Product review (3 stars): I love the machine, but the performance could be improved!
Our first Igloo ice maker died after the 12 month manufacturers warranty; I had not purchased the extended warranty. Our second Igloo ice maker I bought the extended warranty. It died during the warranty period 18 months ago. I had to take pictures of the machine, showing the model and serial numbers. They told me I had to recycle it properly and let me know when it was done. 12 hours later I emailed and told them I recycled it. They they said they would fulfill my replacement. The whole process took about 4 weeks to get it replaced. I still have the email. It was only only proof of receiving the new machine. When we finally got it working it didn't sound good, but now 18 months have past and it has finally died. Ready to buy number three!