Product review (4 stars): arrived on time, communication could be improved
I ordered a range which I received on the last day of the 4 day window that I was given.  The delivery people were nice and set the appliance in the house as promised.  E-mails from HCCost were returned promptly.  My only issues were that I called the trucking company to provide a phone number to schedule the delivery and they used the one I let them know that no one had access to.  I did not know the delivery was coming due to this and Amazon did not correctly track it telling me it was still en route out of state.  What was most upsetting is that Amazon does not have a phone number form this vendor so cannot quickly assess the situation nor provide support.  In my opinion they should not use a 3rd party that will not provide a phone number to address issues.