Product review (1 stars): I'd like to at least get a refund for both of ...
Unfortunately, the brush broke off in the middle of our vent somewhere beneath our kitchen floor!  We had to call a duct cleaner for $100 to come out to get it out and they are unable to do so.  We are either going to have to remove sheetrock and break in to the vent to find and remove, then re-sheetrock, texture and paint.  Don't know what kind of expense this will end up being. I'd like to at least get a refund for both of the cleaning kits we bought to help offset the cost of all of these repairs to come. (