Product review (1 stars): Touchscreen control unit shut off when it gets too hot from using the oven
It's nice...for the first year. I own this thing for 1 year and 4 months, and the touchscreen head unit will randomly turn itself off after the oven is on for a while. I can only turn the touchscreen back on after power cycling the gas range from my circuit breaker. The pattern I figured out is that it will turn off when it overheated from using the oven. Basically the head unit will turn off not long after I feel the touchscreen becomes hot to the touch. I did call a Samsung authorized local technician and the quote I got was $667 parts + $210 labor = $877. Not sure if spending $877 will fix it as this problem looks to me to be a serious design flaw on Samsung. Oh yeah, the local technician did mention to me Samsung is only good at making TV and cellphone. What a joke! The look of the gas range is very nice but it really only has the look.