Product review (1 stars): Making Dinner Reservations--Not Making Dinner!
My husband, the chef in the family, wanted this particular model and no other. We purchased this product in mid September 2011 and it was delivered by the end of the month. Within one month, we were already having problems with it: error codes occurring during the middle of cooking and having to turn the breaker off and on in order to continue cooking. By early December, I was at Lowes trying to return it. I was told that there was only a 30-day return policy on appliances, however, luckily I had purchased the extended warranty. In January 2012, the entire control assembly for the stove had to be replaced. A couple months later, during cooking, suddenly water would pour out over the right side of the control panel from inside the top of the stove! I don't know if condensation was building up or what, but I started keeping a camera on the video mode at ready in the kitchen to prove to the repair tech's that I wasn't crazy and that yes, it was possible. They finally came out, tore the entire top off and I don't know if they sealed it better or what, but it hasn't done it since then. Then last week, while baking brownies in the oven, the display panel started flashing an error code that involved the stove--and I wasn't even using it at the time! If any one else has one of these ranges, they understand that when an error code is displayed, it is accompanied by an incessant beeping noise. Therefore, while I have now been waiting over a week now for the new control assembly to arrive (the second one in less than a year), I still cannot use the oven/range at all and I still have at least two more days to wait. Bear in mind, I take very good care of this range and even the repair tech told Electrolux rep's that after 8 months, it still looked brand new. Yes, they had inferred that I was mistreating this range. After three repairs for the same part, this range will be "lemoned out" and since I still have over 2 1/2 years to go on the warranty, I'm pretty sure that is going to happen. I'm only hoping that by then Electrolux has fixed the problems with this unit and I get one that I can actually rely on. Even then, I still wouldn't do without the extended warranty. I now consider these a must for any so-called "smart appliance". One more thing I never learned about till after I purchased this unit. This unit will constantly vent air from the front while the oven is in use. I assume this is to stop the glass top from breaking or possibly damaging circuitry. It is very annoying, especially when one is in front of it and trying to cook on the stove at the same time.