Product review (1 stars): Horrible Dishwasher,
We bought this dishwasher 8 months ago. In the last 2 months we have had 3 companies come out 5 different times to try to repair this. Nothing on the top rack comes clean. In fact the dishes on the top actually come out dirtier than when they were put in. Because it was within the warranty period, Whirlpool paid for the service repairs. However, when I called Whirlpool for the last repair on 10/7/2013, I was told that it already had 5 repairs and so if this repair didn't fix the problem, they would replace the dishwasher.( Their policy is that it has to have 3 service calls done before they can deem it unrepairable.) Well 6 days later all of the dishes on the top rack were dirty again. When I called to report that the problem wasn't fixed, I was told that I would need to have another repairman come out to make a call to their technical services. I was also told that the last repairman should have done this as it was on his service ticket. Not my problem that he doesn't follow their instructions. Now Whirlpool would like me to rearrange me schedule, and sit around for another 5 hour window for another repairman, the 6th service call since August 6, 2013. I told them it was completely unacceptable. I have gotten no where with their customer service. I am pretty sure that they make up their policies as they go along, as every person I have talked to has given me a different story or version. I was referred to the customer care center and was told I would be contacted the same day. I was called the next day and when I wasn't available, they left a message with a number to the managers direct line. I have called for 2 days, left multiple messages and have had no success in talking to the customer care manager. Whirlpool's customer service is non existent. They do not care about selling crap in a shiny package. They have no intention on helping their consumers. I will never buy another Whirlpool product.