Product review (1 stars): I couldn't get mine to actually clean a single dish.
I wanted to love it. I loved the design, the concept, the size, the help I should have received not having to do the dishes by hand, as a person with a bad back.

First, it leaked. I was prepared for this, though, by the other reviews. I fixed the leak. Then I ran it, again and again. But the dishes were no cleaner no matter how much I ran it or soap I used. The spray arm was not blocked. I did not overload or block the water with dishes, in fact even the one I moved because I thought it must be blocking was just as dirty as when it went in. And I'm not even talking stuff left on for weeks dirty, just regular grime after a meal with all the food soundly scraped off. I had no choice but to return it.

Perhaps my unit was defective, but given the expense and the amount of work to set up and get it working and then send it back when it didn't, my view of this brand is irreparably damaged. I also saw, afterwards, that many people had the same experience. I don't know how I missed them before because I'm the kind of person who goes straight to the worst reviews when considering a big purchase, but I only saw the ones about leaks before, which other reviewers told how to correct. Of all my doubts when I bought it, plain old failure to do the job was not one of them until it happened.