Product review (1 stars): Worst customer service ever experienced
Worst customer service ever experienced. We purchased this refrigerator in July 2015 and less than 50 days later the fridge made a snap noise and started to smell like burnt plastic. The unit than turned off and everything smelled and tasted like burnt plastic. My wife's breast milk all went bad in the freezer. The worst part was the customer service. They did not listen to my issues. They dismissed my concerns for my wife's breast milk. They were unable to send a service tech for 4 days and expected me to "deal with it " until than. They offered me $150 for a mini fridge when GEs lowest price mini fridge was $220. I spent over 3 hours on the phone with them. I bought the unit from lowes and called them and they got a new fridge to me the next morning. Bottom line Lowes was amazing and have earned a customer for life. GE is by far the worst appliance company in terms of customer service and quality. PLEASE NEVER EVER BUY A GE PRODUCT EVER.