Product review (1 stars): unacceptable customer service behavior!!!
I give the ice maker one star and AMAZON NEGATIVE TEN STARS.  I ordered it as a mothers day gift for my mom. At first it worked great, even though the instruction manual is vague and may not even go with it. Then it stopped making ice. So as per the instructions, I turned it off and unplugged it for a few hours, emptied the water reservoir and refilled it, moved it to a cooler room, made sure the air intake and vents were not blocked, then I plugged it back in and STILL NO ICE. I've had it a little over a month and AMAZON will not return, refund, nor exchange the item! I can't even talk to a live person!