Product review (1 stars): broken keypad twice in 3 years I've owned it
This is the hood that was in my house when I bought it. The touchpad and circuit board have gone out twice. There is apparently a very limited warranty on the parts. Response time for customer service is quite slow.
It's almost impossible to get appliance repair people to look at ventilation hoods, particularly off brand names, so you need to be handy at taking things apart and diagnosing problems
Will avoid range hoods with touch keypads and brands with poor customer service in the future.