Product review (2 stars): Significant Quality and Design Issues
This product was a disappointment from the outset.  First, it arrived with significant damage to the side, but there was no corresponding damage to the foam or packaging, suggesting that it was defective when packed and shipped.  I needed to reverse the door, and when I did so, it became apparent that one of the two screws supporting the bottom hinge had broken off in the socket during assembly, and the door was only held on by one remaining screw.  Inspection of the rest of the unit revealed crude machining, poor quality hardware, and generally poor workmanship and materials.  From a design perspective, be aware that the temperature control is ON THE BACK, so if the unit is placed in a recess or cabinet, you cannot reach the controls.  Also, the evaporation tray is inaccessible from the front for cleaning.  I did not make any effort to make a claim or return it, because I needed to use it immediately, so I cannot comment on customer service.  I simply hammered out the dents, and placed it in use.  It does cool, but has to be set high to reach a temperature that most mini-fridges would reach on medium.  It is fairly quiet in operation, but rattles if moved.  Functionally it is adequate, but I would certainly not buy this brand again.