Task: Sentiment Analysis
Input (English): Bought two units and after a few months one stopped working. Could get no info from the unit it was dead. Contacted Sandisk and ask for quick replacement. Offered to prepay to secure item would be shipped quick. Was told I did not need this. Item was bad and would be replaced with in a few days. After waiting a full month, I had to phone the Co on Ca. Manager told me the order had not been shipped and this some times happens. Had phoned the supply house in another state and player would be shipped.Worse customer support I have seen. Would not buy another unit from this Co. Manager I talked with sounded like a brain dead stoner. Might be why orders get lost.Order with caution and if you require replacement, prepare to follow up daily.
Output (English): Negative