Product review (1 stars): Service is terrible, as they only send parts
Absolutely abysmal. Within one year, I bought two of these for two properties, and in both cases they have failed within one year. Service is terrible, as they only send parts, which you must install yourself, with no guarantee that this will fix the problem. I have replaced every part in the machine in my home, and it is making me crazy. It is prone to malfunctions, the front control panel is unresponsive, and the sensors do not work. It looks pretty, but works horribly. I finally switched to another brand, which works wonderfully.