Product review (1 stars): Product broken and definitely used
I bought what I thought was a NEW product.  The casing was all cracked and the inside unit which turns the bar that pushes the ice out was all broken.  Had to use working parts to rebuild my existing unit (only the metal water tray was usable).  Even the electrical cords did not work.  I am a prime member which is why I chose this product.  Amazon you should be ashamed of yourself for selling a used item as new.