Public procurement notice: Contract Notice
Published: 2017-07-25
Buyer: NHS 24
Country: UK
Contract type: Services
Procedure: Restricted procedure
CPV classification: 72000000
Submission deadline: 2017-08-25
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
NHS inform wishes to procure IT support for the development and maintenance of NHS inform, Scotland's national health information online resource.
NHS inform is Scotland's national online health information resource and is managed by Health Information Services of NHS 24. The new refreshed website launched in November 2016.
Given the high importance of this website within the national health and care information landscape, it is realised as the single point of contact for users looking for relevant content across this area. In order to achieve this, other national and local websites will be likely be migrated to the NHS inform site in order to reduce the clutter of NHS and Scottish Government related health information sites.
It is essential therefore that NHS inform has a suitable information architecture and content strategy (including meta data modelling) that supports such significant content developments, as well as presents a findable digital asset to the user. Search Engine Optimisation therefore is another important component of this support award to be considered.
NHS 24 is seeking a supplier to work co-productively with them, utilising an agile build methodology (for relevant development components) that will help realise their ambitions for the NHS inform website.
The successful supplier will be responsible for the overall website support, allowing NHS 24 Digital Development staff requested level of access to the source code following agreed management principles prior to signature of any agreement.
Agreed reporting will be presented each calendar month, highlighting the status of relevant tickets / items as well as all necessary detail to allow NHS 24 to effectively manage the support agreement and any allocation of resource.
Economic and Financial Standing Bidders will be required to have a minimum ‘general’ yearly turnover of 250 000 GBP for the last 2 years:
III.1.2/4B.3 Where turnover information is not available for the time period requested, the bidder will be required to state the date which they were set up or started trading.
III.1.2/4B.5.1 It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:
Contractors should complete the questions in the Technical and Professional Capability section of the ESPD as outlined in the Contract Notice. Marks will be allocated to each statement and response to assist with the evaluation of a contractors capability to deliver NHS 24's requirement. Total marks available = 100. Contractors must score above 70 % to be considered for the next stage.
4C.1.2 Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services/supplies as described in part II.2.4 of the OJEU Contract Notice: 30 marks
4C.2 Bidders will be required to confirm details of the technicians or technical bodies who they can call upon, especially those responsible for quality control:15 marks
4C.3 Bidders will be required to demonstrate that they have (or have access to) the appropriate technical facilities, study and research facilities and quality measures to deliver the types of requirements detailed in II.2.4 in the OJEU Contract Notice: 15 marks