Product review (5 stars): New Machine, but reduced to a throw away by a broken water hose.
Loved the machine but they put plastic in the faucet connector and of course after three years it has broken.  In removing the hose and going to the place behind the machine, you have to remove a metal plate, and in removing the hose there is a metal connector that is used to screw on the new hose, but you can't remove it for anything.  Without this coupler, any other arrangement would only allow a lot of water all over the place once you turn the water on, so that coupler has to be screwed back into place and can not be overlooked for any other method.  I went to their site, yet they are all about selling and not a video over small repairs to be seen. In the meantime they are selling these machines all over this country without a service store or any help for servicing. I contacted them and all they could tell me was that they knew about polite business terminology and that's about it.  So we now have a new machine, totally useless and about to be thrown out. I don't know about anyone else but I don't have the money to buy a disposable dishwasher machine every time something like this happens I will never buy another dishwasher with stuff like this to look forward to.