Product review (5 stars): Price was scary, seemed like a toy, now LOVE it ... within reason.
Ice backup better than "insulated" buckets, driving time, gasoline waste, overpriced bad ice?

Giving 5 stars only temporarily in order to report in phases a more holistic impression of this solution
to ice outages, thanks to a Samsung ref. design whose fickle ice maker requires a backup unit like this.

Unit was selected b/c:
it was in the highest bracket for owner reviews on Amazon & Best Buy
no store locally had this (or any other) counter ice maker
Prime shipping
in stock @ Amazon
available next day
~ same price as a replacement freezer ice maker (well, except for shipping markups + expedited)

You MUST wait the 4 hours mfr demands if unit shipped or unboxed out of level (depend on this!)

THEN

First ice comes out in 8 minutes flat, selected as "large" BUT the ice bucket catcher has a center hole

EXACTLY this size to allow some to dive back into the water pool reservoir .... ?!?!?!
This is because the 9 metal rods haven't gotten cold enough = tiny, tiny ice at first.
Placing the shovel in the bucket is a temporary solution but it takes up space for ice; remove it later or

when running at full tilt.

Second ice dumps in 8 minutes flat!  Size & quantity is not impressive BUT calculations indicate x1.7

faster than -14F freezer ice maker when Large ice bullets chosen (Tiny bullets might form faster).

Contrary to Specifications @ "27#/24hrs" ~1#/hr.
Beats fetching store ice thus far & rich in ice ... until tested by visitors coming next month  ... so wait

& see.  Third dump ~8 minutes = more exciting than freezer ice every 90 minutes (even if much

larger dump).

Comment made - is there water boiling in the kitchen?  Does it seem that loud?  Dishwasher seems

that loud, freezer ice dump louder but deeper, muffled sound & no sound when running.

Next morning
2 hours = 1 quart mug filled with "large" ice ~1 pound
Indicator "ice full" is because it needs you to push ice away from dump site, your reward is at least

two more loads; will try to see if 1.5# in specs can actually be true with a little ice pushing help ... seems a stretch.  Freezer ice maker on the door hold 7.5# and dispenses the oldest ice at bottom!

That day, the production rate stayed the same, sometimes filling up with ice but heavier duty ice; it

seems the 9 metal rods don't respond immediately to commands like start or switching from tiny to

large cubes/bullets. consistent with startup SOP.

Even 30 ' away some will find the drone (not to mention the ice drops) noises to be competitive, so

placed with a buffer between, carpet/other materials nearby is a plus for everyday use.

If a surplus of ice is achieved due to having another ref/freez maker, know that dumping these soft,

moist bullets into that freezer bucket WILL freeze together, form a block, then this logjam must be ice picked to insure normal ice dispensing.  Saving them in a tray in freezer = ice picking out what you need.

This ice is the next friendliest soft ice to shaved ice for your teeth - ask your dental tech next visit about that if you chew it.

Have drained it once to insure fresh filtered water and didn't make too much of a mess as a newbie - TIPS:  have more than 4 cups catcher, better is over sink; refilling up to max. level only if it's turned off - otherwise will become too full and up into ice basket above water reservoir.

Waiting for a sale?  HA!  These don't last long & NONE were stocked locally here in Mudville (pop. 200,000).  Yes, I refer this for modest extra ice, ice maker backup and fun toy gift to guys into bartending, kids big on "soda fountains".