Product review (1 stars): Super disappointed
This was great while it lasted, but I expect it to last longer than 6 months. We had it professionally installed in October.  It stopped working a month or so later, but the plumber came out and fixed it and it worked again until May. The troubleshooting guide yielded no help, so we called our plumber again who basically said the pump stopped working but he doesn't understand why.  We'll see how the customer service is as we are just now working on what to do at this point. Apparently it's just not well made to work and last. Extremely disappointed that we spent this much money on a product that isn't worth much.