Product review (5 stars): never had a problem
I've had mine for years and never had a problem. It has many 'dry' options--from a 'sanitizing' heat level, to wrinkle-less (slightly damp), to timed (10 minute increments), to 'fast dry'. Huge capacity. I have a lot of down products and I'd say I use it as much for  'refreshing' down stuff (tennis balls & high heat for 10 minutes) as drying-- from down quilts to several pillows at a time. It fits stuff I used to drag down to the commercial dryers, like throw rugs, sofa cushions & dog beds. So far, so good..