Product review (1 stars): Do Not Buy Viking EVER NEVER Don't Do It
You will be unhappy with ANY Viking appliance you buy. Before I bought a Viking Refrigerator and Stove I had never seen an appliance repair person in my life. I am now on a first name basis with at least 3. Once it goes out of warrenty prepare to take a course in appliance repair and part hunting. If it was not for the Internet I would have had to throw both out long ago as the parts are super hard to find. I have taken the freezer apart so many times to defrost it I can do it in my sleep. Why should you have to defrost a $7,000 refrigerator.

If you want to replace the burner that never worked right from day one you need to by a special tool from Viking for a mere $100, actually cheap as far as fixing anything on a Viking product. The tool is in stock, the part forget it, go to a junkyard and take off of one that was dumped out of frustration.

I sent a letter to the NEW President of the company and didn't even get a boiler plate response from him.