Product review (1 stars): Company doesn't care if their product is new by a year but doesn't work, and no instructions.
Works great for a portable but when the back started to leak from the hot hose and I tried to replace it, I couldn't get any instruction to do it.  I sent for a hose and even contacted them and they couldn't care, as long as they sold their product your on your own.  Long story short, I gave up, cut the hose and now just have it sitting in my kitchen, brand new by perhaps a year, being used for storage only.  So find a stand up company that cares about repeat sales and keeping their equipment running when the thing is basically brand new.  Don't give these guys your business unless you want the business because that's all you will get.  I have promised myself this year to be more ardent about telling everyone my story.  Probably doesn't seem like such a big deal but every day I look at it sitting in the kitchen smiling smugly at me while I am the human dishwasher, and find myself feeling nothing bug jipped.