Product review (1 stars): So frustrated. Broken unit.
So frustrated. Just got my unit, opened box, took the styrofoam out of the interior and plugged in. I can hear the motor humming but with the top closed nothing happens/spins. The metal bar that is to be removed was already removed and in the bottom of the packaging. The feet are slightly dirty - I believe that the unit was a used one that was returned and sent out though in a conversation it was denied that could happen. Something was rattling around in the unit and I did have one piece of broken plastic to fall out, though I don't know where it fell from and can't figure out where it was broken from. I am now waiting for the return label to come via email this coming week. So frustrated as I had hand washed a sweater only to find out that it was not working.