Product review (1 stars): HORRIBLE COMPANY!
Purchased washer/dryer on Wednesday. Called them because of a price difference between what Amazon had and what their site had. Customer service said she would look into it and get back to me. She never did. Instead she called Amazon to have the price corrected on their site. Spoke with a FANTASTIC representative on Friday and explained my problem. She honored Amazon's original price and issued me a credit for the difference. She then CALLED JB Hunt, while I was on the phone, gave them the order number so that the install could be added to my delivery AND found out when they were supposed to deliver it to me on Monday. JB Hunt, again, never called as promised to let me know. Monday delivery scheduled between 8:45am-12:45pm....never got there until 2-2:30pm and NO INSTALLATION LISTED on the work order!  I was away camping with my kids and had to come home early to deal with this! Supervisor at JB Hunt (Guy) tried to pass off the issue on Amazon for "Not notifying them of the install purchase"!!! I called Jay at Amazon to tell her the problem...she not only spoke with Jennifer on Friday at JB Hunt to tell her about the install purchase, she also called Monday morning to verify that it was going to take place (spoke with Melissa).  JB Hunt REFUSED to send the parts the delivery guy needed to do the install, nor did they approve the delivery person to go and get them at Home Depot. They are not concerned with customer satisfaction at all!!!  I even told them I would be leaving negative feedback PLUS contacting the Better Business Bureau and they couldn't care less. I would NEVER do business with these people again and highly intend to spread the word to everyone I possibly can to not do business with them either!!!  HUGE HEADACHE!!!!  Amazon is a WONDERFUL place to do business with and go above and beyond to make their customers happy. I sincerely hope they change who they use for installation because this company is the worst place I have ever done business with!!!