Product review (1 stars): Wouldn't buy again -- too many shortcomings
PROS:  Attractive exterior, quiet operation, gets dishes clean and very dry.

CONS:  Holds fewer dishes than my old Kenmore Elite.  No special holder for large utensils or odd-shaped items like thermal cup tops.  No exterior light to indicate the drying cycle is done (there's an annoying series of beeps which can be disabled).  An on-off switch and start switch both have to be pushed to begin a cycle, an unnecessary hassle. Design of the racks is very odd: the tines are at an angle, not straight up and down.  I guess the designers wanted better dish contact with the hot water and soap, but it's nearly impossible to load cups and glassware.  They simply refuse to fit securely.

Based on the high rating in Consumer Reports I expected a much better unit than this.

UPDATE:  I've had the unit for 14 months.  The soap dispenser won't stay closed,  and the rinse aid dispenser leaks out the back so I have to keep refilling it all the time.  VERY disappointing purchase.  Next time I'll stick with Kenmore.