Public procurement notice: Contract Award Notice
Published: 2020-12-24
Buyer: London Metropolitan University
Country: UK
Contract type: Services
Procedure: Competitive procedure with negotiation
CPV classification: 42416100 | 50710000 | 50750000 | 71314000: Energy and related services | 71314200: Energy management services
Estimated value: 35000000 GBP
Award criteria: The most economic tender

Technical requirements: London Metropolitan University (‘LMU’ or ‘the University’) has awarded a contract for the provision of its hard FM, soft FM, lift maintenance and ad-hoc/ancillary facilities management services under a total FM and integrated service model.
The University has awarded a contract for the provision of hard and soft FM services including (but not limited to) the following services:
— Hard FM management, helpdesk and CAFM for all FM services, building maintenance, lift maintenance, minor works and related services,
— Soft FM management, grounds maintenance, helpdesk, ad-hoc and related security, cleaning, pest control, energy/utilities and waste management.
The primary aim of the contract is to consistently deliver high quality standards of service across the University’s campuses and related facilities, with service delivery practices and methodologies which can be monitored and measured accordingly.
Service provision includes a strong customer focus and working collaboratively with the University to deliver value for money, innovative service solutions and continuous improvement.
The contractor may be required to scale service provision for reasons related (but not limited to) changes in campus configuration, gross floor area and/or University service requirements over the contract period.
Options for ad-hoc, ancillary and supplemental services. The initial service period is 5 years from full service commencement, with options to extend the contract term for up to an additional 48 months (based on two options to extend for periods of 24 months each). The contractor may be required to scale service provision for reasons related (but not limited to) changes in campus configuration, gross floor area and/or University service requirements over the contract period including in respect of (but not limited to), hard FM services, soft FM services, energy/utilities and minor works; the estimated total contract value set out in this notice may vary accordingly over the contract term.
The contractor is responsible for managing sub-contracting of applicable services, supplies and works, and may be required to scale provision for reasons related (but not limited to) changes in campus configuration, gross floor area and/or University service requirements over the contract period; the proportion/value of subcontracting may vary accordingly during the term.
The University selected the competitive procedure with Negotiation as its needs could not be met without adaptation of readily available solutions, the contract requirements included innovative solutions and because of specific circumstances related to the nature, the complexity or the legal and financial make-up and related risks. The University reserved the right to require company guarantees, bonds and other forms of security in a form acceptable to the University.


Winner: CBRE Managed Services Ltd
Award value: 35000000
Number of bids: 4