Product review (4 stars): Great Icemaker
We have been using it for over two months  The ice in the collection basket comes out wet. We use gallon ziploc bags to put them in to hard freeze in our freezer. Once hard frozen, we take out a bag and strike it with a meat mallet on its side to loosen up the cubes and then pour the bag  of cubes into our old ice maker bin in the refrigerator. We made 4 gallon bags of ice the day before Thanksgiving and did not have to make ice again until December 3rd. There are only the two of us at home. Since setting it up in September, we have used it 8 times. The downside to it is the ice maker after setting idle gets air in the line sometimes. You have to pull the drain plug out in the bottom and release the water and unplug the unit and plug back in to make it reset.  Minor irritation but we are retired and have the time to fool with it. I love the large cubes. I chew on ice and these are nice and crunchy. It makes cubes every seven minutes.  Takes us at least four to five hours to fill 4 gallon zip lock bags. We are pleased with the product.