Product review (3 stars): Great potential.
I'm very mixed up about writing this review... right out of the box, the machine didn't work properly. The wash side did not operate at all, we could hear the gear/motor going in and out but it wouldn't spin. If you stick your hand in and spin the blade (not sharp) part it would spin (VERY strongly, by the way) for about four seconds than stop. It was frustrating how much potential this thing had, how powerful it was. I contacted the seller (not Amazon) and although it took some (very little) back and forth, they refunded the cost of the machine. I was bummed they wouldn't just replace the item, but they did right by me either way.