Product review (1 stars): Same problems
Same problem as the other reviewers, but ours lasted 4.5 years. We bought it new and recently had issues with the defrost cycle. We had a very nice and knowledgeable local repairman come in and look at it. We've replaced the control board and hoping it will do the trick. This is clearly an issue with this refrigerator and I would expect Whirlpool would take steps to correct and rectify this problem.