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 Tikit Group plc
12 Gough Square
London EC4A 3DW
T: +44 (0) 20 7400 3737
F: +44 (0) 20 7400 3738
www.tikit.com
Stock code: TIK
 Annual Report and Financial Statements 
year ended 31 December 2008
 Professional IT
for law ﬁ rms and accountancy practices
Tikit Group plc Annual Report and Financial Statements year ended 31 December 2008
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About Tikit
Tikit is a leading supplier of software solutions and services to legal and 
accounting ﬁ rms worldwide.
Tikit’s client list totals more than 1000 legal and accounting ﬁ rms in the UK, 
Europe and the United States. These include more than 90 of the UK’s top 100 
law ﬁ rms, 20 of the top 50 US law ﬁ rms and 18 of the top 50 UK accountancy 
ﬁ rms.
Tikit combines an unmatched understanding of the technology needs of legal 
and accounting ﬁ rms with a broad portfolio of solutions and services to match 
those needs.
Tikit’s solutions and services span the IT spectrum and include ﬁ nancial and 
practice management, content management, document production, customer 
relationship management and infrastructure services. 
Tikit is listed on the London Stock Exchange (AIM:TIK).  
Our Services
n Client Relationship Management
n Content Management
n Finance & Business Process 
 Management
n Document Productivity
n Online Learnings
n Practice Management Software for 
mid-sized Legal Firms
n Network & Integration Services
n Managed Services and Support
1999
June
1999
Tikit 
eMarketing
launched
1999
June 
2001
Tikit listed
on AIM
2001
November 
2001
Aurra 
Consulting
acquired
2001
August 
2002
Granite & 
Comfrey 
acquired
2002
August 
2004
LECsoft 
acquired
2004 1994
January
1994
Tikit founded
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Highlights
 Cautionary Statement
This Annual Report contains forward looking statements which are made in good faith based on the information available at the time of its approval.
It is believed that the expectations reﬂ ected in these statements are reasonable but they may be affected by a number of risks and uncertainties that
are inherent in any forward looking statement which could cause actual results to differ from those currently anticipated.
Contents
01 Highlights
 02 Chairman’s Statement  
06 Chief Executive’s Statement
 10 About Tikit
 20 Financial Review
 22 Group Directors
 24 Corporate Governance Statement
 26 Remuneration Report
 28 Report of the Directors
 33 Statement of Directors’ Responsibilities
 34 Report of the Independent Auditors
 36 Consolidated Income Statement
 37 Consolidated Statement of Recognised   
  Income and Expense
 38 Consolidated Balance Sheet
 39 Consolidated Cash Flow Statement
 40 Notes to the Consolidated
  Financial Statements
 74 Company Balance Sheet
 75 Notes to the Company Financial
  Statements
 85 Notice of AGM
2008
April
2008
TFB
acquired
2005
June
2005
Tikit Spain
founded
2005
September
2005
Shamrock
Marketing
acquired
2005
February
2005
ResSoft
acquired
Key Financial Results (presented under IFRS)
   Increase /
 2008 2007 (decrease)
Revenues £28.5m £26.4m 8%
Operating proﬁ t before share-based 
charges and amortisation £4.2m £3.6m 16%
Proﬁ t before taxation £3.5m £3.4m 3%
Earnings per share before share-based 
charges and amortisation 22.0p 20.3p 8%
Basic earnings per share 18.1p 18.6p (3%)
Dividend per share 6.0p 5.0p 20%
Net cash at year end £0.3m £2.5m
1
December
2004
Tikit acquires
NIS systems
 from MYOB
2004
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Mike McGoun  Chairman’s Statement
Good progress 
has been made 
in many areas of 
the business, with 
continued solid 
growth in our 
recurring managed 
service and support 
revenues
Mike McGoun
Chairman
Introduction
I am pleased to report that despite the difficult 
economic climate, we have been able to achieve 
another year of positive results for the Group 
and increases in both profits before taxation and 
dividend. This has been achieved largely by our 
planned growth in recurring revenues, improved 
margins and an important contribution from 
TFB, acquired by the Group in April 2008. Total 
Group revenues of £28.5m in 2008 represent 
growth of 8% compared with £26.4m in 2007.  
Operating profit before share-based charges 
and amortisation increased by 16% to £4.2m 
(2007: £3.6m). The Group has again increased 
its operating margins, achieving 14.7% for the 
full year (2007: 13.6%). Profit before taxation 
increased by 3% to £3.5m (2007: £3.4m).
Good progress has been made in many areas 
of the business, with continued solid growth 
in our recurring managed service and support 
revenues. In addition, customer response to Tikit-
developed software, particularly the enhanced 
version of Tikit eMarketing and the Tikit House 
Style Manager for Microsoft Word, as well as the 
sales of TFB-developed practice management 
software resulted in a significant increase in 
sales of Tikit-owned software over the previous 
year. However, sales of third party software and 
the associated implementation work were below 
plan, as clients held back on capital project 
commitments.
The addition of TFB to the Group in April 2008 
not only made an important contribution to both 
revenues and profits during the year but has 
also increased the number of law firm clients 
serviced by the Group by about 500. It has been 
particularly satisfying to see the positive impact 
upon TFB‘s business as a result of TFB being part 
of the Group. 
Our European subsidiaries, based in France and 
Spain, had a difficult second half. This was not 
unexpected, given the change in the economic 
environment, as they are much more dependent 
upon new software sales than the more 
established parts of the Group. They achieved 
a breakeven position on revenues of £3.0m 
(2007: £3.2m). However, both companies are now 
making good progress with new customer wins 
and increased market share. 
Results
Revenues for the period increased by 8% to 
£28.5m (2007: £26.4m). Revenues were below 
expectations as a result of the deferral of capital 
projects by clients in the current economic 
environment and a small impact due to the 
implementation of subscription-based pricing 
on some of our products. In conjunction with 
LexisNexis, one of our key software partners, 
Tikit now offers subscription-based pricing, 
which should secure more predictable long-term 
revenues for the Group. There will be a short 
term impact on both revenues and profits as 
we move from initial licence fee recognition 
of software sales to revenue recognition over 
contracts which typically have a term of five 
years.
Total services revenues of the Group consisting 
of our consultancy and managed services 
businesses increased by 17% to £20.5m 
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(2007: £17.5m), of which £12.5m (2007: £9.6m) 
related to recurring managed services and 
support revenues. These contracted recurring 
revenues accounted for 44% of total Group 
revenues in 2008 (2007: 36%).
Whilst software sales in total were down overall 
by 15% over 2007 to £6.9m, Tikit-developed 
software increased by 100% to £1.6m 
(2007: £0.8m) and third party software sales 
declined by 27% to £5.3m (2007: £7.3 m). Tikit-
developed software now accounts for 23% of 
total software sales (2007: 10%).
The improvement of operating margins from 
13.6% to 14.7% is a result of higher sales of 
Tikit-developed software and efficiencies gained 
through the integration of the Group’s managed 
services operations. 
Operating profit for the Group before share-
based charges and amortisation increased by 
16%, to £4.2m (2007: £3.6m). Share-based 
charges during the period, as required by IFRS, 
were £0.25m (2007: £0.23m). Amortisation 
charges in the period were £0.36m 
(2007: £0.03m), which largely relates to the 
amortisation of the customer-related intangible 
asset associated with the TFB acquisition, as 
required by IFRS. Profit before taxation increased 
by 3% to £3.5m (2007: £3.4m).
Earnings per share, before share-based charges 
and amortisation, increased by 8.4% to 22.0 
pence (2007: 20.3 pence). The effective tax rate 
on profits was 26.7% in 2008 (2007: 30.0%). 
Basic earnings per share were 18.1 pence 
(2007: 18.6 pence). 
Our balance sheet remains strong, with net 
assets at 31 December 2008 of £14.3m 
(2007: £8.3m), including cash balances of £0.3m 
(2007: £2.5m). During 2008, there was a clear 
focus upon cash management and the cash 
generated from operations was £5.7m 
(2007: £2.1m). 
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Chairman’s Statement (continued)
Total cash expenditure on acquisitions for the 
year was £6.03m. The acquisition of TFB gave 
rise to a net cash outflow of £5.35m and £0.68m 
of deferred consideration was paid in respect of 
the acquisition of Shamrock Marketing. There 
were no further acquisition costs due at the year 
end.
In respect of financing of the business, £0.10m of 
net interest was paid in the year (2007: received 
£0.05m) and £0.69m was paid in respect of 
dividends (2007: £0.58m). The exercise of share 
options generated £0.31m (2007: £0.03m) and 
movements in treasury shares generated a net 
income of £0.23m (2007: expenditure £0.40m).
 
Dividends
Given these solid results, the Board has decided 
to continue with its progressive dividend policy. A 
final dividend of 4.1 pence per share is proposed, 
subject to shareholder approval at the AGM to be 
held on 23 April 2009. It is to be paid on 30 April 
2009 to shareholders on the register on 3 April 
2009. This, when taken with the interim dividend 
of 1.9 pence (2007: 1.75 pence), will bring the 
total dividend for the year to 6.0 pence 
(2007: 5.0 pence), an increase of 20% over 
the previous year. 
Employees
I would like to take the opportunity to thank the 
directors and employees of the Group for their 
contribution in delivering this excellent set of 
results. At the end of the year, Richard Price 
retired from his position as a Non-Executive 
director. I would like to thank Richard personally 
and on behalf of the Group for his contribution 
to the success of Tikit since he joined us in 2001.  
I would also like to welcome Neville Davis, who 
was appointed to the board as a Non-Executive 
director in January and Mike Kent who joined the 
board in June 2008 as Finance Director.
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Summary and Outlook
In summary, 2008 was a good year for the 
Group and I consider the results to be an 
excellent reflection of our overall strength and 
the resilience of our business model in tougher 
economic conditions. We have entered 2009 with 
a substantial recurring revenue stream and a 
good order book of projects to be implemented, 
reflecting the blend of consultancy, support 
and software business sold in the last quarter. 
Our focus for 2009 will be to improve margins 
through our emphasis on higher sales of Tikit-
developed software and to increase recurring 
revenues, combined with strong cost control and 
cash management. 
Tikit is in an excellent position to continue to 
support its clients in the legal and accountancy 
sectors. Both markets have shown resilience in 
previous economic downturns and the current 
round of cost cutting activities will help underpin 
their performance through these more difficult 
times. It is our belief that the excellent range of 
services and products available from Tikit will 
enable our clients to manage their businesses 
more effectively during such a period and 
beyond. Our clients have shown an increased 
level of interest in IT outsourcing and this may 
enable us to accelerate our progress in this key 
strategic area.
We continue to seek out opportunities to expand 
our range of services and, with the current 
consolidation of providers of products and 
services to the legal sector, expect to participate 
in this consolidation. 
With a strong balance sheet and a leading market 
position in the UK, your Board continues to be 
optimistic about the future trading prospects of 
the Group.
Mike McGoun
Chairman
Tikit Group plc
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David Lumsden
Chief Executive’s Statement
Sales of Tikit 
developed software 
were £1.6m, an 
increase of 100% 
over the prior year 
I am pleased to report that we continue to 
make good progress with the Group’s strategy 
of increasing revenues from our proprietary 
software and support operations. Our leading 
position in the UK legal market sector enables 
us to design software that meets our clients’ 
requirements and provide a depth and breadth 
of support that is unmatched by our competitors. 
Our managed services business performed 
particularly well and made a positive contribution 
to the Group’s results.
It was evident in the spring of last year that the 
weakening economic conditions caused many law 
firms to revise their capital expenditure budgets 
and we saw a subsequent reduction of spend in 
large-scale software projects from June onw ar ds.   
As a result, our consultancy business was 
affected by lower than planned implementation 
revenues and software sales in the second half of 
the year were disappointing.
The Group currently operates and is managed 
across three core business streams: Consultancy, 
Managed Services and Software Sales. Clients 
are delivered an integrated solution based upon a 
managed blend of these three areas of expertise.
The table below summarises Group revenues by 
business category.
Twelve months to   Increase/
31 Dec 2008 2007 (Decrease)
 £ m £ m %
Consultancy 8.0 7.9   1
Managed services 12.5 9.6 30
Software sales 6.9 8.1 (15)
Other (incl. hardware) 1.1 0.8 50
TOTAL 28.5 26.4   8
Acquisition of TFB
In April 2008, Tikit acquired TFB, a leading 
supplier of practice management systems to 
the mid-market and smaller UK law firms. This 
transaction not only added almost 500 new law 
David Lumsden
Chief Executive
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firms to Tikit’s client base, but also enhanced 
the strength of the senior management team. 
In line with our stated strategy, it increased our 
managed services revenues through its strong 
support business and also added important 
Tikit-owned software revenues. The benefit 
of cross-selling opportunities is starting to 
come through and this mid-market expertise 
strengthens the Tikit proposition. Revenues from 
TFB’s contracted managed services now cover 
95% of its overheads, making this a particularly 
strong business in the current environment. The 
benefits of being part of Tikit Group, in terms of 
financial strength and industry expertise, have 
accelerated TFB’s customer mandates against 
weaker competitors in the sector. TFB’s practice 
management software won many awards during 
the year, culminating in its highest accolade 
as the Law Society’s top practice managment 
system (PMS) product.
Consultancy 
Revenues from Consultancy Services were 
maintained at the same level as 2007, which was 
lower than planned as a result of the reduction in 
software capital spend by some of our c us t omer s .  
However, our utilisation and daily rate levels were 
higher than last year, particularly in our financial 
application areas. 
There were two large scale Customer 
Relationship Management (CRM) implementation 
projects undertaken during 2008 at Ashurst 
and Mayer Brown. We believe both will provide 
excellent reference points for other law firms 
considering investment in this application area.
Document Management, the backbone 
application for Tikit over the past 14 years, has 
moved on now to encompass the whole content 
management area within law firms and large 
accountancy practices. Enterprise search and 
web portal access now form an integral part 
of the expertise needed to be credible with 
clients and Tikit are recognised as the leading 
consultants in all of these areas. Significant 
content management and enterprise search 
projects were undertaken at Taylor Wessing, 
Bech-Bruun and Plesner, as well as new 
customers in the financial services market.
Our specialist Practice Management Consulting 
team has now established an excellent 
reputation in its field with law firms and has 
won significant business with larger firms 
such as Allen & Overy and DWF. Additionally, it 
entered into a partnership with Elite, a Thomson 
Reuters business, where Tikit is the preferred 
implementation partner for Elite in Europe.
Managed Services 
Revenues from Managed Services increased by 
30% in 2008 to £12.5 million. (2007: £9.6m). 
Tikit now has approximately 1,000 clients taking 
contracted support services, 18 of which are 
in mainland Europe and 89 of which are in the 
USA. Contract retention rate remains steady at 
approximately 95%. The consolidation of our 
helpdesks into a single client interface and the 
implementation of the Client Care Management 
integrated software have not only improved 
our service to clients but has also improved 
the efficiency of our own operations. Clients 
can now receive self-service support and 
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Chief Executive’s Statement continued
our management reports guide us to further 
opportunities for Tikit to offer other services, for 
example, training. 
Our technology infrastructure business, NIS, 
had a very good year, implementing a number 
of complex Citrix installations, including 
accountancy client Mercer & Hole. Tikit are now 
established as the leading UK consultancy and 
implementation experts for Riverbed, a product 
used to resolve remote networking performance 
issues and have now successfully deployed this 
exciting product and/or Citrix into 14 large UK 
clients including Kingston Smith, SJ Berwin, 
Clyde & Co and Thomas Eggar.
Software Sales
Revenues from software sales fell to £6.9m 
(2007: £8.1m)as a result of the deferment 
by some clients of capital projects, as well 
as a lower than anticipated take up of newly 
introduced products such as Redwood Analytics. 
The Group has invested considerable resources 
in the development of applications which provide 
‘out-of-box’ workflow solutions to our clients, 
based upon the Metastorm BPM software and 
although some sales were made in the final 
quarter of 2008, the momentum now attached to 
this offering should lead to better levels of sales 
in 2009.
Sales of the market-leading CRM, LexisNexis 
InterAction software, were lower than 
anticipated, with a commensurate shortfall in 
implementation revenues. However, sales of 
our own add-on software, Tikit eMarketing, 
were encouraging following the release of an 
updated version late in 2007. Sales in the USA, 
where there are over 500 potential sites, were 
particularly strong. 
Sales of Tikit developed software, the Intellectual 
Property Rights (IPR) to which are vested in 
the Group, were encouraging, especially in the 
second half. Total sales of Tikit IPR were £1.6m 
including a contribution of £0.7m from TFB, 
an increase of 100% over the prior year 
(2007: £0.8m).
Outlook
Given the tougher trading conditions expected 
over the next 12 to 18 months, we will continue 
to focus on providing excellent service levels in 
order to maintain the high renewal-rate of our 
managed services contracts. Revenues from 
these contracts represented 44% of the Group’s 
revenues in 2008 and are a key element of the 
Group’s strategy.
Our continued focus on Tikit’s own software 
should enable our clients to capitalise on their 
existing investment in CRM and Document 
Management systems as we provide high-value, 
low-cost, add-on applications. In addition, we 
anticipate increased penetration by TFB into the 
mid-size law firm market as a result of it being 
part of Tikit Group.
The operational focus for 2009 will be to 
continue to place particular emphasis on 
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Tikit-owned software sales, better utilisation 
of resources, strong cost control and cash 
management in order to deliver increased 
margins from an improved business mix.
 
Trading in the first 10 weeks of 2009 has been 
satisfactory and we expect to meet our internal 
first quarter targets. Tight cost control in 2009 
should help to mitigate our exposure to any 
further capital project deferrals by our clients.
David Lumsden
Chief Executive
Tikit Group plc
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About Tikit
Client Relationship Management (CRM) Professional services firms – be they legal or 
accounting firms — depend more than any 
other market sector on managing complex 
relationships. The key challenge is to keep 
contact details current and readily available. 
Tikit has designed and implemented more than 
85 CRM systems over the past 10 years and, in 
the process, has developed a highly effective 
mix of processes and technologies which result 
in an end solution driven by individual customer 
business needs rather than the requirements of 
the software. 
A key component in many Tikit CRM solutions 
is Tikit eMarketing, developed as an add on 
tool to LexisNexis InterAction. Tikit eMarketing 
enables highly sophisticated, customised emails 
to be sent to a list of recipients matched from 
InterAction. The solution is now being used by 
over 220 firms across the UK, US and Australia 
to send branded, personalised, professional and 
timely email communications.
Tikit’s CRM scoping and implementation 
methodology uses a “3 C” matrix – Culture, 
Capability and Content. This ensures the 
solution is a good fit with the individual firm’s 
culture and processes, that the enabling 
technology is fit for purpose and accessible 
from the most commonly used interface within 
the firm, and that the solution is sufficiently 
integrated to incorporate data from multiple 
internal and external sources. 
“Tikit eMarketing will make a significant 
contribution in helping SJ Berwin achieve its 
overall business and marketing objectives. With 
our dispersed offices and increasing marketing 
activity, we needed a solution that would help 
us better manage our communications and 
streamline the creation and delivery process; 
Tikit eMarketing was certainly the best and 
most logical option for us. We now have a tool 
which delivers consistent and professionally 
branded communications which provide us with 
competitive advantage in the industry.”
“InterAction as a system has significant benefits 
when brought in with the correct methodology 
as demonstrated by Tikit. The unique approach 
of not just implementing a system and actually 
understanding our firm was refreshing and 
exactly what we wanted. The integrated thinking 
that has followed the implementation has helped 
the overall change in behaviour within the 
firm, ensuring firm wide buy in and the use of 
InterAction CRM. Tikit has exceeded our vision 
of what a CRM system is, which I believe has 
only been achieved because of Tikit’s vision and 
understanding of the legal market.”
CASE STUDY
Towers Perrin
Helga Butcher
European Marketing Manager
CASE STUDY
SJ Berwin LLP
Alison Jesset
Marketing Operations Manager
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Content Management  The ability to capture, secure and leverage 
a firm’s intellectual property depends on a 
modern integrated and collaborative electronic 
environment for firm wide information. This 
includes electronic filing and email management 
solutions, matter centric working, document 
comparison and security solutions.
Based on experience and expertise built up over 
more than 140 content management solution 
implementations, Tikit Content Management 
solutions are designed from the outset to 
integrate with and support professional work 
practices, and deliver a secure and flexible way of 
managing all aspects of client files.
Tikit Content Management solutions enable 
firms to effectively leverage content to drive 
business growth by increasing collaboration and 
streamlining business processes in demanding 
environments.  
“Tikit offered us a great partnership on this 
project, by creating a market leading document 
management implementation in our legal 
environment — the competition couldn’t. When 
you buy a package like Interwoven WorkSite 
about 80% of the functionality is fixed but the 
other 20% is customisable — things like folder 
structures, shortcuts, database archiving and 
whatever. It’s this 20% where a supplier like Tikit 
can offer real value and it’s here that they bring 
their broad expertise in this marketplace to bear.”
CASE STUDY
Bech-Bruun
Stefan Winquist
Head of Information Technology
“I am very pleased with Tikit’s commitment to 
working towards our objective and their forward 
thinking. We worked closely with Tikit’s team 
to establish the needs of the firm and they 
configured the Interwoven system precisely to 
what we required. I believe the end solution is a 
superior implementation.”
CASE STUDY
Davies Arnold Cooper
Stuart Cowell
Head of Information Technology
Interwoven WorkSite Partner 
of the Year 2004 — 2008
DocAuto International Partner 
of the Year 2007
About Tikit
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Finance and Business Process Management  About Tikit
Tikit uses best of breed, third-party software 
and tools — as well as its own software and 
processes — to implement, integrate and support 
a wide range of Practice Management, Business 
Intelligence, Business Process Management and 
front office finance solutions. 
Tikit’s simple and cost effective ‘Process Pods’ 
assist firms with Client Matter Inception, Conflict 
Checking and Money Laundering processes. 
These pods are built on the Metastorm Business 
Process Management platform and provide 
rich legal-specific functionality to help firms 
automate core business processes, reduce risk 
and enhance compliance in a legal 
environment. Accredited by Metastorm through 
the Metastorm Process Pod Programme, each 
Pod provides integration with popular PMS, CRM 
and DMS systems.  
Tikit deliver the Redwood Business Intelligence 
product in the UK and Europe. The product 
and the consultancy associated with it has 
empowered firms to make better decisions, 
create more effective plans and respond more 
quickly to problems and opportunities. This is 
proving essential in the current market.
Alison Jesset
Marketing Operations Manager
“Addleshaw Goddard set Tikit a challenging design brief to re-engineer its Matter Inception System in a 
way which would lead to a measurable improvement in terms of staff productivity and cost effectiveness 
in what was previously a largely manual process.
Acting in a close partnership, rather than the traditional supplier client relationship, Addleshaw Goddard 
and Tikit have together designed a system where staff are now able to bring new matters in and set 
them up rapidly, with the assurance that they will meet the firm’s requirements on detail, validation and 
authorisation.”
CASE STUDY
Addleshaw Goddard
Jayne Hawkes
Professional Risk Manager
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“Tikit brings an unparalleled level of experience 
and knowledge of the legal sector and its specific 
challenges. This sort of insight is massively 
valuable in a major IT deployment of this sort 
and brings real peace of mind as well as the 
knowledge that we’re getting the best of breed 
solution to our needs.”
“Our immediate requirement at Kennedys, 
as part of our relocation to a new head office 
in the heart of the City, is to manage all our 
print settings across the firm. Other software 
solutions that we considered didn’t meet our 
basic requirements of centralised administration 
coupled with local flexibility. Working with Tikit 
gave us the opportunity to have input into the 
design of the solution. Our longer term aim is to 
centrally manage our library of templates, which 
we will be able to achieve through Tikit Template 
Manager.”
With regional, national or international growth 
comes the challenge of implementing and 
managing consistent, high quality standards and 
processes in the presentation of documents.
Tikit’s document productivity solutions — now 
being used by more than 26 legal and accounting 
firms across the UK, Europe and the Middle East 
— ensure high and consistent quality along with 
ease of use.
Tikit House Style Manager, includes Template 
Manager and ReStyler. The Template Manager 
enables firms to centrally create and manage 
firm wide templates within the Microsoft 
Office environment and reduce the number of 
templates that need to be managed. ReStyler 
has been developed to enable efficient 
transformation and formatting of Word 
documents within the firm’s house style.  
CASE STUDY
Hadef Al Dhahiri
Tim Travers
Associate
CASE STUDY
Kennedys
Ian Lauwerys
IT Director
Document Productivity  About Tikit
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Online Learning About Tikit
Training is key to achieving the expected 
return on investment from new systems. The 
implementation may be successful, but if the 
training fails, then the solution fails. 
Tikit Online Learning solutions bring together 
well established training expertise with the best 
of online products. Our services range from 
the production of lightweight learning portals, 
multimedia presentations, through to support 
tools for systems training. Tikit Online Learning 
support tools can be used either as an in house 
product or via Tikit’s hosted learning portal.
The Tikit Online Portal has been designed in 
collaboration with well established e-learning 
experts, building on their experience and 
expertise in designing law firm specific learning 
management tools and online courseware.  
Tikit’s training resources ensure that, despite 
the time-pressured professional services 
environment, training is not rushed or postponed 
by busy front line staff. And, most importantly, 
that training is regularly refreshed so new hires 
receive the same level of education as those staff 
involved in the initial project roll out. 
Alison Jesset
Marketing Operations Manager
“We have worked with Tikit in the past, knew of their excellent track record within the legal industry and 
that they have a real understanding of how firms like ours work. We selected Tikit because of this and 
also because they could offer us a one stop shop for all of our needs — they could help integrate the CRM 
system at the same time as helping us build a comprehensive training resource to facilitate its roll out.
“We recognise Tikit’s 3C’s approach as really getting to the core of what makes technology 
implementations a success — the technical capabilities and the data content of a system are just two
parts of the bigger picture. Without sufficient attention to the culture and working practices of a firm, 
a technology implementation is never going to deliver to its maximum potential.”
CASE STUDY
Penningtons Solicitors LLP
Claire Wood
CRM Manager
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TFB for mid-sized legal ﬁ rms In 2008, Tikit acquired TFB, adding this award 
winning practice management software and 
service capability to the wider Tikit solutions and 
services mix, and extending the Tikit footprint to 
medium-sized legal firms as well as large.
TFB has more than 500 law firm clients across 
the UK, and a strong market reputation for 
excellence in Practice Management. Recent TFB 
accolades include ‘Integrated System of the 
Year’ at the Legal Technology Awards 2009 and 
Number One for Product and Vendor Satisfaction 
in the Law Society’s Software Solutions Guide 
2009.
TFB’s flagship case and practice management 
system, Partner for Windows, is highly flexible 
and easily tailored to individual firm requirements 
— whether large or small. The offering includes 
accounting, case and document management and 
time recording and billing. 
For the smaller firm, TFB’s Partner for Windows 
Small Practice Edition (SPE) offers everything 
that the full version does but is specifically 
for those that only want or need a single user 
accounts or case management system. 
TFB integrates best of breed software 
applications best suited for small to medium legal 
and accounting firms through a formal Partner 
accreditation programme and can provide a 
full, end-to-end Practice Management solution 
optimised for small to medium-sized legal and 
accounting firms. 
“We no longer wanted a system around which we 
had to adapt our working practices. Instead we 
have found a solution in TFB Partner for Windows 
that is flexible enough to be tailored to the way 
we work and continues to develop with us in a 
constantly changing Legal Aid market.”
“We have been delighted by the whole approach 
and professionalism shown by TFB. Heringtons 
are a firm with a clear picture of where we want 
to be and I am very much looking forward to 
working together on future projects.”
CASE STUDY
Burton Copeland LLP
Harry Ward
Practice Director
CASE STUDY
Heringtons Solicitors
Ron Voden
Chief Executive Officer
About Tikit
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Network & Integration Services About Tikit
Tikit Network & Integration Services work 
closely with the internal IT teams of more than 
500 legal and accounting firms to ensure that 
IT infrastructure costs are well managed while 
delivering optimum speed and data security. 
Alongside the consultancy and network and 
infrastructure design function, Tikit Network & 
Integration Services play a lead role in planning 
and implementing new IT infrastructure required 
to support new solutions, and work closely with 
the client to coordinate a full and highly flexible 
mix of managed services according to customer 
need.
Tikit managed services include first line Helpdesk 
support, full remote and onsite monitoring and 
support 24/7, full onsite hardware and network 
maintenance, disaster and storage maintenance, 
and diagnostic and troubleshooting. 
“Our requirements for a partner to manage our 
IT infrastructure were: a trusted and experienced 
supplier; an organisation with the knowledge 
of our industry and our specific applications; a 
proven track record of successful delivery, on 
time and on budget. We identified Tikit Network 
& Integration Services as a technology provider 
who could fulfil our requirements.”
“I have complete faith in Tikit and their 
capabilities, which provided me with confidence 
that they could successfully manage our 
relocation. I always found Tikit professional 
and efficient, which coupled with their previous 
experience, I was certain the relocation would be 
a smooth process for the firm.”
CASE STUDY
Rouse & Co Int.
Jonathan Bruce
Global head of IT
CASE STUDY
Ashurst
Chris White
Director of IT
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Tikit Managed Services & Support span 
virtually all the IT infrastructure support 
requirements of a modern legal or accounting 
practice. Customers can choose between a fully 
outsourced service or ad hoc support as and 
when needed. Tikit’s flexibility means firms 
can maximise their own internal IT support 
resources.
Tikit Managed Services support allows its 
clients to share a co-sourced arrangement 
which accommodates the peaks and troughs of 
service demands. Tikit has the ability to deliver 
multiple support duties under a single Service 
Level Agreement which is both flexible and 
accountable, ensuring operation efficiencies in 
areas such as:
l Out of hours support of critical applications 
l First, second and third line support (in and 
out of hours)
l Critical application and operating system 
monitoring, diagnosis and resolution (24/7)
l Backfill and onsite cover (extended hours)
l Out / co-sourced resource on and off-site 
 
Tikit’s expertise, knowledge and dedication in this 
area is proving essential support for its clients.
Managed Services & Support  About Tikit
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Tikit France and Spain  Tikit France
Established in 2004, Tikit France has made 
strong progress, focussing on law firms and 
corporate legal departments. Tikit Content 
Management, CRM, and Finance and Business 
Process Management solutions have been 
particularly well received. Customers include the 
European Court of Human Rights and leading 
French firms such as Salans, and Landwell
et Associés. 
Tikit Spain
Established in 2005, Tikit Spain is rapidly 
becoming the legal technology services provider 
of choice for Spanish law firms, with 41 active 
client engagements on its books. Demand 
for Tikit Content Management, CRM and Tikit 
Document Solutions has been strong as local 
firms modernise to compete against overseas 
firms setting up local offices, or merging with 
existing local firms. Tikit Spain’s client list 
includes the Top 3 firm Garrigues, shortlisted for 
the ‘Technology & Know-How’ category for the 
FT Innovative Lawyers Awards 2008. 
“The project demonstrates our firm’s continuous 
investment in up-to-date technology as part of 
its service delivery to both clients and the 600 
lawyers in our expanding network. In this context, 
our ‘one firm, one approach’ model is being 
strengthened by the new system with seamless 
access to documentation from any office in the 
world. This is a particularly important factor 
because 20% of our turnover comes from work 
‘exported’ across offices. We chose to work with 
Tikit because they are recognised leaders in 
the legal IT field and we have already had the 
opportunity to verify their value add on other key 
projects such as CRM.”
“The range of functionality that we have 
introduced along with the level of seamless 
integration between applications is truly ground 
breaking in our market and identifies Garrigues 
as a market leader for our legal technology 
systems. Tikit was without a doubt our preferred 
technology partner.”
CASE STUDY
Garrigues
Cesar Mejias
IT Manager
CASE STUDY
Salans
Marcel Henri
Global IT Director
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Financial Review
Revenue
Revenue increased by 7.7% to a record £28.47m 
for the year, compared to £26.43m in the prior 
year. The level of contracted support revenue 
increased in the year with managed service 
revenues growing year on year by 29.5% to 
£12.47m (2007: £9.63m). These revenues now 
represent 43.8% of total revenues, up from 
36.4% in the prior year. Consultancy revenues 
were similar to the previous year at £7.97m 
(2007: £7.93m), whilst software sales declined 
14.9% to £6.91m (2007: £8.12m) reflecting the 
challenging trading conditions experienced 
during 2008. Other sales were £1.12m 
(2007: £0.75m).
Pre-tax proﬁ t
Operating profit before share-based charges 
and amortisation increased 16.2% to £4.189m 
(2007: £3.606m) giving an operating margin 
of 14.7% (2007: 13.6%). Increases in managed 
services revenues and sales and support of 
Tikit-developed software have helped improve 
margins year on year. Share-based charges 
at £0.25m (2007: £0.23m) were similar to the 
previous year, however, amortisation increased 
to £0.36m (2007: £0.03m) mainly as a result of 
amortisation of the customer related intangible 
that arose on the acquisition of TFB Group 
Limited (“TFB”) in April 2008.
There was a net interest charge for the year 
of £0.10m compared to net interest received 
of £0.05m in 2007. The change in the interest 
position arose on the acquisition of TFB which 
was funded partly in cash giving a net outflow of 
funds of £5.3m. Overall pre-tax profit increased 
2.8% to £3.489m (2007: £3.393m).
Tax
The effective rate of tax for the year was 
26.7% (2007: 30.0%). The UK standard rate 
of corporation tax for the year was 28.5%. 
There are two main factors affecting the rate of 
tax. The tax charge has been reduced by a tax 
credit in respect of expenditure on research and 
development. This receipt of £0.18m has the 
effect of reducing the tax charge by an effective 
rate of 5.2%. The tax charge on share-based 
charges reflects the reduction in the related 
deferred tax asset which is calculated with 
reference to the Group’s year end share price. 
This has increased the effective tax rate by 3.4% 
when compared to a normalised tax credit. 
Earnings per share and dividends
Basic earnings per share before share-based 
charges and amortisation increased 8.4% to 
22.0p (2007: 20.3p). After deducting share-based 
charges and amortisation basic earnings per 
share reduced 2.7% to 18.1p (2007: 18.6p) as a 
result of the increased amortisation charge. 
The Board proposes a final dividend of 4.1p per 
share, which taken with the interim dividend of 
1.9p paid on 17 October 2008, gives a total of 
6.0p (2007: 5.0p), an increase of 20% year on 
year. The dividend is covered 3.7 times based 
on earnings before share-based charges and 
amortisation.
Cash flow
Cash generated from operations was £5.69m 
(2007: £2.09m) which represents 127% (2007: 
54%) of operating profit before share-based 
charges,  depreciation and amortisation. This 
2007 2008 2007
22.0
18.3
20.3
Earnings per share (pence)*
Mike Kent  Mike Kent
Group Finance Director
2007 2008 2006
*Before share-based charges 
and amortisation
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is a key KPI for the Group and our target is a 
conversion rate of 100%. During the year the 
conversion ratio increased due to a positive 
working capital movement of £1.19m, whereas 
in the prior year there was a negative working 
capital movement of £1.81m. 
Tax paid was £1.10m (2007: £0.87m) and 
expenditure on tangible fixed assets totalled 
£0.39m (2007: £0.18m). Capitalised research and 
development expenditure was in line with the 
previous year at £0.18m (2007: £0.18m).
Deferred consideration of £0.68m 
(2007: £1.58m) was paid in the year and the 
acquisition of TFB gave a net cash outflow of 
£5.35m, giving total expenditure on acquisitions 
in the year of £6.03m (2007: £1.58m).
In respect of financing of the business £0.10m of 
net interest was paid in the year (2007: received 
£0.05m) and £0.69m was paid in respect of 
dividends (2007: £0.58m). The exercise of share 
options generated £0.31m (2007: £0.03m) and 
movements in treasury shares generated a net 
income of £0.23m (2007: expenditure £0.40m).
Overall there was a net cash outflow for the year 
of £2.25m (2007: £1.60m) giving a closing net 
cash balance of £0.29m (2007: £2.55m).
Balance sheet 
There has been a considerable increase in 
intangible assets following the acquisition of 
TFB. Goodwill has increased by £7.15m and other 
intangible assets includes customer related 
intangible assets of £4.80m identified on the 
TFB acquisition. The customer related intangible 
asset is amortised over 13 years and has given 
rise to the substantial amortisation charge in the 
income statement. The acquisition was funded 
by £5.35m of cash and £3.32m of consideration 
was given by the issue of 1.442m new ordinary 
shares.
A new banking facility was put in place at the 
time of the acquisition. This includes a 3 year 
revolving credit facility of £4m and a bank 
overdraft of £1m. At the end of the year the 
Group had net cash of £0.29m (2007: £2.55m).
The increase in net assets of £5.98m relates 
mainly to retained earnings and the issue of 
shares following the TFB acquisition.
Financial instruments
The Group’s financial instruments comprise cash 
and cash equivalents, trade receivables and 
trade payables. The main risks arising from these 
financial instruments are liquidity risk, credit 
risk and foreign currency exchange rate risk. The 
policies for managing each of these risks are 
detailed in note 22 of the consolidated financial 
statements.
Shareholder information
The Group’s website at www.tikit.com contains 
a wide range of information about our activities 
and visitors can download copies of the report 
and accounts as well as newsletters and matters 
of interest.
Mike Kent
Group Finance Director 
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Group Directors  Directors
Mike McGoun
Executive 
Chairman
Mike has a 
wealth of 
management 
experience 
within the IT 
industry. He spent 10 years at IBM prior to 
co-founding a successful ComputerLand 
franchise in 1989. In 1994 Mike moved to 
SkillsGroup plc (now known as QA plc) as a 
main board director , with responsibility for 
corporate development and later as a non-
executive director . Mike was appointed as 
Non-Executive Chairman of Tikit in 1997. 
In June 2001 Mike became part-time 
Executive Chairman.
David Lumsden 
Chief
Executive
David’s expertise 
of legal IT 
spans nearly 
25 years. Whilst 
at Wang, David 
implemented systems at firms such 
as Linklaters, Denton Wilde Sapte and 
Masons. In 1990 he joined Ashurst, a 
leading city law firm, as head of its UK IT 
function. In 1997 he moved to Tikit and 
brought with him a wealth of knowledge 
gained at Ashurst and set up a Support 
Services team to provide the service to law 
firms that he felt was missing. Following 
the success of this team he joined the Tikit 
Limited Board in 1999 and was appointed 
Managing Director in 2000. He became 
Group Chief Executive on 1 June 2001. 
Mike Kent 
Group Finance 
Director 
Mike is a 
Chartered 
Accountant and 
has considerable 
financial 
experience gained in practice and industry. 
Mike joined Tikit as Group Finance Director 
and Company Secretary on 3 June 2008 
from ComputerLand UK PLC, where he was 
Group Finance Director for ten years. Prior 
to ComputerLand, Mike spent ten years 
at the Sherwood Group PLC (now Intimas 
Group plc), where he was Finance Director 
of the Lace Division.
Board Committees
The principal standing committees appointed by 
the Board are as follows:
Audit committee
N Davis (Chairman)
N Briant
Remuneration committee
N Briant (Chairman)
N Davis
 
Nominations committee
M McGoun (Chairman)
N Briant
N Davis
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Group Directors  Neville Davis 
Non-Executive 
Director
Neville is a 
Chartered 
Accountant and 
was formerly the 
Chief Executive 
of Compel Group PLC for more than 20 
years prior to it being acquired by 2e2. 
Neville joined the Board on 2 January 
2009. He is also Chairman of GoIndustry-
Dovebid plc and Bluefin Solutions Limited.
 Country of incorporation of 
Parent Company
Great Britain
Legal Form 
Public limited company
Directors 
M McGoun BSc MSc
(Chairman)
D Lumsden
(Managing director)
M Kent ACA
(Finance director)
N Briant LLB 
(Senior Independent Non-Executive)
N Davis FCA
(Independent Non-Executive)
Secretary and registered ofﬁ ce 
M Kent ACA
12 Gough Square,
London, EC4A 3DW
Telephone: (020) 7400 3737
Facsimile: (020) 7400 3738
Website www.tikit.com
Company number
4164203
Auditors
KPMG Audit plc
St Nicholas House
Park Row
Nottingham
NG1 6FQ
Solicitors
TLT LLP
Sea Containers House
20 Upper Ground, London
SE1 9LH
Brokers and Nominated Adviser 
Charles Stanley Securities
25 Luke Street, London
EC2A 4AR
Principal bankers 
The Royal Bank of Scotland plc
280 Bishopsgate, 
London, EC2M 4RB
Registrars
Capita Registrars
The Registry
34 Beckenham Road, 
Beckenham, Kent BR3 4TU
Directors and Advisers
Nicholas Briant 
Senior
Non-Executive 
Director
Nicholas is a 
solicitor and 
was a partner of 
Taylor Wessing, a 
leading city law firm, for over 20 years. He 
is an acknowledged expert in the legal and 
commercial aspects of corporate finance, 
flotations, mergers and acquisitions (of 
a public and private nature) and private 
equity transactions. He was appointed a 
director of Tikit in May 2001.
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Corporate Governance Statement
Statement by the Directors on compliance with the 
Combined Code
The company is listed on the Alternative Investment Market (AIM) 
and is therefore not required to comply with the provisions of 
the 2006 Financial Reporting Council’s revised Combined Code. 
Nevertheless the Board is committed to ensuring that proper 
standards of corporate governance operate throughout the Group 
and has followed the principles of the Code so far as is practicable 
and appropriate for the nature and size of the Group.
A statement of the directors’ responsibilities in respect of the 
financial statements is set out on page 33. Below is a brief 
description of the role of the Board and its Committees, followed 
by a statement regarding the Group’s system of internal controls.
The Board
The Board comprises two Non-Executive directors and three 
Executive directors and is responsible to shareholders for the 
proper management of the Group. The Non-Executive directors 
serving during the year were Richard Price (the senior Non-
Executive director) and Nicholas Briant and the Board considers 
them to be independent. On 31 December 2008 Richard Price 
retired from the Board. The Board meets regularly, reviewing 
trading performance, setting and monitoring strategy, and 
examining major capital expenditure and acquisition opportunities. 
All directors have access to the advice and services of the 
company secretary. Any director appointed during the year is 
required, under the company’s Articles of Association, to retire 
and seek re-election by shareholders at the next Annual General 
Meeting. It is company policy that each director retires and seeks 
re-election every three years.
Audit Committee
The Audit Committee comprised two Non-Executive directors 
during the year and was chaired by Richard Price. Its terms of 
reference require it to meet not less than twice each year and 
it provides a forum for reporting by the Group’s auditors. By 
invitation, the meetings are also attended by the Chairman, Chief 
Executive and the Finance Director.
The Audit Committee is responsible for reviewing a wide range of 
financial matters including ensuring that the financial performance 
of the Group is adequately measured and controlled, correctly 
represented, reported to and understood by the Board. The Audit 
Committee advises the Board on the appointment of external 
auditors and on their remuneration, both for audit and non-audit 
work, and discusses the nature and scope of their audit.
The Committee meets the auditors at least once a year without 
any Executive directors present.
Remuneration Committee
The Remuneration Committee comprised two Non-Executive 
directors during the year and is chaired by Nicholas Briant. Details 
of the executive remuneration policy is set out in the separate 
Remuneration Report.
Individual directors’ remuneration packages are included in the 
Remuneration Report on page 27.
Nominations Committee
The Nominations Committee comprised the Chairman and the 
two Non-Executive directors during the year. It is responsible for 
making recommendations to the Board on all new appointments to 
the Board and considering and making recommendations as to the 
Board’s composition and balance. 
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Going Concern
Having reviewed the future plans and projections for the business, 
the directors believe that the company and its subsidiary 
undertakings have adequate resources to continue in operational 
existence for the foreseeable future. For this reason, they continue 
to adopt the going concern basis in preparing the financial 
statements.
Internal Controls
The directors are responsible for the Group’s system of internal 
control and for reviewing its effectiveness which, by its nature, 
can only provide reasonable and not absolute assurance against 
material misstatement or loss.
The Board has reviewed the effectiveness of the Group’s internal 
control systems for the period 1 January 2008 to the date of 
approval of the financial statements. The Board will continue to 
review the effectiveness of its control assessment system on a 
regular basis.
The Board has established procedures which are designed to 
provide effective internal control for the Group and these include:
Control Environment and Procedures
The directors have in place an organisational structure with clearly 
defined levels of responsibility and delegation of authority.
Control procedures include annual budget approval and monitoring 
of actual performance. Formal staff appraisal procedures and 
training programmes are in place. Capital expenditure requests are 
reviewed by the Board and appropriate due diligence work will be 
carried out when a business is to be acquired.
It is Board policy that Executive directors receive suitable training 
for their position, which is considered as part of the appraisal 
process.
Risk Management
The directors and operating company management have a clear 
responsibility for identifying risks facing each of the businesses 
and for putting in place procedures to mitigate and monitor risks. 
Risks are formally assessed during the annual budget process, 
which is monitored by the Board, and the ongoing Group strategy 
process.
Financial Reporting
The Group has a comprehensive system of financial reporting. 
There is a detailed budgeting system in place which includes the 
plan of each operating company being approved by the Executive 
directors and the Board approves the overall Group budget. On a 
monthly basis, actual results are reported against budget and any 
significant adverse variances examined and remedial action taken 
where necessary.
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Remuneration Report
The Remuneration Committee is constituted in accordance with 
the Combined Code. The Committee is composed entirely of 
Non-Executive directors, who are believed by the company to 
be independent. The Chairman during the year was Mr Nicholas 
Briant. The terms of reference for the Committee are to determine 
the Group’s policy on executive remuneration and to consider 
and approve the remuneration packages for directors subject to 
ratification by the Board. During the financial year the Committee 
met a total of three times. Full details of the elements of each 
director’s remuneration are set out on page 27. Details of each 
directors’ interests in share options and the Long Term Incentive 
Plan are set out in note 5.
Policy on Executive director remuneration
The Group’s current and ongoing remuneration policy aims to 
ensure that Executive directors are fairly rewarded for their 
individual contributions to the Group’s overall performance and 
is designed to attract, retain and motivate Executives of the right 
calibre. The Committee is responsible for recommendations on 
all elements of directors’ remuneration including, in particular, 
basic salary, annual bonus, share options and any other incentive 
awards. In implementing the remuneration policy the Committee 
has regard to factors specific to the company, such as salary and 
other benefit arrangements within the Group and the achievement 
of the Group’s strategic objectives.
The Committee determines the Group’s policy on Executive 
directors’ remuneration with reference to comparable companies 
of similar market capitalisation, location and business sector.
Basic salary
The basic salaries of Executive directors are reviewed annually 
having regard to individual performance and position within 
the company and are intended to be competitive but fair using 
information provided from both internal and external sources. The 
performance related annual bonus forms a significant part of the 
level of remuneration considered appropriate by the Remuneration 
Committee. 
Performance related annual bonus
Executive directors are eligible for a performance related bonus 
based on Group performance. In addition to the formal bonus 
scheme, the Committee has the discretion to recommend the 
payment of ad hoc awards to reflect exceptional performance.
Pensions
Contributions are made to the Executive directors’ personal 
pension schemes up to a maximum of 12% of basic salary. 
Benefits
Benefits comprise private healthcare and critical illness cover.
Service contracts
The Executive directors have rolling 12 month service contracts 
with notice periods of 12 months. No director receives additional 
remuneration or benefits in relation to being a director of the 
Board of any Group company. 
Policy on remuneration of Non-Executive directors
The Board determines the Group’s policy on Non-Executive 
directors’ remuneration. Non-Executive directors are paid a fee 
with no other elements of remuneration. 
Nicholas Briant has a letter of appointment dated 16 May 2001 
which specifies that his appointment lasts for a renewable three 
year term initially to 15 May 2004. Following expiration of the 
initial term the appointment has been extended on an annual 
basis.
Neville Davis has a letter of appointment which specifies his 
appointment may be terminated by the company or Mr Davis upon 
three months written notice.
The emoluments of individual directors are as shown on page 27.
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Advisers to the Remuneration Committee
Any advisers to the Remuneration Committee are appointed and instructed by the Committee members. No such advisers were appointed 
in 2008.
Remuneration of directors
The remuneration of directors who served during 2008 is shown in the table below. Remuneration includes management salaries, 
bonuses and benefits. Remuneration shown is in respect of each director’s period in office during 2008 as a Board member of Tikit 
Group plc. Directors’ share options are shown in note 5 to the financial statements.
 Total Pension
  Salary/fees Bonus Benefits 2008 2007 2008 2007
  £’000 £’000 £’000 £’000 £’000 £’000 £’000
M McGoun  75 10 3 88 66 — —
D Lumsden  147 20 2 169 143 17 14
M Kent*  86 — 1 87 — 4 —
P Giuffredi†  48 — 1 49 95 2 5
N Briant  24 — — 24 24 — —
R Price‡  24 — — 24 24 — —
  404 30 7 441 352 23 19
* Appointed 3 June 2008.
† Retired 3 June 2008. In addition, P Giuffredi received £100,000 in respect of compensation for loss of office.
‡ Retired 31 December 2008.
Nicholas Briant 
Chairman of Remuneration Committee 
11 March 2009
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for the year ended 31 December 2008
Report of the Directors
The directors present their annual report and the audited financial 
statements for the year ended 31 December 2008.
Results and dividends
The results of the Group for the year are set out on page 36 and 
show a profit after taxation of £2,559,000 (2007: £2,37 4,000). 
After adding back share–based charges and amortisation for the 
year, the profit after taxation increases to £3,112,000 
(2007: £2,592,000) as set out in Note 10. An interim dividend of 
1.90p (2007: 1.75p) per share was paid on 17 October 2008 and 
subject to shareholders’ approval, the directors recommend the 
payment of a final ordinary dividend of 4.1p (2007: 3.25p) per share 
making a total ordinary dividend for the year of 6.0p (2007: 5.0p).
Business review and prospects
The purpose of this section is to give shareholders a summary of 
the prospects of the business. 
The performance in 2008 is a good indicator of the skills that 
currently exist within the Group and the financial results show how 
effectively those skills are employed. 
The overriding Group objective is to continue to focus on the 
provision of IT systems and support to law firms and accountancy 
practices. Tikit has established itself as a leading supplier to this 
market in the UK and remains focused on expanding its market 
share within this market. In addition, we seek to become the 
leading supplier of these services and products to equivalent large 
firms in mainland Europe. 
The large UK law firms and accountancy practices have made 
significant investment in their IT systems. Tikit is ideally positioned 
to provide consultancy, services and products to help these 
firms derive further benefit from their IT investment. In 2008, 
we estimate that the top one hundred law firms in the UK spent 
approximately £500m on IT products and services and that the top 
fifty accountancy firms spent an estimated £300m. At this stage 
of our development, we do not believe that the size of our chosen 
market is a limit to our growth.
Tikit’s competitive advantage is that we are a specialised business 
focused on the large legal and accountancy markets. This 
differentiates us from general IT consultancy organisations. Our 
relationship with clients is from a service perspective in that we 
understand how large law firms and accountancy practices work, 
their language and culture. We understand their business issues 
and can help them identify potential IT-based solutions to those 
issues. We differentiate ourselves from software vendors by our 
independence and, whilst we have strong relationships with our 
software partners, our strength is that we endeavour to select 
the best of breed software appropriate to our clients’ needs and 
are not committed to providing standard solutions. There may 
be some short-term risk associated with this strategy given that 
new software developments may render existing partnership 
arrangements inappropriate. This may lead to short term direct 
competition from software vendors.
Our focus remains on achieving strong organic growth. At the 
same time, we continue to look for businesses, products or services 
that can further expand our current portfolio. We also believe that 
Tikit is well positioned to participate in the consolidation that is 
taking place in both the legal and accountancy sectors. We believe 
that the large UK law firms will lead consolidation across the legal 
markets in Europe and that Tikit, with its strong client base among 
those firms, will benefit from this.
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The Group’s pipeline of consultancy and implementation projects 
should provide the opportunity to schedule resources more 
efficiently and improve utilisation. The managed services Group 
will continue to streamline its services so that clients can benefit 
from the full range of support offerings, from hardware and 
infrastructure support to onsite support for complex applications. 
In addition, the introduction of a number of new software products 
during 2008 is expected to result in additional sales in 2009 and 
beyond.
 
The key performance indicators (KPI’s) used by your board to 
measure the success of the business remain those that have 
underpinned our success to date. The most important of these 
is customer retention, especially reflected in support contract 
renewal rates. Following our first year in business, some 15 years 
ago, we have had annual renewal rates in excess of 90%. In 2008 
this rate was over 95 %. With 92 of the top one hundred UK law 
firms as clients and 11 of the top fifty accountancy practices, it 
is essential that we retain existing clients at the same time as 
winning new ones. 
The second KPI is the organic growth of our revenues and this 
should be as least as great as the average of that of the top one 
hundred firms. In addition, we seek to add additional services so 
that our actual revenue growth is higher. 
The third KPI is the operating margin (before share-based charges 
and amortisation) that we are able to achieve. Since its inception 
in 1994, Tikit has had operating margins in excess of 10%, with the 
exception of the year ended 31 December 2002 where operating 
margin was 6.5%. We aim to maintain operating margins of over 
12.5 %. For the year ended 31 December 2008, we achieved an 
operating margin of 14.7%.
A final KPI is our ability to generate cash from our operating 
activities - in our view, the true measure of profit. This is an area 
where Tikit has excelled over the years. We aim to achieve a 
conversion ratio of operating profit (before share-based charges, 
depreciation and amortisation) to cash of 100%. For the year 
ended 31 December 2008, we achieved a conversion ratio of 127% 
(2007: 54%). 
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for the year ended 31 December 2008
Report of the Directors (continued)
Business review — risks
When your Board considers risk issues going forward, the 
prominent element is the dependence on our people. We recognise 
the value of their commitment and are conscious that we must 
keep the reward systems, both financial and motivational, in place 
to minimise this area of risk. Our LTIP is an example of this. A 
second risk issue, competition, arises in relation to our strong 
position with the large law firms. Given that there is no external 
direct competition of any size in this market, we must be careful 
not to abuse our position. The main competition issue in any 
project proposal is whether a law firm’s internal IT department 
may wish to undertake the assignment itself. Accordingly, our 
services are designed to complement and assist internal staff 
rather than replace them. Finally, we are aware of the supply 
risk of losing key software partners. This would have a short–
term impact as we sought to identify and then train our staff in 
a suitable alternative product. We have an excellent record of 
maintaining good relationships with our software partners and 
usually get notice of impending changes in time to minimise the 
impact on Tikit.
Environmental policies
The Group acknowledges the importance of environmental matters 
and where possible, utilises environment friendly policies in its 
offices such as recycling and energy efficient practices.
Directors and directors’ interests
Details of directors’ interests in options in the ordinary share capital of the company are disclosed in note 5 to the financial statements. 
Details of directors shareholdings at 31 December 2008 or subsequent date of appointment are as follows:
 Ordinary Shares  Preference shares
 of 10p each of £1 each
 2008 2007 2008 2007
M McGoun 145,000 520,000 1,000 1,000
D Lumsden 273,158 273,158 — —
M Kent — — — —
N Briant 6,500 6,500 — —
N Davis - appointed 2 January 2009 25,000 — — —
There have been no changes in the directors’ interests between the year end (or subsequent date of appointment) and 23 February 2009. 
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Substantial holdings 
As far as the directors are aware, as at 23 February 2009, the only holdings of 3% or more of the company’s issued share capital were 
as follows: 
The Nominee accounts are identified in the share register but the number and identity of the underlying holdings have not been notified 
to the company
 Number of  Percentage
 ordinary of issued 
 shares share capital*
Blackrock Investment Management 1,526,850 10.6
Northern Venture Managers 787,269 5.4
Brewin Dolphin 736,435 5.1
Rensburg Sheppards Investment Management 735,137 5.1
Universities Superannuation Scheme 644,783 4.5
W Flanagan 509,880 3.5
M R McGoun 500,770 3.5
Hargreave Hale & Co 488,000 3.4
Rathbone Investment Management 487,600 3.4
F & P Fakim 487,000 3.4
The Income & Growth VCT plc 434,782 3.0
*excludes shares held in treasury
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for the year ended 31 December 2008
Report of the Directors (continued)
Creditors’ payment policy
It is the policy of the Group to agree terms and conditions with 
suppliers and to pay in accordance with them, provided the goods 
or services concerned have been supplied in accordance with 
those terms and conditions. 
At 31 December 2008 the company had 26 days (2007: 47 days) of 
outstanding liabilities to creditors.
Research and development
The Group continues to invest in carefully targeted, low cost 
research and development to identify and write a number of 
software enhancement modules which improve the functionality of 
certain third party applications in a law firm environment.
Financial instruments
The Group’s financial instruments comprise cash and cash 
equivalents, trade receivables and trade payables. The main risks 
arising from these financial instruments are liquidity risk, credit 
risk and foreign currency exchange risk. The policies for managing 
these risks are set out in the disclosures in note 22.
Employees
The Group has a policy of keeping all employees fully informed 
about its plans and progress through regular meetings, formal 
presentations and electronic communication. Participation 
by employees in the progress and profitability of the Group is 
encouraged, where appropriate, through annual bonus schemes, 
in addition to the Group share option schemes. Employee 
development is encouraged with formal staff appraisals and 
training programmes.
The Group operates recruitment and selection procedures which 
consider all applicants for employment on the basis of qualification 
for specific vacancies without regard to race, colour, religion, sex, 
age, disability or national origin. 
Political and charitable donations 
The Group made no political contributions in the year (2007: £Nil). 
Donations to UK charities totalled £75 (2007: £1,100).
Purchase of own shares
During the year the Group sold 250,000 of its own shares and 
subsequently purchased a total of 250,000 to hold in treasury. The 
shares represent 1.7% of the total ordinary shares of the company 
and are held to fulfil potential share requirements under the LTIP. 
Auditors
All of the current directors have taken all the steps that they 
ought to have taken to make themselves aware of any information 
needed by the company’s auditors for the purposes of their audit 
and to establish that the auditors are aware of that information. 
The directors are not aware of any relevant audit information of 
which the auditors are unaware.
KPMG Audit Plc have expressed their willingness to continue in 
office and a resolution to reappoint them will be proposed at the 
Annual General Meeting. The Annual General Meeting will be held 
at the company’s registered office on 23 April 2009. 
By order of the Board
M W B Kent
Company Secretary
11 March 2009
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Statement of Directors’ Responsibilities
The directors are responsible for preparing the Annual Report and 
the Group and parent company financial statements in accordance 
with applicable law and regulations.
Company law requires the directors to prepare Group and parent 
company financial statements for each financial year. As required 
by the AIM Rules of the London Stock Exchange they are required 
to prepare the Group financial statements in accordance with 
IFRSs as adopted by the EU and applicable law and have elected 
to prepare the parent company financial statements in accordance 
with UK Accounting Standards and applicable law (UK Generally 
Accepted Accounting Practice).
The Group financial statements are required by law and IFRSs 
as adopted by the EU to present fairly the financial position and 
the performance of the Group; the Companies Act 1985 provides 
in relation to such financial statements that references in the 
relevant part of that Act to financial statements giving a true and 
fair view are references to their achieving a fair presentation.
The parent company financial statements are required by law 
to give a true and fair view of the state of affairs of the parent 
company.
In preparing each of the Group and parent company financial 
statements, the directors are required to:
l select suitable accounting policies and then apply them 
consistently;
l make judgments and estimates that are reasonable and 
prudent;
l for the Group financial statements, state whether they have 
been prepared in accordance with IFRSs as adopted by the EU;
l for the parent company financial statements, state whether 
applicable UK Accounting Standards have been followed, 
subject to any material departures disclosed and explained in 
the financial statements; and
l prepare the financial statements on the going concern basis 
unless it is inappropriate to presume that the Group and the 
parent company will continue in business.
The directors are responsible for keeping proper accounting 
records that disclose with reasonable accuracy at any time the 
financial position of the company and enable them to ensure that 
its financial statements comply with the Companies Act 1985. They 
have general responsibility for taking such steps as are reasonably 
open to them to safeguard the assets of the Group and to prevent 
and detect fraud and other irregularities.
The directors are responsible for the maintenance and integrity of 
the corporate and financial information included on the company’s 
website. Legislation in the UK governing the preparation and 
dissemination of financial statements may differ from legislation in 
other jurisdictions.
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Report of the Independent Auditors to the 
members of Tikit Group plc
We have audited the Group and parent company financial 
statements (the “financial statements”) of Tikit Group plc for the 
year ended 31 December 2008 which comprise the Group Income 
Statement, the Group and Parent Company Balance Sheets, the 
Group Cash Flow Statement, the Group Statement of Recognised 
Income and Expense, the Parent Company Reconciliation of 
Movements in Shareholders’ Funds and the related notes. These 
financial statements have been prepared under the accounting 
policies set out therein. 
This report is made solely to the company’s members, as a body, in 
accordance with section 235 of the Companies Act 1985. Our audit 
work has been undertaken so that we might state to the company’s 
members those matters we are required to state to them in an 
auditor’s report and for no other purpose. To the fullest extent 
permitted by law, we do not accept or assume responsibility to 
anyone other than the company and the company’s members, as 
a body, for our audit work, for this report, or for the opinions we 
have formed.
Respective responsibilities of directors and auditors
The directors’ responsibilities for preparing the Annual Report 
and the Group financial statements in accordance with applicable 
law and International Financial Reporting Standards (IFRSs) as 
adopted by the EU, and for preparing the parent company financial 
statements and the Directors’ Remuneration Report in accordance 
with applicable law and UK Accounting Standards (UK Generally 
Accepted Accounting Practice) are set out in the Statement of 
Directors’ Responsibilities on page 33.
Our responsibility is to audit the financial statements in 
accordance with relevant legal and regulatory requirements 
and International Standards on Auditing (UK and Ireland). We 
report to you our opinion as to whether the financial statements 
give a true and fair view and whether the financial statements 
have been properly prepared in accordance with the Companies 
Act 1985 and, we also report to you whether in our opinion the 
information given in the Directors’ Report is consistent with the 
financial statements. In addition we report to you if, in our opinion, 
the company has not kept proper accounting records, if we have 
not received all the information and explanations we require for 
our audit, or if information specified by law regarding directors’ 
remuneration and other transactions is not disclosed. We read the 
other information contained in the Annual Report and consider 
whether it is consistent with the audited financial statements. We 
consider the implications for our report if we become aware of 
any apparent misstatements or material inconsistencies with the 
financial statements. Our responsibilities do not extend to any 
other information. We read the Directors’ Report and consider the 
implications for our report if we become aware of any apparent 
misstatements within it.
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Basis of audit opinion
We conducted our audit in accordance with International 
Standards on Auditing (UK and Ireland) issued by the Auditing 
Practices Board. An audit includes examination, on a test 
basis, of evidence relevant to the amounts and disclosures in 
the financial statements. It also includes an assessment of the 
significant estimates and judgements made by the directors in 
the preparation of the financial statements, and of whether the 
accounting policies are appropriate to the Group’s and company’s 
circumstances, consistently applied and adequately disclosed.
We planned and performed our audit so as to obtain all the 
information and explanations which we considered necessary in 
order to provide us with sufficient evidence to give reasonable 
assurance that the financial statements are free from material 
misstatement, whether caused by fraud or other irregularity 
or error. In forming our opinion we also evaluated the overall 
adequacy of the presentation of information in the financial 
statements.
Opinion
In our opinion:
 the Group financial st atements give a true and fair view, in 
accordance with IFRSs as adopted by the EU, of the state of 
the Group’s affairs as at 31 December 2008 and of its profit for 
the year then ended;
 the parent company financial statements give a true and fair 
view, in accordance with UK Generally Accepted Accounting 
Practice, of the state of the parent company’s affairs as at 
31 December 2008;
 the financial statements have been properly prepared in 
accordance with the Companies Act 1985; and
 the information given in the directors’ re port is consistent with 
the financial statements.
KPMG Audit Plc
Chartered Accountants 
Registered Auditor
Nottingham
11 March 2009
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Consolidated Financial Statements
Consolidated Income Statement  for the year ended 31 December 2008
   2008 2007
  Note £’000 £’000
Revenue  3 28,472 26,426
Cost of sales   (21,029) (20,343)
Gross Profit   7,443 6,083
Administrative expenses   (3,858) (2,737)
Operating profit before share-based charges and amortisation   4,189 3,606
Share-based charges   (245) (231)
Amortisation of intangibles  11 (359) (29)
Operating profit  3,4 3,585 3,346
Finance income  6 38 54
Finance costs  7 (134) (7)
Profit before taxation   3,489 3,393
Tax expense  8 (930) (1,019)
Profit for the period attributable to equity holders of the parent  21 2,559 2,374
Earnings per share
Basic earnings per share  10 18.1p 18.6p
Diluted earnings per share  10 17.8p 18.1p
All amounts relate to continuing activities.
The notes on pages 40 to 73 form part of these financial statements.
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Consolidated Statement of Recognised Income and Expense  for the year ended 31 December 2008
   2008 2007
  Note £’000 £’000
Deferred tax on equity-settled share-based charges  17 (83) 3
Currency translation gains   92 51
Net income recognised directly in equity   9 54
Profit for the year   2,559 2,374
Total recognised income and expense for the year   2,568 2,428
The notes on pages 40 to 73 form part of these financial statements.
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Consolidated Financial Statements
Consolidated Balance Sheet  at 31 December 2008
  2008 2008 2007 2007
 Note £’000 £’000 £’000 £’000
ASSETS
Non-current assets
Goodwill 11,12 12,885  5,733
Other intangible assets 11 4,795  179
Deferred tax asset 17 218  228
Property, plant and equipment 13 636  415
Total non-current assets   18,534  6,555
Current assets
Inventories 15 112  62
Trade and other receivables 16 8,016  9,533
Cash and cash equivalents  862  2,545
Total current assets   8,990  12,140
LIABILITIES
Current liabilities
Trade payables  (3,715)  (4,196)
Other tax liabilities  (1,258)  (1,369)
Corporation tax liability  (554)  (555)
Accruals and deferred income  (5,832)  (3,619)
Provisions 18 —  (680)
Bank overdraft  (569)  —
Total current liabilities   (11,928)  (10,419)
Non-current liabilities
Deferred tax liability 17  (1,343)  —
TOTAL NET ASSETS   14,253  8,276
Capital and reserves attributable to
equity holders of the parent
Called up share capital 19,21  1,473  1,305
Share premium account 21  1,890  1,508
Merger reserve 21  4,074  903
Treasury share reserve 21  (494)  (629)
EBT share reserve 21  (10)  (10)
Capital redemption reserve 21  124  124
Translation reserve 21  143  51
Profit and loss account 21  7,053  5,024
TOTAL EQUITY 21  14,253  8,276
The financial statements were approved by the Board of directors and authorised for issue on 11 March 2009. 
DS Lumsden
Chief Executive
MWB Kent
Group Finance Director 
The notes on pages 40 to 73 form part of these financial statements.
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Consolidated Cash Flow Statement  for the year ended 31 December 2008
  2008 2008 2007 2007
 Note £’000 £’000 £’000 £’000
Profit for the financial period  2,559  2,374
Tax expense  930  1,019
Interest receivable  (38)  (54)
Interest payable  134  7
Share-based charges  245  231
Depreciation charges  282  253
Loss/(profit) on fixed asset disposal  20  (11)
Amortisation of intangibles  359  29
Currency translation differences  —  51
Operating profit before changes in working capital and provisions   4,491  3,899
Increase in inventories   (36)  (40)
Decrease/(increase) in trade and other receivables   2,777  (2,454)
(Decrease)/increase in trade payables and other current liabilities   (1,547)  685
Cash generated from operations   5,685  2,090
Taxation   (1,096)  (868)
Net generated from operating activities   4,589  1,222
Cash flows from investing activities
Purchase of property, plant and equipment  (389)  (206)
Proceeds on disposal of fixed assets  —  27
Purchase of other intangible assets  (175)  (177)
Deferred consideration paid in respect of the 
acquisition of subsidiaries in 2004 & 2005  (680)  (1,578)
Acquisition of subsidiary 11 (5,349)  —
Net cash used in investing activities   (6,593)  (1,934)
Cash flows from financing activities
Interest received  38  54
Interest paid  (134)  (7)
Dividends paid to equity shareholders  (692)  (577)
Proceeds from the exercise of share options  313  33
Purchase of ordinary shares for treasury   (494)  (395)
Proceeds from sales of ordinary shares from treasury  721  —
Net cash used in financing activities   (248)  (892)
Net decrease in cash and cash equivalents   (2,252)  (1,604)
Cash and cash equivalents at start of period   2,545  4,149
Cash and cash equivalents at end of period   293  2,545
The notes on pages 40 to 73 form part of these financial statements.
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
1 Accounting policies
Tikit Group plc (the “company”) is a company incorporated and domiciled in the UK. 
The Group financial statements consolidate those of the company and its subsidiaries (together referred to as the “Group”). The 
parent company financial statements present information about the company as a separate entity and not about its Group.
The Group financial statements have been prepared and approved by the directors in accordance with International Financial Reporting 
Standards as adopted by the EU (“Adopted IFRSs”). The parent company financial statements have been prepared and approved by 
the directors in accordance with UK Generally Accepted Accounting Practice (“UK GAAP”). On publishing the parent company financial 
statements here together with the Group financial statements, the company is taking advantage of the exemption in s230 of the 
Companies Act 1985 not to present its individual income statement and related notes that form a part of these approved financial 
statements.
(a) Standards, amendments and interpretations to published standards endorsed but not yet effective 
Certain new standards, amendments and interpretations to existing standards have been published that are mandatory for the Group’s 
accounting periods beginning on or after 1 January 2009 or later periods and which the Group has decided not to adopt early. Those 
standards, amendments and interpretations expected to be relevant to the Group are set out below: 
— IAS 23, Borrowing Costs (revised) (effective for accounting periods beginning on or after 1 January 2009). The main change from 
the previous version is the removal of the option of immediately recognising as an expense borrowing costs that relate to qualifying 
assets, broadly being assets that take a substantial period of time to get ready for use or sale. There is currently no impact of this 
revision on the financial statements. 
— Amendments to IFRS 1 and IAS 27, Cost of an investment in a subsidiary, jointly controlled entity or associate (effective for 
accounting periods beginning on or after 1 January 2009). The revised IFRS 1 and amendments to IAS 27 arise from a joint project 
with the Financial Accounting Standards Board (FASB), the US standards setter, and result in IFRS being largely converged with 
the related, recently issued, US requirements. There are certain very significant changes to the requirements of IFRS, and options 
available, if accounting for business combinations. There is currently no impact of this revision on the financial statements. 
— Amendment to IFRS 2, Share-based payments: vesting conditions and cancellations (effective for accounting periods beginning 
on or after 1 January 2009). The Amendment to IFRS 2 is of particular relevance to companies that operate employee share save 
schemes. This is because it results in an immediate acceleration of the IFRS 2 expense that would otherwise have been recognised 
in future periods should an employee decide to stop contributing to the savings plan, as well as a potential revision to the fair value 
of the awards granted to factor in the probability of employees withdrawing from such a plan. The Group does not operate any 
employee share save schemes thus there is currently no impact of this revision on the financial statements. 
— Amendment to IAS 1, Presentation of financial statements (effective for accounting periods beginning on or after 1 January 2009). 
The amendment to IAS 1 will affect the presentation of the information in the primary statements.
(b )  S tandards, amendments and interpretations to published standards adopted early 
— IFRS 8, Operating segments (effective for accounting periods beginning on or after 1 January 2009). This standard replaces IAS 
14 in respect of the disclosure of segmental information. The Group has elected to adopt the provisions of this standard early in the 
financial statements. 
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1 Accounting policies (continued)
Basis of preparation
The ﬁ nancial statements are presented in pounds sterling, rounded to the nearest thousand pounds. They are prepared on the 
historical cost basis except for the revaluation to fair value of certain ﬁ nancial instruments. UK Company Law requires directors 
to consider whether it is appropriate to prepare the ﬁ nancial statements on the basis that the company and the Group are going 
concerns.  
The directors have reviewed the Group’s medium term forecasts along with reasonable downside scenarios, to determine whether 
the committed banking facilities are sufﬁ cient to support the Group’s projected liquidity requirements, and whether the forecast 
earnings are sufﬁ cient to meet the covenants associated with the banking facilities.
The Group’s business activities, together with the factors likely to affect its future development, performance and position are set 
out in the Chairman’s Statement on pages 2 to 5 and Chief Executive’s Statement on pages 6 to 9. The ﬁ nancial position of the 
Group, its cash ﬂ ows, liquidity position and borrowing facilities are described in the Financial Review on pages 20 and 21. In addition 
note 22 to the ﬁ nancial statements includes the Group’s objectives, policies and processes for managing its capital; its ﬁ nancial risk 
management objectives; details of its ﬁ nancial instruments and hedging activities; and its exposures to credit risk and liquidity risk.
The Group has considerable ﬁ nancial resources together with long term contracts with a number of customers and suppliers.  As 
a consequence, the directors believe that the Group is well placed to manage its business risks successfully despite the current 
uncertain economic outlook.
After making enquiries, the directors have a reasonable expectation that the company and the Group have adequate resources 
to continue in operational existence for the foreseeable future. Accordingly, they continue to adopt the going concern basis in 
preparing the Annual Report and ﬁ nancial statements.
Basis of consolidation 
The consolidated financial statements incorporate the results of Tikit Group plc and its subsidiary undertakings (together referred 
to as the “Group”) for the year ended 31 December 2008. 
Business Combinations 
The acquisition of subsidiaries is accounted for using the purchase method. The cost of acquisition is measured at the aggregate of 
the fair values, at the date of exchange, of assets given, liabilities incurred or assumed, and equity instruments issued by the Group 
in exchange for control of the acquiree, plus any costs directly attributable to the business combination. The acquiree’s identifiable 
assets, liabilities and contingent liabilities that meet the conditions for recognition under IFRS 3 are recognised at their fair value at 
the acquisition date. 
Goodwill arising on acquisition is recognised as an intangible asset and initially measured at cost, being the excess of the cost of 
the business combination over the Group’s interest in the net fair value of identifiable assets, liabilities and contingent liabilities 
recognised. 
Where merger accounting was used prior to the date of transition, merged subsidiary undertakings are treated as if they had always 
been a member of the Group. The results of such a subsidiary are included for the whole period in the year it joins the Group. The 
corresponding figures for the previous year include its results for that period, the book value of the assets and liabilities at the 
previous balance sheet date and the shares issued by the company as consideration as if they had always been in issue. Any difference 
between the nominal value of the shares acquired by the company and those issued by the company to acquire them are taken to the 
merger reserve. 
Business combinations that occurred before 1 January 2006, including those that were accounted for using the merger method of 
accounting under UK accounting standards have not been restated. 
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
1 Accounting policies (continued)
Goodwill 
Goodwill arising on an acquisition of a subsidiary undertaking, is the difference between the fair value of the consideration paid and 
the fair value of the assets and liabilities acquired. In calculating goodwill, the total consideration, both immediate and deferred, is 
taken into account. Where the deferred consideration is contingent and dependent upon future trading performance, an estimate 
of the value of likely consideration payable is made. Where the estimate is later amended it is reflected in the value of goodwill. 
Goodwill is initially recognised as an intangible asset at cost and is subsequently measured at cost less any accumulated impairment 
losses. Goodwill which is recognised as an asset is reviewed for impairment at least annually. Any impairment is recognised 
immediately as profit or loss and is not subsequently reversed. 
For the purpose of impairment testing, goodwill is allocated to each of the Group’s cash-generating units expected to benefit from 
the synergies of the combination. Cash-generating units to which goodwill has been allocated are tested for impairment annually, 
or more frequently when there is an indication that the unit may be impaired. Any impairment loss for goodwill is not reversed in a 
subsequent period. 
On disposal of a subsidiary the attributable amount of goodwill is included in the determination of the profit or loss on disposal. 
Goodwill and Business Combinations (IFRS 3) 
The Group has elected to take the exemption not to apply IFRS 3 retrospectively to business combinations occurring prior to the 
date of transition to IFRS. Goodwill arising on such acquisitions has therefore been retained at its UK GAAP carrying value of 
£4,510,000 at 1 January 2006. Under IFRS 3 this goodwill is subject to impairment reviews and is not amortised. 
Other intangible assets
(a) Customer related intangible asset
This is the value of the customer contracts identified on the acquisition of subsidiary undertakings. Identified amounts are 
amortised over their anticipated useful lives and are stated at cost less accumulated amortisation and less accumulated impairment 
losses.
(b) Research and development 
An internally generated intangible asset arising from the Group’s development of software and related processes is recognised only 
if all the following conditions are met: 
 an asset is created that can be identified (such as software); 
 it is probable that the asset created will generate future economic benefits; and 
 the development cost of the asset can be measured reliably. 
Internally generated intangible assets are amortised on a straight-line basis over their useful lives. This is estimated to be 3 years. 
The amortisation charge is within total operating costs on the face of the income statement. 
Where no internally generated asset can be recognised, development expenditure is recognised as an expense in the period in which 
it is incurred. 
Share-based payment 
When shares and share options are granted to employees a charge is made to the income statement to record the fair value of the 
awards at the date of grant in accordance with IFRS 2 “Share-based payment”. This charge is spread over the vesting period. 
The charge in the profit and loss account assumes options will lapse in accordance with historical leaver rates. In addition, some 
options are granted with non-market performance conditions attached. The charge in the profit and loss account takes into account 
whether these conditions have been met and the likelihood of future conditions being met. Any change to the estimates made in 
prior years is reflected in the current year income statement charge. 
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1 Accounting policies (continued)
Revenue recognition
Revenue represents the amounts receivable, net of value added tax, on the provision of the Group’s software, maintenance, 
consultancy and other services such as training. When a sale of the Group’s software is made to a customer the price normally 
includes the provision of third party maintenance and support provided by the Group. The support element is deferred and 
recognised over the period that the support is provided. This support and maint enanc e  revenue forms the major part of the Group’s 
managed services revenues. 
The licence element of the sale and third party maintenance is recognised as income when the following conditions have been 
satisfied: 
1)  The software has been provided to the customer in a form that enables the customer to utilise it. 
2)  There is a contractual relationship between the customer and the Group. 
3)  The ongoing obligations of the Group to the customer, aside from the support, have been met.
4)  The amount payable by the customer is determinable and there is a reasonable expectation of payment. 
Future software subscription revenues are likely to include both a licence and a maintenance element. 
Sales of hardware and consultancy are recognised at the point of delivery to the customer. The point of delivery in respect of 
consultancy services are when the terms of the contract have been fulfilled by the Group. 
Property, plant and equipment 
All property, plant and equipment are shown at cost less subsequent depreciation and impairment. Cost includes expenditure which 
is directly attributable to the acquisition of the items. 
Subsequent costs are included in the assets carrying amount only when it is probable that future economic benefits associated with 
the item will flow to the Group and the cost of the item can be measured reliably. 
Depreciation on assets is calculated to allocate the cost of each asset to its residual value over its estimated useful life as follows: 
Leasehold improvements — over length of lease
Computer equipment — 33% per annum
Office equipment — 25% per annum
Inventories 
Inventories are valued at the lower of cost and net realisable value. Cost of raw materials, consumables and goods purchased for 
resale means actual purchase price, including transport and handling, and is determined using the FIFO method. Net realisable value 
means estimated net selling price less further costs to completion. 
Leased assets 
Payments made in respect of operating leases are charged to the income statement on a straight-line basis over the lease term. The 
Group has no finance leases or hire purchase contracts. 
Taxation 
Income tax on the profit or loss for the year comprises current and deferred tax. 
The tax currently payable is based on the taxable profit for the year. Taxable profit differs from net profit as reported in the income 
statement because it excludes items of income or expense that are taxable or deductible in other years and it further excludes 
items that are never taxable or deductible. The Group’s liability for current tax is calculated using tax rates that have been enacted 
or substantively enacted by the balance sheet date. 
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
1 Accounting policies (continued)
Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amounts of assets and liabilities 
in the financial statements and the corresponding tax bases used in the computation of taxable profit, and is accounted for using 
the balance sheet liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences and 
deferred tax assets are recognised to the extent that it is probable that taxable profits will be available against which deductible 
temporary differences can be utilised. Such assets and liabilities are not recognised if the temporary difference arises from an 
initial recognition of goodwill or from the initial recognition (other than in a business combination) of other assets and liabilities in a 
transaction that affects neither the tax profit nor the accounting profit. 
The carrying amount of deferred tax assets is reviewed at each balance sheet date and reduced to the extent that it is no longer 
probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered. 
Deferred tax is calculated using tax rates that have been enacted or substantively enacted at the balance sheet date. Deferred tax 
is charged or credited in the income statement, except when it relates to items charged or credited directly to equity, in which case 
the deferred tax is also dealt with in equity. 
Retirement benefit costs 
Contributions to the Group personal pension scheme are charged to the income statement in the period in which they are incurred. 
The Group does not operate any defined benefit pension plans. 
Foreign currency 
Foreign currency transactions of individual companies are translated at the rates ruling when they occurred. Foreign currency 
monetary assets and liabilities are translated at the rate of exchange ruling at the balance sheet date. Any differences are taken to 
the income statement. 
The assets and liabilities of overseas operations are translated into sterling at the closing rate of exchange ruling on the balance 
sheet date. The income statements of foreign operations are translated at the average for the period where the rate approximates 
to the foreign exchange rate ruling at the date of the transactions. Exchange differences which arise from translation of the opening 
net assets of foreign subsidiary undertakings are taken to the foreign currency translation reserve. 
On 1 January 2006, the date of transition to IFRS, the Group used the exemption available under IFRS 1, “First time adoption of 
International Financial Reporting Standards”, which resulted in the cumulative translation differences for all foreign operations 
being deemed to be zero at the date of transition to IFRS. The gain and loss on a subsequent disposal of those foreign operations 
would exclude the differences that arose before the date of transition to IFRS and include only later translation differences. 
Segment reporting 
A business segment is a group of assets and operations whose operating results are regularly reviewed by the Group’s Board and 
for which discrete financial information is available. A geographical business segment is engaged in providing products or services 
within a particular economic environment that is subject to risks and returns that are different from those of segments operating in 
other economic environments. 
Financial instruments 
Financial assets and liabilities are recognised on the Group’s balance sheet when the Group becomes party to the contractual 
provisions of the instrument (see note 22). 
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1 Accounting policies (continued)
 Trade receivables — Trade receivables do not carry any interest and are stated at their fair value, then subsequently at  
amortised cost as reduced by appropriate allowances for estimated irrecoverable amounts. 
 Trade payables — Trade payables are not interest bearing and are stated at their fair value and then subsequently at 
amortised cost. 
 Cash and cash equivalents — Cash and cash equivalents includes cash in hand, deposits held at call with banks, and other  
short-term highly liquid investments with original maturities of three months or less. 
 Capital — Financial instruments issued by the Group are treated as equity if the holders have only a residual interest in the 
assets of the Group after the deduction of all liabilities. The Group’s ordinary shares are classified as equity  instruments. For 
the purposes of the disclosures given in Note 22 the Group considers its capital to comprise its ordinary share capital, share 
premium and accumulated retained earnings. 
Dividends 
Dividends are recorded in the period in which they are declared and appropriately authorised. 
Dividend income
Dividend income from investments is recognised when the shareholders’ rights to receive payment have been established. 
Provisions
Provisions are recognised when the Group has a present obligation as a result of a past event, and it is probable that the Group will 
be required to settle that obligation. Provisions are measured at the directors’ best estimate of the expenditure required to settle 
the obligation at the balance sheet date, and are discounted to present value where the effect is material. 
Employee benefit trust 
The balance sheet includes the assets and liabilities of the Employee Benefit Trust. Amounts paid and received by the trust for 
transactions in the company’s own shares are reported directly in equity. Shares held by the EBT are treated as cancelled for the 
purposes of calculating earnings per share. 
Treasury Shares 
Consideration paid or received for the purchase or sale of the company’s own shares for holding in treasury is taken directly to 
equity. The difference between the cost of consideration received on the sales of treasury shares and the weighted average cost of 
shares sold, is taken to the share premium account where consideration is greater than purchase price. 
All shares held in treasury are treated as cancelled for the purposes of calculating earnings per share. 
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
2 Critical accounting judgements and key sources of estimation uncertainty 
In the process of applying the Group’s accounting policies, which are described in note 1, management has made the following 
judgements that have the most significant effect on the amounts recognised in the financial statements (apart from those involving 
estimations, which are dealt with below). 
Impairment of goodwill 
Determining whether goodwill is impaired requires an estimation of the value in use of the cash-generating units to which goodwill 
has been allocated. The value in use calculation requires the entity to estimate the future cash flows expected to arise from the 
cash generating unit and a suitable discount rate in order to calculate present value. The carrying amount of goodwill at the balance 
sheet date was £12.89m. No impairment adjustment has been made for the year ended 31 December 2008. Further detail on 
judgements made in impairment calculations are given in note 12.
Share-based charges 
The Group has two types of equity-settled share-based remuneration schemes for employees. Employee services received, and 
the corresponding increase in equity, are measured by reference to the fair value of the equity instruments at the date of grant, 
excluding the impact of any non-market vesting conditions. The fair value of share options is estimated by using valuation models, 
such as Black—Scholes and binomial lattice, on the date of grant based on certain assumptions. Those assumptions are described in 
note 20 and include, among others, the dividend growth rate, expected volatility, expected life of the options and number of options 
expected to vest. More details including carrying values are disclosed in note 20. The charge recognised in future periods in respect 
of these schemes will vary if changes are made in respect of the estimates for the rate of lapse of the options. 
Identiﬁ cation of intangible assets acquired in business combinations
Management have identified intangible assets on acquisition following consultation with independent valuation experts. This 
requires management to exercise judgement regarding the nature of the intangible assets acquired and the fair value of those 
assets. Details of the acquisition of TFB Group Limited are given in note 11. Management determined that the only significant 
intangible assets acquired were customer contracts and non-contractual customer relationships and values were derived by 
considering the net present value of forecast incremental cash flows directly attributable to the assets over their useful lives. 
The allocation of purchase consideration to intangible assets is important as it determines amounts that will be charged to the 
consolidated income statement as the assets are amortised.
Useful lives of intangible assets and property
Intangible assets and property, plant and equipment are amortised or depreciated over their useful lives. Useful lives are based 
on the management’s estimates of the period that the assets will generate revenue, which are periodically reviewed for continued 
appropriateness. Changes to estimates can result in significant variations in the carrying value and amounts charged to the 
consolidated income statement in specific periods. More details including carrying values are included in notes 11 and 13. 
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3  Segment Information
The segment reporting format is determined to be business segments as the Group’s risks and rates of return are affected 
predominantly by the differences in the products and services provided. 
All the segments are focused on providing software and services to law firms and accountancy practices. 
The consultancy segment provides business and technical services in relation to the implementation of IT solutions. The managed 
services segment provides application and infrastructure support services. 
The software segment provides application and infrastructure software. 
The hardware segment provides hardware and peripherals. Hardware is not a focus for the Group but is sometimes sold as part of an 
IT infrastructure solution. 
2008
  Managed
 Consultancy Services Software Hardware Total
 £’000 £’000 £’000 £’000 £’000
Segment revenue 7,966 12,468 6,914 1,124 28,472
Segment gross profit 1,852 5,106 2,865 178 10,001
Unallocated costs*     (2,558)
Gross profit     7,443
Administrative e xpenses     (3,858)
Operating profit     3,585
Finance income     38
Finance costs     (134)
Profit before taxation     3,489
* Unallocated costs include development and sales costs
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
3  Segment Information (continued)
2007
 Consultancy Services Software Hardware Total
 £’000 £’000 £’000 £’000 £’000
Segment revenue 7,932 9,628 8,117 7 49 26,426
Segment gross profit 1,607 3,328 2,577 175 7,687
Unallocated c osts*     (1,604)
Gross p rofit     6,083
Administrative e xpenses     (2,737)
Operating profit     3,346
Finance income     54
Finance costs     (7)
Profit before taxation     3,393
* Unallocated costs include development and sales costs 
The assets and liabilities of the Group cannot be allocated to the above segments. For internal reporting purposes balance sheets 
are not split into segments.
Revenue by destination is as follows:
   2008 2007
   £’000 £’000
United Kingdom   22,774 20,858
Continental Europe   4,448 4,591
Rest of the World   1,250 977
   28,472 26,426
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3  Segment Information (continued)
Revenue, net profit and net assets are attributable to the principal activity of the Group and derive from operations located in the 
UK, France and Spain as follows:
 Revenue Pre—tax profit Net assets
 2008 2007 2008 2007 2008 2007
 £’000 £’000 £’000 £’000 £’000 £’000
UK 25,425 23,251 3,585 3,369 13,847 7,904
Europe 3,047 3,175 (96) 24 406 372
 28,472 26,426 3,489 3,393 14,253 8,276
4 Operating profit
    2008 2007
    £’000 £’000
This is arrived at after charging/(crediting):
Depreciation    282 253
Amortisation of intangible fixed assets   359 29
Share—based charges (equity settled)   245 231
Research and development costs   566 289
Operating leases — rent of buildings   258 194
 — motor leases   37 29
Loss/(profit) on disposal of property, plant and equipment   20 (11)
Auditors’ remuneration — fees payable to the company’s auditors for the
    audit of the company’s annual accounts   17 39
 — fees payable to the company’s auditors and their associates for other services
     — audit of the company’s subsidiaries   34 26
     — tax services   13 12
     — other services   — 10
The following non-recurring items have been (credited)/charged to operating profit
   2008 2007
   £’000 £’000
Premium from surrender of lease on previous head office (net of relocation costs)   (304) —
Redundancy and associated costs arising from business reorganisations   246 —
Net non-recurring income   (58) —
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
5 Directors and employees
Staff costs for all employees, including Executive directors consist of:
   2008 2007
   £’000 £’000
Wages and salaries   9,990 7,857
Social security costs   1,320 1,136
Pension costs   301 224
Share-based charges   245 231
   11,856 9,448
The Group operates defined contribution pension schemes. The assets of these schemes are held separately from the Group. 
The pension cost is shown above. 
The average number of employees of the Group during the year, including Executive directors, was as follows: 
   2008 2007
   Number Number
Services   184 149
Sales   20 20
Administration   29 27
   233 196
During the year the Group had 6 (2007: 5) directors, including Non-Executive directors, providing services to the Group. 
During the year 4 directors (2007: 3) participated in a defined contribution pension scheme. During the year none of the directors 
(2007: none) exercised share options.
Emoluments of the highest paid director: 
   2008 2007
   £’000 £’000
Emoluments   167 142
Pension costs — amounts paid to defined contribution scheme   17 14
   184 156
Directors’ emoluments are detailed, by director, in the Remuneration report. 
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5 Directors and employees (continued)
The share options of the directors under The Tikit Long Term Incentive Plan (LTIP) are set out below:
 31 December  31 December Exercise Exercise
 2008 2007 price period
 Number Number
D Lumsden 40,000 40,000 1p 1 Jan 2010 to 
    30 Dec 2017
D Lumsden — granted on 31 December 2008 5,000 — 1p 1 Jan 2011 to 
    30 Dec 2018
M Kent — granted on 31 December 2008 5,000 — 1p 1 Jan 2011 to 
    30 Dec 2018
Options over 10,000 shares lapsed during the year in respect of P Giuffredi.
The share options of the directors under The Tikit Group EMI Share Option Scheme are set out below: 
 31 December  31 December Exercise Exercise
 2008 2007 price period
 Number Number
D Lumsden — granted on 31 December 2008 94,800 — 126.5p 31 Dec 2011 to
    30 Dec 2018
M Kent — granted on 31 December 2008 94,800 — 126.5p 31 Dec 2011 to
    30 Dec 2018
Options over 100,000 shares lapsed during the year in respect of P Giuffredi.
The share options of the directors under The Tikit Group Unapproved Share Option Scheme are set out below: 
 31 December  31 December Exercise Exercise
 2008 2007 price period
 Number Number
D Lumsden — granted on 31 December 2008 55,200 — 126.5p 31 Dec 2011 to
    30 Dec 2018
M Kent — granted on 31 December 2008 5,200 — 126.5p 31 Dec 2011 to
    30 Dec 2018
The market price of the shares at 31 December 2008 was 126.5p and the range during the financial year was 126.5p to 296.0p. 
£21,000 (2007: £17,000) of the Group’s share option charges were in respect of options granted to directors.
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
6 Finance Income
   2008 2007
   £’000 £’000
Bank interest received   16 54
Other interest received   22 —
   38 54
7 Finance Costs
   2008 2007
   £’000 £’000
Bank interest   121 —
Bank charges   13 7
   134 7
8 Taxation on profit
(a) Analysis of charge in year
    2008 2007
    £’000 £’000
Current tax
UK corporation tax on profits for the year    919 1,011
Overseas tax on profits for the year    22 —
Adjustments in respect of previous periods    (7) 57
Total current tax    934 1,068
Deferred tax
Adjustments in respect of previous periods    — (27) 
Deferred tax credit    (4) (22)
Total tax expense    930 1,019
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8 Taxation on profit (continued)
(b) Factors affecting tax charge for the year
The tax assessed for the year differs from that obtained by applying the standard rate of corporation tax in the UK of 28.5% 
(2007: 30%).
The differences are explained below:
   2008 2007
   £’000 £’000
Profit on ordinary activities before tax   3,489 3,393
Profit on ordinary activities multiplied by standard rate of UK corporation tax of 28.5% (2007: 30%)  994 1,018
Effects of:
Expenses not deductible for tax purposes   21 87
Difference between capital allowances for period and depreciation   9 15
Capitalised software development costs   (27) —
Research and development tax credit   (184) —
Amortisation of customer related intangible   79 —
Share-based charges   70 —
Exercised share options   (70) (27)
Tax losses   52 —
Movements on provisions   — (44)
Tax rate differences   (3) —
Adjustments in respect of previous periods   (7) 19
Deferred tax movements   (4) (49)
Total tax expense (note 8(a))   930 1,019
9 Dividends
   2008 2007
   £’000 £’000
Interim paid of 1.90p (2007: 1.75p) per share   276 224
Final paid of 3.25p (2007: 2.75p) per share relating to the previous year’s results   416 353
   692 577
The directors are recommending a proposed final dividend of £593,000 (4.1p per share) for the year.
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
10 Earnings per share
The calculation of earnings per ordinary share is based on profit after tax and the weighted average number of ordinary shares in 
issue during the year.
The weighted average number of ordinary shares used in the calculation of earnings per share is as follows:
   2008 2007
   Number Number
Weighted average ordinary shares in issue during the year   14,129,000 12,781,000
Potentially dilutive share options under the Group’s share option schemes   281,000 385,000
Weighted average ordinary shares for diluted earnings per share   14,410,000 13,166,000
An adjusted earnings per share has also been calculated in addition to the basic earnings per share and is based on earnings 
adjusted to eliminate the effects of amortisation and share option-based charges and the related tax thereon. It has been calculated 
to allow shareholders to gain a clearer understanding of the trading performance of the Group. 
 2008 2008 2008 2007 2007 2007
  Basic Diluted  Basic Diluted
  pence per pence per  pence per pence per
 £’000 share share £’000 share share
Basic earnings:
Profit after tax 2,559 18.1 17.8 2,37 4 18.6 18.1
Adjustments:
Share-based charges 245 1.7 1.7 231 1.8 1.8
Tax on share-based charges 50 0.4 0.3 (34) (0.3) (0.3)
Amortisation 359 2.5 2.5 29 0.2 0.1
Tax on amortisation (101) (0.7) (0.7) (8) — —
Adjusted earnings 3,112 22.0 21.6 2,592 20.3 19.7
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11 Intangible assets
  Customer   Total other
  related  Development intangible
 Goodwill intangible costs assets
 £’000 £’000 £’000 £’000
Balance at 1 January 2007 5,464 — 31 31
Adjustment to deferred consideration 269 — — —
Additions — internally developed — — 177 177
Balance at 31 December 2007 5,733 — 208 208
Additions — acquisition 7,152 4,800 — 4,800
Additions — internally developed — — 175 175
Balance at 31 December 2008 12,885 4,800 383 5,183
Accumulated amortisation
Balance at 1 January 2007 — — — —
Amortisation charge for the year — — 29 29
Balance at 31 December 2007 — — 29 29
Amortisation charge for the year — 277 82 359
Balance at 31 December 2008 — 277 111 388
Net book value
At 1 January 2007 5,464 — 31 31
At 31 December 2007 5,733 — 179 179
At 31 December 2008 12,885 4,523 272 4,795
Goodwill — the adjustments to deferred consideration in 2007 relates to the increase in cash and shares due to the vendors of 
Shamrock Marketing Limited under the earn-out arrangements. 
Goodwill and customer related intangible — the acquisition relates to the entire share capital of TFB Group Limited, a leading 
provider of practice management solutions to law firms, who were acquired on 2 April 2008. The total consideration including 
expenses was £7,598,000.
The development costs assets relate to capitalised software development.
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
11 Intangible assets (continued)
Details of the fair value of assets acquired in respect of TFB Group Limited are set out below
   Fair value
   adjustments 
   and accounting 
   policy  Fair value
  Book value alignment on acquisition
  £’000 £’000 £’000
Goodwill  1,115 (1,115) —
Customer related intangible asset  — 4,800 4,800
Deferred tax assets  29 — 29
Property, plant and equipment  85 — 85
Inventories  14 — 14
Trade and other receivables  1,294 (51) 1,243
Trade and other payables  (3,185) (19) (3,204)
Current tax liabilities  (110) — (110)
Deferred tax liabilities  — (1,344) (1,344)
Net assets  (758) 2,271 1,513
Cash consideration paid including costs    4,282
Repayment of loan on acquisition    1,600
Less cash acquired with business    (533)
Net cash outflow    5,349
Consideration given in shares    3,316
Goodwill arising on consolidation    7,152
The fair value adjustments above have arisen as follows:
(i) Recognition of intangible assets for customer relationships.
(ii) Assets and liabilities have been fair valued at the date of acquisition. 
(iii) As required by IAS 12 “Income Taxes”, current and deferred tax has been provided on the above adjustments.
The goodwill arising on the acquisition of £7,152,000 is attributable to the anticipated profitability from the sale of  existing products 
in new markets, and the anticipated future technological and operational synergies from the integration into the Group.
TFB Group Limited contributed £3,961,000 to revenue and £1,091,000 to the Group’s profit before tax for the period between the 
date of acquisition and 31 December 2008. If the acquisition of TFB Group Limited had been completed on the first day of the 
current period, Group revenues for the period would have been £29,734,000 and Group profit from continuing operations after tax 
would have been £2,651,000.
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12 Goodwill and impairment 
Details of goodwill allocated to cash-generating units (CGUs) for which the amount of goodwill so allocated is significant in 
comparison to total goodwill is as follows: 
 Goodwill 
 Carrying Amount
   2008 2007
   £’000 £’000
Shamrock Marketing Limited   1,337 1,337
LECsoft SAS (France)/Tikit Solutions (Spain)   1,550 1,550
Tikit Limited/unallocated   2,846 2,846
TFB Group Limited   7,152 —
   12,885 5,733
It has only been possible to separately identify Shamrock Marketing Limited, the operations in France (LECsoft SAS) and Spain (Tikit 
Solutions SL) and TFB Group Limited as separately identifiable cash-generating units. The other acquisitions made by the Group 
(see note 14) have had their trade and assets transferred into Tikit Limited and fully integrated in such a way that it is not possible 
to identify cash flows that arise from them separately from Tikit Limited. 
The operations in France and Spain are managed by a single management team and the earn-out consideration (and goodwill) was 
calculated by reference to the combined operations. For this reason the future cash flows of the combined operations of France and 
Spain are used in the calculations of the recoverable amount. 
The recoverable amounts of all the above CGUs have been determined from value in use calculations based on cash flow projections 
from formally approved budgets for 2009 and estimates for subsequent years. The profit growth estimates for future years range 
from 10% to 15% growth on 2009 and reflect actual growth achieved in recent years and management’s view of future growth 
opportunities. Annual cash flows have been used for 2009 through 2013. Thereafter, discounted cash flows have been estimated 
using the 2013 cash flow in perpetuity. Sensivities have been applied to the impairment calculations, both reducing growth and 
increasing discount rates, and there is no indication of significant impairment when reasonable downside sensivities are applied.
 
 Shamrock LECsoft/ Tikit TFB
 Marketing Limited Tikit Spain Limited Group Limited
2008 % % % %
Post tax discount rate 10 10 10 10
Profit growth rate 15 15 10 10
2007 % % % %
Post tax discount r ate 12 12 12 —
Profit growth rate 15 15 15 —
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
13 Property, plant and equipment
 Leasehold  Computer Office
 improvements equipment equipment Total
 £’000 £’000 £’000 £’000
Cost
At 1 January 2007 136 1,374 498 2,008
Additions 11 193 2 206
Disposals — (34) — (34)
At 31 December 2007 147 1,533 500 2,180
Acquisition 10 144 82 236
Additions 209 152 77 438
Disposals (48) (532) (330) (910)
At 31 December 2008 318 1,297 329 1,944
Depreciation
At 1 January 2007 63 1,049 418 1,530
Provision for year 23 199 31 253
Disposals — (18) — (18)
At 31 December 2007 86 1,230 449 1,765
Acquisition 10 69 72 151
Provision for year 26 221 35 282
Disposals (38) (525) (327) (890)
At 31 December 2008 84 995 229 1,308
Net book value
At 1 January 2007 73 325 80 478
At 31 December 2007 61 303 51 415
At 31 December 2008 234 302 100 636
14  Principal Subsidiaries
Subsidiary undertakings 
The following were subsidiary undertakings at the end of the year and have all been included in the consolidated financial 
statements: 
   Proportion of
  voting rights
 Country of and ordinary 
Name incorporation share capital held Nature of business
Tikit Limited UK 100% IT services and software
Lecsoft SAS France 100% IT services and software
Tikit Solutions SL Spain 100% IT services and software
Shamrock Marketing Limited UK 100% Marketing data services
TFB Group Limited UK 100% IT services and software
Aurra Consulting Limited UK 100% Non-trading
Granite & Comfrey Limited UK 100% Non-trading
Tikit NIS Limited UK 100% Non-trading
All subsidiaries are directly held by Tikit Group plc.
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15 Inventories
   2008 2007
   £’000 £’000
Consumables   112 62
   112 62
There is no material difference between the replacement cost of inventories and the amounts stated above.
16 Trade and other receivables
   2008 2007
   £’000 £’000
Trade receivables   7,487 9,006
Prepayments and accrued income   529 527
   8,016 9,533
17 Deferred tax 
Deferred tax asset
Deferred tax assets have been recognised on the basis that it is probable that these assets will be recovered. There are no 
unrecognised deferred tax assets at 31 December 2008.
The movement in the deferred tax asset is as shown below:
   2008 2007
   £’000 £’000
At 1 January   228 176
Transfer to deferred tax liability   53 —
Transfer from corporation tax   23 —
Arising on acquisition   29 —
Income statement (charge)/credit   (50) 49
Taken to equity — share options   (83) 3
Currency   18 —
At 31 December   218 228
Details of the deferred tax asset, amounts credited/(charged) to the consolidated income statement and amounts credited/(charged) 
to reserves are as follows:
   Credited/ Credited/
   (charged) (charged)
  Asset to income to reserves
  2008 2008 2008
  £’000 £’000 £’000
Depreciation in excess of capital allowances  85 10 —
Short-term temporary differences on share option charges  29 (121) (83)
Tax losses  104 61 —
  218 (50) (83)
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
17 Deferred tax (continued)
   Credited/ Credited/
   (charged) (charged)
  Asset to income to reserves
  2007 2007 2007
  £’000 £’000 £’000
Depreciation in excess of capital allowances  48 10 —
Short-term temporary differences on share option charges  233 92 3
Short-term temporary differences on software
development capitalisation and amortisation  (53) (53) —
  228 49 3
Deferred tax liability
Deferred tax liabilities have been recognised on the basis that it is probable that these liabilities will crystallise.
The movement on the deferred tax liability is as shown below:
    2008
    £’000
Transfer from deferred tax asset    53
Acquisition    1,344
Credited to income statement    (54)
At 31 December    1,343
Details of the deferred tax liability and amounts credited/(charged) to the consolidated income statement and amounts 
credited/(charged) to reserves are as follows:
    Credited/
    (charged)
   Liability to income
   2008 2008
   £’000 £’000
Short-term temporary differences on software development capitalisation and amortisation  77 (24)
Short-term temporary differences on customer related intangible    1,266 78
   1,343 54
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18 Provision for deferred contingent consideration
    Amount to be 
    satisfied 
    in cash
    £’000
At 1 January 2008    680
Amount paid    (680)
At 31 December 2008    —
The deferred consideration is in respect of the acquisition of Shamrock Marketing Limited. The amount was paid in January 2008. 
19 Share capital
  2008 2008 2007 2007
  Number £’000 Number £’000
Authorised
Ordinary shares of 10p each  19,490,000 1,949 19,490,000 1,949
Preference shares of £1 each  51,000 51 51,000 51
Allotted, called up and fully paid
Ordinary shares of 10p each  14,727,649 1,473 13,053,843 1,305
Preference shares of £1 each
(included in current liabilities)  1,000 1 1,000 1
  2008 2008 2007 2007
  Number £’000 Number £’000
Issued and fully paid
Ordinary shares of 10p each
At beginning of the year  13,053,843 1,305 12,763,318 1,276
Employee share options exercised  232,287 23 39,066 4
Shares issued for deferred consideration  — — 251,459 25
Shares issued for acquisition  1,441,519 145 — —
At end of year  14,727,649 1,473 13,053,843 1,305
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
19 Share capital (continued)
During the year 232,287 shares were issued as a result of the exercise of share options. 
The table below shows the shares held by the company. 
   2008 2007
   Number Number
Ordinary shares held by Employee Benefit Trust (“EBT”)   13,456 13,456
Treasury shares held by the company   250,000 250,000
Shares were purchased into treasury to cover the potential requirements of a Long Term Incentive Plan (“LTIP”) which was approved 
at the 2007 AGM. The shares held in treasury account for 1.70% of ordinary shares in issue at the year end (2007: 1.92%). 
Preference shares 
There are 1,000  £1 preference shares which were issued at par. These have been included in accruals and deferred income as 
current liabilities. 
The holders of the preference shares have the right to receive a fixed cumulative dividend of 5% per annum calculated on the 
amount paid up. 
The company will redeem any unredeemed preference shares on 31 December 2010. 
The shares are redeemable at par and carry no voting rights. They rank in priority to the ordinary shares for repayment in the event 
of the company being wound up. 
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20 Share options 
The Group operates an Inland Revenue Approved Company Share Option Plan (CSOP), an Enterprise Management Incentive Scheme 
(EMI), an Unapproved share options plan (Unapproved) and an Executive Long Term Incentive Plan (LTIP). 
The CSOP is an HM Revenue & Customs approved discretionary employee share option scheme. There is a three year vesting period 
and no performance conditions attached to the grants. 
The EMI is an HM Revenue & Customs approved discretionary director and employee share option scheme. There is a three year 
vesting period. Performance conditions are attached to the grants to directors and key management. No performance conditions are 
attached to the grants to other employees. 
The Unapproved scheme exists for grants to directors and key management where the value of the options granted is in excess of 
the EMI scheme limit of £120,000 per individual. Performance conditions and vesting periods are the same as for the EMI scheme. 
The LTIP scheme exists for grants to directors and key management. The scheme was approved at the 2007 AGM. The vesting period 
is three years. Performance conditions relate to the average compound growth in the Group’s Earnings Per Share (“EPS”) over a 
three year period. For options to partially vest EPS growth over the three year period must be at least 10% per annum. In order for 
all the options to vest average compound EPS growth must be not less than 20% per annum. 
A reconciliation of the option movements for each of the above schemes over the year to 31 December 2008 is as follows: 
  2008 2008 2007 2007
   Weighted   Weighted
   Average   Average
Inland Revenue Approved   Exercise  Exercise
Company Share Option Plan:  Number Price (£) Number Price (£)
Outstanding at beginning of the year  43,482 1.41 91,038 1.10
Granted during the year  82,646 1.83 5,381 2.53
Forfeited during the year  (2,901) 2.11 (15,238) 1.43
Exercised during the year  — — (37,699) 0.81
Outstanding at end of year  123,227 1.67 43,482 1.41
Exercisable at end of year  21,350 0.82 19,091 0.86
The weighted average share price at the date of exercise for the options exercised was £nil (2007: £3.16). The total charge for the 
year relating to the scheme was £9,000 (2007: £6,000) and was taken to the income statement.
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
20 Share options (continued) 
  2008 2008 2007 2007
   Weighted  Weighted
   Average   Average
Enterprise Management   Exercise  Exercise
Incentive Scheme:  Number Price (£) Number Price (£)
Outstanding at beginning of the year  427,905 1.51 367,531 1.28
Granted during the year  536,568 1.48 80,230 2.58
Forfeited during the year  (81,560) 1.32 (18,389) 1.53
Exercised during the year  (126,816) 1.33 (1,467) 1.50
Outstanding at end of year  756,097 1.54 427,905 1.51
Exercisable at end of year  124,299 1.15 — —
The weighted average share price at the date of exercise for the options exercised was £2.45 (2007: £3.17). The total charge for the 
year relating to the scheme was £65,000 (2007: £78,000).
  2008 2008 2007 2007
   Weighted  Weighted
   Average  Average
   Exercise  Exercise
Unapproved option plan:  Number Price (£) Number Price (£)
Outstanding at beginning of the year  224,979 1.56 180,209 1.48
Granted during the year  248,432 1.91 44,770 1.88
Forfeited during the year  (71,667) 1.70 — —
Exercised during the year  (105,471) 1.35 — —
Outstanding at end of year  296,273 1.90 224,979 1.56
Exercisable at end of year  88,071 1.36 — —
The weighted average share price at the date of exercise for the options exercised was £2.36 (2007: £nil). The total charge for the 
year relating to the scheme was £82,000 (2007: £59,000).
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20 Share options (continued) 
  2008 2008 2007 2007
   Weighted   Weighted
   Average   Average
Executive Long Term   Exercise  Exercise
Incentive plan:  Number Price (£) Number Price (£)
Outstanding at beginning of the year  215,000 0.01 — —
Granted during the year  80,000 0.01 215,000 0.01
Forfeited during the year  (45,000) 0.01 — —
Outstanding at end of year  250,000 0.01 215,000 0.01
Exercisable at end of year  — — — —
The total charge for the year relating to the scheme was £89,000 (2007: £88,000). 
For share options granted during the period, the weighted average fair value of the options was 100.7p (2007: 70.7p) and the 
weighted average share price at grant date was 173.3p (2007: 291.7p). 
The following information is relevant in the determination of the fair value of the options granted during the current and prior year: 
   2008 2007
   £’000 £’000
Option Pricing Model   Binomial Binomial
Expected volatility   30% to 40% 30%
Expected dividend growth rate   1.5% to 2.5% 1.5%
Risk-free rate   4.66% to 5.16% 4.6%
Vesting period   3 years 3 years
Option life   10 years 10 years
Expected life   3 years 3 years
The volatility assumption is based upon a statistical analysis of daily share prices over the past three years. 
The Group did not enter into any share-based payment transactions with parties other than employees during the current or 
previous period. 
The expected life of options is based on historical data and is not necessarily indicative of exercise patterns that may occur.
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
21 Reconciliation of movement in share capital and reserves
 Ordinary  Treasury Share  Capital  Profit EBT
 share  share premium Merger redemption T ranslation and loss share
 capital reserve account reserve reserve reserve account reserve Total
 £’000 £’000 £’000 £’000 £’000 £’000 £’000 £’000 £’000
At 1 January 2008 1,305 (629) 1,508 903 124 51 5,024 (10) 8,276
Changes in equity for 2008
Shares sold from treasury — 629 92 — — — — — 721
Shares purchased into treasury — (494) — — — — — — (494)
Exercise of share options (note 19) 23 — 290 — — — — — 313
Dividends paid — — — — — — (692) — (692)
Acquisition — shares issued 145 — — 3,171 — — — — 3,316
Credit in respect of 
share-based charges — — — — — — 245 — 245
Changes in equity 168 135 382 3,171 — — (447) — 3,409
Equity element of deferred tax 
on share-based charges  — — — — — — (83) — (83)
Currency translation gains — — — — — 92 — — 92
Amounts recognised 
directly in equity — — — — — 92 (83) — 9
Profit for the year — — — — — — 2,559 — 2,559
Balance at 31 December 2008 1,473 (494) 1,890 4,07 4 124 143 7,053 (10) 14,253
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21 Reconciliation of movement in share capital and reserves (continued)
       Capital
 Ordinary  Treasury Shares Share  Redemp-  Profit EBT
 share  share to be premium Merger tion T ranslation and loss share
 capital reserve issued account reserve reserve reserve account reserve Total
 £’000 £’000 £’000 £’000 £’000 £’000 £’000 £’000 £’000 £’000
At 1 January 2007 1,276 (234) 44 1,481 1,264 124 — 2,993 (10) 6,938
Changes in equity for 2007
Shares purchased 
into treasury — (395) — — — — — — — (395)
Exercise of share options 
(note 19) 4 — — 27 — — — — — 31
Dividends paid — — — — — — — (577) — (577)
Deferred consideration 
— shares issued 25 — (25) — — — — — — —
Deferred consideration 
— amounts transferred 
to cash — — (19) — (361) — — — — (380)
Credit in respect of 
share-based charges — — — — — — — 231 — 231
Changes in equity 29 (395) (44) 27 (361) — — (346) — (1,090)
Equity element of 
deferred tax on 
share-based charges  — — — — — — — 3 — 3
Currency 
translation gains — — — — — — 51 — — 51
Net Income recognised 
directly in equity — — — — — — 51 3 — 54
Profit for the year — — — — — — — 2,374 — 2,374
Balance at 
31 December 2007 1,305 (629) — 1,508 903 124 51 5,024 (10) 8,276
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
21 Reconciliation of movement in share capital and reserves (continued)
The following describes the nature and purpose of each reserve within owners’ equity
Reserve Description and Purpose
Share capital Amount subscribed for share capital at nominal value.
Treasury share Amount paid for shares held in treasury.
Share premium Amount subscribed for share capital in excess of nominal value.
Merger Represents:
  the premium on shares issues where the company has taken advantage of the merger re lief
  provisions under section 131 of the Companies Act 1985 on the acquisition of subsidiaries; and 
  the dif ference between the nominal value of the acquired shares and those issued to acquire
  them, when accounting for subsidiary undertakings using merger accounting. 
Capital redemption Amounts transferred from share capital on redemption of issued shares.
Translation Gains/losses arising on retranslating the net assets of overseas operations into sterling.
Profit and loss Cumulative net gains and losses recognised in the consolidated income statement.
EBT share Amount paid for shares held by employee benefit trust
EBT share reserve 
The employee benefit trust (EBT) was established on 26 September 2002 in order to provide for the future obligations of the 
company for shares awarded under its share option schemes. Under the scheme the trustees purchase the company’s ordinary 
shares using funds supplied under a loan agreement with the company. 
 Shares held in Trust
    Cost
   Number £’000
Cost
At 1 January 2008   13,456 10
At 31 December 2008   13,456 10
Market value at 31 December 2008    17
Market value at 31 December 2007    35
At 31 December 2008, £10,000 (2007: £148,000) had been loaned by the company to the EBT to finance the purchase of ordinary 
shares. The balance of cash held by the Trust, £nil (2007: £80,000), is included in the balance sheet as cash at bank and in hand. 
None of the above shares have vested unconditionally to employees.
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22  Financial instruments 
In common with all other businesses, the Group is exposed to risks that arise from its use of financial instruments. This note 
describes the Group’s objectives, policies and processes for managing those risks and the methods used to measure them. 
There have been no substantive changes in the Group’s exposure to financial instrument risks, its objectives, policies and processes 
for managing those risks or the methods used to measure them from previous periods unless otherwise stated in this note. 
Principal financial instruments 
The principal financial instruments used by the Group, from which financial instrument risk arises, are as follows: 
 trade receivables 
 cash and cash equivalents 
 trade payables 
All financial assets are designated as loans and receivables and all financial assets are measured at amortised cost which is not 
considered to be materially different to fair value. 
  Financial liabilities 
  measured at 
 Loans and receivables amortised cost
  2008 2007 2008 2007
  £’000 £’000 £’000 £’000
Current financial assets
Trade receivables  7,487 9,006 — —
Cash and cash equivalents  862 2,545 — —
Current financial liabilities
Trade payables  — — 3,715 4,196
Other tax liabilities  — — 1,258 1,369
Corporation tax liability  — — 554 555
Accruals  — — 1,682 1,643
Preference shares  — — 1 1
Provisions for deferred consideration  — — — 680
Bank overdraft  — — 569 —
Total  8,349 11,551 7,779 8,444
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
22  Financial instruments (continued)
General objectives, policies and procedures 
The Board has overall responsibility for the determination of the Group’s risk management objectives and policies and, whilst 
retaining ultimate responsibility for them, it has delegated the authority for designing and operating processes that ensure the 
effective implementation of the objectives and policies to the Group’s Finance Director. 
The overall objective of the Board is to set policies that seek to reduce risk as far as possible without unduly affecting the Group’s 
competitiveness and flexibility. Further details regarding these policies are set out below: 
Credit Risk 
Credit risk arises principally from the Group’s trade receivables. 
The Group almost exclusively sells to firms of lawyers and accountants which are traditionally structured as partnerships. For this 
reason the Group does not credit check customers before it enters into business with them. However, insolvencies of law firms and 
accountants are rare and the Group has not suffered significant loss historically from one of these types of customers. 
The Group has no significant exposure to large or key customers with the largest customer not exceeding 5% of Group revenues. 
The maximum exposure to credit risk is the trade receivable balance at the year end. 
The Board receives a monthly report detailing all customer accounts which are overdue. Where the customer has commercial issues 
with the product or service invoiced the overdue accounts are allocated to the appropriate member of the senior management team 
on the face of the report for resolution. The circumstances of the individual customer and issues relating to the products supplied 
and the work being undertaken for them are discussed at Board meetings. 
  Not yet due Overdue Total
  £’000 £’000 £’000
Trade receivables at 31 December 2008  6,862 625 7,487
Trade receivables at 31 December 2007  8,238 768 9,006
Appropriate provision is made for bad and doubtful debts and disputed amounts. At 31 December 2008 the amount provided was 
£191,000 (2007: £159,000).
The movements on the provision during the year are summarised below:
   2008 2007
   £’000 £’000
At 1 January   159 171
Increase in provisions   83 90
Recovered amounts reversed   (51) (102)
At 31 December   191 159
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22  Financial instruments (continued)
Liquidity Risk 
Liquidity risk arises from the Group’s management of working capital. It is the risk that the Group will encounter difficulty in meeting 
its financial obligations as they fall due. 
The Group’s policy as regards liquidity is to ensure sufficient cash resources are maintained to meet short-term liabilities. All 
financial liabilities at the year end are due within 180 days. 
The Group has an overdraft facility for general business purposes of £1,000,000 with Royal Bank of Scotland plc. Interest is charged 
at 1.75% above base rate. The Group also has a £4,000,000 revolving loan facility with the Royal Bank of Scotland plc, reducing to 
£2,500,000 on 31 December 2009 and expiring on 31 March 2011. Interest is charged at 1.75% above cost of funds. No amounts were 
drawn down against the revolving loan facility at 31 December 2008.
The only significant financial asset the Group has is cash at bank. Cash is held either on current or on short-term deposits at floating 
rates of interest determined by the relevant bank’s prevailing base rate. Part of the cash at bank is held in euro and US dollar 
accounts. 
Currency Risk 
The Group’s policy is, where possible, to allow Group entities to settle liabilities denominated in their functional currency with cash 
generated from their own operations in that currency. 
The Group is exposed to currency risk on sales and purchases made in US dollars and euros. The directors consider the 
appropriateness of the use of currency derivatives to hedge foreign exchange risk when they deem such risk to be material to the 
Group’s operations. No material forward exchange contracts were entered into in either the current or comparative period. 
The table overleaf shows the Group’s currency exposures that give rise to the net currency gains and losses recognised in the profit 
and loss account. Such exposures comprise the financial assets and financial liabilities of the Group that are not denominated in the 
operating (“functional”) currency of the operating unit involved. 
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Consolidated Financial Statements
Notes to the Consolidated Financial Statements  for the year ended 31 December 2008
22  Financial instruments (continued)
As at 31 December 2008, these exposures were as follows:
Net foreign currency financial assets/(liabilities)
 Financial assets Financial liabilities
  2008 2007 2008 2007
  £’000 £’000 £’000 £’000
US dollar  314 531 (138) (1,820)
Euro  367 532 (298) (85)
Australian dollars  — 54 — —
At 31 December  681 1,117 (436) (1,905)
The foreign currency exposures disclosed above arise in the Group’s UK subsidiaries only. The Group’s French and Spanish 
subsidiaries’ functional currency is euros and they have no significant exposure to other currencies. 
If the exchange rate on uncovered exposures were to move significantly between the year end and date of payment or receipt 
there could be an impact on the Group’s gross profit. As all financial assets and liabilities are short-term in nature, this risk is not 
considered to be material. 
Capital 
The Group considers its capital to comprise its ordinary share capital, share premium and accumulated retained earnings. In 
managing its capital, the Group’s primary objective is to ensure its continued ability to provide a consistent return for its equity 
shareholders through a combination of capital growth and distributions. The Group considers a combination of equity funding and 
debt finance to be appropriate for the Group but keeps this under review bearing in mind the risks, costs and benefits to equity 
shareholders of debt finance. 
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23  Related party transactions 
Mr D Sturdy is a director of Granite & Comfrey Limited and owns premises in Yorkshire which are leased to a Group company. During 
the year £8,000 (2007: £7,000) was charged in respect of the lease. At 31 December 2008 £nil (2007: £3,000) was outstanding. 
The Group finances employees’, including directors’, train travel costs by way of short-term interest free loans. The balances 
outstanding to/from directors at 31 December were: 
   2008 2007
   £’000 £’000
Owed to the company:
D Lumsden   1 2
The maximum amounts outstanding during the year were:
D Lumsden   2 4
24 Operating lease arrangements
The Group leases a number of its premises under operating leases.
The total minimum lease payments under non-cancellable operating leases for buildings, broken down by amounts payable is as 
follows:
   2008 2007
   £’000 £’000
Not later than 1 year   188 194
Between 2 and 5 years   595 259
The Group also leases certain motor vehicles whose total future minimum lease rentals are as follows:
   2008 2007
   £’000 £’000
Not later than 1 year   30 29
Between 2 and 5 years   26 50
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Company Financial Statements
Company Balance Sheet  at 31 December 2008
  2008 2008 2007 2007
 Note £’000 £’000 £’000 £’000
FIXED ASSETS
Investment 5  12,902  8,231
Current assets
Debtors 6 2  9
Cash at bank  —  104
  2  113
Creditors: amount due within one year 7 (8,701)  (3,7 44)
Net current liabilities   (8,699)  (3,631)
Total assets less current liabilities   4,203  4,600
Provisions for liabilities 8  —  680
   4,203  3,920
Capital and reserves
Called up share capital 9,11  1,473  1,305
Treasury share reserve 11  (494)  (629)
Share premium account 11  1,890  1,508
EBT share reserve 11  (10)  (10)
Capital redemption reserve 11  124  124
Profit and loss account 11  1,220  1,622
Shareholders’ funds 12  4,203  3,920
The financial statements were approved by the Board of directors and authorised for issue on 11 March 2009. 
DS Lumsden
Chief Executive
MWB Kent
Group Finance Director 
The notes on pages 75 to 84 form part of these financial statements.
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Notes to the Company Financial Statements  for the year ended 31 December 2008
1 Accounting policies
Basis of preparation 
These financial statements present financial information for Tikit Group plc as a separate entity, and have been prepared in 
accordance with the historical cost convention, the Companies Act 1985 and United Kingdom Accounting Standards (UK Generally 
Accepted Accounting Practice). The company’s Consolidated Financial Statements, prepared in accordance with International 
Financial Reporting Standards as adopted by the European Union, are separately presented. The principal accounting policies 
adopted in these company financial statements are set out below and, unless otherwise indicated, have been consistently applied for 
all periods presented. 
In accordance with FRS 18, Accounting policies, the directors have reviewed the accounting policies of the company as set out below 
and consider them to be appropriate. 
Profit and loss account and cashflow statement 
Under section 230 of the Companies Act 1985 the company is exempt from the requirement to present its own profit and loss 
account and cashflow statement. 
Related party transactions
The company is exempt under the terms of FRS 8, Related party disclosures, from disclosing related party transactions with entities 
that are part of the Tikit Group plc.
The principal accounting policies are: 
Share options 
When shares and share options are granted to employees a charge is made to the profit and loss account and a reserve created in 
capital and reserves to record the fair value of the awards at the date of grant in accordance with FRS 20 “Share-based payment”. 
This charge is spread over the vesting period. 
When shares and share options are granted to employees of subsidiary companies, the fair value of the awards is treated as a 
capital contribution, increasing the cost of the investment and spread over the period of performance relating to the grant. The 
corresponding entry is made in reserves. 
Turnover 
Turnover is the total amount receivable by the company for management and other services provided to other Group companies, 
excluding VAT, and is recognised on performance of these services. 
Investments 
Investments held as fixed assets are stated at cost less any provision for impairment in value. Where applicable, the company takes 
advantage of merger relief, recording the investment in the company’s balance sheet at the nominal value of the shares issued. 
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Company Financial Statements
Notes to the Company Financial Statements  for the year ended 31 December 2008
1 Accounting policies (continued) 
Impairment of fixed assets and goodwill 
The need for any fixed asset impairment write-down is assessed by comparison of the carrying value of the asset against the higher 
of its net realisable value and value in use. 
Pension costs 
Contributions to the Group personal pension scheme are charged to the profit and loss account in the period in which they become 
payable. The Group does not operate any defined benefit pension plans. 
Employee benefit trust 
The balance sheet includes the assets and liabilities of the Employee Benefit Trust. Amounts paid and received by the trust for 
transactions in the company’s own shares are reported directly in shareholders’ funds. Shares held by the EBT are treated as 
cancelled for the purposes of calculating earnings per share. 
Treasury Shares 
Consideration paid or received for the purchase or sale of the company’s own shares for holding in treasury is taken directly 
to shareholders’ funds. The difference between the consideration received on the sale of the treasury shares and the weighted 
average cost of shares sold, is taken to the share premium account. 
Dividend income
Dividend income from investments is recognised when the shareholders’ rights to receive payment have been established. 
Equity dividends 
Final dividends are recognised in the company’s financial statements in the period in which the dividends are approved by 
shareholders. Interim equity dividends are recognised in the period they are paid. 
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2  Profit for the financial year 
The company has taken advantage of Section 230 of the Companies Act 1985 and has not included its own Profit and Loss Account 
in these financial statements. The company profit after tax for the year ended 31 December 2008 under UK GAAP was £45,000 
(2007: £48,000). 
3 Directors and employees
There were nil (2007: nil) employees of the company other than the directors.
   2008 2007
   £’000 £’000
The remuneration of directors of Tikit Group plc is set out below:
Directors’ emoluments   441 352
Pension costs — amounts paid to defined contribution scheme   23 19
Share-based charges   21 17
   485 388
During the year the Group had 6 (2007: 5) directors, including Non-Executive directors, providing services to the Group. 
During the year 4 directors (2007: 3) participated in a defined contribution pension scheme. During the year none of the directors 
(2007: none) exercised share options. 
Emoluments of the highest paid director: 
Emoluments   167 142
Pension costs — amounts paid to defined contribution scheme   17 14
   184 156
Directors’ emoluments are detailed, by director, in the Remuneration report. The interests of the directors in share options are 
disclosed in note 5 of the consolidated financial statements.
4 Dividends
   2008 2007
   £’000 £’000
Interim paid of 1.90p (2007: 1.75p) per share   276 224
Final paid of 3.25p (2007: 2.75p) per share relating to the previous year’s results   416 353
   692 577
The directors are recommending a proposed final dividend of £593,000 (4.1p per share) for the year.
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Company Financial Statements
Notes to the Company Financial Statements  for the year ended 31 December 2008
5 Fixed asset investments
 Investment in 
 Group undertakings 
  Loans Shares Total
  £’000 £’000 £’000
At 1 January 2008  698 7,533 8,231
Acquisition  — 4,426 4,426
Share options granted to subsidiary employees  — 245 245
At 31 December 2008  698 12,204 12,902
Subsidiary undertakings
The following were subsidiary undertakings at the end of the year and have all been included in the consolidated financial 
statements: 
   Proportion of
  voting rights
 Country of and ordinary 
Name incorporation share capital held Nature of business
Tikit Limited UK 100% IT services and software
Lecsoft SAS France 100% IT services and software
Tikit Solutions SL Spain 100% IT services and software
Shamrock Marketing Limited UK 100% Marketing data services
TFB Group Limited UK 100% IT services and software
Aurra Consulting Limited UK 100% Non-trading
Granite & Comfrey Limited UK 100% Non-trading
Tikit NIS Limited UK 100% Non-trading
All subsidiaries are directly held by Tikit Group plc. 
 6 Debtors
   2008 2007
   £’000 £’000
Prepayments and accrued income   2 9
   2 9
7 Creditors: amounts falling due within one year
   2008 2007
   £’000 £’000
Bank overdraft   5 —
Trade creditors   13 79
Amounts due to Group undertakings   8,610 3,539
Tax and social security   17 30
Corporation tax   22 —
Accruals and deferred income   33 95
Preference shares    1 1
   8,701 3,744
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8 Provision for deferred contingent consideration
    Amount t o be 
    satisfied 
    in c ash
    £’000
At 1 January 2008    680
Amount paid    (680)
At 31 December 2008    —
 
The deferred consideration is in respect of the acquisition of Shamrock Marketing Limited. The amount was paid in January 2008. 
9 Share capital
  2008 2008 2007 2007
  Number £’000 Number £’000
Authorised
Ordinary shares of 10p each  19,490,000 1,949 19,490,000 1,949
Preference shares of £1 each  51,000 51 51,000 51
Allotted, called up and fully paid
Ordinary shares of 10p each  14,727,649 1,473 13,053,843 1,305
Preference shares of £1 each
(included in creditors)  1,000 1 1,000 1
  2008 2008 2007 2007
  Number £’000 Number £’000
Issued and fully paid
Ordinary shares of 10p each
At beginning of the year  13,053,843 1,305 12,763,318 1,276
Employee share options exercised  232,287 23 39,066 4
Shares issued for deferred consideration  — — 251,459 25
Shares issued for acquisition  1,441,519 145 — —
At end of year  14,727,649 1,473 13,053,843 1,305
 
During the year 232,287 shares were issued as a result of the exercise of share options. 
The table below shows the shares held by the company. 
   2008 2007
   Number Number
Ordinary shares held by EBT   13,456 13,456
Treasury shares held by the company   250,000 250,000
Shares were purchased into treasury to cover the potential requirements of an LTIP which was approved at the 2007 AGM. The 
shares held in treasury account for 1.70% of ordinary shares in issue at the year end (2007: 1.92%). 
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Company Financial Statements
Notes to the Company Financial Statements  for the year ended 31 December 2008
9 Share capital (continued)
Preference shares 
There are 1,000  £1 preference shares which were issued at par. These have been included in creditors. 
The holders of the preference shares have the right to receive a fixed cumulative dividend of 5% per annum calculated on the 
amount paid up. 
The company will redeem any unredeemed preference shares on 31 December 2010. 
The shares are redeemable at par and carry no voting rights. They rank in priority to the ordinary shares for repayment in the event 
of the company being wound up. 
10 Share options
The Group operates an Inland Revenue Approved Company Share Option Plan (CSOP), an Enterprise Management Incentive Scheme 
(EMI), an Unapproved share options plan (Unapproved) and an Executive Long Term Incentive Plan (LTIP). 
The CSOP is an HM Revenue & Customs approved discretionary employee share option scheme. There is a three year vesting period 
and no performance conditions attached to the grants. 
The EMI is an HM Revenue & Customs approved discretionary director and employee share option scheme. There is a three year 
vesting period. Performance conditions are attached to the grants to directors and key management. No performance conditions are 
attached to the grants to other employees. 
The Unapproved scheme exists for grants to directors and key management where the value of the options granted is in excess of 
the EMI scheme limit of £120,000 per individual. Performance conditions and vesting periods are the same as for the EMI scheme. 
The LTIP scheme exists for grants to directors and key management. The scheme was approved at the 2007 AGM. The vesting period 
is three years. Performance conditions relate to the average compound growth in the Group’s EPS over a three year period. For 
options to partially vest EPS growth over the three year period must be at least 10% per annum. In order for all the options to vest 
average compound EPS growth must be not less than 20% per annum. 
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10 Share options (continued)
A reconciliation of the option movements for each of the above schemes over the year to 31 December 2008 is as follows: 
  2008 2008 2007 2007
   Weighted   Weighted
   Average   Average
Inland Revenue Approved   Exercise  Exercise
Company Share Option Plan:  Number Price (£) Number Price (£)
Outstanding at beginning of the year  43,482 1.41 91,038 1.10
Granted during the year  82,646 1.83 5,381 2.53
Forfeited during the year  (2,901) 2.11 (15,238) 1.43
Exercised during the year  — — (37,699) 0.81
Outstanding at end of year  123,227 1.67 43,482 1.41
Exercisable at end of year  21,350 0.82 19,091 0.86
The weighted average share price at the date of exercise for the options exercised was £nil (2007: £3.16). The total charge for the 
year relating to the scheme was £9,000 (2007: £6,000) and was taken to the income statement.
  2008 2008 2007 2007
   Weighted   Weighted
   Average   Average
Enterprise Management   Exercise  Exercise
Incentive Scheme:  Number Price (£) Number Price (£)
Outstanding at beginning of the year  427,905 1.51 367,531 1.28
Granted during the year  536,568 1.48 80,230 2.58
Forfeited during the year  (81,560) 1.32 (18,389) 1.53
Exercised during the year  (126,816) 1.33 (1,467) 1.50
Outstanding at end of year  756,097 1.54 427,905 1.51
Exercisable at end of year  124,299 1.15 — —
The weighted average share price at the date of exercise for the options exercised was £2.45 (2007: £3.17). The total charge for the 
year relating to the scheme was £65,000 (2007: £78,000). 
  2008 2008 2007 2007
   Weighted   Weighted
   Average   Average
   Exercise  Exercise
Unapproved option plan:  Number Price (£) Number Price (£)
Outstanding at beginning of the year  224,979 1.56 180,209 1.48
Granted during the year  248,432 1.91 44,770 1.88
Forfeited during the year  (71,667) 1.70 — —
Exercised during the year  (105,471) 1.35 — —
Outstanding at end of year  296,273 1.90 224,979 1.56
Exercisable at end of year  88,071 1.36 — —
The weighted average share price at the date of exercise for the options exercised was £2.36 (2007: £nil). The total charge for the 
year relating to the scheme was £82,000 (2007: £59,000).
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Company Financial Statements
Notes to the Company Financial Statements  for the year ended 31 December 2008
10 Share options (continued)
  2008 2008 2007 2007
   Weighted   Weighted
   Average   Average
Executive Long Term   Exercise  Exercise
Incentive plan:  Number Price (£) Number Price (£)
Outstanding at beginning of the year  215,000 0.01 — —
Granted during the year  80,000 0.01 215,000 0.01
Forfeited during the year  (45,000) 0.01 — —
Outstanding at end of year  250,000 0.01 215,000 0.01
Exercisable at end of year  — — — —
The total charge for the year relating to the scheme was £89,000 (2007: £88,000). 
For share options granted during the period, the weighted average fair value of the options was 100.7p (2007: 70.7p) and the 
weighted average share price at grant date was 173.3p (2007: 291.7p). 
The following information is relevant in the determination of the fair value of the options granted during the current and prior year: 
   2008 2007
Option Pricing Model   Binomial Binomial
Expected volatility   30% to 40% 30%
Expected dividend growth rate   1.5% to 2.5% 1.5%
Risk-free rate   4.66% to 5.16% 4.6%
Vesting period   3 years 3 years
Option life   10 years 10 years
Expected life   3 years 3 years
The volatility assumption is based upon a statistical analysis of daily share prices over the past three years. 
The Group did not enter into any share-based payment transactions with parties other than employees during the current or 
previous period. 
The expected life of options is based on historical data and is not necessarily indicative of exercise patterns that may occur.
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11 Reconciliation of movement in share capital and reserves
 Ordinary  Treasury Share
 share  share premium redemption Profit and loss EBT share
 capital  reserve account reserve account reserve Total
 £’000 £’000 £’000 £’000 £’000 £’000 £’000
At 1 January 2008 1,305 (629) 1,508 124 1,622 (10) 3,920
Changes in equity for 2008
Shares sold from treasury — 629 92 — — — 721
Shares purchased into treasury — (494) — — — — (494)
Exercise of share options (note 9) 23 — 290 — — — 313
Dividends paid — — — — (692) — (692)
Acquisition — shares issued 145 — — — — — 145
Share options granted to 
subsidiary employees — — — — 245 — 245
Changes in equity 168 135 382 — (447) — 238
Profit for the year — — — — 45 — 45
Balance at 31 December 2008 1,473 (494) 1,890 124 1,220 (10) 4,203
12 Reconciliation of movements in shareholders’ funds
   2008 2007
   £’000 £’000
Profit for the year   45 48
Dividends   (692) (577)
Shares sold from treasury   721 —
Shares purchased into treasury   (494) (395)
Acquisition — shares issued   145 —
Exercise of share options   313 31
Deferred consideration   — (19)
Share options granted to subsidiary employees   245 231
Net addition to shareholders’ funds   283 (681)
Opening shareholders’ funds   3,920 4,601
Closing shareholders’ funds   4,203 3,920
EBT share reserve 
The employee benefit trust (EBT) was established on 26 September 2002 in order to provide for the future obligations of the 
company for shares awarded under its share option schemes. Under the scheme the trustees purchase the company’s ordinary 
shares using funds supplied under a loan agreement with the company. 
Capital 
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Company Financial Statements
Notes to the Company Financial Statements  for the year ended 31 December 2008
12 Reconciliation of movements in shareholders’ funds (continued)
 Shares held in Trust
    Cost
   Number £’000
Cost
At 1 January 2008   13,456 10
At 31 December 2008   13,456 10
Market value at 31 December 2008    17
Market value at 31 December 2007    35
At 31 December 2008, £10,000 (2007: £148,000) had been loaned by the company to the EBT to finance the purchase of ordinary 
shares. The balance of cash held by the Trust, £nil (2007: £80,000), is included in the balance sheet as cash at bank and in hand. 
None of the above shares have vested unconditionally to employees.
13 Related party transactions
The Group finances employees’, including directors’, train travel costs by way of short-term interest free loans. The balances 
outstanding to/from directors at 31 December were: 
   2008 2007
   £’000 £’000
Owed to the company:
D Lumsden   1 2
   £’000 £’000
The maximum amounts outstanding during the year were:
D Lumsden   2 4
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Notice of AGM  THIS DOCUMENT IS IMPORTANT.  If you are in any doubt about its contents, or the action you should take, you should 
immediately consult your stockbroker, bank manager, solicitor, accountant or other independent professional adviser authorised 
pursuant to the Financial Services and Markets Act 2000.
If you have sold or transferred all your shares in Tikit Group plc, you should pass this document and the accompanying documents 
to the purchaser or transferee or to the person through whom the sale or transfer was effected, for onward transmission to the 
purchaser or transferee.
 
Tikit Group plc
(Incorporated in England and Wales with registered number 4164203)
Directors: Registered Office:
M McGoun (Chairman) 12 Gough Square
D Lumsden London
M Kent EC4A 3DW
N Briant 
N Davis 
 31 March 2009
To Shareholders and, for information only, to the holders of preference shares and the holders of options under the Company’s 
share option schemes. 
Dear Shareholder
2009 ANNUAL GENERAL MEETING
The 2009 Annual General Meeting is to be held at 12 Gough Square, London EC4A 3DW on Thursday, 23 April 2009, at 3.00 p.m.  
The formal Notice convening the meeting is set out on page 87 of this document.  In addition to the ordinary business set out in items 
numbered 1 to 6 of the Notice, you will find resolutions numbered 7 to 10 which will be proposed as special business at the meeting.  
Resolutions 7 to 10 will be proposed in order to renew authorities and powers given by the shareholders at the last Annual General 
Meeting. This circular provides you with a detailed explanation of resolutions 7 to 10 and explains the action you should take.
Resolution 7 – Increase of authorised share capital
This resolution seeks to increase the authorised share capital of the Company from £2,000,000 made up of 19,490,000 ordinary shares 
of 10p each and 51,000 preference shares of £1 each to £2,600,000 by creating 6,000,000 additional new ordinary shares of 10p each.  
As the issued ordinary share capital of the company as at 31 December 2008 was 14,727,649 and the directors are recommending that 
they be given authority pursuant to Resolution 8 to allot up to 4,825,883 additional ordinary shares of 10p each, it is necessary to 
increase the authorised share capital of the company.
Resolution 8 – Authority to allot relevant securities
This resolution seeks to renew for a further year, in line with the guidelines of the investment committees representing United Kingdom 
institutional investors (“the IPC Guidelines”), the general authority previously given to the directors to allot relevant securities (such as 
ordinary shares in the company).  It would give the Directors the authority to allot relevant securities of a maximum nominal amount of 
£482,588.30 (representing a maximum number of 4,825,883 ordinary shares of 10p each or one third of the company’s issued ordinary 
share capital at 31 December 2008).  This authority would expire fifteen months after the passing of the resolution or, if earlier, at the 
conclusion of the Annual General Meeting in 2010.  
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Notice of AGM  Resolution 9 – Disapplication of statutory pre-emption rights
This special resolution seeks, as at last year’s Annual General Meeting, to give the directors the power to allot small quantities of equity 
securities (such as ordinary shares in the company) for cash without first offering them to existing shareholders.  The directors are 
recommending that this authority is limited to the allotment of equity securities representing 5% of the company’s issued ordinary share 
capital, pursuant to IPC Guidelines, as in previous years.  Accordingly the authority is limited to the allotment (otherwise than pursuant to 
a rights or similar issue) of equity securities of a maximum nominal amount of £73,638.20 representing a maximum number of 736,382 
ordinary shares of 10p each or 5% of the company’s issued ordinary share capital at 31 December 2008.  This power would expire fifteen 
months after the passing of the resolution or, if earlier, at the conclusion of the Annual General Meeting in 2010.
Resolution 10 – Purchases by the Company of its own shares
This special resolution seeks shareholders’ authority for the company to make market purchases of its own ordinary shares. Purchases by 
the company of its own shares would only be made through the London Stock Exchange.  Any shares purchased would be cancelled and/
or held in treasury and if they are cancelled, the number of shares in issue may thereby be reduced.  Accordingly, the directors will only 
exercise the authority to make purchases of shares granted by this resolution if they believe that to do so would result in an improvement 
in earnings per share and is in the best interests of the shareholders generally.  The maximum number of shares which may be purchased 
is 1,472,764, representing 10% of the company’s issued ordinary share capital at 31 December 2008.  The authority would, again, expire 
fifteen months after the date of the resolution or, if earlier, at the conclusion of the Annual General Meeting in 2010.  The minimum 
price that could be paid for an ordinary share would be 10p and the maximum price would be equal to 105 per cent of the average of the 
middle market quotations for an ordinary share as derived from the London Stock Exchange Daily Official List for the five business days 
immediately preceding the day on which the share is contracted to be purchased, in each case excluding expenses.  The directors expect 
that, if the authority were to be exercised, the consideration for such purchases would be defrayed by utilising the distributable reserves 
of the company.  The directors also intend to seek renewal of this authority at future Annual General Meetings.  As at 31 December 2008, 
options over a total of 1,425,597 ordinary shares were outstanding and not exercised.  That number of ordinary shares represents 9.85 
per cent of the company’s issued ordinary share capital as at 31 December 2008.  It would represent 10.76 per cent of the issued ordinary 
share capital if the authority to purchase the company’s own shares had been exercised in full at that date and the shares purchased had 
been cancelled.
Action to be taken
Shareholders will find enclosed a Form of Proxy for use in connection with the Annual General Meeting.  Whether or not you are able 
to attend the meeting, you are requested to complete the Form of Proxy and return it to the company’s registrar, Capita Registrars, The 
Registry, 34 Beckenham Road, Beckenham, Kent, BR3 4TU as soon as possible and, in any event, so as to arrive no later than 3.00 p.m. on 
21 April 2009.  The completion and return of a Form of Proxy will not preclude you from attending and voting in person, if you wish to do 
so.
Recommendation
The directors consider that the resolutions numbered 7 to 10 inclusive set out in the Notice of Annual General Meeting on pages 87 to 
90 inclusive of this document are in the best interests of the company and of shareholders as a whole and are most likely to promote the 
success of the company for the benefit of its members as a whole and the directors recommend that you vote in favour of them, as each 
of the directors intends to do in respect of his own beneficial holding of shares in the company.
Yours faithfully
M. McGoun   
Chairman
 
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Notice of AGM  Notice is hereby given that the Annual General Meeting of the Tikit Group plc will be held at 12 Gough Square, London EC4A 3DW on 23 
April 2009 at 3.00 p.m. for the following purposes:
1 To receive the audited financial statements for the year ended 31 December 2008 and the directors’ and auditors’ reports thereon.
2 To declare a final ordinary dividend of 4.1 pence per share  for the year ended 31 December 2008.  
3 To re-elect Mr N Briant a director retiring by rotation.
4 To re-appoint Mr M Kent, a director who has been appointed since the last Annual General Meeting pursuant to Article 88 and is 
retiring at this Annual General Meeting according to that Article.
5 To re-appoint Mr N Davis, a director who has been appointed since the last Annual General Meeting pursuant to Article 88 and is 
retiring at this Annual General Meeting according to that Article.
6 To re appoint  KPMG Audit Plc as auditors and authorise the directors to determine the remuneration of the auditors.
Special Business
To consider and, if thought fit, pass the following resolutions which will be proposed as ordinary or special resolutions as indicated below:
7 As an ordinary resolution:
 That the authorised share capital of the company be increased from £2,000,000 made up of 19,490,000 ordinary shares of 10p 
each and 51,000 preference shares of £1 each to £2,600,000 made up of 25,490,000 ordinary shares of 10p each and 51,000 
preference shares of £1 each by the creation of 6,000,000 new ordinary shares of 10p each having the rights set out in the Articles 
of Association of the company and ranking pari passu with the existing ordinary shares of 10p each in the capital of the company.
8 As an ordinary resolution (subject to the passing of the previous resolution):
 That the directors be and they are hereby generally and unconditionally authorised in accordance with Section 80 of the Companies 
Act 1985 (“the Act”) to exercise all the powers of the company to allot relevant securities (as defined in Section 80(2) of the Act) of 
the company to such persons, at such times and on and subject to such terms and conditions as the directors may determine.  The 
maximum aggregate nominal amount of relevant securities which may be allotted pursuant to this authority shall be £482,588.30.  
This authority shall expire on the earlier of 23 July 2010 and the conclusion of the Annual General Meeting of the company to be 
held in 2010, save that the company may before such expiry make any offer or agreement which would or might require relevant 
securities to be allotted after such expiry and the directors may allot relevant securities in pursuance of such an offer or agreement 
as if the authority conferred hereby had not expired.
9 As a special resolution (subject to the passing of the previous resolution):
 That the directors be and they are hereby empowered pursuant to Section 95(1) of the Companies Act 1985 (“the Act”) to allot 
equity securities (within the meaning of Section 94 of the Act) pursuant to the general authority conferred by resolution 8 as if 
Section 89(1) of the Act did not apply to any such allotment, provided that this power shall be limited:
 (a) to the allotment of equity securities in connection with a rights issue or other issue in favour of holders of ordinary shares 
where the equity securities respectively attributable to the interests of all holders of ordinary shares are proportionate (as 
nearly as practicable) to the respective numbers of ordinary shares held or deemed to be held by them, subject only to such 
exclusions or other arrangements as the directors may deem necessary or expedient to deal with fractional entitlements, legal 
or practical problems arising in any overseas territory, or by virtue of shares being represented by depositary receipts, the 
requirements of any regulatory body or stock exchange, or any other matter; and
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Notice of AGM  (b) to the allotment (otherwise than pursuant to sub-paragraph (a) above) of equity securities for cash up to an aggregate nominal 
value of £73,638.20
  and this power shall, unless renewed, varied or revoked, expire on the earlier of 23 July 2010 or the conclusion of the Annual 
General Meeting of the company to be held in 2010, save that the company may before such expiry make any offer or 
agreement which would or might require equity securities to be allotted after such expiry and the directors may allot equity 
securities in pursuance of such an offer or agreement as if the power hereby conferred had not expired.
10 As a special resolution:
 That, in accordance with Chapter VII of Part V of the Companies Act 1985 (“the Act”), the company be generally and unconditionally 
authorised to make market purchases (as defined in section 163(3) of the Act) of its own ordinary shares on such terms, and in such 
manner as the directors may, from time to time, determine, provided that:
 (a) the maximum aggregate number of ordinary shares hereby authorised to be purchased is 1,472,764;
 (b) the minimum price which may be paid for an ordinary share is 10p (excluding expenses);
 (c) the maximum price which may be paid for an ordinary share is an amount equal to 105 per cent of the average of the middle 
market quotations for an ordinary share as derived from the London Stock Exchange Daily Official List for the five business 
days immediately preceding the day on which the share is contracted to be purchased (excluding expenses); and
 (d) the authority hereby conferred shall expire on the earlier of 23 July 2010 or the conclusion of the Annual General Meeting of 
the company to be held in 2010, but a contract of purchase may be made before such expiry which will or may be executed 
wholly or partly thereafter and a purchase of shares may be made in pursuance of any such contract.
By order of the Board   Registered Office:
M. W. B. Kent 12 Gough Square
Company Secretary London
31 March 2009 EC4A 3DW
  
 
Important notes for shareholders
Entitlement to attend and note
1 Pursuant to Regulation 41 of the Uncertificated Securities Regulations 2001, the company specifies that only those shareholders 
registered in the company’s register of members at 6.00pm on 21 April 2009 shall be entitled to attend or vote at this Annual 
General Meeting in respect of the number of shares registered in their names at that time.  Changes to entries on the register after 
6.00pm on 21 April 2009 will be disregarded in determining the rights of any person to attend or vote at the meeting.
2 The holders of preference shares are entitled to receive this Notice of Meeting but are not entitled to attend, speak or vote at the 
Meeting. 
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Notice of AGM  Appointment of proxies 
3 If you are a member of the company at the time set out in note 1 above, you are entitled to appoint a proxy to exercise all or any of 
your rights to attend, speak and vote at the Meeting and you should have received a proxy form with this notice of meeting. You can 
only appoint a proxy using the procedures set out in these notes and the notes to the proxy form.
4 A proxy does not need to be a member of the company but must attend the Meeting to represent you. Details of how to appoint the 
Chairman of the Meeting or another person as your proxy using the proxy form are set out in the notes to the proxy form. 
5 You may appoint more than one proxy provided each proxy is appointed to exercise rights attached to different shares. You may 
not appoint more than one proxy to exercise rights attached to any one share. To appoint more than one proxy, please complete the 
requisite number of proxy forms and state clearly on each form the number of shares in relation to which the proxy is appointed.
6 A vote withheld is not a vote in law, which means that the vote will not be counted in the calculation of votes for or against the 
resolution. If no voting indication is given, your proxy will vote or abstain from voting at his or her discretion. Your proxy will vote (or 
abstain from voting) as he or she thinks fit in relation to any other matter which is put before the Meeting.
Appointment of proxy using hard copy proxy form
7 The notes to the proxy form explain how to direct your proxy how to vote on each resolution or withhold their vote.
 To appoint a proxy using the proxy form, the form must be:
 l completed and signed;
 l sent or delivered to the company’s registrar at Capita Registrars, Proxy Department, The Registry, 34 Beckenham Road, 
Beckenham, Kent, BR3 4TU; and
 l received by the company’s registrar no later than 3.00pm on 21 April 2009.
 In the case of a member which is a company, the proxy form must be executed under its common seal or signed on its behalf by an 
officer of the company or an attorney for the company.
 Any power of attorney or any other authority under which the proxy form is signed (or a duly certified copy of such power or 
authority) must be included with the proxy form.
Appointment of proxy by joint members
8 In the case of joint holders, where more than one of the joint holders purports to appoint a proxy, only the appointment submitted by 
the most senior holder will be accepted. Seniority is determined by the order in which the names of the joint holders appear in the 
company’s register of members in respect of the joint holding (the first-named being the most senior).
Changing proxy instructions
9. To change your proxy instructions simply submit a new proxy appointment using the methods set out above. Note that the cut-off 
time for receipt of proxy appointments (see above) also apply in relation to amended instructions; any amended proxy appointment 
received after the relevant cut-off time will be disregarded.
 Where you have appointed a proxy using the hard-copy proxy form and would like to change the instructions using another hard-
copy proxy form, please contact the company’s registrar.
 If you submit more than one valid proxy appointment, the appointment received last before the latest time for the receipt of proxies 
will take precedence.
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Termination of proxy appointments
10 In order to revoke a proxy instruction you will need to inform the company by sending a signed hard copy notice clearly stating your 
intention to revoke your proxy appointment to the company’s registrar. In the case of a member which is a company, the revocation 
notice must be executed under its common seal or signed on its behalf by an officer of the company or an attorney for the company. 
Any power of attorney or any other authority under which the revocation notice is signed (or a duly certified copy of such power or 
authority) must be included with the revocation notice.
 The revocation notice must be received by the company’s registrar no later than 3.00pm on 21 April 2009.
 Appointment of a proxy does not preclude you from attending the Meeting and voting in person. If you have appointed a proxy and 
attend the Meeting in person, your proxy appointment will automatically be terminated.
 
Documents on display
11 Copies of the Memorandum and Articles of Association of the company will be available at the registered office of the company 
during normal business hours on each business day from the date of this document until the date of the Annual General Meeting, 
and, together with Non-Executive directors’ service contracts and the register of directors’ interests, will be available for inspection 
at the place of the Annual General Meeting from 15 minutes prior to its commencement until its conclusion.
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Shareholders Notes
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Shareholders Notes
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About Tikit
Tikit is a leading supplier of software solutions and services to legal and 
accounting ﬁ rms worldwide.
Tikit’s client list totals more than 1000 legal and accounting ﬁ rms in the UK, 
Europe and the United States. These include more than 90 of the UK’s top 100 
law ﬁ rms, 20 of the top 50 US law ﬁ rms and 18 of the top 50 UK accountancy 
ﬁ rms.
Tikit combines an unmatched understanding of the technology needs of legal 
and accounting ﬁ rms with a broad portfolio of solutions and services to match 
those needs.
Tikit’s solutions and services span the IT spectrum and include ﬁ nancial and 
practice management, content management, document production, customer 
relationship management and infrastructure services. 
Tikit is listed on the London Stock Exchange (AIM:TIK).  
Our Services
n Client Relationship Management
n Content Management
n Finance & Business Process 
 Management
n Document Productivity
n Online Learnings
n Practice Management Software for 
mid-sized Legal Firms
n Network & Integration Services
n Managed Services and Support
1999
June
1999
Tikit 
eMarketing
launched
1999
June 
2001
Tikit listed
on AIM
2001
November 
2001
Aurra 
Consulting
acquired
2001
August 
2002
Granite & 
Comfrey 
acquired
2002
August 
2004
LECsoft 
acquired
2004 1994
January
1994
Tikit founded
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 Tikit Group plc
12 Gough Square
London EC4A 3DW
T: +44 (0) 20 7400 3737
F: +44 (0) 20 7400 3738
www.tikit.com
Stock code: TIK
 Annual Report and Financial Statements 
year ended 31 December 2008
 Professional IT
for law ﬁ rms and accountancy practices
Tikit Group plc Annual Report and Financial Statements year ended 31 December 2008
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