Product review (5 stars): Great service in resolving a problem
I ordered this unit because it was one of the few brands that will cool down to 34 degrees.  The unit arrived very quickly and looked good.  After waiting for 24 hours I turned it on and let it run for a couple of days.  Unfortunately, the unit would only cool to 38-39 degrees and then would warm to 43-44 degrees.  I contacted NewAir customer service and they quickly determined that this was likely a defective unit.  They gave me a return authorization for Fedex.  I repacked the unit and brought to a FedEx center.( I could have called for a pickup.). once the return was on the way the next day, NewAir shipped the replacement which I received two days later.  This one works fine. It cools down to 34 as advertised and holds temp.  My adult beverages are good and cold!

We all know that sometimes new equipment doesn't operate correctly.  What matters is how a company acts when things go wrong.  NewAir did the right thing be quickly replacing the unit with a working one and following up to ensure that I was happy with the replacement.  This is excellent customer service.
I would highly recommend this company and this Beverage Cooler.