Product review (1 stars): Exploding glass and horrible customer service through kitchenaid
We bought the kitchenaid double oven model before this one in OCT 2013 (this model replaced ours) the lower oven broke 1.5 years after purchase. Unfortunately we did not purchase warranty through Lowes they have always been good to us and usually do purchase this but this appliance slipped through the crack, so I called kitchenaid and they advised that they will not do anything that even though this product was only bought 1.5 years ago and I have the receipt to prove it they only cover the main heating element for 1 year. Apparently their products should only work for 1 year then you need to replace them if they think the main heating element should only work that long in an oven. This is obviously a faulty part as we only used the lower oven on holidays so was only used maybe 5 times. Before the heating element broke the bottom door glass exploded and they would not fix that either so we replaced that as well.  If you want a long lasting appliance that a company cares about their customers this is not the appliance for you.