Product review (5 stars): Money well spent. Love this small ice factory!!!
I was purchasing at least three 20 lb bags of ice from the supermarket a week at $3.50 each. i was finding foreign matter in the ice that was very concerning to me. Several bags contained pieces of the plastic which appeared to have been cut up from other bags and ended up in with the ice. I called the company to complain and was told someone would call me back. That never happened. the last straw was finding some sort of mysterious pink stuff embedded into the ice. this was clearly a question of health concerns now. i realize buying ice from a place i could not see was a big gamble.

now my review - my wife bought me one of these and it changed my life. I use filtered water and the ice is always nice and soft. i consume ice like mad. i love chewing on the ice which can hurt your teeth. Now I'm in ice heaven. Nice and soft ice which cannot possibly hurt the teeth like store bought ice. I thank my wife every day as this gift turned out to be the best gift I was ever given. the ice is made so fast I can't keep up!! i bought a perfect container to fill up and i run it for one day and it gives me enough ice for two to three day. If you cant get to the catch bin to empty it, the ice starts to melt and simply recycles. the sensor stops the machine when ever the bin gets to the top. This ice machine has already saved me from buying over 20 bags so far. If your situation sounds like mine, you have never spent money on anything better. For the price, it will pay for itself in just a few months. Not to mention having to carry those heavy bags up some long steps into the house. I don't miss that one bit!! The ice gets rock hard in the freezer but after you pour water into the glass, and it sits for a few minutes, the ice becomes pleasingly soft and acceptable.

Cons - Really nothing negative to say. Some folks think the catch bin should be cold to keep the ice from melting but that is solved if you tend to it while it is running. It's really no big deal for me to just collect and freeze as production is taking place.