Exhibit 10.2

 

IBM Software Agreement Number: 4905S10262

 

IBM Software Agreement 4905S10262

ASL Purchase Commitment Transaction Document 11

 

This is an ASL Transaction Document under the IBM ASL Software Agreement Number
4905S010262 (“Base Agreement”).  This TD becomes effective when signed by both
parties.

 

Unless this Transaction Document is signed by April 22, 2011, IBM reserves the
right to reject the terms of this Transaction Document.

 

By signing below for our companies (by hand or where recognized by law,
electronically), each of us agrees to the terms of this Transaction Document. 
Once signed, both parties agree that 1) any reproduction of the Transaction
Document made by reliable means (for example, photocopy or facsimile) is
considered an original, unless invalid under local law; 2) this Transaction
Document together with the Base Agreement forms a separate agreement
(“Agreement”) between the parties, to which all Programs listed in this
Transaction Document are subject; and 3) this Transaction Document, together
with the Base Agreement, is our complete agreement and replaces all prior oral
or written communications between the parties regarding the transactions
described in this Transaction Document.

 

 

Agreed to:

 

Agreed to:

 

 

 

International Business Machines Corporation

 

Lawson Software Americas, Inc.

 

 

 

 

 

 

 

 

By:

/s/ Dominic J. Cavalucci

 

By:

/s/ Guy Leduc

 

For

 

 

 

 

 

 

 

 

Name:

Rebecca Solter

 

Name:

Guy Leduc

 

 

 

 

 

Title:

Contract Professional

 

Title:

VP Partners & Alliances

 

 

 

 

 

Date:

April 29, 2011

 

Date:

April 28, 2011

 

 

 

 

 

 

 

 

 

 

IBM Address:

 

Lawson Software America’s Inc. Address:

 

 

 

11501 Burnet Road

 

380 St. Peter Street

Austin, TX 78758-3400

 

St. Paul, MN 55102

Attn:

OEM Software Contracts

 

 

 

Internal Mail-drop: 901-2E007

 

 

 

1

--------------------------------------------------------------------------------

 

 

IBM Software Agreement

ASL Purchase Commitment Transaction Document 11

 

1.              Program/Prices

 

Distribution Licenses: You will receive one copy of the Program(s) and are
authorized to make copies of such Program(s) in accordance with the terms of the
Agreement.   You will pay IBM the applicable ASL Price for each copy of the
following Program(s) that you distribute, and for each term of Subscription and
Support Renewal and Subscription and Support Reinstatement that you deploy.

 

Part Number

 

License (including Subscription and Support)
Program Description

 

SRP

 

ASL Price

 

***

 

***

 

***

 

***

 

 

Part Number

 

License (including Subscription and Support)
Program Description

 

SRP

 

ASL Price

 

***

 

***

 

***

 

***

 

 

Part Number

 

License (including Subscription and Support)
Program Description

 

SRP

 

ASL Price

 

***

 

***

 

***

 

***

 

 

Part Number

 

Subscription & Support Renewal and
Subscription & Support
Reinstatement Description

 

SRP

 

ASL Price

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

***

 

 

2

--------------------------------------------------------------------------------

 

User Definitions

 

I. FULL USE:

 

Unrestricted usage of IBM Content Manager for FULL USE

 

II. LIMITED USE:

 

Utilization of IBM Content Manager for LIMITED USE usage shall be restricted to
the following Program Components:

 

***

 

III. LIMITED USE READ ONLY:

 

Utilization of IBM Content Manager for LIMITED USE READ ONLY usage shall be
restricted to the following Program Components:

 

***

 

2.              Value-Add Components which must be included in Solutions:

 

***

 

3.              Term:  The term of this Transaction Document will be one year
from either the date the last party executes it, or from March 31st, 2011
whichever is later. Notwithstanding anything to the contrary, Lawson may
terminate this Transaction Document 11 and/or any associated amendment, without
cause on 90-days written notice.  Termination of this Transaction Document does
not impact other Transaction Documents.

 

In the event of expiration or termination of the Transaction Document you shall
have the right to receive continuing Subscription and Support for licenses
distributed under the Transaction Document, provided Subscription and Support
for those licenses is generally available, pursuant to a separate transaction
document to be created at the time (the “Subscription and Support TD”). 
Subscription and Support price increases will not exceed 10% in a Subscription
and Support TD.

 

3

--------------------------------------------------------------------------------

 

4.     Order and Reporting Requirements:

 

a)              You shall maintain complete and accurate records indicating by
Lawson fiscal quarter , (i) all Program copies made during such Lawson fiscal
quarter by you; and (ii) all Subscription and Support Renewals and Subscription
and Support Reinstatements deployed for Programs during such Lawson fiscal
quarter.

 

b)             When downloading of Programs is not available, Media Packs will
be shipped. The part numbers and descriptions of the Media Packs for the
Programs listed in Section 1 that will be shipped are:

 

Media Pack PN

 

Media Pack Description

***

 

***

***

 

***

***

 

***

 

c)              You shall maintain complete and accurate records indicating by
Lawson fiscal quarter, (i) all IBM Content Manager distributions during such
quarter by you; and (ii) all Subscription and Support, Subscription and Support
Renewal and Subscription and Support Reinstatement purchases made for IBM
Content Manager during such quarter. For each such distribution, you shall
report Customer name, date sold, Customer Type (Existing or New), IBM Content
Manager Components licensed.

 

By the second-to-last workday of the month after the end of each Lawson fiscal
quarter, you agree to submit to IBM a sales report, in the form below, which
shall include the specific distributions that backup the sales report by showing
the following:  The number of Licenses for IBM Content, Subscription and
Support, and Subscription and Support Renewals/Reinstatement contracted-for in
the previous Lawson fiscal quarter.   This Sales report will be used as the
purchase order for such distributions.

 

d)             IBM shall invoice you the applicable fees.  Payment is due within
30 days of receipt of a correct invoice.

 

Form of Sales Report (“S&S” = Subscription and Support)

Lawson Content Manager report

 

Type

 

Customer Name and
Installed at Address

 

Number of Programs
per part number
distributed / S&S
Renewals Deployed

 

Fees Due IBM

 

Customer
Transaction Date

New Customer Lic

 

 

 

 

 

 

 

 

Existing Customer Lic

 

 

 

 

 

 

 

 

Existing Customer S&S

 

 

 

 

 

 

 

 

Annual S&S renewal New Customer

 

 

 

 

 

 

 

 

Annual S&S renewal Existing Customer

 

 

 

 

 

 

 

 

S&S Reinstatement New Customers

 

 

 

 

 

 

 

 

S&S Reinstatement Existing Customers

 

 

 

 

 

 

 

 

 

4

--------------------------------------------------------------------------------

 

e)              Please submit all reports and if applicable, purchase orders to:

 

Fax: 845-491-2779

Electronically: ibmoemsw@us.ibm.com

 

IBM may update the above information upon notice.

 

Please remit all payments to the corresponding address that is noted on your IBM
invoice.

 

f)                All payments are nonrefundable. IBM will not accept returns or
exchanges and will not issue credit for returns you accept from your Customers.

 

5.              Subscription and Support

 

a)              For each Program license with Subscription and Support in
effect, IBM will:

 

(i)  make available to you and authorize you to upgrade to the most current
commercially available version, release, or update, should any be made
available;

(ii)  provide you with assistance for your code related questions; and

(iii) provide assistance via telephone and, if available, electronic access,
only to your technical support personnel during the normal business hours
(published prime shift hours) of your IBM support center. (This assistance is
not available to your Customers). IBM provides Severity 1 assistance 24 hours a
day, every day of the year.

 

The IBM support specified in the paragraph above may not be available for
down-level versions or releases of Programs.

 

b)             Subscription and Support does not include assistance for:

 

(i)   the design and development of applications;

(ii)  the use of Programs in other than their specified operating environment;
or

(iii) failures caused by products for which IBM is not responsible under this
Agreement.

 

c)              IBM will provide 12-months notice prior to withdrawing
Subscription and Support for a Program. If IBM withdraws Subscription and
Support for a particular Program, you understand that IBM will not make
Subscription and Support Renewal available for that Program.

 

d)             While Subscription and Support is in effect for a Program
license, you agree to provide to your Customers updates to the Programs as such
updates are made available to you by IBM.

 

e)              You must provide all support for the Value-Add Component(s). The
following specifies each party’s support responsibilities regarding the
Programs:

 

For all Programs you distribute, you or your distributors will provide Level 1
and Level 2 Support to Customers.

 

For Program licenses covered under Subscription and Support, IBM will provide
the support to you as described in this section, which includes assistance for
Level 2 Support, if it has been identified during Level 1 Support that the
problem is with the Program. You agree to be the interface to Customers for this
support.

 

For Program licenses not covered under Subscription and Support, IBM will only
provide you access to IBM databases containing information on known Program
defects, defect corrections, restrictions, and bypasses for the unmodified
portion of Programs. IBM will maintain this information for a minimum of one
year after you acquire the Program. You agree to be the interface to Customers
for this service.

 

Consult the IBM Software Support Handbook for further information at:

“http://www14.software.ibm.com/webapp/set2/sas/f/handbook/home.html”

 

5

--------------------------------------------------------------------------------

 

Level 1 Support means taking the first support call from a Customer and
fulfilling the following steps:

 

(i)             Qualify incoming calls:  Determine if the request is for a new
or existing case. Assign a priority to a new case (priority one through priority
four). For existing cases, obtain case information.

 

(ii)          Characterize the problem and environment: Gather information about
the case and determine if the Program causes the problem.  Completely define and
describe the problem. Identify ways to understand the problem’s behavior. 
Document the characterization information. Analyze problem symptom(s), attempt
to find root cause when appropriate and describe the result of such attempts. 
Determine if the problem is a known Program problem by accessing IBM online
support resources.

 

(iii)       If it is determined to be a Program problem, contact IBM technical
support. For new cases, open a case and select a priority.  For existing cases,
state the case number. Provide the case information you have gathered to the
support engineer.

 

Level 2 Support means the service provided to analyze or repeat the error, or to
determine that the error is not repeatable. This service also includes in-depth
technical analysis.

 

6.              Miscellaneous Terms/Conditions:

 

a)              You certify that you are a PartnerWorld member in good standing,
and agree to maintain such status for the term of this Transaction Document.

 

b)             Any information exchanged under this Agreement that is identified
as confidential by either party will be governed by the confidentiality terms of
the PartnerWorld Agreement.

 

c)              ***

 

d)             IBM reserves the right to change the part numbers and/or pricing
metrics for the Programs and/or Subscription and Support listed in Section 1,
upon written notice to you. Changes to either part numbers or pricing metrics
will not cause a change in the effective prices for either Programs or
Subscription and Support.

 

e)              If IBM announces a general price increase for the Programs
and/or Subscription and Support listed in Section 1, IBM reserves the right to
pass the price increase(s) to you. The price increase(s) will be effective on
the annual anniversaries of the effective date of the Transaction Document, are
not retroactive, and will not exceed *** per year.

 

f)                IBM provides a License Information Document (“LI”) for each
Program.  You will incorporate by reference or otherwise communicate into your
license terms to your Customers the terms in the LI and all licensing files,
including NOTICES files, which accompany or are included in the Program. You
agree to be bound by such terms when you use the Programs as authorized under
this Agreement.   Notwithstanding the above, terms in the LI referencing the IBM
International Program License Agreement (IPLA) do not apply and terms in the LI
referencing pricing metrics do not apply to the extent they conflict with this
Agreement.

 

If a Program contains third party code that is provided under a third-party
license agreement, then the terms and conditions of the third party license
agreement apply to such code. IBM will provide you with the applicable
third-party license agreements. Except in the copying and distribution of the
Programs, you may not use third parties’ names or trademarks, including in
connection with the marketing of the Value Add Component or Solution, without
the Third Parties’ prior written consent.

 

g)             The license granted for the Programs is a “restricted license”
which means the Programs may only be used in conjunction with the Value-Add
Components as part of the Solution.

 

h)             Each party agrees to comply with all applicable export and import
laws and regulations, U.S. embargo and sanctions regulations and prohibitions on
export for certain end uses or to certain users.

 

Programs may contain cryptography subject to the U.S. Export Administration
Regulations (EAR). Transfer to, or use by, users of Programs or Solutions may be
prohibited or subject to export or import laws, regulations or policies,
including those of the United States . Licensee assumes all responsibility for
complying with all applicable laws, regulations and policies regarding the
export, import, or use of Programs and Solutions.

 

6

--------------------------------------------------------------------------------

 

i)                 The Territory with this Transaction Document shall be
worldwide, except where prohibited by law.

 

j)                 In the event that Lawson merges with or acquires the capital
stock or assets of another entity, Lawson may at its option request IBM to
include that entity’s products under this Agreement under the terms to be
negotiated between the parties.

 

k)              ***

 

l)                 IBM will allow you and your Certified Business Partners and
other contractors located within the Territory to perform your obligations in
connection with the development, testing, marketing, distribution, and support
of any or all of the Solutions under the terms and conditions of this
Agreement.  The use of such entities however does not relieve you of your
obligations under this Agreement.

 

8.              Contract Coordinators:

 

 

 

For IBM:

 

For you:

Name

 

Rebecca Solter

 

Steven Morrow

Company

 

IBM Corporation

 

Lawson Software Americas, Inc.

Address

 

11501 Burnet Road

 

380 St. Peter Street

 

 

Internal Mail-drop: 901-2E007

 

 

City, ST

 

Austin, TX 78758-3400

 

St. Paul, MN 55102

Telephone:

 

(720) 395-4748

 

651 767-4198

Fax:

 

Same as above

 

 

Email:

 

rsolter@us.ibm.com

 

Steven.Morrow@us.lawson.com

 

7

--------------------------------------------------------------------------------

 

IBM ASL Registration Form

 

Please provide all requested information in order to be registered or to update
your information.

 

This Registration Form must be completed and submitted to the IBM account
representative at the time of contract signing. Failure to do so may result in
delay in registering Subscription and Support authorization.

 

IBM Customer Number:

 

VAT number (if applicable):

 

For each contact information box below, please complete all details. By
completing this form and providing us with information on behalf of other
individuals in your organization, you certify that you have confirmed that they
agree to your providing their data on the form.

 

IBM Representative

 

Name: Matthew E. Holden

 

 

 

 

Street Address: 5 Technology Park Drive

 

 

City: Westford

 

State/Province: MA

 

ZIP Code/Postal Code: 01886

Country:

 

 

 

 

Telephone/Ext.: 508 348-1196

 

Fax:

 

 

E-mail Address: holdenma@us.ibm.com

 

 

 

Primary Contact (required): IBM will communicate with the Primary Contact
regarding changes to the Agreement or other contractual issues. If the Primary
Contact is the only contact specified, IBM may consider the Primary Contact to
be the sole contact for all purposes. (No Post Office Boxes, please)

 

Contact Name: Steven Morrow

 

 

 

 

Street Address: 380 St. Peter Street

 

 

 

 

City: St. Paul

 

State/Province: MN

 

ZIP Code/Postal Code:

Country: U.S.A.

 

 

 

 

Telephone/Ext.: 651 767-4198

 

Fax:

 

 

E-mail Address: Steven.Morrow@us.lawson.com

 

 

 

Administration Contact (if different from Primary Contact above):

 

Note: You are eligible to receive one set of media for Programs covered by
Subscription and Support when Programs are revised and become commercially
available. The person you designate in this information box is responsible for
requesting and authorizing account information changes, Web and tool
access, etc. In addition, IBM will send the Administration Contact documents
including Subscription and Support Renewal notices, software upgrade
availability notifications, and where applicable, billing communications, etc.
Program upgrade media will be shipped upon request to the contact at the address
indicated below. Subscription and Support coverage must be active in order for
the upgrade(s) to be shipped. Please note: A Post Office Box is not a valid
ship-to address.

 

Contact Name:

 

 

 

 

Street Address:

 

 

 

 

City:

 

State/Province:

 

ZIP Code/Postal Code:

Country:

 

 

 

 

Telephone/Ext.:

 

Fax:

 

 

E-mail Address:

 

 

 

 

 

Site Technical Contact (if different from Primary Contact above): ): The Site
Technical Contact specified below is responsible for overall support compliance,
maintaining the authorized caller list, and coordinating distribution of the
technical support access information to the authorized callers of this site.
This contact will also receive a letter with important Technical Support
Information concerning access to IBM Software Support.

 

8

--------------------------------------------------------------------------------

 

Contact Name:

 

 

 

 

Street Address:

 

 

 

 

City:

 

State/Province:

 

ZIP Code/Postal Code:

Country:

 

 

 

 

Telephone/Ext.:

 

Fax:

 

 

E-mail Address:

 

 

 

 

 

9

--------------------------------------------------------------------------------