Product review (1 stars): DO NOT BUY THIS PRODUCT! EXTREMELY CHEAP QUALITY! HORRIBLE CUSTOMER SUPPORT.
So the long story is - we bought this unit to wash our 2 year old and 1 year old's (baby) clothes. After about 2 months of working fine, the lint collector did not work and there would be lint all over the clothes. We looked at the manual, tried some new things and used the machine again. SAME RESULT - LINT OVER ALL THE CLOTHES. Read the manual again, checked online and tried washing again, SAME RESULT.
Finally called their customer support center, the lady told me to not use any other materials except cotton. I explained to her, we are only washing cotton fabric clothes. Then she told me to buy external lint removers. I told her that I'm trying to get a fix for this machine, NOT spend more money on something that this machine should already do. She bluntly stated, this machine is NOT defective. So I asked how could she say that with certainty when there has been no inspection of the unit? She said, thank you for calling, bye and hung up on me....?!?!?!?!