Public procurement notice: Contract Notice
Published: 2016-07-15
Buyer: Departementenes sikkerhets- og serviceorganisasjon, DSS [The Norwegian Government Security and Service Organisation]
Country: NO
Region: Oslo
Contract type: Services
Procedure: Open procedure
CPV classification: 72600000 | 80533200 | 80590000
Estimated value: 10000000 NOK
Submission deadline: 2016-08-22
Award criteria: The most economic tender

Technical requirements: A parallel framework agreement for training consultants and a framework agreement for arranging courses.
The estimated total value of the 4 year contract is between 10 000 000 NOK and 40 000 000 NOK, including VAT. The value is however difficult to estimate, c.f. below.
Historical figures from the last year shows that the Contracting Authority has procured standardised courses for approx. 900 000 NOK per annum.
The purchase of consultancy services related to training has the recent year amounted to approx. 2 700 000 NOK  —  3 500 000 NOK.
The estimated agreement value is based on the current consumption and agreements. The estimated value is not binding for the contracting authority. The call-offs in the contract can, therefore, be both more or less than the estimate given in the tender documents. The call-offs against the framework agreements are i.a. dependent of the ministries' requirements, sourcing strategy in DSS, and fundings.
DSS wishes to enter into framework agreements with several providers for holding and completing courses, and consultancy services related to training. The agreements shall include standardised ICT related courses and assistance from consultants for development and implementation of self-produced courses.
The Contracting Authority operates and administers a joint ICK platform for DSS and 11 ministries in the Ministries Fellowship. The ICT platform is mainly based on Microsoft technology and the Contracting Authority uses Microsoft Office products.
This includes i.a. Word, OneNote, Excel, PowerPoint and Outlook The Contracting Authority also uses an interaction platform on Sharepoint. The Contracting uses Skype for business for internal communication between the activities on the platform.
The Contracting Authority administers the ICT-platform used by the Contracting Authority itself and associated ministries The ICT platform is mainly based on Microsoft technology, and consequently operation and development courses within the Microsoft technology are particularly relevant for the Contracting Authority. It is emphasised that these courses under this lot is not directed to end-users, but applies to operations, administration, and development.
The Contracting Authority has based the project work and project management on the Prince 2 methodology. This course category therefore includes courses that comply with this methodology and that are the most relevant for the Contracting Authority when the contract shall be signed.
The Contracting Authority is currently using the ITIL and TOGAF standards in the activities, and courses related to these standards are the most relevant for the Contracting Authority when the contract shall be signed.
These are courses directed to end-users. The Contracting Authority offers user service to all activities related to the joint ICT platform and uses the systems CA Servicedesk Management and CA Application Performance Management. The Contracting Authority also uses Contempus, and courses in these support systems are the most relevant for the Contracting Authority when the contract shall be signed.
The Contracting Authority wishes to enter into framework agreements with several service providers that can cover the Contracting Authority's total requirement for consultancy services related to training in the next 4 years. When a concrete assignment is ordered, internal mini tender contest will be held between relevant consultancy service providers.
The estimated total value of the 4 year contract is between 10 000 000 NOK and 40 000 000 NOK, including VAT. The value is however difficult to estimate, c.f. below.
Historical figures from the last year shows that the Contracting Authority has procured standardised courses for approx. 900 000 NOK per annum.

Eligibility requirements: 1) Tenderers shall have paid their taxes and fees (Norwegian tenderers only). Documentation requirement: Tax and VAT certificate, not older than 6 months from the tender deadline. 2) Tenderers must be a legally established company. Company registration certificate or equivalent documentation that shows that the tenderer is registered in a trade register in the tenderer's home country. The service provider shall have sufficient economic and financial capacity to hold and complete courses and/or offer consultants in a scope described in chapter 2 in the qualification documents. Documentation requirement: — Annual report, auditor approved annual accounts, auditor's report for the fiscal year 2015 or the most recent available year. — Credit assessment, with key figures, not older than 12 months, from a certified credit rating agency. The service provider shall have relevant experience from corresponding course providing services and/or offer consultants in the approximately same scope as described in chapter 2 in the tender documents. It is emphasised that if the Service provider shall submit tenders for lots, relevant competence for the relevant lot shall be provided. Documentation requirement: A list of relevant assignments (maximum 8) during the last 3 years. Relevant assignments are in this context defined as course providing services and/or training consultants of the same extent as described above. Tenderers shall document their experience as specified in Annex D. Each reference case shall include the contracting authority's name. Description must clearly state: — Description of the delivery. — The tenderer's role/responsibility. — Duration of the assignment. — The assignment's value.
The service provider shall have sufficient economic and financial capacity to hold and complete courses and/or offer consultants in a scope described in chapter 2 in the qualification documents. Documentation requirement: — Annual report, auditor approved annual accounts, auditor's report for the fiscal year 2015 or the most recent available year. — Credit assessment, with key figures, not older than 12 months, from a certified credit rating agency.
The service provider shall have relevant experience from corresponding course providing services and/or offer consultants in the approximately same scope as described in chapter 2 in the tender documents. It is emphasised that if the Service provider shall submit tenders for lots, relevant competence for the relevant lot shall be provided. Documentation requirement: A list of relevant assignments (maximum 8) during the last 3 years. Relevant assignments are in this context defined as course providing services and/or training consultants of the same extent as described above. Tenderers shall document their experience as specified in Annex D. Each reference case shall include the contracting authority's name. Description must clearly state: — Description of the delivery. — The tenderer's role/responsibility. — Duration of the assignment. — The assignment's value.