Product review (4 stars): Is this a re-modeled Carbrio?
I wonder if they have re-designed this washer since the bad reviews?  I was ready to send it back after the first week; but we're on a well and wanted the reduced water.  So, I only run towels, sheets, small rugs--anything bulky on 'bulky loads', and it never gets unbalanced.  I frequently hang clothes outside, so I use the 'casual' setting so that they are not so wrinkled.  My clothes seem to be getting cleaner as I work with the machine and carefully choose all the settings.  I'm using Seventh Generation soap and on many loads I set it for an extra rinse.

Lowe's told me I could switch to an agitator-mechanical washer- if I wanted to return the Cabrio; but I'm beginning to like it.  It would be good if it came with a short "Please read--this is a different way to wash' pamphlet.

If it eventually turns ugly; I'll comment again.  As of July 2011, though, I'm beginning to really like this washer.  I've never had anything but Whirlpool appliances; so maybe my mindset is that I should assume it's good, and I needed to learn how to use it.