Product review (4 stars): Its so much better than the laundromat.
I received my unit over a year ago and my panda story has had its ups and downs. First let me say that this is my 2nd panda unit. My first unit broke within the first month of purchase so after a few emails back and forth with Panda who asked for some videos of the problem, they replaced my unit. The first washer I had the motor that drives the agitator slowed to the point it wouldnt even move the water around. I really do fear if this had not happened within my first month my review would be completely different.

My 2nd unit has been great with a few minor issues. The unit in the summer tends to over heat a bit and the spin cycle won't start but if I leave the lid open it seems to allow it to cool down between cycles. The hose that connects to the sink has to be held on with a rubber band, which I should replace, but rigging it seems to work fine for now, otherwise it won't stay attached to the sink. My previous units hose didn't need this assistance. Also, the lint trap is a joke. Buy a floating lint trap.. they're cheap on amazon and work great. Completely draining the water means picking the washer up above the end of the exit hose to get it all out. We leave the unit lids ajar to keep it from getting moldy as well.

We only use about a tablespoon of detergent and fit a good amount of clothes in the washer so its quite economical. Its so much better than the laundromat. The spin cycle gets a small amount of clothes dry enough that 30 min of hanging has them completely dry. Its changed living in our apartment. We keep it hidden away in our bathroom and we raved so much about it friends have purchased the same unit and theirs has been working perfectly for them and their young son.

Customer service has been prompt and very helpful. I bought this after reading reviews and was a bit scared by people saying their units failed and were stuck with them or fixing them.. but even if u add up the amount I save from trips to the laundromat its still probably worth it. Id buy one again.