Product review (5 stars): No more UL (Uneven Load) Conditions!
After installation of the new suspension kit, the first of many loads successfully completed without the drum banging around during the spin cycle and stopping due to uneven load condition! Prior to the fix almost every load resulted in an uneven load condition. I have a high degree of confidence at this point in time that the issue is fixed. However a question remains as to whether I really needed a new kit to begin with. For all but one of the rods, as soon as I unhooked it from the top plastic bushing (located on top of the washer), the rod dropped freely to the floor with little to no force. However as I began removal of the right-rear suspension rod, I noticed that the rod seemed to be jammed. Although the right-rear rod has a bracket with a small hose attached, I had already removed the bracket and made sure nothing else was preventing the rod from freely moving downward towards the floor.  A modest amount of force was necessary to get the rod to move downward. Moreover the rod bushing mounted to the tub was a bit difficult to unsnap and remove for this particular rod. I suspect that the suspension spring on that rod was bound up on something on the lower part of the tub. The spring is not visible from the top of the unit making it impossible to visually identify the cause. A good bit of force applied to the second tab of the suspension-rod/tub bushing was necessary to disengaged it. The suspension rod was still snagged on something. After fiddling around with the rod, applying pressure and force in various ways, the suspension rod finally broke free from whatever it was that was hindering its movement. The rod finally dropped down to the floor freely.

An inspection of the old rods and bushings did not reveal any obvious defects or damage although the grease had all but dried up. Thinking back to when the problem began, I suspect that the uneven load condition may have started after I had to remove the water pump to dislodge a quarter that made its way through the basket all the way to the pump {that's another design-flaw story altogether...}. During that process, I had tipped the washer forward at about a 45 degree angle to allow removal of the pump. I suspect that the spring bushings on the right-rear suspension rod may not have re-seated properly and/or got snagged on something during the tipping process. If your uneven load conditions started after a recent repair, it may be that the suspension rods are ot seated properly.

The bottom line is this. If you have more time than money, you may want to try reconditioning and re-seating he rods (one at a time!). You can find instructional videos that will show you how to remove the rods on YouTube by searching for "Cabrio suspension rods". To recondition each of the suspension rods, begin by removing the rod and cleaning the old grease from all of the bushings (my washer is about 10 years old and the grease was dried out!) including the bushing on top of the washer as well as the bushings on the top and bottom of the springs. Inspect the bushings and make sure there are no visible signs of damage (cracks in the bushings, etc.) or excessive wear (plastic shavings or indentions that don't appear to be part of the bushing's original design). If you suspect damage or excessive wear, get a new replacement kit. If the rods appear to be in good shape, continue by applying new grease to the bushings (lithium or any type of all-purpose grease) and reinstall the suspension rods. Again, do NOT remove more the one rod at a time! The suspension rods are a bit of a challenge to remove without long skinny arms. Knowing what I know now, I would have likely reconditioned the old rods since there were no visible signs of damage other than just dried out grease and the fact that one of the rods was caught on something presumably from prior maintenance that I performed. However, if you have more money than time, just buy the kit, install it and see if that fixes the issue.

Neither reconditioning the rods nor installing this kit is a guarantee that your uneven load will be fixed. However, there is a very good chance that it will as has been the case for me and many others. Finally, do NOT give this kit a bad review simply on the basis that it did not fix your UL issue. This is like giving an oil filter a bad review because your car still wouldn't start after installing it  replacing the oil filter has nothing to do the cause of your car not being able to start. Plainly put, if installation of the new rods did not fix your problem, it is highly unlikely that the cause is related to a faulty suspension rod kit. If your UL condition persists after installation of the new kit, make absolutely sure that the rods were installed properly. It only takes one of the rods to be improperly seated within the bushings (spring bushings or top mount bushing) to cause UL conditions.

I had set my expectations prior to installing the kit that there was a chance that it would not fix my issue. The kit was my "best guess" based on what other people have experienced. Quite honestly I would have been exceedingly frustrated if this did not fix my issue however I would not have given a bad review because I had simply because the rods did not address the issue. Luckily, the rods fixed the issue for me.

Best of luck fixing your UL condition!