Product review (4 stars): Very satisfied.  Works well for me-after I figured out how to use it properly.
I've had this item for over a year.  I am very happy with it.  At first I had problems getting hair caught, etc.  This proved to be inexperience.  After about a week of figuring out the best technique to avoid getting hair caught and twisted I had no problems.  It's easy to use on my chin length hair.  You should make sure that your hair has been towel dried thoroughly.  It gives my fine, thin hair boost I wouldn't normally have.  Works even better if you use a little teeny bit of Volumizing mousse.  However, since it doesn't get really hot-- too much mousse causes it to take longer to dry.