Objects in image: Whiteboard
Text visible in image: UPLOAD, IM, (1, When, features, arin't, directly, deliverins, a, Customer, bunutit,, OR, enabling, stafl, to, deliver, a, Customer, bnufit,, it's, much, laoier, to, question, ru, importance, M, that, Jatn.", Steve, Baty
Question: what is the first word in the quote?
Answers: when, when, when, when, when, when, when, when, when, when