Product review (1 stars): Stay away
Extremely pricey refrigerator with very, very poor service. Samsung has an Elite Service if you buy Chef Collection appliances. I am regretting buying this within the first 10 days. Samsung sent an email, indicating a technician will call to schedule the first VIP visit. The visit includes alignment of doors, cabinet, and a demo of the features (see the extract below).

Nobody called for 10 days, when I called to check what was going on, the Elite service rep indicates that those are automated emails and actually they do not have anyone who can do this in my area. I live in Hartford, Connecticut area.  When I indicated, that I actually have a problem as the door is not opening or closing properly after just 10 days, their response is, "It is an installation issue" and that I should contact the installation company.

Here is the email they sent after I registered, some 10 days back.

"A Samsung representative will be contacting you shortly to schedule your complimentary visit.
VIP visit will include:
  Cabinet and Door Leveling
  Dispenser Display/Water & Ice Settings
  The Cool Select Zone/Temperature Settings
  Sparkling Water Overview Explanation
  Convertible Zone Temperature Settings
  Water Filter Removal and Replacement Instruction
  Removal of the Ice Bucket
  Storage Flexibility Demonstration

Estimated Time: 20 minutes"