Product review (5 stars): so I'm happy with the conscientiousness of the folks who sent them ...
These KEY REPAIR ITEMS were ordered and arrived as ordered and as anticipated. While the learning process involved in attempting to replace both these part mechanisms myself wasn't aided much by a rather poorly-designed, clearly ill-organized, minimalistic, and WAY-OVERPRICED (DIY) repair manual ($40.00 !), which I could only review with distinct frustration and chagrin, the ordered assemblies here were as advertised and came promptly, so I'm happy with the conscientiousness of the folks who sent them to me, and the online descriptions of them. My only real complaint here is that THE CLUTCH UNIT ITSELF CAN ONLY BE REPLACED WITH SPECIAL ATTENTION PAID TO THE TWO ABSOLUTELY ESSENTIAL, SEPARATE MOUNTING/RETAINING RING CLIPS, which themselves aren't included with the clutch unit part itself... NO MENTION OF THESE CRITICAL RINGNS/CLIPS IS EVEN MENTIONED HERE when ordered! hENCE, WHY these rings/clips weren't included defies any-and-all reasonable standards of common integrity, courtesy, logic, responsibility, and even duty, as far as I'm concerned! WITHOUT THESE TWO INDISPENSIBLE, ESSENTIAL RINGS/CLIPS EVEN BEING MENTIONED, MUCH LESS INCLUDED WITH THE CLUTCH ITSELF, IT CAN'T BE FIXED! Hence, I can only imagine there were TOO MANY MARKETING CHIEFS, and NOT ENOUGH ACTUAL 'EXPERIENCED' INDIANS INVOLVED HERE in selling the clutch assembly itself... completely, repugnantly clueless to this CLEAR REQUIREMENT ITSELF! The additional fact that these two rings/clips must be relatively cheap, and likely very easily-manufactured, to not include them with the clutch unit when purchased (they probably don't cost more than about 50 cents each to make)! Yes, you paragons of integrity, WITHOUT THESE TWO RINGS/CLIPS, THE CLUTCH ASSEMBLY ITSELF NOT ONLY CAN'T BE REPLACED, IT WON'T WORK, and the repair is functionally impossible! Dig into this job oneself, for the required time, as I did, and you'll just curse THE COMPLETE LACK OF THOROUGHNESS AND PERHAPS EVEN BASIC INTELLIGENCE, ON THE PART OF THE SUPPOSED 'SALES EXPERTS' IN THE SERVICING OF THIS WASHING MACHINE, AND YOU TOO MIGHT BE JUST A BIT PEAVED! I SUBSEQUENTLY HAD TO WASTE MUCH TIME REORDERING THESE TWO TINY RINGS/CLIPS, WHICH I COULDN'T ORDER THROUGH YOUR BUSINESS... NOT EVEN CARRIED! So I spent more wasted hours finding these two micro parts, ordering them, waiting for their delivery, and then REWORKING the intended repair here! So while I appreciated your supplying the two listed parts I bought from you, YOUR MENTAL MIDGET MARKETING GENIUSES MISSED THE MOST IMPORTANT PARTS OF THIS CLUTCH REPAIR JOB ENTIRELY! How does such stupidity exist? Anyone paying the slightest bit of attention here to BASICS? Come on folks... WAKE UP!