Product review (2 stars): I get one giant ball of cubes
After reading the instructions very carefully several times, this machine still won't work. No matter what the water temperature or the size is, I get one giant ball of ice cubes once it's done. Cold water does make it faster, but i still get them all stuck together. This can be very frustrating if you actually want to use the ice for something once it's done. Trying to use the scooper to bash the ice into smaller pieces is not fun. I'd rather make ice the old fashioned way with the plastic trays.