Product review (5 stars): Wonderful results if you can unlearn what you Know about washing
It has only been a short while, but I love this washing machine. It uses fewer resources (water and soap) and my clothes are cleaner.

I have read the critics of this machine. I want to respond to some of the complaints. First, it IS louder than my traditional washer. This is not a big deal to me.  Is it really a big deal? Next, each load may take longer. What is your rush?
I may get flamed for this, but my guess is that the folks that have an issue with this dryer are not following the directions and/or are clinging to lessons that were true with earlier washing machine technology. In many cases, they return perfectly good machines. This drives up the cost of all of us. I would like to see folks study the manual and call for help before demanding the retailer take back a perfectly good product.

Some people claim it leaves soapy residue. My guess is that they were using up their non-HE soap. In general, HE likes liquid detergent. Powders, which have traditionally been more effective, struggle to dissolve properly in this environment. Try skipping all the powders and see if you are happy. (Sorry Oxi Clean). Also, it is important to use LESS soap. This is hard for some of us that were brought up on MORE soap=CLEANER clothes. This was true. It is not true with HE washing machines.

Other people complain that their clothes were still wet after the spin dry.  My guess is that they used the wrong cycle. I have not seen any evidence of this problem, although it was mentioned by reviewers on other boards.

All in, this washing machine is a great, entry level HE washing machine.