Product review (3 stars): I found it odd that it broke like it did in the first place
There is obviously a serious defect with this product.  I lived in an apartment, and needed a replacement because the handle broke off and I was moving soon. I found it odd that it broke like it did in the first place.  I told the maintenance manager about it, and his response was they happen all the time and wouldn't have charged me if I would've just reported a trouble ticket because they break all the time.  GE should be replacing these not us!