Product review (1 stars): Do Not Buy This Range! The surface cracks very easily!
Didn't buy this from Plesser's, so my complaint is not with them.  We bought it from Home Depot.

My complaint is with the design of this range.  The cooktop is very fragile! When my wife was cooking, the lid slid off a glass dish about 6 inches off the surface, and the cooktop cracked from the left side near the back all the way across to the front!  We did some web searches and found out that this has happened to a lot of people who have bought this range.

We were told that this was not covered by the extended warranty we purchased, so we had to order a new glass top from Home Depot for $229 plus shipping.  We decided to do it ourselves because we would have ended up paying a couple of hundred to a technician for labor alone.  When the new cooktop arrived we discovered that there were no replacement instructions included with the part, so we started looking online but found nothing.  When we called Samsung they said they would not provide instructions because the part "is not user replaceable".  I got mad and they eventually told me I could go to SamsungParts.com and PURCHASE a service manual!  Anyway, long story short, I bought the manual replaced it myself.  It was not a complex job, just a lot of work.  If it cracks again I'm getting rid of it, and I will NOT replace it with a Samsung!