Pages where confidential treatment has been requested are stamped “Confidential
Treatment Requested and the Redacted Material has been separately filed with the
Commission,” and places where information has been redacted have been marked
with (***).

Exhibit 10.23AM

 

 

FORTY-SEVENTH AMENDMENT

TO THE

CSG MaSTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

DISH NETWORK L.L.C.

 

 

This FORTY-seventh AMENDMENT (this “Amendment”) is made by and between CSG
Systems, Inc., a Delaware corporation (“CSG”), and DISH Network L.L.C., a
Colorado limited liability company (“Customer”).  This Amendment shall be
effective as of the date last signed below (the “Effective Date”).  CSG and
Customer entered into a certain CSG Master Subscriber Management System
Agreement (Document #2301656) effective as of January 1, 2010 (the “Agreement”),
and now desire to further amend the Agreement in accordance with the terms and
conditions set forth in this Amendment.  If the terms and conditions set forth
in this Amendment shall be in conflict with the Agreement, the terms and
conditions of this Amendment shall control.  Any terms in initial capital
letters or all capital letters used as a defined term but not defined in this
Amendment shall have the meaning set forth in the Agreement.  Upon execution of
this Amendment by the parties, any subsequent reference to the Agreement between
the parties shall mean the Agreement as amended by this Amendment.  Except as
amended by this Amendment, the terms and conditions set forth in the Agreement
shall continue in full force and effect according to their terms.

 

CSG and Customer agree as follows as of the Effective Date:

 

1.

Certain Products have been implemented pursuant to SOW #2506774, CPPM-040 – Prin
Level Event Royalty/Usage Summary report, and pursuant to SOW #2508144, CPSD-056
– Lockbox Accepted report.  As a result, the CPPM-040 - Prin Level Event
Royalty/Usage Summary report and the CPSD-056 - Lockbox Accepted report, are
hereby added to the table set forth in Attachment 1 to Exhibit B-1(a) of the
Agreement.

 

2.

CSG and Customer agree that CSG is no longer required to provide and Customer no
longer wishes to use the “CTD Display” daily data extract (“DDE”) or the “Memo
Account Deletes” monthly data extract (“MDE”) as of January 1, 2015.  As a
result, all references to “CDT Display” DDE and “Memo Account Deletes” MDE are
hereby deleted from the Agreement.

 

3.

CSG and Customer agree to AMEND  SCHEDULE F, FEES, CSG SERVICES, of the
Agreement, Section I. Processing, Subsection C. entitled “Listing of Products
and Services to be provided to Customer by CSG in consideration of the Monthly
Processing Fee,” by deleting in its entirety item 10, as previously amended by
the Fortieth Amendment, and replace it with the following item 10:

 

10.  The recurring fee associated with one CCS monthly data extract (“MDE”) or
daily data extract (“DDE”) that includes:

 

#

Name

MDE or DDE

1

********** ****** ****

DDE

2

***** ****** ****

DDE

3

********* ****** ****

DDE

4

***** ****

DDE

5

******* **** ****

DDE

6

******** ****

DDE

7

********* ****

DDE

8

******** ********* ****** ****

DDE

9

**** ***** ****

DDE

 

--------------------------------------------------------------------------------

***

Confidential Treatment Requested and the Redacted Material has been separately
filed with the Commission.

Exhibit 10.23AM

 

#

Name

MDE or DDE

10

********** *******

DDE

11

***

DDE

12

*************

DDE

13

**** ***** **

DDE

14

******* **

DDE

15

******** ********

DDE

16

*** ***********

DDE

17

********

DDE

18

********************

DDE

19

*** *****

DDE

20

**********

DDE

21

********** *******

DDE

22

*** ********

DDE

23

******

DDE

24

*** ******

DDE

25

*** ******

DDE

26

****-*** ******

DDE

27

****-*** ******

DDE

28

****-*** ******

DDE

29

****-*** ******

DDE

30

****-*** ******

DDE

31

****-*** ******

DDE

32

****-*** ******

DDE

33

****-*** ******

DDE

34

****-*** ******

DDE

35

******* - ****** *** ****  

DDE

36

******* **** ** ******

DDE

37

****-*** ******

MDE

38

******* - ****-*** ******

MDE

39

*****-*** ********

DDE

40

****

DDE

41

*****

DDE

42

***

DDE

43

***

DDE

44

***-**** ****-*** ******* *******

MDE

45

***-**** ****-*** ******* ****** *******

MDE

46

******* *******

DDE

47

**** ***** ******* *** **** ****** *******

DDE

48

*** ********

DDE

49

******** **********  

DDE

50

*** *****

DDE

51

******* - ******* ******* ****

MDE

52

******* - ****-*** ******  

MDE

53

******* - *** ******** *****  

MDE

 

Refer to Section I.E.4 under CSG SERVICES for the applicable fees associated
with any additional CCS MDEs or DDEs in excess of one, as well as data extract
refreshes and updates, that will be billed separately.

 

4.

CSG and Customer further agree, SCHEDULE F, FEES, CSG SERVICES, of the
Agreement, Section I. Processing, Subsection E. entitled “Ancillary services for
Non-Rated Video and Non-Rated High-Speed Data Services,” Note 2 is hereby
deleted and replaced with the following Note 2:

 

 

--------------------------------------------------------------------------------

***

Confidential Treatment Requested and the Redacted Material has been separately
filed with the Commission.

Exhibit 10.23AM

 

 

Note 2.  The recurring fee in relation to *** (*) CCS daily data extract has
been included in the Monthly Processing Fee.  In the event that Customer
requests an existing MDE or DDE (as listed in Section I.C. under CSG SERVICES,
item 10) be replaced by a net new MDE or DDE, each request will be reviewed by
CSG on a case by case basis.  If CSG agrees to replace the existing MDE or DDE
with the new MDE or DDE, the existing MDE or DDE will be turned off upon
delivery of the new MDE or DDE.  If CSG does not agree to replace an existing
MDE or DDE, the charges as specified in item 4.e in Section I.E. under CSG
SERVICES will be applied as “Recurring, per data extract, per Active Subscriber
as calculated at month end.”  As a result, the table below represents MDEs or
DDEs which have been turned off by CSG and are no longer used by Customer.  CSG
and Customer may agree to replace these with mutually agreed MDEs or DDEs
covered by the Monthly Processing Fee.

 

#

Name

MDE or DDE

1

**** ******* *******

MDE

2

*** *******

DDE

 

5.

CSG and Customer agree that CSG is no longer required to provide and Customer no
longer wishes to use the Recurring Memo Daily Data Extract service effective
January 1, 2015.  As a result, CSG and Customer agree to delete the Service from
the Agreement.  Therefore, SCHEDULE F, FEES, CSG SERVICES, of the Agreement,
Section I.E.4 Subsection e) entitled “Data Extracts” item for “Recurring Memo
Daily Data Extract” shall be hereby deleted in its entirety.  

 

6.

(a) Pursuant to the Forty-First Amendment to the Agreement, dated March 4, 2014
(Document #2504666), a financial snapshot report (CPSM-318) and ***** (*)
associated tables in CSG Vantage® (the “Financial Forecaster Light in CSG
Vantage”) and pursuant to the SOW to the Agreement, dated September 2, 2014
(Document #2507842), a daily snapshot report (CPSM-308) and ***** (*) associated
tables in CSG Vantage were added to the Agreement.  Therefore, Note 1 of
SCHEDULE F, “FEES,” CSG SERVICES, of the Agreement, Section XIII, entitled
“Financial Forecaster in CSG Vantage” is hereby deleted in its entirety and
replaced with the following:

 

Note 1.  Includes the delivery of the CPSM-318 daily snapshot report in Vantage
Plus and ***** (*) associated tables in CSG Vantage, as well as, the delivery of
the CPSM-308 daily snapshot report in Vantage Plus and ***** (*) associated
tables in CSG Vantage.

 

(b)

SCHEDULE A, “Services,” of the Agreement is hereby AMENDED to add the following
as a new Attachment 2 to Exhibit A-5:

 

Attachment 2 to Exhibit A-5

Financial Forecaster Light in CSG Vantage

 

Report #

Report Description

Vantage Tables

 

****-***

Daily report of the Monthly Financial Summary report

**_***_**_****_***_*

**_***_***_*******_*

**_***_**_***_***_*

**_***_**_****_*

**_***_**_****_***_***_*

**_***_**_****_****_****_*

**_***_**_***_****_*

**_***_**_***_****_****_*

 

****-***

Daily report of the Monthly Earned/Unearned Revenue report

**_***_*******_******_*

**_***_*******_***_***_*

**_***_******_***_****_*

 

 

--------------------------------------------------------------------------------

***

Confidential Treatment Requested and the Redacted Material has been separately
filed with the Commission.

Exhibit 10.23AM

 

 

IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed
by their duly authorized representatives.

 

 

DISH NETWORK L.L.C.

CSG SYSTEMS, INC.

 

 

By: /s/ John W Swieringa

 

 

By:  /s/ Joseph T Ruble

 

Name: John W. Swieringa

 

Name:  Joseph T. Ruble

 

Title:  Senior Vice President and Chief Information

           Officer

 

Title:  EVP, CAO & General Counsel

 

Date:  Dec 18, 2014

 

Date:  18 Dec 2014