Product review (5 stars): we found it extremely easy to set up and use
While we have only had the ice maker for one week, we found it extremely easy to set up and use.  The ice can be made in three sizes of which we choose the medium size.  Ice is made quickly and if not used, melts down and water is used to make fresh ice.  Does not freeze ice extremely hard, but more than enough for the average user.  I did not find this to be a problem.
I would buy this product again.