Product review (1 stars): At first we thought we liked it. It does clean very well
At first we thought we liked it.  It does clean very well, and when the door closes completely it is extremely quiet.  But we had trouble getting the door to close completely.  A latch was replaced under warranty, but that didn't help.  Online suggestions to tighten screws in the door helped some, and forcefully bending the rack just a bit helped some also.  Eventually we, not one of the many service folks that came out, found that the wine glass holder on one side was installed wrong, keeping the upper rack from closing completely.  We removed that, and the door closes all the way.  This was a factory mistake.

Now, the slide is broken on the upper rack!  This isn't an easy fix like on many designs, where the slide is easily removed/replaced.  I've had to take the upper rack off and snap the slider back into place several times.  And the little plastic tabs that keep the upper rack on the slide...cheap, brittle plastic!  The tabs are broken off completely on one side.

We paid premium money for this dishwasher, based on previous experience with Kitchenaid products, mostly from 20 years ago.  I know it is cliche to complain about new stuff being bad compared to early models, but...all I can say is, after this and the refridgerator issues...I'll be looking at other brands.  I just don't have time to mess this anymore.