Product review (1 stars): Watch out for the $200+ "spider", it may bite you!!
We bought our duet washer since July, 2013 on the recommendation of a trusted repair man for reliability.  May be reliable, but apparently a HORRIBLE design!  It worked fine until the past month when it developed an loud, annoying clanging noise when it spin mode.  We scheduled repair through Maytag's website, thinking it was still under the 1 yr warranty.  Turns out it wasn't.  The repairman said that this is cause by something(??), likely a small clothing item, has worked it's way OUT of the tub and gotten into the "spider" (seriously, DON'T YOU LOVE THE NAME/IMAGE!) that is caught inside the guts and would require 2 guys and taking the tub apart....a $200+ repair!!  OUCH, THAT STINGS!!  Not only that, he advised that unless we separate our little stuff from our bigger stuff, it's likely to happen again.  We politely sent him away hoping that Maytag, after sharing our concerns with their national service center, would own up this ridiculous design flaw, and pick up the tab....WRONG!!  So, if you have time to make sure you separate all your clothes sizes or "bag" them, don't mess with this washer!!!

We may have to bit the "spider" this time, but can't wait to go back to the old, inefficient (but highly durable/un-finicky) top loaders that just does laundry!