Product review (1 stars): Broke 2 weeks after I bought it and it took GE 10 days to come out to service it
This washer broke 2 weeks after I bought it. The lid, even though closed, was not registering as closed so the washer would not start. All I got was an error message "Lid" that kept scrolling across the screen. The washer worked great for the first 6 loads. I purchased an extended service plan through Home Depot but since it was still under the 90 day manufacturer warranty I had to call GE directly to get service. The line was busy so I had to leave a voicemail. My call was not returned for 8 hours. Once someone called me back they said the earliest someone could come out was in 10 days. This is right before Thanksgiving and we have an 8 month old (which means I have a lot of dirty clothes!!). I am very dissatisfied with the product and GE's customer service is some of the worst I have ever encountered. I will not be buying from GE anymore.