Product review (3 stars): Nothing like my old beloved Speed Queen washer
I bought a new 2018 TR500WN a couple of months ago and I'm not pleased. The reviews said that it didn't have a lid lock so I looked at the reviews because my new one does and they were from 2016. I had to leave my 2015 washer when we sold the house and I would not do it again! The "new" model has to comply with the EPA so there is an annoying double lid lock. Someday I will rip off the lid forgetting I have to wait for the second "ping". The agitator of old was great this one "pushes the water through the clothes" and does not really agitate. I read the instructions manual which recommended the Eco wash and the Auto fill. It did say that when using this cycle with fabric softener to add an extra rinse which fills the tub. I forgot. My new towels are stained because the softener didn't rinse out properly with the spray rinse and the dryer set in the stains. So I used the full fill but still not clean so I added more soap. Still not clean so I called customer service and he said never to use the Eco wash because the rinse is just a spray to save water, to use 1/4 cup of HE detergent and to use the Auto Fill. I have done all those things and it is better. Is it in the class of the older model?. No.