Product review (3 stars): It's okay after repair...
We've had this dryer for two months, and from the get-go it didn't dry completely. Very annoying! Large loads, like t-shirts and socks or towels would dry adequately if dried on the "bulky" setting. Small loads were consistently damp. We even tweaked the over all effectiveness to be 30% more dry, as described in the owner's manual. Finally, after giving it every chance, we made an appointment for warranty repair. Happily, there was actually something wrong; the repair guy replaced the thermistor. We are excited to give it another try, and have every confidence this dryer will now perform as advertised. We only wish it had been diagnosed before it ever left the factory. It would be nice if this matching set (our first ever) performs as well as our old mismatched Kenmore pair, from which we saw 21 years service, with only one repair.