Product review (1 stars): The primary objection is that the burner knobs turn on too easily. in three weeks we have had TWO KITCHEN ...
We purchased this range as part of total kitchen redo. It has been installed for only three weeks at this writing. The primary objection is that the burner knobs turn on too easily. in three weeks we have had TWO KITCHEN FIRES as a result of the knobs turning on when workmen had drop cloths on the cooktop to protect it while painting/tiling. The lock feature was engaged, which is supposed to prevent accidental operation of the knobs. However, somehow the workmen were still able to accidentally turn on burners which caught the drop cloths on fire. Literally ON FIRE.
We called Samsung to ask if there was something possible malfunctioning with lock feature. Their Customer Support people were extremely unhelpful and rude; we were NOT calling to make a claim but to ask if there were something that we didn't understand or operate correctly. They were completely unhelpful and downright nasty.
When I have used the stove to cook, it has performed well. But this dangerous proclivity to self-start is not acceptable.