Product review (5 stars): Professional Installation that really beats the competition
I've purchased a number of appliances over the years, so I've had the fortunate (or unfortunate) opportunity to experience installation and delivery services from a number of vendors.  J.B. Hunt provided service that far exceeded my expectations.  My prior experience with home improvement stores and other retailers was really put to shame by J.B. Hunt's professionalism.

J.B. Hunt called to schedule the appointment.  They were professional from the beginning, asking the necessary questions to make sure the installation would go smoothly.  They also answered all the questions I had and provided a phone number that I could call if I had any other questions or needed to reschedule.  A typical delivery time slot (four hour window) was given, but they said it would likely be one of the first deliveries in that time.  On the day of the delivery, they called around 11:30 and promptly arrived around noon.

Upon arrival, the installers were friendly and professional.  It was raining that day, but they rolled out a floor protector from the entry door all the way to the kitchen where the range was going to be installed.  The guys even were slippers around their shoes.  Installation took about forty minutes, which might seem like a long time for anyone that has experienced an appliance delivery before.  However, these guys made sure they got every detail right.  Unlike my experience with other appliance installers, they took the time to make sure it was perfectly level and installed properly.

The installers took care of everything like it was their own home.  They protected the flooring like no other appliance delivery company has ever done.  In the past, I would have had to provide any power cords or other necessary install items.  However, they provided the power cord.  I just sat and watched them take care of everything and honestly, even though the installation wasn't free it was still cheaper than what other retailers would charge.  They took care of the haul away of the existing unit, but would have been more than willing to place it elsewhere if I wanted to keep it.  The new range was protected from the rain and they even wiped it down when they were finished.  The installers tested all of the burners and the oven before leaving.

I wish I had known about J.B. Hunt's services prior to the purchase of my other appliances.  It would have saved me time and headaches.  I was pleasantly surprised and would not hestitate to recommend their services to others.  I realize that the installation experience might vary with different cities and regions, but I truly got the feeling that J.B. Hunt and their employees cared.