Product review (5 stars): I love this refrigerator but the first one I had (same ...
I love this refrigerator but the first one I had (same make and model) only lasted 3.5 years.  No one would come out to fix it and Edgestar suggested that I watch a youtube video and try to diagnose and fix it myself.

I did buy another because I liked it so much but if it happens again, I will try another brand.