Public procurement notice: Contract Award Notice
Published: 2024-07-04
Buyer: Norad – Norwegian agency for development cooperation
Country: NO
Region: NO081
Contract type: Services
Procedure: Negotiated with prior call for competition
CPV classification: 72000000 | 72600000
Estimated value: 50000000 NOK
Award criteria: price, quality

Technical requirements: All tenderers who submit a tender will be invited to at least one negotiation meeting.
In Spring 2024, Norad transitions to its own ICT platform (Microsoft Azure, delivered by Intility), bringing a greater scope of action to its own development than before. We are and midway through our strategy period, and in the implementation of our digital goal picture, and have many challenges to be solved going forward, where technology is a component. This is particularly done in the areas of communication and efficiency of the management.

Norad would therefore like to enter into a framework agreement with a strategic consultancy and development partner for bistandsresultater.no, self-developed digital systems, data and analytical models for a period of 2+1+1 years. The contract shall include competence within, but it is not limited to:
• project management and process consulting.
•architecture
• Design and user experience
• development (frontend and backend)
• Information management and security.   
•test
and will i.a. cover the administration of bistandsresultater.no and internal tools (e.g. intranet (SharePoint) and various Microsoft Power Apps). 

In the coming years we will have to work on replacing some of Norad's management applications that are technically outdated and proprietary, as well as expanding the coverage of system support for our core assignments (grant management).  A complicating factor is that these systems are also used by foreign parties, and the Foreign Parties' embassies, which are not on the same ICT platform as Norad after spring 2024. 

Finally, Norad is a knowledge organisation, who in the future wants to use the data we have today (both in structured and unstructured form, then preferably reports) better in management. This means work processes, knowledge generation and evaluation.  Assignments will be added during the contract period for both of these two themes.
Tenderers shall give an hourly rate in NOK excluding VAT for all consultants. The hourly rate includes the consultants' profits and costs, including social and administrative costs.
Individual resources: 
When evaluating the tenderers ́ offered competence, emphasis will be put on each individual resource ́s formal competence and experience of relevance for the competence area that the resource is offered for. The competence for the individual resources is weighted as the following: 
• Consultant: 25 % 
• Senior consultant: 50 % 
• Expert: 25 % 

Team composition: 
Emphasis will also be put on an overall assessment of to what degree the team the tenderers offer covers relevant disciplines and technologies under each competence area. 
The evaluation of the individual resources will be weighted significantly higher than the team composition. 

Tenderers shall document relevant competence in the form of a detailed CV for the offered consultants, with a particular focus on what is seen as relevant for this procurement. Maximum pages per CV, 3 pages.
Solution proposal

In particular, as Norad's development partner, there are 3 problems we would like highlighting:
1) Support methodology (Annex 2.1. Annex to the framework agreement annex 1)
The tenderer ́s offered handling of the Contracting Authority ́s user support need. 
2) Solution proposal for call-offs 1, a new visual profile and universal design of assistance results. The solution proposal shall include a description of the method for development and administration. The method should take into account that Norad wants to develop according to flexible methodology, and that in many cases we deal with a third supplier, either our ICT platform supplier Intility, TietoEvry for P360 or DFØ. 
3) Solution proposals for call-offs 2, Call-offs 2 - Further development of internal tools in Power Apps and Power BI. The solution proposal shall also include a description of how the Tenderer would carry out a transfer of competence if the Contracting Authority has, at a later date, own resources that shall take over assignments e.g. on development, design, user support.

The response shall have a total maximum of 12 pages for all 3 topics.


Winner: Sopra Steria AS
Number of bids: 13