Task: Question Answering
Input (English): Context: Everything appeared to be fine with every channel I checked loaded . Now this morning I get a call from the same guy complaining about no guide data . After talking to him on the phone he is now missing data where I had it yesterday ( channel 281 ) and only has a few channels where the guide has populated at all . Signal strength is great on all sats and he has guide on all other receivers . 
Question: Why did he get the call from the same guy ?
Output (English): Because he works for the TV company.