Product review (2 stars): Damaged Box. Does not work.
The UPS guy left a damaged, battered, and sorry looking box in front of our entrance for this hood. We were very excited to make it work, but unfortunately the box was pretty beat up and the hood inside was also bent and damaged. We tried installing it anyway, and were able to get it on the wall by making a few adjustments on how it hangs on the wall, but the internal workings were probably bent or damaged. When you turn it on, the door would open, and the fan turn on, but when you try to stop it/close it, it seemed to want to keep on closing after the door was completely closed, making a whiny sound as if trying to still pull the door in to close it (but there was nowhere more the door could go). No way to adjust the play or the amount the built in motor pulls to get the door closed. Tried everything (we really wanted this to work) but to no avail. Had to return it. Probably would be a good product if packed right. Amazon works with you, but returning this huge thing without a box is still a major hassle.