Product review (4 stars): second time's a charm
This is the second machine. Someone deleted my first review of the first one which was shipped and arrived with box torn up and the base completely broken off along with a few other minor issues.
The replacement just arrived today and it's in great shape (Yay!!) and appears to work well but I have yet to run it with clothes in it. I'm excited :) and will update after using it a few times. :) If it works well I will give it 5 stars.
REALLY glad I ordered a replacement. I was really stressed about how to get this big of an item back to where it came from but Amazon was just great, they made it really easy. So glad I bought it through them!