Product review (3 stars): Possible defective product
The company communicates very well and the product arrived on time.  Unfortunately the product will not work on my refrigerator. Most of the views gave very positive results and had no issues.  I received a product that will not tighten when it was installed.  I have been installing similar filters for the past six years with no issues.  It could be the one I received was a defective product since most reviews are positive. i would be very careful on ordering this product.

 I have updated information on this product.  I purchased another Samsung filter and have the same problem with installation.  The problem maybe with the refrigerator not the filter. The area where the filter is installed maybe damaged so the problem may not be with this filter. I cannot evaluate the filter until I repair the refrigerator.