Product review (5 stars): GREAT customer service!!!!!!!
My sister ordered this and she happened to order the wrong item, we needed a hood for a island, not wall mount! I ended up sending this back to the seller and during the shipment the glass broke. They ended up giving me a full refund, even tho it was not their fault, the shipping company (ups) should have given me the refund since it was their fault that it broke. Great customer service!