Exhibit 10.3 to 2007 10-Q

August 16, 2007

Ms. Karen R. Bowman

 

  Re: Employment Offer

Dear Karen:

This letter describes the terms and conditions of your continued employment with
Convergys Corporation. The terms of this Employment Offer are effective
September 1, 2007 and will remain in effect from the date of execution through
and including May 31, 2010, subject to early termination as described in
paragraphs 7, 8 and 9

 

1. You will serve with Convergys Corporation as General Counsel and Corporate
Secretary, reporting to the Chief Executive Officer. This is a full-time
position with duties assigned by the CEO commensurate with the role.

 

2. Your base salary will be a minimum of $27,083 per month, which equates to
$325,000 on an annualized basis.

 

3. You will participate in the Convergys annual incentive plan, Effective
September 1, 2007, your annual incentive target will be $200,000 at 100% goal
attainment (prorated for 2007)

 

4. You will participate in the Convergys long term incentive plan. Your 2008
annual long term incentive award target will be valued at no less than $595,000
and the awards are subject to the terms of the LTIP and the applicable award
agreements.

 

5. You will participate in the current benefit Plans commensurate with your
G-Level position, subject to change or elimination in accordance with the terms
of the Plans or, where there is no Plan, by action of the CEO, the Compensation
and Benefits Committee of the Board of Directors, or the Board of Directors.

 

6. You will continue to participate in the Convergys Supplemental Executive
Retirement Plan (“SERP”).

 

7.

Your employment with Convergys may be terminated by you or Convergys, with or
without cause. Upon termination of your employment, the terms of this Employment
Offer will automatically terminate. If Convergys terminates your employment
without cause, other than as described in paragraph 8, Convergys will provide
you with severance and benefits as follows: 12 months’ base salary plus target
annual incentive; 12 months’ continuation of medical, dental, vision, and life
insurance coverage at the same level and cost applicable to active employees;
eligibility for post-retirement benefits to the extent that you would have been
eligible for such benefits if employment had continued for an additional 12
months; 12 months of additional service credit under each non-qualified pension
plan in which you participate; ability for 12 months following the

 

Convergys Corporation

Confidential and Proprietary

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Page 2 of 4

 

 

termination date to retain and exercise stock options that had vested or will
vest before that date (provided that no exercises will be permitted after the
expiration of the original ten year term of a stock option); restrictions on
restricted stock that would have lapsed within 12 months of termination will
lapse; an amount equal to any forfeitable benefits under a pension or 401
(k) plan that would have vested prior to 12 months following the termination
date, and; an amount equal to the present value of the additional vested
benefits that would have accrued (at the salary and annual incentive targets
existing at termination) under any qualified pension plan had you remained
employed for 12 months following the termination date.

Eligibility for such severance and benefits will require your execution of a
comprehensive Severance Agreement and Release of All Claims prepared by
Convergys. All severance and benefits will be subject to applicable tax
withholding and reporting.

Such severance and benefits will not be offered where termination is for
“cause,” is initiated by you, or results from your death or other situation
rendering you unable to perform essential duties of your position. Convergys
will have “cause” to terminate your employment if it determines that you have
violated Convergys’ Code of Business Conduct, have acted recklessly in the
performance of your duties or been convicted of a felony. Upon written notice to
you, and for the purposes of investigating the possible existence of “cause”,
Convergys may suspend you from your duties for up to 60 days with full pay and
benefits. Such a suspension will not constitute a “meaningful diminution in your
responsibilities or position” under paragraph 8.

 

8. In the event of a Change-in-Control (as defined in Convergys’ long term
incentive plan) that results, within two years of the date of such
Change-in-Control, in your termination or voluntary termination because of a
(i) reduction in your compensation, (ii) meaningful diminution in your
responsibilities or position with Convergys, or (iii) requirement that you
relocate more than 50 miles from your employment location immediately prior to
the Change-in-Control, the terms of this Employment Offer will automatically
terminate and you will be provided with severance and benefits as follows: the
same severance and benefits listed above in paragraph 7 except for a period of
24 months and, if the present value of all payments, benefits and accelerated
vesting of benefits or awards that you receive pursuant to this letter or
otherwise from Convergys constitutes a “parachute payment” as defined in
Section 280G(b)(2) of the Internal Revenue Code, and such parachute payment
exceeds the limitation under Section 280G (i.e., 3 times the base amount, (as
defined in Section 280G(b)(3)) by more than 15%, an amount equal to the excise
tax imposed under Section 4999 of the Code, including any interest or penalties
with respect to such excise tax, which amount will be grossed-up to cover the
taxes applicable to such payment, excluding any income taxes and penalties
imposed pursuant to Section 409A of the Code. Such amount will be paid at the
same time the severance benefits payable in cash under this Employment Offer are
paid but in no event later than the year next following the year in which you
remit such excise taxes to the taxing authority.

Notwithstanding the foregoing, if the present value of all payments, benefits
and accelerated vesting of benefits or awards that you receive pursuant to this
Employment Offer or otherwise from Convergys constitutes a “parachute payment”
as defined in

 

Convergys Corporation

Confidential and Proprietary

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Section 280G(b)(2) and such parachute payment does not exceed the limitation
under Section 280G by more than 15%, the amount of the cash payment you are
otherwise entitled to receive under the terms of this Employment Offer will be
reduced to an amount that does not exceed the 280G limitation (but not below
zero).

Eligibility for such severance and benefits will require your execution of a
comprehensive Severance Agreement and Release of All Claims prepared by the
successor. All severance and benefits will be subject to applicable tax
withholding and reporting.

 

9. You agree to give Convergys 60 days’ advance, written notice of your decision
to resign and 6 months’ advance, written notice of your decision to retire (if
eligible). You and Convergys may mutually agree to a greater or shorter period.
The terms of this Employment Offer will terminate automatically effective as of
your date of resignation or retirement.

 

10. You agree to execute, simultaneously with the execution of this letter,
Convergys’ current Non-Disclosure and Non-Competition Agreement for Directors
and Above, which, among other things, restricts you from engaging in any
activity in competition with Convergys for a two-year period following your
termination for any reason.

 

11. Except for issues pertaining to your Non-Disclosure and Non-Competition
Agreement, any disputes between you and Convergys or its officers or agents
regarding termination, change in position, an intentional tort, or harassment,
retaliation, or discrimination based on local, state, or federal law will be
subject to confidential, final and binding arbitration in Cincinnati, Ohio in
accordance with the Federal Arbitration Act and/or applicable Ohio law and, to
the extent not specified here, AAA rules. You and Convergys waive our rights to
a judge or jury trial in court, although you are permitted to file a charge
with, and/or assist, an administrative agency like the Equal Employment
Opportunity Commission. A claim must be made within six months of a party’s
knowledge of the disputed matter or it is waived, and remedies are actual,
compensatory, liquidated, and punitive damages, and attorney fees, but do not
include reinstatement or promotion (for which front pay may be awarded instead).
Convergys will pay the arbitrator’s fees and expenses, but each party is
responsible for their attorneys’ fees, costs of witnesses, and evidence. Each
side will limit discovery to two depositions, except that the arbitrator may
permit additional discovery. Judgment upon the arbitration award may be entered
in state or federal court. A termination or expiration of the terms of this
Employment Offer will not affect the rights and obligations of the parties under
this paragraph 11, the terms of which will survive termination and/or expiration
of this Employment Offer.

It is understood and agreed by the parties that prior to the expiration of the
terms of this Employment Offer, the Compensation and Benefits Committee will
establish and adopt a market-competitive policy providing for severance payments
and benefits to be paid to each Executive Committee member in the event of a
Change-in-Control and/or a termination without cause.

Your employment will be governed by Ohio law. If you are a “specified employee”
(within the meaning of Section 409A) at the time of your termination and to the
extent that any amounts payable or other benefits receivable by you pursuant to
this Employment Offer

 

Convergys Corporation

Confidential and Proprietary

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provide for a “deferral of compensation” within the meaning of Section 409A of
the Internal Revenue Code of 1986, as amended (“Section 409A”), then,
notwithstanding anything to the contrary in this Agreement, such payment or
benefits will be provided, to the extent necessary to comply with Section 409A,
no earlier than the first business day following the six month anniversary of
your termination. In determining whether a termination of employment has
occurred for purposes of applying the terms of this Employment Offer, the
provisions of Section 409A and the regulations issued thereunder will control.

Please indicate your acceptance of these terms by signing below and returning a
copy to me by September 1, 2007.

By accepting these terms with the signatures below, you and Convergys are
voluntarily agreeing that the provisions in your Employment Agreement originally
dated January 1, 1998 (including any subsequent updates or modifications to that
Agreement) (“prior Employment Agreement”), that, prior to the effective date of
this Employment Offer, remained in effect (i.e., those provisions identified in
Section 13.F. of your prior Employment Offer) are void as of the effective date
of this Employment Offer. You agree to waive all rights, claims, or benefits
under the prior Employment Agreement. You also agree the consideration provided
to you under this Employment Offer is adequate for your waiver of all rights
under the prior Employment Agreement. Both you and Convergys have had sufficient
time to review and consider this letter before signing below.

Sincerely,

 

/s/ David F. Dougherty David F. Dougherty President & CEO

 

Acceptance:     /s/ Karen R. Bowman     9/1/07 Karen R. Bowman     Date

 

Convergys Corporation

Confidential and Proprietary