Product review (5 stars): I love this unit
I love this unit, although the instructions were a little confusing, but once I got the set up right, it worked really well.
I had it disconnected for a while, (3 months) and it stopped working when I reconnected it. I think the problem was a little piece of hardware that had gotten dislodged and I didn't know how to fix it or where it came from. I contacted the seller, and because it was still under warranty, they replaced the unit for me. So far, it is wonderful. I have no other ice machine to compare it to, however, this one is great!!!!