Product review (3 stars): Looks great, quiet, but cheap on the inside
We have had this dishwasher for nearly two years, we purchased it directly from Whirlpool.

The dishwasher is very quiet, much quieter than the Kenmore PRO model we replaced.  It also doesn't leak, another plus over the old unit.

I have problems with this unit requiring rinse aid in addition to having rinse aid in the tablets that go in the door. Recently it's started running through the rinse aid much more quickly.  One would assume that having rinse aid in the tablet or pod would cover, but it does not.  If the rinse aid is not filled, the dishes come out with dried debris on them if you don't prewash them.

I have even bigger problems with the plastic parts that hold the top rack together disintegrating.  The top rack fell out of the machine because the posts that fit into the tracks snapped off, one by one.  The clips at the back of the rack that support it have become misshapen due to heat and don't support the rack, contributing to the stress on the posts. The plastic parts are apparently not suited to being used with name brand detergents in high heat.

I'm going to have to spend over $100 for plastic to repair the top rack so we can use both racks again.  Hopefully the replacement parts hold up better than the factory parts.