Product review (1 stars): AVOID!! Died in 10 mos - Warranty Impossible to Work With
In spite of a one year warranty, this freezer (that I previously loved) died in 10 months. As many other reviewers have stated, it's been really impossible to get anyone to honor the warranty.

First, the downloadable warranty offered on this page is for GE Appliances, not Igloo.

On my own, I finally found the Igloo warranty support page and attempted to submit a service ticket, but it kept crashing.

Finally discovered in tiny print that if I was contacting them about an APPLIANCE, I needed to contact an organization called Curtis International.

On the Curtis site, there is no way to submit a service ticket. What there is, however, are instructions for you to ship your appliance back to them PRE-PAID at your OWN expense PLUS include a $7 money order to cover shipping insurance. WTF?! It's a FREEZER that failed to even last one full year and I have to pay to ship it and then some?!?!? So freakin' angry!!!!!

The cost to ship it for warranty coverage is more than the cost of the freezer itself -- and they are counting on you to just write it off.

Terrible company. DO NOT BUY!