Product review (3 stars): I agree that it's a poor design that the change can enter the pump in ...
After reading some helpful reviews here, I though I would share my recent experiences with this washer.  Obviously you cannot purchase it any more (and I have no idea if the newer models are improved) - but I have had mine for 6 years.  It came with the house I purchased so I don't know how old the appliance actually is.  I have had the same problem others have described with change getting into the pump.  The first time, I had a repair person come out and he simply fished out the coin and everything worked after he put it back together.  It happened again recently and this time I decided to check / repair it myself and ordered a new pump on Amazon.  I agree that it's a poor design that the change can enter the pump in the first place - and it's cumbersome to get access to it to check and/or replace.  Fortunately I found the pump here on Amazon for less than $70.  Other than that, I haven't experienced some of the other problems mentioned by other reviewers, except that the washer does seem to have a less than clean smell which may be a result of the cardboard design described.