Product review (4 stars): another damaged unit out of the box - UPDATED
It looked good for what we wanted, but when it arrived the three major sheet metal parts were all damaged (dented).  The fan and controls worked, and the glass portion was not damaged.  We had no choice but to return it for refund.  The box showed no evidence of damage.

UPDATE:  I returned this damaged unit and ordered another.  Amazon was willing to refund my purchase AND pay for the return shipping after I contacted them by phone. The online return process made it sound like I had to pay shipping, so I called and talked to someone live.  Thank you Amazon.  The replacement I ordered came undamaged.  It is now installed, works fine, and gets good comments from all that see it.  In my opinion, the internal Styrofoam padding is not adequate for shipping this unit.