Product review (3 stars): when I received it the box it was in was in perfect condition however when I took the part out of ...
This item is supposed to be new, when I received it the box it was in was in perfect condition however when I took the part out of the box I noticed where you plug it in was smashed. I was able to pry it back enough to get it plugged in and the item works great, fixed the problem.  Picture was taken right after I took it our of the box.