Product review (5 stars): Very pleased
The hood arrived quickly and is even nicer than we expected. We had to hire someone to install the exhaust from kitchen through the attic and out of the roof, so he also installed this for us. It went up quickly however, so I assume it wasn't too complicated. We love the LED lights - it goes great with our new Samsung appliances. This hood upgrades andd "makes" the appliance package in our kitchen.

We had our hood 6 months before we finally had it installed (waiting on other parts of the kitchen to be ready) and when we finally got it up and took off the protective plastic we noticed some dents in our chimney - they likely occured during shipping but were not visible before removing the protective plastic. It was too late for a shipping claim, but the owner/representative at the company was very easy to get a hold of and work with, and she even worked with us on a replacement price. Kudos to great customer service!