Product review (1 stars): Poor Quality and Horrible Customer Service
I purchased this oven two years ago and I cannot tell you how much I regret buying this gas range.  First of all, I didn't receive an owner's manual, then after many requests, I received a photo copy of the owner's manual held together with a staple.  The writing on one of the knobs partially came off after six months and later one of the knobs broke and won't stay on.  It cost over fifty dollars to replace two knobs for a stove I absolutely HATE!  The burners were poorly designed.  The two large burner make it impossible to put anything on a low simmer.  They are too hot.  The middle burner for the griddle is basically useless and wasted space since the griddle is of such low quality.  I do not recommend this range, even if you could get it for free.  Very disappointed in Samsung.  Never again.  #samsungstinks #badknobdesign #samsungshouldcare