Public procurement notice: Prior Information Notice Without Call For Competition
Published: 2019-08-27
Buyer: Ministry of Defence, DE&S Mat Strat, DE&S Mat Strat
Country: UK
Contract type: Services
CPV classification: 48000000

Technical requirements: Defence Equipment and Support (DE&S) is a bespoke trading entity, an arm’s length body of the Ministry of Defence. It manages a vast range of complex projects supporting all the equipment and services that the Royal Navy, British Army and Royal Air Force need to operate effectively.
DE&S is undertaking an initial market engagement to shape the development of a new 2-year support model for Primavera Toolset Support. The support model will become operative from August 2020, following an extensive knowledge transfer from the incumbent supplier, planned for Q2 2020.
This support model has been divided into two PINs. PIN 1 is Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) and PIN 2 is Application Support.
DE&S have a requirement for Application Functional and Technical Support around the following product set:
There is a requirement for the supplier to evidence product and project controls subject-matter expertise, with the ability to scale to support a 12 000 user-base. Training and user adoption support will be supplied by DE&S, but the supplier is expected to provide the highest levels of functional expertise in the use of the above toolsets.
Technical duties will include management of configuration changes in support of BAU operation, patching and product upgrades across entire suite. SC clearance required for all staff that will need to be UK-based.
It is important that the service provider has a mature service management offering to effect service reporting against negotiated SLAs, including adherence to industry-standard incident, problem, change and release management processes. The provider must work effectively with the DE&S support team and IaaS/PaaS partner as part of a holistic service model.
The project team are looking to hold 1:1 sessions with interested suppliers to discuss the requirement and gather feedback. The sessions will be 1 hour in duration and will be held at the DE&S Head Office, MoD Abbey Wood, Bristol BS34 8JH on the w/c 16.9.2019. Suppliers wishing to attend should register by sending an email to: Natalie.Bushby901@mod.gov.uk before 12:00 on 6.9.2019.
Sessions are limited to 25 across PIN reference CCDT/612/PIN/AppSpt and PIN reference CCDT/612/PIN/IAAS/PAAS. 1:1 sessions are limited and will be allocated based on the synopsis provided. Any potential suppliers not selected to attend the market engagement day due to the sessions already being booked will be kept of file and may be contacted for input at a later date.
A maximum of 2 attendees from any individual company will be invited to attend. Only 1 registration will be granted per company group (including subsidiaries). Requests for additional attendees from any organisation will be held on a waiting list for consideration. Any queries about the event should be sent by e-mail to Natalie.Bushby901@mod.gov.uk.
In the interest of transparency and fairness further information on the requirement will only be provided at the 1:1 sessions. Any questions answered during the 1:1 sessions will be collated, anonymised and issued to all suppliers who have registered an interest.
Suppliers not selected for 1:1 sessions will not be disadvantaged at any later PQQ and ITT stage. The purposes of this PIN and the 1:1 sessions is to inform the internal Business Case and Statement of Requirement.
The authority reserves the right to amend any condition related to security of information to reflect any changes in national law or government policy. If any contract documents are accompanied by instructions on safeguarding classified information (e.g. a Security Aspects Letter), the authority reserves the right to amend the terms of these instructions to reflect any changes in national law or government policy, whether in respect of the applicable protective marking scheme, specific protective markings given, the aspects to which any protective marking applies, or otherwise. The link below to the Gov.uk website provides information on the Government Security Classification.
Advertising Regime OJEU: This contract opportunity is published in the Official Journal of the European Union (OJEU),the MoD Defence Contracts Bulletin and www.contracts.mod.uk GO Reference: GO-2019822-DCB-15282012