Product review (5 stars): Works like a champ
Installed it myself.  No problem at all.  I did not use the plastic line but used a metal line as I think that will be a much safer set up.
Installing the handle was easy.  I had to change which way it opened but had to call for assistance as the instructions just said call if you need to change which way the door opens.  They answered the phone fairly quickly although the tech could not believe it actually said that and checked with his supervisor who said they were aware of the problem and the directions were put out by a third party and they were working at correcting that.  It make a bunch of ice as advertised and is very quiet.  Have only owned it a month but so far so good