Product review (5 stars): Best Purchase Ever!
We bought this on June 2nd, 2017.  And here, almost a year later, I wanted to say that we LOVE THIS MACHINE!  And I would recommend to everyone.

It makes plenty of ice for two people.  We've become greedy, ice queens, filling every glass to the brim with tasty, tasty ice.  It is not crunchy ice, but it is kinda crunchable.  Unless you are making a glass of ice water, then the water does something to the ice cubes and they do become soft and crunchy.

We make our ice from the PUR filtered water.  And my cousin puts a cap full of peroxide in the leftover water each night, and we've had no problems with bacteria or mold.  And we use this DAILY.  The on-off doesn't quite work, but just unplug it at night-time, and that works just fine.

Best wishes.  If you love ice, GET IT.

Update: 6-4-18
HOW TO MAKE CRUNCHY ICE
For grown-ups, at least.  We have been putting about an 8th of a cup of plain vodka in our ice water lately, to help keep things bacteria-free.  Do note that the instructions say not to put alcohol in the machine.  This tiny amount doesn't seem to hurt anything, at least not yet.  BUT ... the ice comes out soft and crunchy.  Try it with caution.

I'll update if anything has happened to our machine.  If nothing happens by Dec 18, I'll update again to say so.

It's not December, it's Early September, but it's still cranking out crunchy ice.  And the recipe is about 1 tbs of vodka to 6 cups of water.  I'll update again in December.