Product review (5 stars): Fantastic customer service, great product, great price
I had an issue with my first order, but when I contacted Swift Green for support they were fantastic. They treated me like an intelligent human being during the conversation about the issue, and it wound up being a super efficient interaction with the most helpful outcome. In my experience with support for online purchases, such decency and respect for the customer's time is a true rarity. They sent me a replacement filter and I had it in less than 48 hours from when I first reached out to them via email. The replacement filter has been great, better flow and water quality and cheaper than the OEM replacements I've used, and the customer service was one of the best I've encountered in a very long time.