Product review (2 stars): Leaky door gasket - TWICE
Door gasket issue TWICE in 5 years.  First gasket developed a tear - this lead to a significant leak out of the main door.  When the gasket was replaced (to the tune of $300 parts and labor) we noticed a LOT of mold in every nook and cranny of the gasket.  We thought there had been an unpleasant odor to our clothes - this was the reason why.  In addition to replacing the gasket the technician recommended adding a fan to the exhaust - add another $100 to our bill.

Two years later and the gasket is leaking again!  No tears in it but it is warped right where it seals against the door window.  Good-bye $300.

Called Samsung.  They were of no help whatsoever.

So, we spent around $1700 for a machine we have no confidence in.