Product review (1 stars): Terrible company
We really wanted to purchase the predecessor to the Nina Soft (Plainly named: The Spin Dryer) , yet it was discontinued and we were profusely assured by The Laundry Alternative that this is superior in every way and that they had run scientific tests to prove it.

Well, here it comes and it does NOT spin our clothes dry in the way we expected AT ALL. Maybe an inch of water came out into our bucket at MOST. We tried tipping it over into the bowl, we tried different configurations of the clothing etc. Nothing worked.

Well, no harm no foul right? We should be able to just return it yeah? It's only 17 pounds... Wrong!

We tried to file the return with the company, and instead of providing us with return information and being professional, they argued with us incessantly and told us we were wrong about all of our claims.

We had to get Amazon involved, who helped us immensely. Thank God for Amazon's amazing customer service. (Do NOT buy this directly from The Laundry Alternative or you'll be out of luck.)

I know many people have had success with this item, but it just didn't work for our needs, and I don't think that there's anything wrong with that. Thankfully, everything worked out in the end, but I'd be careful with any of their products in the future. They seem to be either a bought out company or a company who has bought out another company. The brand on the back of the unit was something like "Mueller" and there was a cheap sticker covering that felt to be a carved in logo on the front.

It always comes down to "caveat emptor".