Product review (1 stars): Incredibly Poor Durability and LG Service
Most of the positive reviews I've read here are about appearance and the ability to clean dishes.  Their is a conspicuous absence of people who like the product's performance, that also write that they've owned their unit for years without problems...  We bought ours 14 months ago, and the console went out after 8 months. The tech showed up and did something, but said he couldn't replicate the problem and suddenly the console worked!  But only for 5 more months... Now the console is completely dead and we have arranged for another tech to come out but will now be paying for it ourselves. In addition to the console we now have standing water in the tub, and the seals on around the unit are not functioning properly. Having been through two repair calls in 14 months we've learned some things about LG by talking with current or previous repair companies, and with LG directly:

1) Service companies we spoke with that used to service LG appliances but stopped, or decided never to work with them to begin with, listed a couple of reasons:
  a. they can't inventory parts for their customers, so they must return a second time - charging customers 2x - to complete a repair once the part comes in.  This is just bad business.
  b. parts must be ordered from LG directly and take FOREVER (we've been told that we are going to be washing dishes by hand for the next 2 weeks while we wait for the part and repairs).
  c. evidently LG is a complete pain in the arse to do business with - 3 of 4 repair firms we called for service said that there is plenty of business and they have chosen not to deal with LG.
2) There appears to be a severe shortage of technicians that are readily available to service our dishwasher.  I've read about this issue from others, and am now living it myself.  We called the
  one service company in our area (that is roughly 18 miles away) early Monday and were told that they would get to an LG repair no earlier than Friday afternoon.
3) LG's service support STINKS.  They tend to be a bit rude/curt.  More importantly, LG's own policy for how they want to support their customers is OUTRAGEOUS!  They want you to call and
  confirm service calls directly with the repair company for yourself etc... every time we deal with them I find myself not believing what they're saying - zero confidence - based on our experience with them.

In a nutshell - we love how our dishwasher looks and how it washes dishes (but in this day and age you can get a 10 year old Maytag to wash well by buying high end detergent and using a rinse) - but it is poorly designed and breaks down LOOONGGG before it should, and LG as a company cannot be trusted to support what it sold you in an efficient manner.  They have a customer satisfaction questionnaire after you call their service center, but it asks all the wrong questions about "how polite and knowledgeable" the call center employee was...as he tells you that his hands are tied and you are on your own with your newer appliance that has broken down again...

NEVER AGAIN WILL WE PURCHASE AN LG APPLIANCE - by the way our kitchen is 100% LG today, but will be 0% 18 months from now...