Product review (1 stars): Only lasts a few years, and Whirlpool has the WORST customer service
After only having this washer for a few years (and paying about a grand for it), the bearings have gone bad and will cost us about $400 to fix it. The worst part about it is that the repair guy told us to call whirlpool, that this is a very common problem with these washers and they should cover it. Whirlpool was totally unhelpful and informed us that it is out of warranty, so there is nothing they can do. I told them what the repair guy said, and their response was "well, there is no recall out." Whirlpool is currently in litigation over one of their other washers- same thing, lots of repairs and no warranty coverage or recall. Sooo, we will never buy another whirlpool item again, which is too bad since all of our appliances are made by them and were quite pricey. They will be losing a lot of business from us, all to save a few bucks.