Product review (1 stars): Not only did it not work, neither did their customer service.
Read some good reviews and had high hopes. Got the product. It didn't work - at all. No ice.
Ok, i get it, sometimes something happens in transit, or maybe I didn't do something right. So we called their customer service line, or should I say answering machine. I actually was impressed the next day when we got a call back. Answer was.. unplug it and try it again tomorrow, if it doesnt work call us back. Well, it didn't work. We called back, and called back and called back... over about a weeks time and never heard from the customer service person again. We have now returned it and will not purchase a product from MaxiMatic again.