Product review (5 stars): Never run out of ice again! Whoopee!
So far, so good. I've now owned this item for 2 months and it has worked flawlessly. I go through a lot of ice....a LOT of ice. I easily was spending $10 each week on ice. I probably use more ice now than I used to because I never have to worry about running out. Once this thing is turned on and starts spitting out ice, it's actually quite fast. When the ice basket fills up, I simply dump the ice into a bag that I keep in the freezer, and keep on going. As stated by the HVAC person in another review, it's a good idea to unpack this unit and place it appropriately and then wait 24 hours before turning on.  I don't know that it's absolutely necessary but I use filtered water in this machine. Hoping that this will reduce sediment build-up and makes for better tasting ice. At my current rate, this thing will start paying for itself by the new year! So far, I am very pleased with this tem and would highly recommend.