Product review (1 stars): Not sure the bigger waste, the money for the unit or the time it takes to get service if something goes wrong...
Ditto Josephine! Ice maker is defective on these units. When Samsung says they want to redefine the way your refrigerator works they aren't content with just putting a flimsy metal door with not enough insulation to keep the foods there consistently cold. Whether you like it or not they are going to redefine how you take your ice... Want cubes? Well they will give it to you crushed... or not at all... Learn to like it because they say so! Good luck if you have any problems. My experience with customer service involved a lot of them quoting their policies on what I was allowed to have fixed and offering no other solutions!