Product review (2 stars): SERVICE WAS EXCELLENT BUT ITEM ORDERED WAS MUCH BIGGER THAN EXPECTED AND ...
SERVICE WAS EXCELLENT BUT ITEM ORDERED WAS MUCH BIGGER THAN EXPECTED AND VERY DIFFICULT TO HANDLE REGARDING LIFTING AND GIVING CURL TO HAIR.  I AM VERY PETITE AND HAVE A FRAIL RIGHT ARM AFTER A FALL, I AM ALSO IN MY 70'S BUT ATTEMPT TO KEEP MY HAIR AS I ALWAYS DID.  THE ROTARY STYLERS SEEMED TO BE THE ANSWER BUT AFTER TRYING TO FIND THE CORRECT ONE I HAVE GIVEN UP.  THE ROTATING BRUSHES ARE VERY LARGE, BIG, WIDE, AND HARD TO HOLD DURING STYLING OF HAIR.  SHORT HAIR WOULD POSSIBLY BE FINE, SHORT AND LAYERED JUST TO GIVE VOLUME, BUT SHOULDER LENGTH LAYERED FINE HAIR, WHICH NEEDS A SLIGHT CURL, GETS TANGLED OR JUST 'DRIES' AS IN AN ORDINARY HAIR DRYER.  HOWEVER, I THANK YOU FOR YOUR SERVICE, I RETURNED IT WITH NO PROBLEM, THE ONE I RETURNED WAS ALSO FAULTY.  I DID NOT RECEIVE POSTAGE REFUND THOUGH, NOT SURE WHAT THE POSITION ON THIS WAS.  OTHERWISE I AM HAPPY AND WILL ORDER OTHER ITEMS AGAIN, AS MY HUSBAND AND I OFTEN DO WITHOUT COMPLAINT.  THANK YOU.  PATRICIA KIRBY.