Product review (1 stars): One STAR Rating?  It's one star too much.
Received the first machine and I had to battle the power button just to get it turned on.  Sometimes I won, sometimes I relented and it won.

I called this company's customer service department requesting return/exchange instructions.  I was required to submit a video that indicated the problem with the machine before they'd do anything.  Huh??  I only wanted to exchange the ice maker for one that worked!  WTF?!  At any rate, I made the vid and attached it to the email I sent the company.

Long story made shorter, after viewing my video, they were apparently convinced that I wasn't lying and sent me another machine.  I was told to keep the original machine because returning it would be too expensive.  Which made sense since it was worthless anyway.

However ... the second machine, the replacement, makes a whirring/grinding noise when operating.  I don't expect this one to last very long.  It will either die on its own or I'll become so tired of listening to its infernal racket that I'll throw it into the back yard!

One bad product, I can accept.  But to be sent ANOTHER!?  Nope.  Nada.  Not acceptable.

Stay away from this brand of ice maker.  And unless you enjoy being treated as a common criminal instead of a valued customer, I'd avoid this company as well.