Product review (1 stars): Poor Design and Poorer Quality
The first time we used this product one of the plastic hinges of the lid broke. The hinges are much too small and made of the same non-durable plastic as the top cover. They are, actually, the top cover. The ice comes out in a block of frozen-together cubes. The manual says it takes 20-30 minutes to make ice, depending on the size chosen. In just over an hour the first block of frozen-together cubes fell. It took it almost 3 hours to use all of the water in its little water well.  It makes you wonder if this machine was ever even tested before it was put out on the market for sale. If you own a small bed-and-breakfast in Siberia and you put 2 ice cubes in your guests' drinks, this would still not be a good purchase.