Product review (1 stars): Damaged and Dead On Arrival
My unit arrived with a large dent in the back of the unit due to poor packing for the weight and size of the unit.  I would have kept the unit but it was dead on arrival.  The compressor refused to operate and as a result it would not make ice.  I might also note this is a very large unit.  It is much larger than the one it was intended to replace (which lasted less than one year).