Product review (2 stars): Our feeling was that for about $50 a year that wasn't too bad so we ordered the second one which crapped out ...
This is our second one for our six person office.  First one lasted about 2 years but was very temperamental
 (stopped making ice but if you turned on and off a coupla times it would start up again).  Our feeling was that for about $50 a year that wasn't too bad so we ordered the second one which crapped out completely after about 3 months.  The warranty is 90 days. When they work it sure is great for making iced coffees and teas at the office.