Product review (1 stars): Bad Product
When remodeling our kitchen we decided to go with all stainless steel appliances and upgrade them as well. We chose the Broan 15ss to match the other appliances. It worked about 2 weeks and quit. We called to get it repaired under warranty. The tech came out and told us that he couldn't repair it in the field and need to take it to the shop. Luckily we still had our old Kenmore because the repair ended up taking 3 months for lack of parts availability. When we got it back it worked for about 2 months and then quit again. This time the safety mechanism had broken and another 3 weeks to order and repair that. The safety actuator has since been replace 3 times and keeps breaking. I have bypassed the actuator and we are now without the safety device because the warranty has expired. Here are some more complaints. In compact hold mode the kids can throw trash on top of the ram, the bags are a pain to change, only compacts about half the trash that the old Kenmore did (we still use the Kenmore), bags are expensive, deodorant disk is expensive, The button to compact sticks. The unit is less than 2 years old. I felt compelled to warn customers not to buy this compactor and would advise against other models as well as they are basically the same with added features. I DID NOT BUY THIS FROM AMAZON.