Product review (3 stars): I really wanted the Mini Spin Dryer!
I ordered The Laundry Alternative Mini Portable Countertop Spin Dryer and received The Laundry Alternative Nina Soft Spin Dryer instead. It is a much larger pink & white appliance and not the one I wanted. I returned it for an exchange and they sent me another huge Nina Soft Spin Dryer twice in a row now! A sticker on the outside is mislabeled as the blue mini countertop version (The previous one was also mislabeled on the outside). At this point, I believe they mislabeled an entire portion of their stock.  Wish I could talk to someone from the Laundry Alternative in person, but I found no number to call & I don't know what to do now except to send it back for a refund.
EDIT: I moved the stars to 3 because I called their customer service number on their website and talked to a nice man named Thomas that told me he would personally fix this problem if I call back when they open in the morning. I will keep everyone posted on the progress.
EDIT: After two phone calls and a direct e-mail to the company, Thomas was not able to help me. I decided to return the item with Amazon. Amazon Customer service has not failed me yet.