Product review (2 stars): poor support
I can not review the unit because some parts that come
with the unit are missing or damaged. normally customer service
would ship out replacement parts and problem solved. however, in
my case they do not have my model number (XQBM22-C)listed in their
database so they are unable to order the parts. now i can not use
the washer until someone from corporate headquarters contacts me.
If this is an example of the support haier gives their customers,
i will not deal with them again.
UPDATE
Received part (lint filter) shortly after speaking to headquarters rep. Informed that database for my model had been corrupted and was been restored.

I have now used the washer about ten times and have no problems
with it. You must, however, be aware that usage is restricted to
lite weight clothes. so forget about jeans.