Public procurement notice: Contract Notice
Published: 2016-02-20
Buyer: London Borough of Hackney
Country: UK
Region: Inner London - East
Contract type: Services
Procedure: Open procedure
CPV classification: 85000000 | 85100000: Health services | 85300000 | 85310000 | 85320000
Estimated value: 31000000 GBP
Submission deadline: 2016-03-29
Award criteria: The most economic tender

Technical requirements: The London Borough of Hackney is seeking suitably experienced and qualified providers to provide Outcome Based Homecare Services for residents living in Hackney. There will be 4 Lots within the framework, there will be 1 Lot for a generic homecare service, 2 culturally specific Lots for the Turkish and Kurdish and Charedi communities and a Lot for a night service. The contract for Lot 1, for the general population will be split into four geographical areas known as ‘Quadrants’ (North East, North West, South East and South West). The culturally specific and night service contracts will be borough wide.
The Council wishes to establish a four year Framework Agreement. It is anticipated that the contracts will become operational from the 16.1.2017.
areas (North East, North West, South East South West Hackney). The service shall provide support to adults aged
18+ who may have a range of adult social care needs. A key focus of the service provision shall be to maximise and/or maintain independent living within the community. To achieve this, an outcomes based home-care service is required offering a range of support which can respond flexibly to the changing needs of Service Users. The service will have an emphasis on individual choice delivering high level outcomes for users.
There are approx. 940 Hackney residents receiving homecare services currently. The estimated no. of weekly hours is 11 000.
A borough wide cultural specific home-care service for the Turkish and Kurdish communities of Hackney. Providers must be able to adequately meet the ethnic needs of the Turkish and Kurdish communities residing in the London Borough of Hackney. The service shall provide support to adults aged 18+ who may have a range of adult social care needs. A key focus of the service provision shall be to maximise and/or maintain independent living within the community. To achieve this, an outcomes based home-care service is required offering a range of support which can respond flexibly to the changing needs of Service Users. The service will have an emphasis on individual choice delivering high level outcomes for service users.
There are approx. 51 Turkish/Kurdish residents receiving home-care services. The estimated no. of weekly hours across the borough is 689.
A borough wide cultural specific home-care service for the Charedi community of Hackney. Providers must be able to adequately meet the ethnic needs of the Charedi community residing in the London Borough of Hackney. The service shall provide support to adults aged 18+ who may have a range of adult social care needs. A key focus of the service provision shall be to maximise and/or maintain independent living within the community. To achieve this, an outcomes based home-care service is required offering a range of support which can respond flexibly to the changing needs of Service Users. The service will have an emphasis on individual choice delivering high level outcomes for users.
There are approx. 141 Charedi Hackney residents receiving home-care services currently. The estimated no. of weekly hours across the borough is 2,113.
A borough wide Night Care Service to include Waking, Sleep-in and Call-ins between the hours of 11 pm and 6 am every day of the year including Bank/Public Holidays.
There are approx. 1 100 Hackney residents receiving homecare services. The estimated service user hours per week is 14 000 with 11 000 attributable to the general population and 3 000 hours attributable to the culturally specific communities.
This authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. Such additional information should be requested from the address in section 1.1 If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2006 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Where a contract has not been entered into the court may order the settling aside of the award decision or order the authority to amend any document and may award damages.

Eligibility requirements: See Tender Documents. These requirements will be set out in the ITT. These requirements will be set out in the ITT. These requirements will be set out in the ITT. These requirements will be set out in the ITT.
These requirements will be set out in the ITT. These requirements will be set out in the ITT.
These requirements will be set out in the ITT.