Product review (1 stars): Keep Looking!
I have had nothing but problems with my Thor Washer Dryer Combo. And as other reviewers have said, no one at the company responds when you call for service.  I had to threaten to take them to small claims court before I finally received a call back.

Two problems with my machine:  it stopped drying and the rubber seal that keeps the water in tore so it leaks from the front.  Evidently, if this seal breaks, the machine can't be repaired like other manufacturers machines because Thor never developed a tool that allows a service technician to repair it.  If the technician tried to replace this seal (gasket) he/she risks getting their hand sliced up by interior parts.  Good going Thor!  Stay away from this manufacturer and keep looking!