Product review (1 stars): I am frustrated that i could not give an negative ...
I am frustrated that i could not give an negative number.  Within owning our Samsung refrigerator for just under a year 4 of the door shelves broke.  We contacted Samsung and discussed that there was a significant problem with the plastic they used for these shelves.  We asked for the replacement of 4 shelves  and they sent 2.  Less than 2 month since we replaced these shelves they have again broken.
we find we are about 1 month over the 1 year warranty and they will do nothing to help.  Just kept saying you are out of warranty.  I believe if you register a problem during warranty and know that it is because of defective parts and they send defective replacement parts they have not really honored their warranty, their customer or stood by their product.  our family has been a long time purchaser of Samsung products but after dealing with them about this issue and their total lack of customer commitment i will never do business with or by another Samsung product. Oh and but the way the ice maker broke as well.