Product review (3 stars): Perfect for the home bar
I purchased this a tad over a year ago.  It was great at first; then I had issues with it making too small of ice and lots of noise.  I changed the water regularly and only used filtered water.  Finally one day just before my year was up--it died!  I called customer service and the woman I spoke with was extremely helpful!!!  I sent it off and a few weeks later got it back.  It has been working fine since then.  Customer service (Mireya) was competent and supportive and did not give me the run around.