Product review (1 stars): Samsung does NOT care that their dryer is junk
Bought on July 12th 2015. Drum failed Dec 18th 2015. The drum developed a hole about the size of a nickel and a crack. Called Samsung and they seemed on top of it, but I do not feel that they are. The part was out of stock. The part finally arrived January 11th 2015. It was damaged. So now I am nearly a month without a dryer that only lasted 5 months and I don't expect Samsung will have any parts in stock again, so there is another month without my NEW dryer. And if they don't figure out how to pack a part so it isn't damaged in shipping then this may be a never ending story. Very disappointed in Samsung's quality,their ability to package replacement parts, and their ability to stock replacement parts. Will not buy another appliance from them