Public procurement notice: Contract Notice
Published: 2018-06-26
Buyer: Fusion21 Members Consortium
Country: UK
Contract type: Works
Procedure: Open procedure
CPV classification: 44111000 | 45210000: Building construction work | 45211000: Construction work for multi-dwelling buildings | 50000000 | 79512000
Estimated value: 230000000 GBP
Submission deadline: 2018-08-03
Award criteria: The most economic tender

Technical requirements: The Fusion21 Reactive Repairs and Maintenance Framework will provide a flexible and efficient procurement solution for Fusion21 Members (including but not exclusive to property owners in the residential, education, health, local and central government sectors) to save money and generate social value.
Repairs services are one of the most important functions to our Members and Fusion21 is seeking to appoint contractors who can deliver these services to a high standard.
The Framework is split into three (3) separate lots to cover different value ranges of reactive repairs and maintenance and also includes the provision of call centre services as an additional Lot.
The call centre services will provide call handling for Fusion21 Members, responding to and managing calls on either an out of hours or 24/7 basis. This may include call handling across the housing, local authority, education and wider public sectors. The services include, but are not limited to:
— Planned and unplanned business continuity planning – to support any planned shut down time, staff training days, scheduled meetings etc. As well as call handling during unplanned periods, system failure etc,
— Contractor management – where required by the Member, allocating repair jobs to contractors in accordance with Member requirements which may include engaging local supply chains,
It is envisaged that up to 5 suppliers will be appointed to the Call Centre Services Lot, whilst ensuring sufficient national coverage
The reactive repairs & maintenance Lot 1 is aimed at housing organisations and property owners / managers across all sectors looking to appoint a supply partner to deliver reactive repairs and maintenance on a term contract basis for contract values up to GBP1m per annum.
Designed to complement the existing Fusion21 offer to deliver a comprehensive property maintenance and repairs service this Lot will cover the following works:
— Areas of planned / capital maintenance works where Members wish to combine responsive and planned work programmes.
Cost options on a project by project basis will include schedule of rates pricing, fixed price per property or any specific commercial model as required by Members.
It is envisaged that 8 suppliers will be appointed to the Framework for this Lot in each geographical region
The reactive repairs and maintenance Lot 2 is aimed at housing organisations and property owners / managers across all sectors looking to appoint a supply partner to deliver reactive repairs and maintenance on a term contract basis for contract values over GBP1m per annum.
Designed to complement the existing Fusion21 offer to deliver a comprehensive property maintenance and repairs service this Lot will cover the following works:
Cost options on a project by project basis will include schedule of rates pricing, fixed price per property or any specific commercial model as required by Members.


Award value: 230000000