Product review (2 stars): Has a Mind of It's Own
We purchased this range hood off a different site. Came in great condition and was mounted easily by contractor.
Once we got power it to it though, we realized that it would turn itself on. Not the fans, but the power/screen would come on. Either both front and back or even sometimes just the back by itself or the front by itself.
I called customer service and talked to a young man who was extremely laid back. Had to explain what it was doing more then four times.
He finally stated that I could take it back (not my first option as it was mounted already) or he would send me a new motherboard.
Received the new motherboard with NO DIRECTIONS as to how to change it out.
We changed it out by copying one by one each connection to the old.
Still turning itself on!
I tried calling the company directly but sat on hold for 30 minutes before hanging up.
Needless to say we are taking it back.