Product review (2 stars): NIGHTMARE PURCHASE
LAST YEAR THERE WERE OLDER MODELS RECALLED FOR SPIN SPEED NOT PERFORMING ACCURATELY AND DANGEROUS THUMPING PRODUCED BY THE WASHERS... A FIRMWARE UPDATE WAS MADE!!
THIS MODELS IS NOT INCLUDED IN THE RECALL AND THEY ARE STILL HAVING THE SAME ISSUES!!
IMAGINE MY SURPRISE WHEN AFTER 4 WEEKS OF OWNING THIS WASHER IT BEGINS TO SPIN ON AN EXTRA HIGH SPEED ON A LOW SPEED SETTING. I TRIED RESETTING IT. IT BOUNCES SO BADLY THAT THE EXTERIOR PART OF THE WASHER BEGINS TO BOW, WHAT A JOKE. I USE LOW SPIN FOR ALL MY LOADS, I ALSO ONLY FILL THE DRUM UP 2/3 TO 3/4, NO HIGHER. I HAVE HAD TO RE LEVEL MY WASHER 3 TIMES IN 2 WEEKS BECAUSE OF ITS ERRATIC BEHAVIOR. IT REPEATEDLY SAYS 1 HOUR WASH, THEN AN HOUR LATER THERE IS STILL 30 MINUTES TO GO. THE LG MANUAL RECOMMENDS THAT YOU WASH SIMILAR ITEMS. ONE OF MY LOADS HAD 2 PAIRS OF JEANS AND THE REST SHIRTS AND UNDERWEAR, IT GOT UE ERRORS 3 TIMES, THEN I TOOK THE JEANS OUT. THE DRUM STILL FLOPPED AROUND AND WOULDN'T OPERATE PROPERLY. I HAD TO REMOVE EVERYTHING AND WASH 1/3 OF MY LOAD AT A TIME. WHAT A JOKE. I PUT IN 1 COMFORTER AND IT GOT UE CODES THE ENTIRE TIME. THE WASHER NEVER BEHAVED THAT WAY THE FIRST 4 WEEKS... VERY VERY STRANGE!! I RECOMMEND SAMSUNG. I OWN AN ELECTRONIC REPAIR COMPANY, I AM NOT SORRY TO SAY THIS LG, THIS NEED A FIX AND A RECALL IMMEDIATELY. IT COULD KILL SOMEONE WITH ITS ERRATIC BEHAVIOR.