The first time I went it loved it for greasy food it was yummy junky americanized asian...which I really do crave sometimes...Went back for lunch today, I work close by, and without being graphic I had the worse stomach cramps and have spent the better part of the last hour running back and forth from my desk to the bathroom. NOT FUN! The weird part is...when we walked in, the young boys/chefs chuckled and then turned around and washed his hands before he took our order. SOOO CREEPY! Sorry, but I'm not sorry. I feel taken advantage of and this will not happen to me again and if I can prevent you from having this happen to you then it was all worth it! I plan to call the county today and ask that they investigate. I NEVER do this, and have never thought to.


I agree with all of these reviews.  I too had my warranty company send them out to make repairs to a dishwasher.  They came out - fixed the dishwasher but didn't replace the light inside that had burned out.  I called that day and was told the warranty didn't cover the bulb.  I said I wanted to pay and have it fixed anyway....  That was 2 months ago and 4 calls to the exact same person each time.  Today when I called again - I was told and I quote - \"Viking would not allow them to order a replacement bulb because they didn't own the dishwasher.\"  I called Viking and they said they never heard of this and that they send out parts all the time.  I called back and spoke with the exact same person and was told yet again that the owner/manager would call me....  Wonder if I will ever get a call back - not that it matters - I handled everything direct with Viking.  I do not recommend this company at all!!!


The glowing Yelp reviews brought me here and it was good but not (in my opinion) deserving of the rah-rah-rah. Note that this is an order-at-the-counter type of place as opposed to a restaurant-restaurant.  My fish tacos were tasty although a bit bland.  The actual fish was delicious and well prepared but the tacos themselves could have used a little zing.  I did add the salsa that was given to us and that helped but it still felt like it missing something.


Being my birthday I wanted to go somewhere special for Brunch.  I picked Lulu and really wish I had not.  The ambiance was fine though my husband kept saying \"What?  I can't hear you\".We order the Pomme Frites (why are people raving about these they were only aright, nothing special.).  We did not finish them.  We also ordered coffee which we had to ask to be refilled every time it emptied.  Our plates were not cleared, the coffee was mediocre.  I ordered a Mimosa salad to try and minimize the damage I knew I would do later with birthday cake.  It was again, nothing special.  Honestly I've had better at Panera Bread and at a MUCH better price.  My husband ordered the Duck Confit Hash and again, a little greasy, nothing amazing, certainly not worth the $17 price tag.  He had ordered his eggs on the side and a mix of egg whites and regular eggs(he wanted to health it up a bit).  They came cooked separately and right on top of the hash, not on the side.  My daughter had the $7 kids meal of chicken fingers, again bland, again boring, and on top of a towering pile of fries.   During the entire meal I kept wishing I was at Upstream for their Sunday Brunch, or Bistro Le Bon, or really, anywhere but this place with bad service, crazy overpriced meals, and boring food.  We left feeling as if Yelp had let us down, big time.


Wow.. I've been to Hannys a handful of times but Saturday ruined it for me.. we just went in for the cocktails after being across to street. Much to my disappointment we were barely greeted at the door to sit at a.table for 10 minutes prior to being spoken to by a server.. we walked out. How insane? It will take an act of the heavens for me to go back.. only advice, sit in a highly visible area and make contact with your server promptly..


Poor service, poor quality food and the place was FILTHY!My wife and I made the bad mistake of going to Los Dos Molinos for dinner on 3/21/2012.We  had to ask for silverware, chips and salsa, water and drinks. After I stopped another server and asked for water, the manager Brent walks over and asks \"how we doing tonight, folks\". Bad mistake on his part because I let him know that I usually go to location on Central Ave. and expected the same level of service at this location. He tried to explain that they they were understaffed and the place was really busy. WRONG, the restaurant was half full. At one point we did not see a server come into the patio area for 9 minutes. The food was of poor quality. I ordered Shrimp Veracruz and my wife ordered Chile's Relleno. Bland, tasteless overcooked food. We could have had better quality at Baja Fresh or Rubios.On the Patio was an open garbage can, top off, also stacks of dirty dishes on table. Both of these close to the eating area. As I walked through the main part of the restaurant to go the bathroom, I observed food scraps littering the floor. When we left some time later, the garbage was still on the floor.That was out first and LAST time at Los Dos Molinos on 4025 E. Chandler Blvd. With the hundreds of Mexican restaurants in the Valley, the poor quality of LDM was suprising.


We decided to visit the Cupcake ATM last night after midnight when they closed just to taste the product and see what it was like.  We agreed on the cinnamon cupcake.  After paying the $4.25, the little door opened and we got our cupcake.It was a regular sized cupcake and it had no frosting.  It tasted like a great BASE for a yummy cupcake with other flavors and frosting, but alone it was just...cinnamon cake.Very disappointed.  Not worth $4.25 or even what they charge in store.


I stopped here on the way to school, wanting something different. I was confused from the gate as to the way it operated but caught on quick. The food was decent, the only thing that docked it was the guy hassling me for tips when he was just the cashier, not even the cook. I gave him a dollar but I was kinda weirded out by the approach. The food is good tho, I will probably stop in again when next semester starts.


The front desk hosts are beyond ice cold, subzero, UNFRIENDLY.  We have always had good service from the waiters though. The food is outstanding, they use quality ingredients & make simple dishes really special. We did have a manager hovering over at one lunch and made us uncomfortable. She made it very clear she wanted our table to turn(the place was empty). We called to complain and got no response.


Maintenance here is ridiculous. My bathroom sink would leak like crazy after the warm water ran for a minute. They told me it was fixed, I'd come home turn the water on and by the time I was done taking my shoes off my bathroom was flooded. My kitchen sink started to leak so they replaced it and now I have next to no water pressure. The appearance of this place is getting worse and worse. One example, our pool has been green all summer. Recently, I signed another lease and my rent for a one bedroom went up over $100 a month. That is disgusting to treat a tenant that way. As if they already aren't making a ton of money already, I got charged $50 because my rent wasn't paid on the 1st that was a holiday! I log on to my account on the 2nd to pay, thinking there wouldn't be a problem since the 1st was a holiday. Nope! $50! No grace period, not willing to work with me. I've never been late, ever! And it was the day after a holiday! I don't understand how they can be so unwilling to see the facts and help me out. I would never recommend this place to anyone.


I work right above Tropical Smoothie Caf\u00e9 and went almost everyday.  The gentleman behind the register is wonderful HOWEVER the staff in the back area are just plain rude.  Definite attitudes and I decided that there are too many wonderful places in Metropolitan to have to put up with that.  Food was good and the smoothies delightful but I won't go back!


This place wasn't for me - not because it wasn't nice (we got upgraded to a beautiful room), but simply because of the location. I'm in my twenties and was looking to party and be where the action is - and I was really upset because we were so far away from anything fun. I actually wanted to switch hotels but it was too late. We spent a fourtune taxi-ing to center strip, because waiting an hour for a shuttle to take us there never really worked out (especially if you go at nighttime, the shuttles don't run late.) We could have used our taxi money to stay center strip at somewhere equally as nice - and we probably would have got more exercise walking everywhere rather than cabbing (I also love walking.) Also, I didn't like any of the restaurants available - there was low-quality cheap fast food or high-quality super fancy expensive restaurants - nothing in the middle. I wanted great food, plenty of exercise, and to be in the heart of the action - so the palms wasn't for me. However - If you're looking for somewhere nice that you can totally relax or gamble off strip at affordable prices, then this is it. I just wasn't in it to relax (or gamble.)


I'm not sure how this place has a 4.5 star average rating.  The beer is solid.  The brewery atmosphere is standard.  The night I was there it had a lot of screaming kids running around.  The food is not a reason to go there.  We ordered their most popular items and they were nothing special.


This review is not a review of the store but of AT&T wireless service in general.  AT&T is the worst wireless service I've ever had.  I have more dropped calls and less bars in more places than any other carrier I've had, and I've had Verizon, T-Mobile (the best) and now AT&T.I would have never switched service if I didn't have to in order to get my iPhone.  And for the record ... the iPhone is the best object I've EVER owned.  I recommend you avoid AT&T wireless at all costs (unless you want the best phone in the world, only then is it worth it).


These people are clueless. I have confirmed multiple appointments over the phone. Only to get emails confirming completely different products than I had spoken about. Even to the point of denying I had an appointment over email but confirming on the phone. It's really scary that people like this are in business.  Stay away. And don't even think about calling them.


I have been in this store  several times and have usually found the staff to be very arrogant and condescending. Also, needed to price some case lots of ammo and thought that I could do better elsewhere, for example, United Nations Ammo Co. who actually acts like they appreciates my business.


These guys are Wow, we found a vehicle which was great an it needed to be looked at they said it would be an they would call us.. they next day we drive by it's back on the lot an No call.  Really how big of a liar can you be... No call was made an I'm sure No repair... such bullshit if I've ever seen!..


My wife and I have tried only the lunch buffet, since they do not serve from the menu during lunch.Maybe I have been spoiled by the excellent Indian food in and around San Francisco, i.e. Pakwan, Shalimar, and others. At any rate the food at Ghandi is mediocre and overpriced: $11.99 for the lunch buffet, loaded with bland vegetarian dishes and a few chicken-scrap entrees.Oh, well, I may try another Indian restaurant in Las Vegas, though I may just wait until the next time I'm in San Francisco.


This place has completely horrible service. They come to your table about a minute after you sit down, and if you aren't ready to order - they won't come back for another 10 minutes, unless you can somehow flag one of them down [ but they usually pretend not to see you].Their drinks are mediocre at best. And they don't seem to cook their boba on a consistent basis. They also have a minimum purchase amount for each person at the table. And you get charged a two dollar fee if you don't meet it.The only reason I really go here, is because it's one of the only places in town where you can get boba after 9. Other than that, I wouldn't waste my time.


Very nice place, didn't even know it was there. Place next door was too crowded so we stopped in.  The place seemed very nice-upscale casual and an interesting concept.  I can count on one hand how many times I've sent food back for taste/quality.  The food lacked flavor and seasoning and was just awkward combinations.  Sent it back ordered what my wife did which was at least tolerable.  Expected to see a manager but we didn't.  Service was exceptional.


WOW, change of ownership ruined this place.My friends and I go here for lunch every week, the last time we went, they had new menus and different staff- we assume there is new ownership. They lost my friends credit card, didnt offer to cover her meal, messed up orders, and took abotu 3 times as long as they usually do.. They were unapologetic about losing my friends card. Such a disappointment, they will no longer be getting our service.


Worst service in the area, by far.   Once we were seated, it took the waitress 25 minutes to make her way to our table to take our drink order.  We finally decided to settle up 45 minutes after placing our order.   The food never made it to our table.   I have eaten at this restaurant before and  the service wasn't so bad.   The food is generally pretty good.  If you want to order Chicken, definitely get it shredded.


The decor of Beijing Noodle No. 9 is awesome but like most Vegas' places that's all there is to it for what they charge... eh-hem overpriced meals. I came here for a work lunch as everywhere else had a 30 minute wait. Ordered an ice tea, not bad, and then the beef chow fun. The beef chow fun was not bad, kind of greasy and the beef was overcooked. Noodles are made fresh in house so thumbs up. Service left little to be desired and even though I did not pay for the meal I wouldn't come back.


HORRIBLE......HORRIBLE.......HORRIBLE.........HORRIBLE SERVICE I am a new customer for COX. when i signed up for new account, they said they gonna provide me 45.99/mo but when my first bill came i was SHOCKED to see the bill. The bill was $200. They have charged me $65.99/mo and added extra $60 for Modem Installation (which a guy came and simply plugged in and went) and they charged me another $60 for Router installation. This is the horrible part. I bought the router myself from fry's electronics and installed myself. Yes, that's true! So when i called them to tell this entire thing what happened they keep on transferring to different people keeping me waited for like 40 minutes on call and the worst part is i have to keep on repeating the same thing again and again. Finally, a guy helped and he adjusted my bill for the first month. And for the second month, they again charged me 65.99 (supposed to be 45.99). I have to call them again and tell the whole damn story and get the bill adjusted. This continued for the 3rd month as well. Every month they mess with my bill and they say that they have given me a promotion for 12 months for 45.99. I am very much DISAPPOINTED with them. And the service is also not very good. Every day, i lost my internet connection at around 1pm. My wife had trouble connecting wi-fi in her smart phone. They totally disappointed me and i hate COX. I am switching from cox from next month. Please think while taking this horrible service.


Still not sure what is making me choose 2 stars over 1 here... decided to take the trophy wife out to dinner for valentines day this past year... Since it was last minute, old homestead was the classiest i could do that had reservations available... Drinks were ok, Steak was really no big deal, service ok, but for the size of the bill vs. service/quality of food, this place is horrible.  looking at prices comparable to Gordon's Steak, but left me wishing i just went to outback for the food.  Main memory from the night... Wife asked the waitress about the truffles, waitress said, they were amazing and she just had some earlier in the day... Meal comes, we finish eating, truffles added nothing to our dinner... Waitress asked if we liked the truffles, we told her the truth, and she responds with... I'll have to give them a try, its been a few weeks since she has had truffles... a little honesty goes a long way.  Would I return?  No... if faced with the same issue next valentines day, ill just wait 90 minutes for a table at outback... it would be the same quality for much less of a price.  You are paying for a name here, not quality...  BTW, after i typed all this up, i justified switching my rating to one star, haha.


This was my worst hotel experience ever. The heat in our room made so much noise I could not sleep. At 4:00 am I still was not asleep so I went to to get another room but they said I would have to wake my boss up in order to move rooms, she's a heavy sleeper i'm not. I had a very important business meeting the next day they did not care or show any sympathy to my situation. I ended up not sleeping the whole entire night. When my boss woke up at 6:30 we went down again to change rooms, again they did not care the least about the situation. We did switch rooms i missed the meeting prep and went to the meeting with 3 hours of sleep. It was the worst hotel experience I have ever had. I do not see the difference in the end they had to clean two rooms, and they had two very unhappy. The worst part of it was how little they cared, and it wasn't just one staff member it was multiple staff members with the same attitude.


BEWARE!! He's a SALESMAN, NOT AN ETHICAL DENTIST. By far the WORST dentist I have ever been to. Even though he knew I worked at a dental school, and know A LOT more than an average patient about dentistry, he still proceeded to \"diagnose\" $5300 worth of treatment for fillings, crowns, etc. I had my x-rays looked at my 5 dentists at work in the next week. I didnt have a single cavity. I only actually needed 1 filling. If you want to go to someone who will tell you that you need restorations on every tooth, he's your man. Also, the hygienist did not display proper infection control technique. Who knows what bacteria/disease may be in that office.


Looking for our Cheers.I live in the area and wanted to check this place out for some time now. I've been looking for a comfortable place to hang out for a couple, three happy hours a week and maybe a weekend meal.My girlfriend and I dropped in on a playoff football Sunday about 2 pm. First thing we noticed when we walk in the door is the hostess is very cute and the place is loud. I mean really loud. Not with your normal every day sports bar chatter but the game audio coming from the ceiling mounted speakers was deafening. The hostess asked if we wanted a high-top table and that is usually our preference though the one she suggested was positioned directly under a speaker. I quickly surveyed the speaker system and chose a table slightly off center of a speaker, though unfortunately I soon came to realize it was right near the patio door access to the outside smoking area. The door was used often and some smoke did seep in but for the most part the smoke stank that clinged to the patrons was even worse.I was in clear sight of about 10 flat screens which was nice but they all showed non-local Washington v. Seattle playoff football. Is this the only sports on Sunday afternoon? I would rather have watched bowling. The worst wasn't so much the really loud football broadcast but every ten minutes came on a just as loud, ridiculous commercial for some pharmaceutical remedy. I've never been more annoyed by the noise in a sports bar. I would have enjoyed viewing some sport in peace and according to the server this volume level is common at night and on weekends. The volume of crap gets this bar strike one as far I'm concerned; who needs to tolerate blasting cialis ads to know what's going on in a football game?Strike two was just as bad. I thought the fact that they supported local breweries was an attractive option. I like the San tan hefe and was looking forward to trying the Phoenix ale frenzy hefe on tap. After I ordered it the server came back saying they were out. She offered just about anything in a can or bottle as a substitute. I'm at a loss here...how does a bar run out of beer? It's akin to a gas station running out of gas - it only happens during a disaster. And if I wanted something canned or bottled I could have consumed it at home for a fifth the price. I wound up having a draft coors light which reminded me why I don't like it...too much carbonation. Two strikes and we're thinking we should just bolt to a more comfortable known locale like the close by Fridays where I could get a big frosty mug of blue moon. But with our three strike rule we decided to be fair and give them the chance to hang themselves. My gal ordered sliders and sweet potato fries while I ordered a Swiss burger medium with regular fries. It seemed to take more time to come out than it should given the about one-third to half full patronage or maybe my perception of time was skewed due to the ambient attack on my senses but when it finally did arrive I wound up with a bacon burger, no cheese. If I hated bacon this would have been strike three because I know if I sent it back they would simply peel off the bacon, slap on a piece of cheese and call it good. I chose to keep the bacon burger as long as I wasn't charged for the bacon. Honestly, the taste of the food was the only redeeming quality of this establishment on this visit and saved them from a third strike. My girlfriend says excellent, fresh tasting sliders and some of the best sweet potato fries she's had. My burger was cooked to order and fresh, not frozen as well. My shoe string fries were seasoned and had a little zip, much better than the bland fries you might be used to seeing as bar food. I like the fact that our food came on a plate as opposed to in a basket, especially for the price.$35 out the door with the only alcohol being a $3 domestic draft is a bit pricey and given the other negatives this isn't our Cheers and we won't be going back any time soon. But the food was good so we won't discount this place completely and if and when we choose to return we'll make sure to check out the atmosphere and beer gauge before committing butt to seat.


If it was possible, I would give this place ZERO stars, actually negative stars. My family had hands down the WORST service experience here we have ever had at any restaurant in AZ. The sad part is we had been coming to this place for several years now, and even had my 30th Birthday party with family and friends here last year. We have noticed the both the quality of the food and quality of the service has been severely declining recently. However, tonight's debacle takes the cake for all time worst experience ever. Here's what happened... We arrive at 6:15 and get a table for 5 plus a highchair. We are seated within less than 5 minutes. Server arrives (Sean) soon after we sit down and gets water for the table. We had to wait a while for him to take our order because he disappeared for a bit... maybe waited 15 min for him to come back. Here is where things really start to go south... so we are waiting, and waiting, and waiting... at about 6:50 he comes out and says our food should arrive shortly. Then 7:00 rolls around, still no food. Then the table next to us (about 6-8 people I think) that arrived a good 30 minutes or so AFTER us gets their food. Then another table that arrives after us gets their food too... then a table of 4 that arrived literally 15 minutes ago, gets their food. Now we are thinking something is wrong with this picture.  So we ask for our server, he is no where to be found. So we wait... and wait... and wait... AGAIN. When he does show up, we ask for our food to-go because we have been waiting over an hour at this point (it was 7:20pm) and we had no food and had to go because our baby was getting fussy. He takes my husbands credit card to charge us for our food and says he will bring it right back... 10 minutes later... STILL NO FOOD and no server to be found, which means my husbands card has gone missing. In this time frame I had gone to the front to speak with the Manager with my Mom to let her know what happened and to see if they could locate our server, food and most importantly our credit card. The manager, the sorry excuse for a manager that is, arrives and is downright rude. She never apologizes and only says \"we are really swamped\" as I look around at half full rooms of people and say \"are you serious?\". We have been waiting well over an HOUR, all of the tables around us have food, the people that arrived 15 minutes ago next to us have their food. We want to leave and we want our card now. She disappears in the back and never returns. Meanwhile in the dining room... my food arrives (at 7:45pm) and guess what... they put it on FLOUR tortillas, even though I specifically asked for corn and said I cannot have flour because of a gluten intolerance. My husband noticed the mistake and asked the waiter \"are these flour? My wife can't have flour, we told you that.\" and the waiter (Sean) says \"well yes, but she can just scrape the food off and eat it without the tortilla.\" WHAT!?!? You have to be kidding me!?!? So someone with an allergy should just \"scrape food off\" to eat it?? This is literally no joke... the guy actually said \"scrape it off, she will be fine\" We then say, we are leaving please give our card back... and the waiter said he didn't charge it. We get home and check our account... guess what?? THEY CHARGED THE CARD!!! For food that arrived over an hour late, was cold, the wrong thing, and most of all this waiter was so ignorant to suggest \"scraping it off to eat it\". The ignorance and lack of any fiber of customer service or common sense is baffling. Save yourself the hassle and go to a different place where the wait staff is helpful, and the food is much better... or even arrives at your table.


The service was nice, but the food was not.I ordered the Over Easy, and rather than the advertised brioche I was served a soggy slice of bread.  By soggy, i mean complete mush.  The spinach was ok.  The eggs were under-cooked.My friend got the wolf pack and that was good.  Nothing exciting but edible and filling.So far, I am disappointed.


Giligans is a bar that my friend's and I LOVE to go to when out in old town. The prices are a little steep for a \"dive\" bar, however the atmosphere is always fun. My friends and I love to play the over-sized JENGA and Connect four. This past Saturday, however, was horrible. We arrived and ordered drinks as usual. We started to play the connect four, and my friend cut his hand very badly on the connect 4 board. I asked a woman who was walking by for a band-aid, she appeared to be a manager. She said yes and kept walking. About ten minutes later his hand was still bleeding and she still had not brought it over. We walked to the bar and I asked a security guard if he could get us one. When he came out the woman followed and completely ignored us. I tapped her shoulder and asked if she had forgot about us. She immediately turned around and said \"I am too busy to be bothered with your little problems. Put your hands on me again and see what happens to you.\"I immediately reported this to the owner who was standing nearby and she apologized for what happened, but did not seem to really be shocked at all.This is unacceptable behavior from anyone in any business. It was completely brushed under the rug by everyone who we spoke with and went unrecognized.


Still the same crappy, zero service! CA  someone say train wreck? Maybe it's time to retool fellas.


Took over an hour and 30 minutes for my food. Yvonne's needs the old owners back. I've eaten at Yvonne's for a long time. I've made a few comments to the owners about how a 45 minute wait for a quick sandwich isn't acceptable or a quick lunch spot. I started ordering delivery food from them because of how long it takes when I'm there, and this isn't any better. My food just took an hour and 36 minutes to get to my office which is literally the next complex over. Upon asking the OWNER why it took so long to get here, he have me the same excuse as he did last time. When I told him he's told me that before he said \"oh...\" And just turned around and walked away. I won't be eating from there again.


The first time I went I was very satisfied. The second time I went it seemed that the prices had been raised and it just wasn't as good as I remembered it being. The atmosphere is cool, but the menu is kind of pricey considering the service and the food. The best part about it all is the wine carafe that is 'free with dinner' so I don't know if you can really call it free or not. The old guy with the accordion is a really great scam, he pretends he's going to play a whole song for you but never actually finishes one and the proceeds to linger for his tip. The second time I used the 'no eye contact' strategy so that he wouldn't come bothering my table for money. Everyone pretended to be busy or on the phone!


This review is for the convention / meeting room facilities. And I am NOT IMPRESSED. In many other cities the Rio's convention and meeting room facilities would be considered downright opulent and something a city would be proud to have for hosting events. In Vegas, it's like yawn, been there, done that, it's a little dated and not all that. Service: Hustle was the word of the day for our visit from the manager we directly worked with. Got service with a smile too. When a technical difficulty came up their IT staff was on the ball with a quick response. I always love that and give it mad praise when you get that kind of service. Food: The food was average. Pretty to look at, slow to get on the table, servers didn't pay attention and were sloppy in getting food on and off the tables and it is insulting to tea to lump their so called offering into the category of tea. Bleech. But that's where the positive comments come to a halt. Seriously if you're paying premium money to rent a room for an event and they roll out a cheap projector that is broken to the point they put a 9 volt battery under one corner of it so it would project a level image onto the screen? Seriously? Of all the comps I've ever received in Vegas, a 9 volt battery to fix junk equipment is the worst on the list. (See the picture, you can't make this stuff up.)If you forget a clicker for your Powerpoint, it's a cool $125 a day rental for something I could have bought for half price had I had the time to grab a cab and run to Fry's to buy one (including the cab fare and cabbie tip). I ended up making changes so it wasn't needed but the price they quoted takes \"FLEECING\" to a whole other level. When I compare the Gold Coast to the Rio in terms of price vs. square footage, quality of the space, quality of the A/V equipment, and yes even the staff, the Gold Coast quite frankly kicks the Rio's ass HARD. Anyone renting space for a meeting and considering the Rio needs to think long and hard about it as most likely they are not receiving the best value for their money. 2 Stars, and even the second star is one I'm on the fence about giving. But a placement on my Jackassery list is a must. As yes, I think sticking a braying jackass in place of the Rio's management team would do a better job of handling this place. (Again our one on site rep who I can't name was awesome considering she was working with crappy equipment). Oh and the extra valet we paid for...can someone give those guys some 5 hour energy before letting them loose to retrieve cars? Yeah, not happy. We deserve better. And we'll be getting better.


Awful!! They drenched my super-salty hotdog in so much sweet relish I almost couldn't tell how salty the hotdog was. Awful awful awful!!!!! The cashier was nice though.


HORRIBLE SERVICE!!  Our order was suppose to be ready at 7:10.  We paid for it when we got there and waited another 35 minutes only to find out it was in the warmer and no one had bothered to check.  I can understand being busy and running behind but this was ridiculous!!!  We weren't the only ones this happened to either.  The lady in front of us had been there longer then we had and when that happened to her I made them check our order to and low and behold there it was!!  Negative stars but I have to give it at least one in order to post.


worst place do not waste your time here!Las Vegas has many options dont pick this now!


My husband and I went to Vegas for our 1st marriage anniversary. We are irish so we really wanted try this place. We made reservations hours in advance. When we got there we were sat in the back in the corner , the lady walking by to take pictures walked by our table twice and didn't even acknowledge we were there. My husband ordered his steak medium well and I ordered mine  medium. His came more well done and mine was more medium rare... For the money we paid we thought we would get better quality.. Oh and the Cesar salad had whole romain leafs. We thought that was odd too.. Oh well we won't go back


Yes it does get worse.I had asked them to make sure that they followed the directional installation to a particular wheel, guess what -they had put it the wrong way around. Also although I had valvestem caps screwed on tight on all 4 wheels when I took them in, all 4 were missing. No big deal financially and they will probably say they were missing in the first place, but I know better as I check my tp every week and always replace the caps.


By far the worst gas station in Tempe. They don't accept credit, charge to use your debit card, and is always dirty. Not to mention the rude staff and homeless that loiter outside. Avoid at all costs.


Well, we don't all have the same interests when it comes to pools.  If you want to stare at better-than-average-in-Vegas bodies, you might really love this place.  But you probably won't be able to get in the pool because it's packed.  You probably won't be able to get a lounge chair, because it's packed.  There's no refuge from the sun unless you want to pay - not kidding - $2500 (\"we can talk about $1000\") - for a cabana.  Most disturbing of all was the exacting search for drugs we all had to undergo.  Why?  Apparently this joint has some issues with GHB (aka the date rape drug), that's per one of the security guards.  I never got to the point of ordering a drink because we decided to bail.  Thank god we were on the guest list, because I'm sure I would have felt obligated to stay had I paid the absurd entrance fee.PS - if you're staying at MGM, where Wet Republic is, go to the MGM pool!  It's waaaay better even if the bodies are slightly less aesthetically pleasing.


I haven't been to an OG (Olive Garden) in about a few months - however, stopped by this Glendale location in which I have been to a few times with the family.  Olive Garden, is far from authentic Italian food - but since the removal of fast Italian food around such as Fazzolis, and not wanting to go fancy schmancy - I opted for the OG on this specific date.  Now, I see they have these fancy computer tablet thingies that sits on the table(s).  That's fine and dandy and all - however, at no point was I informed that THEY WILL CHARGE YOU FOR PLAYING TABLE GAMES TO PASS TIME SUCH AS TRIVIA - Oh yeah, could have it been the fact that I was using silly screen names vs. all others in which I absolutely destroyed in trivia such as the movie section - or the fact that OG is starting to lose it in stocks and are forcing to go below the belt tactics in order to garner a few bucks.$1.99 charged on my e-receipt for table games?  Are you $hi**ing me???  Don't play these games folks especially when you could do it on your phone?  WTH?  I don't get charged at other locations such as TGI Fridays or Chilis for the table games - absolutely ridiculous.


This place is scuzzy. The bathroom door does not close properly. I had a 8:30 am appointment for fasting bloodwork to be drawn. Not done until 9:15. Only one staff member had shown up that day! Long line of people without appointments. Management obviously puts no money into the upkeep or staffing. Will try not to return to this location.


Used to come here to rent one of the electric boats and go for a cruise on the lake... Unfortunately the company In Charge has not invested in keeping the boats up to date and the whole place looks terrible... The boats need major repairs the upholstery in all boats are either torn, ripped  or dirty food stains? The radios are all broken, the one we rented had no working gauges so you don't even know if the battery is charged.For$65 an hour? I expected something way better.


When you walk through the door you're greeted with an amazing smell (reminded me of when my dad would cook meat in our smoker with apple wood chips when we were kids). Second was how great the restaurant looked, it was clean and inviting. The bartender smiled and waved at us like we were old friends and told us to have a seat anywhere...(time was 12:22)So far we're off to a great start. So what possibly could have went wrong to cause a 2 star review? Our service. The bartender brought us over some menus and explained that we could order brunch or lunch, brought us some chips and salsa, then went back to the bar, we didn't see any other server in the restaurant so for a while we thought she was just ignoring us. So we sat and sat and sat waiting for our actual server to come by. Keep in mind there were 3 other tables in the restaurant, one was just leaving so we'll call it two. Let's touch on the chips and salsa. I loved the chips, they were fantastic, however, the salsa was not a \"dipping salsa\" it had a wonderful flavor and would have been great on a taco salad (why don't you have taco salads?) or poured on the top of a burrito but it was horrible for dipping chips. There were NO chunks, it was the consistency of hot sauce. Finally our server greeted us with her presence, she walked up and didn't say \"Hi, I'm so-and-so, I'll be taking care of you folks today\" or \"Welcome to Lenero, have you been here before\" or even just \"hello\" instead she said \"what can I get you to drink\". I almost responded with an \"hi, I'm fine thank you for asking\" but I refrained. We ordered our drinks and I asked for an order of guacamole, it's 12:31 at this point (9 min after walking in the door). There we sat, bored with our chips and salsa, read every yelp review of Lenero, discussed our plans for rest of the day etc. Our server finally came by to ask if we were ready to order. Not by asking if we were ready or if we had any questions. She walked up and in her snotty tone said \"what do you want\". Seriously?? That's not how you talk to someone! I was so taken aback by her attitude I decided right then and there we will not be back. This food would have to be sent straight from the Heavens for it to tip the scales back in the favor of the restaurant. I ordered the chicken tacos and my bf ordered the enchiladas. As she was walking away he mentioned to her we're still waiting on our guac, it's been over 10 min at this point. She seemed surprised by our request to get the guacamole, almost like she just plain forgot I even ordered it. Finally our guacamole came. TWENTY-ONE minutes after ordering it. By this time the appeal of chips and guac was completely gone. She gave a million excuses about how there were steaks that needed to be cooked and the cook is extremely busy. The only other table in the place had already gotten their food and was about to leave. That left one table of folks. You're telling me the cook couldn't manage to toss some guacamole together because he was too busy making steaks for the one table in the restaurant? She told us it was on the house. That was nice but I would have rather of paid for it and have received it 16 min ago. Finally the bartender came over to apologize for the guacamole taking so long and explained that the cook is new and he went in order of the tickets arriving and needed to prepare the food for the OWNER'S FAMILY first. So I've been sitting here hungry because the owner needed to eat and that took priority? Our lunch came out pretty fast and my tacos were good, what the menu doesn't mention is they are street tacos, not normal sized ones. Which was fine by me but I could see where someone else wouldn't have been impressed with 4 really small tacos. The enchilada was also good but the menu should clarify it is a spicy dish. While we both love spice, again I can see how someone else would not have liked it. If my mom had ordered it she wouldn't have been able to eat it, the dish was that spicy. Bottom line is we do not have any intentions on coming back. While the food was good, it wasn't phenomenal. The salsa was not ideal for \"chips and salsa\" and the service was HORRIBLE. It's been a long time since I've had a server that snobby. She should be really lucky we left her 20% because she certainly did not deserve it (I'm having tipper's regret).


This place is the worst.I went around ten on Saturday night and it was packed.  It seems the place is intended to cater to rapey, Nickelback-loving, popped-collar misogynists and the women who love them.  There is no place to sit, no place to talk (because it is LOUD) and zero ambience.  To its credit, though, I was served quickly (because there were like 3000 bartenders) and it wasn't that expensive, but it would take much, much more than that for me to ever return to rape-central again.


Although the masseuse was very good at the spa the facilities were not clean! The service was less than average and unfriendly wait staff and overpriced for what I received. The receptionist upon arrival was grumpy and I have been to other spas in Vegas that were very well kept and concerned about me as their customer, in this facility I never even saw an employee other than when I was having my massage. They had a shower that was out of order as well as the steam room was closed. The hot tub was very dirty, the showers were old and rundown the vanity area was lacking and what was so called the couples grand room was very small and the jetted tub was very dirty I am very disappointed having been to a Mandara spa before I expected better.


Tolerable. Waffles are good, fruit is fresh and crunchy, egg breakfeast looked good... BUT. Now im not trying to be critical..but i guess i was expecting better... the chocolate sauce they served with wafffles is gross... grainy and clearly overcooked, super watery and tart... they say its real chcocolate and they stand by it but its just plain gross. My husband got pankakes and they were pretty terrible as well. It came with like 5 bluberrys. Maple syrup on the other hand is tasty. They are a bit slow to refill your coffee and to bring the bill. A good variety for the menu. Maybe i got a bad day and usually its ok.


Worst. Service. Ever. Well, that's if NO service counts as service?Been here twice, and it was horrible both times. This is coming from someone that works in the industry and is understanding of poor service at times... but NO service? Maybe going to the bar would've been a better option because we couldn't get a server to a table if our lives depended on it. I don't know if they're understaffed, or what the deal is. We left and ate elsewhere.


Food is decent. I ordered a stuffed trout dinner entree. Looks pretty good, a little bit cold. It was quite busy, which explains why they never fill up my glass of water until I'm done with the salad and half way through the trout. Oh, by the way I waited 15ish minutes between my trout and salad. Server never ask how is the food or anything. Salad is decent , bread is tasteless. For some reason all waitress wear short skirts. Is that some eye candies so we won't be piss on our food or service...? Waited another 10-15 minutes just to get the check...everything is in a slow motion..?Anyway, all these happened in a normal Saturday night. I'm not going to visit it again, until they fix the service part.


Worst service ever I have a few business accounts here and waited in the drive threw line for 30min then decided to go inside.  The wait was just as long inside.  The business teller was not nice and was not helpful. Horrible experience for a loyal customer.


So disappointed with our dinner & service. Waiter didn't know drink menu & brought wrong drinks but then tried to convince us they were the right ones. Very slow & choppy service. Bad acoustics & couldn't hear people at the table. Worst of all, food was boring and overpriced - one big plate of pasta for the entree.  Very few menu choices. None of us finished our meals.


Slow service.


My flight was cancelled and I was given a room here for free.  The staff was busy and trying to be efficient and we were tired.  We were given a room as far from the front desk as you can get and after having walked there, the room had not been cleaned, unmade beds and such.  We went back to the office and I asked for a complaint form, they didn't have any and they didn't know how to record a complaint.  They gave us a room closer and it only smelled dirty and there was only a small wad of hair in the shower.Yuck!!@!!


The host staff was very warm and welcoming when walking in to a surprising dark lobby.  After waiting a few mintues we were sat for our reservation in the back corner by the windows.  Or server came by soon after and was all smiles but in an over the top confused look sort of way.  She offered sparking or flat when we ask for flat she brought out Fiji -- normally at nicer restaurants this is complimentary but we spent $24 on water which was a suprise given it was never mentioned.  The server was all too eager to keep pushing for the up sale and the add on it was very annoying.  We ordered one bottle of wine for the three at the table drinking and she insisted we get two bottles, etc.  We poured all of our own wine after the first pour, so I never did bother to order another one....The food, I can only speak for the taste of my own food, but all 7 of us were fighting for the bathroom later that night (sorry probably too much information).  I started with the Caprese salad which was small and not refreshing.  I got one slice of tomato and one slice of Buffalo Mozzarella garnish with a handful of dry spring greens that sat in vinegar.  For dinner I ordered the Chilean Sea Bass \"Hong Kong\" style which was aromatic and had good flavors but the fish itself didn't seem as fresh as it could of been.  Maybe it was because it was steamed it didn't fall apart like what I was used to... I'm not sure.This place was nothing special thats for sure, good wine list though and the bar area did look fun unfortunately we didn't both to stay and check that out.


Great service, but this is honestly the worst food I have ever eaten out at a restaurant in my life. I dont suggest going here for food EVER (maybe for the drink specials and hookah but nothing else).


Sick lights! If not for the lights, this would've been a 1 star review. I'm not a crazy club go-er anymore, because I fell into the bandwagon and am now a huge fan of electronic music. I flew into Vegas last week for the Electric Daisy Carnival that took place last Fri-Sun. Anyway, Hakkasan had Dada Life in the house Wednesday night and my girlfriends and I went. We decided not to go on the guestlist because we were sure we couldn't make the guest list end time anyway. Didn't really matter, because both GA ticket and GL lines were 30-40 min long by the time we arrived. By the time we started moving, and I thought we were going somewhere, we finally found ourselves in front of the elevator to the club after getting ID'd three times and scanned three times by three different people in three different parts of the line - wtheck? I felt like a prisoner! .. Were in! yay! ugh.. nvm. This place is BEYOND crowded and they allow way more than their \"capacity\" into the club. We couldn't even INCH through the crowd, and we aren't big girls. This place is also like a maze and incredibly hard to navigate. Their bouncers are also total douches. Oh, you can't walk here, you can't stand there, you can only stand here for 10 min because everyone needs to keep it moving, oh don't sit on the ledge, you should've done table service if you wanted to sit.. blahblahhhhhhh. ugh. We did bottle service the next night at TAO for Dash Berlin, and what, Hakkasan? Fire your damn bouncers. Tao isn't the best, but at least their bouncers don't step all over girls.


We had a lot of mixed feelings about this place. The price/quality of their signature steak was great...we just left feeling very underwhelmed by the quality of the service. We originally booked a reservation here because it was around the corner from the Zumanity show that we had tickets for. The hostess we originally talked to was very polite and informative letting us know that a 9:30 pm booking was probably the best time since our show was for 7:30. At this point, we had high hopes for this place. The day of our booking we called to confirm our reservation and the hostess hung up on my bf mid sentence saying, \"No we don't have a booking under that name.\" Confused, I called back, and they eventually found our name. I wanted to make sure I received the check since it was my bf's b-day weekend. She said \"Ok\" then hung up without asking me which of the 4 people under our reservation that I was. Our server was ok...but obviously didn't get the message about the check. (Surprise Surprise) When we asked for our check she threw it down next to my bf. Of course if he sees the check he's going to try to pay for it!!! It was his birthday, this is what I was trying to avoid!


went after reading positive reviews and craving authentic mexican food. BUT this was HORRIBLE. Staples like chips and salsa were stale and bland respectively. But to make matters worse, my fajita was the most disgusting thing ever. The chicken was fried to the point that I could not chew it, and the veggies were covered in grease, and the whole thing was cooked in Soy Sauce! Is that traditional?? It was a nasty overall experience...


I called and called and no one answered. Tried three times.  Is this pace even open?  Pretty sad.  Had to go elsewhere and they got our order wrong.  Open to new restaurant ideas for Thai soup. The best for me when I am sick!!


Terribly understaffed. Food ordered at reasonable time, but beverages were still not brought 25 minutes after being sat. Not exaggerating I was on an hour lunch break I was watching the clock. Can say much for the food because we had to leave before it was ready. May try for dinner but never again for lunch!


I am a NY resident as well as a Vegas native home for the holidays.  We decided to go have lunch at the Forum with family and I was excited to see PJ Clarke's... sadly my reputation for knowing good restaurant is now in question.  I swore to my family this was a great NY institution... and we must try it!FOOD:- burgers were all good (though my medium was more well done)- the taters were great but the ketchup was too sweet- fried onion strings were great- the mac n cheese side (not the lobster) was good but smaller portion that we thought- the calamari was good- the most disappointing was the bacon on my burger... i had asked for extra crispy, and the manager said he would bring me extra crispy.. what they came back with was chopped up greasy bacon that was soggy :(THE SERVICE:- the hostess was nice, friendly and overall v good- our waitress was basically non-existent (and the restaurant was NOT busy.. lots of open tables around us) ...they served us the wrong drinks for the kids, and my sister had to go up to the bar herself to get the kids drinks because our waitress basically disappeared- we waited a v long time before we even got our drinks and then put in our order..overall ...v sad to say that i will not be visiting this PJ Clarke's and will warn all of my NY friends visiting Vegas and craving burgers that this is nothing like our PJ Clarke's on 3rd Ave :( ... falls very short!!!


Mexican restaurants that charge for chips and salsa make this fatty sad. :(The real tragedy is that the chips seemed to be served to rich patrons in giant margarita glasses, and that looked really fun.


Carowinds in my opinion is crap. Poor customer service in all parts of the park. Managers of the park know this and they dont do a thing about it. Six flags a few hours away is so much better. Carowinds for that they offer is not worth the drive or the money. The food is very pricey and its not that great.


Mussels didn't live up to description. Food was plain even though I ordered my dishes spicy. Totally Americanized, which means it's more bland. Waitress was pleasant & the atmosphere was nice. But for flavor it totally failed.


Good Food + HORRIBLE Front DeskFood - We had the porterhouse and it was cooked with perfection- Oysters were very fresh and it was the perfect appetizer that night- DO NOT get the fried okra - not good at all - Gnocchi was average and nothing special - Crab cakes was great, but was not memorable Customer ServiceNow the fun stuff. I'm going to say it now, but servers and our wait staff were great! Water was filled continuously, checked up on us several times, and they were smiling unlike the front desk. The front desk to me sets the mood for the rest of the night. If they are rude, you'll likely have a flawed experience. This was the case for us. Now to some bulleted points. - Arrived a few minutes late but called 30 minutes in advance to let them know- Also let them know it was a bday dinner for my husband (we'll get to that later) and planned an outside table in advance - Got there and we had to wait nearly 30-35 minutes regardless of our reservations- Many people waiting looked very upset and at least 10 people that I could recall were deeply angered (some actually left and voiced their opinion before leaving) - We were polite and asked of the wait time, but received a snappy remark from what appears to be the GM- Front desk ladies were all stoic and did not smile much - very rude and unwelcoming with their sharp answers- GM to the front desk did not even acknowledge your presence (could have easily stated \"we're very busy and running behind tonight so we do apologize for any of the inconveniences. as you wait, please have some complimentary bread or drinks for the inconvenience.\" - DONE!)- It was hard hearing how the GM was talking to some of the other patrons - The GM clearly changed his tune when people came in that he knew - we get Vegas is about who you know and if you are affluent, it pays - However, don't be rude to the other guests that are collectively made of doctors to business owners as well - money spent is still money spent regardless of who it is coming from- It was my husband's birthday and at the end of the dinner, although we were stuffed, we got two chocolate pieces with a candle on it. Really? No cake even though we would not eaten it? We ordered a bottle of wine and spent over $300. No $5 cake? It's the principle honestly We didn't get the outside seating of course and the front desk experience really got to us. Instead of saying how great the food was, we remembered how horrid and absent the customer service was in the front. The Asian lady just did not look like she wanted to be there that night and it showed. To Management and Steve Wynn - maybe you could improve the operations and have people smile. We come frequently, however, there are patrons that save a lot of money and make this a special occasion. It was hard to stomach watching nice people just walking away when the GM was very snappy and the front desk looked unapproachable. This was my favorite steak restaurant that I HAD to go on each visit, but now, it appears that the customer service up front has ruined what the servers worked hard to achieve. Management should ask the employees on what makes exceptional customer service. Just my two cents.


Horrible customer service. This hotel based on customer service should be a TWO STAR hotel. The reservation department is incompetent of their job. Lots of inconsistency. I was just shocked how they couldn't reserve my room when I put down my credit card to guarantee it. Management need to train the whole reservation staff. Trust me every time I called I got a different answer.


After reading about Nom Nom and seeing that it was a twist on a burger I've never tried, we decided to make the trek. It's not overly easy to find if you don't know what you are looking for. I knew what I wanted before I walked in - the Pad Thai Burger. Pad Thai + Hamburger, how could it go wrong? Unfortunately, it did not live up to expectations. The burger meat was very good on it's own. Unfortunately, everything else was a little bland. Without the name, I would have never guessed Pad Thai was what it was supposed to be. I got fries on the side. I don't like the shoestring style fries in general, but after my wife said that it was as if they had just dumped some old McDonald's fries on the plate, I couldn't see it any other way. Those skinny fries can be good if they are fresh and crispy, but about half mine were the limp ones that get stuck on the bottom of the McDonald's container. I wish them well, but there are other places I'll go in Charlotte to get my burger fix.


They lost my clothes and three weeks later they still had not resolved the problem.  The manager was supposed to call me but didn't until I showed up in person and insisted.  Their idea of resolving the problem was waiting to see if they ever turned up on their own. Scary when their response was \"what we usually do in this situation...\"  They lose clothes that often?!?!  What clothes they did return were either wrinkled or stiff as cardboard (I requested light starch).  One pair of pants were torn.If you value your clothes, do not use this incredibly unprofessional business. Go to American Cleaners instead.  They are friendly, professional and very well priced.


This gym is so busy that they don't feel the need to treat their customers with any respect. I signed my son up for a class (11 and no experience) and was very clear that I was worried there wouldn't be other boys his age in the class. They assured me they had boys around his age in several different classes. There were a couple in his trial class, so we enrolled for a month. The first class day it was full of only little girls (the other boys had been moved up to the next level). I asked to switch to a different time/day and was told there wasn't anything with boys around his age. I asked if he could do a different level, they said not without the coaches approval, but the coach is gone for 2 weeks. I asked for a refund and was told \"no refunds (including the mandatory annual fee) and cancellations must be done online\". Funny, because it took an hour for me to enroll because their website wasn't working and I had to do fill out the forms manually. She said cancellation forms are not available. I sent an email, assuming the girl working the desk may not have the authority to make these decisions and they haven't even had the decency to reply. I am a business owner and have refunded money to customers for far less reasons because I know how important word of mouth is. The employees are nice, some of the coaches experienced, but their PR is garbage!


I went based on the reviews and found the show to be boring. Some of the men are hot, most not so much. The guys cater to the audience. They interact with numerous ladies in the audience and make sure to include them, which is great. But the effort that the men put into the dances onstage was lacking. I felt that  the costumes and dances were cheesy and the show was not worth the amount of money that we paid. The guys didn't seem into it, and the overall creativity and organization of the show was terrible. Had a much better time watching Jabbawockeez. It was also a little too short time-wise. The drink service was terrible, with only two waitresses for the entire audience. No food available, the bar was disorganized. My friend saw \"Fantasy\" and said that it was much more creative and that the women showed way more effort and interest in the show that they were doing (surprise, surprise). TDU is a crowd-pleasing show for most of the women and definitely one of those \"out with the ladies\" type thing, but I wouldn't pay to go again.


What kind of customer facing company doesn't allow you to speak to a person to complain? Somehow they managed to lose our bag in Chicago when we didn't even change planes there. We didn't even know we had to stop in Chicago until we got on the flight thanks to a very disinterested ticketing agent. And they didn't even offer to pay the $25 fee that we had to pay to get it to our final destination in the first place. You have to send an email and forms for them to even review to credit anything. The only saving grace was an associate that got permission for my boyfriend to buy a jacket since we were in Boston with just a tee shirt. And we still have to send in the receipts and a form to get that back. Overall one of the worst experiences I've ever had.


We thought we would give this place a try since we bought the Groupon.  After hearing how the owner was a Michelin-Star recipient.  But he did not live up that at all.  The food was over priced and the burger was very dry.  We will never go back!!!


please dont go!!!  Most likely the puppies there are under weight. I purchased a black German Shepard puppy for $900. She was on sale, beacuse she was to big for the box she was in. She was very skinny, I felt bad and brought her home. I took her to THERE VET that was free.. She said bonnie my puppy was under weight and had several virsus. The contract I got reassured me that she was healthy with no defects. I contacted them, they hung up, I went down there and told me I can trade??? she died 2 months later, medication was $2,200. They said come and take your pick...Got a 2nd puppy, he was healthy. but is not pruebreed. They said they cant promise that he is. Hes so not but we love him anyways.My advice is if your gonna get a puppy from there, look at that contract, make sure your puppy is not skinny or sick go see a vet right away. Take pics. Hopefully you wont go through what my family did. ANIMAL ABUSE COMES FROM PET STORES TOO!!


Horrible customer service! I went in there and there was only one person working and he was talking to another customer. The employee did not acknowledge me at all while I walked around for five minutes and then I left. While walking out the door, the employee said have a nice day. The sad thing is I am a customer looking for R/C car parts and batteries. I guess I won't be purchasing anything from this store.


Over priced and small portions for the $$$. Don't waste your time or money . Service is average , .. More of a bar, no draft beers I find odd, Tons of better sushi restaurants in Scottsdale  and Phoenix !!! Just believe in YELP they rated this 3.5 , I should of listened to my friends:)..


This place is pretty bad... got a honeydew boba that took forever to get. The boba balls tasted like dirty fingers or dishrags, maybe a combo of the two. The drink tasted like over milked sugar. No distinct flavor. Horrible experience. Will not be returning this tacky place. Waste of money. If I could give zero stars I would.


My wife and I were very excited to try this place as it is close to our home and the marketing on the website shows a very neat, clean and fun place to dine.  We arrived early Sunday (3/9/14) morning around 8:00 AM, we were not the first there but there was by no means a crowd of people.  The place was clean looking so our hopes were high...we ordered our breakfast and found a table and waited to try the food!  We waited, waited and waited some more...finally a young server came over and delivered our coffee...which had a nice presentation but a lousy flavor or more correctly a lack of flavor.  We waited some more...and more and after about 25 minutes breakfast arrives...again looking forward to it.   The food was cold...not kind of warm but ice cold.  The eggs were burnt, the potatoes looked cooked, the ham was burnt and the toast was burnt...and all of it ice cold.  The crepes were also ice cold.  We informed the young server and now waited for someone to approach and deal with this problem.  The manager went into hiding and sent the young server to deal with the problem...It ain't over yet folks....the young server could not deal with the refund on my card (used to pay for the ice cold meals) but needed her manager...waited some more...finally went up to the bar (where the young server was working) and she just took cash out of the till to refund me part of my breakfast.  The manager never showed her face to deal with this problem.  This is bad customer service, lousy food which in turn means that I will tell everyone I know not to go to the Blue Lemon as it is just that...a LEMON!


I've eaten here twice and each time I haven't been all that impressed.  The food isn't terrible but it's not that great either.  My first experience was about 2 months ago and I was incredibly hungry for lunch.  My coworker mentioned this place and I was excited to try something new.  The chips and salsa are pretty good.  There were three of us in the party and we all ordered different dishes but they seemed to only screw up mine.  I ordered the pork tacos and I got steak instead.  I'm not a huge beef eater.  I never order steak when I eat Mexican.  I reserve my steak cravings for a simpler meal.  Anyway, when the dish was presented to me I looked confused and said \"this is steak and I ordered the pork\" .  the server looked at me like I was lying and I just had this bummed expression on my face.  She offered to re-make it but we were short on time and I said \"Don't worry about it.  I'll eat this\".  You would think she would have discounted it or something but no.  Maybe most people would have been thrilled but I was craving pork.  I probably should have argued the bill but honestly I didn't have the energy.  The second time I stopped in (with my coworker in order to give it one more chance) I ordered the pork enchiladas and the pork was quite pink!  I didn't get sick but I was a little nervous to eat such pink pork.  All in all that meal was better but I quickly became upset when I was paying the bill and got pinned in between the cashier stand and the front door when someone decided to enter the restaurant!  Yes, the front door opens inward (this is against fire code if the occupancy is 50 or more).so, there won't be a third time.....this place just rubbed me the wrong way both visits.  The food isn't bad but the environment and the servers didn't do it for me.


Just dirty ... Sometimes I wonder why we come back here. At the register the girl handed me a cup. There was particles of food on the inside. I handed it back and said \"It's dirty, I'll take a different one.\" She put the dirty cup back with the other 'clean' cups. I stopped and restated \"No. It's DIRTY, you probably shouldn't give it to someone else.\" (Shaking my head)


Decided to try this place today since it was new in the neighborhood....It was terrible!  I ordered the chicken avocado wrap and I personally do not eat avocado or carrots so I asked for it without avocados or carrots. As I was walking out of the store I looked around and noticed that two of the what I have to assume owners cars were parked directly in front of the restaurant taking up guest parking including a spot that isn't even parking. When I got home sat down to eat and opened my food up I was totally disappointed, they got my order wrong, I was hungry so I started to eat around what I didn't like the chicken was dry and had very little flavor. So I gave the other half of my wrap to my husband who isn't picky at all and he didn't even like it. I definitely will not go back! Not to mention I paid $13 for the wrap and a soda...which is wayyyyy to pricey for the quality.


Update 6/17/14 - That's it. I'm done! Three strikes you're out Burgatory. I've been here 3 times since that original review, each time we ended up going because some friend wanted to try the AMAZING Burgatory. Well guess what. No more. Next friend that wants to go try Burgatory can go by themselves. I'll be at Red Robin. The wait just stinks, there's no other way of putting it. And the burgers are just whatever. I've tried several different ones that are featured as well as creating my own, but I'm sorry, I am just not impressed. It's an average burger, not a masterpiece of culinary skill like you are led to believe. I've had issues with soggy buns, missing condiments, dryness, and just overall lack of flavor. I always feel like crap after I eat there. The shakes are really good, the only real highlight of my visit, but I think they may be what is making me feel so bad. I know everything mixes in your stomach, but mine must be sensitive to eating big meaty burgers and at the same time drinking a thick milkshake. Throw some alcohol in there and it's a recipe for disaster, at least for me. I always end up spending more money than I intend to and then I leave sick and unsatisfied, so I am just never coming back. Adios Burgatory, I'm taking off another star for disappointing me so thoroughly.------------I really wish I liked it...I would love to go back and give it another chance. I'm pretty lenient when it comes to restaurant experiences. But the extraordinarily long wait (over an hour on a week night!), price, and only half decent burger was just too much for me to give Burgatory a higher rating... not this trip anyways. My build-your-own burger was not that great, but it's not my fault! Lol. It was the burger itself. Bland and dry, despite the various rubs and sauces I had piled on it. The toppings were good, but couldn't cover up the boringness of the bison burger. We got several appetizers: wings, some seriously spicy nachos, and guacamole. All of those were great, and I would probably go again just for the apps.My husband had a completely different experience. He said the Morty's steakhouse burger he had was \"excellent\" and \"melted in his mouth\". He also got a pretty dang tasty salted caramel milkshake. I made him share that. ;) I didn't think it was all that it was cracked up to be, but I'd like to give it another shot. I want to go some night I don't have to be the driver and try a spiked shake. I'd also like to try another location because of how small the place is. It's too tiny for how many people try to cram themselves in there for dinner. I've heard the Robinson one is a bit bigger.


The food is good, have eaten here before, service is good, never had a problem,  then why 1 star you ask, here is why.   It is Saturday Aug 2nd at 4:30pm and I am literally watching two employees argue at the register about how to do ones job.  The lady in green is going off on the cashier in red, why do I need to see or ESPECIALLY hear any of his.  Where is the manager.......that is why 1 star!!!!  Stupid!!!!   One in green needs to be reprimanded!


In Old Town Scottsdale and want to be treated like crap while sitting at a dirty table wobbling above a filthy floor? This is the place for you. Rudest staff I've experienced in a long time,  especially to get a meh sandwich. Get in your car and drive to The Side Door. Or eat at the tattoo shop next door.


Well I'm reviewing this place and I have not even had the opportunity to work out there. I called to get some info on pricing and classes. I HATE GYMS for a couple reasons. 1. I don't use work out equipment I join only for the classes 2. I don't like the pressure you get to buy a better package or a trainer. I don't want any of that. 3. Some gyms are clean and some are not. I called because this location was close to my house. The guy on the phone was rude. I asked at least 5 different times and he literally would not give me any pricing over the phone. Not a range or anything. We started going back and forth telling me I need to come in and speak with him. Finally, after asking to speak with a manager and him telling me he was at lunch....I told him that the impression I've got over the phone was no good and I didn't know if I wanted to come in now...he said oh ok well I can tell you our packages start around $19.99 a month. How hard was that?! He didn't say bye he literally hung up. Wow exceptional customer service, makes me really want to come frequent your gym... NOT!!!!!


At this store on Sunday, I was paying for a pair of men's running pants with a price tag of $59.99.   The clerk rang them up and said that the total was $71.  That would indicate quite a hefty tax on the item.  I questioned the total, and it turned out that the pants had rung up for $64.99, not the price on the tag.  The clerk ran a credit for the difference, but didn't volunteer that such a price discrepancy shouldn't have occurred or indicate that she would check into the matter further.  I wonder how many other people have been overcharged on this item, or will be in the future. Another deceptive practice of this business:  I had been by the store on another occasion and had asked a salesperson about the return policy on pants I was considering buying for my husband.   She said that there was no problem, just bring them back within 30 days.  I've just looked at today's receipt, and it says that gear can be returned \"for an exchange or store credit.\"  There is no chance at all for a simple, uncomplicated return, and clerks at this store should be clear about that fact when they are asked.  On the receipt, the store claims that its return policy is \"awesome.\"   Hmm, not so much. . .


Stopped in here while shopping because there was no place else to go. I did not have high expectations and my expectations were met. The food was marginal although the service was good. The burger just wasn't very good.


This place has an identity problem. The should not pretend to be a \"vintage\" clothing store because they are not. Their idea of vintage is a one year old pair of True Religion jeans. I brought in some really cool actual vintage 1960's and 1970's coats and a beautiful old wool suit to sell them  The twelve year old behind the counter looked at them for about 30 seconds and said \"no thanks\". I asked her if she knew of any \"vintage\" clothing stores in the area, not getting the dig she said, \" I think there are some downtown on Main st.\".  I happened to spot another place further south on Maryland pkwy called Mustang Xchange at 4800 s. Maryland pkwy.  I brought my items in and the girl there informed me the owners were not in but she looked at my items an told me the owner would definitely be interested in them and asked me to bring them back in. Buffalo Exchange needs to eliminate the \"vintage\" in their description and get a location in the mall because thats really where they want to be. Stop pretending to be something you are not. If you want to see a cool little place go to Mustang Xchange instead.


I am extremely disappointed! I was surprised at how fast they were done and after doing a quick walk around my car I pointed out numerous areas missed. It was as if he never wiped down the outside! It was so ridiculous and I was so aggravated that I said \"Whatever, forget it\" then tipped the bare minimum and left. I will not go back.


Happy hour prices seemed decent, but the selections I tried (spicy tuna roll and salmon roll) were lackluster in taste and quality.  I do have to recommend the soft-shelled crab appetizer... oh my!  While the prices beg for another try, it's going to be awhile till I visit again- so many restaurants to try first!  If you want great sushi, try Sakana on Elliot and I-10, or Old Town Scottsdale's Kyoto.  I definitely am not a fan of Ra.


Third year in a row now with Elara, but much disappointment this trip.  Elara had a standard of service with us after the first two years that didn't seem to exist at all this time.  Checked in Easter Sunday and checked out Wednesday morning.  From the moment we walked into the hallway on the 29th floor, we noticed the change.  There was a huge food smear on the entrance way to our room that was disgusting to say the least.  It was never cleaned the whole time (right around shin level, about 8 inches in diameter).  Room automation was inoperable and we couldn't turn off any of the sofa lighting until midway through the 2nd day when an \"engineer\" came to our room and discovered it was unplugged inside the lighting unit.  Did he bother to check any of the other features or offer to check them; no sir, he just left after plugging it in.The once beautiful leather couch was full of food and trash; one only had to move a cushion to experience that wonderful sight.  Both chairs in the living were very unclean as well.  The chaise in the bedroom, which we loved, was missing from the room.  We don't vacation often enough to spend our time sitting in our room and calling in obvious discrepancies, so unfortunately, we let most of it go.  Unfortunately, we paid an extra $150/night for this upgrade and didn't get close to what we paid for....


Used to be quite good. Sadly I could not eat more than a few bites of my \"spinach pesto\" which was made of mashed up spinach rather than basil and had no flavor. Even the cornbread was bad. on the upside when I returned it uneaten they insisted on giving me some chili for free. Unfortunately that wasn't good either but I ate it because I was starving.


I have visited quite a few nail salons in the Charlotte area and I typically get a manicure or pedicure every few weeks. My friend comes here and recommended it so I came in. Similar to other experiences we went to the nail bar and I had a gentleman ask what service I wanted and like usual, I asked for a gel manicure. He filed the top of my nails then quickly asked another woman to come over and do them. My friend even joked with him that he must hate doing gel nails to which he laughed. She was nice and conversational. They offered me wine which was a nice perk after work. After some talk with the nail technicians and choosing a color, we discussed why it was so difficult to get my last polish off (had them done somewhere else). She commented that some gel polish is better than others and held up the color I choose and said mine was easier to remove than say...OPI. She wasn't kidding. I got a chip in my thumb polish the day after and now, one week after, three of my nails have size-able chips in them (she did 3 coats). I've never had gel chip so easily and have so many tiny air bubbles. Would recommend for a quick, basic manicure or polish change because they are efficient and polite. There were a few hiccups in customer service. They didn't mention until after services and while I was paying that they take cash tips only which I don't remember seeing posted anywhere and definitely wasn't mentioned before or during service. Luckily, I had enough for my friend and I. Cute atmosphere and quick service is what got this place two stars.


Canceled my daughter's class and rescheduled twice, then, giving me less than 24 hr notice, tried to reschedule me again but it wasn't enough notice.  Now, I have to try and get my registration money back from the class since it's not refundable yet had I known that they were going to keep moving classes around (which I know sometimes happens) I wouldn't have signed up with them.  I just hate being called at 4 pm and asked if I can start class for my daughter at 9:30 the next day.  Definately will not be going back.


The atmosphere is spot-on, but where was the service? (12/7/08)The place has a great feeling from the moment you walk up and see a grand piano on the front stage, a full bar, and flower centerpieces on the tables. Very pleasant.I loved to little Sunday Brunch Menus, simple and sweet. Great Mimosas, and want to go back to try out their Sangeria.The service was a little slow all around. Felt like was being avoided, plus the servicer did not speak mucho englas, so there was no way to get some of my questions answered. Although the food sounded appealing, was disappointed when the it came out cold and soggy. Hoping this was just an off day, but want to still see how it works next time.


paid $30 for lunch for my daughter and I.  Big rip off. For that price I could have gotten a better meal almost anywhere.  The food was disgusting. We barley ate more than 5 bites.  I could not eat the meat.  It was tough.  The side dishes looked they were just something they pull out of a can.  The entrance smelled like urine.  I felt like I was in the walmart of buffet restaurants. I ended up with stomach cramps just from eating stuffing and mashed potatoes.


I came here with my daughter on May 7th 2014 and then again on May 21st 2014. On the 21st, I was waiting for my daughter to be finished with her nail drying and as I was waiting, I noticed their inspection review posted on the wall. I began reading it and every technician was red flagged. Every single one. The inspector had so much to write about he/she wrote all the faults and flags in between preprinted words, around the outsides of the page, and on the back. For each tech under the comment field, he/she had to write so small about all their short-comings that it was very difficult to read. From what I gathered, it was mostly how each tech wasnt cleaning their tools properly, unsanitary, bacteria found.  The date for the inspection was May 8th 2014. The one line that stuck with me was \"not a single bottle of disinfectant/tsa or liners throughout the entire salon nor at any nail stations\". When I was finished reading, I turned around and found that management the receptionist and a few other techs were watching me. I asked when their next inspection will be, and they said \"no need, we passed\". I said, \"according to this, clearly not\". I got a shrug of the shoulder and a back to my face. When I paid, I didnt offer a tip, and the receptionist asked me if I was going too, I informed her that I shouldnt be paying for anything,  but because I didnt come in here to get something for free nor an infection or worse HEP C, I certainly wont be giving a tip. Needless to say, I wont be going back. IMHO.


Alright, I gave the restaurant manager ample time to respond to my complaints via email.  Now I need to share with you guys the worst dining experience I have ever had.Let me preface this by saying, I am a restaurant manager.  I know I am critical about service.  Even bad service I can sit back and chuckle about, but the end of this meal had me in awe.  We went here after work one night, not too late though.  I think they are open till 2 and wen went in at 11.  We were promptly seated and greeted.  Everything went great.  The food was great, it was paced out, we were not in a hurry so we were happy waiting a few minutes between courses.  Our server seemed knowledgable.  She checked in occasionally and had some good suggestions.  All seemed to be going great.  When we were on our last course, with food still on our table, she came by and asked if we had decided on dessert yet.  Well, that's a little early to ask that when we don't even have a dessert menu in front of us and we are still eating our entree.  We said we were still eating and we weren't ready yet.  When we were done, a busser cleared our food.  We figured out that the dessert menu was on the regular menu which was in a drawer beneath the table.  So we pulled it out and she immediately came back and asked us again if we were ready.  We told her we needed a minute.  That was the last we saw of her.After ten minutes, she had not come back, I even tried to wave down a manager, who ignored me.  I finally got up, went to the bar area where they were all hanging out and asked if we could order desserts.  The manager came over to take our dessert order.  The dessert came out, still no check backs.  About the time the dessert is delivered I see our server sit down at the bar with her friend.  They both have beer in front of them and start having food put in front of them.  Now my blood starts to boil a little bit.  We finish our desserts, while I have to stare at our server sitting down to a good time.  After about 10 more minutes I go up to the bar again.  The manager is behind the bar, the server is still sitting there.  I ask if we can have our check and the server looks at the manager and says, \"can you get her check.\"  What kind of restaurant do you run where your staff gets to drink and eat instead of doing their duties, and not only that but bosses around management to do their job.  I cannot even fathom how this is acceptable at this restaurant.  So the manager brings us our check, and I\"m still fuming, he apologizes for me having to get up and says he took care of our dessert.  I'm still fuming.  He comes back with our credit card and gives me a coupon for a free appetizer next time I'm in.The server literally never came back to our table.  News flash...I will never go back in to redeem my \"free appetizer\" coupon.  As I said, the food was amazing, it's a nice place and I know a ton of people have had great experiences here.  I was so offended by how I was treated, I will continue to tell people this story.  Any place that allows their staff to behave this way clearly is not run well.


Looks like this place has been going down the drain recently!!!I came here based on recommendations from friends. Boy, was I disappointed.You can't deny the quantity of food. There was plenty.  Quality: now that's another issue.  Everything I ate was room temperature. Pasta. Room temperature. Meat. Room temperature. Soup. Room temperature.  There was no flavor in the food. Very disappointing.Now, even though the food was terrible, it was not the worst part! The service was horrid.  Never in my life I thought to be treated this way. It started innocently by asking for a bowl for my soup.  I rudely heard \"ask your server\". I don't want to ask my server. I am asking you.  Then, I went to get some not-prime rib. After slicing my piece, the not-attendant literally threw the meat into my plate. \"Are you serious\" I thought. But, we were just getting started.  We have been in the restaurant for about 30 minutes, coming and going, trying to find something decent to eat. Since my utensils got dirty, I asked the server for some new ones. Nothing. I asked again. Nothing. I asked another person. Nothing. One more time. Nothing. Finally, I got up to get my own silverware. Than I hear \"I need to see your receipt\". I thought he was talking to someone else. Nope, he was directing his question to me. I explained I have been here for a while and \"don't you remember my handsome face\". \"No\" he replied. Anyway, I ignored him, got my fork and went back to suffer from the food on my plate.Please, don't make the mistake my friends and I made.  DO NOT COME HERE. Don't even think about coming here.  Unless of course, you want to laugh at terrible food and bad service.


First time here and went in for a staight manicure ($15). The front desk and ambience are great. Tammy, who took care of me, was not friendly nor a good listener. She asked if I wanted square tip, I said round. She filed my first hand square.  I asked if she could please file them round, so she had to cut my nails even shorter. When it came to painting my nails, she left me under the ultraviolet light to do someone else's pedicure. A little unsure, I sat there too long until the gal next to me asked, \"how long did she tell you to sit here?\" Her nail gal said I should be done. After leaving and look at my nails in the sunlight, I have all kinds of streaks and polish on my hands. Really disappointed because this was my first manicure in years and wanted to do something nice for myself.


The doughnuts taste good and they give out free samples during Hot Light hours (morning till 11am and evening starting at 6pm). 2 dozen of these donuts make a great office/classroom snack.Unfortunately the staff has changed a lot and there is no longer a Caribou Coffee bar inside. If you want a drink your options are limited to the Krispy Kreme menu. This means no more mochas made with Ghiradelli chocolate and no more special tea lattes or interesting frappaccinos. Also, a lot of the homey Caribou Coffee merchandising has disappeared making the place feel empty and cold. :(All in all, there is no longer much of anything attracting me to this place.


Dear Lord...who has been reviewing this place?  Went there for their \"quote unquote\" BEST CRAB....more like crap.  They are small legs of crab, cut in half, as dry as jerky and there was something gritty on them.  SERIOUSLY?  Place is nice enough looking - service was personable, but the food was not worth the price of admission.  I worry that this restaurant YELPING is fixed.


Holy Crap this place was packed and nasty.. air circulation was horrible.. felt so gross after came out this place. Once again, need to deal with the whole vegas exclusive theme. Be there early or have connection or have lots of CASH!!!!I did not enjoy this place a bit. not sure will ever come back.


Wow, Daren says this place has the best orange chicken and I don't know if I could find him to be MORE WRONG.  No offense to Daren, he's a good guy with good reviews but this chicken was terrible.  It looked and had the texture of calamari - NOT chicken.  The sauce they drown the things in was excellent but the texture of the chicken was disgusting.  I couldn't possibly ever go back here simply because of that.  I'll stick with China Chili's orange chicken, thank you.


DO NOT GO. I had the worst experience ever!!!!! Sushi was terrible. It was so dry and did not have any flavor at all. We told the waitress we were not going to eat the food because it looked and tasted bad. The sushi chef comes out, finds out about the situation and goes \"What the fuck!!!!!.\" He kept asking us why we couldn't eat the sushi and did not take \"Because it tastes terrible\" as an answer. After we were done paying, the same chef followed us all the way to the door and started yelling in his own language and started throwing salt all around us. I know in some Asian countries they use salt for purification purpose, and therefore by throwing the salt around us he was treating us as \"bad luck.\" I would be surprised if he still works there because no one would want to hire such a rude crazy chef like him.


-I ordered a whole milk latte.-New Lux is what some argue is a 3rd wave coffee shop. That's code for \"we are a restaurant that serves coffee\". And it shows, just as it has in every shop I've been to that tried it.Coffee: The roasting method is half science and half magic. It's like the creationism of roasting. You stop roasting when it feels right. This causes quite a bit of variation from one visit to another.Baristas:The staff here are as cool as any of your friendly neighborhood hipsters. They usually remember my name and they do enough volume in a shift to get good and practiced making latte art. The grind is pre-ground which oxidizes the coffee before it is brewed.The tamp appears to vary by the body weight of the barista.The pull seems weird with a bunch of gauges that seem placed there for show as none of the staff seem to pay any attention to the contraption. Milk steaming here is near perfection, with fancy pants latte art and proper cappuccinos. Tasting:The temperature of the coffee is perfect, as this is a component mainly of milk steaming skills.The pull today however, was far to the bitter side making my latte taste more like an IPA than a sweetly balanced coffee.The staff is more than friendly and when the drinks are delivered they call out your name and drink. It's presented in proper china and with efficient but respectful flair. Shop: I love people watching here, somehow this is the go to place for scenesters and the beautiful people of Phoenix. It's like that club you go to that only lets models in. New Lux suffers from some of the same problems as Old Lux; seating is akin to taking up residence in a sardine can (but there is a lot more of it now!). The baristas are either hard of hearing or just prefer that no one can talk over the music, I usually just put my headphones in as earplugs so I can think.Their internet is still free and is vastly superior to the wifi they had at the old Lux. The drink prices are fair and what you'd expect at any specialty coffee shop, the pastries can get a little expensive. Credit cards are welcomed and the loyalty card gets every 11th coffee for free.Jeff is much more focused on the bar at this public house, which I'd recommend Lux for far more than for coffee.


Terrible food. Pretentious service. Stale bread brought to table. Mole was grainy and tasteless. On the upside, great tequila selection! At least you can get loaded and pretend the dinner you just waited too long for and paid too much for was worth it.


We were very disappointed in this restaurant as the other reviews and photos looked so good!  We went for breakfast and the portions were small and lacked flavor.  We will not go back.  We should have stuck with the hotel's buffet.


My sister an I visited recently. We couldn't win anything on slots, they were sp tight. After losing a good amount of money, we decided to give bingo a try.  What a ripoff.  We each spent over $50 for our buy in, and never came close. This place seats like 100 people. Never again! I will stick to playing at the Fort where I can win when the place is at capacity,  and spend less than $50.


Food was fresh enough, but couldn't find a trace of actual flavor anywhere... Highlight of the meal was the Coke, with the egg drop soup coming in 2nd place... And that was only after I doctored it up a bit.  Hubby had hot & sour soup, a double lie.  Potstickers were huge & cooked perfect, but no flavor to them nor in the dipping sauce (tasted like watered down soy only).  Hubby's General Tso's Chicken was very bland, and the chicken was very dry. My Chicken Chow Mein (soft noodles) was also very bland, but at least the chicken was moist.  I boxed mine to take home for doctoring up, but his food was left behind to be tossed out.  All in all, a very disappointing experience.


When is the last time Emeril has taken a look at what's happening at this place? We were greeted by an apathetic hostess and guided to a dirty couch area. We ordered drinks and realized there was an area of regular dining tables we asked to be reseated in that area. We found our own way there, sat down at a table only to discover the carpet appeared not to have been vacuumed from the day before (we arrived just before noon). Apparently our drinks were to be sent to the new table (drinks in plastic cups!). We waited another ten minutes and no one came to check on us or take our order and our drinks still never arrived. ( All the while there were plenty of empty tables and few patrons in the restaurant so they were far from busy) We did not have a good feeling about the place, wondered how Emeril could think this lives up to his standards (albeit a sports bar.....it there should be a BAM standard!). We left our table, exited through glass doors that were full of fingerprints (obviously not cleaned from the day before). Can't review on the food, but our appetites were gone by the time we left.


I would give Bartender Brian C 5 stars for excellent service and fun entertainment, hower manager Jerry has made this restaurant less than a single star. Me and my girlfriend came here after a concert for some drinks and a late night snack. We got the zinger mountain melt with the special request that we have it half honey mustard and half sweet chilli Thai with a side of both ranch and blue cheese. Now I don't see a problem in this seeing how other restaurants can accommodate our needs but apparently there was and manager Jerry came out to make that clear to our bartender. Feeling bad for our selection of choice I told the manager that Brian was an excellent bar tender and doing a great job, Jerry's response was just eat your food as he walked away. Wow!!! My mind was blown.. I have never been so insulted by a manager at a restaraunt when giving his staff a compliment. Ridiculous. I should have known that if Jerry would treat his own employees like crap, the. It is certain he would treat his guests like that too... I certainly will never be back for their mediocre greasy food and to be told to eat it instead of pay respects to my service. Horrible Manager!!!!!


We went here on a recommendation from several random people we ran into while in Pitt.  The pizza was mediocre (crust was plentiful but bland).  The service, however, was terrible.  It took forever for them to take our order, forever to get our food, and (you guessed it) forever to get our check.I'd pass on this place.


O my goodness gratuitous I am and was incredibly disappointed by the way this place is managed and run. Never have I had such terrible service but what makes it worst is that it was from multiple people (including the manager) WOW!! Only reason this place has 2 stars and not 1 is becasue it is located in a cool hotel. No way no how will not ever stop by at this place again. Incredibly rude and unhelpful people. I was appalled at the way the manager or supervisor lady we spoke to runs this place. We walked by on the weekend of my birthday before heading back to LA around 11:30am on a Sunday and was told by the hostess that they were currently not seating anyone and to check back in about 20 minutes. We tried to ask if we can just sit at a table and have a drink but again she was persistant with more or less the same answer but in a much more rude way.  So we took a walk around Mandalay for a bit then upon our return around 12 we were told the same thing. At this point we were a bit frustrated and mad so we asked to speak to their manager. The lady came out and explained to us that they were changing cooks so could not seat anyone. But not only that in a very rude and snarky type of way, almost as if speaking and explainng was painful. We just wanted to sit out by the patio area and have a few drinks and people watch. But apperantly thats way to much to ask for these people. We finally ended up getting a table after somewhat of a heated confrontation from the bitter clueless manager. We had a few drinks and bought a few bread items/pastries from inside but could definitely feel the unpleasent welcome. How difficult is it to say sorry the kitchen is currently closed but if you wish to sit outside and enjoy some drinks go ahead. I mean geez it is freaking VEGAS how can you deny people drinks, she was very clear and did not want to let us sit in the patio table area she said we could sit at the bar but I guess customer service and making money is not exactly their first priority here... If I were the owner or person in charge I would seriously think about training the employees better. I know the hostess was just following directions but one would expect a person such as the female manager/supervisor to be a bit more competent with customer service as apposed to chasing money away. Will definitley tell everyone I know that is going to Vegas (specificly Mandalay Bay) to avoid this place like the plague.