Product review (1 stars): VERY Poor Results for us
I purchased this disposal based on my research and other reviews from different websites. I purchased my disposal in Feb. 2012 as a part of a kitchen remodeling project. We had a very good Kenmore disposal that was about 5 years old. We thought hard about keeping the Kenmore, and just reinstalling it under the new sink, and I sure wish we had! I must have gotten the lemon of the production line that year! I had it professionally installed by the plumber, who was a subcontractor, on this job. My first concern was how much more space it took up under the sink. I knew it was on the larger side and we made it work. In the first couple months, it seemed to be working okay and was VERY quiet [as advertised]. After a few months we began to consistently smell decaying food and began our journey of having to remove the rubber baffle and stick our hand in it to remove food that was ground down, but seemingly never small enough to get through grinding holes, and be removed from the disposal. It seemed that we had to run the thing for a good three to five minutes to just get the food ground down. I am very disappointed that after a year of having to do this on a regular basis, we are wishing we had just reinstalled that Kenmore. Here we are in July of 2013, and we are just weary of consistently having to remove food by hand and sticking baking soda in the drain to kill the smell. I contacted Kitchenaid and they were little help, only offering to give me a referral to a plumber who could check it out. We are going back to purchase a Kenmore. I gave this disposal one star solely based on how quiet the disposal is.