Product review (4 stars): It was an easy repair, and the ovens have been working great ...
Update:
It was an easy repair, and the ovens have been working great ever since. Still a little miffed that it didn't arrive in working order, and took so long to get the part, but we've had no problems since.

Original review:
We have this brand new oven, but it has never worked. Error "F97" flashes on the console - apparently there is a problem with the lower oven fan. A GE tech looked at it and is ordering new parts, and we're now at least two weeks without an oven. A web search indicates we're not the only ones with this problem.

A new oven should not need new parts, and if they do, they should be replacing the oven. Are these not tested before they leave the factory?