Product review (1 stars): Nightmare
We don't ask very much from a stove, just to light up and produce enough heat to cook, not too much to ask for, you would think. Our first Service call was less than a week from installation and we had plenty more to come by the time the warranty ended. The griddle is useless as it doesn't get hot enough to cook with. None of the igniters work even after a dozen or so repairs calls so if you turn the knob to light the burner you just get gas filling your kitchen and house. We have one of those long fireplace lighters we use to light this $9,000.00+ range which makes for interesting conversation when we have company over. The thermometer is useless as it's off by as much as 80 degrees. After numerous calls to Thermador a representative offered to sell us another unit and they were nice enough to give us a %10 discount on a new one. Told them I wouldn't own another Thermador product if they gave it to me for free. I wish I could give it zero star.