Product review (1 stars): Broke under normal use and they refused to honor the warranty.
Well, for once the product broke BEFORE the warranty expired.  But since a crack developed in the mechanism, (the reservoir where the ice cubes are frozen/formed) they are not covering it.  So, normal use of the product and an internal part that hands never touch, breaks under normal use and they say it is not a manufacturing defect.  Right...  Son't buy this product or anything from Curtis International.  They are not acting in good faith.