Product review (5 stars): Happy with my Whirlpool Duet
I have owned a Whirlpool Duet washer and dryer for the past 12 years. Both the washer and the matching dryer are still working nicely.  I have replaced the rubber boot and the water pump in the washer, but those have been the only issues.  I am about to purchase another set of Duets for a rental unit and I assume these will work as well as the first set.  I'm surprised to see all the bad reviews but tend to think the thousands of people whose machines work efficiently are not taking the time to write.  I treat the washer gently, use HE detergent, open the door when I'm not using it, and never overload it.  The washer needs very stable footing because the spin cycle is so powerful.