Product review (1 stars): WELL KNOWN ICE MAKER PROBLEMS: WHy Place the Ice Maker in the WARM Fresh Food Compartment Anyway?
DO NOT BUY Samsung French Door fridges!

I have almost $3000 invested in a fridge that gave little, annoying problems at first, but as soon as the VERY SHORT warranty was up, the ice maker problems got worse and worse... dripping water out of the ice maker flapper door, slushy ice cubes, ice dams in the ice maker itself, taking 1 minute or so to drop out 3-5 ice cubes, odd noises, not making ice at all... you name it.

I tried to get a repairman, but no one returned my calls--then I discovered from several local sellers of the Samsung French door fridges, that there are so many problems with them, that repairmen don't want to repair them at all--knowing they will never solve their clients' problems. The repairmen _might_ take the call IF the unit is still on warranty, simply because they know they'll get more and more repair calls--all paid by Samsung. Once the warranty is gone, they don't want to deal with Samsung units.

Consider this: I have a new millennium fridge and I make ice the way my Mom did in the 1950s--with ice cube trays!

I think these units should be recalled--these are major expenses for a family--just like buying a car that is unsafe or poorly designed--or is an outright Lemon. Samsung's reply to me was a boilerplate letter with links pasted in to their WELL KNOWN repair bulletins... each one I had already known about and tried! Then they linked to how to get a repair ticket started, but then repeated their warranty rules.

Samsung customer satisfaction? Rate that at ZERO.

If you know anyone considering one of these Samsung units, steer them away--- SHARE this post.

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