Product review (3 stars): They did well.
I never used it because the clutch turned out not to be the problem, and instead it was the little plastic thing in the agitator called "agitator dogs" for $4.95 that was the problem. I replaced them, and it works perfectly now. I suggest testing everyone's first before they replace big parts. This is done by simply putting your hand on the agitator top and turning both ways. If it moves two ways,(clock-wise and counter clock-wise) then it's the plastic dogs that is the issue. It should only move in "ONE" direction!!! Not Two!!!
I hope this helps someone.

The supplier took it back and refunded me (less 10%, and freight both ways) and happily gave me my money back. They were fine even though it took them two weeks to get it to me because they were out of stock and never said a word until
10 days later.