Product review (1 stars): The Great Whirlpoo Hoax
June 1, 2017  for those of you still using this piece of *****, I have found that running the "soak cycle" for about 10 minutes causes the clothes to become fully saturated with water.  Cancel the soak and use the "bulk" setting (or possibly other settings).  Because the clothes are fully soaked the washer thinks there is a much bigger load.  I will put 2 to 3 times as much water in the load on all elements of the cycle.  You clothes will be somewhat cleaner.

Well we've had this piece of &*~!@# for about 3 years now.  The only setting that puts almost enough water to wash the stink out of anything is the Bulky setting

There should be a class action lawsuit against Whirlpool..