Product review (5 stars): Perfect Ending
We were vacationing at my brother's vacation home in Yuma, AZ over Christmas, one of the guests wanted to wash some clothes in his new Samsung washer and when they decided to add more clothes they didn't wait for the locking mechanism to release so it broke (and it was Christmas). Since my brother brought all of his laundry with him to wash, while on vacation (about 10 loads) we really needed to get it fixed. The day after Christmas we contacted a local store for this item and they wanted over $75.00 for the part and several days to receive, so I gave Amazon a try and was shocked when they had the part (and it was only around $25.00) and I could get it in one day. The part arrived as promised, my brother installed it, we did all the laundry and everyone went home happy!!