Product review (1 stars): Broke within 4 months - Samsung unconcerned.
We purchased this dryer in mid-July and it ceased to produce heat this past weekend - not even 4 months.  The dryer has seen light use in that time.  We just got off the phone with the Samsung warranty people, and the earliest they will end someone is more than a week out.  They were about completely unconcerned with our petty gripes about wanting to get some of our clothes cleaned and dried before Thanksgiving.  So now I have to decide whether to waste my money by hiring an outside service provider, waste my time fumbling around trying to diagnose and fix the thing myself, or sit around and hate on Samsung for the next eight days.  This poor product quality and even more poor costomer service should not be tolerated.  The machine is pretty, and we were happy with it during the short time it actually worked, not this is unacceptable for such a new appliance.  So this weekend, when we purchase a washer / dryer set for our second home, Samsung products will not be considered.  I recommend you look to other brands as well.