Study: NCT05793788

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Outreach Text Messages
Description: The investigators will send randomized participants an SMS message encouraging them to click provided link and close their outstanding, overdue preventive care measures.~The provided link will take them to their MyChart login page; after logging in, they would see their personalized My Action Plan Letter detailing their personalized, overdue preventive care measures. Message content will vary based on randomization arm as noted below.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Outreach Text Messages
Description: The investigators will send randomized participants an SMS message encouraging them to click provided link and close their outstanding, overdue preventive care measures.~The provided link will take them to their MyChart login page; after logging in, they would see their personalized My Action Plan Letter detailing their personalized, overdue preventive care measures. Message content will vary based on randomization arm as noted below.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Outreach Text Messages
Description: The investigators will send randomized participants an SMS message encouraging them to click provided link and close their outstanding, overdue preventive care measures.~The provided link will take them to their MyChart login page; after logging in, they would see their personalized My Action Plan Letter detailing their personalized, overdue preventive care measures. Message content will vary based on randomization arm as noted below.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Outreach Text Messages
Description: The investigators will send randomized participants an SMS message encouraging them to click provided link and close their outstanding, overdue preventive care measures.~The provided link will take them to their MyChart login page; after logging in, they would see their personalized My Action Plan Letter detailing their personalized, overdue preventive care measures. Message content will vary based on randomization arm as noted below.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Specific
Description: The message will inform patients that the care team has identified tests/screenings that they are due for.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: General
Description: The message will inform patients that the care team has identified a care gap in their record.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: General
Description: The message will inform patients that the care team has identified a care gap in their record.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: General
Description: The message will inform patients that the care team has identified a care gap in their record.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Elevating Intentions
Description: The message will point out that even if patients feel healthy, their doctor recommends them to take care of their health gaps.

Intervention type: BEHAVIORAL
Group type: EXPERIMENTAL
Intervention: Prompting Action
Description: The message will prompt patients to take care of their health gaps right away before they forget.