Task: Sentiment Analysis
Input (English): Review: The Squeem is a great idea, but their quality is second rate, and their customer service is worse than useless. I'd owned mine for about 4 weeks and worn it only a few hours a day when I noticed that a seam was coming unstitched. The threads aren't frayed; they're unstitching from the seam.Contacting customer service has been an exercise in futility. They've asked for pictures of the damage, and then failed to respond to the pictures, or any further attempts to contact them.For what this costs, it needs to last longer than 4 weeks. 
 Polarity: Negative
Output (English): True