Product review (1 stars): Samsung Dryer Drum Crackes at 14 Months
<div id="video-block-RUZ8FWPQP0PY2" class="a-section a-spacing-small a-spacing-top-mini video-block"></div><input type="hidden" name="" value="http://ecx.images-amazon.com/images/I/C1BQ7kMb17S.mp4" class="video-url"><input type="hidden" name="" value="http://ecx.images-amazon.com/images/I/21PGgHRZiGS.png" class="video-slate-img-url">&nbsp;Update:  12 November 2014 - Samsung has again refused to remedy the issue.  I have decided to seek a legal remedy and have created a gmail account where people can communicate with me in regards to this issue.  The gmail account is samsungcrackeddrum@gmail.com.  Do not send personal information.  If you want me to keep you posted on the legal progress, send an email to that address.
Shawn

Model DV331AEW - I am disappointed in our 18 month old Samsung dryer. It started to make a thumping noise a few months ago and when I inspected it, I saw the drum had cracked; a few months after the warranty period had expired. This is clearly a quality issue related to materials, workmanship, etc. A replacement drum will cost $250 plus another $150 to $200 for labor. I don't know what the root cause is and thus have no confidence that the replacement drum will not do the same thing.

What happened to the quality we used to get. I purchased my mom a Maytag washer and dryer when I was a teen and it lasted more than 20 years.&nbsp;<a data-hook="product-link-linked" class="a-link-normal" href="/Samsung-DV331AEW/dp/B004UH3I80/ref=cm_cr_arp_d_rvw_txt?ie=UTF8">Samsung DV331AEW</a>