Product review (1 stars): If It Breaks, Be Prepared for a LONG Wait
When I purchased the freezer in February of this year, I gave the product 5 stars. I've needed extra freezer space for years and never took the time to find one small enough to fit our small apartment kitchen until we received several food gifts during the holidays and nowhere to put them. I took the measurements of the available space before ordering and the freezer fit perfectly. It provided us with a lot more room for frozen foods and a mechanism to ensure that breastmilk can remain frozen without the regular opening/closing of the refrigerator freezer door.

It worked great for months but unfortunately, it stopped working 9 months later. I called Amazon for a replacement or refund but since it was supplied by a 3rd party, I had to call the manufacturer, Curtis International. I had to wait 4 days after calling to get instructions on how to file my claim via email and after following all of the instructions I had to wait days for more instructions which included cutting the electrical cord off the freezer and mailing it along with the serial number to the company at my cost. In the meantime, discarding the broken freezer was my responsibility and again, at my cost. It would be another week or so before I received a confirmation that I would receive a refund which was great news after all I had been through but the entire process was frustrating and took much too long to resolve (about a month). I will purchase a replacement nearby where I can easily return it if it malfunctions again but I will not puchase another appliance from IGLOO (Curtis International).