Product review (5 stars): No more puddle on the floor!
Just what we needed to fix the design flaw in our refrigerator.  The old system would clog up, and send water into freezer compartment instead of into drain pan, causing a big puddle on the floor when the fridge would defrost.  The hard part in replacing was cleaning our the frozen clog.  This unit was simple to install... took maybe 15-30 minutes.  Whirlpool should have done this to begin with, and made the part available for free.  But the price was well worth it, and reasonable besides.