Product review (5 stars): Great parts and amazing customer service!!
I'm not a mechanical person but I decided to bite the bullet and repair my dryer myself as one of the rollers died and the belt too.  (I also ordered the belt on Amazon. No problems) between YouTube tutorials and a lot of sweat and swearing I managed to replace my rollers. C-clips are evil! Between the c-clip tool I purchased locally and wrecking my hands I got them on. So far the rollers are on exceptionally well and SO quiet! The manufacturer even reached out to me and gave me tips and encouragement so I had an awesome customer service experience! Now, I must get the chubby short arm under the barrel to wind it through the motor and pulls. I've done this twice to no avail. I think I've just got insanely short arms. Im thinking of taking off a part of the back of my dryer to see if I can manage to get it that way. If not I'm going to have to find a friend with longer, thinner arms. The guys on YouTube make it look so simple. Regardless, the rollers were certainly the best and easiest part of my repair and the customer service I received was incredible. Too bad I can't get them to come over and put the belt around the motor for free.  Plus, it'd be a bit of a drive haha regardless, great part, easy assembly considering I don't even know how to run my lawn mower! I do feel extremely proud of myself and thus far my experience has been really good.  Now the only complaint I have is the way that the dryer was actually made to be fixed and no one can help that.