Public procurement notice: Contract Notice
Published: 2016-12-16
Buyer: NHS Shared Business Services
Country: UK
Region: UNITED KINGDOM
Contract type: Services
Procedure: Open procedure
CPV classification: 33000000 | 33100000 | 33190000 | 33196000 | 33197000
Estimated value: 200000000 GBP
Submission deadline: 2017-01-30
Award criteria: The most economic tender

Technical requirements: This tender is for the provision of Technology Enabled Care Services covering a variety of products and services
The framework aims to deliver emphasis on outcomes to allow flexibility for service development at local level, increased service user orientation and an integrated approach to service delivery. Tenderers are expected to provide suitable products and/or services that can offer value for money and help drive efficient and effective ways of working within the following lots:
An Electronic Assistive Technology (EAT) service under this lot would provide environmental control systems and alternative means of computer access for persons with complex disabilities or frailties in the community.
Environmental control systems enable persons with complex disabilities and/or frailties to have control over a range of appliances installed around their home. Using their most reliable method of access (e.g. direct touch, switches, voice activation, eye gaze), users operate a central controller which generally outputs infrared, but can sometimes also utilise radio frequency codes, to access a range of peripheral devices. Many users presented with some of the most complex physical disabilities, with perhaps only one reliable movement. However, an environmental control system enables them to independently carry out a variety of activities.
— Communication: intercom systems, hands-free telephones. A number of controllers are also able to output speech, either through access to a number of phrases or an accessible keyboard, for those with communication difficulties.
— Comfort: radio controlled radiator valves, infrared light switches, control of the position of a chair or bed, curtain and blind control, and mains operation for devices such as lamps, fans, or heaters.
In addition to providing a degree of independence for the user, these systems can also provide support for the family or carers as they are no longer solely responsible for ensuring the comfort of the patient. In some instances it can give additional confidence to enable a carer to leave the house for short periods of time without having to worry, as if anything happens the person at home can seek help immediately.
This could also be classified as Person Centred Technology (PCT) which can be defined as including electronic assistive and supportive technologies e.g. voice prompts, bath sensors, shutting down of equipment to prevent hazards etc.
Electronic Assistive Technology helps people who are limited by severe physical impairment to operate equipment around the home. Provision typically addresses the following areas:
Products and services positioned for people who require external support (e.g. housing services, social care, and/or health services) to keep living independently or those who support and care for them. Users include those with physical or learning disabilities, mental health problems, the frail and older people, children, young adults or people who may have dementia or epileptic seizures. Telecare is a combination of alarms and sensors linked to a communications device to enable remote monitoring.
Base Unit, Personal Alarms, Home or personal health sensors, Activity Monitors, Bed or chair occupancy sensor, Bogus caller button, Carbon Monoxide Monitors, Epilepsy Sensors, Fall Detectors, Fire or smoke alarms, Flood detectors, Gas shut off valves, Incontinence Sensors, Medication management, Property exit sensors, Temperature extremes
This Lot also provides the assistive services that support any alerts received from sensors placed in the home or community so that reactive maintenance can be provided and the appropriate service (Blue Light) can be notified in the event of a serious incident.
To supply products and services for the purpose of regular monitoring of vital signs to detect unusual activity before the situation becomes critical.
Products and services supplied under this lot will be aimed at helping people manage their short or long term health conditions in a community or medical environment, e.g. those with long term conditions such as diabetes, stroke and heart failure, or short term surveillance as part of post-operative care in a supported early discharge service.
— Blood glucose / blood pressure / body mass index (BMI) and cardiac arrhythmia monitors; electrocardiogram (ECG); medication reminder systems; pulse oxiometers; spirometers; personal temperature monitors; personal weighing scales, etc.

Eligibility requirements: List and brief description of conditions: This procurement exercise will be conducted on the EU supply e Tendering portal at: https://nhssbs.eu-supply.com Candidates wishing to be considered for this agreement must register their expression of interest and provide additional procurement specific information through this portal. To register interest: 1) Go to ‘Current Tender Opportunities’ from the e Tendering portal login page: https://nhssbs.eu-supply.com 2) Find the tender listed and click on the title. This will take you to the letter of invitation. 3) If you are not a registered user of EU Supply follow the ‘Online registration’ link otherwise follow the ‘Login’ link and enter username and password. 4) Once logged in ‘Accept’ the invitation to register your interest in the opportunity. You will then be taken direct to the tender response screen. 5) Go to the ‘Access Documents’ folder on the response screen to view and download tender documentation. 6) EU Supply Tender ID 26024 Further guidance on how to access and respond to the opportunity is available in the ‘Quick Guide for Suppliers’ which is available for downloading from the main portal login page: https://nhssbs.eu-supply.com (follow link: ‘Quick Guide for Suppliers’). For any support in submitting your response please contact EU Supply Help desk at support@eu-supply.com (Tel: 0800 840 2050) quoting the tender ID number.

Award value: 200000000