Product review (1 stars): Known Defect
We purchased this washer in June 2011. I was very excited about the large size and multiple cycle selections, since I do a lot of laundry for the six of us. At first I was disappointed at how long it took a heavy duty load to wash, 1 1/2-3 hours, but the clothes were clean and very dry.

After a few months the larger loads were not spinning out and would sit and agitate back and forth for three plus hours flashing "sensing".

I have had the service man here four times. They have replaced the sensing unit and the circuit board on the machine. It worked okay for a while, but is now back to the same problem. The service tech told me that there is a known problem with the computer on this model. So why not issue a recall?!

I want my old top-load back, no computer, just soap and water!