Product review (1 stars): JUNK!!!!!
I purchased this convection microwave in 2013. it has great features.  So why the one star? Almost a year to the day in 2014 the keyboard stopped working and gave a F2E1 error. Technician came out and replaced the keyboard.  Almost a year to the day in 2015 the same thing happened. Cost me $157 dollars in labor to get it replaced to the second time.  Today February 24, 2016, it is out again. On Monday they are going to come and fix it and I  will be out another $157 dollars unless they have gone up.  This Microwave has not been abused in any way, just normal household use.  KitchenAid used to be top of the line but this is clearly not the case anymore. Looking at reviews on other sites I see that this is experience is not unique to us.  I  would advise everyone to stay clear of this piece of junk. If zero stars was an option I would give it.