Product review (1 stars): This thing is a disaster - Do your research
I bought this thing for my wife when we moved into our home five years ago. It was a failure from the beginning. She loved the design, she loved the functionality. Our friends always commented how cool it was. It did a decent job on the easy stuff, wine glasses and such. If you put a dirty dish in the thing, it could not clean the dishes. Dried food particles left would be left dried all over the other dishes. The only solution is to really wash the dishes by hand before placing in the dishwasher. My poor wife. I kept making fun of her having to wash the dishes by hand so her lovely dishwasher would work. This thing was overworked cleaning our clean dishes. It has spent approximately 6 months of its five year life broken. The warranty work from Fisher Pakel was great, always nice and they really wanted to help.....but there was a fundamental flaw, the product. After 6 tries, we give up. We are dumping this heap and going with a top of the line Kenmore. Highly rated by Consumer Reports and traditional. Not as exciting as the Dishdrawer, but I expect the thing to be a lot more reliable and last longer. This puts an end to FIVE years of dissapointment.