Product review (5 stars): Works Like Magic
I was somewhat skeptical that this would solve my problem. But within 2 minutes of opening my package, I was getting water again for the first time in way too long. If your problem is no water from the dispenser, but the ice maker is working, then give this a try. I got to about one or two inches from having the tube fully inserted before it broke through the last of the frozen plug of water. I was getting concerned that it wasn't going to work, but then, a real breakthrough. This is really a great tool.