Product review (2 stars): Buyer BEWARE!!!
Item arrive loosely and poorly packed in a modified lightweight cardboard box. While item did have original foam packing, it was badly broken and only secured by additionally added bubble-wrap and I was surprised that it was not secured within a manufactures box and/or packaging. Item did NOT appear to have been damaged in shipment. I was even more disappointed upon closer examination of the item. THIS IS NOT a replacement motor for Whirlpool/Kenmore products!!! Replacements are made in USA exclusively by Whirlpool, pass UL and CSA testing and are warrantied by the manufacture. The item received is an UNAUTHORIZED and ILLEGAL substitution poorly and cheaply made in China!!! IT IS NOT UL NOR CSA APPROVED or TESTED, and obviously has no warranty or manufactures identification!!! Even though this is for personal use and repair, I was VERY reluctant to accept such an item. This CAN NOT and should not be used by repair businesses, authorized or not, due to unknown liability issues. The description DID NOT reflect these important matters and are certainly not worthy of the savings or low cost!!!! Further more, upon installation, it was discovered that motor WAS defective and NOT tested and inspected as noted on sticker. After removal and more though inspection, it was found that motor controller switch WAS NOT to original specifications and resulted in a clicking noise caused by inadequate clearance of controller and motor armature fins. Poor installation and alignment of controller actuating lever also caused premature wear and damage of lever end of controller ON A NEW MOTOR!!!! While armature fins were unevenly machined, it was determined that a small spacing washer under the controller would satisfy clearance AND alignment issues while extending life of controller lever end. After my modifications,testing and acceptance, motor was AGAIN installed and functions acceptably with concerns of quality and lifetime.