Public procurement notice: Contract Notice
Published: 2020-03-03
Buyer: The Common Services Agency (more commonly known as NHS National Services Scotland) (‘NSS’)
Country: UK
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 48180000 | 48514000 | 48814000: Medical information systems | 48814400 | 72000000
Estimated value: 2000000 GBP
Submission deadline: 2020-03-31
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
NSS wishes to procure a multi-channel remote health monitoring and communication solution capable of supporting the delivery of home and mobile health monitoring enhanced care pathways. It is envisaged that an existing solution will best meet the requirement, however solutions that need further development to meet requirements may also be of interest. For background information and context see: a National Model for Home and Mobile Health Monitoring. https://sctt.org.uk/wp-content/uploads/2017/05/A-National-Service-Model-for-HMHM-v1.1.pdf
It is the intention of NSS to enter into a 5-year contract (3 year plus 2 x 12 month options) pursuant to which a multi-channel remote health monitoring and communication solution is delivered as a managed service. The contract will deliver services to entities constituted pursuant to the National Health Service (Scotland) Act 1978 as amended, integration joint boards established pursuant to the Public Bodies (Joint Working)(Scotland) Act 2014 and any local authorities established pursuant to the Local Government, etc. (Scotland) Act 1994.
Extension options subject to satisfactory performance of the supplier and is dependent on future funding being secured.
Economic operators may be excluded from this competition if they are in breach of any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
Suppliers are required to provide statement of accounts or extracts relating to their business for the previous 3 years.
Where any are risks identified by the authority as part of the due diligence carried out on the above information the authority may require bidders to provide additional information to demonstrate financial standing. Additional information can include but not be limited to:
Bidders who cannot provide suitable evidence of a secure financial standing may be excluded from the procurement.
The turnover of the economic operator in respect of its most recent 2 full financial years must have been equal to or more than 500 000 (GBP) per annum.
It is a requirement of this contract that bidders hold or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:
Bidders must demonstrate that they have a sufficient and appropriate general and relevant experience to perform the services and the extent of experience necessary to deliver the range of the managed services all as described in this contract notice and additional documents.
In response to the ESPD, Part IV, Section C (Technical and Professional Ability) question 4C.1.2 Bidders should provide:
4C.1.2) Please provide details of up to 3 relevant examples of services carried out during the last 3 years as specified in the contract notice.
4.C.2) Bidders will be required to confirm details of the technicians or technical bodies and certifications for example, ISO 9001, ISO 27001, ISO 13485, etc. or equivalents, who they can call upon, especially those responsible for quality control and security standards. Weighting 30 % as per scoring model in document attached to this notice.
4.C.6) Professional qualifications or certifications held by the service provider or the contractor itself: ITIL qualifications or equivalent and other professional qualifications relevant to the services outlined in the contract notice.

Eligibility requirements: Economic operators may be excluded from this competition if they are in breach of any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Award value: 2000000