Product review (1 stars): Really expensive glass of ice.
I bought this for our new house so it sat on the shelf for about four months before we moved in.  It worked great for the first day (just about one glass), then it tanked. What a really expensive lesson not to buy small electrics online with no way of returning it.  I can't find the warranty paperwork and have had no luck finding anything on nutrichef online to even try to put in a warranty request.  If you really want this I would suggest getting an extended warranty through Amazon so you at least have some recourse when it bites the dust.