Product review (4 stars): 2 years still going strong
I have had this washer for 2 years now and it works just fine. In the past I have had a problem with the musty smell but now that only happens if I leave a load in too long before I switch it to the dryer.  I did some research on this problem and found that this washer WORKS BEST WITH POWDER HE DETERGENT. DO NOT USE LIQUID DETERGENT because it builds up in the machine and creates a mildew/musty smell. Some liquid detergents and softeners are worse than others. The machine has a Tub Clean Cycle that I now try to use once every week or two and then I leave the door open when it is finished. I do this so it drys out completely. Since I switched to powder HE detergent and started using the tub clean cycle more often I never get the mildew smell unless, like I mentioned earlier, I leave a load of clothes in there to long. If I do, I usually just use the rinse and spin cycle and the smell is gone. Hope this helps any of you with problems I was pretty frustrated for a while as well.