Product review (4 stars): Defective Part, But Immediately Replaced
Received the part very quickly and installed it in our washer. However, immediately there was a smell like burning rubber. Within 3 washloads, it failed. However, upon contacting the seller, we quickly received a replacement which has worked perfectly ever since. Excellent cusomer service, but a bit irritating to have to install it twice. Also note, the part was manufactured by Jason, not Whirlpool as advertised on the Amazon site. Seems to work as well, but for these reasons, we knocked it down a star.