Product review (1 stars): Beware! Does not clean well and no HEAT dry.
I purchased this dishwasher in Oct of 2010 and had it professionally installed. As of April 2011 it's been nothing but problems. Just when you think it's working it stops in mid wash cycle. I have to hand wash glasses because it leaves "crud" in them on the top rack. The Samsung warranty person has been out twice to replace parts in the dishwasher that the error code flashes to say it's not working right (It stops in mid cycle). Repair person blamed the poor cleaning of the dishes on the EPA regulations about the amount of water dishwashers can use vs. the old models and the type of soaps we can't buy now that we used to.

Now for the third time I've had to call 1-800-Samsung because the cycle is stopping and not finishing AGAIN! So another week of hand washing dishes again?!

I really miss my 10 year old leaking Maytag dishwasher that had heat dry (this one doesn't), used lots of water and cleaned the dishes. I will avoid Samsung products in general because of other electronic products (Blu-Ray players) I've had from them that have been unpleasant experiences also.