Product review (1 stars): my review
After owning this washer for 1.25 years, we grew tired of it's refusal to autobalance.
It was not like that in the beginning. It has gotthen worse over time. It now does this approximately 85 % of the time.
Customer service was contacted online. You cannot reply to the emails, which is annoying but besides the point.
After 3 days of emails, I was instructed to call. After 10 minutes on hold, I was told I was loading incorrectly. Each type of clothing and fabric needs to be loaded separately. Towels with towels of similar size and fabric content. Jeans with jeans. Underwear with underwear. Etc.
I do not want to spend my life doing laundry. I also think this is extremely wasteful of time, water, and electricity.