Product review (1 stars): Wow, no pride on the merchandise, even doesn't last a year.
Wow, you guys are good.  After I received a machine 58days pump stop working, even I follow the direction to clean.  Defected pump.  I contacted Luma, by e-mail, I got reply back and I had question in my mind.  I was wondering what is this charge on $192, it's a shipping, and Ezzy, said, Oh!, no problem, would you like to take advantage of warranty?  If we can not repair we will mail you a brand new ice maker.  There will be $192 for shipping and handling for round trip.  "You may purchase a Prepaid FedEx Label for returning the unit to our California service center. An additional charge of $192will apply. Please contact our customer support line if you would like to purchase a label."  And I said no thank you, $192 plus $20 more dollar then I can order new one.  I read review before I purchased.  It wasn't good, but I tried anyway.  No returning at this after 58 days.  No pride for the merchandise, that's how you rip off right!?  Smart!!  It is going to dumpster.  Wow, you guys are very good!  That's how you do business!  And she said claim closed.  Wow.