Product review (4 stars): Great Dependable Dryer
October 18, 2013 -This dryer is excellent quality, handles a good size load, and dries within an hour. It is a perfect size as it does not take up room. The only reason I didn't give it 5 Stars is because (1.) the shipping took 10 days (from Ontario, Canada I believe), (2.) it was missing the wall bracket and (3). the belt on the drum was off. In reading the reviews prior to our purchase I remembered a reviewer stating their belt was off and was told by the manufacturer to dismantle the back panel, so we did this and it worked. BTW, if all possible do NOT use an indoor vent  -too much humidity.

I will give another update as to when and how long it takes to get the missing parts.

Update: October 19, 2013. I received a reply back from customer service via e-mail (on a Saturday) 6am EST and she was very apologetic and informed me the parts would be shipped out first thing Monday with a tracking number. Now I give it 4 Stars for service. The shipping still lagged, but it was worth the wait.

BTW, a reviewer stated not to wash a bed comforter, however, we washed our queen comforter and it came out fine. I wouldn't stick your whole bed in there, but a little at a time; sheets 1 load, blanket one load, etc.