Product review (2 stars): I could have been much happier for $1,000 less
We bought this range two years ago, when we sold our house of twenty years and moved. I am a fairly serious cook, and just over 60. We bought this with the idea that this was it: a top of the line tool, versatile and durable, a lasting enhancement to our kitchen. And, unless we win the lottery, the last chance to get a high-end range. I haven't experienced the maintenance issues some of the other reviewers have, and in my experience, their customer support was very accomodating. The range looks fabulous. It looks in the kitchen rather like I imagine a brand new Mercedes would look in the driveway.

I absolutely love the oven. I like the touch screen controls. It has features I won't ever use, and bells and whistles I certainly don't need (ramp up lighting??), but it works to perfection. It is super-insulated, preheats quickly, and holds a steady temperature very well. The temperature probe works fine. The lights (there are two) are positioned on the sides of the oven, so they actually illuminate the food rather than silhouette it in backlight. The ball bearing, full-extension racks are great. And the cobalt blue finish is lovely to look at. The warming oven works, but it's pretty small and I don't use it often enough to judge how well it works.

The cooktop, on the other hand, is downright awful. It was designed by a minimally competent engineer who clearly has never even boiled water. The grid that supports the cookware has two major flaws: the prongs are too far apart to support a small saucepan, and the three sections aren't coplanar--they all are different heights, and they don't line up properly. When it was delivered, the sections were a quarter inch out of alignment in height. I couldn't slide a pan from the lower section to the higher one without lifting it. I called customer service, they were quite apologetic, and they overnighted me a new set. This set didn't align either, but between the two sets I was able to put together three sections that align to each other fairly closely. However, they have a built-in bump on the outer edge of the grid that prevents a 12" pan from sitting level. Moreover, because of the alignment issues on the top, it is impossible to level both the oven and the cooktop. Three of the burners ignite quickly, but the super-low to super-high burner doesn't want to ignite. I have to go past the ignition point, then back, at least once to get it to catch. On all of the burners, the flame doesn't adjust evenly as you turn the knob. There are wide sections of the knob that don't produce any visible change in the flame. The 'super burner' goes from high heat to below a simmer in a very small portion of the dial. It's very difficult to get it adjusted to a low cooking heat, and the large diameter of this burner makes it not suitable for simmering with a small pan. And, you must look at the flame to know you've actually adjusted the heat when you turn the knob on any of the burners. It is also impossible to adjust the flame low enough to hold a simmer on two of the burners. All in all, the $600 Frigidaire at our last house had a much better cooktop. The only reason I'm giving this review two stars is that I like the oven so much. The cooktop gets zero stars.

This experience has been especially disappointing because I agonized over the choice of a range. I looked at virtually every range on the market that cost less than $3,500, and felt like I had made a great choice. Unfortunately, you can't test drive ranges. For the price, I expected to get first-class performance in every respect. I could have been much happier for $1,000 less. Don't make the same mistake.