Product review (4 stars): Only had it for 2 hours and I love it!
I bought this washer and the matching dryer after a ridculous amount of research which included calls to several major appliance stores (one of which had a Whirlpool specialist on the floor) and Whirlpool customer service. I purchased the set for our lake home in a rural area so I was most concerned about capacity for large items such as beach towels, comforters and sheets.  I also had a depth restriction of 27 inches as my utility tub sits in front of my washer. I was replacing an ancient Kenmore set that reeked of mildew and left my clothes stained and never smelling clean or fresh, thus, the only way was up!  That said,during my research phase that I am embarrassed to say the length of, I was amazed at all the negative reviews of the new HE washers.  Having never owned one and with agitators going the way of land lines, I was left completely confused.
So after a long conversation with not one but three Lowes salesmen, I went with the Whirlpool WTW4950 for its simplicity and price.  And in this instance, less is more.
I started my first load using towels and they came out smelling like spring and dried in a half hour.
I did another load of towels, bath and beach, and again, same result.  I got so excited, I am now rewashing some whites I did on my old machine, just to smell the difference.
And to address all the fuss about noise and shaking and water levels and locked lids, just read the instructions on the open lid, or ask the installer as I did, and it all works like magic.  I have tried detergent in first and on top of clothes and it doesn't seem to matter. (Just make sure it is HE.) I didn't put the clothes in at any certain angle but only made sure the center of the tub was slightly visible from the top.
My wash is cleaner, my drying is faster and if I had owned it longer than half a day, I would give it a 5.
And most importantly, you CAN pause this washer in any phase for any reason.  The lid unlocks after a few seconds and you can add clothes, detergent, a small child--anything you forgot.
My only regret is listening to all the 2 star reviews and buying the 5 year extended warranty. Could have saved the cash for more clothes to wash in this machine!