Product review (1 stars): Fridge unreliable and service incompetent
My fridge was bought last November.  Four months later the hot weather came and within a few days it stopped working.  An oily brown fluid was leaking from underneath.  In a few days a serviceman arrived and said he would have to order some parts.  Five days later, after we had lost all of our frozen foods and most of our perishables ($500+) he arrived back and spent two hours swapping out the evaporator.  Still no joy.  He left saying he had run out of acetylene and would not be back for at least 6 days. Not only that, but he denied that the brown substance was even oil from the fridge (it clearly was).  That will mean about 2 weeks plus with no fridge plus the loss of 3 days work which I can't afford right now, because the service people will not give a definite time.  I called customer service and they could not find another repair company to come out and give a "second opinion" any sooner.  They offered to extend my warranty.  I said I did not want an extended warranty, I wanted the machine fixed or replaced.  They said "so sorry"  I said, ok, if you are not going to replace the machine then I will take the extended warranty. They said, sorry, you just declined it.