Product review (1 stars): Low end product
We buy a LOT from Amazon for our business.  I have never posted a negative review.  In this case, I will. The machine is of low quality and cheaply constructed.  We installed this in our new office break room.  It worked for about a month, then simply stopped making ice.  The refrigerant worked, but no water would run to make ice. When it did work, the ice was soft, and as the storage bin is not refrigerated, the ice did not last long.
We had it removed and did a return request.  We had to pack it up and ship it via fedex to the seller.  they were and are rude.  Clearly stated that they would not communicate with us at all during the repair process. Would not indicate how long they would have it. Would not answer any emails after the first communication. It has been over a month and we still have no ice machine.