Product review (1 stars): Samsung customer service was SUPER helpful. After waiting on hold for an hour ...
If you're looking to buy an $800 turd this is the dryer for you. I had this dryer for 13 months before it quit working, one month after the warranty ended. Samsung customer service was SUPER helpful. After waiting on hold for an hour they asked me questions like, "Is it plugged in? Have you checked the lint filter?"

So I called two local repairmen, neither of them could fix the dryer for what it is worth. They informed me that Samsung dryers break all the time and I'd be better off buying a new dryer. I'm stuck having to buy a new dryer Samsung will never get another dime from me.

After reading the other reviews on this dryer and pretty much every other Samsung dryer I realize that this is a pretty common problem. Hopefully these reviews will encourage you not to buy Samsung.