Product review (1 stars): Unreliable Lemon and LG no help
Purchased this product and it worked great....for about 3 weeks. Then started coming up with error messages. We contacted LG and it took TWO WEEKS for a repair man to come out (after repeated calls). He replaced a part (was rude to my wife in the process) and it worked....for a day. Then more error messages.
Contacted LG again and ANOTHER WEEK goes by, and the repair man comes out, replaces ANOTHER part, and it STILL does not work! Now we have to wait it least another week for a third repair attempt!
LG was rude to my wife on the phone and they refuse to replace this lemon. The company they contracted out to repair it was even more rude!
We have a busy house with two kids and with no washer for a month, the dirty laundry is piling up.
We paid a LOT of money for this "top rated" unit, and got nothing but trouble and stress from it.
This will be the LAST LG produce we ever purchase as the company does not stand behind it's worthless products.