Product review (3 stars): No Quality Oontrol
So, I received my first range hood which arrived with a deep cut in the stainless just above the control panel.  I requested a replacement but held the first one pending receipt of the replacement.  It came 2 weeks later.  When I opened it, it had 2 dents/scratches on the front side of the hood.  I decided to return the replacement and just live with the first one.  Can't wait any longer, kitchen is nearly finished.