Product review (5 stars): Great product from a great company!
This is such a great product from a great company! I have installed 3 or 4 of these over the years (at different homes) and this is the first time I've had to replace a part - for the one house that has the most severe weather - the rest are still fine. Very responsive - it arrived early and is a perfect fit. Keeps the mice out. I recommend them to everyone I know. It's great to be able to get replacement parts - and speaks to how great this company is - most require you to buy an entirely new unit.