TechWolf/Skill-XL huggingface dataset:
Assist and support implementation of EHS initiatives and strategies to reduce risk including but not limited to the areas of: OSHA, ergonomics, injury / illness reduction, hazard communication, environmental, emergency preparedness, and general employee safety
Skill: foster compliance with health and safety rules by setting an example
Assist and support implementation of EHS initiatives and strategies to reduce risk including but not limited to the areas of: OSHA, ergonomics, injury / illness reduction, hazard communication, environmental, emergency preparedness, and general employee safety
Skill: plan health and safety procedures
Support LIFE areas, Safety Leading Indicators and Global Program Elements
Work safely and look out for the safety of those around them
Skill: have a high level of safety awareness
Work safely and look out for the safety of those around them
Skill: follow safety precautions in work practices
Work safely and look out for the safety of those around them
Skill: promote health and safety
Work safely and look out for the safety of those around them
Skill: foster compliance with health and safety rules by setting an example
Work safely and look out for the safety of those around them
Skill: communicate health and safety measures
Work safely and look out for the safety of those around them
Skill: protect the health of others
Work safely and look out for the safety of those around them
Skill: adhere to health well-being and safety
Follow Safe Reliable Methods (SRMs) or Job Safety Analyses (JSAs)
The above job description in no way states or implies that these are the only duties to be performed.
The employee is expected to perform other duties necessary for effective operation of the Plant.
Skill: adapt to change
The employee is expected to perform other duties necessary for effective operation of the Plant.
Skill: adapt to changing situations
The Benefits You Will Enjoy :
Local, home daily
Paid time off including Vacation and Holidays
Retirement, pension, and 401k Matching Program
Medical & Dental
Education & Development (including Tuition Reimbursement)
Life & Disability Insurance
The Career You Will Build:
Safety Leadership Acumen
Skill: apply safety management
Safety Leadership Acumen
Skill: manage health and safety
Promotional Opportunities
The Impact You Will Make:
We continue to build a better future for people, the plant, and our company organization has been a good steward of sustainable practices across communities around the world for more than 120 years.
Join our team and you'll see why our team members say they're Proud to be organization.
The Culture You Will Experience:
The organization promotes employee well-being by providing safe, caring and inclusive workplaces.
It is a principle of excellence that we treat each other with dignity and respect and believe in diversity of thought, culture and background.
We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.
The Company You Will Join:
Organization is one of the world's leading producers of fiber-based packaging and pulp.
We improve people's lives, the plant and our company's performance by transforming renewable resources into products people depend on every day.
Organization is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Hourly Job
Mar 30, 2023
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Job DescriptionCustomer Care Specialist
About Us:Founded in 2005, organization is a vertically integrated residential solar company.
We are in the business of energy efficiency, not just solar, with licenses to install A/C units, roofs, and backup generators.
Focused on rapid expansion, our company plans to grow into new markets, become a publicly traded company, and solidify a spot in the upper echelon of US residential solar.
Job Summary:Customer Care Specialists are responsible for providing excellent customer service by answering all inbound communication, providing accurate information to customers, and transferring calls and messages to the correct department.
Skill: provide high quality customer service
Job Summary:Customer Care Specialists are responsible for providing excellent customer service by answering all inbound communication, providing accurate information to customers, and transferring calls and messages to the correct department.
Skill: maintain customer service
Job Summary:Customer Care Specialists are responsible for providing excellent customer service by answering all inbound communication, providing accurate information to customers, and transferring calls and messages to the correct department.
Skill: deliver outstanding service
Job Summary:Customer Care Specialists are responsible for providing excellent customer service by answering all inbound communication, providing accurate information to customers, and transferring calls and messages to the correct department.
Skill: manage customer service
Job Summary:Customer Care Specialists are responsible for providing excellent customer service by answering all inbound communication, providing accurate information to customers, and transferring calls and messages to the correct department.
Skill: customer service
Job Summary:Customer Care Specialists are responsible for providing excellent customer service by answering all inbound communication, providing accurate information to customers, and transferring calls and messages to the correct department.
Skill: respond to customers' inquiries
Job Summary:Customer Care Specialists are responsible for providing excellent customer service by answering all inbound communication, providing accurate information to customers, and transferring calls and messages to the correct department.
Skill: communicate with customers
Job Summary:Customer Care Specialists are responsible for providing excellent customer service by answering all inbound communication, providing accurate information to customers, and transferring calls and messages to the correct department.
Skill: respond to enquiries
Job Summary:Customer Care Specialists are responsible for providing excellent customer service by answering all inbound communication, providing accurate information to customers, and transferring calls and messages to the correct department.
Skill: provide information
Customer Care Specialists are also the primary point of contact for completed accounts that need troubleshooting and services.
Skill: troubleshoot
Customer Care Specialists are also the primary point of contact for completed accounts that need troubleshooting and services.
Skill: analyse issues
Customer Care Specialists are also the primary point of contact for completed accounts that need troubleshooting and services.
Skill: identify problems
Customer Care Specialists are also the primary point of contact for completed accounts that need troubleshooting and services.
Skill: customer service
Customer Care Specialists are also the primary point of contact for completed accounts that need troubleshooting and services.
Skill: manage customer service
Customer Care Specialists are also the primary point of contact for completed accounts that need troubleshooting and services.
Skill: maintain customer service
Customer Care Specialists are also the primary point of contact for completed accounts that need troubleshooting and services.
Skill: provide high quality customer service
Customer Care Specialists are also the primary point of contact for completed accounts that need troubleshooting and services.
Skill: assist customers
Responsibilities and Duties:
Answer inbound calls and messages promptly and professionally
Skill: answer incoming calls
Answer inbound calls and messages promptly and professionally
Skill: respond to enquiries
Answer inbound calls and messages promptly and professionally
Skill: respond to customers' inquiries
Provide customers with installation, product, and service information
Skill: respond to customers' inquiries
Record details of customer interactions and transactions in the CRM system
Skill: keep records of customer interaction
Record details of customer interactions and transactions in the CRM system
Skill: maintain customer records
Record details of customer interactions and transactions in the CRM system
Skill: maintain records of financial transactions
Record details of customer interactions and transactions in the CRM system
Skill: maintain transaction's reports
Record details of customer interactions and transactions in the CRM system
Skill: keep records on sales
Record details of customer interactions and transactions in the CRM system
Skill: use customer relationship management software
Record details of customer interactions and transactions in the CRM system
Skill: customer relationship management
Manage and resolve customer complaints or concerns related to solar installations or services
Skill: handle customer complaints
Manage and resolve customer complaints or concerns related to solar installations or services
Skill: handle complaints
Manage and resolve customer complaints or concerns related to solar installations or services
Skill: provide information on solar panels
Identify and escalate priority issues
Skill: identify problems
Identify and escalate priority issues
Skill: analyse issues
Identify and escalate priority issues
Skill: troubleshoot
Identify and escalate priority issues
Skill: perform escalation procedure
Identify and escalate priority issues
Skill: prioritise requests
Follow up on customer interactions
Skill: provide customer follow-up
Follow up on customer interactions
Skill: implement customer follow-up
Follow up on customer interactions
Skill: provide customer follow-up services
Follow up on customer interactions
Skill: contact customers
Monitor and meet call handling and customer satisfaction targets
Skill: maintain high quality of calls
Monitor and meet call handling and customer satisfaction targets
Skill: call quality assurance management
Monitor and meet call handling and customer satisfaction targets
Skill: guarantee customer satisfaction
Monitor and meet call handling and customer satisfaction targets
Skill: satisfy customers
Monitor and meet call handling and customer satisfaction targets
Skill: meet productivity targets
Provide technical support, troubleshooting, and services for completed accounts
Skill: provide technical expertise
Provide technical support, troubleshooting, and services for completed accounts
Skill: provide ICT support
Provide technical support, troubleshooting, and services for completed accounts
Skill: troubleshoot
Provide technical support, troubleshooting, and services for completed accounts
Skill: identify problems
Provide technical support, troubleshooting, and services for completed accounts
Skill: analyse issues
Provide technical support, troubleshooting, and services for completed accounts
Skill: provide high quality customer service
Provide technical support, troubleshooting, and services for completed accounts
Skill: customer service
Provide technical support, troubleshooting, and services for completed accounts
Skill: maintain customer service
Provide technical support, troubleshooting, and services for completed accounts
Skill: manage customer service
Provide technical support, troubleshooting, and services for completed accounts
Skill: assist customers
Work collaboratively with other departments to move projects forward and resolve customer issues
Skill: ensure cross-department cooperation
Work collaboratively with other departments to move projects forward and resolve customer issues
Skill: cooperate at inter-professional level
Work collaboratively with other departments to move projects forward and resolve customer issues
Skill: cooperate with colleagues
Work collaboratively with other departments to move projects forward and resolve customer issues
Skill: handle customer complaints
Work collaboratively with other departments to move projects forward and resolve customer issues
Skill: handle complaints
Taking initiative on solving problems or breaks in the process
Skill: think proactively
Taking initiative on solving problems or breaks in the process
Skill: apply strategic thinking
Taking initiative on solving problems or breaks in the process
Skill: show initiative
Taking initiative on solving problems or breaks in the process
Skill: identify process improvements
Taking initiative on solving problems or breaks in the process
Skill: improve business processes
Taking initiative on solving problems or breaks in the process
Skill: identify improvement actions
Excellent communication and de-escalation skills
Skill: communication
Excellent communication and de-escalation skills
Skill: communication principles
Excellent communication and de-escalation skills
Skill: use communication techniques
Excellent communication and de-escalation skills
Skill: apply diplomatic crisis management
Excellent communication and de-escalation skills
Skill: conflict management
Excellent communication and de-escalation skills
Skill: crisis intervention
Excellent communication and de-escalation skills
Skill: react calmly in stressful situations
Outstanding problem-solving capabilities
Skill: solve problems
Outstanding problem-solving capabilities
Skill: create solutions to problems
Ability to handle stressful situations and high call volumes
Skill: handle stressful situations
Ability to handle stressful situations and high call volumes
Skill: cope with stress
Ability to handle stressful situations and high call volumes
Skill: tolerate stress
Ability to handle stressful situations and high call volumes
Skill: react calmly in stressful situations
Attention to detail while working quickly
Skill: attend to detail
Attention to detail while working quickly
Skill: work efficiently
Effective time management
Skill: manage time
High school diploma or equivalent is required
Spanish fluency is a plus
Skill: understand spoken Spanish
Spanish fluency is a plus
Skill: understand written Spanish
Spanish fluency is a plus
Skill: interact verbally in Spanish
Spanish fluency is a plus
Skill: Spanish
Previous customer service or call center experience is a plus
Skill: customer service
Previous customer service or call center experience is a plus
Skill: manage customer service
Previous customer service or call center experience is a plus
Skill: maintain customer service
Previous customer service or call center experience is a plus
Skill: provide high quality customer service
Previous customer service or call center experience is a plus
Skill: assist customers
Previous customer service or call center experience is a plus
Skill: call-centre technologies
Previous customer service or call center experience is a plus
Skill: answer incoming calls
Basic understanding of solar energy systems and components is a plus
Skill: provide information on solar panels
Basic understanding of solar energy systems and components is a plus
Skill: solar energy
Work Conditions
This is a full-time position starting at 8:00 a.m.
You will be required to work in an open office
Standard office conditions apply, including the use of computers and phones for extended periods.
The role may require sitting for prolonged periods and occasional lifting of office supplies weighing up to 20 lbs.
Skill: lift heavy weights
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Organization, a member of the CommuniCare Family of Companies, is currently recruiting for a Part Time Maintenance Technician to join our team.
This is an entry-level position, we will train.
This position works 3 shifts per week.
PURPOSE/BELIEF STATEMENT:
The Maintenance Technician position exists to provide routine technical support in the environmental service of residents to assure that the highest degree of quality resident care is maintained at all times.
Skill: perform technical tasks with great care
The Maintenance Technician position exists to provide routine technical support in the environmental service of residents to assure that the highest degree of quality resident care is maintained at all times.
Skill: provide technical expertise
This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care.
Skill: work in teams
This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care.
Skill: teamwork principles
This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care.
Skill: manage time
This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care.
Skill: meet deadlines
This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care.
Skill: work in an organised manner
This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care.
Skill: have a high level of safety awareness
This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care.
Skill: follow safety precautions in work practices
This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care.
Skill: promote health and safety
This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care.
Skill: quality standards
This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care.
Skill: deliver outstanding service
The position must also manage the resources that are available to them in their job.
JOB DUTIES & RESPONSIBILITIESMake preventive maintenance rounds.
Skill: plan maintenance activities
JOB DUTIES & RESPONSIBILITIESMake preventive maintenance rounds.
Skill: schedule regular machine maintenance
Log and date all equipment checks and tests.
Skill: manage inspections of equipment
Log and date all equipment checks and tests.
Skill: logging
Log and date all preventive repair and routine replacement (e.g. filter changes, part dilapidation).
Skill: maintain records of maintenance interventions
Log and date all preventive repair and routine replacement (e.g. filter changes, part dilapidation).
Skill: use computerised maintenance management systems
Log and date all preventive repair and routine replacement (e.g. filter changes, part dilapidation).
Skill: write records for repairs
Perform all routine, damage, and cosmetic repairs.
Skill: perform minor repairs to equipment
Perform all required outdoor maintenance and cosmetic repair.
Skill: work in outdoor conditions
Perform all other general and/or specific maintenance required.
Skill: maintenance operations
Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.
Skill: participate in training sessions
Perform other related activities as assigned or requested.
Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Skill: ensure compliance with policies
Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Skill: ensure compliance with company regulations
Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Skill: ensure ongoing compliance with regulations
Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Skill: apply company policies
Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Skill: company policies
Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Skill: quality assurance procedures
Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Skill: quality assurance methodologies
Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Skill: apply health and safety standards
Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Skill: health and safety regulations
Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Skill: prevent health and safety problems
Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Skill: ensure compliance with environmental legislation
Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.
Skill: infection control
QUALIFICATIONS & EXPERIENCE REQUIREMENTSHigh school graduate or G. E. D. equivalent
Experience as a handyman/maintenance assistant preferred.
Skill: maintenance operations
Experience with basic electrical, plumbing, HVAC - maintenance experience preferredBenefitsAs an organization employee you will enjoy competitive wages and PTO plans.
Skill: maintain electrical equipment
Experience with basic electrical, plumbing, HVAC - maintenance experience preferredBenefitsAs an organization employee you will enjoy competitive wages and PTO plans.
Skill: maintain electronic equipment
Experience with basic electrical, plumbing, HVAC - maintenance experience preferredBenefitsAs an organization employee you will enjoy competitive wages and PTO plans.
Skill: maintain electronic systems
Experience with basic electrical, plumbing, HVAC - maintenance experience preferredBenefitsAs an organization employee you will enjoy competitive wages and PTO plans.
Skill: repair plumbing systems
Experience with basic electrical, plumbing, HVAC - maintenance experience preferredBenefitsAs an organization employee you will enjoy competitive wages and PTO plans.
Skill: maintain air conditioning systems
Experience with basic electrical, plumbing, HVAC - maintenance experience preferredBenefitsAs an organization employee you will enjoy competitive wages and PTO plans.
Skill: repair ventilation equipment