Product review (3 stars): I loved the machine how it ran so good the lid sucks and broke
This is my 3rd Avanti washer one lasted 5 yrs and the other 4 yrs
This last one not so good !!!! Didn't last 6 months. Just 1 person in a apt no kids or big family so it wasn't getting over loaded or over used.

They changed the lid and the lid broke couldn't be repaired so Avanti is supposed to replace.
I had to send all this paper work and a $10.00 processing fee.
I sent over night $8.00 and they were closed and never followed up with getting the info redelivered.
First call Customer Service is bad they know nothing and very rude.
I found out they were closed Fri. and sat and didn't check to have resent till I called.
Vm left for a manager no follow up call.

I did get a call all is well washer replacement has been processed new washer will on it's was within a week. A week has passed no calls or e-mails.
Call Customer Service same rude stupid girl she transfers me to a manager and tells me good luck when she won't try to look up any of my info per I was out an didn't have the model # or RA # with me .
I call today and get vm.

Please learn from my experience !!!( Buyer Beware, this company is not good !!!!!  )