Public procurement notice: Contract Award Notice
Published: 2024-07-15
Buyer: Danmarks Radio
Country: DK
Region: DK011
Contract type: Services
Procedure: Negotiated with prior call for competition
CPV classification: 72000000 | 72210000: Software programming services | 72220000: Systems and technical consultancy services | 72310000: Data processing services | 72320000
Estimated value: 48000000 DKK
Award criteria: quality, price

Technical requirements: Description of the procedure (Danish)The shortlisting of candidates invited to tender will be based on an evaluation of which candidates have documented the most relevant supplies, in relation to the main services put up for tender, see the description in description of procurement.
The relevance assessment will be made on the basis of the extent to which the references, combined, document experience in the provision of services that are comparable to the main services put up for tender.
In the evaluation of which candidates have documented the most relevant supplies, the contracting entity will award points to the candidates on a scale from 1-5 for each main service, based on the extent to which the references, combined, document relevant experience in providing the main services. On this basis, the candidate will be awarded a total score calculated as the average number of points awarded for the main services.
DR’s vision is to purchase a platform for streaming and related services. The Platform should support and enhance the existing DRTV applications for streaming but also upholds the unwavering DR’s public service commitment. DR aims to significantly bolster our competitive stance in the rapidly expanding landscape of TV and streaming services. DR seeks a Platform that not only fosters exceptional user experiences, but also offers a well proven and solid framework for personalization and content management. DR’s platform of choice must facilitate effortless configuration of design, navigation, and content based on audience behaviour as well as empowering DR’s editorial teams to tailor an exceptional DRTV-experience, to all types of End-Users, from children, youngsters, teens, adults to seniors. DR’s success metrics revolve around effectively attracting and retaining the users. To achieve this, the Platform must support best of breed in user engagement and focus on minimizing churn.
It is DR’s vision to achieve greater flexibility, market adaptability, get enhanced decision-making capabilities, and heightened competitiveness. DR aims to strike for the perfect and harmonious balance between standardization and bespoke development.
The goal is to have a Platform that provides a framework to create a personalized streaming product making the time worth spend on DRTV. This should be supported by the integration to external recommendation engines as well as orchestrating and manually curation of content. DR aims to utilize the Platform to empower the editorial teams, with tools to customize a tailored digital experience. DR wants a flexible Platform which makes it easy to configure design, navigation, layout and ingest content behaviour to increase engagement and decrease churn, within the Platform. 
The Platform needs to integrate easily via well-documented APIs with other systems as it will be part of our existing tech- and eco-environment stack. The Platform serves as a central hub for planning, ingesting, managing, and showcasing/distributing videos and content to the End-user. Thus, the Platform serves as a control center for the Platform-workflow, and it is DR's ambition to create a well-founded Platform to ensure better integration, flexibility, and adaptability of DR’s apps.The main services (A-C) under the Contract are:A. Delivery of a Platform: 
A complete delivery of the Platform (as described above), including the necessary functionality, API and integrations 
B. Implementation of the Platform; a complete implementation of the Platform with the underlying implementation activities, including complying with the time schedule, establishment of the cooperation and test of the Platform
C. Continuing services: Delivery of Operation, Maintenance and Support of the Platform while complying with service levels and processes.
Furthermore, the Supplier shall – if ordered by DR – deliver Ordered Services under the Contract, including Adaptions and Consultancy Services.
Is evaluated on the basis of an overall assessment of the offered Platform.  When conducting
the assessment, DR will put emphasis on: 
• To which extent the offered Platform and the architecture of the Platform is stable, scalable and flexible, see Appendix 3, evaluation requirement ER-4 
• To which extent the offered API in the Platform is effective and supports seamlessly integra-tion with other services and applications, see Appendix 3, evaluation requirement no. ER-16
• To which extent the offered Platform supports an effective, dynamic and intuitive content management, see Appendix 3, evaluation requirement no. ER-76, ER-79, ER-80 and ER-81  
• To which extent the Platform supports a secure and efficient and personalized content delivery to End-User applications, see Appendix 3, evaluation requirement no. ER-77, ER-78 and ER-82
Is evaluated on the basis of an overall assessment of the offered time schedule, test and Operation.  When conducting the assessment, DR will put emphasis on:
• To which extent the offered time schedule is realistic and robust, see Appendix 1, evalua-tion requirement no. ER-13 and ER-14.
• To which extent the offered test setup and test plans ensure that the Platform is tested ef-fectively and ensures a robust delivery of the Platform, see Appendix 6, evaluation re-quirement no. ER-16.
• To which extent the offered methods and processes for Operation are efficient and ensures a secure and stable Operation of the Platform, see Appendix 7, evaluation requirements no. ER-14.
Is evaluated on the basis of an overall assessment of the offered support and cooperation .  When con-ducting the assessment, DR will put emphasis on: 
• To which extent the Supplier’ ensures that DR can access information easily, see Appendix 9, evaluation requirement no. ER-3.
• To which extent the offered cooperation organisation is efficient and consistent in the delivery of the Services, see Appendix 11, evaluation requirements, no. ER-1. 
• To which extent the offered collaboration with DR and DR’s other suppliers is effective, see Ap-pendix 11, evaluation requirements no ER-2.


Winner: Mercell Holding ASA
Number of bids: 0