Product review (3 stars): contractor says all the electrical lines are fine. Stove looks great
just got the stove installed by contractor. was working for a while, then now can't light it.  Ignitor doesnt work. contractor says all the electrical lines are fine.  Stove looks great, though. don't get this stove without the added insurance.  seems like lots of people are having problem.

UPDATE 11/16/2016
Stove still working well. easy to clean.  the only thing i don't like is that when i lean over to clean the stove, i keep hitting the knobs. There's no lock on the knob so if you lean on it, you're firing off the igniter.  other than than, i'm happy.  stove looks good and works well so far.  Customer service from the company: so-so.  Staff is great and polite. Guy-in-charge: not so much.  These people need someone with an MBA to take them far.  They have a good product at a very fair price.  I think this is the only 36 inch in this price range.  They could dominate the market and make a kill if they play it right. Unfortunately, if you have mediocre people running the company, all you'll get is mediocre sales.