Product review (4 stars): - Great customer service
Pros:

- Great customer service!
- Cleans very well. I also love how our clothes smell so fresh after using this! I've been using automatic washer for 6 yrs and never had such a fresh smelling clothes before.
- Takes a lot of clothes for a portable washer! took around 6 items of my husbands pants and shirts. And almost all of my 4 yrs daughter's laundry.
- Arrived quickly and in great shape.
- Spin dryer is good enough.

Cons:

- you will probably need an adapter to attach the provided tube to your faucet.
- it has a gravity based drainage system. Which means you can't put it on the floor and empty the water in a sink! I had to empty the drainage water in a container and then carry it to the sink. You also need to put the washer on an elevated surface to empty all the drainage water.

I ended up preferring paying double the price for an automatic portable washer!