Product review (3 stars): Nice Jenn Air, but............
First of all the seller is very nice and tries to be helpful. I hired an installer to take out my old Jenn Air and cut a new granite top for the new one.
The new one didn't line up properly to the old exhaust system which seemed strange.  It was modified to fit and everything seemed to be fine. Then we tried the exhaust system and it wouldn't pull down any air.  It blew air out.  The installer left for another job.  I called the seller and he said to return it and he would pay for the shipping back.  That was honest of him, but I had a grantie top cut for this particular stove top and I would have to pay someone to take it out and box it up.  The installer came back again and determined that the blower unit on the stove top had been taken off and put on backwards. He had to take it off again and turn it around properly.  Also he noticed the wrong screws and glue had been used in places. He then positioned the undercounter exhaust system back the way it was originally and hooked it all up.  Now it pulled air down right. What was supposed to be a good buy wasn't.  I paid hourly for this stove top to be worked on and installed.  The seller offered a discount and he asked how much I'd like to be refunded.  I wish I could have asked for the total installer fee, but I didn't want to antagonize him. I asked for $100.00 which didn't begin to cover my expenses. He credited my account without question. This stove top came from California and I should have known better than to take a chance and purchase it. Hard times have hit all over and I'm sure someone needed money. The stove top looks like new and now that it's working properly I'm OK with it.  This was a bad experience.  I don't know what I would have done if the seller hadn't have been so nice. He sent emails and we talked on the phone. This stove top should never have been sold though without someone who had appliance knowledge check it over.