Product review (4 stars): So far, so good.
So far, so good. We've made lots of ice - so much better than stopping at the store every few days. We've found that emptying the cup into a bag stored in the freezer, letting it sit a bit, and then breaking it up and pouring into a container in the freezer once it's full works very well. The ice is soft and tends to stick together in the machine, partly because it's not freezing temp inside (otherwise the water would just make a big block of ice that wouldn't fit into a cup lol).