NON EXCLUSIVE AGREEMENT

 

Exhibit 10.2

 

INTERNET-BASED SALES

NON-EXCLUSIVE

AUTHORIZED AGENCY AGREEMENT

BETWEEN

CINGULAR WIRELESS, LLC,

d/b/a CINGULAR WIRELESS

AND

INPHONIC, INC

 

Exhibits

Exhibit A - Area

Exhibit B - Authorized Cingular Services

Exhibit C - Compensation

Exhibit D - Omitted Intentionally

Exhibit E - Omitted Intentionally

Exhibit F - Nondiscrimination Compliance Agreement

Exhibit G - Omitted Intentionally

Exhibit H - Cingular Agent Operations Manual

Exhibit I - Cingular Equipment Return Policy

Exhibit J - Subagents

Exhibit K - Electronic Signature requirements for electronic commerce

 

THIS AUTHORIZED AGENCY AGREEMENT, effective August 1, 2003 (the “Agreement”) is
between Cingular Wireless, LLC, doing business as Cingular Wireless (“Cingular”)
and InPhonic, Inc., a Delaware Corporation (“Agent”).

 

RECITALS:

 

Whereas, Cingular is involved in the development, establishment and sale of
Wireless Communications Service (“WCS”) which requires the use by WCS
subscribers (“Subscribers”) of personal communications equipment (“Equipment”);
and

 

Whereas, Cingular operates a WCS system in the geographic service area(s)
defined in this Agreement, and desires to provide WCS in these areas to
Subscribers through authorized agents, Resellers, distributors, retailers,
direct sales and other channels of distribution; and

 

Whereas, Cingular has adopted and used or intends to adopt and use certain
valuable trademarks and service marks, symbols, logos and other identifying
indicia (“Marks”) in the provision of its WCS and Equipment; and

 

Whereas, Agent is desirous of selling Cingular’s WCS as an Authorized Agent of
Cingular and is desirous of selling Equipment, and providing basic Equipment
testing/troubleshooting service for Subscribers to utilize WCS; and

 

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Whereas, Cingular and Agent further agree that Agent shall sell or lease, and
shall provide testing and troubleshooting services for Equipment, and shall be
licensed to use certain Marks in its business operations, as more specifically
detailed hereinafter.

 

Now, therefore, in consideration of the mutual promises herein contained, it is
hereby agreed as follows:

 

1. Definitions

 

“Activation” or “Activated” - means the initiation of Cingular’s WCS in a
Subscriber’s Equipment.

 

“Affiliate” - a Person is an affiliate of an entity that directly or indirectly,
through one or more intermediaries, controls, is controlled by or is under
common control with such Person.

 

“Area” - means the geographic area described on Exhibit A, in which Cingular
markets WCS.

 

“Authorized Cingular Services” - means those services provided by Cingular that
Agent is authorized hereunder to sell on behalf of Cingular, including WCS, and
any other services set forth on Exhibit B, as amended in writing from time to
time by the parties.

 

“Churn” - means a measurement of Subscriber turnover that takes into
consideration the number of current subscribers activated by Agent, and the
number of Subscribers Activated by Agent who have terminated WCS Service, or
have had their WCS account terminated, cancelled or suspended by Cingular,
including but not limited to, termination or suspension for failure to pay
charges when due. The formula and time frames for calculating Churn may be
revised from time to time.

 

“Equipment” - means the personal communications equipment needed for using WCS.

 

“CMRS” or “Commercial Mobile Radio Services” - means any and all services that:
(A) fit the definition of commercial mobile services pursuant to Section 332 of
the Communications Act, (47 U.S.C. § 332); (B) are subject to regulation as
Commercial Mobile Radio Services by the FCC under the orders set forth in
implementation of Sections 3(n) and 332 of the Communications Act; Regulatory
Treatment of Mobile Services (cc Docket No. 930252) or such other orders or
rules as may be in effect from time to time; or (C) are the functional
equivalent of a commercial mobile service as defined in 47 U.S.C. § 332. CMRS
shall in any event include all forms of specialized mobile radio service (SMR
and ESMR), cellular service, personal communications services and one and two
way communication services provided by a communication common carrier and
commonly referred to as paging services.

 

“CPNI” or “Customer Proprietary Network Information” - means “customer
proprietary network information” as that term is defined in Section 222 of the
Telecommunications Act (47 U.S.C. § 222).

 

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“Marks” - means any and all trademarks, service marks, trade names, insignia,
symbols, logos, or decorative designs, which Cingular owns, or is licensed or
sublicensed to use, in connection with WCS or products relating thereto.

 

“Paging Services” - means paging services as defined in Section 22.99 of the
Telecommunications Act (47 CFR § 22.99)

 

“Person” - means any person, association, partnership, co-partnership,
corporation, joint stock company, trust, or other entity however organized.

 

“Reseller” - means any Person that purchases bulk quantities of CMRS from a CMRS
carrier for resale distribution, directly or indirectly, to ultimate users of
CMRS, which users become Reseller’s customers, and not the customers of the
underlying CMRS carrier.

 

“Subscriber” - means any customer enrolled by Agent and whose WCS is Activated,
provided that each WCS telephone number assigned to a customer of Cingular’s WCS
is deemed to be a separate Subscriber, regardless of how many WCS telephone
numbers may be assigned to or used by any one customer.

 

“Subscriber List Information” - means “subscriber list information” as defined
in Section 222 of the Telecommunications Act (47 U.S.C. § 222).

 

“Successor” - means any Person that succeeds to or acquires the rights, title or
interests of another.

 

“WCS” - means any and all the CMRS services provided by Cingular in the Area.

 

2. Acknowledgments and Representations

 

  a) Cingular and Agent acknowledge that they have read this Agreement and
understand and accept the terms, conditions and covenants contained herein as
being reasonable and necessary to maintain Cingular’s high standards for WCS and
thereby protect and preserve the goodwill of Cingular’s WCS and its Marks.

 

  b) Agent acknowledges that Cingular’s ability to operate a WCS system is
conditioned upon the continuing validity of a FCC license. Agent recognizes that
Cingular’s ability to operate a WCS system may be affected by state and federal
court decisions, state and federal regulatory approvals, and/or the maintenance
of necessary contractual arrangements. Agent agrees that if Cingular is
prohibited from, or otherwise ceases, selling WCS in the Area, Cingular may
declare this Agreement, or any part herein, null and void with no penalty.

 

  c) Cingular expressly disclaims the making of, and Agent acknowledges that it
has not received or relied upon, any representation as to the gross compensation
or revenue that it may earn as a result of its agency relationship with Cingular
and acknowledges that it has no knowledge of any representations relating to its
agency relationship with Cingular by an officer, employee or agent of Cingular
that are contrary to the terms herein. Agent has made material representations
to Cingular in its application for appointment as an authorized Agent of
Cingular and Cingular has relied upon such representations as a material
inducement to enter into this Agreement with Agent.

 

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  d) Agent and Cingular mutually agree that they shall not have any liability to
the other for any special, consequential, incidental, or indirect damages, or
lost profits or revenues, even if advised of the possibility of such damages.

 

3. Relationships of the Parties

 

  a) Subject to all of the terms and conditions herein, Agent shall, within the
Area, solicit and contract subscribers for Authorized Cingular Services.

 

  b) Agent acknowledges that this is a nonexclusive agreement with respect to
Cingular and Cingular expressly reserves the right without obligation or
liability to Agent, to market in the same Area served by Agent, Authorized
Cingular Services, any other Cingular WCS and Equipment, and any other products
and services offered by Cingular or its Affiliates, whether through Cingular’s
own representatives or through others including, but not limited to, other
authorized exclusive or nonexclusive agents, exclusive or nonexclusive dealers,
as well as Resellers, distributors, and retailers. Cingular also reserves the
right to alter, or subtract from the Authorized Cingular Services set forth in
Exhibit B at any time and for any reason and shall provide as much prior notice
as reasonably possible. Agent also acknowledges and understands that Cingular or
its Affiliates may establish other retail or wholesale locations within the Area
which offer products or services of Cingular (or its Affiliates) which may be in
competition with Agent.

 

  c) Agent acknowledges and agrees that Agent has been engaged to sell WCS at
the rates that Cingular publishes in its rate plan brochures as revised from
time to time (the “Published Rates”). Agent does not have the authority to vary
the Published Rates or any terms of WCS as determined by Cingular from time to
time. Further, Agent does not have the authority under this agreement, unless
specifically authorized in writing by Cingular, to Activate individual lines on
behalf of anyone qualifying to receive the rates set out in a competitive bid by
Cingular.

 

  d) In the Area, Agent shall operate in accordance with such standards as
Cingular may from time to time prescribe for Internet-Based distribution. The
current standards are attached hereto as Exhibit K. Agent acknowledges and
agrees that this Agreement does not authorize Agent to make sales via
telemarketing.

 

  e) Agent acknowledges and agrees that its sole relationship with Cingular with
respect to the Area is as described herein, and that during the term of this
Agreement it shall not have any other direct or indirect relationship with
Cingular, including but not limited to, as a Reseller of Cingular’s WCS.

 

  f) Upon enrollment of a particular Subscriber, such Subscriber shall become a
customer of Cingular, and Cingular shall offer and furnish such customer billing
services as Cingular deems appropriate. Cingular shall be responsible for
collection of any charges for WCS from Subscribers.

 

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  g) With the sole exception of selling Authorized Cingular Services to
Subscribers enrolled by Agent for the account of Cingular with respect to which
Agent acts as an agent of Cingular and owes Cingular the fiduciary and other
obligations of an agent to its principal, Cingular and Agent acknowledge and
agree that their agency relationship arising from this Agreement does not
constitute or create a general agency, joint venture, partnership, employment
relationship or franchise between them.

 

  h) Agent hereby represents that Agent is engaged in an independent business
and will perform its obligations under this Agreement as an independent
contractor and not as the employee or agent of Cingular (except as noted in the
previous paragraph); that the Persons performing Services hereunder are not
employees or agents of Cingular; that Agent has and hereby retains the right to
exercise full control of and supervision over the performance of Agent’s
obligations hereunder and full control over the employment, direction,
compensation and discharge of all employees, contractors or agents of Agent
assisting in the performance of such obligations; that Agent will be solely
responsible for all matters relating to payment of such employees, contractors
or agents, including compliance with workers’ compensation, unemployment,
disability insurance, social security, withholding and all other federal, state
and local laws, rules and regulations governing such matters; and that Agent
will be responsible for Agent’s own acts and those of Agent’s employees,
contractors and agents during the performance of Agent’s obligations under this
Agreement.

 

  i) Agent acknowledges that compensation paid and other terms and conditions
for adding Subscribers to Cingular’s services may vary among agents and other
distributors of Cingular’s services in Cingular’s sole discretion.

 

4. Relationship with Sub-Agents

 

  a) Agent may enter into agreements with any Person (subject to the conditions
stated herein) to sell Cingular’s Authorized Cingular Services on behalf of
Agent (“Sub-Agent”). Agent shall provide Cingular with prior written request,
including such information as Cingular shall require from time to time, of its
desire to contract with a subagent. Agent shall not enter into any agreement
with a Sub-Agent until Cingular has approved such Sub-Agent. Notwithstanding
anything herein, Cingular shall have the right to disapprove at any time any
previously approved Sub-Agent, and Agent shall immediately terminate its
Sub-Agency relationship with such Sub-Agents. All approved Sub-Agents shall be
listed in Exhibit J (Sub-Agents), as amended in writing from time to time by the
parties. Agent shall have provisions in its agreement with all Sub-Agents
allowing Agent to terminate its relationship with any Sub-Agent Cingular has
notified Agent is disapproved. Upon request of Cingular, Agent shall provide a
list of all Sub-Agents.

 

  b) Cingular shall have the right to require the immediate removal of any
Sub-Agent whose acts or omissions would, if committed or omitted by Agent,
constitute a breach of, or default under, this Agreement by Agent. In the event
of any such Sub-Agent act or omission, Cingular shall have the additional right,
notwithstanding anything to the contrary herein, to rescind Agent’s right to
operate through such Sub-Agent.

 

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NON EXCLUSIVE AGREEMENT

 

  c) Agent understands and agrees that Sub-Agents of Agent shall not be
permitted to use Cingular Marks in any manner whatsoever. Any unauthorized use
of Cingular Marks by a Sub-Agent shall be grounds for immediate termination of
this Agreement, in addition to Cingular’s right to any other remedies under law
or equity.

 

  d) Agent may not delegate its responsibilities under this Agreement to any
Sub-Agent, and shall remain liable to Cingular pursuant to the terms of this
Agreement for any act or omission of a Sub-Agent notwithstanding any agreement
with a Sub-Agent. Agent shall indemnify, defend and hold Cingular harmless for
the acts or omissions of any Sub-Agents or any breach of this Agreement by any
Sub-Agents.

 

  e) Notwithstanding anything herein to the contrary, if Agent breaches any
provision in this Section 4, Cingular’s remedies shall include, but not be
limited to:

 

  i) rescinding Agent’s right to operate through Sub-Agents,

 

  ii) suspension of compensation due Agent for Subscribers activated through
Sub-Agent;

 

  iii) immediate termination of this Agreement.

 

5. Agent Responsibilities

 

  a) Agent agrees to provide sufficient personnel, materials and advertising to
actively promote Authorized Cingular Services in a quality manner, and to
maintain appropriate Web Site to enhance the sale of Authorized Cingular
Services.

 

  b) Agent will offer Authorized Cingular Services to Subscribers subject to all
of the applicable terms and conditions of Cingular’s then most current form of
contract for customers.

 

  c) Agent agrees to maintain sufficient workers compensation insurance and
Commercial General Liability (“CGL”) insurance to protect Cingular and its
Affiliates from all claims of liabilities arising out of or in connection with
this Agreement or Agent’s performance under this Agreement, including but not
limited to the acts, omissions, and/or representations of Agent and its
officers, employees and representatives. Cingular and its Affiliates shall be
named as “additional insureds” on each CGL policy, and each workers compensation
insurance policy and/or CGL policy shall contain a waiver of subrogation clause.
Such insurance coverage shall be maintained under one or more policies of
insurance from a recognized insurance company qualified to do business within
the Area providing minimum liability protection of one million dollars
($1,000,000) per occurrence for bodily and personal injury and death and one
million dollars ($1,000,000) per occurrence of property damage. Each such
insurance policy shall provide for not less than thirty (30) days prior notice
to all insureds of any modifications, cancellation or non-renewal. Cingular may,
at any time and with ninety (90) days prior notice to Agent, require Agent to
increase its coverage of any type of insurance in reasonable amounts and to
require different or additional kinds of insurance, to reasonably reflect
inflation, identification of special risks, changes in law or standards of
liability, higher damage awards or other reasonable changes in circumstances.
Upon request by Cingular, Agent shall furnish proof satisfactory to Cingular
that insurance coverage required hereunder is in force.

 

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  d) Agent agrees to maintain operations and follow procedures that are in full
compliance with Cingular’s requirements as specified in Cingular’s manuals and
training guides as may be amended and distributed from time to time, and to
allow Cingular reasonable access to Agent’s facilities for inspection. Agent
shall collect from Subscribers as directed by Cingular, deposits securing the
Subscriber’s payment for service. Agent shall have no claim to any such deposits
collected. In the event that Agent fails to collect deposits from Subscribers as
directed by Cingular, Cingular may offset such un-remitted deposits against any
amount owed by Cingular to Agent. Cingular shall collect deposit amounts from
Agent through deductions from commissions and other payments owed by Cingular to
Agent. Notwithstanding that any deposit amount was collected from Agent through
an offset, Agent shall have no claim against such deposit and it shall be
refundable only to the Subscriber on whose behalf the deposit was, or should
have been, collected. Agent agrees that it may be required to supply certain
computer equipment necessary to interact with Cingular’s systems for the purpose
of Activating Subscribers and for accessing Subscriber accounts for purposes of
providing customer service. The Cingular Agent Operations Manual, as amended
from time to time, is binding upon Agent as if fully set forth herein. The
current version of the Cingular Agent Operations Manual is attached as Exhibit
H.

 

  e) Agent agrees that if Cingular in its sole discretion should provide access
to any of Cingular’s systems for purposes of Activating Subscribers, or
accessing Subscribers accounts, that Agent shall only use such access for the
purpose authorized explicitly in writing by Cingular. Should Cingular provide
any equipment to be used for such purpose, Agent agrees that such equipment
shall remain the property of Cingular. Should Cingular provide any software for
use in connection with such equipment, Agent agrees that such software shall be
subject to a separate license agreement.

 

  f) For its own account, Agent agrees to sell or lease Equipment to be used by
Subscribers of Cingular’s WCS. Agent may only offer FCC approved equipment.
Agent agrees to maintain an inventory of Equipment sufficient to meet reasonable
anticipated demand by Subscribers, which Agent enrolls. In particular, but
without limitation, Agent agrees not to use any Equipment bearing trademarks
similar to or resembling the Marks of Cingular without the express written
approval of Cingular. Except for any Cingular-owned Equipment which Agent
handles on behalf of Cingular, all Equipment sales and leases shall be made by
or on behalf of Agent for its own account and not as Agent for, or for the
account of, Cingular. Agent may establish sale and lease prices, fees and
charges for the Equipment and Cingular shall have no control over such prices or
over Agent’s Equipment. Notwithstanding the foregoing, Agent shall comply with
Cingular’s Equipment Return Policy, attached hereto as Exhibit I and as amended
from time to time in Cingular’s discretion. With respect to the sale or lease of
Agent’s Equipment, Subscribers shall be customers of Agent and Cingular shall
have no responsibility to Agent or to Subscribers with respect to the sale or
lease of Agent’s Equipment.

 

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  g) Agent agrees that all Equipment sold by Agent for use with Cingular’s
service shall conform to such standards of hardware and software as Cingular may
prescribe from time to time. Agent acknowledges that such requirements may
preclude Agent from selling Equipment that is approved by the FCC for use on
Cingular’s service, may require certain types or Equipment for use with certain
plans, or may require preloading software or data in the Equipment. By way of
illustration, and not limitation, Cingular may require Agent to sell Equipment
that is capable of operating on both Cingular’s TDMA and GSM systems (“GAIT
Equipment”), and has been preloaded with the Intelligent Roamer Data Base
specifying the systems on with the Equipment will operate when outside the
geographic area in which it was activated; Cingular may prohibit the sale of
TDMA Equipment in geographic areas in which Cingular operates both a GSM and
TDMA wireless system; or Cingular may require the sale of Equipment that is
capable of accessing Cingular’s GPRS system.

 

  h) Agent agrees to take all necessary steps to ensure compliance with Agent
obligations under the Agreement by Agent and its personnel and any other parties
involved in the sale of the Authorized Cingular Services by Agent.

 

  i) Agent agree that it will at all times, faithfully, honestly and diligently,
perform its obligations hereunder, and that Agent will continuously exert its
best efforts to promote and enhance the use of Cingular’s Authorized Cingular
Services.

 

  j) Agent agrees that during and after the term of this Agreement, Agent will
not reveal, divulge, make known, sell, exchange, give away, or transfer in any
way any CPNI, or any other information regarding Cingular Subscribers obtained
by it in connection with its relationship with Cingular to any Person other than
Cingular except with the express written permission of Cingular or as required
under Section 222 of the Telecommunications Act or other applicable law. Agent
shall use CPNI and/or any other information regarding Cingular Subscribers
obtained in connection with its relationship as Agent solely for the purposes
of:

 

  i) marketing additional Authorized Cingular Services to Cingular Subscribers
consistent with the terms of this Agreement,

 

  ii) Agent (but no Successor) maintaining periodic contact with Subscribers as
required for warranty service, installation or maintenance of Equipment, and

 

  iii) the resolution of disputes between Agent (but no other corporate entity)
and Subscribers relating to Equipment charges.

 

  k) Any use by Agent of CPNI is subject to the orders, rules and regulations
promulgated by the FCC and if any use as outlined in this paragraph is
determined to be in conflict with an FCC order, rule or regulation, Cingular may
require such use to cease immediately.

 

  l) Agent agrees to advertise association with Cingular’s Authorized Cingular
Services as an authorized Agent of Cingular, pursuant to any written procedures
Cingular may publish from time to time.

 

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  m) Agent agrees that it will not allow any other Person to use its agent
code(s).

 

6. Cingular’s Responsibilities

 

  a) Subject to Cingular’s ability to provide WCS in connection with necessary
licenses and regulatory approvals and the continuing validity of such necessary
licenses and regulatory approvals, and subject to compliance with Cingular’s
procedures and guidelines established from time to time, Cingular agrees to
provide the Authorized Cingular Services to Subscribers solicited by Agent in
accordance with this Agreement.

 

  b) Cingular shall establish the rates, terms and conditions of the sale of its
Authorized Cingular Services to Subscribers, which rates, terms and conditions
shall be subject to change upon notice by Cingular.

 

  c) Cingular shall establish the administrative procedures and guidelines for
sale of Authorized Cingular Services, enrollment of Subscribers and customer
service provided to Subscribers. Such procedures and guidelines may include a
requirement that Agent provide certain equipment necessary to Activate
Subscribers or to access Cingular’s systems so as to provide customer service to
Subscribers.

 

  d) Cingular agrees to promote and advertise Authorized Cingular Services and
provide promotional literature from time to time as Cingular deems necessary and
appropriate.

 

  e) Cingular agrees to bill Subscribers for Authorized Cingular Service(s)
charges and provide customer service and assistance with respect to collection
of Authorized Cingular Service charges, and provide such other customer service
and assistance deemed necessary or appropriate by Cingular.

 

7. CPE Bearing Cingular’s Marks

 

Agent shall be prohibited (unless Cingular agrees otherwise in writing) from
selling Equipment which bears Cingular’s Marks to any Person other than a
Subscriber to whom Agent has sold Authorized Cingular Service(s) hereunder. This
clause is intended to protect Cingular’s Marks and to assure that such Marks are
used properly.

 

8. Compensation

 

  a)

Agent shall be compensated as provided on Exhibit C. Notwithstanding anything
herein, or on Exhibit C to the contrary, Cingular may from time to time revise
existing rate plans, or introduce special rate plans for which compensation
shall be different than as set out on Exhibit C. Examples of special rate plans
include, but are not limited to plans designed for business customers, data only
plans, and FamilyTalk Plans. In order to be compensated for activating
Subscribers on such revised or special rate plans, Agent must agree in writing
to accept such different compensation. In the event Agent fails to agree to
accept such different compensation, but nonetheless activates Subscribers on
such revised or special plans, Agent shall be deemed to have accepted the
different compensation and all terms and conditions applicable thereto. In the
event Agent fails to agree to accept such different compensation but Subscribers
switch to such revised or

 

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  special plans within the Vesting Period (as defined below) no compensation
shall be payable. Commissions and other compensation payments shall only be
earned as long as this Agreement is in effect, and the expiration or termination
of this Agreement shall terminate Agent’s right to earn any further commission,
compensation, fee, bonuses, or other such future payment that might otherwise be
earned if this Agreement had not terminated or expired. Notwithstanding the
foregoing in this Section 8.a), where the Subscriber satisfies the Vesting
Period (as defined in Exhibit C) prior to the expiration or termination of this
Agreement, the Activation Commission shall be paid to Agent by CINGULAR even
though this Agreement has expired or been terminated. Activation Commissions in
which the Subscriber fails to satisfy the Vesting Period either before or
following this Agreement’s expiration or termination, shall be charged-back to
Agent (or paid by Agent to CINGULAR in cash within 30 days of CINGULAR’s request
for payment) even though this Agreement has expired or been terminated.

 

  b) An Activation Commission shall be earned and paid for each qualified
Subscriber enrolled by Agent for Authorized Cingular Services during the term of
this Agreement, subject to the conditions set forth herein. A Subscriber will be
deemed enrolled only when i) the Subscriber has been accepted by Cingular, ii)
the Subscriber’s WCS telephone number has been Activated in the Equipment, and
iii) the Subscriber remains on the Service for the Vesting Period. An Activation
Commission shall not be considered earned by Agent in the event a Subscriber
does not remain continuously active on Cingular’s system during the Vesting
Period regardless of whether the Activation Commission was previously paid by
Cingular for that Subscriber.

 

  c) If any Subscriber’s Service is discontinued prior to satisfying the Vesting
Period and Cingular has already paid Agent the Activation Commission, an
equipment rebate, a cooperative advertising payment, a SPIFF, or any other
payment made in connection with the activation of a Subscriber (“Activation
Payments”), prior to such Service discontinuance, Cingular will be entitled to
deduct (in the form of a charge-back) the Activation Payments previously paid,
from any future payments due and owing to Agent. Agent understands that such
discontinuance may arise from the Subscriber’s election to deactivate Service
or, from Cingular’s deactivation of Service for that Subscriber. Any Cingular
deactivation of Subscriber Service shall arise only for cause. Cingular’s
deactivation of a Subscriber’s Service “for cause” may arise from, but not
necessarily be limited to the following events: Subscriber credit problems,
failure or delay in Subscriber payment for Service, Subscriber fraud or misuse
of Equipment or Cingular’s WCS, or Subscriber’s breach of any of Cingular’s
terms and conditions of Service. Agent acknowledges and agrees that Cingular may
grant Subscribers fifteen (15) days, or such other period as Cingular may
determine in its sole discretion, during which Subscribers may cancel agreements
without incurring termination fees, including agreements obligating the
Subscriber to purchase the Authorized Cingular Services for a period of months
or years. Agent agrees that Agent shall not require Subscribers to enter into
contractual relationships directly with Agent that create obligations for the
Subscriber who terminates Authorized Cingular Services pursuant to Cingular
policies or that are otherwise inconsistent with Cingular’s policies.

 

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  d) Agent must provide Cingular with all Subscriber sales information,
including all back-up documentation, the date of sale, description of the
Equipment and a copy of the Subscriber’s service order completed by Agent which
shall specify, among other pertinent information, the Subscriber’s WCS phone
number. Agent shall maintain and, upon request, provide to Cingular full,
accurate and complete back-up documentation covering each Subscriber. In the
event that Cingular pays compensation prior to the receipt of such
documentation, and such documentation is not subsequently provided within five
(5) days of Cingular’s request, Cingular may deduct such previously paid
compensation as a charge-back from future compensation due Agent.

 

  e) In the event that charge-backs made by Cingular exceed the amount to be
paid Agent during the same month, Cingular may, at its option, deduct those
charge-backs from moneys due Agent in subsequent months. In the event Cingular
determines in its reasonably exercised discretion that Agent is likely to cease
doing business, Cingular may withhold sufficient compensation to cover
anticipated charge-backs after Agent ceases to do business. If this Agreement
expires or is terminated, and there is not sufficient money due Agent to cover
the amount of Cingular charge-backs, Agent shall be required to refund to
Cingular the remaining balance of the charge-backs in cash within 30 days of
written request.

 

  f) Upon reasonable advance notice, Agent and Cingular or their designated
representatives shall each have access during normal business hours to all
pertinent books and records of the other relating to the obligations of the
parties under this Agreement, including but not limited to, records of
Activations, deactivations, and Activation Commission accounts, for the purpose
of verifying that all Activation Commissions have been properly earned, credited
and paid.

 

  g) Agent agrees that if Cingular identifies a situation in which Agent’s
activities violate this Agreement, Cingular may (i) withhold payment of
compensation amounts applicable to the numbers under investigation during the
investigation of activities and/or (ii) require Agent to cease all activities
hereunder.

 

  h) In addition to any other limitations set forth herein, no Activation
Commission, Co-op payment, rebate, or other compensation otherwise due shall be
paid to Agent for any WCS or Equipment sold:

 

  i) directly by Cingular,

 

  ii) by another Cingular agent,

 

  iii) by any other Person including another authorized sales representative,

 

  iv) in a fraudulent, deceitful or misleading manner as determined by Cingular
in its sole discretion exercised in good faith;

 

  v) to Cingular or its Affiliates or their respective employees; or,

 

  vi) to Resellers.

 

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NON EXCLUSIVE AGREEMENT

 

  i) Reserved. Cingular shall have the right to set off against any payment due
Agent by Cingular hereunder, or under any other Agreement between Agent and
Cingular or any Subsidiary of Cingular, for any amounts owed to it by Agent,
equipment purchased from Cingular, customer account adjustments, amounts due for
advertising, or amounts due for failure to attend scheduled training, seminars,
or workshops if any. Not withstanding the forgoing, Cingular will not set off
any payment due Agent by Cingular with any amounts owed by Agent to Cingular,
unless Agent is past due in accordance with the terms for such amounts owed, and
Cingular will provide Agent 5 business days notice in order that Agent may
otherwise pay amounts owed and avoid the set off.

 

  j) Should Cingular, in its sole discretion, determine that Agent has inflated
or otherwise manipulated its count of Subscribers by falsifying applications
adding nonexistent Subscribers, adding Subscribers who do not use minimal
amounts of airtime, or by any other means or methods, then Cingular shall, in
addition to any other rights it may have under this Agreement, have the right to
immediately terminate this Agreement and/or to collect from Agent, and Agent
agrees to pay to Cingular, all payments made to Agent by Cingular for each such
Subscriber and all amounts due for unpaid bills for service for each such
Subscriber. Agent agrees that Cingular may deduct such amounts from compensation
due Agent as a Charge Back. Provided, however, Cingular shall not require Agent
to repay any compensation which was paid for such Subscriber after twelve (12)
months from such Subscriber’s Activation date.

 

  k) Exhibit C may be revised as provided therein.

 

9. Equipment

 

  a) Agent may purchase Equipment from Cingular in accordance with the General
Purchase Agreement entered into by InPhonic, Inc. (“PURCHASER”) and Cingular
Wireless LLC (“SELLER”) effective July 1, 2001. Agent may sell Equipment to its
customers at such prices as it determines in its sole discretion. Agent
understands that in order to purchase Equipment from Cingular other than on a
cash on delivery basis, Agent may be required to sign security agreements,
financing statements and related documents.

 

10. Use of Marks by Agent

 

  a)

Periodically, Cingular will publish a list of Marks that Agent is licensed to
use under this Agreement. The right granted hereunder shall be the non-exclusive
right of Agent to use the Marks solely in the Area. Such list will also be
supplemented with rules and procedures prescribed by Cingular pertaining to the
Marks. Agent agrees to comply with all such rules and procedures prescribed by
Cingular from time to time during the term of this Agreement. Agent acknowledges
that its right to use the Marks is derived solely from this Agreement and is
limited to the identification of Agent as an agent of Cingular. Agent recognizes
the great value of the goodwill associated with the Marks, and acknowledges that
the Marks and all rights therein and goodwill pertaining thereto, belong
exclusively to Cingular, and that the Marks also have a secondary meaning in the
mind of the public. Agent acknowledges and agrees that all usage of the Marks by
Agent and any goodwill established thereby shall inure to the exclusive benefit
of Cingular and

 

12

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NON EXCLUSIVE AGREEMENT

 

  its Affiliates and that this Agreement does not confer any goodwill or other
interests in the Marks upon Agent. Any unauthorized use of the Marks by Agent,
or any use not in compliance herewith, shall constitute an infringement of the
rights of Cingular and its Affiliates in and to the Marks and shall further
constitute a material breach of this Agreement.

 

  b) Agent shall use the Marks with such words qualifying or identifying the
agency relationship of Cingular and Agent as Cingular from time to time shall
prescribe. Agent shall not use the Marks as part of any corporate or trade name
or with any prefix, suffix or other modifying words, terms, designs or symbols,
or in any modified form, nor may Agent use the Marks in connection with the sale
or lease of any unauthorized product or service or in any other manner not
expressly authorized by this Agreement or separately in writing by Cingular. If
Agent uses Cingular’s Marks on any of Agent’s stationery, other forms or
business cards, Agent agrees to display the Marks on such stationery, other
forms, and business cards used in its WCS business in the manner prescribed by
Cingular. Agent agrees to obtain such fictitious or assumed name certificates or
registrations as may be required by applicable law, provided the fictitious or
assumed name is approved in writing by Cingular and Cingular is provided a copy
of the certificate and/or registration. If any fictitious or assumed name used
by Agent includes anything that identifies Cingular or its Marks, Cingular may
at any time require Agent to cease using such fictitious or assumed name, and to
cancel any corresponding certificate and/or registration.

 

  c) If it becomes advisable at any time in Cingular’s sole discretion for Agent
to modify or discontinue use of any Mark or substitute one or more additional
trade or service marks to identify its relationship with Cingular or, if
applicable, any Equipment, Agent agrees to comply therewith within a reasonable
time after written notice thereof by Cingular and the sole obligation of
Cingular in any such event shall be to reimburse Agent for the out-of-pocket
costs, if any, of complying with this obligation. In addition, Agent shall
replace obsolete identification signs or identification material with new signs
or identification material should Agent adopt new Marks replacing one or more
Marks identified by Cingular in such list as hereinbefore specified.

 

  d) Upon reasonable notice from Cingular, Agent shall provide Cingular with
samples of all advertising and other literature, packages, labels, and labeling
prepared by Agent which use the Marks or the logos. When using the Marks or the
logos under this Agreement, Agent undertakes to comply with all laws pertaining
to trademarks or service marks in force at any time in the Area.

 

11. Cingular’s Title and Protection of Cingular’s Rights

 

  a) Agent agrees that it will not challenge the title or any rights of Cingular
in and to the Marks either dining the term of this Agreement or thereafter.

 

  b)

Agent agrees to assist Cingular, and Cingular agrees to reimburse Agent for all
associated reasonable and necessary actual costs incurred by Agent in connection
therewith, to protect any of Cingular rights to the Marks. Cingular, if it so
desires, may commence or

 

13

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NON EXCLUSIVE AGREEMENT

 

  prosecute any claims or suits in its own name or in the name of Agent or join
Agent as a party thereto for such purposes. When known, Agent shall notify
Cingular in writing of any infringements or imitations by others of the Marks
which are the same as or similar to those covered by this Agreement. Cingular
shall have the sole right to determine whether any action shall be taken on
account of any such infringements or imitations. Agent shall not institute any
suit or take any action on account of any such infringements or imitations
without first obtaining the written consent of Cingular.

 

12. Compliance With Laws And Good Business Practices

 

  a) Agent shall secure and maintain in force all licenses and permits required
by Agent and its employees in the enrollment of Subscribers and the sale or
lease of Equipment, installation and maintenance of Equipment, including without
limitation, all required FCC or other permits and certifications, if required,
and business and sales tax licenses, and shall conduct its business in full
compliance with all state and federal laws, ordinances and regulations
applicable to Agent’s business. Agent shall sell Authorized Cingular Services in
accordance with applicable rules, regulations, statutes and decisions governing
such Services.

 

  b) Agent shall promptly pay when due, all taxes and assessments against any
real or personal property used in connection with Agent’s business, and all
liens or encumbrances of every kind or character created or placed upon or
against any such property, and all accounts and other indebtedness of every kind
incurred by Agent in the conduct of its business.

 

  c) Agent shall comply, at its own expense, with the provisions of all
applicable municipal requirements and those state and federal laws and executive
orders applicable to Agent as an employer.

 

  d) Agent expressly agrees not to discriminate against any Subscriber, employee
or applicant for service because of race, color, religion, age, sex, national
origin or physical handicap during the performance of this Agreement and shall
comply with the applicable provisions of Exhibit F (Nondiscrimination Compliance
Agreement) incorporated herein and made a part of this Agreement. As used in
Exhibit F, “Contractor” shall refer to Agent. Agent agrees to submit to
Cingular, on Cingular request, a statement that it is in compliance with this
Section.

 

13. Advertising and Business Practices of Agent

 

  a) All advertising and promotion by Agent shall (i) be completely factual,
(ii) conform to the highest standards of advertising and conform completely with
applicable laws. All advertising and marketing materials which Agent desires to
use in connection with the Authorized Cingular Services must be submitted to
Cingular for written approval prior to their use, whether or not prepared or
previously approved by Cingular.

 

  b) Agent agrees that it will not commence any advertising or promotion
pursuant to this Agreement without Cingular’s prior written consent.

 

14

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NON EXCLUSIVE AGREEMENT

 

  c) Agent shall notify Cingular in writing within five (5) days of the
commencement of any material action, suit or proceeding, and of the issuance of
any order, writ, injunction, award or decree of any court, agency or other
governmental instrumentality, relating to this Agreement or Agent’s performance
on behalf of Cingular, involving Agent, or any business conducted by Agent on
behalf of Cingular hereunder.

 

14. Agent’s Business Records and Reports

 

Agent agrees to create and to maintain at its principal office and preserve for
four (4) years from the date of their preparation, full, complete and accurate
records and reports of its business conducted pursuant to this Agreement. Such
records and reports shall include, without limitation, records of all Authorized
Cingular Service enrollments sales, all documentation and correspondence related
to advertising and publicity, Subscriber solicitations, applications, and
contracts, CPNI, and Subscriber complaints. Cingular shall be entitled to
inspect the same upon reasonable notice.

 

15. Assignment

 

  a) This Agreement is fully assignable by Cingular to any Affiliate and shall
inure to the benefit of any assignee or other Successor to the interest of
Cingular herein.

 

  b) Agent acknowledges that Cingular has entered into this Agreement in
reliance upon the character, business experience and ability of Agent and its
owner(s), officers and managers and that consequently Agent’s rights and
obligations under this Agreement shall not be voluntarily, involuntarily,
directly or indirectly assigned, or otherwise transferred, whether or not by
operation of law, to any other Person without the prior, written approval of
Cingular, which will not be unreasonably withheld, but may be subject to such
conditions as Cingular deems necessary or appropriate, in the reasonable
exercise of Cingular’s discretion. If Agent is an entity, any change in the
controlling ownership of Agent, or of any entity directly or indirectly owning
an interest in Agent (other than to a Person already part of the ownership of
Agent or a family trust for an owner of Agent) shall constitute a transfer
subject to the requirements of this Section 15.b). Further, any change in the
management, personnel or identity of Agent which, in the judgment of Cingular
reasonably exercised, materially impairs Agent’s ability to market the
Authorized Cingular Services shall constitute a breach of this Agreement. Any
assignment or transfer of this Agreement without the prior, written approval of
Cingular, as provided herein, shall constitute a breach hereof, subject to
termination of this Agreement, and such purported assignment or transfer shall
be null, void and of no force or effect whatsoever, and shall convey no rights
to or interest herein.

 

  c)

In the event of voluntary, involuntary, direct or indirect assignment,
conveyance, or other transfer of a controlling interest in the ownership of
Agent or any entity directly or indirectly owning an interest in Agent, by
operation of law or otherwise (including, without limitation, by transfer of
capital stock or partnership or membership interests in, by merger or
consolidation, by issuance of additional securities representing an ownership
interest in Agent or convertible thereto, by voluntary or involuntary transfer
of control to a bankruptcy trustee, court-appointed receiver or assignee for the
benefit of

 

15

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NON EXCLUSIVE AGREEMENT

 

  creditors, or in the event of the death of a shareholder, member or partner of
Agent, by will in declaration of or transfer in trust or by the laws of
intestate succession), Cingular shall have the right, but not the obligation, to
terminate this Agreement and upon such termination by Cingular, no rights to or
interest herein shall be conveyed to the Successor of Agent, provided however
that any such Successor shall succeed to the liabilities of Agent hereunder and
the obligations of Agent hereunder with respect to the protection of CPNI and
any other information regarding Cingular Subscribers obtained by Agent in
connection with this Agreement.

 

16. Term and Extension of Agency Relationship

 

This Agreement expires (2) two years from the date first above written. At the
conclusion of the initial term and the first renewal term this Agreement shall
automatically renew for a period of six months, unless either party has provided
the other party with thirty (30) days prior written notice of its intention not
to so renew. After the end of the second such six-month renewal term, this
Agreement shall terminate. Agent agrees to provide to Cingular written notice of
the actual date on which Agent initiates business operations in the Area.
Notwithstanding the foregoing, Agent agrees not to begin selling Authorized
Cingular Services until notified by Cingular that the Authorized Cingular
Services are available and ready for sale, and that Agent’s sales facilities are
approved for the sale of Authorized Cingular Services. Notwithstanding the
foregoing, Cingular may terminate this Agreement at any time, for any reason,
including convenience on (30) thirty days prior written notice.

 

17. Late Payments; Security Deposit

 

  a) In the event any amount payable by Agent to Cingular is more than thirty
(30) days overdue, Cingular may, at its sole option, elect one or more of the
following: (i) require Agent to pay its account in full; (ii) apply
compensation, commissions, and any other credits or other amounts payable by
Cingular to Agent under this Agreement or any other contract or agreement to
reduce Agent’s account payable balance. Notwithstanding the forgoing, Cingular
will provide Agent 5 business days notice in order that Agent may otherwise pay
amounts owed and avoid the set off (iii) require Agent to deposit with Cingular
an irrevocable commercial letter of credit, cash or other form of security, in
form and content acceptable to Cingular, in its sole discretion, to secure
future delays or defaults in payment, such deposit to secure payment of any
amounts due under this Agreement or any other agreement between Cingular and
Agent; (iv) terminate this Agreement; or (v) require Agent to pay interest
charges in the amount of 1.5% per month, or the maximum rate allowed by law,
whichever is lower, on the outstanding balance due.

 

18. Termination of Agreement

 

  a) If Agent is in substantial compliance with this Agreement and Cingular
materially breaches this Agreement, and if within thirty (30) days after
Cingular’s receipt of written notice of such breach, Cingular fails to remedy
such material breach, or fails to commence to remedy such breach if such remedy
will reasonably take additional time after written notice thereof is delivered
to Cingular, Agent may terminate this Agreement effective thirty (30) days after
Cingular’s receipt of written notice thereof.

 

16

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NON EXCLUSIVE AGREEMENT

 

  b) Cingular shall have the right to terminate this Agreement effective upon
thirty (30) days written notice if any of the following events occurs:

 

  i) the FCC Issues an Order or Decision and such Order or Decision materially
adversely impacts Cingular’s (or an Affiliate’s or underlying carrier’s) ability
to provide WCS or otherwise conduct its business in the Area;

 

  ii) state and/or federal regulatory approval or contractual rights empowering
Cingular or its Affiliate to construct and provide Authorized Cingular Services
and/or Equipment in the Area are not granted to either Cingular or an Affiliate,
are granted subject to terms and conditions unacceptable to Cingular or an
Affiliate, or are granted under such terms and conditions which, in Cingular’s
opinion, materially affect the intended purpose of this Agreement;

 

  iii) the compensation schedule set forth in Exhibit C of this Agreement is
determined to be subject to regulatory authorization and such authorization is
made subject to terms and conditions unacceptable to Cingular or its Affiliates;

 

  iv) prior to selling or providing any Authorized Cingular Services to Agent,
Cingular decides not to provide such Services in a particular Area set forth in
Exhibit A;

 

  v) if Agent violates the standards published from time to time by Cingular for
accessing customer records.

 

  c) Further, either party shall have the right to terminate this Agreement
effective immediately upon delivery of written notice to the other party if such
party:

 

  i) makes an assignment for the benefit of creditors;

 

  ii) an Order for Relief under Title 11 of the United States Code is entered by
any United States Court against such party;

 

  iii) a trustee or receiver of any substantial part of such party’s assets is
appointed by any Court, including but not limited to, by a United State
Bankruptcy Court;

 

  iv) sells all or substantially all of such party’s inventory or assets other
than any sale in the ordinary course of business;

 

  v) Such party (or one or more of its owners and affiliates) has made any
misrepresentation or omission in its application to establish an agency
relationship hereunder or is arrested for, convicted of or pleads no contest to
a felony or other crime or offense that is likely, in the sole discretion of the
other party, to adversely affect the reputation of the other party or its
affiliated companies or the goodwill of the Marks;

 

  d) Further, Cingular shall have the right to terminate this Agreement
effective immediately upon delivery of written notice to Agent if:

 

  i) Agent attempts to make an unauthorized assignment or other transfer of this
Agreement or any rights, benefits, duties or obligations conferred hereunder;

 

17

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NON EXCLUSIVE AGREEMENT

 

  ii) Agent receives a notice of violation of the terms or conditions of any
license or permit required by Agent or its employee(s) in the conduct of Agent’s
business and fails to correct such violation, or to terminate the employment of
such employee(s) within the time period specified in such notice, if any or
within thirty (30) days after receipt of such notice, whichever first expires;

 

  iii) Agent fails to comply with any provision of this Agreement, including any
applicable tariff relating to Authorized Cingular Services and/or Equipment, and
Agent does not correct such failure within five (5) days as to monetary
defaults, or within twenty (20) days as to non-monetary defaults, after written
notice of such failure to comply is delivered to Agent; or

 

  iv) Agent’s breach of Section 4.

 

  v) Agent’s breach of Section 5.k.

 

19. Obligations of Agent Upon Termination or Expiration

 

Agent agrees that upon the expiration or termination of this Agreement in the
Area, Agent, its owner(s), Affiliates and Successors will:

 

  a) return to Cingular all Cingular customer lists, Information (as hereafter
defined), advertising and marketing materials, forms, and other materials
containing any Mark or otherwise identifying or relating to Authorized Cingular
Services business in the Area;

 

  b) take such action as may be required to cancel all fictitious or assumed
name or equivalent registrations relating to any Mark or authorize Cingular, and
any officer of Cingular, as Agent’s attorney in fact, to take such actions as
may be required to cancel such fictitious or assumed name or equivalent
registration, if Agent fails or refuses to do so, and all governmental agencies
administering fictitious or assumed name or equivalent registrations may accept
and rely upon appropriate documents executed by Cingular or its officer
canceling any such registration;

 

  c) provide Cingular with any CPNI related to Cingular and an updated list of
names, addresses and all other relevant information Agent then possesses
concerning Subscribers or customers of Authorized Cingular Services; and

 

20. Covenant Not To Compete

 

  a)

In consideration and recognition of (i) Cingular’s grant to Agent of the right
to use the Marks and the great value of the goodwill associated with Agent’s
ability to use the Marks, which rights and value are not available to
distributors generally, (ii) the right of Agent to advertise affiliation with
Cingular as an authorized Agent of Cingular, (iii) the value of specialized,
technical knowledge of the wireless industry imparted by Cingular to Agent from
time to time, and (iv) Agent’s access to Cingular’s confidential

 

18

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NON EXCLUSIVE AGREEMENT

 

  information and trade secret information, including but not limited to
Cingular’s customer lists, Agent agrees to be bound by the covenants in this
Section 20. Such rights and value shall constitute independent consideration for
the covenants in this Section 20.

 

Therefore, for value received, as identified above, Agent agrees that Agent, its
officers, directors, key employees and principals, any Affiliate of Agent or any
person owning a controlling interest in Agent or an Affiliate of Agent, shall
during the term of this Agreement and for a period of six (6) months following
the expiration or termination of this Agreement not, directly or indirectly,
induce, influence or suggest to any customer of Cingular’s WCS to purchase CMRS
from another reseller or provider of CMRS in the Area; provided, however, the
foregoing shall not prohibit such entities from performing general solicitations
not specifically targeting any customer of Cingular’s WCS via general
advertisements and contracting with any person who may respond to such general
advertising.

 

  b) Agent further agrees that it shall cause any Sub-Agent to comply with the
restrictions of this Section 20.

 

  c) The provision of this Section 20 shall survive the expiration or
termination of this Agreement for a period of one year. Notwithstanding the
foregoing, the restrictions of this Section 20 shall not apply upon termination
of this Agreement by Agent pursuant to Section 18.a).

 

  d) To the extent that this Section 20 contains or imposes a restriction upon
Agent that is deemed unenforceable by virtue of its scope in terms of area,
business activity prohibited, and/or length of time, but could be enforceable by
reducing any or all thereof, Agent and Cingular agree that same shall be
enforced to the fullest extent permissible under the laws and public policies
applied in the jurisdiction in which enforcement is sought. Cingular and Agent
shall mutually agree to a modification of any invalid or unenforceable term or
condition hereof to the extent required to be valid and enforceable. Such
modifications to this Agreement shall be required only in the Area directly
affected by any such ruling.

 

21. Severability and Substitution of Valid Provisions

 

Except as expressly provided to the contrary herein, each term and condition of
this Agreement, and any portion thereof, shall be considered severable and if,
for any reason, any such provision hereof is held to be invalid, contrary to, or
in conflict with any applicable present or future law, regulation or public
policy in a final, unappealable ruling issued by any court, agency or tribunal
with competent jurisdiction in a proceeding to which Cingular or its Affiliate
is a party, that ruling shall not impair the operation of, or have any other
effect upon, such other portions of this Agreement as may remain otherwise
enforceable which shall continue to be given full force and effect and bind the
parties hereto, although any portion held to be invalid shall be deemed not to
be a part of this Agreement from the date the time for appeal expires, if Agent
is a party thereto, otherwise upon Agent’s receipt of a notice of nonenforcement
thereof from Cingular.

 

19

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NON EXCLUSIVE AGREEMENT

 

22. Waiver of Obligations

 

  a) Cingular and Agent may by written instrument mutually waive or reduce any
obligation of or restriction upon the other under this Agreement, effective upon
delivery of written notice thereof to the other or such other effective date
stated in the notice of waiver.

 

  b) Whenever this Agreement requires the consent of a party, such request shall
be in writing. All consents or, withholding of consent with reasons therefor,
shall be in writing.

 

  c) Cingular and Agent shall not be deemed to have waived or impaired any
right, power or option reserved by this Agreement (including, without
limitation, the right to demand exact compliance with every term, condition and
covenant herein, or to declare any breach hereof to be a default and to
terminate this Agreement prior to expiration of its teen), by virtue of any
acts, omissions, custom or practice at variance with the terms hereof or any
failure, refusal or neglect of Cingular or Agent to exercise any right under
this Agreement or to insist upon exact compliance by the other with its
obligations hereunder, including without limitation any rule or procedure, or
any waiver, forbearance, delay, failure or omission by Cingular to exercise any
right, power or option, whether of the same, similar or different nature, with
respect to one or more other WCS authorized agents or other forms of
distribution.

 

23. Rights Of Parties Are Cumulative

 

The rights of Cingular and Agent hereunder are cumulative and no exercise or
enforcement by Cingular and Agent of any right or remedy hereunder shall
preclude the exercise or enforcement by Cingular or Agent of any other right or
remedy hereunder or which Cingular or Agent is entitled by law to enforce.

 

24. Governing Law

 

Except to the extent governed by United States law that preempts state law, this
Agreement shall be interpreted under and governed by the laws of Georgia
irrespective of choice of law principles.

 

25. Testimony

 

Matters relating to this Agreement may be an issue before various regulatory
bodies. Upon reasonable notice by Cingular, Agent agrees to fully cooperate with
Cingular regarding any such matters including willingly providing employees of
Agent to testify at appropriate times regarding any aspect of this Agreement or
other related issues. Cingular agrees to reimburse Agent for reasonable costs
expended in supplying such testimony.

 

26. Binding Effect

 

This Agreement is binding upon the parties hereto, their respective executors,
administrators, heirs, assigns and successors in interest.

 

20

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NON EXCLUSIVE AGREEMENT

 

27. Impossibility of Performance

 

Neither Cingular nor Agent shall be liable for loss or damage or deemed to be in
breach of this Agreement if its failure to perform its obligations results from:
(i) compliance with any law, ruling, order, regulation, requirement or
instruction of any federal, state or municipal government or any department or
agency thereof or court of competent jurisdiction; (ii) acts of God; (iii) acts
or omissions of the other party; or (iv) fires, strikes, embargoes, war,
insurrection or riot. Any delay resulting from any of said causes shall extend
performance accordingly or excuse performance, in whole or in part, as maybe
reasonable.

 

28. Interpretation

 

  a) The Preamble, Recitals, any Attachments and Exhibits to this Agreement are
a part of this Agreement, which constitute the entire agreement of the parties,
and there are no other oral or written understandings or agreements between
Cingular and Agent relating to the subject matter hereof.

 

  b) Nothing in this Agreement is intended, nor shall be deemed, to confer any
rights or remedies upon any Person or legal entity not a party hereto.

 

  c) The headings of Sections contained herein are for convenience only and do
not define, limit or construe the contents of such Sections.

 

  d) This Agreement shall be interpreted and governed without regard as to which
party hereto drafted the Agreement.

 

  e) If two or more Persons are at any time an Agent hereunder, whether or not
as partners or joint ventures, their obligations and liabilities to Cingular
shall be joint and several.

 

  f) This Agreement may be executed in multiple copies, each of which shall be
deemed an original.

 

29. Indemnity

 

  a) Agent shall indemnify and hold harmless Cingular and its Affiliates, and
the directors, shareholders, agents and employees of any of them
(“Indemnitees”), from and against any fine, penalty, loss, cost, damage, injury,
claim, expense, demand, settlement or liability (individually and collectively
“Liabilities”), including, but not limited to, Liabilities as a result of:

 

  i) injury to or death of any Person;

 

  ii) damage to, loss or destruction of any property;

 

  iii) contamination of or any adverse impact upon the environment;

 

  iv) attachments, liens or claims of materialmen or laborers;

 

  v) failure to comply with federal, state, or local laws or regulations;

 

21

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NON EXCLUSIVE AGREEMENT

 

  vi) false or misleading advertising;

 

  vii) infringement of a patent, copyright, trademark, service mark, trade
secret, or other legally protected proprietary right;

 

  viii) unfair business practices;

 

  ix) any Sub-agent’s performance or failure to perform this Agreement;

 

  x) Matters arising out of any employment consulting or independent contractor
relationship between the Agent and any Sub-Agent; or,

 

  xi) any Liabilities arising out of Agent’s breach of Section 4.

 

where such Liabilities arise out of or result from or in connection with this
Agreement, except for that portion of Liabilities which are solely caused by the
active negligence or willful misconduct of CINGULAR.

 

  b) Upon request of Cingular, Agent shall, at no cost or expense to any
Indemnitee, defend and/or settle any claim, proceeding, appellate proceeding, or
suit against Indemnitees for Liabilities, whether or not litigation is actually
commenced, or the allegations are groundless or contain language that creates
the potential for Liabilities, and pay any costs, attorney fees, and any
judgment and/or settlement that may be incurred by any Indemnitee, under this
section or the enforcement of its rights under this section. Agent shall also
(i) keep Cingular and any other Indemnitees subject to such Liabilities fully
informed as to the progress of such defense and/or settlement, and (ii) afford
Cingular or any Indemnitee, each at its own expense, an opportunity to
participate on an equal basis with Agent in the defense or settlement of any
such Liabilities.

 

  c) Cingular agrees to indemnify, defend and hold Agent harmless from any and
all Liabilities resulting from the infringement by Cingular of any copyright,
trademark, service mark, trade secret or other legally protected proprietary
right.

 

30. Survival

 

  a) The terms, provisions, representations, and warranties contained in this
Agreement that by their sense and context are intended to survive the
performance thereof by either or both parties hereunder shall so survive the
completion of performance and expiration or termination of this Agreement.

 

  b) With respect to compensation under Section 8:

 

  i) CINGULAR’s obligation to pay Agent an Activation Commission for Subscribers
that have satisfied the Vesting Period prior to the expiration or termination of
this Agreement shall survive;

 

  ii) CINGULAR’s right to charge-back to Agent and Agent’s obligation to pay
CINGULAR in cash the Activation Commission for Subscribers that fail to satisfy
the Vesting Period either before or following this Agreement’s expiration or
termination, shall survive; and,

 

22

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

  c) Except as otherwise provided above in paragraph b of this Section 30, no
other compensation, commission, fee, or other payment as described in Section 8,
shall survive.

 

31. Licenses

 

No licenses, express or implied, under any patents are granted by Cingular or
its Affiliates to Agent.

 

32. Notices And Payments

 

  a) All payments due Agent by Cingular shall be made to the address designated
below, or to such address or bank as Agent from time to time designates in
writing.

 

  b) All notices or other communications hereunder shall be deemed to have been
duly given when made in writing and either 1) delivered in person, 2) delivered
to an agent, such as an overnight or similar delivery service, or 3) three (3)
business days after being deposited in the United States Mail certified or
registered mail, postage prepaid, and addressed as follows:

 

To:         InPhonic, Inc.

        1010 Wisconsin Ave. NW

        Suite 250

        Washington DC 20007

 

        Attn.: Chief Executive Officer

 

        With a copy to General Counsel at the same address

 

To:         Cingular Wireless

        [***]

        [***]

        [***]

        [***]

 

        Cingular Wireless

        [***]

        [***]

        [***]

        [***]

 

  c) The address to which notices or communications may be given by either party
may be changed by written notice given by such party to the other pursuant to
this paragraph entitled “Notices.”

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

23

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

33. Confidential Information

 

  a) Any specifications, drawings, sketches, models, samples, data, computer
programs or documentation, or technical, customer, financial or business
information (“Information”) furnished or disclosed by Cingular to Agent
hereunder shall be deemed the exclusive property of Cingular, including title to
copyright in all copyrightable material, and, when in tangible form, shall be
returned to Cingular upon completion or termination of authorized work. Unless
such Information was previously known to Agent free of any obligation to keep it
confidential, or has been, or is subsequently made public by Cingular or a third
party, it shall be held in confidence by Agent, shall be used only for the
purposes hereunder, and may be used for other purposes only upon such terms and
conditions as may be mutually agreed upon in writing. In addition, the parties
hereby agree that Subscriber lists related to WCS and related Information or
data are the exclusive property of Cingular and are to be used by Agent solely
in the performance of its obligations and duties as described herein and are to
be returned to Cingular upon the expiration or termination of this Agreement.

 

  b) If Agent is served with process to obtain Information, Agent shall
immediately notify Cingular which shall have the right to seek to quash such
process regardless of any such efforts by Agent.

 

  c) Unless marked “proprietary,” any Information furnished or disclosed by
Agent to Cingular shall not obligate Cingular to hold such Information in
confidence.

 

34. Alternative Dispute Resolution

 

  a) The parties will attempt in good faith to promptly resolve any controversy
or claim arising out of or relating to this Agreement through negotiations
between Agent and Cingular before resorting to other remedies available to them.

 

  b) If a controversy or claim should arise, a representative of Agent and of
Cingular (herein called the “project representatives”) who are empowered to
resolve the matter, will meet in Atlanta, GA, at least once, and will attempt to
resolve the matter. Either project representative may request the other to meet
within fourteen (14) days, at a mutually agreed time.

 

  c) If the matter has not been resolved within twenty-one (21) days of their
first meeting, the project representatives shall refer the matter to a senior
executive of each party, who shall have full authority to settle the dispute.
Thereupon, the project representatives shall promptly prepare and exchange
memoranda stating the issues in dispute and their positions, summarizing the
negotiations which have taken place, and attaching relevant documents. A senior
executive of Cingular and Agent will meet for negotiations within fourteen (14)
days of the end of the twenty-one (21) day period referred to above, at a
mutually agreed time.

 

  d) The first meeting shall be held at the offices of the project
representative receiving the request to meet. If more than one meeting is held,
the meetings shall be held in rotation at the offices of Agent and Cingular.
Unless otherwise agreed by the parties, all meetings will be held in Atlanta,
Georgia.

 

24

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

  e) If the matter has not been resolved pursuant to the aforesaid procedure,
instead of suing in court, Agent and Cingular agree to arbitrate any and all
disputes and claims (including but not limited to claims based on or arising
from an alleged tort) arising out of or relating to this Agreement, which shall
afford the exclusive remedy, in accordance with the Wireless Industry
Arbitration Rules (“WIA Rules”) as modified by this Agreement and as
administered by the American Arbitration Association (“AAA”). If the AAA should
decline to conduct such arbitration, the parties shall mutually agree upon
another qualified arbitration institution to conduct such arbitration. The
arbitration shall be conducted by one arbitrator. The arbitration shall be held
in New York, NY and shall be conducted on a confidential basis. The arbitrator’s
award shall be supported by law and substantial evidence and judgment upon the
award rendered by the arbitrator(s) may be entered by any court having
jurisdiction thereof.

 

  f) Agent and Cingular each agree that it is waiving its respective right to a
trial by jury, and that arbitration is final and binding and subject to only
very limited review by a court. If for some reason this arbitration clause is at
some point deemed inapplicable or invalid, Cingular and Agent agree to waive, to
the fullest extent allowed by law, any trial by jury, in such case, a judge
shall decide the subject dispute or claim. Agent, Cingular and Arbitrator(s)
shall not disclose the existence, content, or results of any arbitration.
judgment on the award rendered by the arbitrator(s) may be entered in any court
having jurisdiction thereof.

 

  g) Notwithstanding anything to the contrary herein, and with respect to
protection and enforcement of Cingular’s Marks, without limiting the remedies
which otherwise may be available to Cingular, Agent agrees that Cingular shall
be entitled, without the requirement of a bond, to obtain such temporary,
preliminary and/or permanent injunctive relief as may be necessary to prevent
any actual or threatened breach of this Agreement by Agent, whether or not an
adequate remedy at law exists in favor of Cingular. Cingular shall further be
entitled to recover all attorneys’ fees and other expenses incurred for the
purpose of protecting and enforcing Cingular’s Mark rights in the event of a
breach of this Agreement by Agent, whether or not suit is commenced.

 

35. Entire Agreement

 

This Agreement, including any Attachments and Exhibits, constitutes the entire
agreement between the parties with respect to the subject matter. All prior
representations, statements, negotiations, understandings and undertakings are
superseded hereby.

 

IN WITNESS WHEREOF the parties hereto have executed and delivered this Agreement
in two counterparts, and hereby declare that THEY HAVE READ AND DO UNDERSTAND
EACH AND EVERY TERM, CONDITION, AND COVENANT CONTAINED IN THIS AGREEMENT OR IN
ANY DOCUMENT INCORPORATED BY REFERENCE.

 

25

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

InPhonic, Inc.  

Cingular Wireless, LLC

d/b/a CINGULAR WIRELESS

By:  

/s/ [***]

--------------------------------------------------------------------------------

  By:  

/s/ [***]

--------------------------------------------------------------------------------

Print Name:  

[***]

--------------------------------------------------------------------------------

  Print Name:  

[***]

--------------------------------------------------------------------------------

Title:  

[***]

--------------------------------------------------------------------------------

  Title:  

[***]

--------------------------------------------------------------------------------

Date Signed:  

7/31/2003

--------------------------------------------------------------------------------

  Date Signed:  

8/01/03

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

26

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

EXHIBIT A

 

AREA

 

SBC

Metropolitan Service Area (MSA)

 

Market

--------------------------------------------------------------------------------

  

Market

--------------------------------------------------------------------------------

Abilene, TX

   Lubbock, TX

Aguadilla, Puerto Rico

   Madison, WI

Albany-Schenectady-Troy, NY

   Mayaguez, Puerto Rico

Amarillo, TX

   McAllen-Edinburg-Mission, TX

Arecibo, Puerto Rico

   Midland, TX

Atlantic City, NJ

   Milwaukee, WI

Aurora-Elgin, IL

   New Bedford-Fall River, MA-RI

Austin, TX

   New Brunswick-Perth Amboy-Sayreville, NJ

Baltimore, MD (4)

   New Haven-West New Haven-Waterbury, CT

Bloomington-Normal, IL

   New London-Norwich, CT

Boston, MA

   Odessa, TX

Bridgeport-Stamford-Norwalk-Danbury, CT

   Oklahoma City, OK

Brownsville-Harlingen, TX

   Philadelphia, PA

Buffalo, NY

   Pine Bluff, AR

Champaign-Urbana-Rantoul, IL

   Pittsfield, MA

Chicago, IL (1)

   Ponce, Puerto Rico

Cincinnati, OH

   Providence-Warwick-Pawtucket, RI-MA

Columbia, MO

   Racine, Wl

Columbus, OH

   Rochester, NY

Corpus Christi, TX

   San Antonio, TX

Dallas, TX (2)

   San Juan-Caguas, Puerto Rico

Dayton, OH

   Sheboygan, WI

Decatur, IL

   Sherman-Denison, TX (6)

Detroit, MI

   Springfield, IL

Fayetteville-Springdale, AR

   Springfield, OH

Flint, MI

   Springfield-Chicopee-Holyoke, MA-CT

Fort Smith, AR-OK

   St.Joseph, MO

Gary-Hammond-East Chicago, IN (5)

   St.Louis, MO-IL

Glens Falls, NY

   Syracuse, NY

Hamiton-Middletown, OH

   Topeka, KS

Hartford-New Britain-Bristol, CT

   Trenton, NJ

Homa-Thibodeaux, LA

   Utica-Rome, NY

Janesville-Beloit, WI

   Victoria, TX

Joliet, IL

   Vineland-Millville-Bridgeton, NJ

Kansas City, MO-KS

   Washington, D.C. (3)

Kenosha, WI

   Wichita, KS

 

27

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

Market

--------------------------------------------------------------------------------

  

Market

--------------------------------------------------------------------------------

Laredo, TX

   Wilmington, DE,NJ,MD Lawrence, KS    Worcester, MA Little Rock-North Little
Rock, AR      Longbranch-Asbury Park, NJ      1. Coverage area includes Gary,
IN.      2. Coverage area includes Ft.Worth/Sherman Denison, TX.      3.
Coverage area includes Baltimore, MD.      4. See Washington, D.C. for coverage
area.      5. See Chicago for coverage area.      6. See Dallas/Fort Worth for
coverage area            

SBC

Rural Service Area (RSA)

(Listed by County)

 

Market

--------------------------------------------------------------------------------

  

Market

--------------------------------------------------------------------------------

Arkansas 1 - Madison    Ohio 4-Mercer Arkansas 2 -Marion    Ohio 7-Tuscarawas
(partitioned) Arkansas 3 -Sharp    Ohio 8-Clinton Arkansas 4 -Clay    Ohio
10-Perry (partitioned) Arkansas 5 -Cross    Oklahoma 3-Grant (partitioned)
Arkansas 6 -Cleburne    Oklahoma 9 – Garvin Arkansas 7 -Pope    Puerto Rico
1-Rincon Arkansas 8 - Franklin    Puerto Rico 2- Adjuntas Arkansas 9 - Polk
(interim)    Puerto Rico 3- Ciales Arkansas 10 - Garland    Puerto Rico
4-Aibonito Arkansas 12 - Ouachita    Puerto Rico 5-Ceiba (interim) Connecticut 1
- Litchfield    Puerto Rico 6-Vieques Connecticut 2 - Windham    Puerto Rico 7-
Culebra Delaware 1-Kent    Rhode Island 1 – Newport      Texas 6 – Jack Illinois
2 - Bureau    Texas 7 – Fannin Illinois 4 - Adams    Texas 9B1 - Runnels
(partitioned) Illinois 5 - Mason    Texas 9B4 - Runnels (partitioned) Illinois 6
- Montgomery    Texas 10B1 - Navarro (partitioned) Kansas 5 - Brown
(partitioned)    Texas 10B3 - Navarro (partitioned) Kentucky 7-Trimble
(partitioned)    Texas 11 - Cherokee (partitioned) Massachusetts 1- Franklin   
Texas 12 – Hudspeth Massachusetts 2 - Barnstable    Texas 13 – Reeves Michigan 5
- Manistee    Texas 14 – Loving Missouri 7 - Saline    Texas 16 – Burleson
Missouri 8 - Callaway    Texas 18 – Edwards Missouri 9 - Bates    Texas 19 –
Atascosa

 

28

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

Market

--------------------------------------------------------------------------------

  

Market

--------------------------------------------------------------------------------

Missouri 10 - Benton

   Texas 20 – Wilson

Missouri 11 - Moniteau

   Virgin Islands 1-St Thomas Island

Missouri 12 - Maries

   Virgin Islands 2- St Croix Island

Missouri 13 - Washington

   Virginia 10 – Frederick

Missouri 17 - Shannon

   Virginia 11 – Madison

Missouri 18 - Perry

   Virginia 12 – Caroline

Missouri 19 - Stoddard

   West Virginia 4 – Grant

New Jersey 2 -Ocean

   Wisconsin 9B1 - Columbia (partitioned)

New York 1 - Jefferson

   Wisconsin 9B2 - Columbia (partitioned)

New York 4 - Yates

    

SBC

Major Trading Area (MTA)

 

Market

--------------------------------------------------------------------------------

    

Cleveland

    

Indianapolis

    

Los Angeles-San Diego, CA*

    

San Francisco-Oakland-San Jose, CA*

    

Seattle, WA (partitioned)

    

Seattle, WA (YAKIMA) (partitioned)

    

Spokane/Billings, WA (partitioned)

    

Tulsa, OK

    

--------------------------------------------------------------------------------

* Also includes portions of Nevada, where we operate as Nevada Bell Mobile
Services.

 

Cities included in Los Angeles-San Diego, CA MTA

--------------------------------------------------------------------------------

  

Cities included in San Francisco-Oakland- San Jose, CA MTA

--------------------------------------------------------------------------------

Bakersfield, CA

   Chico-Oroville, CA

El Centro-Calexico, CA

   Eureka, CA

Las Vegas, NV

   Fresno, CA

Los Angeles, CA

   Merced, CA

San Diego, CA

   Modesto, CA

San Luis Obispo, CA

   Oakland, CA

Santa Barbara-Santa Maria, CA

   Redding, CA      Reno, NV      Sacramento, CA      Salinas-Monterey, CA     
San Francisco, CA      San Jose, CA      Stockton, CA     
Visalia-Porterville-Hanford, CA      Yuba City-Marysville, CA

 

29

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

SBC

Business Trading Area (BTA)

 

Total SBC Wireless/BTA (POS) Markets

--------------------------------------------------------------------------------

  

Total Indianapolis PCS Markets

--------------------------------------------------------------------------------

Joplin, MO – Miami, OK

   Anderson, IN

Longview – Marshall, TX

   Bloomington-Bedford, IN

McAlester, OK

   Columbus, IN

Pittsburg – Parsons, KS

   Indianapolis, IN

Springfield, MO

   Kokomo-Logansport, IN

Temple – Killeen, TX

   Lafayette, IN

Tyler, TX

   Marion, IN

Waco, TX

   Richmond, IN

Hammond, LA

   Muncie, IN      Terre Haute, IN      Vincennes-Washington, IN Total Deleware
Valley PCS Markets

--------------------------------------------------------------------------------

    

Allentown-Bethlehem-Easton, PA

    

Atlantic City, NJ

    

Dover, DE

    

Harrisburg, PA

    

Lancaster, PA

    

Philadelphia, PA-Wilmington, DE-Trenton, NJ

    

Pottsville, PA

    

Reading, PA

    

State College, PA

    

Sunbury-Shamokin, PA

    

Williamsport, PA

    

York-Hanover, PA

    

 

Bellsouth

Metropolitan Service Area (MSA)

 

Market

--------------------------------------------------------------------------------

  

Market

--------------------------------------------------------------------------------

Athens, GA

   Jacksonville, FL

Anderson, IN

   Lafayette, IN

Anniston, AL

   Lafayette, LA

Atlanta, GA

   Lexington-Fayette, KY

Baton Rouge, LA

   Louisville, KY-IN

Birmingham, AL

   Macon-Warner Robins, GA

Bloomington, IN

   Melbourne-Titusville-Palm Bay, FL

Bryan-College Station, TX

   Memphis, TN-AR-MS

Chattanooga, TN-GA

   Miami-Fort Lauderdale-Hollywood, FL

Clarkesville-Hopkinsville, TN/KY

   Mobile, AL

Dayton Beach, FL

   Muncie, IN

Evansville, IN/KY

   Nashville-Davidson, TN

Florence, AL

   New Orleans, LA

Gadsen, AL

   Orlando, FL

Galveston, TX

   Owensboro, KY

 

30

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

Market

--------------------------------------------------------------------------------

  

Market

--------------------------------------------------------------------------------

Houston, TX

   Terre Haute, IN

Huntsville, AL

   Tuscaloosa, AL

Indianapolis, IN

   West Palm Beach-Boca Raton, FL

Jackson, MS

    

 

Market

--------------------------------------------------------------------------------

  

Market

--------------------------------------------------------------------------------

Alabama 1 – Franklin (partitioned)

   Kentucky 7 – Trimble (partitioned)

Alabama 1 – Franklin (partitioned)

   Kentucky 7 – Trimble (partitioned)

Alabama 1 – Franklin (partitioned)

   Kentucky 8 – Mason

Alabama 2 –Jackson (partitioned)

   Kentucky 9 – Elliott

Alabama 3 - Lamar

   Louisiana 5 – Beauregard (partitioned)

Alabama 5 - Cleburne (partitioned)

   Louisiana 6 – Iberville (partitioned)

Alabama 6 - Washington

   Louisiana 6 – Iberville (partitioned)

Florida 11 - Monroe (partitioned)

   Louisiana 7 – Trimble (partitioned)

Florida 1 - Collier (partitioned)

   Louisiana 8 – St. James

Florida 2 – Glades (partitioned)

   Louisiana 9 - Plaquemines

Florida 2 – Glades (partitioned)

   Mississippi 10 – Smith (partitioned)

Florida 4 – Citrus (partitioned)

   Mississippi 1 – Tunica (partitioned)

Florida 5 – Putnam (partitioned)

   Mississippi 2 – Benton

Florida 5 – Putnam (partitioned)

   Mississippi 3 –Bolivar (partitioned)

Georgia 1 – Whitfield

   Mississippi 4 –Yalobusha (partitioned)

Georgia 2 – Dawson (partitioned)

   Mississippi 4 –Yalobusha (partitioned)

Georgia 2 – Dawson (partitioned)

   Mississippi 5 –Washington (partitioned)

Georgia 2 – Dawson (partitioned)

   Mississippi 6 –Montgomery (partitioned)

Georgia 3 – Chattooga

   Mississippi 7 – Leake (partitioned)

Georgia 4 –Jasper (partitioned)

   Mississippi 7 – Leake (partitioned)

Georgia 4 –Jasper (partitioned)

   Mississippi 8 – Claiborne

Georgia 5 – haralson (partitioned)

   Mississippi 9 – Copiah (partitioned)

Georgia 6 – Spalding (partitioned)

   Tennessee 1 – Lake (partitioned)

Georgia 6 – Spalding (partitioned)

   Tennessee 1 – Lake (partitioned)

Georgia 7 –Hancock (partitioned)

   Tennessee 5 – Fayette (partitioned)

Indiana 5 – Warren

   Tennessee 5 – Fayette (partitioned)

Indiana 7 – Owen

   Tennessee 5 – Fayette (partitioned)

Indiana 8 – Brown

   Tennessee 6 – Giles (partitioned)

Indiana 9 – Decature

   Tennessee 6 – Giles (partitioned)

Kentucky 10 – Powell

   Tennessee 7 – Bledsoe (partitioned)

Kentucky 11 – Clay

   Tennessee 7 – Bledsoe (partitioned)

Kentucky 1 – Fulton

   Tennessee 9 – Maury

Kentucky 2 – Union

   Texas 17 – Newton

Kentucky 3 – Meade

   Texas 21 – Chambers (interim)

Kentucky 6 – Madison (partitioned)

    

 

BellSouth

Major Trading Area (MTA)

 

Charlotte-Greensboro-Greenville-Raleigh (partitioned)

    

Knoxville, TN

    

 

31

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

Market

--------------------------------------------------------------------------------

  

Market

--------------------------------------------------------------------------------

Albany-Tifton, GA

   Lakeland-Winter Haven, FL

Alexandria, LA

   McComb-Brookhaven, MS

Augusta, GA

   Monroe, LA

Biloxi-Gufport-Pascagoula, MS

   Montgomery, AL

Brunswick, GA

   Naples, FL

Columbus, GA

   Natchez, MS

Columbus-Starkville, MS

   Ocala, FL

Dothan-Enterprise, AL

   Opelika-Auburn, AL

Dyersburg-Union City, TN

   Panama City, FL

Fort Myers, FL

   Pensacola, FL

Fort Pierce-Vero Beach-Stuart, FL

   Sarasota-Bradenton, FL

Fort Walton Beach, FL

   Savannah, GA

Gadsen, AL

   Selma, AL

Gainesville, FL

   Shreveport, LA

Greenville-Greenwood, MS

   Tallahassee, FL

Hattiesburg, MS

   Tampa-St.Petersburg-Clearwater, FL

Houma-Thibodaux, LA

   Valdosta, GA

La Grange, GA

   Waycross, GA

Lake Charles, LA

    

 

Agent’s Initials and Date:                     

 

Cingular’s Initials and Date:                     

 

32

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

Exhibit C

Compensation

 

1. COMPENSATION FOR POST PAID ACTIVATIONS

 

  a) Post-Paid Activation Commission

 

  i) The Activation Commission shall be as specified below for each Subscriber
who is Activated by Agent and continuously subscribes to CINGULAR’s WCS in the
Area during a [***] consecutive day period (the Vesting Period”).
Notwithstanding the foregoing, should a Subscriber’s service be suspended, but
restored, the period of active service before and after the suspension shall
count toward satisfaction of the Vesting Period, but the period of the
suspension shall not be included. In the event a Subscriber’s service is
suspended and terminated prior to being restored, the number of days for
purposes of computing the length of the Vesting Period that was satisfied shall
not include the period of the suspension and the Subscriber shall be deemed to
have terminated service on the date the suspension period began. CINGULAR will
pay Agent all Activation Commissions owing Agent within 30 working days from the
end of the commission cycle in which the Subscriber Activations occur. Agent
acknowledges and agrees that from time to time, Cingular may have rate plans
which Agent is not authorized to offer hereunder. No Activation Commissions
shall be paid for demonstration lines or Agent employee plans.

 

  ii) The Activation Commission shall be subject to charge-back if the
applicable Subscriber fails to satisfy the Vesting Period for reasons which
include, but are not limited to: Service cancellation, the Subscriber moves out
of the Area, lack of coverage, suspension or interruption for any reason
(including nonpayment) during the Vesting Period, or, if the Subscriber incurs
no airtime usage of WCS during the Vesting Period. Agent further understands and
agrees that at CINGULAR’s sole discretion, charge-backs and debits may be offset
against any Commissions, bonuses, or other amounts owed to Agent by CINGULAR
pursuant to this Agreement. If a Subscriber continuously subscribes to
CINGULAR’s WCS for [***] days or less of the Vesting Period, CINGULAR shall
chargeback [***]% of the Activation Commission.

 

  iii) CINGULAR shall pay the following Activation Commission for each
Subscriber Activated on a 1 or 2 year (as required by the applicable rate plan)
Subscriber contract:

 

PUBLISHED WCS LOCAL and HOME RATE PLANS (unless provided for elsewhere)

 

ACCESS

--------------------------------------------------------------------------------

  

ONE (1) Year Agreement

--------------------------------------------------------------------------------

  

TWO (2) Year Agreement

--------------------------------------------------------------------------------

Less than $[***]

   $[***]    $[***]

$[***] to $[***]

   $[***]    $[***]

Greater than $[***]

   $[***]    $[***]

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

33

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

PUBLISHED WCS LOCAL and HOME RATE PLANS (unless provided for elsewhere)

 

ACCESS

--------------------------------------------------------------------------------

  

ONE (1) Year Agreement

--------------------------------------------------------------------------------

  

TWO (2) Year Agreement

--------------------------------------------------------------------------------

Less than $[***]

   $[***]    $[***]

$[***] to $[***]

   $[***]    $[***]

Greater than $[***]

   $[***]    $[***]

 

WCS SPECIAL RATE PLANS1

 

ACCESS

--------------------------------------------------------------------------------

  

ONE (1) Year Commission

--------------------------------------------------------------------------------

  

TWO (2) Year Commission

--------------------------------------------------------------------------------

No Commitment “no contract”

   $[***]    $[***]

Family Talk (per additional line)

   $[***]    $[***]

Data only plans – Data Connect plans

   [***]    [***]

 

  iv) CINGULAR shall pay compensation for existing Subscribers who purchase new
Equipment from Agent, substitute such Equipment for their existing Equipment,
comply with any other requirements CINGULAR may impose for Subscribers
upgrading, including by way of example, securing an executed extension of the
contract for WCS, provided that such Subscribers meet the standards of
CINGULAR’s Up-Grade Policy as it exists from time to time. Compensation for
upgrades shall be as follows: [***] ($[***]) dollars.

 

  b) Optional Features Compensation

 

CINGULAR will compensate Agent for the sale of optional service features in the
amount of [***] times the recurring monthly charge for such feature, excluding
any feature for which CINGULAR merely provides a billing service, including by
way of example and not limitation, phone insurance, or for which in the opinion
of CINGULAR’s counsel it may not pay compensation with notice from CINGULAR.
Cingular will provide a list of features for which such compensation will be
applicable, which will be updated from time to time. If a Subscriber
continuously subscribes to CINGULAR’s WCS Feature for less than [***] days of
the Vesting Period, CINGULAR shall chargeback [***]% of the Optional Features
Compensation associated with said Feature. If a feature comes with a free
period, then no compensation shall be payable until after the Subscriber begins
paying for the feature and if a Subscriber continuously subscribes to CINGULAR’s
WCS Feature for less than [***] days after the Subscriber begins paying for the
feature, CINGULAR shall chargeback [***]% of the Optional Features Compensation
associated with said Feature.

 

2. COMPENSATION FOR PRE-PAID ACTIVATIONS.

 

CINGULAR may compensate Agent for the sale of pre-paid Activations through a
separate agreement. Pre-paid Activations do not count Net Activations in a
calendar quarter. Agent shall not sell Equipment originally sold by Cingular for
activation on prepaid plans, or Equipment originally sold by Cingular for self
activation by a customer (“Subsidized

--------------------------------------------------------------------------------

1 Additional special plans may be introduced by Cingular in its sole discretion
from time to time

[***]

INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL TREATMENT
HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE SECURITIES
AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES AND EXCHANGE
ACT OF 1934, AS AMENDED.

 

34

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

Equipment”) with post-pay price plans. Agent shall not receive any compensation
for selling Subsidized Equipment with a post-pay price plan. Fraudulent activity
in connection with pre-paid Activations shall result in the loss of pre-paid
compensation, if any, and may also result in loss of Activation Commission and
other applicable compensation for post-paid Activations.

 

3. NO COMPENSATION FOR FRAUDULENT OR OTHER INAPPROPRIATE CONDUCT

 

No Commissions, bonuses, rebates, or other compensation shall be paid to Agent
for any Activation where misleading, deceitful or fraudulent activity on the
part of Agent or its officers or employees is reasonably determined by Cingular
to have been involved.

 

4. COMMISSION CLAIMS / DISPUTE PERIOD

 

  a) Agent shall have [***] days from the date it Activates a Subscriber to
claim payment for an Activation Commission or other compensation payable
hereunder for that Subscriber. CINGULAR shall have no obligation to make
Activation Commission payments or any other payments claimed beyond such [***]
day period.

 

  b) Agent shall have [***] days to notify CINGULAR in writing with respect to
any dispute concerning Activation Commissions or other payments payable
hereunder starting on the date that Agent receives its Commission statement
which contains a mistake or which omits information with respect to a Subscriber
activated during the period covered by the Commission statement. Promptly
following receipt of such notice, Agent and CINGULAR shall use their best
efforts to resolve such dispute. In the event that it is agreed that Activation
Commissions or other payments are owing to Agent, such Activation Commissions or
other payments shall be paid to Agent in one lump sum within [***] days of
resolution of the dispute. Notwithstanding anything herein to the contrary,
CINGULAR shall not be obligated to pay to Agent any Activation Commissions or
other compensation amounts with respect to any Subscriber in connection with
which there is a dispute if CINGULAR has not received written notice
specifically describing the dispute, including the amounts claimed to be owed,
within the [***] day period referred to above.

 

5. MISCELLANEOUS COMPENSATION TERMS

 

  a) In the event Agent participates in special marketing programs made
available to it by CINGULAR in the Area which provide for compensation payments
different from those set forth in this Exhibit, the compensation payments
provided under such special program in the Area will supersede the compensation
payments set forth herein during the term of such special marketing program. Any
special marketing program and special compensation must be agreed to in writing
by authorized representatives of both parties for the program and compensation
to be binding.

 

  b) Except as provided above for upgrades, no Commission, bonuses, rebates,
other payments will be paid with respect to substitute, new or otherwise changed
(as opposed to additional) WCS Equipment acquired/purchased by customers whether
or not a new number is assigned. Changes in names or other alterations of a
customer’s account,

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

35

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

  including cancellation of WCS and subsequent renewal of WCS within one year
after initial Activation, will not result in additional Commissions, bonuses, or
other compensation. Notwithstanding any other provision herein to the contrary,
no Commissions, bonuses, or other compensation will be paid with respect to a
Subscriber that has had Service with CINGULAR during a [***] month period
preceding the date of Activation of Service for that Subscriber.

 

  c) CINGULAR reserves the right to estimate Commissions or other payments due
Agent.

 

6. MODIFICATION OF EXHIBIT C

 

Paragraph 1.a) of this Exhibit C may be unilaterally modified by Cingular at
anytime, and from time to time in any respect whatsoever upon thirty (30) days
prior written notice from Cingular to Agent. Provided, however, that should
Cingular reduce any individual element of Paragraph 1.a) by more than [***]
percent during any calendar year, that Agent shall have the right to terminate
this Agreement effective on the date such modification is to become effective
and shall not thereafter be bound by the provisions of Article 20, Paragraph
1.b) of this Exhibit C may be unilaterally modified by angular at anytime, and
from time to time in any respect whatsoever upon thirty (30) days prior written
notice from Cingular to Agent, without any limitation whatsoever. No
modification of Paragraph 1.b) of this Exhibit C shall entitle Agent to any
right to terminate this Agreement.

 

This Exhibit C is effective as of August 1, 2003.

 

INPHONIC, INC.  

CINGULAR WIRELESS, LLC

d/b/a CINGULAR WIRELESS

By:   

/s/ [***]

--------------------------------------------------------------------------------

  By:  

[***]

--------------------------------------------------------------------------------

Title:   

[***]

--------------------------------------------------------------------------------

  Title:  

[***]

--------------------------------------------------------------------------------

Print Name:   

[***]

--------------------------------------------------------------------------------

  Print Name:  

[***]

--------------------------------------------------------------------------------

Date Signed:    7-31-2003   Date Signed:   8-01-03

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

36

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

Exhibit D

 

Omitted Intentionally

 

37

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

Exhibit E

 

Omitted Intentionally

 

38

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

Exhibit F

 

Omitted Intentionally

 

39

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

EXHIBIT G

 

Omitted Intentionally

 

40

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

Exhibit H

 

This document may be revised from time to time by Cingular in its sole
discretion

 

Cingular Agent Operations Manual

 

POS.COM Overview

 

POS.com is a web-based activation system and customer service module designed
for Agents of Cingular Wireless. The benefits of POS.com to the Agent are:

 

¨ Real-time credit check and activation processing that supports consumer,
commercial and prepaid activations

 

¨ Accessible from the World Wide Web

 

¨ Fast and Friendly Application

 

  •   Simple to use

 

  •   Online Help Capability

 

¨ Web Based Training Module

 

Customer Service Functionality such as:

 

  ¨ Pricing for all current rate plans and features with ability to change
easily

  ¨ Customer Upgrades

  ¨ ESN / SIM change capability

  ¨ Wireless Number Changes

  ¨ Address Changes

 

Optimum Configuration

 

Agents will be responsible for providing their own computer hardware and ISP
(Internet Service Provider).

 

Component

--------------------------------------------------------------------------------

  

Mandatory Hardware / Software Requirements

--------------------------------------------------------------------------------

Processor Speed    600 MHz or higher RAM (Random Access Memory)    128MB or
greater Modem    56k Browser    Internet Explorer 5.5 or greater Connection to
the Internet    Choose your own ISP Operating System    Windows 98 or above
Printer    Laser Printer or Ink Jet Signature Capture Device    Topaz Model T-L
755 C119

 

41

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

  •   High speed connectivity such as DSL or broadband is recommended for
optimal performance.

 

  •   The requirements listed above are “Optimum” Requirements. Systems
configured with specifications less than what has been documented above may
experience connectivity problems while using POS.com or POS.com II.

 

POS.com Access

 

User ID

 

Cingular Wireless will provide access to POS.com to the Agent through an
assigned User ID. Your Cingular Wireless account manager will provide this
access to you.

 

Your Cingular Wireless account manager will also provide you information on:

 

•   How to reset your password if you forget it or get locked out of the system

 

•   How to disable/delete a User ID when an employee leaves or is terminated

 

Customer Service Module Governing Principles

 

Account Authorization

 

•   Monitor for POS.com Customer Service Module shall be located to prevent
customers from viewing screen.

 

•   Agent shall not allow customer to view data provided by POS.com Customer
Service Module.

 

•   Agent should only access customer’s accounts for customers physically
present in their retail location.

 

•   Customer will be required to provide the last 4 digits of their social
security number in addition to their wireless number or account number. The
customer’s billing zip code may be used instead of their SSN for authorized
users or small business accounts.

 

•   Agent is required to validate any billing passwords that appear on the
account before proceeding with customer inquiry or transaction.

 

•   Agent should follow any priority notes or customer service notes that appear
on customer’s accounts. Agent shall not share the contents of notes with
customers.

 

•   Agent should only make changes requested by the customer or authorized users
of the account.

 

•   Agent should verify customer’s driver’s license to ensure they are speaking
with the customer or authorized user.

 

Customer Inquiry / Rate Plan Analysis

 

•   Customer information should not be used for any purposes other than to
assist the customer in their inquiry or transaction. Information should not be
used for the creation of mailing list; customer databases, or provided to
third-party companies without written consent from Cingular Wireless.

 

42

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

•   Rate Plan Analysis information should be used to help guide the customer for
selection of the appropriate Rate Plan.

 

•   Any unauthorized customer inquiries may result in the removal of Customer
Service functionality for that location or agent.

 

Upgrades

 

•   Agent will only be paid for upgrades processed via “Upgrade” link in
Customer Service module. A la carte changes made via other links in the
application will not result in a compensation activity.

 

•   Eligibility criteria are managed by Cingular Wireless and may change
periodically without notice.

 

•   Purchase of a new handset and extension of a customer’s contract by a
minimum of 1 year is required for all upgrades (subject to revision from time to
time)

 

•   Upgrade effective dates are required to be the same day customer signs the
contract extension.

 

•   Any unauthorized upgrades may result in the removal of Customer Service
functionality for that location or agent.

 

Wireless Number Changes

 

•   Agent shall advise customer there is a $36.00 processing fee to change their
wireless number.

 

•   Agent shall advise customer that wireless number changes can not be
reversed. It is critical that the customer is aware of this before submitting
change.

 

•   Customer must have service for 60 days before changing their wireless
number.

 

ESN / SIM / IMEI Changes

 

•   Double-check all numbers including ESN, SIM and IMEI before submitting to
ensure it was keyed in correctly.

 

•   GAIT phones require an ESN, SIM, and IMEI to be activated correctly.

 

•   Any unauthorized equipment changes may result in the removal of Customer
Service functionality for that location or agent.

 

Address Changes

 

•   Customer must have service for 60 days before changing their billing address
online via POS.com.

 

•   Any unauthorized address changes may result in the removal of Customer
Service functionality for that location or agent.

 

Rate Plan & Feature Changes

 

•   Rate plan and feature changes are non-reversible, please ensure the customer
understands this before submitting change.

 

•   Advise customer that the effective date of rate plan changes automatically
defaults to the first day of the customer’s next bill cycle. This will avoid the
customer from receiving prorated monthly charges that may be confusing to
understand.

 

•   Some features are not available with certain rate plans. Please be sure to
refer to your local rate plan change “Quick Tips” located in the “Ask Me” Sales
Portal for more information.

 

43

--------------------------------------------------------------------------------

NON EXCLUSIVE AGREEMENT

 

•   Any unauthorized rate plan or feature changes may result in the removal of
Customer Service functionality for that location or agent.

 

BM Inquiries / Bill Payments

 

•   Call detail records are not available via POS.com. Customers should be
directed to customer service for these types of inquiries.

 

•   Credit card bill payments require the four-digit security number located on
the front or back of the card.

 

44

--------------------------------------------------------------------------------

NON EXCLUSIVE AGENT AGREEMENT

 

Exhibit I

 

BUYERS REMORSE POLICY

AGENT CHANNEL

 

Return Policy:

 

One goal of Cingular Wireless is the continued support of our brand positioning
by providing consistent customer service in all Cingular locations. One way we
can achieve this goal is to provide a unified and consistent return policy for
all company-owned retail locations and participating agents of Cingular
Wireless. This will enable us to hold true to the Customer Promise.

 

The purpose of a Buyer’s Remorse policy is to afford our customers the
flexibility of doing business with Cingular anywhere in the country and hold
true to the Customer Promise.

 

•   A customer must return the unit to the location of original purchase within
15 days of purchase.

 

•   The phone must be returned in original box with all components of the
original purchase.

 

•   SIM cards should not be returned.

 

•   The Early Termination Fee will be waived within first 15 days of purchase.

 

•   Any unit that an agent purchased from Cingular and is returned by the
customer to that agent location should be accepted at the store level and the
customer should receive a refund using the Buyer’s Remorse/Return Policy.

 

•   The unit must have been purchased by the agent from the NOD within 90 days
of the date of return.

 

•   Phone In A Box (PIB) can now be returned under the BRE policy. Prepaid
cards, starter kits, etc. are NOT included. For example, if the agent paid $99
for a PIB and it included a $30 prepaid card, the agent would only receive a $69
refund.

 

•   Agents will be charged $25 for each missing component of the phone package
(charger, CLA, etc.).

 

45

--------------------------------------------------------------------------------

NON EXCLUSIVE AGENT AGREEMENT

 

BUYERS REMORSE POLICY

STEP-BY-STEP INSTRUCTIONS

 

Step 1:

 

New or upgraded customer is unhappy with Cingular Wireless service OR handset
and wishes to return their phone and disconnect service to their place of
purchase; an agent.

 

Step 2:

 

Agent calls C&A to verify that customer activated within 15 days of the return.
The phone the customer is returning must be returned to the original place of
purchase and have been purchased by the Agent FROM Cingular Wireless within the
last 90 days.

 

Step 3:

 

Agent follows region specific procedures to disconnect service or ESN change and
have all early termination fees waived (if applicable).

 

•   Telegence Markets: Customer will still be responsible for any access fees
and airtime used during the period.

 

•   Care Markets: All customer fees including early termination, access and
airtime will be waived. Care billing systems do not have the ability to prorate
these charges at this time.

 

Region specific procedures to disconnect service or upgrade service under the
BRE Program:

 

The attached form below should be completed and faxed to the Market Support
group @ 228-819-7807 for the regions below:

 

•   Atlanta - Georgia/Kentucky/Tennessee

 

•   Orlando - Florida

 

•   Birmingham - Alabama/Louisiana/Mississippi

 

•   Maryland - Carolinas Only

 

•   Indianapolis - Indiana

 

[attachment -Buyer’s Remorse Form.doc]

 

New York

 

The attached form below should be completed and faxed to the appropriate numbers
listed on the form.

 

•   No Installs should be faxed to John Cunningham in Wichita Falls

 

•   BRE’s should be faxed to Lateene Martin in Tulsa.

 

(Fax numbers are listed on the form)

[attachment – “No InstallFormNYC.doc”]

 

46

--------------------------------------------------------------------------------

NON EXCLUSIVE AGENT AGREEMENT

 

Regions listed below should call Customer Service @ 800-331-0500

 

•   Maryland - Washington DC/Baltimore

 

•   Boston - Upstate New York/Connecticut/Boston

 

•   Philadelphia - Philadelphia

 

•   Indianapolis - Ohio/Michigan

 

•   Chicago - Illinois/Wisconsin

 

•   Los Angeles - LA/San Diego/Las Vegas

 

•   San Francisco - SF/Seattle/Sacramento

 

Regions listed below should call Agent Queue @ 800-662-1093, prompt #3

 

•   Dallas - Texas

 

•   St. Louis - Kansas/Missouri/Oklahoma/Arkansas

 

Step 4:

 

Agent contacts the NOD to secure an RA# to return the phone under the BRE
policy. Agents can wait and return several phones at one time. Any OEM box can
be used.

 

Step 5:

 

Agent follows instructions advised by the NOD when RA number requested.

 

47

--------------------------------------------------------------------------------

NON EXCLUSIVE AGENT AGREEMENT

 

Exhibit J

 

List of Subagents

 

48

--------------------------------------------------------------------------------

NON EXCLUSIVE AGENT AGREEMENT

 

Exhibit K

Electronic Signature requirements for electronic commerce

Version 072203

 

This EXHIBIT K, which may be modified from time to time by Cingular, contains
the specific elements that are required of a AGENT, selling CINGULAR WCS, with
regard to the exact display of CINGULAR rate plan and promotional offer
disclaimers, feature disclaimers and contractual terms and conditions. Failure
to comply with these requirements will be considered a breach of contract.

 

Cingular E-Sign Process Requirements:

 

A. Rate plan and promotional offer disclaimers:

 

1. CINGULAR requires that the rate plan and promotional offer disclaimers
provided by CINGULAR be posted on the rate plan detail page for all CINGULAR
price plans and promotional offers. This text must be obvious and clearly
visible by the SUBSCRIBER. AGENT understands that this text will vary by price
plan, by promotional offer and by AREA WCS offered in. AGENT agrees to
accurately manage this content at all times.

 

2. AGENT agrees to build their web site so that the SUBSCRIBER has the option to
view the rate plan detail page containing the rate plan and promotional offer
disclaimers and important notices prior to purchasing a rate plan. The offer
disclaimers and important notices are collectively referred to as “Important
Notices.” The link to the Important Notices shall be prominently displayed on
the web site, in font no smaller than font size 9. The Important Notices link
shall not be at the bottom or some other obscure place on the page, but instead
the Important Notice link shall be placed on the page in the immediate proximity
of the discussion about the rate plans details. The Important Notice link shall
state “Click Here for Important Details About This Rate Plan.” Cingular reserves
the right, in its sole discretion, to determine whether the Agent has satisfied
the terms of this paragraph 2. In the event that Cingular determines that the
agent has not satisfied the terms of this section 2, then Agent shall either (1)
change its page to meet Cingular’s requirements, or (2) Agent shall cease
marketing WCS until such time as the web page meets Cingular’s requirements.

 

B. Feature disclaimers:

 

1. CINGULAR requires that the feature disclaimers provided by CINGULAR be posted
on the web page where the SUBSCRIBER is offered the option to select features.
This text must be obvious and clearly visible by the SUBSCRIBER on the web page
where WCS features are offered. AGENT understands that this text will vary by
feature, by promotional offer and by AREA WRS offered in. AGENT agrees to
accurately manage this content at all times.

 

49

--------------------------------------------------------------------------------

NON EXCLUSIVE AGENT AGREEMENT

 

C. Contractual terms and conditions

 

1. CINGULAR requires a mandatory review of the CINGULAR provided contractual
terms and conditions and “click to accept” acceptance by the SUBSCRIBER as a
prerequisite to order completion. The architecture of the web site must be
configured to only allow a SUBSCRIBER to place an order for CINGULAR WCS after
the “click to accept” acceptance process has been completed and recorded by the
Agent’s web site. If the SUBSCRIBER refuses to accept the CINGULAR provided
contractual terms and conditions the order transaction must not be allowed to
proceed. AGENT understands that the CINGULAR provided contractual terms and
conditions may vary by AREA WCS offered in. AGENT agrees to accurately manage
this content at all times.

 

2. If requested by CINGULAR, AGENT must be able to provide CINGULAR with proof
of electronic acceptance of contractual terms and conditions by SUBSCRIBER
within 72 hours of request.

 

3. CINGULAR requires that a paper copy of the CINGULAR provided contractual
terms and conditions be placed in the carton that is shipped to the SUBSCRIBER
containing the handset. AGENT understands that the CINGULAR provided contractual
terms and conditions may vary by AREA WCS offered in. AGENT agrees to accurately
manage this content at all times.

 

D. WebSite Archival

 

1. Agent will maintain a daily archive of its web site for a running 90 days,
and an archive of the Web site for the first of each month beyond 90 days. Based
on this archival process, Agent must be able to reproduce the site at a later
date in order to restore screen shots to show exactly what the Subscriber
viewed. The screen shot would include offers page, terms and conditions, rate
plans terms, checkout page, coverage maps, etc. Because of the costs involved,
Agent will only reproduce the site at Cingular’s request when necessary due to
an existing Subscriber legal proceeding against Cingular. Cingular will give
Agent at least five (5) business days to reproduce the site for the date or time
period requested. Cingular may request a reproduction of a site for reasons
other than existing litigation and Agent shall then reproduce the site. In the
event of such non litigation reproduction any and all costs of said reproduction
will be born exclusively by of Cingular.

 

2. During the term of the agreement, Agent will provide to Cingular once
annually, a reproduction of the screen shots which will include Cingular’s offer
page, terms and conditions, rate plans terms, checkout page, coverage maps, etc.

 

E. Other Notices

 

1. Except as may be waived from time to time in writing by Cingular, Agent
agrees to place a double asterisk (**) on each location on the web site where
the monthly access price is shown. On the same pages as the “**” the Agent shall
display the following notice:

 

“** Cingular also imposes the following charges: a Regulatory Cost Recovery Fee
of up to [***] to help defray its const incurred in complying with obligations
and charges imposed by State and Federal Telecom regulations, a gross receipts
surcharge, and State and Federal Universal Service Charges. The Regulatory Cost
Recovery Fee is not a tax or a government required charge.”

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

50

--------------------------------------------------------------------------------

NON EXCLUSIVE AGENT AGREEMENT

 

F. Document Request by Cingular

 

  1. If requested by Cingular, Agent must provide to Cingular within three (3)
business days of request, documentation including proof of electronic acceptance
of Cingular’s terms and conditions by Subscriber, validation of the Subscriber’s
actual order process and e-mail correspondence sent by the Agent.

 

51

--------------------------------------------------------------------------------

SECOND AMENDMENT TO

INTERNET-BASED SALES

NON-EXCLUSIVE

AUTHORIZED AGENCY AGREEMENT

BETWEEN

CINGULAR WIRELESS LLC (“CINGULAR”)

AND

INPHONIC, INC. (“AGENT”)

 

WHEREAS, CINGULAR and AGENT (sometimes referred to individually as a “Party” or
collectively “the Parties”) entered into the Internet-Based Sales Non-Exclusive
Authorized Agency Agreement effective August 1, 2003 as amended by the
Telemarketing Amendment effective August 1, 2004 and as further supplemented by
the First Addendum effective August 1, 2003, the Second Addendum effective
September 1, 2003 and the Third Addendum effective November 1, 2004
(collectively the “Agreement”); and

 

WHEREAS, the Parties now desire to further amend the Agreement to revise the
compensation structure as is more fully described in this Second Amendment (the
“Amendment”).

 

NOW, THEREFORE, for and in consideration of the premises and other good and
valuable consideration, the receipt and sufficiency of which is acknowledged by
the Parties, the Parties do agree as follows:

 

  (1) Except as otherwise provided herein, all of the terms, covenants and
conditions used herein shall have the meanings ascribed to them in the
Agreement. In the event of a conflict among the terms and conditions of this
Amendment, and the Agreement, this Amendment shall take precedence.

 

  (2) AT&T Wireless Services National Accounts, Inc., and Agent entered into a
National Indirect Digital Multi-Network Internet Dealer Agreement effective
March 6, 2000, as amended from time to time (“the AT&T Agreement”). The AT&T
Agreement was assigned to Cingular as a result of the merger of Cingular and
AT&T Wireless.

 

  (3) Notwithstanding anything to the contrary in the AT&T Agreement, including
any notice requirements, which notice requirements are expressly waived, the
Parties agree to terminate the AT&T Agreement effective January 1, 2005. For
purposes of clarity, Agent is not entitled to any CAB payments from and after
January 1, 2005 under the AT&T Agreement.

 

  (4) The First Addendum is hereby deleted in its entirety.

 

  (5) Paragraph 1(a)(iii) of Exhibit C is deleted in its entirety and replaced
with:

 

“Cingular shall pay the following Activation Commission for each subscriber
activated on a 1 or 2 year (as required by applicable rate plan) Subscriber
contract:

 

1

--------------------------------------------------------------------------------

Voice or Stand Alone Data Plan

Monthly Access Fee

--------------------------------------------------------------------------------

  

One (1) Year

Agreements

January 2005

--------------------------------------------------------------------------------

  

One (1) Year

Agreements February

and March 2005

--------------------------------------------------------------------------------

  

Two (2) year

Agreements

--------------------------------------------------------------------------------

Less than [***] and FamilyTalk add-ons

   [***]    [***]    [***]

[***] to [***]

   [***]    [***]    [***]

[***] to [***]

   [***]    [***]    [***]

[***] or Greater

   [***]    [***]    [***]

 

  (6) Paragraph 1(1)(iv) of Schedule C is amended by deleting the last sentence
and replacing the last sentence with “Compensation for upgrades shall be as
follows:

 

Upgrade Plans

--------------------------------------------------------------------------------

  

1 Year Agreement

--------------------------------------------------------------------------------

  

2 Year Agreement

--------------------------------------------------------------------------------

All rate plans

   [***]    [***]

 

  (7) Paragraph 1(a)(v) is added as follows:

 

  (v) As additional compensation, Cingular agrees to pay Agent a Committed
Activation Bonus (“CAB”) as follows:

 

CAB TABLE

 

CAB(1) per Authorized Subscriber (2)

--------------------------------------------------------------------------------

  

Authorized Subscribers during the CAB Period (3)

--------------------------------------------------------------------------------

[***]

   [***]

[***]

   [***]

[***]

   [***]

 

  (1) In the event that Cingular makes any CAB payment, and within [***]
calendar days after the expiration of the CAB Period, it is later determined
that Agent failed to meet any of the CAB requirements, then Agent expressly
agrees that Cingular at it’s sole discretion may withhold any other fees,
payments or commissions due Agent under this Agreement until such times as the
CAB is fully repaid to Cingular. No amounts may be withheld by Cingular for any
such CAB payment after the expiration of the referenced [***] day period.

 

  (2) Authorized Subscribers are those Subscribers of voice or stand alone data
plans (including Blackberry, PDA Connect and Laptop Connect), (either 1 or 2
year agreements) who were activated in the Cingular or the AT&T Wireless
activation systems.

 

  (3) The CAB Period is January through March 2005 and unless otherwise extended
by written agreement by the parties the CAB shall terminate on March 31, 2005.

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

2

--------------------------------------------------------------------------------

  (4) Agent is not eligible for the [***] CAB if the average monthly churn for
the CAB period is greater than or equal to [***] percent [***]. For purposes of
the CAB, average monthly churn is computed as the Agent’s total disconnects
during the CAB period divided by the sum of Agent’s beginning of month (BOM)
subscribers for each month in the CAB period.

 

  (8) Paragraph l (a)(vi) is added as follows:

 

  (vi) The CABs set forth in the CAB Table above are adjusted as follows:

 

CAB Adjustment Table

 

Average Chrun during the CAB Period

--------------------------------------------------------------------------------

  

Adjustment to the CAB

--------------------------------------------------------------------------------

[***] or less

   [***]

Between [***] and [***]

   [***]

Between [***] and [***]

   [***]

Between [***] and [***]

   [***]

[***] and greater

   [***]

 

      NOTE: The CAB modifications are not cumulative and only one modification,
if any, will be made at the conclusion of the CAB Period.

 

  (9) Notwithstanding anything in the Agreement to the contrary, the Vesting
Period for March 2005 and each month thereafter shall be [***] days.

 

Except as modified herein, all terms and conditions of the Agreement and all
Exhibits and any Amendments or Addenda thereto shall remain the same and in full
force and effect.

 

IN WITNESS WHEREOF the parties hereto have executed, sealed and delivered this
First Amendment in two counterparts.

 

CINGULAR WIRELESS LLC   INPHONIC, INC. Sign:   

/s/ [***]

--------------------------------------------------------------------------------

  Sign:  

/s/ [***]

--------------------------------------------------------------------------------

By:   

[***]

--------------------------------------------------------------------------------

  By:  

[***]

--------------------------------------------------------------------------------

Title:   

[***]

--------------------------------------------------------------------------------

  Title:  

[***]

--------------------------------------------------------------------------------

Date:    2/8/05   Date:   2-4-2005

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

3

--------------------------------------------------------------------------------

FIFTH ADDENDUM TO

INTERNET BASED SALES

NON-EXCLUSIVE

AUTHORIZED AGENCY AGREEMENT

BETWEEN

CINGULAR WIRELESS LLC (“CINGULAR”)

AND

INPHONIC, INC. (“AGENT”)

 

WHEREAS, CINGULAR and AGENT (sometimes referred to individually as a “Party” or
collectively “the Parties”) entered into the Internet-Based Sales Non-Exclusive
Authorized Agency Agreement effective August 1, 2003 as amended by the
Telemarketing Amendment effective August 1, 2004 and as further supplemented by
the First Addendum effective August 1, 2003, the Second Addendum effective
September 1, 2003, the Third Addendum effective November 1, 2004 and the Fourth
Addendum (marked as Second Amendment) effective January 1, 2005 (collectively
the “Agreement”); and

 

WHEREAS, the Parties now desire to further amend the Agreement to revise the
compensation structure as is more fully described in this Fifth Amendment (the
“Amendment”).

 

NOW, THEREFORE, for and in consideration of the premises and other good and
valuable consideration, the receipt and sufficiency of which is acknowledged by
the Parties, the Parties do agree as follows:

 

  (1) Except as otherwise provided herein, all of the terms, covenants and
conditions used herein shall have the meanings ascribed to them in the
Agreement. In the event of a conflict among the terms and conditions of this
Amendment, the Agreement and any other addenda, this Amendment shall take
precedence.

 

  (2) Paragraph 1(a)(iii) of Exhibit C is deleted in its entirety and replaced
with the following:

 

“Cingular shall pay the following Activation Commission for each subscriber
activated on a 1 or 2 year (as required by applicable rate plan) Subscriber
contract:

 

Voice or Stand

Alone Data Plan

Monthly Access Fee

--------------------------------------------------------------------------------

  

One (1) Year

Agreements

--------------------------------------------------------------------------------

  

Two (2) Year

Agreements

--------------------------------------------------------------------------------

Less than [***] and FamilyTalk

add-ons with 24 month agreements

   [***]    [***] [***] to [***]    [***]    [***]

[***] to [***]

   [***]    [***]

[***] or Greater

   [***]    [***]

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

1

--------------------------------------------------------------------------------

  (3) Paragraph 1(1)(iv) of Schedule C is amended by deleting the last sentence
and replacing the last sentence with “Compensation for upgrades shall be as
follows:

 

Upgrade Plans

--------------------------------------------------------------------------------

  

1 Year Agreement

--------------------------------------------------------------------------------

  

2 Year Agreement

--------------------------------------------------------------------------------

All rate plans

   [***]    [***]

 

  (4) Paragraph 1(a)(v) is added as follows:

 

  (v) As additional compensation, Cingular agrees to pay Agent a Volume SPIFF:

 

SPIFF TABLE

 

SPIFF (1) per Authorized Subscriber (2)

--------------------------------------------------------------------------------

  

Authorized Subscribers during the

monthly SPIFF Periods (3)

--------------------------------------------------------------------------------

[***]

   [***]

[***]

   [***]

[***]

   [***]

 

  (1) In the event that Cingular makes any SPIFF payment, and within [***]
calendar days after the expiration of the monthly SPIFF Period, it is later
determined that Agent failed to meet any of the SPIFF requirements, then Agent
expressly agrees that Cingular at it’s sole discretion may withhold any other
fees, payments or commissions due Agent under this Agreement until such times as
the SPIFF is fully repaid to Cingular. No amounts may be withheld by Cingular
for any such SPIFF payment after the expiration of the referenced [***] day
period.

 

  (2) Authorized Subscribers are those Subscribers of voice or stand alone data
plans (including Blackberry, PDA Connect and Laptop Connect), (either 1 or 2
year agreements) who were activated in the Cingular or the former AT&T Wireless
activation systems

 

  (3) The monthly SPIFF Periods are April, May, June, and July 2005 and unless
otherwise extended by written agreement by the parties the SPIFF shall terminate
on July 31, 2005. Each month is its own SPIFF period for purposes of determining
SPIFF eligibility.

 

  (4) [***]

 

  (5) Paragraph 1 (a)(vi) is added as follows:

 

  (vi) The SPIFFs set forth in the SPIFF Table above are adjusted as follows:

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

2

--------------------------------------------------------------------------------

SPIFF Adjustment Table

 

Average Churn during the SPIFF Period

--------------------------------------------------------------------------------

  

Adjustment to the monthly SPIFF

--------------------------------------------------------------------------------

[***] or less

   [***]

Between [***] and [***]

   [***]

Between [***] and [***]

   [***]

Between [***] and [***]

   [***]

[***] or greater

   [***]

 

    NOTE: The SPIFF modifications will be processed monthly based on the
individual monthly churn.

 

  (6) Notwithstanding anything in the Agreement to the contrary, the Vesting
Period shall be [***] days.

 

Except as modified herein, all terms and conditions of the Agreement and all
Exhibits and any Amendments or Addenda thereto shall remain the same and in full
force and effect.

 

IN WITNESS WHEREOF the parties hereto have executed, sealed and delivered this
First Amendment in two counterparts.

 

CINGULAR WIRELESS LLC   INPHONIC, INC. Sign:   

/s/ [***]

--------------------------------------------------------------------------------

  Sign:  

/s/ [***]

--------------------------------------------------------------------------------

By:   

[***]

--------------------------------------------------------------------------------

  By:  

[***]

--------------------------------------------------------------------------------

Title:   

[***]

--------------------------------------------------------------------------------

  Title:  

[***]

--------------------------------------------------------------------------------

Date:   

3/31/2005

--------------------------------------------------------------------------------

  Date:   3-24-05

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

3

--------------------------------------------------------------------------------

SIXTH ADDENDUM TO

INTERNET-BASED SALES

NON-EXCLUSIVE

AUTHORIZED AGENCY AGREEMENT

BETWEEN

CINGULAR WIRELESS LLC (“CINGULAR”)

AND

INPHONIC, INC. (“AGENT”)

 

WHEREAS, CINGULAR and AGENT (sometimes referred to individually as a “Party” or
collectively “the Parties”) entered into the Internet-Based Sales Non-Exclusive
Authorized Agency Agreement effective August 1, 2003 as amended by the
Telemarketing Amendment effective August 1, 2004 and as further supplemented by
the First Addendum effective August 1, 2003, the Second Addendum effective
September 1, 2003, the Third Addendum effective November 1, 2004, the Fourth
Addendum (marked as Second Amendment) effective January 1, 2005 and the Fifth
Addendum effective April 1, 2005 (collectively the “Agreement”); and

 

WHEREAS, the Parties now desire to further amend the Agreement to revise the
compensation structure as is more fully described in this Sixth Addendum (the
“Amendment”).

 

NOW, THEREFORE, for and in consideration of the premises and other good and
valuable consideration, the receipt and sufficiency of which is acknowledged by
the Parties, the Parties do agree as follows:

 

  (1) Except as otherwise provided herein, all of the terms, covenants and
conditions used herein shall have the meanings ascribed to them in the
Agreement. In the event of a conflict among the terms and conditions of this
Amendment, the Agreement and any other addenda, this Amendment shall take
precedence.

 

  (2) Paragraph 1(a)(iii) of Exhibit C is deleted in its entirety and replaced
with the following:

 

“Cingular shall pay the following Activation Commission for each subscriber
activated on a 1 or 2 year (as required by applicable rate plan) Subscriber
contract:

 

Voice or Stand Alone Data Plan Monthly Access Fee

--------------------------------------------------------------------------------

   One (1) Year
Agreements

--------------------------------------------------------------------------------

  Two (2) Year
Agreements

--------------------------------------------------------------------------------

Less than $[***] and FamilyTalk

    add-ons with 24 month agreements

   $[***]   $[***]

$[***] to $[***]

   $[***]   $[***]

$[***] to $[***]

   $[***]   $[***]

  $[***] or Greater

   $[***]   $[***]

 

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

1

--------------------------------------------------------------------------------

  (3) Paragraph 1(1)(iv) of Schedule C is amended by deleting the last sentence
and replacing the last sentence with “Compensation for upgrades shall be as
follows:

 

Upgrades Plans

--------------------------------------------------------------------------------

   1 Year Agreement

--------------------------------------------------------------------------------

  2 Year Agreement

--------------------------------------------------------------------------------

All rate plates

   $[***]   $[***]

 

  (4) Paragraph 1(a)(v) is added as follow:

 

(v) As additional compensation, Cingular agrees to pay Agent a Volume SPIFF:

 

SPIFF TABLE

 

SPIFF (1) per Authorized Subscriber(2)

--------------------------------------------------------------------------------

  

Authorized Subscribers during the monthly
SPIFF Periods (3)

--------------------------------------------------------------------------------

$[***]

   [***]

$[***]

   [***]

      $[***] (4)

   [***]

 

  (1) In the event that Cingular makes any SPIFF payment, and within [***]
calendar days after the expiration of the monthly SPIFF Period, it is later
determined that Agent failed to meet any of the SPIFF requirements, then Agent
expressly agrees that Cingular at it’s sole discretion may withhold any other
fees, payment or commissions due Agent under this Agreement until such times as
the SPIFF is fully repaid to Cingular. No amounts may be withheld by Cingular
for any such SPIFF payment after the expiration of the referenced [***] day
period.

 

  (2) Authorized Subscribers are those Subscribers of voice or stand alone data
plans (including Blackberry, PDA Connect and Laptop Connect), (either 1 or 2
year agreements) who were activated in the Cingular or the former AT&T Wireless
activation systems.

 

  (3) The monthly SPIFF Periods are [***] and unless otherwise extended by
written agreement by the parties the SPIFF shall terminate on [***]. Each month
is its own SPIFF period for purposes of determining SPIFF eligibility.

 

  (4) Agent is not eligible for the $[***] SPIFF if Agent’s churn is greater
than or equal to [***] percent ([***]%) but Agent will be eligible for the next
lowest SPIFF. For purposes of the SPIFF, churn is computed as the Agent’s total
disconnects over the [***] days between [***], divided by the sum of Agent’s
beginning of month (BOM) Subscribers for those same [***] days.

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

2

--------------------------------------------------------------------------------

  (5) Paragraph 1(a)(vi) is added as follows:

 

(vi) The SPIFFs set forth in the SPIFF Table above are adjusted as follows:

 

SPIFF Adjustment Table

 

Average Churn during the [***] days between [***]

--------------------------------------------------------------------------------

   Adjustment to the SPIFF

--------------------------------------------------------------------------------

[***]% or less

   Add $[***]

Between [***]% and [***]%

   Add $[***]

Between [***]% and [***]%

   No modification

Between [***]% and [***]%

   Subtract $[***]

[***]% and greater

   Subtract $[***]

 

NOTE: The SPIFF Adjustment modifications for [***] will be processed and paid in
the normal [***] commission cycle. The [***] SPIFF Adjustment modification will
be based solely on the churn for the month of [***] and will be paid in the
normal [***] commission cycle.

 

  (6) Notwithstanding anything in the Agreement to the contrary, the Vesting
Period shall be [***] days

 

  (7) For the purposes of the SPIFF Table in section 4 and the SPIFF Adjustment
Table in section 5, Agent agrees that it will not challenge, dispute or seek
reconciliation of the data generated by the MARS Reporting Systems and in this
regard, Agent agrees that the MARS Reporting System data is accurate. Cingular
agrees that for the purposes of calculating Agent’s claim, former AT&T Wireless
Subscribers who migrate to Cingular rate plans will not be counted towards
Agent’s churn.

 

Except as modified herein, all terms and conditions of the Agreement and all
Exhibits and any Amendments or Addenda thereto shall remain the same and in full
force and effect.

 

IN WITNESS WHEREOF the parties hereto have executed, sealed and delivered this
Sixth Addendum in two counterparts.

 

CINGULAR WIRELESS LLC   INPHONIC, INC. Sign:   

[***]

--------------------------------------------------------------------------------

  Sign:  

[***]

--------------------------------------------------------------------------------

By:   

[***]

--------------------------------------------------------------------------------

  By:  

[***]

--------------------------------------------------------------------------------

Title:   

[***]

--------------------------------------------------------------------------------

  Title:  

[***]

--------------------------------------------------------------------------------

Date:   

4-15-2005

--------------------------------------------------------------------------------

  Date:  

4-14-2005

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

3

--------------------------------------------------------------------------------

THIRD AMENDMENT TO

AUTHORIZED CYBER-AGENCY AGREEMENT

BETWEEN

CINGULAR WIRELESS LLC (“CINGULAR”),

and

INPHONIC, INC. (“AGENT”)

 

WHEREAS, the parties entered into the Authorized Agency Agreement effective
August 15, 2001 (the “Agreement”); and

 

WHEREAS, the parties desire to amend said Agreement;

 

1. EXHIBIT B, is hereby deleted in its entirety and replaced with the Exhibit B
attached hereto.

 

This Addendum is effective February 1, 2003.

 

Except as modified herein, all terms and conditions of the Agreement and all
Exhibits and any Amendments or Addenda thereto shall remain the same and in full
force and effect

 

IN WITNESS WHEREOF the parties hereto have executed, sealed and delivered this
First Amendment in two counterparts.

 

CINGULAR WIRELESS LLC   INPHONIC, INC. Sign:   

/s/ [***]

--------------------------------------------------------------------------------

  Sign:  

/s/ [***]

--------------------------------------------------------------------------------

By:   

[***]

--------------------------------------------------------------------------------

  By:  

[***]

--------------------------------------------------------------------------------

Title:   

[***]

--------------------------------------------------------------------------------

  Title:  

[***]

--------------------------------------------------------------------------------

Date:    February 21, 2003   Date:   2-17-2003

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

1

--------------------------------------------------------------------------------

EXHIBIT B

 

CYBER-AGENT COMPENSATION

 

I

STANDARD UP-FRONT COMPENSATION

 

CYBER-AGENT will be paid in accordance with the schedule below per Subscriber
for each new Subscriber enrollment on a digital plan with an access charge of
more than $[***] per month for which CINGULAR does not pay different
compensation. CINGULAR shall inform CYBER-AGENT at the time a Plan is introduced
whether CINGULAR will pay CYBER-AGENT standard compensation or reduced
compensation. Certain other plans of CINGULAR currently pay reduced
compensation.

 

Access Charge

   Compensation

Greater than [***]

   [***]

Greater than [***] and less than or equal to [***]

   [***]

Lees than or equal to [***]

   [***]

 

In addition to the above compensation, CYBER-AGENT shall be paid [***] or each
new Subscriber enrolled on a 24 month contract.

 

In addition to the above compensation, CYBER-AGENT shall be paid [***] for each
new Subscriber activated during any calendar quarter in which the total number
number of subscribers activated by CYBER-AGENT exceeds [***].

 

A. The above compensation shall be paid within [***] working days following the
close of the monthly commission cycle in the Area in which the Subscriber began
using CINGULAR’s service. CYBER-AGENT will not be paid for Subscribers who
subscribe to CINGULAR’s service outside of any area specified in this Agreement.
CINGULAR reserves the right, at any time and from time to time, to change the
period used to determine payment of CYBER-AGENT compensation but by no more than
[***] calendar days. CYBER-AGENT shall be notified in writing of any change in
such period.

 

If a Subscriber does not complete [***] days of continuous active service (as
defined in Section IV of this Exhibit B) in the Area in which the Subscriber
began using CINGULAR’s service, CYBER-AGENT shell be required to repay to
CINGULAR the amount of compensation paid by CINGULAR to CYBER-AGENT for such
Subscriber. Such repayment may be deducted by CINGULAR from amounts otherwise
owed to CYBER-AGENT by CINGULAR. If such amount is not deducted by CINGULAR,
such repayment shall be made by CYBER-AGENT to CINGULAR within [***] days after
CINGULAR notifies CYBER-AGENT that the Subscriber has failed to complete [***]
days of continuous active service in the Area in which the Subscriber began
using CINGULAR’s service.

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

2

--------------------------------------------------------------------------------

B. In order to be paid within the time period set forth in Paragraph A above,
CYBER-AGENT must receive and retain appropriate paperwork, or CYBER-AGENT must
execute an electronic, signatureless customer agreement and service subscription
process, including the capture of encrypted subscriber information for
Subscribers activated by CYBER-AGENT as prescribed or approved by CINGULAR. No
compensation will be paid unless all needed subscriber information is accurately
completed to CINGULAR’s satisfaction and in accordance with CINGULAR’s approved
procedures. CYBER-AGENT will produce, within seventy-two hours of request by
CINGULAR, the subscriber information, including evidence of subscriber identity
and electronic signature for any Subscriber activated by CYBER-AGENT. Failure of
CYBER-AGENT to produce such subscriber information as here provided shall be a
material breach of this Agreement.

 

Additionally, CINGULAR shall not be obligated to pay any compensation to
CYBER-AGENT for any Subscriber whom CYBER-AGENT enrolls on CINGULAR’s CRS with
any unapproved by CINGULAR, FCC type Equipment or Equipment which does not meet
the manufacturer’s recommendations. In order to ensure that compensation is
appropriately credited to CYBER-AGENT’s account, CYBER-AGENT must supply
CINGULAR with the correct security code when submitting activations.

 

C. CYBER-AGENT is responsible for obtaining the deposit, if any, required from
subscribers enrolled by CYBER-AGENT. CINGULAR shall deduct from amounts
otherwise owed to CYBER-AGENT the amounts of such deposits. If such amount is
not deducted by CINGULAR, such payment shall be made by CYBER-AGENT to CINGULAR
within thirty (30) days after CINGULAR notifies CYBER-AGENT that the payment is
due.

 

D. A Subscriber who is enrolled by CYBER-AGENT and has attained [***] days of
continuous active service and who then voluntarily disconnects and reconnects
within [***] day period shall not be included in CYBER-AGENT’s count of Gross
Additional Customers and CINGULAR shall not pay any additional Up-Front
compensation to CYBER-AGENT for any such Subscriber.

 

If, notwithstanding the above, CINGULAR pays CYBER-AGENT compensation for a
Subscriber described in this Paragraph D, CINGULAR may, in its discretion
require CYBER-AGENT to repay to CINGULAR the amount of compensation paid by
CINGULAR to CYBER-AGENT for such Subscriber. Such repayment may be deducted by
CINGULAR from amounts otherwise owed to CYBER-AGENT by CINGULAR If such amount
is not deducted by CINGULAR, such repayment shall be made by CYBER-AGENT to
CINGULAR within [***] days after CINGULAR notifies CYBER-AGENT that the
repayment is due. Provided, however, CINGULAR shall not require CYBER-AGENT to
repay any compensation which was paid for such Subscriber after [***] days from
the date of the last service activation of such Subscriber.

 

Additionally, if a Subscriber changes telephone numbers or Equipment, such
Subscriber shall not be included in CYBER-AGENT’s count of Gross Additional
Customers because of such change, and CINGULAR shall not pay any additional
compensation to CYBER-AGENT

--------------------------------------------------------------------------------

[***]

INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL TREATMENT
HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE SECURITIES
AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES AND EXCHANGE
ACT OF 1934, AS AMENDED.

 

3

--------------------------------------------------------------------------------

for any such Subscriber because of such change. Subscribers shall be deemed to
have changed telephone number or equipment when one person disconnects service,
another person subscribes to the service, but in CINGULAR’s sole judgment, the
second subscription is used by the original Subscriber. The provisions of this
Paragraph D shall apply only to Subscriber enrollment in the Area in which the
Subscriber began using CINGULAR’s service.

 

E. A Subscriber who is enrolled by CYBER-AGENT and has attained [***] days of
continuous active service and who then is disconnected for nonpayment and is
subsequently reconnected shall not be included in CYBER-AGENT’s count of Gross
Additional Customers and CINGULAR shall not pay any additional Up-Front
compensation to CYBER-AGENT for any such Subscriber.

 

F. Should CINGULAR, in its sole discretion, determine that CYBER-AGENT has
inflated or otherwise manipulated its count of Gross Additional Customers by
falsifying applications, adding nonexistent Subscribers, adding Subscribers who
do not use minimal amounts of airtime, or by any other means or methods, then
CINGULAR shall, in addition to any other rights it may have under this
Agreement, have the right to immediately terminate this Agreement and/or to
collect from CYBER-AGENT, and CYBER-AGENT agrees to pay to CINGULAR, all
payments made to CYBER-AGENT by CINGULAR for each such Subscriber and all
amounts due for unpaid bills for service for each such Subscriber. CYBER-AGENT
agrees to pay any amounts due to CINGULAR within thirty (30) days after CINGULAR
provides evidence to CYBER-AGENT of such actions. Provided, however, CINGULAR
shall not require CYBER-AGENT to repay any compensation which was paid for such
Subscriber after [***] months from such Subscriber’s service activation date.

 

G. If CYBER-AGENT activates a cellular telephone number and submits the number
to CINGULAR, and on the date of submission of the number to CINGULAR the
equipment is not installed or picked up by the Subscriber, or if the Subscriber
returns the equipment (a “no install”), CYBER-AGENT agrees to notify CINGULAR of
the no install by the close of business on the second day following the
submission of the number to CINGULAR. If CYBER-AGENT fails to notify CINGULAR of
the no install within the above time, CYBER-AGENT agrees to pay CINGULAR, or
allow CINGULAR to deduct from compensation otherwise due to CYBER-AGENT, the sum
of $[***] per no install to compensate CINGULAR for the costs incurred in
processing the no install. CINGULAR shall also have the right to deduct any
compensation which was paid for such a no install.

 

H. If CYBER-AGENT fails to notify a Subscriber of any charges due for CINGULAR’s
CRS, including activation fees, access charges, or per minute charges, or if
CYBER-AGENT misrepresents or provides inadequate information about any such
charges, the size of the coverage area, or anything else about CINGULAR’s CRS to
a Subscriber, CINGULAR shall have the right to deduct from commissions otherwise
due to CYBER -AGENT, or CYBER-AGENT agrees to pay CINGULAR upon demand, an
amount equal to any amount which CINGULAR pays to or allows the Subscriber for
such charges of which the Subscriber was not notified or which were
misrepresented to the Subscriber.

--------------------------------------------------------------------------------

[***]

INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL TREATMENT
HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE SECURITIES
AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES AND EXCHANGE
ACT OF 1934, AS AMENDED.

 

4

--------------------------------------------------------------------------------

 

Further, if CYBER-AGENT fails to program any Subscriber Equipment correctly and
according to recommendations made and/or standards set by the manufacturer
and/or CINGULAR (such recommendations and/or standards shall include but not be
limited td programming for expanded spectrum), CINGULAR shall have the right to
deduct from compensation otherwise due to CYBER-AGENT, or CYBER-AGENT agrees to
pay CINGULAR upon demand, an amount determined by CINGULAR for such faulty
programming. CINGULAR will notify CYBER-AGENT in advance of such amount.

 

I. If CYBER-AGENT activates a number and the billed name and address reflect the
CYBER-AGENT’s name and/or address and not the actual Subscriber (or his or her
employer), CINGULAR may charge back the compensation paid to CYBER-AGENT and
CYBER-AGENT agrees to be responsible for all unpaid bills for service for such a
number.

 

J. This section intentionally deleted.

 

K. No compensation will be paid to CYBER-AGENT for numbers activated by, and in
the name of, CYBER-AGENT, its Distribution Partner’s, affiliates, employees, any
person included in the definition of CYBER-AGENT, and the like, if CINGULAR
determines such activations are for rental or ether resale purposes.

 

II

UPGRADES

 

CINGULAR shall pay compensation for existing Subscribers who purchase new
Equipment from AGENT, substitute such Equipment for their existing Equipment,
comply with any other requirements CINGULAR may impose for Subscribers
upgrading, including by way of example, securing an executed extension of the
contract for WCS, provided that such Subscribers meet the standards of
CINGULAR’s Up-Grade Policy as it exists from time to time. Compensation for
upgrades shall be as follows: [***] Dollars.

 

III

COMPENSATION MODIFICATION

 

Twice each calendar year, CINGULAR shall have the right to review and modify any
part of this Exhibit, except CYBER-AGENT compensation. Written notice will be
furnished to CYBER-AGENT stating the date of such modifications.

 

On each [***] month anniversary, CINGULAR shall have the right to review and
modify any part of the CYBER-AGENT Compensation. Modification to Cyber-Agent
Compensation shall not exceed [***] percent [***]. Thirty days written notice
will be furnished by CINGULAR to CYBER-AGENT stating the effective date of such
modification.

 

IV

GENERAL

 

A. Continuous active service refers to the use of CINGULAR’s CRS without
interruption, either voluntary or involuntary.

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

5

--------------------------------------------------------------------------------

 

For purposes of calculating continuous active service, a Subscriber who is
disconnected for nonpayment and is reconnected to CINGULAR’s service in the same
billing cycle shall be considered as having continuous active service.

 

B. If CYBER-AGENT receives Equipment under any CINCULAR program and invoices are
not timely paid, or if CYBER-AGENT owes CINGULAR amounts for any other reason,
including, but not limited to, all amounts due for unpaid bills for cellular
service or equipment provided to CYBER-AGENT, its officers, employees,
principals or affiliates, CINGULAR reserves the right to deduct such unpaid
amounts from CYBER-AGENT’S compensation.

 

CYBER-AGENT understands that it will be invoiced for lost, stolen and damaged
Equipment which has been shipped by CINGULAR or CINGULAR’s supplier in
accordance with standard practices.

 

C. If CYBER-AGENT believes there are any discrepancies in commission payments,
CYBER-AGENT must submit a request for reconciliation within [***] days from the
date of such payment.

 

D. If CINGULAR believes that CYBER-AGENT may cease doing business as a CINGULAR
CYBER-AGENT or if CINGULAR determines that this Agreement may terminate for any
other reason, then CINGULAR may, in its sole discretion, withhold compensation
otherwise due to CYBER-AGENT in order to cover chargebacks or other deductions
from CYBER-AGENT’s compensation that CINGULAR may make for Subscribers who do
not complete [***] days of continuous active service. CINGULAR shall inform
CYBER-AGENT in such a case of the reasons for withholding compensation.

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

6

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FOURTH AMENDMENT TO

AUTHORIZED CYBER-AGENCY AGREEMENT

BETWEEN

CINGULAR WIRELESS LLC (“CINGULAR”),

and

INPHONIC, INC. (“CYBER-AGENT”)

 

WHEREAS, the parties entered into the Authorized Agency Agreement effective
August 15, 2001 (the “AGREEMENT”); and

 

WHEREAS, the parties desire to amend said AGREEMENT;

 

  1. The following new paragraph is added to the AGREEMENT:

 

CYBER-AGENT has requested access to certain systems of CINGULAR for the sole
purpose of upgrading customer’s equipment in accordance with CINGULAR’S upgrade
policy as it may be amended from time to time.

 

CINGULAR hereby grants to CYBER-AGENT a royalty free, non-exclusive,
non-transferable license, for the territory of the United States of America
(including Puerto Rico) during the term of this AGREEMENT, to the technology
owned by CINGULAR or which CINGULAR has the right to license or sublicense, for
the sole purpose of upgrading CINGULAR’S Subscriber Equipment and for no other
purpose.

 

CYBER-AGENT will not itself, or through any parent, subsidiary, affiliate, agent
or other third party, decompile, disassemble, translate, create by reverse
engineering or otherwise recreate any portion of the Cingular Technology, or
attempt to discover any source code or underlying ideas or algorithms of any
Cingular Technology. CINGULAR shall use the Cingular Technology only as
explicitly provided in this Agreement and shall not adapt, modify or use any
Cingular Technology to create a derivative work.

 

The governing principals for the use of the Cingular Technology are attached
hereto as Exhibit E. Failure to comply with such principals shall be a material
breach of the AGREEMENT.

 

This Addendum is effective April 1, 2003.

 

Except as modified herein, all terms and conditions of the Agreement and all
Exhibits and any Amendments or Addenda thereto shall remain the same and in full
force and effect.

 

IN WITNESS WHEREOF the parties hereto have executed, scaled and delivered this
First Amendment in two counterparts.

 

1

--------------------------------------------------------------------------------

CINGULAR WIRELESS LLC   INPHONIC, INC. Sign:   

/s/ [***]

--------------------------------------------------------------------------------

  Sign:  

/s/ [***]

--------------------------------------------------------------------------------

By:   

[***]

--------------------------------------------------------------------------------

  By:  

[***]

--------------------------------------------------------------------------------

Title:   

[***]

--------------------------------------------------------------------------------

  Title:  

[***]

--------------------------------------------------------------------------------

Date:    February 21, 2003   Date:   2-17-2003

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

2

--------------------------------------------------------------------------------

EXHIBIT E

 

Customer Service Module Governing Principles

 

Account Authorization

 

•   Monitor for POS.com Customer Service Module shall be located to prevent
customers from viewing screen.

 

•   Agent shall not allow customer to view data provided by POS.com Customer
Service Module.

 

•   Agent should only access customer’s accounts for customers who request an
Equipment upgrade.

 

•   Customer will be required to provide their social security number in
addition to their wireless number or account number.

 

•   Agent is required to validate any billing passwords that appear on the
account before proceeding with customer inquiry or transaction.

 

•   Agent should follow any priority notes or customer service notes that appear
on customer’s accounts. Agent shall not share the contents of notes with
customers.

 

•   Agent should only make changes requested by the customer or authorized users
of the account.

 

Upgrades

 

•   Agent will only be paid for upgrades processed via “Upgrade” link in
Customer Service module. A la carte changes made via other links in the
application will not result in a compensation activity.

 

•   Eligibility criteria are managed by Cingular Wireless and may change
periodically without notice.

 

•   Purchase of a new handset and extension of a customer’s contract by a
minimum of 1 year is required for all upgrades. (subject to revision from time
to time)

 

•   Upgrade effective dates are required to be the same day customer signs the
contract extension.

 

•   Any unauthorized upgrades may result in the removal of Customer Service
functionality.

 

ESN / SIM / IMEI Changes

 

•   Double-check all numbers including ESN, SIM and IMEI before submitting to
ensure it was keyed in correctly.

 

•   GAIT phones require an ESN, SIM, and IMEI to be activated correctly.

 

•   Any unauthorized equipment changes may result in the removal of Customer
Service functionality.

 

3

--------------------------------------------------------------------------------

FIRST ADDENDUM TO

AGREEMENT

BETWEEN

Cingular Wireless, LLC (“CARRIER”)

and

INPHONIC, INC. (“AGENT”)

 

WHEREAS, the parties entered into an Agreement effective July 1, 2003
(“Agreement”); and

 

WHEREAS, CARRIER is providing AGENT with additional compensation on a temporary
basis; and

 

WHEREAS, the parties desire to amend said Agreement to reflect these intentions;

 

NOW THEREFORE, in consideration of the premises and other good and valuable
consideration, the receipt and sufficiency of which is hereby acknowledged, it
is agreed as follows:

 

In addition to the compensation otherwise payable under the Agreement, CINGULAR
shall pay the following additional compensation:

 

Gross Adds Per Month:

--------------------------------------------------------------------------------

  

Bonus Compensation:

--------------------------------------------------------------------------------

[***]

   [***]

[***]

   [***]

[***]

   [***]

 

The above compensation shall otherwise be paid in accordance with the terms of
the Agreement including the chargeback provisions. The bonus compensation levels
above are not cumulative.

 

This Addendum is effective July 1, 2003.

 

This Addendum may be changed or terminated by CARRIER at any time, upon thirty
(30) days written notice, with or without cause upon notice by any means,
including fax, first class mail, overnight courier or otherwise, to AGENT.

 

Except as modified herein, all terms and conditions of the Agreement and all
Exhibits and Addenda thereto shall remain the same and in full force and effect.

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

1

--------------------------------------------------------------------------------

IN WITNESS WHEREOF the parties hereto have executed, sealed and delivered this
Addendum in two counterparts.

 

CINGULAR WIRELESS LLC   INPHONIC, INC. Sign:   

/s/ [***]

--------------------------------------------------------------------------------

  Sign:  

/s/ [***]

--------------------------------------------------------------------------------

By:   

[***]

--------------------------------------------------------------------------------

  By:  

[***]

--------------------------------------------------------------------------------

Title:   

[***]

--------------------------------------------------------------------------------

  Title:  

[***]

--------------------------------------------------------------------------------

Date:    8-13-03   Date:   8-12-03

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

2

--------------------------------------------------------------------------------

SECOND ADDENDUM TO

AGREEMENT

BETWEEN

CINGULAR WIRELESS, LLC,

d/b/a CINGULAR WIRELESS

AND

INPHONIC, INC

 

WHEREAS, the parties entered into an Agreement effective August 1, 2003; and

 

WHEREAS, CINGULAR is offering a new and unique service plan to be known as the
Data Connect Stand Alone Rate Plans (the “Data Connect Plan”) to its customers;
and

 

WHEREAS, AGENT desires to offer the Data Connect Plan to its customers and
CINGULAR desires to allow AGENT to offer the Data Connect Plan in the Areas
where AGENT is authorized to enroll Subscribers; and

 

WHEREAS, the parties desire to amend said Agreement to reflect these intentions;

 

NOW THEREFORE, in consideration of the premises and other good and valuable
consideration; the receipt and sufficiency of which is hereby acknowledged, it
is agreed as follows:

 

The following language shall be added to the commission provisions of the
Agreement:

 

As long as CINGULAR offers the Data Connect Plan to new Subscribers in the Area,
if AGENT enrolls a qualified Subscriber under the Data Connect Plan, AGENT shall
be compensated [***] dollars for such new Subscriber enrollment in lieu of any
other compensation payable under the Agreement or any addenda thereto.
Notwithstanding the foregoing, if Data Connect is added as an adjunct to any
other plan (“Feature”) then compensation shall be paid as prescribed under the
Agreement for a Feature.

 

Notwithstanding the foregoing, if a Subscriber does not complete the minimum
period of continuous active service as required by the Agreement in the Area in
which the Subscriber began using CINGULAR’s service for the vesting of
compensation, AGENT shall be required to repay to CINGULAR the amount of
compensation paid by CINGULAR to AGENT for such Subscriber (including any amount
retained by AGENT out of the deposit required for the Data Connect Plan). Such
repayment may be deducted by CINGULAR from amounts otherwise owed to AGENT by
CINGULAR. If such amount is not deducted by CINGULAR, such repayment shall be
made by AGENT to CINGULAR within thirty (30) days after CINGULAR notifies AGENT
that the Subscriber has failed to complete the minimum period of continuous
active service as required by the Agreement.

 

The compensation for Subscriber enrollment under the Data Connect Plan shall be
paid in accordance with the other provisions of the Agreement regarding the
payment of compensation.

 

Agent acknowledges and agrees that from time to time, Cingular shall designate
certain equipment models as eligible for activation on Data Connect Plans, that
are not eligible for

 

1

--------------------------------------------------------------------------------

activation on traditional rate plans (“Designated Equipment”). Agent
acknowledges and agrees that in the event of activation of a Designated
Equipment on a traditional rate plan, Agent shall not be entitled to any
commission for such activation.

 

This Addendum is effective September 1, 2003.

 

This Addendum may be terminated by CINGULAR at any time, upon thirty (30) days
written notice, with or without cause upon notice by any means, including fax,
first class mail, overnight courier or otherwise, to AGENT.

 

Except as modified herein, all terms and conditions of the Agreement and all
Exhibits and Addenda thereto shall remain the same and in full force and effect.

 

IN WITNESS WHEREOF the parties hereto have executed, sealed and delivered this
Addendum in two counterparts.

 

CINGULAR WIRELESS LLC,

d/b/a CINGULAR WIRELESS

  INPHONIC, INC. By:   

/s/ [***]

--------------------------------------------------------------------------------

  By:  

/s/ [***]

--------------------------------------------------------------------------------

Title:   

[***]

--------------------------------------------------------------------------------

  Title:  

[***]

--------------------------------------------------------------------------------

Date:    9-09-03   Date:   9-4-2003

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

2

--------------------------------------------------------------------------------

THIRD ADDENDUM TO

AGREEMENT

BETWEEN

CINGULAR WIRELESS LLC,

d/b/a CINGULAR WIRELESS

AND

INPHONIC, INC

 

WHEREAS, the parties entered into an Agreement effective August 1, 2003
(“Agreement”); and entered into a Data Connect addendum effective September 1,
2003.

 

WHEREAS, CINGULAR is offering new and unique service plans known as Cingular
Xpress Mail w/ Blackberry and Laptop Connect Stand Alone Rate Plans (the “Stand
Alone Data Plans”) to its customers; and

 

WHEREAS, AGENT desires to offer the Stand Alone Data Plans to its customers and
CINGULAR desires to allow AGENT to offer the Stand Alone Data Plans in the Areas
where AGENT is authorized to enroll Subscribers; and

 

WHEREAS, the parties desire to amend said Agreement / Addendum to reflect these
intentions;

 

NOW THEREFORE, in consideration of the premises and other good and valuable
consideration, the receipt and sufficiency of which is hereby acknowledged, it
is agreed as follows:

 

The following language shall be added to the commission provisions of the
Agreement:

 

As long as CINGULAR offers the Stand Alone Data Plans to new Subscribers in the
Area, if AGENT enrolls a qualified Subscriber under the Stand Alone Data Plans,
AGENT shall be compensated per the following schedule for such new Subscriber
enrollment in lieu of any other compensation payable under the Agreement or any
addenda thereto. Notwithstanding the foregoing, if Stand Alone Data Plans are
added as an adjunct to any other plan (“Feature”) then compensation shall be
paid as prescribed under the Agreement for a Feature.

 

Rate Plan Code

--------------------------------------------------------------------------------

  

Rate Plan Name

--------------------------------------------------------------------------------

  

Monthly Access

--------------------------------------------------------------------------------

  

Agent Commission

12 mth contract

--------------------------------------------------------------------------------

  

Agent Commission

24 mth contract

--------------------------------------------------------------------------------

XRE3

   Cingular Xpress Mail w/Blackberry 3MB    [***]    [***]    [***]

XREU

   Cingular Xpress Mail w/Blackberry Unlimited    [***]    [***]    [***]

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

1

--------------------------------------------------------------------------------

ZB12

   Laptop Connect 10MB    [***]    [***]    [***]

ZB22

   Laptop Connect 20MB    [***]    [***]    [***]

ZB42

   Laptop Connect 40MB    [***]    [***]    [***]

ZB62

   Laptop Connect 60MB    [***]    [***]    [***]

ZBUL

   Laptop Connect Unlimited    [***]    [***]    [***]

 

Notwithstanding the foregoing, if a Subscriber does not complete the minimum
period of continuous active service as required by the Agreement in the Area in
which the Subscriber began using CINGULAR’s service for the vesting of
compensation, AGENT shall be required to repay to CINGULAR the amount of
compensation paid by CINGULAR to AGENT for such Subscriber (including any amount
retained by AGENT out of the deposit required for the Stand Alone Data Plans).
Such repayment may be deducted by CINGULAR from amounts otherwise owed to AGENT
by CINGULAR. If such amount is not deducted by CINGULAR, such repayment shall be
made by AGENT to CINGULAR within [***] days after CINGULAR notifies AGENT that
the Subscriber has failed to complete the minimum period of continuous active
service as required by the Agreement.

 

The compensation for Subscriber enrollment under the Stand Alone Data Plans
shall be paid in accordance with the other provisions of the Agreement regarding
the payment of compensation.

 

Agent acknowledges and agrees that from time to time, Cingular shall designate
certain equipment models as eligible for activation on Stand Alone Data Plans,
that are not eligible for activation on traditional rate plans (“Designated
Equipment”). Agent acknowledges and agrees that in the event of activation of a
Designated Equipment on a traditional rate plan, Agent shall not be entitled to
any commission for such activation.

 

This Addendum is effective November 1, 2003.

 

This Addendum may be terminated by CINGULAR at any time, upon thirty (30) days
written notice, with or without cause upon notice by any means, including fax,
first class mail, overnight courier or otherwise, to AGENT.

 

Except as modified herein, all terms and conditions of the Agreement and all
Exhibits and Addenda thereto shall remain the same and in full force and effect.

 

IN WITNESS WHEREOF the parties hereto have executed, sealed and delivered this
Addendum in two counterparts.

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

2

--------------------------------------------------------------------------------

CINGULAR WIRELESS LLC

d/b/a CINGULAR WIRELESS

  INPHONIC, INC. By:   

/s/ [***]

--------------------------------------------------------------------------------

  By:  

/s/ [***]

--------------------------------------------------------------------------------

Title:   

[***]

--------------------------------------------------------------------------------

  Title:  

[***]

--------------------------------------------------------------------------------

Date:   

11/1/2003

--------------------------------------------------------------------------------

  Date:  

11/1/2003

--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

[***] INDICATES MATERIAL THAT HAS BEEN OMITTED AND FOR WHICH CONFIDENTIAL
TREATMENT HAS BEEN REQUESTED. ALL SUCH OMITTED MATERIAL HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2 UNDER THE SECURITIES
AND EXCHANGE ACT OF 1934, AS AMENDED.

 

3