Product review (1 stars): Nothing But Problems
I purchased this unit in Feb. 2013 to replace a 20+ year old GE side by side. I was very excited about the updated technology especially the electric bill savings. It worked flawlessly for about 4 months. We had some chicken spoil. There was nothing noticeably wrong with the refrigerator so I assumed it was just bad meat. Two weeks later we had more meat spoil. Up until this point the unit had remained on it's default cooling settings. I adjusted the temperature 1 "snow flake" up from the default 3 to 4. within 24 hours half the items inside were frozen. I then went back to the default settings. I also purchased a refrigerator thermometer to keep tabs on the temps inside. On the default cooling settings they were ranging from 40 to 50 degrees. I submitted a service request to Whirlpool. When the tech came out (around a week after the request) everything was working as it should and the temps were ranging from 35 to 40 degrees. He found nothing wrong and said to call if it acted up again. He came early in the morning. We left just after him and did not return until later that evening. The temps were back up to 45-50 degrees. I submitted another service request. This time he ordered a new thermistor. The first part was the wrong one so we waited over a week for the correct part to arrive. After replacing the thermistor we noticed no change in the temperature or behavior of the unit. We were now using the maximum cooling setting. The temperatures remained around 30-40 degrees for several months. Occasionally we would have partially frozen vegetables or other items that were in the very back of the fridge. It is now Jan. 2014 and for the last couple of days the unit will not cool below 40 degrees going as high as 50. I am in the process of another service request. With all of the great reviews on this unit I assume I just got a "lemon"...

4/5/2014 update

The ice maker is no longer working. The temperatures are still all over the place. The small thin rubber(?) door seal on the right door has completely fallen apart. It started as a very small tear near the bottom. Over a few weeks it continued tearing to the middle of the door. And the best part... the warranty expired in February...