Product review (2 stars): Post Purchase Issues - Broan QS230WW (White)
Status - awaiting for a ductless installation while my kitchen is being remodeled. BEWARE - I do not recommend this Brand/Model because: 1) Only the small print in the owner's manual discloses a separate purchase of a set of 2 non-ducted filters is required to attach them to the aluminum mesh filters that come with the unit. 2) Your local authorized retail dealers will probably not have the latter parts in stock. (3) Broan online customer service will advise the owner that another separate & related purchase of a set of clips will be required to install the non-ducted filters (3) The Broan website for these additional parts posts prices unnacceptably - too high, I think, for most consumers who can afford this particular range hood - the afore mentioned parts total will amount to well over $100 (4) I crushed one of the aluminum meshed filters when removing the unit from the shipping box & had to order a set of two to replace the damaged filter - again at an incredibly high price - please check it out. 5) I also discovered that Broan does not have an authorized service center for my metropolitan area - the closest service center being several 100's of miles distant. CONCLUSION: Anyone concerned with the total cost effectiveness of purchase, installation, maintenance, availability of parts & service - ought not to buy this range hood, regardless how well recommended it is by reviews and ratings of its performance.