Product review (5 stars): I found after my ice maker stopped working that I ...
I found after my ice maker stopped working that I just wasn't cleaning it out often enough. It's just ice and water, right? Yes, but "stuff" still accumulates and affects the ice making process. I strongly suggest you clean  it out absolutely no less then once every two weeks. I've had no more problems now that I clean it out often. I think Emerson should emphasize more the need to clean it out and explain that if it stops working, not cleaning it out is probably why it isn't working properly.