Product review (5 stars): Solved my perpetual Off Balance problem.
I have a Whirlpool Cabrio washer that was going off balance during the spin cycle of every load.

I bought this item for under $50 with free shipping and searched the internet for a video to help me install (Amazon removes links to videos, so search for "Cabrio Washer Repair Suspension Rods Replacement" and/or use the product number in your search.  You'll know it when you find it!)

I had problems opening the washer (it was a bit rusty), and I had to clean up a tad inside.  The hardest problem was threading the rod hooks up and into the balls.  It required a second person, myself to shift the wash basin upward, and the partner to thread the hook into the ball.  The toughest one to do was the right rear corner as it also has to attach to with a clip for tubing and wiring.

The rods are slightly shorter than the rods I removed.  This does not appear to be a problem, and I've monitored under the washer for spills, but found none.  So far after 3 loads, there have been zero off balance incidents.  Excellent and less expensive than someone coming out, you just need some elbow grease and strength and preferably a second person to help thread.

UPDATE: It's now almost 2 months later and the washer is doing great.