Product review (1 stars): Frustrated!
I bought this model at Best Buy in May, 2011. I was given a one week shipping window 3-4 weeks later, June 14 - 21. I don't know the exact date that it was delivered and neither did Frigidaire or Best Buy. It quit cooling June 21, 2012 at 9:00 in the evening. I waited to call until the next day. The only appliance repair place that the automated Frigidaire system had for my zip code never returned my two calls. I left messages on their answering machine for two consecutive days. I tried another town's zip code and was able to get someone out to take a look at it two days later. He said that it probably had had a slow leak since it was manufactured. He also said that it would be hard to find the hole since it was such a slow leak. He recommended that I call another repair company that was good with this type of problem. I called and a woman took down my information and said that she would give me a call back in a couple of hours. I never received a call, so the next day I called Frigidaire, again determined to talk to a human. After being on hold for a very long time, I was able to speak to someone. When I gave her the details, she told me that the refrigerator wasn't under warranty because I had waited to call until the following day. If I had called the night before it would have been under warranty. I asked to talk to her supervisor. After a long wait, she came back on the line and said that her manager had agreed to pay for the parts. I was told that parts were usually 75% of the repair bill. When I called the repair shop back, that was supposedly good with this type of problem, I was told the bill for labor would be $850-1500. She suggested that I should just throw it away and buy a new one. One day out of the one year manufacturers warranty! No one would have been there if I had called that night! Shame on Frigidaire!