Product review (1 stars): Caveat Emptor ... Let the Buyer Beware...Died after one year almost to the day I got it
The first one I received was clearly used, dirty and dented. No problem when I contacted Amazon and returned it for a new one. Got the new one and cleaned it, plugged it in and VOILA! little ice cubes (even though I can not tell the difference between the small and large ones it is hit or miss with this machine). After using it for a few days I went to drain the water out (I like to change water in it if I haven't used it all etc.) and the DRAIN PLUG separated and the top soft plastic part  got stuck in the drain. I had to use a toothpick to push out the cap that separated from the drainage plug. I called Curtis International LTD which also Lotus International Co. and got an East Indian person who I did have a hard time understanding and was very curt and short with me. I explained the problem, told him that I did not want to return the unit but would appreciate a plug that was not broken and he asked if I wanted to ORDER ONE. I said I just bought the unit I am NOT going to pay for a plug for a brand new unit and he got nasty and said 'We do NOT send replacement parts we fix or replace the unit. I REALLY liked this ICE MAKER..now I have to debate what I am going to do. I have only had this product for approx. 2 weeks. But $100 for an ice maker that you can not drain without jumping through hoops is NOT my idea of fun.