Exhibit 10.03

November 6, 2000

Manish Gupta
10200 Parkwood Drive, #2
Cupertino, CA 95014

Dear Manish,

    On behalf of Zamba, I am both extremely pleased and excited to offer you an
opportunity to join us as Chief Technology Officer, reporting to the President
and Chief Executive Officer.

    We would like to offer you an exempt, full time position, which includes:

•Starting semi-monthly salary of $8,333.33 ($200,000 annualized).

•You will be granted an option to purchase 450,000 shares of the company's
common stock at a predetermined price. In accordance with the terms of our stock
option plan, 25% of the initial grant will become vested at your one year
anniversary date and 6.25% quarterly thereafter, and will be fully vested at the
end of four years.

•Participation in a bonus plan to be determined by the Compensation Committee of
the Board of Directors.

•The Board of Directors or the Compensation Committee will work with you to
create a written employment agreement within thirty (30) days of your start date
that will include provisions to (i) accelerate the vesting of all of your
options upon a change of control and a second trigger, and (ii) six (6) months
salary (or until you find a new job, if sooner) if you are terminated other than
for cause.

•Zamba will cover any liability and associated costs you may have with KPMG
related to the creation and development of the team and concepts (company) that
ended up integrating to Zamba.

•Coverage under our existing Directors and Officers insurance policies.

    This offer is contingent upon your executing the attached employment
agreement before commencing your employment, the successful completion of your
reference and background investigation, and compliance with the Immigration
Reform Control Act of 1986 (IRCA). Also, if you are not a U.S. citizen, U.S.
permanent resident, nor been granted asylee or refugee status, this offer is
contingent upon your ability to meet Zamba's Immigration policy guidelines and
INS approval of your right to reside and work in the United States (i.e.,
approval of appropriate work visa or status for Zamba, Minneapolis). Should you
qualify, Zamba will pay the reasonable and usual costs to obtain the appropriate
nonimmigrant classification.

    This offer will remain valid for seven days from the date of this letter
unless we notify you otherwise. You should understand that this offer does not
constitute a contract of employment for any specified period of time but will
create an "employment at will" relationship.

    Please sign this letter, indicating acceptance of this offer and your
anticipated start date. Return the signed copy in the enclosed envelope and keep
a copy for your records. Please review and complete the enclosed forms. Bring
these forms and the appropriate I-9 documentation with you on your first day of
work. At orientation we will cover your benefits, review your forms and answer
any questions you may have.

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    Manish, we believe that you will find Zamba a truly exciting and fulfilling
place to work. We look forward to your joining us and contributing to our
success.

Sincerely,

/s/ Paul Edelhertz

Paul Edelhertz
Chairman of the Board of Directors

I accept this offer:

 
   
/s/ Manish Gupta   11/6/00 NAME   Date

Anticipated Start Date: 11/15/00

ENCL:

•Benefits Summary

•Proprietary Information and Invention Agreement/Confidential Disclosure
Agreement/Terms of Employment

•I-9 and W-4 Forms

•Export Control Document

•MN Child Support (MN residents only)

•Background Release Form
Indemnification Agreement

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