Genre: Promotion

We have established a standard of quality for our products and services , primarily to achieve a level of performance , that will protect and enhance our reputation within the industries we serve and enable us to satisfy the ever more stringent demands and requirements of our customers , together with any applicable specification , national or international standard whilst supporting the financial needs of our business . To ensure that those requirements are met , it is the policy of Hill Engineering to emphasise quality awareness and assurance in all aspects of company activities . We aim to achieve , · A profitable , sustainable and growing business , through the satisfaction of our customer needs · Without error , on time and every time · Establishing an environment in which the commitment of all individuals to achieve the desired excellence is not only expected , but encouraged and recognised . · Close liaisons with all suppliers to ensure that only raw materials and products , which fully conform to requirements are available to our customers · Encouragement of those suppliers to join with us in a commitment to a zero defect environment , both in terms of product and service quality . · Close liaisons with all our customers to ensure the growth of customer satisfaction and the gaining of new markets for our expertise . To support this policy , a fully documented system to control the services and operations is integral within the company structure . This system also addresses the requirements of BSEN ISO 9002 [ 1994 ] and provides assurance to our customers that all contract review , production , assembly , inspection and test procedures conform to specified standards and that materials , components or services supplied , conform to the requirements of the contract . We recognise that all heads of departments and employees have an input to and responsibility for the quality and performance of our products . Therefore training and employee development , hold a position of high importance within the company for all aspects of our activities . Where necessary , the services of suitably qualified third party personnel will be engaged , to assist in the achievement of the required quality standards . The documented system and procedures are also periodically reviewed for their effectiveness and updated as required . Other procedures and working practices that strengthen the total quality assurance programme shall also be reviewed and be subject to amendment as required . Finally , our continual endeavour is to forge closer links with our customers and provide full assurance in the achievement of customer satisfaction in all contractual situations .