Product review (1 stars): Don't buy this washer
This washer was highly rated before we went out and bought it and unfortunately it did not measure up to it's rating. It does not clean the clothes as well as the previously owned top loader.

We suspect that this washer does not use enough water to do the job properly. So, we tried to use the setting with extra water without success. We now pre-wash everything which requires two kinds of detergent, a HE dry powder and HE liquid with semi-success. We now add bleach to all of our white's which does work somewhat. We've tried to reduce the amount of detergent and increase the amount of detergent. Heavily soiled, clothes just do not get clean.

Another problem with this washer is the length of time it takes to complete a wash. It can take 4 times longer than the top loader we used to have. The problems do not end here. This washer was sold to us promising that it would be able to wash a queen size comforter. It does, but it often does not go into the spin cycle, especially if you add a few extra pieces of laundry to it.

This machine is way too sensitive to unbalanced loads. It simply refuses to go into the spin cycle. It takes removing any additional clothes added and sometimes repeated unloading and re-arranging of the comforter to get it going.

Think about this; you've got to take out and re-arrange a sloppy wet comforter just to get it to start the spin cycle. You might think this would be the end of the problem. NO!!!! To get it back into the spin cycle you have to reset the washing machine to a rinse cycle. Therefore it is wasting water just to get it back to spin dry the comforter. -----

We wish we had never bought this machine and kept the old "water wasting" top loader. We have not had any of the smelling problems though because we keep the door always wide open to air dry the washer after it has been used.

Don't buy this washer and don't let anyone tell you it's your water. Our water is extremely soft and should work with any washer. I hope I was able to warn some people with this true and unbiased assessment.