Product review (1 stars): The Repairman and I
Previously I had a GE "professional" stove that had a computer board directly over the oven that overheated and thus malfunctioned.  So when I opted to replace that stove (after the oven stopped working), I wanted something basic -- without computer chips, something that was a well-made, functioning stove without electronics to get in the way.  The Bertazzoni looked to be the answer.

It was not.

So far I have had thermal couplers replaced on the burners; the oven thermal coupler was replaced; oven thermometer was replaced; yet still the oven turns itself off without warning.  The burners turned themselves off without warning as well.  There are only so many things that can go wrong with this stove, but apparently everything that can go wrong has gone wrong.  It defies logic and statistics; after a certain point when you've replaced everything there is to replace, you expect it to work.... and for a while it does... then it goes back to its old tricks.

I wanted something that was BASIC: the "safety" features of this make this stove impossible.  If it decides to turn itself off, that's all there is to it.  If you're cooking something in the oven and the oven goes off, there is no warning -- no light that tells you the temperature has fallen.  Indeed, there is no gauge whatsoever to let you know what temperature the oven is at.  It's all guess work.  So you turn the stove on, hope it heats up, put your food in, and hope the oven stays on to cook the food.  (Many, many times these hopes have been dashed.)

I've been content with the repair service, but I'd be much more content if I never had to call the repairman.  As it stands, I know his name, I have his email & phone number.  The repairman (John by name) said that he's repaired more Bertazzonis in my condo building than any other.  So he knows the stove well.

Obviously Bertazzonis are badly engineered; they look great, but that's where it begins and ends.

I long for my old Garland stove with a pilot light; you turned it on and it worked.  Every time.  No electronics, no computer chips, just an ON and OFF valve.

For a multi-thousand dollar stove, I expected more.... I expected it to work.