Product review (1 stars): NEVER AGAIN!  Do not buy Samsung appliances!
I bought this range new from Best Buy and if failed twice in the first year.  I had to call Samsung and deal with third party repair companies who miss scheduled days/times to get it fixed.  I ended up buying the extended warranty and since then it has failed 3 more times!  I have spent the past two days on the phone with Samsung customer support and have gotten nowhere!  This time the oven control panel has been out for a month and they said a repair company cannot come until a week from today.  At this point I don't want a repair, I want a refund or replacement!  I have never experienced worse customer service from a consumer electronics company!