Product review (5 stars): ... this Portable Ice Machine in 2016 and it worked great so we purchased another one
We purchased this Portable Ice Machine in 2016 and it worked great so we purchased another one.  We had trouble with this one.  It stopped working after only one year.  I tried everything possible to get it started again, but no luck.  I realized the warranty had expired but I thought that maybe I could send it back and they could fix it.  So I emailed Think Gizmos and told them my story on a Sunday.  Never thinking I would get a answer back on Sunday,  but I did stating they were closed but would contact me in a couple days.  Again, I was surprised there was a message early Monday morning stating they were sorry my machine had stopped working after a year and one week but, they would send me another one. My new Ice Maker arrived in less than a week.  WHAT A GREAT COMPANY.  I highly recommend them and my ice machine it working fantastic  I deeply appreciate their help.