Product review (5 stars): Unbelievable service
I bought this item several months ago. It recently developed a problem with the fan, thus causing the unit to heat and not make ice. I wrote to the dealer explaining the problem and inquired if there was a repair center near my home.  I got a reply within two hours apologizing declaring that they would send me a new one and for me just to keep the old one for parts. I was floored. Two days later, the second unit arrived and works perfectly. I am completely and totally impressed not only with the product but with the outstanding service  I heartily recommend this unit to anyone.