Public procurement notice: Contract Notice
Published: 2018-11-14
Buyer: Highlands and Islands Enterprise
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 64214200 | 79710000: Security services | 79992000 | 98341110
Estimated value: 360000 GBP
Submission deadline: 2019-01-09
Award criteria: The most economic tender

Technical requirements: An Lochran is a multi-occupied site within the Inverness Campus, under shared ownership between Highlands and Islands Enterprise (HIE) and the University of the Highlands and Islands (UHI). The site is the main office for HIE as well as an important base for UHI's academic and research activities. Scottish Rural College (SRUC) is also a tenant within the building.
This particular contract relates to Lot 2. Bidders who are interested in bidding for any of the other contracts can do so by locating the respective PCS/OJEU notices, with “An Lochran FM” in the contract description.
HIE requires a suitably qualified and experienced supplier to provide a professionally staffed, customer-orientated reception service at An Lochran as well as security services for the building, car parks and immediate environs of An Lochran on a 24 hour, 365 days a year basis. A security presence will not always be required on-site and the service should be as a first responder and keyholder in the event of building issue.
It is expected that these services will be required from 1.4.2019 for an initial period of 3 years, with HIE having the option to extend for a period or periods together not exceeding 1 calendar year following the Initial Term.
The initial 3-year budget currently available to deliver this service is between 200 000 GBP and 270 000 GBP (excluding VAT).
Note: bidders can submit a response for each of the lots. However, they will only be awarded one lot. For more details please refer to the “Restriction on Number of Lots Awarded” section in the scope of requirements and tender guidance notes.
The Contract will be awarded for an initial period of 3 years with HIE having the option to extend for a period or periods together not exceeding 1 calendar year following the initial term.
HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services (whether by way of the removal of Services, the addition of new Services, or increasing or decreasing the Services or specifying the order in which the Services are to be performed). HIE shall not require any such change other than where it is permitted by Regulation 72 of the Public Contracts (Scotland) Regulations 2015.
— out of hours reception and/or security is required due to events/planned preventative maintenance/reactive maintenance,
Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.
All Security personnel used to deliver this contract must have a minimum of "Standard" disclosure from Disclosure Scotland.
ESPD 4A.2A: Confirm you have an up-to-date Standard Disclosure Scotland Certificate for all security personnel used to deliver this contract.
Bidders shall propose Key Performance Indicators (KPIs) and service levels as part of their submission. These will be further developed with HIE following contract implementation. The supplier is required to ensure that the management and delivery of services is to the agreed performance levels which will be monitored and measured by a variety of reports, surveys and audit systems.
HIE reserves the right to re-tender for these services upon termination of the contract or at the end of the contract period, including any extension period.
Note: Bidders can submit a response for each of the Lots. However, they will only be awarded one Lot. For more details please refer to the “Restriction on Number of Lots Awarded” section in the Scope of Requirements and Tender Guidance Notes.

Eligibility requirements: All Security personnel used to deliver this contract must have a minimum of "Standard" disclosure from Disclosure Scotland. ESPD 4A.2A: Confirm you have an up-to-date Standard Disclosure Scotland Certificate for all security personnel used to deliver this contract.

Award value: 360000