Product review (1 stars): Terribly flawed over-design, too expensive, DON'T Buy
This machine costs $3600!?!?!?!?!?!  This a GD scam.  Are you flippin kidding me?! It's an ice/water dispenser, AND it doesn't ever dispense chilled water!
Why would anyone buy this?
Do NOT buy this.
My employer moved us all to a new campus about a year ago and the coffee bars have these machines.  I HATE THEM.  Is the ice good, sure, but good luck getting it out!  It's got these heat sensor things that are supposed to know when your hand is near and plop out ice and water but those things are so poorly calibrated that you have to move the back of your hand near and far from the sensor like 15 times before they work and hope you stop at the right distance, otherwise another 15 small hand motions.
This machine is a classic case of over-design. Just leave well enough alone.  You know what would make it tolerable?  A button.  A button for ice, and a button for water.  You could even use a lever.  Heck, even a ring toss would be a better method of switching the machine on and off than this cockamamie Opti-serve or whatever dang name the marketing jerk gave these Godforsaken sensors.
NEVER BUY THIS!!!! Unless you want the users to hate you.