Product review (1 stars): ... when she did receive it the box was looked fine. upon opening it it was literally smashed in ...
i purchased this product for my mother and she was so excited to get it when she did receive it the box was looked fine. upon opening it it was literally smashed in the bottom right corner, and the power/run button  in the lower cover was hanging. there was another ding on the top  by the lid. took me some time to to chat with someone to get a refund because i didn't want to get another one after this. still going through the process my head hurts!!