Product review (1 stars): Getting a USED Washing Machine is the NORM
"It was pretty clear from how the box had been taped that something was wrong, but verification was when I looked inside and saw it was dirty, with brown spots all over the inside of the machine. And it was delivered upside-down, which probably isn't a good idea, Extremely disappointed."  I don't even need to write my own review.  It's the same story over and over again that they clearly have not fixed and don't even get me started on what a headache it is to send it back.