Product review (1 stars): Poor quality item, poor customer service. I think poorly of LG now.
I wish I had done my homework better on this. If I had, I would have known before I bought it that:

- LG just means "Looks Good". The $500 dollar GE unit it replaced lasted 5 years before it broke. This $800 LG LDS5811ST lasted 13 months. Yes, that's right... one month after the full manufacturer's warranty expired.

- This unit does not clean well on noraml settings for regular dish loads. Food residue was left on everything, glasses and plates mostly. You have to set it to Power Scrub to get just normally soiled items clean.  The good news is that Power Scrub did clean as well as the normal cycle on the old dishwasher did.

- It does have a food disposal feature in the bottom of the unit. Apparently for the food that didn't wind up re-deposited on the dishes.

- The cutlery basket has a grid cover. The intention is that you insert the handles into the grid, separating the flatware for better cleaning. If you have thicker than normal handles, this may be a useless feature to you, and you'll have to remove the cover.

- Some of the tines are adjustable, but too close together to be truly useful for bowls. If you adjust them for bowls, it's difficult to use the adjacent fixed tines for regular plates, effectively rendering the adjustable feature as useless.

- When it fails, it fails with error codes not listed in the owner's manual. For the record folks, "LE" means communication between the motor and ESB is lost. The motor, ESB circuit board or some connecting cable in between is fried or loose.

- Customer support was shoddy. The first person I spoke to kindly extended  the full warranty to cover this repair, however the service technician never turned up.  Called the maintenance company and they said they had no record of this service ticket. Called LG back and the next representative attempted to deny that the warranty had been extended. When called on it, he put me on hold for several minutes and conceded that the prior rep had extended the warranty, but then added a demand to fax the original receipt to LG before any service would be given at all.

I don't really appreciate being made to jump through hoops for LG to fix a poorly made $800 dishwasher.

This experience has had a negative effect on my view of LG products in general and the company itself. I will not be buying another LG appliance.

EDIT: After TWO MONTHS of this appliance being broken, and four service calls (for which I had to take time off work) this dishwasher was fixed.  It is now back to not cleaning well on the Normal setting.  I still have to set it to the scrub mode to get normal loads clean.