Product review (1 stars): Like you have to turn the TV volume up in ...
After the initial installation, it seemed to make ice but the drain pump melt would not run.  Installers determined we had a defective pump on the new unit.  Additionally, water from melted ice ran directly out of the ice storage bin through the bottom of the unit onto the floor. The installer called a technician out and he disassembled the back of the unit to find Danby had not connected the drain hose from the ice bin into the melt off reservoir which caused the water to leak out the bottom of the unit onto the floor and the pump to not run.  Technician fixed that issue, verified the pump was not defective, and the installers completed the installation.

After running for a day, we noticed, 1) ice comes out in sheets not cubes 2) the drain pump is very very loud and turned off and on constantly,  3) stored ice melt very rapidly causing a slushy/wet ice quality.

In the manual there is a large bold statement which reads as follows:
IMPORTANT - THIS MACHINE IS INTENDED TO PRODUCE ICE ONLY.  IT IS NOT INTENDED FOR LONG TERM STORAGE OF ICE.  MOVE ANY EXCESS ICE INTO A FREEZER FOR STORAGE GREATER THAN 6 HOURS.

I've never heard of an under counter ice maker that was incapable of storing ice for more than 6 hours but apparently this one is.

There is another note in the manual pointing this out.  "USE THE ICE SCOOP TO BREAK UP SHEETS OF ICE THAT FALL INTO THE ICE BIN".

By far, the biggest issue was noise.  During the ice making cycle, this unit is order of magnitude louder than Sub Zero and Kitchen Aid units we have owned previously.  Ice melts quickly and the drain pump kicks on and off constantly.  During the pump cycles, this Danby unit is unacceptably loud....  Like you have to turn the TV volume up in the Family Room loud.  Think window unit air conditioner loud.

Based on the manufacturing defect that caused installation issues and initial use experiences, I contacted the Appliance Store and they kindly replaced it free of charge with a KitchenAid unit and we are now very happy.

BEWARE