Product review (2 stars): Appliance Self Aware
Operational issues mere days before the warranty was up. The drive motor went out during a wash and the tub would not rotate. Research discovered that this is a common problem with the direct drive models. It was still covered but the process with LG was anything but helpful.
Their warranty service plan would have required weeks of waiting for their "qualified" repair service to  be in my area . So...we called a repairman and fixed it ourselves -in two days. Our tech shared his vast experience with LG washers and recommended a different brand, which he had at his  home. After our experience, we're taking his advice.