Product review (1 stars): after waiting years for a new cook top I was so happy to have five burners with a griddle
When I first bought this cook top I gave it a five star review, after waiting years for a new cook top I was so happy to have five burners with a griddle, a fast boil feature and a slow simmer feature, I was on top of the world.  Sadly, within a couple of months of using this cook top the valves became very hard to turn, one morning, as I happily began to heat the griddle to make pancakes, one of the knobs snapped off because it was so difficult to turn.  I called for service and was greeted by a very unfriendly repair man, after diagnosing the defective valve and ordering parts,  the repairman returned in about a week or so with the wrong valve.
A new repairman came out a second time with the correct valve after another week or so had gone by.  Imagine your shiny new cook top broken while you wait for all of this..
Within a couple of months, the valves became difficult to turn .  Once again, the knobs, which are plastic, began to snap off simply from turning on the heat.  We now have 2 knobs out of five that aren't broken that we move back and forth to turn on the burners.
Once again, I called for service.  I said, I am done with this cooktop.  I spent a fortune on this, I want to exchange it for a new one, I haven't had this one year and it has been a problem from the start.
I was told by a GE rep they would not exchange our cook top, but they would send out a repair man.
OK I said, send a different company, I cannot deal with that first company you sent here.
They sent out a different repairman, this time from a great company I recognized as being in our area for at least 25 years.
Our technician was very polite, I told him our problem and he ordered the parts again.  That was about two weeks ago.  Now we have our daughter, her husband and their 4 little ones with us, so there is a lot of cooking going on.  Yesterday, I tried to turn on the burner and there was an alarm that sounds a bit like what you would hear if there was a nuclear melt down at three mile island.  Now none of the burners will ignite.  We have to reach under the counter, unplug it, then plug it back in again.  This is no easy task unless you like crawling under your cabinet every time you want to turn on your stove.  Each time we plug it in we are graced with that horrible alarm that wakes the children from their naps.  I am beyond sad, disappointed, disgusted, and frustrated.  Our appliance repair shop say's they've ordered more parts, they do not know when they will  be in..  In the meantime, I'm trying to feed 8 people.  Please do not waste your money on this product, I want to save you a lot of heart ache.