Product review (1 stars): They're right....Don't use distilled water????
The Add water light kept coming on like many other reviewers. Called customer service they were helpful but... to no avail. They sent a new one and we're having the same issues. I read the Review titled DO NOT USE DISTILLED WATER  and kinda laughed. We were in fact using distilled water. So we tried regular tap water (ours is AWFUL)just for the fun of it. The machine seems to be working fine, however; the ice is cloudy and smells of chlorine (from our water supply)How could this machine know the difference between distilled and tap????? If it will not work with distilled or pure water, I have no use for it. Still completely baffled but they're right ....don't use distilled water????????????