Product review (1 stars): AVOID SAMSUNG!!!  WASHERS ARE JUNK
SAMSUNG WASHERS ARE JUNK.  We purchased a similar model in Feb 2011 and less than 4 years later the thing started making an awful racket.  I had a repair technician make an assessment and the costs to repair the thing is a tad over $900.00.  The repair items are: bad bearing, and an out of round wash tub.  I have called their customer assistance (help) line and they said I could purchase an "extended warranty" for $250.00 that might cover the needed repairs.  I have sent 2 letters to the Samsung Corporate Office in NJ in Feb and again in April-and as of yet No reply.  I refuse to spend another penny on an appliance that cost over $1000.00 and then cost over $900.00 to repair within 4 years of purchase.  We are a small family, the washer does the equivalent of 1 load a day. I have light bulbs that last longer.  I have attached a copy of the repair estimate in the photo.  I would honestly rate this as negative 10 stars.  4 years ago, I sold a working 15 year old Whirlpool washing machine and I regret it.