Public procurement notice: Contract Notice
Published: 2017-08-04
Buyer: The British Broadcasting Corporation (BBC)
Country: UK
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 72250000: System and support services
Estimated value: 31000000 GBP
Submission deadline: 2017-09-04
Award criteria: The most economic tender

Technical requirements: Lot 1 — Campaign Management System (CMS) — The CMS will enable the BBC to design, schedule and execute multi-stage and multi-channel closed loop campaigning. The CMS will manage the BBC contact strategies for segments and cohorts for inbound and outbound channels. Insight, Analytics and Reporting (A&R) — The solution will have analytics and reporting functionality with visualisation tools, for enabling analysis and optimisation of campaigns and for wider business performance, operational efficiency and continuous improvement.
The contract for Lot 1 will have an initial term of 3 Years (plus 3, 2 year extensions at the sole discretion of the BBC (the ‘Term’). The contract for Lot 1 will commence in February 2018 and end in January 2021.
Lot 2 — Data Management Solution (DMS) — The Data Management Solution is a system for storing, accessing, processing, mastering and delivering data, where raw data (both structured and unstructured) loaded from source systems will be transformed into data sets to fulfil different use cases. It will provide the single version of truth for data for consumption by other operational, analytics and reporting applications. It may be composed of several different modules (or products).
The contract for Lot 2 will have an initial term of 3 Years (plus three, two year extensions at the sole discretion of the BBC (the ‘Term’). The contract for Lot 2 will commence in February 2018 and end in January 2021.
The contract for Lot 2 will have an initial term of 3 Years (plus 3, 2 year extensions at the sole discretion of the BBC (the ‘Term’). The contract for Lot 2 will commence in February 2018 and end in January 2021.
Where there is more than one economic operator, the BBC reserves the right to require a grouping of economic operators to take a particular legal form or to require a single economic operator to take primary liability or to require that each party undertakes joint and several liability.
Please register your interest in this project by taking the following steps: 1 — Register your company on the BravoSolution e-Tendering portal (this is only required once): 1.1 — Go to https://bbc.bravosolution.co.uk 1.2 — Click the link on the login page to Register. 1.3 — Accept the terms and conditions and click ‘Continue'. 1.4 — Enter your correct business and user details. 1.5 — Note the username you chose and click ‘Save' when complete. 1.6 — You will shortly receive an email with your temporary password. 2 — Express an Interest in the tender: 2.1 — Login to the portal with the username/password. 2.2 — Click the ‘PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 — Click on the relevant PQQ/ ITT to access the content. 2.4 — Click the ‘Express Interest' button at the top of the page. This will move the PQQ /ITT into your ‘My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only. 2.5 — You can now access any attachments by clicking ‘Buyer Attachments' in the ‘PQQ/ ITT Details' box. 3. Responding to the tender: 3.1 — Click ‘My Response' under ‘PQQ/ ITT Details', you can choose to ‘Create Response' or to ‘Decline to Respond' (please give a reason if declining). 3.2 — You can now use the ‘Messages' function to communicate with the buyer and seek any clarification. 3.3 — Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 — You must then submit your reply using the ‘Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the Bravo e-Tendering help desk.
The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.

Eligibility requirements: Where there is more than one economic operator, the BBC reserves the right to require a grouping of economic operators to take a particular legal form or to require a single economic operator to take primary liability or to require that each party undertakes joint and several liability. Please register your interest in this project by taking the following steps: 1 — Register your company on the BravoSolution e-Tendering portal (this is only required once): 1.1 — Go to https://bbc.bravosolution.co.uk 1.2 — Click the link on the login page to Register. 1.3 — Accept the terms and conditions and click ‘Continue'. 1.4 — Enter your correct business and user details. 1.5 — Note the username you chose and click ‘Save' when complete. 1.6 — You will shortly receive an email with your temporary password. 2 — Express an Interest in the tender: 2.1 — Login to the portal with the username/password. 2.2 — Click the ‘PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier). 2.3 — Click on the relevant PQQ/ ITT to access the content. 2.4 — Click the ‘Express Interest' button at the top of the page. This will move the PQQ /ITT into your ‘My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only. 2.5 — You can now access any attachments by clicking ‘Buyer Attachments' in the ‘PQQ/ ITT Details' box. 3. Responding to the tender: 3.1 — Click ‘My Response' under ‘PQQ/ ITT Details', you can choose to ‘Create Response' or to ‘Decline to Respond' (please give a reason if declining). 3.2 — You can now use the ‘Messages' function to communicate with the buyer and seek any clarification. 3.3 — Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). 3.4 — You must then submit your reply using the ‘Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the Bravo e-Tendering help desk.

Award value: 31000000