Product review (1 stars): Read me first, absolutely the worst product ever made.  Useless.
If you read only one review, read this one.  Anyone rating these appliances above a 1 star is either being paid for the review by the LG
or simply has not used the appliances on a daily basis.  We are "empty nesters", just the two of us, and this washer/dryer pair are hopelessly
unable to keep up with our very light demand.

We are at the point in our lives where it is much more important to have things that look nice and work well than to save money, so price
was not a consideration.  We researched this LG set in consumer reports, where they still receive a high rating even in the face of thousands
of negative reviews on quality, customer support and functionality, which is absolute rubbish.  We spoke to the sales person at Home Depot who claimed to own the set, and she was very pleased.  She got the sale, so I have to assume she's on commission.  Ok, here's the review:

As far as looks and user interface, these are a work of art.  If they were being used to decorate my home I'd be a huge fan.  They play very
lovely music which at the beginning puts you in a very good mood.  Ding, de-ding, ding!  We're ready to wash your clothes! Bing, de-bing, bing, clothes are all clean, time to put them in the dryer!

I would actually be very happy with the set aside from one tiny flaw.  The washer does not actually wash your clothes, and the dryer does not
dry them.

Kidding aside, I am totally serious.  Watch the washer work.  For a medium sized load, it will put about 1 quart of water, very accurately toss
them around a bit and then claim success.  The clothes often do not even get fully wet, which could be considered a positive when you consider the dryer review, below.  As far as water conservation, it's great.  You will, however, need to either wash your clothes by hand
or simply replace them with new clothes if you want clean clothes.  Fortunately hundreds of people have also discovered this issue, and there is an easy fix.

Search YouTube for LG Front Loader Water Level.  The fix is fairly simple and includes simply adjusting the pressure switch to allow more water into the drum.  LG claims (and Consumer Reports seems to agree) that the machine is energy efficient and water conserving, but you will need to run the machine at least three times to get the clothes wet and eventually clean.  After performing the repair, I am actually now happy with this machine, but seriously how could Consumer Reports have missed this and why don't they publish a follow on admitting they totally missed the boat and customers hate this machine?

On to the "dryer".  I'm not one to use spurious quotes lightly, but this machine is a dryer in name only.  From day one it has never dried a load of clothes.  Yes, it plays music, heats, spins, makes noise, looks good, but at the end of the day (or at least the end of the cycle) you will have a wad of wrinkly damp clothes on the bottom of the drum.  Don't waste your time looking to LG for a solution, they claim it's not a problem.  The fix of leaning the machine forward so the clothes come in contact with the damp sensor or checking for vent obstructions are simply to get you to go away, they have nothing to do with the problem which is that the damp sensor simply does not work properly.  You can try running timed dry, but you will need to run the machine on timed dry at least twice if not three times before you have dry clothes.  How is this energy efficient?  Quite often, our clothes will end up musty, and we'll need to run the washer again and the dryer twice.  That's two washes and three dries for one load!  Very efficient!

Before I close, Let me say I have found an acceptable solution to get clean clothes.  Simply haul the load down to the basement where we retired our 35 year old Maytag set and wash them there.  If you chose to ignore this review and want this set anyway, give me a call and you can have mine.

Seriously, a couple of thousand dollars and a ton of aggravation later, we've given up and will be replacing them.  Shame on LG, my opinion of this company is so damaged I will never buy another LG product and will discourage anyone I can from doing so.