Product review (1 stars): How about a redesigned replacement part?????
I agree with many of the reviewers here that "wow" what a goof in designing the dish racks of these washers with this little cheap plastic piece that is certain to fail.  But everyone, even large companies can make a mistake, we are all human after all.  But what bothers me the most is that they sell the same exact plastic piece as a replacement!  How hard/expensive would it be to redesign this piece so it will not fail again?  This fact to me, is the true mistake that is inexcusable, surely the makers of these washers realize by now the lapse in designing this piece and should be easy for them to redesign the replacement.  Based on this fact alone, I doubt I would ever buy a Kitchenaid appliance again, but if saw them offer a redesigned piece, could definitely help me reconsider.  My dishwasher was $700 and I expected it to last much longer then 1.5yrs before it starts failing and BTW, this is my 2nd issue with this washer.