Product review (4 stars): Very happy with my purchase.
Well. Overall I am extremely satisfied with this purchase. I spent many months researching this product and read dozens if not hundreds of reviews. I came to the conclusion that all of these portable twin tub washers provide the same function and produce the same results. I live in a micro apartment (less than 225 sq. ft.) so my primary concerns were fitting this into my space and avoiding laundromats. I was fully aware of the various complaints made by other reviewers and went into this purchase with eyes wide open.

First. Delivery was in 2 business days.

Second. Package arrived in good condition and washer was well packed inside.

Third. On initial inspection, item appeared new and was undamaged in any way.

Fourth. I wanted to plug it in and check for operation before trying to do a load of wash.

Fifth (and here's why only 4 stars). Sure enough, I plugged it in, turned on the wash-side timer and heard the motor turning, but the agitator wasn't moving. I stopped the was timer and turned on the spin timer. That worked fine. I'm not AT ALL mechanically inclined, but I figured that since I could hear the wash motor turning but the agitator was not, that either there was a loose, missing, broken or unconnected belt. So I tipped the washer over, located the access panel on the bottom rear, removed it and looked inside. There it was. The belt had, in fact, intact come loose from the pulleys between the motor and the agitator. So, carefully, with my hand, I reached down and reattached the belt to each pulley then gave it a couple of good hand turns. I put the panel back on, tipped the washer back upright and tested the wash side again. It worked perfectly and the whole "repair" took about 2 1/2 minutes out of my day with no real frustration.

Bottom line, I think that the engineering of these washers is sound. But think the assembly quality is the problem. But still I'm very happy with my Della 9 kg washer. It fits my needs and makes my life less aggravating.

I hope this helps. Good luck and God bless.