Figure 3-2-3-2 State of cloud service utilization (private enterprises)

(Source) MIC "A Survey on ICT's Effects on Growth (2012)"

Figure 3-2-3-3 Introduction of cloud services and consideration of cloud service introduction (private enterprises)

| Overall (n=1,339) | Large-sized Enterprises (n=383) | Medium/small-sized enterprises (n=956)
Overall | 10.2 | 15.7 | 7.9
Large-sized Enterprises | 12.8 | 16.1 | 11.5
Medium/small-sized enterprises | 18.4 | 13.6 | 20.4
Large-sized Enterprises (n=383) | 20.8 | 23.2 | 19.9
Medium/small-sized enterprises (n=956) | 20.9 | 20.6 | 21.1
Large-sized Enterprises (n=383) | 16.8 | 10.9 | 19.2

Those that have prepared BCPs accounted for 43.3% of large enterprises compared to only 14.0% of SMEs.

## (2) Expectations for Cloud Services

When we questioned enterprises about their cloud service utilization, only 8.9% of responding companies said they had fully introduced such services. Those using cloud services fully or partially accounted for some 30%. This percentage is smaller than for local governments (Figure 3-2-2-3-2). Of large enterprises, 45.2% are unaware or only slightly aware of cloud services or have never used them with no plan to use them in the future. Of SMEs, some 60% are unaware or only slightly aware of cloud services or have never used them with no plans to use them in the future. Private enterprises have not promoted the utilization of cloud services as much as local governments. As for some changes in the cloud service utilization policy after the disaster, some 40% of enterprises were prompted to more proactively introduce or consider introducing cloud services (Figure 3-2-3-3).

## Section 3

## Lessons of the Great East Japan Earthquake and ICT

We here would like to cite major challenges as indicated by surveys that have been introduced so far.

☑ Consideration for introduction had been made before the occurrence of the quake and actively promoting further considerations for introduction in light of the earthquake

Introduced before the occurrence of the earthquake but no changes have been made in light of the earthquake

☐ Consideration for introduction had been made before the occurrence of the earthquake but no changes have been made in light of the earthquake.

☐ No consideration for introduction had been made before the occurrence of the earthquake and no changes have been made in light of the earthquake.

(Source) MIC "A Survey on ICT's Effects on Growth (2012)"

### 1. Information conveyance in disaster-damaged areas and ICT

## (1) Quick, certain information provision using diverse information conveyance means

In interview surveys, high ratings were given regarding the performance of the nearly instantaneous radio during the disaster occurrence and to the interactive mobile phones and E-mail just after the disaster, once again indicating the importance of broadcasting and the mobile phone during disasters. While broadcasting means including the community broadcasting were frequently used, the highest utilization rate was limited to 40 plus percent for the radio. Broadcasting was found as failing to sufficiently provide instantaneous and regional information. While information provision through community broadcasting and extra disaster broadcasting stations was conducted along with information gathering through personal communications widely, advanced Internet users took advantage of social media for effective information collection. Mobile phones had been expected to be useful and have turned out unusable during the disaster occurrence and during the evacuation. Administrative information was viewed by many interviewees as insufficient. But Internet users were among interviewees who were more satisfied with administrative information. Administrative information was given high ratings by nonprofit organization officials and volunteers who made effective use for the Internet.

Given the abovementioned indications, diverse infor-