Product review (1 stars): Plastic Upper Track Parts break within a year.
Upper rack broke several times, but I posted a video on how to repair it. See https://youtu.be/EYmSv8uDuN0  We are writing to tell you what a disappointment our whirlpool dishwasher is in hopes that perhaps you will consider passing this information along to other potential customers.  Summer of 2013 we purchased a Whirlpool dishwasher there, model number W10431033A.  I will be honest and say that it is really a piece of junk.  After just over a year, the upper track plastic parts that house the wheels in the track are breaking apart very easily.  Three of the four track housings are shot.  Never again, we hate our dishwasher.  We urge people to purchase Kitchen Aid because our old machine that we had for 10 years was far superior to this junk.