Task: Question Answering
Input (English): Context: I apologized in English saying , " Sorry , I do n't understand . " He tried again in Japanese and I shook my head so he called over another lady who spoke English . She helped me fill out my form ( which was entirely in Japanese ) and had to write out part of the address for me . Michelle was much luckier . They did the whole thing for her . 
Question: What might have happened before I required assistance from the lady to complete all the neccessary paperwork?
Output (English): I crossed a border.