Product review (1 stars): Failed after 4 months of use. No Support or Replacement/Repair options.
While it worked well initially it failed unexpectedly after only 4 months of use. There has been no response from Knox either via email or via contact information on their website. No help via Amazon either as they direct you to back to Knox. If you do plan on purchasing an ice maker of this design, I would suggest going with a manufacturer that has a reputation for customer support as with Knox there is none.