Task: Sentiment Analysis
Input (English): I received this item after the expected delivery date, when it was not, and they wanted to know where my tracking number was, which is an inconvenience. Then, they told me that their system would not accept a tracking number. It took them 2 days to tell me, with no apologies. They could have contacted Amazon or UPS or whomever. Their customer service sucks.
Output (English): Bad review