Confidential Treatment Requested by
 Dollar Thrifty Automotive Group, Inc.
 
Exhibit 10.245

 
Amendment 01
 
to the Services Agreement
 
 

 
between
 

 
Dollar Thrifty Automotive Group, Inc.
 

 
and
 

 
HP Enterprise Services LLC
 

 
for
 

 
The modification of the Agreement to restate certain ADM maintenance Services
based on a tiered support model (breakfix, standard support and enhanced
support).
 

 

 
 

 

 
July 1, 2011
 

 

 
 

 
 
 

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Confidential Treatment Requested by
 Dollar Thrifty Automotive Group, Inc,

 
 
Amendment 01
 
 
TO THE SERVICES AGREEMENT
 
 
This Amendment number one (01) to the Services Agreement, including all
attachments, exhibits, and schedules attached hereto and incorporated herein by
reference (collectively, “Amendment 01”) is entered into as of the last date
executed by the Parties (the “Amendment 01 Effective Date”), by and between
Dollar Thrifty Automotive Group, Inc. (“Customer”), and HP Enterprise Services
LLC (“Provider”).
 
 
All capitalized terms used in this Amendment 01 that are not otherwise defined
herein shall have the meaning ascribed to them in the Agreement.
 
 
RECITALS
 
 
WHEREAS, Dollar Thrifty Automotive Group, Inc. and HP Enterprise Services, LLC
entered into that certain Services Agreement as of April 4, 2011 (the
“Agreement”); and
 
 
WHEREAS, Customer and Provider desire to amend the Agreement to incorporate a
new tiered level of ADM maintenance support for Applications supported on a
fixed price basis.
 
 
NOW THEREFORE, in consideration of the mutual promises contained herein and
other good and valuable consideration, the receipt and sufficiency of which is
hereby acknowledged, the Parties hereto agree as follows:
 
 

 
1  
Services.

 
Exhibit 2.6 (Applications Development and Maintenance Services) is deleted in
its entirety and replaced with Exhibit 2.6 attached hereto and incorporated
herein as Attachment A to this Amendment 01.  The attached replacement Exhibit
2.6 modifies Section 5.0 (Application Maintenance and Support Services) to
reflect a three tiered support model for ADM Services.
 

 
2  
Fees.

 

 
2.1  
Exhibit 4 (Pricing and Financial Provisions) is deleted in its entirety and
replaced with Exhibit 4 attached hereto and incorporated herein as Attachment B
to this Amendment 01.  The attached replacement Exhibit 4 modifies Section
III.E. to reflect a three tiered support model for ADM Services.

 
 
 
Page 1 of  3

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Confidential Treatment Requested by
 Dollar Thrifty Automotive Group, Inc.
 
 
2.2  
Exhibit 4-A (Provider Pricing Forms) is modified to adjust the Monthly Base
Charges for Application Maintenance Support Services.  Exhibit 4-A (Provider
Pricing Forms) Summary Fees (page 2) and Detailed Base Charges (pages 5, 8, 11,
14, 17, 20, and 23) are deleted in their entirety and replaced with the Summary
Fees and Detailed Base Charges pages attached hereto and incorporated herein as
Attachment C to this Amendment.

 

 
3  
Counterparts.  This Amendment 01 may be executed in several counterparts, all of
which taken together shall constitute a single agreement between the parties.

 
 
IN WITNESS WHEREOF, the Customer and Provider have each executed this Amendment
01 on the dates set forth below.
 

DOLLAR THRIFTY AUTOMOTIVE GROUP, INC.
 
HP ENTERPRISE SERVICES L.L.C.
     
By:
/s/  RICK MORRIS   
By:
/s/  JEFF HAYNES           
Title:
Rick Morris - EVP & CIO   
Title:
Jeff Haynes - Account Executive           
Date:
7-14-11   
Date:
7-22-11           

 

 
 

 
 
Page 2 of  3

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Confidential Treatment Requested by
 Dollar Thrifty Automotive Group, Inc.
 
 
Exhibit 2.6 to Amendment No.1 to Services Agreement between Dollar Thrifty
Automotive Group, Inc. and HP Enterprise Services, LLC
 

EXHIBIT 2.6
 

 
CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR EXHIBIT 2.6
 

 
 
 

 
A CERTAIN PORTION OF THIS EXHIBIT, WHICH IS INDICATED BY “***” HAS BEEN OMITTED
BASED UPON A REQUEST FOR CONFIDENTIAL TREATMENT AND SUCH PORTION HAS BEEN FILED
SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
 
 

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Confidential Treatment Requested by
 Dollar Thrifty Automotive Group, Inc.
 

 
Exhibit 4 to Amendment No.1 to Services Agreement between Dollar Thrifty
Automotive Group, Inc. and HP Enterprise Services, LLC
 

 
EXHIBIT 4
 

CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR EXHIBIT 4
 
 
 

 
A CERTAIN PORTION OF THIS EXHIBIT, WHICH IS INDICATED BY “***” HAS BEEN OMITTED
BASED UPON A REQUEST FOR CONFIDENTIAL TREATMENT AND SUCH PORTION HAS BEEN FILED
SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
 
 

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Confidential Treatment Requested by
 Dollar Thrifty Automotive Group, Inc.
 
 
Exhibit 4-A to Amendment No.1 to Services Agreement between Dollar Thrifty
Automotive Group, Inc. and HP Enterprise Services, LLC
 

 

Logo [img1.jpg]
 
 
 
 
 
 
Dollar Thrifty Automotive Group
 
 
 
Exhibit 4-A
 
 
 
CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR EXHIBIT 4-A
 
 
 
 

 

 
A CERTAIN PORTION OF THIS EXHIBIT, WHICH IS INDICATED BY “***” HAS BEEN OMITTED
BASED UPON A REQUEST FOR CONFIDENTIAL TREATMENT AND SUCH PORTION HAS BEEN FILED
SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
 
 

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