Product review (3 stars): Great product, LG won't honor warranty
UDPATE: Just to be clear, in my books when I buy a products it's a package between product quality and service during warranty. You don't spend $1700 on a product to find that the company wants to stiff you $500 to service it during the warranty period. That's just a bad combination. To me the package matters (total cost of ownership and headache)

UDPATE: Interestingly when I tried to post the same review feedback below to LG's website, they rejected it :)

Good product, but be VERY careful about how you want to handle issues. While LG supposed makes better quality products from their competitors however I've been warned by many about their terrible services. I figured that if I had a the best product I wouldn't need service and worst case likely it'll happen during warranty.

The product works great, we're very happy with it. The dryer however had a busted bulb since the day we bought it. I called LG service and gave them the details, serial number, date of purchase (it was less than 75 days old). I was categorically told that the bulb was a "consumable" item and not covered by warranty. I called back and chatted about 6 times after being hung up on 3 times, denied warranty coverage 3 times and finally had to give up. I'll be filing a complaint with the BBB.
How can a defective bulb be a "consumable"? The get to the bulb I need to remove the door and unscrew some parts. Really a consumable?

That $1700 I'll never spend with LG again for a 50c bulb.

Summarze:
Product works great - no complaints
Assume the warranty doesn't exist (either buy extended or buy some other product).

Which now makes me think, after doing a month of research, Samsung, Whirlpool, LG, Kenmore etc etc, going through consumer reports, websites, amazon reviews, home depot reviews and scouring the web, everyone said LG quality was the best (barring those few who had bad pieces) but unanimously LG service was the worst. I just it's just my luck to have to call in LG service and hit the infamous "service". But really I was trying to get the best product and longer product life so I don't have to buy another one soon. Was it worth it? Now I think I should have gone with Samsung, pretty sure the product would work just as well, maybe it has as shorter life but alteast if something goes wrong I know Samsung will stand by it.