Product review (1 stars): Broken in my kitchen AS I TYPE THIS!!! GRRRR
To be honest, maybe we just bought a dud. I am getting old enough to know that it just happens sometimes, but this thing is constantly breaking on us. In the first year it has been down on us 4 times. There is some type of problem with the heating element buring out the circuit board on it. On the last round, I actually smelled burning wires in the kitchen which really scared our family.
Thank GOD for the extended service plan at Home Depot or I would have pulled this thing out and towed it around the neighborhood behind our SUV.
As I type this, the unit is broken again and flashing an HE error which means a fresh heater error and burnt circuit board.
If the unit didn't break so much, I actually would give it quite high marks. It is quiet, cleans very well and SUPER heats the dish water so they are near sterile. A good looking unit as well, but it would be like getting a brand new Corvette that constantly had a wheel that fell off on you. Sure ruins the experience.

Buyer be VERY aware!