Product review (5 stars): Resolved our problem.
My whirlpool Cabrio washer was making a lot of noise on the spin cycle and would frequently stop when washing sheets and towels.  Researched and found this kit on Amazon to fix the suspension.  The instructions are not adequate for someone who is not mechanically inclined, but we found a video on the internet showing how to install.  We completed the installation and are delighted to report that it resolved the problem.  The washer is much quieter and does not get the unbalance load error.