Exhibit 10.1.1

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

Pursuant to Instruction 2 to Item 601 of Regulation S-K, NeuStar, Inc. has filed
an agreement with the Northeast Carrier Acquisition Company, LLC, which is one
of seven agreements that are substantially identical in all material respects
other than the parties to the agreements. North American Portability Management,
LLC succeeded to the interests of Northeast Carrier Acquisition Company, LLC and
each of the other entities listed below. The following list identifies the other
parties to the six agreements that have been omitted pursuant to Instruction 2
to Item 601:

 

  •  

LNP, LLC (Midwest)

 

  •  

Southwest Region Portability Company, LLC

 

  •  

Western Region Telephone Number Portability, LLC

 

  •  

Southeast Number Portability Administration Company, LLC

 

  •  

Mid-Atlantic Carrier Acquisition Company, LLC

 

  •  

West Coast Portability Services, LLC

 

LOGO [g446532logo001.jpg]

AMENDMENT

TO

CONTRACTOR SERVICES AGREEMENT FOR NUMBER PORTABILITY ADMINISTRATION CENTER /
SERVICE MANAGEMENT SYSTEM

FOR

LAW ENFORCEMENT AGENCY AND PUBLIC SAFETY ANSWERING POINT ACCESS

 

Page 1

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

AMENDMENT

TO

CONTRACTOR SERVICES AGREEMENT FOR NUMBER PORTABILITY ADMINISTRATION
CENTER/SERVICE MANAGEMENT SYSTEM

FOR

LAW ENFORCEMENT AGENCY AND PUBLIC SAFETY ANSWERING POINT ACCESS

 

1. PARTIES

This Revision 54 to Amendment No. 53 (this “Amendment”) is entered into pursuant
to Article 30 of, and upon execution shall be a part of, the Contractor Services
Agreements for Number Portability Administration Center/Service Management
System, as amended and in effect immediately prior to the Amendment Effective
Date (each such agreement referred to individually as the “Master Agreement” and
collectively as the “Master Agreements”), by and between NeuStar, Inc., a
Delaware corporation (“Contractor”), and the North American Portability
Management LLC, a Delaware limited liability company (the “Customer”), as the
successor in interest to and on behalf of Northeast Carrier Acquisition Company,
LLC (the “Subscribing Customer”).

 

2. EFFECTIVENESS AND DEFINED TERMS

This Amendment amends and restates in its entirety Amendment No. 53, as
previously amended and restated by Revision 2 thereto, and shall be effective as
of the last date of execution below (the “Amendment Effective Date”),
conditioned upon execution by Contractor and Customer on behalf of all the
limited liability companies listed below for the separate United States Service
Areas (the “Subscribing Customers”).

 

  •  

Mid-Atlantic Carrier Acquisition Company, LLC

 

  •  

LNP, LLC (Midwest)

 

  •  

Northeast Carrier Acquisition Company, LLC

 

  •  

Southeast Number Portability Administration Company, LLC

 

  •  

Southwest Region Portability Company, LLC

 

  •  

West Coast Portability Services, LLC

 

  •  

Western Region Telephone Number Portability, LLC

The number in the upper left-hand corner refers to this Statement of Work.
Capitalized terms used herein without definition or which do not specifically
reference another agreement shall have the meanings as defined in the Master
Agreements.

 

Page 2

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

3. CONSIDERATION RECITAL

In consideration of the terms and conditions set forth in this Amendment, and
for other good and valuable consideration, the receipt and sufficiency of which
are hereby acknowledged, Contractor and Customer agree as set forth in this
Amendment.

 

4. BACKGROUND

4.1 IVR under SOW 6

As a result of number portability, it is not possible to reliably identify the
service provider responsible for a telephone number. However, this service
provider information is essential to law enforcement agencies, entities
performing public safety answering point (PSAP) functions in the performance of
their official duties (and entities authorized or mandated to support either or
both). As a result Contractor and Customer issued SOW 6, under which certain
data about active ported or pooled numbers - the serving carrier’s SPID and
name, and the appropriate security contact name and number for the service
provider - are available from an Interactive Voice Response (“IVR”) system to
Users and authorized law enforcement agencies and PSAP providers.

4.2 Request for Improved Access

Law enforcement agencies and PSAP providers approached Contractor and Customer
to request a more efficient method of obtaining the same information available
from the IVR under SOW 6. Therefore, Customer hereby consents to Contractor
agreeing to provide to certain entities an electronic means of accessing the
data already available from the IVR under SOW 6 without in any way affecting SOW
6.

4.3 Amendment No. 53

The Parties executed Amendment No. 53, effective June 1, 2006, to amend the
Master Agreement to provide qualified law enforcement agencies access to certain
portions of User Data to be used by them for lawful activities. The Parties
executed Revision 1 to Amendment No. 53, effective July 1, 2007, to grant PSAP
providers authority to access the service provided under Amendment No. 53, and
Revision 2 to Amendment No. 53, effective September 1, 2007, to provide for
certain historical data to be made available as part of the service provided
under Amendment No. 53. A proposed Revision 3 to Amendment No. 53 for the
introduction of a capability named Ported Event Notification Service was
previously proposed, but was withdrawn by the Parties. A proposed Revision 4 to
Amendment No. 53 for the modification of certain pricing provisions was
previously proposed, but was withdrawn by the Parties. This Amendment (Revision
5 to Amendment No 53) modifies Amendment No. 53 in three respects. First, in
accordance with Section 10 of Amendment No. 70, effective January 28, 2009, it
evidences that such Amendment No. 70 amended the definition of LEAP Data
Elements to add the AltSPID

 

Page 3

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

parameter under the Optional Data field. Second, it also adds the Last AltSPID
parameter under the Optional Data field. Third, it adds an “Authorized
Supporting Organization” as a new category of Qualified Recipient.

 

5. AUTHORIZATION FOR CONTRACTOR TO PROVIDE CERTAIN USER DATA TO QUALIFIED
RECIPIENTS

The Master Agreement is hereby amended as of the Amendment Effective Date by the
deletion of Section 15.8, originally introduced by Amendment No. 53, and
replacing it in its entirety as follows:

15.8 Law Enforcement Agency and Public Safety Answering Point Entity Access

(a) Scope. Notwithstanding the foregoing provisions of this Article 15,
Contractor is authorized in accordance with this Section 15.8 to provide certain
information, including User Data elements, to Law Enforcement Agencies, PSAP
Providers, and Authorized Supporting Organizations (as those terms are defined
in Section 15.8(h) below) including their authorized contractors and agents,
making a request to Contractor for access to such information (as more fully
described below) in writing and that satisfy the requirements and conditions set
forth in this Section 15.8 (such Law Enforcement Agencies to be referred to
herein as a “Qualified LEA”, such PSAP Providers to be referred to herein as
“Qualified PSAP Provider”, such Authorized Supporting Organizations to be
referred to herein as “Qualified Authorized Supporting Organization”, and
collectively to be referred to as “Qualified Recipients”). The provision of the
information identified below in Section 15.8(f)(i) to a Qualified Recipient
pursuant to the requirements and conditions of this Section 15.8 shall be
accomplished with the use of an LNP Enhanced Analytical Platform (“LEAP”) and
referred to as the “LEAP Service.”

The LEAP Service contemplated hereunder is neither a Service, an Additional
Service, nor an Enhancement, as those terms are defined in this Agreement.
Accordingly, and for all purposes of this Agreement, the LEAP Service shall not
(1) be considered in the definition of or to constitute Services, NPAC/SMS
services, or Additional Services under this Agreement, or to constitute access
or use of Services, NPAC/SMS

 

Page 4

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

services or Additional Services under this Agreement, (2) be subject to the
requirements and provisions of Article 13 of this Agreement, (3) be considered
in the definition of or to constitute a User Enhancement or a Custom Enhancement
under this Agreement. It is the intention of the Customer and the Contractor
that the LEAP Service is allowable under this Agreement and the User Agreement
in furtherance of law, rule, regulation or order of the Federal Communications
Commission or other regulatory agencies having jurisdiction over the NPAC/SMS
Service.

Nothing in this Section 15.8 shall affect or otherwise modify SOW 6, concerning
the implementation and use of the NPAC SMS IVR system.

Customer and Contractor agree that Contractor will cease providing the LEAP
Service upon the issuance of any valid order of the FCC, any other regulatory
agency having jurisdiction over the NPAC/SMS service or any court of competent
jurisdiction (a) determining that the LEAP Service is inconsistent with or in
violation of applicable law or (b) enjoining the provision of the LEAP Service,
and that, following any such order, Contractor shall not provide the LEAP
Service unless or until such order is rescinded, overturned or modified to
permit the provision of the LEAP Service by a final order of the relevant
agency, court or a reviewing court.

(b) LEAP Service Agreement. The LEAP Service shall be provided only to a
Qualified Recipient, as determined in accordance with this Section 15.8, after
execution and delivery of an agreement satisfying the requirements set forth in
Section 15.8(f), in substantially the form of Exhibit P attached hereto and made
a part hereof, and as it may be amended from time to time in accordance with or
permitted by this Section 15.8 (the “LEAP Service Agreement”). Contractor shall
have the right to amend or to change any provision of the LEAP Service Agreement
which is not required under Section 15.8(f) and which is not otherwise in
violation or breach of this Agreement, including this Section 15.8; provided,
however, that Contractor shall provide Customer with at least thirty (30) days
advance written notice of any such allowable change or revision to the LEAP
Service Agreement; and provided, further, that changes or amendments to those
provisions in the LEAP Service Agreement that are required under Section 15.8(f)
may be made and shall only be effective upon the advance written agreement of
Customer and the Contractor.

In consideration for providing the LEAP Service in accordance with the LEAP
Service Agreement and this Section 15.8, Contractor shall be

 

Page 5

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

compensated directly and exclusively from each respective Qualified Recipient in
accordance with Section 15.8(i). Customer shall not unreasonably withhold
consent to Contractor requests for the use of alternative versions of the LEAP
Service Agreement for differently situated Qualified Recipients, so long as
those agreements otherwise comply with the requirements of this Section 15.8.

(c) Relationship to NPAC/SMS Services. Contractor and Customer expressly agree
and acknowledge that the LEAP Service shall be offered only so long as it does
not adversely affect the operation and performance of the NPAC/SMS and the
delivery of Services pursuant to this Agreement, and accordingly, the provision
of Services under the terms and conditions of this Agreement, other than this
Section 15.8, shall take priority to the provision of the LEAP Service. Further,
in addition to causes for termination of this Agreement set forth in this
Agreement and the User Agreement, the provision of the LEAP Service and all LEAP
Service Agreements may be terminated upon the occurrence of those events set
forth in Section 15.7(l). If Contractor establishes a LEAP Service help desk,
the telephone number for such help desk shall be different from any current
telephone number for a NPAC/SMS help desk. The costs of any such LEAP Service
help desk shall be eligible for inclusion as “Costs” under Section 15.8(i)(ii).

(d) Liability. Contractor shall defend, indemnify and hold harmless Customer,
its members and their officers, directors, employees, and agents and their
successors and assigns against and from any and all losses, liabilities, suits,
damages, claims, demands, and expenses (including, without limitation,
reasonable attorneys’ fees) included in a settlement (between Contractor and a
Third Party) of such suits, claims or demands, or awarded to a Third Party by a
court or appropriate administrative agency of competent jurisdiction, including,
without limitation, those based on contract or tort arising out of or in
conjunction with, but only to the extent that such losses, liabilities, damages
claims, demands, and expenses arise out of, or in connection with allegations
that the manner in which Contractor provided the LEAP Data Elements (as that
term is defined below) as part of the LEAP Service violates a law, rule or
regulation, except when the manner in which Contractor provided the LEAP Data
Elements was prescribed by Customer.

(e) Inapplicability of Service Levels, GEP Elements and Benchmarking Process.
Contractor and Customer expressly agree and acknowledge that Contractor’s
provision of the LEAP Service hereunder

 

Page 6

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

shall not be subject to any separate Service Level Requirements under Article 8
of this Agreement and Exhibit G, to any Benchmarking Process under Article 7 of
this Agreement, or to the Gateway Evaluation Process under Article 32 of this
Agreement, and thus no separate Service Levels, GEP Elements or Benchmarking
Process are hereby established with respect to the provision of the LEAP
Services. Notwithstanding the foregoing, the effect and consequences on the
Services from the provision of the LEAP Service shall be included in evaluating
the obligations of Contractor with respect to the Service Levels under Article 8
and the GEP Elements under Article 32, including but not limited to all the
remedies and recourses resulting from Contractor’s failure or noncompliance
under this Agreement and the User Agreement.

(f) Required Provisions of LEAP Service Agreement. Each LEAP Service Agreement
shall be only between the Contractor and the Qualified Recipient and, in
addition to containing provisions customary in commercial contracts of this
nature, must contain provisions specifying the following:

(i) User Data Elements Provided. As part of the LEAP Service, Contractor shall
make available:

(A) the NPAC SPID of the service provider associated with a telephone number
(TN) (i.e., the owner of the Subscription Version for the TN);

(B) the identity of that service provider and of the secondary providers
identified in the AltSPID and Last AltSPID parameters of the Optional Data Field
associated with that TN;

(C) the date on which the port(s) from one service provider or secondary
provider (by NPAC SPID, Alt SPID, or Last AltSPID) to another service provider
(by NPAC SPID, Alt SPID, or Last AltSPID) occurred with respect to that TN;

(D) the AltSPID parameter under the Optional Data Field associated with that TN;

(E) the Last AltSPID parameter under the Optional Data Field associated with
that TN; and

(F) the current contact name and number, if available, for each service provider
or secondary provider as submitted in any manner to the NPAC by the service
provider or secondary provider as its law enforcement and/or emergency contact,
and no other User Data elements, for each of the 7 United States Service Areas.

 

Page 7

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

The elements referred in (A), (B), (C), (D), (E), and (F) in the immediately
preceding sentence shall be referred to as “LEAP Data Elements.”

(ii) LEAP Provisioning. Contractor shall employ an LSMS to provision current and
historical LEAP Data Elements into LEAP, where historical LEAP Data Elements
means, when feasible for and to the extent available to Contractor, LEAP Data
Elements as of January 1, 2004. For Qualified Recipients that qualified solely
as PSAP Providers (i.e., not also as an LEA or an Authorized Supporting
Organization), historical LEAP Data Elements shall be limited to LEAP Data
Elements associated with the current plus the immediately-previous service
provider. The LSMS employed by Contractor shall provision a system that is not
associated with the NPAC/SMS, which system shall enable the processing of
queries for LEAP Data Elements in accordance with this Section 15.8.

(iii) Manner of Access. Qualified Recipients shall access the LEAP Service by
virtual private network (machine to machine) or Internet (person to GUI).
Qualified Recipients access to LEAP shall be accomplished by authenticated,
secure and encrypted means. The LEAP Data Elements may be provided to Qualified
Recipients by Contractor through any electronic interface selected by Contractor
that otherwise complies with this Section 15.8. LEAP shall not provide Qualified
Recipients, either directly or indirectly, access to the NPAC or any NPAC User
Data other than the LEAP Data Elements in accordance with this section. A
Qualified Recipient may query LEAP an unlimited number of times, but may not
request LEAP Data Elements for more than 100 TNs per query.

(iv) Exclusive Use. Contractor may authorize a Qualified Recipient to use LEAP
Data Elements received as part of the LEAP Service only for lawful purposes
within the statutory

 

Page 8

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

authority of the Qualified Recipient. Contractor will require that each
Qualified Recipient warrant that it will not (A) disclose, sell, assign, lease
or otherwise provide LEAP Data Elements to any other party, including to a local
service management system or public database, except as may otherwise be
required by applicable federal, state, or local law, rules, regulations, or
orders, or (B) commercially exploit the LEAP Data Elements in any way. By way of
clarification, and not limitation, the immediately preceding restrictions
require that a Qualified Recipient will not share the LEAP Data Elements with
other agencies or with other Qualified Recipients or share LEAP Data Elements
with officers or employees of other agencies or Qualified Recipients.
Notwithstanding the foregoing, a Qualified Recipient may share the LEAP Data
Elements to its contractors and, with respect to a PSAP, a subtending or
secondary PSAP Provider, for lawful purposes within the statutory authority of
the Qualified Recipient.

(v) Compliance with Laws. Contractor shall require that each Qualified Recipient
warrant that it will comply with all applicable laws, orders and regulations
applicable, including those applicable to the NPAC/SMS, including User Data.

(vi) Acknowledgment of Non-liability of Customer and Users. Both Contractor and
the Qualified Recipient shall agree and expressly acknowledge the rights of
termination under this Agreement, including by reason of Section 15.8(l), the
absolute exclusions from liability with respect to Customer and the exclusion
from liability with respect to Users and End-Users for any amounts that would
have otherwise been due and payable by such Qualified Recipient under the terms
and conditions of the LEAP Service Agreements or as a result of the provision of
the LEAP Service upon the termination of the provision the LEAP Service (the
“Unpaid Charges”) without an explicit rule, regulation, order, opinion or
decision of the Federal Communications Commission or any other regulatory body
having jurisdiction or delegated authority with respect to the subject matter of
this Agreement directing the responsibility and liability for payment of those
Unpaid Charges by Users or End Users.

(vii) Termination. Both Contractor and the Qualified Recipient shall agree and
expressly acknowledge that upon any termination of any LEAP Service Agreement,
the restrictions with respect to User Data and LEAP Data Elements shall survive
such termination.

 

Page 9

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

(viii) Liability, Indemnification and Dispute Resolution. The LEAP Service
Agreement shall contain liability, indemnification and dispute resolution terms
and conditions customary in the industry for like services.

(ix) Compensation. Subject to Section 15.8(i) of this Agreement, Contractor may
charge compensation and the Qualified Recipient shall agree to pay such
compensation for the provision of the LEAP Service.

(g) Remain User Data. The LEAP Data Elements, being provided as part of the LEAP
Service, being User Data, shall remain User Data and Confidential Information.

(h) Qualification. Contractor shall not provide LEAP Service to any party unless
such party first qualifies as a Qualified LEA, Qualified PSAP Provider or
Qualified Authorized Supporting Organization pursuant to this Section 15.8(h),
and such party enters into and executes the LEAP Service Agreement.

(i) Application. Contractor may entertain only applications from (A) an agency,
or officer thereof, of the United States or of a State or political subdivision
thereof that is empowered by law to conduct investigations of or to make arrests
for violations of federal, state or local laws (“Law Enforcement Agencies” or
LEAs), (B) an entity, including an agency of the United States or of a State or
political subdivision thereof, empowered by or contracted under law to operate
or administer a PSAP facility to receive 9-1-1 calls, and as appropriate,
dispatch emergency response services, or transfers or relays such 9-1-1 calls to
another public safety operator (“PSAP Provider”), or (C) an entity authorized or
mandated by statute of the United States, or a State or political subdivision
thereof (“Express Statutory Mandate”) to operate as, or to maintain, a
clearinghouse of information and data to be shared with LEAs or PSAP Providers,
or both, in connection with law enforcement investigations or the administration
of a PSAP (“Authorized Supporting Organization”).

Notwithstanding the foregoing, Contractor may entertain applications from LEAs
through associations and centralized

 

Page 10

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

procurement organizations on behalf of the individual LEAs, PSAP Providers or
Authorized Supporting Organizations, so long as such LEAs, PSAP Providers and
Authorized Supporting Organizations individually meet the qualification
requirements set forth in this Section 15.8(h) and such individual LEA PSAP
Provider and Authorized Supporting Organization executes a LEAP Service
Agreement in accordance with Section 15.8(b).

(ii) Qualification

 

  a. Contractor shall require that an LEA applicant: (A) certify that it is a
Law Enforcement Agency, and (B) provide requester’s name, title, organization,
street address, phone number, and e-mail address, and, if applicable, badge
number or other applicable ID.

 

  b. Contractor shall require that a PSAP Provider applicant provide requester’s
name, title, organization, street address, phone number, and e-mail address.

 

  c. Contractor shall require that an Authorized Supporting Organization
applicant: (A) certify that it is a Authorized Supporting Organization, and
(B) provide requester’s name, title, organization, street address, phone number,
and e-mail address.

Upon qualification of a Law Enforcement Agency as a Qualified LEA, a PSAP
Provider as a Qualified PSAP Provider or an Authorized Supporting Organization
as a Qualified Authorized Supporting Organization, Contractor may require
additional information for the purposes of establishing access to the LEAP
Service.

(iii) Evaluation

 

  a.

LEAs - Based upon the application, Contractor shall determine, based upon a
good-faith, reasonable interpretation of the information provided by an LEA
applicant, whether the applicant qualifies as a Qualified LEA. Contractor shall
verify an LEA applicant’s organization through the National Public Safety
Information Source database, or such other similarly authoritative source (the
“LEA Sources”).

 

Page 11

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

  Contractor shall independently verify the LEA applicant’s name, title, and, if
applicable, badge number or other applicable ID by contacting the identified
organization’s contact information set forth in the LEA Sources. Other than the
foregoing, Contractor shall have no duty to investigate the accuracy of any
information provided by an applicant on such application.

 

  b. PSAP Providers - Based upon the application, Contractor shall determine,
based upon a good-faith, reasonable interpretation of the information provided
by a PSAP Provider applicant, whether the applicant qualifies as a Qualified
PSAP Provider. Contractor shall verify a PSAP Provider applicant’s organization
through the FCC Master PSAP Registry, or such other similarly authoritative
source (e.g., National Emergency Number Association (NENA) North American 911
Resource Database (the “PSAP Sources”). Contractor shall independently verify
the PSAP Provider applicant’s organizational name, state, county, and/or city by
contacting the identified organization’s contact information set forth in the
PSAP Sources. Other than the foregoing, Contractor shall have no duty to
investigate the accuracy of any information provided by an applicant on such
application.

 

  c.

Authorized Supporting Organizations - Based upon the application, Contractor
shall determine, based upon a good-faith, reasonable interpretation of the
information provided by the Authorized Supporting Organization applicant,
whether the applicant qualifies as a Qualified Authorized Supporting
Organization. Contractor shall verify that an Authorized Supporting Organization
is subject to an Express Statutory Mandate to operate as, or to maintain, a
clearinghouse of information and data to be shared with LEAs or PSAP Providers,
or both, in connection with law enforcement investigations or the administration
of a PSAP. Contractor shall independently verify the Authorized Supporting
Organization applicant’s

 

Page 12

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

  organizational name, state, county, and/or city. Other than the foregoing,
Contractor shall have no duty to investigate the accuracy of any information
provided by an applicant on such application.

(iv) Confirmation Process. Once a calendar year, Contractor shall re-verify each
Qualified Recipient’s organization in accordance with Section 15.8(h)(iii)
above.

(v) Annual Reports. At no additional charge to Customer, Contractor shall
provide to Customer an annual report listing all Qualified LEAs, Qualified PSAP
Providers and Qualified Authorized Supporting Organization in effect during the
previous twelve-month period, and separately list all Qualified LEAs, Qualified
PSAP Providers and Qualified Authorized Supporting Organizations that were newly
qualified during the same period.

(i) Compensation.

(i) Basis. Contractor shall not be entitled to compensation of any kind under
this Section 15.8 from Customer, Subscribing Customers, Users or End-Users, and
shall look solely to the respective Qualified Recipient for any and all
compensation for the provision of the LEAP Service (referred to as the “LEAP
Charges”). Customer and Contractor agree and acknowledge that the LEAP Service
is not necessary for the provision of number portability. Contractor agrees to
compute and to allocate the LEAP Charges in a fair and non-discriminatory manner
consistent with the rules, regulations, orders, opinions and decisions of the
Federal Communications Commission and other regulatory body having jurisdiction
or delegated authority with respect to the NPAC/SMS or this Agreement.

(ii) Cost Plus the Fee. Subject to Section 15.8(i)(i) above and
Section 15.8(i)(iv) below, the aggregate amount of LEAP Charges received by
Contractor under this Section 15.8(i) since the inception of the LEAP Service
and during the Initial Term shall equal not more than the Cost plus the Fee, as
more particularly described herein below.

(A) Cost. “Cost” means those costs [* * *] or [* * *] and [* * *] or [* * *].

 

Page 13

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

“Direct Costs” costs are those direct costs [* * *] or [* * *] and [* * *] and
[* * *].

“General and Administrative Overhead Costs” are those general and administrative
costs [* * *] percent [* * *]%[* * *].

(B) Fee. “Fee” is the amount that [* * *] percent [* * *]% [* * *].

(iii) Allocation. In establishing the LEAP Charges payable by Qualified
Recipients, Contractor shall allocate the Cost plus Fee among Qualified
Recipients in any manner that is fair and reasonable, which for the purposes of
this Section 15.8(i) shall mean usage based, equitably, customary for similar
services, commercially reasonable, and which does not discriminate against
similarly situated Qualified Recipients. Notwithstanding the foregoing,
Contractor and Customer expressly agree and acknowledge that the manner of
allocating the Cost plus Fee shall be solely the responsibility of the
Contractor, and that Customer assumes no responsibility or control with respect
to such manner nor does Customer in any way endorse the manner selected by
Contractor; subject, however, to the right of the Customer to seek guidance or
direction from the Federal Communications Commission or any other regulatory
body having jurisdiction or delegated authority with respect to the subject
matter of this Agreement. Further, Contractor agrees that no amounts of any LEAP
Charges which, for whatever reason are not recovered by Contractor or allocated
and paid for by Qualified Recipient, including by way of inclusion in any cost
or overhead computations related to Services under the Master Agreement, any
Statements of Work or otherwise, shall be charged or allocated to or assessed
and paid by Customer, any Subscribing Customer, any User or any End-User.

(iv) Cost Review. Within ninety (90) days after the end of each calendar year,
Contractor will cause its regular independent auditor (“Contractor’s Auditor”)
to commence a review of the accuracy and validity of the Costs and related
calculations under Section 15.8(ii) (the “LEAP Cost Review”). Within sixty
(60) days after commencing the LEAP Cost Review, Contractor’s Auditor shall
issue a sufficiently detailed report (“LEAP Cost

 

Page 14

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

Report”) to the Contractor validating the Costs incurred and the Fee applied.
Contractor shall make available to Contractor’s Auditor such documentation
necessary to conduct the LEAP Cost Review and issue the LEAP Cost Report,
including the following: general ledger reports of LEAP Service activity,
accounts payable vouchers, invoices, and documents supporting purchases in
support of the LEAP Service activity, and other financial records used to
support general ledger activity related to the LEAP Service and any other
records reasonably requested by Contractor’s Auditor (collectively, the “LEAP
Review Documents”).

Contractor shall present Customer with the LEAP Cost Report within thirty
(30) days after Contractor’s receipt of the LEAP Cost Report. Upon Customer’s
receipt of the LEAP Cost Report, Customer shall have forty-five (45) days to
review the LEAP Cost Report and, at Subscribing Customer’s sole cost and
expense, do either of the following (i) meet with Contractor’s Auditor to review
and explain the LEAP Cost Report, or (ii) inform Contractor in writing that
Customer shall employ a separate auditor (“Customer’s Auditor”) to conduct a
separate review of the accuracy and validity of the Costs incurred under this
Section 15.8. Customer’s Auditor will be given reasonable access to the LEAP
Review Documents. Customer’s Auditor shall complete such separate review within
ninety (90) days of receipt of the LEAP Cost Report. Before access is given to
Customer’s Auditor, Customer’s Auditor will have to execute a non-disclosure
agreement with Contractor to prevent the disclosure of Contractor proprietary or
confidential information or other information not relevant to verifying the
accuracy and validity of the Costs incurred by the Contractor under this
Section 15.8.

If it is determined by Contractor’s Auditor or Customer’s Auditor that the
compensation Contractor has received since the inception of the LEAP Service
under this Section 15.8 exceeds Cost plus the Fee, Contractor shall propose to
Contractor’s Auditor and Customer’s Auditor, if any, its plan, which may
include, but is not limited to, at Contractor’s discretion, changes to future
LEAP Charges under Section 15.8(i)(i) and and/or the allocations under
Section 15.8(i)(iii) for future LEAP Services, such that its continuing
aggregate compensation does not exceed Cost plus the Fee in accordance with
Section 15.8(i)(ii). Contractor’s Auditor and Customer’s Auditor, if any, shall
review for reasonableness

 

Page 15

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

and adequacy Contractor’s proposal and supplement, as necessary, the LEAP Cost
Report. In no event shall Contractor be deemed in violation of
Section 15.8(i)(ii) merely because the amount of LEAP Charges received by
Customer under this Section 15.8(i) since the inception of the LEAP Service and
during the Initial Term exceeds Cost plus the Fee; provided, however, that
Contractor’s Auditor and Customer’s Auditor, if any, concludes that Contractor’s
proposal under this paragraph for limiting its aggregate compensation such that
it does not exceed the limit set forth in Section 15.8(i)(ii) is reasonable and
adequate.

If Customer’s Auditor determines that the amount of LEAP Charges received by
Customer under this Section 15.8(i) since the inception of the LEAP Service and
during the Initial Term exceeds Cost plus the Fee by more than [* * *] percent
[* * *]%[* * *], Contractor shall reimburse Customer for the reasonable costs of
such review by the Customer’s Auditor; provided however that such reimbursement
for Customer collectively shall not exceed [* * *] US Dollars [* * *] US
$[* * *].

(j) Audit of Section 15.8 Performance. Subject to Section 15.8(e), and without
duplicating the LEAP Cost Review under Section 15.8(i)(iv), Contractor shall
annually engage a third party, reasonably acceptable to both Contractor and
Customer, separately to audit (referred to as the “LEAP Service Audit”)
Contractor’s compliance with the requirements to (1) qualify, evaluate, confirm,
and report on LEAs, PSAP Providers and Authorized Supporting Organizations as
Qualified Recipients under Paragraphs (ii), (iii), (iv), and (v) under Section
15.8(h), (2) include in each Qualified Recipient’s LEAP Service Agreement
restrictions on the use of data under Section 15.8(f)(iv), (3) ensure there is
no interaction between LEAP and the production NPAC under Section 15.8(f)(ii),
and (4) charge each Qualified Recipient consistent with its LEAP Service
Agreement under 15.8(f)(ix).

The costs and expenses of the LEAP Service Audit shall be charged and accounted
for separately from the costs and expenses of the GEP Audit and shall be
properly included in Direct Costs under Section 15.8(i). A report from the LEAP
Service Auditor regarding the results of the LEAP Service Audit (“LEAP Service
Audit Report”) shall be provided to the Customer and the Contractor for
informational purposes only in the same manner that the GEP Audit Report is
provided under Section 34.4(e), and such LEAP Service Audit Report shall be so
provided within thirty (30)

 

Page 16

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

days after its completion, subject to any review and consideration of a draft of
the LEAP Service Audit Report. If the LEAP Service Auditor is unable alone to
determine the methodology and procedures for the LEAP Service Audit, such
Auditor shall determine the methodology and procedures in consultation with the
Customer and the Contractor, and the LEAP Service Auditor shall include in such
LEAP Service Audit Report both findings and recommendations to correct
identified deficiencies or failures to comply with the provisions of this
Section 15.8. Notwithstanding the foregoing, the Customer and the Contractor
agree and acknowledge that neither the LEAP Service Audit nor this Section 15.8
is intended to result in the imposition of any damages, Performance Credits, TN
Porting Price Reductions, subject to Section 15.8(e) above regarding the effect
and consequences on the Services from the provision of the LEAP Service and the
causes for termination of the provision of the LEAP Service and all LEAP Service
Agreements set forth in Section 15.8(l) below.

(k) Neutrality Reviews. In addition to the LEAP Service Audit, and further
subject to Section 15.8(e), the LEAP Service shall be included in the Neutrality
Review provided for in the Assignment Agreement (Contractor Services Agreement),
dated November 30, 1999, by and among Contractor, Lockheed Martin IMS and the
Customer (the “Assignment Agreement”). If it is determined under and as part of
a Neutrality Review that Contractor’s provision of the LEAP Service in any way
resulted in the violation of a neutrality requirement set forth in the Master
Agreement, the User Agreement, the Assignment Agreement, or any applicable rule,
regulation, order, opinion or decision of the Federal Communications Commission
or any other regulatory body having jurisdiction or delegated authority with
respect to the subject matter of this Amendment or the Master Agreement,
Contractor shall attempt to correct such violation within thirty (30) days
following the date of the issuance of the Neutrality Review; provided, however,
that where such failure cannot reasonably be cured within such thirty (30) day
period, so long as Contractor is diligently pursuing such cure, and regulatory
authorities having jurisdiction over such matters (after having reviewed the
details of the event(s) causing Contractor’s failure) have not specifically
required Customer to terminate the LEAP Service and terminate all LEAP Service
Agreements, the time for curing such failure shall be extended for such period
as may be necessary for Contractor to complete such cure. Notwithstanding the
foregoing, the Customer may, at its election but without duty or obligation, and
without risk of costs or damages recoverable from Contractor for Customer’s
election, seek the guidance

 

Page 17

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

and direction of such regulatory authorities if such failure has not been cured
within ninety (90) days following the date of the issuance of the Neutrality
Review and the LEAP Service and all LEAP Service Agreements have not been
terminated. The costs and expenses of including the LEAP Service in the
Neutrality Review shall be charged and accounted for separately from the costs
and expenses of the Neutrality Review and shall be properly included in Direct
Costs under Section 15.8(i).

(l) Additional Causes for Termination. In addition to the causes for termination
of this Agreement and the User Agreement set forth in this Agreement and the
User Agreement, the provision of the LEAP Service and all LEAP Service
Agreements shall immediately be terminated upon the direction of the Federal
Communications Commission or any other regulatory body having jurisdiction or
delegated authority with respect to the subject matter of this Agreement or upon
a finding or determination of the Federal Communications Commission or any other
regulatory body that the continued provision of the LEAP Service is contrary to
or inconsistent with the duties or roles of the Contractor or the Customer in
any way. Contractor shall be responsible for any fines and penalties arising
from any noncompliance by Contractor, its subcontractors or agents with any such
determinations, findings or rulings or with Contractor’s refusal to terminate
the provision of the LEAP Service and all LEAP Service Agreements.

 

  6. IMPACTS ON MASTER AGREEMENT

The following portions of the Master Agreement are impacted by this Amendment:

None    Master Agreement

None    Exhibit B - Functional Requirements Specification

None    Exhibit C - Interoperable Interface Specification

None    Exhibit E - Pricing Schedules

None    Exhibit F - Project Plan and Test Schedule

None    Exhibit G - Service Level Requirements

None    Exhibit H - Reporting and Monitoring Requirements

None    Exhibit J - User Agreement Form

None    Exhibit K - External Design

None    Exhibit L - Infrastructure/Hardware

None    Exhibit M - Software Escrow Agreement

None    Exhibit N - System Performance Plan for NPAC/SMS Services

None    Exhibit O - Intermodal Ported TN Identification Service Agreement

 

Page 18

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

   ü       Exhibit P - LEAP Service Agreement

None    Disaster Recovery

None    Back Up Plans

None    Gateway Evaluation Process (Article 32 of Master Agreement)

 

7. MISCELLANEOUS

(a) Neither Customer nor Subscribing Customer shall in any way be liable to any
Qualified Recipient or to Contractor or any User under the LEAP Service
Agreements or as a result of the provision the LEAP Service.

(b) Except as specifically modified and amended hereby, all the provisions of
the Master Agreement and the User Agreements entered into with respect thereto,
and all exhibits and schedules thereto, shall remain unaltered and in full force
and effect in accordance with their terms. From and after the Amendment
Effective Date hereof, any reference in the Master Agreement to itself and any
Article, Section or subsections thereof or to any Exhibit thereto, or in any
User Agreement to itself or to the Master Agreement and applicable to any time
from and after the Amendment Effective Date hereof, shall be deemed to be a
reference to such agreement, Article, Section, subsection or Exhibit, as
modified and amended by this Amendment. From and after the Amendment Effective
Date, Amendment shall be a part of the Master Agreement, including its Exhibits,
and, as such, shall be subject to the terms and conditions therein. Each of the
respective Master Agreements with respect to separate Service Areas remains an
independent agreement regarding the rights and obligations of each of the
Parties thereto with respect to such Service Area, and neither this Amendment
nor any other instrument shall join or merge any Master Agreement with any
other, except by the express written agreement of the Parties thereto.

(c) If any provision of this Amendment is held invalid or unenforceable, then
the remaining provision of this Amendment shall become null and void and be of
no further force or effect. If by rule, regulation, order, opinion or decision
of the Federal Communications Commission or any other regulatory body having
jurisdiction or delegated authority with respect to the subject matter of this
Amendment or the Master Agreement, this Amendment is required to be rescinded or
declared ineffective or void in whole or in part, whether temporarily,
permanently or ab initio (an “Ineffectiveness Determination”), immediately upon
such Ineffectiveness Determination and without any requirement on any party to
appeal, protest or otherwise seek clarification of such Ineffectiveness
Determination, this Amendment shall be rescinded and of no further force or
effect retroactively to the Amendment Effective Date. Consequently, the Master
Agreement in effect immediately prior to the Amendment Effective Date shall
continue in full force and effect in accordance with its terms, unchanged or
modified in any way by this Amendment. In the event of an Ineffectiveness
Determination, any amounts that would have otherwise been due and payable under
the terms and conditions of the LEAP Service Agreements or as a result of the
provision the LEAP Service (the “Unpaid Charges”) will in no event be charged or
allocated to Users or End Users, including by way of inclusion in

 

Page 19

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

any cost or overhead computations related to Services under the Master
Agreements, any Statements of Work or otherwise, without an explicit rule,
regulation, order, opinion or decision of the Federal Communications Commission
or any other regulatory body having jurisdiction or delegated authority with
respect to the subject matter of this Amendment or the Master Agreement
directing the responsibility and liability for payment of those Unpaid Charges
by Users or End Users.

(d) This Amendment may be executed in two or more counterparts and by different
parties hereto in separate counterparts, with the same effect as if all parties
had signed the same document. All such counterparts shall be deemed an original,
shall be construed together and shall constitute one and the same instrument.

(e) If at any time hereafter a Customer, other than a Customer that is a party
hereto desires to become a party hereto, such Customer may become a party hereto
by executing a joinder agreeing to be bound by the terms and conditions of this
Amendment, as modified from time to time.

(f) This Amendment is the joint work product of representatives of Customer and
Contractor; accordingly, in the event of ambiguities, no inferences will be
drawn against either party, including the party that drafted the Agreement in
its final form.

(g) This Amendment sets forth the entire understanding between the Parties with
regard to the subject matter hereof and supercedes any prior or contemporaneous
agreement, discussions, negotiations or representations between the Parties,
whether written or oral, with respect thereto. The modifications, amendments and
price concessions made herein were negotiated together and collectively, and
each is made in consideration of all of the other terms herein. All such
modifications, amendments and price concessions are interrelated and are
dependent on each other. No separate, additional or different consideration is
contemplated with respect to the modifications, amendments and price concessions
herein.

(h) This Amendment, the use of the Cost Plus Fee method for determining
compensation payable by Qualified Recipient and the composition and details of
the Cost Plus Fee method set forth in this Amendment are intended by Contractor
and Customer to be separate and distinct from and unrelated to any agreement
with respect to Statements of Work under the Master Agreement and the method of
determining the cost of such Statements of Work, and shall not be considered to
alter, modify, change or amend any such agreements with respect to Statements of
Work or to supersede any such agreements with respect to such Statements of
Work.

[THIS SPACE INTENTIONALLY LEFT BLANK]

 

Page 20

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

IN WITNESS WHEREOF, the undersigned have executed this Amendment:

CONTRACTOR: NeuStar, Inc.

 

By:  

/s/ Bradley D. Smith

Its:  

Controller

Date:  

10-24-12

CUSTOMER: North American Portability Management, LLC as successor in interest to
and on behalf of Northeast Carrier Acquisition Company, LLC

 

By:  

/s/ Melvin Clay

Its:  

NAPM LLC Co-Chair

Date:  

Oct. 17, 2012

 

By:  

/s/ Timothy Decker

Its;  

NAPM LLC CO-CHAIR

Date:  

10/22/12

 

Page 21

--------------------------------------------------------------------------------

Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in
places marked “[* * *]” and has been filed separately with the Securities and
Exchange Commission pursuant to a Confidential Treatment Application filed with
the Commission.

Revision 5 to Amendment No. 53 (NE)

SOW:  

ü

  No  

 

  Yes

 

ATTACHMENT 1

TO

AMENDMENT NO. 53

Exhibit P to Master Agreement - LEAP Service Agreement

 

Page 22