Product review (5 stars): We could not be happier with it
My kids gave this ice maker to my husband and I as a gift for our new RV.  We could not be happier with it!  It is very easy to use and very quiet.  We have had it about 6 months and the first time we used it, we had just arrived at our campsite and were still getting a few things set up inside our motorhome.  I filled it with water and 6 minutes later it dumped its first load of ice!  We were absolutely amazed!  We used it 2 weeks ago and at the end of our trip we opened the screw-on drain cap and removed the rubber drain plug to drain out the remaining water.  Somehow the rubber drain plug disappeared.  We put the drain cap back on, not even realizing that we had not replaced the rubber drain plug.  We used it again this past weekend and as we were cleaning up we noticed that the rug was wet ... it leaked from the drain slowly the entire weekend.  I immediately went online to find a replacement drain plug.  I went directly to the NewAir website and sent them an email.  They responded immediately on the next business day and asked me to call their toll-free number.  I spoke with a representative who took my name and number and promised to call me back once she checked inventory to see if they had any more rubber drain plugs in stock.  As promised, she called me back and I placed the order.  Customer Service was very helpful and responded immediately to my requests.  Very satisfied with this product.