Product review (1 stars): Make sure it's REALLY NEW and NOT USED
I bought this filter NEW as a back up for my refrigerator filter I was currently using. I like to have one on hand to replace the old one as soon as the light comes on. I opened the box and saw the plastic wrap but did not pull it out. (It was in upside down.) I just put it in the pantry. I have never had a problem with Amazon before so I never thought to be concerned.

The light on my refrigerator came on letting me know it was time to change the filter. I got out the NEW filter and it was only 3/4 of the way wrapped in plastic, the silver foil seal was laying on the bottom of the box, and the top of the filter that screws into the refrigerator is all scuffed and chewed up. Now I'm afraid to use it because I'm worried it is used or that someone tampered with it. I have never had a problem before when I ordered a new product. So please make sure you always check everything you get even if it is something you are not using right away!