Product review (2 stars): Instructions are useless. It has 9 steps
I don't usually write reviews but I need to now. This was the cheapest hood I ever purchased. I was not expecting much but more then I received. Instructions are useless. It has 9 steps. At step 8 its directing you to step 11 if you have low ceiling. There is only 9 steps. I have 8 foot ceilings and to stay 30 inches above the range is really tight installation. I had to come up with some kind of system to be able to hook everything up and hang since the instructions are useless. Screws are useless. I used self drilling screws. Unit came in dented in 2 places. Some lose screws wer ratteling inside the unit. After I installed it I could not level it because the whole unit was crooked. I actually had to use force to straighten it. Then I wanted to turn it on and only first 2 speed were working and the light didn't come on. Troubleshoot section in the manual pointed at lose connectors inside the control box. I literarely had to take it all appart to find lose connectors that were disconnected due to vibratio s from shipping or installation. How this can ever happen? Never ever happened on anything I ever purchased. Connectors should have snap-in lock that holds during vibrations. This really is not an easy to install. I have purchased different kinds of hoods before and they were much easier to install. The chimney pieces are too long. More suitable for 9ft or higher ceilings. Not good for 8 foot ceiling because the entire vent on top of the chimney gets covered. So if you use charcoal filter instead of vent outside you can't. It won't work with 8ft ceiling.