Product review (1 stars): Service Unacceptable when you buy a LEMON!
This is my first time review of any product.  I purchased the New Air A1-215R in July 2012 for about $215.  It made twelve bags of ice great.  I loved it much to my husband's teasing of such an expensive ice maker.  Well, I did not use it again until November for the Thanksgiving holidays.  I should really say....tried to use it for Thanksgiving but it would not even come on.  I have called for a replacement and have been told that I now must send it to California from Texas and pay the shipping to only have the same defective product returned.  I had read reviews prior to purchase and thought I was investing in a quality product which is why I was willing to pay more.  I paid over $200 and doing the math each bag of ice would have cost $18 for a bag of frozen water.  Look local to purchase as there seems to be a lot of lemons out there in the ice machine industry.  Hope this helps as I am one very unhappy customer.