Product review (4 stars): First one lasted 2 years, so I ordered another
I purchased this unit 2 years ago and ran it nearly 24/7 as my main source of ice. It was reliable, made ice quickly and was relatively quiet. The internal pivoting plastic tray near the freezer element finally cracked and would no longer hold water.. and the attached plastic piece that transfers the cubes to the bin no longer worked. I decided to order a duplicate replacement unit since I was pleased with the first one.

The new unit arrived yesterday in good condition and the ice is flowing once again. However, the fan in my new unit is much louder than the first and the entire ice maker vibrates quite a bit during the ice making process. I'm going to give it a chance in the hopes it gets better, but I may need to contact Amazon for a replacement. This one may be defective.