Product review (3 stars): Love-Hate Relationship
Lots of people thought I was crazy for buying this machine, but I think they are crazy for buying those front loaders and/or the top loader with no agitator.  I don't want to save water!!! I want my clothes clean and that's what this machine does.  It's done in 30 minutes with no tangling and  no damage to my clothes.  The reason for only three stars is that is just doesn't extract very well.  Therefore, it takes well over an hour (lots of times 90 minutes) to dry the clothes.  I really hate that, but I'll still take this machine over the bells and whistles of any other machine.