Product review (1 stars): Design issues
Within the first month we had leaking issues ~ they came and replaced the outer door seal with the same style seal and of course it leaked again, and then a third trip they brought a different style seal and that fixed the problem. THEN, soon after we had a motor problem and it seems a coin got lodged in the motor ~ I feel this is a design issue, not coins nor water nor anything draining from the machine should be able to reach the motor! Coin issue happened twice!! Also is very sensitive to off balance loads when doing towels. About a year and a half later the latch on the door broke.....not the outer part which can easily be replaced but the inner part on the body of the machine...we have to tape the door so it will work. So frustrated with this machine and totally annoyed we will need to once again call a repair person to come out! NEVER had issues with top loaders.