Product review (5 stars): dont need whole ice maker.
Take off outside plastic white cover and note position of the white wheel shown in picture. Come back in a few mins. If the wheel did not move then is part is bad. Only takes three screws to replace it. Nothing falls apart. Just pop new one in. I took my hair dryer and heated the bottom of ice tray so it was water in the tray. Oh don't forget to unplug the 115 vac before u start. Just safety precaution is all.