Product review (5 stars): Very poor customer service but still, I could not be happier
When I first heard of the WonderWash I said to myself this has to be a scam, how on earth could it work.  I did a lot of online research until I felt comfortable with understanding their heat expansion process, then I went ahead to order.  I had some trouble with my initial order, it didn't go through for some reason.  The problem is the company didn't let me know it hadn't gone through even though they sent me an email which indicated I had ordered okay.  I only found out there was a problem when I contacted them to ask estimated day of arrival as I was very excited to get these items.

So if you order, check your credit card online to see if the order went through.  The customer service was not very good at this part, I called many times on the toll free number and their local number and I never got through once to a live person.  They actually never helped me, just one day I got fed up and just reordered through the website and that time everything went very smooth.

It says on Amazon they will not ship to Canada but I ordered mine through https://www.laundry-alternative.com directly and they shipped to me okay in Canada.

The WonderWash and the smaller spin machine I got are great.  I love them.  It works just like I read online people said it would.  It's actually fun, water-works fun (I do it in the bathtub because I'm a splasher).  I can't believe I can get my clothes that clean without an hour in a washing machine.  I'm doing this at no hydro cost to me, also my landlord is forced to pay for my laundry via his hot water which I don't pay for... WOW.  I'm very happy with it.  I have to say I examined some of my dirty items very carefully to see if the clothes were coming out clean, and they were.  You should know I'm a laundry fanatic, OCD.  Why doesn't everyone do this?

Okay, if you have a big family it might be a problem time-wise with regards to washing towels and sheets, but it's still worth it to have the WonderWash to throw small loads in and have it done right away like work-out clothes instead of them sitting around stinking up the place.  I really can't say enough about these two items.  (Update April 2015:  I find washing towels to be a bit of pain, especially large towels (heavy and need a lot of rinsing).  I'll still wash them in the WW but if I happen to be visiting someone's house, I will bring a load of towels to do in their machines, only if it's convenient.  Also rugs need a lot of rinsing, but they come out sparkling clean in the WW).

I wish I understood better the technology at work here with the lock-down metal lid thing and the heat expansion inside the jar.  Make sure you leave some air in the tank to EXPAND --> otherwise it won't work is all I know.  I have no idea why this thing works... but work it does.  I want to get another one for a family member who has no washing machine.

I am a single person in a small walk-up apartment.  The Wonderwash totally works for me as a single person.  I don't have a man around getting in my way and complaining about what I'm doing in the bathtub and b! tching about me having clothes hung up to dry all over the place.  (YEAH!)  I love being able to throw one pair of jeans into the WW instead of having to wait for a whole load to throw into an electric washing machine, like say I dropped one piece of chocolate on my pants, boom, throw them in the WW and they're clean and dry by morning, (but I would iron before putting them on, I always iron my jeans, I try not to go out the front door with wrinkles).

Washing sheets is extremely fast and easy.  Just had the issue of where to hang the suckers up to dry (as I have no balcony).  I put up a spring loaded shower curtain pole up high in a small hallway and I hang one sheet there, and I hang the other sheet over my bathtub curtain rod.  They dry very fast in the air.  If I'm in a particular hurry, I will blow a fan down the hallway which speeds things up.  I don't iron them and they are a bit wrinkly but very soft to sleep on right away.  In fact, the sheets came out way more wrinkly from electric dryers so I'm very happy now.

I would not get the WonderWash without also getting the spin machine.  The spin machine gets a shocking amount of water out of your clothes IN JUST 3 MINUTES, then hang up your clothes and they are dry before you know it.  Yes, very glad I got the spin machine as well, the clothes come out just lightly damp.  They dry quickly with so much water squeezed out of them.  I hang a shirt up and iron it when it is just barely damp which saves me time from having to spray the shirt with water while ironing.

Also, I assumed I would take all my air-dried items and have to go to a dryer machine to fluff them up in a dryer say for 12 or so minutes.  I have not done that at all.  If something air dries with too many wrinkles, I just give it a quick iron and I'm good to go.  And I would be ironing my shirts anyway when they came out of the dryer so wrinkled.  Most items are soft enough to wear right away, and not too wrinkly, I am shocked by this.  ----> Especially as I'm not using any fabric softener.  Even some towels I just started using again right after air drying as I found they were not stiff enough to bother me.  (April 2015 update:  I started using fabric softener as I hear it helps with the wrinkles, maybe, I'm not sure, I'm gonna guess yes it helps..., but it SHURE does make my laundry smell extra, extra good like sweet sweet heaven... love that smell mmmmm).

Oh, almost forgot, the bonus magical part I discovered with the WonderWash is I noticed it removed yellow underarm stains off dress shirts I have spent a lot of time in the past trying to clean with vinegar, baking soda, aspirins, etc. etc.  So I was TRILLED when I saw that.  One dress shirt I really liked and was loathe to throw away I put 3x through the WonderWash and the last time it came out with 94% of the underarm yellow stain gone.  Then I sprayed some Rubbing Alcohol on the stain, let it dry, then rubbed some liquid detergent on the stain and let it sit for an hour, and ran it through the WonderWash once more time out of curiosity/experiment.  This time the armpits came out sparking clean!  OMG!  I am now wondering had I sprayed the armpits with Rubbing Alcohol first, rubbed some liquid laundry soap on before washing the first time, I wonder what the result would have been, maybe the shirt would have only needed to go through one time to come out that clean.

Another part I love is my laundry smells so good now, I keep sniffing my laundry so happy at how clean and fresh and nice it smells.  I used to use a front-loader, and I don't know if you know but front loaders are plagued with design issues i.e. water never properly drains out of those machines (they don't dry out between uses and bacteria grows unchecked inside of them) and then you end up with a machine plugged up with mold inside, it's really disgusting, I would never buy or use a front-loader ever again.

Now I am on a mission to run all my clothes through the WonderWash.

I found rinsing towels and rugs to be a bit of a pain as I was finding it hard to get all the soapy suds out.  I was filling up a bucket after bucket of fresh water and dumping it into the WW over and over again since the WW opening didn't reach over to my bathtub faucet so I was filling up the WW manually.  But then one day I had an epiphany!  I installed a hand-held removable shower-head and now I hang that down and stick it in the WW to fill up without me having to lift a g.d. finger.  OMFG I LOVE THIS!!  My life is now complete.

Oh wait, if only there was a little motor to turn the handle for me :)))  I kid, I kid, I need that tiny bit of exercise.... I guess...

Bonus:  I made a large salad one night and after washing the salad in a strainer in the sink, I put it in a clean pillowcase and popped it into the spin machine for a minute and again, I was surprised at how much water came out lolozzz that was the fastest salad dry of my entire life. hahhahahah

oooo