Product review (1 stars): My Bad Luck With Two IM200SS Units
The first one sent to me (very promptly) did not work and the second one (sent vey promptly) did not work either. I decided to try one more time and a third unit was sent (very promptly) and I have not unpacked it or tried it yet since I am in the process of moving. I'm keeping my fingers crossed that the third one will produce ice. I really don't want to go through the hassle of returning it and jumping through hoops (red tape) of trying to get my money back!