Product review (1 stars): Two Cooktops And A Brand New Oven Later
We chose this model after seeing it on display in our builders model. We liked the contols in front, the cermaic cooktop, and convection oven.

After our first use, I noticed what appeared to be a dirty spot on one of the burners. I followed the directions on cleaning the cooktop and the spot was actually a gouge. So I called GE, the tech came out and agreed that it was a defect, and ordered a new cooktop.

The tech came out to install the cooktop and it was damaged inside the box. So he ordered another one, and a week latter installed it. Sure enough after the third time we used it I saw what was another spot. Now mind you I follow the directions and wait until the cooking surface is cool. So I called GE again and a new cooktop was on it's way.

I opened the box and sure enough the cooktop was broken in several pieces. I called GE again and talked with them about replacing the stove entirely. Two days latter they agreed to do. On the third time cooking, there were several spots I noticed. I got a wet, soapy rag, cleaned it, dried it with a paper towel, then used a microfiber cloth. This took about 15 to 20 minutes. And it still isn't 100% clean.

Most of the pots and pans that we use are stainless steel some fairly new. We will not be using old ones as we are aware that can cause damage to the service.

I am going to call GE up to see if we can exhange it for another model.

This is frustrating as I had a GE cermaic cook top in 2002 and never had any of these issues.