Product review (1 stars): No reset button
We were happy with this unit for the first few uses, but after we took it apart to clean it, it stopped working. We attempted all of the troubleshooting suggestions, but still nothing. The manual made a promise of a reset button on the back of the control unit, but did not illuminate where such a reset button might be.

After searching for the button for awhile, I called Rival. The customer service representative on the phone held fast to the idea of a reset button, but could not illuminate where such a reset button might be. Her final suggestion was that I return the unit to the store, which appears to be how our relationship with this fryer will conclude.