Product review (3 stars): No tec support for install question. Left a message and no returned call.
I bought this because my refrigerator had no water filter for the ice maker and the ice was starting to be unpleasant.

It was not too difficult to install and I would say I have average skills.

I started the install around 1:00 PM and had a question about the filter, and I called the tec support phone that was included on the instruction page.
I reached a recording, left a message, and I never heard from the company by 5:00 PM. It is now 11 hours later and I don't expect to hear from them.
This is the type of support I would expect from a foreign company and was disappointed that the help line was not worth using.

So after an hour I continued with the installation and hopefully I will have no leaks.