Product review (4 stars): Great fridge and customer service came through for me
Purchased this model in 2010 as part of a galley kitchen reno. Using only 24 inches for a fridge meant that I have a broom closet, which in my layout is a huge plus. Anyway, fridge was perfect for 5 years and then I began to have issues with ice build up in the freezer, inconsistent temperature in the fridge. In my area (DC environs) there are two authorized repair places and I ended up having visits from both over a period of months during which various sensors were replaced several times. Things would be fine for a month and then trouble started again. It was very frustrating during that time but I must say that my experience was unlike all the negative comments here about Liebherr customer service. Liebherr honored the warranty and after trying the various repairs they replaced the fridge without my having to push at all, even though it was close to the end of the 5 year warranty period. At one low point I researched other 24 inch models thinking there might be others on the market now and nothing comes close to this product.