Product review (2 stars): Want to love this, but sadly, sadly disappointed :(
We purchased two of these for our new home and were more excited to get them than any other appliance in the kitchen.  We bought them in January but left them at the dealer until May when the kitchen was finally ready.  The units were installed by a professional plummer and after that the problems began.  Keep in mind that we installed 2 of them in May and it wasn't until August that factory service was able to get one of them working (one of them!) the other one is still not working and it is now October.  I believe we have about one and half months left on the warranty.  The repair service has been here somewhere around 10 times though I've lost count.  On the one that doesn't work they have replaced nearly every part but the case.  The repairman was supposed to be here yesterday and once again we made sure someone was here all day, but as usual we were at the end of the line and delays caused him to not make it.  They called to reschedule and guess what?  They can't schedule the next appointment for over 3 weeks!  Fisher/Paykel has tried fairly hard, even sending a regional factory technician out to fix them, but after two trip (800 miles round trip each-driving)he was unable to fix one of them.  I called the F/P service line and they were down right rude (well I should say the woman I talked to was as helpful as possible, and the guy I talked too was unbelievably rude  Apparently, at least if you can believe the service rep on the phone, he is as high up in the company as you can go.  I suggested that F/P might consider exchanging the dishwasher for a new one (though you could argue they have one piece at a time) but apparently that is not an option.  It's strange because the warranty so far has to have cost them at least double the cost of the dishwasher.  Just as an aside, we purchased the ones that you can add your own cabinet front too, and put expensive horizontal grain maple on them.  The dishwasher leaked over the top and ruined the wood veneer (which F/P is not doing anything about).  I was told by service that the dishwasher wouldn't do that so it must be something I did (they are always ready with a good suggestion it seems).  I am bitter, there's no question about it; we wanted to love this product but a combination of poor quality and bad service has caused us to wish we had never even considered them.  Hope they get the one fixed before the warranty runs out.  Oh!  By the way, the washing capabilities are only about as good as a really inexpensive ($250) dishwasher.