Exhibit 10.20H

NINTH AMENDMENT

TO

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC

This Ninth Amendment (the “Amendment”) is made by and between CSG Systems, Inc.,
a Delaware corporation (“CSG”) and Comcast Cable Communications Management,
LLC., a Delaware Limited Liability Company (“Customer”). CSG and Customer
entered into a certain CSG Master Subscriber Management System Agreement dated
March 17, 2004, and now desire to amend the Agreement in accordance with the
terms and conditions set forth in this Amendment. If the terms and conditions
set forth in this Amendment shall be in conflict with the Agreement, the terms
and conditions of this Amendment shall control. Any terms in initial capital
letters or all capital letters used as a defined term but not defined in this
Amendment shall have the meaning set forth in the Agreement. Upon execution of
this Amendment by the parties, any subsequent reference to the Agreement between
the parties shall mean the Agreement as amended by this Amendment. Except as
amended by this Amendment, the terms and conditions set forth in the Agreement
shall continue in full force and effect according to their terms.

CSG and Customer agree to the following as of the Effective Date:

 

1. Customer desires to add Enhanced Accounts Receivable to the Agreement;
therefore, Schedule F, Section I.C under CSG SERVICES shall be amended to
include the following pricing:

 

Description of Item/Unit of Measure

   Frequency    Fee

11. Enhanced Accounts Receivable

     

a)*****-** (**** *)

   *** *******    $ *,***.**

**** *: *** *****-** ******** *** *** ********** **** ***** ** *** ***** ** *
******** ****** **** ********* ** ****. ************ ******** *** **********.

 

2. Customer desires to add Highlight Color and Mail Trace to the Direct
Solutions (print and mail) fees;

 

  a) therefore, Schedule F, Section III.A.II under CSG SERVICES shall be amended
to include the following fee for Highlight Color;

 

Description of Item/Unit of Measure

   Frequency    Fee

C.     Highlight Color (Note 14)

   *** ******* ****    $ *.****

**** **: ********* ***** ** ********* ** *** ***** **** ** **** ********
********* ****. ***’* ******** ********* ****** *** *** *** ****. ******
******** ******* * ***** ***** **** *** ** ****, ** ******** ** *** *** *******
**** ***, ******** ***** ** ******** ** *** * *****-** *** ***** ***** **
******** ** ******** **** *******. ** *** ********* ***** ******* ** ***********
*** ** ********, ******** ****** **** ********** **** ** ******* ** ***** ***
*** ******** ***** *** ** ******* *** ********* ***** *** *** ***** **********
******* ** ***** *** ****.

 

  b) and Schedule F, Section III.A.VII under CSG SERVICES shall be amended to
include the following fees for Mail Trace;

 

Description of Item/Unit of Measure

   Frequency    Fee

D.     Mail Trace

     

1.**** ***** ******* (**** **)

   *** *******    $ *,***.**

2.**** ***** ********** (*** *********)

   *******    $ *.****

3.**** ***** – **** **** *********** (**** **)

   *** *******    $ **.**

4.**** ***** ******** ****** ** (*** *** (**** **)

   ********    $ *,***.**

**** **: **** ***** ***** ********* *** ******* ** ***** **** ****** ******* ***
**** ** ****** ****** (****** ***** ******* ******** *********) ****** ** * ***
**** ** *** *********. *** ***-** ****** ** *** * ****** ********* ****** ***
*** ***/***** *** ******** ******** ** ********* ******, ***-** ** ****
*********** *** ********** ** ***** **** **** *****.

**** **: *** ***** **** **** ** ********* ** ********* *** *****-***** (**)
*****. **********, ***** *** ******** *** ****** (**) ****. ****** ********
******* *** ** ******* ** ******** **** ****, ******** ***** *** *** **** ****
*********** ***.

 

CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES OF
THE PARTIES HERETO AND IS NOT FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE THEIR
RESPECTIVE COMPANIES

 

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**** **: *** **** ***** *** *** ** * **** ************ *** *** *** *******
*******. ********* *** **** **** **** *** ***, ** ***** **** ******** ***** ***
*** ****** *** *** **** ***.

 

3. The information contained under Schedule P of the Agreement shall be deleted
in its entirety and replaced by the following updated information:

“Comcast Authorization Schedule

 

*** ********

   ******* *********   

*****

  

*******

****** *********    ****** ****    ***** *********** *******    & **********   
      *** / ****    ****** *********    **** *********, ******* ***    ********
**************    **** *****    ** ** *********** *******    ** ****** *********
** *** *********    *** *******    ** ** ******* *******    ** ****** *********
** *** ********* ***    ****** *********    ******** ** *******    *********
*************    *** ***********    ******* ** *********    ********
*************             ****** *********    **** *********, ******* ***   
******** **************    ***** *****    ******* ** *********** *******   
********** ** ****** ********* ***    ****** *********    ******** ** *******   
********* *************    ***** *****    ******* ** *********** *******   
********** ** ****** *********    *** ***********    ******* ** *********   
******** *************             ****** *********    **** *********, *******
***    ******** ************** ***    ***** *****    ******* ** ***********
*******    ********** ** ****** *********    ****** ********    ******** *******
***    ********** ** ****** ********* ***    ***** *****    ******* **
*********** *******    ********** ** ****** *********    ****** ********   
******** ******* ***    ********** ** ****** ********* ******* ********      
****** *********    ** ******* *** ******** **************            
*** *******    ** ** ******* *******    ** ****** ********* ** *** *********   
******* ****    ******* ********** ********** ******* ********** ** ******
*********”

IN WITNESS WHEREOF, the parties execute this Amendment on the date last signed
below (“Effective Date”).

 

COMCAST CABLE COMMUNICATIONS

MANAGEMENT, LLC (“CUSTOMER”)

     CSG SYSTEMS, INC. (“CSG”) By:  

/s/ Andrew J. Baer

     By:  

/s/ Robert M. Scott

Name:  

Andrew J. Baer

     Name:  

Robert M. Scott

Title:  

SVP and CIO

     Title:  

Chief Operating Officer

Date:  

10/17/07

     Date:  

10/29/07

 

CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES OF
THE PARTIES HERETO AND IS NOT FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE THEIR
RESPECTIVE COMPANIES

 

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