Product review (1 stars): poor customer service!!!
I have 2 BT-4 beer towers from Glastender. After yrs of use the base plates the towers are mounted to rusted through. I contacted their parts department in Saginaw, MI to be abruptly told they would not sell me the part and that I would have to buy a new unit which runs over a grand each. I question why they would make a base plate constructed of zinc galvanized sheet metal that will rust away under intended operating conditions and why they have such poor business practices when it comes to their sub par materials and customer service. I could not recommend using this company. If I sell a product that I'm not willing to stand behind speaks volumes of it's quality and the integrity of my business practice.