Product review (2 stars): 2 for poor quality - 5 stars when working
We ordered this for a new  kitchen and the 1st one arrived with internal damage (all the clips for the vent screens were broken off).
Thankfully we bought it at Amazon and were able to replace it.
The 2nd one was better but now after being installed and used for only a month the light/fan controls have come away from the front and fell into the housing so we cannot use it at all.  The hood must be uninstalled, be taken apart and the controls somehow reattached to the front.
A call to Broan entailed them wanting to send a technician out for $100/hr plus travel time.
The lights and noise level were great and it's slim design attracted us to the product and the price and name were the final checks.  Too bad it was so poorly made in China and Broan will not stand behind this product which clearly is defective.  It was an expensive lesson to learn.