Product review (5 stars): Buy this part. Don't pay a service man! I am one!
I chose this item after many reviews stating that the new design with the metal inserts don't last as long due to the metal insert actually making the coupling fail sooner. I also felt that since the original designed coupler lasted for 10+ years and the cost of the part is inexpensive that I would be foolish to take a chance on a "new" design that apparently is NOT as good. I also must say that the seller that I chose delivered the item in a timely manner and to my surprise sent me a follow-up email thanking me for purchasing from them. The only thing I may have liked for this purchase would have been for an option for faster shipping, only because my washer was down. I did order 2 couplers so that I will not have the down time if this part fails again while I iwnbthis machine. I would highly recommend that anyone looking for this part purchase from this vendor. Replacement of this part took less than 30mins. It is very simple for anyone with some mechanical aptitude. It only took me as long as it did because I had to move the machine to a more open area to access everything. If you are wondering if this repair is really that easy, I suggest you tube. There is an 8 min video and the guy does it all that fast. Start to finish. Of course this is in a wide open area and tools on hand. It only takes a flat head screwdriver, 1/4" nutdriver, claw hammer (makes it easier) and possibly a Phillips head screwdriver, depending on your machine. I will finish by saying good, exact part and great vendor. Buy from them.