Product review (5 stars): after first use, door stays ajar
We just had a new mile dishwasher installed, and had the same issue, about the door being stuck in the open position. called tech support, they were very helpful, and my waiting time on the phone was less than 30 seconds. They also told me to be assertive and pull the door AWAY from the arm piece attaching it, and that it would get easier over time......so i'm doing another load. Glad it was a simple problem. Would have been nice if the "authorized" installers were a little more knowledgable, they made me feel very uncertain about a great product.