Product review (1 stars): Very poor performance and customer service
I am very dissatisfied with the Whirlpool Cabrio washer.  The water level stays so low that the cleaning is only mediocre and the rinsing is terrible.  Even using an extra rinse cycle, my dark cottons come out with streaks and splashes of white, from the detergent, and look unsightly.  These streaks have to be sponged off by hand with a wet towel or they will still be visible after drying the clothes.  I have tried different detergents--both powder and liquid, as well as different brands.  I have tried different spin speeds and water temperatures.  I have called Whirlpool as well Lowes, where we purchased the machine, and neither offered any helpful advice.  The Whirlpool rep agreed that my machine's performance is unacceptable but offered no remedy and would not transfer me to any higher employee to speak to.  To me, this says that Whirlpool does not stand behind its products, and if a product does not perform well, that's the buyer's problem.  I will not be buying any other products from Whirlpool, including the dryer that would have matched this washer.  In addition to the washing and rinsing problem, the laundry comes out of the washer very wrinkled and hardly wet, due to the high spin speed.  The idea is that this saves energy by reducing drying time.  The purpose is defeated, however, when you have to dampen the clothes before drying, in order to get some of the wrinkles out.  I would strongly advise any potential buyers to steer clear of this machine and all Whirlpool products in general.