Product review (1 stars): Defective... will update!
This makes delicious ice and quickly!  However, this is so loud Im sure it needs repair.  The first one we purchased from this company lasted a couple of years.  It was also much quieter.

This one also fails to push the ice it makes all the way forward into the basket.  This creates a problem as the machine has to be turned off and the ice manually moved.

I think we just received a defective one.  I recommend always purchasing the warranty for items like this.