Product review (1 stars): Customer service is lacking
This washer broke on me less than five months after purchasing it. The repair service has been to my house twice now, and it is still not repaired. With all the money Whirlpool has spent on the repairs, they could have saved themselves money and a customer by simply replacing it (the repairs have now cost them more than I paid for the washer to begin with). More than a month without a washer, and after spending thousands, I still have to go to a coin laundry. I'll never buy another Whirlpool product as long as I live.

-Edit-
Whirlpool replaced the washer after I contacted the Better Business Bureau. The issue was resolved favorably, but I wish they had done it sooner and without me having to contact the BBB.