Task: Question Answering
Input (English): Passage: Online banking is my favorite . Ally Bank , which I have been using for years now I totally preach the gospel to everyone on . Their Savings Account offers 1.75 % apy , which compared to banks that have physical locations is WAY higher . I have an account at a bank with physical branches jsut for my direct deposit to go into and to be able to despot cash into , but mostly everything from there I transfer to an Ally Online Bank because of the excellent interest rates . I even got my parents and friends to jump ship from their traditional banks and go over to Ally Bank , I have used them for I would say 5 years now , if not more and have never had a bad experience with them once . Perfect online banking . Question: What have they never had with them? Option1: a good experience Option2: bad experience
Output (English): bad experience