Product review (4 stars): Finally a real fix!
Obviously time will tell if this actually takes care of the problem (the plastic axel was always breaking--at least every 6 months for the past few years I've owned the dishwasher) I have replaced the adjuster rack at least 4 times, which was getting beyond ridiculous. But so far, I am thrilled and have real confidence that FINALLY with this new metal adjuster and much stronger axel part it will do it once and for all. The only reason this did not get 5 stars was because the instructions were black and white and very grainy, therefore difficult to read and understand. It didn't label the parts that came with it, so as the instructions were telling you to take "a certain part" and "put it here" I couldn't see the picture clear enough to tell which part they were talking about and exactly where they wanted me to put it. It took me about 45 minutes to figure out the first side, then less than a minute to do the second side. If someone knew what they were doing (I am a simple housewife ;), they could get it done in mere minutes. Also you need an Allen wrench for the 4 screws. Fingers crossed this was the last time it has to be fixed! I will update this if it doesn't last.