Product review (2 stars): Product disappointment
Bought this range in 2007 due to the wonderful features - dual fuel, grill option, convection oven. I keep my appliances clean but decided to use the self-cleaning option in 11/12. After that was competed, the oven did not work. The themostadt had to be replaced. Fortunately it was under warrenty. The repairman noted this was a common problem and to avoid a repeat incident, it might be best not to use the self-cleaning option. Odd comment, but I could live without the self-cleaning.

Just 14 months later the oven broke again after roasting vegetables at 400 degrees. Subsequent calls to Jenn-Air and a return call from Whirlpool proved that this company does not admit product defects and does not care about after sale service. The unit is only 6 years old and not heavliy used so I can't say we've gotten our money's worth of use.
I'm considering whether to repair the thermostat again, risking that it may break again next year ($318 warrently is only for 1 calendar year) or shop for a more reliable brand.

The range has wonderful features and functions well in all other areas - but Jenn-Air does not stand behind their reliability.