Product review (1 stars): Product is Junk - Warranty company Curtis International, LTD is a huge Joke
This freezer is a piece of Junk.  It lasted 10.5 months before if stopped working.  I lost a freezer full of recently caught and vacuum sealed Mahi, Lobster Tails, Snapper and Klondike Bars!  The product is warranted by a firm known as Curtis International, LTD.  What a joke they are.  They issued a claim number and asked me to return to them my information and Photos of the unit.  Not a problem I submitted as I was asked and followed up when I was instructed to. I received an automated reply.  I heard nothing and 11 days later I called their customer service number to find out what the status was.  The dude on the end of the line could not tell me anything.  When I asked if there was any other avenue I use to check on the status he told me no.  I goggled Curtis international and they have terrible reviews...really bad.  How do businesses like this stay in business?  Why does Amazon do business with them?  Amazon is better than that.

I have to say that Amazon had my back on this.  Thanks to them!