Product review (2 stars): ONE UN-HAPPY Whynter CUSTOMER
So far this ice maker has been nothing but a problem. When I un packed it the front control which is a stick on material of some sort was coming un stuck and there were little sponge square cubes that were stuck to the back side of the stick on control that fit into square holes. I  presume that when everything was in place and secure a touch of the finger would work the controls.  Well, I tried pushing the little sponge squares into the square holes and sticking the stick on front control panel on but it doesn't sticks and keeps coming loose.  Then to make things worse, Whynter talks about this machine making 49 pounds of ice a day.  So far it won't even keep the ice tray full.  There is so much time between batches that the batch before melts away.  I have contacted Whynter and so far compared to other manufactures customer service they are the worst I have ever dealt with.  Just my experience, I can't speak for others.  So far all they have been doing is offering instructions on written material e-mailed to me.  I ask to talk to someone that would be called technical service as other companies do but they seem reluctant to help me in that way.  Also there was not any information included with the product that gave a way to register the item.  Usually a form is included with the product or you can register on line.  Neither of these were available.  To say the least, so far this has been a very disappointing experience.  I  forgot to follow up nd it has been many months but I must be honest in this report.  I am the kind of guy that doesn't put up with things that don't work.  We hooked this ice maker up to a water supply and later went on a vacation for a few days.  When we came back we had a flood in the room because as we found out the unit was leaking.  Turned off water, unhooked supply line and into the garbage bin it went.  I just kissed my money Good-by. Lesson learned .  Never a product from this company again.