Public procurement notice: Contract Notice
Published: 2017-01-14
Buyer: Northumbrian Water Limited
Country: UK
Region: NORTH EAST (ENGLAND)
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 85100000: Health services | 85147000
Estimated value: 1200000 GBP
Submission deadline: 2017-01-26
Award criteria: The most economic tender

Technical requirements: This contract shall provide for the provision of Occupational Health and Wellbeing Services to Northumbrian Water Ltd. The tender will be spilt into 3 separate Lots, allowing tenderers to bid for 1 or more lots. NWL reserves the right to award to a single supplier or to split the award.
The service works in tandem with the Occupational health service, Healthcare Trust and Back to Health schemes.
The OH services are currently delivered using a mixture of approaches depending on type and location. The general approach to delivery is as follows:
Absence referrals — Referrals in the North East and Essex are normally conducted on-site by an OH Physician in an appropriate environment (normally an equipped first aid room). Referrals in Suffolk are normally conducted off-site by a network physician at a local medical centre.
Health Surveillance — Referrals in the North East are normally conducted on-site by an OHA in an appropriate environment (normally an equipped first aid room). All other health surveillance assessments are conducted via mobile clinics.
It is open to all employees and their dependant. 24-hour free phone access to professional support for any personal or work related issue. All calls are answered by a team of qualified and experienced counsellors. Counselling calls may be on-off or continued with the same counsellor for an agreed number of sessions within a structural framework. Counselling is provided either on the telephone or within an agreed number of face to face counselling session (Maximum 6 per issue) Additional sessions are available subject to agreement and at an additional charge.
The current provision is on-site physiotherapy services at several clinics in the North (Boldon House, Cramlington, Thornaby) and in the South (Sandon Valley House, Chelmsford, Essex and Lowestoft, Suffolk), as well as suppliers using their own premises for Suffolk based employees who require the Functional Restoration Programme. In addition to physiotherapy services, site based training is also provided by the physiotherapists who deliver manual handling and body mechanics training. The physiotherapy service provides early access to advice and treatment, thus helping to maintain a reduction in absence and healthcare cost savings with incidence and unit cost closely controlled.
The current provision offer a range of services including medical fitness assessments, health surveillance activity such as for night workers, confined space and respiratory, new starter questionnaires, health assessments and advice to support effective management of absence, redeployment and ill health retirement.
The EAP offers employees and their families access to telephone and web based information and support across a broad range of lifestyle issues. Employees can also access telephone and face-to-face counselling via the EAP.
NWL is looking to appoint a provider(s) for the provision of Occupational Health and Wellbeing Services to Northumbrian Water Ltd. The contract will be for 3 years with the option to extend for a further 2 years. The tender will be spilt into 3 separate Lots, allowing tenderers to bid for 1 or more lots. NWL reserves the right to award to a single supplier or to split the award.
Northumbrian Water and Essex and Suffolk Water are part of Northumbrian Water Limited (NWL), which is a member of Northumbrian Water Group (NWG). NWL operates in the north east of England, where it trades as Northumbrian Water, and in the south east NWL operates in the north east of England, where it trades as Northumbrian Water, and in the south east of England, where it trades as Essex and Suffolk Water. Northumbrian Water currently provides water and sewerage services to 2 700 000 people and Essex and Suffolk Water provides water services to 1 800 000.
We have in the region of approx. 3 000 employees, break down of estimated 2 200 northern based, 280 Suffolk and 500 Essex based