Product review (1 stars): already broken. exorbitant cost to repair
This would be a great product if it worked. Mine started flashing an error and having two burners not work intermittently after about 3 months. Cost of repair is $1500. Fortunately it is under warranty.
KitchenAid does not replace, they repair. The repair company in this area requires a 4 hour block of time for arrival. First they have to come out to find out what is wrong, then they come back to fix. The company has been to my house 4 times for this and other appliance repairs. They have always come at the end of the 4 hour block of time. On top of everything else, they had to reschedule the return visit since the parts are on backorder. This is a two person repair job due to weight of cooktop.
I would never have purchased this item if I had know how expensive it was to repair.