Product review (5 stars): Awesome customer service
I purchased the cold pour fan to replace another tower cooler. I had one of those little black plastic boxes with a 12v computer type fan. It was ok but not quite good enough. The cold pour does move more air and does cool the tower as described. In my case the fan started making some noise after about a month.  I contacted the vendor and the unit was promptly replaced with no questions asked. Awesome customer service!!!