Study: NCT06416150

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 1 HERS
Description: Participants will receive text message appointment reminders and barriers messages. Text messages will be sent on a prescheduled basis over the course of 2 weeks preceding the scheduled target appointment.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 1 HERS
Description: Participants will receive text message appointment reminders and barriers messages. Text messages will be sent on a prescheduled basis over the course of 2 weeks preceding the scheduled target appointment.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 2 HERS
Description: Participants will receive another barriers assessment and another round of text message appointment reminders and barriers messages.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 2 HERS
Description: Participants will receive another barriers assessment and another round of text message appointment reminders and barriers messages.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 2 HERS
Description: Participants will receive another barriers assessment and another round of text message appointment reminders and barriers messages.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 2 HERS
Description: Participants will receive another barriers assessment and another round of text message appointment reminders and barriers messages.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 2 HERS
Description: Participants will receive another barriers assessment and another round of text message appointment reminders and barriers messages.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 2 HERS
Description: Participants will receive another barriers assessment and another round of text message appointment reminders and barriers messages.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 2 HERS+HC
Description: Participants will receive another barriers assessment and another round of text message barriers counseling as well as health coaching (HC) after their missed appointment. Participants that miss their scheduled appointment will receive a HC call within 2 business days. HC calls will be flexibly scheduled based on the preference of the patients and limited to 15 minutes or less.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 2 HERS+HC
Description: Participants will receive another barriers assessment and another round of text message barriers counseling as well as health coaching (HC) after their missed appointment. Participants that miss their scheduled appointment will receive a HC call within 2 business days. HC calls will be flexibly scheduled based on the preference of the patients and limited to 15 minutes or less.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 3 SOC
Description: Participants will receive a telephone call before their 12-month follow-up appointments to remind participants about their upcoming appointment and schedule/reschedule if needed.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 3 SOC
Description: Participants will receive a telephone call before their 12-month follow-up appointments to remind participants about their upcoming appointment and schedule/reschedule if needed.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 3 HERS
Description: Participants will receive text message appointment reminders and barriers messages. Text messages will be sent on a prescheduled basis over the course of 2 weeks preceding the scheduled target appointment.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 3 HERS
Description: Participants will receive text message appointment reminders and barriers messages. Text messages will be sent on a prescheduled basis over the course of 2 weeks preceding the scheduled target appointment.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 3 HERS
Description: Participants will receive text message appointment reminders and barriers messages. Text messages will be sent on a prescheduled basis over the course of 2 weeks preceding the scheduled target appointment.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 3 HERS
Description: Participants will receive text message appointment reminders and barriers messages. Text messages will be sent on a prescheduled basis over the course of 2 weeks preceding the scheduled target appointment.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 3 HERS
Description: Participants will receive text message appointment reminders and barriers messages. Text messages will be sent on a prescheduled basis over the course of 2 weeks preceding the scheduled target appointment.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 3 HERS
Description: Participants will receive text message appointment reminders and barriers messages. Text messages will be sent on a prescheduled basis over the course of 2 weeks preceding the scheduled target appointment.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 3 HERS
Description: Participants will receive text message appointment reminders and barriers messages. Text messages will be sent on a prescheduled basis over the course of 2 weeks preceding the scheduled target appointment.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 3 HERS
Description: Participants will receive text message appointment reminders and barriers messages. Text messages will be sent on a prescheduled basis over the course of 2 weeks preceding the scheduled target appointment.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 3 HERS
Description: Participants will receive text message appointment reminders and barriers messages. Text messages will be sent on a prescheduled basis over the course of 2 weeks preceding the scheduled target appointment.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 3 HERS+HC
Description: Participants will receive text message barriers counseling as well as HC after their missed appointment. Participants that miss their scheduled appointment will receive a HC call within 2 business days. HC calls will be flexibly scheduled based on the preference of the patients and limited to 15 minutes or less.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 3 HERS+HC
Description: Participants will receive text message barriers counseling as well as HC after their missed appointment. Participants that miss their scheduled appointment will receive a HC call within 2 business days. HC calls will be flexibly scheduled based on the preference of the patients and limited to 15 minutes or less.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 4 HERS
Description: Participants will receive another barriers assessment and another round of text message appointment reminders and barriers messages.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 4 HERS
Description: Participants will receive another barriers assessment and another round of text message appointment reminders and barriers messages.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 4 HERS
Description: Participants will receive another barriers assessment and another round of text message appointment reminders and barriers messages.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 4 HERS
Description: Participants will receive another barriers assessment and another round of text message appointment reminders and barriers messages.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 4 HERS+HC
Description: Participants will receive another barriers assessment and another round of text message barriers counseling as well as HC. Participants that miss their scheduled appointment will receive a HC call within 2 business days. HC calls will be flexibly scheduled based on the preference of the patients and limited to 15 minutes or less.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 4 HERS+HC
Description: Participants will receive another barriers assessment and another round of text message barriers counseling as well as HC. Participants that miss their scheduled appointment will receive a HC call within 2 business days. HC calls will be flexibly scheduled based on the preference of the patients and limited to 15 minutes or less.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 4 HERS+HC
Description: Participants will receive another barriers assessment and another round of text message barriers counseling as well as HC. Participants that miss their scheduled appointment will receive a HC call within 2 business days. HC calls will be flexibly scheduled based on the preference of the patients and limited to 15 minutes or less.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Stage 4 HERS+HC
Description: Participants will receive another barriers assessment and another round of text message barriers counseling as well as HC. Participants that miss their scheduled appointment will receive a HC call within 2 business days. HC calls will be flexibly scheduled based on the preference of the patients and limited to 15 minutes or less.