Product review (1 stars): Speedy failure
There was clearly a major defect in the product--We discovered the transmission had failed (45 days after the machine arrived) when we moved the washing machine and discovered a puddle of black/green oil on our floor under the washer. When I took off the front of the washer, I saw that the oil had splattered all over the interior of the machine. The product was clearly defective. The manufacturer-approved service technicians have tried to fix the machine twice, replacing the transmission and seals, only to have the machine continue to leak.
We have now been without a washing machine for a month as we have been trying to get this resolved and have been dealing with the added expense and hassle of going to a laundromat. It is extremely frustrating that we purchased what is supposed to be a top-of-the-line washing machine, only to have it fail catastrophically in a very short time, making giant oily and wet messes on our floor, carpet and on the interior of the machine. We are extremely fed up with the hassle and headache this purchase has caused.