Product review (5 stars): The filter itself was easy to install
The Filter came when expected and the company emailed me twice to make sure that I knew it was on it's way and again to make sure that I had received it and understood the installation instructions.

The filter itself was easy to install.  We first installed it without reading the instructions and black water came sputtering out.  Whoops.  When we read the instructions we realized that we had forgotten to fill it with a little water from the tap to rinse it first.  Then we ran about a gallon of water through the door after installation and it is running great.