Product review (4 stars): They also need a better inspection process before the hood leaves the factory
The first RA9236SQB-5 36" range hood arrived damaged.  The hood baffles had worked themselves loose inside the package and after banging around during the shipment process had made dents in the stainless hood surface.  Filled out a return request and Amazon had another hood at my doorstep within two days.  This time the baffles had remained attached and the hood surface was undamaged.  However, one of the two lights did not work and one of the three baffles was missing a part of the spring loaded clip that holds the baffle in its place.  Disappointing.  Mechanically this is a very solid and well made range hood.  None of the problems I experienced were related to the manufacturing process.  This company definitely needs to reassess their packing method.  Those three baffles are heavy and need to be individually wrapped and secured inside the box.  They also need a better inspection process before the hood leaves the factory.  The missing spring clip and inoperable light would have been obvious flaws an inspection would have found. (By the way, switching out the bad light for good light was an easy process).  On the positive side, the fan motor is a heavy duty and powerful unit.  The six speeds offer all the air removing volume you could need.  It is a heavy unit (around 40lb) and should not be attached to just drywall.  Even if you have to order two hoods to make one perfect, it could be worth the effort.  In the end you'll have a very solid and attractive range hood.