Public procurement notice: Contract Award Notice
Published: 2020-12-28
Buyer: CalMac Ferries Ltd
Country: UK
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 48000000 | 72262000: Software development services
Estimated value: 250000 GBP
Award criteria: The most economic tender

Technical requirements: CalMac Ferries Ltd (CFL) is seeking to develop and implement a new Company Management System (CMS). The CMS is a set of tools for the creation and implementation of policies, practices, guidelines, processes, and procedures that are used in the development, deployment, and execution of strategy, business plans and other company activities as determined by assessment of risk, including processes for monitoring and measuring the the system to ensure effective implementation.
CFL is seeking to develop and implement a new Company Management System (CMS). The CMS is a set of tools for the creation and implementation of policies, practices, guidelines, processes, and procedures that are used in the development, deployment, and execution of strategy, business plans and other company activities as determined by assessment of risk, including processes for monitoring and measuring the the system to ensure effective implementation.
CFL is seeking a partner with extensive experience in business process development and management to:
Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.
100 — Excellent. Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates thorough experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.
75 — Good. Response is relevant and good. The response is sufficiently detailed to demonstrate a good amount of experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.
50 — Acceptable. Response is relevant and acceptable. The response demonstrates broad previous experience, knowledge and skills/capacity/capability but may lack in some aspects of similarity e.g. previous experience, knowledge or skills may not be of a similar nature.
25 — Poor. Response is partially relevant but generally poor. The response shows some elements of relevance to the criterion but contains insufficient/limited detail or explanation to demonstrate previous relevant experience/capacity/capability.
0 — Unacceptable. Nil or inadequate response. Fails to demonstrate previous experience/capacity/capability relevant to this criterion.
0 Unacceptable; 25 Poor; 50 Acceptable; 75 Good; 100 Excellent. Full definitions of the scoring are provided in the ITT.
Competitive procedure with negotiation explanation — Competitive Procedure with Negotiation (CPN) this is a two-stage procedure run along the same lines as a Restricted procedure. This requires interested parties to complete a pre-qualification stage by submitting a European Single Procurement Document (ESPD) before being invited to submit a tender. This down selection process allows us to limit the number of parties receiving the full tender and moving forward to the negotiation phase(s).
Under CPN tenders are submitted from down selected suppliers and are then subject to evaluation and negotiation and then re-submitted to finalise positions and allow selection of a preferred bidder.
This framework agreement is being established to facilitate the redesign of CalMac’s CMS and will operate on a Ranked basis (Rank 1 highest scoring Tenderer) and will consist of at least two call offs. The first call off will be made during the award stage of the ITT where the Rank 1 Tenderer will be awarded the consultancy element of the CMS project. The second call off will be for the provision and installation of the Redesigned CMS, and CalMac shall reserve the right to award to either the Rank 1 supplier or to run a further competition (mini competition) at their sole discretion.


Winner: Appetite for Business
Award value: 250000
Number of bids: 3