Product review (1 stars): Terrible. Unless they do something to correct the whole situation.
I purchased one of these from Compact Appliance. Actually I stupidly purchased a second one after the first one gave out after 2 years or less. The first one was replaced due to damage from shipping. The replacement became airlocked many times. That required turning it off and draining the unit until the air bubbles were gone. Then I could close the drain and it would work again for a while. Finally before even two years was up, the replacement bit the dust completely. No refrigeration. No ice. I liked the ice cubes and I had gotten it on sale and calculated that it was probably cheaper than buying bagged ice so I bought another one. The newest one I purchased had a float mechanism in the melt reservoir and the airlock problem seemed to be solved. However, the next one I bought, which worked well for a month or two started making all sorts of rattling noises. I no longer trust it so I am no longer using it. I have been in contact with Edgestar and for some strange reason they said they would make and exception if I cut the cord, scratched out the serial number, and sent them a photo of the unit. They also said there would be no warranty, no replacements nor even replacement parts. I should have had a one year parts warranty which would last me until April of 2018. I just don't see how a company can operate this way.
I will update this review if they change their tune about the way they treat customers and if they drastically improve the quality of the product.