Product review (1 stars): Can I just cry now?
I order this item thinking after starting over with three kids on a fixed income, it was a gods blessing. Worked for 5 months, and I have called many times the number and voicemail is always filled. I email and I'm told all products have a 30 day warranty there sorry. A waste of 120$ is a lot for a mom on a fixed income. I'm exhausted! I have the washer part that works but the spinner started smelling like something was burning, all I could think was fire!! I had my brother in law take it apart as he repairs this type of stuff and the belt is fine connected to the washer. The whole bottom is black and looks like something melted onto it.
I can't get any answers from this company, and I'm at a total loss. I hope others do not run into this issues. I can't afford a new one nor the Matt which is why I had ordered it in the first place to save money at home. My brother in law told me to contact a lawyer about liability because the burnt smell and etc, however I just want this company to have enough respect to do the right thing. But, I feel like it was a sale and there done, I looked up reviews on the BBB and the Reviews have a lot of the same issues regarding no help with issues. I'm glad so many people seem to have good rating. I truly feel my was a manufacturer issue. I pray no one else has this scare!