Task: Sentiment Analysis
Input (English): The item arrived on time and is exactly what I was looking for. There are many reviews of broken hinges but the one I received had not a single problem. It works perfectly. Update 11/06/13: Since the unit broke down, there haven't been any updates from LaCross customer service. I've spent almost $1500 in shipping to their Laredo service department, sending them pictures and videos, and they never replied and didn't replace it either. So much for buying products knowing that you will have problems if they break.
Output (English): Bad review