Product review (1 stars): RIP off!
I bought this unit two years ago and after the year warranty was up it started ripping holes in our clothing.  It doesn't matter if we lessen the load, reduce the speed, change cycles, etc., it still mutilates clothing.  So far, we've lost at least $600 in clothing because of this machine.  In addition to the mutilated clothing, the lent trap has to be cleaned about every month which is a pain.  I would never recommend purchasing this unit.