Product review (1 stars): Horrible Service - Can't Get Parts
Our Fagor oven was about 4 years old when it died.  A service tech came out and let us know that  we needed two new parts and that we could get our oven fixed for less than half the price of a new oven - so we had him order the parts.  That was over 3 months ago - and we still don't have the parts and have no idea if we will ever get the parts that we need.  Over the last two months we have left multiple voice messages for Alejandro Garcia with Fagor America in New Jersey as well as Josh, the service manager with Fagor service in Arizona.  To date, we haven't heard a word back from anyone at Fagor. We had to leave voice messages because we were never able to speak to these individuals directly.  This type of conduct is not only very rude, it is inexcusable.  We will have to send our Fagor oven to a metal recycling center or to the landfill - all because we cant get replacement parts.  Be warned that Fagor DOES NOT stand behind their products and you WILL NOT be able to get parts if your Fagor appliance breaks down.  DO NOT BUY FAGOR!