Product review (1 stars): It might have been me...
We couldn't get it to work. We watched videos, tried to call. We were so excited but it was not a good deal. Here are the issues we had:
Couldn't get computer to recognize plotter (Windows 8)
Not compatible with Mac
Once we got it to work it made a HORRIBLE grinding noise every time it started up
Little to NO instruction with the software
Software is not user friendly
Guides on the scanner were difficult to discern
Roller system made no sense as in you just set the vinyl on the two rollers? Was very confused.
PLEASE NOTE: I'm no expert. This was our first foray into a big plotter. But I design newspapers and magazines, so I know how to measure and place things in the right position. We upgraded to this from a Cricut Air, but I'm not sure it was an upgrade.