Public procurement notice: Contract Notice
Published: 2018-11-16
Buyer: London Borough of Richmond upon Thames
Country: UK
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 72222100: Information systems strategic review services | 72222200: Information technology planning services | 85000000 | 85100000: Health services
Estimated value: 6600000 GBP
Submission deadline: 2018-12-17
Award criteria: The most economic tender

Technical requirements: Community Independent Living Services health and Wellbeing and Information Navigation Services in Richmond upon Thames
The Community Independent Living Service (CILS) is a key part of Richmond Council’s approach to transforming adult social care and managing demand by enabling people to remain, gain or regain independence; targeting preventative resources most effectively and ensuring value for money. There are 2 main components of CILS and these will be commissioned as separate lots. The first component is an information navigation service. This service will support residents aged 18 years and over to identify and access services that can support their health and wellbeing and maintain their independence. The second, and complementary, component of CILS is a suite of health and wellbeing services that will form part of the wider offer of services that support residents to improve or maintain their health and wellbeing and live independently.
The Community Independent Living Service (CILS) is a key part of Richmond Council’s approach to transforming adult social care and managing demand by enabling people to remain, gain or regain independence; targeting preventative resources most effectively and ensuring value for money. At its heart is a vibrant community and voluntary sector (CVS) working in partnership with the council, the NHS and other stakeholders to help residents access local services that enable them to improve or maintain their overall wellbeing and stay independent for longer.
This borough-wide service will support residents aged 18 years identify and access services that can support their health and wellbeing and maintain their independence. The Information Navigation Service should be accessible to all adult residents in the borough with a proportionate focus on the needs of the most vulnerable. The service will need to engage with referral partners, maintain an up-to-date database of information and support and provide varying levels of support to residents who need help accessing information and services.
Richmond Upon Thames Borough Council may at its discretion extend the contract for a further 24 months to a maximum term of 72 months (6 years).
Health and wellbeing services that will form part of the wider offer of services that support residents improve or maintain their health and well-being and live independently.
The Community Independent Living Service (CILS) is a key part of Richmond Council’s approach to transforming adult social care and managing demand by enabling people to remain, gain or regain independence; targeting preventative resources most effectively and ensuring value for money. At its heart is a vibrant community and voluntary sector (CVS) working in partnership with the council, the NHS and other stakeholders to help residents access local services that enable them to improve or maintain their overall wellbeing and stay independent for longer.
We are looking for a lead provider to coordinate the delivery of a range of services that will support vulnerable adults achieve and/or maintain their independence. The lead provider may deliver some services but will also be required to sub-contract other services to CVS organisations. The provider will need to work with partners, including the Council, to be responsive to need, alert to waning interest and alive to alternative innovative activities.
Richmond Upon Thames Borough Council may at its discretion extend the contract for a further 24 months to a maximum term of 72 months (6 years).
Note: The Authority's Director of Finance may revise the economic and financial standing criteria if it becomes clear from responses that the Authority's requirements are not suitable for the market for this type of work. Any change in criteria will be applied to all Tenderers equally and Tenderers notified of the change. This methodology is in line with the Cabinet Office's guide to supplier financial appraisals and the Authority shall treat all Tenderers equally in evaluating their economic and financial standing.
The Contracting Authority considers that this contract may be suitable for economic operators that are Small or Medium Enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.


Award value: 6600000