Product review (1 stars): Irresponsible Vendor
This product purchased Feb. 11, 2012, came with four screws that fasten the glass down to the stainless steel hood but the screws were too short. I told the seller this and they agreed to send me the right sized screws. I waited and the screws did not come so I wrote them again on May 13, 2012, they wrote back saying it would arrive May 21, 2012 and they would send them to me. They did not.
I wrote again on June 12, 2012 and told them I've not received them yet. They wrote back "I will check with our warehouse and let you know". Sept. 23, 2012 I wrote them that I'm still waiting for the screws. They wrote back Sept. 26, 2012 "So sorry for the delay. I am oversea now. will back on OCT-20 and send you the Screws". It's Sept. 23, 2013 a year since my last communication with them they still haven't sent me the screws.
I can't believe that they would risk a bad review over four lousy screws.
What an irresponsible way to run a business.
Come on! FOUR SCREWS???
I wish to rate the seller NEGATIVE 100 STARS for being such an idiot.

MK