Product review (4 stars): Outstanding Amazon Customer Service
This is more about Amazon's excellence than this product . . .  after installing this device as a replacement in an 18-month old Whirlpool refrigerator, it stopped making ice after 22 days.  So around 9:00 P.M. on a Friday night I talked to an Amazon Customer Service rep about an expedited replacement as we had a near-term holiday and 12 houseguests expected, so not having an ice maker would be a problem.  Amazon had another brand new ice maker at my front door on Sunday, roughly 40 hours from my order replacement.  Now to keep it in perspective, I do live in the NorthEast corridor near Philly and we get many "rapid" deliveries, but still, that is phenomenal customer service!!!
Anyway, all of a sudden the installed ice maker started working again, 2 days after the holiday!
The refrigerator is my first and last Whirlpool , what a loser - 18 months old and 2 major service calls/repairs under warranty and two after that, the failed ice maker being one of those - so I saved about $150 and replaced that first ice maker myself.  No idea why it quit working for about 3 days but maybe the doors were open a lot for the extra cooking and visitors.  But thanks Amazon for your outstanding service!  And I am just keeping the replacement ice maker and saving it for when this recently installed one fails, as according to most of the reviews on here it won't last much beyond 2 years, if that.