Anchor: This is not to say that contact between a federal agency and its customers is always direct.
Entailed: The contact between a federal agency and its customers isn't always directv
Contradiction: Federal agencies always directly communicate with customers 
Contradiction: It is not worth stopping for the view.
Contradiction: Portugal was an ally with the British in WWI.
Contradiction: Speed of project completion is the only consideration that maters.
Contradiction: A woman standing outside.