Product review (4 stars): I hate to love it
Edit:  See update below.

I was captivated by the drawer idea from the moment I saw the machine and had to have it.  A dishdrawer was installed in 2004 and it just had its third service call since then.  The first two calls totaled about $700 and the third one is for $500, and I'm just about done with the brand.  The drawer design is great as I'm tall and don't need to bend over as much to load dishes.  I like the simplicity of the magnetic motor, and Fisher & Paykel was good enough to send a new motor without charge and out of warranty when one was damaged by a broken piece of glass that got sucked into it.  It was quiet in the early years but maybe it's me because it seems to have gotten louder over time.  I like being able to do small loads without having to wait to fill a traditional dishwasher, and during parties I can start one load while waiting for the other drawer to be filled.  I would give the dishes a quick rinse before loading and rarely had a problem getting them clean that didn't have to do with a loading fault of mine.  Space for cookie sheets and larger pots can be a bit smaller than a traditional dishwasher, but the convenience of the drawer design was worth the occasional hand-washing.

I really loved the machine but the latest repair estimate has me shopping for a different brand while trying to justify buying another Fisher & Paykel because of the reliability and price.  Servicing the machines is spotty since most repairmen don't know them well, and getting parts all the way from New Zealand takes longer than If they were stocked at least in my county (the U.S.).

It's said a dishwasher can be expected to operate for 10 years and I got seven plus an extra $700 in between, so I'm not sure I want to stick with the brand, especially after so many recent negative reviews.

Update, Feb. 11, 2013:  Since installing a replacement dishdrawer in November 2012 the new machine has worked flawlessly after a warranty repair one week after installation.  I also need to update the service comment - F&P now has qualified repairmen and parts are stocked in the U.S. - two changes which are big improvements in my confidence in the product and repair times.

The new machine was professionally installed, which makes a big difference in its performance and is highly recommended.  The installer also offered advice on how to get the dishes really clean every time:  the higher the water temperature the cleaner the dishes because the detergent dissolves and cleans better and the grime on the dishes wash off cleaner.  He said NOT to use the Eco setting because it doesn't get the water hot enough, and for the best results, to have heated water flow into the machine from the beginning of the cycle and not depend on the machine's heating element.  The advice has served me well.