Product review (2 stars): If you only want a couple of glasses of ice in an hour this item would be fine but if you want it to make 20 pounds a day as ad
I got this item and a few hours later it quit making ice and you had to let it rest a few hours before it would work again.  I had Amazon replace the item and the new one did the same thing.  I had purchased the extended warranty and when I contacted them they said I had to go thru Luma for the first year and they make you pay shipping both ways to get it fixed.  I decided to send it back to Amazon instead of paying that much to fix a new item.  If you only want a couple of glasses of ice in an hour this item would be fine but if you want it to make 20 pounds a day as advertised don't bother getting this thing.