Product review (3 stars): Very useful but with issues
This stool has met our needs in the kitchen area and matches stainless steel appliances very well.  There are two issues:  The first step that you put your foot on flexes.  The top step that you stand on seems very rigid and secure.  I contacted the company about the flexing and they were very responsive but could not offer a solution.  The other problem has to do with the retracting casters on the bottom.  One of the casters is attached at a slightly different height so that the stool leans slightly when there is no weight on it.  I have used Cramer stools in libraries, at work and at other locations and they have been great.  I think they need to examine the design, materials and quality control of the stainless steel model.