TITLE: Congratulating the City of Irving on its receipt of a 2011 Texas Award for Performance Excellence from the Quality Texas Foundation.

SUMMARY: Congratulating the City of Irving on its receipt of a 2011 Texas Award for Performance Excellence from the Quality Texas Foundation.

FULL TEXT:
WHEREAS, The City of Irving has received a 2011 Texas Award for Performance Excellence from the Quality Texas Foundation, and it is being honored at the Texas Quest for Excellence Conference on June 27, 2011; and WHEREAS, Established by the governor of Texas in the early 1990s, this prestigious accolade recognizes organizations characterized by exceptional performance in all areas of management, including leadership, strategic planning, customer and market focus, measurement analysis and knowledge, workforce focus, process management, and business results; Irving is the first municipality to receive this honor, which is modeled after the Malcolm Baldridge National Quality Award; and WHEREAS, During the foundation's intensive review of services and performance levels, examiners visited for three days to conduct employee interviews and focus groups; the evaluation praised Irving's strong fiscal management, efficiency in processes, strategic focus, citywide process improvement mentality, and innovations in facilities and programs; the city was also recently named one of the Best Places to Work in North Texas by the Dallas Business Journal;and WHEREAS, The Texas Award for Performance Excellence recognizes the high-performing culture of an entire organization, and the members of the city's staff and administration can take great pride in their contributions in this achievement; now, therefore, be it RESOLVED, That the House of Representatives of the 82nd Texas Legislature hereby congratulate the City of Irving on its receipt of a 2011 Texas Award for Performance Excellence and extend sincere best wishes for continued success to the dedicated public servants of the municipality; and, be it further RESOLVED, That an official copy of this resolution be prepared for the City of Irving as an expression of high regard by the Texas House of Representatives. Harper-Brown Speaker of the House I certify that H.R. No. 2112 was adopted by the House on May 26, 2011, by a non-record vote. Chief Clerk of the House