Public procurement notice: Contract Notice
Published: 2018-01-20
Buyer: Electricity Supply Board (ESB)
Country: IE
Contract type: Services
Procedure: Negotiated procedure
CPV classification: 72000000
Submission deadline: 2018-02-26
Award criteria: The most economic tender

Technical requirements: Υπηρεσίες τεχνολογίας των πληροφοριών: παροχή συμβουλών, ανάπτυξη λογισμικού, Διαδίκτυο και υποστήριξη
ESB intends to contract with a vendor to design, implement and support of a SaaS Loyalty Solution to replace the customer loyalty website electricirelandrewards.ie and support the Electric Ireland loyalty programme.
ESB intends to contract with a vendor to design, implement and support a SaaS Loyalty Solution to replace the customer loyalty website electricirelandrewards.ie and support the Electric Ireland loyalty programme.
— Provision of an account based mobile friendly website for customer rewards including frontend design, build and hosting,
ESB reserves the right to extend the contract for additional period of up to 2 years and by mutual agreement upon review, a further additional period of up to 2 years (potentially a 7 year contract).
As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 128994.
1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (http://www.etenders.gov.ie/) only. Registration is free of charge. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
6) If for any reason it is not possible to admit to the contract one or more of the tenderers invited following the conclusion of this competitive process, or having awarded a contract, the contracting entity reserves the right to invite the next highest scoring tenderer to join the contract and/or deliver the contract as appropriate to the circumstances pertaining to said contract.
7) At its absolute discretion, the contracting entity may elect to terminate this procurement process at any time.
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases, it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
9) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition.

Eligibility requirements: As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 128994.