Product review (1 stars): Don't buy this machine.  Not worth the money spent.  Works great, then dies quickly.
Machine worked great when first purchased, making full baskets of ice in short time frames.  Now it's down to one ice cube per freeze, and there's no real troubleshooting & fix info online as to why the coolant won't extend out across the rest of the two metal freeze bars to continue what used to be a super good freeze process.  No explanation, just one cube.  The fan works fine, the machine acts like it's trying to do the right thing, but it just won't push the coolant all the way to the ends of of the bars to push the freeze out.  Interesting that this company is well aware of its shortcomings (it knows this is an ongoing issue--why else would the warranty be only 3 months).  This company clearly is out to rake in the money and run on this one.  But, when I bought this item on Amazon, I was just as dumb as the rest... I simply looked at the number of stars and not the reviews themselves that put it all into real perspective.  Amazon should actually blacklist this company for this exceptionally poor product that my work well at the start (thus incurring good reviews from new users), but has an ongoing issue of dying after the 90 days are up.  Amazon should not do business with companies that clearly cheat their customers.  Better Business Bureau will certainly get a notification from me to investigate the company that makes this unit.  I suggest your writeup include a visit to the BBB as well--since the BBB may have some better pull here to look into these things than Amazon may have.  I'm also going to submit a complaint to Amazon to better review who they do business with.  It hurts the reputation of Amazon to work with really crappy companies like this one has proven to be... especially give that a ton of the Amazon reviews placed on this machine are having the same problem.