Product review (1 stars): A dismal experience
We purchased a Miele Washer (W4800) and Dryer (T9800) almost 5 years ago believing the quality would be consistent with their price tags.  WOW, were we dead wrong!
In the past 6 months the washing machine's detergent dispenser drawer was replaced for the third time.  During this same 6 month period the dryer broke 2 belts, caused by a poorly designed drum seal which was also replaced.  Replacement was made for rollers, a fan impeller, door latch and hinge which apparently had been improperly assembled at the factory.  The fascia panel on both machines were replaced as the plastic was cracking and peeling.
Two to 4 weeks are required to complete each repair during which time we are without laundry services.  This accounts for the time to diagnosis the problem, order and receive parts from their Princeton, NJ facility, and schedule the repair.
The Miele name on the glass washing machine door remains at an angle, as originally delivered.
"German Engineering - Built to Last."  What a cruel and expensive joke.