WILLIAM TAYLOR RHODES EMPLOYMENT AGREEMENT
This Employment Agreement (the “Agreement”) is entered into as of January 13,
2014 (the “Effective Date”) by and between Rackspace US, Inc. (the “Company”),
and William Taylor Rhodes (“Executive”).

1.Duties and Scope of Employment.

(a)Positions and Duties. Executive is currently an employee of the Company, most
recently serving as Senior Vice President and Chief Customer Officer. As of
[January 8, 2014], Executive will serve as President of Rackspace Hosting, Inc.
and Rackspace US, Inc. Executive will render such business and professional
services in the performance of his duties, consistent with Executive’s position
within the Company, as will reasonably be assigned to him by the Company’s Chief
Executive Officer or its Board of Directors (the “Board”). As of the Effective
Date, Executive will report to the Chief Executive Officer. The period of
Executive’s employment under this Agreement is referred to herein as the
“Employment Term.”

(b)Obligations. During the Employment Term, Executive will perform his duties
faithfully and to the best of his ability and will devote his full business
efforts and time to the Company. For the duration of the Employment Term,
Executive agrees not to actively engage in any other employment, occupation or
consulting activity for any direct or indirect remuneration without the prior
approval of the Board. However, Executive may engage in such activities as may
be appropriate to manage his personal investments and in educational, charitable
and philanthropic activities so long as such activities do not materially
interfere with or conflict with the performance of Executive’s duties under this
Agreement. Any such activity shall not be deemed to materially interfere or
conflict with Executive’s performance unless Executive has failed to cure any
alleged interference or conflicts within fifteen days of receiving written
notice from the Company, provided such interference or conflict is curable.

2.At-Will Employment. The parties agree that, except as otherwise prohibited by
law, Executive’s employment with the Company will be “at-will” employment and
may be terminated at any time with or without cause or notice. Executive
understands and agrees that neither his job performance nor promotions,
commendations, bonuses or the like from the Company give rise to or in any way
serve as the basis for modification, amendment, or extension, by implication or
otherwise, of his employment with the Company. However, as described in this
Agreement, Executive may be entitled to vesting acceleration depending on the
circumstances of Executive’s termination of employment with the Company.

3.Compensation.

(a)Base Salary. During the Employment Term, the Company will pay Executive an
annual salary of Five Hundred Thousand and no/100 Dollars ($500,000.00) as
compensation for his services (the “Base Salary”). The Base Salary will be paid
periodically in accordance with the Company’s normal payroll practices and be
subject to the usual, required withholdings. Executive’s salary will be subject
to review and increases, if any, will be made based upon the Company’s normal
performance review practices and in its sole discretion.

(b)Non-equity Incentive Plan. Executive will be eligible to participate in the
Company’s non-equity incentive plan, or NEIP. The NEIP is designed to reward
executives and other employees for the achievement of the Company’s financial
and strategic goals. Target payout levels correspond to the Company’s
performance against the economic objectives established by the Compensation
Committee or the Board. The NEIP provides cash compensation when financial
objectives are achieved. Executive’s target payout level is 80% of Executive’s
annual salary. The Compensation Committee has the discretion to increase or
decrease a payout under the NEIP at any time in the event that it determines
that circumstances warrant adjustment or to pay bonuses outside of the NEIP. The
Compensation Committee has set a maximum annual payout of 150% of the target,
however this may be modified at the Compensation Committee’s discretion. The
NEIP payout, or any portion thereof, will be paid as soon as practicable after
the Compensation Committee determines that the NEIP payout has been earned, but
in no event shall the NEIP payout be paid after the later of (i) the fifteenth
(15th) day of the third (3rd) month following the close of the Company’s fiscal
year in which the NEIP payout is earned or (ii) March 15 following the calendar
year in which the NEIP payout is earned.

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(c)Equity Grants. During the Employment Term, in addition to any entitlements
pursuant to grants made to the Executive prior to the Effective Date, Executive
will be eligible to receive the following restricted stock units (“RSUs”) and
other equity awards:

(i)In the next open trading window following the Effective Date, Executive will
receive an award of RSUs with a grant date accounting value equal to $3,000,000
(the “Retention Equity Award”), subject to the approval of the Compensation
Committee of the Board (the “Compensation Committee”). Subject to the
accelerated vesting provisions set forth herein, the Retention Equity Award will
vest as to 1/3 of the RSUs on the one (1)-year anniversary of the Effective
Date, and the remainder of the RSUs subject to the Retention Equity Award will
vest on the two (2)-year anniversary of the Effective Date, so that the
Retention Equity Award will be fully vested two (2) years from the Effective
Date, subject to Executive continuing to provide services to the Company through
the relevant vesting dates.

(ii)Following the Effective Date and for each fiscal year of the Company
thereafter during the Employment Term, Executive will be eligible to receive
equity awards (“Annual Equity Awards”), in such amounts and with such terms as
determined by the Compensation Committee.

(iii)The Retention Equity Award and each Annual Equity Award will be subject to
the terms, definitions and provisions of the Company’s 2007 Long Term Incentive
Plan, as amended (the “Incentive Plan”) and the RSU stock option, and/or
restricted stock agreements by and between Executive and the Company (the
“Equity Grant Agreements”), all of which documents are incorporated herein by
reference; provided, however, that this Agreement shall control in the event of
a conflict between this Agreement and the Equity Grant Agreements.

(iv)In the event that both Executive is an employee of the Company and the
Retention Equity Award is not awarded as of the one (1)-year anniversary of the
Effective Date, the Company agrees to make a cash payment in the amount of
$1,000,000, less applicable withholding, to Executive. In the event that both
Executive is an employee and the Retention Equity Award is not awarded as of the
two (2)-year anniversary of the Effective Date, the Company agrees to make an
additional cash payment in the amount of $2,000,000, less applicable
withholding, to Executive. If the Retention Equity Award is granted after the
one (1)-year anniversary of the Effective Date but before the two (2)-year
anniversary of the Effective Date, it will be equivalent only to grant date
accounting value of the amount remaining, i.e., $2,000,000. In addition, the
full (or remaining, as applicable) payment(s) shall be subject to the
acceleration provision contained in Section 7(a) in the event the acceleration
is triggered and the Retention Equity Award has still not been granted. For
purposes of clarity, the cash payments described in this Section 3(c)(iv) would
be in lieu of the Retention Equity Award, not in addition to it. Upon the grant
of the Retention Equity Award, this Section 3(c)(iv) immediately terminates.

(d)One-time Bonus. Within ten (10) days after the Effective Date, the Company
agrees to pay Executive a one-time bonus of Five Thousand and no/100 Dollars
($5,000.00), less applicable withholding.

4.Employee Benefits. During the Employment Term, Executive will be entitled to
participate in the employee benefit plans and executive compensation programs
currently and hereafter maintained by the Company of general applicability to
other senior executives of the Company. Subsequent to the Employment Term,
Executive will be entitled to receive any benefits due and/or to continue
coverage in accordance with the written terms of such plans and programs. The
Company reserves the right to cancel or change the benefit plans and programs it
offers to its employees at any time.

5.ETO. Executive will be entitled to earned, paid time off in accordance with
the Company’s earned time off policy, with the timing and duration of specific
days off mutually and reasonably agreed to by the parties hereto.

6.Expenses and Indemnification. The Company will reimburse Executive for
reasonable travel, entertainment or other expenses incurred by Executive in the
furtherance of or in connection with the performance of Executive’s duties
hereunder, in accordance with the Company’s expense reimbursement policy as in
effect from time to time. Executive will continue to be a party to that certain
Indemnification Agreement between the Company and Executive.

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7.Restricted Stock Unit Acceleration.
(a)Resignation for Good Reason, or Termination for other than Cause, death or
Disability. If (i) Executive resigns for Good Reason, or (ii) the Company (or
any parent or subsidiary or successor of the Company) terminates Executive’s
employment with the Company other than for Cause, death or Disability, then,
subject to Section 9, Executive will be entitled to accelerated vesting as to
100% of Executive’s Retention Equity Award effective upon the Release Deadline
(as defined in Section 8(a) below) or such later time as may be required under
Section 10(a). Accelerated vesting based on a separation due to death or
Disability will be addressed in a similar way as set forth in the Company’s
then-current form of RSU agreement (with the exception of any performance-based
elements in such form, as the parties hereby agree that no performance standards
need be achieved for Executive to be entitled to accelerated vesting upon a
separation due to death or Disability, which is filed as Exhibit 10.5(D) with
the Securities and Exchange Commission.

(b)Exclusive Remedy. In the event of a termination of Executive’s employment
with the Company (or any parent or subsidiary or successor of the Company), the
provisions of this Section 7 are intended to be and are exclusive and in lieu of
any other rights or remedies to which Executive or the Company may otherwise be
entitled, whether at law, tort or contract, in equity, or under this Agreement.
Executive will be entitled to no acceleration or other benefits upon termination
of employment with respect to acceleration of award vesting other than those
benefits expressly set forth in this Section 7.

8.Conditions to Receipt of RSU Acceleration
(a)Separation Agreement and Release of Claims. The receipt of any vesting
acceleration pursuant to Section 7(a) will be subject to Executive signing and
not revoking a separation agreement and full general release of claims against
the Company and all affiliated individuals and entities in a form reasonably
satisfactory to the Company (the “Release”), and provided that such Release
becomes effective and irrevocable no later than sixty (60) days following the
termination date (such deadline, the “Release Deadline”). If the Release does
not become effective and irrevocable by the Release Deadline, Executive will
forfeit any rights to the vesting acceleration benefits under this Agreement. In
no event will the vesting acceleration benefits be provided until the Release
becomes effective and irrevocable.

(b)Compliance with Confidential Information Agreement. The receipt of any
benefits pursuant to Section 7(a) will be subject to Executive not violating the
provisions of the Confidential Information Agreement, including any restrictive
covenants set forth therein, and Section 9 (Covenant Not to Compete) below.

(c)No Duty to Mitigate. Executive will not be required to mitigate the amount of
any payment contemplated by this Agreement, nor will any earnings that Executive
may receive from any other source reduce any such payment.

9.Covenant Not to Compete.

(a)As set forth more fully in the Confidential Information Agreement, which is
ancillary to this Agreement, the Company agrees to provide Executive with
Confidential Business Information, and Executive agrees to not use or disclose
such information. Executive agrees that during the course of his employment and
for a period of one (1) year immediately following the termination of his
relationship with the Company for any reason, whether with or without cause, at
the option either of the Company or himself, with or without notice, he will
not, either directly or indirectly, (i) serve as an advisor, agent, consultant,
director, employee, officer, partner, proprietor or otherwise of, (ii) have any
ownership interest in (except for passive ownership of one percent (1%) or less
of any entity whose securities have been registered under the Securities Act of
1933, as amended, or Section 12 of the Securities Exchange Act of 1934, as
amended) or (iii) participate in the organization, financing, operation,
management or control of: any business in competition with the Company’s
business as conducted by the Company at any time during the course of
Executive’s employment with the Company. The foregoing covenant shall cover
Executive’s activities in every part of the Territory, as defined herein, to the
extent permitted by applicable law. “Territory” shall mean: (i) all counties in
the State of Texas, (ii) all other states of the United States of America and
(iii) all other countries of the world; provided that, with respect to clauses
(ii) and (iii), the Company maintains non-trivial operations, facilities, or
customers in such geographic area prior to the date of the termination of
Executive’s relationship with the Company.

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(b)Executive acknowledges and agrees that his fulfillment of the obligations
contained in this Agreement and the Confidential Information Agreement,
including, but not limited to, his obligation neither to use, except for the
benefit of the Company, or to disclose the Company’s Confidential Business
Information (as defined in the Confidential Information Agreement) and his
obligation not to compete contained in subsection (a) above is necessary to
protect the Company’s Confidential Business Information and to preserve the
Company’s value and goodwill. Executive further acknowledges the time,
geographic and scope limitations of his obligations under subsection (a) above
are reasonable, especially in light of the Company’s desire to protect its
Confidential Business Information, and that Executive will not be precluded from
gainful employment if he is obligated not to compete with the Company during the
period and within the Territory as described above.

(c)The covenants contained in subsection (a) above shall be construed as a
series of separate covenants, one for each city, county and state of any
geographic area in the Territory. Except for geographic coverage, each such
separate covenant shall be deemed identical in terms to the covenant contained
in subsection (a) above. If, in any judicial or arbitration proceeding, a court
or arbitrator refuses to enforce any of such separate covenants (or any part
thereof), then such unenforceable covenant (or such part) shall be eliminated
from this Agreement to the extent necessary to permit the remaining separate
covenants (or portions thereof) to be enforced. In the event the provisions of
subsection (a) above are deemed to exceed the time, geographic or scope
limitations permitted by applicable law, then such provisions shall be reformed
by the court or arbitrator to cover the maximum time, geographic or scope
limitations, as the case may be, then permitted by such law.

10.Section 409A.

(a)Notwithstanding anything to the contrary in this Agreement, no benefits to be
paid or provided to Executive, if any, pursuant to this Agreement that, when
considered together with any other separation benefits that Executive may
receive, are considered deferred compensation under Code Section 409A, and the
final regulations and any guidance promulgated thereunder (“Section 409A”)
(together, the “Deferred Consideration”) will be paid or otherwise provided
until Executive has a “separation from service” within the meaning of Section
409A. Similarly, no consideration due to Executive, if any, pursuant to this
Agreement that otherwise would be exempt from Section 409A pursuant to Treasury
Regulation Section 1.409A-1(b)(9) will be payable until Executive has a
“separation from service” within the meaning of Section 409A.

(b)Notwithstanding anything to the contrary in this Agreement, if Executive is a
“specified employee” within the meaning of Section 409A at the time of
Executive’s termination (other than due to death), then any Deferred
Consideration that is due within the first six (6) months following Executive’s
separation from service, will become due on the first payroll date that occurs
on or after the date six (6) months and one (1) day following the date of
Executive’s separation from service. All subsequent Deferred Consideration, if
any, will be payable in accordance with the payment schedule applicable to each
payment or benefit. Notwithstanding anything herein to the contrary, if
Executive dies following Executive’s separation from service, but prior to the
six (6) month anniversary of the separation from service, then any consideration
delayed in accordance with this paragraph will be payable in a lump sum as soon
as administratively practicable after the date of Executive’s death and all
other Deferred Consideration will be due in accordance with the schedule
applicable to each payment or benefit. Each benefit payable under this Agreement
is intended to constitute a separate payment for purposes of Section
1.409A-2(b)(2) of the Treasury Regulations.

(c)Any amount paid under this Agreement that satisfies the requirements of the
“short-term deferral” rule set forth in Section 1.409A-1(b)(4) of the Treasury
Regulations will not constitute Deferred Consideration for purposes of clause
(a) above.

(d)Any amount paid under this Agreement that qualifies as a payment made as a
result of an involuntary separation from service pursuant to Section
1.409A-1(b)(9)(iii) of the Treasury Regulations that does not exceed the Section
409A Limit (as defined below) will not constitute Deferred Consideration for
purposes of clause (a) above.

(e)The foregoing provisions are intended to comply with the requirements of
Section 409A so that none of the benefits to be provided hereunder will be
subject to the additional tax imposed under Section 409A, and any ambiguities
herein will be interpreted to so comply. The Company and Executive agree to work
together in good faith to consider amendments to this Agreement and to take such
reasonable actions which are necessary, appropriate or desirable to avoid
imposition of any additional tax or income recognition prior to actual payment
to Executive under Section 409A.

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11.Definitions.

(a)Cause. For purposes of this Agreement, “Cause” shall have the meaning
assigned to it in the 2007 Long Term Incentive Plan, effective as of May 2,
2012.

(b)Code. For purposes of this Agreement, “Code” means the Internal Revenue Code
of 1986, as amended.

(c)Disability. For purposes of this Agreement, “Disability” shall have the
meaning assigned to it in the 2007 Long Term Incentive Plan, effective as of May
2, 2012.

(d)Good Reason. For the purposes of this Agreement, “Good Reason” means
Executive’s resignation within thirty (30) days following the expiration of any
Company cure period (discussed below) following the occurrence of one or more of
the following, without Executive’s express written consent:

(i) a material reduction of Executive’s duties or responsibilities, or the
removal of Executive from Executive’s position, either of which results in a
material diminution of Executive’s authority, duties or responsibilities, unless
Executive is provided with a “C-Level” position (i.e., a position reporting to
the Company’s chief executive officer); provided, however, that a reduction in
duties, position or responsibilities solely by virtue of the Company being
acquired and made part of a larger entity will not constitute “Good Reason”;

(ii)a material reduction in Executive’s Base Salary or Target Bonus (except
where there is a reduction applicable to the executive team generally);
provided, however, that a reduction in Executive’s Base Salary NEIP target
payout level percentage of ten percent (10%) or less in any one year will not be
deemed a material reduction; or

(iii)a material change in the geographic location of Executive’s primary work
facility or location; provided, that a relocation of less than thirty-five (35)
miles from Executive’s then present location will not be considered a material
change in geographic location.

(iv)Executive will not resign for Good Reason without first providing the
Company with written notice of the acts or omissions constituting the grounds
for “Good Reason” within ninety (90) days of the initial existence of the
grounds for “Good Reason” and a reasonable cure period of not less than thirty
(30) days following the date the Company receives such notice during which such
condition must not have been cured.

(e)Section 409A Limit. For purposes of this Agreement, “Section 409A Limit” will
mean two (2) times the lesser of: (i) Executive’s annualized compensation based
upon the annual rate of pay paid to Executive during the Executive’s taxable
year preceding the Executive’s taxable year of his separation from service as
determined under Treasury Regulation Section 1.409A-1(b)(9)(iii)(A)(1) and any
Internal Revenue Service guidance issued with respect thereto; or (ii) the
maximum amount that may be taken into account under a qualified plan pursuant to
Section 401(a)(17) of the Internal Revenue Code for the year in which
Executive’s separation from service occurred.

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12.Limitation on Payments. In the event that the separation benefits and other
benefits provided for in this Agreement or otherwise payable to Executive (i)
constitute “parachute payments” within the meaning of Section 280G of the Code
and (ii) but for this Section, would be subject to the excise tax imposed by
Section 4999 of the Code, then Executive’s separation benefits will be either:
(a)    delivered in full, or
(b)    delivered as to such lesser extent which would result in no portion of
such benefits being subject to the excise tax under Section 4999 of the Code,
whichever of the foregoing amounts, taking into account the applicable federal,
state and local income taxes and the excise tax imposed by Section 4999, results
in the receipt by Executive on an after-tax basis, of the greatest amount of
benefits, notwithstanding that all or some portion of such benefits may be
taxable under Section 4999 of the Code. If a reduction in the separation
benefits and other benefits constituting “parachute payments” is necessary so
that no portion of such separation benefits is subject to the excise tax under
Section 4999 of the Code, the reduction shall occur in the following order:
(i) reduction of the cash payments; (ii) cancellation of awards granted
“contingent on a change in ownership or control” (within the meaning of Section
280G of the Code); (iii) cancellation of accelerated vesting of equity awards;
and (iv) reduction of continued employee benefits. In the event that
acceleration of vesting of equity award compensation is to be reduced, such
acceleration of vesting shall be cancelled in the reverse order of the date of
grant of Executive’s equity awards. In no event will Executive have any
discretion with respect to the ordering of payment reductions.
A nationally recognized certified professional services firm selected by the
Company, the Company’s legal counsel or such other person or entity to which the
parties mutually agree (the “Firm”) shall perform the foregoing calculations
related to the Excise Tax. The Company shall bear all expenses with respect to
the determinations by the Firm required to be made hereunder. For purposes of
making the calculations required by this Section, the Firm may make reasonable
assumptions and approximations concerning applicable taxes and may rely on
reasonable, good faith interpretations concerning the application of Code
Sections 280G and 4999. The Company and Executive will furnish to the Firm such
information and documents as the Firm may reasonably request in order to make a
determination under this Section. The Firm engaged to make the determinations
hereunder shall provide its calculations, together with detailed supporting
documentation, to the Company and Executive within fifteen (15) calendar days
after the date on which Executive’s right to the separation benefits and other
benefits or other payments is triggered (if requested at that time by the
Company or Executive) or such other time as requested by the Company or
Executive. Any good faith determinations of the Firm made hereunder shall be
final, binding, and conclusive upon the Company and Executive.

13.Confidential Information. Executive has entered into the Company’s standard
Confidentiality, Intellectual Property and Dispute Resolution Agreement (the
“Confidential Information Agreement”) and agrees that it shall remain in full
force in effect during the term of his employment.

14.Assignment. This Agreement will be binding upon and inure to the benefit of
(a) the heirs, executors and legal representatives of Executive upon Executive’s
death and (b) any successor of the Company. Any such successor of the Company
will be deemed substituted for the Company under the terms of this Agreement for
all purposes. For this purpose, “successor” means any person, firm, corporation
or other business entity which at any time, whether by purchase, merger or
otherwise, directly or indirectly acquires all or substantially all of the
assets or business of the Company. None of the rights of Executive to receive
any form of compensation payable pursuant to this Agreement may be assigned or
transferred except by will or the laws of descent and distribution. Any other
attempted assignment, transfer, conveyance or other disposition of Executive’s
right to compensation or other benefits will be null and void.

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15.Notices. All notices, requests, demands and other communications called for
hereunder will be in writing and will be deemed given (a) on the date of
delivery if delivered personally, (b) one (1) day after being sent by a well
established commercial overnight service, or (c) four (4) days after being
mailed by registered or certified mail, return receipt requested, prepaid and
addressed to the parties or their successors at the following addresses, or at
such other addresses as the parties may later designate in writing:
If to the Company:
Rackspace US, Inc.
Attn:
5000 Walzem Road
San Antonio, TX 78218

If to Executive:

at the last residential address known by the Company.

16.Severability. In the event that any provision hereof becomes or is declared
by a court of competent jurisdiction to be illegal, unenforceable or void, this
Agreement will continue in full force and effect without said provision.

17.Arbitration. Executive agrees that any and all controversies, claims, or
disputes with anyone (including the Company and any employee, officer, director,
stockholder or benefit plan of the Company in their capacity as such or
otherwise) arising out of, relating to, or resulting from Executive’s service to
the Company, shall be subject to arbitration in accordance with the provisions
of the Confidential Information Agreement.

18.Integration. This Agreement, together with the Incentive Plan, applicable RSU
Agreements, the Indemnification Agreement and the Confidential Information
Agreement represents the entire agreement and understanding between the parties
as to the subject matter herein and supersedes all prior or contemporaneous
agreements whether written or oral. This Agreement may be modified only by
agreement of the parties by a written instrument executed by the parties that is
designated as an amendment to this Agreement.

19.Waiver of Breach. The waiver of a breach of any term or provision of this
Agreement, which must be in writing, will not operate as or be construed to be a
waiver of any other previous or subsequent breach of this Agreement.

20.Headings. All captions and section headings used in this Agreement are for
convenient reference only and do not form a part of this Agreement.

21.Tax Withholding. All payments made pursuant to this Agreement will be subject
to withholding of applicable taxes.

22.Governing Law. This Agreement will be governed by the laws of the State of
Texas (with the exception of its conflict of laws provisions).

23.Acknowledgment. Executive acknowledges that he has had the opportunity to
discuss this matter with and obtain advice from his private attorney, has had
sufficient time to, and has carefully read and fully understands all the
provisions of this Agreement, and is knowingly and voluntarily entering into
this Agreement.

24.Counterparts. This Agreement may be executed in counterparts, and each
counterpart will have the same force and effect as an original and will
constitute an effective, binding agreement on the part of each of the
undersigned.

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IN WITNESS WHEREOF, each of the parties has executed this Agreement, in the case
of the Company by their duly authorized officers, as of the day and year first
above written.

COMPANY:
RACKSPACE US, INC.
By: /s/ Graham Weston                        Date: January 13,
2014                    
Title: Chairman                        

EXECUTIVE:
/s/ William Taylor Rhodes                        Date: January 13,
2014                    
WILLIAM TAYLOR RHODES

[SIGNATURE PAGE TO WILLIAM TAYLOR RHODES EMPLOYMENT AGREEMENT]

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