Anchor: Performance improvements cited included increased efficiency and improved customer satisfaction.
Entailed: There was some noted improvement in the performance.
Contradiction: All the customers said they were not satisfied.
Contradiction: A woman is eating a cheesecake.
Contradiction: Civilians aren't the only people who waste time at the Pentagon.
Contradiction: Asic mail has a lower average weight.
Contradiction: Some people don't want to vote.