Public procurement notice: Contract Notice
Published: 2016-06-22
Buyer: Lancaster University
Country: UK
Region: Lancashire
Contract type: Services
Procedure: Restricted procedure
CPV classification: 48000000 | 48100000
Estimated value: 80000 GBP
Submission deadline: 2016-07-20
Award criteria: The most economic tender

Technical requirements: Lancaster University is located in North West England and is ranked in the top 10 universities in the UK and top 1 % of universities globally. It is recognised as outstanding in research, teaching and the student experience.
We are seeking to implement a technology solution to manage the relationship and interface with prospective students (both undergraduate and postgraduate), from enquirer through to registration and at this stage we are inviting providers of customer relationship management systems and services to express their interest in engaging with the University.
We want to implement a system that will help us meet our enrolment targets in the coming years. Our formal relationship with prospective students starts via a variety of mechanisms such as awareness raising campaigns, advertising, marketing and engagement with students through recruitment fairs, social media and events at feeder institutions in the UK and overseas and progresses through application and conversion phases right up until students arrive on campus. Meeting our enrolment targets will require systems that ensure these activities are joined up and that prospective students are targeted efficiently and effectively with a range of relevant information through appropriate channels, along with associated analytics tools to support decision making and optimization of our efforts.
The key areas for focus are enquiry management, engagement and conversion including application processing and management.
Some of the functionality considered to be highly important includes effective and appropriate contact data point collection and management, process work-flow, data import and export, data integration with existing systems, security, targeted communications which can be rules-based or template-based but customisable or personalisable, a full life-cycle view of the contact, intuitive user interfaces and accessibility on a diverse range of devices and highly effective Business Intelligence capability.
Under the Restricted procedure PQQ stage, the Contracting Authority aims to progress a minimum of 5 Economic Operators per Lot through to ITT stage.
All procurement documents are available free of charge via the Contracting Authority's e-tendering portal, In-Tend: https://in-tendhost.co.uk/lancaster/ Documents must be accessed and submissions returned via this portal. Any clarifications on procedure or documentation must be raised through the In-Tend ‘correspondence’ function.
For full details please refer to the procurement documents available at: https://in-tendhost.co.uk/lancaster/
Economic Operator's will be excluded from the procurement process if they meet the mandatory grounds for exclusion or if there is evidence of convictions relating to specific criminal offences including, but not limited to, bribery, corruption, conspiracy, terrorism, fraud and money laundering, or if the Economic Operator has been the subject of a binding legal decision which found a breach of legal obligations to pay tax or social security obligations (except where this is disproportionate, e.g. only minor amounts involved). Economic Operator's maybe excluded (subject to self-cleaning) from the procurement process if they meet the discretionary grounds for exclusion detailed in the procurement documents; including but not limited to legal or regulatory violations, bankruptcy, professional misconduct, distorting competition, conflicts of interest, prior involvement, deficiencies in prior contracts, misrepresentation, withholding information, unduly influencing the Contracting Authority, or providing misleading information. Economic Operators will be excluded from the procurement process as detailed in the procurement documents; if they ‘fail’ questions indicated within the documents as marked on a pass/fail basis or if they score a mark which permits the evaluation panel to cease marking the tender and disqualify it entirely. Economic Operators are deemed to understand the procurement process which the Contracting Authority is following under European and domestic legislation (particularly in relation to public procurement).
Economic Operators will be excluded from the procurement process as detailed in the procurement documents; if they ‘fail’ questions indicated within the documents as marked on a pass/fail basis or if they score a mark which permits the evaluation panel to cease marking the tender and disqualify it entirely. For full details please refer to the procurement documents available at: https://in-tendhost.co.uk/lancaster/
The Contracting Authority will assess the level of financial risk the Economic Operator presents on a pass/fail basis. The Economic Operator's latest accounts must show a net surplus for at least the last 2 consecutive years, and their latest filed financial accounts must evidence a ratio of at least 1:1, Net Assets: Net Liabilities. If an Economic Operator does not meet these requirements, in the absence of a justification relating to the organisation's capital and financial structure which evidences financial stability/viability; the Economic Operator will Fail and their submission will be disqualified in its entirety.
Economic Operators will be excluded from the procurement process as detailed in the procurement documents; if they ‘fail’ questions indicated within the documents as marked on a pass/fail basis or if they score a mark which permits the evaluation panel to cease marking the tender and disqualify it entirely. For full details please refer to the procurement documents available at: https://in-tendhost.co.uk/lancaster/
The Pre-Qualification Questionnaire available at: https://in-tendhost.co.uk/lancaster/ details the terms on which the Contracting Authority will down-select a minimum of 5 Economic Operators to participate in the Invitation to Tender stage.
This tender is being conducted electronically using the Lancaster University e-tendering system which can be found at: https://in-tendhost.co.uk/lancaster/
Pursuant to Regulation 87 of the Public Contracts Regulations 2015 the Contracting Authority will allow a 10-day standstill period between the date of communicating their intention to award a contract and proceeding to award the contract.

Eligibility requirements: For full details please refer to the procurement documents available at: https://in-tendhost.co.uk/lancaster/ Economic Operator's will be excluded from the procurement process if they meet the mandatory grounds for exclusion or if there is evidence of convictions relating to specific criminal offences including, but not limited to, bribery, corruption, conspiracy, terrorism, fraud and money laundering, or if the Economic Operator has been the subject of a binding legal decision which found a breach of legal obligations to pay tax or social security obligations (except where this is disproportionate, e.g. only minor amounts involved). Economic Operator's maybe excluded (subject to self-cleaning) from the procurement process if they meet the discretionary grounds for exclusion detailed in the procurement documents; including but not limited to legal or regulatory violations, bankruptcy, professional misconduct, distorting competition, conflicts of interest, prior involvement, deficiencies in prior contracts, misrepresentation, withholding information, unduly influencing the Contracting Authority, or providing misleading information. Economic Operators will be excluded from the procurement process as detailed in the procurement documents; if they ‘fail’ questions indicated within the documents as marked on a pass/fail basis or if they score a mark which permits the evaluation panel to cease marking the tender and disqualify it entirely. Economic Operators are deemed to understand the procurement process which the Contracting Authority is following under European and domestic legislation (particularly in relation to public procurement). Economic Operators will be excluded from the procurement process as detailed in the procurement documents; if they ‘fail’ questions indicated within the documents as marked on a pass/fail basis or if they score a mark which permits the evaluation panel to cease marking the tender and disqualify it entirely. For full details please refer to the procurement documents available at: https://in-tendhost.co.uk/lancaster/ The Contracting Authority will assess the level of financial risk the Economic Operator presents on a pass/fail basis. The Economic Operator's latest accounts must show a net surplus for at least the last 2 consecutive years, and their latest filed financial accounts must evidence a ratio of at least 1:1, Net Assets: Net Liabilities. If an Economic Operator does not meet these requirements, in the absence of a justification relating to the organisation's capital and financial structure which evidences financial stability/viability; the Economic Operator will Fail and their submission will be disqualified in its entirety. Economic Operators will be excluded from the procurement process as detailed in the procurement documents; if they ‘fail’ questions indicated within the documents as marked on a pass/fail basis or if they score a mark which permits the evaluation panel to cease marking the tender and disqualify it entirely. For full details please refer to the procurement documents available at: https://in-tendhost.co.uk/lancaster/
Economic Operators will be excluded from the procurement process as detailed in the procurement documents; if they ‘fail’ questions indicated within the documents as marked on a pass/fail basis or if they score a mark which permits the evaluation panel to cease marking the tender and disqualify it entirely. For full details please refer to the procurement documents available at: https://in-tendhost.co.uk/lancaster/ The Contracting Authority will assess the level of financial risk the Economic Operator presents on a pass/fail basis. The Economic Operator's latest accounts must show a net surplus for at least the last 2 consecutive years, and their latest filed financial accounts must evidence a ratio of at least 1:1, Net Assets: Net Liabilities. If an Economic Operator does not meet these requirements, in the absence of a justification relating to the organisation's capital and financial structure which evidences financial stability/viability; the Economic Operator will Fail and their submission will be disqualified in its entirety.
Economic Operators will be excluded from the procurement process as detailed in the procurement documents; if they ‘fail’ questions indicated within the documents as marked on a pass/fail basis or if they score a mark which permits the evaluation panel to cease marking the tender and disqualify it entirely. For full details please refer to the procurement documents available at: https://in-tendhost.co.uk/lancaster/