Product review (1 stars): Stop when spin and shake like earthquake
I only use the machine once a week for my baby's laudry. The machine leaked from the bottom, and finally I realized it's because I had too much in it. Then it started leaking from where the machine connected to the pipe. Anyway, those are minor issues. After about 15 usage, it started stoping in the middle of the spin (not the spin cycle, it is the spin in the middle of the wash cycle so it can get the water out before the rinse). It did not just stop, but it would rock the machine like crazy and made very loud noise, as if something from inside is going to explode. Seems like the cylinder inside is lose and hitting the inner wall of the machine. I'm not exaggerating, it's scary. If I open the lid and close it, the machine would start, but stop again in 5 seconds. I tried this open and close technique for 5 times and still it won't continue the cycle. Anyway, I returned it to Haier which was a hassle. First of all, it costed $14.99 for s&h. Their staff was not well trained either. The first rep told me the main office will call me to charge my credit card. Then I called back after couple days since no one called me, and they said I should mail the check to the office. Then after I mailed the check, they said I should mailed 2 checks instead of 1 (I paid them $14.99 for s&H and the a deposit equal to the cost of my machine so they can send me one before I return mine). Anyway, finally I got my new machine after 3 weeks of communications, and the same problem happen with this machine (rock and stop in the middle), just that it happened after my 3rd load! Then I read others reviews and learned that the only way to deal with it is to turn the cycle knob clockwise a bit so the machine would skip that spin process. But this is bad, since that means the clothes is not being washed as clean as it should be.