Product review (5 stars): Excellent Quality and Good Customer Service
I purchased this dishwasher about 3 weeks ago, and a few days ago the faucet connector came apart as I was detaching it from the faucet after doing a load. I have been very happy with the dishwasher otherwise - the construction quality and features are excellent, and even the manual is good. However when I investigated replacement parts for it, I found that I am far from the only one having this problem. So I called the Customer Support 800 number in the manual and quickly got to speak to a real person (!) and explained that the faucet assembly has come apart more than once, and while I was able to figure out how to get it back together correctly the first time, the second time, one of the four ball bearings went down the drain.

She did not seem surprised by this and told me she would send me a replacement for the faucet assembly right away. I received it three days later. I am still using the original assembly for now with just three ball bearings, and from now on am going to be very careful when I attach or detach it from the faucet, as well as always do it over a tub so nothing can fall down the drain. But if anything does happen, I have a replacement assembly ready!

All in all, I recommend this dishwasher - it does an excellent job of washing with no streaks or spotting and is sturdy and easy to roll to and from the sink.