Product review (1 stars): did not receive replacement filters
I've used this system for a few years and was pleased with results.  However, 2 months ago ordered replacement filters, which never arrived.  I sent two email messages, one on-line inquiry and still nothing.  Mike did answer the first inquiry:  "Will be sent out this week"...that was one month ago.  Today I reversed charge with my credit card company.  Tried to call but msg was "Mailbox is full.  Goodbye."  I've been searching web for comparable filters without much luck.  Bummer.