Product review (1 stars): BAD CHOICE
This is the very first washer and dryer I have ever purchased, and I had bought the Maytag because of it's name and historical reliability and dependability. But, I must say, I am very disappointed. I am a single mom of three teenagers, and I have a lot of laundry every week. I am not one to fill the washer to full capacity, as I want to ensure they are getting clean, so, I did follow the recommended instructions of use. I have now had the set for about 22 months, and have found I made a big mistake giving the Maytag/Whirlpool company my money. After just three months, the bleach dispenser no longer worked. The bleach just stayed in the dispenser, never reaching the clothes, and I would have to dump it down my sink. This should have been my first warning sign. After about a year, my washer started showing an error message and beeping uncontrollably. The door was locked, with my clothes stuck inside. At this point, I could unplug the machine several times and plug it back in, and eventually the door would release and I could restart the cycle and all was ok. Then at the 21 month point,  the same error message appeared, however, I could not fix the problem by unplugging. In fact, the door remained locked, beeping continued and my clothes were held hostage. It took me several hours to finally get the door open, and water came pouring out all over my floor. I had to manually dish out the remaining water, remove my clothes and wring them out in the sink. By this time, I now had the initial load to wash, and a huge pile of wet towels that now needed washed as well. I asked my brother to take a look at the machine, and he tore it all apart and stated the drain pump needed to be replaced, and that the impellers no longer worked. WOW!! I called the repair man, who told me they would first need to swing by and diagnose the problem before ordering the part, since the part was non-refundable (diagnoses-$69.00, part - $159.00). When the part came in, it would then cost $55.00 an hour to replace, with a grand total of close to $300.00. I paid $600.00 for the washer brand new..I am not investing another $300.00 into fixing it, in hopes it will last at least another 22 months. One month after the washer died, the drier now seems to be going, as well. I have to restart the drier several times, to finish the drying process, after spending several hours at the laundry mat, just to wash my clothes. Will never buy another Maytag...