Product review (5 stars): Love it!
The fan was broken when I received it, but it must have been during shipping.  It was packaged very well, but if it was tossed around I can see how it could have loosened the fan.  I had a handy man tighten it back up into place and worked like a charm. The picture does no justice.  Its really an awesome addition to our kitchen.  Absolutely love it.