Product review (1 stars): Bad design flaw
This was the 8th Bosch appliance I have purchased. I have been happy with all of them. However this range hood is very poorly designed. It has a ducted and a non-ducted option. I have a duct and do not wish to recirculate the smoke and cooking smells back into my house. However, even though the hood has been set to vent out (I even had the technician come out a second time to check), some of the air still comes through the top and recirculates back into my home. This seems to be a very bad design flaw. When the hood is set to vent outside, the top should close completely so that none of the air is recirculated back into the home. To me this seems pretty logical. Why would I want the smoke to go back into the house? It's not a ton of air that is coming back and Bosch customer service has told me that this is just back flow and is inevitable. They told me that some air coming back into the house is normal. This is unacceptable to me especially given the price of Bosch appliances and their reputation.