Product review (1 stars): Worst online purchase ever
Worst online purchase ever. The first one they sent us did not work. They sent us another. It did not work. Thinking that there was no way they would send us 2 bad ice makers, I thought maybe there was another problem. I checked the water line to see if it was clogged, it was not, so then i bought a new water valve for $50 and installed it. When it still did not work I asked them for technical support and received none. The only response we ever got was "sorry for the inconvenience, we can send you another or refund your money." We bought one from another company and it worked right away. They did refund the money for the ice maker but we wanted them to refund the price of the water valve also because of the huge waste of time taking the freezer apart several time, storing the food in another freezer and spending hours trying to trouble shoot their faulty product. They never responded. A real garbage product.