### 6. Development of ICT personnel

Regarding ICT human resource development, the Ministry of Internal Affairs and Communications is executing the “Advanced ICT Human Resource Training Program Development Project” and “Project for Practical ICT Human Resource Development Promotion between Remote Locations.” Amidst global progress in internet use by youth, the Ministry of Internal Affairs and Communications also put together its “Internet Literacy Assessment Indicator for Students” in March 2012, by accurately understanding the Internet literacy needed by youth, while working to adjust for international trends. Furthermore, the Ministry works on the “Promotion of e-Net Caravan” and “Enhancement of media literacy.”

## Section 5

### Promotion of Computerization of Government Services 1. Realization of e-government

## (1) Establishing and strengthening IT governance in government

In the interest of efficiently and effectively constructing and operating government information systems based on cost-effectiveness ratios, the Ministry of Internal Affairs and Communications set up the Study Group on Reforming Government Information Systems, to investigate specialized and technical reform policies. In March 2011, the Study Group released its recommendations in Toward Establishing and Strengthening IT Governance in Government.

## (2) Implementation of e-government

The “Plan for New Online Utilization” (August 2011 IT Strategy Headquarters Decision) states that regarding overall procedures such as the national government’s applications put online, the scope of online use considering factors such as cost benefits shall be determined; and that regarding “priority procedures” often used by citizens and companies etc., operation process reform shall proceed with a focus on the overall system including procedures. The Ministry of Internal Affairs and Communications also plans to advance these initiatives. In order to discover the issues concerning company codes introduction, in FY2011, regarding expanding the scope to “Investigation Procedure for Qualifications for Participation in Bidding for Business such as Measurement and Construction Consultants” and “Investigation Procedure for Qualifications for Participation in Bidding for Goods and Labor of Local Governments (Prefectures),” and in cooperation with related ministries, agencies and municipalities, using common company codes to link information of government institutions, thereby eliminating requiring attached registration item certificates, the Ministry of Internal Affairs and Communications conducted demonstration experiments with the aim of discovering issues regarding technical verification and system and operation aspects, etc. Furthermore, the Ministry promotes the “Back Office Collaboration Promotion Project” and “Project to promote mobile access to e-Government service.”

### 2. Promotion of e-local government

## (1) Construction of ICT infrastructure for local government organizations strong in disasters and accidents

a. Promotion of local government clouds

The Ministry of Internal Affairs and Communications is studying local financial measures and standardization of data structures for introduction of local government clouds. It is providing fiscal support for Great East Japan Earthquake disaster areas, and proceeding with initiatives for national deployment of local government clouds.

### b. Promotion of Business Continuity and Ensuring Information Security

Considering the lessons of the Great East Japan Earthquake, the Ministry of Internal Affairs and Communications decided to build a model of e-local government which is strong in disasters, revise the “Guidelines for Creating Business Continuity Plans of ICT Units in Local Governments,” and spread its results nationwide, thereby working to strengthen and enhance the crisis response abilities of local governments. It was also decided that the Ministry of Internal Affairs and Communications shall work with local governments to share information on cyber-attacks and personal information leaks, etc., and give cautionary warnings as needed when IT failures occur, to continue supporting the execution of appropriate information security measures.

### (2) Enhancement of infrastructure to achieve citizen centered e-government and more efficient procedures a. Utilization of Resident Registration Network System

The number of items of personal identification information provided from the Resident Registration Network System to government institutions etc. is steadily increasing. In FY2011, in order to eliminate the requirement to submit address changes of pension recipients, personal identification information began to be provided. This contributed to the number of personal ID information provided reaching about 427,000,000 items.

Also, the social security and tax number system cur-