Product review (1 stars): Regrettable Purchase
This purchase was a regrettable mistake that I made. I bought the Samsung clothes dryer because I had such a good experience with their TV. It does dry clothes, but what a pain to use, and a risk to my clothes.

The sensor dry in my opinion has only been useful when drying towels or large loads. It doesnt work nearly as well as my sensor on my 40 year old kenmore that I got rid of.

I have used this machine for over four months now and am totally dissatisfied with it. Its a hassle to use because the sensor dry feature in my experience is super sensitive to fabric weight and load size. I mean SUPER SENSITIVE, and if you don't get it right you have to fiddle around trying to finish drying, or worse it may just shrink the clothes by frying them. Mine is biased to over drying the clothes big time and Samsung advises that is my fault for not getting the load size figured out correctly. And,I can not envision myself ever needing to use very dry or more dry.

The thing that makes it worse is that the manual timer is extremely limited. Its called manual, but the only four choices you have are 20, 40, 60, or 80 minutes. So, I tried using damp dry so as not to shrink my long sleeve shirt sleeves. Ive had a lot of experience washing and drying over a thousand loads of laundry and Im pretty good at estimating the amount of time a not dry enough yet load will take to finish drying without shrinking my shirt sleeves, but there is no way to select anything less than 20 minutes with this machine.

When I first started using it (before I knew I had to be careful) the dryer shrunk a load of my long sleeve shirts, and fried a load of my underwear. I always wash my shirts separately and my underwear separately.

In summary, The automatic sensor dry is not something that can be relied on to take the effort out of drying your clothes, and the manual timer is very limited. Its a real hassle to dry anything other than towels or a big load of rugged clothing. My poor experience with Samsung service will be considered when deciding on whether to purchase other Samsung products.

For those who are interested there are more details below:

I am very dissatisfied with the performance of the automatic sensor dry. I tried to return or exchange it with Best Buy right away but they would not do an exchange, and referred me to the manufacturer who I promptly called. Samsung quickly sent a repair tech out, and the only thing he did was start the empty dryerwatch as it ran for a brief time and shut off. Then he said it was operating normally and there was nothing wrong. That was it. He did not test anything more, and never even brought a tool box or any instrument in. I continued to call Samsung and was eventually, after much time on the phone, placed in contact with a supervisor, who continued to tell me it was operating as designed and they also denied my request for an exchange.

A minor annoyance that was not noticeable until I began to use the machine is that when its leveled properly nothing will stay on top of it while it is running. The top tappers off quite a bit at about 9 inches from the from of the unit and there is no lip at the edge. Anything set on top will fall off the front. The paint durability of the top from a scratch perspective is poor. It is really very soft and the top of the machine scratches so easily. I bought a rubber mat with enough friction on the bottom of it to stay put, as well as to protect the paint from scratching and that issue is solved. Samsung obviously doesnt want me to set anything on top of the machine.

On the positive side, the filter size is generous and is easy to clean, the machine is an attractive design, the wrinkle prevent is a convenient feature and works well, and the paint color is a pleasing modern white.