Product review (4 stars): Very affordable, makes lots of ice, inconvenient ice format
<div id="video-block-R3VFWLTSXAOLYT" class="a-section a-spacing-small a-spacing-top-mini video-block"></div><input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/A1uMBQoyUNS.mp4" class="video-url"><input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/61Fu5nocGYS.png" class="video-slate-img-url">&nbsp;We've had our unit for about 2 years.  The harvesting stopped working and we got a big block of ice formed on the ice mould.

I contacted EdgeStar and they recommended "defrosting" the unit. I was skeptical because i couldn't see any frost, but apparently its on the backside of the ice mould. I turned off the unit for 24 hours and restarted and the harvesting started working again. I think what happens is the thick frost on the backside of the ice mould saps away too much heat during harvest mode and prevents the ice sheet from sliding off.

Then I cleaned the unit thoroughly with nickel-safe ice maker cleaner (Descaler by Impresa) and its really harvesting well now.

This unit makes ice quickly but the format is inconvenient.  I have learned to pull out an entire sheet of ice and I keep a dish around that makes it easy to break the