Task: Sentiment Analysis
Input (English): I had to return the product when it was delivered by UPS. All contents were damaged, some pretty severely. As a result, one wheel would be attached on bottom but not connected properly. I'm very disappointed, as it's not cost effective for me going up and down flights of stairs. The wheels are too small compared with other carts I've used, too. And the assembly directions are horrible. However, Amazon's customer service made all this bearable, so I'll rate them 5 stars in spite of the faulty wheels.
Output (English): Bad review