Public procurement notice: Contract Notice
Published: 2025-11-10
Buyer: KRISTIANSAND KOMMUNE
Country: NO
Region: NO092
Contract type: Services
Procedure: Open procedure
CPV classification: 48000000 | 48218000 | 72222300: Information technology services | 72260000: Software-related services | 72266000: Software consultancy services
Estimated value: 160000000 NOK
Submission deadline: 2025-12-10
Award criteria: price, quality

Technical requirements: The objective of the Framework Agreement is to ensure that the Contracting Authority has access to, and/or hire of Microsoft licences, Microsoft services, LSP support services as well as LSP negotiation support for renegotiation and/or signing of new Microsoft-avtaler.Et central purpose, in addition, is that the LSP shall contribute to the Contracting Authority always having the most cost efficient and quality optimised Microsoft licence portfolio. requirement clarification and Microsoft negotiations autumn 2026, which shall lead up to the signing of a new 3 year Microsoft CAMPUS and EA contract valid from 01.01.27. The framework agreement also includes the purchase and/or hire of licences through Microsoft CSP, Select Plus and MPSA programmes.General information on the Microsoft license portfolio in Kristiansand municipality as of 2025 (approximate): Type of user licence Number (approx.)Minimum (F1)100 Expanded user (E3)1800Akademisk user (A3)5000Standard user (F3)6000Sum users12900 All users are additionally licensed for E5 Security. There are, of course, also some additional licenses in use (i.a. Power BI Pro, Projekt, etc.), but not in a significant number.  Serverparken is mostly virtualised and consists of: Microsoft Windows ServersMicrsoft SQL servers
The competition is for a framework agreement for the purchase and/or hire of Microsoft software licences to Kristiansand municipality. The framework agreement shall be signed with a Microsoft certified CSP Tier 1 License Solution Provider (license manager, "LSP"). The framework agreement includes initial and continuous licence portfolio management, as well as negotiation support in Microsoft negotiations.
Registration

Requirement: The tenderer shall be a legally established company. Documented by: Company Registration Certificate or equivalent from the tenderer's home country.
Microsoft certification as Tier 1 CSP LSP

Tenderers are required, through Microsoft Norway AS ́ partner programme, to be certified as Tier 1 CSP LSP for the public sector. Documentation: Fulfilment of the requirement is to be documented by presenting LSP certification certificate from Microsoft.
Quality assurance system

Requirement: Tenderers are required to have a good and well-functioning quality assurance system. Documented by: An account of the tenderer ́s quality assurance system/quality management system, as well as a copy of the table of contents. The account shall be on a maximum of two A4 pages. If a tenderer is certified in accordance with ISO 9001 or equivalent certification schemes, it will be sufficient to fulfil the requirement.

Eligibility requirements: Registration

Requirement: The tenderer shall be a legally established company. Documented by: Company Registration Certificate or equivalent from the tenderer's home country.
Microsoft certification as Tier 1 CSP LSP

Tenderers are required, through Microsoft Norway AS ́ partner programme, to be certified as Tier 1 CSP LSP for the public sector. Documentation: Fulfilment of the requirement is to be documented by presenting LSP certification certificate from Microsoft.
Quality assurance system

Requirement: Tenderers are required to have a good and well-functioning quality assurance system. Documented by: An account of the tenderer ́s quality assurance system/quality management system, as well as a copy of the table of contents. The account shall be on a maximum of two A4 pages. If a tenderer is certified in accordance with ISO 9001 or equivalent certification schemes, it will be sufficient to fulfil the requirement.
Environmental management system

Requirement: Tenderers are required to have a good and well-functioning environmental management system. Documented by: A description of the Tenderer's own system and procedures (environmental management measures) or by presenting a copy of relevant environmental certificates/environmental standards such as ISO 14001, EMAS, Miljøfyrtårn (Eco-Lighthouse) or equivalent.
The award criteria "Price" will be evaluated on the basis of the total price stated in the completed Annex 08 - Price Form.

The tenderer who has the lowest total price will get an unweight score of 10.

Linear model will be used.

Tenderers cannot have a negative score under this award criteria, which means that if there are any tenderers who have twice the price (or more) compared to the tenderer who has the lowest price, these tenderers will get 0 points under this award criterion.

Documentation: A completed Annex 08 - Price form can be uploaded under the tab "Dokumenter" in Mercell.
The offered LSP service is being considered under the criteria "Quality/Assignment comprehension", including portal system, follow-up and assistance, method and process. The undermoments are included in an overall assessment without being assigned to any specific weight. A maximum of 10 unweighted scores can be achieved.

Documentation:

The tenderer ́s response to Annex 07 - Requirement Specification.

Tenderers shall enclose a solution proposal where the tenderer describes their offered method and process where the solution proposal as a minimum contains an account of the following:
How will the tenderer assist the Contracting Authority in creating a desired portfolio ahead of autumn 2026 negotiations with Microsoft.
How will the service provider assist the Contracting Authority in the Microsoft negotiations.
How the Supplier subsequently completed Microsoft negotiations contributes to continuous cost efficiency and quality optimisation of the licence portfolio.
How the tenderer contributes to raising competence, improved licence portfolio overview and improved licence portfolio management at the Contracting Authority. 

Tenderers shall reply to the above mentioned points individually.

The tenderer ́s descriptions under this criteria are included in the tenderer ́s mark-up and to be considered a binding part of the tenderer ́s contractual performance.
10 day waiting period
The competition is for a framework agreement for the purchase and/or hire of Microsoft software licences to Kristiansand municipality. The framework agreement shall be signed with a Microsoft certified CSP Tier 1 License Solution Provider (license manager, "LSP"). The framework agreement includes initial and continuous licence portfolio management, as well as negotiation support in Microsoft negotiations.