Product review (5 stars): Excellent Serice and Icemaker Works Well. Caution: Do not buy from Electrolux!
When will I ever learn?  I ordered this online direct from Frigidaire a/k/a Electrolux on their web site. Cost more and delivery was slow. When it arrived one of the 2 items I ordered (the water line installation kit) was missing entirely. After much time on hold and transferring around, I finally spoke to a customer service person who said it would be refunded to my charge card. It was not. Furthermore, the unit they did send (this icemaker) did not work, and did not include the right parts for my refrigerator. Three weeks AFTER I disputed the charge, the second item was received in the mail -- long after I had already purchased it locally. And, to compound the incompetence, they sent me the WRONG item in that delivery.

Close to the worst customer service ever. I will never again purchase from Electrolux directly.

Now to Amazon.  As usual, terrific service.  Got the correct part very quickly and at a better price. Very easy to install, and works like a charm.  Need to remember to shop Amazon first every time.

I'll close with a plug for PayPal. I paid Electrolux with their service. Although it is slow, their dispute resolution process works, and I received a full refund, including all shipping costs.