Product review (1 stars): No wonder The Maytag Man, is the lonliest man in town.
I normally give deserving products a good review, and Maytag products are well designed and made, and easy to purchase. But in the situation when something goes wrong, never call a Maytag repairman. They are totally incompetent. And Maytag's customer service is unresponsive and all you get is a "We value you as a customer" email. My wife has MS and takes very expensive shots that require refrigeration. Each shot cost more than a refrigerator, and I'm confined to a wheelchair, so I'm not the Mr. Fixit I once was. While we were at the doctors, our Maytag lost it's R-134 charge, on a 4 year old unit. In a hurry, because of the medicine, we called a Maytag Serviceman. When he came, he spent 10 minutes and gave us a repair estimate of $800, near the same price as the cost of a new unit, and threatened us, saying, "If we called someone else, and they charged it while it was leaking, we risk a $25,000 fine." We were looking at weeks for repair and rather than buying several $1200 shots, I opted to buy a new Whirlpool. Freon R-134 has no restrictions and no fines, even if it was used to blow off the sidewalk. Shame to junk a good refrigerator over a simple freon charge. Thanks Maytag. A refrigerator should last longer than four years. I have never heard of one that didn't.