Product review (1 stars): It's beautiful, everything works
It's beautiful, everything works, absolutely no issues with performance; however the plug is not flushed so we can't push the stove all the way again the wall due to the plus sticking out, any suggestions?

Although the stove is great; the customer service at Thor Kitchen is the worse I have ever experienced. I called to ask about a solution and she stated " it was my mistake for buying the stove". I called twice because she hung up on me twice. I have to either pay $750 to move my receptacle under the cabinet and drill a hole for the plug; Thanks Thor for not being smart enough to understand that an appliance that is made to be flushed against a wall should have a flushed plug; and you guys actually think you could compete with Viking or Subzero; keep dreaming. Viking/subzero/Bosch  are companies who are all about the details; every appliance I own from them always comes with extras and everything they do is highly detailed; you may want to intern there; could learn something about building a usable appliance and intern at Amazon to learn how to treat customers who will continue to be loyal.