Product review (1 stars): I wanted to like this, I really did
I wanted to like this, I really did.  I liked the streamlined design. The company appeared to have some reliability in water/pumping products.

BUT:  First of all, the package arrived with the top completely cut open and the "lid" held on by two packing straps.  No tape.  It looked like the product had been opened and repacked.  I wasn't present when UPS dropped it off or I would have returned it then.

It worked fine for a few hours during the trial run.  I did everything according to direction, as best I could follow from the confusing manual.  (I'd researched the product and similar ones well, so I had lots of feedback and videos to instruct where the manual didn't.)  But soon, the pump began behaving erratically.  Within a day, it stopped altogether, and what's worse, when I came in to the bathroom to check on it and opened the lid, it was actually smoking.  I unplugged it at once, but the chemical stink of the smoke lingered for days.  (It already had a pungent chemical smell before it burnt out but this made it way worse.)

I contacted the company DBROTH directly with this issues.  Sent three emails.  At that point, I was considering getting a replacement, because I did like the design.  Got nothing but vague form letters saying they sought customer satisfaction (but that I should go through Amazon for refunds, etc,) and if I was happy with their product, leave them feedback.  They didn't even mention the specific product, so forget any kind of customer care, should you deal with them.

So rather than deal further with them, I sent it back for a full refund.  Amazon made that part easy, at least.

I am a paying customer, not someone who received the product to review.  If they had arranged for me to get a replacement or given any kind of actual customer service, I would have given them the benefit of the doubt, and tried the second machine before writing a review.  But as it is, I suspect I got a returned machine that was already a dud.  I wouldn't trust the product brand-new at this point, either.  Certainly not this seller.