Product review (1 stars): Great idea with a HORRIBLE design flaw = FIRE!
Great idea - HORRIBLE design flaw!!
My husband and I purchased this unit 2 1/2 years ago after researching space-saving options for in home laundry units. At first it worked great! but after 6 months, the dryer feature wasn't working and clothes were literally taking hours to dry! My engineer husband did some research and concluded the regular cleaning maintenance we had been doing (as per the instruction manual) wasn't enough so he took the unit apart and found that hair and lint had formed a clog due to the water drainage needing to go UP then out. He proclaimed this to be a HORRIBLE design flaw because instead of gravity working in favor of the drainage thereby carrying lint away from the unit as it drains, the lint gets stuck at the base of the drainage port. After clearing the clog the unit worked efficiently once more but then required my husband to take the unit apart every 3-4 months to clear the internal clog. Flash forward to this morning when I had a load of laundry drying and the unit went to error dHE. My engineer husband figured the unit must be clogged again and when he took it apart discovered there had been a FIRE in the top of the machine!!!! The thermal regulator which should have turned the unit off did not register the increased heat and the fire melted the wires leading to the drying unit. And yes- you guessed it, despite having cleared an internal clog in December the inside was all clogged up again! For $1100 this is beyond UNACCEPTABLE!! I am now going to begin the process of contacting LG in the hopes that they do the right thing and offer financial credit toward a new washer and dryer but since ALL their paperwork and manuals indicate a mere 1 year warranty I have a feeling we are just out the money.