Product review (3 stars): Scratch and Dent
My husband opened his birthday present to find it was badly damaged.  There were dents on both sides.  One dent is so bad it causes one of the wheels to be higher than the others so it rocks.  There were screws missing (found them embedded in the box) and the top was cracked.  The coil on the back wasn't attached correctly so it left the factory without someone inspecting it.  Although it looks rough, it seems to work just fine.  Hopefully, I will be able to get a replacement.