Product review (1 stars): The Part and service was very Poor!!!!!
The new pump leaked from the very first time I installed it.  I had been without a washing machine for almost two weeks and needed the pump immediately.  My wife was really frustrated.  I found that the pump was sent out without the rubber gasket between the pump and motor.  That was where it was leaking.  They had put what looked to be silicon caulk in place of the gasket, and there was a metal staple mixed in with the silicon.  So I removed the old rubber seal from my old pump and motor and put it in where the silicon and staple had been placed.  It did not leak.  I contacted the company and explained what I had found.  They finally replied that they do not usually take electrical and water parts back, but if I was willing to pay the shipping they would look at the problem.  To say the least, I am extremely disappointed with the whole matter.  It tells me that they did not even read the letter that I sent to them via Amazon.  Very poor company!!!!