Product review (1 stars): Biggest waste of money
We have owned and operated this washer for 2 years.  It is the biggest disappointment and the most frustrating piece of equipment I have ever used.  DO NOT BUY this machine if you want to retain your sanity and money.  We live in Colorado and have had service people out several times with no longtoerm succes in fixing the problem.  Yesterday we contacted the area manager who stated'give us your credit card number, the charge is $200 for a service call.  That is what we can do for you'.  Therein lies the money pit.  Here are some other very specific issues I can provide: 1. It is considered a large capacity, however, I have never been able to utilize the size, hence...fill the tub, because too many clothes will set the unit in UE (unbalance).  This also occurs if you wash too few items.  When this occurs this is what happens: 2. The machine is programmed to unbalance itself by refilling and attempting to respin.  After several attempts it will shut off.  Hence money pit number 2; it is not an energy saver and will increase water usage and cost.  The only way for me to ensure that a load makes it through an entire cycle is to monitor exactly what I put in, which is no more than 1/2 the tub size, and to 'babysit' it by watching for the UE, manually readjusting the load myself.  Biggest waste of money I have ever spent.  Save yourself the anxiety and frustration and buy a different brand and technology.  In addition, LG customer support is non-Supportive.