Product review (3 stars): Poor service and literature
The unit seems to be OK. I do not like the 24hr military clock on the unit and the lights are very very dim. The information does a poor job letting you know how high a ceiling it will fit. It will only fit a 8 ft. ceiling. You would think with all newer homes having higher ceiling that you could select when you purchase for the proper ceiling height. I ordered an extra section of chimney 14 days ago and they have charged my credit card and have not seen it as of yet. Not real pleased with their service.