Task: Sentiment Analysis
Input (English): This is the first time I have purchased an item on Amazon and am so disappointed at what a low quality product it is. It came fully assembled. However there was no cover plate that goes behind each shelf in one of my two units. Even though there were supposed to be two, they just didn't fit. After speaking with customer service, which wasn't really helpful whatsoever, I returned everything and got my money back.
Output (English): Bad review