Product review (1 stars): Horrible Inefficient Interior Design. Broken glasses.
Please don't buy these Bosch dishwashers. After rave reviews by Consumer Reports, this seemed to be the best line.  After having this dishwasher for only 3 months, I want my 25 year old Maytag back in the worst way! Bosch needs to have people who USE these dishwashers design the interior.

I am sorely disappointed in our new dishwasher. It is quiet. It cleans. End of compliments.  Bosch needs to take a lesson from MAYTAG! They knew / know how to build a dishwasher rack!

This dishwasher has the smallest and worst interior design I could ever imagine! We are real  people with every day glasses with rims of 2-3/4 inches and 3-1/4 inches,and they don't fit anywhere without falling over as you wait for your dishwasher to get full. These racks do not glide, they jar when pulled in and out. I have broken NUMEROUS glasses and coffee mugs. The glasses fall over hitting against each other. We have Corelle plates, medium plates, bowls, cups and ordinary silverware. One should be able to line up several of the same item without scattering the items all over the top and bottom rack trying to fit them in somewhere and make sure they will be secure. As an example, IF you put a couple of cereal bowls on the prongs in the upper rack toward the back left side, there is no way glasses will fit along the side.

The rack size is way too small & they feel cheap. The prongs are too short and placed in such weird places. The exterior sides and bottoms of the racks have HUGE gaps in that things fall through. The wine glass gizmo does not work for me and takes up precious space. Not everyone has wine glasses and those fold-down stem holders don't even work with my multi style wine glasses. IF you put wine glasses in the rack the 4-5 inches along the right side of the upper rack is wasted. When I put a wine glass in the front of the top shelf it protruded through the front of the rack and it broke when I closed the dishwasher door. IF you don't put wine glasses in the upper right side, ordinary glasses will not even fit on that skimpy ledge. The prongs next to that are short and the glasses won't stay standing up. I have found no good place for 16 oz. water glasses.

The thing beeps and beeps and beeps when it is done running. You have to manually press the off button for it to stop and the lights to go out.

I think there should be a recall on these Bosch racks and that the company should replace every one of them.

I don't know where Consumer Reports got their reviews. I like the idea of going to normal people who actually use and load a dishwasher every day. I would never purchase a Bosch dishwasher again and I feel 'stuck' with a $799 dishwasher.