Product review (1 stars): Could not be more disappointed in this product and company
Could not be more disappointed in this product and company.  Decided to go back to old school and take advice of store and my repair man that this was a great product.  I have had it 2 1/2 months and made one payment so far and it started smoking and making a weird noise.  Long story short had man out to see what was going on and he said transmission is bad which very rarely happens.  I spoke w/ Speed Queen as the smell is so bad I'm afraid it won't go away and being it is only 2 months old obvious defect wanted to replace it. I worry safety issue.  They refuse and said they would only replace the transmission.  I can't believe with the short time I have had it they wouldn't want to take some customer service and safety issue and replace it.  What will go wrong next - is this a lemon?  They refused.  If they have old school appliance they should treat customer service like old school where they actually care about the customer.  If I got bad food at least Mcdonalds would replace it.  Unfortunately they have so many customers losing one I guess means nothing - not a way I want to start out with a $900 product.