Product review (1 stars): Don't be tempted. Fancy name poor product
I have have good old name brand washing machines all my life. But this time around I thought I would get something upscale. I purchased this model and a matching dryer.
  The dryer failed within about a year but that's for another review.
All I can say is do not spend your money on a Miele product. This was the worst experience I've had with any product. From customer service on down.
Machine stopped working and so I called the Miele showroom I purchased from. They were quick to say they only sell and pass me off to a tech support number.
Tech support tells me they will send someone over. Yes I will pay for the service call. Guy shows up and like other reviews it needs bearing for the drum. Ok how much can bearing cost? Well before or after the ship your machine out of state? Yup shipping at your cost. Total damages would be as much as a new machine.
That's a giant ripoff for such a high end machine.
Never again.