Public procurement notice: Contract Notice
Published: 2016-03-04
Buyer: Departementenes sikkerhets- og serviceorganisasjon, DSS (The Norwegian Government Security and Service Organisation)
Country: NO
Region: Oslo
Contract type: Services
Procedure: Competitive dialogue
CPV classification: 48000000 | 48311000 | 48315000 | 72261000: Software support services | 72267100: Maintenance of information technology software
Estimated value: 1000000 NOK
Submission deadline: 2016-04-04
Award criteria: The most economic tender

Technical requirements: The contract period is for a minimum of 2 years from the date the contract is signed. The minimum length can be a topic in the dialogue if a longer binding will give better terms. In addition DSS shall have an option to extend the contract for 1 year at a time for up to 8 years. The maximum length is therefore 10 years. The length of up to 10 years is meant to see to the need for maintenance, supplementary procurements of licences and any further development of the implemented system throughout the entire system's lifetime.
The call-offs on the contract (the contract's value), including additional services, are difficult to estimate at the current time. It depends on, amongst other things, the extent of grants and which systems the market can offer. The total extent is estimated to be between 300 000 NOK  and 3 000 000 NOK  per annum, excluding VAT. The estimated value is not binding for DSS. The call-offs on the framework agreement can be both for more or less than the estimate due this uncertainty. Further information on the need is in the attached qualification documentation.
maintenance of a platform for templates. Hereafter called the ‘system’. DSS has an important role in the design of MS Office based document templates and logos for the joint ministries. DSS would like a system that makes it practical and user friendly for the person responsible for design to make the changes our customers (the ministries) would like, without a programmer having to be involved. The system shall contribute to a better process and system support to build, update and distribute templates for unstructured documents. A contract shall be signed that covers the procurement of software/services, maintenance, training, support and further development of the system. In addition the contract includes a right for DSS to procure additional services within assistance and further development, as well as supplementary procurements of licences and additional products for system as needed.
The call-offs on the contract (the contract's value), including additional services, are difficult to estimate at the current time. It depends on, amongst other things, the extent of grants and which systems the market can offer. The total extent is estimated to be between 300 000 NOK  and 3 000 000  NOK  per annum, excluding VAT. The estimated value is not binding for DSS. The call-offs on the framework agreement can be both for more or less than the estimate due this uncertainty. Further information on the need is in the attached qualification documentation.
DSS is the contract party and the contracting authority for the procurement. The system shall apply for DSS and all the ministries that DSS provides ICT services for. Other entities in the joint ministries, including the Ministry of Finance, the Ministry of Defence, the Ministry of Justice and Public Security and the Ministry of Foreign Affairs, shall have an option to join all or parts of this framework agreement at any time in the contract or option period, on the same terms as the contracting authority.
Documentation requirement: Tax and VAT certificate, not older than six months from the tender deadline.
Company registration certificate or equivalent documentation that shows that the tenderer is registered in a trade register in the tenderer's home country.
Tenderers shall have sufficient economic and financial capacity to fulfil the contract as described in chapter 2 in the qualification documentation.
— Annual report, the auditor confirmed annual accounts and an overview of the turnover for the accounting year 2015 or the last available year.
— Credit assessment, with key figures, not older than 12 months, from a certified credit rating agency.
4) Tenderers shall have relevant experience from equivalent deliveries of a system/engine for document templates, including the provision of additional services such as adaptations, further development, maintenance and support as described in chapter 2 in the qualification documentation.
Tenderers shall document their experience as specified in Annex B of the qualification documentation. Equivalent deliveries mean the delivery of template systems with stated additional services for entities of comparable complexity and size (minimum 500 users). In value terms the tenderer ought to be able to refer to references that as a minimum have given a turnover of  300 000 NOK excluding VAT per annum. References older than the last three years can also be submitted if they document relevant experience with equivalent deliveries.
5) Due to the extent and critically, tenderers must have sufficient personnel and competence to carry out troubleshooting and development, in addition to general assistance with the system at short notice.
Documentation requirement: A description (overview) of the tenderer's technical personnel that the tenderer has available for the fulfilment of the contract, including a short description of each individual's competence. Note that CVs shall not be submitted as a part of the qualification application.
Provided that there are a sufficient number of qualified tenderers, the DSS will invite a minimum of 3 and a maximum of 5 of the most qualified tenderers to the dialogue. The selection will only be based on the tenderer's reply to qualification requirement 4 (experience) in the table in chapter 3 above.

Eligibility requirements: 1) Tenderers shall have paid their taxes and fees (Norwegian tenderers only). Documentation requirement: Tax and VAT certificate, not older than six months from the tender deadline. 2) Tenderers must be a legally established company Company registration certificate or equivalent documentation that shows that the tenderer is registered in a trade register in the tenderer's home country. Tenderers shall have sufficient economic and financial capacity to fulfil the contract as described in chapter 2 in the qualification documentation. Documentation requirement: — Annual report, the auditor confirmed annual accounts and an overview of the turnover for the accounting year 2015 or the last available year. — Credit assessment, with key figures, not older than 12 months, from a certified credit rating agency. 4) Tenderers shall have relevant experience from equivalent deliveries of a system/engine for document templates, including the provision of additional services such as adaptations, further development, maintenance and support as described in chapter 2 in the qualification documentation. Documentation requirement: A list of relevant deliveries during the last 3 years. Tenderers shall document their experience as specified in Annex B of the qualification documentation. Equivalent deliveries mean the delivery of template systems with stated additional services for entities of comparable complexity and size (minimum 500 users). In value terms the tenderer ought to be able to refer to references that as a minimum have given a turnover of  300 000 NOK excluding VAT per annum. References older than the last three years can also be submitted if they document relevant experience with equivalent deliveries. See the qualification documentation for several details on how the template shall be filled in. 5) Due to the extent and critically, tenderers must have sufficient personnel and competence to carry out troubleshooting and development, in addition to general assistance with the system at short notice. Documentation requirement: A description (overview) of the tenderer's technical personnel that the tenderer has available for the fulfilment of the contract, including a short description of each individual's competence. Note that CVs shall not be submitted as a part of the qualification application. See Annex C for a template for filling in.
Tenderers shall have sufficient economic and financial capacity to fulfil the contract as described in chapter 2 in the qualification documentation. Documentation requirement: — Annual report, the auditor confirmed annual accounts and an overview of the turnover for the accounting year 2015 or the last available year. — Credit assessment, with key figures, not older than 12 months, from a certified credit rating agency.
4) Tenderers shall have relevant experience from equivalent deliveries of a system/engine for document templates, including the provision of additional services such as adaptations, further development, maintenance and support as described in chapter 2 in the qualification documentation. Documentation requirement: A list of relevant deliveries during the last 3 years. Tenderers shall document their experience as specified in Annex B of the qualification documentation. Equivalent deliveries mean the delivery of template systems with stated additional services for entities of comparable complexity and size (minimum 500 users). In value terms the tenderer ought to be able to refer to references that as a minimum have given a turnover of  300 000 NOK excluding VAT per annum. References older than the last three years can also be submitted if they document relevant experience with equivalent deliveries. See the qualification documentation for several details on how the template shall be filled in. 5) Due to the extent and critically, tenderers must have sufficient personnel and competence to carry out troubleshooting and development, in addition to general assistance with the system at short notice. Documentation requirement: A description (overview) of the tenderer's technical personnel that the tenderer has available for the fulfilment of the contract, including a short description of each individual's competence. Note that CVs shall not be submitted as a part of the qualification application. See Annex C for a template for filling in.