Product review (2 stars): Great idea, poor implementation.
A great idea but severely flawed.
The ice dispenser is a cool idea, but it still requires fidgeting with the ice scoop to break up the ice. Just as easy to scoop it from the old machine it replaced.
The water dispenser is nice too, but draws the water from out of the melted ice reservoir instead of fresh water directly from the water line.
The direct connection to the household water is a positive feature without any negative comments.
The unit was shipped from Amazon on its side while the user manual states that the unit should never be tipped beyond 45 degrees as that may cause damage to the seals and compressor.
My wife is demanding that I return the unit due to the plastic taste in the ice and dispensed water. Before disconnecting the unit this morning, I filled one glass of water from the water dispenser, and a second from the water line just before it enters into the ice machine.  The water from the machine had a plastic taste, very hard to stomach, while the water from the feed line lacked the offensive taste.
When I first hooked the unit up last week upon receiving it, There was some sort of gray muck which oozed out of the lower drain hole in the water basin. Perhaps grease, graphite or something left from the manufacturing process. I flushed the unit for some time to get rid of it. Over this past weekend, after my wife complained about the bad taste, I flushed it more voraciously for nearly an hour. It did not affect the taste, unfortunately.