Task: Sentiment Analysis
Input (English): What happened to the book I paid for? . I paid for my Herbal patent formulas book but you I never got it! Could you please find out what went wrong. I recieved a letter saying that I purchased it, and paid for it but I never got it. I even wrote to you thanking you for finding the book. Please get back to me. Ric Cosentino
Output (English): NEG