Product review (5 stars): Easy fix and saved us a lot of money. Better than original part!
The other day I pulled out our top rack and it immediately fell out of the track and crashed down on the bottom rack. Upon inspection it became obvious that the roller attachment is something that probably breaks frequently on these models. I found this replacement part, saw the good reviews and realized this could save me a few hundred dollars in service calls and parts. Arrived promptly (Prime member) and it literally installed in about 20 minutes. NOTE: The instructions that come with this part are useless. I used a YouTube video at this link to guide me along perfectly. https://www.youtube.com/watch?v=otUn8eoceBw