Product review (1 stars): I would like someone to contact me because this should be replaced free of charge
I have only had this product for a little over a month and it stopped working. When plugged in, it makes a clicking noise, vibrates, and does not make ice. I couldn't send this back to Amazon because it began after the 30 day window. I called the warranty company (Curtis International) and was overjoyed by explaining the problem to someone with a very strong accent. He told me he would first like me to try a few steps to reset the ice maker. I tried and it is still making the noise. I called back and spoke to the same person. He explained to me that in order to have this looked at and/or replaced, I would have to give him my credit card information so that I could give him a $7 insurance payment. Reluctantly I did, however, I don't feel like I should pay anything to have this replaced and/or repaired. Then I found out (after I gave him $7) that I will also be paying to send it back. Not only that, I really didn't feel comfortable giving the man my information. I am worried that this may all be a scam and I will be watching my debit card for unusual activity. I would not suggest this product to anyone.

Update 8/29/16: I sent this back for the warranty team to look at this. I spent $21.62 in shipping to ship it back to the company. So, in total, this 'warranty' work has cost me $28.62 (including the $7 I paid them yesterday). This ice maker cost me $119.00 and I'm really going out on a limb and hoping I shouldn't have just bought a new one. Still waiting on a call back from Amazon that I've requested.