Product review (4 stars): So I'll say this for the stove - It's a beautiful stove and the folks who build it truly seem ...
I Gave this three stars before because I didn't think I was going to get any tech help.  I couldn't get the stove going and thought it was defective.  I eventually got a number from Amazon and called it.  I got a service but a couple of hours later 9PM a guy called me from Japan!  He didn't solve my problem but wow...  So I figured out on my own later that you can't hook it up, turn on the gas and check with a lighter. It won't work.  So I'll say this for the stove - It's a beautiful stove and the folks who build it truly seem to care about their product.  On the flip side, it comes with some of the worst documentation that I have ever seen.  The directions said there was a plug installed under pressure that I had to remove. I couldn't find a plug installed under pressure.  There was an obvious plastic cap.... Bad translation of a worker under pressure putting on caps maybe?