Product review (5 stars): Food Organization & Water Dispenser Problems Solved
Had difficulty organizing my food without wasting a lot of space on the right side refrigerator shelves with tall bottles.  The doors were also worthless for smaller soda pop bottles.  So I remove the silly screw that hold a bracket that prevents the top left (folding) shelf from folding.  Now my large wine bottles, OJ, go there and the medium sized soft drink bottles fit on the top right. See photo.  Would welcome seeing how other organize their groceries.  Have not figured out what to put in the very narrow shelves on the left door.
New photo showing folding top shelf remove (unscrewed) and likewise resting bracket easily snaps off and stored.  This permits even more space for large & wide bottles such as OJ.  Just use a Phillips screwdriver to remove the two shelf bracket screws on the left and life it up, over and out.  The resting bracket on the right simply pops out.

New issue on the WATER DISPENSER that had already been reported by another customer at he hhgreg website.  They report that "Only real drawback we've noticed so far is the veggie/cheese drawers don't have real tracks. is the water spout. It shoots back slightly at an angle, not straight down. On a short to medium glass it hits perfectly so it splashes upwards and possibly out of the glass. Gotta wonder if Samsung techs actually tried the water dispenser.- By geomatic from Bay Area".  I had the same problem and after two months thought it was a ridiculous quality control error. Call Samsung and they arrange for a warranty visit when they had no success researching the problem.  Then I took a second close look at the nozzle with a flashing. By just gently pulling forward it lined up the stream close to the center of the compartment.  I tested it with a pot, glass and 4 cup coffee pot.  Worked perfectly. Nozzle photos attached but you can just feel it with your finger.  Canceled the warranty visit.