Product review (1 stars): We have had nothing but problems with this machine. ...
We have had nothing but problems with this machine... Top rack breaking, the latch does work properly and the washer will not turn on.  I repaired the latched , replaced the top rack and the silverware baskets.  Once again the thing is broken and it is not the latch this time.  Who knows what the problem is, but the customer service department will not help. I have a service call in, and if it is not covered by warranty this thing is going to the curb.  It is only 4 years old, and should have some warranty on "certain component parts", we shall see.