Product review (1 stars): Terrible product
The product is terrible. The carrier dropped the product without removing the pallet - (AW Industrial Trucking - claiming that's what could only do, worst experience ever). Then, there are not many professional/service companies who can help to install this product. On the other hand, besides a thick user manual, there is nowhere to find instructions about how to unpack the product and how to install other parts that are shipped with the refrig. The worst of the worst is that there is no power when it wis plugged into the power outlet. Samsung service has to be called. Very funny and laughable, the service man showed up. It turned out that there is an additional switch inside of the unit (has to open the top to access the switch). The service man opened up the top and pushed the switch to turn on the refrig. Really? Really? If that is the case, this information should be provided in the user manual. What a joke! If it is a small enough I can carry, I would have taken this garbage back and slammed onto the Samsung's CEO's face. I hope Samsung is listening and making the changes. This is my first day using the unit and just cannot wait for more "surprises".