Exhibit 10.24

 

Confidential Materials omitted and filed separately with the

Securities and Exchange Commission. Double asterisks denote omissions.

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MASTER SERVICE AGREEMENT

UNITED STATES

This Master Service Agreement (United States) (the “MSA (US)”) is entered into
on Nov 28, 2011 (the “Effective Date”) by and between the undersigned customer
(“Customer”) and Equinix Operating Co., Inc., for and on behalf of itself or its
Affiliates, each of whom may provide Services pursuant to an agreed Order from
time to time (and each referred to herein as “Equinix”). Customer and Equinix
may be referred to collectively as “Parties” or individually as a “Party”

In consideration of the mutual covenants and conditions set forth below, Equinix
and Customer agree as follows:

1. This MSA (US) incorporates the Global Terms and Conditions attached as
Attachment A (“GTCs”) and all other attachments to this MSA (US). The term
“Agreement” as used in this MSA (US) and in the GTCs shall mean this MSA (US)
and everything incorporated by reference into this MSA (US) and in the GTCs,
including the Policies and all Orders. Capitalized terms used but not defined in
this MSA (US) shall have the meaning ascribed to them in the GTCs.

2. This Agreement will be governed in all respects by the internal laws of the
State of California without regard to its conflict of law provisions. The
Parties each irrevocably agree to the exclusive jurisdiction of the courts of
San Francisco, California, and waive any right to bring any action against the
other Party in any other jurisdiction or courts. If any legal action is brought
by either Party arising from, or related to the subject matter of this
Agreement, the prevailing Party will be entitled to an award of its reasonable
attorneys’ fees and costs.

3. Customer will not file a mechanic’s lien or similar lien on, or in connection
with, the Licensed Space or IBX Centers. Without limiting the foregoing, in the
event a mechanic’s lien or similar lien is filed on or in connection with, the
Licensed Space or IBX Centers, Customer will be responsible for the immediate
satisfaction, payment or bonding of any such lien. In no event will Customer’s
Equipment be construed as fixtures.

4. The Parties agree that the following provision supplements the Global SLA
attached as Exhibit A to the GTC for purposes of Services Customer obtains in
the United States only:

In the in the event that [**] of Unavailability of [**] Power, measured against
an availability standard of [**]% per [**], occurs [**] times within a
consecutive [**] period, Customer shall be eligible for [**] equal to [**] of
the [**] for the [**] for the affected [**]. As stated in this SLA, the [**]
expressly set forth herein are Customer’s [**] remedy if Equinix fails to meet
the service level thresholds stated in this SLA, and in any calendar month the
maximum [**] to which Customer shall be entitled for any Service will not exceed
the [**] for such Service.

 

MSA (US)

October 1. 2010

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Executed as an Agreement, which shall not take effect until signed by both
Parties below.

 

Customer to complete:

Customer warrants and represents that the individual signing below has full
authority to execute this Agreement on behalf of Customer.

 

Customer Name:

The Endurance International Group

(Complete Legal Name)

Authorized Signature:

/s/ Ronald A. LaSalvia

Printed Name:

Ronald A. LaSalvia

Title:

EVP, Operations

Street address for notices:

70 Blanchard Road

Burlington, MA 01803

Phone: [**]

 

Facsimile number: [**]

 

Electronic mail address: [**]

 

Equinix to complete:

Equinix warrants and represents that the individual signing below has full
authority to execute this Agreement on behalf of Equinix.

 

Authorized Signature:

/s/ Robert Ponticelli

Printed Name:

Robert Ponticelli

Title:

 

Street address for notices:

One Lagoon Drive, 4th Floor

Redwood City, California 94065, USA

Phone: [**]

Facsimile number: [**]

Electronic mail address: [**]

 

 

 

MSA (US)

October 1. 2010

Equinix Proprietary and Confidential Page 2 of 3

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Attachment A

GTCs

The remainder of this page is intentionally blank.

 

MSA (US)

October 1. 2010

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NOTE REGARDING USE OF THIS DOCUMENT: These Global Terms and Conditions (GTC) are
intended to be incorporated into country-specific master service agreements, and
Services may not be ordered in a country until the GTC end applicable master
service agreements are fully executed.

GLOBAL TERMS AND CONDITIONS

 

1. ORDERING AND PROVISION OF SERVICES

Customer may request Services from Equinix by placing Order(s). Upon agreement
of Order(s), Equinix shall provide Services to Customer pursuant to this
Agreement.

 

2. PAYMENT TERMS AND TAXES

a. Service Fees will accrue from the Billing Commencement Date and Customer will
be liable for Service Fees for the full term specified in each Order. Customer
will pay in full all invoices from Equinix in the currency stipulated in the
Order within [**] days of the date of invoice. Interest shall be charged on past
due amounts at the [**] of (i) [**] per cent ([**]%) per month; or (ii) the
[**]. Unless otherwise mutually agreed, Equinix will Invoice monthly in [**] for
all recurring Service Fees and in [**] for usage-based or non-recurring Service
Fees, Service Fees will be listed on Orders, except for Online Orders and Phone
Orders which win be subject to Equinix’s [**] price unless otherwise mutually
agreed.

b. If Customer wishes to dispute a charge listed on an invoice (a “Disputed
Amount”), Customer must submit a written notice with reasonable supporting
documentation within [**] days of the date of the initial invoice on which the
Disputed Amount appears, failing which Customer waives [**] rights to dispute
such Disputed Amount and to file any claim.

c. If Customer’s account is past due [**] times in any [**] period, Equinix may
charge Customer a deposit of [**] of the [**] to be held [**] interest (the
“Deposit”), Equinix may deduct amounts due from the Deposit and will return or
credit any remainder upon termination.

d. All amounts payable by Customer to Equinix under this Agreement exclude
Taxes. Customer shall be responsible for (i) Taxes related to its activities and
the ownership and operation of Customer’s Equipment and (ii) Taxes imposed,
levied or assessed thereon by any governmental or other authorities. If Customer
is required to make any deduction, withholding or payment for Taxes in any
Jurisdiction on amounts payable to Equinix, such amounts will be increased such
that after making such deduction, Equinix receives an amount equal to what it
would have received if such deduction, withholding or payment had not been made.

 

Equinix GTC

May 15, 2011

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3. ACCESS TO AND USE OF THE IBX CENTERS

a. Subject to the terms and conditions of this Agreement, Customer will have
access to the Licensed Space [**].

b. Customer will comply with the Policies, which have been furnished to Customer
and are incorporated herein by reference. Equinix may modify the Policies from
time to time effective upon notice. Customer may terminate an order for a
Licensed Space if Equinix modifies the Policies in a way that materially
adversely affects Customer’s use of the Services in such Licensed Space and
Customer provides written notice of termination within [**] days from the date
of Equinix’s notice.

c. Customer may sublicense Licensed Space to a Sublicensee provided that (i) the
terms and conditions of such sublicense will be no less restrictive than this
Agreement; (ii) Customer will not act or purport to act on behalf of Equinix or
any landlord of Equinix; (iii) Customer will require the Sublicensee to abide by
this Agreement and the applicable Policies; and (iv) Equinix shall not be deemed
to have any obligations to any Sublicensee. No Sublicensee shall further
sublicense any Services. Notwithstanding any sublicensing, Customer remains
responsible to Equinix for the performance of all obligations under this
Agreement including the payment of all amounts owed under this Agreement.

d. Customer will be responsible and liable for all acts or omissions of
Customer’s Authorized Persons, Accompanying Persons, Associated Entities and for
any equipment or services not provided by Equinix. Customer will indemnify,
defend and hold harmless the Equinix Parties from any and all liability, loss,
damages, costs and expenses (including reasonable attorneys’ fees and expenses)
for third-party claims brought by, arising from or related to Customer’s
Authorized Persons, Accompanying Persons or Associated Entities.

e. This is a services agreement and is not intended to and does not constitute a
lease of any real or personal property or a grant of any other real property
interest. Customer acknowledges and agrees that (i) for Services provided in a
common law Jurisdiction. It is granted only a license to use the Licensed Space
in accordance with this Agreement: and (ii) for Services provided in a civil law
jurisdiction, the Licensed Space is made available and Customer is granted
permission to access and use the Licensed Space in accordance with this
Agreement. This Agreement is subject and subordinate to the leases for the IBX
Centers and all superior instruments to such leases, Customer’s Equipment will
not be construed as fixtures or fittings, Equinix will retain title to all parts
and materials used or provided by Equinix in the performance of the Services.

 

4. WARRANTY AND LIMITATION OF LIABILITY

a. Each Party represents, warrants and covenants that it will comply with all
applicable laws and regulations in connection with this Agreement. Equinix
represents, warrants and covenants that it shall perform the Services in a
professional and workmanlike manner. Customer represents, warrants and covenants
that it will maintain throughout the Term the legal right and authority
(including regulatory consents) to operate, configure, install, maintain and
repair Customer’s Equipment as contemplated by this Agreement.

 

Equinix GTC

May 15, 2011

Equinix Proprietary and Confidential

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b. EXCEPT AS OTHERWISE SET FORTH IN THIS AGREEMENT, EQUINIX DOES NOT MAKE AND
HEREBY DISCLAIMS ALL WARRANTIES INCLUDING BUT NOT LIMITED TO EXPRESS, IMPLIED
AND STATUTORY WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR
COMPLETELY SECURE AND THE IMPLIED WARRANTIES OF MERCHANTABILITY OR SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF ANY THIRD
PARTY’S INTELLECTUAL PROPERTY RIGHTS. ALL SERVICES ARE PROVIDED OR PERFORMED ON
AN “AS IS”, “AS AVAILABLE” BASIS, AND CUSTOMER’S USE OF THE SERVICES IS SOLELY
AT ITS OWN RISK.

c. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, IN NO EVENT WILL
EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR (i) LOST PROFITS; (ii) LOSS OF
BUSINESS; (iii) LOSS OF REVENUES (EXCEPT THAT CUSTOMER SHALL BE LIABLE FOR ANY
SERVICE FEES OR OTHER AMOUNTS OWED TO EQUINIX UNDER THIS AGREEMENT); (IV) LOSS
OF DATA OR INTERRUPTION OR CORRUPTION OF DATA; (V) ANY CONSEQUENTIAL OR INDIRECT
DAMAGES; OR (VI) ANY INCIDENTAL, SPECIAL, RELIANCE, EXEMPLARY OR PUNITIVE
DAMAGES (IF APPLICABLE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

d. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, EQUINIX’S TOTAL
LIABILITY TO CUSTOMER IN THE AGGREGATE FOR THE ENTIRE TERM (REGARDLESS OF
WHETHER THE CLAIMS ARE BROUGHT DURING OR AFTER THE TERM) WITH RESPECT TO ALL
CLAIMS ARISING FROM OR RELATED TO THE SUBJECT MATTER OF THIS AGREEMENT
(INCLUDING ATTORNEY’S FEES) WILL NOT EXCEED THE AMOUNT ACTUALLY PAID BY CUSTOMER
TO EQUINIX FOR THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE MONTH IN
WHICH THE FIRST CLAIM AROSE, AS A FURTHER LIMITATION, EQUINIX’S MAXIMUM
LIABILITY FOR ANY CLAIMS RELATING TO SERVICES OFFERED OR PROVIDED BY EQUINIX
(i) FOR A NON-RECURRING CHARGE ONLY; OR (ii) AS SMART HANDS SERVICES SHALL NOT
EXCEED THE AMOUNT OF THE SERVICE FEE FOR SUCH SERVICE PROVIDED ON THE OCCASION
GIVING RISE TO THE CLAIM.

e. THE LIMITATIONS SET FORTH IN SECTIONS 4(c) AND 4(d) WILL APPLY TO ALL CLAIMS
AND CAUSES OF ACTION, REGARDLESS OF WHETHER IN CONTRACT, TORT, STRICT LIABILITY
OR OTHER THEORY.

f. Equinix and Customer each waive the right to bring any claim against the
other Party arising out of or in any way relating to an Order more than one
(1) year after the date such Order expires or is terminated. Each Party
recognizes and agrees that the warranty disclaimers, limitations of liability
and remedy limitations in this Agreement are materially bargained for by Equinix
and Customer.

 

Equinix GTC

May 15, 2011

Equinix Proprietary and Confidential

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5. INSURANCE

a. Customer agrees to maintain the following insurance (directly in GL or in
combination with Customer’s Umbrella policy(ies), at its expense, for each IBX
Center during the Term, with insurers having a minimum AM Best rating of [**] or
S4P rating of [**]; (i) Commercial General Liability (GL) or Public Liability
insurance with a limit of US$[**] per occurrence, US$[**] in the aggregate (or
the local currency equivalent). Such insurance will include coverage for bodily
injury and property damage: (ii) Workers’ Compensation and Employer’s Liability
insurance where required by local Statute; and (iii) All Risk Property insurance
on a [**] basis with limits adequate to cover the value of [**].

b. Customer will furnish Equinix with certificates of insurance upon request
that evidence the minimum levels of insurance set forth herein, list Equinix as
an additional insured or interested party on the Commercial General Liability or
Public Liability policy and designate that Customer’s insurance is primary and
non-contributory. Customer waives its insurers rights of subrogation on all
policies referenced above. Customer will endeavor to provide at least [**] days’
prior written notice to Equinix of any non-renewal or cancellation of the
policies referenced above.

 

6. TERM, TERMINATION AND SUSPENSION OF SERVICE

a. This Agreement will commence on the Effective Date and will terminate on the
date the last Order then in effect expires or is terminated. A termination of
this Agreement shall terminate all Order(s).

b. Either Party may terminate this Agreement by giving written notice to the
other Party if the other Party breaches any material term or condition of this
Agreement and fails to cure such breach within [**] days in the case of a
failure to pay Service Fees) after receipt of such notice. If Customer fails to
cure a monetary breach, Customer will be responsible for all collections costs
including reasonable attorneys’ fees. If the breach (other than where Customer
has failed to pay Service Fees) cannot be cured within [**] days, the breaching
Party shall be given a reasonable period of time, but not to exceed [**] days
after receipt of the notice, to cure the breach, provided that the breaching
Party acts promptly and diligently to cure such breach.

c. Either Party may terminate this Agreement immediately upon giving written
notice to the other Party if such other Party becomes unable to pay its debts as
they become due, ceases to do business, enters into a deed of arrangement,
undergoes judicial management, commences the process of liquidation, has a
receiver appointed or begins winding up or similar arrangements.

d. Without limiting Equinix’s rights under Section 8(b). Equinix may suspend the
provision of Services, deny access to and the removal of Customer’s Equipment
from the IBX Center. If Customer fails to cure any monetary breach of this
Agreement within [**] days after notice of the same (or within [**] days after
notice of the same in the event Customer’s account is past due on [**] or more
occasions during a [**] month period).

 

Equinix GTC

May 15, 2011

Equinix Proprietary and Confidential

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e. Equinix may suspend the provision of Services if (i) Customer or Customer’s
Equipment interferes with Equinix’s operation or maintenance of the IBX Center
or with one or more of Equinix’s other Customers’ use thereof, and within a
reasonable time, not to exceed [**] after being notified by email or phone,
Customer fails to (a) cease such interference; (b) provide a plan acceptable to
Equinix to cease such interference; or (c) authorize Equinix to take action to
cease such interference (billed at [**] rates); or (ii) in Equinix’s reasonable
judgment Customer or Customer’s Equipment has the potential to interfere with
Equinix’s operation or maintenance of the IBX Center or with one or more of its
other customers’ use thereof, and within a reasonable time, not to exceed [**]
after being notified by e-mail or phone, Customer fails to (a) resolve Such
potential interference; (b) provide a plan acceptable to Equinix to resolve such
potential interference; or (c) authorize Equinix to take action to resolve such
potential interference (billed at [**] rates), if Equinix suspends a Service
pursuant to this Section 6(e), unless Equinix has subsequently terminated this
Agreement as permitted under this Agreement, Equinix will resume the
discontinued Service as soon as reasonably practical after it is reasonably
satisfied that Customer has cured the breach(es) which gave rise to the
suspension; and Equinix may charge a reinstatement fee. Further, Equinix may
terminate this Agreement if Customer’s breach referred to in this Section 6(e)
continues for at least [**] days or occurs more than [**] times in any [**]
month period.

 

7. REMOVAL OF CUSTOMER’S PROPERTY

a. Customer will remove all of Customer’s Equipment on or before the [**] or
[**] of the applicable Order. Unless Equinix otherwise agrees in writing,
failure to remove Customer’s Equipment within [**] days from the [**] of the
applicable Order, or within [**] days if the Order is [**]; will constitute
abandonment of Customer’s Equipment under the laws of the Jurisdiction where the
abandoned property is located and Equinix will be entitled to pursue all
available legal remedies, including, without limitation and at Customer’s risk
and expense: (i) immediately removing Customer’s Equipment and storing it at
Customer’s expense at an on-site or off-site location; (ii) shipping it to
Customer, or (iii) upon [**] days’ prior written notice to Customer, liquidating
it, and retaining the proceeds

b. While Customer has [**] right to use the Services after an Order expires or
terminates, if Equinix permits Customer to do so in its sole discretion,
Customer will remain bound by the terms of the Order and this Agreement,
including, without limitation, all payment obligations, and such continued use
may be terminated by Equinix [**] upon notice.

 

8. CONFIDENTIAL INFORMATION

a. “Confidential Information” means information disclosed by one Party to the
other Party; including (a) information identified by the disclosing Party, in
writing or orally, as confidential at the time of disclosure; (b) information
containing the disclosing Party’s Customer lists, customer information,
technical information, pricing information, financial position, trade secrets,
customer communications or proposals, benchmarking information, satisfaction
surveys, or information relating to its business planning or business
operations; (c) the terms of this Agreement; (d) the design of the IBX Centers,
the Services provided, equipment used at the IBX Centers, the configuration of
cables, networks and services at the IBX Centers, information is not

 

Equinix GTC

May 15, 2011

Equinix Proprietary and Confidential

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deemed Confidential information if it (i) is known to the receiving Party prior
to receipt from the disclosing Party directly or indirectly from a source other
than one having an obligation of confidentiality to the disclosing Party;
(ii) becomes known (independently of disclosure by the disclosing Party) to the
receiving Party directly or indirectly from a source other than one having an
obligation of confidentiality to the disclosing Party; (iii) becomes publicly
known or otherwise ceases to be confidential, except through a breach of this
Agreement by the receiving Party; or (iv) is independently developed by the
receiving Party. For the avoidance of doubt, the mere placement of materials or
equipment containing information at an Equinix location does not constitute
disclosure of such information to Equinix.

b. Neither Party will use or disclose Confidential Information from the other
Party without the prior written consent of the other Party except where (i) if
in the opinion of counsel, the disclosure is required by applicable law or
regulation (including securities laws regarding public disclosure of business
information) or by an order of a court or other governmental body having
jurisdiction after taking steps to maintain its confidentiality where
practicable; or (ii) reasonably necessary to be made to that Party’s, or its
Affiliates’, employees, officers, directors, attorneys, accountants and other
advisors, or (iii) necessary for a Party to exercise its rights and perform its
obligations under this Agreement. In any case, the disclosing Party shall ensure
that disclosure shall not be broader than necessary, and that the recipient
agrees prior to receipt to keep the information confidential to the same extent
as under this Agreement (except that such agreement need not be obtained for
disclosures to a court, regulator or arbitrator).

c. Neither Party grants the other Party the right to use its trademarks, service
marks, trade names, copyrights, other intellectual property rights or other
designations in any promotion, publication, or press release without the prior
written consent of the other Party in each case. Notwithstanding this Section 8,
(i) Equinix may issue a press release announcing Customer’s entry into the ISX
Centers; and (ii) either Party may publicly refer to the other Party as a
customer or vendor of Services.

 

9. MISCELLANEOUS

a. Notice. Unless expressly staled in the Agreement, all notices, consents, or
approvals required by this Agreement will only be effective if in writing and
sent by (i) certified or registered mail, postage prepaid; (ii) overnight
delivery requiring a signature upon receipt; (iii) delivery by hand; or
(iv) facsimile or electronic mail (promptly confirmed by mail) to the Parties at
the respective addresses or numbers in this Agreement or as designated in
writing by the Parties. Notices, consent and approvals under this Agreement will
be in writing and be deemed effective on the date of receipt. Notwithstanding
anything to the contrary in this Agreement, notices relating to Policies sent by
Equinix shall be presumed to be received five (5) days after mailing if sent by
mail, two (2) days later if sent by overnight courier or on the date of dispatch
if sent by electronic mall

b. Entire Agreement. This Agreement and all Orders, which are incorporated by
this reference, constitute the entire agreement between the Parties with respect
to the subject matter hereof, and supersede and replace all prior or
contemporaneous discussions, negotiations, proposals, understandings and
agreements, written or oral, as well as any industry custom. Each

 

Equinix GTC

May 15, 2011

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Party acknowledges that, in entering into this Agreement, it has not relied on
and shall have no right or remedy in respect of, any statement, representation,
assurance or warranty other then as expressly set out in this Agreement, but
nothing in this section 9(b) shall limit or exclude a Party’s liability for
fraud. This Agreement may be executed in two or more counterparts (and the
signature pages may be delivered with ink signature or by facsimile or email),
each will be deemed an original, but all together will constitute one and the
same instrument. Except where otherwise expressly stated herein, this Agreement
may be amended only by the written agreement of both Parties.

c. Construction. Each Party agrees that it has reviewed this Agreement, and this
Agreement shall not be interpreted more strictly against the drafting Party. The
section headings and captions are for convenience only and will not be used to
construe this Agreement. If any provision of this Agreement is adjudged by a
court to be invalid, illegal or unenforceable, it will not affect the validity,
legality, or enforceability of the other part(s) of the same provision or of the
other provisions in this Agreement.

d. Survival. Sections 3(d), 4(c) - (i), 7, and 9(d) will survive the termination
of this Agreement Section 8 will survive for [**] years after termination of
this Agreement.

e. Subcontracting and Transfer. Equinix may permit any other Equinix Affiliate
independent contractor or other third party, to perform any of Equinix’s
obligations hereunder, provided that Equinix remains primarily liable for the
performance of its obligations. Equinix may transfer this Agreement or any of
its rights and obligations hereunder with prior notice to Customer. Customer may
transfer this Agreement or any of its rights and obligations hereunder to an
Affiliate or to an entity which is acquiring all or substantially all of
Customer’s business or assets with prior notice to Equinix, and in all such
events the person or entity to whom this Agreement is assigned by Customer must
agree in writing to be bound by all of the terms of this Agreement. This
Agreement will be binding upon and inure to the benefit of all successors and
permitted transferees of Equinix and Customer, who will be bound by all of the
obligations of their predecessors or transferors.

f. Force Majeure. Except for Customer’s obligation to pay amounts owed under
this Agreement, including Service Fees, neither Party will be responsible or in
any way liable to the other Party, and neither Party will have any termination
or other rights, arising out of or relating to a failure by the other Party to
perform any of its obligations under this Agreement if such failure is caused by
events or circumstances beyond its reasonable control. These events may include
but not be limited to acts of God, war, labor strike, terrorist act, fire,
flood, earthquake, health epidemic or any law, order regulation or other action
of any governing authority or agency.

g. Conflict. All Orders are subject to the terms and conditions of this
Agreement, in the event of ambiguity, conflict or inconsistency among the
documents comprising this Agreement, the documents shall be given a descending
order of precedence as follows: (i) the Order; (ii) the master service agreement
including attachments and exhibits to the master service agreement, other than
these Global Terms and Conditions; (iii) the Policies; and (iv) these Global
Terms and Conditions.

 

Equinix GTC

May 15, 2011

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h. Data Protection. “Contact Data” means business contact data (including but
not limited to CRM databases and data that is set out on access lists at any IBX
Center from time to time) containing personal and/or private information of a
Party, its agents employees or any authorized user of the Services (including
Sublicensees) and its agents, employees, consultants, contractors or partners
provided to or obtained by the other Party by virtue of the performance of the
Agreement and whose use, processing or transfer of such data is regulated by law
or regulation as “personal data”.

Customer acknowledges that Equinix, Equinix Parties and their agents will, by
providing the Services, come into possession of Contact Data. Customer
acknowledges and agrees that Equinix, Equinix Parties and their agents may use,
process and/or transfer Contact Data (including intra-group transfers and
transfers to the United States): (i) in connection with the provision of
Services; (ii) to incorporate Contact Data into databases controlled by Equinix
or Equinix Parties for the purpose of account administration, billing and
reconciliation, operational maintenance and support activities, fraud detection
and prevention, and customer and market analysis and reporting; and (iii) to
communicate to Customer by voice, letter, fax or email regarding products and
services of Equinix or Equinix Parties. Customer may withdraw consent for such
use, processing or transfer of Contact Data as set out in (iv) above by sending
written notice to Equinix on the prescribed form, available from Equinix.
Customer acknowledges that it has the right to access Contact Data upon written
notice and have any agreed errors in such Contact Data rectified.

i. General. Except where otherwise expressly stated herein, and subject to the
limitations set forth in Section 4, the rights and remedies provided for herein
are cumulative and not exclusive of any rights or remedies that a Party would
otherwise have.

The Parties are independent contractors and this Agreement does not establish
any relationship of partnership, joint venture, employment franchise or agency
between them. Neither Party may bind the other or incur obligations on the
other’s behalf without the other’s prior written consent.

There will be no third party beneficiaries to this Agreement.

No waiver of any breach of any provision of this Agreement will constitute a
waiver of any prior, concurrent or subsequent breach of the same or any other
provisions hereof, and no waiver will be effective unless made in writing end
signed by an authorized representative of the waiving Party.

Each master service agreement (i) is only binding upon the MSA Signatories and
not upon any other Equinix Company or Customer Affiliate and (ii) only affects
Orders placed under that master service agreement. For avoidance of doubt, no
other Equinix Company or Customer Company except the MSA Signatories are
required to agree to any of the terms and conditions set forth in that master
service agreement. The Equinix Company that enters into an Order with Customer
for Services shall provide the Services in accordance with this Agreement and no
other Equinix entity shall be jointly or severally liable with such Equinix
Company for the performance of the Services.

 

Equinix GTC

May 15, 2011

Equinix Proprietary and Confidential

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10. DEFINITIONS

Capitalized terms used herein but not otherwise defined will have the meaning
ascribed to them in this Section 10 or the applicable master service agreement.

Accompanying Person: Each person (other than an employee of Equinix) accompanied
by an Authorized Person while at an IBX Center.

Affiliate: As to a Party, any entity controlling, controlled by, or under common
control with such Party, where the term “control” and its correlative meanings,
“controlling,” “controlled by,” and “under common control with,” means the
legal, beneficial or equitable ownership, directly or indirectly, of more than
fifty percent (50%) of the aggregate of all voting equity interests in an
entity.

Associated Entity: Means (i) each individual, company, partnership or other
entity of any type which employs, contracts with, or is otherwise associated or
affiliated with Customer, Authorized Persons or Accompanying Persons, (ii) any
of Customer’s end users and (iii) Sublicensees,

Authorized Person: Each person included on the most recent list of Authorized
Persons given to Equinix by Customer in accordance with the Policies.

Billing Commencement Date: For a Service ordered in an Order (other than Online
Orders or Phone Orders), the date designated in the Order as the Billing
Commencement Date or if there is no date designated in the Order, then the date
on which the Service is delivered. For a Service ordered in an Online Order or
Phone Order, the date Equinix begins providing the Service to Customer, unless
otherwise agreed to by the Parties in the Order.

Cross-Connect: A physical or wireless interconnection within an IBX Center that
(i) exits Customer’s cage or (ii) connects Customer to another Equinix customer.

Customer’s Equipment: All network, computer and other equipment provided, owned
or controlled by Customer, Customer’s Affiliates, Customer’s Authorized Persons.
Accompanying Persons or Associated Entitles (including wiring and connections
between such equipment and Customer’s demarcation equipment) excluding
Cross-Connects or Equinix’s demarcation equipment.

Equinix Company: An Affiliate of Equinix Inc.

Equinix Parties: Equinix and the Affiliates, owners, officers, directors,
employees, and agents of Equinix.

IBX Centers: The International Business Exchange Centers in which Customer
receives Services from Equinix pursuant to an Order.

Licensed Space: The areas which, for Services being provided in a common law
jurisdiction, are licensed by Customer or, for Services being provided in a
civil law jurisdictions are made available to Customer with permission to access
and use, in each case under this Agreement and the Orders,

 

Equinix GTC

May 15, 2011

Equinix Proprietary and Confidential

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and as identified in the Orders as to the amount of space. For each Licensed
Space, Equinix will determine at all times the exact location in the IBX Centers
where the Licensed Space will be located, and Equinix will notify Customer
accordingly.

MSA Signatories: The Equinix Company and Customer Affiliate that are the
signatories to a master service agreement.

Online Order: An Order placed via an Equinix customer care website or email, to
be effective only after Equinix accepts it in accordance with Equinix’s
applicable procedures or Equinix begins providing the Services ordered under the
Online Order.

Order: An order for services prepared by Equinix, or an amendment thereto that
is incorporated into this Agreement by reference; which describes the Services.
Orders are not valid until signed by both Parties, except for Online and Phone
Orders. Equinix is under no obligation to accept an Order unless otherwise
specified, reference to Order(s) shall also include Online Orders and/or Phone
Orders.

Phone Order: An Order placed over the phone, where available, will be effective
only after Equinix accepts it in accordance with Equinix’s applicable procedures
or when Equinix begins providing the Services.

Policies: Equinix’s procedures, rules, regulations, security practices and
policies for the IBX Centers, as amended from time to time.

Services: All services, goods and other offerings provided by Equinix under an
Order pursuant to this Agreement.

Service Fees: Charges and fees for Services charged to Customer by Equinix,
exclusive of Taxes.

Smart Hands: Services that are defined as Smart Hands Services under the
Policies.

Sublicensee: A customer of Customer or other third party who (i) sublicenses all
or part of the Licensed Space from Customer, if such Licensed Space is located
in a common law jurisdiction, or (ii) is able to access and use all or part of
the Licensed Space as made available by Customer, if such Licensed Space is
located in a civil law jurisdiction.

Taxes: Sales, use, transfer, privilege, excise, consumption tax, Value Added Tax
(“VAT”) or Goods and Services Tax (“GST”) as applicable, and other similar taxes
and duties, whether foreign, national, state or local, however designated,
levied or imposed (whether as a deduction, withholding or payment) now in force
or enacted in the future, which apply to the Services performed by Equinix for
Customer or to Customer for its operations and use of the Services, but
excluding taxes on Equinix’s net income.

Term: The duration of this Agreement, as determined under Section 6(a) of this
Agreement.

 

Equinix GTC

May 15, 2011

Equinix Proprietary and Confidential

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CUSTOMER TO COMPLETE:

Acknowledged and agreed

 

Customer Company
Name:

The Endurance International Group

(Complete Legal Name)

Authorized Signature:

/s/ Ronald A. LaSalvia

Printed Name:

Ronald A. LaSalvia

Title:

EVP, Operations

 

EQUINIX TO COMPLETE:

Acknowledged and agreed.

 

 

Authorized Signature:

/s/ Robert Ponticelli

Printed Name:

Robert Ponticelli

Title:

 

 

 

Equinix GTC

May 15, 2011

Equinix Proprietary and Confidential

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EQUINIX SERVICE LEVEL AGREEMENT

EXHIBIT A TO GLOBAL TERMS AND CONDITIONS

The purpose of this Service Level Agreement (“SLA”) is to define the measurable
performance levels for the provision of Equinix Services and specify remedies
available to Customer if Equinix falls to achieve these levels. Words
capitalized but not defined in this SLA will have the meaning defined in the
Agreement.

 

1. POWER SERVICES

[**] Power at [**]+% availability. This is met by achieving less than [**] of
Unavailability over a [**] period (“[**] Power SLA Threshold”) per [**]. For the
purposes of this paragraph, a [**] Power Service is considered Unavailable when
a functioning [**] that includes [**] provided [**] capability is powered by
[**] from [**], and [**] experience a [**] in electrical power such that the
[**] experiences an [**] in electrical power. Subject to Section 4, if
unavailability exceeds the [**] Power SLA Threshold, Customer will be entitled
to a [**] equal to [**] of the [**] for the [**] and [**] for the [**] attached
thereto (“[**]”). Further, Customer will be entitled to an [**] equal to [**] of
[**] for the affected [**] for every [**] of Unavailability beyond the [**]
Power SLA Threshold.

[**] Power at [**]+% availability. This is met by achieving less than [**] of
unavailability over a [**] period (“[**] Power SLA Threshold”) per [**]. For the
purposes of this paragraph, a [**] Power Service is considered unavailable when
a functioning [**] is powered by [**], and the [**] experiences an [**] in
electrical [**] such that the [**] experiences an [**] in electrical [**].
Subject to Section 4, if unavailability exceeds the [**] Power SLA Threshold,
Customer will be entitled to a [**] equal to [**] of the [**] for the affected
[**]. Further, Customer will be entitled to an additional [**] for the affected
[**] for every [**] of unavailability beyond the [**] Power SLA Threshold.

 

2. LICENSED SPACE ENVIRONMENTAL SERVICES

Temperature at [**]+% availability. This is met by achieving less than [**] of
Unavailability over a [**] period (“Temperature SLA Threshold”) per [**]. For
the purposes of this paragraph, temperature is considered unavailable when the
temperature [**] or [**]. Subject to Section 4, if unavailability exceeds the
Temperature SLA Threshold, Customer will be entitled to a [**] equal to [**] of
the [**] for the affected [**]. Further, Customer will be entitled to an
additional [**] equal to [**] of [**] for the affected [**] for every [**] of
Unavailability beyond the Temperature SLA Threshold.

Humidity at [**]+% availability. This is met by achieving less than [**] of
Unavailability over a [**] period (“Humidity SLA Threshold”) per [**]. For the
purposes of this paragraph, Humidity is considered Unavailable when the humidity
[**] percent ([**]%) or [**] percent ([**]%). Subject to Section 4, if Humidity
Unavailability exceeds the Humidity SLA Threshold, Customer will be entitled to
a [**] equal to [**] of the [**] for the affected [**]. Further, Customer will
be entitled to an additional [**] equal to [**] of [**] for the affected [**]
for every [**] of Unavailability beyond the Humidity SLA Threshold.

 

Equinix GTC

May 15, 2011

Equinix Proprietary and Confidential

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3. CROSS-CONNECT

Cross Connect service at [**]+% availability. This is met by achieving less than
[**] of Unavailability over a [**] period (“Cross-Connect SLA Threshold”) per
Cross-Connect. A Cross-Connect is considered Unavailable when the [**] that
Equinix uses for the Cross-Connects [**] and the [**] of the Cross-Connect are
not able to [**] due to the [**] of the [**]. Subject to Section 4, if
Cross-Connect Unavailability exceeds the Cross-Connect SLA Threshold, Customer
will be entitled to a [**] equal to the [**] for the affected [**].

 

4. GENERAL

Notwithstanding anything to the contrary in this Attachment or the Agreement the
following previsions apply to all Services:

The [**] set forth in this Attachment are Customer’s [**] remedy if Equinix
fails to meet the [**] stated herein, and in any calendar month the maximum [**]
to which Customer shall be entitled for any Service will not exceed the [**] for
such Service. All periods of unavailability must be [**], and approved [**] will
be applied by Equinix to the [**] for the [**] following the [**] in which the
[**] was approved. The period of Unavailability is measured from [**] of the
incident to the time the Unavailability [**] as confirmed by [**]. For avoidance
of doubt, Equinix measures Temperature and Humidity unavailability between [**]
from the [**] and no [**] than [**] from the [**] side of a [**]. Customer shall
not be entitled to a [**] if the event or condition that would have otherwise
given rise to the [**] was caused by any of the following: acts of God, war or
acts of terrorism, labor strikes or other labor action, fire, flood, earthquake,
landslide, earth movement, hurricane, typhoon, tsunami, volcanic eruption or
other natural disaster, riot or civil unrest, official orders from Judicial, law
or civil authorities, scheduled maintenance windows, Customer’s equipment,
actions or inactions of Customer or its representatives, actions or inactions
outside of Equinix’s reasonable control; or if Customer does not request a [**]
from Equinix in writing at the appropriate country contact specified below
within [**] after the incident entitling Customer to a [**] has been remedied.

UNITED STATES: unless otherwise designated by Equinix, the Service Desk - North
America can be reached 1) via email to [**]; 2) via telephone [**] (+[**]) or 3)
via website [**].

EUROPE: unless otherwise designated by Equinix, the Equinix Service Desks can be
reached as follows:

 

COUNTRY

  

TELEPHONE

  

EMAIL

[**]    +[**]    [**] [**]    +[**]    [**] [**]    +[**]    [**] [**]    +[**]
   [**] [**]    +[**]    [**] [**]    +[**]    [**]

ASIA-PACIFIC: Equinix Asia-Pacific Network Operations Center can be reached 1)
via email to [**]; 2) via telephone +[**].

 

Equinix GTC

May 15, 2011

  

Equinix Proprietary and Confidential

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   Page 13 of 13

--------------------------------------------------------------------------------

DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

  

THE ENDURANCE

INTERNATIONAL GROUP

S-147634

November 18, 2014

January 01, 2015

USD

24

12

 

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

  

PREPARED FOR:

Ryan Buckley

[**]

[**]     Direct

Fax

 

Section A: Additions

     NRC      MRC      NRC      MRC  

POW00181        [**]

        [**]         [**]         [**]         [**]         [**]   

Maximum Power Draw (kVA)

     [**]                                 [**]         [**]   

 

    

Qty

  

Serial Number

  

Order

Reference #

  

Current Pricing
(USD)

  

New Price
(USD)

  

Effective Date

Section C: Price Change

            

MRC

  

MRC

     CAG10010    Standard Private Cage    1    20160-149983896    R-112283   
[**]    [**]    2014-12-01 POW10006   

[**]

   [**]    1-8947731    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-9121091    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-8979771    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-8947691    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-8947891    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-9121211    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-8947811    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-8947851    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-8947771    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-8947971    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-9045691    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-8947931    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-9121291    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-9120811    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-9120851    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-9121251    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-8922891    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-9121331    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-9121371    R-112283    [**]    [**]    2014-11-30 POW10006    [**]
   [**]    1-9121411    R-112283    [**]    [**]    2014-11-30

 

     

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Page 1 of 10

--------------------------------------------------------------------------------

DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

THE ENDURANCE

INTERNATIONAL GROUP

S-147634

November 18, 2014

January 01, 2015

USD

24

12

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

PREPARED FOR:

Ryan Buckley

[**]

[**]     Direct

Fax

 

POW10006 [**] [**] 1-8923011 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**]
1-9046011 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**] 1-8979531 R-112283
[**] [**] 2014-11-30 POW10006 [**] [**] 1-8979611 R-112283 [**] [**] 2014-11-30
POW10006 [**] [**] 1-8922931 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**]
1-8922971 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**] 1-8979491 R-112283
[**] [**] 2014-11-30 POW10006 [**] [**] 1-9045891 R-112283 [**] [**] 2014-11-30
POW10006 [**] [**] 1-9045811 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**]
1-8979651 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**] 1-8979571 R-112283
[**] [**] 2014-11-30 POW10006 [**] [**] 1-9120931 R-112283 [**] [**] 2014-11-30
POW10006 [**] [**] 1-9121971 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**]
1-7239931 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**] 1-7244371 R-112283
[**] [**] 2014-11-30 POW10006 [**] [**] 1-9121451 R-112283 [**] [**] 2014-11-30
POW10006 [**] [**] 1-9121491 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**]
1-9045971 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**] 1-9121531 R-112283
[**] [**] 2014-11-30 POW10006 [**] [**] 1-9045851 R-112283 [**] [**] 2014-11-30
POW10006 [**] [**] 1-7271131 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**]
1-7275571 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**] 1-7248851 R-112283
[**] [**] 2014-11-30 POW10006 [**] [**] 1-7253291 R-112283 [**] [**] 2014-11-30
POW10006 [**] [**] 1-7257731 R-112283 [**] [**] 2014-11-30

 

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Page 2 of 10

--------------------------------------------------------------------------------

DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

THE ENDURANCE

INTERNATIONAL GROUP

S-147634

November 18, 2014

January 01, 2015

USD

24

12

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

PREPARED FOR:

Ryan Buckley

[**]

[**]     Direct

Fax

 

 

POW10006 [**] [**] 1-7262131 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**]
1-9121931 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**] 1-9121771 R-112283
[**] [**] 2014-11-30 POW10006 [**] [**] 1-9121731 R-112283 [**] [**] 2014-11-30
POW10006 [**] [**] 1-7280051 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**]
1-9121811 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**] 1-9121611 R-112283
[**] [**] 2014-11-30 POW10006 [**] [**] 1-9121571 R-112283 [**] [**] 2014-11-30
POW10006 [**] [**] 1-7266571 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**]
1-9121651 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**] 1-9121011 R-112283
[**] [**] 2014-11-30 POW10006 [**] [**] 1-9120971 R-112283 [**] [**] 2014-11-30
POW10006 [**] [**] 1-9045771 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**]
1-9121051 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**] 1-9121891 R-112283
[**] [**] 2014-11-30 POW10006 [**] [**] 1-9121851 R-112283 [**] [**] 2014-11-30
POW10006 [**] [**] 1-47457928 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**]
1-47457952 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**] 1-47457880 R-112283
[**] [**] 2014-11-30 POW10006 [**] [**] 1-47457904 R-112283 [**] [**] 2014-11-30
POW10006 [**] [**] 1-47457784 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**]
1-47457808 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**] 1-47457760 R-112283
[**] [**] 2014-11-30 POW10006 [**] [**] 1-9120771 R-112283 [**] [**] 2014-11-30
POW10006 [**] [**] 1-47457832 R-112283 [**] [**] 2014-11-30

 

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Page 3 of 10

--------------------------------------------------------------------------------

DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

THE ENDURANCE

INTERNATIONAL GROUP

S-147634

November 18, 2014

January 01, 2015

USD

24

12

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

PREPARED FOR:

Ryan Buckley

[**]

[**]     Direct

Fax

 

 

POW10006 [**] [**] 1-47457856 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**]
1-9045931 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**] 1-9121691 R-112283
[**] [**] 2014-11-30 POW10006 [**] [**] 1-9120891 R-112283 [**] [**] 2014-11-30
POW10006 [**] [**] 1-9045731 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**]
1-9121131 R-112283 [**] [**] 2014-11-30 POW10006 [**] [**] 1-9121171 R-112283
[**] [**] 2014-11-30 POW10009 [**] [**] 2187228 112283 [**] [**] 2014-11-30
POW10009 [**] [**] 7188716 R-112283 [**] [**] 2014-11-30 POW10009 [**] [**]
7188712 R-112283 [**] [**] 2014-11-30 POW10009 [**] [**] 7188714 R-112283 [**]
[**] 2014-11-30 POW10009 [**] [**] 7188715 R-112283 [**] [**] 2014-11-30
POW10009 [**] [**] 2187214 112283 [**] [**] 2014-11-30 POW10009 [**] [**]
2187213 112283 [**] [**] 2014-11-30 POW10009 [**] [**] 2187232 112283 [**] [**]
2014-11-30 POW10009 [**] [**] 2187233 112283 [**] [**] 2014-11-30 POW10009 [**]
[**] 2187217 112283 [**] [**] 2014-11-30 POW10009 [**] [**] 2187216 112283 [**]
[**] 2014-11-30 POW10009 [**] [**] 2187215 112283 [**] [**] 2014-11-30 POW10009
[**] [**] 2187218 112283 [**] [**] 2014-11-30 POW10009 [**] [**] 2187219 112283
[**] [**] 2014-11-30 POW10010 [**] [**] 7188707 R-112283

[**]

[**] 2014-11-30 POW10010 [**] [**] 2187230 112283 [**] [**] 2014-11-30 POW10010
[**] [**] 2187229 112283 [**] [**] 2014-11-30 POW10010 [**] [**] 7188717
R-112283 [**] [**] 2014-11-30

 

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Page 4 of 10

--------------------------------------------------------------------------------

DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

THE ENDURANCE

INTERNATIONAL GROUP

S-147634

November 18, 2014

January 01, 2015

USD

24

12

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

PREPARED FOR:

Ryan Buckley

[**]

[**]     Direct

Fax

 

 

POW10010 [**] [**] 2187237 112283 [**] [**] 2014-11-30 POW10010 [**] [**]
2187238 112283 [**] [**] 2014-11-30 POW10010 [**] [**] 2187220 112283 [**] [**]
2014-11-30 POW10010 [**] [**] 2187235 112283 [**] [**] 2014-11-30 POW10010 [**]
[**] 7188709 R-112283 [**] [**] 2014-11-30 POW10010 [**] [**] 2187234 112283
[**] [**] 2014-11-30 POW10010 [**] [**] 2187222 112283 [**] [**] 2014-11-30
POW10010 [**] [**] 2187236 112283 [**] [**] 2014-11-30 POW10010 [**] [**]
7188710 R-112283 [**] [**] 2014-11-30 POW10010 [**] [**] 2187221 112283 [**]
[**] 2014-11-30 POW10045 [**] [**] 7344297 R-112283 [**] [**] 2014-11-30
POW10045 [**] [**] 7344298 R-112283 [**] [**] 2014-11-30 POW10045 [**] [**]
7344306 R-112283 [**] [**] 2014-11-30 POW10045 [**] [**] 7344308 R-112283 [**]
[**] 2014-11-30 POW10045 [**] [**] 7344307 R-112283 [**] [**] 2014-11-30
POW10045 [**] [**] 14127959 R-112283 [**] [**] 2014-11-30 POW10045 [**] [**]
14127960 R-112283 [**] [**] 2014-11-30 POW10046 [**] [**] 7344301 R-112283 [**]
[**] 2014-11-30 POW10046 [**] [**] 7344300 R-112283 [**] [**] 2014-11-30
POW10046 [**] [**] 7344312 R-112283 [**] [**] 2014-11-30 POW10046 [**] [**]
7344310 R-112283 [**] [**] 2014-11-30 POW10046 [**] [**] 14127961 R-112283 [**]
[**] 2014-11-30 POW10046 [**] [**] 14127962 R-112283 [**] [**] 2014-11-30
POW10046 [**] [**] 7344311 R-112283 [**] [**] 2014-11-30

 

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Page 5 of 10

--------------------------------------------------------------------------------

DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

  

THE ENDURANCE

INTERNATIONAL GROUP

S-147634

November 18, 2014

January 01, 2015

USD

24

12

 

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

  

PREPARED FOR:

Ryan Buckley

[**]

[**]     Direct

Fax

 

 

Section Total

   [**]                [**]                

 

         

Qty

  

Unit Pricing (USD)

  

Total Charges

(USD)

  

Effective Date

Section D: Continuing Services        

NRC

  

MRC

  

NRC

  

MRC

    

Contract No. 112283

                             

CAB10001

   [**]    [**]    [**]    [**]       [**]    2014-12-01

Contract No. R-112283

                             

CAB00134

   [**]    [**]       [**]       [**]    2014-12-01

CAB10001

   [**]    [**]       [**]       [**]    2014-12-01

CAB10001

   [**]    [**]       [**]       [**]    2014-12-01

CAB10001

   [**]    [**]       [**]       [**]    2014-12-01

CAB10001

   [**]    [**]       [**]       [**]            2014-12-01

Subsection Total

                       [**]    [**]   

Grand Total

               [**]    [**]   

GENERAL TERMS AND CONDITIONS

Order Introduction

This Replacement Order (the “Order”) is between Equinix LLC if this Order is for
Licensed Space and Services delivered in Canada (in either case, “Equinix”) and
the customer entity executing this document (“Customer”), who wishes to order
the products and/or services set forth above (each product and service a
“Service”). This Order shall be of no force or effect unless (a) it is executed
by both Parties and (b) the Parties have entered into a Master Country Agreement
(“MCA”) (defined below) (under which this Order is executed) that is currently
in effect as of the Order Effective Date (defined below).

This Order is governed by and incorporated by reference into the applicable MCA.
Customer agrees that it shall be bound by the terms and conditions contained in
the Equinix IBX Center Policies, which can be found at
www.equinix.com/ibxpolicies.

AS OF THE ORDER EFFECTIVE DATE, THIS ORDER REPLACES AND SUPERSEDES THE ORDER(S)
NUMBER(S) SET FORTH ABOVE AS “ORDER REFERENCE # AND CONTRACT NO.” (INCLUDING ANY
ONLINE OR

 

     

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DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

THE ENDURANCE

INTERNATIONAL GROUP

S-147634

November 18, 2014

January 01, 2015

USD

24

12

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

PREPARED FOR:

Ryan Buckley

[**]

[**]     Direct

Fax

 

 

PHONE ORDERS RELATED TO OR INCORPORATED BY REFERENCE INTO SUCH ORDER(S))
(“CANCELED ORDERS”), AND THE CANCELED ORDERS SHALL NO LONGER BE OF ANY FORCE OR
EFFECT. ADDITIONALLY, THIS ORDER HEREBY INCORPORATES BY REFERENCE ALL ORDERS
ISSUED AND PLACED PRIOR OR SUBSEQUENT TO THE ORDER EFFECTIVE DATE THAT REFERENCE
OR ARE RELATED TO THE CANCELED ORDERS.

Order Term

This Order shall commence on the Order Effective Date. The Initial Term will
commence on the Effective Date and will terminate at the end of the month in
which the Initial Term expires. For example, if the Effective Date is March 5,
2012, and the Initial Term is three (3) years then the Order will terminate on
March 31, 2015.

For additional Licensed Space and Services installed in the Cage, the term will
be concurrent with the term of this Order, and such Services will be
incorporated by reference into and governed by the terms and conditions of this
Order.

After the Initial Term, the term will automatically renew for additional terms
of twelve (12) months each, unless either Party provides written termination
notification to the other Party at least ninety (90) days prior to the end of
the then-current term, in which event this Order will terminate at the end of
then-current term.

Notwithstanding anything in this Order or the MCA to the contrary, if the MCA
has a date-certain expiration date or if either Party notifies the other that it
intends not to renew the MCA pursuant to the terms thereto, then this Order will
remain in effect after the MCA expires and all of the terms and conditions of
the MCA (including all limitation of liability and indemnification provisions)
will continue to apply to this Order and all Licensed Space and Services until
this Order expires or terminates at the end of the then-current term.

Prices and Billing

Customer’s obligation to pay the MRC and NRC for each Service set forth herein
shall begin on the Effective Date. All invoices will be paid in U.S. Dollars (or
the local currency equivalent as indicated).

Notwithstanding anything in this Order to the contrary, after the first [**] of
the Initial Term and for every [**] thereafter, Equinix may change the Fees for
all Licensed Space and Services at a rate not to exceed [**] percent ([**]%) per
year. However, if Equinix’s direct [**] increase by more than [**] percent
([**]%) per year, Equinix may increase Customer’s Fees for [**] by such [**].

 

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DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

THE ENDURANCE

INTERNATIONAL GROUP

S-147634

November 18, 2014

January 01, 2015

USD

24

12

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

PREPARED FOR:

Ryan Buckley

[**]

[**]     Direct

Fax

 

 

Prices shown above do not include any Taxes, surcharges and shipping charges,
which are the responsibility of the Customer.

Unless otherwise specified in the Agreement, if Customer wishes to dispute any
charge billed to Customer by Equinix (“Disputed Amount”), Customer must submit a
good faith claim regarding the Disputed Amount with documentation as may
reasonably be required to support the claim within [**] days of receipt of the
initial invoice sent by Equinix regarding the Disputed Amount. If Customer does
not submit a documented claim within [**] days of receipt of the initial invoice
sent by Equinix regarding such Disputed Amount, notwithstanding anything in this
Order to the contrary, Customer waives [**] rights to dispute the Disputed
Amount, and Customer waives [**] rights to file a claim thereafter of any kind
relating to such Disputed Amount (and Customer also waives [**] rights to
otherwise claim that it does not owe such Disputed Amount or to seek any
set-offs or reimbursements or other amounts of any kind based upon or relating
to such Disputed Amount). If the MCA includes a provision that specifically
describes the processes relating to Customer’s ability to dispute billed
charges, then this paragraph will be of no force and effect.

Pricing Sections

Section A: Additions - These Licensed Space and Services, if any, will start
billing on December 1, 2014.

Section B: Deletions - These Licensed Space and Services, if any, will stop
billing on the date specified in the last column of Section B above, entitled
“Effective Date”.

Section C Price Change - These Licensed Space and Services, if any, will have
their prices changed on the date specified in the last column of Section C
above, entitled “Effective Date”.

Section D: Continuing Services - These Licensed Space and Services, if any, will
not have their prices changed pursuant to this Order.

Power Limitations

Customer may not draw more than the [**] amount set out above (the “Power Cap”).
If the power draw [**] the Power Cap, Equinix may provide written notification
to Customer and/or require Customer to [**] the power draw to the Power Cap
within [**]. If Customer does not resolve the situation with a mutually
agreeable plan, Equinix may suspend Customer’s power until the power draw is
[**] the Power Cap. Alternatively, the Parties may agree to [**] to [**].

 

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DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

THE ENDURANCE

INTERNATIONAL GROUP

S-147634

November 18, 2014

January 01, 2015

USD

24

12

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

PREPARED FOR:

Ryan Buckley

[**]

[**]     Direct

Fax

 

 

Definitions

IBX Center: The International Business Exchange Center (formerly Internet
Business Exchange Center) identified at the top of this Order.

Cage: The cage in the IBX Center in which the Licensed Space is provided and the
Services are delivered by Equinix. If the cage is a shared cage, “Cage” will
refer to the cabinets in the shared cage that are licensed by Customer.

Initial Term (In Months): Twenty-Four (24) Months.

MCA: The Master Country Agreement (or the document with a similar function if no
document entitled Master Country Agreement has been signed by the Parties, e.g.
“MSA”) between Customer and Equinix, or one if its subsidiaries if Equinix is
not a signatory, that remains in effect during the term of the Order.

MRC: Monthly-recurring charges.

NRC: Non-recurring charges.

Order Effective Date: The date this Order is signed by both Parties. Where this
Order is signed on different dates by Equinix and the Customer, the latter date
of signature shall be the Order Effective Date.

Sending Instructions

 

  1) Fax a signed copy of this Order to [**], or

 

  2) Email to [**].

(If the file size is larger than 10mb, please separate into multiple documents
or zip files).

Conclusion

While Equinix is under no obligation to execute this Order, Customer
acknowledges that Equinix may refuse to execute this Order if Customer delivers
it to Equinix after the “Valid Until” date set forth above.

 

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DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

THE ENDURANCE

INTERNATIONAL GROUP

S-147634

November 18, 2014

January 01, 2015

USD

24

12

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

PREPARED FOR:

Ryan Buckley

[**]

[**]     Direct

Fax

 

 

Footer

Replacement Order_110712

 

THE ENDURANCE INTERNATIONAL GROUP

EQUINIX

Signature:

/s/  John Mone

Billing Contact Name:

AP-Endurance

Signature:

/s/ Brock Bryan

Name:

John Mone

Billing Address: [**]

 

Name:

Brock Bryan

Title:

Chief Information Officer

Phone Number:

 

Title:

 

Date:

11/26/14

E-mail Address: [**]

 

Date:

2014.12.02

 

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DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

  

THE ENDURANCE

INTERNATIONAL GROUP

S-147609

November 20, 2014

January 01, 2015

USD

24

12

 

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

  

PREPARED FOR:

Ryan Buckley

[**]

+[**]     Direct

Fax

 

 

 

Description

  

Qty

  

Order

Reference #

  

Unit Pricing (USD)

        

Total Charges

(USD)

     

Section A: Additions

            

NRC

  

MRC

  

NRC

  

MRC

POW00181        [**]

   [**]       [**]    [**]    [**]    [**]

Maximum Power Draw (kVA)

   [**]               

Section Total

              

[**]

   [**]

 

    

Qty

  

Serial

Number

  

Order

Reference #

  

Unit Pricing

(USD)

  

Total Charges

(USD)

  

Effective Date

Section B: Deletions

            

MRC

  

MRC

    

CAB10001

   [**]    [**]    0501-10686739    R-111925    [**]    [**]    2014-11-30

CAB10001

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

CAB10001

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

CAB10001

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

CAB10001

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

CAB10001

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

CAB10001

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

CAB10001

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

CAB10001

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

CAB10001

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

CAB10001

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

 

     

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Page 1 of 9

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DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

  

THE ENDURANCE

INTERNATIONAL GROUP

S-147609

November 20, 2014

January 01, 2015

USD

24

12

 

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

  

PREPARED FOR:

Ryan Buckley

[**]

+[**]     Direct

Fax

 

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

CAB10001

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    [**]    [**]    [**]    [**]    2014-11-30

Section Total

                 

[**]

                            

Qty

  

Serial Number

  

Order

Reference #

  

Current Pricing
(USD)

  

New Price

(USD)

  

Effective Date

Section C: Price Change

            

MRC

  

MRC

    

CAG10010

   [**]    [**]    20230-1- 7014691    R-111925    [**]    [**]    2014-12-01

CC10001

   [**]    [**]   

L CHAIN_32

6

   R-111925    [**]    [**]    2014-12-01

CC10001

   [**]    [**]   

L CHAIN_12

599

   R-111925    [**]    [**]    2014-12-01

CC10001

   [**]    [**]    1961626    R-111925    [**]    [**]    2014-12-01

CC10001

   [**]    [**]    9556814    R-111925    [**]    [**]    2014-12-01

CC10001

   [**]    [**]    M12876976    R-111925    [**]    [**]    2014-12-01

CC10001

   [**]    [**]    M12877041    R-111925    [**]    [**]    2014-12-01

CC10001

   [**]    [**]    9179817    R-111925    [**]    [**]    2014-12-01

CC10001

   [**]    [**]   

L_CHAIN_12

601

   R-111925    [**]    [**]    2014-12-01

 

     

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Page 2 of 9

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DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

THE ENDURANCE

INTERNATIONAL GROUP

S-147609

November 20, 2014

January 01, 2015

USD

24

12

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

PREPARED FOR:

Ryan Buckley

[**]

+[**]     Direct

Fax

 

CC10001

[**] [**] L_CHAIN_32 4 R-111925 [**] [**] 2014-12-01

CC10001

[**] [**] 8336840 R-111925 [**] [**] 2014-12-01

CC10001

[**] [**] L_CHAIN_53 43 R-111925 [**] [**] 2014-12-01

POW00051

[**] [**] 7563653 R-111925 [**] [**] 2014-11-30

POW00051

[**] [**] 7563650 R-111925 [**] [**] 2014-11-30

POW00058

[**] [**] 7563668 R-111925 [**] [**] 2014-11-30

POW00058

[**] [**] 7563654 R-111925 [**] [**] 2014-11-30

POW10001

[**] [**] 1-9344211 R-111925 [**] [**] 2014-11-30

POW10001

[**] [**] 1-9344131 R-111925 [**] [**] 2014-11-30

POW10001

[**] [**] 1-9344291 R-111925 [**] [**] 2014-11-30

POW10001

[**] [**] 1-9344171 R-111925 [**] [**] 2014-11-30

POW10001

[**] [**] 1-9344251 R-111925 [**] [**] 2014-11-30

POW10002

[**] [**] 1-9344171-R R-111925 [**] [**] 2014-11-30

POW10002

[**] [**] 1-9344291-R R-111925 [**] [**] 2014-11-30

POW10002

[**] [**] 1-9344251-R R-111925 [**] [**] 2014-11-30

POW10002

[**] [**] 1-9344211-R R-111925 [**] [**] 2014-11-30

POW10002

[**] [**] 1-9344131-R R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989615 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989231 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-47457640 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989351 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989375 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989447 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989423 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-9046411 R-111925 [**] [**] 2014-11-30

 

LOGO [g8528874.jpg]

Page 3 of 9

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DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

THE ENDURANCE

INTERNATIONAL GROUP

S-147609

November 20, 2014

January 01, 2015

USD

24

12

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

PREPARED FOR:

Ryan Buckley

[**]

+[**]     Direct

Fax

 

POW10006

[**] [**] 1-49989471 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989087 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989111 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-47457688 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49988943 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-47457976 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-47458000 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-47458024 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989063 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-47457712 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989519 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989543 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989399 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49988967 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49988991 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989015 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989495 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-47458072 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-9120411 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-9046051 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989303 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49989159 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-47458240 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-49988918 R-111925 [**] [**] 2014-11-30

POW10006

[**] [**] 1-47458096 R-111925 [**] [**] 2014-11-30

 

LOGO [g8528874.jpg]

Page 4 of 9

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DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

  

THE ENDURANCE

INTERNATIONAL GROUP

S-147609

November 20, 2014

January 01, 2015

USD

24

12

 

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

  

PREPARED FOR:

Ryan Buckley

[**]

+[**]     Direct

Fax

 

POW10006

   [**]    [**]    1-49989135    R-111925    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    1-49989591    R-111925    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    1-49989183    R-111925    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    1-49989327    R-111925    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    1-49989567    R-111925    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    1-49989279    R-111925    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    1-47457736    R-111925    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    1-49989207    R-111925    [**]    [**]    2014-11-30

POW10006

   [**]    [**]    1-47458048    R-111925    [**]    [**]    2014-11-30

POW10009

   [**]    [**]    1-47457664    R-111925    [**]    [**]    2014-11-30

POW10009

   [**]    [**]    1-47457616    R-111925    [**]    [**]    2014-11-30

POW10045

   [**]    [**]    14128566    R-111925    [**]    [**]    2014-11-30

POW10045

   [**]    [**]    15352249    R-111925    [**]    [**]    2014-11-30

POW10045

   [**]    [**]    14127720    R-111925    [**]    [**]    2014-11-30

POW10045

   [**]    [**]    15397770    R-111925    [**]    [**]    2014-11-30

POW10046

   [**]    [**]    14127722    R-111925    [**]    [**]    2014-11-30

POW10046

   [**]    [**]    15352247    R-111925    [**]    [**]    2014-11-30

POW10046

   [**]    [**]    15397769    R-111925    [**]    [**]    2014-11-30

POW10046

   [**]    [**]    14128567    R-111925    [**]    [**]    2014-11-30

Section Total

               [**]    [**]                             

Qty

  

Unit Pricing (USD)

  

Total Charges

(USD)

  

Effective Date

Section D: Continuing Services   

NRC

  

MRC

  

NRC

  

MRC

    

Contract No. R-111925

                        

CAB00134

   [**]    [**]       [**]       [**]    2014-12-01

CAB10001

   [**]    [**]       [**]       [**]    2014-12-01

 

     

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DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

THE ENDURANCE

INTERNATIONAL GROUP

S-147609

November 20, 2014

January 01, 2015

USD

24

12

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

PREPARED FOR:

Ryan Buckley

[**]

+[**]     Direct

Fax

 

CAB10001

[**]

[**]

[**] [**] 2014-12-01

CAB10001

[**]

[**]

[**] [**] 2014-12-01

Section Total

[**] [**]

Grand Total

[**] [**]

GENERAL TERMS AND CONDITIONS

Order Introduction

This Replacement Order (the “Order”) is between Equinix LLC if this Order is for
Licensed Space and Services delivered in Canada (in either case, “Equinix”) and
the customer entity executing this document (“Customer”), who wishes to order
the products and/or services set forth above (each product and service a
“Service”). This Order shall be of no force or effect unless (a) it is executed
by both Parties and (b) the Parties have entered into a Master Country Agreement
(“MCA ”) (defined below) (under which this Order is executed) that is currently
in effect as of the Order Effective Date (defined below).

This Order is governed by and incorporated by reference into the applicable MCA.
Customer agrees that it shall be bound by the terms and conditions contained in
the Equinix IBX Center Policies, which can be found at
www.equinix.com/ibxpolicies.

AS OF THE ORDER EFFECTIVE DATE, THIS ORDER REPLACES AND SUPERSEDES THE ORDER(S)
NUMBER(S) SET FORTH ABOVE AS “ORDER REFERENCE # AND CONTRACT NO.” (INCLUDING ANY
ONLINE OR PHONE ORDERS RELATED TO OR INCORPORATED BY REFERENCE INTO SUCH
ORDER(S)) (“CANCELED ORDERS”), AND THE CANCELED ORDERS SHALL NO LONGER BE OF ANY
FORCE OR EFFECT. ADDITIONALLY, THIS ORDER HEREBY INCORPORATES BY REFERENCE ALL
ORDERS ISSUED AND PLACED PRIOR OR SUBSEQUENT TO THE ORDER EFFECTIVE DATE THAT
REFERENCE OR ARE RELATED TO THE CANCELED ORDERS.

Order Term

This Order shall commence on the Order Effective Date. The Initial Term will
commence on the Effective Date and will terminate at the end of the month in
which the Initial Term expires. For example, if the Effective Date is March 5,
2012, and the Initial Term is three (3) years then the Order will terminate on
March 31, 2015.

 

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DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

THE ENDURANCE

INTERNATIONAL GROUP

S-147609

November 20, 2014

January 01, 2015

USD

24

12

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

PREPARED FOR:

Ryan Buckley

[**]

+[**]     Direct

Fax

 

For additional Licensed Space and Services installed in the Cage, the term will
be concurrent with the term of this Order, and such Services will be
incorporated by reference into and governed by the terms and conditions of this
Order.

After the Initial Term, the term will automatically renew for additional terms
of twelve (12) months each, unless either Party provides written termination
notification to the other Party at least ninety (90) days prior to the end of
the then-current term, in which event this Order will terminate at the end of
then-current term.

Notwithstanding anything in this Order or the MCA to the contrary, if the MCA
has a date-certain expiration date or if either Party notifies the other that it
intends not to renew the MCA pursuant to the terms thereto, then this Order will
remain in effect after the MCA expires and all of the terms and conditions of
the MCA (including all limitation of liability and indemnification provisions)
will continue to apply to this Order and all Licensed Space and Services until
this Order expires or terminates at the end of the then-current term.

Prices and Billing

Customer’s obligation to pay the MRC and NRC for each Service set forth herein
shall begin on the Effective Date. All invoices will be paid in U.S. Dollars (or
the local currency equivalent as indicated).

Notwithstanding anything in this Order to the contrary, after the first [**] of
the Initial Term and for every [**] thereafter, Equinix may change the Fees for
all Licensed Space and Services at a rate not to exceed [**] percent ([**]%) per
year. However, if Equinix’s direct [**] increase by more than [**] percent
([**]%) per year, Equinix may increase Customer’s Fees for [**] by such [**].

Prices shown above do not include any Taxes, surcharges and shipping charges,
which are the responsibility of the Customer.

Unless otherwise specified in the Agreement, if Customer wishes to dispute any
charge billed to Customer by Equinix (“Disputed Amount”), Customer must submit a
good faith claim regarding the Disputed Amount with documentation as may
reasonably be required to support the claim within [**] days of receipt of the
initial invoice sent by Equinix regarding the Disputed Amount. If Customer does
not submit a documented claim within [**] days of receipt of the initial invoice
sent by Equinix regarding such Disputed Amount, notwithstanding anything in this
Order to the contrary, Customer waives [**] rights to dispute the Disputed
Amount, and Customer waives [**] rights to file a claim thereafter of any kind
relating to such Disputed Amount (and Customer also waives [**] rights to
otherwise claim that it does not owe such Disputed Amount or to seek any
set-offs or

 

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DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

THE ENDURANCE

INTERNATIONAL GROUP

S-147609

November 20, 2014

January 01, 2015

USD

24

12

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

PREPARED FOR:

Ryan Buckley

[**]

+[**]     Direct

Fax

 

reimbursements or other amounts of any kind based upon or relating to such
Disputed Amount). If the MCA includes a provision that specifically describes
the processes relating to Customer’s ability to dispute billed charges, then
this paragraph will be of no force and effect.

Pricing Sections

Section A: Additions - These Licensed Space and Services, if any, will start
billing on December 1, 2014.

Section B: Deletions - These Licensed Space and Services, if any, will stop
billing on the date specified in the last column of Section B above, entitled
“Effective Date”.

Section C: Price Change - These Licensed Space and Services, if any, will have
their prices changed on the date specified in the last column of Section C
above, entitled “Effective Date”.

Section D: Continuing Services - These Licensed Space and Services, if any, will
not have their prices changed pursuant to this Order.

Power Limitations

Customer may not draw more than the [**] amount set out above (the “Power Cap”).
If the power draw [**] the Power Cap, Equinix may provide written notification
to Customer and/or require Customer to [**] the power draw to the Power Cap
within [**]. If Customer does not resolve the situation with a mutually
agreeable plan, Equinix may suspend Customer’s power until the power draw is
[**] the Power Cap. Alternatively, the Parties may agree to [**] to [**].

Definitions

IBX Center: The International Business Exchange Center (formerly Internet
Business Exchange Center) identified at the top of this Order.

Cage: The cage in the IBX Center in which the Licensed Space is provided and the
Services are delivered by Equinix. If the cage is a shared cage, “Cage” will
refer to the cabinets in the shared cage that are licensed by Customer.

Initial Term (In Months): Twenty-Four (24) Months.

 

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DocuSign Envelope ID: CCD72A04-FF28-4421-92AC-9047081B2609

BO1 EQUINIX IBX® REPLACEMENT ORDER

 

Price Quotation for

 

Order Number

Order Date

Valid Until

Currency

Initial Term (In Months)

Renewal Period (In Months)

THE ENDURANCE

INTERNATIONAL GROUP

S-147609

November 20, 2014

January 01, 2015

USD

24

12

PREPARED BY:

HORTON, MR. TIMOTHY

[**]

[**] Direct

                        Fax

PREPARED FOR:

Ryan Buckley

[**]

+[**]     Direct

Fax

 

MCA: The Master Country Agreement (or the document with a similar function if no
document entitled Master Country Agreement has been signed by the Parties, e.g.
“MSA”) between Customer and Equinix, or one if its subsidiaries if Equinix is
not a signatory, that remains in effect during the term of the Order.

MRC: Monthly-recurring charges.

NRC: Non-recurring charges.

Order Effective Date: The date this Order is signed by both Parties. Where this
Order is signed on different dates by Equinix and the Customer, the latter date
of signature shall be the Order Effective Date.

Sending Instructions

 

  1) Fax a signed copy of this Order to [**], or

 

  2) Email to [**].

(If the file size is larger than 10mb, please separate into multiple documents
or zip files).

Conclusion

While Equinix is under no obligation to execute this Order, Customer
acknowledges that Equinix may refuse to execute this Order if Customer delivers
it to Equinix after the “Valid Until” date set forth above.

Footer

Replacement Order_RMF_112014

 

THE ENDURANCE INTERNATIONAL GROUP

EQUINIX

Signature:

/s/  John Mone

Billing Contact Name:

AP-Endurance

Signature:

/s/ Brock Bryan

Name:

John Mone

Billing Address: [**]

 

Name:

Brock Bryan

Title:

Chief Information Officer

Phone Number:

 

Title:

 

Date:

11/26/14

E-mail Address: [**]

 

Date:

2014.12.02

 

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