Product review (1 stars): Poor quality and non-existent customer support
I bought this unit in January 2009 and within a few months the arm that lifts the icecubes into the basket snapped and broke.  Shortly thereafter, the plastic portion holding the handle in the basket broke as well.  Now, the only way I can get ice cubes out of it is to manually push them down from the prongs and use a utensil to reach in for the ice.  Stuff breaks, I get it.  When under warranty, I expect the manufacturer to step up to the plate and fix it.

Danby has proven inaccessible and customer unfriendly.  I've tried since Oct 2009 to get the replacement parts, only to get a runaround between Danby and its local repair shop that is over 30 miles away.  No callbacks from repair shop despite many tries.  Unfortunately, I think this unit is going to the recycler.

If you're buying it, expect to keep it for a short term and hope you don't need support.