Product review (3 stars): So it took us more than a month to get this vent hood working and lots of time wasted to attend the appointments just to install and the ...
The product was defective upon received. After installing, it won't turn on. We had to contact Zephyr to replace the electric board. Zephyr sent us the new electric board and it still would NOT turn on. Contacted Zephyr again for the 2nd time to send another new electric board, and the second one finally work. So it took us more than a month to get this vent hood working and lots of time wasted to attend the appointments just to install and the repair the brand new vent hood to work. After what we paid, I expect the vent hood to work out of the box.

Now on the vent hood itself (after we get it to turn on), it works as expected on the performance. It is quite LOUD but did a good job in sucking the air. I have to crack the window open when use in the highest setting to avoid back draft. If I can go back, I will probably get a different vent hood that is quieter and work upon installing.