Public procurement notice: Contract Notice
Published: 2016-12-24
Buyer: The Common Services Agency (more commonly known as NHS National Services Scotland) (‘the Authority’)
Country: UK
Region: SCOTLAND
Contract type: Services
Procedure: Restricted procedure
CPV classification: 48000000 | 72000000
Estimated value: 2000000 GBP
Submission deadline: 2017-01-26
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
National Services Scotland (formerly the Common Services Agency), on behalf of the NHS Scotland, wish to contract with a service provider to provide software for an Automated Dispatcherless Porter Task Tracking System plus associated services which may be required.
The contract will be let as a single-supplier framework by NHS National Services Scotland and will be available for use by all Health Boards, including Special Health Boards and any associated organizations engaged with Health Boards in the provision of Healthcare in Scotland.
Suppliers will be expected to provide software, implement and support the system throughout Scotland, plus provide training and mentoring (Porter and task tracking Management support and guidance) to users of the system. A National Licence for the software may be purchased. The system must be supported for a minimum of 7 years from the project completion date.
National Services Scotland (formerly the Common Services Agency), on behalf of the NHS Scotland, wish to contract with a service provider to provide software for an Automated Dispatcherless Porter Task Tracking System plus associated services which may be required.
The agreement will be let as a single-supplier framework by NHS National Services Scotland and will be available for use by all Health Boards, including Special Health Boards and any associated organizations engaged with Health Boards in the provision of Healthcare in Scotland.
Suppliers will be expected to provide software, implement and support the system throughout Scotland, plus provide training and mentoring (Porter and task tracking Management support and guidance) to users of the system. A National Licence for the software may be purchased. The system must be supported for a minimum of 7 years from the project completion date.
ESPD Q.4B.1.1 Bidders will be required to have a minimum ‘general’ yearly turnover of 100 000 GBP for the last 2 years: Please provide annual accounts for the relevant 2 years.
ESPD Q.4B.1.1 Suppliers must demonstrate the following financial capacity over the last 2 years: Turnover of 100 000 GBP per annum over last 2 financial years.
Q.4B.5.1. It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:
4C.1.2 Please provide details of three relevant examples of services carried out during the last 3 years as specified in the Contract Notice. Weighing 60 % as per scoring model below.
4.C.2 Bidders will be required to confirm details of the technicians or technical bodies such as ISO or equivalent who they can call upon, especially those responsible for quality control. Weighting 10 % as per scoring model below.
4.C.6 Professional qualifications held by The service provider or the contractor itself such as the following: ISO 27001 or equivalent ITIL qualifications (Help-desk, etc.) or equivalent, Other professional qualifications relevant to the services outlined in the Contract Notice. Weighing 20 % as per scoring model below.
4C.8.1 Bidders will be required to confirm their average annual manpower for the last 3 years. Weighing 10 % as per scoring model below.
No response or no information provided in response to the question where there is a requirement to provide a response or information;

Eligibility requirements: Not applicable.

Award value: 2000000