Product review (4 stars): and was quite worried when the machine made horrible thumping noises during the spin cycle
I bought this washer because my building doesn't have any machines available. When it was first delivered, I discovered a huge dent toward the back right edge. It was then I realized that someone had dropped the machine somewhere during the shipping, since there was a large gash in the box. Given that the dent was quite deep and not merely cosmetic, I contacted Amazon for assistance. After some dissatisfying customer service from agents working abroad, I requested assistance from a domestic agent, and was able to get a replacement sent.

In the mean time I used the damaged machine twice, and was quite worried when the machine made horrible thumping noises during the spin cycle. The drum also tilted toward the front when the machine was empty. While waiting for the new machine to arrive, I put together the dolly I ordered and placed the damaged machine on top to try it out. A blue cylinder then fell out from under the machine, and I realized then that it was definitely broken. The machine also caused a flood under my kitchen sink cabinet when I connected the universal adapter to the faucet. Because the connection was difficult to tighten by hand, the water pressure would cause the water to spray out and drench the wall behind the sink, eventually causing the leak in the cabinet. I was at this point ready to give up on the machine and cancel the replacement

The replacement machine arrived undamaged at my work and I got it home fine. Then I stopped by Home Depot and was advised to not purchase a wrench for tightening the faucet connection. Instead, they recommended a pipe lubricant (such as the Danco silicone grease), which would provide more ability to tighten the connection without damaging the threading. The grease would also serve as a water stopper. I was skeptical but bought the lubricant, which I applied to the inside of the adapter, and then screwed onto the faucet threading. This time, the water still leaked out, but did not spray when the water was stopped by the machine for the agitation cycle, so there was no flooded cabinets.

I was very pleased with the new machine, which did not shake or make horrible noises as with the damaged machine. It did my laundry in about 42 minutes, and I did not have to turn off the water in between cycles to avoid the spraying. My only complaint would be that the machine caused a lot of lint to cling to my clothes. Since this was only the 2nd time using the machine, I deduced that it was because I had left something in one of my pockets and not because of the lint trap. But the lint is quite difficult to remove.

Overall I think this is a great purchase for anyone who wants the convenience of in unit laundry. Just make sure that you do purchase a dolly (the one recommended by Amazon) since the machine is quite heavy (about 60-70 lbs) and the tiny wheels on the back are not great for moving around. I also recommend buying the pipe lubricant and also leaving the adapter head on your sink constantly, and removing just the pipe instead, so you don't have to keep threading and unthreading the adapter whenever you use the machine (thereby damaging the delicate plastic thread of the faucet head).