Product review (1 stars): I got a defected item too. The lights won't ...
I got a defected item too. The lights won't turn off and LCD display doesn't show anything. It's frustrated to return the item since I have paid the contractor to install the hood. I sent email to the Cavaliere tech support and haven't heard anything from the manufacturer. It seems this product has quality issues. Buyers, please test the hood before actual installation. Extremely unhappy with the product.