Product review (5 stars): Check and clean filters after each load, replace or wash them as they get filthy and it will serve you for a long time.
I purchased this dryer back in June 2017 and it's July 2018 now and it still works and hasn't given me any trouble at all. It had survived move from SF bay area to LA with minimal dent and still working. Can't say the same about other things got damaged by movers sigh.

Condo we rented in SF had no washer and dryer and I had to drug dirty laundry to local laundromat. After a while I got fed up with those trips since we lived in a bay area cost of doing laundry was way more expensive than anywhere else and parking was a nightmare. Also, I had to leave 2 little kids at home with my husband and get constant calls and messages from him asking when I am coming home since he couldn't handle them. Ugh
So after one of those trips I got online and got this mighty little helper. I also bought a washing machine but through another store. I would've gotten it from Amazon if it wasn't on back order and I couldn't wait a month.

With 2 little kids and husbands gym clothes I do 4 loads of laundry per week. In a bay area one load of wash and dry was roughly costing $4 to $6 /depending if I had to use larger washer for big blankets and jackets and extra drying cycle/ and with 4 loads I spent at least $16 a week. By now my dryer had paid off itself and honestly working overtime. If it stops working I will just get another one since it pays itself in less than a year and it saves my sanity by not having to get out of the door to do laundry.

When we had to move to LA my husband wanted to get rid of our washer and dryer but I insisted on taking them just in case and I am glad I did. Now that we live in LA there is a laundry room in our building complex but with only 2 washers and 2 dryers, trying to have laundry done was getting impossible since some people would leave their stuff in there for hours. Going up and down the stairs to check when that "special" person/people get their things out was driving me nuts.

I see that many people complain about this dryer and I believe it's because of their own fault. Yes it can have manufacturing defect and can be damaged while shipped and delivery guys can drop it and those can be the cause of mulfunction but I also know that people can be ignorants. I am certain most of those negative reviewers failed to clean lint after each load and accumulated lint would make machine heat up and quit working. I have my dryer on the floor and It was inconvenient to bend over to remove and clean lint compartment at first but I got used to it and since I take care of this machine it hasn't given me any issues yet. If you don't check and clean your filters lint will start accumulating around and behind the filter and simply go into the motor. Remember this is not a regular dryer and not built the same way. Filter gets dirty pretty fast and has to be washed often and I recommend getting generic ones here on Amazon for backup. They cost around $5.50 for 4 round exhaust/lint and 1 small intake filter.

The door hinge is made of plastic so you have to be careful not to pull it down and certainly not let kids touch it. There is no start button, it starts once you turn the knob to desired time.

Avoid overstuffing it that may also be the cause of motor overheating. I have a Magic Chef 1.6 cu ft Topload Compact Washer which I also don't overload and after 1 wash I separate load in half and do 2 cycles in drying machine even though it has 2.6 cu. ft. capacity I make sure clothes can freely move inside and dry evenly.

First time use: I recommend wiping it down inside to remove any manufacturing chemical residue. Check if exhaust/lint and intake filters present and placed correctly. Run a cycle with fragrant drying sheets and one wet towel, this way it will remove unpleasant smell /if any/ and you can check if it heats up properly.

Take care of it and it will serve you for a long time just like a car. And honestly do you really want to do laundry in the same machine that your neighbor washed and dryed his piss mat/rug/sheets or muddy shoes and who knows whatever cudies they had. I certainly won't want that especially if it comes to my children.