Product review (1 stars): It's kind of sad, because we spent the money thinking we were ...
Unfortunately we purchased this range and were burnt as well (no pun intended). We didn't have any problems cooking with the unit though, if and when you want to use the self cleaning feature, be aware. Every time we attempted to clean the oven the unit shut off and the panel went dark.  We called the service department and  each time, they replaced the thermal fuse. That's right I said each time because, we tried it several times and the same thing happen. It was never corrected and we have to manually clean the oven. After doing some research online, it appears this is a common problem with the Kitchenaid line. I am shocked that a class action suite has not been filed yet. It's kind of sad, because we spent the money thinking we were getting a quality range and Kitchenaid will not, and does not stand behind their products.

Though, late in the game I hope this review saves someone the grief of owning one these lovely ranges.

KS