Public procurement notice: Additional Information
Published: 2017-06-27
Buyer: Trondheim kommune
Country: NO
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 35121100 | 35121700 | 79711000: Alarm monitoring services
Submission deadline: 2017-08-02
Award criteria: The most economic tender

Technical requirements: Trondheim municipality invites tenderers to a negotiated procedure for a contract for a system for digital safety alarms with options. The contract shall cover both establishment and maintenance.
Trondheim municipality has entered into a host municipality agreement with Klæbu and Malvik municipalities, which covers safety alarm services for inhabitants in these three municipalities. The contract includes the hire of safety alarms and reception for triggered alarms. Melhus and Midtre Gauldal municipalities have an option on the host municipality agreement and can take up this option during the contract period. If Melhus and Midtre Gauldal municipalities take up the option in the host municipality agreement, the total estimated need for alarms will increase by approx. 350. See the tender documentation point 2.3 Amendment Clauses.
The contracting authority needs to procure a new system for digital safety alarms to replace the current analogue alarm system. The new system shall be established as an integrated part of the contracting authority's duty centre for unplanned health needs. A separate system for a response centre has already been procured and put into operation and the new system shall be integrated with this.
It is important for the contracting authority that the system is future orientated and, through open and standardised interface, can easily be connected to new technology as and when it is developed by the tenderer or other actors within this area. The aim is that, in the long term, joint technical systems can be established that will cover the service recipients' needs for safety both at home and outside.
The contracting authority would like to lease the necessary equipment that is to be included as a part of this delivery and the need shall, as a minimum, cover 4300 stationary safety alarms, 400 smoke alarms and 10 alarms for wandering (door alarms). Furthermore, there is a need for more than 25 adaptations to special equipment that will be used by persons with very special needs. The transition from analogue to digital alarms shall be carried out by the end of 2018 at the latest.
In addition, the expectation is a greater degree of digitalisation in the actual service in order to reduce the need for paper based systems and to have a more efficient work process for employees. It is expected that some of the digitalisation process can be carried out as a natural part of the transition to the new system, but there will be a need for further functionality for the digitalisation of the work processes in the service. See SSA-T Annex 4 for details on how the delivery is proposed to be divided up. See the attached documents.
The contracting authority needs to procure a new system for digital safety alarms to replace the current analogue alarm system. The new system shall be established as an integrated part of the contracting authority's duty centre for unplanned health needs. A separate system for a response centre has already been procured and put into operation and the new system shall be integrated with this.
It is important for the contracting authority that the system is future orientated and, through open and standardised interface, can easily be connected to new technology as and when it is developed by the tenderer or other actors within this area. The aim is that, in the long term, joint technical systems can be established that will cover the service recipients' needs for safety both at home and outside.
The contracting authority would like to lease the necessary equipment that is to be included as a part of this delivery and the need shall, as a minimum, cover 4300 stationary safety alarms, 400 smoke alarms and 50 alarms for wandering (door alarms). Furthermore, there is a need for more than 100 adaptations to special equipment that will be used by persons with very special needs. The transition from analogue to digital alarms shall be carried out by the end of 2018 at the latest.
In addition, the expectation is a greater degree of digitalisation in the actual service in order to reduce the need for paper based systems and to have a more efficient work process for employees. It is expected that some of the digitalisation process can be carried out as a natural part of the transition to the new system, but there will be a need for further functionality for the digitalisation of the work processes in the service. See SSA-T Annex 4 for details on how the delivery is proposed to be divided up. See the attached documents.