Product review (1 stars): Very disappointed
The lower rack from my Maytag dishwasher rusted and many of the spokes broke off.  The Whirlpool part I ordered online after adding the model number was received with no directions and no water tower.  After several attempts in trying to reach the company by email, I was told I entered an invalid number.  I actually took a picture of the model and serial number from the machine itself and sent it by email to them.  After more emails, company finally agreed the number, in fact, was correct.  Next, they told me to take off the water tower from my old rack and place on the new one.  Very difficult to remove and one of the clamps broke off.  Very frustrating not having any directions, no water tower and multiple emails repeating the same information!