Product review (4 stars): Seller replaced first broken pair
These were the cutest little binoculars while they lasted. I wanted a little pair to keep next to my seat on the couch so I could watch the birds at our bird feeder in the front yard. The second day of use, one side started flopping. There was no way to tighten any screws. I figured I could still use them; it was awkward to hold one side up, but not impossible. The fifth day the flopping side broke completely off. Pretty ridiculous. So now I'll look for a little more expensive pair with a better rating.

UPDATE: The seller contacted me right away and replaced the binoculars at no cost and even though I had disposed of the broken pair. The replacement pair has held up great so far. Great customer service.