Product review (5 stars): Great Product - but unusable as damaged pan sent
I love the Range Kleen  Canning Element Kit it is everything as it is advertised. The element is heavy enough to take large pots and the deep drip pan permits air to circulate moving heat away from the stove top and up the sides of the pot.  Although the element takes a bit longer to heat, because of this air pattern, but heating is more even for the sides of the pot, so it takes less time to heat the liquid inside.  This is a great product.

However, I purchased two at the same time and was sent one in perfect condition in one box and a second in a repack box and the drip pan in the repack box is so dented it is impossible to use.  To make it worse when I attempted to file a return with Amazon I was told I had to contact customer service.  All they need to do is to send me a new drip pan, but I guess that doesn't match the protocol for returns.  So I have this really terrific, well built operational canning element and no drip pan that will fit because it was sent damaged. The box the damaged item was shipped in was undamaged... it was sent out this way.  Great product rendered unusable by a poor employee decision.

 I give the kit a 5-star rating, but sending a defective pan is on the fulfillment center, and sending a defective damaged item rates a zero.