Product review (5 stars): Wonderful product!
Apparently there are some lemons out there, I see from reading other reviews, but we were fortunate and got a gem.  Weve had ours over two years now and it still works great.  Our apartment fridge isn't equipped with an ice maker, and this little trooper has saved us countless dollars, trips to the store, and much room in the freezer formerly taken up by 10 lb ice bags. This is with daily use, and it makes just about the right amount of ice for two people.  My best advice is to try to avoid letting the water level in the reservoir run low, (below the grid on the bottom).  Of course, sometimes it will, and when this happens, refill the reservoir and turn the machine off for at least five minutes.  Every few months, drain the machine and clean it thoroughly, then let it air dry for a few hours before using again.  This is how I have cared for our machine and it has never let us down!  If it conked out today it would have paid for itself many times over, and I would immediately order another one.  Highly recommend!