Product review (1 stars): the worst consumer brand ever
This washer died after four years of careful use. Error 71 flashed on the display--a message you cannot even find referenced in the Whirlpool manuals! Before the machine died, it thrashed about wildly during the spin cycles. Now, for a company that has been manufacturing laundry goods to make something so inadequate, you have to believe this is intentional. The company must be using really cheap parts and badly paid labor. Building a working washer is not, after all, rocket science. To cover my investment, I had to buy an extended insurance plan--sold by the manufacturer! Whirlpool's philosophy appears to be this: put the name of a once great brand on poorly designed and badly built appliances, then bilk the consumer again by offering a $339 insurance package to protect a $1,000+ laundry. I've bought two washers in my life. The first one--from GE--lasted for twenty years. I feel as if I've been mugged by Whirlpool.