Product review (5 stars): The negative reviews
These are the first negative reviews I have come across with Speed Queen.  The 1 star review looks questionable to me or they need to get a good repair person. The obvious thing would have been to call Speed Queen.  The 2 star review, please give us an update as you stated you might once it was fixed.  I have a feeling it was fixed and is working great.  I have seen a few minor issues with Sp Q's but they were fixed quickly and they still gave them 4 and 5 star ratings.  I had a Maytag Atlantis that I am going to replace with a Sp Queen. It quit on me after 7 yrs.  It also smelled like burning electrical and/or rubber when new.  It did that a few times and then it stopped smelling and worked normal.  I doubt this is normal for a Speed Queen.  I plan on purchasing a Sp Q in a month or so to replace my Maytag.  They may have a few issues, but other customers say they stand behind their product and make a good machine with parts that are less prone to breakage.  I do wish they had a 3.6 drum size.  They may stay with a 3.3 size due to longevity of mechanicals versus physics and wear times. The smaller agitator inside helps and lets you load a few more clothes.  I used a 2.8 in the laundromat this weekend and it was just ok for size.