Product review (1 stars): Unreliable electronic JUNK and horrible service! Buyer beware!
I agree with all the other complaints about the locking lid, etc. But those complaints pertain to a working unit.

We bought ours brand spanking new and it quit working after a couple of months. (It was still full of water when it stopped.) We asked Home Depot to replace the unit and they referred us to Maytag.  Maytag couldn't get someone out for two weeks. (Possibly because they're busy fixing defective washers?)

The Maytag repairman finally came out and replaced an electronic part that didn't fix it.  He said he would return with another part the following Tuesday.  Tuesday we called to see when they were coming, and they said FRIDAY!  So today (Friday) they came and replaced another part (some kind of controller), and after a few hours of "surgery" the tech said that that didn't fix it either and that he would have to come back again! We asked them (Maytag) to replace the unit. Now he's back to working on it with someone helping him on the phone.

Now when the unit was working we didn't like it either, just like the other reviewers. We are longing for a good old fashioned mechanical chugga-chug washing machine. That "green" stuff is just marketing b.s., except that it obviously doesn't use electricity while it's not working.

Remember the "lonely Maytag repairman" TV commercials with Jesse White? That is a bygone era, folks.

UPDATE: March, 2015: We still hate it. Now it stops before spinning the clothes, so they come out waterlogged --even if we repeat the spin cycle. We have to wring 'em out by hand and throw them in the dryer for a long time. Another repair guy came last week and concurred that these machines are junk.