Product review (1 stars): worked only three times :(
I read all the reviews about how this unit can fail but I took my chances because I find it hard to believe something so expensive could be such bad quality. Well, here I am with one EXPENSIVE, noisy, large, and heavy paperweight. Of course something happened after the "return window" (I only used it three times in 2 months). It was a bit of work to used ( have to keep the water reservoir filled every 1-2 hours) but the ice was nice so I figured it was worth it to make a big batch of ice once a month. I'm not sure what to do now. Guess I get the fun of paying for shipping to see if they will fix or replace it. I'm already out $200 and all I have to show for it is about 30#'s of ice. I will never buy something heavy and expensive on Amazon again. Return shipping for repairs is not worth it. :(