Product review (1 stars): Horrible Machines!
<div id="video-block-R2KA6GJ6Y3YPNY" class="a-section a-spacing-small a-spacing-top-mini video-block"></div><input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/D1Q0WSAKqqS.mp4" class="video-url"><input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/A1ngR1hCyaS.png" class="video-slate-img-url">&nbsp;Never, ever, buy an Electrolux washer and dryer! My husband and I purchased an Electrolux washer (Model EFLS617SIW) and dryer (EFMG617SIW) in September of 2016. We have had nothing but problems with them. We first had them looked at in April, through a place recommended by Electrolux. The repairman ordered parts for the dryer (new board and switch) but did nothing for the washer. We continued to have problems with both machines and then found out the store where we purchased them could service Electrolux. After looking at the machines, the repairman made a few adjustments on the dryer and found that the washer also needed new parts! We went to the store and spoke with a manager. We were told to go ahead and have it fixed, and then we could take it to the next level. Well, we had the washer fixed, and its still not working right!

The dryer design is so poor. When drying, clothes come out over the lint trap. The dryer senses that the trap is full, and the machine stops and says clean lint. We understand the concept of saving energy, and that the dryer will stop before the set time if the clothes are dry, but the clothes aren't dry when this happens. Its very annoying to have it stop every few minutes and have to restart. Also, clothes don't dry evenly. For example, if I wash a load of towels, some of them will be dry and some still very damp. It doesnt matter if I do a large load or small, I have the same problem.

The washer still vibrates and is loud even after being fixed. When it spins, it sounds like its going to take off. It doesnt matter if its on low, medium or high spin. It all sounds the same. We again contacted the store manager. Apparently taking it to the next level means having them fixed yet again. We don't want to keep having them fixed! What happens when the warranty is up? Electrolux denied the claim that we need new machines. We don't want new Electrolux machines! We want our money back! Electrolux Customer Service is a joke. They just say they are sorry about the problems and understand our frustration. No they dont.

We are so disappointed in these machines. They aren't even a year old! Our old washer and dryer lasted about 16 years and never needed serviced. We consider these machines to be lemons. Were tired of dealing with this, and feel that no matter how many times they are fixed, they will never be right.