Product review (1 stars): Garbage product, garbarge customer service
Having the same issues as the other owners have described. The control board has died three times in 2 years.  When I called customer service they said the control board was under a 5yr limited warranty and that the would send out a technician to fix the dishwasher. Keep in mind they select the repairman who comes to your house to do the work. What they do not mention is that you are responsible to pay for labor, the initial "diagnostic" visit AND the second visit to actually fix the broken device.

The day of the scheduled visit, the technician calls to "remind" me that there is a $70 charge to just come look at the device.

What angers me most is that even though this is a repeat issue, and that Kitchenaid/whirlpool chooses the repair company (who should fix the issue right the first time), the company will not take care of the labor fee. Their official line is "we just take care of replacement parts" and that "I should take up labor issues with the technician". I feel like this process is put in place intentionally to take advantage of their customers and to absolve themselves of any accountability for their poorly manufactured product. This company is perfectly fine letting their customers total cost of ownership grow out of control.  At this point, I could have purchased another dishwasher just from the cost of repairs.

To summarize, this dishwasher is garbage and the company treats their customers like garbage. Another example of that is that I also own the front loading washing machine that has mildew issues (currently in a class action lawsuit). Their defense is that their customers should know how to properly use a washing machine.  This is a great example of a company that does not stand behind their product nor do they care about their customers.

I'm sure there will be a class action with this line as well.