Product review (1 stars): Very Load Spin Cycle - Bearing-Drive Outer Tub issue -Known problem- Not Warrantied
When I purchased this washer 3 years ago, I thought it was the best, however, in just less then 3 years old, with minimal use (2 person household doing approx 3 loads a week), the washer started to sound like a jet engine when going through the spin cycle.  I checked to see that it was seated properly (it was), and thought that since it was still working, that was just how it was. Months later I noticed that some sort of brownish leak was splewing from underneath the washer, so I had a repair man come out to view the problem.  He said that it sounded like a bearing problem, but since he was not an authorized Maytag repaiman, that I should call one that was, because it may be warrantied.  I did that, and was told that the problem that I was having, which they described to me exactly, was common, and that the parts and labors would easily be over $500.00 and that I should call Maytag directly, and that maybe they could help.  I spoke with the initial Maytag CS person, and then supposedly a supervisor, neither of which had anything to say other than the canned response that my issue wasn't warrantied, and there was nothing they could do.  Needless to say, I expect a quality appliance to last more than 3 years, and I am very disapointed that Maytag has resorted to selling junk.  I have 3 other Maytag appliances in my home, but will never buy another one, as it appears that they are no longer in the business of making quality products, and certainly are not standing behind them when there is a known issue.