Task: Sentiment Analysis
Input (English): When trying to install the products attachment brackets to the boat railing three of the eight screws supplied sheared off. When attempting to attach the cover over the frame, I discovered one of the velcro pieces sewn into the cover was coming unraveled. The center support pole that installs across the top and runs from front to back is supposed to have a pocket for the pole to fit into sewn into the cover at each end; mine only had one pocket making the center support useless. Got in touch with Taylor Made customer service to resolve the issue. They arranged for pick up of the defective product and said a new one would be sent right out to replace it....... over three weeks later and I still haven't received it. I think it will serve its purpose once I ever get the darn thing and it's not defective !
Output (English): Negative