Product review (4 stars): Love my ice!
I LOVE this ice maker and the soft ice it makes.  I have the bad habit of eating ice ALL DAY continuously so this machine works HARD for me. No kidding it is running from early morning until I go to bed. I do have a small holding container that I actually keep in the refrigerator and not the freezer because it keeps the ice soft. It lasts all night without thawing much. I just drain out the little bit of water and fill my glass! Love love love it!
The reason I only gave it 4 stars is because it almost looks like the ice prongs are rusting or a bit of the silver is wearing off. I don't know how it could rust since it never has time where ice isn't being made except at night. I clean it about once a month with white vinegar.  It does take all day making ice yo get rid of the vinegar taste but once that process is through the ice is awesome.  Btw I am not seeing any silver metal flakes in the ice so I really don't know what's going on with that.