Product review (1 stars): Flaky product & manufacturer apparently out of business
Do not buy this product under any circumstances due to disappearance of parent companies: Wash It, Heat-a-lot and Climb, Inc. The units are prone to failure and you are extremely unlikely to get any customer support at this time. One year ago I purchased a unit to help address my wife's severe allergies. I was impressed that they offered a three-year warranty and, at first, were very responsive when asked to solve a problem with the unit I had been shipped. We actually really liked the product when it worked. That same unit, however, has now failed again. When I went to follow up, I found the Wash It site is a generic placeholder and emails to the former customer service person with whom I'd corresponded now bounce back. The "customer service" email listed on the placeholder site is to a gmail account. The 800 and local phone numbers for parent companies Heatalot and Climb, Inc in Brookfield, MO no longer work. In short, these are flaky units from a flaky (possibly nonexistent) company. Unless you have money to burn, avoid this product.