Product review (5 stars): Washer a Dream....Shipping a Nightmare
Unit is quiet and efficient.  The clothes are almost dry by the end of spin cycle.  Holds a lot of laundry.  I had a hard time getting the unit so am really glad I like what I finally got.  The third party used to order (Gerhardts) didn't delivery the first shown date and told me it was out of stock.  I cancelled the order and ordered another washer from another dealer.  Low and behold I get a "shipped" notice from Gerhardts.  I had to scramble to cancel the second order so I didn't receive 2 units!!  When I tried to call Gerhardts to see if they had really shipped I was transferred to no less than 5 people before the last one "transferred" me to dead air.  I called back and got someone who was kind enough to find me the "right" person who "was new and not sure how to find my product".  She did find me in the system and let me know that my product had indeed shipped (of course, when I got my notice from the delivery company, the item had not actually "shipped" for two more days).  That put me almost three weeks beyond the first delivery date when I could have had the second washer guaranteed in four days after the order.  I learned a hard lesson (and also found out how many clothes I have) to not order large appliances from Amazon.  I have NEVER had so much problems getting a product from Amazon.