Product review (2 stars): assistance w/ proper functioning of washer/disappointed and disatisfied shopper
recent purchase and have a concern that i am hoping someone will be able to address. i have the 0.9 cubic ft 6.6lbs PAN30SW washer. the washer appears to run fine; however the length of time it is taking to wash a load seems to be excessive. i choose the normal preset/program w/ the load size:2 which should only take about 30-35 minutes but instead the washer takes 2hrs before the load is done. can someone explain if i am doing something wrong when selecting the program/preset or perhaps i just received a defective machine. thank you in advance.

update:i've simply decided to return the item and purchase a different brand as i am dissatisfied w/ the purchased product