Product review (5 stars): Product arrived quickly and installed easily, no problem with any of that.
Product arrived quickly and installed easily, no problem with any of that.
Here's the problem:
As much as I wanted to go off on Samsung for making a product that is designed to fail, they aren't the only ones with this type of failure.
Other well known manufacturers have the same poor design, the open spaces in the item allows detergent and dirt to collect and slowly destroy it. being poorly made in the first place and at one point had a recall on them they did nothing to fix the problem. The replacement is the same failed design that they had before. Mine failed after 7 years which I hear is better than many of them, some failing after only a few years.
When I pulled mine apart I also found rusty bearings and the front seal had been ripped in several places from the tub bouncing around and also had to be replaced.
Samsung wants you to buy a new outer tub if the bearings go bad, I found just the bearings on another site for 75.00 and they are easily installed.
This job is a pain, most of the washer has to come out to access the inner tub. The spider sits in the back of the inner tub so the outer pieces have to be taken apart to get to it.
The tub needs to come out of the washer so you can take the outer parts apart to get the inner tub out, the spider is located on the back of the inner tub.
Lifting the tub out once you have disconnected almost everything can be a hassle, it's very heavy and has to be wiggled out, same problem putting it back in.
Will this last? There's no way of telling till the washer tries to walk across the floor, of course by that time it has probably caused other damage that will also need to be repaired.
 The final cost:
100.00 for the spider
15.00 for the tub packing
15.00 for the spider bolts (these don't come with the spider, you have to buy them)
80.00 for the front door seal
75.00 for the bearings
285.00 cause I did the work myself, not sure what a shop would charge but we could assume at least twice this amount. Or you could just go out and buy a new one for around a thousand dollars and wait till it happens again.
In the front of the picture you can see the spider that broke apart, it's filled with detergent in the openings and the metal just breaks apart.