Public procurement notice: Contract Award Notice
Published: 2017-07-18
Buyer: An Garda Síochána
Country: IE
Contract type: Services
Procedure: Open procedure
CPV classification: 72221000: Business analysis consultancy services | 73000000 | 79212000 | 79400000 | 79410000
Estimated value: 500000 EUR
Award criteria: The most economic tender

Technical requirements: An Garda Síochána is embarking on a significant change process, highlighted in its Modernisation and Renewal Programme 2016 - 2021 (please see www.garda.ie). This involves not only significant investment in technological infrastructure, but also improving governance, structures and operational processes in the organisation. It is essential that the aims of the Modernisation and Renewal programme are embedded in the organisational culture of An Garda Síochána. A Cultural Audit involving a staff survey and follow-up focus groups is required. It will be a critical monitoring tool to assess whether the required cultural changes are being made to deliver on the modernisation programme. Tenderers must form their own conclusions about the solution needed to meet the requirements set out here. It is envisioned that the overall cultural audit architecture will have a mixed methods approach.
An Garda Síochána is embarking on a significant change process, highlighted in its Modernisation and Renewal Programme 2016 - 2021 (please see www.garda.ie). This involves not only significant investment in technological infrastructure, but also improving governance, structures and operational processes in the organisation. However, the programme is also about reinforcing positive behaviours and attitudes amongst the staff of An Garda Síochána that will support this plan. The ultimate aim of the Modernisation and Renewal Programme is to enhance the organisational capability and the service to the public. In order to progress, it is essential that the aims of the Modernisation and Renewal programme are embedded in the organisational culture of An Garda Síochána.
To this end, a Cultural Audit involving a staff survey and follow-up focus groups is required. This will benchmark the organisations current position and measure progress going forward. It will be a critical monitoring tool to assess whether the required cultural changes are being made to deliver on the modernisation programme.
While every effort has been made to provide comprehensive and accurate background information, as well as requirements and specifications, Tenderers must form their own conclusions about the solution needed to meet the requirements set out here. It is envisioned that the overall cultural audit architecture will have a mixed methods approach.
The reason for undertaking a mixed methods approach is that it will provide us with different levels of information that can be used to baseline and measure progress as well as providing us with an in depth understanding of the issues at hand. The spine of the cultural audit will be an internal staff survey that will allow for the quantification of certain norms and behaviours across the workforce of An Garda Síochána. It will also allow the organisation to measure change over time in order to assess whether An Garda Síochána has been successful in establishing the desired cultural beh..


Winner: PricewaterhouseCooper
Award value: 500000
Number of bids: 12