Anchor: We interviewed agency executives, managers, supervisors, front-line employees, and union representatives to discuss how agencies had implemented these practices to empower and involve employees, and we analyzed related documents and information they provided.
Entailed: We interviewed top tier management to determine the impact of empowerment and engagement of employees in terms of the impact that culture change had on the organization. 
Contradiction: We are studying the impact of removing personal power from employees and keeping a strict social heirarchy within company culture. 
Contradiction: European governments do not want, of course, to tax call-back services.
Contradiction: Humans walking.
Contradiction: A woman on a plush sofa holds her purse.
Contradiction: people are near each other