Product review (3 stars): Control board goes bad in 2 years
I bought this Range hood in 2013. The Range was excellent in removing smoke and odor. But after two years of seamless working, the circuit board went bad. I tried to reach their customer support via phone, but no one ever answers. I have warranty on the range still, hope they will replace the control board. I see other customers also seem to have the same issue with control board. Even though this product works good, if it breaks, then getting hold customer service is going to be a problem. Other than bad customer service, the product works good.