Product review (1 stars): Do Not Buy
Worked great when we first bought it but after 11 months the freezer stopped cooling.  Being busy with travel and having an infant at home, I did not get around to calling Midea customer service until after the 1 year warranty expired. The customer service rep told me it sounded like the compressor failed and that it was no longer under warranty (even though Amazon's listing says it's covered for 2 years). She emailed me a number of repair shops in the area and I called all of them (plus another 3 I found online). I was unable to find anyone that repairs Midea products in my area. I called Midea customer service again and the next customer service agent asked for my bill of sale / model number, stating she was likely able to help me. I emailed her all the information she requested, twice, with no response. Eventually my emails came back as "undeliverable" even though I made sure the email address for this agent was correct.

I've run out of patience for Midea customer service and we are now stuck with a $230 chest freezer than nobody can repair. Based on my experience with Midea customer service and the inability to have this product repaired when it does stop working, I cannot recommend this freezer or brand to anyone. Next time I will buy a brand name freezer at a local store to ensure better customer service / product repair.