Product review (1 stars): sorry
agree with others.  just plugged it in last night.  The instruction manual is 2nd grade.  misspelled words and the icon to select "size of cube" actually says, "Amount of Ice" and picture show a half empty bucket...called customer service and they set me straight on what the selection were for (size of cubes).  nit picky I know, but poor manuals tells you something about the product.  I also constantly hear the thing running (loud), the cubes are "wet", and you have to smash the sheets of ice.  I called customer service and he said just use the scoop to smash the ice.  really, I paid almost $1,000 for this and a cheap refrigerator can make separate ice cubes and this thing can't?

seriously, don't waste your money, go somewhere else.