Product review (3 stars): Starts Out Good - Stopped Drying After 1.5 Years
We purchased ours from a big-box store in 2015. We have a small space and thought this was the answer. It worked fine and we were happy with the machine (which is why it gets 3 stars) until about 6 months ago. It does not dry in 1, 2, or 3 cycles. With the exception of taking apart the machine, we followed all of the suggestions from LG AND You Tube. We now hang our clothes to dry in our spare room. We tested smaller loads and even small delicate loads to no avail. Two LG service providers in our area could not work on this machine. I sent LG an email today asking them to provide me with a repair technician in our area. Depending on how they respond and the outcome I will revise my review. LG knows this is an issue and should, at the very least, extend their warranty for drying issues - or, fix the problem and provide customers with new units. We have had other w/d's for YEARS without any issue - so, imagine my frustration after 2 years. If it is not fixed, I will start looking at Miele, Bosch, and Fisher & Paykel stacked units.