Product review (1 stars): It took about 4 cycles for it to give me good, solid cubes
The ice maker stopped working after 7 months. There is a mechanism that pushes the cubes into the bucket once they are made. When the bucket is full, it stops making ice until you empty the ice bucket. The mechanism is broken - it indicates the ice maker is full of cubes so the ice maker stops making ice. But, there are no ice cubes in the bucket. I was unable to contact customer service. But based on reviews, there is only a 6-month warranty so it would not have mattered anyway. Based on a google search, it appears you need to buy a new one every 7-months because that is the average lifespan.

I always selected the large ice cube option. It took about 4 cycles for it to give me good, solid cubes. The first 3 cycles would yield thin ice cubes that would melt almost immediately when you put them in a drink. Once it got going, all of the cubes were a decent size and thickness.