Product review (1 stars): NFW7200TW-- NO ONE WILL TAKE RESPONSIBILTY
DO NOT PURCHASE THIS AT ALL. I have spent the last hour on the phone with HOME DEPOT AND AMANA..
The story is I purchased this model on 3-23-2010 a year warranty (back to this later). I completely understand how a warranty works. However, this year during the same month mysteriously the machine stopped working. Would not do anything such as unlocking the door, pumping the water out, absolutely nothing. The machine decided to take my clothes hostage. Ok I called for service they understood the issue already to the fact that their (preorder the part)...Telepathy maybe? Anyways the service person arrived knew what it was (that is was a piece of ****) and says hey we will fix it however, you will have to wait another week for the part...Oh and BTW you're going to have this issue again.. Really? at this point should have been a red flag but no. However ,there was no talk of you should take this piece of junk back to Home Depot and let them know this product sucks. The washing machine finally got fixed...Three days away from the expiration from the warranty. Now yes I had the opportunity to buy an extended one.. Here is the thing, why keep purchasing an extended warranty on a product ? "They" meaning the technician, Amana and HD on something that came out of the box with a DEFECT... I don't need to purchase washing machine security I need one that will work passed a year. Well it's down again with the same issue. Ok I called and let Amana know hey your product is again being moody and will not work again. What could be done... NOTHING! after 30 minutes on the phone with them they push the issue off on someone else. So I call Homedepot and did the big hey I am going to transfer you to another department. Well eureka here is someone I can speak to. After 30 minutes on this call the person gets Amana Maytag, (whatever they call themselves) on the phone.. THEY ACKNOWLEDGE THERE IS AN ISSUE!!!!HELLO?????.. However they refuse to do anything and homedepot states their hands are tied but of course we will record your sexy voice complaining for later reference. No offering of a ten percent off coupon,or 5 bucks off since I did spent quite a few hundred dollars on my order lol... So my results are a washing machine full of water, sour towels and a new shelf to place things on since it won't do anything else... A thank kiss my A&&& you're stuck from Amana & Homedepot.....  ( Note there are some other minor details left out for the simple fact I am tired of typing. Just know they knew before the warranty expired it was going to stop working with no resolution....
Sincerely,
******! with no Vaseline.