Product review (1 stars): Believe the bad reviews - expensive piece of junk
I've had this since November 15, 2011 - so about two months.  It was working great and I LOVED this machine.  Then, the lid got "stuck".  I worked to release it or reset it (whatever).  The unit worked one more time and then .... nothing.  You fill the tub, put in the plastic disc to hold the clothes in the tub, close the lid, plug it in, turn on the timer and .... nothing.  Done, broken, kaput.  It is now in pieces on my bathroom floor and I am going to spend "some time" trying to fix it.  I'd contact the Laundry Alternative but based on EVERY customer review, their customer service is non-existent.

Too bad.  When this machine works it is fantastic!  Any entrepreneurs out there that want to create a better mousetrap (called "the laundry spinner")?  Fix these problems and it looks like you would have a passionate, devoted clientele that you could grow!