Product review (5 stars): Well thought out parts kit, great price for all that's included, made the job a lot easier then individual parts would have been
If you have a top loading washing machine and those bearings are starting to make noise, this is the kit for you. Well thought out, this kits contains everything you need down to the grease and sealant. You could save some money if you want to carefully remove everything without damaging the seal or shaft as the bearings can be purchased at an auto parts dealer. However, with this kit you can literally take a big hammer and beat everything out without worrying about damaging one of the parts. Plenty of videos on youtube with instructions on how to disassemble and reassemble the washing machine. My only problem was delivery. I was supposed to receive the package USPS on Friday. Well on Friday my package was out for delivery in a city about 25 miles from me. If I didn't get the parts by Saturday it would be at least Monday. Back to work so that option wasn't appealing. I called the national help number and the friendly lady took my complaint and then told me they would be in touch within 48 hours. Seriously, I'm in day 3 of a 2 day delivery and they are going to take another 2 days to find my package. I waited until Saturday, as my package showed in transit, and went to the post office at 11:45, they close at 12:00. Unfortunately, i got one of those lazy postal workers, not generalizing as most of them work hard and are professional. I asked her if she could try to help me locate my 2 day package that I assumed was probably already sitting in the post office. She informed me that there was nothing she could do, everything was shipped to another city first, then back to my town. The "elbow" story. Also it would arrive in a giant container and could never be located. I left so upset, I didn't realize she hadn't even asked for the tracking number. When I arrived home I checked the USPS site one more time and there it was, changed to "Out for delivery". Received the parts and completed the repairs Saturday. The parts kit was awesome and made the job simple and fast. My wife was thrilled. As the delivery problem was a USPS issue, I'm giving this kit a solid 5 Stars. BTW, USPS did call me back either Monday or Tuesday. I really didn't care what they had to say.