Product review (1 stars): Consider yourself WARNED: CUSTOMER SERVICE WILL BURN YOU
So we ordered the flex wash washer and dryer, and after set up tried to run our first cycle of the washing machine. The machine lost all power shortly after starting up. Now queue the samsung customer service nightmare.
Day 1: called samsung customer service (on a wednesday) and was told we couldn't get a technician out to look at the machine until next tuesday.
Over the next two weeks, i have had to wait for 5 service appointments, arranging schedules to be available, I have spent at least 15 hours telling the same story to Samsung customer service, and have gotten nowhere.
Two weeks later: after 5 service calls from technicians with no solution, during which time Samsung refused to assist us with a replacement or refund, we still have a non-functioning machine. Samsung customer support insists that they require some form 7000 from the service technician. However, Samsung won't facilitate this project so i am essentially attempting to act as a general contractor between Samsung and its own service technicians. While the technician acknowledges the machine is a total lemon, Samsung technical support refuses to accept this conclusion and is advising continued service calls.
So ESSENTIALLY, SAMSUNG REFUSES TO ACKNOWLEDGE AFTER FIVE VISITS THAT THEIR MACHINE IS BROKEN AND AGREE TO REPLACE, but instead prefers to hold on to my money while it tries to salvage its broken product.

SO, if you are willing to gamble never getting what you pay for, then this machine is perfect for you, otherwise, I strongly advise you do not purchase any Samsung products.