Public procurement notice: Additional Information
Published: 2020-11-20
Buyer: Bank of England
Country: UK
Contract type: Services
Procedure: Restricted procedure
CPV classification: 72000000
Submission deadline: 2020-12-17
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
The Bank is seeking to appoint a dynamic and proactive strategic partner to support its vision for providing a customer focused, responsive and cost-effective End User Compute (EUC) solution. The Bank intends to appoint this partner on a long term basis to allow sufficient time to gain the greatest benefits from the service solution. As such the contract will be for a term of 5 years with the option for the Bank to extend by 2 years. The indicative spend for all of the services in scope is GBP 9.3 million per annum when fully rolled out.
We expect our partner to continuously drive improvement in the services with a goal to become operationally silent. We also expect our partner to adhere to the Bank’s values and observe a working ethos based on partnership, transparency and trust.
The EUC solution is critical to the Bank as the services touch all its employees to enable them to carry out their roles. The solution will support approximately 6 000 end users across 15 sites in the UK. Our end user device estate includes 6232 laptops, 589 desktops, 2237 mobile/tablet devices and approximately 100 MFDs and 60 desktop printers.
The Bank is seeking to appoint a dynamic and proactive strategic partner to support its vision for providing a customer focused, responsive and cost-effective End User Compute (EUC) solution. The Bank intends to appoint this partner on a long term basis to allow sufficient time to gain the greatest benefits from the service solution. As such the contract will be for a term of 5 years with the option for the Bank to extend by 2 years. The indicative spend for all of the services in scope is GBP 9.3 million per annum when fully rolled out.
We expect our partner to continuously drive improvement in the services with a goal to become operationally silent. We also expect our partner to adhere to the Bank’s values and observe a working ethos based on partnership, transparency and trust.
The EUC solution is critical to the Bank as the services touch all its employees to enable them to carry out their roles. The solution will support approximately 6 000 end users across 15 sites in the UK. Our end user device estate includes 6 232 laptops, 589 desktops, 2 237 mobile/tablet devices and approximately 100 MFDs and 60 desktop printers.
The Bank is seeking to appoint a dynamic and proactive strategic partner to support its vision for providing a customer focused, responsive and cost-effective End User Compute (EUC) solution. The Bank intends to appoint this partner on a long term basis to allow sufficient time to gain the greatest benefits from the service solution. As such the contract will be for a term of 5 years with the option for the Bank to extend by 2 years. The indicative spend for all of the services currently being delivered is GBP 58 million over the 7 year term (if all services were fully rolled out in the phased manner and the two year extension was used).
We expect our partner to continuously drive improvement in the services with a goal to become operationally silent. We also expect our partner to adhere to The Bank’s values and observe a working ethos based on partnership, transparency and trust.
The EUC solution is critical to the Bank as the services touch all its employees to enable them to carry out their roles. The solution will support approximately 6 000 end users across 15 sites in the UK. Our End User device estate includes 6 232 laptops, 589 desktops, 2 237 mobile/tablet devices and approximately 100 MFDs and 60 desktop printers.
The Bank intends to roll out the EUC services in a phased manner over a period of time and deliver an improved colleague experience and service through:
The following services are in scope for this project. These services are currently provided by third party suppliers or delivered internal via Bank of England staff.
Resources on demand to supplement the Bank’s existing EUC services during transition and EUC services retained by the Bank during the term of the contract. These resources will be required on a rate card basis and would include, but not be limited to application and software packaging, 1
Asset Lifecycle management — Provision to Disposal: Manage, operate, maintain, and provide support services for end user equipment. This service is currently provided by the Bank’s third party supplier via a Tech Bar, however, the Bank is open to alternative models proposed for the services going forward.
Management of updates to Windows 10 devices, ensuring support maintained through regular feature release