Product review (3 stars): Broken interior plastic trim
After several delivery false-alarms, this item arrived last evening. Exterior packaging was great: box inside box with corner braces and not too much styrofoam. Internal packaging was subpar: as I opened the freezer I found a broken piece of plastic on the bottom. This plastic shard came from the trim on the top layer of cooling coils. This trim faces each of the cooling coil "shelves" and the ends serve as a stop to keep the baskets from sliding off the shelf when pulled. Well, that stop is kind of dangling; see photo.

For all the shelves, the trim was supposed to be secured with small zip ties; instructions say to remove these ties before use. I only had to remove one--all the others were either just zipped to themselves (vs holding the trim to the shelf) or just not there. One of the unsecured trim pieces was kind of dangling upon arrival and had to be snapped into place. This all suggests that quality control at the packaging stage was subpar and may have contributed to trim breakage. Or, perhaps this product was damaged/returned beforehand and shipped to me as is.

The price difference between this freezer and other "Amazon choice" 3 cubic foot upright freezer seems to hinge on the built-in feature of sliding shelves. We are paying $89 more for this feature (really for 2 wire baskets--the other brand does include one bottom wire drawer). One could buy a lot of baskets/trays for that amount to optimize space use and storage capacity. So I am rather regretting my choice of this product (as in, I chose the one with baskets just to be done with it, now I have to repair the dang thing because shipping it back for this issue would be ludicrous).

UPDATE: freezer reached -10F in about an hour once plugged, using a temp setting of 4. So far, so good.