Product review (1 stars): Finally rid of this piece of junk
Purchased this washer along with the matching dryer in February of 2007. The washer broke for the first time 28 days later. After being "repaired" the same problem arose one week later. Numerous phone calls to Whirlpool resulted in the same canned response: "We are sorry for your inconvenience but there is nothing we can do". Luckily we purchased the extended service plan and after three miserable years with this loud, unreliable, mildew-prone piece of machinery it has failed us for the last time. The rear bearing and dispenser motor went out at the same time. A repairman said the rear bearing failure is a common occurance. Surprisingly, the cost to repair the machine is more than we originally paid for it. We are being reimbursed for the replacement cost. If you are going to take your chance and purchase anything from Whirlpool, make sure you purchase the extendend service plan as you will need it at some point. My friends have had a laugh at my expense for several years listening to my tales of dealing with an uncaring company like Whirlpool, thankfully those days are over as I will never purchase another of their awful products.