Product review (1 stars): Agree with other customers
Bought the washer in March of 2009 and were fairly content until the door latch locked up yesterday and door can't be closed again. We are just happy that it was empty when it failed. Haven't decided what to do but looking at other reviews we wonder if it wasn't better to just dump this thing and avoid all the hazzle with poor customer service and high repair costs when it might break down again soon. It has worked for 5 years, but what is 5 years without problems for a washing machine ?! Totally unacceptable.