Product review (1 stars): Very disappointed
I replaced the 2 igniters in my gas built-in double wall oven about 15 years ago and it worked fine until a few weeks ago when the upper oven went out. I realized I needed to replace the igniter again. Last time I removed and brought the old igniter to a local appliance repair shop. They had the part and I handled the replacement. This time I would check out Amazon.

I was very happy to find this igniter on Amazon was listed as compatible with my oven and it looked identical. Based on some of the reviews I read I ordered 2, just in case. Received the order within a week. Upon opening the box, one igniter was already broken into several pieces, glad I ordered 2. The dark ceramic tip is very fragile and can easily break. I switched out the igniter and it fit fine. I turned the power back on, turned the dial and the igniter did not light up. Now what ?

Needless to say I am not very happy with the outcome. Looks like my wife was right, I should have called in the repairman right from the start. Now her oven works fine, he said the igniter I ordered thru Amazon did not carry the proper power to light the gas. The igniter he installed is identical to the one I ordered thru Amazon.

Live and learn. Does anyone know if I can get a refund thru Amazon ?