Product review (2 stars): Look elsewhere, this product will give you headaches.
Not very happy with this appliance, we have had it about 18 months and it needs repair for the 4th time. The first time it went wrong, we were without an oven for a month as the part wasn't available. It failed again shortly after and took two repair visits to get it fixed. Today when running the self cleaning oven mode, the inner door glass just shattered. I will probably replace this myself as it is not a complicated job, but for such a new oven it is quite unacceptable. We will soldier on with it for a while longer, but to be honest we are already researching replacements, an oven that goes wrong every six months is an inconvenience to say the least.
When it does work, it cooks quite well, just wish it was more reliable.
As a previous reviewer said, Bosch customer service isn't very helpful, you will end up tracking down your own repair guy.
I would not recommend this appliance, I always regarded Bosch as a quality product, but my experience with this product has me thinking again.