Product review (5 stars): product is great. shipping could be better
Everything was there(even with damaged packaging from shipping). The repair went as expected, all parts were correct. Now my washer that used to sound like a jet engine taking off is quieter than the dryer. Shipping was very quick, although I was concerned with the condition of the package upon arrival (damaged to the point the tube of grease was split open), the heavy shaft was free to move around and cause damage. Better packaging would prevent this in the future.