Product review (4 stars): but I do like them and would probably purchase them again
I've had this washer and dryer set for 4 years now.  There are quirks for sure, but I do like them and would probably purchase them again.
The "Good":
1) capacity
2) delayed start
3) delicate cycle
4) clean cycle
5) ease of use
6) steam cycle in the washer and the dryer are awesome
7) refresh cycle in the dryer has saved me a TON of ironing

The "Not so good":
1) you do have to clean them on a regular basis.  I use the affresh and run it through the cycle about once a month, more often if I've washed things with a lot of cat hair
2) you do have to pull back the front gasket once in a while and pull out the hair - not terrible, but you do need to know this must be done especially if you have pets.
3) sometimes - about 15% the load will not spin out like others have said.  To fix this I pause the washer, re-position the load and try again and sometimes I do have to do that a few times.  If the load is fleece blankets, well it happens more often, but putting other non-fleece items in to help balance the load is helpful.  When fleece gets wet, it gets very heavy - that's the nature of the fabric
4) while I don't and never have had a smell problem, I always leave the door open when not in use.  I did the same for my top load washer before this, it needs air to circulate to dry out the wet spots.
4) my towels are not nearly as soft as they used to be - not sure what's up with that, I can only speculate the heavy spin is hard on the fabric.  I never put fabric softener in with my towels and I reduce the spin speed and while this has helped, the towels are still not very soft.  I've also tried running them through multiple cycles with vinegar - again it helped, but still not as soft.
5) the light in the dryer stopped working within 6 months and this is not a warranty call.  Sometimes it works (usually when it's warm) most of the time it does not work.