Anchor: and the other big thing is uh quality satisfaction or customer satisfaction
Entailed: Customer satisfaction is another important thing. 
Contradiction: It doesn't matter whether or not a customer is satisfied. 
Contradiction: The aggregated net annualized costs of the rule will be one million dollars.
Contradiction: A young child is playing outside.
Contradiction: Two cats are chasing each other.
Contradiction: Additional control measures may be required.