Product review (1 stars): Beware of this company!!
I bought an Bertazzoni electric oven last year and it arrived broken- my local dealer quickly fixed it. Within 6 months it FAILED to work again. The dealer waited for the part that Bertazzoni Technical support recommended for 3 months and that didn't fix it. So, Bertazzoni is now recomending 2 more parts that have to come from Italy. They have refused to replace and said "we don't do that" Imagine saying that and thinking that is good customer service? I don't want this broken, lousy oven back and have had enough from this poorly run company that I am turning it over to a lawyer today and the comsumer fraud division in my state tomorrow....

I hope this helps you to decide against buying anything Bertazzoni makes and save your energy for more productive things. Having endless phone calls to someone on the otherside of the phone that doesn't care and won't make it right is BORING! I have a year and half more warrranty left....Maybe they are stalling until that is up!