Product review (1 stars): Great customer service, packing & shipping for a BAD filter!
!!This filter is a disappointment!!

Taste did NOT improve!

Tried another in case it was just that filter.

Water from a third filter tasted bad (Okay, I was slow to decide).

Water tastes bad via these filters!!  We put a factory filter on and water tastes good.  I'll pay the price and go with the good filter.