Product review (1 stars): Besides other issues, the washing machine does not work (The dryer isn't much better)
Steer very clear of this machine, lots of bad reviews varying from different levels of poor support, I didn't get LG because I had a really bad experience with their phone and a TV, and have had good luck with Samsung monitors and phones. So when given the opportunity I picked Samsung over LG even thought the LG looked like it was a better machine.

Anyway, besides the Best Buy guys (yes I ordered it from there mistakenly) breaking the washer in two minor places, the knob is cracked and the trap door in the front won't close (they were nice enough to tape it up instead of telling me about it), the washing machine does not use enough water. Regardless how much soap you use, it is almost like it never really touches the garments. The cycle, if you watch it, seems to barely get any water at all. Clothes still smell like BO and in my sons case, like he took his clothes from wetting the bed and dampened them just enough to get wet, rung them out, and dried them. Which is pretty much all this machine seems to do.

The kicker? The machine takes forever. Average is an hour and a half, but the 3 hour cycle is what we have been forced to use, and still, the clothes do not get clean, they look clean, but the smell like they have maybe been worn have the time they were actually worn.

As for the dryer, make sure you put everything on high. The sensor does not work well. Sucks when it doesnt need it, but it is really hard to tell what does need what time, thats what the sensor is supposed to be for. Otherwise it works pretty well and we are relatively happy with it.