Product review (2 stars): Design flaw allows mold, trashes clothes, high upkeep
I have owned my WM3001 LG washer for 2 years. In the first year using powder detergent mold grew between the drums that could not be removed. Tub cleanse cycle, bleach, baking soda, hydrogen peroxide, Whirl Out, vinegar do not remove the mold from between the drums. The problem is the rubber door gasket that is pierced with 3 holes in the center bottom that allows water to infiltrate and collect between the drums so mold grows. Mold also collects in the manual drain tubing and filter. Irony of all ironies there is a sticker on the front saying "Certified asthma and allergy friendly. Meets ASP-WM-01:07 Standard of the Asthma and Allergy Foundation of America". Well, mold IS my asthma trigger and my toddler has eczema. Our clothes and towels smell moldy when wet. I contacted LG to address this and was told to fax my original sales receipt. Then they claimed never to have received it. So I emailed them a photo of the receipt and I was told I would be contacted by extended warranty service for a 1 time service call. I never was contacted again. Customer service is indeed negligible. Regardless this washer requires unacceptably high upkeep and it is so harsh on clothing and towels (unraveling them after 3 washes) that only the gentlest cycle can be used despite all the fancy options. Not what I paid for. Still looking for some satisfaction on this purchase.