Product review (1 stars): It's A Crime Kitchen Aid Takes People's Money for This Thing
After inheriting this unit when we bought the house 9 months ago, we have had a constant stream of repair techs coming to try to fix the reason why the unit will not:  A) run thru an entire cycle without stopping (misaligned optics)  B) actually WASH the dishes we put in the unit  (we were told to completely rinse EVERYTHING off the dishes, utensils etc prior to loading-defeating the purpose of having a dishwasher)  and C) stop leaving strange and weird film and marks on our stuff (still waiting for an answer on that one).  It got to the point the repair people just let themselves in so we did not have to be home it was so frequent.  I am happy to report today we purchased a new unit, one drawer and it will rid us of this thing forever next week.  With a family of 6 we were rewashing loads and loads of dishes only to have them come out each cycle with food still on them-and that was WITH pre-rinsing down to almost nothing on the plates and silverware!!  I do not know how Kitchen Aid has gotten away with this for so long, maybe because they look really cool?  Bottom line, NEVER, EVER BUY THIS PRODUCT!!!  I will be a happy man when the new dishwasher is installed and I don't have to worry about whether or not the dishes I use to feed my kids are clean, sanitized and safe.

PS- Even the sales guy at the locally owned appliance shop I bought the new dishwasher at (who used to sell Kitchen Aid drawers but has since pulled them from the showroom floor) said no one there would EVER put one of these things in their home.  THE GUY SELLS KITCHEN AID AND IS TELLING ME THIS!!!