Product review (2 stars): ... buy another Whirlpool product I guess I should be happy we got almost 5 years
I will NEVER buy another Whirlpool product I guess I should be happy we got almost 5 years, for the price this thing should last a helluva lot longer We purchased s 5 year extended warranty & its a good thing we did It kept going unlevel & wouldnt finish a load, it didn't matter what size the load is it did it every load. Had a repairman our he said a bolt came loose & the drum was uneven, he was able to get it loose, that was the first visit, a month later started going unlevel again, 2nd repair he had to order a part to stabilize the drum, it cane he got here & replaced it. Still continued to go unlevel he tried pulling the drum out but was unable to, he said the only repair left would be to replace the entire drum. He sent that back to the extended warranty company, they won't repair it says it will cost more than what our warranty coverage balance is They sent us a check for the warranty coverage which isn't enough to fix the washer and isn't enough to cover the purchase another. I called the warranty company she said I should contact Whirlpool to complain that the washer lasted less than 5 years I have the warranty thru your company she said sorry we won't do anything else So I will never do business with Whirlpool or Warrantech either My next call is Whirlpool but I seriously doubt they will stand behind their product anymore than the warranty company will stand behind their policy