Product review (1 stars): Like Riding a Bull in a Rodeo
Whirlpool was the brand of choice for washers and dryers for decades. As proof, CONSUMER REPORT consistently rated highly, and the prices were very good. Like Magtag and all other reliable products, everything went gone downhill; and Whirlpool was no exception.
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On 1.3 months after purchase, the unit became unstable during spinning. It vibrated, moved, and danced like a bull in a rodeo show. I re-positioned the washer and literally threw myself on top, thinking that 166 pounds would steady the washer. To no effect, it danced away. . . .Now I know what cowboys do in a rodeo.
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In the past, when an old washer became unstable like that, I opened the door and re-position the heavy towels inside. On this unit, it was impossible, for the electronics kept the door under lock.
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Getting it repaired was another problem. It took two weeks to get a factory authorized technician. Ordering the replacement part required an additional month. When it arrived, another three weeks wait was required for the repair man to come.
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If something else went bad or repairs did not work, I had to wait 31 days before reporting the incident. Apparently, Whirlpool would not pay for repairs until a month has lapsed.
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UPDATE: Three months after the above repairs, the control board went bad. Clothes were very wet after spinning.