Public procurement notice: Contract Notice
Published: 2017-05-17
Buyer: University Of Edinburgh
Country: UK
Region: UNITED KINGDOM
Contract type: Services
Procedure: Open procedure
CPV classification: 48000000 | 72000000 | 72261000: Software support services
Estimated value: 250000 GBP
Submission deadline: 2017-05-29
Award criteria: The most economic tender

Technical requirements: The University of Edinburgh is looking to procure the provision of both software support and licence management for its SAP Business Objects implementation. The software and licence management should also include Business Objects Licensing to convert from the previous license. This allows the University to fully gain any advantages of any new features and SAP technologies. Given that the University will be embarking on various core system and data initiatives.
SAP Business Objects is a suite of applications that allow you to efficiently view, sort and analyse data of all kinds and volumes, with the ability to drill down for detailed insight. The system integrates all of the UoE required raw data and presents it in a visually appealing way to optimise business decisions.
Where it is required within a bidder's country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service.
In the United Kingdom, the economic operator may be requested to provide a certificate from the Registrar of Companies stating that he is certified as incorporated or registered or, where he is not so certified, a certificate stating that the person concerned has declared on oath that he is engaged in the profession in a specific place under a given business name.
It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:
Bidders will be required to provide adequate assurance of financial strength to successfully complete their contractual obligations, and have available their 2 most recent sets of annual audited accounts including profit and loss information.
Bidders will be required to confirm a number of mandatory requirements as noted on within PCST and below which will determine if the bidders will be fully assessed in the technical evaluation as stated within the ITT documentation. In addition to this a scored experience question within the ESPD qualification envelope will be scored out of 100 %.
— Do you offer a web-based support portal through which University staff can track, review, and report on current (and historical) calls logged with your helpdesk?
— Do you offer helpdesk support across the range of BusinessObjects technologies — as set out in question 6 above — for version 4.2 SP03 and above?
The University invites bids for the provision of both software support and licence conversion/ maintenance for its SAP BusinessObjects implementation. The successful bidder will be a SAP Gold or Platinum Partner with a proven track record of providing exceptional levels of support, across the range of BusinessObjects products, to several large Higher Education institutions. As well as providing software support, the successful bidder will also help the University convert its licence estate to the latest model, BusinessObjects
Enterprise Professional Edition so that the institution can take advantage of new features and SAP technologies.
The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 8237. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

Eligibility requirements: ESPD 4A.2 Statement. Where it is required within a bidder's country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service. Bidders must confirm if they hold the particular authorisation or memberships. In the United Kingdom, the economic operator may be requested to provide a certificate from the Registrar of Companies stating that he is certified as incorporated or registered or, where he is not so certified, a certificate stating that the person concerned has declared on oath that he is engaged in the profession in a specific place under a given business name.

Award value: 250000