Product review (1 stars): Terrible Versonel customer experience.
The day one value on this is pretty high. Very high grade stainless steel, many parts and extras, the .5 cubic feet extra space over most brands is helpful. It is only until later do you realize they cur corners:
-Many other reviews bring this up, and I cannot stress enough how much of a pain a 2.5 lb C02 tank is. They have to be special ordered almost anywhere, and are almost always some kind of exchange from an industrial application-you'll give a new tank away and get one on its last legs when you go to exchange, not to mention the smaller tanks are more money to exchange due to their uncommon use. A more common 5lb tank will be about one hundred.
-The air system is extremely low quality. All of the fittings are odd sizes. If you use a corny keg, you'll likely have to replace the whole system with the standard size fixtures (including the regulator). This is another hundred.
-Customer service at versonel will not help you at all. They just want to sell you more parts.