Product review (1 stars): Buyer Beware
I have no issues with the service provided by Amazon but I am not at all happy with the quality of the appliance. In February of this year, almost a year after the product was received, I used the oven self-cleaning option and, when it completed, a loud clicking noise began and would not stop until the breaker was turned off. Since it was under warranty, GE sent someone out who replaced the lock mechanism. Upon using the self-cleaning option 3 months later, the same clicking noise occurred. I called GE and explained that this issue was supposed to have been resolved when the unit was still under warranty but they refused to send someone out again unless I paid for the transit charge ($99), plus parts and labor. After being sent to the Customer Relations department, I was told that the transit charge would be removed, then after speaking to the manager, I was told the parts charge would be removed but I still had to pay for labor. I refused because this was supposed to have been fixed in February. Do not buy this unit; I would also never purchase an appliance from GE; this was my first and my last.