Product review (5 stars): You really CAN buy something this expensive online!
I was worried about buying something this expensive online.  I did the research on Lincoln Direct, and they appeared to be a pretty good company. I went to my local big box stores, and found that the set below this one--the 6000 model--was on sale for $800 more than this set, plus I was going to have to pay tax and $79 for delivery.  So, I thought "what the heck"....I'll give it a try.  I was not disappointed.  The delivery company called right away and made delivery when it was convenient for us. In fact, they came on a day that the wind chill was -32 degrees, and brought the units into the garage, even though their pallet jack was frozen from the cold. We unpacked them--they were in perfect condition!  They were fairly easy to install, but be sure to check out some of the other reviews--you do need an extra hose or two for the steamers.  My previous set was a Maytag top loader that we've had for 30 years with no problems--not sure this one will last that long, but they have a ton of bells and whistles that makes it almost fun to do the laundry.  The drum lights are great, and when the "check lint vent" light will let you know when you need to send your husband out to clean the vent. (Mine swore he had done it, but he found a ton of lint when he checked again, and the light went off).  The only thing I would remind you of is that these units are larger from front to back, so they are going to stick out further than your old top loader, and they have to be out from the wall a bit for the steamer.  I'm not crazy about that, but they really are cool looking, and seem to work great.  I'm glad I bought them, and would encourage you to take the chance and buy online.