CONFIDENTIAL TREATMENT REQUESTED

Statement of Work (SOW) #1 – September 24, 2013

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[*] Portal Project
______________________________________________________________________________
Governed by: MASTER SERVICES AND LINKING AGREEMENT between Toshiba America
Information Systems, Inc. (“TAIS” or “Toshiba” or “Client”) and Synacor, Inc.
(“Synacor”) effective as of July 1, 2010 (“Agreement”)

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Today’s Date: September 24, 2013    
SOW Effective Date: September 24, 2013
SOW End Date: As described under “Term” below
Company Name: Toshiba America Information Systems Inc.
Contractor/Contractor Name (if applicable) Synacor, Inc.

Acceptance
This Statement of Work is approved by the following representatives for their
respective companies.

Approved by:

Toshiba America Information Systems Inc.
 
Synacor, Inc.
 
 
 
Signature /s/ Terry Cronin
 
Signature /s/ George Chamoun
Approved by Terry Cronin________ on
 
Approved by George Chamoun______ on
9/24/13
 
9/24/13

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CONFIDENTIAL TREATMENT REQUESTED

Statement of Work
Toshiba [*] Portal Project

This Statement of Work describes the tasks and activities to be performed on the
Toshiba [*] Portal project. Capitalized terms used, but not otherwise defined
herein, shall have the meanings ascribed to them in the Agreement.

Introduction:

As more fully set forth below, the project herein covers the development of one
or more landing pages that [*]. The landing page(s) will allow the user to [*]
and also direct the user to other pages within [*].

Subject to the terms and conditions herein, the total cost for the Deliverables
in this SOW is [*], which shall become due upon completion by Synacor and
acceptance by Client of all Deliverables in this SOW and [*] after Client’s
receipt of Synacor invoice.

Definitions:

“Client Product” shall mean [*]

“Landing Page(s)” shall mean the HTML page(s) [*].

“Portal [*]” shall mean an Internet site serving as a point of entry to the
World Wide Web, which contains limited content as contemplated herein. There
will be [*] Portal [*] created under this Statement of Work: [*].

Term: This SOW shall be coterminous with the term of the Agreement.

Deliverables:

Subject to the terms and conditions herein and in the Agreement, Synacor will
develop the Landing Pages and Portal [*] described below.

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OMITTED PORTIONS.

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CONFIDENTIAL TREATMENT REQUESTED

[*] Landing Page
[*]
Create the [*] of the Landing Page that will [*]
•    [*]
•    [*]

[*]Landing Page
[*]
Create [*] of the Landing Page that will [*]
•    [*]
•    [*]
 
[*] Portal [*] 
Monthly Maintenance:

[*]
[*] per month
•    Web Hosting
•    The SLA set forth in the Agreement will apply.

 
[*]Landing Page
[*]
Create [*] of the Landing Page that will [*]
•    [*]
•    [*]
 
[*] Portal [*]:
Monthly Maintenance:
[*]
[*] per month
•    Web Hosting
•    The SLA set forth in the Agreement will apply.

 
[*] Landing Page
[*]
Create [*] of the Landing Page that will [*]
•    [*]
•    [*]
 
[*] Landing Page
[*]
Create [*] of the Landing Page that will [*]
•    [*]
•    [*]
 

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COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE
OMITTED PORTIONS.

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CONFIDENTIAL TREATMENT REQUESTED

[*] Portal [*]
Monthly Maintenance:
[*]
[*] per month
•    Web Hosting
•    The SLA set forth in the Agreement will apply.
 
Assumptions
 
•    The parties will work together in good faith in an effort to achieve a
product that is ready for launch by [*]
•    All of the [*] in each Client Product [*] will [*] in this SOW in an
identical manner to one another [*]
 
Client Responsibilities
 
•    Submitting Deals & Offers to Synacor through existing channels
•    [*]
•    [*]
•    Determining [*] to determine which Bundled Apps & Services to show
•    Workflow diagram for [*]
•    [*]
•    Matrix showing what Bundled Apps & Services are available for each [*]
•    Delivery of Client branding
•    Deliver to Synacor for posting [*], a privacy policy in the [*] that meets
[*] law and, in any event, discloses the use of cookies and web beacons for
targeted advertising purposes, and provides opt-out capabilities in accordance
with applicable law.
 
General:
 
o    The Landing Page Mock-up below is for illustrative purposes only. Excluding
any content for the [*] Landing Page, Synacor cannot commit to the inclusion of
any specific content (e.g., within the Trending Now or Start 360 areas, news,
sports, etc.), and the display of certain content may trigger additional costs
that will be mutually discussed and agreed to by the Parties before inclusion on
the applicable Landing Page.
•    **For some or all of the Portal [*] (and corresponding Landing Pages), the
inclusion of [*] functionality or [*] branding may be subject to the [*]
provider’s prior approval, which the [*] provider may grant or withhold in its
sole discretion.
•    The software code and any related materials delivered to Toshiba by
Synacor, excluding any material provided by Toshiba to Synacor, in connection
with the Landing Page hereunder (“Synacor Materials”) are the sole and exclusive
property of Synacor, and shall be considered the Confidential Information of
Synacor as such term is defined in the Agreement. Synacor Materials may only be
used by Client in connection with the Landing Pages on Client Products. Upon
termination of the Agreement, Client shall cease all use of the Synacor
Materials (it being understood that Synacor Materials cannot be removed from
already-sold Client Product, Client Product that has left manufacturing
facilities, and/or Client Product that is in the pre-existing production
schedule).
•    The Client Product shall be considered a “Client Material” as defined in
the Agreement.
•    The term “User” as defined in the Agreement shall apply to users of the
Landing Pages and Portal [*] being delivered hereunder.
•    [*]. Absent [*], Synacor will continue operation of [*] Portal [*] until
termination of the Agreement.
 

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CONFIDENTIAL TREATMENT REQUESTED

Payment
•    For [*] Revenue, if any, and [*] Revenue, the revenue sharing set forth in
[*] shall apply, [*].
•    Upon launch of [*] Portal [*] (the launch date of [*] portal to be
determined [*]), a pro rata amount of the initial [*] monthly maintenance fee
for [*] such portal (for web hosting by Synacor, subject to the SLA in the
Agreement) shall become due, and the ongoing monthly fee shall continue for so
long as Synacor makes such Portal [*] available to Client and/or until Client
[*] (up to a total of [*] fee each month).
•    The provisions of Schedule A of the Agreement regarding carriage fees,
taxes, and reporting shall apply to the payments within this Payment section.
•    The payment terms set forth in Section 6 of the Agreement shall apply to
the monthly maintenance fee and revenue shares.
•    Section 10 of the Agreement shall apply to the [*] feeds being made
available hereunder.
•    If [*] Services are included, [*] shall apply to such Services.
•    Sections 1, 2, and 3 of Schedule C of the Agreement shall apply to
Advertising Services.

Landing Page Requirements [*]
•    Toshiba Logo
•    [*] (See note in “General” above)
•    Bundled Apps & Services
o    This section of the portal will always be active [*]
o    Each [*] will have different bundled apps [*]
•    300 x 250 Ad
•    Deals & Offers
o    Deals & Offers should be sent to Synacor using the same process as the
current portal (Currently, Toshiba marketing sends changes on a weekly basis to
Content Publishing. There is a dedicated resource on Synacor’s end that changes
out the images and text in the CMS.)
o    [*]
•    Start 360 content
o    [*] Feeds
o    Depending on cost and availability, may include video feeds
o    [*]
•    [*]
•    Syndication for all [*] (only Bundled Apps & Services and the Toshiba Logo
[*])
•    Portal statistics (i.e. [*]) need to be traceable [*] (but do not need to
be traced [*])

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COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE
OMITTED PORTIONS.

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CONFIDENTIAL TREATMENT REQUESTED

Portal [*] Requirements [*]
For [*]:
•    Toshiba Logo
•    [*] (See note in “General” above)
•    Domestic News
•    Sports
•    World News
•    [*] Link (actual link names TBD)
•    All areas require [*] to be provided by Synacor; if Synacor uses the
services of a third party for such [*], it will invoice Client for the actual
costs associated therewith that are pre-approved by Client in writing.
•    Portal statistics (i.e. [*]) need to be [*] (but do not need to be traced
[*])

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COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE
OMITTED PORTIONS.

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CONFIDENTIAL TREATMENT REQUESTED

[*]

Toshiba [*] Portal Project    CONFIDENTIAL    Page 7 of 7
[*] = CERTAIN INFORMATION HAS BEEN OMITTED AND FILED SEPARATELY WITH THE
COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE
OMITTED PORTIONS.