Product review (1 stars): Beware
While my wife and I were very pleased with this unit at first, after 4 months it stopped freezing anything. Not only did we lose a freezer full of food but the only way to get it repaired or replaced, even though it has a one year warranty, is to ship it back to California. This is an expensive proposition from Pennsylvania and not worth the price.

To me this effectively means that the unit has no warranty, unless of course you happen to live close to the manufacturer. Like the title says, beware of this product, if it works I'm happy for you, if not, don't count on any support from Sunpentown.