Public procurement notice: Contract Notice
Published: 2016-11-04
Buyer: Notting Hill Housing Trust
Country: UK
Region: LONDON
Contract type: Services
Procedure: Restricted procedure
CPV classification: 72000000 | 72300000 | 72400000 | 72500000 | 72600000
Estimated value: 12000000 GBP
Submission deadline: 2016-12-07
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
: Notting Hill Housing is looking to procure new commodity ICT Infrastructure Services contract from an ICT service provider (systems integrator) who will provide, integration, technology vendor management and service to the business, but, in addition, understand the business challenges and bring digital innovation and challenge to support new ways of working and transformation enablers.
Notting Hill Housing (NHH) intend to procure a broad range of managed ICT Services from a single Prime Supplier. The successful bidder will be responsible for the end to end solution and integration of all the components of the service including technical, commercial, financial and service integration.
Service Support — including Service desk (Requests, Communications, Reporting issues and supporting workflows through to resolution);
Service Delivery — including Catalogue, Change, Configuration, Asset, Security, Service, Release, Deployment, Event, Incident, Request, Problem, Identity, Operations, Supplier, Capacity, Continuity, Availability and Financial management;
Application Management — Hosting, management, operation, support and maintenance (licencing and compliance) of applications supported and maintained;
ICT Commodity Services — Design, Purchase, Assurance, Provision, Maintenance, Refresh and Service operation of all ICT commodity infrastructure services including those delivered through third parties, current and future
— Unified Communications services through a single solution / point of access, for example: email, fixed and mobile telephony, chat, text, instant messaging, document sharing, audio, web and video conferencing
Engagement — Working with the Client ICT team, the Contractor will proactively engage the Associations services around ways ICT can enable and support new ways of working;
Digital Enablers — Support and promote digital inclusion and to enable unified access to the NHH services;
Strategic Planning — joint strategic planning with NHH to ensure that the strategic vision for the Service and Service delivery is aligned to the strategic objectives / direction of the organization;
Architecture — working with the Authority to develop and maintain an ICT architecture (policies, standards, patterns, process, principles, procedures) that will establish the blueprint of how Services work in unison to meet the business needs; and
There is an option to extend the contract for another two years (24 months) beyond the initial term of five years (60 months). It will be at the sole discretion of NHH to exercise this right to contract extension.
https://www.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./YC7G99M9RJ


Award value: 12000000