Product review (1 stars): buyer beware on LG refrigerators & appliances
Our LG french door with ice/water dispenser which cost us $2212.00 has been an eye opening experience.  We've purchased other LG electronics and had good experiences and thought that this brand was reliable.  Our 4 y/o fridge burned out a wire that blew 2 circuit boards in the ice/water dispenser.  We paid $427 to replace both circuit boards before they figured out that the wire was burned & we also needed to replace the entire door for another $360.  The repair man suggested that I ask LG to foot the bill for the door. LG service refused consider my request because it was out of warranty (the warranty only is 1 year)so I demanded to speak to a supervisor, It was only at this higher level that I finally got them to consider my request.  They made me jump through hoops producing the original sales receipt etc and taking over 3 weeks to respond.  LG finally conceded and replaced the door but that was only after I told them that I was going to tell everyone i knew not to purchase their appliances.

During the 3 weeks i was waiting for LG to make up their minds if they would help me or not, I began speaking with my friends about my experience.  I found that almost everyone I spoke to who had an LG appliance that was out of warranty had failure of those appliances and had to replace them.  It seems that LG is making their products to last through the warranty and then fail.  Refrigerator condensers seem to magically fail only months after the warranty expires.  I've spoken to people whose driers failed after only 6 months of use, and my friend with a 3 year old LG dishwasher said it sounded like it would die any second and she couldn't find an appliance repair that would service it when they found out it was an LG.  It finally died 6 months later and she has replaced it with a GE. Another friend's LG microwave died a month after the 1 year warranty expired.

The lesson here is that although LG appliances will work wonderfully for the first few years you own them, you should expect that soon after your warranty expires you will find that the appliance will fail and you will be footing the bill for costly repairs or replacement. this is not such a big deal if it's a cell phone, but when you are spending $2,200 or more for an appliance you expect it to last longer than 4 years.  I now fully expect that the compressor will fail on my refrigerator shortly after it is 7 years old (end of compressor warranty).

Even though LG finally did the right thing and replaced the door, It was only after I demanded to speak to a supervisor and demanded that they do something for me.  I will never purchase another LG appliance and I'm warning you about this. Before purchasing LG appliances I suggest you talk to everyone you know and learn their experiences.  I'm certain that you will begin discovering that many people have had similar experiences as I & my friends have had with LG.