Product review (1 stars): Failed After 3 Months - No Help From Manufacturer
I have to say, I dislike negative reviews when the consumer has clearly not attempted to resolve the issue with the merchant first. So when this wine fridge quit working after only 3 MONTHS, I was inclined to reach out to the merchant for assistance and asked them to honor their warranty on the product. But, instead of issuing a refund or offering to replace their defective product, they did the following:
- Would only send replacement parts (actual circuit boards, with crazy wireds and such) which "might" solve the issue.
- Would not send a technician to install the parts.
- Sent no instructions at all as to how to install the new circuit boards!
- They recommended that I "take pictures during disassembly to assist with reassembly." (Waaaaaaat?!?!?!)
So after a month of a dead fridge and spoiled wine, it took an afternoon, several toolboxes, and lots of regrets for not  majoring in electrical engineering to get the thing put back together.
Bottom line, this may have been a fluke but the company does not stand behind their product and won't help you if there is a problem. If you have to buy from this company, I would highly recommend adding some kind of Amazon warranty to protect yourself.