Product review (3 stars): the unit looks good, is quiet and smooth
This is the only NEW 12" compactor that I can find in the entire USA.  The alternative to buying this product is to fix your broken one, buy a beat up one on craigslist (if you can find one) or rework your cabinets to fit a 15" compactor (could be very involved and pricey). The 12" compactors were discontinued circa 2010.

First the pros: the unit looks good, is quiet and smooth.  It has a large removable bin (more on that later). The construction seems to be good.  Has very good height adjustment.  The drawer moves real smoothly.

This unit has several cons.  First of all it is expensive, plus you need to buy the stainless door to go with it (another $200, sold separately on Amazon).  The compactor did not come with the required "hook plate" to attach the door, and the door itself didn't come with it either (more on that later).  Product support is non existent, it is made by Krushr, a British company, imported through a wholesaler in Washington state, then sent to Amazon.  The packaging is poor -- the compactor had a few dents on it and the first door sent had to be returned as it had dents also.  The instructions are "xeroxed" and pages were missing.  The installation manual isn't on the Krushr website.

Back to the door mounting issue... my solution was to get four M6x40mm bolts, drill through the front plate of the compactor and attach the door that way.  It worked really well, you just need to accurately line up where you need the holes to be.  Also, you will need to provide hardware to mount the unit to your cabinets.  The unit has a hidden master on/off switch controlled by a key.

The final issue is that typical compactor bags won't fit.  The bin is 19" deep on this model, most are 16" The original bags from Krushr are expensive and thin; a few came with the compactor.  My solution is to use thick (1.0 mil) 30 gallon trash bags from a grocery store, that works well.  I ordered the following bags from Amazon and will evaluate them.
Genuine Joe GJO01533 Heavy Duty Low-Density Puncture Resistant Trash Bag, 33 gallon Capacity, 1.50 mil Thickness, Black (Box of 100).

Overall, now that the compactor is up and running, I am happy with it.