Product review (1 stars): Worst investment I have ever made
Worst investment I have ever made! Terrible customer service and support! Ice maker keeps going out, and when it gets back to working (randomly) it makes a terrible humming noise that is totally disruptive! Have called CS numerous times who has advised us to contact their local service provider which I did. They have been out numerous times to repair and after the warranty ran out (1 year) I was charged for the service call even though it was to repair an issue they had repaired numerous times before.. The service provider now advises they cannot do anything further and have taken pics of the internal parts that continue to go bad and awaiting a response from Samsung as to whether they will replace or not.. haven't heard a thing!
We will NOT purchase another Samsung refrigerator!!