Product review (3 stars): the remaining side and middle have held up fine.
Within 2 loads the plastic arm had broken off one side of the coupling. Ended up going to a local store and buying another. Still rated 3 stars because the washer was overloaded and I needed new springs also, but I still think it should've held up to more than 2 loads. I replaced the broken side of the coupling with one side of the local part I got and replaced the springs on the washer, the remaining side and middle have held up fine.