Product review (4 stars): Glad I Purchased The LG3997
I purchased the LG WM3997 a couple of months ago for our new home, which is space-limited, we liked not having to use 220, and didn't want to install a vent. When we first installed the machine, we only had cold water, as the house is still under construction, and the hot water was not yet installed. During that time, I did notice that many things were not dry, particularly in loads of mixed types of laundry (i.e. the jeans would be dry but the t-shirts were still quite damp). We tried putting the drain lower, into a bucket, rather than near the top of the washer, as suggested in other posts. That helped, but did not solve the problem. After connecting the hot water and leaving it turned on, even during cold-water washing, things are much more consistently dry, even while keeping the drain at the height of the washer. For some reason, the hot water seems to be required.

I really like being able to wash & dry without having to go switch things from the washer to the dryer! I often use the "Fresh Care" feature, which tumbles the clothes occasionally if you don't catch them just after they dry cycle completes. I do use liquid fabric softener, rather than dryer sheets, because I am not stopping it between cycles. In my dry climate, I really need the fabric softener, which keeps the static out of my laundry. In the summer, I will often put most of the clothes outside on the line, and the washer does allow me to stop without drying.

I'm keeping this at four stars, because I don't like the problem of lint around the rubber gasket at the front of the machine. After almost every load, I need to wipe it out with a wet paper towel. I've not yet found a solution to this problem.

I have this machine installed in combination with the&nbsp;<a data-hook="product-link-linked" class="a-link-normal" href="/O3-Pure-Professional-Eco-Laundry-Ozone-Washer-System-Newest-Generation-and-the-Most-Powerful-on-the-market/dp/B00AUWTYN2/ref=cm_cr_arp_d_rvw_txt?ie=UTF8">O3 Pure Professional Eco Laundry Ozone Washer System - Newest Generation and the Most Powerful on the market</a>, which allows me to do all my washing with cold water and little or no detergent.

The machine arrived on time in our remote location, and the shippers communicated appropriately to let us know when to expect it. Purchased from Home Care Company. The water supply lines were included with this washer.