Public procurement notice: Contract Award Notice
Published: 2020-02-20
Buyer: The Open University
Country: UK
Contract type: Services
Procedure: Negotiated without a prior call for competition
CPV classification: 48000000 | 72000000 | 72100000 | 72200000 | 72300000
Estimated value: 60000000 GBP
Award criteria: Lowest price

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
The Open University have awarded a new contract to the current technology partner to provide technical support in a number of ways for both business as usual (BAU) and Core System Replacement (CSR) activities, particularly in relation to a number of legacy OU bespoke systems which are critical to the OU's day to day operation.
The Open University has awarded a new contract to the current technology partner to provide technical support in a number of ways for both business as usual (BAU) and Core System Replacement (CSR) activities, particularly in relation to a number of legacy OU bespoke systems which are critical to the OU's day to day operation. This includes:
(a) development, support and enhancements, burst capacity and project support (development, testing, analysis, project management);
(b) define, establish and implement strategic testing programme (SIT, regression and UAT), which could also evolve into specialist SAP development work;
(a) specialist skills and knowledge for unique data requirements, e.g. SAP (Data migration/security, Ariba, etc.);
(a) consultancy and proof of concept (POC) expertise in a range of digital initiatives, e.g. artificial intelligence, robotic process automation, chatbots.
(a) in terms of application development and maintenance the following list of systems are supported by Infosys and legacy platforms that are no longer supported.
Voice, World Pay (Card Payments), Student Home, Regional Imprest, DIP, Frodo, Study Breaks, Opus, Module Chooser, AL Pay Jobs, P14, AWM, OU Home, Staff Directory, Tutor Home, Ceremonies/OUTIS 1G, NTS, Elections, DSO, Bank Wizard, SAMSA, CIRCE Ceremonies, Resource Link, Electronic Tutor Marked Assignment, Right To Work, Tutor Claims, Leave and Absence, JobZone, Delphi, Credit Transfer, PIMS, ADAR, TSE, ROSS, LMS, POSY, Staff Self Service, SCF, Devcorn, Circe Student Fees, Student Registration/OUTIS 1BD.
The current supplier has 3 years plus experience with the Open University (OU) to provide technical support for both business as usual (BAU) and Core System Replacement (CSR) activities, particularly in relation to a number of legacy OU bespoke systems which are critical to the OU’s day to day operation. Infosys now have extensive knowledge of OU bespoke systems, including carrying out a significant amount of reverse engineering of code for these systems. The current supplier has been heavily involved in developing the OU systems and creating know how in its support. That know-how and associated IP may not be exclusively owned by the OU.
The OU reserve the right to expand or reduce the nature of and scope work as it sees fit, including but not limited to the scope of technologies supported. The OU may also purchase software via the contract.


Winner: Infosys Ltd
Award value: 60000000
Number of bids: 1