Product review (1 stars): the worst case of company abuse
the reason for the 1 star is not because the machine is bad but the company, universal mania delivered it damamged and dented. after notifying them and lodging my complaint, they said that i dropped the machine. little did they realize that the dents were from the inside protruding out. if i had dropped the machine the dented part would have faced inward. in addition, the machine leaked because the hose was disconnected from the inside.i trouble shot this myself and reattached the hose correctly. their customer dis-service was the worst i have ever experienced. it was very obvious that their delivery people had tossed this machine around in their truck. i wrote a letter to the president and he too went on to say that i dropped the machine. i live on the ground floor and the chances of me knocking this thing over are zero to nil.they obviously have no integrity and if the president accuses you too, there is something seriously wrong. spread the word and do not purchase anything from UNIVERSAL MANIA. Amazon should discontinue if they haven;t already with doing business with this company ofliars and losers..