Product review (5 stars): Bad Experience turns out to be WONDERFUL
This review is for a N1-100 Portable Ice Maker.
I received the new ice maker on September 9, 2014.  After calling the customer service line and letting the unit sit for a couple of hours for Freon to settle, I plugged it in and it didn't work.  I tried several different outlets and still no power, no lights, no noise.  So I called customer service back and Mireya answered the line.  She was very knowledgeable and immediately set my mind at rest by processing an exchange.  This was all the same day of September 9.
I received the new unit on Thursday, September 11 and it has been a gem.  Works beautifully.
The non-working one was picked up without a problem on Friday, September 12.
And, I now have a wonderful working ice maker.
Thanks to Mireya for your wonderful customer service.