Product review (1 stars): Don't Trust the Positive Reviews!
And so it begins....As others have stated, we bought this LG fridge due to it's storage capacity, convenient features, and highly rated reviews.  Not sure who they paid to write those positive reviews but I am now doubting their validity.  We purchased this fridge at Home Depot as part of the black Friday sale in 2015.  Had it delivered to our new residential construction about 6 months after purchase.  Started using it in August 2016 and have loved it.  It's now the 3rd week in February 2017 and the freezer just failed.  Thawed our food and now I can't get the temp to go below 20 degrees even though the digital readout shows -1.  Ice makers quit also.  Contacted LG customer service who advised 3-5 days just to have a tech come look at it.  While I may be jumping to conclusions on how this will all pan out I am not feeling real good at the moment.  After the failure I searched online for information and discovered a boat load of negative reviews over the past 12 months for this LG fridge.  Many of the reviews start off the same way as my story here and end up costing people a chunk of money.  If, after tech support comes out, I find that there is a simple explanation for the freezer failure I will certainly update my review.  For now, I just want to caution others that this fridge with the glowing reviews may not be all it's cracked up to be.

EDIT:  2/22/17 Well the fridge is now dying.  Won't cool below 45 degrees even though it's set at 33.  Rude account executive out of Alabama didn't care at all and just said 3-5 days to contact a repair facility.  Won't give us her supervisors information for followup either.  Spoke to a couple repair facilities in our area and they advised that they don't do LG warranty repairs because LG fails to reimburse them.  Family of 6 with no cold food in the house and no repair timeline....This should go well.

EDIT: 3/17/17.  Repair man finally came out the 1st week in March.  All the freon leaked out of the sealed system into our fridge.  His recommendation was a replacement fridge.  He said that since it's a sealed system it is irreparable.  LG refused.  They want to send another service tech out to fill the system with new freon and a dye so they can see where the leak is at.  We are still waiting for that guy and any parts.  Worst experience ever with an appliance!