Product review (1 stars): Reliability is Abysmal
Reliability is Abysmal
Just over four years ago we purchased a Whirlpool Cabrio washer machine. Up to this point it has been a decent purchase, however last week the washer machine stopped working. We called Sears to schedule a repair appointment. The technician arrived, trouble shot the washer and gave us an estimate of $445.00 to repair, plus after he replaced the bad parts, there may be additional cost involved. The parts that needed replacement were the Control Board and Lid Switch assembly. I am deeply disappointed with the reliability of our washer machine. A failure after only four years is unacceptable, especially a failure that would cost approximately 75% of the initial cost of the machine. Now after only four years, I'm forced to purchase an new machine, which will NOT be a Whirlpool! I will NEVER purchase another Whirlpool product.