Product review (5 stars): Great little machine.
I've only used it twice so far - but so far, so good. I'm pretty impressed with the washing action and the speed and efficency of the extractor...stuff comes out practically dry.

It seems like when the tub is full, the pump drains the water well, but when there's only a little water left in it, the drain hose needs lowered *waaaay* down in order to pump the last gallon or so water out...so you might need a jug set aside to help with that. Some people might be okay with that water sitting in the bottom til the next load, but I am not.

It's a little bit of a pain that you have to process every step of the load (cant walk away while it's filling, after washing you tell it to drain, move 1/2 the washed clothes to the extractor, extract, set them aside, extract the other half the load, put it all back in the washer, refill w water for rinse, drain again, re-extract 1/2 the load at a time again) but at least you get to do it all from home, and a little at a time, rather than lugging 30# of laundry to the laundromat and home, which can be a hassle for a lot of reasons.