Product review (1 stars): RUN!
We bought a GE/ Hotpoint Refrigerator, model number PSB48YSHSS, serial number TF595038. The refrigerator did not work from day one. The temperature of the freezer varies wildly from 22 degrees to 54 degrees despite being set to 0 degrees as instructed. The refrigerator also varies in temperature wildly. We lost 100% of our freezer food and refrigerator items.

We called for service and it took a week for a technician to report. When he reported he claimed the appliance needed parts. They scheduled the repair for a week and a half later. 10 days later they arrived without the parts. Upon research, GE sent parts in the mail and the parts arrived AFTER the technicians (2). They could not schedule the fix for another 8 days. When they arrived 8 days later, they opened the box and the part was missing! They scheduled 5 days later. When the technician arrived he could not fix the appliance.

I couldn't be more disappointed with GE. The technicians were great but totally useless since GE didn't send the parts half the time. Turns out that the appliance isn't even a GE, it's a Samsung - so they can't run normal diagnostic tests.

Spend your money elsewhere, the product is a lemon and the service is dismal.