Product review (1 stars): and the numerous broken pieces and the Buying a replacement seems to be a total waste of money
I'm in complete agreement with comments of an earlier poster that has had the rack fail.  I have been fighting the sorry-a** silverware rack for years. Anyone who doesn't believe it's the heat causing the deterioration needs to ask why only the back half of the rack, which is almost touching the heating element, is the part that fails.  I have reinforced the bottom of the rack several times with pieces of Starboard plastic, very heat resistant, with no problems EXCEPT the loose pieces of the original rack continue to flake off and wind up in the macerator.  Another design failure: cleaning out the macerator involves removing the entire spray assembly, removing 4 torx screws, then finding the last (different size) Torx screw in the hidden recess of the macerator cover.  I had to look at a couple of YouTube tutorials before I figured out how to get the thing off.

The photo shows the current condition of the basket, and the numerous broken pieces and the

Buying a replacement seems to be a total waste of money.