Product review (5 stars): Cheap & easy fix for a huge problem
Fixed the notorious KitchenAid freezer-leaking issue. A thank you to all of the people on youtube who made this fix known. I wonder how many people bought new refrigerators like I was considering (or at a minimum spending $200+ on a service call)? Simple fix for a relatively handy person. The hardest part was the preparation (emptying the freezer and finding a spot for everything) and then making sure all of the ice is melted and can properly drain through the tube. The actual process of installing it took 10 minutes including removing the back panel of the refrigerator. Although it's tempting to replace the drain and put everything back and skip the bother of melting the ice, it is critical to ensure the ice blockage melts before putting the freezer back in service otherwise the problem of the blocked drain will still exist. Replace the drain, then take the time to use a hairdryer and melt the ice that you can't see. I highly suggest watching it done on youtube prior to doing it.