Task: Question Answering
Input (English): Context: Now , it has been 2 weeks and they still have not contacted me . I sent a few emails to them this week and the last week but as of today , they did nt even reply . I called the customer care on phone and they said I will be contacted in 2 days . Of course no one has tried to contact me . 
Question: What can be accurately stated about the company I 'm dealing with ?
Output (English): They have lousy customer service in epic proportions .