Product review (1 stars): NewAir portable Ice Maker A-100 RUN Don't waste your money!
I read the reviews, was a concerned because there were many negatives, but the positive (probably paid) reviews tricked me. I fell for it, and at first I was happy, but about 120 days into my portable ice experience, things went to Hell.
I was offer the parts to repair it for $33. sounded OK, to me. The parts arrived they are wrong parts. PC board for the wrong model. I called and they said to go to their website and fill out the RMA form and get an RMA number and return the board for the correct board. I filled out the form, and got an email telling me to let them contact their warehouse and find out what was going on. That's where it ended. I have not heard from them since and when I call, I get transferred then put on hold.
I have filed a claim with PayPal. Thank the good Lord for PayPal. I hope they work this time.
Hindsight says tell people who read the reviews stay away.