Product review (1 stars): Love it then hate it !
We had this machine for a little over 2 years.  It worked much better than we expected and is the quietest washer I ever heard.
We loved it !  Unfortunately, a part broke.  A local tech said there was "nothing diagnostically wrong". We pulled out the manual and found the broken part ourselves.  No problem ordering it from Avanti.  However - we were told 7-10 days -no problem. Then 2 weeks later we were told they were out of stock and it would be 2 more weeks.  Every 2 weeks we have been told 2 more weeks.  TEN WEEKS later we are still waiting.  Their customer service department says 30 - 60 days is acceptable,  and the shipping manifest says the part is on the boat on its way to Miami.  Our local stores says just buy another machine and then we'll have our own parts.
Between what we paid the service tech, and 10 weeks of doing laundry at the laundromat, I'm sorry I didn't buy a machine 10 weeks ago, instead of waiting for our $16.50 part and hoping it will solve the machine's problem.