Product review (4 stars): Works great when you know how to use it.
I got this machine because it was perfect for the small space I have as a laundry. I've read the reviews about how long it takes and how clothes don't come out dry and discovered that these are not issues with the washer as much as issues with owners not using it properly.
On the time issue the machine weighs your loads and adjust the time to wash and dry based on that so if you overstuff the washer the time increases. If I fill the washer to half the wash and dry time on normal is about 1hr 10min to 2 hrs. If I fill the washer completely the time jumps to 4:30hrs to 6hrs.
As for the drying problems reported I have had none of these. I always set the drying to "More" and the spin to "extra" this decreases the time and the clothes come out dry every time.
Also remember to do a 'Tub clean' once a month to prevent mold and smells in the machine. since it uses steam it can get funky if you don't take care of it just like any washer dryer unit. 'Tub Clean' is easy just put bleach in the bleach container and hit he 'Tub Clean' cycle and leave it. takes about 30 mins.