Product review (5 stars): Love it!
Many reviews for this unit online say it doesn't dry clothes.  I have only had that issue once and it was due to overfilling the unit.

The drum is meant to be packed gently and only to the marked line.  The instructions clearly state that.  Excess water is pumped out of the drain tube just fine even when the tube is angled up.

Follow the instructions like you're supposed to and there won't be any issues.