Product review (1 stars): KitchenAid = Poor quality and horrible customer service
KitchenAid = Poor quality and horrible customer service.

We have a KitchenAid dishwasher (KUDC10FXSS5) that we purchased 3/18/12. The control panel failed and we had been waiting for parts for a month because of back order. Part comes in and KitchenAid sent wrong color. Now, it will be another month to get the correct color (if they can actually get it correct this time) and KitchenAid is unwilling to do anything other than say waiting for 2 months is within their standard. $800 and not functioning for 2 out of the first 7 months is not an acceptable response to me.

I'm not the only one with this issue based on some online searching. Speak up and force KitchenAid to stand behind their expensive products. State Appliance Lemon Laws need to enacted in all States to protect consumers from big corporations not willing to value their customers.  Any lawyers out there want an easy class action lawsuit???