Product review (2 stars): Giving this two stars because if it DOES get fixed, I think it will be a good dryer
I purchased a Duet washer and dryer for a new home.  The dryer worked for one day.  Then something happened to the door and it will no longer stay closed.  The dryer is not usable.  Whirlpool has called out a technician.  Three weeks later I'm still waiting for it to be fixed.  I find it frustrating that  brand new dryer doesn't work and they will not replace it.  I'm not sure if the problem is with Whirlpool or with the repair company.  I can tell you that Whirlpool simply does not care.  I cannot escalate the problem.  They are unhelpful on the phone.  I have nothing but bad things to say about Whirlpool customer support.