Product review (3 stars): Wishy-washy dishwasher
Updated 8/4/14: I finally got a cleaner load when I switched to Cascade Platinum packets with Dawn!  A couple of times I found an undissolved packet but found if I run the hot water in the sink a few times during the auto cycle there's no problem.  I'm learning to deal with the bad rack design and can load it quicker.  Gave it 3 stars this time.

Original post:  I didn't get this thru Amazon because another store had a good sale and they had it installed.  We were replacing a 13 year old Maytag.  I'll just mention that we had problems initially due to the installers not balancing it and when we finally got it adjusted we thought Yippeeee now we can have clean dishes! Nope! So here are some facts about this GE non-dishwasher. And I have pix showing the mess!
THE PROBLEMS: The recommended detergent packets don't dissolve leaving a cement hard residue and the gel just slimes everything!  And the dishes are still dirty!
WHAT I'VE TRIED:
1. Increased the water heater to 125 degrees plus I use the Wash Temp Boost option.
2. I've tried all of the cycle options also and still the PROBLEMS persist.
3. Due to its poor design, with one of the utensil holders right in front of the detergent dispenser, I spend too much time arranging the dishes and utensil so I'm not blocking it! I hang a lot of utensils from the wine glass holder on the top rack and place very few on the bottom
4. Since there are 2 water sprayers for the top rack and just one at the bottom for the lower rack so I have to make sure I don't even put smaller bowls in the lower row close to the detergent dispenser!
5. I literally have to soak and wash everything before putting them in the DW.  My next step will be to just hand wash and use the DW as a drying rack!
So RIP old Maytag, I wish I could resurrect you!