Product review (1 stars): Let me preface this by pointing out that we used to have a Panda portable washer and loved it.
Don't buy this washer! This unit has been a problem from Day 1. Let me preface this by pointing out that we used to have a Panda portable washer and loved it...it lasted 17 months before the drain pump quit working (prior to that, we never had a single problem with it). So, we're not new to using portable washers, and we're good with the little bit of manual work involved.
  We received our first della machine, and an internal hose must not have been connected properly because when we tried to fill the washer, water came up through the top panel where the control knobs are housed. I contacted customer service and they sent a replacement washer.
  We received the replacement washer, and it had the same problem. We decided to skip customer service this time and fix the interior hose on the machine with a clamp (my husband is a licensed contractor). We realized that the Della washer couldn't handle the same water pressure that the Panda could, so we made sure to use a lighter flow when filling it - which made it take a very long time to fill. After a couple weeks, the interior hose came off again. From that point on, we simply unplugged the main hose from the back of the machine, and when we need to do laundry, we place the hose into the tub of the machine to fill it - bypassing the interior hose altogether. Not ideal, but it's not the end of the world.
  ISSUE 2- the drain pump. It's awful. Our Panda never struggled, but the Della always struggles. There isn't enough power to get the water pumping through the drain hose. To fix this, we have to remove the end of the drain hose from the drain hole in the wall and lower it back into the tub of the washer. Having it at this lower level gets it going. Once it's working, we turn off the washer, put the hose back into the wall drain, and turn the pump back on. This generally works, but sometimes it takes a second try to get it going.
  Do yourself a favor and get the protection plan...you're going to need it!