Product review (2 stars): Plan on replacing parts yearly until compressor goes out. NewAir charges exhorbitent prices for replacement parts.
Year 2: If you run your Newair constantly (like I do) you can count on replacing the water holder  (the piece that attaches to the rotary motor pump housing) and water pump every year. Year 1 I replaced the water holder and water pump. Year 2 the water pump went out. I replaced that. Shortly after that I noticed the water holder was cracking again. I was going to try and fix it with Loctite but then the compressor went out. OK, time to replace the entire unit as in total I already spent $90 replacing parts. I decided to get the same one because all of the other brands (except one that got really good ratings but is too big) will have the same problem i.e. cheap plastic parts etc. So I yanked out all the parts from the old one that I can reuse in the replacement.

(Prior Post) I updated my review from last year. So a little over a year has gone by. The water hold that holds the water for freezing into cubes cracked down the side where it attaches to the motor. Apparently, this is a common problem. Hopped on Youtube and luckily a guy posted 3 videos on how to fix it. After spending 2 hours wrangling to get the thing out, and waiting for the epoxy to dry, I spent another hour getting it put back together. It started making ice (awesome I thought), then quit. It cracked even worse down the side. So I called today for a replacement part from Newair. $20 plus $9.95 for shipping. What a ripoff for a nothing plastic part.