Product review (5 stars): Helpful tips if you have no idea why your icemaker isn't calling for water.
Okay, I have a ULINE BI2015S undercounter ice maker. I am typing this for the poor, hapless soul that I was and who might be me out there. So. Your icemaker stopped working?  Got it.  Not sure why?  Well, neither is any ULINE technician. So, I am going to help you.  First, this piece MUST BE working properly for your icemaker to successfully call for water. Your icemaker calls for water when the icemaker assembly plastic prongs (inside the icemaker) are in the 10 o'clock position!  The MOST COMMON reason your ULINE icemaker is not calling water is because of this little solenoid. If your icemaker cycles and at the 10 o'clock position, pauses, does NOT call water and then proceeds to the 12 o'clock position and gets stuck...you probably have a bad solenoid.  You may also have a bad icemaker assembly, but it's cheaper and easier to replace the solenoid first, if you aren't good with a voltage meter. However, if you, or someone who owes you a favor, can test your solenoid with a voltage meter, then you will know for sure. Now, this is VERY important....you will not get any voltage in that brown return wire or in the solenoid, EXCEPT when it is calling for water, at the 10 o'clock position. So if you are looking for voltage when it's stuck at the 12 o'clock position, you won't find any. SOOO, you will need to take off that little white plastic piece of your icemaker assembly, ever so carefully use a screwdriver or something to move the gears so that the icemaker assembly white prongs move counterclockwise (LEFT) to the 9 o'clock position. Oh, do this with the machine off and not plugged in...just in case. Then turn it back on...be ready with your voltage meter.....and you should see the surge of voltage within 60 seconds or less and if you don't and it has already reached the 12 o'clock position, then your solenoid is likely your problem. Whew. I hope that helps someone somewhere and it makes any sense. It took us four repairman who didn't help, and me and my brother on the internet and one new icemaker assembly (not actually needed, but glad we did it since the old one was peeling a bit inside that you couldn't see) and about 40 hours on the internet and a lot of guesswork before we finally pieced everything together to figure out how it worked.  Anyway, I have ice now!!!!! The solenoid replacement itself takes about 15 minutes.