Product review (2 stars): Very Annoying
After a significant amount of research and toiling over the seemingly excessive prices for dryers (it seems like they've doubled in the last 10 years), I landed on this model, primarily due to a high Consumer Reports rating, an extremely big discount from Best Buy, and because it looks very similar to a Kenmore Elite I replaced. In fact, it fits the Kenmore base perfectly and, at a glance, is a very close match to my old washer that it sits next to. I have had it for 3 months now, and I'm at a point where I can say I definitely don't like it.

There are several significant irritants with this dryer. First, it balls-up almost all large items like no other dryer I have ever used. Sheets, towels, and even jeans are ALWAYS wound in a tight mess of a knot, along with everything else that gets caught in the wrath. This happens within a few minutes into the cycle. In particular, drying sheets requires at least 3 complete removals and unwindings during the 1+ hour of drying time. If you forget to do this, you'll easily triple the dry time, having to unravel and restart the load--they'll be wound so tight that nothing will dry. I don't know if it is the speed of the drum, the odd paddles (they're shaped like none other I've seen before), or what.

Second, it developed an annoying rattle inside, toward the back, after a few months of use. I read another review that mentioned a "scraping" noise, which may be the same thing I'm experiencing. It sounds more like a rattle, in my opinion--probably some metal object that has become loose inside. This isn't a huge deal for me, as my laundry room is in the basement, but it is extremely annoying.

Those aside, there are a few other minor annoyances, like when checking clothes mid-cycle (or unraveling, per my earlier comment), there is a chime to indicate that the door is open, just like on a car when you leave the keys in the ignition. This is a completely unnecessary and annoying feature. Also, the unit has to be turned off and on between loads. It takes several seconds to turn on (very much like a Samsung TV, in fact). Why can't I make my selections and push "start" like every other dryer I've ever owned? I mentioned the dry time for sheets--it seems long, but judging from my last dryer, it takes about the same length of time.

The plusses? It looks nice and has very good capacity for the size. It does dry thoroughly if you use the "more dry" setting and don't overload it. However, the benefits do not outweigh the problems. In hindsight, I would have gladly paid another $200 for a dryer without these issues.