Product review (1 stars): Performs well but serious design flaw
We purchased this washer and accompanying dryer in August 2007.  The machines do the job very well.  They run very quiet and are efficient and are generally good machines.  They also look pretty good.  However, we have had to call out the Bosch service technician twice to replace the console on top of the washing machine as it keeps cracking around the screws that fix it to the main body of the machine.  The cracking occurs in three places, one of which was going into the liquid dispenser that could have rendered the machine useless.  The Bosch service engineer that came out to fix it said it was a design fault so I do not think there is a long term solution. We are now on our third new console for the washing machine and the same cracking problem is happening to the dryer and the products are now past their warranty period.  I do not know how long they will now last with this cracking problem.  I would not have bought these products if had known of this and I am surprised that a company of Bosch's quality would have built such a product and not addressed the design problem.  Do not buy.