Product review (3 stars): Hose leaves clothes with a smell!
This is a decent washer - you do have to wash everything on heavy cycle (which takes a long time) to get your clothes as clean as you would in a regular washer. I also expected the churning to be constant like a regular washer - I don't know why it's intermittent. However biggest issue with this unit is the chemical smell (like petroleum) that is left on your clothes from using it. That's right! I called customer service about this and they said they use a chemical rinse and to try a little vinegar water in the unit, which I did. Did not help. Through trial and error, I finally figured out that cold water washes do not leave the smell, which means the residue is coming from the input hose. I have tried rinsing that hose with vinegar and baking soda too. The best thing is just to wash only in cold, which I do.

The lint basket is also VERY difficult to get out, and you must clean this after each wash. Even the customer service rep. admitted it was extremely difficult to remove.

Because of these obvious design flaws I've given it only 3 stars, but I put up with these as it's still so much more convenient than the laundromat.