Product review (1 stars): 49 pounds of compact dissapointment
This is a beautiful looking device with an equally smart digital display and interface. The machine is easy to move around, and easy to set up. After looking at the manual anyone can have this hooked up and flooding their washroom in no time.

The problem I'm having is not a leak around the connections, but a leak within the machine itself. I suspect that there is a damaged/non-functional water level sensor. I set the machine on water level "1" (there are 10 settings, however superfluous) and began to fill the tub with detergent and clothing. The water never stopped pouring into the tub and reached a high enough level that it began to drain out and flood into the room. What really irks me is that this occurred on the FIRST use. Its not an instance of a well loved machine with a worn out part. This is an instance of a product manufactured by a company that does not test their products. This tells me that Sonya is very interested in your money, but not in you.

I have placed several calls to Sonya to see about the next course of action and about getting a repair tech out to the house (this should obviously be under warranty). I have heard nothing back from the company; There is no one there to pick up the phone during business hours. They do have a voice mail - Siri or someone in her immediate family will inform you that you can leave a message. No one has programed the digital voice to actually inform the company that you called, so don't expect a call back.

I purchased this because of the 4 other good reviews on this product. Shop around more before you buy this washer. Based off of an initial factory defect and a disinterested company I would not buy this washer. I will be contacting Amazon and most likely the better business bureau.