Product review (5 stars): Perfect for the right cooktop!
These knobs were very nice, and would have been perfect if I had bought the right ones. I was making a shot in the dark, and I missed. :) My cooktop is 11 years old, and I didn't know exactly what knobs I needed. When I received them and they didn't fit, I contacted the company. They asked for the serial number from the stove to see if they can find the correct parts, so I gave it to them. Very shortly, they sent a message saying they can't get the knobs I need, but gave me the correct part numbers and offered a refund for the ones I bought. THIS is what customer service is supposed to be in this world. It's so rare on Amazon anymore, and I appreciate it very much. Unfortunately, I can't get stainless knobs for my cooktop, but that's my fault, not this company's. Keep in mind that these reviews include people like me who order the wrong thing, but then they're rude enough to give a low review just because the part doesn't fit their cooktop. How is that the seller's fault?!