Product review (1 stars): I received my order in December and right off the ...
I received my order in December and right off the bat it was making a very loud scraping noise with each rotation. It was so unbelievably loud that it didn't sound right, so I contacted amazon and they let me exchange it for a new one.

Now it is July, and sadly it is not heating as well anymore and the rotations have become louder with time. I only put 1 towel or a couple of pants/few tops in it at a time to not overload it, so I have been treating it very carefully and always cleaning the lint trap. I tried contact amazon who then referred me to the buyer protection business (I purchased 2 year protection), but then they just referred me to the manufacture. I will update what happens next, but it is a little frustrating what a headache this has become. I just want to return it for a refund at this point.