Product review (2 stars): Lasted a year before the pump died
For the first year and 10 days, this dishwasher worked great. Then it died. A little water started filling it and then stopped. Dishwashers do not work well without water. Called KitchenAid service and they sent a good tech out to troubleshoot it as a pump failure. Cost: $500+. Did I mention that the warrantee is for one year? Called service again and with a bit of arm twisting, got them to cover the repair under the warrantee. So far so good. The tech returned and replaced the pump. It works, mostly. The water fills and the dishes get (mostly) clean. BUT the dishes don't dry as well as before. At the end of the cycle we have to open the door and let it sit for a bit to finish air drying. And a few dishes get through the cycle without fully becoming clean. I don't think we've changed how we load the dishwasher. If we could afford to, we'd replace it.