Product review (2 stars): Buyer Beware! This is not Kenmore/Whirlpool part number 3362624
This product does not come in manufacturer's packaging. Which only means it is a generic part, I know. I am fine with that in most instances. However in this case, the product does not conform to the part number. This part should be pulled from Amazon, or listed under a more correct part number if there is one. The knob only goes on about 3/4 of a turn before it is horribly cross threaded. I tried several times patiently before giving up and contacting the seller. Which is the only positive out of this whole transaction. I will say that the seller immediately responded to my e-mail and offered to refund my money without me having to send the product back. I would rate the seller's customer service 5 stars here. But, it's not just about the money. I could eat the price of this part if it means getting the honest truth out to people before they buy this product. I did buy this product from another source for about $10 more, it came in the manufacturer's packaging, and screwed on effortlessly. So, there was no problem with my washing machine. I even went back and tried this knob again, just to be double sure before I wrote this review. So with everything said and done, I still feel a little taken advantage of here, and believe that the product should be refined or removed all together.