Product review (1 stars): The worst washing machine on the planet, and quite possibly in this universe
I don't normally write reviews, but I'm compelled to warn others against buying this washer or the matching Maytag dryer.

To preface this review, we owned a Maytag Neptune washer and dryer (about $2800 together).  The dryer was perfect, but the washer died many times and after the warranty was up the repair bill would have exceeded $800.  There was a class action lawsuit about these models but we missed the deadline.

The sales guy told us that the Neptune fiasco drove Maytag almost out of business and it was purchased by Whirlpool.  We were told to not expect any more problems with Maytag as Whirlpool makes great applicances.  This has turned out to be laughably inaccurate.

First off, the washer is LOUD.  On spin when new, you could not have a conversation next to it.  Compared to our new Samsung or the old Neptune, it was easily double the noise level.  Even during the normal wash cycle you could hear the clothes rattling around.

Both the matching washer and dryer have one very annoying function; on both, you have to hold down the 'start' button for 3 seconds before it starts.  Doesn't sound like a big deal but it gets very irritating after a while.

Lastly and most importantly, this and other matching maytag washers have a defect in the bearing.  Ours went out at 8 months and the part is on back-order for weeks.  Other reviews mirror our experience.  This is a common problem with these Maytag washers, the parts to fix are NOT available for weeks even under warranty, and the replacement part is the same as the part that went out.  This means it will be YOU paying for this fix after the warranty is up.  If you bought this washer and the spin cycle keeps getting louder and louder or you are hearing 'pops' from the washer then your bearing is on the way out.

In regards to the dryer, our first dryer vibrated so badly empty that it sounded like we were drying 12 pairs of shoes.  It was exchanged for another and it vibrated only slightly less.  Our previous Neptune Maytag dryer was almost dead quiet, and now our new Samsung is the same.

After the Maytag Neptune fiasco and this washer and dryer, we are done with Maytag and Whirlpool (which owns and makes Maytag).  It's a shame as they both used to be great manufacturers of great appliances.