Product review (1 stars): I simply do not believe the 5 star reviews...
...why? I tend to believe the two washing machine repairmen that I got to know over the following 5 years we owned these machines(both washer & dryer). In fact, we purchased the extended warrantee each time it was offered because our machine broke down every year. It was always the computer board frying. I asked if it was our electrical, but the repair men said, "no. It's this model." That is was a computer board which was designed for Europe and not converted properly for our power sources.

Now I realize things can break. But not like this. And the customer service with Whirlpool was so unbelievably poor/non-existent that I will simply NEVER EVER BUY A WHIRLPOOL PRODUCT EVER AGAIN! Ever. Can't stress this enough... ever. Never. I've never disliked a company as much as I do Whirlpool. Go ahead. Search this stuff everywhere. You will see one star reviews no matter where you look. Which is why I simply do not believe the 4+ star reviews. I think they are fake. I'm no conspiracy theorist or anything. I just think that they are written by people who have owned these machines less than a year or by people who work for Whirlpool. That's all.

Let me put it simply. Whirlpool does not believe in their own products. "How can you make such a statement?!" you ask... Well they bought out their second warrantee from us. What does this mean? They bought us out of the second warrantee we purchased because it cost too much to repair. Simply just gave us out warrantee money back. Whirlpool wanted nothing to do with it anymore.  This is why I no longer see them in reputable store chains anymore. HAVE SOME WHIRLPOOL!!!!