Product review (1 stars): Noisy, slow, limited settings,and terrible customer service
I'd advise doing a whole lot of reading up before you purchase this washer and dryer set. I'm not sure how it manages to get positive reviews. It came recommended by our local retailer, but we have had it for 7 months and have had repairs done 3 times already--the drain pump on the washer twice after it was grinding and moaning loudly, and the lint trap and imbalanced drum on the dryer once. I'm sure the washing action is as good as any, but both machines are extremely loud (far louder than the 15-year-old set I replaced). The pump and water flow in the washer are loud, and the spinning is extremely loud; I have never dared to use the max spin because using high spin vibrates the room below and next to the laundry room. The wash cycle often takes longer than it says it's going to, and the choices for wash settings are limited and frustrating. After one of the times we had it repaired, the signal when it's finished will not mute and beeps repeatedly when it's finished washing. The dryer also is loud both in terms of the motor, a rattling which sounds like something loose inside the back, and the clothes tumbling inside the machine. It seldom finishes in the time it states at the beginning of the cycle, and the normal dry setting leaves close very damp, so I have to use at least high dry setting. The setting options on the dryer are also limited and frustrating. The users manual says it's limited to prevent damage to clothing, etc., but I have never before in 25 years of doing laundry ruined clothes because of the way I chose to set my washer and dryer. I've contacted Electrolux twice and attempted to leave a negative review on their site, but the review was not posted, and I have never received any response from Electrolux. If I could return this set and buy something different, I would do so without hesitation!