Product review (3 stars): Lack of adequate communication
Product did not ship as defined on purchase order. Not a problem except I had to contact them. Their response was they didn't have the co tanks. They gave two options cancel order or refund cost of tank. Both a bad decision on their part. The correct answer was BACKORDER. they didn't suggest that. Never give the order up or the money back. That's just bad business .  Finally got the entire order two days after Christmas  Screwed Christmas up for my wife. Yeah, we should keep that demographic happy about buying beer equipment if you don't care. Appears to be a good product and I'm sure a great company. I think I would look at the customer service side of the equation. Hard to say I would be a return customer.......we'll see. Wife already wants to expand.