Product review (5 stars): Great machine. Love it.
This is the third one I've had. Like anything else, they wear out after a year or two. The current one is going on 3. Check the water level, turn it on and it's spitting ice in about 6 minutes. It keeps up with our rum & cokes. You have to dump the water every few weeks to keep it clean but that's about it. We turn ours on every morning and let it run. The ice clumps together sometimes but is easily knocked apart.