Product review (4 stars): The Truth
This item would receive five stars if it had not broke 2 years into service.  Apparently the plastic water cup that holds the water while it makes ice breaks a lot. After reviewing many youtube videos this was confirmed and also solved the company was very friendly and the part was only $27 with shipping to fix my son and I fixed it in 20 min.  Buy it and just know most likely this is the problem that awaits your 2 to 3 years down the road but come on its worth it.