Product review (1 stars): CAUTION: LG Does Not Maintain Parts Inventories for Major Appliances. Appliances Become Unrepairable
We bought a slightly earlier model of this washer and dryer as a matched set, plus pedestals for both--the total purchase was about $4,000 by the time we were done. When a control board went on our dryer, we discovered that LG no longer manufactured or maintained inventory on either of the two parts needed to repair the otherwise perfectly functioning dryer. So, our dryer is now junk and we need to purchase a completely new one. And either we need to also purchase a new matching washer or we will have a mismatched set, probably for the rest of our lives in this house.

LG seems to think the lifespan of their products should only be a few years. Other manufacturers maintain parts inventories for major appliances for much longer.

With LG, it is as if you took your six year old car in for a minor repair and they told you they don't make parts for it anymore--just throw it away.

Not maintaining an inventory of repair parts is a sure way to make your customers feel very taken advantage of and very angry. We certainly will never buy another LG product of any type. Plus, the environmental waste of throwing away an expensive machine is enormous.

LG gave me a meaningless "apology" for their policy of not maintaining an inventory of parts, but offered no other help or compensation.