Product review (2 stars): Are you SURE you need this?
My Kenmore DW door made a 'SPROING' noise the other day and fell to the floor. I looked up parts for the spring and this 'door balancer' before pulling my DW out and taking a look. The spring was fine, but one of the plastic ends of the rope (the end that attaches to the door) was broken.

The original string/rope was just pressed into 2 plastic pieces - one that is simply a loop to fit around the spring end, and the other that has a 'pivot' pin to fit on a hook on the door. I'm sure they don't simply knot if off to make people think they have to BUY a new string/rope w/the plastic pieces. I simply sanded down the sharp edges on the broken plastic piece and then drilled a hole thru the plastic piece and knotted a piece of thin rope around the spring and thru the hole I just drilled. It really is just a specific length rope that makes it work so you don't need a $10 or $20+ piece of rope/string. Anyone even mildly handy can use this quick and (almost free!) simple fix to this problem.