Product review (5 stars): Wake up people! What did you expect?
People, come on. This is NOT a bad washer. First of all, the selling point of this and similar HE (High Efficiency) washers is that they use unconventional and cost-saving cleaning methods. In other words, these HE washers are nothing like what your mother or grandfather is used to. From my experience with this washer so far, it cleans clothing remarkably well considering the little water it uses. Because it's designed to use less water than normal washers, it periodically dispenses water over the spinning clothes instead of conventionally having them drenched in water. This method allows for a much lower level of water in the drum, thereby saving the operator some money. Due to the lack of an agitator, it's allowed to spin at a higher RPM than agitator-based washers without roughing up clothes. In other words, the faster spin means a bigger centrifugal force to "launch" away dirty water outwards. The spinning thing that replaces the agitator is called the "washplate", which creates a whirlpool (no pun intended) to help move clothes around and downward. In my opinion, the washplate and faster RPM makes up for the agitator to a respectable degree. However, some people may miss the ole agitator despite its roughness.

A benefit I noticed is that dyed clothing lose much less color than in conventional washers, making HE washers excellent for delicates.

A downside with HE washers is that more lint gets trapped in the folds of larger articles than with Non-HE washers, because the lint can't simply "swim away" in low water systems. DO NOT confuse this with dirt and think that your HE washer is a dud. However, a good dryer will suck that excess lint right out.

Seriously, if you're really worried about cleanliness, then play with the settings some more (ex. turn off 'ecoboost'; use 'deep clean' and 'extra rinse') or wash it again! I bet that even with two washes, this washer will still use less water and energy than a classic one.

*EDIT- USING THE "BULKY ITEMS" SETTING MAKES THE WATER LEVEL FILL ALL THE WAY TO THE TOP. THERE YOU GO. NOW THERE IS NO EXCUSE TO DISLIKE THIS WASHER.

Overall, I love this washer; it looks and cleans great and I wouldn't trade it for anything else. Remember, HE washers may look like your old washer, but they work in a very different way.