Product review (4 stars): The overall design of the part is poor. The failure point was a tiny plastic tab
Fixed the dishwasher and it works now. No more trays of glasses jumping out. The overall design of the part is poor. The failure point was a tiny plastic tab. Either it needs to be redesigned and may more beefy or make the piece out of metal.  I have never had a dish washer glass tray jump out of a dish washer before. This is not new technology, if you have been making dish washer for 100 years this isn't something that should be happening. You expect the doors of you car to stay attached to the car and wouldn't be to happy if they just fell off one day.