Product review (2 stars): Lots of problems with the NXR 30"
I bought my NXR 30" in fall of 2010. When it works, it works great. HOWEVER, just shortly after the 1 year warranty expired, I noticed several spots in the oven where the porcelin paint had chipped off and the underlying metal was pitted and eroding. Called Duro several times, sent pictures, and after shaming them into agreeing to taking care of the repair at their expense, still have not gotten it done. They have no follow up, pass me on to someone else every time I call, and I get the same story each time - they have to get a status and they'll get back to me. Meanwhile, on this appliance that's less than 2 years old, now the oven burner tube has given out (a hole blew right through the metal tube!!) and the ignition coil is defective. Great. $300 for parts and at least another $200 labor to get it fixed. Did I mention that the unit is not even 2 years old? And that my oven is still rotting away with no resolution in site? NXR is tempting because it looks high-end for a reasonable price. But stay away, stay far away, unless you like arguing with a company who advises you to pull your oven out, pack it up, and ship it back to them in SoCal (at your expense) so that they can do the repair. And then they'll ship it back to you, again, at your expense. Not my idea of a good time.