Product review (3 stars): Great customer service, shoddy machine
Was so excited to have this machine after all the good reviews. My experience was not great with the machine, Worked beautifully the first time, I was beyond thrilled with how well it worked the first use. Then stopped working half way through the second use. The company asked if I'd like a refund or to sent me a new one, but that one was defective right out of the box as well.

The replies from the company were very quick, they did work with me, they were very polite, and they did issue me a full refund.