Product review (5 stars): I am happy with the unit and the company
I am happy with the unit and the company. The first unit I installed seemed not to work properly on my HE washer with a y-splitter. The light was blue but no noticeable bubbles. Customer service replaced the unit and after 2 months of use it seems to do everything as advertised. However, I have a problem that no one at the company could help me with and that is every time a faucet is turned off or toilet completes a refill there is a loud clanking noise in the water line that is most noticeable in the utility room where the washer is. I tried bleeding the water line of air by running every outlet completely open in case it was that, but no success. I wonder if it has anything to do with the y-splitter but the washer will not work without the splitter. I welcome any idea as to what could be causing this?