Public procurement notice: Contract Notice
Published: 2016-07-09
Buyer: Ministry of Defence, C&C
Country: UK
Region: UNITED KINGDOM
Contract type: Services
Procedure: Restricted procedure
CPV classification: 85140000: Miscellaneous health services
Estimated value: 259200 GBP
Submission deadline: 2016-08-04
Award criteria: The most economic tender

Technical requirements: Provision of Mental Health Well-being Services. The Authority has a requirement for a digital Mental and Physical Well-being resource. It will be a hosted software as a service digital technology delivery platform for a mixed civilian and military population of approximately 25 000 of whom it is estimated 10-20 % will utilise the resource. The delivery platform is to have a synchronous and asynchronous support functionality plus online and offline capability. The delivery platform is to have clinical supported use delivered by the Authority support staff. The digital platform is to be accessible via the internet and intranet through a URL or IP address using standard internet protocols, http or https. It will have a customised user interface and be able to support a variety of media. The Contractor will make available software and related processes, instructions, methods and techniques via the delivery platform for the purposes of information, psycho-education, self-help and guided self-help under the following general headings: Mental and physical well-being to include but not be limited to: managing stress, depression, anxiety, grief and loss, relationship and parenting advice, medication, eating disorders, self-harm, perfectionism, worry, anger, self-esteem, assertiveness, exercise, nutrition and weight management, alcohol/drugs, smoking, gambling, sleep difficulties/insomnia, chronic pain, managing chronic conditions, positive coping with health conditions and achieving work-life balance. The delivery platform will have the facility to register as either a supporter or anonymous user. The supporter access should include an easy to use interface through which they can monitor current and historic activity for each supported user through a dashboard facility, signpost and release resources and interact asynchronously and anonymously with users. The dashboard will summarise user activity, prompt supporter action (for example, planned review cycles) and collate data in support of a monthly activity return for the Authority. The Contractor will host resources on the delivery platform in a variety of formats as agreed with the Authority (to include Contractor, Authority or third party material including hyper-links). The system will be fully automated and be available to users 24 hours a day, 7 days a week, 365 days a year. The platform will have the facility and capacity to add, update or replace materials as required. The contract period will be 1.11.2016 to 31.10.2019.
Please note that this advertisement is only asking for ‘Expressions of Interest’ at this stage, the attached ‘Invitation to Tender’ documents are for information only, bids should not be submitted in response to this advert, only those suppliers successful at the PQQ stage will be Invited to submit a Tender. Please complete the accompanying PQQ to ‘express your interest’ in this requirement. The pass mark of the PQQ is 50 marks.
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Suppliers interested in working with the Ministry of Defence should register on the MOD Supplier Information Database (SID) Register, available at: www.contracts.mod.uk The MOD SID is a database of active and potential suppliers available to all MOD and UK Defence procurement personnel, and is the main supplier database of MOD Procurement organisations. Please note the registration and publication of a company profile on the MOD SID does not mean or imply that the supplier has in any way been vetted or approved by the MOD. Suppliers wishing to compete for advertised MOD contracts must respond to any specific call for competition by submitting a separate expression of interest in accordance with the instructions of the purchasing organisation.
From 2.4.2014, the Government is introducing its new Government Security Classifications Policy (GSC) to replace the current Government Protective Marking Scheme. A key aspect of this is the reduction in the number of security classifications used. All suppliers to the Department are encouraged to make themselves aware of the changes as it may impact on this Requirement. The link below to the Gov.uk website provides information on the new GSC.
The Authority reserves the right to amend any condition related to security of information to reflect any changes in national law or government policy. If any contract documents are accompanied by instructions on safeguarding classified information (e.g. a Security Aspects Letter), the Authority reserves the right to amend the terms of these instructions to reflect any changes in national law or government policy, whether in respect of the applicable protective marking scheme, specific protective markings given, the aspects to which any protective marking applies or otherwise.
Advertising Regime OJEU: This contract opportunity is published in the Official Journal of the European Union (OJEU), the MoD Defence Contracts Bulletin and www.contracts.mod.uk
Suppliers must read through this set of instructions and follow the process to respond to this opportunity.
You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a password reminder link on the homepage.
The deadline for submitting your response (s) is detailed within this contract notice, you will also have visibility of the deadline date, once you have added the Access code via DCO as the opening and closing date is visible within the opportunity.
Please ensure that you allow yourself plenty of time when responding to this opportunity prior to the closing date and time, especially if you have been asked to upload documents.
If you experience any difficulties please refer to the online Frequently Asked Questions (FAQs) or the User Guides or contact the MOD DCO help desk by emailing: support@contracts.mod.uk or Telephone. +44 800282324.


Award value: 259200