Product review (5 stars): 5s from an ice eater!
I am an ice eater/muncher/cruncher, I preface my review with this because it explains a lot. My reason for enjoying this machine, is the reason some have dropped a star on their rating. No, this does not have a freezer section to keep made ice frozen; however, as it starts to melt some, it takes on the consistency of almost nugget/pellet ice (which is the holy grail for us ice eaters!)! So, for the price and convenience, this was definitely a good buy for my family!