Product review (4 stars): I'm happy with the product and Amazon Customer Service
Keeps beverages very cold as noted in other reviews. My only complaint is that the cooler arrived with a dent in the side. I returned it for an exchange but the second one had an even larger dent. Since I needed the cooler for a party, I contacted Amazon Customer Service and worked out a satisfactory discount. The damaged area is not apparent unless you're looking for it and it has not affected the operation of the cooler. It appears that the damage may be happening at the manufacturer as the internal product box and external shipping box did not show any damage. I had read a previous review in which the buyer had the same problem. Other than that, I'm happy with the product and Amazon Customer Service. Keeps my beer and soft drinks ice cold!