Public procurement notice: Contract Award Notice
Published: 2021-04-26
Buyer: Records Information Management, Digital Solutions and Associated Services
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 48311100 | 63120000 | 63121000 | 63121100 | 64216200
Estimated value: 60000000 GBP
Award criteria: The most economic tender

Technical requirements: Crown Commercial Service (CCS) as the Authority has put in place a pan government collaborative framework contract for the provision of records information management, digital solutions and associated services to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations. The framework includes digital workflow and cloud based hosting services, storage, scanning, shredding, technical resources, clinic preparation and management of NHS patient records and specialist services e.g. appraisal and selection and sensitivity review.
Lot 1 is for the provision of records information management services, which include the following service lines:
Crown Commercial Service wish to bring to your attention that it is expected that to participate in this Lot 1 procurement, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) in connection with the procurement.
For Lot 1, bidders who have met the minimum quality threshold applicable to each of the following questions, AQB1, AQB2 and AQC1 will be invited to participate in the eAuction. At eAuction the Bidders who are ranked 1-5 will be awarded a framework contract (subject to due diligence).
Lot 2 is for the provision of digital workflow and cloud based hosting solutions, which include the following services lines:
SL1: Digital workflow solutions (for example but not limited to document/content/records/workflow management, hybrid mail and data entry services);
Crown Commercial Service wish to bring to your attention that it is expected that to participate in this Lot 2 procurement, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) in connection with the procurement.
BIP 0008 Code of Practice for Legal Admissibility and Evidential Weight of Information Stored Electronically
Lot 3 is for the provision of Full Management of National Health Service (NHS) Patient Records (Off-site), which includes the following services lines:
Crown Commercial Service wish to bring to your attention that it is expected that to participate in this Lot 3 procurement, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) in connection with the procurement.
BIP 0008 Code of practice for legal admissibility and evidential weight of information stored electronically.
Lot 4 is for the provision of specialist records management services (on and/or off site), which includes the following services lines:
Crown Commercial Service wish to bring to your attention that it is expected that to participate in this Lot 4 procurement, bidders will be required to demonstrate that they are certified for the services listed below (and/or equivalent) in connection with the procurement.
Lot 5 is for the provision of combined digital workflow, cloud based hosting and records information management services, which includes the following services lines:
Crown Commercial Service wish to bring to your attention that it is expected that to participate in this Lot 5 procurement, bidders were required to demonstrate that they are certified for the services listed below (and/or equivalent) in connection with the procurement.


Winner: Ricoh UK Ltd
Award value: 60000000
Number of bids: 7