Product review (2 stars): When will the "lemon law" come into play
Having owned a second hand Maytag washer for 10 years and only having one small repair bill during that time, I thought buying a new Maytag washer was a solid investment.  Wrong, wrong, wrong.  I never thought to read a review on this product because of how well the old one worked.  I have had this  new washer and had done about 30 loads when it started acting up. It was sporadic at first and would not agitate the wash no matter what cycle I put it in.  The 1st. tech came and could not duplicate the problem and after 1 hour recalibrated the machine to try and correct the problem.  The problem resurfaced again the next day and the 2nd tech came out and replaced a part.  Worked well for 5 more loads and now guess what, yep, the same problem again.  Have to wait for a week to get a 3rd tech out from another repair company for a second opinion.  All of this is still under warranty but time is ticking away because of the time between each repair and we did not use the washer for the first 6 months as we were not moved in yet.  I am getting angry at this point.  Customer service has been fine with me.  The thing I don't understand is no where does it say that this is an HE washer, not on the machine or in the manuals. Yet according to the repair techs, it is and I should use HE detergent and very small amounts of it. Like everyone else I just want a dependable washer and probably would not have purchased this washer had I read the reviews first.  Lesson learned, buyer beware.