Product review (4 stars): but after 20 minutes unplugged it worked fine for a hour or two then the samethng happened
i read the reviews of several ice makers.  many posted they stopped working after 3 or four uses.  that has happened to me, but i always was able to restart it.  usually the diagnostic says empty, and it won't move from that.  it was frustrating, but after 20 minutes unplugged it worked fine for a hour or two then the samethng happened.  i would then unplug it for a10 to 20 minutes, shake it and it would work.  this leads me to conclude for my model/machine,the water intake line freezes and blocks water intake.  so i run the machine for about an hour unplug it to warm up the water line, the restart it.  it has not failed since.  it is good except for the water line issue.

2-21-2017

supplemental.

there is a problem with the intake valve.  i discovered that rocking it front and back side to side will unstick the intake valve.  sometimes if it is stubborn, i have to pull the plug at the bottom to drain the reservoir, then rock the machine.  refill start the machine.  the valve usually un sticks and it works for a long time until the valve sticks again.