Product review (1 stars): Complete piece of crap, including customer service
Out of the box, convection fan works for only a few minutes and front right burner wouldn't ignite. Thor sent a guy out but didn't fix - "no one uses a convection fan - just loosen up the screws". Chrome started peeling off the knobs. Now, 10 days from the 2 year warranty ending, the oven itself dies. Took Thor a week to arrange for a technician to come, who diagnosed it and requested authorization from Thor to fix it. Thor didn't like their price and sent a new ticket to another company, who today, is trying to schedule an appointment to diagnose it 2 weeks from now.  They went silent in the meantime without any communication to me or to the first company. DO NOT BUY. Did I mention there is no thermometer, no timed baking, no extras. Company is masquerading as a Viking appliance and not anywhere near it. The only thing thor right now is my butt from dealing with this crap appliance and worse company. I'd give it zero stars if I could.