Product review (1 stars): On my 2nd replacement, refuse to have a 3rd. Changing Brand
We Had a set of whirlpool duet for 10 years, was repaired countless times in that time frame.  When the washer failed my repairman said to buy a new set instead of fixing. Ironically he wanted me to by another Whirlpool, most likely so he had something to fix in the future. I did however like how the set washed and dried so I purchased this set.

Had a two week wait for my order. The day my set was installed I washed the washer out with Affresh as recommended by the manufacturer. The machine broke, one of the plastic fins inside the machine shattered.  I called for a replacement and was told to go ahead and wash, that it would not effect the wash cycle.  I did so, since I didn't want to wait yet another 2 weeks, making it a month since I had a functioning machine.  The very first load it didn't spin the water out.  It was hit or miss whether the spin cycle would work.  When it didn't the articles were soaked to the max & couldn't be placed in the dryer for obvious reasons.  Had to rewash and pray that it would work. Usually I ended up hanging it out to dry, bare in mind that it weighed 5 pounds or more from the article being saturated, line drying was not possible.  I put up with the thinking that this particular washer was a lemon and was getting it's replacement soon.

Two weeks later... The new washer is installed. I show the repair man the beautiful destructive nature of Affresh tablets(developed by Whirlpool to clean front loaders & dishwashers monthly). & I informed him about the spin malfunction.

First wash of the second machine... DIDN'T SPIN! I tried the rinse, drain, spin function and removed the rinse from the cycle so that it would just spin.  Was on highest spin cycle, it tumbled around for 25 minutes according to the retarded "sensor".  The machine stopped when the sensor said it was wrung out. HAHA! Was amazed how wet it was, as if every cell in the throw blanket had absorbed as much water as possible. It had to weigh at least 10 pounds and no way could be dried in the dryer.

Called Lowes, do not want this brand.  Will replace with set of my choosing.  They wanted me to call a repair man so the issue could be documented.  No, like I want to wait another 2 weeks for a repair man, then 2 more weeks for a replacement.  I don't want to have a 3 month saga to get a washer/dryer set that is functioning.  It's not like it's a 2 dollar item you can forget about, it's a 2 thousand dollar investment. It's disgusting.  I am sure that the manufacture knows about the issue, especially when companies have to replace the defective machines. I believe Lowes is stalling until my exchange time frame has ended. My repair man suggested this brand, I believe so that I would be a continued customer.  I will exchange for a brand that he doesn't service.

I checked out as many reviews on this product as I could, one woman is on her 5th replacement. Several others are similar to my experiences.

CONS:  Simply put, I HATE this machine.
  Doesn't spin. When it does, not to the speed the manufacturer professes.
  Wash cycles missing important ones. Such as "spin only" "rinse only"
  SENSOR!!  The sensor with no sense.
  Wash times. Up to 3 hours for a small load of wash, thanks to sensor.
  Machine actually has an AFFRESH cycle.  Go ahead and destroy that washer drum!
  Smells, your clothing will smell as well.  Chemical and mildew scent. I realize that monthly a front loader needs washed out (I suggest TIDE washer cleaner, I swear by it) This however smells from the first wash.  I was sickened by the smell of my wash cloths when I went to wash my face. YUCK! The smell actually permeated my laundry room and dining room, potent. & keep in mind that everyone will think you stink when you wear your freshly washed clothing from your brand new expensive washing machine, LOVELY!

PROS: Nice end of cycle melody
  Classy looking

So I now have a task of looking for yet another set of washer/dryer. Almost 2 months out and 2 grand out of pocket.  I found a pair I liked with great reviews from Electrolux.  I hope I am not making yet another mistake.

I recommend this machine to any and all who would like to spend endless amounts of time on customer service calls, awaiting service repairmen, and having a new machine delivered bi-weekly.  If this is your thing then by all means go ahead and purchase this POS!