Product review (5 stars): wow, this is fast
ours hasn't had a lot of use yet, but no problems at all. We are amazed at how quickly it makes ice.  The first cubes drop in 4-5 minutes.  It keeps making ice as long as it has water and the basket isn't full.  It's a smart design that any water melting off the ice drips into the reservoir to be refrozen.  I like the shape of the cubes.  They are like bullets that are hollow and they fit in a water bottle..  there's not much difference I the 3 sizes of cubes.  Bought this for camping trips.