Product review (5 stars): It's a pretty powerful machine! Wish I could give more stars!
I have a studio apartment with a subpar laundry room on-property. As snooty as it sounds, public laundromats have come to really ick me out over the years. Plus, the hot water of the washers here trickled out like molasses so adding bleach was not an option. I did a LOT of research for this machine (I mean a lot) and my only regret is honestly not buying it sooner!!! As of writing, this review is after having it for 6 months, so I know what I'm talking about. This is most perfect thing I could ever want in my cute little apartment. I also really love how you can wring out (spin) in one basin and use the agitation cycle (wash) in the other. Simultaneously.

GREAT FOR:
Single person/student/studio apartment
If you don't produce a ton of laundry every week
If you have a work uniform that needs to cycle out/be washed frequently
If you go to the gym a lot and need to wash your workout clothes frequently
If (you rent) and your utilities are paid (WOW!)
If your bed is queen or smaller (CAN indeed fit king size fitted or loose sheets, but not blankets)
Someone with infants/elderly (you want to wash those pesky 2-3 items daily so the baby food/soiling doesn't crust while it sits in the hamper until the next laundry day)
If you're not significantly tall: If you're above 6'0", doing several loads on laundry in one day might make your back ache a tiny bit. This is a somewhat low-to-the-floor product.

My tips:
- DON'T OVERLOAD it. It can handle it, I guess (I haven't smelled any burning odors?) but why put your little machine through that? You want the laundry to swish around pretty freely for best results.
- The "spin" (wringing) cycle doesn't need that much time. That is to say, it wrings it out in a matter of moments.
- If, during spin cycle, the machine bangs around, it's merely uneven. Open in, ensure heaviest articles are at the bottom, flatten out the top disk, and try again.
- A Japanese user guide on YouTube suggest wringing (spinning) all the clothes after the wash (soapy) cycle. This is a must if you're heavy-handed with the detergent. Otherwise maybe wringing just half of the items is enough to get soapy water out (other than the draining function the machine has). Then continue to fill with water and resume to rinse cycle.
- Use HE laundry detergent.
- Fill the wash basin with your laundry detergent (and a good splash of bleach for whites) while it fills up with water (and the "wash" function is spinning it around). Then, when it's about half full, add your clothes, making sure to add one at a time to ensure it's still swishing around freely. If you add one item too many, just pull that one out and let it sit in the sink until you refill the machine with the next load.

I also feel I'm more frugal with laundry soap now! I used to pour a bit haphazardly haha... Having such a compact basin really makes you consider how much you pour in, so I'm very grateful for that.

Last but not least: THE CUSTOMER SERVICE IS PHENOMENAL. I've genuinely never had such a kind, FAST-RESPONDING customer service team, I'm not even exaggerating. I hope to have this little machine for several years to come. As I said, it's 6 months since I bought it and it's just as powerful as the day I got it. I'll update if anything happens.