Product review (2 stars): Unfriendly return policies
I ordered a KitchenAid Ice maker. I ended up not needing the part. I paid $74.95 for the part. I returned it with the proper authorization papers and was refunded only $59.96. The box was unopened and in good condition. I was charged a 20% "restocking fee." I am not happy with what I feel is an excessive penalty for returning an unopened package. it did arrive when promised however because of the return policy, I would not recommend buying from PartsFast. I will not order from them again.