Product review (3 stars): First One Did Not Work At All
I am all for ordering non-OEM replacement parts and saving money where I can. I was happy to see that this was offered as a replacement part for my Samsung fridge. The filter included instructions, and everything seemed simple enough. I mean, how hard can it be to replace a filter? I had done it a half-dozen times before in older fridges.

I had this unit in and out no less than a dozen times before I finally threw in the towel. I don't know why it was impossible to get water to flow through this thing, but the fridge would just not dispense any water when it was in. I hopped on Amazon and read other reviewers with the same issue.

I returned it through Amazon and decided to try my luck with a replacement. I got the new part within a couple of days. It looked identical to the first, but when I put in the replacement, it worked the first time. I don't know if my first filter came from a bad batch or something, but there are definitely some poorly manufactured filters floating around out there in Amazon's inventory.

Now that the filter is in and actually working, I would give it 4 stars, but due to the fact that I had to get a replacement part for a defective unit, I knocked it down to three. Thank goodness for Amazon's simple return policy/process.