Product review (1 stars): BUYER BEWARE: SAMSUNG WILL NOT SUPPORT THIS FILTER
The filter does not fit. I spent 3 hours on the phone with Samsung and their distributor J&J International (they really enjoy shuffling the blame between each other). Both confirmed this is the correct filter (DA29-00003G) model for my Samsung refrigerator (RFG297AABP). That is where their support ends. To resolve the matter, Samsung wanted to have me pay them to send a technician to my home to install the water filter. That's ridiculous. When I asked them to just send me a replacement filter that for sure fits the refrigerator they refused because I purchased the product from Amazon, even though Samsung is shown as the manufacturer and clicking product support takes me straight to Samsung support lines.

By Samsung and J&J's explanations, everything about the filter looks to be authentic - box and filter features Samsung logos, etc. But Samsung does not want to support the product, which they obviously make a profit selling on Amazon. My options were to buy yet another filter directly from J&J for $60 + tax or pay to have a technician come out.

The Samsung representative told me to confirm with Amazon that Samsung is the supplier and call them back, to which I asked, "What then? Will you support it then?"... NOPE! She said they still wouldn't replace the filter, so why would I even call back? The representative couldn't provide single reason why I should call back... Baffling.

As you look through the reviews, I'm not the only one dealing with this issue... I've escalated with both Amazon and Samsung. This listing should be removed altogether and the stunning lack of support by Samsung makes me not want to purchase any Samsung products. And I still need a water filter... ugh.