Product review (1 stars): Slow filters, terrible customer service
I've been using this system for several years. Usually it works as expected. On several occasions a brand new filter has just barely let the water trickle through. I've just dealt with the slow ones, until recently when I contacted Whirlpool customer support. A month ago, a brand new filter barely let any water trickle through. I waited a few days to see if it would improve, but it did not. I contacted Whirlpool and the customer service rep I spoke with could not have been more disinterested. Then I left a message on their Facebook page. Three days later I received a reply to the message. I was told they were "looking into the situation" of poor customer service. After that, there has been nothing else from them. I generally like the Everydrop filter, but I'm giving it 1 star because of their very poor customer service. I'm thinking of finding a different water purifying system. Too bad, because I find it convenient.