Product review (1 stars): Very Disappointing
I bought the HLP23E, which is the same machine for all intents and purposes, this is the "new and improved" version.  I hope so!  After less than two years, the internal exit hose clamp broke and I had to pay $88 to have it replaced, as the washer had to be opened and a different, stronger clamp had to be installed.  The clamp cost $2.  I was slightly irritated.  After 2.5 years of normal use by a single person, the buttons broke.  They are cheap, cheap plastic.  The entire top has to be removed and a new one put in it's place...two hours work ($250)...and then there is no new face plate, so the old one had to be peeled off and half stuck on the new one, so I have to pull the face plate taught with my thumb before pushing the buttons.  The machine is now 3.5 years old, and the buttons are less than one year old and they are hesitating...meaning they are pressed and nothing happens.  If you just push harder, they will break.  Now, I have to start looking for a new washer, and the only portable ones available are cheap plastic buttoned ones.

Now, other than that, I love the machine, but I have paid for an entire second machine and it still won't function free of extreme maintenance for five years.  It's an arbitrary number, but the sign of a better quality machine.

I have seen glowing reviews about Haier portable washers, and I agree, when they are first purchased, but nobody else has returned to tell you if they worked long term.

I am looking to get the smallest normal washer I can find, as they say a Y-hose can convert any washer to a portable.  I just want to be able to wash my clothing and hang it on my dry racks in peace without having to have the washer fixed constantly in the middle of winter.

I wish these were better made as I love it, and I don't want a huge monstrosity permanently next to my kitchen sink in my tiny apartment, but I have little choice, and the cost of a regular machine will be something I can't really afford, but laundromats are not cheap either and you risk your clothing being less than fresh smelling as they are never cleaned.

I am deeply, deeply disappointed and the company could care less.  I have called them multiple times over the years...too bad, there is nobody in management to contact.