Product review (5 stars): Can't understand the poor reviews!
I really can't understand why this machine gets poor reviews.  I just replaced a 12+ year old Kenmore with this unit.  It does everything it says.  I have run 8 loads of laundry thus far including whites, towels, sheets, jeans and a mixed load of cottons and cotton/poly blends.  For those that say this machine does not get get your clothes clean, I can only assume that they aren't making the proper wash selection and/or aren't using a good detergent.  Tide is the highest rated detergent for HE and regular machines, followed by Gain.  I am using Tide HE Febreeze Sport.  I do not typically use fabric softener and have not yet run a cycle with non-chlorine bleach, so I cannot comment there.  I washed a heavily soiled, old, white towel...in fact, this was the towel that was used to clean the floor under the old washer once it was unhooked and removed.  The towel came out perfectly clean using the "heavy" cycle without a second rinse. Loading of the machine takes an extra minute or two because you can't just dump your laundry basket into the tub.  If you carefully distribute your load, there should be no problem.  I have had no issues with load balance thus far.

It is also very fast!  The first night I had it, I ran three loads in 2 hours (started the machine for load 3 at 2 hours).  I have no idea how long each cycle actually took because I wasn't babysitting the machine.  The noises the machine makes take a little getting used to...like with anything new, but are not loud and are not bothersome at all.  The spin cycle gets so much water out of the load that my dryer time has been greatly reduced as well.

I highly recommend this machine.