Public procurement notice: Prior Information Notice Without Call For Competition
Published: 2019-07-17
Buyer: Oslo kommune v/ Bymiljøetaten
Country: NO
Contract type: Services
CPV classification: 32000000 | 35120000: Surveillance and security systems | 48000000 | 72000000 | 72232000: Development of transaction-processing software

Technical requirements: Oslo Municipality, the Agency for Urban Environment (BYM) will procure a case management system for excavation and work permits. We would, thus, like information on what systems and suppliers are available in the market, as well as a roughly estimated cost.
The Agency for Urban Environment currently uses 2 systems. KGrav is an application delivered by Geomatikk AS, which, in brief, functions as an application portal and a coordination system. All those who establish pipelines in public roads must apply via KGrav by submitting the plans to the system. The road authorities (BYM) will then approve the plans, which results in a permit. The establishment of overhead cables/cupboards/manholes are also elements that require a permit via the system. KGrav also functions as an information platform: The system shows the existing infrastructure, areas for consideration, and future plans for excavation or for the establishment of new infrastructure.
ISY Case is an application delivered by Norconsult. All those who will work on municipal land must apply to the municipality for a permit, as well as rent for the road ground. ISY Case functions as an application portal and a system for handling applications for all types of work on municipal ground. Actors who would like to establish pipelines, etc., must first get a permit via KGrav before they can apply for a work permit in ISY Case. ISY Case also functions as an information platform that gives an overview of all planned and ongoing work in the city, as well as a history of previous work and unprocessed applications.
BYM would like a more seamless case processing and user experience, in which you do not need to do the same tasks several times. We would therefore prefer it if these 2 systems are integrated into 1 system, but tenders can also be submitted for each individual system. In order to stimulate any new suppliers to develop such a system, BYM will consider announcing a contest for a contract for up to 8 years.
The system must function as a search system for contractors and as a case management system for the road authorities. It must also be possible to use it as an information platform for other users at the road authorities, such as control engineers and town policemen. The user threshold must be low for all types of users. The current system has limited functions, so the new system ought to be adapted to several different users' needs.
The system includes sensitive information on vital infrastructure, so data security is very important. At the same time, the new system must make limited data sets available in machine readable and standardised forms, via programming interface (API), with the aim of sharing information publicly on activities that affect traffic flow in Oslo.
The table in the invitation shows points that we would like feedback on before the tender contest. It is not meant to be an exhaustive list. Suppliers are also welcome to give more general feedback.
The Agency for Urban Development requests that written responses to the above questions are submitted by the end of 17.9.2019. Responses must be have '6-BYM-2019 New case management system for excavation and work permits' in the subject line and shall be sent to postmottak@bym.oslo.kommune.no with a copy to anette.bjerke@bym.oslo.kommune.no
Note that the Agency for Urban Environment can receive up to 20 MB in each individual email. If the files are larger than 20 MB, they must be sent in 2 or more emails.
If you have questions during the market survey before the deadline for submitting responses has expired, you can use the message function in the EU-supply tender management tool.
The Agency for Urban Environment would also like to invite suppliers to one-to-one meetings during the market survey in the period 18 September to 27 September.
We would mainly like to focus on what you as a supplier can deliver, when the system can be delivered, what adaptations are required and what barriers you, as a supplier, see. We would also like input as to how suppliers can contribute to optimising the case management process, as well as user experience for all types of users.
If you would like to book a one-to-one meeting, send a request to postmottak@bym.oslo.kommune.no with a copy to anette.bjerke@bym.oslo.kommune.no by the end of 17.9.2019. The email must have '6-BYM-2019 New case management system for excavation and work permits, one-to-one meetings' in the subject line.
We would also like to receive notes of up to 2 pages as background and the agenda for the meeting. Send this to the same email address at the latest 2 working days before the meeting takes places. We ask that the meetings are limited to maximum 1 hour, including questions.
Oslo Municipality is obliged to prevent others having access to or knowledge of information on suppliers' technical devices and procedures, or operational and business conditions, which are important to keep secret for competitive reasons.