Product review (1 stars): If I Could Rate This a ZERO, I Would
Bought TWO of these dishwashers when on sale during the holidays at Home Depot (one for our new house and one for the previous house we are putting on the market to sale).  The appliances were not actually delivered and installed until mid February 2011.  As soon as installed, this particular dishwasher left considerable amounts of food & debris on the plates, cups and silverware.  I changed detergents and also used the recommended rinse agent from day one.  It smells when it runs, takes two hours to complete a cycle - BUT that would be tolerable if it actually cleaned the dishes!!!  I finally got around to calling the LG company today (in hopes that maybe it has been installed improperly), the customer service rep with LG was very friendly and helpful - they have sent my info to a technician to come out.

I told her this is the absolute WORST dishwasher I have ever seen and that it is so bad, that we are currently HAND WASHING all of our dishes because using the dishwasher is a waste of time and is disgusting and we have to end up handwashing all of the dishes anyway.  Before I got off the phone w/ the cust serv rep, I explained that we have two of these and if the tech determines there is nothing wrong with it that I fully expect for LG to stand behind their product and exchange it with another model.  She kind of gave me a bit of verbal run-around.

Can be exchanged if:  A tech comes out more than 3 times for the same reason OR it is deemed in writing by the tech as a manufacturer's defect (but sounded to me as though this may put the tech in a bind for future service with LG repairwork).

Absolutely DO YOURSELF A FAVOR AND DO NOT BUY THIS DISHWASHER - it is the WORST dishwasher I have EVER used!!!