Product review (1 stars): Do not buy - Absolute Junk
We bought this washer 15 months ago thinking we were getting a quality product as it was a "Whirlpool".  I admit we should have done more research but our 15 year old Kenmore had finally died so we were in a bind and bought quickly.  The washer has never been abused (it still looks brand new) and has been used in a normal fashion.  Two months ago it became very loud while spinning.  We called service and the bad news is it needs new bearings and a new tub assembly - price $364! We called Whirlpool hoping they would help us out but they told us there was "nothing they could do for us" - thanks for nothing Whirlpool.
  There is no way this washer should need these repairs after only 15 months of normal usage.  This thing is a piece of crap - I so wish I could go back in time and NOT buy it.  Lesson learned - do your research before buying!
  Too further compound this sad affair, we have been waiting for the parts to be successfully delivered.  The tub assembly is shipped in a thin cardboard box with NO packing material.  We have had two assemblies delivered (UPS) and both have arrived damaged and unusable.  We are patiently waiting for the third to arrive this coming week.  I realize that it is mostly UPS's fault but really Whirlpool, no packing material, just a thin box???  Gee, what could go wrong while being shipped across country?
  If the tub assembly again arrives damaged, I'm ready to chuck this piece of crap out.  It infuriates me that a practically new machine is built so poorly that it can't make it past 15 months without a major repair.  This time I'll do a ton of research - started looking around already and Speed Queen seems like a good option.
  In conclusion, don't buy this product - you WILL be sorry.  I will NEVER buy another Whirlpool product again.  My old Kenmore lasted 15 years - Whirlpool couldn't even make 2 years.  Complete garbage.