Product review (5 stars): JUST THE TRICK!!!!
After fighting with every load just trying to get it through the spin cycle, we were at our wits end with our Cabrio. We have always believed in Whirlpool products but this washer was quickly giving us serious doubts! It was to the point that you couldn't run it through a clean washer cycle without it getting out of balance! We would take turns running back and forth trying to rearrange the laundry to get the cycle to finish. This could take forever at times! Those of you experiencing tjis problem know exactly what I'm talking about! We found these suspension rods, was a bit skeptical at first, and thought what the heck. We spent the money thinking we'd give it a shot and hope for the best. They arrived and we installed them in about 30 mins. Held our breath as the first load of towels washed. Started spin cycle and guess what? NO UNGODLY CLANKING AND JERKING AROUND!!!! The load finished without missing a beat. PERFECT!! We have sinced washed 4 loads of regular clothes and 3 loads of RUGS and each have washed beautifully!! Those that have given negative reviews must have other issues going on with their washers. I think that these are a start. If it fixes your problem, you're not out a lot of money and you'll be back to enjoying doing laundry again. If not, then the suspension rods weren't the issue in the first place.
The box does say Whirlpool Corporation Factory Certified Parts.