Product review (1 stars): This is one of the worst customer service experience I had with any company
First of all this product broke within 2 years. Samsung made us pay for two of their technician visits to look into it and finally say that this is a lemon and would not work. They agreed that they need to buy back and the process has been going on for 3 months with no end in sight. This is one of the worst customer service experience I had with any company. If it is for me I would give negative stars for all the aggravation they made us go thru. I would never buy or recommend Samsung appliances or electronics to anyone if you are planning to use them for long run. Enjoy it while it is working and if not tough luck!!