Product review (1 stars): Do Not Purchase from Lincoln Direct
The dryer seems to work fine.  Not sure about the washer.  It has a gash in it from what appears to be a forklift, and has not been installed.  I did share pictures with them, but since I did not inspect everything within 48 hours Lincoln Direct refuses to address the situation, and Amazon has been no help at this point.  I would not purchase from Lincoln Direct again, and would encourage you to look elsewhere.  Their customer service is way below any reasonable standards.  It is too expensive of a piece of equipment to leave in the hopes of nameless, faceless people from far away.  Simply put, they don't care.  They already have your money, and they know you really can't take it back.