Product review (5 stars): Always buy NEW parts when it's REALLY important...like when you need clean clothes!
Never buy a refurbished part for something as important as a washing machine! To save twenty bucks, I wasted so much time and energy... When the refurbished part worked for six loads only, I worried that perhaps something else was wrong! And in fact, numerous other things about the machine would not function without this part working properly. The machine wouldn't even steam, and I was concerned that the control board could have been bad as well.
Found the NEW part on Amazon with a competitive price, and they got it to me the next day!  Amazon is the best!  And it took all of fifteen seconds to install this new part and start enjoying my properly functioning fancy Kenmore Steam washer again!