Product review (1 stars): shipped the wrong unit
I ordered a island hood and they shipped a wall mount of the same thing.  I had no time to send back and get another so had to go buy one at a store paying 300 percent more money.  So much for saving money on the internet.  They cost me an extra $600 and haven't even offered an apology.  Also, the unit came without the manual.  I saw other reviews saying that no manual or installation instructions were in the box and apparently the company has not learned from its mistakes yet.