Product review (1 stars): Do not buy this model!!!
We purchase this model here in Phoenix March of 2013.  The refrigerator section stopped working in March 2014, one week after the warranty expired, however we purchased the extended warranty.  We called and informed them of the problem, the sent out a repairman, who replaced the control.  It worked fine for about 2 weeks and the same problem.  We called again the same repairman came out and put in a new damper and control.  Again it happened, the repairman refused to come out again because he did not know what was wrong. We called our insurance provider, Kitchenaid Extended Service Plan Provider,again!  Our refrigerator temperature goes up to 58 degrees for 3-5 days and then it goes down to 38 degrees. Our food has spoiled each time, and we have been using ice chests and our neighbors refrigerators.  No one has come out since may of this year.  They keep promising a repair crew will come.  The previous repair crew, Code Red, will not come out and stated that to the extended insurance company.  Everything is documented and printed.  The last time I called in May, the rep. Told me to speed the process by finding a repair service that is willing to work with them, having them come out and I would pay them and then they would see if they would reimburse me.  I said NO!!  That is what I am paying them for.  They said they would call me back with a new provider. 7 days later, no call. I called back they said they contacted a service provider and they should have called me.  Guess what they contacted, Code Red.  The same provider that refuses to come out. Their customer service is a joke.  So here we are the end of June with no outcome, and a down refrigerator.  No one calls back and no one cares.  When We purchased this product we thought we were getting a quality refrigerator, with a name KitchenAid we wanted one of the best names in appliances, boy! We were dupped. No help form KitchenAid or the KitchenAid Extended Warrenty.
Today will be the last attempted call.  Next will be Twitter, Facebook, Any Investigator News Media I can Find.  I will keep you updated on the progress or lack of it!
C