Public procurement notice: Contract Notice
Published: 2022-08-19
Buyer: National University of Ireland, Galway (NUI Galway)
Country: IE
Contract type: Services
Procedure: Open procedure
CPV classification: 48000000 | 48219300 | 48440000 | 48812000: Financial information systems | 72212441
Estimated value: 2200000 EUR
Submission deadline: 2022-09-15
Award criteria: The most economic tender

Technical requirements: Licensing, development, maintenance, upgrades, consultancy, and technical support for existing Unit 4 Business World (Agresso) system
NUIG currently operates an Agresso IT system version Milestone 7 under a Licence agreement with Unit 4 Business World  and requires a service provider to supply an annual Licence for use of the system, furthermore we require consultancy services for development, maintenance, upgrades, consultancy, and technical support.
NUIG currently operates an Agresso IT system version Milestone 7 under a License Agreement with Unit 4 Business World  and requires a service provider to supply an annual License for use of the system, furthermore we require consultancy services for development, maintenance, upgrades, consultancy, and technical support.
1)	Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;
2)	Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition.
• There is a maximum upload limit of 2GB per file. Documents larger than this should be divided into smaller files prior to upload.
• In order to submit a document to the electronic postbox, please note that you must click “Submit Response”. After submitting a response, the response may be modified and re-submitted as many times as may be necessary until the RFT deadline has expired. Suppliers should be aware that the “Submit Response” button will be disabled automatically upon expiration of the response deadline.
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• If you experience difficulty when uploading documents please contact eTenders Support Desk for technical assistance. Email etenders@eusupply. com or Telephone: 353(0)21 2439277 (09:00am – 17:30pm GMT). All queries must be submitted through the messaging facility on www.etenders.gov.ie.
4)	All queries regarding this tender requirement or process must be submitted through www.etenders.gov.ie as a specific question. Responses will be circulated to those tenderers that have registered an interest in this notice on www.etenders.gov.ie.  The details of the person making a query will not be disclosed when circulating the response
6)	The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
9)	At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.
10)	Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
11)	Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
12)	Please note due to the current COVID-19 pandemic, facilitation of all meetings, site visits, clarification meetings, & assessments of samples, etc. (as applicable) is impacted. Where possible the Contracting Authority will put in place alternative arrangements such as on-line meetings, etc. Likewise, anticipated dates (closing date for receipt of clarifications or tender submissions) may change. Suppliers will be kept fully up to date at all stages through the eTenders messaging.


Award value: 2200000