Product review (1 stars): Poor quality and poor customer service
I bought this refrigerator 2 years ago. First, do not put anything of any weight on the refrigerator door. I put a gallon of milk on it, and the shelf broke. After making many aggravating calls to Samsung, we received the correct replacement 6 months later after receiving 3 incorrect shelves and being told repeatedly they were the right shelves. They weren't even a close match - 2 were shaped differently and one was an inside shelf, not a door shelf at all. Second, you must have both ice makers on at the same time. It is impossible to turn just one off. Also, the bottom ice maker stopped working for a few months and then out of the blue started working again. The top ice maker constantly gets jammed and freezes over. The outside water/ice dispenser drips after filling your glass and if not wiped up winds up on your floor or dripping down the stainless steel finish. Ugh!! I also had a problem with a Samsung microwave within one year of use. Customer service was a nightmare. I would never buy another Samsung appliance again.