Product review (4 stars): Great Washer But Takes A Little Getting Used To
When doing the first load our first observation was "hey there's not enough water in there"! However we stuck with it and paid attention to the directions and low and behold, it does a GREAT JOB!

We were used to our old machines and our Mom's machines and Grandma's machines that submerged everything under water. I think that gets drilled into you unconsciously over time and then someone comes along with a new idea that seems radically different... and we think "hey something's wrong here". A little research on the technology involved and paying close attention to the directions you'll learn that it doesn't take oceans of water to do a good job... and this machine definitely does a great job. The only reason we gave it 4 (instead of 5) stars is that we're still trying to figure out the correct method of using additives like OxiClean and Biz. I know there's a way but I wish they would have made it clear up front so we didn't have to dig for the info.