Product review (1 stars): Unprofessional office staff, incompetent delivery and install.
JB Hunt has provided terrible service. I could have installed this washer/dryer set myself a week and a half ago, with fewer problems and no days off work.

1. They scheduled a delivery, but they were unable to confirm a time window in time for me to schedule an 8 hour leave. I lost half a day of work, and they had to reschedule.
2. They rescheduled the delivery for a week later, and never showed. I lost a second day of work.
3. We called and they were unaware that the re-delivery was missed. They required another week to deliver, and I had to take a third full day off work.
4. The delivery was finally completed, but they did not install the washer/dryer correctly. They reused my old clogged vent hose, connected hot and cold backward, and ran the drain line to the sink when I have a dedicated floor drain for it.
They refuse to return the same day, which means I have to take another day off work for them to finish the job. I'm just doing the rest myself.

Most calls to their office leads to a half hour on-hold time, with an eventual dump to voice mail. I have never received a call back from these messages. When I eventually get through direct, the receptionist has hung up on me for complaining. I asked for a manager, and had to leave a message. I never got a call back from that manager.

After filing the above information through Amazon, they did at least refund my money promptly.