Product review (1 stars): CAUTION: LG Does Not Maintain Parts Inventories for Major Appliances. Appliances Become Unrepairable.
We bought a slightly earlier model of this dryer with the matching washer, plus pedestals for both--the total purchase cost about $4,000.

When our dryer needed a repair, we discovered that LG no longer maintained inventory on either of the two parts needed to repair the otherwise perfectly functioning dryer. So, our dryer is junk, and we now need to purchase a completely new dryer. Plus we also need to purchase a new matching washer or have a mismatched set, probably for the rest of our lives in this house. Not to mention the cost and inconvenience of removing the old appliances and installing the new ones.

There is also the vast environmental waste of making several hundred pounds of costly metal and electronics into garbage that goes into a landfill.

The average useful lifespan for a washer or dryer is about 15 years. LG seems to think the lifespan of their products should only be 5 or 6 years since that is how long they maintain parts inventories for their appliances, according to a supervisor I spoke with at their 800 number. Other manufacturers routinely maintain parts inventories for expensive major appliances for much longer.

Not maintaining an inventory of repair parts is a sure way to make your customers feel very taken advantage of and very angry. We certainly will never buy another LG product of any type.

LG "apologized" for their policy of not maintaining an inventory of parts, but offered no other help or compensation.

In any case, LG washer-dryers are not the top-rated washer-dryer by the leading consumer testing organization.