Product review (1 stars): Looks great, works horribly!!!
I was so excited to get this ventilation system for our kitchen. It replaced one that simply recycled the air, whereas this one vents to the outside. Upon installation, only one of the two lights worked. I called customer service, which was a pleasant experience. He spent well over 45 minutes with me trouble shooting and finally decided to send me new lighting parts, as one of the switches was faulty. Everything worked great for about three months. Then the fan started to get really noisy when turned on high. Almost as if it were out of balance. I cleaned the blades best I could but to no improvement. Then, the light bulbs melted the plastic cover when they dropped down a bit and ended up touching the plastic. $25 later, I insert a new plastic cover. I made some modifications to the light assembly to hold it up out of the way of the plastic cover, but the heat of the light bulbs is still making it crack. Now, the right light comes on only when it feels like coming on. I have checked all the wiring, and have strong connections. I made sure that the bulb was screwed in tightly, and again, it was.
I cannot in all honesty recommend this product. Ever. It looks great, works lousy. Buyer beware.