Product review (1 stars): Buyers Beware of FALSE advertising; what I ordered isn't what I received & is falling apart!
I purchased a Thor Kitchen HRG3080U 30" Freestanding Professional Style Gas Range with 4.2 cu. ft. Oven, 4 Burners, Convection Fan, Cast Iron Grates, and Blue Porcelain Oven Interior, in Stainless Steel from Amazon over a year ago, but didn't receive what was advertised. Instead, I received a completely older model (first photo in a series of 2 show what I had purchased; photo 2 is what was delivered by Amazon). As you can see, they are not the same. Additionally, this Thor Gas Range has been nothing but a problem since it's installation. The right side of the unit runs "hot" - so much so that my cabinets near the oven door have discolored (used to be white, now a light beige) and the coil surrounding the glass on the door (the right side only) has turned black, while the coil on the left side remains silver in appearance. The door doesn't close flush any longer due to heat swelling/warping the structure. Additionally, the right back corner has begun to bubble from heat. Lastly, the stove burner caps have begun to disintegrate & discolor, leaving a fine dust on the surface of the stove top; as if they are burning so hot, parts of the caps are turning to dust. While the Thor customer service in California is very good, I can't help but think about the person who packaged this unit; knowing they were sending something I never ordered. That's the worse part; imagine how different my day would have been if my stove actually functions properly and I didn't have to scramble for help or write this review warning others from Amazon's shady practices of false advertising. To date, I'm waiting for a certified "Thor" service technician to schedule an appointment, but it might take a while since few are in my "area" (Gig Harbor is about 45 minutes south of Seattle). I'll update this post after my oven/stove's been serviced; hoping Thor's 2 year warranty is better than this product.