Product review (5 stars): Yay for new part, ZERO STARS FOR WHIRLPOOL
Easily fixed the F1 problem on our older Cabrio washer.  Expensive but glad I purchased this instead of unnecessarily sending a massive hunk of metal to rust in a landfill.  Actually like the product...when it's working.

However, I know there are a ton of folks out there with same issue based on searching the web for a solution and would give 0 stars to Whirlpool for their lack of support for an issue that screams "manufacturing defect" and should have been included in some sort of recall.  They told us we'd have to schedule an appointment with a technician to come out and assess the issue (for which we may have to pay a hefty service charge) and then probably a separate appointment have someone out again to fix the problem because they likely wouldn't have parts available when they're there the first time (again, not promising to pay for problem and adding to the inconvenience of having to miss work to be at home for a second service call).  Issue and solution are pretty clear based on symptoms but wouldn't even consider sending me the part in good faith.  A shame to ruin customer trust over replacement of a defective part that probably costs them next to nothing.

Will definitely think twice before buying one of their products again, though it will be difficult since Whirlpool also owns Jenn-air, KitchenAid, Maytag, Amana, Hotpoint, along with some other brands, and also manufactures some of the Kenmore appliances.