Product review (1 stars): Terrible customer service - horrible washer
Terrible customer service - horrible washer.  Three years ago I invested in this washer/dryer set, plus stands. The washer had to be repaired within the first year under warranty because it was leaking water out the front of the machine. Now, the washer will not spin and drain completely. I am faced with a $1,200 repair bill to fix the washing machine. We purchased the extended warranty and they refunded our money once they were faced with the repair bill. Samsung customer service will do nothing because the washer is too old, but hope we replace it with another Samsung!