Product review (1 stars): Purchased at best buy, This review is a warning to any potential fellow amazon customers
This is the review I did at Best Buy, which was rejected. Oh well, I don't pull punches! When I tried to register the product at the samsung site, it kept kicking me out to correct non-existent errors, giving me the suspicion they didn't want to accept my information or to honor the warranty. I got them on the phone and they cheerfully set-up an appt. with the only Samsung service available in a 75 mile radius and I live just outside Chicago! Not sure what had happened to my brand new dishwasher, I decided to call the service outlet 12 miles from my home to inquire about the possibility of it being due to bad electric service. They informed me that the visit alone, would be $138! I since realized it was Samsung's fault because I have 4 other electronic appliances that have been around for 5 years, trouble-free.

But I also decided to Google trouble with this dishwasher and immediately found a website called: Consumer Complaints & Reviews. Apparently, I wasn't the only one who discovered too late, that the most important part of selling me a samsung dishwasher is getting me to purchase it.... Of the top 125 complaints, there are about 20 -30 best buy customers. The typical breakdown concerns the chinese electronic control panel which is what my problem is, according to the trouble code. The dishwasher will recover after about 4 -8 hours, begins a new wash cycle and then a few minutes later, stops and blinks the l.e.d.s.

I've had it for 6 months and used it 10 times. I have the original box of powerball tablets recommended by samsung. I live alone and usually wash a lot by hand instead of wasting energy, soap, etc. I'm presently at home with a back injury and no dishwasher! I can only stand for about 2 to 4 minutes and I'm "still" paying for the broken samsung. So far, the cost is $50.00 per washload!

I called best buy for help. I wanted to trade this for a new dishwasher of a different brand. and they offered to take the unit away for me, while there, delivering my new purchase! I got angry and said, I couldn't find out it was defective before your time limit, I don't have that many dishes. They asked me if I'd bought the extended service plan and I got more angry. I said: Once you get it out the door, it's next customer? What happened to standing by your product? You're in this business, obviously, you know this is junk, "why" is it on your floor to sell to me?

According to these bad reviews at: Consumer Complaints & Reviews, Samsung had denied, blamed and drug their feet at the customer's expense for months at a time in many cases. So my worst fears about trying to clean my dishes with my injury are coming true!

"WHY" samsung?

"WHY" best buy?

I hope you have the "decency" to allow this review to be posted here, for the sake of your remaining customers, because I've taken myself off your mailing list and cutting up your so-called: "Elite" membership! Just in case you censor this review, I'll be posting it all over the internet, everywhere I can, until my undeserved punishment is repealed by you or samsung