Product review (2 stars): Beuaty & Function, Great, Reliability, not so much
Towards the end of 2011, we bought a Viking 48" Custom Sealed Burner Dual Fuel Electronic Control Range - VDSC Custom Series Model VDSC548T-6G.  It is the top of the line for a 48" grill, and It is beautiful.  We bought it because of the beauty, and despite the consumer reports warnings on reliability.
It now appears as though we should have listened to the reliability reports.  We had literally been using this unit for 2 weeks when the electronic control switch failed, rendering the ovens unusable.  It took over a week to get a warrantee repair scheduled, and the quality of the interaction with the Viking approved repair team was less than awesome.  Now I come to find that the part is backordered, and won't be available for another 3 weeks. So my beautiful range will be only a cooktop for 4 of the first six weeks of its life.  I cannot  believe that the quality of manufacture is so low, and the management of spares is so poor.  So far, we are very unimpressed.