Pages where confidential treatment has been requested are stamped “Confidential
Treatment Requested and the Redacted Material has been separately filed with the
Commission,” and places where information has been redacted have been marked
with (***).

EXHIBIT 10.24C

FORTY-NINTH AMENDMENT

OF THE

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

TIME WARNER CABLE INC.

This Forty-ninth Amendment (the “Amendment”) is made by and between CSG Systems,
Inc., a Delaware corporation (“CSG”), and Time Warner Cable Inc. (“TWC”). CSG
and TWC entered into a certain CSG Master Subscriber Management System Agreement
executed March 13, 2003, and effective as of April 1, 2003, as amended (the
“Agreement”), and now desire to further amend the Agreement in accordance with
the terms and conditions set forth in this Amendment. If the terms and
conditions set forth in this Amendment shall be in conflict with the Agreement,
the terms and conditions of this Amendment shall control. Any terms in initial
capital letters or all capital letters used as a defined term, but not defined
in this Amendment, shall have the meaning set forth in the Agreement. Upon
execution of this Amendment by the parties, any subsequent reference to the
Agreement between the parties shall mean the Agreement as amended by this
Amendment. Except as amended by this Amendment, the terms and conditions set
forth in the Agreement shall continue in full force and effect according to
their terms.

CSG and TWC agree to the following as of the Effective Date:

 

1. Subsection E, “Archival for Reports (Note 1),” of Section B, “Ancillary
Services for Video and HSD (as applicable),” under “CSG Services, I.
“Processing,” in “Schedule F and corresponding Note 1 are deleted in their
entirety as well as any references to “Archival for Reports” otherwise in the
Agreement. As a result, CSG will no longer create and/or deliver physical CD
Rom/DVDs for Customer’s production reports and will no longer be obligated to
retain and distribute CD Rom/DVDs produced prior to the Effective Date.

 

2. CSG will retain Customer’s production report data for a period of ***-*******
****** ***** **** from creation of such production report in order for CSG to
provide Support Services pursuant to the Agreement.

 

3. Currently, CSG provides each Customer’s production report data to such
Customer’s designated third party vendor via an SFTP ** ** ********** ****** **
******** ** ***. Upon reasonable advance notice from Customer, CSG shall provide
such production report data, at Customer’s direction, either to an alternative
third party vendor of Customer’s choice or directly to Customer. If Customer
elects to use a CSG web reporting application for report archiving, *** ***
******** **** ******* ** ********* ** *** ********* ***/** ********* ** **** **
********* *** ******* **** ********.

 

4. Customer desires to receive an additional Advanced ******** File Report. As a
result, for the Monthly Fees specified in Schedule F of the Agreement, the *****
**** ******* ** ******** **** ******, ****-*** Monthly Monetary Transaction
Activity report,” will be deployed and available to Customer as the *****
******** Report for Customer’s ***** *** schemas.

 

5. Customer may make requests to CSG for additional ******** Reports, from time
to time. Any such additional ******** Reports will be subject to the fees
specified in Scheduled F of the Agreement and will be implemented upon the
parties’ execution of Letters of Authorization (“LOAs”) or Statement of Work
(“SOW”).

--------------------------------------------------------------------------------

*** Confidential Treatment Requested and the Redacted Material has been
separately filed with the Commission.

THIS AMENDMENT is executed and effective as of the day and year last signed
below (“Effective Date”).

 

TIME WARNER CABLE INC. (“TWC”)     CSG SYSTEMS, INC. (“CSG”) By:   /s/ Frank
Boncimino     By:   /s/ Joe Ruble

Name:

Title:

Date:

 

Frank Boncimino

SVP, Chief Information Officer

December 16, 2010

   

Name:

Title:

Date:

 

Joe Ruble

EVP-General Counsel

12-27-10

 

2

CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES OF
THE PARTIES HERETO ONLY AND IS

NOT FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE THEIR RESPECTIVE COMPANIES