Product review (1 stars): Defective / possibly not genuine
BUYER BEWARE. When this filter arrived, the external packaging did not look like the filter I usually buy (pic included), but the model was exactly the same and the filter itself looked exactly the same. When I went to insert it, it was difficult to put in. I want to reiterate that it is the exact model as the filter I normally use and it seemed to be genuine, but the fit was a bit tight. Once I got it in, it worked and we used this for a month. A week ago, my fridge stopped dispensing water completely. I assumed it was a problem with the fridge pump, so we called our appliance guy. He took the filter out and like magic, the water started flowing again. I have no idea what is wrong with this filter but something is clearly defective, and I should have known when I inserted it. Not sure if this is genuine or maybe this one is refurbished / new with defects. I will not be returning this, but I want a refund. Just go to Home Depot and buy an authentic, non-defective one there for a few bucks more. It's not worth the trouble.