UbuntuIRC / 2013 /07 /10 /#ubuntu-doc.txt
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Initial commit
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[00:00] <Kris> No problem, just to prove I'm not going crazy please see this for reference - I'm logged in lol http://imgur.com/QYCNU89
[00:00] <pleia2> oh wait, that is help.ubuntu.com
[00:01] <pleia2> so there are two wikis, the addresses are wiki.ubuntu.com (for team information) and help.ubuntu.com (for documentation)
[00:01] <Kris> That's from the macro through help.ubuntu.com visiting wiki.ubuntu.com/mypagename doesn't work. Neither of them do, sorry I thought the macro set up pages for wiki
[00:01] <pleia2> two separate accounts, you log in to both with launchpad
[00:02] <phillw> pleia2: he cannot edit https://wiki.ubuntu.com/krismaguire
[00:02] <pleia2> phillw: that's not the screenshot he shared
[00:02] <pleia2> Kris: can you share a screenshot of trying to edit https://wiki.ubuntu.com/krismaguire ?
[00:02] <Kris> Here's a test page http://imgur.com/hKNDTH1
[00:03] <Kris> The krismaguire page I can view, but I'm not offered the option to edit, though I am logged in
[00:03] <phillw> Kris: can you do as pleia2 has asked?
[00:03] <pleia2> Kris: can you share a screenshot of what you see when you view the krismaguire page?
[00:04] <Kris> My page http://imgur.com/P0LwQNi
[00:05] <pleia2> ok, I'd submit the ticket to rt@ubuntu.com
[00:05] <pleia2> I don't know what's going on there :)
[00:06] <pleia2> your name isn't showing up at all in that screenshot
[00:06] <Kris> Thank you, I'm just happy I'm not going insane
[00:06] <phillw> indeed, it should be next to "logout"
[00:07] <pleia2> http://princessleia.com/temp/logged_in_wiki.png
[00:07] <pleia2> that's what mine looks like
[00:07] <pleia2> see "lyz" next to "Logout"
[00:07] <pleia2> yours is just empty for some reason
[00:07] <pleia2> I suspect that's where the problem is
[00:08] <pleia2> good luck :)
[00:08] <pleia2> goofy wiki
[00:08] <phillw> pleia2: and if you go to https://wiki.ubuntu.com/krismaguire you will your name and be able to edit.... I've never seen this one before :/
[00:09] <pleia2> yeah, this is weird
[00:09] <pleia2> sounds like something got messed up when the login was set up
[00:09] * phillw wonders to a delete and re-create.
[00:10] <phillw> I can do that... let me see if it works.
[00:10] <Kris> Very strange
[00:10] <pleia2> oh, you have admin on the wiki too?
[00:10] <pleia2> good to know :)
[00:11] <phillw> Kris: can you try https://wiki.ubuntu.com/krismaguire now (it is blank)
[00:12] <Kris> Still the same Phill
[00:13] <phillw> pleia2: I'm one of the few who are https://launchpad.net/~ubuntu-doc-wiki-admins
[00:13] <pleia2> sounds like it's a wiki-wide problem with the account, not just with a single page
[00:13] <pleia2> phillw: ah, I thought that was just for help.ubuntu.com
[00:13] <phillw> Kris: raise an RT ticket as pleia2 has suggested.
[00:14] <Kris> I have :)
[00:14] <pleia2> Kris: they can be slow to respond sometimes, if you don't get a response in 24 hours you can go to #canonical-sysadmin and ask for some help
[00:15] <pleia2> but hopefully they'll be on it once it's daytime for them
[00:15] <phillw> pleia2: I keep my head down, it would need a very good reason for me to do the additional stuff. We are forswarn to not make 404 errors :D
[00:15] <pleia2> phillw: oh no, I wasn't questioning at all
[00:15] <pleia2> glad to see some community members can do wiki admin stuff :)
[00:17] <phillw> I'd like to see more able. We had a 2nd lubuntueer with such rights, but RL ended that. TBH, having just 10, is far too few :(
[00:18] <Kris> I just edited it fine in Firefox
[00:18] <Kris> Problem appears to be with Chromium
[00:18] <pleia2> Kris: oh wow, interesting
[00:18] <phillw> Kris: It's the blooming cache!
[00:18] <pleia2> Kris: (and I'd reply to the ticket saying so :))
[00:19] <Kris> I cleared it earlier, I've cleared it twice and restarted the browser
[00:19] <phillw> friking cookies etc.... :(
[00:19] <pleia2> I use chrome for all my stuff, but it is crazy aggressive about caching, which when mixed with the wiki's server-side caching can cause many headaches
[00:20] <phillw> Kris: do you want me to copy back over my profile for you to then edit?
[00:21] * phillw is glad lubuntu is switching back to the slimmed down fire fox pleia2 you may want to keep an eye open for this problem.
[00:21] <pleia2> yeah, I'll keep "try a different browser" in mind next time ;)
[00:22] <phillw> as will I :)
[00:22] <phillw> Kris: do want me to dump my page back there for you to edit?
[00:22] <Kris> I made a new page, copy it to https://wiki.ubuntu.com/Kristopher%20Maguire please :)
[00:23] <pleia2> probably don't want the space in the url
[00:23] <pleia2> makes it messy and it won't autolink anywhere
[00:23] <Kris> I'm not used to this Wiki stuff, well if I stick with the short link can I change my name along the top?
[00:24] <pleia2> not sure what you mean by short link :\
[00:26] <Kris> well /krismaguire is nice and short but I'd like my full name across the top. How do I do that?
[00:27] <pleia2> oh, just https://wiki.ubuntu.com/KristopherMaguire
[00:27] <pleia2> no space
[00:28] <pleia2> the heading won't have a space either, but that's ok, we expect it on a wiki :)
[00:28] <Kris> Sounds awesome
[00:31] <phillw> Kris: let me know when is exists and I'll copy mine into it.
[00:31] <Kris> I will do, although I've had enough for one night!
[00:31] <Kris> catch you on FB
[00:31] <Kris> pleia2: Thanks for the help, much appreciated!
[00:32] <phillw> I'll create is for you and do the copy. Indeed, enough for one night!
[00:32] <phillw> pleia2: +1
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