Product review (5 stars): Great Stovetop So Far
We have had this stove top for about a month and we love it. It cooks great, is easy to keep clean and we have experienced none of the issues noted by other reviewers. I do, however, have one complaint. The serial number appears only on the bottom of the stove top. Because our installer did not note the number before installing the unit and because the number is now inaccessible, I have not been able to register it for warranty purposes. I called Abt Electronics, the vendor and it was not able to help me because it had failed to scan its serial number before shipping and, thus, could not match the vendor serial number with the manufacturer's. Bosch was even less helpful insisting that it could not track the unit's serial number against the vendor's. This whole problem could be avoided by Bosch adding a bar code to its warranty card that would correspond with the unit's serial number or by placing the serial number in a more conspicuous place (i,e. the shipping label). Placing it only on the bottom of an unit which is designed to be installed into a counter top is just plain stupid.