Product review (2 stars): ice maker woes
We wanted to love this refrigerator, but after 8 or so service appointments on our first unit and another unsuccessful service appointment for the replacement unit, we returned the fridge.  The fridge itself is well-designed; the LED lighting is amazing, the beer drawer awesome.  At issue was inconsistent ice production, with the unit refusing to make ice for weeks at a time, then suddenly springing back to life.  Apparently the software glitch has been worked out of the newer units, but we did not unfortunately experience this.

To their credit, Electrolux did send us a replacement unit and ultimately provided us with store credit.  And you can't beat their friendly customer service, with Southern accent to boot.  I'll keep buying their vacuums, not so interested in their refrigerators.  No other manufacturer uses a second compressor to make ice inside of the refrigerator unit, to my knowledge.  It is obviously first generation and has yet to have all the kinks worked out.  And making arrangements to be at home for almost 2 work weeks for repair attempts is clearly unacceptable.