Product review (5 stars): Customer Service is Exemplary
i couldn't find a place to rate the Bertazzoni customer service dept. so i'm writing here.  they are FANTASTIC. i needed a small pc for the runners in my oven and couldn't find the part number.  not only did the CS person get the number for me but they gave me a contact number for the place that supplies parts with no markup. he was fast, courteous, very helpful and went the extra mile.
my range which is this one, is in fact spotty in terms of the oven temp but most ranges are so i purchased an oven thermometer.  the indicators for the knobs washed away after 2 years of cleaning with stainless cleaner and sometimes the oven takes a couple of tries to light.
but over all i'm thrilled with my range and wouldn't have purchased any other after reading some reviews of like ranges