Product review (4 stars): I would strongly recommend hiring an appliance repair company to do the installation
It worked, and the washer now works perfectly! Wish we had done it a year ago. We were going to just buy a new washer.

However, I would strongly recommend hiring an appliance repair company to do the installation. Definitely not a one man job. The drum is heavy and awkward to hold out of the way while you are trying to install the rods. Watched the video about 10 times and don't believe one guy did this on his own. I think he is just acting like he's clipping them into place without actually doing it. At one point, my husband's arm was trapped between the drum and the outside wall of the machine. I would never do this again!