Product review (1 stars): doesnt work - no customer service -
purchased this in November 2016 for grand kids -they took it out of the box - looked at it and put it up as they wanted to wait and put it in their house when construction was finished.  Opened it up this month - burning smell coming from back - no fan noise - no cooling - cant find out how to contact customer service but extremely upset ab out this as one of the kids room has a Cocoa theme- and of course i am shy one month of the one year warranty. Sure owuld enjoy hearing from customer service on this. Wish i had seen the other reviews-before spending my money. -