Exhibit 10.32

 

DAVOX CORPORATION

 

VICE PRESIDENT, GENERAL COUNSEL & SECRETARY

 

SEVERANCE AGREEMENT—2000

 

DAVOX Corporation (“DAVOX”) will provide to you the following terms and
condition of salary and benefits continuation:

 

  (1.)   DAVOX shall provide a continuation of your base salary and medical
benefits at DAVOX’s cost, as may be in effect at the time of a qualifying
termination as set forth in subclause 2, commencing upon the date of
termination, for a period of six (6) months or until such time as you assume new
employment, whichever comes first;

 

  (2.)   DAVOX shall provide continuation of salary and benefits as set forth in
subclause (1) in the event your employment is terminated for the following
reasons: (a) economic layoff; (b) downsizing of the Legal organization which
results in the elimination of your position as Vice President, General Counsel &
Secretary; or (c) reorganization of the Legal organization which would require
you to relocate.

 

Following the effective date of termination, as set forth in writing and
furnished to you by DAVOX, your employment with DAVOX shall cease and you shall
not hold yourself as an employee, agent, or representative of DAVOX.

 

Continuation of salary and benefits shall further be subject to your compliance
with any then existing company policies and such other terms as may be in effect
between you and DAVOX pertaining to the disclosure of confidential or
proprietary information.

 

DAVOX has final authority to determine all questions of eligibility to receive
benefits under this arrangement and to interpret and construe the terms of this
arrangement.

 

Approval:

 

/s/ Alphonse M. Lucchese

 

8/1/00

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Chairman & Chief Executive Officer

 

Date

/s/ Paul R. Lucchese

 

8/1/00

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Vice President, General Counsel & Secretary

 

Date