Product review (5 stars): Great product
The product did take a little extra time in being delivered; however, I gave it a 5 star because not only did we receive top notch response and service but the company called us until they knew we were satisfied with their product. This product does not come with the 0-ring so when we called they immediately put it in the mail to us at no charge (apparently Amazon uses a universal photo). Due to the picture, when we received the tub outer, we noticed it was the wrong part (difference in temperature control slot). We had to call them again regarding returning it and couldn't believe how easy it was to request a return RMA and instructions. I will definitely order from them again and they will be the first company I contact. We couldn't have had better service or received a higher quality product.