Product review (1 stars): Excessive Agitation and Leaking, Poor LG Service
Our washer has had the same problem from within a month of purchase, which was when we first contacted the vendor for this washer (Costco).
 This has required many hours of phone calls and even more hours lost due to scheduling repairs.  Unfortunately, the LG tech was unable to fix this despite several attempts which has now pushed us outside of our return window. The tech also has not put notes into "the system" for some of his visits. So, LG does not accurate documentation of his time spent here, which absolutely professional negligence.  At this point, we are in the process of scheduling with an outside company for a different LG-Authorized tech to attempt to repair the washer, again these visits take hours out of my work day.  Meanwhile, our washer is not working right and agitates so noisily and violently that the front door seal is compromised and water leaks onto the control panel for Sidekick washer below.  We are beyond disappointed with this experience.  We invested in what we thought was a good brand (LG) from a great vendor (Costco), and tried to follow the right protocol to get this washer to a correct working state.  Our experience with all involved has been terrible and I have lost a lot of confidence in LG and find it completely disgraceful that they won't just replace this lemon of a washer.