Product review (1 stars): Potentially good product with fatal flaw and poor customer service
Item was purchased refurbished with the assurance that all problem parts had been replaced and it had been factory tested.  And item did work well for a while, but literally a week after the 30 return window ended, the ice maker just stopped working.  I had used it the previous day, turned it off in the evening, did not touch it or move it or anything, turned it on the next day and the "ICE FULL" light went on immediately and would/will not go out and will not make ice.  We tried cleaning it, turning it off and on again, unplugging it, letting it sit turned on for several hours hoping it might somehow reset itself, and nothing. I would have even tried to open it up, but assumed that would void the warranty, that was before I realized the return window had just barely passed. I don't think I would be so upset if there was a way to directly contact the seller, but every time I click on the "Contact Customer Service Button" I am redirected to a menu of frequently performed actions and asked questions with no apparent way to actually contact anyone.