Task: Sentiment Analysis
Input (English): I never received my purchase. Amazon said that it was &#34;delayed by the mail.&#34; My grandson loved this. He loves cars and anything John Deere. When we contacted Amazon.com they kept saying they were refunding our money, when nothing is refund. It's been almost 2 months. My grandson's birthday isn't for two weeks yet but we're having to come up with what to do without a gift this Christmas. So disappointed! This seller doesn't seem trustworthy.
Output (English): Bad review