Product review (3 stars): the whole order process
I have not even opened the box yet and I give the ordering/shipping handling proocess a 3. It was the worst ordering experience yet... the thing that bothered me most was the smoke and mirrors way the company handles " ALL THE HIDDEN COSTS"  and the fact everything is extra including the new top that is Pictured with the Oven. I purchased both cooktop and oven....what is offered as a less than 100.00 oven , plus 2nd free, turns out to be in excess of 300...... and the arrival was a joke. I spent a week trying to track down my order. If one does not BUY everything and add all the EXTRA shipping and handling for every piece seperately, I think your order goes to the bottom of the pile.  Now when I open the box I can rate the quality of the item I paid dearly for...not a happy camper. I do not like to be treated like a fool.