Product review (3 stars): was good at first, but customer service has gone missing
Bought this in Feb 2016. Was successfuly able to use it venting to the indoors for about 12 months and then had a contractor come in and he was able to set it up to exhaust outside. I was happy with that.

The issue of the buttons that other people have mentioned is the reason I'm writing this review. The highest speed exhaust button is now lost inside the hood and I cannot retrieve it or find a way to order a replacement. Using a screwdriver to make it work, which stinks. Bummed that we just really set it up to work at capacity and now we still have to fix something about it. Tried to call customer service and was told they were in a training and the phone hung up on me - no mention of when to call back to option to leave my # for a call. Wouldn't buy this again at this point...