Product review (5 stars): Great fridge
Have had this for about three years, and not an operational problem in that time. At the time it was the only fridge that would fit in the opening of the older home we purchased. Yes, the freezer side is somewhat narrow, but there's still quite a bit of space. Things I like that aren't on all (even more expensive) units: separate paddles for water and ice, and the ability to leave on the water cavity light (two brightness settings). When I come out in the middle of the night half-asleep it's nice not to have to change settings like on some single-paddle units. Also the water filter is a snap to change and located out in the open, as opposed to some fridges having them inside where you have to remove food to get at it.
Realistically you could spend 2-3x's (or more) on a fridge. For what this costs it's a nice unit. We have called Whirlpool before for service (for Kitchenaid products, not this) and their service has been top-notch, unlike Samsung.