Product review (5 stars): but functionally this has been fantastic. It's super quiet (except when the hose spits ...
Ours came with a dent in the top-back-right corner, but functionally this has been fantastic.  It's super quiet (except when the hose spits water into the sink), works very well, and if you were to look and feel at the components inside you'd be shocked at the build quality outside that allowed it to dent from the factory - the inside is of similar quality to a Bosch we had at a previous house, better than many built-in units in my opinion.  There are some design considerations with the rack that confuse me, why certain portions are higher which seem to serve no functional purpose yet limit what items fit everywhere.  But for the price, and considering that there aren't really any obviously better options, it's a pretty easy 5 star item.