Public procurement notice: Contract Award Notice
Published: 2020-10-13
Buyer: NHS England and NHS Improvement
Country: UK
Contract type: Services
Procedure: Open procedure
CPV classification: 48510000 | 72000000 | 72200000 | 72210000: Software programming services | 72212000: Platform-specific software programming services
Estimated value: 3000000 GBP
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
NHSX, through NHS England as the legal entity, requires a framework agreement to be established for NHS organisations to procure communication services.
NHS organisations require dedicated communications and task management systems to enable staff time to be saved by reducing their need to use the historic ‘bleep’ system or by sending emails. Staff need to share clinical information quickly and securely whilst at work but they should be able to be turned off when not at work.
NHSX requires a framework agreement to be established for NHS organisations to procure communication services.
The secretary of state announced that NHS trusts will be required to phase out pagers by the end of 2021 and to move to more modern communication tools. The agreed approach, therefore, needs to ensure that NHS trusts can award contracts to suitably qualified and experienced suppliers who can deliver against this requirement, whilst promoting innovation and delivering against a digital maturity model.
The framework agreements together with connected call-off agreements will provide contract vehicles for NHS Trusts and Hospitals to purchase systems and services which are assured against the frameworks specifications and standards.
The contract value for the framework is GBP 3 million and the provisional intention is for the framework to remain open (valid) for 2 years with a potential extension for 12 months.
Provision of applications, which will meet the business requirements, mandatory functionality and compliance listed in the short description of this notice.
— NHSD SCCiO requirements for both DCB0129 clinical safety risk assessment and DCB01260 Clinical Safety Case,
Associated services which are services associated with the implementation or optimisation of the application. Implementation support:
Call-off agreements awarded through the clinical communication tools framework may provide services to NHS Trusts and Hospitals.
Services sold under the clinical communication tools framework agreement will generally be sold on the basis of software as a service (SaaS) with licences granted to customer users where appropriate.
The framework agreement can be viewed at the following website: https://www.nhsx.nhs.uk/key-tools-and-info/procurement-frameworks/clinical-communications-procurement-framework/
This procurement was carried out by the National Commercial and Procurement Hub on behalf of NHSX, through NHS England as the legal entity.
The framework agreement will be for a term of 2 years. At the end of the 2-year term the commissioner will have the option to extend the framework agreement for a further 12-month period.


Winner: Alcidion UK Ltd
Award value: 3000000
Number of bids: 39