Product review (1 stars): It may works for a while but it will fail again.
<div id="video-block-RG966NJP0HTKE" class="a-section a-spacing-small a-spacing-top-mini video-block"></div><input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/A1xKAVpogNS.mp4" class="video-url"><input type="hidden" name="" value="https://images-na.ssl-images-amazon.com/images/I/B1pJudvulJS.png" class="video-slate-img-url">&nbsp;I thought I had to call a handyman to fix the problem but replacing the part wasn't that hard. Just received and replaced. It worked for first 5 mins and then making different noise. I thought there's other problems than the idler pulley. Inspected here and there and took me an hour to figure out. It was actually the pulley just received. The roller touches the metal bar when spinning. Called Amazon for a replacement and it's on its way but I really think that it's a design flaw and I can see it will happen again. I've been using rental washer and dryer for 13 yrs and never had problem. Thought I was wasting money on rentals but maybe I should have stayed with the rentals.