Product review (1 stars): Customer Service ZERO .
Very Disappointed ... Should have heeded the warnings by other disgruntled Edgestar customers . It does NOT dispense Cubes . It dispensed 4x6 sheets of ice that resemble cubes . It claims adjustable Cube size . Hmm ! Really . Don't bother reading the Manual it's an old issue that is not relevant for my unit . Called Customer Service . Waited 12 minutes for a technician to answer . He was clueless as to how to adjust cube size so he put me on hold for 21 more minutes . I hung up .  If you want Ice . Buy a $159 countertop unit , or spend $1700 for a Real ice maker . Skip over the intermediate models .