Product review (1 stars): ZERO Quality Control ZERO Customer Service
I purchased a new unit from a Fulfilled By Amazon Retailer. It arrived with an INOP drum. Unit would blow warm air but would not tumble with door open or closed. I am a tech so I diagnosed and repaired the unit. It had been shipped from the factory with the drum drivebelt disconnected. An average buyer would NEVER be able to get this unit configured properly. I reported the INOP to Avanti and the Retailer. Retailer responded promptly with a form letter response but no solution. AVANTI CUSTOMER SERVICE NEVER RESPONDED. If you get a new unit like mine you will have to repair it yourself or pay a $300 callout to have it repaired, pay to ship it back or junk it. Unless Avanti EVER answers your claim. Absolutely avoid this company.