Product review (1 stars): This dishwasher has very faulty top rack slider rails. ...
This dishwasher has very faulty top rack slider rails. They have now broken twice (ball bearings spill out). I am now using only the bottom rack. Very frustrating for all the money I spent on this.

Update: Finally got rid of the dishwasher and got an LG. Had it for a year, no rack problems. Also, these parts are cheap plastic and eventually dry out and become brittle from the heat and break. Not good for more than a year.