Product review (1 stars): DO NOT PURCHASE THIS RANGE
I implore you not to buy this range. I have now owned this piece of junk for two years, and continually disappointed. Unfortunately, two years ago, our 20 year old five star ranch went up days before Christmas, and we were in a hurry to get something within our budget, that we would receive before hosting 25 people at Christmas, and this was pretty much our only option.

 I will start with the inherent issues with the product, and then move on to other issues that we had.

 First and foremost, it is cheaply made. The materials are thin and poorly insulated.  When cooking at a higher temperature for any extended period of time,  the front of the oven, and the knobs become so hot, that you need to be careful about having small children in the kitchen.  The trays inside of the oven are flimsy and awkward, and do not glide smoothly in an out.  As many previous reviews have mentioned, the igniters do not work properly on the stove top, and needed to be replaced.  Inside the oven, it does not heat evenly, and you often finding yourself havomg to turn your food.  The burners also heat unevenly  we have extremely high quality copper pots and pans, and still have issues with even heating.  We cook a lot in this house, and all of these problems have posed major frustrations.  But it sure is pretty!

 Now onto the ongoing issues that we have had since opening this piece of equipment. As soon as we received our range from Amazon, we noticed that, although we requested it in our order, and followed up with a call to the manufacturer reminding them that we needed the propane conversion kit, we received the range not converted to propane.  Thankfully, my husband noticed this while installing it, and immediately called the manufacturer notifying them of the problem. They told us that was converted, and to go ahead and hook it up anyway. My husband informed him that he was not interested in killing our entire family,  and asked for the gentlemans assurance that this would in fact not happen. At that point in time, the gentleman passed him along to a tech, who told my husband to absolutely not hook the range up, as it was indeed not converted to propane, and could pose a huge issue if it was hooked up.  They said they could send the conversion kit overnight, but that it would take 5 to 10 days to have a tech dispatched. My husband instead installed it himself. First problem solved.

 Within days of finally being able to use our range, we noticed, as mentioned above, that the burners off and clicked, or leaked gas.  Another call to Thor kitchens, another part sent out, another issue my husband fixed himself.  To this day, we get occasional clicking at very low temperatures, but it is much less frequent.

 Fast forward to a few months later, the burners are working, and the broiler is working, but the oven is not. Apparently an issue with the igniter.  At this point, my husband has pretty much taken the entire thing apart on several occasions, and getting a tech out is not only an extra fee, but questionable timewise, so he fixes that himself as well.

 Last week, the same problem. We call service again, they say they will overnight the part, and he never gets a follow up email. He calls back the next day, they tell him the person he spoke with the day before doesnt work there anymore, and that it was going to take up to 10 days to have a tech dispatched.  My husband lost his mind, and asked to speak to a tech. The tech tells him that yes, this happens all the time, its an easy part to replace, and tells him he will send him two igniters, since this seems to be an ongoing problem.  He also send him a new heating element, since they seem to have issues with the two combined. When my husband takes it apart to fix it, something inside the heating element actually EXPLODED THROUGH THE METAL (see attached photo)  thus destroying the igniter again.  In addition, the new heating part they sent is not identical to the old broken one. He sent them a picture of the exploded heating element, mentioned that the new one does not match, and asked if this was intentional. Had they revamped the part to prevent this in the future, or did they send the wrong part?  They don't seem to know what hes talking about, and just told him they were going to send him another one.  The part they sent does fit though, and for the time being, our oven seems to be working, so hopefully we can cook dinner without blowing up our kitchen.

 I understand that $2700 is inexpensive for this size of range,  but the issues that we have had are absolutely inexcusable. It is beyond frustrating to me that two years into owning this piece of equipment, we are already having to think about potentially replacing it, not merely because it is temperamental and inconvenient, but because it is truly a safety hazard. Do not put yourself through this. Buy something better.