Product review (1 stars): Have to Agree with the other bad reviews
We purchased this fridge (slightly older version) and within about 4 years, it started to have the problems other reviewers have noticed. Intermittent thawing and then the fridge and freezer stopped cooling completely. We were given a discounted repair rate as this was a problem across the board. Then we had the puddling in the bottom of the fridge and today, we are expecting our second call in 5 months to repair the problem again even after the new kit was installed (again we paid for the repair at a discounted rate as this was another issue for these models). I have to say that we have been treated nicely by GE Customer Service, but honestly, I would steer clear of this fridge. It matched our builder installed other appliances and needed to be shallow depth so we spent more on it (shallow depth models are MUCH more expensive for some reason) than any other fridge/appliance we've ever had and it has been the least reliable and most troublesome appliance we have ever owned-GE or otherwise.