Product review (5 stars): BETTER then expected!!!!!!!
Our Kenmore Elite washer stopped working (of course right at Christmas)it wouldnt drain or even complete a spin cycle with an F2 error code which after investigating further, through different online help site.. one in peticular Fixya.com. we found out it was the pump.
My husband ended up taking the washer apart after getting direction from the website. Not too difficult but know that you MUST have plenty of pans narrow enough to fit under the washer to catch the water expect some mess of rushing water left over inside the washer. After removing the old pump and draining the water out we found an old shoulder pad lodged inside the pump along with staggnet water which smelled like sulfur. With the debris getting stuck in pump jammed it and broke off the propeller. After receiving the new pump it was VERY simple to install and even works BETTER and quieter then the original pump half the cost of ordering it through other websites!! Thank you AMAZON for making this affordable along with your timely ship, you saved us a boat load of $$$. You won't be dissapointed well worth the $!!