Question: How does pagoPA work on Qonto?

Answer: With Qonto you can make your pagoPA payments simply, quickly and securely.   The payment made with pagoPA on Qonto  has a release effect for the user , both of the payment made and of the underlying debt position. When a payment is made with pagoPA, the system  verifies the actual existence of the debt ,  updates the amount  (in the case of arrears, for example, and finally  communicates the payment  to the Public administration. For this reason, pagoPA payments processed via Qonto are 100% valid.   PagoPA costs per plan: Basic: €1 for each payment Smart and above: 10 operations included per month and then €1 for each additional payment This debit method is valid from 09/01/2023.   How do I process a pagoPA payment from the App? To process a pagoPA payment, go to the  Business Account  section and select  pagoPA  from the drop-down menu, click on  Make a new payment , enter the notice number and the tax code of the creditor body that you find in the payment notice and let yourself be guided by the procedure. ​ ☝🏻Good to know: in order to help you fill in the required details, we have inserted an example of pagoPA payment advice that you can check while filling in the form, to make the payment process even easier!   Can I pay pagoPA using my Qonto debit card? Yes. You can use your Qonto cards to pay on any other pagoPA-enabled channel, but keep in mind that now you can pay PagoPA on Qonto, directly debiting your account.   If I make an incorrect payment, can I cancel the payment? pagoPA  does not allow incorrect payments  because it checks the existence of the debt position and its consistency at the time of payment. If for any reason the user needs to  cancel a payment  paid with pagoPA, he can request a refund from the Ente Creditore (the creditor), which can be made via pagoPA (reversal of the operation) within the same day. If the request is made later, the Creditor can provide for the reimbursement with other instruments.   Can I pay with pagoPA on my Qonto mobile app? Certainly! You can find all the information on this feature by visiting the dedicated article  How does pagoPA work on the Qonto mobile app?   Why can't I find the postal bulletin in the payment slip that I received? Not all PA institutions can receive payments by postal order, as not all have a postal current account, nor are they obliged to have one.   What happens if I pay the same tax twice? Double payment with pagoPA is not  possible. pagoPA does not allow incorrect payments because it checks the existence of the debt position and its consistency at the time of payment. In the event that a tax has been paid with pagoPA and also outside it (for example through an F24, if the Creditor Body permits it), the citizen must request reimbursement from the Creditor. The reimbursement can be made by pagoPA (reversal of the operation) within the same day of the payment made using pagoPA. If the request is made later, the Creditor will have to provide for the reimbursement with other instruments.   How do I report an incorrect payment? PagoPA  does not allow incorrect payments  because it checks the existence of the debt position and its consistency at the time of payment. In the event that a tax has been paid with pagoPA and also outside it (for example through an F24, if the Creditor Body allows it), the citizen can report it to the Creditor Body with the tools made available. The reimbursement can be made by pagoPA (reversal of the operation) within the same day of the payment made using pagoPA. If the request is made later, the Creditor will have to provide for the reimbursement with other instruments.   Can I pay the wrong amount? PagoPA does not allow incorrect payments because it checks the existence of the debt position and its consistency at the time of payment.