Product review (1 stars): Broken out of the box, but was able to fix it on my own
When I first plugged the unit in, it would not draw water into the ice making part of the unit. Other reviewers mentioned a similar problem, so I did what they did - took the thing apart, found the pump wasn't attached, and attached it. It's working now, but that kind of problem out of the box doesn't give me much confidence in its reliability. I had a unit similar to this (but a different brand) that lasted for 5 years, and I've found this one to be MUCH louder than my previous unit.

Other than the "iffiness" and noise of the product, it works well now - makes ice fast.

UPDATE: After 2 months of use, the compressor crapped out. Absolute garbage.