Product review (1 stars): 2012 Purchase
I bought this in May of 2012, and since then the fan stopped working and the ice has stopped flowing. I was one of those people who cleaned it regularly and ran it as directed for optimum usage. It died anyway. I'm not one to write negative reviews but when I spend around $200 I expect the machine to last a little bit longer. I was originally happy with the product but I have since fallen out of love. I would urge anyone who is in the market for one to look elsewhere. I spent two hours on the phone with the company (not amazon) trying to figure out if there was anyway to bring it back to life with no luck. Then they told me I could just purchase a new one. No way would I purchase this again. I would suggest buying the protection plan if you have your heart set on this particular machine.