Product review (3 stars): Annoying process
I purchased this unit from Laundry Alternative's website.  It arrived with minimal instructions and a large notice on top of the machine inside to remove the motor brake at the bottom before using.  I was not sure what that would look like since there were no pictures and nothing on the bottom of the machine, but there was a metal bar laying loose in the bottom of the plastic bag.  I installed the machine and ran it and it was VERY NOISY.  I emailed them and let them know all this and they said they would send me another machine.  The noise had calmed down and I used it anyway.  They sent me another boxed machine and I have been so busy and didn't open it until 3 weeks after receiving it which is today.  It is a small washing machine.  NOT the product I ordered.  The extractor I have been running does not really extract very much water, I have a top loading HD washer so I don't know if the extractor is not doing the job because it is a poorly running product since it was not protected during shipping or if it is because I have a good washing machine but this whole thing has been very annoying.