Product review (5 stars): Best Laundry Pair I've Ever Owned!!!
I purchased this set from Lowes two (2) years ago this month and absolutely love it!  I have never had any problems with the set.
Even though the set has an agitator "plate" instead of the tall, normal agitator, you need to load the washer with clothes as though it has a regular agitator--in other words, do not cover the center of the agitator plate with clothes.  If you load the washer this way, you will have no issues with it becoming unbalanced or "washing for two hours".  The owners manual clearly tells you how to load this washer also.  If you follow the instructions, you will never have any issues with it.
Absolutely the best set I have ever owned.  Washes clothes gently and thoroughly and dries quickly.  I highy recommend this set.