Product review (1 stars): Maytag will not stand behind this issue prone washer.
We purchased this machine direct from Maytag and began having issues a little after a year. The washer gets stuck in sensing mode and won't spin out the clothes. Maytag had us buy a repair+1 warranty to have a tech come out and repair the issue since our year warranty was over by 1-2 months. The tech visited and then ended up order/replacing the whole drum assembly. After testing we found this did not fix the problem. The tech requested to replace the top and bottom boards but the warranty company denied it. The warranty company decided they have spent enough money trying to fix the washer and would refund our warranty money instead. This left us with a broken machine and no support to fix it. Maytag was of no help and stated sometimes you get a lemon as we can't control the quality of every washer leaving the factory. Basically they brushed us off at every level we tried to escalate to regarding our issue. For the top of the line washer this was promoted to be this washer has been a great disappointment. Having the manufacturer not stand behind their product which was purchased direct from them is very off putting. At this point I would stay away from any Maytag product because of this experience.