Product review (1 stars): Haier Lowers Bar
I purchased this machine at the end of September 2007.  My wife and I were excited to forgo walks to the laundromat.  The machine looked great and started decently, but the cycles would never end.  It just kept filling with water, draining, and filling again.

I called Haier and after troubleshooting with the customer service rep, she determined  the machine would have to be replaced.  She asked me to cut off the power cord, dispose of the machine myself, and send in the serial number from the back (all of which I did).

They received these items on October 17th.  At the end of October I called to inquire about the arrival of my new machine.  I was told that they had received requested items and the machine would arrive in a week.  I was told also that no one would be notifying me when it is shipped.

On November 5th, I called to inquire again.  This time I was told they had not received my serial number.  Then that statement was corrected.  They had received my serial number but it wasn't valid.  The rep would contact corporate headquarters.  After several minutes on hold, the rep told me she couldn't get through to corporate but she'd left a message and she'll give me a call when they call her back.  She said that could take a couple of days.

Calling back again today, I spoke with a rep who told me she would have her supervisor speak to me, but at the moment the supervisor would have to call me back as she's on the phone with someone else.  I've yet to receive that call.

My impression of Haier is that it's incredibly disjointed.  Shoddy craftsmanship with a contracted customer service which has no power to solve any issues.  I just want my money back and am not sure if I'll see it.