Product review (1 stars): Disappointed
This washer disappoints.  I have done laundry for 20 years in numerous homes - I've probably used ten different washing machines and I thought they were all the same.  I HATE this one.  I was excited to save time, energy, and water.  First, I didn't realize that this washer does not allow you to SOAK. There is no way to override the cycles and fill your tub with water to soak stains.  I'm finding it nearly impossible to get stains out now.  It spins the quality right out of your clothes, leaving everything extremely wrinkled and stretched.  When I called customer service about this, they told me I was supposed to be seperating everything into very specific load types...which kind of defeats the purpose of having a big tub.  I am doing MORE loads than with my previous washer!  (and if you get the matching dryer, it does NOT take the same amount of time as promised.  In fact, I'm often having to run the dry cycle twice - and yes, it's installed properly.)  If you are short, DO NOT purchase this machine as you will not be able to reach the bottom of the tub.  I'm finding I have to set the extra rinse and/or wash things more than once, because clothes come out smelling dirty or not having the HE soap rinsed out completely.  I am only using the LOW spin cycle otherwise the clothes are beat up - again defeating the purpose of a green machine, since it takes more to dry in the dryer.  It's impossible to hang dry clothes out of this machine, unless you want to iron every item.  When I talked to customer service, they basically said tough luck and that as the consumer "I should have done more research."  Um, maybe you just shouldn't have built the piece of junk.  NOT GREEN. Not worth the $$$.