Product review (1 stars): It worked great for about a year
Bought this unit to use on my boat. It worked great for about a year, then, started having problems. Found reset procedures on YouTube which worked for a while, then nothing . I looked back at the order because I was sure that I had purchased an extended warranty, I could not locate it and the one I had saved on my computer vanished due to a crash. I did a Chat with Amazon Customer Service and they could not locate it. I threw the machine away and ordered another ice maker(Hamilton Beach) . I had another "Chat" with Amazon with another question , because the extended warranty I just purchased was not listed on the same order number or invoice, even though I purchased it at the same time. I then searched for warranties and located the one from the machine I had thrown away. I Chatted again and was told that it wasn't an Amazon problem that I had to call the warranty company. Ever  try to get a refund on an item that was thrown away ? Not going to happen. Amazon offered me $10 credit which I denied and I now am very leary of Amazon Customer Service. Ordered from Amazon, Paid Amazon, told there was no warranty that could be found, so, I am out about $130. plus the aggravation. I hope Amazon is not getting like Ebay, but I feel it is !