Product review (1 stars): If ice making is an important consideration before buying, consider another manufacturer
We love to entertain, and take drink making seriously. We replaced a perfectly serviceable refrigerator with Samsung model RF26J7500WW specifically for its high-volume ice-making capabilities (properly-made drinks take a lot of ice). I was immediately disappointed to discover that despite the "cubed/crushed" settings on the dispenser, the cubed ice comes out a mixture of cubed AND crushed. I assumed the unit was malfunctioning, but a call to Samsung taught me otherwise. I was told that this is just how they work, and that replacement or repair of the ice-making unit would not be possible. This may seem a small inconvenience, but since this was the sole reason for replacing the refrigerator, and since it is impossible to make shaken cocktails with crushed ice, it is nothing but a huge and expensive disappointment. I've never encountered this in any other ice-making refrigerator I've ever owned, and have no idea why Samsung refrigerators are incapable of dispensing just cubed ice, but they are not, and they fully acknowledge the fact. Based on my conversation with Samsung, this "feature" is not model specific, so if this is a factor in your refrigerator purchase you might want to look at another manufacturer.