Product review (1 stars): Problematic and Unreliable
We've had this unit for about two years now and it has been nothing but problem. It jams easily, is very small and is finicky. Just a little too much detergent, you get a SUDS warning - for about an hour as it tries to fix itself. Did you leave a penny in your pants? Then you'll need to pull off the lower panel while leaning the machine forward to try to fish it out a small, hard to reach tube. If that penny won't come out, it will get lodged in-between the drum and the plastic casing around the drum and will require a technician to completely disassemble your washer to remove the penny. We've become experts at taking this thing apart and putting it back together.

The performance is mediocre, the size is too small for a family, and the matching dryer is no better. Avoid this product.