Product review (5 stars): Far beyond our expectations in everyway!!!!!  Quiet and perfect ice!!!!  Enjoy!!!!!
We love it!!!!!  Quiet, great gourmet ice and quickly installed.  The only issue that came up was it is smaller than the one we have had for 19 years.  Our old one was very loud and this makes a soft, chewable ice which chills drinks quickly. I know it is pellet ice, but we call it "Sonic" ice as we were going there to pick up bag of this great ice.  We did purchase ours locally for close to the same price since it is a costly item we wanted local supply and service.