Product review (5 stars): notice on drain hose
well built machine,will last. my wife loves the gentle hand wash and delicate cycles,which is very easy on delicate and hand wash items. we had a small problem. we will always buy speed queen,but I want you to be aware that on the hand wash cycles,the machine runs slower and thus so does the pump. If the hose is too high(company suggests hose to be below top of washing machine top)it may not get all the water out and the clothes will be soaked. Our machine is in the basement and the hose was almost 3 feet above the top of the machine,causing it not to drain completely on hand wash cycles. We love the machine so we will in summer lower the drain pipesbut in the mean time we are using a sump pump,just for that cycle. Also,even though its a top loader,it isn't that bad on energy and I am hearing a lot of complaints on front loaders.