Product review (1 stars): Strike 2
Took 9 days to arrive, obviously damaged when it finally was delivered.  There is no phone number listed to contact Amazon... you enter your number and wait for their return call.  The people returning the call have no authority to fix the situation, only to take your information and tell you to wait a couple business days for a return call.  9 days waiting for a stock item is enough, a replacement should have been offered immediately.  Good thing Amazon is in a good enough financial position to not care about customer satisfaction.

UPDATE:  Well, I decided to try again and order another one since the price was right. This one was damaged worse than the first! I specifically requested a phone call from an Amazon supervisor, manager, or someone else in a position of responsibility and authority to correct the situation. Instead, I received an e-mail from a desk jockey with no last name, an e-mail address that can't be replied to, and no phone number. The answer now is that a replacement is not available. Coincidentally, there are now 2 "used" Sanyo beer coolers for sale on Amazon at a higher price than my last invoice for a new one. I only gave it one star because zero is not an option.