(April 1, 2011 - March 31, 2012)

* The figures in parentheses indicate the figures for FY2010

1. Number of cases of consultation delivered to General Labour Consultation Corner: 1,109,454 (1,130,234)
Type of those requested for consultation
Workers	659,285(665,945)	Business operators	329,383(348,985)	Others	120,786(115,304)
2. Number of cases of consultation on civil individual labour dispute:	256,343 (246,907)
[1] Type of those requested for consultation
Workers	206,516(200,490)	Business operators	30,166(28,129)	Others	19,661(18,288)
[2] Employment status of workers
Regular workers	106,357(108,622)	(Temporary) part-timers	43,998(43,559)	Dispatched workers	11,134(9,917)
Fixed-term contract workers	27,030(25,203)	Others	67,824(59,606)
[3] Details of disputes (* some cases are included in multiple categories, thus the breakdown figures add up to 305,124 cases)
Ordinary dismissal	43,677(45,813)	Layoff	8,061(8,320)	Punitive dismissal	6,047(5,985)
Worsened working conditions	36,849(37,210)	Encouragement to retire	26,828(25,902)	Temporary transfer/reshuffling	9,946(9,051)
Informal job offer cancellation	2,010(1,861)	End of Employment	13,675(13,892)	Other working conditions	37,575(29,488)
Voluntary resignation	25,966(20,265)	Recruitment/adoption	3,180(3,108)	Employment management, etc.	5,361(4,834)
Bullying/harassment	45,939(39,405)	Others	40,010(38,007)
3. Number of cases of advice/guidance provided by the directors of Prefectural Labour Bureaus
(1) Number of cases of advice/guidance accepted: 9,590 (7,692)
[1] Employment status of workers
Regular workers	4,654(3,715)	(Temporary) part-timers	2,353(1,823)	Dispatched workers	497(356)
Fixed-term contract workers	1,517(1,297)	Others	569(501)
[2] Details of disputes (* some cases are included in multiple categories, thus the breakdown figures add up to 10,210 cases)
Ordinary dismissal	1,602(1,384)	Layoff	242(208)	Punitive dismissal	162(118)
Worsened working conditions	988(840)	Encouragement to retire	890(696)	Temporary transfer/reshuffling	414(353)
Informal job offer cancellation	116(104)	End of Employment	567(504)	Other working conditions	1,237(1,018)
Voluntary resignation	707(500)	Recruitment/adoption	98(86)	Employment management, etc.	329(177)
Bullying/harassment	1,466(1,072)	Others	1,392(1,024)
(2) Number of cases of advice/guidance completed: 9,580 (7,673)
Completion status
Advice given	9,324(7,486)	Guidance given	1(0)
Withdrawn	182(106)	Discontinued	47(60)	Others	26(21)
4. Number of cases of conciliation by the Dispute Coordinating Committee
(1) Number of cases of conciliation accepted: 6,510 (6,390)
[1] Employment status of workers
Regular workers	3,281(3,159)	(Temporary) part-timers	1,239(1,291)	Dispatched workers	379(350)
Fixed-term contract workers	1,165(1,044)	Others	446(546)
[2] Details of disputes (* some cases are included in multiple categories, thus the breakdown figures add up to 6,855 cases)
Ordinary dismissal	1,852(1,950)	Layoff	424(441)	Punitive dismissal	139(119)
Worsened working conditions	597(554)	Encouragement to retire	523(507)	Temporary transfer/reshuffling	194(177)
Informal job offer cancellation	165(154)	End of Employment	609(533)	Other working conditions	432(523)
Voluntary resignation	182(111)	Employment management, etc.	58(69)
Bullying/harassment	1,121(965)	Others	559(588)
(2) Number of cases of conciliation completed: 6,362 (6,416)
Completion status
Agreement reached	2,438(2,362)	Withdrawn	361(394)
Discontinued	3,550(3,629)	Others	13(31)