Product review (1 stars): Doesn't Clean Clothes Well - Look Elsewhere!
After much research, we decided to purchase this set despite several negative reviews.  The reviews all seemed to be 1 star or 5 star...and being excited about a top loader without agitator and the Maytag brand name, we figured we'd easily fall into the 5 star category.  Besides, the 1 star reviewers probably didn't read the manual cover to cover or were complainers by nature, right?

Wrong.  Home Depot did a great job delivering and installing the set.  Fact is, it didn't clean my clothes.  I followed all the directions, used the right detergent, etc...  I didn't notice any of the terrible wrinkling mentioned by other users, just a little more than usual.  Nor did it appear it was "hard" on my clothes.  I was impressed with how dry they were after spinning.  I popped them in the dryer, smiling because lo and behold I wasn't experiencing any of the other problems I'd read about.  Much to my disappointment I removed clothes that were still soiled in spots, covered in cat hair, and this load was barely dirty!

I read some more reviews and took the advice of one reviewer to try a dirty load of socks, underwear, sour rags, etc - run it through the hottest, toughest cycle - and give them a smell.  That's when I was convinced this set was going back.  We're an average couple with light laundry demands and one small cat...I can't imagine depending on this to work for a family with kids and pets.

It's also worth mentioning that we discovered Maytag has surprisingly horrible customer service.  The main hotline is voice command only with repeating suggestions to check out their equally frustrating website, has a narrow M-F window, and the live person I finally got to cancel a service appointment didn't successfully cancel.

Thanks to Home Depot for understanding and providing us with a no hassle exchange one week later.  We ended up with an LG front loading W/D and couldn't be happier.  I don't review very often but if I can help one person avoid making the same mistake, I'm happy.