Product review (1 stars): Seriously, *DO NOT BUY* All USA support is gone.
<div id="video-block-R3QZMZC26UH7AG" class="a-section a-spacing-small a-spacing-top-mini video-block"></div><input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/A1OyHOv2SiS.mp4" class="video-url"><input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/B195uJJNqfS.png" class="video-slate-img-url">&nbsp;My filter had a MAJOR failure, under the 12 month warranty. (I'll never put anything but a recommended filter in my fridge, I just wanted the company to do the right thing) The filter cracked on the side with no label, from one ends to the other and dumped about 5 gallons of water into my deli tray and bottom of the fridge. About 3 gallons of water dumped onto my kitchen floor. Lucky for me I was home when it happened. I messaged Waterdrop 2 times and called the number (1-888-352-3558) and it goes straight to VM after one ring and says "you have reached 626-581-3558" *beep*. Eg: No longer in business. I'm thinking of starting a Class Action Lawsuit. Anyone else have issues with them?