Product review (5 stars): I found an awesome video on youtube that shows how easy it is ...
What they don't tell you is that if your freezer has had a clogged grommet long enough that you need to install this drain tube is that you also have to disassemble the freezer on the inside to defrost the ice dam or unit will still not drain.  I found an awesome video on youtube that shows how easy it is to change this drain tube and another video that follows on how to defrost the ice from the inside. Make sure you get the right drain tube for a 30" or a 36" fridge/freezer.  We just followed both processes, wish me luck on this fixing our problem.[...]