Product review (1 stars): I hate this so much.
I did think twice about buying this product, but I still did and hoped for the best. I was excited to get it, but that quickly went downhill from there. It's true the item had no protective covering around in inside the flimsy box. It's also true that the hoses were flimsy, I expected it from the reviews. I followed instructions to make sure they're connected properly but there were leaks EVERYWHERE. I adjusted the water level (at this point I haven't put any clothes in it) based on the other reviews and it still leaked. Turns out it leaks from the inside the machine where the drain hose is. So I thought, okay I'll just put this in the tub then so it doesn't leak everywhere. I read in the previous reviews that it would be wiser to get a protective laundry garment bag so your clothes don't get caught or damaged so I did that. I tested one baby blanket in a garment bag, and it SHREDDED the garment bag AND the baby blanket. 20 minutes of cleaning later, I started the returns process. This was the day I got this machine.

*UPDATE*
There seems to be an English communication problem, I wrote one of my reasons for returning the item apart from the leaky hoses is that it 'severely damaged washed items'. I was e-mailed that they need a picture of the washer so that they can file a claim to UPS to replace my washer, because it is always destroyed in transit. (Suggestion: Maybe pack it better so it doesn't get destroyed in transit?) They thought that I said severely damaged WASHER. I e-mailed them back to tell them I just want to ship this thing back because of the grief it's caused. They e-mailed back saying if take a picture of the damaged in transit washer. I am so pissed off right now I'm thinking of sending them a picture of my destroyed blanket and washing bag.

*UPDATE*
Now receiving spam e-mail.

*UPDATE*
Had to pay $37, to 'return' item.

*UPDATE*
5 days after USPS tracking and signature confirmation that the item was received, I haven't gotten my money back nor an e-mail from the seller that they have the item. Thank goodness for Amazon customer service! They are helping me to get my refund.