Product review (5 stars): Love it, but the proof will be in how ...
This is the second one purchased. First one had no product service Protection Plan and the basket that holds the water cracked making it unusable. I had a friend who patched the basket twice, using silicone tape and glue. After it broke again, I bought a replacement basket. That lasted less than 6 months and so I bought a new machine with a Protection Plan. Love it, but the proof will be in how long it keeps working and if the same thing happens to this one.