Product review (1 stars): Thanks Samsung, for ZERO loads of laundry!!
Thanks Samsung!! I received delivery and installation of my new stackable front loading washer (4.2 cu ft, WF5000) and dryer yesterday. They are beautiful and I was so excited to be able to clean my laundry without having to take it to the creek. That is, I was thrilled for the exactly ZERO loads the washer lasted. I'm not sure what to do with all the bits of rubber which fell out when I did my first load of wash but I think Pinterest will be able to help me with that. I was especially thrilled to have all those bits mixed in with my clothes and towels, as they are all now NONSKID, and it only cost $1500 to get them that way! It is especially cool how all those bits of rubber went into the drainage holes so now I look forward to having water back up and damage to my floors and sewer pipes. Lucky for me, cold weather is predicted, so maybe I will have my own indoor skating arena by this weekend. It is remarkable how you engineered the washer to fall apart in the very 1st load, so I wouldn't have to live in anticipation of this occurring the day after the warranty ends, which oh yeah, seems to be the day before delivery and installation, according to you. What a thrill it was speaking to your "executive customer service" representative robot. It's incredibly clever of you to program in poor grammar so she sounds like a real person. I only clued in to the fact she's a robot after an hour of circular reasoning and listening to her read from the same algorithm of unhelpful platitudes. I am hoping, though, you can help me with some suggestions on hacks for repurposing a front loading washer, which isn't even durable enough to do a single load of wash. I'm just asking because since you refuse to replace it, you must have piles of them laying around which are doing something other than laundry.

I ordered a Samsung washer (1 SAMSUN:WF-42H5000AW) and dryer. Delivery was late, but not completely unreasonable at 2 1/2 weeks.

The washer malfunctioned on the very 1st load. The rubber around the drum was found to have shredded and disintegrated and was mixed in with the laundry, all over the drum, and in all the drainage holes. I contacted Samsung, and after 50 minutes of phone tree, transfers, being on placed hold and finally speaking with "customer service" refused a replacement washer.

I spent $1500 on this set and was unable to do a single load of wash. This company simply makes a poor product and has even poorer customer service.