Task: Sentiment Analysis
Input (English): I ordered a pack of six filters to replace the two that came with my Brita, which is about 10 years old. They looked just like those original ones and when they came, everything was fine, but within a week one of them had cracked in three places. In addition, the plastic coating on each filter has peeled. They don't look nearly so good as an actual Brita. What was really disappointing was their customer service at Sunpentown, who told me they are no longer carrying these filters.
Output (English): Bad review