Product review (5 stars): All reviews are NOT created equal!  This is my attempt to stick up for EdgeStar. (I'm NOT an employee!)
I have owned the Dual Tap EdgeStar unit for nearly two years.  While it is not the exact unit described here, it is, in fact, functionally identical and having read the negative reviews here felt compelled to add my overwhelmingly positive experience with EdgeStar kegerators.  Below you can see both my original review as well as a recent update, two years later.  Hope this helps.

Update two years later: I still LOVE my EdgeStar Kegerator. It still keeps my beer ice cold. I recently bought an AcuRite Deluxe Wireless Weather Center (atomic clock) at Costco (for about $30). The reason I bought it is that it has an outside transmitter that sends the outside temperature to the unit so you can tell what the temp is outside as well as inside. This unit also measures humidity and some other stuff I wasn't interested in. I wanted to monitor my beer temperature without having to open the fridge door. I simply put the outside transmitter inside the kegerator on top of my keg. It works GREAT! In fact, the unit I bought not only tells you the current temp (inside and outside) but it also registers the high and low for the day. It resets itself at midnight each night. So now, with the outside transmitter sitting on top of my keg inside the kegerator, I not only know the exact temperature of my beer at the time I'm pouring it, but also the range that my EdgeStar has kept my beer for the past day. Knowing the current temp was my target. Getting a 24 hour high and low is a real bonus. As said before, I like my beer near freezing. Several times I came up with frozen lines and had to let them thaw. Now, I can see the temperature range for the past 24 hours and monitor the low to make sure I don't freeze again. Still a very happy beer drinker.

Original Review: I did a lot of research on kegerators before deciding to buy this one by EdgeStar. I have wanted a kegerator for years to replace the system I had in an old refridgerator in the garage. What prompted me to actually pull the trigger is that I saw one at Costco for under $400. I came home and began researching that unit online. What a rip! Breaking down.....poor customer service....beer not getting above 40 degrees. Yuck!! Then I stumbled on this unit from EdgeStar. While there were no reviews for this dual tap model in Amazon, I was able to find plenty of written reviews on their single tap models. I called Edgestar to verify that the dual and single units were, in fact, the same fridge and they are. Several of the reviewers mentioned that they couldn't get the unit below 40 degrees (much like most of the other manufacturers I researched) but that just one call to EdgeStar customer service resulted in very detailed instructions on how to adjust the thermostat to get the unit to go lower. I put mine together in a matter of 30 minutes and had it plugged in and cooling down. I didn't put a keg into it for maybe 5 days wanting to see if it would be cold enough. Sure enough, mine got to 40 degrees and stopped there. I like my beer very cold......I mean near frozen.....so I wanted to get this new unit down to maybe 33 or 34 degrees. I emailed EdgeStar customer service one evening around midnight. When I got up in the morning I had an email response with an explanation of various factors that could prevent it from getting cold enough. For example, having it outside or building it in so there isn't enough space around the unit for the cooling system to operate efficiently. Mine is free standing so I didn't have any of the issues that would have prevented it from getting cold enough. The email went on to provide very detailed instructions on how to reset the thermostat to get it to cool down more. They even provide pictures showing the procedure step by step. The final step was to tighten the little set screw in "finger tight" then back it off 2 full turns. After reassembling the thermostat it suggests letting it work for 24 hours. I did and MAN! did it work a lot better. In fact, the instructions state that if it gets too cold you need to repeat the last step and back the set screw off 3 full turns instead of 2. Since my unit got to 30 degrees overnight (and froze the beer lines that lead to the tap tower) I repeated Step 5 and backed it back 3 full turns. Now, two days later, my beer comes flowing freely at 33 or 34 degrees. JUST AS I LIKE IT!!

If you are considering a new kegerator, EdgeStar units are GREAT!! Their customer service is lightning fast and very easy to deal with. Also, while you are spending $450 to $499 for a single tap unit, go ahead and get the two tap unit. It's only about $50 more and gives you plenty of options as to what beers you can enjoy. Two of the 1/6th barrel tall skinny kegs fit perfectly in there. There are lots of beers available in 1/6th kegs so you can be the King of the Keg in your neighborhood by having the only duel tap in your Man Cave!! Besides, you also have the option of putting a half or quarter barrel in there too. They all fit!!

So, don't just sit there reading and researching. Buy this unit and start enjoying an ICE COLD BEER!!!