Product review (1 stars): STAY AWAY FROM THIS PRODUCT AND COMPACT APPLIANCE!! ...
STAY AWAY FROM THIS PRODUCT AND COMPACT APPLIANCE!!! ALSO DO NOT TAKE THE ASSURANT 360 2 YR PROTECTION PLAN!! I bought this thing Feb. 23, 2014 and it stopped making ice in September 2014. Contacted Amazon and they told me to contact Compact Appliance. Contacted Contact Appliance and they said to contact Assurant! Just got off the phone with Assurant and after repeated questions for product information, they say to call Edgestar because the product is still under the 1 yr. warranty from manufacturer! Listen people, I sent Assurant copies of my amazon receipt and the Assurant protection plan receipt when requested initially. After two or three more requests from them, I sent two copies of the same along with the model # and serial #. I got another email from them stating to call to complete my claim. Well I just did and they asked me for the same information that has already been sent to them! After all of this, now they want to pass me off the Edgestar customer service which is not open of course! Do yourself a favor, STAY AWAY FROM ALL OF THEM AND AVOID THE STRESS!!!!