Public procurement notice: Contract Notice
Published: 2025-11-24
Buyer: DRAMMEN KOMMUNE
Country: NO
Region: NO085
Contract type: Services
Procedure: Open procedure
CPV classification: 48100000 | 48180000 | 72260000: Software-related services | 72310000: Data processing services | 72410000: Provider services
Estimated value: 5000000 NOK
Submission deadline: 2025-12-23

Technical requirements: Patient safety is about preventing and reducing the risk of injury to patients as a result of the health service's services. This involves systematic work on quality and safety in all aspects, from planning to execution, so that patients have safe and reliable services. For more information on patient safety, see the Norwegian Directorate of Health ́s websiteThere shall be solved with this procurement is the need to work on quality assurance in practice. The system shall contribute to the focus being directed towards the most important work assignments at all times. Patient flow and interaction, by secure information transfer and information flow in real time What still challenges patient safety as of today's date is inadequate interaction due to a lack of information sharing between systems. The service gives feedback that it is currently: Person dependent that "some" are "capturing" which users are in negative development, due to information not being available to health professionals when they need itBes chains that are not seen because employees forget to look for this in the right system Challenging to ensure that measures and problem areas of users are followed up A hectic everyday life where health professionals have to deal with many messages from different actors both internally and externally that the award that responsibility is done orally and is forgottenIt to be solved with this procurement is the need for flow and interaction by secure information transfer and information flow in real time. Internally in one department/business, as well as across the different service areas in Health and Welfare. Good overview of important tasks and process support that contribute to good planning simplifies and streamlines the everyday life of all employees There are many large and small tasks the service must deal with and do every day. The contracting authority needs an administrative support tool that allows the service to get rid of all sticky notes, manual side systems such as the "black book" and oral information. The work processes within the different service areas shall be harmonised and the work tasks structured. The need for good overview of important assignments and process support that simplifies and streamlines the work day is to be solved with this procurement. See the tender documentation for a detailed description.
The contracting authority shall procure a system for interaction and patient flow by using digital boards. The overall goal for this procurement is increased patient safety, better patient flow, good overview and process support that simplifies and streamlines working life. This shall contribute to compliance with the Regulations on management and quality improvement in the health and welfare service. Drammen municipality requires an administrative support tool that supports a comprehensive service. The system shall enable increased interaction and safe information sharing, enabling employees to access critical information in real time and provide coordinated, efficient and safe services in an increasingly complex everyday life.