Product review (1 stars): DO Not Buy From Kenmore or Sears!
UPDATE ON POST BELOW:  I spoke with Sears this past weekend.  You may have a hard time believing this, as I did myself, but they now told me the part is back ordered until AUGUST OF 2015.  My response: "So you are telling me, I have a fridge that is 3 months old for which I paid over $2000.  It has been broken down for over a month now and now I learn it will be dead until Aug 20th and your response to me is ...Sorry!?!"  Her response: "I can let you speak with a supervisor but the wait time will be 25 to 30 minutes"
I promise you I am not making this up.  It is absolutely unbelievable but it is happening.  We have contacted the local Sears store as well.  They keep telling us, they will figure out a solution and get back to us.  This has been going on for two weeks.  No solution yet.

We recently purchased a Kenmore Fridge.  It stopped working after 3 months.  We bought the fridge from Sears.  Getting it repaired through Sears has been an absolute nightmare.  The first call we placed for Service was on May 24th.  The soonest they can fix it is now June 20th.  This means we are without a Refrigerator for 1 month and that's still not confirmed.
So for the record:  We now have a Refrigerator that is literally 3 months old, sitting dead in our kitchen.  Calling Kenmore & Sears Customer Service has resulted in us sitting on hold for a very long time.  When we do eventually connect with a live person, their English is so broken that we have been unable to get help.  This has been an unbelievable and interesting experience.
Bottom Line:  Do NOT buy a large appliance from Kenmore or Sears.
For now, my only recourse is to promise myself never to buy from Sears/Kenmore and to be sure to let you know our experience.