Product review (5 stars): Works great, customer service is excellent
Bought this item and the one I received didn't work.  Had a little trouble contacting customer service but that was resolved.  Excellent customer service.  They sent me a replacement, express, and it is working great.  I love that it is lighter weith than my old ice maker.  I use it all year round.  In the hot summer months, I have to use it in my tent but I place a fan behind it to help keep the coils cool.  It makes ice all day long.  It is quiet, I only know it's on when the ice drops.  Best of all it saves me buying ice every day at the camp store.  Will pay for itself the first summer.