Product review (1 stars): Free Replacments - You need To Call Samsung
There is a new more robust design now for these. I called Samsung again as these broke once more. Three times now. They understood and were sorry. I kindly asked for a free replacement since these have been giving me so much trouble. Without question they shipped two new adjusters to me for FREE. Please try this route. They totally understand that the originals were a bad design and are trying to save face. For this I commend them. Thanks Samsung. It's only been three years since fessing up.