Product review (1 stars): This washer is a failure!
I was very excited to get a new high efficiency washer, as I do a lot of laundry for my large family. When we got the washer, I was disappointed by the incredibly long wash cycles (some can take over 3 hours!) but it cleaned the clothes well, so I learned to live with it. Then I made the "mistake" of washing a comforter. The washer was not overloaded, but would not spin out the water and kept getting stuck in the "sensing" mode. In fact anything with any weight to it (rugs, blankets, pillows, etc) will cause this problem. I have had the repairman to my house 3 times and they have replaced the sensing unit and the CCU (Computer). The repairman said there is a known software problem with this machine. After the last visit, it worked okay for a while, but we are back to the same problem again! I want an old machine-no computer, just soap and water!