Product review (4 stars): Way Better than Original
I used this as a replacement in my Kitchenaid dishwasher for the plastic adjuster. The plastic is TERRIBLE, so I am hopeful that the metal replacement will be much better. It was very easy to install using the You Tube video (https://www.youtube.com/watch?v=otUn8eoceBw). The directions that came with the package are terrible. They look like a dark copy of a dark copy of a dark copy.  I replaced both sides in about 30 minutes by watching the above video. You do not need the torque screwdriver. You just need one flat head and one Phillips head screwdriver. There is a torque fitting that can be used with the Phillips head screwdriver to tight the screws. The flat head screwddriver is just for popping off the old pieces.

Update: 12/28/15
The replacement parts have worked out great. I am so glad I replaced these myself. Saved myself money and having the rack work properly enhances the quality of my life!