Product review (1 stars): Poor manufacturing quality,  worse customer service.
I bought this range from sears. After two month , 2 of 5 die cast control knob cracked and broken. It is still in the warranty , so I called Samsung customer service. First person give me a 1800 number, and they want to sell the knob for $35 each. The second one spent 1 hour and asked me endless of questions,and finally agreed to replace the knobs. Those customer service people seems have no knowledge about their own products. They asked me downloading manual and find parts for them. Shame! Keep away from it if you don't want get into trouble.