Task: Text Matching
Input (English): I just received these bricks today and was very disappointed to find that BOTH of the bricks were broken and unusable as a serving/cooking plate.  They were busted completed in half. They were packaged in one sleeve of small bubble wrap in a shallow box with no other protection or packaging in the box.  I went online to try and return them and they are not eligible for return.  This is the first return I've ever tried to do in over 7 years of purchasing items off of amazon (to the tune of several orders a month!) and yet the one time that I want to return a defective product, I can't do it.  I will be much more careful about what is eligible for returns and what isn't in the future. 
 Summary: Arrived broken and isn't eligible for return?
Output (English): True