Product review (1 stars): Failed in 51 days and flooded my house.
A pair of underwear was somehow sucked through a gap in the tub and wrapped around the shaft destroying seals during the spin cycle resulting in the next load flooding the house. This occurred Christmas Night. LG support has been absolutely terrible as they were unable to even schedule an authorized technician. Instead I got a list of their authorized technicians and lined up the first available appointment myself. Currently we are 2 weeks without a working washer and repair men have been to the house 3 times. They diagnosed the problem on their second trip and then were sent for a 3rd trip because LG requested photos. Today LG said this wasn't covered under warranty and we are waiting for a supervisor to review. So if you have underwear that you plan to wash sometime, you may want to reconsider purchasing an LG washer. I paid 749 dollars for a washing machine to flood my house on Christmas night (51 days after purchase) . I will be posting my review on every site that sells this washer as this is totally unacceptable and consumers should be informed.