Product review (5 stars): Just in time customer service!
Imagine that it is five days before Thanksgiving and you have a non-working oven thanks to a control panel malfunction. Since it took $150 to have a series of technicians tell us the problem, we didn't want to then spend another $300 to fix it. (At that rate, we could buy a new oven!) In comes amazon.com (always a trusted source) and the nice folks at L&A Associates. L&A had the right price for the product, but their published delivery date would make it arrive after Thanksgiving.
A quick "contact the seller" email, follow by an impressively prompt reply from them saying "yes, although overnight isn't listed, we can make that happen" and shazam! we have a working oven. Just in time to bake up a turkey, some pies and a whole lot more.
L&A Associates deserve a medal from our family for keeping Thanksgiving on as scheduled and saved us from going to I-Hop! Thanks, guys. Y'all rock!