Product review (3 stars): Jury is still out
As far as shipping, it had to be one of the best packaged products I've received. Double-boxed and well padded.
One thing that caught my attention during setup was the instructions for disinfecting the cooler & recommendations to repeat every 3 months. WTF?? I liked this unit because it said it was self cleaning! I think the water cooler function is awesome. Frigid H2O every time. I think the second glass out is typically colder than the first. The fridge in the bottom, I'm a bit disappointed in. I took an already frosty cold 12 pack of Reds out of the kitchen fridge & put in the bottom (did fit nicely). The next day I checked & they barely feel cool. Temp is set fro 39 deg F, the coldest it'll let me set it to. I need to get a thermometer and check the temp before I complain about that. I bought a service plan with it, so if the temp's not up to snuff, we'll see how that works out. I'll post more when I get better info. I was willing to spend the nearly $400 price of this because I wanted the water cooler & fridge function but had limited space in my hobby room. If I can't keep a few brews cold, it kinda weakens the value of the appliance.

After a few days the fridge at the bottom is definitely @ room temp. Have a call in to VIVA & they said a tech would call back. We'll see how that works out & post some more.