Product review (4 stars): Good washer, if you can follow directions
Got one at Home Depot on sale. I've it for about 3 months now and so far I'm very happy with the performance. I use Costco HE soap (I've read this isn't the best soap) and most of the time I wash stuff on "NORMAL", warm water and double rinse (soap allergy.) If you wash big items (rugs, blankets, etc...) you MUST set the cycle to "BULKY". That way it will fill the tub up all the way like an old style washer.

I've read complaints from people that it doesn't get your clothes clean and my experience is that it gets them CLEANER than any washer I've used (that's three counting this one.) Even my girlfriend noticed and was impressed with it's cleaning ability. Compared to my old washer it's very quiet and it gets the clothes quite dry in the spin. My dryer time has decreased from an hour to 35 minutes. It also holds a lot of clothes compared to my old washer. It's not too tall and that makes it easier to load and unload compared to the old GE (70's, 80's model??) I had.

I did get the extended warranty because my research showed that modern washers have a 7% - 10% failure rate within the first five years. That's not too good, but you don't have much choice if you need a new washer. Anyway, mine hasn't broken down. I do about two loads a week. My understanding is that you must be very careful not to allow any small items to get in the wash because they'll get sucked into the pump and wreck it, so make sure to check all the clothes pockets before you wash! The manual has a note about this too. One other small note: The spin is really powerful and will really scrunch up the clothes. If you machine dry it's not a problem, but if you want to line dry them you might have problems getting them straightened out. You can reduce the spin power with the proper setting.