Product review (2 stars): It would have been "OK" if it didn't stop working
Having no prior experience with a Home Ice Machine I really did not know what to expect.  I was immediately disappointed by the size of the "large" ice and I wondered why anyone would want any "medium" or "small" ice. I still wonder why they bother to have settings for three different sizes of ice.  I always set it to "large" and it would take 20-30 minutes to drop the first "set" of ice.  It usually sped up thereafter but after a while I become "numb" to the ice dropping sound and when I would look around an hour to an hour and a half  later I would find the red light for "Full" lit up meaning no more ice would be made and the ice in the bin at various levels of being frozen.  How long the ice would stay frozen was greatly affected by the ambient air temperature in my kitchen and ice making also slowed down in hotter weather.  I started to add refrigerated water and it did seem to speed it up some for a little while.  It simply stopped working after 16-17 months with the "add water" light on despite being filled to the fill line.  Repeated attempts to turn it on every day for a week or so changed nothing.  I drink mainly ice water and this machine did make it much easier as it  would take me 2 or 3 days a week to refill two freezer ice bins.  It would take five or six bins to fill up one of my freezer ice bins. It would also require some ice pick time before adding another full ice machine bin to my freezer ice bin as the ice always comes out wet and then freezes together in the freezer bin.  This is still better than constantly filling and emptying ice trays especially since the trays along with the ice bins take up far too much space that I need for frozen food.  I think the size and wetness of the ice made in these machines is likely very similar especially since almost all of them in this size range that is hollow bullet ice.  I think the deciding factor whether to get this type of home ice machine is which can you spare more of - counter/floor space of freezer space.  I chose this specific machine because it was the ONLY one at the time I bought it that said it "has a one gallon water reservoir".  All of the different types I have looked today still do not say how much water they hold which is a critical concern to me.