Exhibit 10.23

 

Hawaiian Telcom & Accenture CONFIDENTIAL

 

Amendment Number Four

 

To Application Services Agreement

 

August 31, 2007

 

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AMENDMENT NUMBER FOUR

 

TO APPLICATION SERVICES AGREEMENT

 

This Amendment Number Four (“Amendment”), effective as of August 31, 2007 (the
“Amendment Effective Date”), is between Hawaiian Telcom Communications, Inc.
(“Hawaiian Telcom”) and Accenture LLP (“Accenture”). Accenture and Hawaiian
Telcom may be referred to in this Amendment individually as “Party” and together
as “Parties.”

 

The Parties entered into that certain Application Services Agreement, effective
as of February 5, 2007 (the “Agreement”), which the Parties now desire to amend.

 

The Parties agree to modify and amend the Agreement, as follows:

 

1.     Amendment to Exhibit B-1: Section 1.2, Term, of Exhibit B-1, Recovery
Services Statement of Work, is modified to read, in its entirety, as follows:

 

“This Statement of Work shall commence on the Effective Date and expire on
December 31, 2007 unless an extension is otherwise agreed upon in writing by the
Parties (the “Recovery Services Term”), provided that the expiration of this
Statement of Work shall not limit any of the warranties provided for in the
Agreement.”

 

2.     Further Amendments:  During the week of October 15, 2007, representatives
of the Parties shall meet to discuss in good faith changes to the Services, the
approach to the Services, whether the measurement month for the assessment of
the Balanced Scorecard should be changed from August 2007, and any related
changes in fees or charges payable pursuant to the Agreement.  In connection
with such good faith discussions, no later than November 2, 2007, the Parties
will, if, and as mutually agreed, execute a Contract Change or Amendment to the
Agreement, in either case, to reflect such changes to the Services, the approach
to the Services, the measurement month for the assessment of the Balanced
Scorecard, and any related changes in fees or charges payable pursuant to the
Agreement, if any.

 

3.     Defined Terms: Any terms not defined in this Amendment will have the same
meaning as in the Agreement.

 

4.     Effect of Amendment:  Unless otherwise amended herein, all terms and
conditions of the Agreement remain unmodified and in full force and effect.

 

* * * * * * *

 

[Balance of page intentionally left blank; signature page follows]

 

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IN WITNESS WHEREOF, this Amendment has been duly executed by and on behalf of
the Parties hereto as of the Effective Date.

 

HAWAIIAN TELCOM COMMUNICATIONS, INC.

 

By:

 

/s/ Michael S. Ruley

 

 

 

 

Name:

 

Michael S. Ruley

 

 

 

Title:

 

Chief Executive Officer

 

 

 

Date:

 

October 8, 2007

 

 

 

 

 

 

ACCENTURE LLP

 

 

 

By:

 

/s/ Timothy A. Hale

 

 

 

 

Name:

 

Timothy A. Hale

 

 

 

Title:

 

Partner

 

 

 

Date:

 

October 8, 2007

 

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