Task: Question Answering
Input (English): Late , but relieved to hear from them . Approval decision ? No , they wanted to verify my address , the same one I had to enter twice during the order process . Apparently the fact that I'd ordered my previous computer to an old address was confusing . 
Question: What might be different if they didn't order their previous computer to an old address ?
Output (English): They wouldn't need to verify their address