Product review (1 stars): looks nice, easy to install
Bought a month ago at same time I got a dishwasher and a gas cooktop, dropped about 6 grand total, and finally after two weeks got around to installing, looks nice, easy to install, slid the old unit out, slid the new unit in, connected wiring, pretty simple, one week later the micro quits working, I don't think we have even used it more than twice, no it turns on, the lights come on clock starts and ticks down but no microwaving happening. Called the store, who referred me to a local repair place, they don't service anymore, called back, second doesn't help, gave up called Frigidaire and asked if any ideas, they had none other than ... "did you read the manual, what does it say if this happens" I am paraphrasing, asked for a service guy, it is going to take 3 weeks. Going to call and see if I can return and get a different unit. Unit might be ok, who knows, but some of the worst customer service I have encountered, you could tell by her attitude she just flat didn't care.