Product review (1 stars): Piece of crap!
Let me start by saying I absolutely love independent ice machines! However, this machine is not made well!  We built a new house and purchased this machine from a local retailer and had it professionally installed.  Within 60 days, the $500 pump went out and it took over a week to get in it.  Two weeks later, we noticed water under our brand new wood floor.  I pulled the iced maker out and there was a pool of water underneath and it had caused a HUGE mess!  I called the service tech again, he showed me the FACTORY INSTALLED hose that was leaking!  We have had this short hose ordered for over 1 1/2 weeks and it still has not arrived.  The holiday season is extremely busy for us with parties and we can even use this piece of crap.  I ADVISE NOT TO PURCHASE!!