Product review (1 stars): Orwellian service meets bad performance
I was originally going to purchase their lower priced dishwasher, which I had researched, but there was a sale on this fancier model which made it the same price.  I assumed it would be as well rated as the cheaper model, and I bought it on the spot.  Well, it is pretty, but it doesn't clean dishes.  It says it is super-quiet, but its noisy.  The first time we used it, it made a burny smell.  We thought it was just a "first time hot" smell.  But the dishes were dirty.  Not just poorly washed, but pieces of limp food laying on the glasses.  The powdered soap wasn't even fully dissolved out of the soap dish.  Okay, there's something wrong, so we called LG and they sent repairmen out.  He replaced two pumps in the machine and recommended using liguid detergent.  The next wash was a little better, but it still stank.  I'll have to fast forward through the door replacement, the gasket replacement, the flooding of our kitchen, the eventual replacement of the computer, etc.  The simple fact is that the machine has NEVER cleaned dishes.  All the repair guys say (off to the side), "it's just not a good model, maybe you should get a _____".  LG just keeps sending out technicians, they won't replace it.  The warranty ran out yesterday and I am still stuck with a machine that DOESN'T CLEAN DISHES.  Stay away from this one, its expensive AND useless.