Product review (2 stars): BOSCH = not what I thought it would be
this is kind of a double review as i have had two bosch appliances over the last several years. when our haier dishwasher went we bought this unit and when we had nothing but probs with a first generation maytag front load washer we picked up a bosch washer too...based upon the name which i new well and associated with quality. the washer motors brushes went and i was surprised to find bosch had no replacements but only offered a new motor for over $200, customer service offered no sympathy either. the rest of the machine was still working well but i did not know if it was worth the price of a motor or looking for a new machine. we use it at least every other day for several loads. so it gets usedhard. found a place online in the  uk that had brushes for a euro version of the model but also found same dimension brushes on an electrical site here in the us. had to detail the two brushes a bit with a file but they fit and are working well for 26 bucks shipped. if you check online searches you will find lots of folks complaining about this prob when the brushes go. as for the dishwasher...best i can say it is quiet. it never ever cleaned as well as our much cheaper haier. no matter what detergent or differing amounts of jet dry it just never cleaned well and always left streaks/clouding on glassware. read too many complaints of the same nature with no suggestions from bosch other than blaming the water! finally, tried using a miele detergent and it definitely improved the wash quality, the tabs are available here on amazon, but they are pricey. the biggest complaint that despite almost hand washing items that went in, there was always particles stuck on things,mostly the glasses on the top rack. i will take part blame as i was aware it has,like other euro brands,a filter instead of a processor in the bottom. what we found was that these particles were never getting trapped in the filter but rather getting shot all over the washer. i would NEVER recommend to anyone to get a washer with just a filter. aside from the need to constantly clean it just doesnt appear it will get rid of the dirt and washes your dishes with the grime just rinsed off over and over again.although it was still working like the day we got it a couple years ago we made the decision to set it out at the curb for trash and i picked up a floor model LG via lowes for a couple hundred off. time will tell but so far could not be happier. washes superbly, has the disposal feature, even more quiet,fits pots and pans better and we were able to go back to grocery store available detergent tabs. great welcome to lg family after registering too and i have read nothing but good reviews about how customer service handles concerns. would highly recommend.