Genre: Forum

Changing ISP re Broadband - what happens to email? When you change your ISP - what happens to your email address -does it just get 'taken over ' by the new ISP? I am about to change and I just have this feeling that my email is going to be an issue. The person who is arranging the changing over reckons I do not have to do anything? Would I not have to change my pop3 and smtp setting at least? ( I am going from Vodafone to Telecom - no horror stories please! ) Sign up for a free GMail account and tell everyone that is your new address BEFORE you switch. Avoid using the Xtra email address other than for ISP communications. You can probably keep your vodafone email but they will charge you for the privilege (probably $5 per month). geek_sighkick Mar 26, 2010, 9:04 pm #3 it is not really a vodafone email. I was with wave - they got taken over by ihug - then they got taken over by vodafone. The email address has stayed the same and just hopped from one place to another. It was with Telecom once too. too hard to change my email address that I have had for over 12 years. geek_honeybean Mar 26, 2010, 9:08 pm #4 and he told me there was no charge for the email. geek_honeybean Mar 26, 2010, 9:09 pm #5 oneybean Telecom (Xtra) and Vodafone are definitely not one and the same so it looks like you will have to pay Vodafone to keep the old address. You may be able to pay for simple re-direction to a Gmail account for say 3 months (or even more if you want) so it gives you time to sort out who you have to tell of your new email address. You can probably keep it forever providing you pay for the privilege. Set up a GMail to avoid any future disruptions. I have email addresses at GMail, Yahoo! , Hotmail Live, World-Net (ISP), free.net.nz, raider.co.nz and a couple on my own mail server attached to my Domain. I used dial-up (raider) and broadband. geek_sighkick Mar 26, 2010, 9:15 pm #6 but I do not pay anybody for my email address now. I just pay for broadband. I do not want to use Gmail - I want the emails in my computer (windows mail) So are you telling me the Telecom man was telling me porkies? geek_honeybean Mar 26, 2010, 9:20 pm #7 You can still have emails in your computer with gmail. I get mine forwarded to my actrix account, from gmail. The advantage is, there's always a copy left on gmail, and I can read and write gmail from my cheap cell phone. geek_chito Mar 26, 2010, 9:25 pm #8 you do pay for e-mail = you pay for broadband. There is a fee to keep your current e-mail active geek_jancemord Mar 26, 2010, 9:33 pm #9 so Telecom man was careful not to tell me that ? Surely somebody else has changed from Vodafone to Telecom - can you tell me what happened re your email address? ? ? ? geek_honeybean Mar 26, 2010, 9:35 pm #10 oneybean Yes, the email is FREE as part of your broadband deal. If you sign up to XTRA you get a free XTRA account i. e. honeybean@xtra.co.nz If you stay with Vodafone, you keep your OLD email. You can't expect XTRA (Telecom) to let you use your old vodafone email on XTRA. Yes, it is free, but only with the people you pay for your internet. So, if you want to keep your old email, you WILL have to pay a nominal monthly fee to Vodafone. You will automaticallly get a DIFFERENT free email account when you sign up with Telecom / Xtra. Having a GMail account gives you one constant that will last 50 years if you like and it is not subject to any changes you make with your ISP. No-one is telling you porkies, it's just that you are not asking the right questions. Ask Telecom if you can keep your OLD vodafone email on their servers for free! geek_sighkick Mar 26, 2010, 9:40 pm #11 I hate webmail accounts! ! Have a gmail account but never use it. I want my email to come to my inbox as it has done for 12 years. Going to ask some questions - I can still cancel theTelecom deal. only went for it because for$5 more I was getting4 times the amount of broadband usage. If I have to pay Vodafone for my email so be it - but the problem is you never get a straight answer out of these people! ! ! I have the Telecom mans cell phone number- I shall bug him on Monday! ! :-) geek_honeybean Mar 26, 2010, 9:54 pm #12 oneybean The point is YOU CAN GET GMAIL TO COME DIRECTLY TO YOUR COMPUTER. I do it myself. What's more... . you get an encrypted (read private) connection with Gmail. Also, it is FREE and the only service that is both FREE, can be used as Webmail but also you can collect it on your own computer with Outlook Express or similar just like you are used to. It takes a little setting up but is not impossible. I have suggested paying Vodafone to keep your mail active for a few months as you migrate to Gmail (you can have BOTH being collected by one copy of Outlook Express (I use Mozilla Thunderbird). I am a degreed Computer Tech and run my own Web and Mail servers so actually know what I am talking about. geek_sighkick Mar 26, 2010, 9:59 pm #13 ffs... ... . . just do the switch you'll lose the voda email acct and gain a telecom one however jsut do a mass email to all your contacts tellign them of the new addy... ... how hard is that ? geek_drcspy Mar 26, 2010, 10:01 pm #14 oneybean, I have done exactly what you are thinking of doing. After 12 years with ihug/vodafone I moved to xtra last Wednesday. I will keep my 3 ihug email address for awhile. As default all ihug email, along with xtra email, downloads to my inbox at the same time using the xtra pop settings. With configuration I can send email using my main ihug email address, using the xtra smtp settings. The other two I haven't bothered configuring and have to connect to ihug if I want to send messages using these addresses. The changeover has been seamless. A mailout advising the new addresses has seen all but two out of 20 emails have come in on the new address since the change. I must admit getting username@xtra to replace username@ihug has made it easier. Only problem I have had is getting the network to work through the router which is work in progress. I considered gmail but have been happy with ISP based email service and don't plan on changing again. geek_sleuth Mar 26, 2010, 10:05 pm #15 the point that annoys me is the Telecom man did not answer my question about the email when I asked him and asked him. he just said he had 'never heard of wave' . and ' I would not need to change anything - not even my email settings'Yeah right. I like facts and straight facts. Changing your email address after 12 years isa big deal as far as I am concerned and I am not prepared to do it. Thanks sleuth for your info. What do you pay for your ihug emails to keep them ? ? geek_honeybean Mar 26, 2010, 10:22 pm #16 I have been on dialup all these years (yes - there were still some of us left). Paid $20 per month. I think the point I am trying to make honeybean is that it has not been anywhere near the problem I thought it might have been. I will keep the ihug addresses for a few months to see how it goes. Have changed most of my subscriptions (like trademe, facebook, flybuys, etc plus banks etc ) over to the xtra address. (took about an hour) Will catch up on the rest as they come to light. I really think the ihug email will be redundant sooner rather than later. geek_sleuth Mar 26, 2010, 10:38 pm #17 If you have a wave.co.nz account then it is cleared from their server and you can use it with any ISP. Ignore the stupid twits who posted above. The only change you make is to the sending of email server, use send. xtra.co.nz, SSL, with authentication on port 465. You also need to go to the yahoo bubble crap and add the wave account and verify it as otherwise the Xtra smtp server will not send emails originating from wave.co.nz. spyware, what you have said is more or less what I have said. The thing is wether honeybean wants to totally and exclusivelykeep the wave address or slowly migrate over time to an extra address. If the later then he will need to use the POP3. xtra.co.nz setting to use both. I have that POP setting but can also send using username@ihug???. Just needs configuring through Yahoo Pro Mail geek_sleuth Mar 26, 2010, 11:01 pm #20 I want to see you SEND (smtp) via a Telecom (Xtra/Yahoo) account using your Vodafone/Wave credentials. Yes, you can POP3 (collect mail) from anywhere using the one ISP but all your outgoing mail will have the credentials of the ISP through which you are going. So your replies to your Wave account will come from an Xtra/Yahoo account. The only way around this is to make the Reply To: address match the account you are using. I am not familiar with Yahoo Pro mail - is it something you have to pay extra for or is it included with your Xtra Broadband connection.