norwayhealthtech.com/nb/event/info-meeting-innovation-partnership-in-vestre-viken-hf/
The contracting authority would like to use this procurement to enter into 1 or more partnerships for the delivery of a system that enables EMC operators and later operators at emergency doctor surgeries, to have video calls with callers.
When emergency health help is needed, the caller calls the medical emergency telephone number 113 and is in telephone contact with an operator at the EMC. A systematic questioning is currently carried out in accordance with the Norwegian index for emergency medical help (NIMN) in emergency calls. The operator at the EMC makes an assessment of the patient's needs based on the available information and initiates help. The assessments are currently made exclusively by telephone, with the clear limitation that exists when the operator cannot see the patient. The aim is that a video call with the caller will give the operator a better chance to get a correct understanding of the situation, give better advice and initiate the correct resources.
For further information on the project see: https://vestreviken.no/helsefaglig/forskning-og-innovasjon/innovasjonspartnerskap-videosamtale-med-akuttmedisinsk-kommunikasjonssentral-amk
The collaboration partner and associated entities will have an option to procure the developed system(s). See the tender documentation for a list of who these are.
Foreign tenderers shall provide authorisation(s) for statutory registration in the country where the company is established.
The contracting authority will evaluate the tenderer's fulfilment of the qualification requirements in the following manner:
The company's last annual financial statements including notes, the board's annual report and audit report, as well as new information of relevance to the company's fiscal numbers.
If the tenderer has valid reasons for not being able to provide the above documentation requested by the contracting authority, the tenderer can prove his economic and financial capacity with another document, including for example a parent company guarantee, bank guarantee, etc.
Tenderers must have good ability and capacity to be able to fulfil the contract obligations. Tenderers must have experience and competence from research (evidence based) and/or development, including the development and/or implementation of innovative systems.
The contracting authority will consider tenderers' experience with deliveries of the service included in the contract, based on:
— a short and general description of the company and the company's organisation and areas of activity,
— a description of the 3 most important and most relevant deliveries related to this concrete procurement in the last 3 years.
Tenderers must have a well-functioning quality assurance system and a management system for information security.

Eligibility requirements: Tenderers must be a legally established company. Norwegian tenderers must provide an updated company register certificate. Foreign tenderers shall provide authorisation(s) for statutory registration in the country where the company is established.