Product review (5 stars): Great Cooler & Great Customer Service
I got this beverage cooler for my birthday, when I got it home I found that the unit itself was in great condition, however the plastic drip pan was broken.  I didn't want to risk plugging it in and having water drip inside the unit or onto my oak stand that was holding my cooler, so instead I called Newair and left a message regarding my issues with my new unit.  I received a call back from Mireya and was told to send a copy of my receipt via email and that they would honor my warranty and ship me a new drip pan.  So, I emailed the receipt and sure enough, the very next day there was a brand new drip pan on my porch from Fed Ex. Now that is great customer service.  As for my unit, it works great and I am very pleased with it.  At first I was a bit unhappy that the temps were not the same for each shelf, but then I found that some of the shelves were even colder than they advertised, which was all the better for what I am using the unit for.  Great Cooler and Great Customer Service!