Product review (4 stars): Well, I saw the spinner timer didn't work when ...
Well, I saw the spinner timer didn't work when I tested the washer with the first small load. I thought I could deal with that. I'd just have to keep an eye on it. No problem. Then on the 4th load a few days later, the water pump stopped working. Both the spinner and the washer now have water in them. I'm not sure why the spinner does except maybe from the towel that I put into it. The spinner spins, but the water stays there, so nothing is going to get dry in it. I hoped this would be a solution for not having to go to the laundromat as often, but I seem to have gotten more problems than solutions.

UPDATE:
I contacted customer service and they were very professional and friendly. When I tried the washer again in order to send the seller a video to show the issues, the washer and dryer worked perfectly. The timer worked even though it had not worked at all since I got it. I'm not sure what happened. Maybe I didn't have the lids completely closed the first time? I don't know. lol But I'm updating this review, because everything is fine now and customer service was so great.