Product review (1 stars): Product may be good but I'll never know because Price Pros stuck me with a broken item
I purchased this vent hood due to the good price and apparent good feedback.  We are renovating our kitchen and received the vent hood 32 days ago.  To keep it safe we left it in the box until we were ready to install it.  When we opened the box the glass was completely shattered.  After contacting the company the only response they gave was this... "Thank you for contacting The Price Pros.  We received your request for return, however we are unable to process your request at this time.  Per our return policy, we will accept a return of a defective or non-defective item, for credit or replacement, if notified within 30 days from receiving the item. Since it is past our 30 days return policy time frame, you may contact the manufacture of the item for further assistance.  Please do not hesitate to contact us with any concerns or questions you may have."  Trying to call them I sat on hold for 30 minutes before giving up and subsequent e-mails received the exact same canned message.  Granted I was 2 days past the warranty period but this unit was delivered damaged.  A call to the manufacturer Broan-Nutone got the response "We never heard of  Price Pros ... it could have been bought and transferred many times before being sent to you".  A call to American Express got the response "since it was delivered to you already damaged we don't cover it under the buyer protection coverage".  So at this point my only recourse is with the shipper and if they say I broke it somehow then back to American Express.  All in all I wanted to share this experience - an expensive $900 lesson not to purchase from Price Pros and to reconsider buying expensive items from Amazon.  Amazon.com was no help at all.  Boo Hoo on Price Pros - it is apparent they are one of those companies that I try to avoid with my due diligence of checking feedback etc but in the end somehow got sucked in by the price.  The true strength and reliability of a company is to come through when things go wrong not when they go right.  An expensive lesson - please do yourself a favor and buy elsewhere and not from Price Pros.  I saved $50 and lost $900 going with them.