Product review (5 stars): LOVE it!
Why didn't I buy this sooner??  This washer spins so well that even towels I wash in the evening are dry before I go to bed (I hang them and have a fan on them).  The washer holds plenty and runs incredibly quietly.  Loads that do retain more water after draining--towels/sweaters--do tend to make the first spin cycle a little loud (medium hum sound).  However, the initial spin is less than 10 seconds, so about the time I notice that the washer is making more sound than normal, it's over.

Some the reviews mentioning placing the bottom tray 'convex/concave' were confusing to me.  They may be clear to others, but I wasn't sure what the convex/concave was in reference to (me as I'm installing the tray with the washer on its side, or in reference to the washer when it's upright??), so here's what worked for me:  install the tray so that it sets like it should catch water (like the drip pan under your refrigerator) when the washer is upright.  Of course, with the holes in it, it isn't really a drip-pan, but hopefully this is easier to understand.

I found the 'quick connect' thing that was included with my washer kept leaking at the sink connection (I really had to make the connection at the washer tight to stop leaks there).  I went to Home Depot and got a new connector for the sink for eight bucks & haven't had a problem since.  I also tied both the hose & drain hoses together with velcro ties so they hang together in the sink.  When I'm not using the hoses, I then use the velcro ties to hang the hoses on a hook on the wall.

I do love my Downy ball, but I think it makes alot of noise in this washer as it floats & rubs against the steel washer basin, so I just add the softener directly to the final rinse (there are 2 rinse cycles).

As another reviewer said--- the lint filter is incredible.  I didn't think that little thing would catch much, but I really do have to empty it after every 1-3 washes.

If you're doing your laundry at a laundromat, save your money and time.  This little washer is fantastic.  I'm a laundry freak---I love doing laundry and I'm very picky about where/how it's done.  Not to mention the safety concern in public laundromats.  This washer is worth its weight in gold.  Really.