Product review (1 stars): Disappointed
Just received it today. Was excited to use. Thoroughly read the instructions and started the machine--- the agitator doesn't work. Called customer service (which is terrible by the way) did what they told me to do. Nothing. Still not working and still waiting on a response on how to fix it. I'm very unhappy and about to just return the thing.
UPDATED TO ADD--I am returning because apparently it is defective. I'm not even going to try this again.