Product review (1 stars): save your money
worked great for about a week then started leaking all over. threw a belt a few days later. contacted customer service and they were less than helpful. gave us vague and confusing "instructions" and pictures on how to fix the problems. not being a mechanic it was very difficult to try to repair it. finally got the belt back on after disasssembling the base and motor. managed to get the nut that holds the seal on tightened. that lasted one use before loosening and the leak returning. the leak mind you being right next to the electric wiring and motor. the wiring is not sealed up versus water and is hanging loose right next to the spinning belt and flywheel. tried contacting the company for a refund or replacement and they said we would have to pay for shipping both ways - much more than just buying a brand new one. when and if it works it works ok but quality is very poor and customer service is horrible! save your money and get a bucket and plunger and do laundry manually.