Product review (5 stars): Fixed water overflow problem
For years my ice maker has produced mostly shattered ice cubes, finding a solid cube was rare. In the last few months I also started to have major problems with the ice maker overflowing and freezing up. I probably pulled the whole ice maker and bucket out a dozen times to let it completly defrost after it had overflowed and formed a giant ice glob.

I finally got tired of dealing with this and was about to buy a replacement ice maker when stumbling across this part. I didn't think the tray alone could be causing the problems I was having but after reading another review with similar problems I decided to give it a shot before ordering a whole new unit.

The new tray looked exactly like the old except for a shine on the new one indicating a much smoother surface. Overtime the surface of the old tray had worn and become rough enough that the ice was sticking to it instead of breaking out cleanly. When dumping ice into the bucket this caused the ice to shatter and leave chunks stuck to the tray which eventually caused overflows.

For the first time in years I have a ice bucket full of solid ice cubes instead of shattered pieces! I had no idea the tray would make such a big difference! If you are having any problems like this I highly recommend trying a replacement tray.