Figure 1-2 ICT services related to health and medicine, education and labor, and lifestyle and living

Sector	Service	Contents of Service
Health and medicine	Health management services tailored to individuals' physical condition	·A web site allowing users to manage their own health information including personal data (height and weight, etc.) and medical history and their average amount of daily exercise, etc.
·Users can obtain advice tailored to their physical condition and information on examinations being conducted in nearby municipalities, helping them to prevent the outbreak or worsening of illnesses
Service for tailoring healthcare to symptoms	·A web site allowing users to register their own medical information (from their medical file, etc.), personal data and health information (height, weight, medical history) etc.
·The registered information can be disclosed to medical institutions, and users can undergo examinations ideally suited to their symptoms, as well as avoiding redundant examinations, and obtaining examination results at a nearby clinic which they can then take to a general hospital for further treatment
Service for making medical consultation appointments in advance	·Based on specific conditions such as their area of residence, symptoms and physical condition, users can search nationwide for the hospital or clinic most appropriate to their needs
·For the hospital or clinic they have found, users can confirm the examination hours, the location and means of access, as well as the availability of appointments, and can make reservations when appointments are available
Education and labor	Learning and teaching exchange service suited to the individual	·Users of the service will be able to conduct classes using textbooks and teaching materials in digital form (including teaching with audio and video materials)
·The service can be used for individually tailored instruction or as a forum for students to teach and learn from one another
Online education portal services	·Users can view information, primarily from Japanese universities, graduate schools and vocational schools, on available online courses and lectures and events open to the general public
·In addition to searching for the most appropriate information from among available courses and lectures, including desired subjects, teaching methods, and duration and schedule of courses, users can apply for and even attend courses online, obtaining credits and degrees accordingly
Job-hunting support service tailored to each job seeker's education and qualifications	·A web site allowing users to register information such as their own academic history and qualifications obtained, work history, objectives and preferred occupation and career plan
·Based on the information they have registered, users can receive employment advice, or disclose the registered information to a job-placement office or directly to corporations, making consultations more efficient and enhanced and matching job hunters with head-hunting corporations
·Users can search for information on the necessary academic background and qualifications for a career in their desired field, and in some cases can make use of academic services and take tests to obtain qualifications online
Lifestyle and living	One-stop service for completing all necessary procedures involved in moving home	·When moving, users can submit necessary documents and information to various institutions all at one time
·Documents submitted can be shared among institutions (particularly administrative bodies such as local governments), so that users can avoid submitting the same document multiple times
Support service to help with the creation, etc., of tax returns	·Regarding medical and other expenditures eligible for deduction, the receipts acting as evidence of expenditure are put in electronic form and can be saved on the web site (My Page) of this service
·The service can be coordinated with household accounts, etc. and tax returns can be filed using the saved electronic receipts
Large item/unwanted item recycling services	·When planning to dispose of unwanted furniture, appliances and so on, users can view the disposal fees and terms and conditions of municipal governments, recycling businesses, appliance manufacturers, etc.
·When having the municipal government pick up the items as bulky garbage, the site can be used to make reservations and pay fees online
·When users post information about unwanted items online using this service, others can view the items and if they find things they want, the items can be transferred from user to user

(Source) Ministry of Internal Affairs and Communications "Research on Community Revitalization and International Competitiveness through the Application of ICT" (2010)

Figure 1-3 shows the results of an online survey given to Internet users regarding interest in utilizing the nine ICT services outlined above. It can be seen that for the majority of the services, approximately 60% or more of Japanese citizens expressed an interest in utilizing them.