Product review (1 stars): Poor Customer Service
Filter failed after 1 month.  Manufacturer was no help, told us to contact amazon.  Amazon refers us to them.  For as expensive as these  filters are their customer service is quite poor.  After one month filter elements started to seep into the water, wholly unacceptable and really no option other than to cancel my subscription to this item and go back to a highly rated ANSI generic.  Avoid this product.