Product review (1 stars): Gas leak, disappearing technician and truly awful product support
On December 23rd, 2013 my six-month-old range developed a gas leak.  The gas company rep came within 15 minutes and announced the problem wasn't in the line.  A call to customer support at Kitchen Aid left me knowing that there would be no Christmas dinner at my house.  Now there hasn't been a New Year's dinner either and we're a week into 2014.  Kitchen Aid contracts with only three appliance repair shops in my area to provide service.  A technician came and announced that he would order parts.  There has been no follow up from either Kitchen Aid nor Integrity Appliance Repair.  I'm not a screamer, not a complainer, not one thinking that the world revolves around her.  I'm a retired teacher who knows you draw neither repeat customers nor new customers by treating them this way.  I just want my range to be fixed.  About Customer Service at Kitchen Aid?  They must take extra lessons in how to be rude and demeaning to customers.  Many other companies make kitchen ranges.  You don't want to deal with this one.