Product review (2 stars): Dishes Topple!
The dish holders do not stand high enough to hold the dishes upright and they fall over - once into the sink and broke.  The drain board sags and does not drain properly.  As a result, the drain board accumulates calcium and food stains which are difficult to clean because the plastic is somewhat porous - unlike the other smooth plastic parts.  The glass holders will hold coffee cups - as shown in their illustration - but not glasses, which will fall off.  I have not had the rust problem others have had, but the utensil holder warped from the heat of the adjacent stovetop.  KitchenAid does not show this item on it's website so I doubt that they make it anymore or have replacement parts. It looks great, but it's function is terrible.