Product review (1 stars): Do Not Buy--defective
We have had 2 of these machines that both broke down. The first machine was bought in October 2011. It was replaced under warranty in April 2012. Both machines had the steel shaft that holds the agitator snap in half. The second machine just broke in January 2013. There is a clear manufacturing flaw and there is yet to be a recall. We are typical family of 4 doing about 6 loads a week. Stay away from this machine!