Product review (1 stars): THREE STRIKES: DON'T BUY!
We have owned three of these stupid machines in less than nine months.  The first one came broken on the top, but worked. That is, until we discovered a hole in the cheap flimsy hose.  After an arduous return situation (with another seller) we dumped it on the curb, took the monetary loss, and bought a new one instead. The second machine worked for exactly 31 days of daily use and then completely stopped agitating. That return was much smoother, though still extremely frustrating since they wouldn't send the replacement until they got the old one back... only we didn't have the damn box anymore. FedEx stores do not carry a large enough box for the stupid thing, so I had to track down a box that would accommodate it. The third machine has worked a little longer, but probably because I switched to using it every few days instead of every day.  The new issue is that when it agitates in one direction it works fine, but then it alternates sides and makes this horrible grinding noise. These things are flimsy, cheap, and are not worth the money.