Product review (1 stars): Save your money!
I got this item as a gift. It worked for about 3 months before continuously jamming in spite of my following the instructions to the letter. When turned off to defrost it leaks large amounts of water onto the counter and floor. I have received no response to my service requw=ests. There is only an e-mail given no phone number. I dread telling my kids that their expensive gift is a piece of junk!