Product review (1 stars): Don't waste your money on anything Whirlpool anymore
Don't waste your money on anything Whirlpool anymore. I have the same issue as everyone else. The little tabs that hold the wheels to the upper rack break. I even purchased a new part just to get it replaced only to have the same exact thing happen less than a month later!

I called whirlpool and they even admitted that there was a recall type issue with the upper rack. She was so friendly to tell me that the part and labor would be free. The only thing I would have to pay for is a diagnostic fee?!?!?!?

Guess how much for a diagnostic fee? 115$  !!!

So not only did they design the upper rack VERY POORLY, they then want to make a profit on fixing THEIR issue.

Now I either pay for a new part that will last how long????? or get a new dishwasher. Thanks a heap Whirlpool.

BTW, if you decide to buy the part it's 34$ plus ten $ shipping from them. You can get it from amazon for 20$ and free shipping.

No more whirlpool for me, EVER.