Product review (2 stars): Water level too low
I also had the problem with the auto water level being too low and laundry not getting clean. The dealer sent out a repairman who said the washer was working as designed in order qualify for the latest energy star rating. If I wanted to do a full load I would have to raise and lower the lid until the tub filled up.

This is the second maytag washer I have bought in 4 years and both had design flaws. Fortunately my dealer let me exchange it for another brand. Maytag has lost another customer!