Product review (3 stars): Good ice maker, but a beast to deep clean.
I bought this ice maker to replace one that had stopped working. It is a bit bigger with a 28lb per day ice capacity, and offers a bigger ice container than the previous counter top ice maker. We do enjoy having more ice readily available as a family of 5 we would go through ice so fast and our older ice maker baset didn't hold much ice. This ice we can easily fill 5 glasses full of ice and still have some left! From time to time througout the day we do break the ice chunks up in the basket as the ice comes off in a brick like cube, but it doesn't take much strength at all just a tiny tiny tap to get it broken up. The ice is clear as advertised which is nice as it does have a cleaner taste to it than the foggy ice does. So all in all this ice maker is wonderful. It is fast and makes wonderful ice.
The reason I'm taking off 2 stars is due to the ease of cleaning this bad boy. About every 2 weeks a pinkish film starts to appear in the ice machine which is nasty and definitely not safe. You can not take the machine apart and get in there to clean it easily either. So I have to take it to the sink and drain the tanks, which only the bottom tank has a drain for. So you get to turn this bad boy upside down to drain the top, and it's not exactly light either. Then you get the daunting task of trying to scrub everything down and then you have to rinse it which includes several more upside down dumps. Nothing is removeable so you will need to find a tiny but sturdy brush that can reach around and behind things to scrub it. This also is an issue to me as you can take the hoses out that that water runs through for a proper cleaning.

Overall a good ice maker, but an absolute pain to clean. Change your water often and rinse out to help reduce the time in between major cleanings.