Product review (5 stars): Replacement is great!
In 2011 we purchased the Cafe dishwasher and had a few problems with it such as the "low detergent" light not going off even when refilled with recommended detergent.  Another thing was that the drying fan would never shut off at the end of the cycle.  It would run for days if the door was left shut even with no dishes in the washer!  GE was contacted and they were great to work with in trying to solve the problem.  After 4 service calls in less than a year, the dishwasher was deemed "unfixable" because of some design flaws.  It seems they had created this washer during a transition in models and for some reason, the parts didn't work well together.  At least that was their explanation . What did GE do?  They assigned us to a customer service person who helped us to get the dishwasher replaced with the newest GE model  ...  free of charge.  The newer model was even more expensive than the first.  All the service calls and replacement parts and then a new appliance did not cost us cent!  They stood behind their product!  We recognize that once in a while a product is faulty, but how the company handles the situation is key.  GE exceeded our expectations in helping us solve the problem!  The customer service person followed up with us to make sure we were happy with the new dishwasher.  It's been 4 or 5 months since the new one was installed and it has performed flawlessly. I love this dishwasher.  It is quiet, does a super job cleaning, and looks really sharp