Public procurement notice: Voluntary Ex Ante Transparency Notice
Published: 2021-02-08
Buyer: Sykehusinnkjøp HF
Country: NO
Contract type: Supplies
Procedure: Contract award without prior publication
CPV classification: 48814200 | 48814500
Estimated value: 1650000 NOK
Award criteria: Lowest price

Technical requirements: Samhandlingsavdelingen ved Sykehuset Østfold (SØ) (the Department of Integrated Health Care at Østfold Hospital) intends to procure the GP portal (FLP) that is a non-sensitive and health personnel oriented digital platform for collaboration with the GPs and the municipalities in its catchment area.
The Department of Integrated Health Care together with Inven2 and the practice consultancy scheme at Østfold Hospital carried out a market survey in December 2020 that revealed there is only one actor in the market who can offer this digital solution.
Collaboration between the hospital and GP (and municipalities) involves much more than just electronic referrals, discharge summaries and dialogue messages that belong in the patient record. Document sharing and other things offered in helsenorge.no and core journals do not fall under the definition of collaboration between health personnel. A great need has been revealed for a digital, health personnel oriented, collaboration tool that solves challenges we have regarding quality development in referral practice, compliance with the existing collaboration contracts (deviation and improvement work) and competence raising, including information flow between actors and implementation of for e.g. packaging. These are challenges in addition to digital solutions that are exclusively about patient-oriented solutions.
Quality development assumes i.a. Defined quality standards (for e.g. The standard for a ‘good’ referral for knee surgery). FLP has Copyright on over 450 condition specific fact sheets (quality standard). These are included in the platform both as referral support for GPs and in the virtual office landscape as a quality standard for feedback on ‘bad referrals’. FLP thereby takes a central role in quality development within collaboration on a system level.
Delimitation of Altinn/Digipost: in relation to medical collaboration these platforms can ONLY be used for delivery of (electronic) mail at the organisation level (company register) and requires demanding logistics internally at the recipient organisation. Access to these solutions is limited to a few in each organisation. These platforms also lack a suitable case management system and other necessary functionality such as extracting statistics and support for quality development.
Non-sensitive: FLP does not not communicate sensitive patient information. This makes it possible for health institutions and health personnel to carry out assignments that belong under medical collaboration on the system level (for e.g. Case management of collaboration deviation) in a simple and efficient manner.
Health personnel oriented: FLP offered as SaaS over www and in contrast to other 'patient-oriented’ solutions, for example such as helsenorge.no, core journal etc. aimed at health personnel. Log-in services in FLP are only available to collaborating health personnel who identify with HPR/Her-ID to log in and work in a virtual office landscape that crosses the organisational boundary.
The contract will not be signed until 10 days after this intention notice has been published. The contracting authority aims to sign a contract quickly after the expiry of the deadline.
It is considered that as of today there are no other actors who can offer or have succeeded in developing a technical solution that contains all the mentioned components that are necessary for an electronic collaboration tool (health personnel-oriented, non-sensitive platform based on NHN-AR) § 13 -4, letter b, No 2:
In addition, FLP has the exclusive right to a complete card index of adopted quality standards as a foundation for quality development in the health sector. § 13-4, letter b, No 3.
API connection with automatic updating to NHN, the Norwegian Directorate of Health and the Directorate of eHealth makes FLP a national work tool for health personnel and thus only the Norwegian market is relevant to the innovation.
The value of the procurement is calculated on the basis of a 4-year contract duration. New functionality as a result of updates could mean that the total value of the procurement increases.'


Winner: Fastlegeportalen AS
Award value: 1650000