Product review (4 stars): Defending a great product
I have been in the upscale appliance retail and wholesale business over 20 years. I was there when Fisher & Paykel first came to the US with their top load washer; such a well designed machine that is is still available (albeit with some cosmetic upgrades) at an affordable price. I owned one of their washers for eight years and only ever had one problem with it which was self imposed - I put 2 bath mats in the washer and the machine freaked out and shut down in the spin cycle. I called F&P and we were able to fix the machine by phone.

When the dishdrawer hit our shores some 12-14 years ago, it was a mess. There was almost a 50% failure rate on the machines. You would think that this would have sunk the concept and the brand in the US, but I believe the consumer did respond positively and Fisher & Paykel soldiered on, improving the product, reducing failures and gaining market share. As each new version hit the market, the product steadily improved and so did our sales. I believe the last generation (version 7) was glitch free.

Recently, I did a major remodel of my house and decided to install a double dishdrawer. I must say that is does a great job washing the dishes (I don't rinse), it's quiet ( I have a large open floor plan w/vaulted ceilings and tile floor and I can't hear it running).

So, like many companies whose product is viable, F&P finally got it right. The blogosphere is ubiquitous and everlasting, so this gets a bad rap. But kudos to F&P for sticking with it and getting it right. I believe many of the negatives out there are installation related and F&P takes the blame. So be it. But, this is a marvel of a product whose time has come; I am very happy and confidently promote this dishwasher to my customers.

The newest version is the best yet; they increased the overall height of the top drawer so it fits a 13" tall item and improved the racks. It just keeps getting better and better.......

I felt it was necessary to comment from a different angle; I both sell and own this product. I hear all of our customer's and my wife's feedback; I say this product has hit it's stride.