Product review (3 stars): Filter OK but Company procedures pretty poor - No instructions sent with the filter.
Filter is OK, we have used them for some time. But I was pretty confused because it says right on the filter that in order to reduce issues, follow the installation instructions. (Paraphrased but you get the idea) This seemed like a sound idea except there WERE no instructions, IN the box, ON the box, or on the filter itself. I had to call the number that was in tiny print on the bottom of the box for GE to get them to SEND me instructions. The woman confirmed to me that they do not send instructions with the filters. Incredible! Seems like a lawsuit of some kind waiting to happen. And before anyone starts thinking me a simpleton, yeah I get that the screw off/Screw on design is pretty easy to figure out...there is more to it like how long to let it run to clean the water before drinking anything from it and such. If instructions are not needed, why put the warning on the filter to read the instructions?