Product review (5 stars): Quality and good Customer service
I purchased this ice maker to use in my camper. It arrived in just two days from the time I placed the order. No apparent damage to the box when I opened it but unfortunately it was not making ice upon first filling the resevoir with water and turning it on. It made a loud grinding noise. I called the manufacturer customer service and told them about it not functioning at the first attempt. They diganosed the problem and sent a replacement within a week and paid all return shipping cost. This exactly how a consumer should be treated when faced with a defective product under warranty. The replacement ice maker worked as designed and will start producing ice within 15 minutes and you will have enough ice for 4 drinks within an hour. The only suggestion I might have for the manufacturer is that should ship this product with more packing material surrounding the ice maker to help prevent damage during shipping. Quality product and excellent customer service.