Product review (4 stars): Ice doesn't fill the basket before it becomes frozen stacks of ice
I love the convenience of this machine and the speed of which it operates. The only problem is it shuts off after every 2nd cycle because the ice doesn't fall to the bottom but sticks to each other as they come out of the chute. Stacking up after just 2 cycles to shut off until I clear it. Which means I can do 2 cycles without babysitting it all day. So it's a daytime chore and I can deal with the inconvenience of 2 cycles.
The ice however,  is FANTASTIC AND CHEWER FRIENDLY!!