Product review (1 stars): STAY AWAY
I bought the Whirlpool Duet Washer & Dryer and within 15 months the machine stopped working. Just normal use in a 3 person house hold. During a normal wash cycle the machine made a loud noise followed by smoke emissions from the washer.

On Contacting Whirlpool customer service, I was told that the product is out of warranty (imagine a manufacturer who will stand by their product only for 12 months) and that I would have to get it repaired. The repair cost quoted was more than the cost of a brand new washer.

I will never buy a Whirlpool product ever again in my life. This company has the worst Customer Service people. The phone people never cared about the situation and were extremely unhelpful. This company is the best example of a dying American brand.

STAY AWAY FROM THIS PRODUCT.