Product review (2 stars): Started to fail within one year
I purchased this item less than one year ago, but not through Amazon, and I never sent in the warrantee paperwork. However, it began to fail within 9 months of use. We get ice cubes, but not enough to fill a glass. WE will have to get rid of this machine and replace it with another. We had the Haier for many years before it failed, but it is temporarily out of stock. As soon as it comes back, I'm ordering another. We use this in our dental office for our employees, and although it was inexpensive, it was still too costly for the length of time it performed. It didn't make ice as quickly as the Haier did.