Product review (3 stars): I would have given it 4 stars for its performance but I found the output in the description some-what mis-leading.
GENERAL COMMENTS:
Let me begin by saying that if you don't use more than 4-6 standard size trays of ice /day then this machine is probably not worth it for you. No ice-machine I've seen is even a close 2nd to the ice-makers that are available in most refrigerators these days in as far as production, ease of use, convenience and quality of ice so if you have the option of purchasing or using a refrigerator with an ice-maker by all means take that option. This ice machine definitely has a learning curve and is not as turn-key as I thought, however, there are a few simple tricks you can do that will enhance it's performance and output. I would have given it 4 stars for its performance but I found the output in the description some-what deceiving. Another consideration that you will have to make is the counter space that the machine takes up.

OPERATION:
The machine produces the 1st batch of 9 bullet shaped cubes (which are 1/2+ the volume of traditional cubes) in about 6 minutes as described but succeeding batches take considerably longer. It takes from 3 to 3.5 hours to fill the hopper which is 9.5"x 5"x 4.5". The description states that the machines produces 26 lbs./day but that's if you operate it for 24 hours. When the ice comes out it is wet and it will stick together after it is put into the freezer the same as the bags of ice you buy from Walmart, C-stores, etc. The difference is that ice from these locations is made from tap water and could possibly have sanitary issues depending on how it was bagged. This machine gives you the control of sanitary handling and the option of using spring or purified water.

A few operating tips to enhance performance:
1.) When the hopper fills up, the full ice indicator light comes on and halts machine operation even after the hopper is emptied until the sensor warms up. If you desire the machine to keep operating, cover the sensor (a metal rod on the right side of the hopper) with the ice scoop, handle pointing up. If you forget, hold the sensor between your fingers until it warms up and the red indicator light goes off.
2.) Put some left over ice into the reservoir to speed up the process.
3.) Store the ice in a small bucket/container lined with a bag, that way you can pull the bag out and bang it on the counter if the cubes freeze together and then easily put them back in the bucket.

I hope this review will help you to make an informed decision about whether or not this machine is right for you.