Product review (1 stars): Worst appliance purchase of my life (closely tied with the GE Cafe dishwasher)
WARNING--DO NOT BUY FROM GE! All three of the appliances I purchased in November were defective in some way. The refrigerator arrived with a gash in the inside lining, the range leaked gas making it both unusable and highly dangerous, and the dishwasher made a loud noise and leaked water everywhere. GE's service policies are nearly criminal--I've been lied to by customer service in scheduling appointment times, and when repair men have shown up they've either passed the buck or, in an attempt to fix things, have made the issues worse. There is absolutely no accountability in the GE service process so they've just shuttled me around from one representative to another with no one working to actually resolve the issues. They've used their one year warranty to hold me hostage since I've been unable to return/exchange the appliances for another brand, and when I call to complain they've only offered to extend my warranty coverage to two years, which only reinforces my belief that these problems will persist. GE's faulty products and horrendous service have cost me so much time and money over the past 3 months. I've wasted over a week's vacation waiting for service calls, half of which did not arrive on time or resulted in damage to my floors and hallways. I've had to pay my own plumber and contractor to oversee the service since the GE repairs led to other problems in the house. I had to cancel Thanksgiving, Christmas, and New Years with family because I wasn't able to prepare food, and have had to either eat at restaurants or microwave frozen meals for the last 3 months, all of which has cost me thousands of dollars that would have otherwise been saved. I've reached my breaking point, and while I can only continue down this hole, I hope that this review will save someone else from suffering the same fate.