Product review (1 stars): Whirlpool--never again
I purchased this cabrio washer and after 3.5 years of light use--family of 3, it needs $500 worth of parts and labor. I asked Whirlpool to send me the parts at no cost and I'd pay to have them installed. Whirlpool is not working with me. They will not do anything as it is out of warranty. When I asked the technician what may have caused the problem, he said it could have been too much soap. It's high efficiency, used HE soap. Seems like a huge breakdown for too much soap. Had I known the washer would only last this long, I would not have bought it. My last washer from Sears lasted 20 years.