Product review (1 stars): Worst appliance experience I've ever had
We purchased this refrigerator in June 2013.  The first week of December 2013, it was no longer cooling (a mere 6 months after purhase).  Since it was still under warranty, Bosch sent out a technician.  He's been to our house now 4 times total replacing parts including the computer and the fan.  We're now on 6 weeks without a refrigerator (including having guests over the holidays).  Bosch customer service has no sense of urgency or desire to assist.  They are now sending out another technician and I was told that the first one wasn't "field certified".  I'm still trying to figure out why they sent out a non-certified technician four times.  This company is a travesty.  Do not waste your money.