Task: Sentiment Analysis
Input (English): I see that Dare has decided to cut-down on the filling, the cookies tasted the same, but i like them the way there were.  This was my second order and I was truly disappointed.  I open my box to find broken cookies and cookies that has been in heat and the middle has melted.  The quality was very poor.  I don't know who I should contact for a refund for the broken and melted cookies.  Can you help with this?? If this is not rectified- i will not be ordering any more.  Anybody out there want a box of broken cookies???  After making my review, I recieved an e-mail from Amazon, they agreed to refund the cost of my damaged cookies.  I was shocked to see a company with compassion and honesty for their customers....they truly strive to provide good quality customer service.  This is very rare these days, but it is good to know a company out there truly cares.  Thank you,
Output (English): Negative