Product review (5 stars): but ours arrived in perfect condition. We plugged it in as soon as ...
Was a little hesitant to order this as a lot of the feedback mentioned damage to the product on arrival.  Went ahead anyway.  Don't know if the company took the comments about packaging seriously and improved it or not, but ours arrived in perfect condition.  We plugged it in as soon as it was unboxed and it has been running ever since.  We are pleased with the size, the quality and the performance thus far.  Haven't had it long enough to defrost or, indeed, to note buildup of either moisture or ice.  Live in Florida, but this freezer is for inside use.  Will revisit review later if necessary.