Product review (1 stars): Low water light constantly on
We had our dishwasher for 10 months or so and the low water level light came on. Called Samsung and they tried to tell us our warranty was expired, which it obviously was not since it was bought on Black Friday 2012 and this was before Black Friday 2013. Anyway a tech came out and "fixed" it once then had the same problem a month later. Now a week after the tech comes out we have the same problem again. We have not been able to use our dishwasher more than we have been able to in the last few months. It takes about a week for a tech to come out then about another week if you need parts. The most recent tech said there is nothing wrong, you are using the wrong dish liquid.... C'mon really, we have used the same liquid since day 1. The only good part I can see is Samsung keeps sending a repair tech out free of charge because it is the same issue, however it is a pain when I work a M-F job. I will be speaking to upper management on my next call and attempting to get a new unit. Please don't buy this product. We have Samsung everything in our kitchen and our range and fridge are amazing but this unit is junk.