Product review (1 stars): Maddening product
Bought this model based on a Consumer Report recommendation. From the start, there was a problem with the soap dispenser and umpteen service calls were made. Just before the warranty expired, Whirlpool agreed to replace the unit. Within three months, the replacement began to exhibit exactly the same behavior. I didn't have the strength to start talking to Customer Service again and we are living with this dreadful unit. (In over 12 years with a GE model, we did not have a problem until it died.) I absolutely recommend that you spend your dollars elsewhere.