Pages where confidential treatment has been requested are stamped “Confidential
Treatment Requested and the Redacted Material has been separately filed with the
Commission,” and places where information has been redacted have been marked
with (***).

Exhibit10.23BD

 

 

SIXTY-FOURTH AMENDMENT

TO

MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

DISH NETWORK L.L.C.

 

This SIXTY-FOURTH AMENDMENT (this “Amendment”) is made by and between CSG
Systems, Inc., a Delaware corporation (“CSG”), and DISH Network L.L.C., a
Colorado limited liability company (“Customer”).  This Amendment shall be
effective as of the date last signed below (the “Effective Date”).  CSG and
Customer entered into a certain CSG Master Subscriber Management System
Agreement (CSG document no. 2301656) effective as of January 1, 2010, as amended
(the “Agreement”), and now desire to further amend the Agreement in accordance
with the terms and conditions set forth in this Amendment.  If the terms and
conditions set forth in this Amendment conflict with the Agreement, the terms
and conditions of this Amendment shall control.  Any terms in initial capital
letters or all capital letters used as a defined term but not defined in this
Amendment shall have the meaning set forth in the Agreement.  Upon execution of
this Amendment by the parties, any subsequent reference to the Agreement between
the parties shall mean the Agreement as amended by this Amendment.  Except as
amended by this Amendment, the terms and conditions set forth in the Agreement
shall continue in full force and effect according to their terms.

 

CSG and Customer agree to the following as of the Effective Date of this
Amendment:

 

1.

Customer desires to use, and CSG agrees to provide to Customer, CSG’s SmartVideo
as a Recurring Service under the Agreement.  Therefore, the following changes
are hereby made to the Agreement:

 

 

a.

SCHEDULE A, “Services”, is hereby amended to add “SmartVideo” to the list of
Additional Services and by adding a new EXHIBIT A-7, which is attached to this
Amendment.

 

2.

Additionally, SCHEDULE F, “FEES”, CSG SERVICES, of the Agreement is hereby
AMENDED to add a new Section XVI entitled “CSG SmartVideo” as follows:

 

CSG SERVICES

XVI.  CSG SmartVideo

 

Description of Item/Unit of Measure

Frequency

Fees

1.  SmartVideo Customization Services (Note 5)

Per Request

Quote

2.  SmartVideo View Volume Tiers (Per ******) (Notes 1-4, 6-8)

Frequency

SmartVideo View ****** Fee

Excess Rate Per SmartVideo View

•****** Volume *******

*** *******

$**********

$******

•****** Volume *******

*** *******

$**********

$******

•****** Volume *********

*** *******

$**********

$******

•****** Volume *********

*** *******

$***********

$******

•****** Volume *********

*** *******

$************

$******

•****** Volume Greater Than *********

*** *******

*****

*****

Note 1: Video views are purchased in ****** ***** commitments. Unused
transactions cannot be carried over into subsequent years.

Note 2: Should Customer desire to increase the previously purchased SmartVideo
View ****** to a higher ****** ****** **** within the ****** ***** ******, CSG
will invoice Customer for the incremental volume at the effective *** **********
**** rate of the higher ****** ****** ****.

Note 3: A “SmartVideo View” is defined as: **** **** * ***** ** ********* ***
*** ***** ***** ** ********. Video views are counted as *** (*) **** **** **** *
***** ** ******, regardless of whether it is a ****** **** ** * ****** ****.
Video views are also counted whether or not the video is ****** ** **********.

Note 4: If Customer exceeds view volume of committed tier, all views above the
committed volume tier will be ******* *** ****** ** * *** ***** **** *****. The
applicable per video view rate, Excess Rate per SmartVideo View, will continue
to be the effective rate of the tier to which Customer committed; ** **********
******* **** **** ** ********.

Note 5: Should additional customizations or out of scope items be required, CSG
shall provide pricing in a separate and agreed upon statement of work (“SOW”)
executed by both parties.

 

--------------------------------------------------------------------------------

***

Confidential Treatment Requested and the Redacted Material has been separately
filed with the Commission.

 

 

 

 

Note 6:  Pricing is applicable for personalized views only and does not include
advertising impressions.

Note 7:  Includes: ******** ************ *** ************ ** *** ********.

Note 8: Volume tiers will be billed *** ******* ****** (***) **** after the
Effective Date or the go live date, whichever occurs first.

 

3.

Customer and CSG agree the Fees applicable to SmartVideo shall be applied to
********** ******* ******** ******** **********, as defined in the 61st
Amendment to the Agreement or any future amendments altering the **********
******* ******** ******** **********, for the applicable ******** **** in which
they are invoiced unless otherwise provided in the Agreement or an applicable
SOW.

 

 

THIS AMENDMENT is executed on the day and year last signed below (the "Effective
Date").

 

 

DISH NETWORK L.L.C.

 

CSG SYSTEMS, INC.

 

By: /s/ Robert C. Bennett

 

By:  /s/ Gregory L. Cannon

 

Name:  Robert C. Bennett

 

Name:  Gregory L. Cannon

 

Title:  IT VP

 

Title:  SVP, Secretary & General Counsel

 

Date:  9/28/2018

 

Date:  Oct 1, 2018

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

--------------------------------------------------------------------------------

***

Confidential Treatment Requested and the Redacted Material has been separately
filed with the Commission.

 

 

 

 

 

 

EXHIBIT A-7

CSG SmartVideo

 

CSG SmartVideo provides the ability to communicate to individual subscribers and
create, manage and optimize real-time personalized video programs that can be
used across the customer lifecycle touchpoints.

 

 

ADDITIONAL TERMS:

 

 

1.

Confidentiality.  Customer hereby agrees that, as a result of CSG’s provision of
CSG SmartVideo service, SmartVideo Vendor may have access to Confidential
Information, including PII, of Customer's Subscribers.  Customer hereby
authorizes CSG to provide such access to the SmartVideo Vendor and Customer
hereby provides CSG a limited release and waiver of all rights and claims which
Customer may have, whether presently known or unknown against CSG, which arise
solely out of CSG’s provision of access to Customer Confidential Information for
the limited purpose of SmartVideo Vendor’s provision of the SmartVideo
services.  Notwithstanding the access CSG provides to the SmartVideo Vendor, the
foregoing shall not act to relieve CSG of the Confidentiality obligations
provided in the Agreement.  In addition, Customer agrees to indemnify and hold
CSG harmless of any third party claims resulting solely from CSG’s provision of
access to SmartVideo Vendor of Customer Confidential Information, specifically
including Subscriber data provided to SmartVideo Vendor for its use in providing
SmartVideo services hereunder.  CSG agrees to be liable for the acts and
omission of the SmartVideo Vendor in the provision of SmartVideo services
hereunder.

 

 

2.

Ownership.  All trademarks, service marks, patents, copyrights, trade secrets,
know-how and other proprietary rights in or related to SmartVideo are and will
remain the sole and exclusive property of, respectively, CSG and SmartVideo
Vendor, whether or not specifically recognized or perfected under applicable
law.  CSG and/or SmartVideo Vendor, as applicable, shall own all rights, title
and interest, including all intellectual property rights, in and to any
improvements to SmartVideo or to any new programs, upgrades, modifications or
enhancements thereto, even when such refinements and improvements result from
Customer’s request.  To the extent, if any, that ownership in such refinements
and improvements does not automatically vest in CSG and/or SmartVideo Vendor by
virtue of this Amendment or otherwise, Customer hereby transfers and assigns
(and, if applicable, shall cause its affiliates to transfer and assign) to CSG
and/or SmartVideo Vendor, as applicable, all rights, title and interest which
Customer or any of its affiliates may have in and to such refinements and
improvements. During the term of this Agreement, Customer provides to CSG and
SmartVideo Vendor a non-exclusive right to use Customer’s Intellectual Property
(as defined in Section 5 of Exhibit A-3) to the extent necessary to provide the
Services; provided, that any use of Customer’s Intellectual Property shall be
consistent with Customer’s issued guidelines, which Customer may change at any
time and from time to time in Customer’s sole discretion, but in any event with
commercially reasonable notice to CSG.  

 

 

3.

Third Party Beneficiary.  As to Sections 1 and 3 under the Additional Terms of
this Exhibit, Customer understands and agrees that SmartVideo Vendor is a third
party beneficiary solely to the additional terms provided in this Exhibit A-7 of
Schedule A to the Agreement.

 

 

4.

Security.  CSG agrees to require the SmartVideo Vendor to have in place, during
the provision of SmartVideo Services, commercially reasonable security
standards.  Upon Customer’s request, CSG agrees to review such standards with
Customer and the SmartVideo Vendor no more than once in a twelve month period
and upon thirty days notice from Customer (e-mail shall suffice).