Product review (4 stars): A five, if not for the dent :(
I initially received my Keg dispenser and was extremely disappointed.  After putting it together, it leaned forward.  The temperature setting was not going down and it had a huge dent in it.  I contacted costumer service, as it states in the packaging and did not hear anything back.  I gave it an initial rating of a 3 because of my dissatisfaction,  but when I did not hear back from customer service, I went in and changed my rating to a 1.  I day or so later, I was contacted by customer service and since then, things have been good.  The tilt problem was on me, I put the wheels on backwards.  Front on back and back on front.  Make sure that you use you tube to assist you.  There are limited directions in the packaging.  As for the temperature problem, I simply need to move the thermometer to the bottom of the keg.  However, if that does not work, Steve (from customer service) has emailed me with his personal contact information and as assured me that I can call him anytime and he will walk me through how to lower the temperature on the keg dispenser.  He says that  it takes about 10 minutes on the phone.  At this point, I am satisfied with my purchase with the exception of Amazon.  I love amazon, but they let me down this time.  My product came with a huge dent in it.  It was very challenging to get out of the packaging and I destroyed the boxes in doing so.  The dent is on the bottom back right of the dispenser and is not hugely visible, so it is not worth it to me to send it back, but for $600 it stinks :(