Product review (1 stars): Not designed for ceilings over 8 1/2 feet.
Do not purchase if your ceilings are over 8  feet!

Before purchasing this unit I emailed Shoprangehoods.com inquiring about an extension kit.  They would only call me, I could not call them.  I was informed that it was easily done and once a purchased the unit to email them back and they would give me information about the extension, this should have been me first clue that perhaps this unit work not work for my kitchen. I went ahead and purchased the hood well in advance of when is was to be installed to be sure I had proper bracing, venting and that the electrical outlet was positioned correctly.  Unit seemed fine; even though I had read the lights were not the best my wife said they would be adequate.  At this point I emailed the company back to purchase the extension kit.  The price, $65, included shipping and as promised the extension arrived within a week. This is where the problem starts.

The extension is just another lower unit, this piece is supposed to fit inside the lower unit that came with the range hood. But it is exactly the same size, by design there is no way one could fit into the other! So again I emailed Shoprangehoods.com asking them to again call me.  I asked the person who called how this was supposed to work?  They told me some cutting and bending would be needed for them to fit but they had not instructions on what to cut or bend to make it work.  Im guessing they have never tried to put them together.  I was told that there may be videos on YouTube that showed how to do it, and they would look and if they found any they would send me the link! Of course I never heard back, I had already looked for information but hey  thanks for the helpful tip!  Good thing I did not pay someone to put this think up.  My builder specifically excluded rang hood installations since hes had so many issues, I can see why.

Avoid this cheap junk and resign yourself to the fact that you need to spend a lot more to get something that has better lights and is designed to fit. The manufacturers claim that with the extension it can be installed in a high ceilinged kitchen is not totally truthful - it can be done but it will look terrible. Perhaps it could be done if they had a piece that was designed as an extension, instructions would also be helpful. Im now looking into having a piece custom cut to fix the chimney, depending on the price I may resell this unit and buy a good one.