Product review (3 stars): Meh.
The guys arrived on time... I had to wait for a few days because of my rural location the delivery truck only waved by once a week in my area... not too big of a deal, understandable but highly inconvenient for me... I had to change my whole week for them. The phone customer service seemed to realise this was not a good day but was firm on making no other arrangements. meaning... I was given no other opportunity or choice in discussing if that worked ok for me...
The washer was installed, leveled and hoses attatched. My gripe here is the installer made unsavory comments regarding where my washer was located. I thought it quite convenient. no stairs, just past the front doorway in the hall... whats wrong with that? He called it STUPID "What a stupid spot for a washer." I don't need to hear that sort of thing from a service man. Yes ma'am, no ma'am and have a nice day is all I should be hearing. Not some gruff mumbles and comments about the new home I just purchased. FINAL NOTE: Washer was totally broken, not thier problem or job so don't expect for them to turn around and take it back if its not working... deal!