Actionpoint, Inc.

1999 Stock Plan

Adopted Effective July 8, 1999

Amended and Restated Effective February 9, 2000

TABLE OF CONTENTS

Page

ARTICLE 1. INTRODUCTION *

ARTICLE 2. ADMINISTRATION *

2.1 Committee Composition *

2.2 Committee Responsibilities *

ARTICLE 3. SHARES AVAILABLE FOR GRANTS *

3.1 Basic Limitation *

3.3 Additional Shares *

ARTICLE 4. ELIGIBILITY *

ARTICLE 5. OPTIONS *

5.1 Stock Option Agreement *

5.2 Number of Shares *

5.3 Exercise Price *

5.4 Exercisability and Term *

5.5 Effect of Change in Control *

5.6 Modification or Assumption of Options *

5.7 Buyout Provisions *

ARTICLE 6. PAYMENT FOR OPTION SHARES *

6.1 General Rule *

6.2 Surrender of Stock *

6.3 Exercise/Sale *

6.4 Exercise/Pledge *

6.5 Promissory Note *

6.6 Other Forms of Payment *

ARTICLE 7. RESTRICTED SHARES *

7.1 Restricted Stock Agreement *

7.2 Payment for Awards *

7.3 Vesting Conditions *

7.4 Voting and Dividend Rights *

ARTICLE 8. PROTECTION AGAINST DILUTION *

8.1 Adjustments *

8.2 Dissolution or Liquidation *

8.3 Reorganizations *

ARTICLE 9. DEFERRAL OF DELIVERY OF SHARES *

ARTICLE 10. AWARDS UNDER OTHER PLANS *

ARTICLE 11. LIMITATION ON RIGHTS *

11.1 Retention Rights *

11.2 Stockholders' Rights *

11.3 Regulatory Requirements *

ARTICLE 12. WITHHOLDING TAXES *

12.1 General *

12.2 Share Withholding *

ARTICLE 13. FUTURE OF THE PLAN *

13.1 Term of the Plan *

13.2 Amendment or Termination *

ARTICLE 14. DEFINITIONS *

ARTICLE 15. EXECUTION *

Actionpoint, Inc.

1999 Stock Plan

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ARTICLE 1. INTRODUCTION.

The Plan was adopted by the Board effective July 8, 1999, and most recently
amended and restated by the Board effective February 9, 2000. The purpose of the
Plan is to promote the long-term success of the Company and the creation of
stockholder value by (a) encouraging Employees and Consultants to focus on
critical long-range objectives, (b) encouraging the attraction and retention of
Employees and Consultants with exceptional qualifications and (c) linking
Employees and Consultants directly to stockholder interests through increased
stock ownership. The Plan seeks to achieve this purpose by providing for Awards
in the form of Restricted Shares or Options (which shall constitute nonstatutory
stock options).

The Plan shall be governed by, and construed in accordance with, the laws of the
State of Delaware (except their choice-of-law provisions).

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ARTICLE 2. ADMINISTRATION.

Committee Composition

. The Plan shall be administered by the Committee. The Committee shall consist
exclusively of one or more directors of the Company, who shall be appointed by
the Board.

Committee Responsibilities

. The Committee shall (a) select the Employees and Consultants who are to
receive Awards under the Plan, (b) determine the type, number, vesting
requirements and other features and conditions of such Awards, (c) interpret the
Plan and (d) make all other decisions relating to the operation of the Plan. The
Committee may adopt such rules or guidelines as it deems appropriate to
implement the Plan. The Committee's determinations under the Plan shall be final
and binding on all persons.

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ARTICLE 3. SHARES AVAILABLE FOR GRANTS.

Basic Limitation

. Common Shares issued pursuant to the Plan may be authorized but unissued
shares or treasury shares. The aggregate number of Options and Restricted Shares
awarded under the Plan shall not exceed (a)  500,000 plus (b) the additional
Common Shares described in Section 3.2. The limitation of this Section 3.1 shall
be subject to adjustment pursuant to Article 8.

Additional Shares

. If Options are forfeited or terminate for any other reason before being
exercised, then the corresponding Common Shares shall again become available for
the grant of Options or Restricted Shares under the Plan. If Restricted Shares
or Common Shares issued upon the exercise of Options are forfeited, then such
Common Shares shall again become available for the grant of Options and
Restricted Shares under the Plan.

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ARTICLE 4. ELIGIBILITY.

Employees and Consultants shall be eligible for the grant of Awards, except that
members of the Board and individuals who are considered officers of the Company
under the rules of the National Association of Securities Dealers shall not be
eligible for the grant of Awards.

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ARTICLE 5. OPTIONS.

Stock Option Agreement

. Each grant of an Option under the Plan shall be evidenced by a Stock Option
Agreement between the Optionee and the Company. Such Option shall be subject to
all applicable terms of the Plan and may be subject to any other terms that are
not inconsistent with the Plan. The provisions of the various Stock Option
Agreements entered into under the Plan need not be identical. Options may be
granted in consideration of a reduction in the Optionee's other compensation. A
Stock Option Agreement may provide that a new Option will be granted
automatically to the Optionee when he or she exercises a prior Option and pays
the Exercise Price in the form described in Section 6.2.

Number of Shares

. Each Stock Option Agreement shall specify the number of Common Shares subject
to the Option and shall provide for the adjustment of such number in accordance
with Article 8.

Exercise Price

. Each Stock Option Agreement shall specify the Exercise Price; provided that
the Exercise Price shall in no event be less than 100% of the Fair Market Value
of a Common Share on the date of grant. A Stock Option Agreement may specify an
Exercise Price that varies in accordance with a predetermined formula while the
Option is outstanding.

Exercisability and Term

. Each Stock Option Agreement shall specify the date or event when all or any
installment of the Option is to become exercisable. The Stock Option Agreement
shall also specify the term of the Option. A Stock Option Agreement may provide
for accelerated exercisability in the event of the Optionee's death, disability
or retirement or other events and may provide for expiration prior to the end of
its term in the event of the termination of the Optionee's service.

Effect of Change in Control

. The Committee may determine, at the time of granting an Option or thereafter,
that such Option shall become exercisable as to all or part of the Common Shares
subject to such Option in the event that a Change in Control occurs with respect
to the Company.

Modification or Assumption of Options

. Within the limitations of the Plan, the Committee may modify, extend or assume
outstanding options or may accept the cancellation of outstanding options
(whether granted by the Company or by another issuer) in return for the grant of
new options for the same or a different number of shares and at the same or a
different exercise price. The foregoing notwithstanding, no modification of an
Option shall, without the consent of the Optionee, alter or impair his or her
rights or obligations under such Option.

Buyout Provisions

. The Committee may at any time (a) offer to buy out for a payment in cash or
cash equivalents an Option previously granted or (b) authorize an Optionee to
elect to cash out an Option previously granted, in either case at such time and
based upon such terms and conditions as the Committee shall establish.

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ARTICLE 6. PAYMENT FOR OPTION SHARES.

General Rule

. The entire Exercise Price of Common Shares issued upon exercise of Options
shall be payable in cash or cash equivalents at the time when such Common Shares
are purchased, unless the Committee accepts payment in any other form(s)
described in this Article 6.

Surrender of Stock

. To the extent that this Section 6.2 is applicable, all or any part of the
Exercise Price may be paid by surrendering, or attesting to the ownership of,
Common Shares that are already owned by the Optionee. Such Common Shares shall
be valued at their Fair Market Value on the date when the new Common Shares are
purchased under the Plan. The Optionee shall not surrender, or attest to the
ownership of, Common Shares in payment of the Exercise Price if such action
would cause the Company to recognize compensation expense (or additional
compensation expense) with respect to the Option for financial reporting
purposes.

Exercise/Sale

. To the extent that this Section 6.3 is applicable, all or any part of the
Exercise Price and any withholding taxes may be paid by delivering (on a form
prescribed by the Company) an irrevocable direction to a securities broker
approved by the Company to sell all or part of the Common Shares being purchased
under the Plan and to deliver all or part of the sales proceeds to the Company.

Exercise/Pledge

. To the extent that this Section 6.4 is applicable, all or any part of the
Exercise Price and any withholding taxes may be paid by delivering (on a form
prescribed by the Company) an irrevocable direction to pledge all or part of the
Common Shares being purchased under the Plan to a securities broker or lender
approved by the Company, as security for a loan, and to deliver all or part of
the loan proceeds to the Company.

Promissory Note

. To the extent that this Section 6.5 is applicable, all or any part of the
Exercise Price and any withholding taxes may be paid by delivering (on a form
prescribed by the Company) a full-recourse promissory note. However, the par
value of the Common Shares being purchased under the Plan, if newly issued,
shall be paid in cash or cash equivalents.

Other Forms of Payment

. To the extent that this Section 6.6 is applicable, all or any part of the
Exercise Price and any withholding taxes may be paid in any other form that is
consistent with applicable laws, regulations and rules.

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ARTICLE 7. RESTRICTED SHARES.

Restricted Stock Agreement

. Each grant of Restricted Shares under the Plan shall be evidenced by a
Restricted Stock Agreement between the recipient and the Company. Such
Restricted Shares shall be subject to all applicable terms of the Plan and may
be subject to any other terms that are not inconsistent with the Plan. The
provisions of the various Restricted Stock Agreements entered into under the
Plan need not be identical.

Payment for Awards

. Subject to the following sentence, Restricted Shares may be sold or awarded
under the Plan for such consideration as the Committee may determine, including
(without limitation) cash, cash equivalents, full-recourse promissory notes,
past services and future services. To the extent that an Award consists of newly
issued Restricted Shares, the consideration shall consist exclusively of cash,
cash equivalents or past services rendered to the Company (or a Parent or
Subsidiary) or, for the amount in excess of the par value of such newly issued
Restricted Shares, full-recourse promissory notes, as the Committee may
determine.

Vesting Conditions

. Each Award of Restricted Shares may or may not be subject to vesting. Vesting
shall occur, in full or in installments, upon satisfaction of the conditions
specified in the Restricted Stock Agreement. A Restricted Stock Agreement may
provide for accelerated vesting in the event of the Participant's death,
disability or retirement or other events. The Committee may determine, at the
time of granting Restricted Shares or thereafter, that all or part of such
Restricted Shares shall become vested in the event that a Change in Control
occurs with respect to the Company.

Voting and Dividend Rights

. The holders of Restricted Shares awarded under the Plan shall have the same
voting, dividend and other rights as the Company's other stockholders. A
Restricted Stock Agreement, however, may require that the holders of Restricted
Shares invest any cash dividends received in additional Restricted Shares. Such
additional Restricted Shares shall be subject to the same conditions and
restrictions as the Award with respect to which the dividends were paid.

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ARTICLE 8. PROTECTION AGAINST DILUTION.

Adjustments

. In the event of a subdivision of the outstanding Common Shares, a declaration
of a dividend payable in Common Shares, a declaration of a dividend payable in a
form other than Common Shares in an amount that has a material effect on the
price of Common Shares, a combination or consolidation of the outstanding Common
Shares (by reclassification or otherwise) into a lesser number of Common Shares,
a recapitalization, a spin-off or a similar occurrence, the Committee shall make
such adjustments as it, in its sole discretion, deems appropriate in one or more
of (a) the number of Options and Restricted Shares available for future Awards
under Article 3, (b) the number of Common Shares covered by each outstanding
Option or (c) the Exercise Price under each outstanding Option. Except as
provided in this Article 8, a Participant shall have no rights by reason of any
issue by the Company of stock of any class or securities convertible into stock
of any class, any subdivision or consolidation of shares of stock of any class,
the payment of any stock dividend or any other increase or decrease in the
number of shares of stock of any class.

Dissolution or Liquidation

. To the extent not previously exercised, Options shall terminate immediately
prior to the dissolution or liquidation of the Company.

Reorganizations

. In the event that the Company is a party to a merger or other reorganization,
outstanding Options and Restricted Shares shall be subject to the agreement of
merger or reorganization. Such agreement shall provide for (a) the continuation
of the outstanding Awards by the Company, if the Company is a surviving
corporation, (b) the assumption of the outstanding Awards by the surviving
corporation or its parent or subsidiary, (c) the substitution by the surviving
corporation or its parent or subsidiary of its own awards for the outstanding
Awards, (d) full exercisability or vesting and accelerated expiration of the
outstanding Awards or (e) settlement of the full value of the outstanding Awards
in cash or cash equivalents followed by cancellation of such Awards.

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ARTICLE 9. DEFERRAL OF DELIVERY OF SHARES.

The Committee (in its sole discretion) may permit or require an Optionee to have
Common Shares that otherwise would be delivered to such Optionee as a result of
the exercise of an Option converted into amounts credited to a deferred
compensation account established for such Optionee by the Committee as an entry
on the Company's books. Such amounts shall be determined by reference to the
Fair Market Value of such Common Shares as of the date when they otherwise would
have been delivered to such Optionee. A deferred compensation account
established under this Article 9 may be credited with interest or other forms of
investment return, as determined by the Committee. An Optionee for whom such an
account is established shall have no rights other than those of a general
creditor of the Company. Such an account shall represent an unfunded and
unsecured obligation of the Company and shall be subject to the terms and
conditions of the applicable agreement between such Optionee and the Company. If
the conversion of Options is permitted or required, the Committee (in its sole
discretion) may establish rules, procedures and forms pertaining to such
conversion, including (without limitation) the settlement of deferred
compensation accounts established under this Article 9.

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ARTICLE 10. AWARDS UNDER OTHER PLANS.

The Company may grant awards under other plans or programs. Such awards may be
settled in the form of Common Shares issued under this Plan. Such Common Shares
shall be treated for all purposes under the Plan like Restricted Shares and
shall, when issued, reduce the number of Common Shares available under
Article 3.

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ARTICLE 11. LIMITATION ON RIGHTS.

Retention Rights

. Neither the Plan nor any Award granted under the Plan shall be deemed to give
any individual a right to remain an Employee or Consultant. The Company and its
Parents, Subsidiaries and Affiliates reserve the right to terminate the service
of any Employee or Consultant at any time, with or without cause, subject to
applicable laws, the Company's certificate of incorporation and by-laws and a
written employment agreement (if any).

Stockholders' Rights

. A Participant shall have no dividend rights, voting rights or other rights as
a stockholder with respect to any Common Shares covered by his or her Award
prior to the time when a stock certificate for such Common Shares is issued or,
in the case of an Option, the time when he or she becomes entitled to receive
such Common Shares by filing a notice of exercise and paying the Exercise Price.
No adjustment shall be made for cash dividends or other rights for which the
record date is prior to such time, except as expressly provided in the Plan.

Regulatory Requirements

. Any other provision of the Plan notwithstanding, the obligation of the Company
to issue Common Shares under the Plan shall be subject to all applicable laws,
rules and regulations and such approval by any regulatory body as may be
required. The Company reserves the right to restrict, in whole or in part, the
delivery of Common Shares pursuant to any Award prior to the satisfaction of all
legal requirements relating to the issuance of such Common Shares, to their
registration, qualification or listing or to an exemption from registration,
qualification or listing.

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ARTICLE 12. WITHHOLDING TAXES.

General

. To the extent required by applicable federal, state, local or foreign law, a
Participant or his or her successor shall make arrangements satisfactory to the
Company for the satisfaction of any withholding tax obligations that arise in
connection with the Plan. The Company shall not be required to issue any Common
Shares or make any cash payment under the Plan until such obligations are
satisfied.

Share Withholding

. The Committee may permit a Participant to satisfy all or part of his or her
withholding or income tax obligations by having the Company withhold all or a
portion of any Common Shares that otherwise would be issued to him or her or by
surrendering all or a portion of any Common Shares that he or she previously
acquired. Such Common Shares shall be valued at their Fair Market Value on the
date when they are withheld or surrendered.

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ARTICLE 13. FUTURE OF THE PLAN.

Term of the Plan

. The Plan, as set forth herein, shall become effective on February 9, 2000. The
Plan shall remain in effect until it is terminated under Section 13.2.

Amendment or Termination

. The Board may, at any time and for any reason, amend or terminate the Plan. An
amendment of the Plan shall be subject to the approval of the Company's
stockholders only to the extent required by applicable laws, regulations or
rules. No Awards shall be granted under the Plan after the termination thereof.
The termination of the Plan, or any amendment thereof, shall not affect any
Award previously granted under the Plan.

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ARTICLE 14. DEFINITIONS.

"Affiliate" means any entity other than a Subsidiary, if the Company and/or one
or more Subsidiaries own not less than 50% of such entity.

"Award" means any award of an Option or a Restricted Share under the Plan.

"Board" means the Company's Board of Directors, as constituted from time to
time.

"Change in Control" shall mean:

The consummation of a merger or consolidation of the Company with or into
another entity or any other corporate reorganization, if persons who were not
stockholders of the Company immediately prior to such merger, consolidation or
other reorganization own immediately after such merger, consolidation or other
reorganization 50% or more of the voting power of the outstanding securities of
each of (i) the continuing or surviving entity and (ii) any direct or indirect
parent corporation of such continuing or surviving entity; or

The sale, transfer, exchange or other disposition of all or substantially all of
the Company's assets; or

A change in the composition of the Board, as a result of which less than a
majority of the directors are directors who either (i) had been directors of the
Company on the date 36 months prior to the date of the event that may constitute
a Change in Control (the "original directors") or (ii) were elected, or
nominated for election, to the Board with the affirmative votes of at least a
majority of the aggregate of the original directors who were still in office at
the time of the election or nomination and the directors whose election or
nomination was previously so approved; or

Any transaction as a result of which any person is the "beneficial owner" (as
defined in Rule 13d-3 under the Exchange Act), directly or indirectly, of
securities of the Company representing more than 50% of the total voting power
represented by the Company's then outstanding voting securities. For purposes of
this Subsection (d), the term "person" shall have the same meaning as when used
in sections 13(d) and 14(d) of the Exchange Act but shall exclude (i) a trustee
or other fiduciary holding securities under an employee benefit plan of the
Company, a Parent or Subsidiary and (ii) a corporation owned directly or
indirectly by the stockholders of the Company in substantially the same
proportions as their ownership of the common stock of the Company.

A transaction shall in no event constitute a Change in Control if its sole
purpose is to change the state of the Company's incorporation or to create a
holding company that will be owned in substantially the same proportions by the
persons who held the Company's securities immediately before such transaction.

"Code" means the Internal Revenue Code of 1986, as amended.

"Committee" means a committee of the Board, as described in Article 2.

"Common Share" means one share of the common stock of the Company.

"Company" means Actionpoint, Inc., a Delaware corporation.

"Consultant" means a consultant or adviser who provides bona fide services to
the Company, a Parent, a Subsidiary or an Affiliate as an independent
contractor. Service as a Consultant shall be considered employment for all
purposes of the Plan.

"Employee" means a common-law employee of the Company, a Parent, a Subsidiary or
an Affiliate.

"Exchange Act" means the Securities Exchange Act of 1934, as amended.

"Exercise Price" means the amount for which one Common Share may be purchased
upon exercise of an Option, as specified in the applicable Stock Option
Agreement.

"Fair Market Value" means the market price of Common Shares, determined by the
Committee in good faith on such basis as it deems appropriate. Whenever
possible, the determination of Fair Market Value by the Committee shall be based
on the prices reported in The Wall Street Journal. Such determination shall be
conclusive and binding on all persons.

"NSO" means a stock option not described in sections 422 or 423 of the Code.

"Option" means an NSO granted under the Plan and entitling the holder to
purchase Common Shares.

"Optionee" means an individual or estate who holds an Option.

"Parent" means any corporation (other than the Company) in an unbroken chain of
corporations ending with the Company, if each of the corporations other than the
Company owns stock possessing 50% or more of the total combined voting power of
all classes of stock in one of the other corporations in such chain. A
corporation that attains the status of a Parent on a date after the adoption of
the Plan shall be considered a Parent commencing as of such date.

"Participant" means an individual or estate who holds an Award.

"Plan" means this Actionpoint, Inc. 1999 Stock Plan, as amended from time to
time.

"Restricted Share" means a Common Share awarded under the Plan.

"Restricted Stock Agreement" means the agreement between the Company and the
recipient of a Restricted Share that contains the terms, conditions and
restrictions pertaining to such Restricted Share.

"Stock Option Agreement" means the agreement between the Company and an Optionee
that contains the terms, conditions and restrictions pertaining to his or her
Option.

"Subsidiary" means any corporation (other than the Company) in an unbroken chain
of corporations beginning with the Company, if each of the corporations other
than the last corporation in the unbroken chain owns stock possessing 50% or
more of the total combined voting power of all classes of stock in one of the
other corporations in such chain. A corporation that attains the status of a
Subsidiary on a date after the adoption of the Plan shall be considered a
Subsidiary commencing as of such date.

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ARTICLE 15. EXECUTION.

To record the amendment and restatement of the Plan by the Board, the Company
has caused its duly authorized officer to execute this document in the name of
the Company.

Actionpoint, Inc.

By: /s/ John Finegan

John Finegan

Title: Chief Financial Officer