Product review (1 stars): At first we were very happy with it
Bought this based on reviews.  At first we were very happy with it.  The ice cubes melt/shrink if left in the machine, but that wasn't that big a deal.  The family and kids loved it overall.
After 5 months it stopped working.  The tray full light comes on, when the tray is empty.  No customer service info readily available through AMAZON or on the web.  Eventually, after a lot of work, got the contact for the service/warranty.  Never got a live person and never got a call back or email response.  Several months later, finally got a live person, but was told that the device was one week over the warranty period (4 months after we had first contacted them).  AMAZON should not let this product be sold without the warranty information and the customer service for the seller being readily available and transparent.