Product review (3 stars): arrived damaged but we made it work
When the package arrived and we opened it, a piece of the part had broken off.  At first we thought we would return it, but because the broken piece didn't seem to be critical, we decided to try installing the part anyway to see if it would work.  Turns out the part works fine even though a piece of plastic had been broken in transit.  Given the ease with which this part on a front loading washer can be damaged, we have determined that our next washing machine will definitely not be a front loading machine.