Product review (1 stars): Ongoing problems with lights beginning just after installation, unit completley non-functional after 1 year
So far we've had a pretty bad experience with the range hood. It looks great, but ever since we had it installed, we've had trouble with the lights. For the first year, we had to be extremely vigilant about the lights, since if we left them on for more than an hour or so, they would start to flicker, and when you try to turn them off the control panel was unresponsive, so we would have to turn off the breaker to the entire kitchen to reset the computer so it could turn off and stop flickering and making this annoying clicking sound. It's gotten worse and worse and now, only about 13 months after having it installed, the control panel started going berserk when we tried to turn the lights on or turn the fan on, and now the fan doesn't turn on at all, and the lights turn off immediately after turning them on (when they turn on at all). The company has been responsive and has now sent us a new control panel and circuit board, but we are now looking at likely a couple hundred dollars to pay someone to install them unless my husband is able to figure out how to do it. The instructions look fairly simple for the replacements of the actual parts, but according to the instructions, the whole unit must be taken down, which is what will probably require a repair man. I'm really hoping that once we can actually get the board and panel replaces, it will fix the problem. We'll see and I'll certainly update this review!