Product review (2 stars): I really loved it until it stopped working.  (; ;)
This works good.  It saved a lot of time and work, relieved me of so much stress!
I thought washing very lightly soiled pots, mixing bowls, cutting boards and tappers was not a big deal, but realized I really hate them.
I strongly recommend you limit the hand wash only when absolutely necessary.
It can fit frying pan and other pots.
When there's too much stuff to wash, I put light stuff first with a shorter cycle, then, put heavy stuff with a normal cycle.

One thing I am puzzled is the "Mini Party Cycle".  It shows 20 min running time, but feels taking perhaps double longer.  Each first five min shows perhaps takes 5 or more minuets. Its cycle is disproportionally short compared to other cycle, too (but in reality it takes time).
My shorter cycle first strategy is not working as good as expected.

UPDATE
It stopped working, the spray arm doesn't work at all, after let's say 8 months.  The manufactuere customer service was just ok.  They first sent me a replacement spray arm.  But it did not work. There's no motor sound so that it is more mechanical, serious problem, I think.
The problem is that this item is TOO HEAVY to move by myself to ship it back for repair/replacement.
Manufactuere warranty did not misrepresent on this part.  I understand.
BUT IN PRACTICE, I CANNOT POSSIBLY MOVE THIS ITEM BY MYSELF AND CANNOT PACKAGE AND SHIP. It will surely hurt my back even if there's no accident during the packaging.  I am petit woman living alone. I cannot always get that sort of help.

However, I wrote in response to someone's question that you should buy a warranty that covers the onsite service.  Amazon suggests Assurant for that extended warranty service.  It is NOT SPT's fault, but Assurant advertises they cover onsite service, but if the problem STARTED during the manufacturer warranty period, they do NOTHING.  The online complaint filing system is also deceptive. Given that the additional warranty is useless, there's no way to fix the problem to use this product beyond 8 months for me.
I am sorry that I have to downgrade.

I feel so miserable thanks to the deceptive "extended warranty."  Not so much by SPT, but I cannot use the product, and cannot even throw away this big item.  It is certainly a headache.