Product review (1 stars): Save yourself some emotional angst and do NOT buy this dryer
Glad to know I'm not the only one with issues with this dryer. Thirty minutes after it was hooked up (and the delivery guys were back on their way), it started making a sound like the bearing in the motor had gone bad. I timed it, and the "click, click, click" was 60 times per minute. Fortunately, the merchant offered an exchange.

Then Problem #2 began, and it's actually a much bigger problem.

Whomever designed this overpriced appliance did something wanky to the baffles in the drum, because I didn't have this problem with my old (Samsung) dryer. I can not dry any bedding in this new dryer (purchased 8.2015) because it tangles up everything into such a tight ball that my sheets are ruined. My new policy is to stand at the dryer and open the door every 1-2 minutes, remove all the sheets, shake them out and re-insert. It doesn't take a full minute for everything to get wrapped up in a super tight wad. I have come here to look into buying a traditional clothes line because this dryer is such a piece of junk.

I've tried drying the sheets with dryer balls, with large beach towels, with small towels and even with towels knotted up. Last week, I washed and dried my tennis shoes with the sheets and even that didn't stop the sheets from getting twisted up and tied up in knots.

I don't have the money to buy another $800 dryer, so I've written a letter to Samsung corporate. We'll see how that works out.