Product review (1 stars): My $2400 1. 5-year-old GE Profile refrigerator is freezing ...
My $2400 1.5-year-old GE Profile refrigerator is freezing in the full width temperature controlled drawer. I am never buying a GE product again. We spent $7200 on GE appliances for a remodel. The refrigerator worked for a little over a year, until the warranty ran out. At one point, Julie told me they would pay $125 for the part if I had the tech install it instead of ordering the part through GE. Now I won't even get that because it wasn't documented. We were offered a new refrigerator for $902, but that offer's off the table because it is older than 7 days. Besides, why do I want another refrigerator that won't work and I can't get serviced. Because we live in a rural isolated area on the WA-OR border and WA has outrageous certification laws for appliance repairmen, the closest technician is in Vancouver, 120 miles away and it took a month to get an appointment. 3 repairmen have told me GE is miserable to work with. Tech support from GE told the repairman to replace the control board. That was not the solution to the problem, and now I have paid a $582 bill with no results and no recompense.