Product review (1 stars): Lots of problems
We bought it at a discount because it was a return. And we soon discovered why. The soap tray doesn't open most of the time on regular cycle, unless you put no dishes near it, and fill it with very little detergent.  The dishes come out dirty and you have to run them a second time. Powerscrub is the only setting that somewhat works.  I pre-clean very well and things are still greasy like the soap didn't get to it.  We've been using the booster additive but it made no difference.  Plus it makes a weird smell like something's burning- we thought it was the "new" smell but over a year later and still there.  It looks nice and is pretty quiet, but not at all functional in cleaning the dishes.  The tech came and checked that everything was installed correctly (yes) and replaced the soap tray, but still the same issues.