Product review (3 stars): My complaint here is that I purchased 2 year insurance that technically is only good for 1 year
I purchased this in Dec 2014 along with a 2 Year insurance warranty. The machine stopped working the first week of July. I called Assurion for the warranty and was told although the insurance is for 2 years, where the machine was less than a year old I would need to contact the maker for the manufacturer warranty. I was not able to get contact information from Assurion but was able to contact the maker via Amazon. It took a week for them to respond, but they finally did and told me to return the maker. I did have to return it at my own expense and they did finally send a new replacement. It took almost 7 weeks. My complaint here is that I purchased 2 year insurance that technically is only good for 1 year. Not sure if I would do that again. Although it did take awhile to get the replacement I did get it and it is working fine.