Public procurement notice: Contract Notice
Published: 2016-10-15
Buyer: Midlothian Council
Country: UK
Region: East Lothian and Midlothian
Contract type: Services
Procedure: Open procedure
CPV classification: 72416000: Application service providers
Submission deadline: 2016-11-11
Award criteria: The most economic tender

Technical requirements: Tenders are invited for the supply and implementation of a fully hosted leisure management system for Midlothian Council. The system will facilitate Midlothian council in managing leisure centre operations, providing online services to customers and increasing revenue and retention.
Midlothian Council requires a fully vendor hosted and managed solution with a class leading online customer portal, intuitive booking, membership and facility management facilities. All systems provided must meet the Council's IT security and data protection criteria including PSN compliance PSN, PCI and IT Security criteria. Essential to this tender is a strong, proven ability to implement the system across our leisure estate. Midlothian would also value propositions which offer added value beyond these core requirements.
The term of the contract is an initial period of 3 years from the agreed Commencement Date, with an option available to the Authority to extend the contract by two further 2 year periods.
Please ensure to raise all queries with the Authority using the PCS-Tender messaging system. Please highlight any suspected errors or omissions in this manner as soon as they are identified.
It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:
— The Authority will use Experian to check the financial stability / risk associated with a Tenderer, and require that they have at least a score of 51 out of 100, or ‘Below Average Risk’. Failing that, the Authority will use reasonable measures to ensure that appointing the Tenderer does not provide an elevated risk in terms of their financial stability and will request such information as may be reasonable necessary to ascertain that.
— Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services/supplies as described in part II.2.4 of the OJEU Contract Notice or the relevant section of the Site Notice.
— Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.
In line with the Authorities' Procurement Strategy 2015-18, Community Benefits as a minimum will include;
The Tenderer is expected to propose within their Technical response, various initiatives or activities that contribute to the above (which are proportionate to the contract and value) as well as a means of tracking and reporting this progress to the Authority that will make up part of the overall KPIs of the contract. Failure to deliver against these will be considered as part of the overall decision to extend the contract or framework.
This tender exercise is being carried out through Public Contracts Scotland Tender portal https://www.publictendersscotland.publiccontractsscotland.gov.uk, project number 6614- MID/16/07 Provision of a Leisure Management System.
— Please ensure to raise all queries with the Authority using the Question & Answer facility provided.
— Directly contacting any member of staff at the Authority in relation to this exercise may result in your exclusion from any further involvement.
The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is project_6614. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361