Product review (1 stars): Forget it if you want ice
Our unit - purchased new about 20 months ago - and when it worked - it was fine. It looks nice. The major problem is the ice maker. Today the serviceman is here again - this is the 7th time in about 2 months. Thank goodness it is considered to be warranty. It melts the ice it makes and then leaks water all over the floor. Glad we have a tile floor, because it would have killed laminate or wood flooring. There have been at least 2 and perhaps as many as 3 hardware upgrades. They have upgraded my software with a new board about 1 month ago. The tech that installed it and has worked on it all 7 times says this is at least the 5th software upgrade he has seen with this model icemaker. Additional problems have been with the microswitch on the icemold mechanism. Their was a kit for that. The heater to eliminate condensation behind the icemaker was an upgrade and was installed; then it quit working and had to be replaced. I will say this - this is the fastest icemaker made. The volume of ice in the tray is marginal, but there are only 2 of us so we seldom deplete the tray. And, when we do it makes ice rapidly - when it works properly. Five software upgrades in less than 2 years indicates a significant problem with engineering and/or design. Don't chance buying this product at this time. They may never get it right.
Update:  Item was replaced after I threatened a small claims court lawsuit. The new one is working - for now. If you get this product, buy the annual expensive extended warranty at $175.00/yr. or you'll be sorry. Very poor design.