Product review (1 stars): Machine Broken Within 4 Months
I purchased the PIM10BLS ice maker based on some positive reviews when this ice maker first came out.  I liked the size and the portability of the unit and thought it would be a good fix. At first it seemed to work fine, even though it only holds a couple of cups of ice at a time, so constantly emptying the tray was a bit of a pain, but not a big deal.  However, after 4 months of very light to moderate use, the ice bucket full light would immediately come on, even though there wasn't any ice in the tray.  At first it started that way every few times, and I would unplug it for a bit and try later and then it worked. Then it gradually increased and now I can't make ice at all, as after the water runs through the filter, the bucket full light immediately comes on and doesn't go away.

I did some research on this issue and found that this is actually a pretty common issue with this unit.  I reached out to Greenway Home Products, who is the manufacturer to see how they would like to proceed, since the unit was still under their 1 year warranty.  After three emails, and 2 phone calls (which I sat on hold for over one hour and never spoke to anyone), I'm giving up.  The company clearly doesn't seem interested in responding to even basic questions posed to them, let alone supporting their own items that are still under warranty.  As it stands now, I have a nice shiny stainless steel paperweight.  I'll be purchasing a replacement ice maker, but I'll never purchase anything made from Greeenway again and hopefully others will follow suit.  BUYER BEWARE!