Product review (1 stars): Don't Buy This Piece of Crap..Whirlpool Doesn't Stand behind their products.
If there was 1/2 a star I would have chosen that.  Less than 1 month after warranty expired I called because my clothes kept coming out with holes in them.  At first I thought it was bugs, then I thought maybe I was over loading.  Then I thought it was due to using the high spin option.  No matter what I tried the clothes came out with holes or some even shredded.

I called whirlpool after reading many other postings about the same issue and was told that it was out of warranty, if I wanted to pay $420 for a service call that would pay for the repair and provide another years warranty.  What a rip off.

Update:: I pulled the washer plate out and it was rough, apparently from buttons on jeans etc.  It did not feel rough from the angle of reaching in the bin, but once it was out you could see areas where the plastic was rough.  For $80 I replaced the plastic washer plate.  It would seem that the metal washer plates would be better.  This machine is only 18 months old.