Product review (5 stars): Excellent Customer service
I am so pleased with, my little dishwasher.  Be aware this thing comes so well packed it practically doubles its weight. So help yourself by lining up some muscle. When I first received this I called customer service because I could not get the door open. After making arrangements  to replace and return item, I decided to give the door a good yank (what did I have to lose) it came right open turns out it was just a great seal. Once I got it open and the instructions in hand it was up and running in less than 10 mins. Only uses a Tbls. of detergent, produces sparkling glasses. So worth giving up the counter space in my little apt.