Pages where confidential treatment has been requested are stamped “Confidential
Treatment Requested and the Redacted Material has been separately filed with the
Commission,” and places where information has been redacted have been marked
with (***).

Exhibit10.22AF

 

 

THIRTY-FIRST AMENDMENT

TO THE

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

csg SYSTEMS, INC.

AND

COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC

 

 

This THIRTY-FIRST AMENDMENT (the “Amendment”) is made by and between CSG
Systems, Inc. (“CSG”) and Comcast Cable Communications Management, LLC
(“Customer”). Upon execution by both parties, this Amendment shall be effective
June 1, 2017 (“Effective Date”).  CSG and Customer entered into a certain CSG
Master Subscriber Management System Agreement (CSG document #2501940) with an
effective date of March 1, 2013 (the “Agreement”) and now desire to amend the
Agreement in accordance with the terms and conditions set forth in this
Amendment. If the terms and conditions set forth in this Amendment shall be in
conflict with the Agreement, the terms and conditions of this Amendment shall
control. Any terms in initial capital letters or all capital letters used as a
defined term but not defined in this Amendment shall have the meaning set forth
in the Agreement. Upon execution of this Amendment by the Parties, any
subsequent reference to the Agreement between the Parties shall mean the
Agreement as amended by this Amendment. Except as amended by this Amendment, the
terms and conditions set forth in the Agreement shall continue in full force and
effect according to their terms.

 

CSG and Customer agree to the following:

 

WHEREAS, CSG is providing and Customer is using CSG’s Direct Solution (print and
mail) services pursuant to the Agreement; and

 

WHEREAS, ******** ******** *********** have made changes to the ********* **
********* (***** *** *********) that CSG uses to provide ***** ****** ********
(***** *** ****) services to Customer ********* *** ** *** ***** *** ** ***
******** ** *** *********.

 

NOW THEREFORE, CSG and Customer agree, in order to prevent Customer **** ******
***** *** on *********, to ****** the ******** **** for the ****** *********
(***** *** ****) and ******* **** as provided in this amendment as follows:

 

1.

As of the Amendment Effective Date, Schedule F, Fees, Section III, Direct
Solutions (print and mail), Subsection VII, titled “Paper and Envelopes:
(Statements, Customer Letters and Past Due Notices” as previously amended by the
Ninth Amendment to the Agreement (CSG document number 2504963) shall be deleted
in its entirety and replaced with the following.  The remainder of the foregoing
Section III Direct Solutions (print and mail) of Schedule F, Fees shall remain
unchanged:

 

III. Direct Solutions (print and mail)

 

Description of Item/Unit of Measure

Frequency

Fee

VII.Paper and Envelopes: (Statements, Customer Letters and Past Due Notices
(Note 19) (Note 20)

 

 

1.Paper – 8-1/2 x 11, 24#, plain white with one perforation (used for SmartColor
Printing) (per page; this fee is tiered based upon ******* printed statement
volume))

 

 

▪Up to ********** ******* printed statements

*******

$******

▪********** – ********** ******* printed statements

*******

$******

▪********** – ********** ******* printed statements

*******

$******

▪********** and greater ******* printed statements

*******

$******

2.Carrier Envelope – CSG standard #10 envelope, 20# paper with one poly-covered
pistol window (per envelope; this fee is tiered based upon ******* printed
statement volume))

 

 

▪Up to ********** ******* printed statements

*******

$******

--------------------------------------------------------------------------------

***

Confidential Treatment Requested and the Redacted Material has been separately
filed with the Commission.

 

 

 

Description of Item/Unit of Measure

Frequency

Fee

▪********** – ********** ******* printed statements

*******

$******

▪********** – ********** ******* printed statements

*******

$******

▪********** and greater ******* printed statements

*******

$******

3.Remit Envelope – CSG standard #9 envelope, 20# paper with one open window (per
envelope; this fee is tiered based upon ******* printed statement volume))

 

 

▪Up to ********** ******* printed statements

*******

$******

▪********** – ********** ******* printed statements

*******

$******

▪********** – ********** ******* printed statements

*******

$******

▪********** and greater ******* printed statements

*******

$******

4.Remit Envelope Credit (for remit envelopes omitted from Subscriber statements,
this fee is tiered based upon ******* printed statement volume)

 

 

▪Up to ********** ******* printed statements

*******

($******)

▪********** – ********** ******* printed statements

*******

($******)

▪********** – ********** ******* printed statements

*******

($******)

▪********** and greater ******* printed statements

*******

($******)

5.Remit Envelope Credit (for remit envelopes omitted from Customer Letters or
Past Due Notices)

*******

($******)

6.Other Paper and Envelopes

*** *******

*****

7.Other Miscellaneous Shipping Materials (per item, per system principle)

*** *******

*****

8.Custom Paper Set-up/Revision

*** *******

$******

Note 19: For invoicing purposes, ********* (****** ******* *** *****) as
reflected in subsection VII.1 – VII.3 ***** ** ***** to both (i) Section I, AESP
Statement processing, subsection A, “Processing for AESP Statement Format” fee
and (ii) Section II, Customer letter processing, subsection C, Enhanced customer
letters, “First physical page” processing fee.  Further, *****, as reflected in
subsection VII.1. ***** ** ***** to both (i) Section I, AESP Statement
processing, subsection B, “Additional physical page” and (ii) Section II,
Customer letter processing, subsection B, “Additional physical page for legacy
customer letters” fee.

Note 20:  For clarification purposes, ******** ** *** *********** *** ****** ***
***** *** arising from ***** ******** ** ***** ********* reflected in
subsections VII.1 through VII.5, ** *** ** ***** *********** *** ****** ***
***** *** associated with the ******** ** ***** *********.  However, if Customer
**** *** ********* ***** **** ***** ****** in subsections VII.1 through VII.3,
Customer is *********** *** ***** *** ******* **** **** ***.  For illustrative
purposes only, assume that Customer **** ** ********* ******** with a *******
***** of $******.  Based upon the ******* set forth in the above table, *** ****
****** that ***** by $****** (*** ***** ** *** ******* *******), and Customer’s
********* ***** will be $******.  This ********* ***** will appear on the
******* and Customer will ** *********** *** *** ***** *** ***** ** ***
********** ****** ******.

 

The fees set forth in the fee table above are subject to increase pursuant to
Section 5.4, Adjustment to Fees, of the Agreement.

 

 

IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed
by their duly authorized representatives.

 

COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC (“CUSTOMER”)

 

CSG SYSTEMS, INC. (“CSG”)

 

By: /s/ Jeur Abeln

 

By:  /s/ Connie Keith

 

Name: Jeur Abeln

 

Name:  Connie Keith

 

Title:  Senior Vice President Procurement

 

Title:  VP

 

Date:  6-16-2017

 

Date:  6-16-17