Product review (1 stars): Arrived non-functional
UPDATE: Since the item did not include warranty info, or even so much as a customer service number to call, I tried to contact the seller to get the info. My message was sent Jan 15th and I have not received a response to date.  I was forced to contact Amazon customer support THREE SEPARATE TIMES to get my point across.  Apparently, no one else can get a hold of the seller or find manufacturer info on this product, either.  Do not waste your time with this seller or this product.

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Purchased this range hood as part of a kitchen remodel project.  Due to several delays, we were unable to have the range hood installed until about 4 months after purchase.  The professional installers just unboxed and installed the hood today, and only one side of the hood's controls function -- intermittently at best, and only by pressing the full pad of the finger onto the button and holding it there, rather than being able to be operated with a press of a fingertip.  Most of the time, even when we press firmly and with the full pad of the finger, nothing happens.

The unit itself looks nice, it's sleek and trendy.  The lights are bright enough for my purposes and the fan is not too loud -- when we can get it to turn on.  But the unit SHOULD function perfectly straight out of the box, and does not do so.  It is still under warranty, so we'll be contacting the seller in the hopes of getting this issue resolved.  But now I'm going to have to have the installers come back for (and be charged more money for) the installation of a replacement unit.

Additionally, the instructions for the unit were vague, written in very poor English, and seemed to include details for many different models rather than for this model specifically.  The installers managed to set everything up nicely, but it was more due to their experience with kitchen remodels than because the instruction paper gave adequate information.

All in all, I do not recommend ordering from this brand.