Public procurement notice: Contract Award Notice
Published: 2020-03-13
Buyer: Health Information and Quality Authority (HIQA)
Country: IE
Contract type: Services
Procedure: Open procedure
CPV classification: 72000000 | 72212215 | 72212730 | 72221000: Business analysis consultancy services | 72222300: Information technology services
Estimated value: 14000000 EUR
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
HIQA is establishing a multi-vendor framework agreement for the procurement of ICT resource services, under framework agreement Ref: (ICT-181).
A maximum of four (4) tenderers and a minimum of three (3) companies, where available, shall be awarded a place on each and every lot.
This lot covers the delivery of HIQA Regulation and legislative projects on the current HIQA CRM (xRM) system. Sample current projects include regulation of medical ionising radiation exposure,
The contracting authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extension or extensions on the same terms and conditions, subject to the contracting authority’s obligations at law.
This lot covers the delivery of HIQA non-regulation and legislative projects. Sample projects include risk management solutions, legal case management solutions, document/record management, programme management office solutions, audit and performance solution, HR solution, and finance solution.
The contracting authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extension or extensions on the same terms and conditions, subject to the contracting authority’s obligations at law.
This lot covers the delivery of business intelligence and data analytics projects to support the regulatory, management, operational and financial reporting requirements of HIQA. These projects
include the development of a new data warehouse, implementation of a new analytical platform, development of analytics dashboards and mobile business Intelligence etc.
The contracting authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extension or extensions on the same terms and conditions, subject to the contracting authority’s obligations at law.
This lot covers the delivery of core infrastructure projects and services to support HIQA Regulation and Legislative projects. These projects include, windows server upgrades, firewall replacements, network upgrades, new offices, client OS upgrades, audio and visual upgrades, SAN and NAS upgrades and performance tuning, security improvements and auditing projects, and others.
The contracting authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extension or extensions on the same terms and conditions, subject to the contracting authority’s obligations at law.
This lot covers the delivery of HIQA Regulation and legislative projects on the current HIQA SharePoint system. Sample current projects include intranet redevelopment, quality management system upgrade, regulation of medical ionising radiation exposure, regulation of standards and regulation of upcoming legislation.
The contracting authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extension or extensions on the same terms and conditions, subject to the contracting authority’s obligations at law.
This lot covers the delivery of cloud and mobile solutions to support HIQA regulation and legislative projects. Projects include electronic notebook to support fieldwork, digital signatures, HIQA portal, API development/Architecture, publishing open data and various others projects.


Winner: DSS
Award value: 14000000
Number of bids: 8