Product review (4 stars): PLASTIC but Functional
<div id="video-block-RRWHDMLJQUPGG" class="a-section a-spacing-small a-spacing-top-mini video-block"></div><input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/C1kJhlgu5WS.mp4" class="video-url"><input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/91bhr6TyTtS.png" class="video-slate-img-url">&nbsp;The coupler is entirely PLASTIC. This purchase was a scam since a coupler with the METAL insert is pictured. Other than this issue, the coupler performs correctly and the motor runs quietly. The black linkage ring seemed sturdier than the existing type on my washer so I replaced the entire 3 piece apparatus.

Note: Please watch entire video to see wash and spin with new coupler installed.