Anchor: Value-added activities should physically change the product or service in a manner that meets customer expectations.
Entailed: Value-added activities should fulfill customer expectations.
Contradiction: Value-added activities do not have to fulfill any customer expectations.
Contradiction: A man has fallen asleep in his chair.
Contradiction: It takes approximately ten minutes to reach Blea Tarn by foot from the car park. 
Contradiction: The blouse is dark.
Contradiction: A woman wearing a red and white shirt outside, surrounded by trees.