Product review (1 stars): The stories are all true bought a fridge just like this and 2 years later had the same issues ...
The stories are all true bought a fridge just like this and 2 years later had the same issues non cooling in the box threw the food out been on the phone for hours and hours still waiting on them to honor their 5 year sealed system warentty.  I have jumped through all their hoops pitures paid for a tec to come out and verify, cut the cord sent in reciept w/purchase price, tore the label off inside of fridge, filled out their refund acceptance document and I have called them every 3 days for 30 days now and have to work my way up the food chain each time. They have never called me back, not even once.  Now I get the same story from samsung every time I call "We have turned in all the documentation, it will take 3-4 more business days to proccess"  turned it into who? Your SAMSUNG!!  WHAT A BUNCH OF STUPID A's. They keep saying were sorry, I have resorted to telling them if they are really sorry they will unplug there own fridge for a month, and they respond again were sorry.