Product review (1 stars): Horrendous customer service
Works good...although flimsy construction. My problem arose when the broiler pan was missing (not the broiler pan cover.. just the broiler pan).I contacted customer service for replacement and was told that the broiler pan was not included with purchase and that the manual I received with stove was incorrect in referencing the broiler pan as being part of the stove. I was told that the wrong manual was shipped with stove. Furthermore they had no answer for what I am supposed to do with my my broiler pan cover. They suggested that I order the pan from their parts compartment(at my cost). WOW  REALLY !! Not exactly what I expected from a major manufacturer (too bad this is not made in china... they would have send me a broiler pan for free). I suggested that I would return the stove to the vendor and they said to go ahead. WOW REALLY ?? I will probably not return it since it is installed already but this will be my first and last Danby product ever !! Lets hope I nt need customer service for a real issue !!