Task: Sentiment Analysis
Input (English): I got the 40gb jukebox zen xtra for christmas. So, I've had it for a month, and the headphone jack went out. I called creative and they said to send it in and they would decide if it in warranty. It'll take 10-15 business days for them to decide form when they get it. Nothing but hassle with this company. What kind of product goes out within a month?
Output (English): Negative