Public procurement notice: Contract Notice
Published: 2017-09-14
Buyer: Royal Borough of Greenwich
Country: UK
Contract type: Services
Procedure: Restricted procedure
CPV classification: 80000000
Estimated value: 450000 GBP
Submission deadline: 2017-10-08
Award criteria: The most economic tender

Technical requirements: The Council is inviting tenders for the delivery of a second e-Business Support Programme. The programme will offer a package of flexible and responsive support aimed at improving the knowledge, skills and application of digital business tools by businesses based in the Royal Borough. The contract will run for a period of three years, starting from January 2018.
It is anticipated that the programme will run from January 2018 and support a minimum of 400 Royal Greenwich based businesses over three years. The programme is intended to benefit trading SMEs and is not a start-up programme. It is aimed at SMEs who have a trading history or have already started trading from all areas of the Borough.
The emphasis is on business support; this is not intended to be solely a training programme although training will clearly feature. There will need to be a balance of one to one and group activities that ensures the service is responsive to the needs of individual businesses drawn from a diverse base in terms of sector, size, experience and technical knowledge.
The programme should deliver a package of flexible and responsive support that will help businesses identify and build or expand their on-line presence and increase use of digital media and tools. This should include provision of one to one business support including help to develop bespoke digital business plans and follow up support to ensure implementation and application of knowledge/ skills gained.
The programme will need to offer a menu of support to develop skills and knowledge of digital technology and applications in the following key areas:
— Social media for business (individual businesses and groups of businesses where this supports supply chain development)
NB This list is not exhaustive; other areas will be added in response to business needs and changing technology.
This procurement will be managed electronically via the RBG Proactis Procontract e-tendering Suite. To participate in this procurement, participants shall first be registered on the e-tendering Suite.
If Bidders have not yet registered on the e-tendering Suite, this can be done online at https://royalgreenwich.proactishosting.com/ by following the link https://procontract.due-north.com/register
Please note that, to register, Bidders must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Note: registration may take some time please ensure that you allow a suffient amount of time to register.
Once you have registered on the e-Tendering Suite, a registered user can express an interest for a specific procurement. This is done by looking at the opportunities sections.
As a user of the e-Tendering Suite you will have access to proactis e-portal email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event.
Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information applicable to this opportunity.
For technical assistance on use of the e-Sourcing Suite please Proactis Helpdesk Freephone: 0345 010 3503.
The Council will observe a standstill period following the award of the contract and conduct itself in accordance with the Public Contract Regulations 2015.


Award value: 450000