Product review (4 stars): Great ice maker prone to a fixable problem
This unit is prone to developing a crack in the ice making tray. This prevents the motor from turning the tray through it's full excursions so that the actuator buttons controlled by a full range of motion do not get depressed. The ice maker can't work. The fix is to order a replacement tray and exchange it for the cracked one, a relatively easy thing to do.