Product review (2 stars): Not durable
The worst appliance purchase I ever made. There have been constant ice maker issues.  The cooling component had to be replaced before we even had it for 3 months. It is freezing produce.  The most aggravating part is the cheap quality of the plastic. Every door assembly has broken at least once and the "CoolSelect Pantry" drawer has broken several times.  The wheels broke off and carved ragged gouges in the base of the unit so that even with a replacement drawer it won't glide well.  The repair persons just put thick duct tape over it and called it fixed. Not even a month later the tape was split putting more pressure on the already unstable and weak-wheeled drawer so it broke again  Service was great at first.  People came to fix things and parts came in the mail so I bit my tongue over the shoddy product but...a few months before my warranty was up I was informed that it didn't include "cosmetic" repairs and they had been sending me replacement shelves as a courtesy.  Apparently shelves are cosmetic components of a refrigerator and I need to pay $50-$250 per shelf/drawer but they will fix the ice maker for the third time.
I have several children but they are older.  They aren't swinging on the doors or climbing up the shelves like they used to ;) We don't over stuff the doors and we have bins to organize all the different foods and small items. I can't see any reason why this product has failed so often except that Samsung needs to stick to tech that changes every few months until they learn more about the durability needed for daily use and chose better quality material.