Product review (1 stars): PAY AND PAY AGAIN. THEN RUIN YOUR DAY ATTEMPTING TO REPAIR WHIRLPOOL JUNK
I read for hours online about this supposed relatively easy repair. We have a 4 year old Maytag Cabrio XL washing machine which started the noisy spin. Like living in a subway tunnel when it is operating. Maytag/Whirlpool will do nothing for this defective design and there is NO WAY I WILL EVER BUY ANYTHING FROM THIS CORPORATION AGAIN. SoI bought this kit which is apparently provided by Whirlpool. The instructions seemed relatively simple. So I started disassembling the washing machine after further study with a step by step instruction sheet and photos. I removed the top, took out the plastic ring above the tub, removed the center bolt, removed the rotor and cover. The tub would not come out. It was apparently rusted to the spindle. You supposedly can take a hammer and just drive out the spindle from the tub. Sure. Twenty minutes of pounding (and I am a 200 pound relatively strong man) and it would budge only slightly and then finally came to a complete stop. Here I sit wondering how a company like this can stay in business manufacturing MILLIONS of defective products and refusing to provide any assistance to customers. I bought products from this company for decades. Now I am going to buy LG. I also sold my stock in the company. It is just a matter of time before this company faces the music and goes broke. You cannot stiff millions of customers with such products and think you will be successful. If you bought one of these things, get the word out. Why should consumers be stuck with appliances which last only a few years then depositing them in the landfill?