Product review (1 stars): not worth it- doesn't hold much, doesn't wash/rinse well, and customer service doesn't stand behind their product
I really wish I never bought this. I've only used it fewer than 10 times over 9 months, since it's generally faster and easier to just wash my dishes by hand. It takes over an hour to wash on the speed setting. Be aware you have to get the faucet water hot first, otherwise it takes much longer. The dishwasher doesn't hold much, so it's not really worth it- I could wash this amount of dishes quicker in the sink. If you have the exact set of dishes shown in their photos I suppose you can fit a lot, but if you have anything differently shaped, there's not much you can fit in there. And if you set the dishes in there weirdly the sprayer can't get to everything. After really not using it too many times, now my dishwasher doesn't rinse thoroughly- so I have to rinse all the dishes afterwards and let them air dry. I might as well just have washed them by hand. To try to resolve the non-rinsing issue, I've tried using less detergent but then it doesn't clean as well. This is not worth $250 at all. And Sunpentown doesn't honor its one-year warranty. I'd like to return it because it's not working satisfactorily. They say they'll replace parts, but after several phone conversations with them we can't figure out what the problem is, so they're not able to replace anything. This thing is not worth the time, trouble, or cost.