Task: Summarization
Input (English): I just received the plant.  I paid extra for a quick delivery to secure the plant's condition.  It arrived on time, however it arrived wrapped only in moist news paper,without any protection for the plant.  The plant is completely smashed. This was, for me, a complete waste of my time and money.  I paid more for shipping than for the item itself and it didn't do a bit of good.  Very disappointing.
Output (English): Item arrived damaged