Product review (1 stars): Arrived Broken, replacement parts for this specialty cooktop are EXPENSIVE
The stove top arrived with two (both) broken burners.  I was doing an apartment kitchen remodel that ultimately took me 5-months to start and complete.  I had to wait for my tenant to move out, then I began the remodel.  When it arrived, I opened and inspected it, looked fine...packaged it back up for 5-months until the new kitchen and counters were in and ready for the cooktop install.  Once installed, the small burner did nothing, and the big burner heated and turned red, but was visibly crooked, and clearly not right.

I removed it, open the back cover and saw that both heating elements were ruined during transit.  The clay insulator ring of the small burner was destroyed, had to buy a brand new replacement burner for $155!  The large burner was damaged, but I could piece it back together and get it aligned properly so it would work.  That replacement part was over $200...

Unfortunately, I had waited so long to do the install, It was kind of past the timeframe that I could ask for an adjustment, so I just bit the bullet on this one.