Product review (1 stars): BUYER BEWARE
Caveat emptor!!! Crappy product and crappy customer service. Bought this in Feb. 2015 and it worked fine for a few months. Then completely stopped. We use this as our only source of ice and had it running 24/7. Maybe it isn't designed to run all day, only on special occasions? Like Christmas? Sent it back, it took a few months to repair so we are into 2016 by now. Again, it stopped working. By this point I am frustrated and just bought ice as it is easier. It cost another $35+ to return it for the SECOND time. It was sent to the same venue as the first time but the company had moved and it was sent to the wrong place. I will own that error. It was finally tracked down and after a few months customer service agreed to send a new replacement and two weeks later...NOTHING. I have spoken to over 11 people at Luma, sent over ten emails. Will never buy from LUMA again.