Product review (5 stars): Good ice makers and great customer service
I've owned several of these ice makers and have had some problems with reliability.  When they work, they are great.  They produce chewable ice fairly quickly.  This last one I bought failed after a couple of months, but the company went out of its way to make it right by sending me a replacement at no cost to me.  If you need extra ice, these are great machines if you have some extra counter space.