Product review (1 stars): Dispenser and door latch problem
I have had these problems since I purchased the machine in late 2009. Only wash 3 loads a week at the most. Had 4 repair visits concerning the dispenser and they tell me it cannot be fixed. When machine was under warranty, it took a few hours to repair. I cannot use bleach or softener because the dispenser fills up but does not distribute.  Door problem misdiagnosed by repairmen. One finally noticed it was a faulty latch. They have replaced some parts to no avail. I have owned several washing machines in 40 years both cheap and expensive and never called a repairman.  Machine tangles clothing, anything with straps has to be secured in a wash bag. One repairmen have said "Bosch, good for no more than 5 years."