Product review (1 stars): A lot of trouble
This product worked for less than 10 minutes out of the box.  I had read the instructions cover to cover which took less than a minute.  Followed directions to a T.  It made 7 ice cubes and then quit, completely.  I called customer service (which I had to look up on line as there is no info with the machine).  As soon as I told them it quit within 10 minutes, they didn't seem the least bit surprised.  She simply said we'll ship you a new one.  She encouraged me by saying that if I keep getting defective ones, I can eventually ask for my money to be credited back to my credit card.  Sounds to me as if they are used to defective machines and replace them on a regular basis.  I'm hoping this next one lasts at least a half hour.