Product review (4 stars): Very Pleased
After reading several reviews, both good and bad I decided to purchase this ice maker and give it a try knowing full well from past experience that Amazon would resolve any issues should they arise.
The unit came well packaged to protect against shipping damage and all the necessary parts were included.
I decided to use a copper line instead of the supplied plastic but it was because of personal preference and not because I thought that the plastic would fail as I have used plastic lines in the past without issue.
I do admit that the location or orientation of the connection fitting at the rear of the machine makes connecting the water line more difficult than it should be I feel that it was a relatively simple task and personally saw no reason to hire a professional plumber.
I placed the icemaker in my basement so it is out of earshot and can not comment on the noise factor that some folks have mentioned but I can say that once it was connected and cold enough to produce ice it has been working exactly as it should.
Had the ease of connection been a little better I would have given this a full five star rating.