Product review (1 stars): Machine goes off balance 25-35% of time.
I have the model before this in another house. This model goes of balance when spinning probably 25-35% of the time. Problem is when it happens machine finishes cycle and shuts down. After you figure it out you must reposition everything and then run it on the drain and spin cycle to get water out of clothes. Sometimes you have to do that multiple times. Have had tech out 3 times and they just say all is ok according to their computer. Also softener disperses on to clothes and stains them. Would not buy again.