Product review (2 stars): Disappointing
I was sooo excited to get my new Kitchenaid refridge! I bought a returned model that was supposedly in complete working order - (Learned my lesson & will never do that again, but heck, I was saving $1,200 on it, so thought it was worth the risk and bought the extended warranty just in case.)

Anyway, It never made ice properly. Very tiny cubes and only about 6 cubes per day.  Initial service at my house (which actually was the second service on the refridge) had the tech scratching his head and said it must be the fan not running continuously to pull the cold air up from the freezer. Ordered new fan & new wiring.  Had that installed a week later & it was worse! Only made about 6 cubes every couple days.  Called for another service on it. This time Whirlpool (division of Kitchenaid) scheduled a "master" repairman to come see it. They promised me a Monday morning appt. but they were a no show. Called Kitchenaid again and got someone the next day from another repair company. This tech spoke with Whirlpool directly about the problem history and was told to order a whole new icemaker (7 to 10 day turn around on parts) and "if that doesn't fix it - consider the motherboard might be bad."  Geez Louise!

After sitting home for service repair 4 times I had had more than enough of this! The store where I bought it is getting it back! They waived the restocking fee & gave me a discount on a different brand. If you decide to buy this one, I'd be sure to get the extended warranty.