Product review (5 stars): They contacted me to make sure the part was what I needed.
When my dryer started not drying the clothing, I thought the heater coil had gone out. But after checking out several vendors and them all saying the same thing, which is that most often it's not the heater coil, it's the single use fuse that has blown. So I decided to go ahead and try the fuse instead of buying the heater coil. The part was sent out the same day. The USPS had a problem and receipt of the part was delayed by a day, but that was not the fault of the vendor.

After watching a video, this part was easily installed. Simple enough that this Nana let her 7 year old grandson (with supervision) install it.

Unfortunately, it didn't fix the problem as the dryer will still start, but even on high and after 15 minutes, it's still blowing only room temp air.

With no prompting from me, they contacted me to see if the part had fixed the dryer problem. (And had I not tossed the original part and the trash collector picked up the trash, I'm sure they would have allowed a return.)

Oft-times, when one part is back up to factory specs, it causes other parts of the system to start to fail. So I'm just going to get the heater element and 3 thermostats, with some new wiring for one of the thermostats. It's an older dryer that was given to me. It's worked very well, well enough to make it worth it to me to replace parts rather than buy a new dryer. And if parts in the heating system are going out, makes more sense to just replace them all while I have the back off as I NEED the dryer. And since there was no lint backing up anywhere in the system - I clean the lint trap before each dryer load and there was nothing blocking the vent system - which goes literally straight outside, it's an old, worn part problem, not lack of maintenance.