Product review (1 stars): Please don't buy this product!!!!!  Ruined many, many pieces of clothing!
This has been a horrible experience!  I purchased this on January 9, 2009.  My first service call was on January 18....this washer has overflowed several times, ruined my laminated floor of my laundry room.  The dryer has burned my comforter, which after fighting with their absolutely horrible and rude customer service department in CA, was finally reimbursed.  The washer has left grease marks all over my clothes, ruined sheets, clothes, school uniforms...I am now in the runaround stages again with F&P.  I told them I don't want it fixed, I want it out of my house and I want my money back.

The retailer was very kind and offerred me a $1000 store credit for my $1800 washer and dryer because they have no recourse either because they discontinued their products because of all the problems.

I can not believe the grief this company has put me through, while their recording on hold says how important customer relationships are and how they believe in integrity......not quite!

If anyone has succeeded in getting their money back, please let me know how!