Product review (1 stars): Fills with cold water when hot water selected
This washer has some serious issues. I bought this washer back in November, it is already giving me issues.

It does NOT use hot water at all. Samsung's local technicians (from Elite Appliance company) are claiming that that is the design, not sure what is the purpose of hot water line. They are refusing to even look at it. I was asked to use sanitize cycle, which uses on board water heater (which will take more than 2 hours to complete)

Every time I create a ticket, Elite appliance closes the ticket without even notifying me. It is really frustrating. I already created 4 tickets and they are refusing to come look at it.

Not happy with Samsung's customer service at all.

I spent $1500 on this washing machine thinking that Samsung will stand behind it's brand, unfortunately it disappointed me.

No more Samsung.