Exhibit 10.18

PINO CHAT Services
Agreement
between
EURO RSCG and JABBER

Date: JULY 23th , 2002

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PINO CHAT Services
Agreement
between
EURO RSCG and Jabber

BENJAMENS VAN DOORN EURO RSCG B.V., a Dutch company with limited liability,
whose registered office is in Amstelveen, the Netherlands, represented by C.
Middeldorp, Managing Director, hereinafter referred to as “EURO RSCG”

and

Jabber, Inc., a Delaware corporation with principal offices located at 1899
Wynkoop, Suite 600, Denver, Colorado 80202, represented by Robert Balgley, Chief
Executive Officer, hereinafter referred to as “JABBER”

Whereas

•  
NOKIA CORPORATION, NOKIA MOBILE PHONES business group, hereinafter NOKIA, will
organize a new multimedia game in 2002, codename PINO (-project) or PINO;

•  
EURO RSCG shall carry out the PINO project for NOKIA as prime contractor;

•  
EURO RSCG wishes to involve JABBER in the PINO project for delivering of Chat
Services as mentioned in this contract and described in Attachment A;

•  
EURO RSCG desires to obtain from JABBER for this PINO project and JABBER desires
to provide EURO RSCG with the services described in this Agreement on the terms
and conditions set forth in this Agreement;

•  
Jabber will be the provider of the Services described in this Agreement.

Therefore Parties agree as follows:

The PINO Chat Services Agreement, dated as of the Effective Date, is set forth
below.

This Agreement is the complete and exclusive agreement between the
Partiesregarding the subject matter of this Agreement, and replaces any prior
oral or written communications between the Parties with respect to the subject
matter of this Agreement.

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By signing below, the Parties agree to be bound by the terms of this Agreement.
Once signed, unless prohibited by applicable law, any reproduction of this
Agreement made by reliable means (for example, photocopy or facsimile) is
considered an original.

Agreed to     Agreed to:
   

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Benjamens van Doorn EURO RSCG B.V.     Jabber Inc.

      By: 
/s/ CHRIS MIDDELDORP

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  By: 
/s/ GWENAEL HAGAN

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    Authorized Signature Authorized Signature

Chris Middeldorp, Managing Director  
Gwenael Hagan, Chief Financial Officer

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Name and Title

Date:                                        
                                           

Place:                                         
                                         

                                                                                
            

Address

Burg. A. Colijnweg 2
1182 AL Amstelveen
The Netherlands   Name and Title

Date:                                                                         

Place:                                                                        

                                                                                
  

Address

1899 Wynkoop
Suite 600
Denver, Colorado 80202

 

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1.0 Definitions   Attachments   2.0 Term   A      Service descriptions   3.0
Conflicts   B      Service Levels   4.0 Management of this Agreement  
C      Charges        4.1Project Executives   D      Transition Phase  
     4.2Steering Committee   E      Milestones        4.3Dispute Resolution  
F      Software/hardware        4.4Personnel   G      Facilities  
     4.5Change            4.6Meetings       5.0 Services      
     5.1Description of Services            5.2Transition Phase      
     5.3Software            5.4Services Machines            5.5Required Consents
      6.0 Charges, Credits, and Payments            6.1Charges      
     6.2Payments       7.0 Termination            7.1Termination for Convenience
           7.2Termination for Cause       8.0 Confidential Information       9.0
Intellectual Property Rights       10.0 Indemnification       11.0 Limitation of
Liability       12.0 Warranty       13.0 General            13.1 Assignment and
Binding Nature            13.2 Data Privacy            13.3 Environmental      
     13.4 Facilities            13.5 Force Majeure            13.6 Freedom of
Action            13.7 Governing Law And Jurisdiction            13.8
Limitations Period            13.9 Modifications            13.10 Notifications
and Approvals            13.11 Publicity            13.12 Relationship          
         13.13 Risk of Loss            13.14 Severability            13.15
Survival            13.16 Third Party Beneficiaries            13.17 Waiver    
 

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1.       Definitions

The following terms have the meanings set forth below.

  a.   Affiliate means any entity controlling, controlled by, or under common
control with PARTY or EURO RSCG. The term “Control” and its correlative
meanings, “controlling,” “controlled by” and “under common control with,” means
the legal, beneficial or equitable ownership, directly or indirectly, of more
than fifty percent of the aggregate of all voting equity interests in an entity.
        b.   Agreement means this agreement, dated as of the Effective Date,
between EURO RSCG and JABBER and its Attachments.         c.   Applications
Software means the programs, including all supporting documentation, source code
(Only for the custom made PINO parts), and media that:         1.   perform
specific data processing and telecommunication tasks; and         2.   are
listed as Applications Software in Attachment (Software).         d.  
Attachments mean the Attachments if applicable and Exhibits, collectively.      
  e.   Breaching Party has the meaning set forth in Section 7 (Termination) of
this Agreement.         f.   Confidential Information has the meaning set forth
in Section 8 (Confidential Information) of this Agreement.         g.   Defense
has the meaning set forth in Section 10 (Indemnification) of this Agreement.    
    h.   Defense Costs means reasonable attorneys’ fees and costs of
investigation incurred by the Indemnified Party in connection with defending a
claim subject to indemnification under Section 10 (Indemnification) of this
Agreement.         i.   Derivative Work means a work based on one or more
preexisting works, including a condensation, transformation, translation,
modification, expansion, or adaptation, that, if prepared without authorization
of the owner of the copyright of such preexisting work, would constitute a
copyright infringement under applicable law.         j.   Discloser has the
meaning set forth in Section 8 (Confidential Information) of this Agreement.    
    k.   Dispute Resolution Process has the meaning set forth in Section 4.3
(Dispute Resolution) of this Agreement.         l.   Effective Date means the
date of signing as stated in this agreement         m.   Exhibit means the
exhibit, if any, expressly referenced in and attached to an Attachment.        
n.   Expiration Date means ECT 23:59 hourson 31 December 2002.         o.  
Facilities means any location:         1.   leased, rented, or used by EURO RSCG
that PARTY may use in providing the Services; and         2.   that is listed in
Attachment G (Facilities).         p.   Force Majeure Event has the meaning set
forth in Section 13.5 (Force Majeure) of this Agreement.         q.   Hazardous
Material means any substance or material classified or considered hazardous or
toxic under applicable law.         s.   PARTY Products means PARTY designated
software made generally available by PARTY or its Affiliates.         t.  
JABBER Regulatory Requirements means the laws applicable to JABBER in its
capacity as an information technology services provider.         u.  
Indemnified Party has the meaning set forth in Section 10.0 (Indemnification) of
this Agreement.

  v.   Indemnifying Party has the meaning set forth in Section 10.0
(Indemnification) of this Agreement.

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  w.   Materials means expressions of literary works or other works of
authorship (such as programs, program listings, programming tools,
documentation, reports, drawings and similar works) that are developed by PARTY,
or by PARTY and EURO RSCG, under this Agreement, delivered by PARTYto EURO RSCG
as part of the Services, and are not available under vendor software license
agreements (including license agreements for PARTY Products). Materials do not
include the underlying literary works or other works of authorship upon which
such Materials are based.

  x.   Milestones are listed in Attachment E (Milestones).         y.   Services
Charge means the charges to EURO RSCG for the Services of PARTY as mentioned in
section 6         z.   Invoice has the meaning set forth in Section 6.1
(Charges) of this Agreement.         aa.   EURO RSCG means Benjamens van Doorn
EURO RSCG BV, a wholly owned subsidiary of Benjamens van Doorn Groep Nederland
B.V and any other affiliated Benjamens van Doorn Groep Nederland B.V. company  
      ab.   EURO RSCG Data means any information relating to an identifiable
individual (Personal Data) that PARTY processes on behalf of EURO RSCG in
performing the Services. EURO RSCG Data excludes Personal Data processed by
PARTY for any reason other than PARTY’s performance of the Services;         ac.
  EURO RSCG-Provided Product means any equipment, system, program, product, or
business process provided to PARTY by EURO RSCG under this Agreement or used by
EURO RSCG in conjunction with the Services.         ad.   EURO RSCG Regulatory
Requirements means the laws applicable to EURO RSCG.         ae.   PINO means
the all media game organized by NOKIA CORPORATION, Nokia Mobile Phones business
group with its affiliates having its principal office at Keilalahdentie 4,
FIN-02150 Espoo, Finland.         af.   Nonbreaching Party has the meaning set
forth in Section 7.0 (Termination) of this Agreement.         ag.  
Nonperforming Party has the meaning set forth in Section 13.5 (Force Majeure) of
this Agreement.         ah.   Other Products has the meaning set forth in
Section 12.0 (Warranty) of this Agreement.         ai.   Owner has the meaning
set forth in Section 9.0 (Intellectual Property Rights) of this Agreement.      
  aj.   Party means either Jabber or EURO RSCG, alternatively.         ak.  
Parties means Jabber and EURO RSCG, collectively.         al.   Payable Date has
the meaning set forth in Section 6.2 (Payments) of this Agreement.         am.  
Procedures Manual means the manual (electronic or hard copy) describing the
operating processes and procedures governing the performance of the Services.
The Procedures Manual is a Type II Materials.         an.   Project Executive
has the meaning set forth in Section 4.1 (Project Executives) of this Agreement.
        ao.   Recipient has the meaning set forth in Section 8.0 (Confidential
Information) of this Agreement.         ap.   Required Consents means any
consents or approvals required to give to PARTY and its Affiliates the right or
license to use, execute, reproduce, display, perform, distribute copies of, and
modify (including creating Derivative Works), any services, products, programs,
materials, information, or facilities that PARTY may use or access in providing
the Services under this Agreement.         aq.   Residual Information has the
meaning set forth in Section 8.0 (Confidential Information) of this Agreement.  
      ar.   Attachments means the Attachments expressly referenced in and
attached to this Agreement. An Attachment includes, if applicable, the Exhibits
expressly referenced in and attached to an Attachment.

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  as.   Services means the information technology services and functions
provided by PARTY to EURO RSCG, as set forth in Attachment A (Services and
Support Responsibilities).

  at.   Service Levels means the service delivery criteria established for
certain of the Services, as set forth in Attachment B (Service Levels).        
au.   Services Machines means machines that are owned, leased, or rented by
PARTY and used by PARTY to provide the Services. Machines located at the
Facilities are listed as Services Machines in Attachment F (Machines).        
av.   Software means Applications Software and Systems Software, collectively.  
      aw.   Steering Committee has the meaning set forth in Section 4.2
(Steering Committee) of this Agreement.         ax.   Subcontractors means
contractors, vendors, agents, and consultants selected and retained by PARTY or
EURO RSCG, respectively.         ay.   Systems Software means the programs,
including all source code (meaning only the custom made PINO parts), supporting
documentation and media that:         1.   perform tasks basic to the
functioning of data processing and telecommunication; and         2.   are
required to operate the Applications Software.         b.   Term has the meaning
set forth in Section 2.0 (Term) of this Agreement.         bb.   Third Party and
Third Parties means any entity or person other than PARTY and EURO RSCG, NOKIA
CORPORATION and their respective Affiliates, directors, officers, and employees.
        bc.   Transition Phase has the meaning set forth in Section 5.2
(Transition of Services) of this Agreement.         bd.   Type I Materials has
the meaning set forth in Section 9.0 (Intellectual Property Rights) of this
Agreement.         be.   Type II Materialshas the meaning set forth in Section
9.0 (Intellectual Property Rights) of this Agreement.

2.0      Term

  This Agreement begins on the Effective Date and expires on the Expiration Date
(the Term), unless earlier terminated or extended under the terms of this
Agreement. The Expiration date will be 31st of December 2002

3.0      Conflicts

  If there is a conflict among the terms in the various documents within this
Agreement:

  a.   to the extent the conflicting provisions can reasonably be interpreted so
that such provisions are consistent with each other, such consistent
interpretation will prevail; and         b.   to the extent Section 3.0 (a)
(Conflicts; consistency) does not apply, the following order of precedence will
prevail:         1.   this Agreement (exclusive of its Attachments) will prevail
over a conflicting term in its Attachments with the exception of Section 3.0
(b3); and         2.   an Attachment will prevail over a conflicting term in the
Exhibits.         3.   By way of exception to Section 3.0 (b1) applies that
solely with regard to Standard “off the shelf” software, Sections 13, 14, 22,
23, and 29 of Attachment F will prevail over this agreement. Standard “off the
shelf” software is defined as: all (parts of) software not custom made or
developed under this agreement.

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4.0      Management of this Agreement

4.1      Project Executives

  a.   PARTY and EURO RSCG will each appoint an individual (the Project
Executives) who has the authority to represent and bind PARTY and EURO RSCG,
respectively, in connection with all aspects of this Agreement.         b.  
Before assigning an individual as a Project Executive, initially and
subsequently, PARTY and EURO RSCG will:         1.   introduce the individual to
the other;         2.   consistent with its personnel practices, provide the
other with any information reasonably requested regarding the individual; and  
      3.   discuss any reasonable objections the other may have to such
assignment.         b.   Each Party will confirm to the other in writing the
names of their respective representatives (Project Executives, Steering
Committee members and Lead Executives) and any changes therein.

4.2      Steering Committee

  a.   PARTY and EURO RSCG will create a committee (the Steering Committee)
consisting of one or more employees from EURO RSCG and its Affiliates and one
employee from PARTY and its Affiliates to oversee the management of this
Agreement. A senior nominee from EURO RSCG chairs the Steering Committee. Within
5 days after the Effective Date, PARTY and EURO RSCG will identify the titles of
the initial members of the Steering Committee and will agree upon a process for
replacement of the Steering Committee members.         b.   The Steering
Committee:         1.   will regularly conduct reviews of the operating and
strategic plans prepared by the Project Executives. EURO RSCG will issue minutes
of these meetings within two working days following the meeting;         2.  
will upon PARTY’s or EURO RSCG’s request, assist in resolving any issues arising
during the negotiation of an amendment to this Agreement;         3.   will
participate in the Dispute Resolution Process;

4.3      Dispute Resolution

  a.   If EURO RSCG and PARTY have a dispute regarding the Services, EURO RSCG
and PARTY will follow the dispute resolution process described in this Section
(the Dispute Resolution Process).         b.   Procedure         1.   Project
Executives

  A dispute under this Agreement initially will be referred in writing to the
Project Executives.

  2.   Steering Committee

  If the Project Executives are unable to resolve the dispute within five
business days of their receipt of the written referral to the Project
Executives, the dispute will be referred in writing to the Steering Committee.

  3.   Lead Executives

  If the Steering Committee is unable to resolve the dispute within 5 days of
their receipt of the written referral to such designated representatives, the
dispute will be referred in writing to the highest level of mandatory
escalation.

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  4.   EURO RSCG and PARTY will exercise reasonable, good faith efforts to
resolve the dispute throughout the Dispute Resolution Process.

  c.   PARTY and EURO RSCG may not initiate formal proceedings for the
resolution of such dispute until the earlier of:         1.   the lead
executives’ joint written conclusion that amicable resolution through continued
negotiation is unlikely;         2.   60 days after the written referral to such
lead executives was made; or         3.   30 days before the limitations period
governing any such cause of action relating to such dispute would expire.      
  d.   JABBER and EURO RSCG

  agree that written or oral statements or offers of settlement made in the
course of the Dispute Resolution Process set forth in this Section:

  (a)   will be Confidential Information,         (b)   will not be offered into
evidence, disclosed, or used for any purpose other than the Dispute Resolution
Process, and         (c)   will not constitute an admission or waiver of rights;
and         (d)   will be promptly returned to the other, upon request, any such
written statements or offers of settlement, including all copies thereof.

  e.   Continued Performance         f.   Except where clearly prevented by the
nature of the dispute or in the event of EURO

  RSCG’s breach of payment regulations as set forth in this Agreement and
Attachment C,

  PARTY and EURO RSCG agree to continue performing their respective obligations
under this Agreement while a dispute is being resolved under the condition that
Euro RSCG shall have the right the postpone or cease Payments to Party as set
forth in article 6 of this Agreement and Attachment C (Charges) in case Party
does not comply to the mutually agreed upon delivery dates in regard to Party’s
Services or parts thereof as set forth in Attachment E (Milestones) of this
Agreement, after Party has been notified in writing (including email) of its
omission to meet Party’s obligations, within a reasonable time.

4.4      Personnel

  a.   PARTY will comply with EURO RSCG’s reasonable rules and regulations
communicated in writing to PARTY regarding personal and professional conduct if
and while at the Facilities.         b.   PARTY and EURO RSCG will each be
responsible for the management, direction, control, supervision, and
compensation of its own employees.         c.   The Services will be provided
under the management, direction, control, and supervision of PARTY under this
Agreement. Notwithstanding PARTY’s intention to keep changes in the Project Team
as low as reasonably possible, PARTY may choose in its absolute discretion to
perform its responsibilities under this Agreement through its Affiliates or
Subcontractors, provided that PARTY will not be relieved of its obligations
under this Agreement by the use of such Affiliates or Subcontractors.         c.
  If EURO RSCG reasonably determines that it is not in EURO RSCG’s best
interests for an employee of PARTY, PARTY’s Affiliates or their Subcontractors
to continue performing the Services, EURO RSCG will provide PARTY with a written
notice and explanation for EURO RSCG’s request that PARTY remove such employee
from providing Services. Promptly after receiving such notice and explanation,
PARTY will investigate the matter and take appropriate action, which may include
the removal of such employee.

4.5      Change

  a.   Except for changes made by JABBER on an emergency basis, JABBER will:

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  1.   obtain EURO RSCG’s approval before making any unplanned changes that will
have a material adverse effect on EURO RSCG’s business operations;

  2.   Attachment change activities with the goal of minimizing unreasonable
interruptions to EURO RSCG’s business operations; and         3.   prepare a
monthly Attachment of planned and ongoing changes that will have a material
adverse effect on EURO RSCG’s business operations.         b.   With respect to
changes:         1.   materially affecting EURO RSCG’s business operations that
were made by PARTY on an emergency basis; or         2.   for which PARTY was
not required to obtain EURO RSCG’s approval as set forth in this Section;

  PARTY will provide EURO RSCG with documentation of such changes within five
business days after such change was made.

4.6      Meetings

  Within the week after the Effective Date, EURO RSCG and PARTY will mutually
determine a Attachment for periodic meetings between EURO RSCG and PARTY, which
meetings will include:

  1.   regular operations meeting in the project team to discuss daily
performance and planned or anticipated activities and changes;         2.   a
time Attachment for Steering Committee meeting to review other matters as
appropriate.

5         Services

5.1      Description of Services

  PARTY will provide the Services as set forth in this Agreement, Attachment A,
EURO RSCG will perform, at no charge to PARTY, its obligations set forth in this
Agreement.

5.2      Transition Phase

  a.   There will be a transition phase (“Transition Phase”) beginning on the
Effective Date, to be ended ultimately on the date of the ‘Start of
Registration’, as mentioned in Attachment A.
The Transition Phase may be extended with mutual agreement of the Parties.
During the Transition Phase, PARTY will be responsible for:

  1.   preparing, delivering and installing the Services as mentioned in
Attachment A, including the necessary Software         2.   providing EURO RSCG
with a Software license for the Package XXX, if applicable as mentioned in
Attachment F. Parties will set the license conditions by separate Agreement, if
applicable         3.   meeting with the PARTY Milestones and activities in
connection therewith as mentioned in and in conformance with Attachment E      
  4.   participating in the testing phase of the PINO system to the extent
needed for ensuring complete functionality of the system         5.   creating
final service level agreements;         6.   creating or adjusting reports
indicating the true service level in relation to the service level agreements;  
      7.   creating or adjusting relevant procedures, such as user instructions
and change management, work instructions (see also Attachment D)

  b.   EURO RSCG will cooperate with PARTY, as it is cooperating with the other
suppliers in

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  the PINO project, in accomplishing all aspects of the transition, including
the commitment of the resources necessary to complete the transition during the
Transition Phase. The obligations with regard to the service levels as described
in Attachment B (Service Levels) will not take effect before the final SLA’s
have been agreed upon and after required changes, if any, have been implemented.
If necessary the Transition Phase shall be extended to accommodate any such
change.

  c.   The Transition Phase will not end until EURO RSCG will have agreed upon
the results of testing the services as described in Attachment A on the basis of
the acceptance criteria as mentioned in Attachment D

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5.3      Software

5.3.1   If and as far as EURO RSCG software or software from subcontractors of
EURO RSCG is used by PARTY to provide the Services:

  a.   EURO RSCG represents and warrants that, during the Term, PARTY has the
right to access and use such software in the manner in which EURO RSCG was using
such software as of the Effective Date.         b.   EURO RSCG hereby grants to
PARTY, for PARTY’s provision of the Services, the same rights to use such
software that EURO RSCG has with respect to such software, subject to Section
5.5 (Required Consents) of this Agreement.

5.3.2   The same as mentioned in 5.3.1 applies for PARTY providing software to
EURO RSCG necessary in executing the PINO project

5.4      Services Machines

  a.   Services Machines

  If and as far as delivered by PARTY in the PINO project, PARTY retains all
right, title and interest in and to all Machines of this Agreement. PARTY
represents and warrants that PARTY is either the owner of the Services Machines
or is authorized by its owner to include it under this Agreement.

  b.   Additional or Replacement Services Machines

  Additional or replacement Services Machines, including upgrades, may be added
by PARTY as PARTY determines necessary to perform the Services in accordance
with the Service Levels.

5.5      Required Consents

  a.   EURO RSCG will obtain and provide to PARTY, with PARTY’s reasonable
assistance, all Required Consents, which will be consistent with the terms of
this Agreement (such as confidentiality and liability).         b.   If any
Required Consent is not obtained, EURO RSCG and PARTY will cooperate with each
other in achieving a reasonable alternative arrangement to continue to process
its work with as minimal interference to its business operations as is
reasonable until such Required Consent is obtained.

6         Charges, Credits, and Payments

6.1      Charges

As set forth in Attachment C (Charges):

  a.   Services Charge

  JABBER will invoice EURO RSCG for the Services Charge, according to the
schedule as set forth in Attachment C (Charges)

  b.   Termination Charges

  If a EURO RSCG elects to terminate this Agreement for its convenience, as set
forth in Section 7.1 (Termination for Convenience) of this Agreement, PARTY will
invoice EURO RSCG for the charges for the Services already performed and still
open to the date of termination as mentioned in section 2, PARTY will also
invoice EURO RSCG for all reasonable costs PARTY has already made in executing
the services in this Agreement. Last invoice(s) shall be detailed and costs
shall be made evident.

  c.   Other Charges         1.   If EURO RSCG requests that Services be
performed in a certain manner or by certain employees of PARTY, its Affiliates,
or their Subcontractors, which request is different than or in addition to that

    agreed upon in this Agreement, PARTY will advise EURO RSCG in advance of the
additional charges, if any, for such request.         2.   PARTY will invoice
EURO RSCG for any other agreed upon charges.

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6.2      Payments

  EURO RSCG will pay PARTY’s invoices as set forth below.

  a.   The Payable Date for all invoices provided to EURO RSCG by PARTY under
this Agreement, will be 30 days after receipt of such invoice following payment
schedule as mentioned in Attachment C. EURO RSCG will pay each invoice to an
account specified by PARTY.         b.   If any payments are not received by
PARTY within 60 days after the Payable Date,
EURO RSCG will also pay PARTY a late fee of the lesser of one and one-half
(1.5%) percent per month or the highest percentage allowed by Dutch lawof such
payments per every thirty days.

7         Termination

7.1      Termination for Convenience

  EURO RSCG may elect to terminate this Agreement for its convenience as per the
dates as mentioned in Attachment C, by providing PARTY with a 30 days prior
written notice stating its election to terminate this Agreement for convenience.
In such case EURO RSCG has to pay PARTY the Charges (Termination Charges) as
mentioned in section 2.2 of Attachment C.

7.2      Termination for Cause

  a.   EURO RSCG or PARTY (the Nonbreaching Party) may elect to terminate this
Agreement because of a material breach of this Agreement by the other (the
Breaching Party) after having followed the Dispute Resolution Process as
described in article 4.3 above by following the process set forth in this
Section.         b.   The Nonbreaching Party will provide the Breaching Party
with written notice of such material breach within 21 days after noticing the
material breach, describing in detail the specific nature and dates of the
material breach, and will provide the Breaching Party with the opportunity to
cure the material breach as follows:

  1.   in the event of a failure to pay any amount due on the Payable Date,
thirty days; and         2.   in the event of any other material breach, 10
days. If the nature of any nonmonetary breach is such that it would be
unreasonable to expect a cure within 10 days, an additional 10 days will be
allowed.

  c.   If the material breach is not cured during the applicable cure period set
forth above, the Nonbreaching Party may terminate this Agreement for material
breach by providing the Breaching Party with written notice within 10 days after
the expiration of the cure period specified above, declaring termination of this
Agreement for material breach under this Section, effective on the date stated
in such notice. Such effective date will be no later than 14 days after the
Breaching Party’s receipt of such notice of termination for material breach.

8         Confidential Information

  Reference is made to the GENERAL NON-DISCLOSURE AGREEMENT between the Parties,
Agreement Number: as signed on June 20th 2002. which is considered integral part
of this Agreement.

9         Intellectual Property Rights

  A.   This Section specifies the ownership and license rights of Materials.
Materials are either Type I Materials or Type II Materials.

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  B.   Type I Materials are Works or software for which the pre - existing
copyright is owned by EURO RSCG or of which EURO RSCG is the licensee. All
Materials are Type II Materials, except for Type I Materials.

  C.   Type I Materials

         1.       Ownership

  Type I Materials are owned by EURO RSCG. PARTY will retain one copy of Type I
Materials, as far is necessary to provide the Services and only for the duration
of the Agreement

         2.       License Rights

  EURO RSCG hereby grants to PARTY and its Affiliates, as far as necessary to
provide the Services and only for the duration of the Agreement, the following
license to Type I Materials:

  (a)   a nonexclusive, worldwide, paid-up, irrevocable license to use, execute,
reproduce, display, perform, distribute copies of, and modify (including
creating Derivative Works based on) Type I Materials; and         (b)   the
right to authorize others to do any of the former.

  D.   Type II Materials

         1.       Ownership

  Type II Materials are owned by PARTY, its Affiliates or Third Parties.

         2.       License Rights

  PARTY hereby grants to EURO RSCG and its Affiliates the following license to
Type II Materials:

  (a)   a nonexclusive, worldwide, paid-up license to use, execute, reproduce,
display, perform and distribute copies of Type II Materials, but only for:

  (i)   EURO RSCG’s internal use;         (ii)   for the purpose of EURO RSCG’s
receipt of the Services during the Term for the PINO game provided that such
license will terminate upon PARTY’s termination of this Agreement for EURO
RSCG’s material breach; and

  (b)   the right to authorize others to do any of the former.

  E.   The ownership and license rights granted in this Section are limited by
and subject to any patents and copyrights held by, and the terms of any license
agreements with, applicable vendor software providers (including PARTY and its
Affiliates) as informed to the other when applicable.         F.   PARTY and
EURO RSCG grant only the licenses and rights specified in this Agreement. No
other licenses or rights (including licenses or rights under patents) are
granted.         G.   EURO RSCG and PARTYeach agree to reproduce the copyright
notice and any other legend of ownership on the original and any copies made
under the licenses granted in this Section. No copyright notice and any other
legend of ownership is visible towards the final consumer participants
participating in the live phase of the PINO project.

10.      Indemnification

  a.   Defense by PARTY

  PARTY will defend EURO RSCG, its Affiliates and NOKIA CORPORATION, and their
respective employees, officers, and directors against any claim by a Third
Party:

  1.   that an PARTY Product provided to EURO RSCG by PARTY under this Agreement
infringes such Third Party’s patent or copyright; and         2.   for interest,
or penalties against EURO RSCG that are obligations of PARTY pursuant to of this
Agreement.

  b.   Defense by EURO RSCG

  EURO RSCG will defend PARTY, its Affiliates, and their respective employees,
officers, and directors against any claim by a Third Party:

  1.   that a EURO RSCG-Provided Product infringes such Third Party’s patent or

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           copyright;

  2.   for interest, or penalties against PARTY that are obligations of EURO
RSCG pursuant to of this Agreement;         3.   based on an environmental claim
arising out of this Agreement or as a result of the Services performed at the
Facilities, except to the extent that PARTY has caused the environmental damage
as a result of PARTY’s breach of its obligations under this Agreement; and      
  4.   based on any products or services provided by EURO RSCG or its
Affiliates.

  c.   If PARTY or EURO RSCG is obligated to provide the defense in subsections
(a) (Defense by PARTY) or (b) (Defense by EURO RSCG) above (the Indemnifying
Party), subject to subsection (e) (Indemnification Procedures), the Indemnifying
Party agrees to pay to the other (the Indemnified Party) all:

  1.   damages that a court finally awards to such Third Party towards PARTY or
EURO RSCG/NOKIA CORPORATION) for such claim and any Defense Costs; or         2
  the amount of any settlement agreed to by the Indemnifying Party and any
Defense Costs, in each case ((1) and (2)), in proportion to the Indemnifying
Party’s comparative fault in causing such amounts.

  d.   Patent and Copyright Claims

  1.   The Indemnifying Party will have no obligation for patent or copyright
claims pursuant to subsections (a) (Defense by PARTY) or (b) (Defense by EURO
RSCG) above to the extent such claims are a result of:

  (a)   modifications of the PARTY Products or EURO RSCG-Provided Products, or
the use of such products in other than their specified operating environment;  
      (b)   the Indemnified Party’s combination, operation, or use of the PARTY
Products or EURO RSCG-Provided Products with products, data, or apparatus not
provided by the Indemnifying Party; unless such modification, combination,
operation or use was at the direction or request of, or in accordance with the
specifications provided by the Indemnifying Party.

  2.   PARTY will have no obligation for patent or copyright claims pursuant to
subsection

  (a)   (Defense by PARTY) above to the extent such claims arise from PARTY
Products acquired or licensed from a third party without a warranty of any kind.

  3.   If a patent or copyright infringement claim is made or appears likely to
be made, the Indemnified Party agrees to permit the Indemnifying Party to obtain
the right for the Indemnified Party to continue to use the PARTY Product or EURO
RSCG-Provided Product, or to modify or replace it with one that is at least
functionally equivalent.

  e.   Indemnification Procedures

  1.   The Indemnifying Party’s obligations under this Section are subject to
the Indemnified Party following the procedures set forth in this subsection (e)
(Indemnification Procedures).         2.   The Indemnified Party will promptly
notify the Indemnifying Party in writing of a claim covered by this Section.    
    3.   The Indemnifying Party will be entitled to take sole control of (or in
case of NOKIA CORPORATION entitled to participate in) the defense and
investigation of the claim (collectively, the Defense) at its own expense, and
to use attorneys of its choice, by providing prompt written notice to the
Indemnified Party. The Indemnifying Party will not be liable to the Indemnified
Party for any Defense Costs incurred after such notice, except for Defense Costs
to the extent really necessary for Indemnified Party’s Defence in addition to
the Indemnifying Party’s control of the Defence or incurred at the Indemnifying
Party’s request.

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  4.   The Indemnified Party will cooperate in all reasonable respects with the
Indemnifying Party and its attorneys in the Defense of such claim, and may
reasonably participate at its own expense, through its attorneys or otherwise,
in such Defense.         5.   If the Indemnifying Party does not take sole
control of the Defense of a claim as provided in this subsection (e)
(Indemnification Procedures):

  (a)   the Indemnifying Party may participate in such Defense, at its sole cost
and expense; and         (b)   the Indemnified Party will have the right to
defend the claim in such manner as it may deem appropriate; and         (c)  
the Indemnifying Party will pay the Indemnified Party’s Defense Costs.

  6.   All settlements of claims subject to indemnification under this Section
will:

  (a)   be entered into only with the consent of the Indemnified Party, which
consent will not be unreasonably withheld; and         (b)   include an
appropriate confidentiality agreement prohibiting disclosure of the terms of
such settlement.

11.      Limitation of Liability

  a.   General Intent

  PARTY’s and EURO RSCG’s and their respective Affiliates’, employees’,
officers’, and directors’ entire liabilityunder this Agreement, and their
exclusive remedies, are set forth in this Section and Section 10.0
(Indemnification) of this Agreement.

  b.   Damages

         Except in cases of intentional misconduct or gross negligence, PARTY
and EURO RSCG and their respective Affiliates’, employees’, officers’ and
directors’ entire liability for actual, direct damages under this Agreement,
regardless of the basis on which PARTY or EURO RSCG is entitled to claim damages
(including breach, negligence, misrepresentation, or other contract or tort
claim), will be limited in the aggregate for all claims and causes of actions to
EUR 500.000 (fivehundredthousand Euros) or the amount of the agreed Service Fee,
whichever is greater. Any damages as a result of delaying, canceling (the agreed
start of) or stopping the PINO game because of PARTY’s failure of delivering
their services and/or meeting with their Milestones are direct damages under
this Agreement

         The limitation of liability in subsection 11.0 (b) (Damages) above does
not apply to:

  1.   any damages for bodily injury (including death) and damage to real
property and tangible personal property;         2.   EURO RSCG’s or PARTY’s
obligation to indemnify the other under this Agreement, as provided in Sections
10.0 (a) (1) and (b) (1) (infringement), Sections 10.0 (a) (3) and 10.0 (b) (3)
(taxes), Section 10.0 (b) (4) (environmental), and Section 10.0 (b) (5) (EURO
RSCG’s products or services) of this Agreement; and         3.   any damages
associated with EURO RSCG’s infringement or violation of the intellectual
property rights of PARTY or its Affiliates and any damages associated with
PARTY’s infringement or violation of the intellectual property rights of EURO
RSCG or its Affiliates.         c.   Subject to the subsection 10.0 (b), in no
event will PARTY, EURO RSCG, or their respective Affiliates, employees,
officers, and directors have any liability under this Agreement, regardless of
the basis on which PARTY or EURO RSCG is entitled to claim damages (including
breach, negligence, misrepresentation, or other contract or tort claim), for any
special, incidental, punitive, or indirect damages, or for any economic
consequential damages (including lost profits or savings), even if foreseeable
or even if EURO RSCG or PARTY has been advised of the possibility of such
damages.         d.   In no event will PARTY or its Affiliates, employees,
officers, and directorshave any liability under this Agreement, regardless of
the basis on which EURO RSCG is entitled to claim damages (including breach,
negligence, misrepresentation, or other contract or tort claim), for claims for
damages made against EURO RSCG by Third Parties or EURO RSCG’s Affiliates,
except for

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  PARTY’s obligation to indemnify EURO RSCG pursuant to Section 10.0
(Indemnification) and for damages for bodily injury (including death) and damage
to real property and tangible personal property.

  In no event will EURO RSCG or its Affiliates, employees, officers, and
directorshave any liability under this Agreement, regardless of the basis on
which PARTY is entitled to claim damages (including breach, negligence,
misrepresentation, or other contract or tort claim), for claims for damages made
against PARTY by Third Parties or PARTY’s Affiliates, except for EURO RSCG’s
obligation to indemnify PARTY pursuant to Section 10.0 (Indemnification) and for
damages for bodily injury (including death) and damage to real property and
tangible personal property.

  e.   In no event will PARTY, its Affiliates, or their respective employees,
officers, and directors have any liability for any damages to the extent caused
by EURO RSCG’s, its Affiliates’, or their respective employees’, officers’, or
directors’ failure to perform EURO RSCG’s obligations under this Agreement, nor
will EURO RSCG, its Affiliates, or their respective employees, officers, and
directors have any liability for any damages if to the extent caused by PARTY’s,
its Affiliates’, or their respective employees’, officers’, or directors’
failure to perform PARTY’s obligations under this Agreement.

12.      Warranty

  a.   Compliance with Laws and Obligations

  1.   JABBER represents and warrants that it complies with the JABBER
Regulatory Requirements to the extent that such PARTY Regulatory Requirements
relate to the performance of its obligations under this Agreement.         2.  
EURO RSCG represents and warrants that it complies with the EURO RSCG Regulatory
Requirements to the extent that such EURO RSCG Regulatory Requirements relate to
the performance or utilization of the Services, and will identify and make
interpretations of any EURO RSCG Regulatory Requirements applicable to the
performance or utilization of the Services.

  b.   Other Disclaimers

  PARTY does not warrant uninterrupted or error-free operation of any machines,
software, products, or Services or that PARTY will find or correct all defects.
Nevertheless, PARTY will comply and warrant operation with the Service Levels
given in Attachment B.

13.      General

13.1    Assignment and Binding Nature

  a.   PARTY may not delegate its obligations, and EURO RSCG may not assign its
rights or delegate its obligations, under this Agreement, without the prior
written consent of the other, except that PARTY may delegate its obligations and
EURO RSCG may assign its rights or delegate its obligations to their respective
Affiliates, provided:

  1.   such Affiliate accepts such assignment and assumes such obligations, in
writing;                   2.   EURO RSCG or PARTY, respectively, remains fully
liable for and is not relieved from the full performance of its obligations; and
        3.   EURO RSCG and PARTY provide the other with written notice, together
with a copy of the signed assignment, delegation, and assumption agreement,
within three business days of such assignment, delegation, or both.

  b.   PARTY’s and EURO RSCG’s respective permitted successors and assigns will
be bound by this Agreement.         c.   A change in Control or a sale of all or
substantially all of the assets of PARTY or EURO RSCG will be deemed an
assignment and delegation of this Agreement, requiring consent as set forth in
this Section.

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  c.   Any attempted assignment or delegation of all or any part of this
Agreement that does not comply with this Section is void.

13.2    Data Privacy

  a.   General         1.   PARTY and EURO RSCG are each responsible for
complying with their respective obligations under the applicable data protection
laws governing EURO RSCG Data.         2.   EURO RSCG remains solely responsible
for determining the purposes and means of PARTY’s processing of EURO RSCG Data
under this Agreement, including that such processing will not place PARTY in
breach of the applicable data protection laws.         3.   Data protection laws
are EURO RSCG Regulatory Requirements with respect to EURO RSCG Data, except and
only to the extent such data protection laws regulate PARTY’s processing of EURO
RSCG Data in PARTY’s performance of the Services. PARTY and EURO RSCG each
acknowledge that it is not investigating the steps the other is taking to comply
with applicable data protection laws. Nothing in this Agreement prevents PARTY
or EURO RSCG from taking the steps it deems necessary to comply with applicable
data protection laws.         b.   Security         1.   PARTY acknowledges it
is solely responsible for determining that the security measures specified in
this Agreement constitute appropriate technical and organizational measures to
protect EURO RSCG Data as required by the applicable data protection laws.      
  2.   As a processor of EURO RSCG Data, PARTY will process EURO RSCG Data as
specified in Attachment A (Services and Support Responsibilities). EURO RSCG
agrees that PARTY may perform such processing as PARTY reasonably considers
necessary or appropriate to perform the Services.         c.   Transborder Data
Flows

  PARTY is solely responsible for determining that any transfer by PARTY or EURO
RSCG of EURO RSCG Data across a country border under this Agreement complies
with the applicable data protection laws.

  d.   Information

  1.   If EURO RSCG is required to provide information to an individual
regarding EURO RSCG Data, PARTY will reasonably cooperate with EURO RSCG in
providing such information. EURO RSCG will reimburse PARTY for its reasonable
charges for such assistance.         2.   Upon PARTY’s or EURO RSCG’s reasonable
written request, EURO RSCG or PARTY will provide the other with such information
that it has regarding EURO RSCG Data and its processing that is necessary to
enable the requester to comply with its obligations under this Section and the
applicable data protection laws.         3.   Nothing in this Section requires
PARTY to provide EURO RSCG access to PARTY’s, its Affiliates’, or any of their
Subcontractors’ premises or systems or to information relating to PARTY’s, its
Affiliates’, or their Subcontractors’ other customers.

13.3    Environmental

  a.   EURO RSCG represents and warrants that during the Term the Facilities
will not contain any unsafe condition or Hazardous Materials. If EURO RSCG
becomes aware of the existence of any unsafe condition or Hazardous Materials at
a Facility, EURO RSCG will promptly provide JABBER with written notice
specifying the nature and location of such unsafe condition or Hazardous
Materials. JABBER reserves the right to discontinue performance of the Services
affected by such unsafe condition or the presence of Hazardous Materials until
the unsafe condition or presence of Hazardous Materials has been remedied.

  b.   EURO RSCG will ensure that the Facilities provide a safe working
environment, including complying with any applicable laws.

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  c.   EURO RSCG will remedy any violation of law with respect to any unsafe
condition or the presence of Hazardous Materials. The investigation, detection,
abatement, and remediation of any unsafe condition or Hazardous Materials at the
Facilities are not within the scope of this Agreement.

  d.   JABBER shall have the same obligations as described under this article
13.3 subsections a, b, c if EURO RSCG uses Facilities of JABBER.

13.4    Facilities

  EURO RSCG will provide JABBER if necessary with:

  1.   the use of space, equipment, and support at the Facilities reasonably
necessary for the performance of the Services.         2.   coordination of
Facility access security requirements, and administrative support to be used by
PARTY in support of the Services. EURO RSCG will provide PARTY with full and
safe access to such Facilities, subject to Section 4.4 (a) (Personnel, facility
rules) of this Agreement; and         3.   the same or similar access to EURO
RSCG’s workplace services, such as parking and cafeteria facilities, if any, as
EURO RSCG provides to its employees and Subcontractors.

  EURO RSCG may request a reasonable compensation from PARTY for the costs
incurred by the above.

13.5    Force Majeure

  a.   PARTY and EURO RSCG will not be liable for any default or delay in the
performance of their respective obligations, to the extent that such default or
delay:         1.   is caused, directly or indirectly, by an event beyond the
reasonable control of PARTY or EURO RSCG, whichever is the entity unable to
perform (the Nonperforming Party), such as fire, flood, earthquake, elements of
nature, acts of war, terrorism, riots, civil disorders, rebellions or
revolutions, strikes, lockouts or labor difficulties; and         2.   could not
have been prevented by commercially reasonable precautions, alternative sources,
workaround plans, or other means.

  Such default or delay ((1) and (2), collectively) is a Force Majeure Event.

  b.   The Nonperforming Party will be excused from any further performance of
the obligations affected by such Force Majeure Event for as long as such Force
Majeure Event continues and the Nonperforming Party continues to use
commercially reasonable efforts to recommence performance. The Nonperforming
Party will immediately notify the other under this Agreement by telephone (to be
confirmed in writing within five days of the inception of such default or delay)
and describe at a reasonable level of detail the circumstances causing such
Force Majeure Event. If a Force Majeure Event substantially prevents, hinders,
or delays PARTY’s performance of the Services necessary for the operation of
EURO RSCG’s Critical Functions, if any, for more than 14 consecutive days, then
EURO RSCG may either:

  1.   procure such Services from an alternate provider until JABBER is able to
provide the Services. Subject to Section 13.5 (d) (Force Majeure, charges)
below, JABBER will reimburse EURO RSCG for any reasonable payments to such
alternate provider for such Services, for the lesser of 14 days or the remainder
of the Term; or         2.   terminate this Agreement by providing JABBER with a
written notice of termination.

13.6    Freedom of Action

  a.   PARTY may enter into similar agreements with others and develop and
provide hardware, software or services that are similar to or competitive with
the hardware, software, and Services provided under this Agreement, except to
the extent that such hardware, software or services infringe EURO RSCG’s patent
rights or copyrights under applicable law.

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  b.   PARTY personnel providing Services to EURO RSCG under this Agreement may
perform similar services for others and this Agreement will not prevent PARTY
from using the personnel and equipment provided to EURO RSCG under this
Agreement for such purposes.

  c.   EURO RSCG will be the sole contracting Party of JABBER for the PINO
project and therefore PARTY will not communicate with NOKIA CORPORATION, Nokia
Mobile Phones business group on the subject of the PINO project without EURO
RSCG’s prior consent, unless reasonable grounds arise on which PARTY disputes
this principle of non-communicating with NOKIA CORPORATION, Nokia Mobile Phones
business group, following the Dispute Resolution Process, as described in art.
4.3 of this Agreement.

13.7    Governing Law And Jurisdiction

  a.   This Agreement, its Attachments, Exhibits and Attachments will be
governed by the laws of The Netherlands.         b.   Disputes which cannot be
settled as stipulated in Section 4 shall be finally settled by arbitration by
three arbitrators and shall be brought forward to a competent and officially
recognized arbitrage institution, Geschillencommissie Automatiseringsbranche.

13.8    Limitations Period

  Neither PARTY nor EURO RSCG may bring a legal action, more than one year after
the cause of action arose, unless otherwise provided by applicable law without
the possibility of contractual waiver or limitation.

13.9    Modifications

  a.   Modifications to this Agreement may be made only by a written amendment
signed byJABBER and EURO RSCG.         b.   Modifications in any other form are
void.         d.   Any terms on any order or written notification that are not
signed by PARTY and EURO RSCG are void.

13.10   Notifications and Approvals

  a.   When PARTY’s performance of the Services requires or is contingent upon
EURO RSCG’s performance of an obligation (including providing approval or
notification or taking a recommended corrective action) under this Agreement,
and EURO RSCG delays or withholds its performance beyond the agreed time period
(or beyond five business days, if a time period is not specified), PARTY will be
relieved of its obligation to perform such Services entirely or, if it is
reasonable for PARTY to perform once EURO RSCG performs, until a reasonable
period following EURO RSCG’s performance of its responsibility. In addition to
charges as agreed upon and as set forth in Attachment C, EURO RSCG will pay
PARTY for any additional and proven expenses incurred as a result of EURO RSCG’s
delay or nonperformance.         b.   PARTY and EURO RSCG may communicate with
each other by electronic means. Such communication is acceptable as a signed
writing to the extent permissible under applicable law. An identification code
(called a user ID) contained in an electronic document will be deemed sufficient
to verify the sender’s identity and the document’s authenticity.         c.  
Unless specified otherwise in this Agreement, when PARTY or EURO RSCG is
required to provide notice to the other, such notice will be deemed given upon
the earlier of:

  1.   the day of receipt, if delivered in person or electronically;         2.
  one business day after being given to an express courier with a reliable
system for tracking delivery; or         3.   three business days after the date
of mailing, when using local postal services, registered or certified mail,
return receipt requested, postage prepaid.

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  d.   PARTY and EURO RSCG will provide notifications under this Agreement to
the following:

  1.   For termination, breach or default:

If to JABBER :           Chief Executive Officer of Jabber Inc.
Robert Balgley

1899 Wynkoop
Suite 600
Denver, Colorado 80202
     
With a copy to:

JABBER Project Executive
Mark Troyer
Managing Director, Europe Jabber BV   If to EURO RSCG:   Managing Director of
Benjamens van Doorn EURO RSCG B.V.
Chris Middeldorp

Burg. A. Colijnweg 2
1182 AL Amstelveen

With a copy to:

EURO RSCG Project Executive
Dennis Bruin  

  2.   For all other notices:

If to PARTY:   JABBER Project Executive
Mark Troyer
 
If to EURO RSCG:  
EURO RSCG Project Executive
Dennis Bruin  

  e.   JABBER or EURO RSCG may change its address, phone and facsimile numbers
for notification purposes by giving the other prior written notice of the new
information and its effective date.

13.11   Publicity

Advertising/Public Relations (PR) Campaign

         Subject to the General Non-Disclosure Agreement and article 8 of this
Agreement:

  a.   EURO RSCG has the sole responsibility for its advertising/PR campaign.
PARTY will have no liability for any resulting consequences, costs, and or
expenses incurred by EURO RSCG.         b.   PARTY and EURO RSCG will obtain the
other’s prior written consent before publicly using any advertising, written
sales promotion, press releases, or other publicity matters relating to this
Agreement or in which the other’s name is used or may reasonably be inferred.
Which consent will always be in line with the agreed principles in the GENERAL
NON-DISCLOSURE AGREEMENT between the Parties, Agreement as signed on June 20th
2002.         c.   Within the time frame of this Agreement PARTY may, with prior
written approval by EURO RSCG, include the other’s name, and a factual
description of the work performed under this Agreement:

  1.   on employee bulletin boards;         2.   in its list of references;    
    3.   in the experience section of proposals;         4.   in internal
business planning documents;

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           5.       in its annual report to stockholders; and

  6.   whenever necessary to comply with generally accepted accounting
principles or applicable laws.

13.12   Relationship

         This Agreement will not be construed as:

  a.   constituting EURO RSCG to be a partner of JABBER;         b.   creating
any form of legal association betweenEURO RSCG and JABBER that would impose
liability upon one for the act or failure to act of the other, or any form of a
fiduciary relationship or duty between JABBER and EURO RSCG; or         c.  
granting EURO RSCG or JABBER the right, power, or authority (express or implied)
to create any duty or obligation for the other.

13.13   Risk of Loss

  EURO RSCG is responsible for risk of loss of and damage to equipment owned,
leased, or rented by PARTY that is located on EURO RSCG’s Facilities and any
loss of and damage to software owned by or licensed to PARTY that is in EURO
RSCG’s possession at the time of such loss or damage. PARTY is responsible for
risk of loss of and damage to equipment owned, leased, or rented by EURO RSCG
that is located on PARTY’s premises and any loss of and damage to software owned
by or licensed to EURO RSCG that is in PARTY’s possession at the time of such
loss or damage.

13.14   Severability

  If any provision of this Agreement is held to be invalid, illegal, or
unenforceable, the remaining provisions of this Agreement will not in any way be
affected or impaired, and the invalid, illegal, or unenforceable provision will
be restated to reflect the original intentions of EURO RSCG and PARTY under this
Agreement as nearly as possible in accordance with applicable laws.

13.15   Survival

  Any terms of this Agreement that by their nature extend beyond its expiration
or termination remain in effect until fulfilled, including Confidential
Information, governing law and jurisdiction, indemnification,intellectual
property rights, limitation of liability, limitations period, charges, credits
and payments, survival, third party beneficiaries, and warranty.

13.16   Third Party Beneficiaries

  This Agreement does not create anybenefits, rights, claims, obligations,or
causes of action in, to, or on behalf of, any person or entity (including
Affiliates,Third Parties, or Subcontractors) other than to EURO RSCG and PARTY
under this Agreement, except as set forth in Section 10.0 (Indemnification) and
Section 11.0 (Limitation of Liability) of this Agreement.

13.17   Waiver

  The exercise or waiver, in whole or in part, of any right, remedy, or duty
provided for in this Agreement will not constitute the waiver of any prior,
concurrent or subsequent right, remedy, or duty within this Agreement.

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_____________________________________________________________________________________________

PINO CHAT Services
Agreement
between
EURO RSCG and Jabber

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Attachment A: Statement of Work

Euro RSCG

Jabber PINO Project

Exhibit 1: Software Requirements Specification

 

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Pino Chat Services Agreement between Euro RSCG and Jabber: Attachment A:
Statement of Work Exhibit 1 Software Requirements Specification

Jabber, Inc.:   Benjamens van Doorn Euro RSCG B. V, Inc.: By: 

  By: 

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Name:      Name:   

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Title:      Title:   

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Date:      Date:   

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Attachment A-1
Jabber, Inc.
Professional Services Agreement
For
Benjamens van Doorn Euro RSCG B.V.

         THIS PROFESSIONAL SERVICES AGREEMENT (“Agreement”) between Jabber, Inc.
(“Jabber, Inc.”), a Delaware corporation with principal offices located at 1899
Wynkoop, Suite 600, Denver, Colorado 80202 and Benjamens van Doorn Euro RSCG
B.V.(“Client”) whose name, principal business address, and jurisdiction of
incorporation are set forth below, is effective as of June 21, 2002 (“Effective
Date”). Jabber, Inc. and Client are referred to collectively as the “Parties.”

Client Name(s):   Benjamens van Doorn Euro RSCG B.V. Address:   Burg. A.
Colijnweg 2 City/State/Zip or City/Province/Postal Code:   1182 AL AMSTELVEEN
County:     Country:   The NETHERLANDS Jurisdiction of Incorporation:  
Registration Chamber of Commerce under 33.150.140

Background

         WHEREAS, Client desires to have Jabber, Inc.provide professional
services related to the Jabber Software as described in Exhibit D-1.

         WHEREAS, Jabber, Inc. is willing to offer professional services subject
to the terms of this Agreement.

Agreement

In consideration of the foregoing, the Parties agree as follows:

1.       Definitions. Capitalized terms used but not defined in this Agreement
shall have the meanings ascribed to them in the Master Agreement.

2.       Jabber Inc.’s Obligations

         2.1      Jabber, Inc. shall perform for Client the professional
services (the “Services”) specified in Exhibit D-1, in the form of Statement of
Work, as same may be revised in writing from time to time by mutual agreement of
the Parties, each of which will be made a part of this Agreement. In the event
of a conflict between any term of this Agreement and an Exhibit, the terms of
the Exhibit shall prevail.

         2.2      Changes within the scope of the Services shall be made only in
a writing executed by authorized representatives of both parties. Jabber, Inc.
shall not commence work in connection with any change until the fee and/or
schedule impact of the change is agreed upon by the parties in writing.

         2.3      Jabber, Inc. reserves the right to determine which of its
personnel shall be assigned to perform the Services, and to replace or reassign
such personnel during the term hereof; provided, however, that it will, subject
to scheduling and staffing considerations, use reasonable efforts to attempt to
honor Client’s request for specific individuals.

         2.4      Jabber, Inc. shall have the right to outsource its obligations
under this Agreement to a third party, provided that Jabber, Inc. shall remain
responsible for its obligations under this Agreement that are performed by such
third party.

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3.       Client Obligations

         3.1      In connection with Jabber, Inc.’s provision of the Services,
Client shall perform all tasks and assume all responsibilities not expressly
described as the Services and, in particular, shall perform those tasks and
assume those responsibilities specified in the applicable Exhibit (“Client
Responsibilities”). The Exhibit shall also contain any assumptions related to
the Services. Client understands that Jabber, Inc.’s performance is dependent on
Client’s timely and effective satisfaction of Client Responsibilities hereunder
and timely decisions and approvals by Client. Jabber, Inc. shall be entitled to
rely on all decisions and approvals of the Client in connection with the
Services. Changes in decisions and approvals are subject to the provisions of
Section 2.2, above.

         3.2      In addition to any particular items which may be specified in
the Exhibit, when required by Jabber, Inc., Client shall supply on-site Jabber,
Inc. personnel with reasonably suitable office space, desks, storage, furniture,
and other normal office equipment support, including adequate telephone service,
postage, copying, typing, and general office supplies which are necessary in
connection with Jabber Inc.’s performance of the Services.

4.       Term and Termination

         4.1      Either party may at any time terminate this Agreement by
giving thirty (30) days’ written notice of termination to the other. In the
event of such termination, Client shall pay Jabber, Inc. the lesser of 1) the
amount specified in the applicable Exhibit or 2) the amount incurred by Jabber,
Inc. for all Services rendered and expenses incurred by Jabber, Inc. prior to
the date of termination.

         4.2      If either party is in material default of its obligations
hereunder and such material default continues for thirty (30) days following
receipt of written notice from the other party, the non-breaching party may
terminate this Agreement immediately, in addition to any other remedies it may
have.

5.       Charges, Taxes and Payments

         5.1      Client shall pay Jabber, Inc. for the Services as defined in
the applicable Exhibit at Jabber, Inc.’s then current rates for professional
services, unless otherwise specified in the applicable Exhibit.

         5.2      Unless the Parties agree otherwise in writing, Client shall
make a retainer pre payment of 17.5% of the value of tbe Exhibit prior to the
commencement of any professional service activities. In the event that the
retainer fee is not consumed in professional services as specified in the
applicable Exhibit, Jabber Inc shall issue a credit note for the remaining
balance on clients account.

         5.3      Unless the Parties agree otherwise in writing or unless
provided otherwise in Exhibit D-1, Statement of Work, Client shall pay the
amounts payable to Jabber, Inc. hereunder within thirty ( 30 ) days of receipt
of invoices submitted by Jabber, Inc. Any invoice remaining unpaid for more than
sixty (60 ) days from receipt shall accrue interest at the rate of the lesser of
one and one-half (1.5%) percent per month or the highest rate allowed by Dutch
law.

         5.4      Unless provided otherwise in an Exhibit, Jabber, Inc. shall be
reimbursed by Client for all reasonable and necessary expenses incurred by
Jabber, Inc. in the performance of the Services, including, but not necessarily
limited to, travel and lodging expenses, communications charges and supplies.

         5.5      The charges specified in this Agreement are exclusive of all
federal, state, local and foreign taxes, levies and assessments. Client agrees
to bear and be responsible for the payment of all such taxes, levies and
assessments imposed on Client or Jabber, Inc. arising out of this Agreement
excluding any income tax imposed on Jabber, Inc. by a governmental entity of the
United States.

6.       Confidential Information.

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         6.1      “Confidential Information” means any trade secret or other
information or data of a proprietary or confidential nature belonging to either
party, including but not limited to: (a) technical or developmental information
(including associated documentation); (b) marketing or pricing information; (c)
business practices or relationships; (d) performance results or benchmark test
results of all or any portion of the Products; (e) designs, ideas, concepts,
inventions, technical know how, software programs, program flow charts, file
layouts, and all record bearing media containing or disclosing such information.
Confidential Information shall not include information of one party that: (i) is
or becomes lawfully available to the public through no act or omission of the
other party; (ii) is in the other party’s lawful possession prior to the
disclosure and was not obtained by the other party either directly or indirectly
from the disclosing party; (iii) is lawfully disclosed to the other party by a
third party without restriction on disclosure.

         6.2      Neither party shall use or disclose to any person, either
during the term or after the termination of this Agreement, any Confidential
Information owned by the other party, except as expressly permitted pursuant to
the terms of this Agreement or as required in response to a valid order or
requirement of a court or other governmental body having competent jurisdiction
provided, however, that the party proposing to so disclose first gives prior
written notice of such proposed disclosure to the other party.

         6.3      Parties agree upon signing a mutually acceptable
Non-Disclosure Agreement (the “NDA”) that will be considered an integral part of
this Agreement and that will be attached to Exhibit D-1 as Exhibit D-2. In case
of any conflict the NDA will prevail over the articles of this article 6 or any
other article in this Agreement relating to the subject of Confidential
Information.

7.       Non-Solicitation.

         Neither party shall solicit for employment, whether directly or
indirectly through an associated or affiliated company or subsidiary from the
date of this Agreement or any Exhibit and for a period of one (1) year
thereafter, any person who is employed or contracted by the other party during
the duration of this Agreement. .

8.       Proprietary Materials and Work Product.

         8.1      Unless the parties agree otherwise in writing, the parties
acknowledge and agree that all work product (the “Work”) developed in providing
the Services by Jabber, Inc. or resulting from providing the Services by Jabber,
Inc. shall become and remain the exclusive property of Jabber, Inc.. No right,
title or interest in all or any portion of the Work, is conveyed or assigned to
Client either expressly or by implication by virtue of this Agreement including
any patents, copyrights, trade secrets, trademarks, trade names or other
intellectual property (collectively, the “Intellectual Property Rights”) Unless
agreed otherwise in writing. Jabber, Inc. grants Benjamens van Doorn Euro RSCG
B.V. and its client NOKIA Corporation a nonexclusive, worldwide license to use
such Intellectual Property Rights of Jabber, Inc. as are necessary for the
purpose of developing, implementing and executing the Project PINO, as described
in Exhibit D-1, Statement of Work. This license does not include a license to
use any Jabber Software Products, including but not limited to the JCP or
Webclient, to be integrated into Project PINO as provided in the Statement of
Work, the license for which shall be granted pursuant to a separated mutually
acceptable license agreement among the Parties.

         8.2      Nothing in this Agreement shall preclude Jabber, Inc. from
developing for itself, or for others, materials which are competitive with those
produced as a result of the Services provided hereunder, irrespective of their
similarity to items which may be delivered to Client pursuant to this Agreement.
Jabber, Inc. shall not use any of the Work for itself or others for any cross
media games sponsored by mobile handset manufacturers. .

9.       Warranty, Limitation of Liability and Indemnification

         9.1      Jabber warrants that the Services will be provided in a
professional, workmanlike manner, consistent with the standards in the industry.
Jabber represents and warrants that it will comply with the requirements of the
Services as set out in the Statement of Work and as set out in this Agreement.
THE WARRANTIES SET FORTH IN THIS AGREEMENT ARE EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES WITH RESPECT TO SUCH SERVICES WHETHER ORAL OR WRITTEN, EXPRESS
OR

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IMPLIED. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO
THE IMPLIED WARRANTIES OF MERCHANTABILITY ANDF FITNESS FOR A PARTICULAR PURPOSE.

         9.2      JABBER, INC. WILL NOT BE LIABLE FOR ANY FAILURE OR DELAY IN
PERFORMANCE DUE IN WHOLE OR IN PART TO ANY CAUSE BEYOND JABBER, INC.’S
REASONABLE CONTROL INCLUDING FORCE MAJEURE. IN NO EVENT SHALL EITHER PARTY BE
LIABLE TO THE OTHER PARTY FOR (A) ANY SPECIAL, INDIRECT, INCIDENT OR
CONSEQUENTIAL DAMAGES, OR (B) ANY DAMAGES RESULTING FROM LOSS OF USE, DATA OR
PROFITS, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY.

         9.3      Client will hold Jabber, Inc. and its directors, officers,
employees, representatives and agents, (collectively, “Jabber, Inc.
Representatives”) harmless from, and defend and indemnify Jabber, Inc.and
Jabber, Inc. Representatives against, any and all claims, losses, damages and
expenses, including reasonable attorneys’ fees, arising from a third party claim
against Jabber, Inc. or Jabber, Inc. Representatives. to the extent that such
third party claim is based on the negligence or willful misconduct of Client or
its agents or representatives.

         9.4      Jabber, Inc. will hold Client and its directors, officers,
employees, representatives and agents (collectively, “Client Representatives”)
harmless from, and defend and indemnify Client and Client Representatives
against, any and all claims, losses, damages and expenses, including reasonable
attorneys’ fees, arising from a third party claim against Client or Client
Representatives to the extent that such third party claim is based. on: (a) the
negligence or willful misconduct of Jabber, Inc. or Jabber, Inc. Representatives
or (b) claims of infringement of Intellectual Property Rights against Client or
Client Representatives for the authorized use of the Products.

         9.5      If a third party asserts a claim that is eligible for
indemnification under Sections 9.3 or 9.4: (a) the indemnified party will
promptly notify the indemnifying party of the suit or claim; (b) the indemnified
party will give the indemnifying party sole authority to defend or settle the
suit or claim, provided that the indemnifying party does not agree to a
settlement of the suit or claim unless the settlement is reasonably acceptable
to the indemnified party; (c) the indemnified party will provide to the
indemnifying party all information in its control concerning the suit or claim;
and (d) the indemnified party will reasonably cooperate with the defense of the
suit or claim. The indemnification obligations under Sections 9.3 and 9.4 are
subject to and conditioned upon compliance with this Section 9.5 by the
indemnified party.

10.      General

         10.1    In connection with this Agreement each party is an independent
contractor and as such will not have any authority to bind or commit the other.
Nothing herein shall be deemed or construed to create a joint venture,
partnership or agency relationship between the parties for any purpose.

         10.2    The waiver by either party of a breach of or a default under
any provision of this Agreement by the other party shall not be construed as a
waiver of any subsequent breach of the same or any other provision of this
Agreement nor shall any delay or omission on the part of either party to
exercise or avail itself of any right or remedy it has or may have hereunder
operate as a waiver of any right or remedy by such party.

         10.3    This Agreement and any Exhibits attached hereto contains the
full understanding of the parties with respect to the professional services and
supersedes all prior understandings and writings relating thereto. No waiver,
consent modification, amendment or change of the terms of this Agreement shall
be binding unless in writing and signed by Jabber, Inc. and Client.

         10.4    This Agreement and Exhibits shall be governed by the laws of
the Netherlands. Disputes will be exclusively decided upon by the District Court
of Amsterdam. Any license agreements for software products, as suggested by
Section 8.1, will contain a choice of law provision specifying law of the State
of Colorado.

         10.5    Any notice or other communication in connection with this
Agreement shall be furnished in writing and shall be effective upon receipt,
except for the notices of changes as stated in Article 2.2 of this Agreement.

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         10.6    Except for Client’s payment obligations for professional
services already completed by Jabber, Inc., neither Client nor Jabber, Inc. will
be deemed to be in default of any provision of this Agreement or for any failure
in performance, resulting from acts or events beyond the reasonable control of
Client or Jabber, Inc., as the case may be including, without limitation, acts
of God, civil or military authority, civil disturbance, war, strikes, fires,
other catastrophes, telecommunication outages, equipment malfunctions or other
such major events beyond Client’s or Jabber, Inc.’s reasonable control.

Jabber, Inc.:   Client: Benjamens van Doorn Euro RSCG B.V.   By: 
/s/ GWENAEL HAGAN   By: 
/s/ CHRIS MIDDELDORP

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  Name:  Gwenael Hagen   Name:  Chris Middeldorp   Title:  Chief Financial
Officer   Title:  Managing Director   Date:      Date:   

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Attachment B-2

Jabber, Inc. Maintenance and Support Agreement

This Maintenance and Support Agreement (the “Agreement”) is entered into between
Jabber Inc., a Delaware corporation with its principal place of business at 1899
Wynkoop St., Suite 600, Denver, Colorado, 80202 (“Jabber”) and Benjamens van
Doorn Euro RSCG B.V., a Dutch B.V. with its principal place of business at Burg.
A. Colijnweg 2, 1182 AL AMSTELVEEN , The Netherlands, (“Customer”),
(individually, a “Party,” and collectively, the “Parties”).

1.   Background. Jabber has licensed certain Software to Customer pursuant to
the Jabber Commercial Software License and an Offer to License signed by
Customer. Customer desires to have Jabber maintain and/or support that Software
during the term of this Agreement.       2.   Definitions.

  “Maintenance” means Jabber, using commercially reasonable efforts, will
provide Minor Releases or Major Releases (as those terms are later defined) of
the Software, when and as released during the term of this Agreement.

  “Support “ means Jabber, using commercially reasonable efforts, will provide a
problem reporting service and remote assistance (through telephone, email,
instant messaging or other mechanism(s) at Jabber’s discretion), to assist
Customer in identifying and fixing documented and reproducible failures of the
Software to perform as specified in its written specifications. Support also
includes the provision by Jabber of Service Releases (as that term is later
defined) of the Software to Customer when and as released during the term of
this Agreement.

  “Response Time” means the length of time between when the Customer reports a
problem and when Jabber delivers an initial meaningful response.

  “Release Number” means the three-integer number, of the form A.B.C, or
two-integer number, of the form A.B (equivalent to A.B.0), by which Jabber
identifies a new release of the Software. The integer A identifies the “Major
Release,” the integer B identifies the “Minor Release, and the integer C
identifies the “Service Release” of the Software, as follows:

  •  
Service Release. Successive Service Releases denote bug fixes or minor
improvements with no significant changes in specification.

  •  
Minor Release. Successive Minor Releases denote minor new features, improvements
and enhancements within the framework of an existing specification.

  •  
Major Releases. Successive Major Releases denote major new features,
improvements and enhancements within the framework of an existing specification,
or architectural changes in or additions to the specification.

  “Severity Levels” means the categorization, by Jabber, of a problem with the
Software reported by Customer, as follows:

  •  
Severity Level 1: Catastrophic product failures that do not have a viable
workaround, including any failure that causes a complete interruption of
service, are of Severity Level 1. Jabber promises to make reasonable commercial
efforts to resolve these problems to the exclusion of all other work.

  •  
Severity Level 2: Problems that have been substantiated as a serious
inconvenience to Customer or its Users, including Severity Level 1 failures for
which a temporary workaround is available, are of Severity Level 2. Jabber
promises to make reasonable commercial efforts to resolve these problems in the
next Service Release or Minor Release of the Software, or in the form of a patch
that can be applied to the current release.

 

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  •  
Severity Level 3: Problems for which there is a reasonable workaround or for
which Customer claims no urgency, are of Severity Level 3. Jabber promises to
make reasonable commercial efforts to resolve these problems in the next Service
Release or Minor Release of the Software.

  •  
Severity Level 4: Enhancement requests are of Severity Level 4. Jabber considers
these enhancement requests for implementation in the next Minor Release or Major
Release of the Software.

3.   Maintenance Plan. Upon execution of this Agreement and start of the Initial
Term, Jabber will provide new Releases of the Software that are made generally
available during the Initial Term of this Agreement, and for Renewal Terms upon
payment of the Annual Maintenance Fee in effect and published by Jabber at the
time of renewal.

  x  Maintenance. Jabber will provide to Customer all releases of the Software
that are made generally available by Jabber during the Initial Term and any
Renewal Term of this Agreement.

4.   Support Plans. Support is only available to those Customers for whom a
Maintenance Plan is currently in effect. Upon execution of this Agreement and
start of the Initial Term, Jabber will provide technical support during the
Initial Term of this Agreement to address problems with the Software reported by
Customer to Jabber, and for Renewal Terms upon payment of the Annual Support Fee
in effect and published by Jabber at the time of renewal. Jabber will also
distribute Service Releases to Customer under each of the following Support
Plans. Customer hereby selects one of two Support Plans, as indicated below:

  x  Extended Hours Support: Jabber provides email, Jabber IM and telephone
support from 7:00 a.m. to 6:00 p.m. (MST) on Jabber’s business days and Customer
will have access to Jabber’s support site. Jabber will make reasonable
commercial efforts to provide an initial response within thirty (30) minutes
from receipt of query for all Severity Levels.

5.   Contacts. Customer designates the individual below as primary contact for
support services. Jabber will accept requests for support only from the
designated contacts. Customer may designate up to four additional contacts and
may change the contacts from time to time on an as needed basis (Customer should
refer to the Helpdesk Usage Document for changing contacts).

  Primary Contact: __________________________

  Phone number: ___________________________

  Email address: ____________________________

6.   Term. Maintenance Plan and Support Plan services shall be provided for a
Term of three (3) months starting on October 1, 2002 and terminating on December
31, 2002.       7.   Termination. This Agreement, and any Maintenance Plan
and/or Support Plan selected by Customer hereunder, will terminate (i) upon the
expiration of the Initial Term and any Renewal Term, unless the Maintenance Plan
and/or Support Plan is renewed, or (ii) upon the termination for any reason of
the Jabber Commercial Software License for the Software.       8.   Supported
Releases. Jabber shall provide Support to Customers, as specified herein, for
the current Release of the Software. Jabber shall also provide Support for one
previous Release of the Software until the earlier of (i) the expiration or
earlier termination of the Support Plan, or (ii) six (6) months after the
general availability of the current Release of the Software.       9.  
Engineering Services. Jabber shall have no obligation hereunder to provide
Customer with engineering services other than as expressly set forth herein.    
  10.   Outsourcing. Jabber reserves the right to outsource its obligations
under this Agreement to third parties, provided that Jabber shall remain
responsible for its obligations that are performed by said third parties.