Product review (5 stars): That there is a pathway to contact someone if needed.
First, thank you very much for contacting me.  I am a new Prime member and I was concerned as to what I would do if I had a problem with the type or operation of the filter. I didn't have any problems at all.  BUT....it is really nice to know I had direct pathway if needed.

The filter was easy to install and is working well.

Thank you!

Ernie Neal