Product review (3 stars): Another cracked drum but.......
Yup I've got the same cracked drum at the 2 year period(dryer is now 21/2 years old), seems to be an issue. It started out as a slight tick 6 months ago and now sounds like there's a pair if size 15 shoes in there. I also called warranty line and they would not acknowledge that this is a common problem( I hope everybody is calling in to report theirs). I did however get them to replace the faulty part but I still have to pay labor, at this point I will take it since it's cheaper than buying a new one. I still gave it 3 stars because the dryer functions great otherwise, decent drying times with large capacity.  Outruns the washer so you can keep the process rolling. Maybe the new models will have the drum issue resolved, I guess I will find out in about 14 months! Samsung needs to recognize this as a problem, it will only hurt them down the road, maybe Amazon can give them a little nudge.