### 1. Chapter 1 Information and Communications in the Aftermath of the Great East Japan Earthquake

### 1 -1 Information and Communications in the Aftermath of the Great East Japan Earthquake (1) ----P. 4

- Damage to telecommunications caused by the Great East Japan Earthquake

- Telecommunications congestion in the aftermath of the Great East Japan Earthquake

### 1 -2 Information and Communications in the Aftermath of the Great East Japan Earthquake (2) ----P. 5

- Establishment of community broadcasters and provisional emergency broadcasters in Iwate, Miyagi, Fukushima and Ibaraki prefectures

- Key media and information sources for supply of disaster information (Kanto)

- Change in number of local government Twitter followers in disaster-hit areas

- Change in number of mass media Twitter followers in disaster-hit areas

- Change in number of digital terrestrial broadcast-compatible receivers shipped

- Change in number of satellite broadcast and cable TV subscriptions

### 3 -3 Increase in number of people perceiving the Internet as important in a wide variety of situations ----P. 14

- Perception of importance of TV and Internet by age group

- Evolution of information sources used for job hunting and career advancement

- Evolution of perceived importance of ICT as a hobby or leisure-time activity

## 3 -4 Lifestyle changes as a result of the evolving ICT infrastructure

environment

----P. 15

- Change in length of time spent reading or writing mobile phone text messages

- Modes of interpersonal interaction by age group

- A different purchasing process used for Internet shopping

- Internet shopping behavior patterns

- Percentage of people who multi-task while watching TV

### 2. Chapter 2 Points Regarding Special Theme (Featured Topic)

2-1 Thematic makeup of Special Theme ----P. 7

2-2 Points in Section 1 ----P. 8

2-3 Points in Section 2 ----P. 9

2-4 Points in Section 3 ----P. 10

### 3. Section 1 How has ICT Changed Japanese People’s Lifestyles?

### 3 -1 Rapidly advancing infrastructure development and a lagging service penetration / utilization rate ----P. 12

-Rate of overall ICT advancement and rankings by field and indicator

### 3 -2 ICT infrastructure environment has become richer and more personalized over the last 10 years ----P. 13

- Change in number of broadband subscriptions

- Change in percentage of people accessing the Internet using mobile devices

- Change in number of subscriptions to 2nd- and 3rd-generation mobile communications systems

### 4. Section 2 Response to Emerging Challenges

### 4 -1 Allaying ICT-related anxiety entails boosting not only ability to utilize information, but also understanding of security issues ----P. 17

- Anxieties occasioned by Internet use

- Levels of understanding of security issues and levels of anxiety by degree of ability to utilize information (among Net users overall)

- Analysis of anxiety levels and understanding of security issues by user segment (by age)

### 4 -2 Parents play a major role in the advancement of children’s ICT competency ----P. 18

- Children’s ability to utilize information

- Anxieties surrounding children’s ICT environment

- Children’s and parents’ ability to use information effectively

- Household rules about the Internet