Product review (3 stars): We received a dented machine twice. Igloo has quality control issues.
This icemaker served as a Christmas gift for my parents. Unfortunately, it arrived damaged with a very large dent in the stainless steel on one of the sides. Amazon replaced it, but when it arrived the replacement was also dented. There was no problem with the packaging, so it seems clear there is a problem with merchandise handling and quality control at the manufacturing facility. The second unit works, though, and my folks don't want to deal with the hassle of another return. We just hope this one lasts. We expected better from the Igloo brand.