EXHIBIT 10.2

FIRST LEASE AMENDMENT

THIS FIRST LEASE AMENDMENT (the "Amendment") is executed as of the 25th day of
April , 2016, by and between DUKE REALTY LIMITED PARTNERSHIP, an Indiana limited
partnership ("Landlord"), and INTERACTIVE INTELLIGENCE GROUP, INC., an Indiana
corporation ("Tenant").

W I T N E S S E T H:

WHEREAS, Landlord and Tenant entered into that certain Office Lease dated May 6,
2014 (the "Lease"), whereby Tenant leased from Landlord certain premises
consisting of approximately 120,000 rentable square feet of space (the "Leased
Premises") known as Suite 100 in an office building commonly known as Woodland
V, located at 7601 Interactive Way, Indianapolis, Indiana 46278; and

WHEREAS, Landlord and Tenant desire to extend the Lease Term; and

WHEREAS, Landlord and Tenant desire to amend certain provisions of the Lease to
reflect such extension, changes and additions to the Lease.
 
NOW, THEREFORE, in consideration of the foregoing premises, the mutual covenants
herein contained and each act performed hereunder by the parties, Landlord and
Tenant hereby agree that the Lease is amended as follows:

1.    Incorporation of Recitals. The above recitals are hereby incorporated into
this Amendment as if fully set forth herein.

2.    Extension of Lease Term. The Lease Term is hereby extended through June
30, 2027.

3.    Amendment of Section 1.01. Basic Lease Provisions and Definitions.
Commencing July 1, 2016, Section 1.01 of the Lease is hereby amended by deleting
subsections D, E, F, I and N and substituting the following in lieu thereof:

"D.
Minimum Annual Rent:

July 1, 2016 - June 30, 2017        $1,662,000.00 per year
July 1, 2017 - June 30, 2018        $1,695,600.00 per year
July 1, 2018 - June 30 2019        $1,729,200.00 per year
July 1, 2019 - June 30, 2020        $1,764,000.00 per year
July 1, 2020 - June 30, 2021        $1,798,800.00 per year
July 1, 2021 - June 30, 2022        $1,834,800.00 per year
July 1, 2022 - June 30, 2023        $1,872,000.00 per year
July 1, 2023 - June 30, 2024        $1,909 200.00 per year
July 1, 2024 - June 30, 2025        $1,947,600.00 per year
July 1, 2025 - June 30, 2026        $1,986,000.00 per year
July 1, 2026 - June 30, 2027        $2,025,600.00 per year;

E.    Monthly Rental Installments:

July 1, 2016 - June 30, 2017        $138,500.00 per month
July 1, 2017 - June 30, 2018        $141,300.00 per month
July 1, 2018 - June 30 2019        $144,100.00 per month
July 1, 2019 - June 30, 2020        $147,000.00 per month
July 1, 2020 - June 30, 2021        $149,900.00 per month
July 1, 2021 - June 30, 2022        $152,900.00 per month

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July 1, 2022 - June 30, 2023        $156,000.00 per month
July 1, 2023 - June 30, 2024        $159,100.00 per month
July 1, 2024 - June 30, 2025        $162,300.00 per month
July 1, 2025 - June 30, 2026        $165,500.00 per month
July 1, 2026 - June 30, 2027        $168,800.00 per month;

F.    Lease Term: Through June 30, 2027;

I.
Brokers: Jones Lang LaSalle representing Landlord and Meridian Real Estate, LLC
representing Tenant;

N.    Intentionally Omitted."

4.    Amendment of Section 2.02. Construction of Tenant Improvements. Section
2.02 of the Lease is hereby amended by incorporating the following:

"Commencing July 1, 2025, Landlord hereby agrees to provide Tenant with an
allowance in an amount equal to Two Hundred Forty Thousand and 00/100 Dollars
($240,000.00) ("Landlord’s Allowance") to be used towards mutually agreed upon
tenant improvements in the Leased Premises. Any portion of Landlord’s Allowance
not utilized on or before June 30, 2026 shall be forfeited."

5.    Amendment of Section 3.02. B. Operating Expenses. Commencing July 1, 2016,
Section 3.02.B. of the Lease is hereby deleted in its entirety and the following
is substituted in lieu thereof:

"Operating Expenses" shall mean the commercially reasonable amount of all of
Landlord’s costs and expenses paid or incurred in connection with assessments
imposed by any covenants or owners’ association and insurance premiums and
deductibles and all insurance premiums and deductibles incurred by Landlord to
maintain such coverages set forth in Section 9.04, and, only to the extent and
for so long as Tenant fails to comply with its obligations set forth in Section
7.01 hereof after such notice and cure periods provided for in this Lease, all
of Landlord's costs and expenses paid or incurred in operating, repairing and
maintaining the Building (including the Common Areas as defined below) in good
condition.

Operating Expenses shall not include expenses incurred by Landlord with regard
to: (i) Landlord's warranty obligations hereunder; (ii) replacement of the
structural components and frame, exterior walls, sub-membrane structural
elements of the roof, foundation of the Building, or correction of any
construction defect, or restoration or repair of any damage by fire, windstorm
or other casualty to the extent covered by insurance of the type to be
maintained by Landlord hereunder; (iii) repairs, replacement or maintenance to
the extent directly caused by the negligence or intentional misconduct of
Landlord or its affiliates or their agents, employees or contractors or other
tenants of the Building, if any; (iv) interest or principal payments (or late
charges, fees or premiums) on any mortgage or other similar indebtedness of
Landlord; (v) any ground lease rental; (vi) rental for items (except when needed
in connection with normal repairs and maintenance of permanent systems) which if
purchased, rather than rented, would constitute a capital improvement which is
specifically excluded in this Section; (vii) advertising and promotional
expenditures, and costs of signs in or on the Building identifying the owner of
the Building, excluding interior Building signage/directionals; (viii)  Real
Estate Taxes which are paid directly by Tenant pursuant to Section 3.03; (ix)
any depreciation allowance or other expense of charge in respect to any capital
improvements, except as otherwise specifically provided in this Lease; (x) any
cost for which Landlord is otherwise reimbursed in any manner; or (xi) cost for
which Landlord has been compensated by management or administrative fee."

6.    Amendment of Section 3.02.C. Tenant’s Proportionate Share of Operating
Expenses. Commencing July 1, 2016, Section 3.02.C. of the Lease is hereby
deleted in its entirety and the following is substituted in lieu thereof:

"Tenant's Proportionate Share of Operating Expenses": an amount equal to the
product obtained by multiplying Tenant's Proportionate Share by the Operating
Expenses for the applicable calendar year."

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7.     Amendment of Section 3.03. Payment of Additional Rent. Section 3.03 of
the Lease is hereby amended by deleting the 5th sentence and substituting the
following in lieu thereof:

"In the event any allowable Operating Expenses increase during a calendar year,
Landlord may increase the estimated Annual Rental Adjustment by giving Tenant
sixty (60) days prior written notice of same and, thereafter, Tenant shall pay
to Landlord in each remaining month of such calendar year an amount equal to
such increase divided by the number of months remaining in such calendar year."

8.    Amendment of Section 3.05. Maximum Increase in Operating Expenses.
Commencing July 1, 2016, Section 3.05 of the Lease is hereby deleted in its
entirety and shall be of no further force or effect.

9.    Amendment of Article 6 - Utilities and Other Building Services. Commencing
July 1, 2016, Article 6 of the Lease is hereby deleted in its entirety and the
following is substituted in lieu thereof:

"Tenant shall obtain in its own name and pay directly to the appropriate
supplier the cost of all utilities and services serving the Leased Premises.
Landlord shall not be liable in damages or otherwise for any failure or
interruption of any utility or other building service and no such failure or
interruption shall entitle Tenant to terminate this Lease or withhold sums due
hereunder."

10.    Amendment of Section 7.01. Repair and Maintenance of Building. Commencing
July 1, 2016, Section 7.01 of the Lease is hereby deleted in its entirety and
the following is substituted in lieu thereof:

Section 7.01. Tenant's Responsibility. Tenant shall, at its own cost and
expense, maintain the entire interior and exterior of the Leased Premises and
Common Areas in condition consistent with other buildings of similar class in
the greater Indianapolis suburban office market, regularly servicing and
promptly making all repairs and replacements thereto, including but not limited
to the electrical systems, heating, ventilating and air conditioning systems,
plate glass, floors (maintenance and repair only), windows, doors, exterior
walls (maintenance and repair only), roof (excluding the sub-membrane structural
elements of the roof), parking areas (including snow removal), landscaping,
sprinkler and plumbing systems. Tenant shall either self perform or obtain a
preventive maintenance contract on the heating, ventilating and air-conditioning
systems and, if applicable, provide Landlord with a copy thereof. The preventive
maintenance protocol (for either the self performance or a third party
contractor) shall meet or exceed Landlord's commercially reasonable standard
maintenance criteria, and shall provide for the inspection and maintenance of
the heating, ventilating and air conditioning system on at least a semi-annual
basis. In addition, Tenant hereby agrees to conduct (i) annual hardscape surveys
on the parking lots; (ii) annual roof surveys; (iii) annual fire & life safety
tests on the Building’s fire and life safety equipment; and (iv) annual
sprinkler tests and provide Landlord with a copy of each such report.
Notwithstanding anything in this Lease to the contrary, Tenant acknowledges that
any provision herein stating Landlord’s obligation to perform any maintenance,
service, repair or replacement shall be Tenant’s responsibility and obligation
hereunder, provided, however, Landlord shall be responsible for the cost and
expense of any replacement of the structural components and frame, exterior
walls, sub-membrane structural elements of the roof, foundation of the Building
or correction of any construction defect, or restoration or repair of any damage
by fire, windstorm or other casualty to the extent covered by insurance of the
type to be maintained by Landlord hereunder, except to the extent any of the
foregoing items require replacement because of the negligence, misuse or default
of Tenant, its employees or agents, whereby Tenant and Landlord agree that
Landlord shall make such repairs at Tenant’s sole cost and expense."

11.    Amendment of Section 7.02. Repair and Maintenance of Leased Premises.
Commencing July 1, 2016, Section 7.02 of the Lease is hereby deleted in its
entirety and shall be of no further force or effect.

12.    Amendment of Section 7.03. Repair and Maintenance of Leased Premises.
Commencing July 1, 2016, the second sentence of Section 7.03 of the Lease is
hereby deleted in its entirety and the following is substituted in lieu thereof:

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"Notwithstanding the foregoing, Tenant shall have the right without Landlord's
consent, and in compliance with all other provisions of this Section, to make
any non-structural alterations to the Leased Premises which do not materially
impact the Building's mechanical or electrical systems, do not adversely affect
the Building's appearance or value, and the cost of which does not exceed Ninety
Thousand and 00/100 Dollars ($90,000.00) in the aggregate, provided that Tenant
gives Landlord fifteen (15) days prior written notice of any such alterations,
along with copies of plans and specifications relating thereto."

13.    Amendment of Section 16.14. Option to Purchase. Section 16.14(d) of the
Lease is hereby deleted in its entirety and the following is substituted in lieu
thereof:

"(d)    The purchase price for the Woodland Buildings (the "Purchase Price"),
which shall be paid by Tenant to Landlord at the Closing in immediately
available funds, shall be:
 
$88,964,962.00 if Closing is on or before June 30, 2016; or
$89,698,295.00 if Closing is between July 1, 2016 and August 31, 2016; or
$89,786,041.00 if Closing is between September 1, 2016 and November 30, 2016; or
$89,969,745.00 if Closing is on or after December 1, 2016;
 
plus all sums of money owed by Tenant to Landlord under this Lease or otherwise
but not previously paid (or less all sums of money owed by Landlord to Tenant
under this Lease or otherwise but not previously paid, if applicable). Tenant
and Landlord will prorate all income and expenses relating to the Woodland
Buildings based upon Tenant's and Landlord's respective periods of ownership for
the calendar year in which the Closing occurs with Tenant treated as the owner
of the Woodland Buildings on the date of Closing."

13.    Amendment of Section 16.18. Option to Surrender Space. Section 16.18 of
the Lease is hereby deleted in its entirety and shall be of no further force or
effect.

14.    Incorporation of Sections 16.21 and 16.22. The Lease is hereby amended to
incorporate the following additional sections:

"Section 16.21 . Anti-Corruption Laws and Sanctions. For purposes hereof, (a)
"Anti-Corruption Laws" shall mean all Laws applicable to a pertinent party from
time to time concerning or relating to bribery or anti-corruption; (b)
"Sanctions" shall mean all applicable economic or financial sanctions or trade
embargoes imposed, administered or enforced from time to time by (i) the U.S.
federal government, including those administered by the Office of Foreign Assets
Control, the United States Department of Treasury ("OFAC") or the U.S.
Department of State, or (ii) the United Nations Security Council, the European
Union, any European Union member state in which a pertinent party or any of its
subsidiaries conduct operations or Her Majesty's Treasury of the United Kingdom;
and (c) "Sanctioned Person" shall mean, at any time, (i) any person or entity
listed in any Sanctions-related list of designated persons or entities
maintained by OFAC, the U.S. Department of State, or by the United Nations
Security Council, the European Union or any European Union member state in which
the pertinent party or any of its subsidiaries conducts operations, (ii) unless
otherwise authorized by OFAC, any person or entity operating, organized or
resident in any country or territory which is itself the subject or target of
any full-scope (non-list based) Sanctions, or (iii) any ownership of fifty
percent (50%) or more of an entity by persons or entities described in the
foregoing clauses (i) or (ii). Each of Landlord and Tenant represents and
warrants that neither it nor any of its subsidiaries, nor to its knowledge,
their respective directors, officers, employees or agents, is a Sanctioned
Person. Each party further represents that it and its subsidiaries, and to its
knowledge, their respective directors, officers, employees and agents, complies
and shall continue to comply in all material respects with all Sanctions and
with all Anti-Corruption Laws. Each party will use reasonable efforts to notify
the other in writing if any of the foregoing representations and warranties are
no longer true or have been breached or if such party has a reasonable basis to
believe that they may no longer be true or have been breached. In the event of
any violation of this Section by Tenant, Landlord will be entitled to
immediately terminate this Lease and take such other actions as are permitted or
required to be taken under law or in equity.

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Section 16.22. Contingency. Landlord and Tenant hereby acknowledge and agree
that, upon Landlord and Tenant executing that certain Lease Termination
Agreement regarding that certain Office Lease dated May 6, 2014, whereby Tenant
leases approximately 56,862 rentable square feet in the building commonly known
as Woodland I, this Amendment shall be of full force and effect. Upon receipt by
Landlord of this Amendment signed by Tenant, Landlord agrees to simultaneously
execute the Lease Termination Agreement along with this Amendment and return to
Tenant within 3 business days. In the event such Lease Termination Agreement is
not executed by Landlord within the 3 business day time frame this Amendment
shall be deemed null and void and of no further force or effect."

15.    Amendment of Exhibit B. Exhibit B of the Lease is hereby amended by
incorporating the following:

"Landlord and Tenant hereby acknowledge and agree that Tenant has utilized a
portion of the Allowance in the amount of Ninety Nine Thousand One Hundred
Eighty Seven and 47/100 Dollars ($99,187.47) and has a remaining balance of Six
Hundred Eighty Thousand Eight Hundred Twelve and 53/100 Dollars ($680,812.53) to
be used on or before March 31, 2018. Landlord and Tenant hereby further
acknowledge and agree that Tenant’s remaining Allowance balance may be utilized
either in the Building or that certain adjacent office building known as
Woodland VI and located at 7635 Interactive Way, Indianapolis, Indiana 46278
within which Tenant occupies space pursuant to that certain Office Lease dated
May 6, 2014."

16.    Broker. Tenant represents and warrants that, except for Jones Lang
LaSalle representing Landlord, and Meridian Real Estate, LLC representing
Tenant, no other real estate broker or brokers were involved in the negotiation
and execution of this Amendment. Tenant shall indemnify Landlord and hold it
harmless from any and all liability for the breach of any such representation
and warranty on its part and shall pay any compensation to any other broker or
person who may be deemed or held to be entitled thereto.

17.    Representations and Warranties.

(a)    Tenant hereby represents and warrants that (i) Tenant is duly organized,
validly existing and in good standing (if applicable) in accordance with the
laws of the State under which it was organized; (ii) Tenant is authorized to do
business in the State where the Building is located; and (iii) the individual(s)
executing and delivering this Amendment on behalf of Tenant has been properly
authorized to do so, and such execution and delivery shall bind Tenant to its
terms.

(b)    Landlord hereby represents and warrants that (i) Landlord is duly
organized, validly existing and in good standing (if applicable) in accordance
with the laws of the State under which it was organized; (ii) Landlord is
authorized to do business in the State where the Building is located; and (iii)
the individual(s) executing and delivering this Amendment on behalf of Landlord
has been properly authorized to do so, and such execution and delivery shall
bind Landlord to its terms.

18.    Examination of Amendment. Submission of this instrument for examination
or signature to Tenant does not constitute a reservation or option, and it is
not effective until execution by and delivery to both Landlord and Tenant.

19.    Definitions. Except as otherwise provided herein, the capitalized terms
used in this Amendment shall have the definitions set forth in the Lease.

20.    Incorporation. This Amendment shall be incorporated into and made a part
of the Lease, and all provisions of the Lease not expressly modified or amended
hereby shall remain in full force and effect.

(SIGNATURES CONTAINED ON THE FOLLOWING PAGES)

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IN WITNESS WHEREOF, the parties have caused this Amendment to be executed on the
day and year first written above.

LANDLORD:

DUKE REALTY LIMITED PARTNERSHIP,
an Indiana limited partnership

By:    Duke Realty Corporation,
its general partner

Dated: 4/25/16                     By: /s/ Charles E. Podell
Charles E. Podell
Senior Vice President
Indiana and Ohio Region

[SIGNATURES CONTINUED ON THE FOLLOWING PAGE]

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TENANT:

INTERACTIVE INTELLIGENCE GROUP, INC., an Indiana corporation

Dated: April 25, 2016             By: s/ Ashley Vukovits

Printed: Ashley Vukovits

Title: CFO

STATE OF INDIANA     )
) SS:
COUNTY OF MARION     )

Before me, a Notary Public in and for said County and State, personally appeared
Ashley Vukovits , by me known and by me known to be the CFO of Interactive
Intelligence Group, Inc., an Indiana corporation, who acknowledged the execution
of the foregoing First Lease Amendment on behalf of said corporation.

WITNESS my hand and Notarial Seal this 25th day of April , 2016.

/s/ Traci L. Shaw
Notary Public

Traci L. Shaw
Printed Signature

My Commission Expires: 3/14/2023

My County of Residence: Boone

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