Product review (4 stars): good experience
During my shopping process for a whole kitchen full of appliances, I noticed reviews are either penned by haters or lovers.  That makes it hard for people trying to balance cost, function and reliability, because no appliance will ever be perfect. I was just now shopping on Amazon for a new filter for our fridge and noticed this product did not get very good reviews, I mean not at all. So I have to chime in and tell everyone this refrigerator is fine!

We've had this fridge installed for 6 months now.  Two weeks after we put it in the ice maker went out. I immediately predicted gloom and doom and cited all the negative reviews we'd read here.  But the warranty repair company sent someone out immediately.  He told me this unit uses the exact same model as most other brands out there (like Jenn-Air, Thermador, Kitchenaid and GE, and all the icemaker units come from same manufacturer in China) and we just got a lemon ice maker and a gear was stripped out, which meant it wouldn't turn out the ice cubes.  That whole unit got switched out at no cost, no problem. Since then we have had no issues.

Some pros, as I see them:  the lighting inside is good, even being "not LED."  Seriously, it's a fridge not an operating room.  I really like the shelf that rotates up or down easily.  I can do that to make room for something tall below without unloading the shelf.  The doors do need to open almost all the way (like almost all side by sides) but the drawers slide in and out very smoothly.  It is consistently very cold, and I love being able to adjust the temp on the lower drawer independently.  Some weeks it holds meat at a lower temp, sometimes it's just regular stuff that's overflowed into the drawer.  Also, we had an "oops" where my young son pulled the milk carton out of the door shelf too fast, and knocked that whole shelf out onto our tile floor.  It hit pretty hard, and the silver rim came off, but it did not break or crack.  (and the silver rim popped right back on.) Thank you, Bosch, for plastic strong enough to survive young families!

Now for some minor, picky cons:  The very bottom refrigerator door shelf is useless. I think I currently have a baggie of pine nuts shoved in there, and that's really all it will hold.  And the shelves on the freezer door are a little small too.  This is a pretty compact unit!  The control panel on the outside really takes some practice.  If we ever have to do anything tricky it requires a trip to the manual drawer.  I would never, ever use that panel for the timer function.  Heaven help you if you set that thing.  It's not intuitive.  Most people who come to our house and try to use the water/ice function without a warning get their feet wet.  The water dispenser is pretty far forward.  This is a minor complaint, because you only make that mistake once, but I can see how people keep mentioning it in reviews because it is a little startling at first.  I've never met an ice dispenser that behaved all the time, and ours does just what they all do occasionally.  Crush when you've asked for cubed, spit a piece out spontaneously, etc.  Very rare but it happens.

All in all, I'm really happy with this purchase.  For a mid-price, sleek, stainless refrigerator, it's performing exactly as I'd hoped, which is to say that it does its job so well I usually don't even notice.