Product review (4 stars): We love the ice however
I read all the reviews, and it isn't quiet, but it also doesn't bother me. The fan seems to get a little louder the longer you run it, at least the first day, but we are putting it in a closet and it shouldn't be a problem. It takes about 4-5 hours to get a gallon bag of ice. It seemed to get quicker the more we used it. We love the ice however. My husband didn't like it setting on the counter, thought it was too bulky and was reluctant to keep at first. But I found a great place for it in our closet and he really liked having the ice on hand with such a small amount that our refrigerator makes. If you can't do a built in, this is a good solution. Word of caution, however, the very tiny white plug for the drain got lost after the second day. I didn't tell my husband about it specifically and he didn't realize there was another piece before screwing the cap on. Gone. I wrote to amazon asking to purchase several of these for future losses and got a reply within 48 hours. They contacted the company, which is in UK, and they are shipping extra plugs to me. Very satisfied and anxiously waiting for them to arrive so we can use it again. I miss not having it only after a couple of days.