Product review (2 stars): Be careful-defective-whirlpool doesnt stand behind it
I was fairly satisified with my Duet washer and dryer.  It was okay, not fabulous.  One day I went to start the washer and noticed the lettering that marks the cycles was missing.  It rubbed off.  When I contacted Whirlpool I was told it was my fault because we may have gotten some Spray and Wash overspray on it or touched a treated piece of clothing on it while putting it in the washer.  EXCUSE ME for using laundry products around a washing machine!  Then we were told they would sell us the replacement part ($400.00) for half price, $200.00 out of the goodness of their hearts as a 30 day offer and one time only offer.  We would have to locate the part, that was not their job.  When we searched the WEB for the part we were told it has been discontinued.  We could buy a different color part that would not match the green washer and dryer.  Also if we wanted the washer and dryer to still match, we would have to purchase the wrong color part for the dryer.  I do not want to ghetto out my washer and dryer.  As it is now we are basically screwed.  We can't see where to put the selector knob for a wash cycle so we can't use the washer as it was intended to be used.  I guess I could write it on it with a sharpie!  I am so glad I spent close to $3000.00 for the washer, dryer, special color, and matching platform storage drawers so I could write on it with a sharpie.
Needless to say at this point I wish I had never purchased the washer and dryer.  I am totally unhappy with the product and the "your screwed" attitude I have gotten from Whirlpool.  Obama, don't bail out the appliance manufacturers like you have everyone else.  If they make an inferior product, let them fail.  Have you ever heard in, "Survival of the fittest"?