Product review (1 stars): Service department is too busy fixing these unreliable machines
They are so busy fixing these machines that the waiting time for a service call is two weeks! You don't really get what you pay for. I don't mind paying extra for better quality and reliability, but that is not the case with Miele washing machines. I had problems with door seal for long time and finally had to trash mine (drum problem) not too long after the warranty period. We also had smell problem with this machine from second month. You need to clean the drain once a week. It wasn't cleaning as good as our previous or new machine. I am kind of glad that our Miele machine died since we are really enjoying our new Korean machine.