Product review (1 stars): My washer tried to kill me tonight.
I have this unit, it was a Christmas gift from my Dad a few years back. I had been without a washer dryer for a real long time. I was super happy to no longer have to run outta underpants. I've had this machine for a little less than 3 years. It's always made horrible noises on the spin cycle and shook my entire house but aside from that it did the job (and kept me from having to use my towns super creepy laundrymat.) I do have to pick the lint off my clothes when I fold them. I clean the trap after every cycle. I have two cats so I'm very conscious of that. Tonight after almost 3 years, my washer part just stopped doing anything productive. It melted a few items including it's self and produced a small electrical fire. Yea! My house smells horrible, my remaining clothes are sopping wet and there is 2 feet of water inside the washer that won't drain. Good news though, the dryer part still works but I've been drying the same load of clothes for 4 hour.
I'm also in the process of moving to New Orleans. This is the very worst possible time for my washer to try and murder me, my clothes and our two cats. Based on the other reviews here, going through customer service will be an all day process that I don't have time for. Super happy that I have an excellent smeller or this review would be a heck of a lot more depressing.
Edit: finished my 5 hours of drying and everything in that load is now blue. My socks are blue, my shirts are blue, my gray leggings are blue, my bras are blue. I just can't even, this is a disaster. I'm 35 years old, I know how to properly do laundry. This is not human error. Half my closet looks like I'm sheltering smurffs.