Product review (1 stars): The washer is quiet and looks pretty is about the most positive thing I can say
I'll start by agreeing with the previous reviews about having to thoroughly rinse before putting the dishes into the washer. Once that is done a liquid detergent with rinse aid is mandatory but still have to add borax to prevent spots etc. The washer is quiet and looks pretty is about the most positive thing I can say. I still would have been sorta happy with my purchase if the customer support were responsive or respective of the warranty. I spent more than 4 hours (got cut off etc.) with customer service and tech support, for them to tell me I have to pay $180 flat rate fee just to get a tech to show up. Even more for him to order the warranty part($45) that he's going to charge more to install, and won't order unless he installs, it makes the warranty a joke. I accept that labor is only covered for the first year but when their own tech support diagnosed the display being bad they should just send the part for me to replace. I install and repair A/C units (informed them of this) and up until now LG mini split air conditioners, and have never had to jump through so many hoops just to be let down. I've haven't had any issue getting warranty parts after diagnosing with tech support for any other manufacturer.  Maybe this is the wave of the future, but I'll never buy or sell/recommend LG to another customer again. I don't feel LG makes bad products I just wouldn't want anyone to go through the warranty experience I have.