Product review (1 stars): Poor customer service
I have a different french doors model. Freezer stopped working within the first 4 years of purchase. Be prepared to pay up to USD IOO.OO in diagnostic fees, (plus loss of wages for taking off from work to be at home during repair), for a technician that Samsung sends to your home to perform the repair or replace defective parts that Samsung is putting out. My freezer side might as well be used as a second fresh food side thanks to the fact that this poorly made piece of junk does not freeze food. Poor customer service ,and products quality is by far inferior compared to those manufactured by other brands. Not the only product by them that failed. My 5am5ung wa5h machine stopped working within the first month of purchase and had to be replaced with a new one. 5am5ung T3l3visi0n stopped working in the first two days of purchase and had to be replaced. 8lu-R@y player had to be sent for repair in the first year of purchase and now the freezer is out. Sub-par low quality products.

Everything I owned that is made by Samsung failed and had to be repaired except for the dryer which I'm sure from experience with Samsung junky products is only a matter of time before it goes down as well.