Product review (1 stars): Dacor Does Not Back Up Their Products
I bought all new Dacor products for a very expensive kitchen remodel. For the most part they work and look great. I had a problem with a steel shelf that goes in the oven, it fell apart! Now I understand that the warranty has a limit and I had owned these products for three years. But a steel shelf should not fall apart ever, especially on a oven that cost this much money! I figured they would send a replacement no problem as much as this oven cost. NO, the price for a new shelf was $259 plus shipping! Seriously $259 plus shipping for a steel wire rack!?!?!? When I complained they lowered it to $194 plus shipping, big deal. $50 would have been expensive but I would have paid for it. A steel shelf should not fall apart ever unless it was defective from the start. Buyer Beware! Dacor does not back up what they make.