Public procurement notice: Contract Notice
Published: 2016-11-17
Buyer: Drammen Kommune [Drammen municipality]
Country: NO
Region: Buskerud
Contract type: Services
Procedure: Open procedure
CPV classification: 35121100 | 79711000: Alarm monitoring services
Estimated value: 4200000 NOK
Submission deadline: 2017-01-11
Award criteria: The most economic tender

Technical requirements: Drammen kommune c/o Health, Social Services and Welfare (hereafter called the Contracting Authority), hereby invites tenderers to an open tender competition for framework agreements for technical operation of key boxes and safety alarms intended for users living at home.
In Drammen kommune, safety alarms are used as one of several low threshold offers available to all persons over 80 years, who want it. I.E. Everyone in this age group is offered the service regardless of their functional level.
The service is assigned by the business Tjenestetildeling og samordning [Service Allocation and Co-ordination].
The procurement concerns technical operation existing, and hire of new safety alarms with associated equipment, as well as operation of the existing safety alarms, and hire of new key boxes. The assignment includes all parts of the technical operation of the safety alarm and key box scheme, as well as training of users and their relatives in the use of the equipment. Response to the users is performed by the Contracting Authority's own personnel in the home service. Home Nursing Care in Drammen is organised in eight care districts. There will normally be four or five employees on duty in each district.
The Contracting Authority currently owns the safety alarms and key boxes. New alarms with associated equipment shall be used together with the existing equipment. Alternatively, the new operator shall bear the cost of replacing existing alarms and associated equipment.
— -Alarm management: Operation of the receiving centre and automatic, conveyed alarm calls from users of the home service.
— -Install and uninstall safety alarms, door mats, key boxes, smoke alarms, bed mats and fall alarms that are connected to the safety alarm service, as well as distribution of mobile alarm senders.
— The number of safety alarms i current approx. 1 500 units. No significant changes to this number are expected.
— The number of technical messages per year is approx. 7 400 work orders for assessment and treatment from 1.10.2015 to 30.9.2016.
— The number of service assignments per year: approx. 1 800 visits. The number demonstrates executed assignments where technicians attended, calculated from August 2015 to and including September 2016.
— Smoke alarms approx. 30 units. These will be swapped with the smoke alarms with five years lifetime on the battery.
— Fall alarms, bet mats and door alarms. The operator must keep track of the battery replacement for these products.
Safety alarms require that the home nurse gets a key to the residence. The key will be stored in a key box that is mounted on a wall by the entry door to the residence. The key to the key box is looked after by the Nursing and Welfare District.
The two different systems are used in different care districts in the town. The key boxes have different keys in all of the town’s 9 zones and should only be able to be opened with keys from the associated department/zone of Home nursing care.
The number of mounting and demounting of key boxes will be less in the contract period as the Contracting Authority will begin using e-locks at most of their users during 2017. The e-locks will be procured through a separate competition.

Eligibility requirements: Certificate for tax and VAT. Requirement: Tenderer must comply with tax laws and regulations. The tenderer is required to submit a certificate for tax and VAT. The certificate shall not be older than six months, from the tender deadline. Documentation for this must be submitted with the tender in the form of a certificate for paid tax and VAT issued by either the Tax Collector or Tax Office. Credit rating Requirement: Tenderers are required to financial solidity with a minimum rating of A in accordance with an assessment made by the credit information agency Bisnode CreditPro AS. Companies that cannot be credit rated shall document accounting figures that show good credit worthiness and sufficient financial ability to fulfil the contract. Documentation: proof that the stated requirements are met: The Contracting Authority obtains credit reports through the web-based credit information system Bisnode CreditPro. The report contains, amongst other things, the auditor's report, negative payment remarks, accounts and rating history, and it shall be based on the last known accounting figures. If the tenderer cannot be credit rated, approved accounting figures from the last two years shall be enclosed with the tender. The tenderer shall be a legally established company. Requirement: Documentation thereof must be submitted the tender in the form of a Company Registration Certificate not older than six months from the deadline for receipt of tenders. Foreign companies can instead enclose an equivalent certificate as legislated by the country where the tenderer is registered as a company. The tenderer shall have experience from a minimum of 3 similar contracts during the last 3 years. Equivalent assignments means assignments of an equivalent value, nature and scope. Documentation requirement: Description of the tenderer's three most relevant contracts in the course of the last three years. The description must include the contract value, date and recipient (name, telephone no. and e-mail address). References must be contactable if necessary, to clarify the relevance of the contract. Tenderers are required to have an operative quality assurance system. This can be documented by a description of the system, hereunder system structure and references to the existing system documentation that can be verified. If the tenderer has valid certificates in accordance with the ISO 9001 standard or equivalent, it is sufficient to attach the certificates.
Credit rating Requirement: Tenderers are required to financial solidity with a minimum rating of A in accordance with an assessment made by the credit information agency Bisnode CreditPro AS. Companies that cannot be credit rated shall document accounting figures that show good credit worthiness and sufficient financial ability to fulfil the contract. Documentation: proof that the stated requirements are met: The Contracting Authority obtains credit reports through the web-based credit information system Bisnode CreditPro. The report contains, amongst other things, the auditor's report, negative payment remarks, accounts and rating history, and it shall be based on the last known accounting figures. If the tenderer cannot be credit rated, approved accounting figures from the last two years shall be enclosed with the tender. The tenderer shall be a legally established company. Requirement: Documentation thereof must be submitted the tender in the form of a Company Registration Certificate not older than six months from the deadline for receipt of tenders. Foreign companies can instead enclose an equivalent certificate as legislated by the country where the tenderer is registered as a company.
The tenderer shall have experience from a minimum of 3 similar contracts during the last 3 years. Equivalent assignments means assignments of an equivalent value, nature and scope. Documentation requirement: Description of the tenderer's three most relevant contracts in the course of the last three years. The description must include the contract value, date and recipient (name, telephone no. and e-mail address). References must be contactable if necessary, to clarify the relevance of the contract. Tenderers are required to have an operative quality assurance system. This can be documented by a description of the system, hereunder system structure and references to the existing system documentation that can be verified. If the tenderer has valid certificates in accordance with the ISO 9001 standard or equivalent, it is sufficient to attach the certificates.