Product review (1 stars): Here is the best way to use this washer
Here is the best way to use this washer:  put clothes in washer.  Fill a bucket with blazing hot water from the sink, and pour the hot water over the clothes in the machine; repeat until all clothes are soaked.  Close the machine.  Set machine to 'pre-wash', 'cotton', 'extra hot', 'high soil level', and 'water plus'.  Add soap evenly divided (per manual) between pre-wash and 'wash' dispensers, and start machine.  Cycle will end in ~2- 1/2 hours.  Repeat process, without adding soap; this will rinse the clothes.  In another 2- 1/2 hours, your clothes will be reasonably clean. Do not skip any steps.  Expect to spend ~5 hours per load.
Someone needs to tell the Energy Star people:  if you have to wash every load twice,  in blazing hot water, and replace the sppliance every five years, you're NOT SAVING RESOURCES.  Save yourself!  Do not buy this product.