INTENT	DESCRIPTION-QUESTION	DOMAIN	LEXICAL DIVERSITY	CATEGORY
affirm	is the intent to affirm something?	general	medium	General dialogue acts
deny	is the intent to deny something?	general	medium
don't know	is the intent to say I don't know?	general	high
acknowledge	is the intent to acknowledge what was said?	general	medium
greet	is the intent to greet someone?	general	high
end_call	is the intent to end call or say goodbye?	general	high
handoff	is the intent to speak to a human or hand off?	general	high
thank	is the intent to thank someone?	general	medium
repeat	is the intent asking to repeat the previous sentence?	general	medium
cancel_close Leave	is the intent asking about canceling or closing something?	general	high	Actions
change	is the intent to change or modify something?	general	high
make	is the intent to make, open, apply, set up or activate something?	general	high
request_info	is the intent to ask or request some information?	general	high	Questions
how	is the intent asking how to do something?	general	medium
why	is the intent to ask why something happened or needs to be done?	general	medium
when	is the intent to ask about when or what time something happens?	general	medium
how_much	is the intent asking about some quantity or how much?	general	medium
how_long	is the intent asking about how long something takes?	general	medium
not-working	is the intent asking about something wrong, missing or not working?	general	high	General adjectives
lost_stolen	is the intent asking about something being lost or stolen?	general	medium
more_higher_after	is the intent to indicate something more, higher, after or increasing?	general	medium
less_lower_before	is the intent to indicate something less, lower, before or decreasing?	general	medium
new	is the intent asking about something new?	general	medium
existing	is the intent asking about something that already exists?	general	medium
limits	is the intent asking about some sort of limit?	general	medium
savings	is the intent asking about the savings account?	banking	low	Domain specific adjectives
current	is the intent asking about the current account?	banking	low
business	is the intent to ask something about the business account?	banking	low
credit	is the intent asking about something related to credit?	banking	low
debit	is the intent asking about something related to debit?	banking	low
contactless	is the intent to ask about contactless?	banking	low
international	is the intent to ask about something related to international issues?	banking	medium
account	is the intent asking about some account?	banking	low	Domain specific nouns/entities
transfer-payment	is the intent to ask about something related to a transfer, payment or deposit?	banking	low
appointment	is the intent to ask about something about an appointment?	banking	medium
arrival	is the intent to ask about the arrival of something?	banking	medium
balance	is the intent to ask about balance?	banking	medium
card	is the intent to ask about something related to a card or cards?	banking	low
cheque	is the intent to ask about cheque?	banking	low
direct_debit	is the intent to ask about direct debit?	banking	low
standing_order	is the intent asking about a standing order?	banking	low
fees_interests	is the intent to ask about fees or interests?	banking	medium
loan	is the intent to ask about loans?	banking	low
mortgage	is the intent asking about mortgage?	banking	low
overdraft	is the intent to ask about overdraft?	banking	low
withdrawal	is the intent to ask about withdrawals?	banking	low
pin	is the intent to ask something about the pin number?	banking	low
refund	is the intent to ask about some refund?	banking, hotels	low
check_in	is the intent to ask about check in?	hotels	medium
check_out	is the intent to ask about check out?	hotels	medium
restaurant	is the intent to ask something related to restaurant?	hotels	medium
swimming_pool	is the intent to ask something related to the swimming pool?	hotels	low
parking	is the intent to ask something related to parking?	hotels	low
pets	is the intent to ask something related to pets?	hotels	medium
accessibility	is the intent to ask something related to accessibility?	hotels	medium
booking	is the intent to talk about some booking?	hotels	medium
wifi	is the intent to ask something related to wifi or wireless?	hotels	low
gym	is the intent to ask something related to gym?	hotels	low
spa	is the intent to ask something related to spa or beauty services?	hotels	high
room_ammenities	is the intent to ask something related to some room amenities?	hotels	high
housekeeping	is the intent to talk about housekeeping issues?	hotels	medium
room_Service	is the intent to talk about room service?	hotels	medium