Product review (4 stars): Why such a terrible design?
How to rate this? At this time the price here is the best youll find anywhere (from PartsAway), the part is a genuine Whirlpool part, but the design is terrible. Since everyone knows the part is engineered improperly (I would give the actual part zero stars) Ill just rate it based on the cost, the part being genuine, the delivery was on time, but there wasn't any instructions (though its not too hard to figure out how to replace it).

When replacing the part just don't force any of the plastic clips/connectors or you may end up breaking something else! The hardest part of the process for me was getting the center part out of the adjuster. There are two plastic tabs that I needed to push down carefully to open it up. I did one side at a time so I could see how to put it back together.

Im going to try to come up with a fix to repair the old broken part so I won't have to buy this part every few years (mine lasted a little over a year and was out of warrantee  we even had an extended warrantee but the rack isn't included).