Public procurement notice: Contract Award Notice
Published: 2017-08-26
Buyer: The Secretary of State for Health acting through the Department of Health
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 85000000 | 85100000: Health services
Estimated value: 233647.32 GBP
Award criteria: The most economic tender

Technical requirements: The Department of Health (DH) helps people live better for longer. We lead, shape and fund health and care in England, making sure people have the support, care and treatment they need, with compassion, respect and
The procurement sought to provide a Speaking Up package of services for people who work in the NHS and Adult Social Care sector and for providers of NHS services and Adult Social Care services. The objective of
the guidance and signposting helpline is to support people who wish to speak up about matters that affect the delivery of care, particularly patient safety.
This procurement was being undertaken by the DH for use by a wide range of people that work in the NHS and
The Department of Health (DH) helps people live better for longer. We lead, shape and fund health and care in England, making sure people have the support, care and treatment they need, with compassion, respect and
the dignity they deserve. The procurement sought to provide a Speaking Up package of services for people who work in the NHS and Adult Social Care sector and for providers of NHS services and Adult Social Care services. The objective of the guidance and signposting helpline is to support people who wish to speak up about matters that affect the delivery of care, particularly patient safety.
4. escalation procedures where issues such as potential safeguarding situations need to be acted upon;
1. NHS workers (including trainees, agency staff, and those that work outside of normal working hours);
2. Staff employed in the adult social care sector (including trainees, agency staff, and those that work outside of normal working hours);
1. ‘Intelligent guidance’ for people who wish to speak up from the Health and Adult Social Care sectors,
2. Access to guidance on ‘Speaking Up’ (including whistleblowing) for organisations within the NHS and social
This procurement was undertaken by the DH for use by a wide range of people that work in the NHS and Health and Social Care. Within the NHS these may include but are not limited to DH Arm's Length Bodies
(ALBs), Special Health Authorities (SHAs), non-departmental public bodies (NDPBs), all NHS bodies including but not limited to health service bodies as defined in section 9 of the NHS Act 2006 (as updated and amended),
NHS Foundation Trusts, providers of NHS funded care, any government department, agency or other statutory body and any successor bodies to these entities. The Authority may be required to novate the contract to any of the bodies identified in this notice post award.
The contract length will be for an initial period of eight (8) months followed by four (4) optional extensions of twelve (12) months i.e. 10m+12m+12m+12m+12m. The optional extensions will be exercised at the sole discretion of the authority.


Winner: Social Enterprise Direct
Award value: 233647.32
Number of bids: 3