Task: Question Answering
Input (English): I recently had the internet service in my home transferred to my name . My roommate had it in his name for ages . Since the internet had been down for a week , and had been giving us problems for even longer , and my roommate wasn't doing anything about it , I decided to have it put in my name . Now , I've found a sweet deal on high speed internet from Charter Communications , and I wish I had heard of this before I went with my current provider . 
Question: What may have caused you to transfer the internet service to your name ?
Output (English): Another resident wouldn't resolve the issues with it .