Product review (1 stars): The worst customer service!
Haier customer service is awful!! We received this dryer in November and it didn't work- it is now February and it is still not working.  We tried it out when we first received it, and it wasn't working.  It would start for a second, and then shut off.  We called the company for customer support and they would not offer any type of over the phone troubleshooting.  They insisted that we needed to have someone come out and look at it- even though the problem seemed easy enough to fix ourselves.  It was a nightmare getting in touch with them.  We needed to give them proof of purchase, and they would only accept it through fax.  We tried and tried to send it, but it would always say that the fax could not be sent.  We use the fax machine quite often, so we knew it wasn't a problem on our end.  Finally, we were able to get in touch with them, only to hear that they would be sending an outside contractor to come and fix it.  We waited another MONTH before hearing them this person, set up the appointment, only to hear from him the day of that he is located too far from our house to do the repair?? He's lucky my fiance spoke with them, because he would have gotten an ear full. In the end, I think I might just end up returning it, as it is quite a lot to pay for something that is taking up room in my apartment and basically just a place for my cat to sleep on top of.