Product review (5 stars): Great Quality, Outstanding customer service.
Fast delivery, solid well made product. Looks terrific. A special kudos to the customer service dept, Once I finished installing the last part (chimney) I noticed a small dent that was not visible until I took the protective film off of the sheet metal.  The dent was on both upper and lower chimney sections. It was most evident when the light hit it from the side, so much that my wife noticed it almost immediately the first time she came into the room. I sent an email to the distributor, who quickly replied saying that they would have replacement parts out to me the next day. Customer service is outstanding.
Pros: customer service, heavy gauge stainless, looks great, good rate of airflow, US made, good price
Cons: Lights have a blue tint, fans are a little noisy at highest speeds, Internal flaps clatter when they close
A little bit of tape helped silence the internal flap and I might look into swapping out the bulbs for yellow LED's to match the under counter lights. For the price you really cant go wrong with this unit.