Product review (5 stars): so we called the supplier and they explained that they had sold out of the one we ordered and they decided to upgrade to a bette
Actually, the store that we ordered from upgraded our order from one slightly less desirable to one that "more than compensated" for the change.  When we got the box the model numbers were different than the item we ordered, so we called the supplier and they explained that they had sold out of the one we ordered and they decided to upgrade to a better model.  The new ovens are wonderful and they cook great!  A little heavy to put in alone but well worth the effort!  I love them!  And I highly recommend the supplier that we ordered from through Amazon.