Product review (3 stars): I have had ALL the negative things posted about this model--all true BAD & good
I currently own this model for over 2 years (out of warranty).  I have had ALL the negative things posted about this model--all true BAD & good.  I have had all the bad things posted about the performance of this model.  But in the past 1 1/2 year I have not had this problem, which started after the warranty period.  I have looked at these review looking for other thing...  I am an electronics technician and renewable energy consultant (hence the reason for getting it in the first place--going green).
Here is what I have done to avoid some of these problems (I hope it helps if you are having similar problems):
1.  Make sure you do not have voltage problems.  Voltage sags cause major electronic problems, ESPECIALLY with this model.  The old machines were analog dial and more dependable.  I monitor when I have neighbor hood voltage problems and do NOT do laundry-- when I see I have low voltage (anything under 110/112Vac is not reliable).  If you have voltage problem consider a heavy duty voltage regulator.  I now generator my own power with reliable energy.
2.  I do not follow directions per manufactures recommendations (I am a guy--ja,ja) but my wife does.  No mater what she still got the same problems other users have had.  I put the detergent in first, wait until it fills and the washer starts washing, I then hit the "pause/unlock" button and I ADD an additional gallon of water!  Factory level just is not enough for me.  I now do not have the detergent staining problems.  Ooh, just for the record, I do my wife's cloths too when I can, so to monitor the problems (ok and to help her out).  She has not complained of her cloths, lately.
3.  I do the cleaning process for the washer with HOT WATER and Clorox Bleach.  Nothing else.  Now I know there are cleaners for this, just remember, this is what I do and the manufactures wants you to use an additional cleaner.  Do what you must do.  I do this process before 10-20 loads.  When I do this cleaning process I do my whites--why waste that process.  But I use small amounts of white cloths.  Now why this is important (cleaning)?  You have sensor that monitor the water levels, if they are dirty (sensors) they will not know where the level is at.  This is what the repair man may not know or assumes you do regularly cleaning of the washer.

So, bad voltage and dirty sensor will give you problems (intermitantly problems being the worse to solve)!  If you avoid this issues you "may" save yourself money in "repairs".
3. I do not load the washer to heavily.  This works for me.  You may want to adjust to your taste/needs. If your warranty ran out, like me, this may help.

This unit is more energy efficient and saves more water compared to the washers with vertical agitators.  In my case, water consumption is more important.

If I did not have any problems, I would give this unit a3-4 star.  Now for my negative.  It rinkel the cloths badly, air dry ASAP after washing.  I have to choose, iron or no iron.  With the old style agitators I did not have to iron most (some did) of my/or wife cloths.  So if I want to be efficient I have to go w/ wrinkle cloths or do the ironing during the day after my system has charged up my battery bank.
I hope this helps.