Product review (1 stars): Oven was delivered 4 weeks ago.  Still doesn't work.  Customer support is horrible.
I thought by replacing my oven with this appliance, I had "upgraded" my kitchen experience.  Well, unfortunately, I got fooled by the kitchenaid name.

The oven was delivered to my house 4 weeks ago - and I had professionals install the oven.  However, immediately on powering on the oven, I received an error with the front panel - stating it had difficulty "communicating with the oven".  This was on a Friday afternoon, and when I called the kitchenaid 1-800 number, they had already gone for the day.  Their support department was not available until the following monday.  So, on Monday I called - and they arranged for a local technician to arrive.  Of course, the lady I spoke to had never heard of Jacksonville, Florida (even though we have an NFL team) which was insulting enough, but even worse was that the technician wasn't going to be available to come out until the FOLLOWING TUESDAY.  So, 10 days after installing the oven, the technician arrived.  The technician removed the panel and replaced the microprocessor unit - but after putting everything back together, the error re-appeared.  He left without fixing the issue, promising someone would "call me back".  THREE DAYS LATER, and I finally get another phone call from their service rep who states that the part isn't in stock - and that they wouldn't be able to come out until the FOLLOWING TUESDAY again. - which is a total of 17 days so far.

The oven is still not working.  Never worked.  17 days so far, and no results.  Now I'm in the midst of the service reps pointing fingers between the manufacturer and themselves.  This appliance is a colossal pile of poo.  And a very very expensive one at that.