Genre: Forum

Any way to get a line installed quicker? Hi I am in the process of moving offices and have just been informed by BT openreach that they can not get the line installed by my the move date. This is a total nightmare as we need to have broadband active on the line on the day we move. The order is through my ISP who have in turn placed an order through BT openreach. I was just wondering if anyone had any tricks to get install dates moved forward. They currently want to put the line in 3 days after we move which will mean broadband takes a further 3 days. Any advice would be greatly appreciated. BT are busy dealing with backlogs caused by flooding (allegedly) and so long lead times are normal in some areas at the moment. Apparently an ISP can escalate the install/get it expedited if it's a business connection. So changing to a business package with a business line might be an option. Your other option is Virgin Media cable if you can get it. To be honest, 6 days without broadband is actually quiite good for a home move, others have waited weeks or months. Thanks for your reply, should have mentioned this is for a business and is business lines that have been ordered. BT also claim it's the Olympics that is delaying things, as an official sponsor you'd have thought they would be more prepared. I think I'm just going to have to keep on pestering openreach.