Task: Wrong Candidate Generation
Input (English): Context: I apologized in English saying , " Sorry , I do n't understand . " He tried again in Japanese and I shook my head so he called over another lady who spoke English . She helped me fill out my form ( which was entirely in Japanese ) and had to write out part of the address for me . Michelle was much luckier . They did the whole thing for her . 
Question: Why is the narrator experiencing issues with the travel she is on ? 
Correct Answer: The narrator is experiencing a language gap .
Output (English): The narrator is experiencing a cultural difference .