Product review (1 stars): Like others said the sheets don't break up as intended ...
Ok at first.  A little noisy compared to our old Scotsman.  Came with no instructions what so ever. Just a drain hose and a few clamps in a bag.  Installed unit ok and turned it on.  Ice was made fairly quick and dropped into bin.  Like others said the sheets don't break up as intended so be prepared to stab at the pile of ice to break it into smaller pieces.  Clear restaurant quality ice... not really.  Maybe at first but as the weeks go by the lower quality ice you get.  Hollow cubes with frost like finish.  Certainly not clear.  But who really cares up to this point because ice is ice and it goes in my glass.  The problems started after a month or two when I realized my nice built in under the cabinet installation was in fact leaking even though I had been very careful with the installation and check all connections the first few weeks. Turned out to be a poorly made connection at the factory between the water tray and tube.  I repaired the leak and dried out all the wet wood and floor.  A few months later a loud hum could be heard times.  It was making ice but at a slower pace.  I took it out and checked what I could and finally called repairman.  He changed the start run device and apologized saying the real problem was the cheap compressor and it would probably fail shortly.  Very prophetic young man.  When he returned for another appliance I told him the ice maker quit all together.  He did a quick check and verified the compressor failed.  Wasn't worth the cost to replace.  So there you go it's a 800$ boat anchor slash pile of cheap junk.  I hated to spend another 1800$ on Scotsman but then again the old one lasted for 12 years and did in fact make clear cubes.  Edgestar and Koldfront products appear to be made with the cheapest parts and out together quickly.  I could not recommend this product to anyone.