Product review (1 stars): No Longer Good
Update:  After day 2 the ice maker no longer works correctly.  The freeze tray gets jammed with very cloudy and oddly shaped ice.  The water pump sounds like it's struggling and the waterflow now comes out sporadically onto the freeze tray. I just returned the unit.  I'm now downgrading my review from 4 stars down to 1 star.

Original review: Was looking for a good machine to supplement the built-in ice maker on our refrigerator. So far the unit has met my expectations. First off, it looks fabulous sitting on the counter. Secondly, it's not noisy.  I was concerned it might be too loud sitting in our kitchen since the living room is next door.  I can barely hear it. It's about on par with the noise of a refrigerator and MUCH more quiet than our dishwasher.  The ice is perfectly clear.  I've been dumping it into a Rubbermaid container that I bought just to fit my freezer. It goes in a bit on the wet side, but completes freezing in the freezer and separates nicely when you twist the container a bit.  On the negative: There's a procedure you can activate to have the unit run three minutes longer for thicker ice.  You turn the unit off, then hold the pwr button for 5 seconds to activate. This would be more intuitive with a separate "thick ice" button.  The current method gives no indication of which mode is active.