Product review (1 stars): Please read, I hope you have a better experience.
The counter-top dishwasher arrived and the floor water propeller was snapped off and broken in pieces. I was so upset after I had been soo excited to have a solution to my dirty dishes. I can hand wash but never feel they are fully clean. I ordered a replacement through Amazon's site no problem. It was scheduled to arrive and did approx 1 week later. This time no broken parts BUT it did not snuggly fit the sink spout, even with the faucet adapter provided. I assumed I wasn't doing something correctly. Called SPT Customer Service and it was an absolute disappointment. The man who answered the phone sounded as if he'd never received this type of question and told me to ask my hardware store after giving me the general faucet measurements. I'm pretty sure after having a landlord, handyman and electrician look at the faucet and attempt to connect the adapter, my faucet meets the general measurements. The problem is that we could not secure the seal between the 2 without leaks spouting out and often pushing out the adapter. Unfortunately, I am still working with UPS to pick up both packages, the original and replacement. I consider myself of average strength or more for a 5'4 female and can lift 62lbs however, the box is so large that I cannot fit my arms around it. Yes, these are first world problems luckily, however it has definitely been a first world nightmare so i'm taking the licks as a learning opportunity. For what, no idea as of yet. Good luck.