Product review (5 stars): Saved My Favorite Slow Cooker
The handle on the lid for my West Bend slow cooker cracked and broke into pieces and when I called the company, they told me my model was discontinued, but they could send me a different handle for like $13.  They recommended that I go to my local hardware store and find a replacement there. I did, but was unable to find one.  On a whim, I searched Amazon and found this one.  I had to work a little to get the screw in, because it is just barely long enough, but I did get it in, and it seems nice and tight.  The metal part gets a little hot when the crock pot is on, but other than that, it is perfect.