Product review (1 stars): no ice
I know, I know...it isa refurb, a reconditioned product. I went thrifty for a necessity like ice. The order came in in its original box, no outer packaging or packaging frills. Upon opening, the unit looked sort of new. The instructions looked photo copied. Upon removing the unit was factory packaged with the foam sides intact, the cord wrapped and the ice tray with ice scoop secured. Not too shabby packaging after travelling from California to Virginia. I follow the instructions and clean the unit out, dried with towel and let air dry for a bit. I filled with tap water as the instructions stated to make the first few ice batches as way to cycle all the cooties out. Well first batch of ice was fantastic but after that it went downhill. The "Add Water " light came on. There was already water in it. I turned on and off and the 2nd batch of ice started to produce. Well while the 2nd batch was producing, I noticed a little water on my counter, and then more water. I checked the little rubber drain valve in the back if it was secured, which I did prior to plugging it in and adding water. It was secured. Water was leaking from somewhere. Low and behold, the water is dripping from the bottom. No bueno!!!! I drained and checked the instructions again if a mystery plug was located on the bottom and there wasn't. As a glutton for punishment, I fill again thinking it may be just a little condensation but to my optimism, the unit was faulty and leaked. I now check the warranty and return information. I printed the label, but looks like I am responsible to return back to the vendor on my dime. 20# pounds and a cabinet sized unit.... shipping will be costly. I guess live and learn. My only product that I didn't purchase via Prime and the return costs burns me. This ice is getting expensive.

So in conclusion , purchase with Prime ,don't buy recondition, you get what you pay for.