Product review (1 stars): Buyer Beware!!!
We purchased this ice maker for use in our RV....  so basically it would be used 6 or 7 weekend trips per year.  The 3rd time we went to use it, it won't make ice.  I phoned Emerson who informed me that because I no longer had a receipt they would be going by the serial number which they said was too old for them to consider under warranty. I told them that it was still in the box and had only been used 2 other times.  They basically said "Sorry...nothing that we can do"  I then asked if I could send it in and PAY for a repair and they said NO.  I also asked the rep if she heard many stories like mine and she said all the time.

It was great the couple of times it actually worked, but now it's basically dead with no hope of fixing it.

Needless to say, with customer service like this, I will be steering clear of EMERSON in the future!!