Pages where confidential treatment has been requested are stamped “Confidential
Treatment Requested and the Redacted Material has been separately filed with the
Commission,” and places where information has been redacted have been marked
with (***).

Exhibit 10.22J

 

TENTH AMENDMENT

TO THE

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC

 

 

This TENTH AMENDMENT (the “Amendment”) is made by and between CSG Systems, Inc.
(“CSG”) and Comcast Cable Communications Management, LLC (“Customer”). The
Effective Date of this Amendment is the date last signed below.  CSG and
Customer entered into a certain CSG Master Subscriber Management System
Agreement (CSG document #2501940) with an effective date of March 1, 2013 (the
“Agreement”) and now desire to amend the Agreement in accordance with the terms
and conditions set forth in this Amendment. If the terms and conditions set
forth in this Amendment shall be in conflict with the Agreement, the terms and
conditions of this Amendment shall control. Any terms in initial capital letters
or all capital letters used as a defined term but not defined in this Amendment
shall have the meaning set forth in the Agreement. Upon execution of this
Amendment by the Parties, any subsequent reference to the Agreement between the
Parties shall mean the Agreement as amended by this Amendment. Except as amended
by this Amendment, the terms and conditions set forth in the Agreement shall
continue in full force and effect according to their terms.

 

CSG and Customer agree to the following:

 

Customer desires to use, and CSG agrees to provide, Configurable Lines of
Business Functionality (“C-LOB Functionality”) for the Home Security Line of
Business pursuant to the Agreement.  Therefore, Schedule F, Section IV.
Ancillary Products and Services, Subsection G. titled “Configurable Lines of
Business Functionality (‘C-LOB Functionality’)”, shall be amended to add a new
Subsection G.1 entitled “C-LOB Functionality for the Home Security Line of
Business” as follows:

 

G.1.C-LOB Functionality for the Home Security Line of Business (“C-LOB for HSN”)

 

Description of Item/Unit of Measure

Frequency

Fee

1.Implementation Services (Note 1)

Per Request

Quote

2.C-LOB for HSN

 

 

a)******* Subscription Fee (per connected C-LOB for HSN subscriber) (Note 2)  
(Note 3)

 

 

§Initial ******* Subscriber fee

*******

$******

§******* Subscriber fee beginning ****** (**) ****** following the completion
of  all CSG home security subscriber Market migrations to C-LOB for HSN. 
Completion of all Market migrations is defined and includes ******** ***
******** *********** ********* ******** ********* **** ***** ******** ********
*********** ******** ************, and ******* *******.

*******

$******

3.Complex Composite Services (per Complex Composite Service) (Note 4) (Note 5)

*******

$******

Note 1: The specific terms of the implementation services shall be set forth in
a mutually agreed upon Statement of Work.

Note 2: CSG will provide C-LOB for HSN, at ** ****** ** ********, for up to
******* ********** ****** of processing.  This **** processing must be used
within the first ****** (**) ****** after the first subscriber is activated on
the system.  Any remaining **** ********** ***** not used after ***** ******
(**) in association with C-LOB for HSN will be ********* and CSG will begin
billing per Section 2.a) above, at which time such subscribers will be counted
as Connected Subscribers.  To clarify, upon expiration of the ******* **********
****** of **** processing, CSG will invoice and Customer will be responsible for
payment of either the ****** Subscriber fee (in the event completion of all
Market migration to C-LOB for HSN as identified above has occurred) or the
******* ******* Subscriber fee.  In addition to the fees provided above, the
existing BSC for Non-Rated Video and Non-Rated High-Speed Data and Residential
Voice Services listed in Section I.A of Schedule F of the Agreement will apply
to the accounts associated with C-LOB for HSN.

Note 3: For clarification purposes, the ******* Subscription Fee, as set forth
in Section 2.a) above, shall include processing for up to one (1) Complex
Composite Service per connected C-LOB for HSN subscriber, per ***** for **
********** ****.

Note 4: Complex Composite Services shall mean a primary service that is stored
on CSG’s Provisioning Data Base (PDB).  A primary service shall mean a parent
service that may or may not have children services.

Note 5: The fee listed above shall be charged for *** (*) or more Complex
Composite Service per connected C-LOB for HSN subscriber, *** *****.

 

--------------------------------------------------------------------------------

***

Confidential Treatment Requested and the Redacted Material has been separately
filed with the Commission.

 

Note:  CSG shall not be required to process C-LOB for HSN subscribers until the
Customer configured line of business is approved by CSG for processing and the
Parties enter into a mutually agreed upon Statement of Work for implementation
and analysis of the configured line of business.

 

As a point of clarification, the C-LOB for HSN cannot be used for Video,
High-Speed Data, Residential Voice Services, ACP Commercial or ACP Wireless.

 

IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed
by their duly authorized representatives.

 

COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC (“CUSTOMER”)

 

CSG SYSTEMS, INC. (“CSG”)

 

By:  /s/ Peter Kiriacoulacos

 

By:  /s/ Peter E Kalan

 

Name: Peter Kiriacoulacos

 

Name:  Peter E. Kalan

 

Title:  Chief Procurement Officer

 

Title:  President & CEO

 

Date:  3-23-14

 

Date:  September 20, 2014