Product review (1 stars): Poor customer service
My ice maker stopped working so I replaced the entire unit, then I realized I needed the optics. I ordered the replacement kit and hooked it up according to the enclosed instructions, now the ice maker will not stop making ice. I've tried everything including turning the switch to "off" with no luck. I tried reaching the company three times with no response. I sent an email to Amazon today and have yet to hear from them either. If I don't get a replacement unit, I will be up to my ears in ice. Also, I am going to call my cc company and disputed the charges since the seller will not help me.