Product review (1 stars): Opens during cycle, ruins countertops
This unit constantly pops open during the wash cycle and steams the underside of our countertop. The only way we can complete a cycle is to stuff towels between the top of the door and the countertop. We contacted KitchenAid several times. They sold us a repair kit, didn't fix the problem. Then they wanted to send a repair man at our expense. There are thousands of complaints about the same issue on forums all over the internet yet KitchenAid claims they know nothing of the problem. Now we can only hope for a class action lawsuit so we can get pennies back for what could be our worst purchase ever.