Product review (1 stars): I HATE this washer!
I can honestly say i have never hated an appliance before in my life, until now.  I have had some that were cheap, or didn't have certain functions or were noisy etc.  Generally speaking,  you get what you pay for in the appliance department.  Then, when my 18 year old maytag died, i splurged on this piece of crap.  From the very beginning there were issues with unbalanced loads.  I was horrified about how long and loud the loads were.  I had my poor husband on his hands and knees adjusting and readjusting to find the perfect balance.  after several months, a new digital level, and a degree in quantum physics to properly load clothes, we had a washer that was at least able to finish a cycle in under 2 hours.  Then i noticed that often times the clothes were just not clean.  I am a foster parent for a dog rescue and do a lot of dirty dog laundry.  There is nothing worse than taking a towel or blanket out of the dryer that still has dried dog poo or vomit on it. again after learning the astro physics of perfect water to poo ratio, i found that i had to wash all loads on "bulky" just to get enough water to clean off the dog mess.  Did i mention you have to rebalance the machine every few months?  yep......  anyhow back to this piece of crap.  my machine did not come with the fabric dispenser option so you have instructions on how to use the downy ball with the fabric softener option selected.  Don't bother.  it won't work.  your downy ball either won't open, or worse, it does but there is not enough water to dilute and half the clothes are covered in pretty blue blotches and will need to be rewashed.  FINALLY, after two long years of hating this machine, it looks like either the lid latch is going bad or the computer because now it won't do its final spin and you have to select 'drain and spin'  manually to finish the load which adds an additional 15 minutes to my wash time.  it was actually a relief because now i don't feel guilty about dragging this hunk of garbage to  the curb.  For now the dryer is working just fine but we are headed to Lowes to find a new machine.  I will never ever ever buy a whirlpool again!