Product review (1 stars): what a hunk of junk!
We got this washer and dryer set in October 2010 and by February 2011 it is broken.  I think within a week or two of the washer's arrival, it began to get noticeably loud, like really loud.  It sounded as if a plane was taking off in the laundry room.  When we called Lowes (where the set was purchased from) we were told it's just loud.  Ok.  So then three months later, it starts clunking, apparently the arm holding the back of the spinner barrel broke.  After weeks of getting the runaround from Maytag and two repairmen being sent out to say the same thing (it's broken), we finally went to Lowes to complain.  They gave us another washer so we could at least do laundry while they figure out the broken machine.  Now, I guess they have finally reached someone at Maytag who is sending another repairman out to fix the thing.  There have been several boxes of parts sent here and we are still waiting on it to get fixed.  This is some of the worst customer service I have ever seen.  We really liked the Maytag we used to own so we got another... bad idea.