Product review (2 stars): Premium price for a shoddy product
This review is for CS1301, the previous generation of the same Liebherr refrigerator which I bought 4 years ago. 2 1/2 years after my purchase, the freezer failed to freeze. Since it was out of the short 1-year factory warranty I had to paid for the service referred to by the Liebherr customer service hot line. That service call was $850 to replace a sensor and fan. For that much money I could have bought a brand new stainless steel LG fridge of a larger capacity!
A few months later the icemaker broke. The replacement ice tray assembly (which I ordered directly from Liebherr) cost $110. The new tray lasted about 2 months before it broke again.
I am totally disappointed with Liebherr product quality. I wish I had not chosen the product solely by its good looks. But the fact is, Liebherr is a niche player in the US and there is very limited review of its product quality. I simply did not have much data to base an informed buying decision on and took a chance on Liebherr. That turns out to be an expensive mistake.