Product review (5 stars): Great filter and excellent customer service.
Received the filter about a week and a half ago. Installed it, ran a couple of pitchers of water through it and no problems. I would say that it actually works better than the factory filter. More volume and every bit as effective.
Waterfall filter co. has notified me as to the progress of my order and has also sent follow up emails to ensure I'm happy with the product. Nice to do business with a company that actually values you as a customer, opposed to going to a box store and having some troglodytes actively ignore you as they bs with each other.