EXHIBIT 10.101

(FREMONT LOGO) [f93211f9321100.gif]

      August 12, 2003

VIA FACSIMILE

Aspect Communications Corporation
1310 Ridder Park Drive
San Jose, CA 95131

  Re: $25,000,000 Loan (the “Loan”) made by Fremont Investment & Loan
(“Fremont”) to Aspect Communications Real Estate Holdings LLC, a Delaware
limited liability company (“Borrower”); Loan No. 950114178

Dear Ladies and Gentleman:

      This letter concerns the Loan described above and reference is made to the
Loan and Security Agreement dated September 28, 2001, between Fremont and
Borrower in connection with the Loan (the “Loan Agreement”). All
initially-capitalized terms not otherwise defined herein shall have the meanings
given in the Loan Agreement. Fremont and Borrower desire to amend the Loan
Documents as provided in this letter agreement.

      Borrower and Fremont desire to amend the Secured Promissory Note as
follows (the “Agreed Modification”):

      Floor Rate means a rate of seven percent (7%) per annum.

      Except as expressly provided herein with respect to the Agreed
Modification, the Loan Documents shall remain unmodified and in full force and
effect.

      As an inducement for the foregoing agreements by Fremont, Borrower and
Aspect Communications Corporation (“Guarantor”) represent, warrant and agree as
follows:

        A.     The agreements by Fremont set forth in this letter agreement
shall not excuse Borrower or Guarantor from any of their obligations under the
Loan Documents or the Environmental Indemnity, constitute a waiver by Fremont of
any of the terms and conditions of the Loan Documents, or, except as provided
herein with respect to the Agreed Modification, constitute an amendment of, or
an agreement by Fremont to amend,

(COMMERCIAL REAL ESTATE ADDRESS) [f93211f9321102.gif]

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August 12, 2003
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  any of the terms of the Loan Documents, and Fremont has no obligation to
further modify any of the Loan Documents.

        B.     Borrower and Guarantor acknowledge and reaffirm their respective
obligations under the Loan Documents and the Environmental Indemnity, as
modified by this letter agreement.           C.     Borrower and Guarantor each
have full power and authority to execute, deliver and perform their respective
obligations under this letter agreement and this letter agreement is binding
upon and enforceable against Borrower and Guarantor in accordance with its
terms.           D.     As of the date of this letter agreement, neither
Borrower nor Guarantor has any (i) offsets or defenses against the payment of
the Note or any other amounts under the Loan Documents or the Environmental
Indemnity, or (ii) claims against Lender or any employee, officer, director or
agent of Lender in connection with any of the Loan Documents or the
Environmental Indemnity.           E.     In addition to all other matters
constituting a Potential Default or Event of Default under the Loan Documents,
the breach or default by Borrower or Guarantor of any term or covenant contained
herein, or the inaccuracy of any representation or warranty contained herein,
shall also constitute a Potential Default, and upon the expiration of any
applicable cure period set forth in the Loan Documents, an Event of Default,
under the Loan Documents.

      This letter agreement shall be governed by the laws of the State of
California. This letter agreement may be executed in any number of counterparts,
each of which when so executed and delivered shall be deemed to be an original
and all of which counterparts taken together shall constitute one and the same
instrument. Signature pages may be detached from the counterparts and attached
to a single copy of this letter agreement to physically form one document.

      Nothing contained in this letter or in any discussions, either before or
after the date of this letter, with Borrower or Guarantor or any of their
respective partners, members or representatives, is intended to constitute, nor
shall it be deemed to constitute an amendment of any of the terms of the Loan
Documents or the Environmental Indemnity, except as expressly provided herein
with respect to the Agreed Modification. As provided in the Loan Documents, the
Loan Documents may only be amended in writing executed by both Borrower and
Fremont.

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August 12, 2003
Page 3

      This letter agreement and the Loan Documents constitute the entire
understanding between the parties with respect to the subject matter hereof, and
all prior agreements, understandings, representations and statements with
respect thereto, whether oral or written, are merged into this letter agreement
and the Loan Documents.

      THE SUBMISSION OF THIS LETTER AGREEMENT TO BORROWER OR GUARANTOR OR THEIR
AGENTS OR ATTORNEYS FOR REVIEW OR SIGNATURE DOES NOT CONSTITUTE AN AGREEMENT BY
FREMONT, AND THIS LETTER AGREEMENT SHALL HAVE NO BINDING FORCE OR EFFECT UNLESS
IT IS EXECUTED BY BORROWER AND GUARANTOR AND DELIVERED TO NATHAN JOHO ON OR
BEFORE 5:00 P.M. (CALIFORNIA TIME) ON AUGUST 29, 2003. IF FREMONT FAILS TO
RECEIVE THE FULLY EXECUTED LETTER AGREEMENT ON OR BEFORE SUCH TIME, THIS LETTER
AGREEMENT SHALL BE AUTOMATICALLY NULL AND VOID.

  Sincerely,     -s- Rick Gillerman [f93211f9321101.gif]   Rick Gillerman   Vice
President

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August 12, 2003

Page 4

ACCEPTED AND AGREED:

BORROWER:

Date: August 18, 2003

ASPECT COMMUNICATIONS REAL ESTATE

HOLDINGS LLC, a Delaware limited liability company

     
By:
  Aspect Communications Corporation,
a California corporation
its Manager     By: /s/ CHRISTINE M. GORJANC

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    Name: Christine M. Gorjanc

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    Title: 

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      By: /s/ GARY A. WETSEL    

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    Name: Gary A. Wetsel

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    Title: 

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GUARANTOR:

Date: August 18, 2003

ASPECT COMMUNICATIONS CORPORATION,

a California Corporation

By:  /s/ CHRISTINE M. GORJANC

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Name:  Christine M. Gorjanc

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Title:  VP, Treasurer

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By:  /s/ GARY A. WETSEL

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Name:  Gary A. Wetsel

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Title:  EVP, CFO & CAO

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