Product review (1 stars): Very disappointed in customer service when receiving a broken part.
This item is exactly as described--so thats not my reason for the 1 star rating. We received this and my husband spent EIGHT hours installing! 8 hours. Only to get to the end of the install and realize the light cover that is supposed to cover the bulb had a broken prong. Without that prong the entire cover will not work. I contacted Amazon and they said my only option was to return the ENTIRE Hood. ( the one thats now a part of my house--screwed, glued, fastened to my HOUSE!!) I am so disappointed that we worked so hard to replace this thing and now becasue one piece was sent to us broken, its still not complete. I just need a light cover and of course only THIS one made by this company for this specific hood will work. Great product if you don't receive any parts broken. :(