Product review (5 stars): outstanding customer support
have an older PC501 36" Xtreme Air rangehood.  LED lights would flicker on and off, then not work.  local big box stores did not carry replacement LED as it is a complete SS housing.  contacted Xtreme Air to purchase replacement, and to my surprise, my unit was still under warranty.  Shawn and Jessica in customer support took care of us and sent out replacements the next day.  installed and they work great.  outstanding customer support!!!  keep up the good work and you have loyal customer!!