Product review (3 stars): Bad control box = no lights!
I ordered this unit for our new construction home.  It was recently installed and none of the lights work.  Being a new construction home, I just received final confirmation that the control box is faulty and needs replaced.  Problem is that it has been more than 30 days since I ordered the unit and I cannot return it through Amazon, new construction house means things take some time to complete.  I am really hoping I can get some good customer service to fix this problem and that may impact my rating a bit.  I cannot have the unit inclosed until I I get this fixed, so my kitchen is still not complete.

***********  UPDATE

After working with the manufacture I was able to get a new control box for the unit and have my local electrician work on the unit.  I did not get a replacement unit, which I was hoping for, but I do have a functional hood vent.  More cost with my electrician than if he was just installing the unit but I do like the hood.  It does a good job of controlling smells and is powerful.  I cannot say I have ever needed to use the highest power!