Public procurement notice: Contract Notice
Published: 2019-07-03
Buyer: Bazalgette Tunnel Ltd
Country: UK
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 72000000 | 72200000 | 72250000: System and support services | 72320000 | 72510000: Computer-related management services
Submission deadline: 2019-08-05
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
Tideway is seeking to adapt its Information Systems (IS) model to better align with its future business needs. This involves transitioning to a mixed sourcing model, leveraging cloud-based services wherever possible, whilst also taking on more responsibility for certain aspects of the service. Further information including the target service model is included in the PQP.
Subsequently Tideway is seeking to appoint contractor(s) to deliver 2 key towers in the overall IS service model defined as Lots 1 and 2 respectively.
Applicants may apply for and be awarded a single lot or both lots, subject to individual (lot specific) and cumulative minimum requirements. Please refer to the PQP for further details.
Tideway is seeking to appoint a contractor to provide experienced 2nd and 3rd line SharePoint support expertise to respond to and resolve any incidents raised within agreed SLAs. The services will include collating and translating business requirements into technical requirements and provide solutions which are in line with business expectations.
The services will be ad-hoc in nature and include bug fixes of the Tideway SharePoint solution and enhancement requests. Typical enhancement requests may include, but not limited to:
Applicants are referred to the PQP and Pre-Qualification Questionnaire (PQQ) for information on Tideway's criteria for choosing Applicants to be invited to tender for the contract. Tideway expects to select the top 4 applicants to tender for the contract. Tideway reserves the right in its absolute discretion to invite fewer than 4 or to invite 5 Applicants on the basis described in the PQP.
Applicants should be aware that the initial term of the contract is 36 months and Tideway reserves the right to extend the term by period or periods of up to 48 months making a maximum aggregate contract period of 84 months. Further, applicants should also be aware that Tideway reserves the right to omit and/or vary the scope of the contract and/ or require optional scope to be performed.
Tideway is seeking to appoint a contractor to provide an Infrastructure as a Service (IaaS) and Backup as a Service (BaaS) hosting cloud platform along with full 24/7 management of the IaaS/BaaS service; encompassing, design, build and support of the Tideway solution. To be delivered in line with Tideway’s service parameters and logically integrate/interface with Tideway’s operating model.
The initial term of the contract is 36 months, optional extensions are included, see II.2.11 for details.
Applicants are referred to the PQP and Pre-Qualification Questionnaire (PQQ) for information on Tideway's criteria for choosing Applicants to be invited to tender for the contract. Tideway expects to select the top 4 applicants to tender for the contract. Tideway reserves the right in its absolute discretion to invite fewer than 4 or to invite 5 Applicants on the basis described in the PQP.
Applicants should be aware that the initial term of the contract is 36 months and Tideway reserves the right to extend the term by period or periods of up to 48 months making a maximum aggregate contract period of 84 months. Further, applicants should also be aware that Tideway reserves the right to omit and/or vary the scope of the contract and/ or require optional scope to be performed.
Applicants are referred to the PQP and PQQ for information about Tideway's objective rules and criteria for participation in the contract.
Tideway reserves the right to require guarantees, bonds, collateral warranties (potentially including the grant of step-in rights) and other forms of security as appropriate to be specified in the procurement documents to be made available at ITT stage. Applicants are referred to the PQP for relevant information available at this Contract Notice stage.
The main financing conditions, payment mechanism and performance standards will be described in the procurement documents to be made available at ITT stage.

Eligibility requirements: Applicants are referred to the PQP and PQQ for information about conditions for participation.