EXHIBIT 10.21P

NINETEENTH AMENDMENT

TO THE

RESTATED AND AMENDED

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC

This NINETEENTH AMENDMENT (the “Amendment”) is made by and between CSG Systems,
Inc. (“CSG”) and Comcast Cable Communications Management, LLC (“Customer”). The
Effective Date of this Amendment is the date last signed below.  CSG and
Customer entered into a certain Restated and Amended CSG Master Subscriber
Management System Agreement (CSG document #2296663) dated July 1, 2008 (the
“Agreement”) and now desire to amend the Agreement in accordance with the terms
and conditions set forth in this Amendment. If the terms and conditions set
forth in this Amendment shall be in conflict with the Agreement, the terms and
conditions of this Amendment shall control. Any terms in initial capital letters
or all capital letters used as a defined term but not defined in this Amendment
shall have the meaning set forth in the Agreement. Upon execution of this
Amendment by the parties, any subsequent reference to the Agreement between the
parties shall mean the Agreement as amended by this Amendment. Except as amended
by this Amendment, the terms and conditions set forth in the Agreement shall
continue in full force and effect according to their terms.

CSG and Customer agree to the following:

1.Upon the Effective Date, Schedule P to the Agreement shall be deleted in its
entirety and replaced with the new Schedule P attached hereto and which is
incorporated herein by this reference.

IN WITNESS WHEREOF the parties hereto have caused this Amendment to be executed
by their duly authorized representatives.

   

 

COMCAST CABLE COMMUNICATIONS MANAGEMENT, LLC (“CUSTOMER”)

   

CSG SYSTEMS, INC. (“CSG”)

By:  /s/ Peter Kiriacoulacos

By:  Joseph T. Ruble

Name: Peter Kiriacoulacos

Name:  Joseph T. Ruble

Title:  Executive Vice President &  Chief Procurement Officer

Title: evP, CAO & General Counsel

Date:  1-29-13

Date:  7 Feb 2013

   

   

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Schedule P

Customer Authorization Schedule

   

 

   

CSG Document

Comcast Personnel

Title

Comment

   

   

   

   

   

   

   

   

Master Agreement & Amendments (and all categories listed below)

***** ************ *** *****

EVP and Chief Procurement Officer SVP Finance & Accounting

   

   

   

   

   

SOW-/-DSOW

**** ***** ***** ******

Vice President, Procurement Vice President, Finance

Contract Administration

   

   

   

   

LOA

****** ********* *** ******* ***** ****** ********* ******

Director of Billing Sr. Director of Billing Systems Vice President, Finance
Executive Director of Billing Systems

Technical Administration

   

   

   

   

SRF

****** ********* ********* ****** *** *******

Director of Billing Executive Director of Billing Systems Sr. Director, Billing
Systems

Technical Administration

   

   

   

   

IPA

********* ****** *** ******* ***** ********

Executive Director of Billing Systems Sr. Director, Billing Systems Director,
Software Development

   

   

   

   

   

BRD

********* ****** *** ******* ***** ********

Executive Director of Billing Systems Sr. Director, Billing Systems Director,
Software Development

   

   

   

   

   

Billing Disputes

***** ****** *** ******* ********* ***** **** *******

Vice President, Finance Sr. Director, Billing Systems Sr. Manager Finance Sr.
Manager Finance

   

   

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