Product review (3 stars): Love it....If Customer Service comes through I'll make it a 5 Star rating!!!
I have purchased and installed this unit. In fact, we pretty much designed our kitchen around it. Overall I would give it high marks. The LP conversion was a bit of a challenge (Supplied instructions were poorly written and the photos were basically black and unusable) with this many orifices and jets (18 total) the requisite disassembly/reassembly did take some figuring. (I would note that I saw a recent update to those instructions that may have corrected many of the errors). Having 6 burners that are all pretty much high output is a blessing - and having essentially infinite adjustment of those flames is an added bonus. Tons of space for pots and pans! On the 18K BTU burners you can make things boil quite quick. Shipping was acceptable....I had also purchased a range hood and dishwasher so we had a couple of pallets. No damage to any of the products and they seemed to be well packed for freight.
Now comes my only rub (and thus 3 stars): Both of the ovens run about 50 degrees F below the set point. While most manufacturers would quickly tell you that a +-20 degree F delta would be considered normal (and I would accept that), on a unit in this category I'm unwilling to accept 50 degrees low. So far, I'm 3 calls into Thor Customer Service and not getting much assistance. Nothing nasty from them and the people that I've spoken with have been very nice so I'm hoping that maybe this is just indicative of company growing pains. I will most definitely come back and update this post once the issue is resolved.....or not resolved.
UPDATE 9/30/2017: After several calls with Thor Customer Service we've finally determined that there are NO service providers willing to come to our neck of the woods. I did agree to act as the repairman and Thor has sent me the replacement parts via FedEx. I did agree to this with the caveat that they provide me a technical point of contact and have not yet received that data. Will update again as we work through this.