Product review (1 stars): ... two reviewers who figured out how to replace the poor quality plastic bolts with metal nuts and screws
THANK YOU to the two reviewers who figured out how to replace the poor quality plastic bolts with metal nuts and screws. Brilliant!  Why can't Whirlpool build it like that in the first place???
  One suggestion though. Use shorter stop nuts. Our stop nuts are hitting the utensil basket, and won't pass (see photo). So we're going back to the hardware store.  But many thanks for putting us on the right track!!