Product review (1 stars): Nothing but problems.
Got our first Bosch, and it was great. Quiet and beautiful to look at. But a defect inside allowed the glass shelves to fall off their pegs, just as you put a gallon of milk on it. Bosch came out and condemned the unit. I was impressed. Out comes #2 refrig. Plugged it in and the compressor sounded awful. A metallic rubbing sound inside the compressor. Could hear it across the house. Ice maker did not work. Out came Bosch, who replaced the ice maker but said the compressor was fine. Well the compressor noise has gotten louder, and now the ice maker died again. Also the refrig has a door open alarm feature. Well, my kids left a fruit drawer out a little, which caused the door not to close all the way. I woke up the next morning to a refrigerator that was 50 degrees inside, and no alarm sounded. Out comes Bosch for the third time. He condemns the compressor, ice maker, and a computer board. I contact customer service and demand a new machine, as it is only 2 months old. "Sorry, our warranty says we fix it, so thats what you get" She also refuses to let me talk to anyone higher than her " I am as high as you can get" she says.
I purchased it from Fergusen Enterprises, a wholesaler to the construction market. Jeff at Fergusen in Downers Grove Illinois, stepped in and pressured Bosch to replace the unit. We are currently waiting for Unit #3 to arrive.