Product review (1 stars): I should have heeded the bad reviews here
I'm a typical amazon buyer, I guess.  I always read the reviews, including the bad ones, but if there are enough good reviews, I tend to ignore the bad ones.

Normally, it's not a big deal.  However, in this case it was a disaster.  There's a big difference between buying what ends up a bad book for 10 dollars, and a machine that doesn't last more than 30 days that costs 180+ dollars.

Though numerous reviewers had complained about the poor quality, and that the machine would stop working after 30-60 days, I went and bought one, and it stopped working AT ALL after around 30 days.

So, if you want to use the most expensive ice you have ever used, then go ahead and buy this item.  But believe me when I tell you that you are playing russian roulette, because chances are your unit will stop working within 90 days.  And you can forget about any customer support.  It's horrible.  After wasting a couple of hours one the phone over 2 days, I just decided to bite the bullet.

Caveat empty.  Don't say we didn't warn you!