Product review (1 stars): stay away, poor quality, lack of features, terrible customer service
We spent $5,400 (yes five thousand four hundred dollars) on this range. The product was a disappointment from day one. It lacks basic features such as auto clean and a temperature display. Last week it stopped working. The oven doesn't heat anymore. Fisher Paykel (DCS) customer service was the worst. No apologies, no I'm sorry, no remote technical support which is standard with other firms. All they offered was to send out a tech support ($95 for just showing up), and then diagnosing and repairing the issue. I have owned many ovens in my life. All have been substantially cheaper than this DCS range. All have lasted 10 years plus without any issues. I post this review for multiple products as they all include the same oven and my fellow amazon customers should be aware.