Product review (3 stars): we decided to give it a try~~used YouTube for instructions (it's pretty simple anyway)~~and about 11 minutes later had 6 of ...
Purchased this for use in my RV.  When the item arrived and I removed it from the box, I sensed that it had already been purchased by someone else and had been returned...something about the way it was boxed and the fact that no manual was included in the box.  Undaunted, we decided to give it a try~~used YouTube for instructions (it's pretty simple anyway)~~and about 11 minutes later had 6 of the expected 9 pieces of ice.  Waited another 9 or 10 minutes and out came the expected 9 cubes!  I thought maybe I was wrong about this having been a returned unit.  Well, we unplugged it and went on to bed.  I get up the next morning to find water pooling all over my kitchen countertop underneath the ice maker.  Ok, now I know why I sensed it was returned-because it apparently was!
Again, undaunted, my Mr. Fixit husband took the back off the unit and was able to determine where the leak was coming from.  Just needed a zip tie tightened down on one of the tubes.  No longer leaks and we should have plenty of ice for our upcoming camping trips.
One more comment...the prior purchaser of this particular unit plugged the drain tube (apparently trying to stop the leak) with silicone so I have to turn it upside down to get rid of excess water.
I would love to give this purchase 5 stars, but the fact that the company shipped me out a second hand unit that we had to fix ourselves kind of irritates me a bit. If they had sent me a new unit, it would be a 5 star rating.