Product review (1 stars): Would give 0 stars if I could
We have had this washer for over a year now and it's been non-functioning off and on for almost 8 months. We bought local, and even so, getting the repair is near impossible. 2 different repairmen have worked on it. The first just plain said call someone else after the first round. The second finally told us that we have to call the Maytag people direct. First, we had a problem with cycles no longer working. So the circuitry was going. Finally got a repairman (we DID buy the extended warrantee thankfully). It took quite a while to get a new board. First the guy came to get the code from the problem, then ordered new board. New board worked partially for maybe 3 weeks, but even so, without the circulator pump which is used the first 10 minutes of the cycle to "inject" the soap by spinning through the clothes. Then the cycles started going again. This repairman would not come back. The warrantee people found a new repairman and we are now repeating the process. He explained that there was a recall on the boards, but no way to tell if their were still some in distribution so no guarantee that we wouldn't get another faulty board, but what to do?

The new board was installed and washer did work partially again, but still without the circulator pump. The repairman went in search of a new part, and a month later said he was told it wasn't available anymore, and we needed to call Maytag again. In the meantime we could still use the washer but only on the Bulky cycle because that one skips the inject phase of the soap dispersal. That lasted maybe 3 weeks, and all of a sudden, the washer no longer DRAINS and has stopped mid cycle half full of water.

I think I have spent almost as much at the laundry mat now than if I'd just bought a new washer when it first went on the fritz. We keep getting the run-around and delays from Maytag who now have Promised either to find parts or replace the washer. I'm worry that even if they do come up with parts, they will last only so long.

Aside from the tech problems not getting fixed, when it did work, I was only marginally satisfied. We bought primarily for capacity, but it's sacrificing other things:
1) I agree with the other reviewer, this was develops a very bad mildew smell. If you go on vacation for a couple of weeks, you literally have to dump in cleaner or just plain bleach and RUN as soon as you turn on the clean cycle or risk throwing up on the machine.
2) Twists and mangles clothes. Even when carefully placing and aligning clothes, it is NOT gentle as the ads claim.
3) Does not clean well when at capacity. You can only fill it half full if you have heavy soiled or stained clothes. We have a farm and clothes get DIRTY. Grease stains do not come out. My old washer (Westinghouse) did not have any problem with barn clothes. That machine worked faithfully for over 20 years. I'm sorry I no longer live with that machine.

WE GOT A LEMON.