Product review (3 stars): Good machine but has issues with packing and shipping. Read my fix below if you have the problems others have. Happy drieing!
This product gets the job done, and dries about as fast as you would expect from a portable drier so I am not dinging it for that. I am, however dinging it for the dings all over the machine when i received it. The packaging fir this product is done very poorly and it is not UPS fault that it has dings on all the corners, this is normal for packages to be thrown around, so this package should be packed and protected accordingly. It is not. The box does not even cover the bottom of the product and the corners are not reinforced enough to prevent the corners from getting bent in. If you want to make sure the machine is in good condition I would advise being there when the package arrived, and if you see big breaks in the corners of the box you know it is damaged, so reject the package and return to sender they have to send you a new one, if everyone keeps doing this, they will maybe improve their packing process. Us as the customers have to work together to make this happen as in other reviews you can see this is not an isolated incident. My second issue is that if someone who is not mechincally inclined buys this there is a very good chance the belt that spins the drum fell off during shipping, or the same people who packed it must be the ones who put the belts on. Anyways to fix this and avoid having to return it, saving you and the seller money, this is how to fix it. 1: Remove any dryer vent attatched to the back of machine, 2. Remove the 2 screws holding the dryer output vent on the vent. 3. Remove all screws holding the backplate of drier on. 4. Once you pull it back it will not come off all the way, you need to pull the vent tube away from an internal part don't worry it will not break there is one screw holding it on the inside. 5. Once you have the backplate mostly removed (It will not come off al the way) you need to take the belt and wrap it straight around the drum and around a pully on the bottom right of the machine. Experiment with the way you put the belt on until you get it right and the barrel spins properly. 6 Push all vent parts back in place and put the backplate back on and everything how you found it. Other than that this is a good machine and as long as you don't have a problem with a couple dents and you are mechanically inclined I would definitely get this for the price, I love the machine now that I fixed it, I just have to knock of two stars for it being dead on arrival. This would be a big problem for your average consumer and would likely result in unnecessary return costs to the seller and consumer. Please note this is not a common event but it does happen if you look at other reviews so I figured Id explain how to fix it. Lastly, if your mechanically inclined, go to the store and and get some wheels to install on the bottom to make this easier to remove. Oh...AND ENJOY NOT GOING TO THE LAUNDROMAT ANYMORE!!!!