Product review (4 stars): works great!
We purchased this refrigerator but a larger cubic foot two years ago from Sears. It has a nice look, the exterior and interior design is sleek and well built. Previously we had a bottom freezer model Kenmore Elite. Not a french door but the refer on top and freezer on bottom. I liked the space of the top but the freezer portion was small and hard to organize since it was one big drawer. Plus the freezer door was always getting left open and we had water draining issues and no ice and water in the door. I decided get a side by side to gain the ice and water in the door and it was cheaper than the french door models with ice and water in the door. Consumer reports also rated the Samsung refrigerators as a good buy so I went with it.
I haven't had a single issue with the refrigerator since we purchased it. The ice maker works fine - there was one time that it wasn't making ice and I read the manual and it said the freezer may be too cold and sure enough, I increased the temp 2 degrees and it made ice fine - So I consider that my issue since we had the freezer temp down to low.
Since we have a larger cubic foot refer, ours sticks out from our counter quite a bit but they had to make up the space somewhere and we wanted a larger capacity.
The shelves are glass and easy to clean and move around. The storage in the refrigerator is nice and the temperature is maintained perfectly. no more frozen lettuce. The frame of the shelves is plastic and we did have one crack. We aren't sure what happened but it is in the back and doesn't effect the look or structure of the shelf. I have not looked into replacing it.
The drawers are roomy and fit a lot of produce and what not. I also like the amount of door storage.
The freezers in side by sides do not offer the greatest amount of space but we can fit a frozen pizza box in there and I think it works fine for us but we also have a deep freeze.
Overall I am really happy with the product.