Product review (1 stars): Worst purchase ever of any type in any category
My landlord purchased this three years ago as a pair washer/dryer. Both have worked intermittently since day 1. Dryer has been repaired twice and washer once and the washer is already broken again.

On it's best days, you have to push the buttons in just the right order, or it usually won't start. It never starts immediately when you push the "Start" button. It has a mind of its own where it randomly waits 3-5 minutes before starting. (I guess installing a frenetic personality on a washing machine makes it "green".) Some times it sounds like its starting, but you come back 2 hours later and it hasn't done anything.

My roommates and I all have different rituals for trying to get it to start. Mine is to push start, open the door real quickly, close it, then push start again, then wait for the audible *click*. But my other roommates have their own rain dances, too.

Sometimes it will forget to rinse or spin clothes. You can't see much through the tiny window, so when you open the door it spills two gallons of soapy water all over your floor. (Luckily I have tile floors. And lots of towels.)

On the other end of the spectrum, some times it spins clothes waaaay too long. I was downstairs last week and could hear the spin cycle starting. I went out to grab a bit to eat and came back a few hours later thinking my clothes would be done and it WAS STILL SPINNING. It must have spun for 4 hours straight. I had to pull the plug on it because it doesn't respond to pushing buttons.

Later in the week, my roommate started his laundry before work and came home to find it was stuck on the spin cycle. He also had to unplug it to stop it. It must have spun for over 8 hours! I can't believe it didn't burn out the motor spinning at high speeds for hours like that.

As we speak, my latest batch of clothes are LOCKED INSIDE this stupid machine, and it has no emergency release, so my three brand new shirts that I haven't even worn yet are just sitting in their mildewing and smelling terrible.

This is so bad I would recommend never to buy a whirlpool ever again. I don't care if my mom becomes a whirlpool sales person. I don't care if whirlpool donates 100% of the proceeds to saving kittens. It's unbelievably frustrating, really expensive to have repaired repeatedly, time consuming to troubleshoot, time consuming to take off of work every 6 months to wait for the repairman, etc.