### 2. Active Utilization of New ICT Tools and Expected Effects

## (1) Active Utilization SNS Information and Big Data (DISAANA/D-SUMM)

At the time of the 2016 Kumamoto Earthquake, disaster victims actively transmitted information by themselves using SNS and other tools. However, too much information was diffused and difficulty in checking the freshness and accuracy of each piece of information hindered positive utilization thereof. In order to improve such circumstances and ensure direct collection of fresh information on disaster victims' needs, use of the DISAANA and D-SUMM in information collection is recommendable.

## (2) Indirect Public Notices Using L-Alert, as well as L-shaped News Tickers and Data Broadcasting

The results of the questionnaire survey constantly showed high evaluation for terrestrial broadcasting as means for information collection. This may be because community-based information, such as daily living information and administrative information, was provided in a news ticker or by the use of data broadcasting. While improving the information input function and information transmission system of L-Alert, it is necessary to enhance the effectiveness of indirect public notices utilizing L-Alert in order to improve convenience and ensure efficient and effective information communication.

## (3) Identity Verification Using Individual Number Cards at the Time of a Disaster

Cited problems concerning the handling of personal information at the time of a disaster include cumbersome procedures for providing personal information and negative effects of information collection in handwriting. Identity verification using individual number cards is one option for solving these problems and achieving simpler information management.

### 3. Business Continuation at the Time of a Disaster and ICT

Even after this disaster, some organizations are negative about the introduction of cloud systems or efforts for system redundancy due to required cost and concern over security. Each organization needs to properly ascertain measures individually required and develop a system to take those measures. In addition, although the importance of ensuring business continuation in the event of a disaster has come to be broadly recognized, concrete efforts for measures vary depending on the size of the organization. Proper administrative measures need to be taken for eliminating those gaps in order to strengthen the disaster resilience of society as a whole.

## Section 5 Promotion of Computerization in Disaster Prevention Field

### 1. Compilation of “the Report of the Project to Eliminate People with Inadequate Access to Information”

At the end of December 2016, MIC compiled the Report of the Project to Eliminate People with Inadequate Access to Information, which includes an action plan up to 2020. The project aims to develop an environment necessary for providing required information in the

### 2. Initiatives in Relation to Foreign Nationals

## (1) Promoting Fire and Disaster Prevention Measures at Terminal Facilities Giving Due Consideration to Foreign Nationals, etc

Envisaging the occurrence of a disaster in public spaces such as stations, airports, stadiums, hotels, etc., MIC will examine means to be employed by facility staff to provide facility users including foreign visitors with disaster information and evacuation guidance using smartphone apps and digital signage, etc. Based on the examination results, MIC will formulate related guidelines.

## (2) Visualization of Information Provided Using the L-Alert

MIC will conduct a demonstration test for multiplication and diversification of means to transmit disaster in-event of a disaster to foreign nationals and elderly people, who are generally considered to have inadequate access to information, and for offering firefighting services properly to foreign nationals.

formation provided via the L-Alert system, such as making data into maps (visualization), and will develop an environment to facilitate use of such visualized information by local governments.

## (3) Research and Development of Multilingual Voice-based Translation Systems for Emergencies

In order to promptly provide emergency care to injured foreign nationals in the event of a disaster, MIC completed a multilingual speech translation app for emergency, “Kyūkyū VoiceTra,” which is equipped with the function of VoiceTra (multilingual speech translation app) developed by NICT, and started its provision to firefighting head offices nationwide for the use by rescue teams.