Product review (3 stars): I believe the problem is that the tines on the bottom rack are straight instead of curved like my trusty old Kenmore
So far this dishwasher cleans OK, but I wanted to warn others about a problem with the lower rack. Large dinner plates will not stand up no matter how they are placed in the lower rack. As soon as the rack is rolled back into the dishwasher, CRASH!, all the plates tip over. I believe the problem is that the tines on the bottom rack are straight instead of curved like my trusty old Kenmore. It makes me wonder if the the designers ever actually loaded real plates into the racks, or if they just simulated it with a computer model. The top rack loading configuration is inferior to my old Kenmore as well; the stemware racks are bulkier than necessary and the small basket in the back takes up space and seems too small to hold anything but chopsticks.
Because we don't run the dishwasher every day, we still have to rinse the dishes before loading.  We also have to keep the door slightly ajar with a magnet, otherwise the dishwasher gets pretty funky smelling and the metal items inside get rusty.

So far these annoyances have not been enough to make me want to go through all the hassle of returning it, but I'm close.