Task: Sentiment Analysis
Input (English): At first, this was a good product. I had to return it twice in 18 months, because the hard drive would not mount up. The last time they sent me a new case, and made sure my unit worked. Now it's been four months with no response from them. Very poor customer service. There is some discussion on their facebook page, but that doesn't help. It has gotten so bad I'm having serious thoughts of never buying any Seagate products again. They don't seem too concerned about quality anymore.
Output (English): Bad review