Product review (2 stars): Temperamental
When it operates, it makes clear clean ice. That said, my experience is that it has to be on a perfectly flat surface or if there is any vibration (like a dishwasher running) it will stop, the 'add water' light comes on even if there is adequate water in the tank. It's brand new, I use distilled water, the filter is not blocked, the unit is clean. When it works, it's great, but it only works when it feels like it, which is less than half the time.