Product review (5 stars): Must be able to read instructions.
We bought one of these from Home Depot's "Returned/Damaged" items lineup. Perfect, the new owners returned it because they didn't like it. The machines engineering is , admittedly, excruciating. THE DIRECTIONS MUST.....MUST....MUST BE READ AND FOLLOWED EXACTLY. Now, this flies in the face of 50 years of loading laundry in washing machines. Yes....I have used a wringer washer...Come'on....that ain't rocket science.....
Well, this machine is rocket science.

THE REWARD FOR READING AND FOLLOWING THE DIRECTIONS IS:
THE MOST EFFICIENT MACHINE WE HAVE EVER USED
THE LARGEST CAPACITY OF ANY MACHINE WE HAVE EVER USED
THE CLEANEST LAUNDRY WE HAVE EVER SEEN.....EVEN ON ALL COLD WATER
THE QUIETEST MACHINE WE HAVE EVER EXPERIENCED
YOU MUST READ AND FOLLOW THE CONVOLUTED AND INFURIATING DIRECTIONS.

This machine is different from any other. If the directions are followed, it is the best washer on the market. If not, it is a disaster.
Best washer I have ever owned.....Better than a front loader (have had MANY of the best).
Clothes are INCREDIBLY clean. INCREDIBLE capacity
I am a farmer....logger....furniture maker.....parent.....not a Maytag shill.

It is unconscionable that Maytag has reduced the warranty to a year....INFURIATING...
So, get over it. Count the 5 year extended warranty $$$ into the price, and hold their feet to the fire if ANYTHING goes wrong.
ALWAYS PURCHASE THE 5 YEAR EXTENDED WITH APPLIANCES THAT HAVE ELECTRONIC CIRCUIT BOARDS....One lightning blip, and the board is fried. It is incredible, but they even have printed circuits in chest freezers now, We avoid them, but it is hard to find a washer of any quality that does not have one.