Product review (1 stars): shipping catastrophe
don't order this item via amazon.  their third-party seller ships UPS, which destroyed not one but two units and let me tell you crating a dishwasher that arrived sans crate in the first place is not a fun job.  i don't know what the problem is, but after two tries through amazon I gave up, called the local appliance store, and paid $200 more.

that said, the unit is very good.  it's so quiet I have to press my ear against the front panel to hear any noise at all.  drinking glasses come out without a spot.  on the other hand I don't like the touchpad controls.  they respond only to full-strength finger pressure.  also, the unit requires special detergent capsules as well as a "rinse agent" which must be refilled occasionally in a separate reservoir.