Product review (2 stars): Do not buy! (Earlier version of model with glass lasted about 3 years)
It gets two stars because we love the look of this stove vent (ours has glass--an earlier version) and it worked great for about 3 years, then it died. I called customer support and they seemed super supportive, saying I probably needed a new circuit board. They were going to call me back with information about parts out of warranty. A new circuit board would be about $45 with free shipping (for my troubles). I called back after a week of not hearing anything and left a message. No return call. I called again and left another message. No return call. I'm VERY disappointed with this company. Besides that this vent should have lasted longer than 3 years, they should at least be willing to help as much as possible. Now we have a very expensive decoration hanging from our ceiling.