Product review (1 stars): Missing, and broken items
I ordered 2 Broan #BP57 Hood-filters from Grady's Hardware, but I actually got only ONE of them and it was BENT and broken at middle of one of its sides.

Because I filled out a claim to Grady's Customer Service after 5 business days from the day I received the damaged and missing items, so I did not have any replacement for what I ordered.  It was Okay to me.. but I am just wondering why Grady's sent me only ONE ITEM and charged me for TWO!? And, why they sent out to their customers via the Post Office something soft and easy to bend like those Al-hood-filters without any hardcover to protect it?

Very disappointed with Grady's!