Product review (5 stars): Inexpensive, easy installation, and fixed our washer
Just like every other review for these suspension rods, our Whirlpool Cabrio HE washer had been going on the fritz after a few years of decent service. It started out that only a few loads would result in the UL (unbalanced load) error message, and this was usually when washing towels or comforters or other bulky items, so we assumed it was our fault. As time progressed (I'd say over a few months), this problem got worse and worse until every single load we put into the washer resulted in the UL error message.

We were pretty desperate at this point and started looking online and read on a few forums that the suspension rods on these types of washes sometimes get worn out and this could be the problem. We were fairly skeptical about this at first, but the price was certainly right to give it the old college try.

Installation was pretty easy. It helps if you have narrow arms and a friend to help lift the basket up to remove the old suspension rods and install the new ones. These rods use plastic bushings instead of grease, which supposedly helps them last longer than the old ones, and the bushings were at the very bottom of the narrow box they arrived in, so be sure to check the box before throwing it away! Be sure to clean all the grease off of where the old suspension rods sat. For the new rods, the suspension bearing must be seated in the little plastic bushing, so you must have the bushing snapped into the opening BEFORE you fish the new suspension rod through it and attach the bearing. In total, it took me and my husband about 30 minutes to replace the old suspension rods and wipe down the inside of the washing machine.

We installed these new rods about 4 months ago, and so far we have not had even a single unbalanced load problem, which is VERY encouraging.

So in summation, these new suspension rods seem to have solved our unbalanced load problem, and were inexpensive and very easy to install.