Product review (1 stars): Quit working after 2 years and no response from customer service
Originally would have given this 3 stars.  It's nice that you can hook a water line to it so everything is automatic.  It did a good job of making ice fairly quickly.  The control panel and display are extremely cheap and very often pressing one button actually triggers the response of one of the other buttons.  Once everything was set as needed, no problem, but if you had to change any settings it was a 5 or 10 minute ordeal to get it to respond to the correct button presses.

The reason I have downgraded this to 1 star is it quit working completely after barely 2 years.  We paid $300 for this and would expect it to work longer.  I have tried contacting customer service for help on if there is anyway to repair the unit but have gotten no response.