Product review (3 stars): Expensive and laborious to maintain..but great ice
We purchased this for a new home.  It has turned out to be an expensive maintenance heavy appliance when you consider the manual cleaning (PITA) that is required and the issues we have had with the drain pump and solenoid going out (right after warranty was up).  We are now having more issues with the machine running the drain pump almost constantly...last time this cost us $500 in parts/repair.  I love the ice so we put up with it but you better know what you are in for with this appliance as it is not like any others you have in terms of maintenance and upkeep...it is a bear.