# FY2013 Operation Status of Individual Labour Dispute Resolution System (Outline)

* The figures in parentheses indicate the actual figures for FY2012

1. Number of cases of consultation delivered to General Labour Consultation Corner: 1,050,042 (1,067,210)
Type of those requested for consultation
Workers	630,070 (631,355)	Business operators	298,031 (316,684)	Others	121,941 (119,171)
2. Number of cases of consultation on civil individual labour dispute:	245,783 (254,719)
[1] Type of those requested for consultation
Workers	199,123 (204,005)	Business operators	27,530 (30,612)	Others	19,130 (20,102)
[2] Employment status of workers
Regular workers	97,573 (101,472)	(Temporary) part-timers	40,604 (42,309)	Dispatched workers	10,031 (10,827)
Fixed-term contract workers	26,696 (27,094)	Others	70,879 (73,017)
[3] Details of disputes (* some cases are included in multiple categories, thus the breakdown figures add up to 300,113 cases) (304,058)
Ordinary dismissal	34,533 (39,674)	Layoff	4,548 (6,102)	Punitive dismissal	4,875 (5,739)
End of Employment	12,780 (13,432)	Encouragement to retire	25,041 (25,838)	Informal job offer cancellation	1,813 (1,896)
Voluntary resignation	33,049 (29,763)	Temporary transfer/reshuffling	9,748 (9,783)	Worsened working conditions	30,067 (33,955)
Other working conditions	37,811 (37,842)	Bullying/harassment	59,197 (51,672)	Employment management, etc.	5,928 (6,136)
Recruitment/adoption	3,025 (3,322)	Others	37,698 (38,906)
3. Number of cases of advice/guidance provided by the directors of Prefectural Labour Bureaus
(1) Number of cases of advice/guidance proposed: 10,024 (10,363)
[1] Employment status of workers
Regular workers	4,895 (5,027)	(Temporary) part-timers	2,392 (2,404)	Dispatched workers	557 (658)
Fixed-term contract workers	1,685 (1,682)	Others	495 (592)
[2] Details of disputes (* some cases are included in multiple categories, thus the breakdown figures add up to 10,768 cases) (11,089)
Ordinary dismissal	1,301 (1,487)	Layoff	143 (193)	Punitive dismissal	103 (131)
End of Employment	626 (601)	Encouragement to retire	858 (900)	Informal job offer cancellation	111 (127)
Voluntary resignation	911 (843)	Temporary transfer/reshuffling	465 (443)	Worsened working conditions	960 (1,084)
Other working conditions	1,561 (1,693)	Bullying/harassment	2,046 (1,735)	Employment management, etc.	378 (344)
Recruitment/adoption	90 (123)	Others	1,215 (1,385)
(2) Number of cases of advice/guidance processed within the fiscal year: 10,037 (10,290)
Completion status
Advice given	9,693 (9,978)	Guidance given	0 (1)	Others	20 (16)
Withdrawn	262 (252)	Discontinued	62 (43)
4. Number of cases of conciliation by the Dispute Coordinating Committee
(1) Number of cases of conciliation accepted: 5,712 (6,047)
[1] Employment status of workers
Regular workers	2,823 (3,007)	(Temporary) part-timers	1,211 (1,182)	Dispatched workers	339 (327)
Fixed-term contract workers	1,059 (1,063)	Others	280 (468)
[2] Details of disputes (* some cases are included in multiple categories, thus the breakdown figures add up to 6,062 cases) (6,419)
Ordinary dismissal	1,353 (1,598)	Layoff	163 (211)	Punitive dismissal	98 (95)
End of Employment	548 (515)	Encouragement to retire	470 (574)	Informal job offer cancellation	146 (150)
Voluntary resignation	109 (174)	Temporary transfer/reshuffling	175 (178)	Worsened working conditions	546 (515)
Other working conditions	548 (599)	Bullying/harassment	1,474 (1,297)	Employment management, etc.	77 (90)
Others	355 (423)
(2) Number of cases of conciliation processed within the fiscal year: 5,688 (6,059)
Completion status
Agreement reached	2,225 (2,272)	Withdrawn	307 (363)	Others	15 (21)
Discontinued	3,141 (3,403)	[Discontinued due to non-participation 2,102 (2,383)	(included)