Product review (1 stars): DO NOT BUY GE!
I bought this washer & the matching dryer. In about 30 days the washer broke down. I spent two hours on the phone trying to contact someone about doing a return and all I got was passed around and given one phone number, then another, then another....
I was finally able to speak to a regional manager, John Sanders, and he immediately jumped on the defensive and was extremely rude. First, he told me they don't do returns, then he retracted and stated they only do returns if the customer is really dissatisfied and then they charge a 25% restocking fee, plus freight charges. WOW! You send me a defective item and then charge me when I want to return it. How do you like that for customer service?!

The washer filled up with water and then just quit working. It's only been used a few times. When you try to start a cycle, it just beeps and turns off. Also, it put holes in some of my clothes. The strange thing is, when I do an Internet search for consumer reviews on this item there are only a few and the majority of them are bad. All the other manufacturers have hundreds of reviews on their washers (all positive) and rate about a 4.5 out of 5 stars. It looks like no one is purchasing this washer. I also noticed that the few positive reviews on this GE washer have comments like, "Great washer and it didn't rip my clothes...." "This washer cleans my clothes really well and didn't damage them..." "My clothes don't get holes in them when I wash them." What odd comments. It sounds to me like all the positive reviews were written by GE employees and they're totally aware that the washer rips your clothes. Well, my cothes DID get damaged during the wash and they've arranged it to cost a fortune to return the appliance so the consumer will be better off just keeping it. I already paid over $2,000 for the set.

I think it's despicable to sell such a crappy product in the first place, but then to make it unaffordable for your customers to return the item is criminal! Go with LG or Maytag. They have AWESOME reviews for their products!