Product review (1 stars): RUN AWAY FAST... RUN AWAY FAR...
I bought an Avanti Stove last April, and i wish i could review it for you, but alas, i still have not had the chance to use it. The stove they sent was faulty, so the company was real nice about promising a replacement and helping me through all the paperwork, then the nightmare started. First they claim they never got my paperwork i sent them, so since i always make copies of everything, I sent them a copy. They tried to pull that crap again but this time i sent a check instead of a money order and i was able to tell them when they cashed the processing fees, so that proves they got it. Now they've told me everything from stories about it being on the wrong truck and shipped to LA instead of Phoenix, promising it on a certain date which comes and goes, and all other bull crap. Since i can not review the stove, i'll review the company and their customer service, I give them a ZERO. Ordered and paid for stove in APRIL 2013, and now, as of 11/22/2013 - I still have no stove. On the companies ability to make promises and talk a good game on the phone I give them 10 stars out of 10....but as for their follow through and their ability to get stuff done.. ZEROOOOO