Product review (1 stars): Why can't they just list what pump they recommend?
I might change my review if I could actually use this.

I read all the reviews on a lot of ice makers and opted to spend twice as much on this one as the others I read up on. Understanding that I was going to need a condensate pump to run to the drain in my bar sink, I went through with the purchase. Here's my problem: What the heck do you buy? If you google search "Whynter Ice Maker Drain Pump" you get nothing but where to buy this ice maker. Nothing in the owner's manual or installation instructions other than "you may need a drain pump if the drain is higher than the water outlet". Nothing on the manufacturer site but someone asking where to get the drain pump and their reply "please call customer service for more information". THANKS.You call customer service only to find that they are open 8:30-4:30 Monday through Friday PACIFIC TIME. I have an urgent need to get the correct pump so that the plumber can install in a few days. Why can't they just list what pump they recommend? Also, I have to believe that the majority of these are installed where there is no floor drain nearby. MOST of them would need a drain pump, so why can't I find it? If it costs $500 like what I see for GE and Whirlpool brands, I may just return this thing.

***Update- 2 days later I get a response from "Customer Care". They have ONE distributor that sells the pump and they don't have any. Am I crazy to think that I am not the only one with this thing mounted under a countertop and needing to drain anywhere other than the floor?