Product review (5 stars): We bought this based on the many good reviews this has
We bought this based on the many good reviews this has.  We were looking for a powerful range hood since we cook a lot of Asian style dishes.  It came in and we hired a handy man to install it for us.  We assumed he knows what's he's doing.  Once it's installed, he turned it on and tested.  I was a work and only my wife was at home so he proved to her that it works.  Once we cook for the first time, it wasn't sucking in all the smell, leaving our house smelling like curry (my wife made vietnamese beef stew)  I contacted their support and they sent back a list of things to look at right away.  Turned out, when the handy man connected this hood to the outside wall vent, the air flappers were put right at the bend of the duct and therefore weren't able to open up when this range was turned on.  So therefore no air flow and no suctioning was done.  Once I fixed that, it works as well as expected.  Would definitely recommend this for any household that cooks frequently, especially with this price.