Product review (3 stars): 18 Months
Bought the unit July 2014.  Arrived with confusing amount of installation parts, apparently it was changed but still ship with the old parts, very confusing.  After putting down the instructions and just looking at the parts I was able to install the tower easily.  Instructions need updating as do the parts shipped with the unit.  I purchased this unit because people said it was quiet, it is not quiet.  It is noisy.  I know what sounds refrigerators make and this unit is noisy.  Very disappointed about that.  I'm writing this review after discovering my Edgestar won't cool anymore.  Typical warranty, one year.  It would be nice if they backed their products better.  I have a dorm frig that's 31 years old and it still works so it would've been nice if the unit had at least made it a couple years before crapping out.  The unit is plugged into a power device that prevents spikes and brown outs so clean power isn't the issue.  Noisy, poor instructions, unnecessary parts, ice forms over the drain hole and I have to adjust the thermostat because it won't cool as much as it should.  It's just OK.  I replaced the faucet shortly after using it because it needed constant cleaning, the new Perlick faucet is great.  I would look for another brand with a better warranty on my next purchase.  Now I get to remove the relay and order a new one from Edgestar.  You can only get the part from Edgestar service at 1.866.319.5473.