Product review (1 stars): Poor manufacturing and poor service
We brought a Maytag 4.5 cubic foot performance series front loader in September 2010 for just under $700.00  (MHWE400WW).  Family of 6.  By June 19, 2011, the machine was leaking and on June 22nd we were informed that it needed a major overall (retail parts $1,700) and 2 man 3 hour labor costs  (all for a machine that retailed for $700). [A&E Factor service man - told me that these front loaders all tend to fail between 1 and 2 years, and that we were lucky it failed during the warranty period - the bearings are defective on the machines and as they fail the machine falls apart with each spinning cycle.  He said he would not buy a front loader because of all of the problems he was fixed with these machines.]
 While its still under warranty, as of July 18th, we are still waiting for parts (5 weeks now).  The 2 $600.00 parts we have been waiting for are made in Germany and have been on container ships somewhere in the Atlantic Ocean).  While the last of the 8 parts is supposedly due to arrive at my house tomorrow by 4:30 p.m. (a full five weeks after been requested), A&E Factory service can't service it until a week from now.  Maytag's stance is repair only. There is no warranty for a timely repair, adjustment to the warranty time period for downtime, or reimbursement for laundromat cost.  Maytag and A&E do not coordinate.  While Maytag will supposedly forward a request for a performance review (i.e., get a replacement machine if no parts available within 10 days of their decision to expediate a parts request); they didn't abide by this 'policy' even though I was told by two Maytage supervisors that our claim had been forwarded to Maytag's Performance Review office. I will never buy another front loader or a machine from Maytag. I doubt this machine will last as long as my prior machines which had an average life of 7+ years.  Good Riddance.