Product review (5 stars): Not one single issue with this purchase. Watch the video.....
I must first say that there was no problem reading and understanding the instructions as there were none included. Not necessarily a bad thing given that the reviews Ive read at just about every sight I visited looking for this thing. There is a 7 min 27 sec you tube video which I noticed was recommended all over the place. I too recommend it. Watch it before you start and keep in handy. Search on Whirlpool and the part number W10712394.

Now, this thing came in what appeared to be a factory packaged box. Whirlpool certified and all the rest on the label. All necessary parts were in this box.

Watch the video again. It will reference a torx to Phillips drive adapter needed to install the 4 included screws. These screws are self tapping. Fortunately, in addition to the Phillips head drive option, this adapter will accommodate a 1/4 inch socket which is what I did using a 1/4 inch drive ratchet. Self tapping screws can be problematic. As far as assembly, that is all I would add to the video instructions. Watch the videos again. This thing went together easily. I cant recommend the socket drive enough.

Now, when you take the rack out of the dishwasher it will most likely leak water. Not a lot but keep a wash cloth handy. My workshop is in a room that my wife refers to as her kitchen so I had to take extra precaution so as not to scratch the workbench.

This thing is all over the map price wise starting around $13 to up over $40. Other than instructions that are of no value, you will not get any more spending the extra money. Unless they send it with a case of beer which they wont. I think these guys charged me $15.95 + $7.36 shipping. Good price and good service. It was here within a week and was everything they advertised. Unless you have a favorite Whirlpool rack adjuster supplier, buy from these guys.