Product review (2 stars): I wanted to like this filter but...
I wanted to like this product because the customer service was very good replacing the first filter I bought that did not provide me with clean tasting water. The customer service person thought it was due to a defective unit and sent a replacement. But, unfortunately the replacement provided the same result. When first installed the filter didn't do too badly. The water didn't taste as good as the two other filters we have used from other companies but it wasn't too bad. But, after about a week I started to notice a plastic taste to the water as as more time went on the taste got worse. After two tries with this company's filter I returned it for a refund and went back to the GE brand that we have had good experience with. After putting in the new GE filter I could notice a big difference in the taste of the water right away. So, we will stick with the GE filter even though these folks have been very nice.