Product review (1 stars): Awful
I've now had this dryer for over two years and can safely say that it's the worst dryer I've ever owned. I've had Asko, then LG, now Samsung per the recommendation of the sales guy (based on his customer reviews). Not only does this thing have a terrible sensor for when things are dry (dry means very damp on most cycles), it manages to tie all of my sheets or large blankets into Celtic knots, requiring me to monitor the situation constantly. When I hear the inevitable thump thump thump of the created wad of fabric, I go shake it out again only to hear it wad up again. Woe to me if I am not right there to monitor. I found a mega wad of several items of clothing yesterday, wound so tightly that I could barely get them unwound. And to add insult to injury, the lint trap had managed to catch a strap of a tank top and snap it, along with some other damage. This after the inevitable wad of sheets that I didn't have the time to monitor because, I don't know, I have a life with kids and dogs?? I wish I had thought to look up these issues when the thing was new--others are reporting the same exact thing. I'm not in any way overloading the machine--ONE set of California king sheets, or ONE king sized blanket, folks. Not a log jam. Small loads in the machine that has the largest capacity--yes, I've even tried large loads. I think I made a replica of Saturn on those days... I've tried all kinds of things--balls in with the sheets (yeah, they get swallowed up quickly and then I get the wad). The reports from other customers having these issues were dismaying at best--Samsung will not acknowledge the issue. Here I thought it was ME, only to find out there is some sort of design flaw. I've NEVER had this wadding up issue before, and I feel like a prized idiot for putting up with it for so long; I figured it had to be me, not this marvelous machine. I give up. It's the machine. The washer is great--no issues at all. The dryer--you'd be better off getting the LG.