Product review (1 stars): Part not compatible with older GE models
We jumped through considerable hoops to contact GE customer service and track down the part number they said would fit our 10-year-old GE side-by-side refrigerator. The fridge works great, but all the shelves - made of plastic - are starting to crack and wear. The shelf that includes the slide-mount for the snack drawer broke partway back the slide where the snack tray slips in and out. We ordered this part, which does not fit into the refrigerator in the same location, nor is it the correct width for our snack drawer - which is in perfect condition. Our choices are to send this back, or to keep it and order yet another part. The shelf DOES fit other shelf slides in the fridge, so it could work, if the right drawer is ordered to go with it.
 Very frustrating. I know GE would prefer that we just all spend a $1000 every few years on a fridge, but personally I would prefer an appliance that lasts longer and for which replacement parts are available.  We are still debating which route to take.