Product review (1 stars): Very poor performance and after market service
we bought these machines 3 yrs ago-- I even bought a Samsung Pro + Plus warranty what a scam - the gasket around the door broke and the washing machine kept dumping water on the floor- because it didn't sense the gasket broke. Samsung wouldnt pay for the damage and further more it turn out that they don't have their own repair team for warranty. They subcontract AAA Tv repair to come within 21 days to fix the washing machine
I wonder how a brand name can exist like this.