Product review (1 stars): GE loses another customer. Forever...
Our house was built 2 years ago.  We selected the GE profile series based on our own previous experience. We had it in our previous home and experience no problems in a little over five years. Now we now we made the wrong choice.  The fridge's control panel failed only a year and a half later.  Vital functions like cold water, Ice and temperature control & monitoring among others just stopped working.  We called GE and they dispatched a technician the very next week. After an extremely quick check the tech said he needed to replace the complete control panel. A $300 fix.  After the repair, we asked the technician how could the control panel had failed only after 18 months of light use, but he quickly replied the failure was caused by a leak.  This didn't sound right to us, so we immediately asked the technician where did the leak came from because we didn't recall seeing any water leaks coming out of our fridge. He said it was probably an internal leak.  We continued to push the issue by saying that the leak that caused the problem may still be there and we did not want the new control panel to fail again. Furthermore, we complained about the quality of their products since the GE Profile stove top's raising fan and the GE Profile microwave rotating table had also failed after just 14 months of use. That was another $350 fix.  The technician seem bothered by our complains and his only response was that we should probably purchase an extended warranty for all three products which ranged between $400 for 1 year and $1,100 for 3 years. The he arrogantly added that those were discounted prices and only good until 1:00 PM that day if we called him to place directly. It was already 10:30am.  What a piece of work....  As it is obvious, we declined.  A second problem we reported to that same technician and for which we are still waiting a solution is that the freezer walls in our fridge seems to have expanded. The racks are now smaller than the spaces they fit in and therefore loose.  Our "proficient" GE technician said it was probably due to the low temperatures inside the freezer. Of course we replied that was nonsense since freezers are supposed to be designed to work and withstand such temperatures. He swiftly said that he was going to check the problem online and get back with us.  That was 6 weeks ago and we haven't heard back from him....  GE used to mean quality.  My grandma used to praise her GE refrigerator which worked for over 27 years without a significant repair and that was finally replaced for a more energy efficient unit. However, in our case three different brand new GE profile series appliances failing between 14 and 18 months after installation tells me things have changed for the worst.  I mean no disrespect, but I never thought I will be buying from a Korean appliance manufacturer. Anyway, for us it now seems to be the ONLY way to go.  Their appliances simply have much better reviews, reliability reports and user ratings than their American counterparts.  We would rather buy from an American manufacturer (Even if the product is not made in the US like the GE Profile), but unfortunately we have no choice.  It is a sad reality.