Product review (1 stars): terrible Samsung warranty service!
I did not buy this microwave from Amazon.
The microwave worked fine, while it worked.
Less than 5 months old and it died. No power, I checked the outlet and it still had power but microwave is dead. Long story short, after I have had to change my travel plans for two different weeks now, it looks like Samsung "MAY" finally get someone here to "look" at this unit (2 days short of being broke 4 weeks, yes 4 weeks before they send someone). And I even live in an Urban area.  Very, very poor customer service and warranty claims for Samsung.
You have been warned, avoid at all cost.