Product review (1 stars): Bad product and even worse customer service, perhaps even constituting consumer fraud!!
Horrible product.  Received beverage cooler in good condition, plugged it in, and it looked great and cooled well  ---- for about a week.  The blue light is cool, but the refrigerator was not.  The refrigerator never got below 40 degress, and stayed below 45 degrees for only the first few days.  Afte a week, the refrigerator would not cool below 55 degrees.  I emailed and called.  I spent hours trying to find someone to help me, including getting disconnected twice.  I finally talked with someone who provided some technical assistance who told me not to cover the holes as that would impede the cooling effect, so I did that even though it makes no sense because the cooler only holds a fraction of the number of cans advertised.  In addition, they told me to make sure the back is at least 3 inches from the wall, so I moved it further from the wall even though it was already a few inches away.  Keep in mind that this is advertised as a "built-in" cooler that is supposed to be under a counter and not sticking 5 inches out of the counter -- makes no sense and doesn't look good.  Nonetheless, I did what was suggested and this was virturally no help - the cooler still would not cool below 55 degrees.

I then called back to request a refund, but they would not refund the money without me returning (at my expense) the cooler in the original packaging, which I of course had thrown out after a few days because it seemed to be working at the time.  Without the original packaging, they would not return it.  However, they said if I ordered another one, paid for it in full and then used the same packaging, I could then return it (at my cost).  Only then would they refund the cost of the original unit.  Of course, then I'm out shipping charges and based on the reviews I see here, I would be stuck with another cooler that doesn't work.

I followed up with another person in customer service who confided that this beverage cooler was designed with the same