Product review (1 stars): NO WARRANTIES FOR ONLINE PURCHASES.
This has been an awful experience. I purchased this online to save about $75 from my local dealer and have it shipped directly to me.
Big mistake. The seller and shipper were great. This is strictly a product review.
We noticed a small, small ding upon inspection during reciept. The box was in perfect,condition so clearly this was done in the factory. Not a big deal, cosmetic damage, or so we thought.
When we went to level, we noticed a leg bent up inside the machine. My washer would not balance despite being perfectly level. Clearly is was dropped in the factory.

My washer goes crazy no matter the size of a balanced load.

I can't wash like this.

In fairness, the water adjustment was easy and though I cannot tell a difference in cleanliness, i can with texture and smell.

As some other reviewers said, it does seem to cause lint issues.

So we called Speed Queen. They said they reimburse a local place to repair. So we called the name of the place they gave us. They refused to repair it since we did not purchase it from then.

We called Speed Queen again (often it takes awhile to hear back from them-- couple of days).

They stated we can maybe drive an hour away to another shop and see if they will fix it.  I am not hauling the washer an hour away.

Will keep you updated, but if you buy online, YOU DO NOT HAVE A WARRANTY!