Product review (1 stars): These things can happen sometimes even with the best electronics. So we called support
There is a glitch in the circuitry which made the lights consistently turn on,  even when the unity was turned off. It became impossible to turn the lights off. That's OK. These things can happen sometimes even with the best electronics. So we called support. Great response from the support guy: "No problem, we have encountered this glitch before and will send the parts in the mail. And it is easy to install". A week passed and today we received the parts. See first picture. I know how to replace the wires so no problem. Oh well, it looks like the circuit board is used, and there are no instructions, and there is only one control panel even though the unit has two; but if it works, great. I decided to replace the components first to see if it would fix the problem. It may have, but we do not know because only one of the control panels worked. I thought then maybe that was why I only received one. So I tried very hard to replace the one that wasn't working. It just doesn't fit. It is the right size, but it is clear that it requires a factory install or an install by someone with specific tools. See pic two.

This unit and the service is a joke and it is too late for me to return it. Old parts, no instructions, false statements by representatives.