Product review (2 stars): Customer service for kitchenaid sucks. I hate when customer service does not have ...
Customer service for kitchenaid sucks.  I hate when customer service does not have a clue on the appliance.  They should have a trained professional around for queries they cannot answer. I'm not sure if this is an issue, but in bake mode I have the fan running constantly.  When I asked the lady she said it reads as though it does happen in some models.  When asked for a tech they said they would charge me to come out if nothing's wrong and they have to come out to tell me that.  Well then y don't they hire someone who can answer our questions over the phone.  Kitchenaid! Never again..