Product review (1 stars): ALL KITCHENAID PRODUCTS ARE ATROCIOUS QUALITY AND YOU WILL REGRET YOUR PURCHASE INSIDE TWO YEARS.
Under 3 years old... controller is dead.  Others have written about its a bit sensitive to being brushed against... I wish mine was.  the only way you can turn my oven off is to go to the circuit breaker.  In a name brand that is expensive, and supposedly reputable, this is unacceptable.  I expect an appliance to at least make it to around 5 years old.  And if it was just this one appliance, I might forgive.... but when we had our house built, we were talked into going kitchenaid throughout... dishwasher, range, and refrigerator.  these are high end units... or supposed to be!  Stay away from the refrigerator (double french door with freezer below).  it has a kitchenaid acknowledged design flaw wherein the freezer drain plug will block and instead of sending the excess to the drain plate below the freezer, will just let it overflow inside the freezer compartment and eventually that builds up and drips all over your floor (mine was hardwood oak and is badly damaged too).  KA did pay for the known replacement part, but not the labor.  Wow.  nice.  And now this evening, I am really upset... the dishwasher just joined the party and it looks like its touch controller just died too.  Absolutely fabulous.  I am really not joking - if I save anyone from this same frustration I am glad. It won't fix me.  I should probably add on top of this that we really really used to be kitchenaid fans... we've had a countertop food mixer for years and it was great.  we recently bought a new larger capacity model... we are now on our third complete replacement.  seriously... these mixers and this brand is living on its past laurels.  whatever production standards they have today are not what they were.  I will never buy Kitchenaid again, and quite frankly if I can spread the word to as many people as I can about this I will... If these were cheap machines, I'd say caveat emptor.  These are VERY expensive brand name appliances.  Sorry.  They are atrocious.  I am now on a personal crusade to bring this brand DOWN.