Product review (1 stars): total waste of money
This has been a lemon since I bought it.  Just my husband and me and the machine is 5 years old and now broken beyond repair.  They told me they would have to send it to CA for repair and it would take 3 to 6 weeks and at least a thousand dollars!!  The drum has never worked right, and drain problems to no end.  I thought if I bought the best of the best I wouldn't have problems, boy was I wrong.  The repairman has been to  my house so many times he knows my animals.  It takes at least 2 weeks to get them to your house to even look at the machine.
  The one thing I can say, the repairman here in Chicago is the best of the best.  Sadly I know this because he has come out to my house so many times.  I wish I didn't know about the repair dept as well as I do.
  I bought a washer and dryer from Home Depot for my daughter and she has had it for three years and not one problem, and she has a family.  Needless to say I'm going to Home Depot and buying a Maytag.
  Last note the Miele dryer is also a piece of crap.  If it's summer and there is high electricity the dryer won't work.  So when we have a heat wave here I don't have a dryer from hours to days.  Miele told me this is a problem they have with the dryers!