Product review (1 stars): zero stars
This washer has been a nightmare from the start - we bought it in 2012.  It's an inferior machine, fell apart six months in - the fins fell off during a wash cycle, creating a mess.  The replacement washer that Whirlpool provided did the exact same thing.  After that, they sent us new fins every six months and let us deal with the repair ourselves.  Sometimes the fin replacement works, sometimes it doesn't, so we have to pull some teeth with Whirlpool to get a repair guy to come out and make it right.  Weeks of downtime during which we have to do all our laundry at the wonderful laundromat.  Right now, the washer isn't working because of, you guessed it, fin failure.  Fin replacement didn't work, so we had to go through the long grim haggle of getting Whirlpool to send a repair guy out to look at the machine.  Of course, we have to take off work to be there when he comes.  His verdict: tub cracked, need tub replacement.  New tub arrives in 7-10 business days.  A $1100 repair.  Will Whirlpool pay for it?  Maybe.  NEVER BUY WHIRLPOOL