Product review (3 stars): Disappointed
We have always had Kenmore appliances and were mostly very pleased.  We built a new house and I wanted upscale appliances.  I told our appliance salesperson I wanted a dishwasher that would not give me a moment's trouble and I didn't want to hear it running.  I have been very happy for 4 years.....then a part basically fell part because, according to the repairman, I have been using too much detergent!  I use the pre-packaged, plastic enclosed, pre-measured Cascade packets.  He also said not to use gel detergent, although the dishwasher control panel has a selection for either "gel" or "2-in1 tabs" (I think the tabs are a Miele product they want you to buy).  Also, had to wait ONE WEEK for repairman to come in.  Husband ordered part (because of course repairman didn't have one) and had it over-nighted to avoid divorce proceedings.  I want my Kenmore back.