TITLE: Honoring the North Central Texas Emergency Communications District for its innovative services.

SUMMARY: Honoring the North Central Texas Emergency Communications District for its innovative services.

FULL TEXT:
WHEREAS, The North Central Texas Emergency Communications District (NCT9-1-1) has built a reputation for outstanding service and innovation; and WHEREAS, Founded in 1991 as the North Central Texas Council of Governments 9-1-1, the organization became NCT9-1-1 in 2018; since its inception, it has been responsible for planning, implementing, and maintaining an emergency communications system for more than 40 emergency communication centers across 13 counties and five municipalities around the Dallas/Fort Worth Metroplex; and WHEREAS, Over the years, NCT9-1-1 has played an instrumental role in the adoption of numerous new technologies to ensure that all area residents have access to 9-1-1 services; major technologies provided by the organization include the Next Generation 9-1-1 Internet protocol and Real-Time Text to Real-Time Text 9-1-1, which allows callers to send text messages during emergency situations while transmitting background noises to telecommunicators; the RTT to RTT 9-1-1 service is especially important for deaf and hard of hearing citizens who are unable to communicate via phone call; and WHEREAS, NCT9-1-1 worked tirelessly to overcome several challenges during its transition to RTT to RTT 9-1-1; in August 2022, the organization implemented the first successful RTT to RTT 9-1-1 program in the U.S., paving the way for 9-1-1 centers across the nation to provide similar services; and WHEREAS, NCT9-1-1 has proven to be a resource of immeasurable value to the region, and it is a pleasure to recognize the lifesaving work of the telecommunications staff, first responders, administrators, and other individuals who have been vital to its operation; now, therefore, be it RESOLVED, That the House of Representatives of the 88th Texas Legislature hereby commend the North Central Texas Emergency Communications District for its contributions and extend to all those associated with the organization sincere best wishes for continued success in their important work; and, be it further RESOLVED, That an official copy of this resolution be prepared for NCT9-1-1 as an expression of high regard by the Texas House of Representatives. Plesa Speaker of the House I certify that H.R. No. 945 was adopted by the House on April 14, 2023, by a non-record vote. Chief Clerk of the House