Product review (4 stars): GREAT WASHER FOR BIG ITEMS
My last whirlpool I had for 22 years, and still works to this day. I know it's at the point that I need a new washer, and I needed something that could handle blankets, comforters and pillows which my top loader could not do. So I bought the Whirlpool Duet. I first read all the reviews then went to ABT appliences in Chicago. I bought the extended warrenty which I was told 3 repairs and it is replaced. SO with that behind me I bought the washer. I average about 5 loads a week, never had a problem with it. Works great on large bulky items, only complaint ground in dirt items don't come out as clean as with a top loader, was told this is normal with front loaders. This washer is very quiet, the clothes come out with just minimal drying time, this is where the saving comes in, less drying. Was told By ABT keep the door open when not in use to prevent mold from forming. Instead a bought a washer fan, which constantly circulates air inside the washer and prevents any mold from forming, and I can keep the door closed.( can be bought on line for under 30 bucks and is quiet and you never know it's on). I have never had a problem with any of my Whirlpool products, When it was time to buy a new fridge I bought a LG, was stopped working the first week, the store took it back and I got a whirlpool, 5 years old and still works great. When I see these neg ads I wonder where people bought there items. Remember big stores like home depot, lowes only care about selling you an item. If you want true customer service then go to ABT, or Sears.