Product review (4 stars): good looking
This refrigerator is stylish, but lacking a few things inside -- e.g.: no butter keeper, no egg tray.  Had fridge for a few weeks, so far no problems.  Although ice maker is noisy.  BUT BEWARE!  Samsung's customer service is a disgrace.  They do not answer e-mail questions, and chat sessions and phone calls get you no place.  The agents do not understand problems and cannot provide solutions.  For example, there is a thin rubber strip attached underneath the refrigerator, in the center, that runs from front to back, and it touches the floor.  I asked an agent what it was and why it was there, and he told me to send him a picture of the part I was talking about.  At first he did not know the difference between interior and exterior, and I had to explain that underneath meant exterior.  I said I'd have to tilt the 400-lb. refrigerator on its back to take a picture of the underside of it, which I could not do, and again he said he'd need a photograph.  He would not put me through to a designer or a technician or an engineer, and he said someone would email me.  Still waiting after several weeks.  Also the customer service people do not have a clue as to what the various abbreviations in the manual stand for.  Asking for Samsung help is useless.  Their agents are imbeciles.