EXHIBIT 10.21A

 

Pages where confidential treatment has been requested are stamped “Confidential
Treatment Requested and the Redacted Material has been separately filed with the
Commission,” and places where information has been redacted have been marked
with (***).

 

THIRTY-SIXTH AMENDMENT

TO

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

ECHOSTAR SATELLITE L.L.C.

 

This Thirty-Sixth Amendment (the “Amendment”) is made by and between CSG
Systems, Inc., a Delaware corporation (“CSG”) and EchoStar Satellite L.L.C.
(“Customer”). CSG and Customer entered into a certain CSG Master Subscriber
Management System Agreement dated April 1, 1999, as amended, (the “Agreement”),
and now desire to amend the Agreement in accordance with the terms and
conditions set forth in this Amendment. If the terms and conditions set forth in
this Amendment shall be in conflict with the Agreement, the terms and conditions
of this Amendment shall control. Any terms in initial capital letters or all
capital letters used as a defined term but not defined in this Amendment shall
have the meaning set forth in the Agreement. Upon execution of this Amendment by
the parties, any subsequent reference to the Agreement between the parties shall
mean the Agreement as amended by this Amendment. Except as amended by this
Amendment, the terms and conditions set forth in the Agreement shall continue in
full force and effect according to their terms.

 

CSG and Customer agree as follows:

 

1. Pursuant to the Twenty-Sixth Amendment (as modified by the Thirty-Fifth
Amendment), the parties extended the Increased Capacity Term to the existing
LPAR through March 31, 2004. Customer desires, and CSG agrees to provide an
increase in the capacity in accordance with the chart set forth below (“Customer
Additional Capacity”) for the remainder of 2004. As a point of clarification,
the increase of *** ******* *** ****** **** (***) MIPS is not over and above the
*** ******* ********** (***) MIPS provided in April 2004. Therefore, for the
fees set forth in Paragraph 2 below, Customer desires and CSG agrees to extend
the Increased Capacity Term to the existing LPAR as defined below. In the event
Customer wishes to terminate the additional capacity prior to December 31, 2004,
Customer shall provide CSG with ninety (90) days prior written notice. Upon
receipt of Customer’s written notice, CSG shall use commercially reasonable
efforts to re-deploy the additional capacity during the remainder of the
Increased Capacity Term. If CSG is able to re-deploy the additional capacity,
Customer shall not be responsible for the remaining monthly fees (set forth in
Paragraph 2 below) associated with the additional capacity. However, if CSG is
unable to re-deploy the additional capacity, Customer agrees to pay the
remaining monthly fees through the expiration of the Increased Capacity Term.
During the Increased Capacity Term, Customer agrees to use commercially
reasonable efforts to maintain a ninety five percent (95%) or lower usage of the
available CPU. CSG shall provide additional capacity (“CSG Additional Capacity”)
estimated to maintain Customer’s ****** *********** (***) usage of the available
CPU at no additional cost to Customer in accordance with the chart set forth
below. The parties further agree that in the event the number of MIPS needed to
maintain ****** **** ******* (***) usage of the available CPU does not require
full utilization of the MIPS provided by the CSG Additional Capacity, CSG may,
in its sole discretion, re-deploy any spare MIPS from the CSG Additional
Capacity. In the event Customer wishes to maintain or increase the capacity, the
parties shall negotiate in good faith and execute such agreement in writing.

 

Customer Additional Capacity for 2004:

 

April

  *** MIPS

May – December

  *** MIPS

 

CSG Additional Capacity for 2004

 

June

  *** MIPS

July

  *** MIPS

August

  *** MIPS

September

  *** MIPS

October

  *** MIPS

November

  *** MIPS

December

  *** MIPS

 

#2047134

08/03/04

CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES OF
THE PARTIES HERETO ONLY AND IS NOT

FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE THEIR RESPECTIVE COMPANIES

--------------------------------------------------------------------------------

“Confidential Treatment Requested and the Redacted Material has been separately
filed with the Commission.”

 

2. Customer agrees to pay the following fees for the increase in the existing
capacity:

 

April 2004

  $***

May 2004

  $***

June – December 2004

  $***/month

 

3. Customer desires to dedicate additional MIPS to its testing (“IOT”)
environment. Therefore, for the fees set forth below, CSG shall provide an
additional *** MIPS per month from June, 2004 through September, 2004. Customer
shall provide CSG sixty (60) days written notice of its intent to continue
purchasing MIPS for its IOT environment beyond September 31, 2004. In addition,
Customer may provide CSG ninety (90) days written notice of its intent to
decrease up to *** MIPS allocated to either (a) Customer’s IOT environment, or
(b) Customer’s LPAR after September 31, 2004, effective on the first day of a
calendar month. Customer may also elect in writing to move a portion of the MIPS
from the Customer Additional Capacity to Customer’s IOT environment, provided,
however, Customer shall provide thirty (30) days prior written notice and such
election may not occur more than once.

 

Fees for IOT Capacity (*** MIPS/month):

 

June 2004 – December 2004

  $***/month

 

IN WITNESS WHEREOF, the parties execute this Amendment on the date last signed
below.

 

CSG SYSTEMS, INC. (“CSG”)

 

ECHOSTAR SATELLITE L.L.C.

(“CUSTOMER”)

By:

 

/s/ Edward C. Nafus

--------------------------------------------------------------------------------

  By:  

/s/ Dr.-Ing. Germar Schaefer

--------------------------------------------------------------------------------

Name:

  Edward C. Nafus   Name:   Dr.-Ing. Germar Schaefer

Title:

  Pres, BBS   Title:   SVP, Chief Information Officer

Date:

  6/15/04   Date:   6/14/04

 

#2047134

08/03/04

CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES OF
THE PARTIES HERETO ONLY AND IS NOT

FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE THEIR RESPECTIVE COMPANIES

--------------------------------------------------------------------------------

“Confidential Treatment Requested and the Redacted Material has been separately
filed with the Commission.”

 

THIRTY-SEVENTH AMENDMENT

TO

CSG MASTER SUBSCRIBER MANAGEMENT SYSTEM AGREEMENT

BETWEEN

CSG SYSTEMS, INC.

AND

ECHOSTAR SATELLITE L.L.C.

 

This Thirty-Seventh Amendment (the “Amendment”) is made by and between CSG
Systems, Inc., a Delaware corporation (“CSG”) and EchoStar Satellite L.L.C.
(“Customer”). CSG and Customer entered into a certain CSG Master Subscriber
Management System Agreement dated April 1, 1999, as amended, (the “Agreement”),
and now desire to amend the Agreement in accordance with the terms and
conditions set forth in this Amendment. If the terms and conditions set forth in
this Amendment shall be in conflict with the Agreement, the terms and conditions
of this Amendment shall control. Any terms in initial capital letters or all
capital letters used as a defined term but not defined in this Amendment shall
have the meaning set forth in the Agreement. Upon execution of this Amendment by
the parties, any subsequent reference to the Agreement between the parties shall
mean the Agreement as amended by this Amendment. Except as amended by this
Amendment, the terms and conditions set forth in the Agreement shall continue in
full force and effect according to their terms.

 

CSG and Customer agree as follows:

 

Customer’s Monthly On-Line Allowance Per Subscriber set forth in Schedule F (as
amended by the Thirtieth Amendment, paragraph eight (8), section c) shall be
amended to increase the number of Memos stored on-line from *** to *** per
active subscriber.

 

 

IN WITNESS WHEREOF, the parties execute this Amendment on the date last signed
below.

 

CSG SYSTEMS, INC. (“CSG”)

 

ECHOSTAR SATELLITE L.L.C.

(“CUSTOMER”)

By:

 

/s/ Edward C. Nafus

--------------------------------------------------------------------------------

  By:  

/s/ Dr.-Ing. Germar Schaefer

--------------------------------------------------------------------------------

Name:

  Edward C. Nafus   Name:   Dr.-Ing. Germar Schaefer

Title:

  Pres, BBS   Title:   SVP, Chief Information Officer

Date:

  6/3/04   Date:   5/28/04

 

#205-0577

08/03/04

CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES OF
THE PARTIES HERETO ONLY AND IS NOT

FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE THEIR RESPECTIVE COMPANIES