Product review (2 stars): 1 1/2 years old rocking and rolling
The washer is 1 1/2 years old with no problems until recently.  Washer developed severe vibrations on spin cycle (washer is on concrete). Service rep. said the bearing was out on the spin cage. Repirs would cost more than the price of the washer.  Whirlpool contacted and they paid for the parts so my out of pocket will only be $225.  Apparently this bearing problem is a common one.  The servcie rep. diagnosed the problem before he ever set eyes on the machine.  Reading all the negative reviews make me wonder if I made a bad purchase!

12/1/12
The repair above did not solve the problem. The unit went back to the shop 3 times before the real problem was fixed. The main control board had to be replaced. I was without a washer for 4 weeks.
I bought 4 whilpool appliances, washer, dryer, refrigerator,& water heater from Lowes in the past 4 years. The dryer has not had any problems. All of the other applicances have had issues. The refrigerator never did cool properly and I replaced it when it was only 3 years old. The water heater had problems after less than 6 months. Whirlpool sent me the part free but the local agent wanted to charge me $125 to install. I installed it my self in less than one hour. No one in my family will purchase anything from Whirlpool again.