Product review (1 stars): Where is the ice!?
After reading the mixed reviews here, I decided to go ahead with the purchase anyhow because I was tired of running out to get ice whenever I host parties--and, frankly, the price was right.  How bad could it be, right?  What a mistake...

On my initial attempt, although the manual says it should produce ice in 15 minutes, it did not produce any ice whatsoever after one whole hour. I emptied out the water, restarted the machine, and tried again.  Nothing.  The manual said it works better when the ambient temperature is low, so I moved it to a room where a/c was blasting.  Nothing.

Then, I remembered a reviewer here mentioning that it works better with unfiltered water--so I tried.  Well, it sort of helped.  It began making ice--ever so slowly.  I think I got a dozen pieces (these are not cubes) after half an hour or so.  But I was unhappy to find out that these ice pieces melt SO FAST!  In fact, they all disappeared within 45 seconds of pouring diet coke over them.  The biggest problem, though, is that this unit made nasty black marks on my white quartz countertops!

This unit is SO going back.