Product review (1 stars): Worst ice machine ever!!!
First of all it does not make clear ice. The ice has a frosty appearance. The ice is too thin. The thickness control does not work. The ice is not cold enough. If you squeeze a handful it crushes in your hand. If you want to make really hard snow balls this is a machine for you. As others have stated the ice falls in sheets. That is the least of my complaints. If all else was good I could live with breaking the cubes apart. Controls that are vital to the operation of the machine are on the back. This means that if you installed it under a counter as intended you would be constantly pulling it out to access these controls. I don't know what they were thinking or probably more accurate if they were thinking.  I was so hoping for a decent machine as it is attractive. I do like the fact that the ice container is removable. Unfortunately this was a total waste of money. As soon as I find a solution for a good supply of bar quality ice this thing will go to the curb for the guys that pick up metal. This was an expensive mistake.