Product review (1 stars): THE WORST CUSTOMER SERVICE IMAGINABLE!
Terrible customer service! Ordered my first one and had continuous water leaking into the oven every time I opened the door when slow roasting a pork or turkey for example. I had six service calls in one year! One call, they replaced the fan. The last service call, the technician was told to cover my electrical unit with a heat tolerant duck tape!  One week before my mothers 95th Birthday Party, with 50 people coming to my house, the oven would not shut off!!! I had to turn the circuit breaker off to the kitchen! IT WAS A REAL LEMON!  When I called again, KitchenAid said to call extended warranty, extended warranty wanted to make another service call!  I screamed "No"... I needed an NEW oven delivered in five days. It was a nightmare customer service experience! I finally got a new unit delivered after more than a year of frustration!