Product review (5 stars): Don't bother dealing with LG or Service people!
After owning our LG front loading washer (WM2487HRMA) for only 5 years the drum stopped spinning, I did a little research to find the problem and it turns out this part failed and it is part of the motor, that little sticker on the front of the machine I've been looking at for the last 5 years says the motor has a 10 year warranty LG says you have to hire a LG certified service tech that comes with a $100.00 trip charge and you have to pay labor to replace, I was told it's an average cost of $100.00-$175.00 depending on your area, I found a video on youtube walking you through the whole process.

Tools required are a Phillips screw driver, a 17mm wrench or 17mm socket wrench, and lock-tight for assembly, you can get locktight at a hardware store or automotive parts store

Unplug power cord
Remove the 4 screws on the back panel
Remove the 17mm bolt on the rotor, you may need someone to hold the drum from spinning it will be a little hard to remove (lefty lucy, righty tighty)
slide the rotor off
Check stator for damage (if the motor ran the stator should be fine, also easy to replace)
Line up the splines on the shaft with the splines on the rotor and slide the new rotor on
reinstall bolt with locktight
reinstall panel
Done!

I am very handy and I used to work on cars for a living but I promise you if you own a screw driver and wrench set you can do this