Product review (1 stars): Find another model and brand
We bought and installed this refrigerator as part of a kitchen remodel and now that our refund is safely in the bank I can write a review on it.  The problems we had were:

1) Design.  This was our first side by side refrigerator and will be our last.  There wasn't as much refrigerated room as our last frig and the layout of the refrigerated space wasn't very good.  The bottom 40% was taken up by 3 large draws when really 2 would have been sufficient.  We would have preferred more shelf space.

2) Reliability.  We installed the refrigerator in late November and 5 months later both the refrigerator and freezer stopped cooling.  The compressor seemed to be running and there were no error lights on.  We tried adjusting the temperature and powering it down and up again but nothing worked.

3) Service.  This was the worst part.  Samsung gave me a total run around even saying that the company I bought it from (Home Care Corporation) wasn't an authorized dealer so it wasn't under warranty.  Eventually Amazon interceded to settle that.  After the repairman they finally sent out couldn't fix the problem they agreed to refund the purchase price. Even then I had to send Samsung a form with pictures showing the cut power cord and the removed interior tags with the model and ID numbers.

We got the refund about a month after the frig broke down.  They said they would take it out but have yet to contact us.  We just paid $15 to have Home Depot take it out when they delivered our new one.  I wouldn't take any bets on the chance of getting that money from Samsung but then I also wouldn't take any bets on them getting more of my business.