Task: Sentiment Analysis
Input (English): I purchased my 1st order of Miracle Noodle directly from: [...]. I got them for my Mother because she needs to switch to a diet of less carbs and far less calories overall. I purchased the 10 pack of 7oz "Angel hair" noodles for $21.99 w/10.89 for shipping for a total of $32.76. A few days later I received the package. I was VERY surprised to find out that each 7oz package of Miracle Noodles ACTUALLY contained OVER 6 3/4 ounces of WATER and LESS THAN 1/4 oz of Noodles!!! While their marketing material does BARELY mention Water content, they are neither CLEAR nor particularly forthcoming about this fact nor the fact that it accounts for OVER 85% of the purchase product and considering the fact that they instruct you to IMMEDIATELY RINSE the Noodles before use, it's not as if your supposed to prepare the noodle using this WATER! - Well for a couple of reasons (including but not limited to the WATER volume) I decided to return them without opening even 1 package so they were COMPLETELY UNUSED). I was instructed (during a PHONE CALL to their main office) to MAIL THEM BACK  (AT MY EXPENSE) and WAS TOLD THAT I WOULD RECEIVE A FULL REFUND. Well it cost me approx another $10 to ship them back (due to the WATER WEIGHT)and a few days later I received a refund of $21.99. I PAID SHIPPING BOTH WAYS!!! So BASICALLY I PAID $20 in shipping to get a $22 so called REFUND - I PAID $42.00 and GOT BACK ONLY $21.99 !!! This may be legal but it is UNETHICAL and WRONG and when I spoke to the rep on the phone this was never mentioned! Especially for a company that claims to STAND BEHIND IT's PRODUCT 100%!!! When I contacted them by email they informed me that "THIS IS OUR POLICY" and cited the requisite schpeal on their website. I was NOT informed of this ON THE PHONE CALL at all! This so-called POLICY should be CHANGED! It may be legal but it's hardly ETHICAL or RIGHT! When is OK to get back ONLY HALF of what you spend when you return a product? IT'S NOT!! Not to MENTION THE FACT that YOU're getting LESS THAN 1/4 oz of Noodle in a 7 OZ "Package!!! RIDICULOUS!! Oh and to make matters worse: When I COMMENTED on their Shipping Policy and Water Weight on their FACEBOOK Fan page; instead of addressing the issues OPENLY, HONESTLY and DIRECTLY they IMMEDIATELY and REPEATEDLY DELETED my COMMENTS and then BLOCKED ME from making comments at all! What's that tell you???
Output (English): Negative