Product review (1 stars): Deep well design leads to Very inefficient heating. Company does not acknowledge design flaw
I am apalled at the inefficient heating for this cooktop. The extra deep "well" is so deep that the flame hardly reaches the cooking pots. Everything sitting on the counter next to the flame gets heated, but the cooking pots doesnt seem to notice the giant flame burning right below it. I contacted the dealer, who told me that he contacted the company but was told that the company does not plan to do anything about it and that they did not think it was a problem. I have been using gas cooktops for over 20 years and could not ignore the much longer it was taking to cook food, the amount of gas that was being wasted during cooking and the "sideways" heating that was occuring for anything that I woudl put on the counter next to the stove. So, I did a little experiment. I took a cup of tap water and timed how long it would take for it to boil on this stove. IT TOOK 5 MINUTES! To compare this performance, i repeated the experiment at my neighbor's cooktop (VIking). The same amount of water in the same pot, tool less than 3 minutes. I have posted the links to both the videos here. Neither the dealer nor the company wish to take responsibility for this poor product design. What is the use of a cooking appliance if it is not efficient in the only function it is supposed to serve?

 Electrolux cooktop 5 minutes to boil a cup of water [...]

Viking cooktop less than 3 minutes to boil a cup of water [...]