Product review (1 stars): Good luck with their customer service
It does make ice, but sometimes it just doesn't  work and you have to turn the machine off and on to get it to work.  After 1 year of moderate use, the ice shovel broke, good luck with their customer service.  No phone number and they don't answer emails!  Not a good recipe for sales.  Buy at your own risk.  I am looking for another ice maker and looking for a different brand.