Product review (5 stars): Second order.
Purchased first ice maker about five years ago.  It gave us such great daily service, so when we had to replace it about a year ago, we ordered the same one again. The handles on the basket of the first maker cracked and it was replaced immediately which we loved. Great customer service.  The new machine has a much stronger basket.  I don't think anyone would be disappointed with this machine.  It quickly generates ice as long as the reservoir is kept full.  A note of humor....we named ours "Hildi" and toast her every time we hear a new load of ice drop!  We highly recommend this product.  We also love your ceramic heaters, just ordered another one yesterday from Monique Branscomb.  John Piecuch N.J.