Product review (1 stars): that is realy stupid. Why don't they make a bigger connection
Came in damaged, but i think that is because of transport.

the biggest problem I had was finding a connection from 1/4 to my water supply 3/4.. that is realy stupid. Why don't they make a bigger connection??

Anyhow. First turned it on, it produces one cycle only and stopped. Could not figure out why.
I unplugged, tried several times. Nothing. Next morning again, and same. 1 cycle and thats it.

I opend front cover and found a mode button. I pushed that and the machine started working cycle after cycle and filled up the bin very fast.

I hope it stays this way.

Ice is nice clear and good shaped. I like it.

3 stars because they should make the buttons outside ad not inside the machine it self. And they should supply a better hose or at lease couplings to go to 1/2"or 3/4"
I am on a remote Island and besides Coconuts we don't have hardware stores.

UPDATE 3 august 2014... back to 1 star.

Okay.. its a piece of s***.
at first I could hit the mode button but that was only for 3 times. This thing stoppes after one load.
I called Orien and they send me a new part (level sensor)
I mounted that but no improvement.

They promised me a new part after discussing internaly and I waited and waited. Seemed that they never sended a new part.
I emailed again... no answer.

I am still writing them cause I don't want to throw a $1100 machine away but in between I ordered a new machine at an other company.

To bad... things with this value should work flawless.