Product review (5 stars): Fixed our problem.
We had gone without the use of crushed ice for several months.  It is hard to find a repair person where we live and the one or two we did find wanted an enormous amount of money just to look at the freezer. My husband and adult son studied the manual and decided to try to repair the problem.  We took a chance and ordered this drive motor.  They installed it in just a few minutes. They dumped out all the old ice and then added back a few cubes to see if it would work.  I was so excited when I heard the crusher start working and it has been doing fine since.  By the way, I read online that this hard plastic piece only lasts a few years for most ice makers. Remember that our only problem was that it would not dispense the ice (the bin stayed full of cubes that we would remove by hand).  If the dispensing is your only problem, most people could install this product easily.