Product review (1 stars): This filter is defective.
This filter is defective. Purchased in June 2016 and started using it in August. A mistake of delaying, but I never expected a water filter can be so unreliable. Before this new filter, my old one was working well. But the old one had been in use for a year so I figured that I needed to replace it. When I put in this filter, the water flow was very slow, however I still managed to use it for awhile. Then after only one month, the water flow was totally stopped. I contacted the Samsung customer service number (1-888-891-0696), the call did not go anywhere. The guy just wanted to sell me a service appointment for the ridge, even when I told him that the ridge has been all good. Do not buy this filter.

Right now I am in a bad situation in which I do not want to use a third-party filter but at the same time the Samsung one is defective and I do not want to purchase again. What should I do???