Product review (5 stars): Permanent fix for bottom freezer leaking water problem
Fixed my Kitchenaid French Door refrigerator's freezer leaking water! (it started after 3 years).  Watch http://www.youtube.com/watch?v=VSiLmJQmzEY video for the how to.  Only difference between the Whirpool and my Kitchenaid was that there were more tubes and wires in the back.  Just be careful in moving the back plate (I didn't move everything out of the way as he did in the video) and you'll be able to get the "duckbill" grommet out and put in this new part.  Excellent, and no water leaking from freezer!