Product review (1 stars): it's a bad dent! I followed the instructions in the manual
I read reviews on these type freezers, and there were some people saying their freezers arrived with dents on them. When I received this item, the outer box was undamaged, so I figured I was one of the lucky ones and had received a freezer that wasn't dented. I was wrong. Upon opening the box, I noticed a very ugly dent on the front-left edge of the freezer. This leads me to believe this freezer had been previously dented and then put into a box afterwards. That makes me angry! It's the type of dent that can't be hammered-out with a rubber mallet. I mean, it's a bad dent! I followed the instructions in the manual, and it seems to be doing a decent job of keeping things cool inside, but I've only had it for around 12 hours. I went to a store and purchased a thermometer and hung it inside the freezer on the inner basket. I'll know more in the morning.

I need this freezer for a large family gathering that will be taking place in a couple of days, so I won't be returning it if it works properly, but I'm the type of person who expects to receive a product that is not damaged in any way, shape or form when I spend $200.00 for it. If it works well, then that's fine, but the horrible dent makes it look 10 years old. I'm not satisfied. That's for sure.