Exhibit 10.1

Amendment 7 to Services Agreement
Dated: April 7, 2017

This Amendment 7 (“Amendment”) to the Services Agreement (the “Agreement”)
between Sears Holdings Management Corporation, a Delaware corporation (“SHMC”)
and Sears Hometown and Outlet Stores, Inc. a Delaware corporation (“SHO”) is
made by the parties as of April 7, 2017 (the “Amendment Date”). Capitalized
terms used but not defined herein have the meanings ascribed to them in the
Agreement.

Whereas, SHO desires to receive certain new transportation services from SHMC
under the Services Agreement, which services were not, in the period preceding
the Amendment Date, within the coverage of the Services Agreement,

Whereas, SHO desires to receive certain new fulfillment and transportation
services from SHMC for orders received through www.searshometownstores.com,
www.searshardwarestores.com, and www.searshomeapplianceshowroom.com (the “New
SHO Websites”) under the Agreement, which services were not, in the period
preceding the Amendment Date, within the coverage of the Agreement, and

Whereas, the parties have determined that it is in their mutual interests to
amend the Services Agreement and applicable Appendices in order to describe the
new fulfillment and transportation services to be performed by SHMC, and the
Fees due SHMC for the new services.

Now, therefore, in consideration of the above recitals and the mutual promises
that follow and other good and valuable consideration contained in this
Amendment, the parties agree that as of the Amendment Date, the Agreement is
amended as follows:

1.
Parcel Transportation Services for SHO Outlet Stores. In Appendix 1.01-C, Supply
Chain Services, a new section 2.(i), Parcel Transportation Services for SHO
Outlet Stores, is inserted following section 2.(h), Web2Store Supply Chain Flow
Path, as set forth on Exhibit A hereto.

2.
Parcel Transportation Service for SHO Outlet Stores Description. In Appendix
1.01-C, Attachment II, Supply Chain Service Description, in Table 1, the text
shown in Exhibit B hereto is inserted in a new row, following the row headed “8.
IT System” and before the row headed, “Inventory Management”. Attachments 1 and
2 to Exhibit B, referenced in the attached Exhibit B and attached hereto, are
also incorporated into and made a part of Appendix 1.01-C.

3.
Roadrunner Fulfillment Services for New SHO Websites. In Appendix 1.01-C, Supply
Chain Services, a new section 2.(j), Roadrunner Fulfillment Services, is
inserted following section 2(i), Parcel Services for SHO Outlet Stores, as set
forth on Exhibit C hereto.

4.
Roadrunner Fulfillment Service Description. In Appendix 1.01-C, Attachment II,
Supply Chain Service Description, in Table 1, the text shown in Exhibit D hereto
is inserted before the row

--------------------------------------------------------------------------------

Exhibit 10.1

headed “Parcel Transportation Services for New SHO Websites”. Attachments 1 and
2 to Exhibit D, referenced in the attached Exhibit D and attached hereto, are
also incorporated into and made a part of Appendix 1.01-C.
5.
This Amendment does not alter or affect any commissions due SHMC from SHO with
respect to eCommerce sales transactions, including but not limited to those set
forth in Appendix 1.01-D of the Agreement.

6.
Any presumption that all services that were provided by SHMC to SHO prior to the
Effective Date (Oct. 11, 2012) are included in those provided under the
Agreement does not apply to the Parcel Transportation Services for SHO Outlet
Stores or Roadrunner Fulfillment Services added by this Amendment.

7.
Despite any provisions in the Services Agreement to the contrary, neither party
agrees to deal with the other exclusively with respect to the Parcel
Transportation Services for SHO Outlet Stores (or services similar to the Parcel
Transportation Services for SHO Outlet Stores) or the Roadrunner Fulfillment
Services (or services similar to the Roadrunner Fulfillment Services).

8.
Notwithstanding anything contained in the Agreement to the contrary (i.e. the
SHO Request process), either party may terminate the Parcel Transportation
Services for SHO Outlet Stores and/or the Roadrunner Fulfillment Services at any
time and for any reason, upon at least 90 days prior written notice, except that
if SHMC is unable to give SHO 90 days prior written notice to SHO due to SHMC’s
third party contractor terminating sooner, then SHMC will provide as much notice
as possible.

No Other Amendments. Except as expressly amended herein and in the previous
executed amendments to the Services Agreement, the Services Agreement shall
continue in full force and effect, in accordance with its terms, without any
waiver, amendment or other modification of any provision hereof, including the
parties’ choice of Illinois law (pursuant to Section 6.19 of the Services
Agreement) which also applies to this Amendment.

In witness whereof, the parties have executed this Amendment as of the Amendment
Date.

Sears Holdings Management Corporation        Sears Hometown and Outlet Stores,
Inc.

By: /s/ ROBERT PHELAN                By: /s/ BRANDON GARTMAN
Senior Vice President                     Vice President, Operations Services

--------------------------------------------------------------------------------

Exhibit 10.1

Exhibit A
Supply Chain Services – Parcel Transportation Services for SHO Outlet Stores

Inserted as Sec. 2(h) in Appendix 1.01-C, Supply Chain Services:

(h)    Parcel Shipping Services. Service Provider will provide to all SHO Outlet
Stores parcel shipping through its existing service relationship with UPS. This
addendum does not extend to any other parcel delivery service utilized by
Service Provider. SHO Outlet Stores will be responsible for arranging pickups
and deliveries with UPS.

--------------------------------------------------------------------------------

Exhibit 10.1

Exhibit B
(Supply Chain Service Description)

Table I. The following table only applies to Sears Provided Products:

Service or Business Area
Table I - Services for Sears Provided Products
Fees
Transportation
1.    Parcel Transportation Services
•    Service Provider manages the relationship with parcel shipment service
provider,UPS.
•    SHO Outlet Stores can utilize UPS to ship to and from all of its locations
•    SHO Outlet Stores will utilize processes prescribed by Service Provider to
arrange pickup and delivery from UPS

Transportation Services: Freight Charges will be charged according to the fees
listing in Attachment 1. The rates listed are subject to change due to changes
in rates charged Service Provider by UPS.

Billing

2.    Service Billing
•    Service Provider will bill SHO for services rendered by UPS on a monthly
basis.
•    Monthly detail will be given to SHO for its internal store billing
•    SHO will promptly address any discrepancies in billings in writing to
Service Provider.

 
 
3.    Claims:
Damage claims for services shall continue utilizing Service Provider’s existing
claims processes, as described in Attachment 2.
 

--------------------------------------------------------------------------------

Exhibit 10.1

Attachment 1 to Exhibit B

 
CONFIDENTIAL
 
 
 
 
 
 
 
 
 
 
Innovel Parcel Rates for SHO-Outlet Deliveries
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Ground Residential Rates*
 
 
 
 
 
AK, HI
PR
AK, HI +
 
Lbs.
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Zone 44
Zone 45
Zone 46
 
1
$
5.16
 

$5.20

$5.23

$5.45

$5.51

$5.57

$5.81

$17.67

$17.67

$32.04

 
2
$
5.28
 

$5.38

$5.43

$6.42

$6.82

$6.94

$7.22

$19.72

$19.72

$33.98

 
3
$
5.38
 

$5.49

$6.11

$6.82

$7.03

$7.08

$7.40

$21.55

$21.55

$35.79

 
4
$
5.49
 

$5.64

$6.91

$7.08

$7.32

$7.40

$7.80

$23.47

$23.47

$37.85

 
5
$
5.61
 

$6.08

$7.02

$7.16

$7.50

$7.65

$8.12

$25.76

$25.76

$40.12

 
6
$
5.70
 

$6.42

$7.05

$7.23

$7.61

$7.77

$8.23

$28.04

$28.04

$42.30

 
7
$
6.12
 

$6.67

$7.08

$7.25

$7.71

$7.83

$8.35

$30.09

$30.09

$44.34

 
8
$
6.48
 

$6.74

$7.13

$7.29

$7.87

$8.18

$8.71

$32.25

$32.25

$46.38

 
9
$
6.84
 

$7.02

$7.21

$7.39

$8.11

$8.48

$9.17

$34.65

$34.65

$48.66

 
10
$
7.02
 

$7.18

$7.32

$7.51

$8.34

$8.91

$9.72

$36.82

$36.82

$50.84

 
11
$
7.08
 

$7.23

$7.34

$7.57

$8.43

$9.20

$10.24

$39.09

$39.09

$53.02

--------------------------------------------------------------------------------

Exhibit 10.1

 
12
$
7.13
 

$7.30

$7.39

$7.83

$8.76

$9.68

$10.80

$41.04

$41.04

$55.29

 
13
$
7.23
 

$7.36

$7.51

$8.18

$9.13

$10.14

$11.39

$42.86

$42.86

$57.09

 
14
$
7.33
 

$7.45

$7.72

$8.45

$9.53

$10.62

$11.95

$44.80

$44.80

$58.91

 
15
$
7.43
 

$7.65

$7.96

$8.78

$9.92

$11.13

$12.56

$46.62

$46.62

$60.72

 
16
$
7.43
 

$7.74

$8.04

$8.97

$10.14

$11.63

$13.15

$48.80

$48.80

$62.72

 
17
$
7.45
 

$7.98

$8.31

$9.24

$10.56

$12.13

$13.72

$50.20

$50.20

$64.75

 
18
$
7.56
 

$8.20

$8.50

$9.56

$10.95

$12.63

$14.30

$51.67

$51.67

$67.01

 
19
$
7.69
 

$8.37

$8.76

$9.86

$11.36

$13.12

$14.89

$53.16

$53.16

$69.20

 
20
$
7.84
 

$8.55

$9.01

$10.14

$11.75

$13.54

$15.43

$54.36

$54.36

$71.24

 
21
$
7.87
 

$8.58

$9.06

$10.42

$12.12

$14.03

$15.98

$55.86

$55.86

$73.29

 
22
$
8.04
 

$8.79

$9.31

$10.73

$12.47

$14.47

$16.54

$57.08

$57.08

$75.12

 
23
$
8.22
 

$8.99

$9.53

$11.02

$12.84

$14.94

$17.13

$58.33

$58.33

$76.95

 
24
$
8.38
 

$9.17

$9.78

$11.31

$13.24

$15.39

$17.66

$59.53

$59.53

$79.00

 
25
$
8.54
 

$9.37

$10.02

$11.61

$13.61

$15.88

$18.24

$60.73

$60.73

$81.16

 
26
$
8.59
 

$9.39

$10.23

$11.64

$14.03

$16.34

$18.33

$62.00

$62.00

$83.20

 
27
$
8.68
 

$9.57

$10.48

$11.91

$14.38

$16.83

$18.91

$63.04

$63.04

$85.38

 
28
$
8.80
 

$9.80

$10.71

$12.24

$14.77

$17.29

$19.46

$64.16

$64.16

$87.54

 
29
$
8.92
 

$9.97

$10.96

$12.51

$15.17

$17.78

$20.03

$65.53

$65.53

$89.36

 
30
$
9.05
 

$10.13

$11.21

$12.83

$15.58

$18.25

$20.61

$66.81

$66.81

$91.19

 
31
$
9.17
 

$10.32

$11.22

$13.17

$15.98

$18.27

$21.19

$68.48

$68.48

$92.91

 
32
$
9.31
 

$10.48

$11.51

$13.49

$16.39

$18.80

$21.78

$69.87

$69.87

$94.61

 
33
$
9.42
 

$10.69

$11.75

$13.79

$16.80

$19.25

$22.35

$71.18

$71.18

$96.56

 
34
$
9.56
 

$10.86

$11.97

$14.11

$17.18

$19.75

$22.95

$72.49

$72.49

$98.37

 
35
$
9.71
 

$11.07

$12.23

$14.40

$17.56

$20.22

$23.53

$74.07

$74.07

$100.09

 
36
$
9.72
 

$11.15

$12.46

$14.70

$17.73

$20.70

$24.09

$75.75

$75.75

$101.90

 
37
$
9.77
 

$11.22

$12.68

$14.99

$17.89

$21.15

$24.66

$77.22

$77.22

$103.73

 
38
$
9.85
 

$11.45

$12.95

$15.27

$18.25

$21.65

$25.20

$78.80

$78.80

$105.55

 
39
$
9.92
 

$11.61

$13.17

$15.62

$18.62

$22.10

$25.76

$80.39

$80.39

$107.38

 
40
$
10.07
 

$11.77

$13.39

$15.90

$18.99

$22.58

$26.35

$81.96

$81.96

$109.42

 
41
$
10.09
 

$11.92

$13.61

$15.99

$19.36

$23.05

$26.36

$83.71

$83.71

$111.36

 
42
$
10.10
 

$12.12

$13.88

$16.09

$19.75

$23.51

$26.38

$85.28

$85.28

$113.42

 
43
$
10.16
 

$12.30

$14.11

$16.37

$20.12

$23.97

$26.91

$86.86

$86.86

$115.47

 
44
$
10.29
 

$12.47

$14.34

$16.65

$20.50

$24.46

$27.46

$88.35

$88.35

$117.51

--------------------------------------------------------------------------------

Exhibit 10.1

 
45
$
10.42
 

$12.68

$14.56

$16.96

$20.90

$24.93

$28.02

$89.84

$89.84

$119.59

 
46
$
10.51
 

$12.84

$14.65

$17.26

$21.24

$25.03

$28.51

$91.60

$91.60

$121.51

 
47
$
10.63
 

$13.05

$14.72

$17.52

$21.62

$25.10

$29.05

$93.01

$93.01

$123.44

 
48
$
10.71
 

$13.17

$14.93

$17.80

$21.92

$25.20

$29.54

$94.31

$94.31

$125.38

 
49
$
10.79
 

$13.29

$15.16

$18.05

$22.23

$25.61

$30.00

$95.79

$95.79

$127.44

 
50
$
10.85
 

$13.40

$15.28

$18.28

$22.52

$25.93

$30.45

$97.55

$97.55

$129.51

 
51
$
10.93
 

$13.42

$15.50

$18.49

$22.55

$26.27

$30.83

$99.31

$99.31

$131.54

 
52
$
10.98
 

$13.50

$15.62

$18.61

$22.58

$26.50

$31.13

$101.05

$101.05

$133.36

 
53
$
11.07
 

$13.53

$15.69

$18.71

$22.63

$26.70

$31.36

$102.72

$102.72

$135.30

 
54
$
11.13
 

$13.56

$15.75

$18.82

$22.67

$26.81

$31.45

$104.38

$104.38

$137.25

 
55
$
11.17
 

$13.61

$15.85

$18.90

$22.77

$26.93

$31.67

$106.03

$106.03

$139.16

 
56
$
11.22
 

$13.70

$15.90

$18.95

$22.86

$27.05

$31.77

$107.79

$107.79

$141.12

 
57
$
11.30
 

$13.74

$15.96

$19.04

$22.95

$27.18

$31.88

$109.66

$109.66

$143.04

 
58
$
11.37
 

$13.83

$16.02

$19.13

$23.03

$27.30

$32.03

$111.49

$111.49

$144.99

 
59
$
11.45
 

$13.90

$16.08

$19.20

$23.16

$27.40

$32.16

$113.59

$113.59

$147.04

 
60
$
11.51
 

$13.98

$16.13

$19.27

$23.22

$27.51

$32.32

$115.49

$115.49

$149.09

 
61
$
11.57
 

$14.05

$16.19

$19.37

$23.30

$27.63

$32.45

$117.40

$117.40

$151.39

 
62
$
11.64
 

$14.10

$16.25

$19.45

$23.40

$27.72

$32.58

$119.87

$119.87

$153.67

 
63
$
11.69
 

$14.16

$16.32

$19.54

$23.51

$27.83

$32.71

$122.18

$122.18

$155.95

 
64
$
11.76
 

$14.22

$16.37

$19.62

$23.61

$28.00

$32.85

$124.25

$124.25

$158.21

 
65
$
11.81
 

$14.27

$16.45

$19.71

$23.68

$28.09

$33.04

$126.34

$126.34

$160.37

 
66
$
11.87
 

$14.33

$16.50

$19.78

$23.79

$28.24

$33.18

$128.65

$128.65

$162.66

 
67
$
11.92
 

$14.42

$16.57

$19.87

$23.90

$28.35

$33.32

$130.71

$130.71

$164.95

 
68
$
12.01
 

$14.47

$16.61

$19.90

$23.98

$28.48

$33.47

$132.74

$132.74

$167.23

 
69
$
12.11
 

$14.59

$16.75

$20.15

$24.30

$28.74

$33.65

$134.76

$134.76

$169.51

 
70
$
12.16
 

$14.65

$16.81

$20.20

$24.39

$29.03

$33.91

$136.95

$136.95

$171.90

 
71
$
17.08
 

$18.92

$20.49

$21.99

$25.98

$30.23

$34.49

$139.40

$139.40

$173.94

 
72
$
21.09
 

$22.68

$23.90

$24.55

$28.02

$31.69

$35.24

$141.60

$141.60

$175.99

 
73
$
24.20
 

$25.87

$27.18

$27.34

$30.26

$33.21

$36.19

$143.53

$143.53

$178.07

 
74
$
26.49
 

$28.25

$29.39

$29.71

$32.22

$34.67

$37.07

$145.46

$145.46

$180.09

 
75
$
28.15
 

$29.96

$30.80

$31.01

$33.42

$35.41

$37.71

$147.40

$147.40

$182.14

 
76
$
28.83
 

$30.58

$31.59

$31.98

$34.23

$35.92

$38.14

$149.41

$149.41

$184.20

 
77
$
29.36
 

$31.13

$32.15

$32.34

$34.57

$36.11

$38.36

$151.44

$151.44

$186.26

--------------------------------------------------------------------------------

Exhibit 10.1

 
78
$
29.84
 

$31.67

$32.66

$32.84

$35.04

$36.52

$38.60

$153.52

$153.52

$188.31

 
79
$
30.35
 

$32.16

$33.15

$33.30

$35.43

$36.95

$38.90

$155.63

$155.63

$190.34

 
80
$
30.78
 

$32.64

$33.61

$33.72

$35.87

$37.40

$39.25

$157.72

$157.72

$192.41

 
81
$
31.19
 

$33.06

$34.03

$34.13

$36.30

$37.83

$39.63

$159.82

$159.82

$194.70

 
82
$
31.54
 

$33.47

$34.44

$34.55

$36.71

$38.23

$40.07

$161.93

$161.93

$196.99

 
83
$
31.88
 

$33.83

$34.79

$34.93

$37.08

$38.61

$40.50

$164.02

$164.02

$199.25

 
84
$
32.24
 

$34.14

$35.16

$35.28

$37.49

$39.05

$40.91

$166.12

$166.12

$201.52

 
85
$
32.58
 

$34.51

$35.53

$35.65

$37.85

$39.44

$41.36

$168.06

$168.06

$203.47

 
86
$
32.90
 

$34.90

$35.89

$36.04

$38.24

$39.85

$41.76

$169.97

$169.97

$205.40

 
87
$
33.30
 

$35.24

$36.26

$36.40

$38.63

$40.24

$42.20

$171.74

$171.74

$207.35

 
88
$
33.61
 

$35.57

$36.62

$36.75

$39.03

$40.66

$42.59

$173.48

$173.48

$209.29

 
89
$
33.95
 

$35.96

$37.00

$37.15

$39.41

$41.06

$43.01

$175.52

$175.52

$211.23

 
90
$
34.31
 

$36.34

$37.37

$37.50

$39.80

$41.45

$43.42

$177.28

$177.28

$213.16

 
91
$
34.65
 

$36.69

$37.74

$37.86

$40.16

$41.84

$43.86

$179.36

$179.36

$215.11

 
92
$
34.98
 

$37.05

$38.12

$38.21

$40.57

$42.25

$44.25

$181.46

$181.46

$217.03

 
93
$
35.31
 

$37.40

$38.45

$38.59

$40.93

$42.64

$44.68

$183.58

$183.58

$218.97

 
94
$
35.65
 

$37.75

$38.82

$38.97

$41.34

$43.02

$45.12

$185.66

$185.66

$220.92

 
95
$
36.00
 

$38.13

$39.18

$39.33

$41.69

$43.41

$45.55

$187.65

$187.65

$222.94

 
96
$
36.37
 

$38.47

$39.48

$39.73

$42.04

$43.84

$45.96

$189.60

$189.60

$224.90

 
97
$
36.70
 

$38.83

$39.84

$40.08

$42.42

$44.21

$46.37

$191.72

$191.72

$226.96

 
98
$
37.03
 

$39.18

$40.23

$40.47

$42.77

$44.59

$46.81

$193.81

$193.81

$228.99

 
99
$
37.37
 

$39.53

$40.59

$40.81

$43.19

$45.00

$47.21

$195.89

$195.89

$231.04

 
100
$
37.71
 

$39.91

$40.94

$41.16

$43.57

$45.39

$47.63

$197.90

$197.90

$233.11

 
101
$
38.05
 

$40.25

$41.03

$41.54

$43.98

$45.79

$48.04

$199.76

$199.76

$235.26

 
102
$
38.38
 

$40.61

$41.07

$41.91

$44.33

$46.15

$48.44

$201.42

$201.42

$237.46

 
103
$
38.73
 

$40.98

$41.18

$42.30

$44.72

$46.59

$48.85

$203.36

$203.36

$239.60

 
104
$
39.08
 

$41.36

$41.54

$42.66

$45.13

$46.97

$49.27

$205.26

$205.26

$241.74

 
105
$
39.41
 

$41.69

$41.91

$43.02

$45.52

$47.38

$49.67

$207.37

$207.37

$243.71

 
106
$
39.77
 

$42.08

$42.27

$43.38

$45.88

$47.76

$50.08

$209.65

$209.65

$245.66

 
107
$
40.11
 

$42.42

$42.61

$43.79

$46.27

$48.16

$50.48

$211.75

$211.75

$247.70

 
108
$
40.47
 

$42.77

$42.98

$44.14

$46.68

$48.57

$50.90

$213.68

$213.68

$249.74

 
109
$
40.80
 

$43.15

$43.34

$44.50

$47.04

$48.96

$51.28

$215.60

$215.60

$252.04

 
110
$
41.11
 

$43.49

$43.68

$44.89

$47.41

$49.36

$51.71

$217.53

$217.53

$254.08

--------------------------------------------------------------------------------

Exhibit 10.1

 
111
$
41.46
 

$43.86

$44.04

$45.24

$47.84

$49.75

$52.09

$219.46

$219.46

$256.12

 
112
$
41.79
 

$44.21

$44.39

$45.62

$48.21

$50.12

$52.51

$221.35

$221.35

$258.19

 
113
$
42.15
 

$44.55

$44.79

$45.98

$48.59

$50.51

$52.92

$223.29

$223.29

$260.34

 
114
$
42.49
 

$44.94

$45.14

$46.35

$48.97

$50.93

$53.32

$225.20

$225.20

$262.52

 
115
$
42.83
 

$45.29

$45.52

$46.74

$49.37

$51.30

$53.74

$227.14

$227.14

$264.67

 
116
$
43.19
 

$45.64

$45.88

$47.08

$49.73

$51.69

$54.12

$229.05

$229.05

$266.83

 
117
$
43.53
 

$45.99

$46.22

$47.48

$50.11

$52.07

$54.54

$231.00

$231.00

$269.02

 
118
$
43.87
 

$46.37

$46.59

$47.86

$50.49

$52.48

$54.93

$232.93

$232.93

$271.29

 
119
$
44.20
 

$46.74

$46.95

$48.22

$50.90

$52.89

$55.36

$235.02

$235.02

$273.58

 
120
$
44.52
 

$47.07

$47.31

$48.59

$51.26

$53.26

$55.76

$236.84

$236.84

$275.85

 
121
$
44.89
 

$47.43

$47.67

$48.96

$51.65

$53.67

$56.13

$238.78

$238.78

$278.04

 
122
$
45.22
 

$47.84

$48.04

$49.32

$52.03

$54.04

$56.58

$240.69

$240.69

$280.18

 
123
$
45.57
 

$48.18

$48.39

$49.69

$52.43

$54.45

$56.97

$242.78

$242.78

$282.45

 
124
$
45.90
 

$48.54

$48.74

$50.04

$52.80

$54.84

$57.40

$244.66

$244.66

$284.75

 
125
$
46.23
 

$48.88

$49.08

$50.38

$53.17

$55.24

$57.76

$246.57

$246.57

$287.02

 
126
$
46.60
 

$49.24

$49.48

$50.80

$53.56

$55.64

$58.22

$248.59

$248.59

$289.30

 
127
$
46.95
 

$49.60

$49.85

$51.14

$53.97

$56.00

$58.59

$250.84

$250.84

$291.58

 
128
$
47.28
 

$49.96

$50.19

$51.51

$54.34

$56.44

$59.05

$253.14

$253.14

$293.85

 
129
$
47.63
 

$50.31

$50.55

$51.89

$54.73

$56.79

$59.40

$255.23

$255.23

$296.15

 
130
$
47.98
 

$50.67

$50.93

$52.26

$55.07

$57.20

$59.80

$257.00

$257.00

$298.41

 
131
$
48.32
 

$51.03

$51.26

$52.62

$55.51

$57.56

$60.23

$258.74

$258.74

$300.60

 
132
$
48.65
 

$51.40

$51.62

$53.01

$55.86

$57.97

$60.60

$260.49

$260.49

$302.74

 
133
$
49.01
 

$51.74

$51.98

$53.36

$56.24

$58.39

$61.05

$262.27

$262.27

$304.90

 
134
$
49.36
 

$52.09

$52.35

$53.75

$56.65

$58.73

$61.44

$264.01

$264.01

$307.08

 
135
$
49.69
 

$52.47

$52.71

$54.12

$57.01

$59.17

$61.86

$265.78

$265.78

$309.24

 
136
$
50.02
 

$52.83

$53.05

$54.47

$57.42

$59.53

$62.24

$267.72

$267.72

$311.42

 
137
$
50.35
 

$53.17

$53.41

$54.84

$57.75

$59.98

$62.70

$269.63

$269.63

$313.58

 
138
$
50.70
 

$53.53

$53.78

$55.20

$58.20

$60.35

$63.09

$271.90

$271.90

$315.73

 
139
$
51.06
 

$53.91

$54.12

$55.62

$58.54

$60.71

$63.44

$274.00

$274.00

$317.90

 
140
$
51.40
 

$54.25

$54.47

$55.96

$58.94

$61.15

$63.89

$276.10

$276.10

$320.09

 
141
$
51.73
 

$54.63

$54.84

$56.34

$59.32

$61.50

$64.25

$278.21

$278.21

$322.12

 
142
$
52.06
 

$54.97

$55.19

$56.69

$59.71

$61.92

$64.70

$280.32

$280.32

$324.18

 
143
$
52.42
 

$55.35

$55.57

$57.06

$60.12

$62.29

$65.09

$282.58

$282.58

$326.21

--------------------------------------------------------------------------------

Exhibit 10.1

 
144
$
52.75
 

$55.69

$55.88

$57.44

$60.47

$62.73

$65.56

$284.50

$284.50

$328.41

 
145
$
53.10
 

$56.07

$56.27

$57.76

$60.89

$63.09

$65.90

$286.61

$286.61

$330.55

 
146
$
53.43
 

$56.44

$56.63

$58.20

$61.22

$63.42

$66.31

$288.70

$288.70

$332.72

 
147
$
53.78
 

$56.75

$56.96

$58.51

$61.59

$63.86

$66.68

$290.81

$290.81

$334.90

 
148
$
54.10
 

$57.12

$57.37

$58.85

$61.99

$64.20

$67.05

$292.91

$292.91

$337.06

 
149
$
54.45
 

$57.45

$57.66

$59.21

$62.34

$64.60

$67.45

$294.81

$294.81

$339.22

 
150
$
54.75
 

$57.76

$58.05

$59.54

$62.77

$64.97

$67.78

$296.73

$296.73

$341.40

 
*The rates above include a residential surcharge
 
 
 
 
 
 
 
 
Any fraction of a pound more than the weight shown in the rate chart is rounded
up to the next listed weight.
Rates do not include current fuel surcharge or any reqested or necessary
accessorial charges
 
 
 
 
 
 
 

--------------------------------------------------------------------------------

Exhibit 10.1

Attachment 1 to Exhibit B, continued

 
Ground Commercial Rates*
 
 
 
 
 
AK, HI
PR
AK, HI +
 
Lbs.
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Zone 44
Zone 45
Zone 46
 
1

$3.20

$3.25

$3.28

$3.43

$3.51

$3.88

$4.06

$17.31

$17.31

$31.39

 
2

$3.25

$3.28

$3.56

$3.87

$3.89

$4.21

$4.28

$19.35

$19.35

$33.30

 
3

$3.28

$3.36

$3.76

$4.11

$4.21

$4.39

$4.64

$21.12

$21.12

$35.08

 
4

$3.30

$3.50

$3.93

$4.38

$4.47

$4.92

$5.05

$23.02

$23.02

$37.09

 
5

$3.37

$3.65

$4.06

$4.52

$4.63

$5.16

$5.30

$25.25

$25.25

$39.31

 
6

$3.52

$3.74

$4.15

$4.52

$4.68

$5.23

$5.34

$27.50

$27.50

$41.45

 
7

$3.62

$3.82

$4.20

$4.54

$4.69

$5.25

$5.47

$29.48

$29.48

$43.46

 
8

$3.74

$3.87

$4.26

$4.62

$4.80

$5.27

$5.54

$31.64

$31.64

$45.45

 
9

$3.87

$3.98

$4.33

$4.68

$4.99

$5.35

$5.97

$33.97

$33.97

$47.71

 
10

$4.03

$4.11

$4.36

$4.69

$5.05

$5.70

$6.41

$36.08

$36.08

$49.83

 
11

$4.06

$4.16

$4.39

$4.74

$5.17

$5.72

$6.49

$38.32

$38.32

$51.96

 
12

$4.09

$4.21

$4.47

$4.83

$5.40

$6.17

$6.95

$40.22

$40.22

$54.19

 
13

$4.17

$4.35

$4.52

$5.14

$5.71

$6.52

$7.41

$42.00

$42.00

$55.94

 
14

$4.28

$4.52

$4.65

$5.37

$6.08

$6.94

$7.89

$43.90

$43.90

$57.75

 
15

$4.37

$4.65

$4.86

$5.64

$6.42

$7.34

$8.37

$45.67

$45.67

$59.53

 
16

$4.38

$4.74

$4.95

$5.80

$6.52

$7.76

$8.58

$47.83

$47.83

$61.44

 
17

$4.47

$4.83

$4.98

$6.05

$6.89

$8.18

$9.04

$49.19

$49.19

$63.43

 
18

$4.55

$5.01

$5.16

$6.30

$7.23

$8.60

$9.49

$50.64

$50.64

$65.68

 
19

$4.63

$5.07

$5.36

$6.51

$7.51

$9.02

$9.92

$52.11

$52.11

$67.78

 
20

$4.81

$5.10

$5.52

$6.78

$7.87

$9.37

$10.35

$53.28

$53.28

$69.80

 
21

$4.85

$5.31

$5.53

$6.85

$7.92

$9.43

$10.81

$54.75

$54.75

$71.83

 
22

$5.01

$5.46

$5.73

$7.13

$8.22

$9.80

$11.23

$55.92

$55.92

$73.61

 
23

$5.18

$5.61

$5.93

$7.34

$8.53

$10.15

$11.70

$57.12

$57.12

$75.39

 
24

$5.32

$5.79

$6.16

$7.58

$8.84

$10.55

$12.13

$58.38

$58.38

$77.42

 
25

$5.46

$5.94

$6.30

$7.65

$9.15

$10.96

$12.60

$59.54

$59.54

$79.54

--------------------------------------------------------------------------------

Exhibit 10.1

 
26

$5.51

$6.22

$6.31

$7.69

$9.42

$11.32

$13.06

$60.71

$60.71

$81.55

 
27

$5.60

$6.38

$6.51

$7.74

$9.72

$11.70

$13.49

$61.81

$61.81

$83.66

 
28

$5.70

$6.53

$6.70

$8.04

$10.03

$12.07

$13.93

$62.90

$62.90

$85.78

 
29

$5.80

$6.69

$6.92

$8.23

$10.35

$12.47

$14.38

$64.19

$64.19

$87.57

 
30

$5.92

$6.77

$7.13

$8.48

$10.71

$12.85

$14.88

$65.49

$65.49

$89.36

 
31

$5.95

$6.78

$7.16

$8.78

$11.02

$13.23

$15.35

$67.09

$67.09

$91.06

 
32

$6.05

$6.94

$7.24

$9.04

$11.34

$13.64

$15.84

$68.48

$68.48

$92.71

 
33

$6.16

$7.13

$7.41

$9.25

$11.68

$14.06

$16.30

$69.75

$69.75

$94.61

 
34

$6.26

$7.26

$7.61

$9.53

$11.98

$14.45

$16.78

$71.05

$71.05

$96.40

 
35

$6.38

$7.44

$7.83

$9.77

$12.28

$14.84

$17.25

$72.59

$72.59

$98.07

 
36

$6.46

$7.45

$8.00

$10.01

$12.61

$15.25

$17.47

$74.24

$74.24

$99.88

 
37

$6.53

$7.49

$8.18

$10.22

$12.91

$15.65

$17.53

$75.70

$75.70

$101.66

 
38

$6.64

$7.67

$8.37

$10.46

$13.21

$16.04

$17.95

$77.22

$77.22

$103.47

 
39

$6.74

$7.81

$8.55

$10.75

$13.56

$16.45

$18.41

$78.78

$78.78

$105.25

 
40

$6.78

$7.98

$8.72

$10.96

$13.85

$16.81

$18.84

$80.31

$80.31

$107.24

 
41

$6.80

$8.15

$8.92

$11.19

$14.11

$16.82

$19.25

$82.03

$82.03

$109.13

 
42

$6.84

$8.31

$9.11

$11.44

$14.45

$17.00

$19.72

$83.58

$83.58

$111.16

 
43

$6.93

$8.46

$9.28

$11.69

$14.78

$17.34

$20.16

$85.11

$85.11

$113.17

 
44

$7.05

$8.62

$9.49

$11.91

$15.07

$17.75

$20.60

$86.58

$86.58

$115.17

 
45

$7.16

$8.71

$9.67

$12.16

$15.41

$18.14

$21.04

$88.03

$88.03

$117.17

 
46

$7.21

$8.76

$9.87

$12.40

$17.41

$18.49

$21.48

$89.76

$89.76

$119.06

 
47

$7.23

$8.79

$10.03

$12.63

$17.74

$18.84

$21.90

$91.14

$91.14

$120.97

 
48

$7.30

$8.82

$10.24

$12.86

$18.04

$19.15

$22.33

$92.43

$92.43

$122.86

 
49

$7.33

$8.92

$10.41

$13.09

$18.30

$19.47

$22.72

$93.89

$93.89

$124.92

 
50

$7.39

$9.03

$10.56

$13.24

$18.60

$19.76

$23.10

$95.61

$95.61

$126.94

 
51

$7.40

$9.11

$10.56

$14.94

$18.62

$19.86

$23.10

$97.30

$97.30

$128.91

 
52

$7.44

$9.20

$10.63

$15.04

$18.79

$20.09

$23.34

$99.03

$99.03

$130.69

 
53

$7.46

$9.24

$10.71

$15.15

$18.94

$20.20

$23.50

$100.66

$100.66

$132.61

 
54

$7.51

$9.27

$10.75

$15.24

$19.04

$20.34

$23.62

$102.30

$102.30

$134.50

 
55

$7.57

$9.33

$10.79

$15.30

$19.13

$20.42

$23.76

$103.92

$103.92

$136.39

 
56

$7.60

$9.38

$10.85

$15.37

$19.20

$20.53

$23.84

$105.63

$105.63

$138.29

 
57

$7.65

$9.42

$10.89

$15.43

$19.27

$20.60

$23.96

$107.44

$107.44

$140.21

 
58

$7.74

$9.49

$10.96

$15.52

$19.37

$20.69

$24.06

$109.24

$109.24

$142.09

--------------------------------------------------------------------------------

Exhibit 10.1

 
59

$7.81

$9.54

$10.99

$15.62

$19.46

$20.81

$24.17

$111.31

$111.31

$144.10

 
60

$7.84

$9.57

$11.02

$15.68

$19.53

$20.91

$24.28

$113.21

$113.21

$146.12

 
61

$7.92

$9.65

$11.06

$15.74

$19.61

$20.99

$24.40

$115.08

$115.08

$148.35

 
62

$7.98

$9.68

$11.11

$15.83

$19.69

$21.07

$24.50

$117.47

$117.47

$150.60

 
63

$8.00

$9.76

$11.15

$15.90

$19.79

$21.15

$24.62

$119.70

$119.70

$152.82

 
64

$8.09

$9.78

$11.19

$15.97

$19.87

$21.26

$24.75

$121.76

$121.76

$155.07

 
65

$8.13

$9.85

$11.25

$16.06

$19.95

$21.34

$24.87

$123.78

$123.78

$157.16

 
66

$8.17

$9.88

$11.29

$16.13

$20.06

$21.46

$24.97

$126.06

$126.06

$159.40

 
67

$8.22

$9.93

$11.34

$16.19

$20.15

$21.55

$25.10

$128.10

$128.10

$161.65

 
68

$8.26

$10.00

$11.36

$16.21

$20.23

$21.67

$25.19

$130.08

$130.08

$163.88

 
69

$8.35

$10.12

$11.47

$16.47

$20.54

$21.88

$25.36

$132.07

$132.07

$166.11

 
70

$8.39

$10.15

$11.51

$16.53

$20.60

$22.13

$25.58

$134.21

$134.21

$168.45

 
71

$12.42

$13.49

$14.58

$16.73

$20.61

$22.50

$25.80

$136.62

$136.62

$170.47

 
72

$15.79

$16.56

$17.31

$18.92

$20.72

$23.68

$26.10

$138.77

$138.77

$172.49

 
73

$18.39

$19.16

$19.95

$21.30

$22.54

$24.92

$26.86

$140.66

$140.66

$174.49

 
74

$20.30

$21.05

$21.68

$23.29

$24.12

$26.09

$27.59

$142.56

$142.56

$176.48

 
75

$21.71

$22.50

$22.83

$24.41

$25.08

$26.66

$28.09

$144.44

$144.44

$178.50

 
76

$22.22

$22.96

$23.47

$25.25

$25.73

$27.10

$28.45

$146.43

$146.43

$180.50

 
77

$22.59

$23.39

$23.93

$25.56

$26.00

$27.25

$28.60

$148.40

$148.40

$182.55

 
78

$23.01

$23.79

$24.29

$25.95

$26.35

$27.54

$28.81

$150.46

$150.46

$184.56

 
79

$23.41

$24.18

$24.71

$26.32

$26.66

$27.92

$29.03

$152.52

$152.52

$186.55

 
80

$23.76

$24.54

$25.07

$26.70

$27.04

$28.26

$29.30

$154.58

$154.58

$188.54

 
81

$24.07

$24.89

$25.39

$27.04

$27.36

$28.60

$29.61

$156.61

$156.61

$190.82

 
82

$24.38

$25.18

$25.73

$27.40

$27.70

$28.95

$29.94

$158.70

$158.70

$193.02

 
83

$24.65

$25.47

$25.99

$27.72

$28.03

$29.26

$30.29

$160.75

$160.75

$195.27

 
84

$24.93

$25.78

$26.30

$28.03

$28.30

$29.58

$30.62

$162.80

$162.80

$197.51

 
85

$25.23

$26.08

$26.59

$28.34

$28.61

$29.94

$30.97

$164.68

$164.68

$199.41

 
86

$25.49

$26.35

$26.88

$28.66

$28.96

$30.24

$31.28

$166.57

$166.57

$201.29

 
87

$25.78

$26.63

$27.18

$28.97

$29.26

$30.55

$31.65

$168.30

$168.30

$203.21

 
88

$26.07

$26.92

$27.47

$29.29

$29.56

$30.91

$31.96

$170.02

$170.02

$205.12

 
89

$26.35

$27.21

$27.75

$29.58

$29.90

$31.21

$32.30

$172.02

$172.02

$206.99

 
90

$26.62

$27.48

$28.05

$29.93

$30.21

$31.49

$32.64

$173.72

$173.72

$208.87

 
91

$26.90

$27.76

$28.35

$30.23

$30.48

$31.87

$32.99

$175.76

$175.76

$210.80

--------------------------------------------------------------------------------

Exhibit 10.1

 
92

$27.19

$28.09

$28.61

$30.50

$30.81

$32.18

$33.26

$177.83

$177.83

$212.71

 
93

$27.47

$28.36

$28.93

$30.86

$31.15

$32.53

$33.65

$179.91

$179.91

$214.60

 
94

$27.73

$28.63

$29.18

$31.15

$31.41

$32.80

$33.98

$181.95

$181.95

$216.48

 
95

$28.02

$28.95

$29.49

$31.44

$31.72

$33.11

$34.31

$183.90

$183.90

$218.49

 
96

$28.30

$29.21

$29.71

$31.79

$32.05

$33.43

$34.63

$185.80

$185.80

$220.39

 
97

$28.59

$29.51

$30.00

$32.12

$32.30

$33.76

$34.97

$187.85

$187.85

$222.43

 
98

$28.90

$29.81

$30.33

$32.37

$32.62

$34.08

$35.30

$189.94

$189.94

$224.40

 
99

$29.14

$30.06

$30.55

$32.71

$32.93

$34.42

$35.63

$191.98

$191.98

$226.44

 
100

$29.44

$30.12

$30.55

$32.82

$33.23

$34.73

$35.97

$193.95

$193.95

$228.44

 
101

$29.48

$30.38

$30.67

$32.90

$33.55

$35.01

$36.05

$195.78

$195.78

$230.56

 
102

$29.48

$30.42

$30.94

$33.07

$33.86

$35.37

$36.39

$197.41

$197.41

$232.68

 
103

$29.78

$30.72

$31.21

$33.36

$34.19

$35.64

$36.71

$199.30

$199.30

$234.84

 
104

$30.05

$31.00

$31.48

$33.70

$34.50

$35.97

$37.00

$201.18

$201.18

$236.93

 
105

$30.35

$31.26

$31.81

$33.99

$34.79

$36.29

$37.36

$203.24

$203.24

$238.81

 
106

$30.58

$31.59

$32.09

$34.32

$35.09

$36.62

$37.65

$205.44

$205.44

$240.70

 
107

$30.90

$31.86

$32.36

$34.65

$35.41

$36.94

$37.97

$207.50

$207.50

$242.74

 
108

$31.19

$32.16

$32.67

$34.94

$35.72

$37.25

$38.32

$209.41

$209.41

$244.78

 
109

$31.43

$32.44

$32.99

$35.24

$36.01

$37.57

$38.64

$211.28

$211.28

$246.96

 
110

$31.74

$32.71

$33.25

$35.55

$36.33

$37.87

$38.94

$213.18

$213.18

$248.97

 
111

$32.04

$33.01

$33.54

$35.86

$36.66

$38.20

$39.28

$215.04

$215.04

$251.01

 
112

$32.30

$33.28

$33.80

$36.18

$36.97

$38.51

$39.60

$216.93

$216.93

$253.04

 
113

$32.60

$33.58

$34.11

$36.47

$37.31

$38.81

$39.90

$218.83

$218.83

$255.12

 
114

$32.86

$33.85

$34.43

$36.77

$37.58

$39.14

$40.24

$220.69

$220.69

$257.26

 
115

$33.13

$34.13

$34.69

$37.10

$37.87

$39.48

$40.57

$222.61

$222.61

$259.37

 
116

$33.43

$34.45

$34.97

$37.42

$38.19

$39.78

$40.89

$224.49

$224.49

$261.51

 
117

$33.70

$34.74

$35.28

$37.73

$38.50

$40.13

$41.20

$226.37

$226.37

$263.63

 
118

$33.99

$35.01

$35.55

$38.02

$38.80

$40.44

$41.51

$228.24

$228.24

$265.85

 
119

$34.25

$35.29

$35.87

$38.34

$39.13

$40.73

$41.84

$230.31

$230.31

$268.11

 
120

$34.56

$35.56

$36.11

$38.64

$39.42

$41.05

$42.16

$232.11

$232.11

$270.35

 
121

$34.83

$35.88

$36.42

$38.96

$39.74

$41.39

$42.48

$233.99

$233.99

$272.47

 
122

$35.10

$36.14

$36.73

$39.27

$40.05

$41.68

$42.77

$235.87

$235.87

$274.58

 
123

$35.39

$36.42

$37.00

$39.58

$40.35

$42.01

$43.14

$237.94

$237.94

$276.80

 
124

$35.67

$36.73

$37.31

$39.90

$40.66

$42.33

$43.45

$239.73

$239.73

$279.05

--------------------------------------------------------------------------------

Exhibit 10.1

 
125

$35.97

$36.99

$37.60

$40.18

$40.98

$42.66

$43.79

$241.60

$241.60

$281.30

 
126

$36.23

$37.28

$37.86

$40.48

$41.29

$42.97

$44.08

$243.60

$243.60

$283.53

 
127

$36.52

$37.58

$38.17

$40.79

$41.60

$43.24

$44.42

$245.85

$245.85

$285.73

 
128

$36.82

$37.86

$38.45

$41.10

$41.91

$43.58

$44.73

$248.05

$248.05

$287.98

 
129

$37.09

$38.14

$38.76

$41.43

$42.22

$43.90

$45.07

$250.11

$250.11

$290.21

 
130

$37.35

$38.43

$39.05

$41.71

$42.52

$44.21

$45.38

$251.83

$251.83

$292.46

 
131

$37.64

$38.74

$39.36

$42.02

$42.82

$44.54

$45.72

$253.57

$253.57

$294.58

 
132

$37.90

$39.01

$39.68

$42.35

$43.15

$44.85

$46.01

$255.29

$255.29

$296.69

 
133

$38.19

$39.31

$39.93

$42.67

$43.45

$45.17

$46.32

$257.04

$257.04

$298.84

 
134

$38.51

$39.59

$40.24

$42.98

$43.79

$45.47

$46.66

$258.73

$258.73

$300.92

 
135

$38.76

$39.85

$40.55

$43.25

$44.07

$45.79

$46.96

$260.48

$260.48

$303.03

 
136

$39.03

$40.17

$40.82

$43.58

$44.37

$46.11

$47.29

$262.37

$262.37

$305.20

 
137

$39.33

$40.46

$41.10

$43.90

$44.67

$46.44

$47.63

$264.22

$264.22

$307.30

 
138

$39.60

$40.71

$41.40

$44.20

$44.99

$46.75

$47.94

$266.48

$266.48

$309.41

 
139

$39.86

$41.03

$41.68

$44.51

$45.29

$47.06

$48.26

$268.51

$268.51

$311.58

 
140

$40.18

$41.32

$41.99

$44.81

$45.61

$47.40

$48.58

$270.56

$270.56

$313.68

 
141

$40.47

$41.59

$42.25

$45.12

$45.93

$47.71

$48.93

$272.64

$272.64

$315.68

 
142

$40.74

$41.87

$42.54

$45.45

$46.24

$47.99

$49.20

$274.69

$274.69

$317.69

 
143

$40.98

$42.16

$42.82

$45.76

$46.56

$48.35

$49.56

$276.91

$276.91

$319.69

 
144

$41.29

$42.45

$43.11

$46.06

$46.87

$48.66

$49.87

$278.80

$278.80

$321.84

 
145

$41.56

$42.72

$43.40

$46.37

$47.17

$48.95

$50.18

$280.86

$280.86

$323.96

 
146

$41.83

$43.01

$43.68

$46.68

$47.45

$49.24

$50.49

$282.92

$282.92

$326.07

 
147

$42.12

$43.32

$43.97

$46.95

$47.77

$49.57

$50.81

$284.98

$284.98

$328.21

 
148

$42.41

$43.58

$44.28

$47.25

$48.05

$49.87

$51.10

$287.06

$287.06

$330.33

 
149

$42.67

$43.86

$44.55

$47.54

$48.40

$50.17

$51.35

$288.93

$288.93

$332.45

 
150

$43.85

$44.52

$45.20

$49.45

$49.48

$50.92

$53.25

$290.82

$290.82

$334.57

 
*The rates above include a residential surcharge.
Any fraction of a pound more than the weight shown in the rate chart is rounded
up to the next listed weight.
 
 
 
 
 
 
Rates do not include current fuel surcharge or any reqested or necessary
accessorial charges
 
 
 

--------------------------------------------------------------------------------

Exhibit 10.1

Attachment 2 to Exhibit B

SHO Outlet Store Claims Procedure    

The following defines the process for recording/filing a claim with UPS for
shipments of merchandise from a SHO Outlet Store to any commercial location.

•
When you become aware that your UPS shipment was not delivered, was received
damaged, breeched or pilfered, the Vendor or Receiver can report the claim.

o
Call 1-800-PICK-UPS(742-5877) to report the loss.

o
You must have your 1Z tracking #

o
Let UPS know it’s a Vendor shipment (if the DC or Store reported the loss, the
Vendor will be notified by UPS of the loss)

o
Include ‘Tracking Number ’ when contacting Dallas A/P (See below address to
form)

o
Dallas A/P will process all legitimate credits

o
We have a minimum of $50 at sell for each lost shipment. Loss or damage of less
than $50 for any shipment will not be claimed against UPS and must be borne by
the shipper (sender).

•
Please provide copy of the vendor's original invoice billing SHO Outlet for
purchase order involved and a proof of the claim settlement for the full $100

•
Despite the $50 claim minimum, all incidents of loss or damage (even if below
$50) must be reported to UPS in order for UPS to track and monitor patterns of
claims and to assist in the correction of shipping and packaging etc.

Below is the link/address for the UPS RPS Notification document to Dallas AP.
Any questions about when credit will be issued for lost shipments should be
directed to APINVIQ@searshc.com.

We ask that units wait at least 7 business days before inquiring about credit to
ensure that we have time to process the forms.
 http://forms.intra.sears.com/dac/dacUPSRPS.html

--------------------------------------------------------------------------------

Exhibit 10.1

SHO Outlet Store Claims Procedure

The following defines the process for recording/filing a claim with UPS for any
Outbound shipment from any Sears Outlet Store directly to a customer.

•
When you become aware that your UPS or UPS SurePost shipment was not delivered,
was received damaged, breeched or pilfered :

1)
You Must Track Package,

§
If noted tracking event indicates no “Package Transfer to Post Office” scan Call
1-800-PICK-UPS(742-5877) to report the loss and continue to step #2 and contact
Dallas AP

§
If noted tracking event says “ Package Transferred to Post Office” Continue to
step #2 and contact Dallas AP (see below example of scan screen)

2)
Include this “Tracking Number” when contacting Dallas A/P (See below address to
form)

3)
The Unit filing the claim will receive a maximum of $100 credit and SLS unit
45301 account number 73305 (SLS account) will be charged.

4)
The Unit will receive the difference in credit for Non-RGI goods only. All
expense over the $100.00 is charged to unit 54856 account number 74350 (high
level retail depreciation account)

§
The unit will receive full credit for the damage or missing part at cost and
sell based on the current GM rate for that division.

§
Credit can be found in the unit’s inventory (PeopleSoft) account #12135
(formerly 10501000)

5)
We have a minimum of $50 at sell for each lost shipment. Loss or damage of less
than $50 for any shipment will not be claimed against UPS and must be borne by
SHO.

•
Despite the $50 claim minimum, all incidents of damage or loss (even if below
$50) must be reported to UPS in order for UPS to track and monitor patterns of
claims and to assist in the correction of shipping and packaging, etc.

Below is the link/address for the UPS RPS Notification document to Dallas AP.
Any questions about when credit will be issued for lost shipments should be
directed to APINVIQ@searshc.com.

We ask that units wait at least 7 business days before inquiring about credit to
ensure that we have time to process the forms.
 http://forms.intra.sears.com/dac/dacUPSRPS.html

--------------------------------------------------------------------------------

Exhibit 10.1

exhibit101shoshcamend_image1.jpg [exhibit101shoshcamend_image1.jpg] 

--------------------------------------------------------------------------------

Exhibit 10.1

Exhibit C
Supply Chain Services – Roadrunner Fulfillment Services for New SHO Websites

Inserted as Sec. 2(j) in Appendix 1.01-C, Supply Chain Services:

(j)    Roadrunner Fulfillment Services. Service Provider will provide
direct-to-customer order fulfillment from its Manteno, IL RRC, Wilkes-Barre, PA
RRC and its Delano, CA RRC (the “Roadrunner Locations”) for orders placed from
the following SHO websites: www.searshometownstores.com,
www.searshardwarestores.com, www.searshomeapplianceshowroom.com (the “New SHO
Websites”), as follows:

(i)Service Provider will process online orders of merchandise from the New SHO
Websites through the Roadrunner Locations. Orders will come through the current
OMS and MSP systems currently utilized by SHC’s online channel retail
businesses. Orders will be picked at the Roadrunner Location according to the
transmitted order, packed to ensure safe transport, and shipped via UPS to the
SHO customer home as designated by the order.
(ii)A return process that is printed on the packing slip, may be utilized by the
SHO customer in the event of a return. All packing slips and instructions that
are currently printed by the Roadrunner Locations will be utilized with no
changes.
(iii) Ownership of ordered product passes from SHMC to SHO upon delivery of the
ordered product to UPS at the Roadrunner Location.
(iv)If Service Provider makes changes in its network operation or its
fulfillment processes which increase the cost per unit for delivery service to
Service Provider’s customers generally, Service Provider will have the right to
adjust the fees set forth in this Sec. 2(j) but only to the extent its costs are
(i) due to changes in its network operation or its fulfillment processes and
(ii) such cost increased to its customers generally. Service Provider shall
notify SHO 30 days in advance of implementing any such adjustments in fees.

--------------------------------------------------------------------------------

Exhibit 10.1

--------------------------------------------------------------------------------

Exhibit 10.1

Exhibit D
(Supply Chain Service Description)

Table I. The following table only applies to Sears Provided Products:

Service or Business Area
Table I - Services for Sears Provided Products
Fees
Roadrunner Fulfillment Services
Services:
•    Service Provider will provide on-line order fulfillment services from its
Manteno, IL, Wilkes-Barre, PA and Delano, CA RRCs (“Roadrunner Locations”).
•    Upon receipt of order receipt from SHO, Service Provider will ship out of
the Roadrunner Location via Service Provider’s parcel carrier, UPS, as provided
in “Parcel Transportation Services,” (including “Service Billing” and “Claims”)
above.
•    Service Provider will use commercially reasonable efforts to maintain the
Service Expectations for orders (as set forth below) and will provide SHO with
tracking numbers for each such shipment. SHO will make reasonable efforts to
inform Service Provider of service concerns from time to time. If any Service
Expectations are not met in any quarter, as reported by the Service Provider,
the parties will cooperate in good faith to take necessary steps to correct any
service and process deficiencies.

   Claims:
Occurrences of damage or loss to New SHO Website parcel shipments shall be
reported and processed in accordance with the Claims Process set forth in
Attachment 2 hereto.
 
Service Expectations:
•    Orders shipped by same time next operating business day after order
receipt: 99%
•    Invoice accuracy rates (tied to activity for each SHO fiscal month): 98%
•    Fulfillment Fees
o    Inbound Handling $0.19
o    Pick and Pack $1.54
o    Supplies $0.42
o    Fixed $0.80
o    Total Rate $2.95

o    Accessorial Charges
    - Inserts $0.10
o    Storage $0.27 per cubic foot per month
o    Parcel shipping charges: as shown on Attachment 1

--------------------------------------------------------------------------------

Exhibit 10.1

Attachment 1 to Exhibit D

 
CONFIDENTIAL
 
 
 
 
 
 
 
 
 
 
Innovel Parcel Rates for SHO-Roadrunner Deliveries
 
 
As of 10/31/2016
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Ground Residential Rates*
 
 
 
 
 
AK, HI
PR
AK, HI +
 
Lbs.
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Zone 44
Zone 45
Zone 46
 
1
$
5.16
 

$5.20

$5.23

$5.45

$5.51

$5.57

$5.81

$17.67

$17.67

$32.04

 
2
$
5.28
 

$5.38

$5.43

$6.42

$6.82

$6.94

$7.22

$19.72

$19.72

$33.98

 
3
$
5.38
 

$5.49

$6.11

$6.82

$7.03

$7.08

$7.40

$21.55

$21.55

$35.79

 
4
$
5.49
 

$5.64

$6.91

$7.08

$7.32

$7.40

$7.80

$23.47

$23.47

$37.85

 
5
$
5.61
 

$6.08

$7.02

$7.16

$7.50

$7.65

$8.12

$25.76

$25.76

$40.12

 
6
$
5.70
 

$6.42

$7.05

$7.23

$7.61

$7.77

$8.23

$28.04

$28.04

$42.30

 
7
$
6.12
 

$6.67

$7.08

$7.25

$7.71

$7.83

$8.35

$30.09

$30.09

$44.34

 
8
$
6.48
 

$6.74

$7.13

$7.29

$7.87

$8.18

$8.71

$32.25

$32.25

$46.38

 
9
$
6.84
 

$7.02

$7.21

$7.39

$8.11

$8.48

$9.17

$34.65

$34.65

$48.66

 
10
$
7.02
 

$7.18

$7.32

$7.51

$8.34

$8.91

$9.72

$36.82

$36.82

$50.84

 
11
$
7.08
 

$7.23

$7.34

$7.57

$8.43

$9.20

$10.24

$39.09

$39.09

$53.02

 
12
$
7.13
 

$7.30

$7.39

$7.83

$8.76

$9.68

$10.80

$41.04

$41.04

$55.29

 
13
$
7.23
 

$7.36

$7.51

$8.18

$9.13

$10.14

$11.39

$42.86

$42.86

$57.09

 
14
$
7.33
 

$7.45

$7.72

$8.45

$9.53

$10.62

$11.95

$44.80

$44.80

$58.91

 
15
$
7.43
 

$7.65

$7.96

$8.78

$9.92

$11.13

$12.56

$46.62

$46.62

$60.72

 
16
$
7.43
 

$7.74

$8.04

$8.97

$10.14

$11.63

$13.15

$48.80

$48.80

$62.72

 
17
$
7.45
 

$7.98

$8.31

$9.24

$10.56

$12.13

$13.72

$50.20

$50.20

$64.75

 
18
$
7.56
 

$8.20

$8.50

$9.56

$10.95

$12.63

$14.30

$51.67

$51.67

$67.01

 
19
$
7.69
 

$8.37

$8.76

$9.86

$11.36

$13.12

$14.89

$53.16

$53.16

$69.20

 
20
$
7.84
 

$8.55

$9.01

$10.14

$11.75

$13.54

$15.43

$54.36

$54.36

$71.24

 
21
$
7.87
 

$8.58

$9.06

$10.42

$12.12

$14.03

$15.98

$55.86

$55.86

$73.29

 
22
$
8.04
 

$8.79

$9.31

$10.73

$12.47

$14.47

$16.54

$57.08

$57.08

$75.12

 
23
$
8.22
 

$8.99

$9.53

$11.02

$12.84

$14.94

$17.13

$58.33

$58.33

$76.95

 
24
$
8.38
 

$9.17

$9.78

$11.31

$13.24

$15.39

$17.66

$59.53

$59.53

$79.00

 
25
$
8.54
 

$9.37

$10.02

$11.61

$13.61

$15.88

$18.24

$60.73

$60.73

$81.16

 
26
$
8.59
 

$9.39

$10.23

$11.64

$14.03

$16.34

$18.33

$62.00

$62.00

$83.20

 
27
$
8.68
 

$9.57

$10.48

$11.91

$14.38

$16.83

$18.91

$63.04

$63.04

$85.38

 
28
$
8.80
 

$9.80

$10.71

$12.24

$14.77

$17.29

$19.46

$64.16

$64.16

$87.54

 
29
$
8.92
 

$9.97

$10.96

$12.51

$15.17

$17.78

$20.03

$65.53

$65.53

$89.36

 
30
$
9.05
 

$10.13

$11.21

$12.83

$15.58

$18.25

$20.61

$66.81

$66.81

$91.19

 
31
$
9.17
 

$10.32

$11.22

$13.17

$15.98

$18.27

$21.19

$68.48

$68.48

$92.91

 
32
$
9.31
 

$10.48

$11.51

$13.49

$16.39

$18.80

$21.78

$69.87

$69.87

$94.61

 
33
$
9.42
 

$10.69

$11.75

$13.79

$16.80

$19.25

$22.35

$71.18

$71.18

$96.56

 
34
$
9.56
 

$10.86

$11.97

$14.11

$17.18

$19.75

$22.95

$72.49

$72.49

$98.37

 
35
$
9.71
 

$11.07

$12.23

$14.40

$17.56

$20.22

$23.53

$74.07

$74.07

$100.09

 
36
$
9.72
 

$11.15

$12.46

$14.70

$17.73

$20.70

$24.09

$75.75

$75.75

$101.90

 
37
$
9.77
 

$11.22

$12.68

$14.99

$17.89

$21.15

$24.66

$77.22

$77.22

$103.73

 
38
$
9.85
 

$11.45

$12.95

$15.27

$18.25

$21.65

$25.20

$78.80

$78.80

$105.55

 
39
$
9.92
 

$11.61

$13.17

$15.62

$18.62

$22.10

$25.76

$80.39

$80.39

$107.38

 
40
$
10.07
 

$11.77

$13.39

$15.90

$18.99

$22.58

$26.35

$81.96

$81.96

$109.42

 
41
$
10.09
 

$11.92

$13.61

$15.99

$19.36

$23.05

$26.36

$83.71

$83.71

$111.36

 
42
$
10.10
 

$12.12

$13.88

$16.09

$19.75

$23.51

$26.38

$85.28

$85.28

$113.42

 
43
$
10.16
 

$12.30

$14.11

$16.37

$20.12

$23.97

$26.91

$86.86

$86.86

$115.47

 
44
$
10.29
 

$12.47

$14.34

$16.65

$20.50

$24.46

$27.46

$88.35

$88.35

$117.51

 
45
$
10.42
 

$12.68

$14.56

$16.96

$20.90

$24.93

$28.02

$89.84

$89.84

$119.59

 
46
$
10.51
 

$12.84

$14.65

$17.26

$21.24

$25.03

$28.51

$91.60

$91.60

$121.51

 
47
$
10.63
 

$13.05

$14.72

$17.52

$21.62

$25.10

$29.05

$93.01

$93.01

$123.44

 
48
$
10.71
 

$13.17

$14.93

$17.80

$21.92

$25.20

$29.54

$94.31

$94.31

$125.38

 
49
$
10.79
 

$13.29

$15.16

$18.05

$22.23

$25.61

$30.00

$95.79

$95.79

$127.44

 
50
$
10.85
 

$13.40

$15.28

$18.28

$22.52

$25.93

$30.45

$97.55

$97.55

$129.51

 
51
$
10.93
 

$13.42

$15.50

$18.49

$22.55

$26.27

$30.83

$99.31

$99.31

$131.54

 
52
$
10.98
 

$13.50

$15.62

$18.61

$22.58

$26.50

$31.13

$101.05

$101.05

$133.36

 
53
$
11.07
 

$13.53

$15.69

$18.71

$22.63

$26.70

$31.36

$102.72

$102.72

$135.30

 
54
$
11.13
 

$13.56

$15.75

$18.82

$22.67

$26.81

$31.45

$104.38

$104.38

$137.25

 
55
$
11.17
 

$13.61

$15.85

$18.90

$22.77

$26.93

$31.67

$106.03

$106.03

$139.16

 
56
$
11.22
 

$13.70

$15.90

$18.95

$22.86

$27.05

$31.77

$107.79

$107.79

$141.12

 
57
$
11.30
 

$13.74

$15.96

$19.04

$22.95

$27.18

$31.88

$109.66

$109.66

$143.04

 
58
$
11.37
 

$13.83

$16.02

$19.13

$23.03

$27.30

$32.03

$111.49

$111.49

$144.99

 
59
$
11.45
 

$13.90

$16.08

$19.20

$23.16

$27.40

$32.16

$113.59

$113.59

$147.04

 
60
$
11.51
 

$13.98

$16.13

$19.27

$23.22

$27.51

$32.32

$115.49

$115.49

$149.09

 
61
$
11.57
 

$14.05

$16.19

$19.37

$23.30

$27.63

$32.45

$117.40

$117.40

$151.39

 
62
$
11.64
 

$14.10

$16.25

$19.45

$23.40

$27.72

$32.58

$119.87

$119.87

$153.67

 
63
$
11.69
 

$14.16

$16.32

$19.54

$23.51

$27.83

$32.71

$122.18

$122.18

$155.95

 
64
$
11.76
 

$14.22

$16.37

$19.62

$23.61

$28.00

$32.85

$124.25

$124.25

$158.21

 
65
$
11.81
 

$14.27

$16.45

$19.71

$23.68

$28.09

$33.04

$126.34

$126.34

$160.37

 
66
$
11.87
 

$14.33

$16.50

$19.78

$23.79

$28.24

$33.18

$128.65

$128.65

$162.66

 
67
$
11.92
 

$14.42

$16.57

$19.87

$23.90

$28.35

$33.32

$130.71

$130.71

$164.95

 
68
$
12.01
 

$14.47

$16.61

$19.90

$23.98

$28.48

$33.47

$132.74

$132.74

$167.23

 
69
$
12.11
 

$14.59

$16.75

$20.15

$24.30

$28.74

$33.65

$134.76

$134.76

$169.51

 
70
$
12.16
 

$14.65

$16.81

$20.20

$24.39

$29.03

$33.91

$136.95

$136.95

$171.90

 
71
$
17.08
 

$18.92

$20.49

$21.99

$25.98

$30.23

$34.49

$139.40

$139.40

$173.94

 
72
$
21.09
 

$22.68

$23.90

$24.55

$28.02

$31.69

$35.24

$141.60

$141.60

$175.99

 
73
$
24.20
 

$25.87

$27.18

$27.34

$30.26

$33.21

$36.19

$143.53

$143.53

$178.07

 
74
$
26.49
 

$28.25

$29.39

$29.71

$32.22

$34.67

$37.07

$145.46

$145.46

$180.09

 
75
$
28.15
 

$29.96

$30.80

$31.01

$33.42

$35.41

$37.71

$147.40

$147.40

$182.14

 
76
$
28.83
 

$30.58

$31.59

$31.98

$34.23

$35.92

$38.14

$149.41

$149.41

$184.20

 
77
$
29.36
 

$31.13

$32.15

$32.34

$34.57

$36.11

$38.36

$151.44

$151.44

$186.26

 
78
$
29.84
 

$31.67

$32.66

$32.84

$35.04

$36.52

$38.60

$153.52

$153.52

$188.31

 
79
$
30.35
 

$32.16

$33.15

$33.30

$35.43

$36.95

$38.90

$155.63

$155.63

$190.34

 
80
$
30.78
 

$32.64

$33.61

$33.72

$35.87

$37.40

$39.25

$157.72

$157.72

$192.41

 
81
$
31.19
 

$33.06

$34.03

$34.13

$36.30

$37.83

$39.63

$159.82

$159.82

$194.70

 
82
$
31.54
 

$33.47

$34.44

$34.55

$36.71

$38.23

$40.07

$161.93

$161.93

$196.99

 
83
$
31.88
 

$33.83

$34.79

$34.93

$37.08

$38.61

$40.50

$164.02

$164.02

$199.25

 
84
$
32.24
 

$34.14

$35.16

$35.28

$37.49

$39.05

$40.91

$166.12

$166.12

$201.52

 
85
$
32.58
 

$34.51

$35.53

$35.65

$37.85

$39.44

$41.36

$168.06

$168.06

$203.47

 
86
$
32.90
 

$34.90

$35.89

$36.04

$38.24

$39.85

$41.76

$169.97

$169.97

$205.40

 
87
$
33.30
 

$35.24

$36.26

$36.40

$38.63

$40.24

$42.20

$171.74

$171.74

$207.35

 
88
$
33.61
 

$35.57

$36.62

$36.75

$39.03

$40.66

$42.59

$173.48

$173.48

$209.29

 
89
$
33.95
 

$35.96

$37.00

$37.15

$39.41

$41.06

$43.01

$175.52

$175.52

$211.23

 
90
$
34.31
 

$36.34

$37.37

$37.50

$39.80

$41.45

$43.42

$177.28

$177.28

$213.16

 
91
$
34.65
 

$36.69

$37.74

$37.86

$40.16

$41.84

$43.86

$179.36

$179.36

$215.11

 
92
$
34.98
 

$37.05

$38.12

$38.21

$40.57

$42.25

$44.25

$181.46

$181.46

$217.03

 
93
$
35.31
 

$37.40

$38.45

$38.59

$40.93

$42.64

$44.68

$183.58

$183.58

$218.97

 
94
$
35.65
 

$37.75

$38.82

$38.97

$41.34

$43.02

$45.12

$185.66

$185.66

$220.92

 
95
$
36.00
 

$38.13

$39.18

$39.33

$41.69

$43.41

$45.55

$187.65

$187.65

$222.94

 
96
$
36.37
 

$38.47

$39.48

$39.73

$42.04

$43.84

$45.96

$189.60

$189.60

$224.90

 
97
$
36.70
 

$38.83

$39.84

$40.08

$42.42

$44.21

$46.37

$191.72

$191.72

$226.96

 
98
$
37.03
 

$39.18

$40.23

$40.47

$42.77

$44.59

$46.81

$193.81

$193.81

$228.99

 
99
$
37.37
 

$39.53

$40.59

$40.81

$43.19

$45.00

$47.21

$195.89

$195.89

$231.04

 
100
$
37.71
 

$39.91

$40.94

$41.16

$43.57

$45.39

$47.63

$197.90

$197.90

$233.11

 
101
$
38.05
 

$40.25

$41.03

$41.54

$43.98

$45.79

$48.04

$199.76

$199.76

$235.26

 
102
$
38.38
 

$40.61

$41.07

$41.91

$44.33

$46.15

$48.44

$201.42

$201.42

$237.46

 
103
$
38.73
 

$40.98

$41.18

$42.30

$44.72

$46.59

$48.85

$203.36

$203.36

$239.60

 
104
$
39.08
 

$41.36

$41.54

$42.66

$45.13

$46.97

$49.27

$205.26

$205.26

$241.74

 
105
$
39.41
 

$41.69

$41.91

$43.02

$45.52

$47.38

$49.67

$207.37

$207.37

$243.71

 
106
$
39.77
 

$42.08

$42.27

$43.38

$45.88

$47.76

$50.08

$209.65

$209.65

$245.66

 
107
$
40.11
 

$42.42

$42.61

$43.79

$46.27

$48.16

$50.48

$211.75

$211.75

$247.70

 
108
$
40.47
 

$42.77

$42.98

$44.14

$46.68

$48.57

$50.90

$213.68

$213.68

$249.74

 
109
$
40.80
 

$43.15

$43.34

$44.50

$47.04

$48.96

$51.28

$215.60

$215.60

$252.04

 
110
$
41.11
 

$43.49

$43.68

$44.89

$47.41

$49.36

$51.71

$217.53

$217.53

$254.08

 
111
$
41.46
 

$43.86

$44.04

$45.24

$47.84

$49.75

$52.09

$219.46

$219.46

$256.12

 
112
$
41.79
 

$44.21

$44.39

$45.62

$48.21

$50.12

$52.51

$221.35

$221.35

$258.19

 
113
$
42.15
 

$44.55

$44.79

$45.98

$48.59

$50.51

$52.92

$223.29

$223.29

$260.34

 
114
$
42.49
 

$44.94

$45.14

$46.35

$48.97

$50.93

$53.32

$225.20

$225.20

$262.52

 
115
$
42.83
 

$45.29

$45.52

$46.74

$49.37

$51.30

$53.74

$227.14

$227.14

$264.67

 
116
$
43.19
 

$45.64

$45.88

$47.08

$49.73

$51.69

$54.12

$229.05

$229.05

$266.83

 
117
$
43.53
 

$45.99

$46.22

$47.48

$50.11

$52.07

$54.54

$231.00

$231.00

$269.02

 
118
$
43.87
 

$46.37

$46.59

$47.86

$50.49

$52.48

$54.93

$232.93

$232.93

$271.29

 
119
$
44.20
 

$46.74

$46.95

$48.22

$50.90

$52.89

$55.36

$235.02

$235.02

$273.58

 
120
$
44.52
 

$47.07

$47.31

$48.59

$51.26

$53.26

$55.76

$236.84

$236.84

$275.85

 
121
$
44.89
 

$47.43

$47.67

$48.96

$51.65

$53.67

$56.13

$238.78

$238.78

$278.04

 
122
$
45.22
 

$47.84

$48.04

$49.32

$52.03

$54.04

$56.58

$240.69

$240.69

$280.18

 
123
$
45.57
 

$48.18

$48.39

$49.69

$52.43

$54.45

$56.97

$242.78

$242.78

$282.45

 
124
$
45.90
 

$48.54

$48.74

$50.04

$52.80

$54.84

$57.40

$244.66

$244.66

$284.75

 
125
$
46.23
 

$48.88

$49.08

$50.38

$53.17

$55.24

$57.76

$246.57

$246.57

$287.02

 
126
$
46.60
 

$49.24

$49.48

$50.80

$53.56

$55.64

$58.22

$248.59

$248.59

$289.30

 
127
$
46.95
 

$49.60

$49.85

$51.14

$53.97

$56.00

$58.59

$250.84

$250.84

$291.58

 
128
$
47.28
 

$49.96

$50.19

$51.51

$54.34

$56.44

$59.05

$253.14

$253.14

$293.85

 
129
$
47.63
 

$50.31

$50.55

$51.89

$54.73

$56.79

$59.40

$255.23

$255.23

$296.15

 
130
$
47.98
 

$50.67

$50.93

$52.26

$55.07

$57.20

$59.80

$257.00

$257.00

$298.41

 
131
$
48.32
 

$51.03

$51.26

$52.62

$55.51

$57.56

$60.23

$258.74

$258.74

$300.60

 
132
$
48.65
 

$51.40

$51.62

$53.01

$55.86

$57.97

$60.60

$260.49

$260.49

$302.74

 
133
$
49.01
 

$51.74

$51.98

$53.36

$56.24

$58.39

$61.05

$262.27

$262.27

$304.90

 
134
$
49.36
 

$52.09

$52.35

$53.75

$56.65

$58.73

$61.44

$264.01

$264.01

$307.08

 
135
$
49.69
 

$52.47

$52.71

$54.12

$57.01

$59.17

$61.86

$265.78

$265.78

$309.24

 
136
$
50.02
 

$52.83

$53.05

$54.47

$57.42

$59.53

$62.24

$267.72

$267.72

$311.42

 
137
$
50.35
 

$53.17

$53.41

$54.84

$57.75

$59.98

$62.70

$269.63

$269.63

$313.58

 
138
$
50.70
 

$53.53

$53.78

$55.20

$58.20

$60.35

$63.09

$271.90

$271.90

$315.73

 
139
$
51.06
 

$53.91

$54.12

$55.62

$58.54

$60.71

$63.44

$274.00

$274.00

$317.90

 
140
$
51.40
 

$54.25

$54.47

$55.96

$58.94

$61.15

$63.89

$276.10

$276.10

$320.09

 
141
$
51.73
 

$54.63

$54.84

$56.34

$59.32

$61.50

$64.25

$278.21

$278.21

$322.12

 
142
$
52.06
 

$54.97

$55.19

$56.69

$59.71

$61.92

$64.70

$280.32

$280.32

$324.18

 
143
$
52.42
 

$55.35

$55.57

$57.06

$60.12

$62.29

$65.09

$282.58

$282.58

$326.21

 
144
$
52.75
 

$55.69

$55.88

$57.44

$60.47

$62.73

$65.56

$284.50

$284.50

$328.41

 
145
$
53.10
 

$56.07

$56.27

$57.76

$60.89

$63.09

$65.90

$286.61

$286.61

$330.55

 
146
$
53.43
 

$56.44

$56.63

$58.20

$61.22

$63.42

$66.31

$288.70

$288.70

$332.72

 
147
$
53.78
 

$56.75

$56.96

$58.51

$61.59

$63.86

$66.68

$290.81

$290.81

$334.90

 
148
$
54.10
 

$57.12

$57.37

$58.85

$61.99

$64.20

$67.05

$292.91

$292.91

$337.06

 
149
$
54.45
 

$57.45

$57.66

$59.21

$62.34

$64.60

$67.45

$294.81

$294.81

$339.22

 
150
$
54.75
 

$57.76

$58.05

$59.54

$62.77

$64.97

$67.78

$296.73

$296.73

$341.40

 
*The rates above include a residential surcharge.
Any fraction of a pound more than the weight shown in the rate chart is rounded
up to the next listed weight.
 
 
 
 
 
 
 
 
 
 
Rates do not include current fuel surcharge or any reqested or necessary
accessorial charges
 
 
 
 

Attachment 2 to Exhibit D
SHO Claims Procedure
The following defines the process for recording/filing a claim with UPS for any
shipment from any Roadrunner Location directly to a customer.

•
When you become aware that your UPS or UPS SurePost shipment was not delivered,
was received damaged, breeched or pilfered :

6)
You Must Track Package:

§
If noted tracking event indicates no “Package Transfer to Post Office” scan.
Call 1-800-PICK-UPS(742-5877) to report the loss and continue to step #2 and
contact Dallas AP

§
If noted tracking event says “Package Transferred to Post Office.” Continue to
step #2 and contact Dallas AP (see below example of scan screen)

7)
Include this “Tracking Number” when contacting Dallas A/P (See below address to
form)

8)
The Unit filing the claim will receive a maximum of $100 credit and Innovel unit
45301 account number 73305 (Innovel account) will be charged.

9)
The Unit will receive the difference in credit for Non-RGI goods only. All
expense over the $100.00 is charged to unit 54856 account number 74350 (high
level retail depreciation account)

§
The Unit will receive full credit for the damage or missing part at cost and
sell based on the current GM rate for that division.

§
Credit can be found in the Unit’s inventory (people soft) account #12135
(formerly 10501000)

10)
We have a minimum of $50 at sell for each lost shipment. Loss or damage of less
than $50 for any shipment will not be claimed against UPS and must be borne by
SHO.

•
Despite the $50 claim minimum, all incidents of damage or loss (even if below
$50) must be reported to UPS in order for UPS to track and monitor patterns of
claims and to assist in the correction of shipping and packaging etc.

Below is the link/address for the UPS RPS Notification document to Dallas AP.
Any questions about when credit will be issued for lost shipments should be
directed to APINVIQ@searshc.com.

We ask that units wait at least 7 business days before inquiring about credit to
ensure that we have time to process the forms.
 http://forms.intra.sears.com/dac/dacUPSRPS.html