Product review (5 stars): Love mine...wish I would have added the second for shipping cost
I ordered one 4 months ago.i did not get the second one for the shipping cost, but boy do I ever wish I would have. Mine boils water in the steamer Very quickly. I will have to time it, but I know it was within 2 minutes. The temps have NOT been an issue for me either. I use mine very day and now am going to have to order another. I have a Nuwave oven and when my burners on electric range started to have a mind of their own I decided on induction. I now have a second burner on my stove going , so I know that I definitely will be ordering another PIC. Maybe you just got a lemon!