Product review (5 stars): Great Machine and Great Customer Service
I bought a refurbished Panda and it came damaged and unusable.  I took pictures of the packing box and the machine and sent it to the company.  They emailed me the next day and said they would send a new one.  I received it a week later.  I have now been using it regularly for a few weeks and love it.  My clothes come out cleaner than they did with my old washer.  If I have stained clothes, I soak them in the washer side before I turn on the agitator.  I only use about a teaspoon or so of liquid detergent and that is all that is needed.  I do use mesh bags for socks, underwear and doggie clothes, and I put jeans, shirts, etc. in without bags.  After washing, I usually have to divide the load into 2 or 3 piles to put in the spinner side.  Although Panda recommends draining the washer side and refilling to rinse clothes, I like to put them in the spinner and let the dirty water drain out and then run clean water during the spin.  Once the water that is draining is clean, I spin for a few more minutes and the clothes come out looking great.  I have a dryer, so don't spin as long as I would if I didn't have one.  The only thing I can't wash in the Panda are blanket and rugs but I have had no problem with queen sized sheets, towels and sofa throws.  I really love this machine!