Product review (4 stars): Great Product!
As I sit here writing this I'm enjoying an ice cold Sam Adams on tap!  I've always prefered draft beer when out at a bar or resteraunt but didn't think it was realistic at home until a few months ago.  My wife and I converted our "formal" living room to a game room, complete with pool table, pinball and various other games.  Once we had everything set up my wife (I'm so glad I married her) suggested I get a kegorater to complete the room!  I was a bit skeptical at first but why not, already got approval from the boss!
The Smart+ came a week or so later w/o incident.  Setting it up was pretty easy, the instructions could have been better but really not much of a problem.
The only reason I'm not giving five stars is there was a small issue with the temperature control, it wouldn't stay cold enough.
I contacted customer support and was pleasantly surprised at how attentive they were.  The rep I talked to, Steve, walked me through a very simple adjustment, took about three minutes, which worked like a charm.  He even gave me his personal cell phone number and encouraged me to contact him if I had any other problems!  Much to my surprise he followed up with me a few weeks later to make sure all was well!  GREAT customer service!  I highly recommend this product to anyone.