Product review (1 stars): Terrible Machine & Service
I bought this very expensive washer 2 years ago and have had nothing but problems. Within a month of owning the machine it quit balancing the loads and would either spin forever or not spin at all leaving me with soaking wet clothes. In addition there was a loud knocking noise, burning rubber smell and small rubber particles all over my clothes.  The gasket was stained brown within the first weeks of use despite leaving it open after every wash to dry completely and using all color & fragrant free HE detergent and softener.  I went back and forth with Elextrolux over the repair - terrible service.  Boot was replaced ...same problems. They then wanted to replace the drum and other parts. I argued I wanted a replacement not a refurbished machine in replace of the new machine I bought.  After MUCH going back and forth and weeks without a working washer they finally replaced the unit.

Two years later the machine still has trouble self balancing which it must do before it will spin.  12 minutes left in the cycle can mean hours while it continually tries to self balance. Gasket is discolored, smells and impossible to clean. If it wasn't so expensive I would have had it hauled it to the junk yard by now. I wish I could give this 0 stars.