Public procurement notice: Contract Notice
Published: 2023-01-27
Buyer: SYKEHUSINNKJØP HF
Country: NO
Contract type: Services
Procedure: Competitive dialogue
CPV classification: 48100000 | 48180000 | 72200000 | 72230000: Custom software development services | 72261000: Software support services
Submission deadline: 2023-02-24
Award criteria: The most economic tender

Technical requirements: The procurement will cover administrative equipment in the observation room. Sykehuspartner already has an agreement to cover the procurement of physical recording units, but there is also a need for administrative equipment in the form of software for managing and editing of recordings made in the observation room.
The observation room is a physical room that is specially adapted for video/sound and recording for investigating and treating children and youths with psychiatric disorders. Interactions with patients are the main focus, so it is critical that all technical equipment functions optimally so that healthcare personnel can analyse patients' reactions and conversations after outpatient clinic appointments in order to facilitate further treatment.
The recordings are an important part of cross-discipline interactions with other sections internally at the health trusts as well as externally with cooperative partners such as nurseries and schools. There are currently many such rooms throughout HSØ that are managed by the health trusts, and the number of rooms will be expanded in the near future.
The framework agreement can be extended for one year at a time for up to two years so that the total duration of the contract is 4 years, including the original duration of two years
Call-offs on the framework agreement At the time of this announcement, it is uncertain what the estimated value will be for the procurement.  Meanwhile, it is likely that there will be a need for at least 10 observation rooms per hospital trust [HF] within the Eastern Norway Regional Health Authority [Helse Sør-Øst] on average when the service is established. However, it is estimated that the maximum call-offs on the framework agreement will be 20 observation rooms per hospital trust [HF] within the Eastern Norway Regional Health Authority [Helse Sør-Øst].
Tenderers must be registered in a company register or a trade register in the country where the tenderer is established.
Foreign companies: Verification that the tenderer is registered in a professional register in the country where the tenderer is established.
- International tenderers (outside the Nordic countries) must have minimum score 2 in the risk indicator (D&B)
The contracting authority will obtain a rating report from Bisnode Credit AS or D&B. The contracting authority will verify that tenderers have profitable operation and positive equity.
If necessary, the contracting authority will request the tenderer's annual financial statements based on the two previous available years:
- The annual financial statements submitted for the last two years with notes including the auditor's statements.
If a tenderer has valid reasons for being unable to provide the documentation requested by the contracting authority, the tenderer can prove his economic and financial capacity with another document, including for example a parent company guarantee, bank guarantee, etc.
The contracting authority will assess the tenderer's deliveries and the degree of comparability with the contracting authority's needs.
The contracting authority will consider the tenderer’s experience with deliveries of the products included in the contract. Documentation requirements:
Tenderers must submit an overview of the 3 most important relevant deliveries that the tenderer has carried out during the last three years, together with information on the contract values, delivery dates or execution and name of the recipients.

Eligibility requirements: Tenderers must be registered in a company register or a trade register in the country where the tenderer is established. Norwegian companies: Company registration certificate Foreign companies: Verification that the tenderer is registered in a professional register in the country where the tenderer is established.