Product review (2 stars): Product Did Not Work
I ordered this item for my Whirlpool Gold side-by-side refrigerator. My ice-maker stopped making ice and after extensive research and study, discovered the sensor boards were the culprit. I ordered this product as a replacement and as soon as it arrived(very quickly I might add) I promptly installed it. It worked for one ice cycle and malfunctioned. I performed diagnostic tests outlined by Whirlpool and discovered that the sensor board was in fact the culprit, again. I immediately ordered the same product from a different supplier and installed immediately....ice maker works perfectly now. NOW, in defense of this product, perhaps it was just a coincidence that it didn't work; perhaps a damaged item in transit, or a QC issue....who knows. Nevertheless, this was my experience. On the up-side, Amazon was wonderful and I was able to return this item for a full refund upon receipt confirmation that it was back in the mail, at no cost to me I might add. Whenever this sort of thing happens, sometimes you just have to do the best you can.