Product review (5 stars): Very Cool Product
Updated Review...

I may end up saving a lot of peoples aggravation with this unit with this information.

When I purchased this unit, I owned it for about 6 months and the "Water Out" was flashing when there was water in it.  Drained it all out, put new water in, and same problem.  Called support, ended up paying $$$$ to send it back in for repair/replacement and got the new one back.

After about a years of use, and I use it daily and love it, same problem last month.  The only thing I did was did a clean as recommended in the instructions with vinegar and water, used it for about a week, and presto, back to the same problem.  The unit is out of warranty, and I was just going to toss the whole thing into the trash I was so fed up.

Instead, I got online, poked around and heard about how this guy tore the whole unit apart, because of the same problem.  I did the same thing, but I should have continued reading.

There is a filter in the water intake like a mesh screen (in the little notch in the water reservoir) that was clogged.  Unfortunately, I tore all the plumbing out, forced a plastic straw down the water intake pipe, it popped out and sure enough, it was clogged.

I put the everything back into place, while pieces of the unit were sitting all over the kitchen with my girlfriend looking at me like I was going nuts or something, plugged it back in, loaded it with water, and off it went making ice again.

In the parts diagram in the book, it does not show you this piece which kind of ticks me off because I spent a good part of the afternoon ripping the unit apart and putting it back together again.  And then thinking of all the money I spent to send it back to Newair with them not mentioning this to me.  And the part must cost .05 cents tops!!!!

I don't have fingernails, I keep them trimmed up, but I could have easily had the problem resolved in a few minutes had I known that was the problem.

And I almost ended up just trashing the unit.

Original Review.

Was a little skeptical about this machine, but when it arrived, I had to check it out.

Did the recommended cleaning, rinsed it all out, poured a gallon of water in it, and it took off making ice like you would not believe.

One other thing I was curious about is how much electric does this thing really suck up.  I have a Killowatt meter and started measuring how many kilowatts it uses.  To my surprise, a all 1/2 day hook up and running full time does not even generate 1/2 killowatts.  Amazing!!!!

No problems with smell  have no smell, and I did a clean cycle with viniger), works great out of the box, and not a big energy user but it sure sounds like it sucks up some power but my Killowatt is not showing signs of that.

In the past being on well water, with the hardness, I don't think I would want to try that out.  I am sure it will clog things up over a short period of time.  I am on nice clean city water.

Once this baby starts making it first batches of ice, it just rocks and rolls.

Very nice product.

A little big, a little noisy, but that's ok.  Picture shows it as being smaller.

Very good price for what I received and does more than what I expected.

Good job NewAir.