Product review (4 stars): did the trick
I bought this to fix my mothers washer after the drum pulled the gasket off of the frame during a cycle.  It was an easy repair and there are many good tutorials on the web on how to do it. While I had the washer disassembled, I was able to see that the springs and struts for the drum had come off, I'd guess due to an unbalanced load, and was able to reattach them.  The washer has been running flawlessly ever since [about three months now].