Product review (4 stars): Great customer service
Fabulous customer service. What I received was what I expected from the product page but they didn't work for me when I laid them down  - as the black stood out too much when compared to the black color of my stove/granite countertop (vs. the great pictures they show on the product page). Product was what I expected and hoped for - it just wasn't a good match. I am *so* impressed with the customer service of the company as they were proactive in resolving my issue. I would not hesitate to buy from this company again.