Product review (3 stars): Did anyone else have problems communicating with the company
I can't find any reference to this anywhere so I'm asking here since It's been a couple weeks since I received the cooktops.

Im not sure this is the right place to ask this but has anyone had a problem communicating with the NuWavePIC shipper?  I purchased the 2 for the price of one offer which was supposed to include the cookware sets.  The cooktops were received quickly and I enjoy the many options it offers for cooking.  I would probably add a star if I had more experience with it.  My regular stove is electric and it burns everything, even on the lowest settings so I end up having to use a trivet most of the time.  Nice to have the NuWave option.

However, considering the very high cost of the shipping and handling billed, I had assumed that the cookware sets would have been included.  Not so and the address they say to contact for questions has not replied to my inquiry.  If it takes a couple months to receive, thats OK as long as I know but at this point I am sitting here scratching my head wondering what the heck.
Can anyone out there, that may have ordered the 2-fer deal, offer any info?