Product review (1 stars): The first time it was launched it seemed to work fine for 1-2 hours but in the morning the door ...
"This product was installed by my builder during a kitchen reno. The first time it was launched it seemed to work fine for 1-2 hours but in the morning the door was locked, the clothes were sitting in soapy water. We had to disconnect electricity to get our items out. Since then we have been trying to get Ariston to send in a repair person. There is only 1 contact person for the entire Ariston in the US and he is on west coast time. And there is only 1 service company in NYC, with 4 servicemen working the entire NYC area and servicing other brands as well. They are nearly impossible to get through to, they do not show up for appointments, and I am now trying to get someone to come out to service this machine for 2 weeks and now without much hope. Would NOT buy this product again based solely on customer service."