Product review (1 stars): STUNNINGLY OVER-COMPLICATED OPERATION
I'll start with the good .. on high, this hood removes cooking gases more or less entirely. The down side is that the "soft" controls are entirely too complicated; one shouldn't have to refer to a manual to operate something as simple as a range hood .. there is nothing intuitive about it. The operating instructions consist of one page, laughably translated from (presumably) Chinese. The soft buttons work about every forth time you touch them. The "minus" button doesn't work at all. My contractor and I had to correct an assembly error. I anticipate the logic board will fail soon and will cost more than the unit to replace. The Golden Vantage rep in CA sent a similarly poorly translated "installation" manual for another product as an attempted solution and it was of absolutely no help. Another website touts Golden Vantage as having "excellent customer service" and from what I've seen there is no customer service at all. I wish I had bought pretty much anything else but now this insane thing is installed at a cost exceeding it's purchase price so I can't send it back. Don't make the mistake of buying this.