Product review (4 stars): Easy to use
Bought this for my wife as she seems to ice in everything she drinks and I was tired of dealing with ice cube trays. Can't give it a 5 star as we have only had it a little over a week but she seems very pleased with it so far.  The drain plug on the bottom is a hassle though and seems flimsy so when we empty it we use hand towels to soak up the excess water.  It is a bit of a counter hog though and it needs to be near an outlet.