Product review (5 stars): and instantly it began to make this horribly loud grinding noise
I rated this 5 stars, even though the first freezer I was sent had to be returned.  I wish I had read this in the reviews, but here is what happened.  The Freezer was shipped with no markings saying "This End Up" or "Fridge Enclosed - do not Tip".  It arrived via UPS, we plugged it in, and instantly it began to make this horribly loud grinding noise.  We were horrified, as this was going in my niece's dorm room and would wake up half the floor if it continued to make that noise.  20 min later, a contractor friend of mine told me that it must have been tipped over during shipping, and it needed to sit for 24 hrs so the Freon or whatever fluid he said had seeped into the compressor because it had been tipped over or sideways, could drain out.  We tried that - unplugging it for 36hrs, but the moment we plugged it back in...  the noise was back.  We left it plugged in for 12 hours, but the noise didn't stop.

As frustrating as this was, I had read previous reviews where people said this was a very quiet freezer that made only a trickling noise, so I was determined to give it another chance.  We returned the freezer and had a new one shipped out.  Again, no markings on the box, but we made sure at least from the UPS driver to her dorm, that the box didn't get tipped. (He noted that the box should have been labeled as I suggested above, otherwise UPS guys probably would not know to keep it upright). We also let the freezer sit (before plugging it in) for 24 hrs.  Finally - we plugged it in and... whala!  There was the soft trickling noise we were hoping for, and no loud Compressor!  She has used it for 2 weeks and loves it.

Two things that could have saves us a TON of trouble:  if The Box had been labeled properly (DO NOT TIP, etc.).  and if the instruction manual had said not to turn it on for 24 hrs after if has possibly been tipped.  Luckily for me, my contractor friend knew what was happening, but all in all it shouldn't have had to be that difficult.