Product review (1 stars): Frigidaire Refrigerator MN FFHT1831QP / cracked inside lining / warranty issue / bad customer support
Frigidaire Refrigerator MN FFHT1831QP / cracked inside lining
My advice: DONT BUY ONE
Parent company Electrolux Customer Support is AWFUL  they dragged their feet, lied, and now Im now out of warranty.
If I could give them zero stars I would

*Frigidaire refrig delivered Feb 2017. Electrolux is parent company. Unit carried 1-year warranty.
*Nov 2017 I discovered crack in inner lining (I suspect it was delivered with crack) and initiated telephone conversation with Electrolux who stated unit would be replaced under warranty but had to satisfy protocol.
*SEVERAL techs over several visits came to house / Electrolux found fault with ea one --- one took over a month to invoice Electrolux & send report --- one told Electrolux they would call me to set appointment & never did --- one neglected to be on phone with Electrolux factory tech at time of visit --- etc etc --- all techs that came to house confirmed, documented, & reported crack to Electrolux.
* Each call to Electrolux met with yet another step to accomplish until now unit is beyond warranty and Electrolux now saying I am beyond warranty and will only approve factory-approved repair which is to "tape crack" not replace unit.
*23Feb18 call to company that delivered refrig stated they would have replaced unit with new one if I was within warranty but because unit is now out of warranty there is nothing they can do even though Electrolux freely stating they have documentation that my conversations with them started well before warranty dropped.
My advice: DONT BUY ONE
Customer Support is AWFUL  they dragged their feet, lied, and now Im now out of warranty.