Product review (1 stars): Bad Washer
After thourough research on sears, home depot and consumer reports I bought the GE Profile WPRE6150KWT 'colossal' capacity top loading energy star washer and matching gas dryer in 7/09.  I wanted a top loading washer but also an energy efficient one and this one seemed to fit the bill. They were purchased through sears over the phone and came as described without any hiccups. Then the problems started.

First, I should state the matching gas dryer is wonderful and have nothing but high remarks for it.

I noticed clothes weren't being cleaned as thourough as they should be, with previously easily removed stains remaining afterward. After a couple weeks we noticed some torn clothing but couldn't attribute it to anything specifically. As time went on clothes just started to smell dirty on coming out of the dryer. On investigation some clothes weren't even gettig wet when set on the 'colossal' load setting (which is a joke).

As time continued (a couple months down the line) nicer, new clothing was torn, sometimes noticed while being worn, were torn!  At this point I contacted Sears which stated I was just beyond the 90 day return policy and nothing could be done from their end.  AND, when I called the store I didn't actually reach the store with the area code I dialed but a phone center.  The sales rep said had I come into the store he would have told me this washer was not very effective and I likely would have bought another.  So I worked on contacting GE directly.

I called the customer service number on the webpage and was sent to a message center.  After multiple repeated calls (repeatedly dropped calls in mid conversation or directed to the 'wrong department') I finally had to talk to a GE rep who happened to be at Sears one day to get a service tech to come to the house to evaluate the washer under warranty.

The technician found nothing wrong with the washer but that I was probably overfilling the machine.  He felt that filling the tub any more than half full was too much and this machine will work best with small loads.  So much for being energy efficient, water efficient or 'colosal capacity'!!!

I emailed GE this time after my frustration with calling them and had no response for weeks.  Finally a month later recieved a letter in the mail stating 'thank you for your support of our fine company' or something along those lines and 'if your concern has not yet been resolved please call us' (the same number I had a fun time with before).

I called and someone actually picked up.  But disappointedly was told there is nothing they will do as it is working properly.

So here I was with a new washer that doesn't wash clothes well and no support from the sales department or manufacturer.  In the end I figured the best thing I could do with it is sell it online and be truthful of the problems that I had with it ( I couldn't in any fair means trick someone into my own problems).  It's gone.  Now I have the front loading Kenmore that is rated #1 on consumerreports.com and I am very happy.