Product review (4 stars): Stopped working after 3 years
I liked it at first, though one of the screens tends to fall out, but it stopped working after about 3 years.  Way too soon.

UPDATE: Customer service responded to this review and after we spoke on the phone they sent me a new motor which was a breeze to replace. The machine works fine now.  Not getting a "5" because it shouldn't have stopped working to begin with, but they get a four now because they fixed the problem pro-actively and did not charge me even though it was out of warranty.