Product review (1 stars): Oven arrived broken.  Dacor not helpful...yet.
When our installer removed the packing material, he saw that the oven glass was shattered. Dacor said they would fix it, but wouldn't tell me how. I had to call the local repair shop to see what parts were being shipped. Only the glass! Not even the whole door. The idea that they would take apart and reassemble a brand new oven and consider that acceptable service makes me angry. This is supposed to be a high end company. I responded that this was unacceptable since the oven had obviously been dropped (shatter pattern spreads from the lower right corner of the glass) an might be a safety hazard. No response yet. I'll update this if/when I get a response.