Task: Coherence Classification
Input (English): Sentence 1: Stephen called his insurance agent to make a claim. 
 Sentence 3: Stephen followed the process correctly 
 Sentence 4:  His claim was denied 
 Sentence 5:  Stephen should have called GEICO 
 Option 1: The agent explained the process. 
 Option 2: The agent did not explain the process.
Output (English): Option 1