Product review (5 stars): Great product - fantastic customer service. Do your business with this company.
The first filter I ordered had a flaw in the ring (somehow it had gotten crimped), which was causing a leak in my fridge. However, as soon as I had contacted the company about the issue, I had an immediate refund, a response from the owner and a new filter (that works perfectly) on the way. This is seriously the best customer service I have ever had the pleasure of receiving. Thank you! And - the water tastes great and works perfectly in my LG Fridge (1 year old)