Product review (2 stars): Product shipped damaged
While the product is okay for the price, the unit was so poorly packaged that many parts arrived damaged.  The box it came in was fine, but every piece of metal for mounting the unit was bent and had to be straightened to use.  The stainless chimney parts which come inserted one inside the other were hit at some point and bent so badly in one corner I had to pound them flat.  Thus the finished product has visible damage that can't be repaired.  We had to install due to time line constraints so no time to reorder or mess with the hassle of trying to get parts replaced. I will pursue that now,
The packing inside the box consisted of a few pieces of styrofoam fitted to the fan unit and then a bunch of broken pieces haphazardly thrown in to fill the spaces.
Needless to say the unit will have to be disassembled to install the new chimney parts if we're able to get them at all.
Overall we are not pleased. We did take pictures of the damage.  It is simply appalling to find a product shipped so carelessly.