Product review (1 stars): Amazing this company is still in business...
A little over 5 years ago I purchased a home and completely renovated it.  The primary room of course was going to be the kitchen and we blindly chose Viking products... the Professional series  microwave, convection oven, side by side refrigerator, dishwasher, downdraft cooktop, and of course the viking exhaust system.  All in we spent $18,0000.00.  After 5 years, numerous, and I mean numerous service calls, at least 3 unanswered letters to Viking company itself, I find myself yet again, needing to get one of their products serviced.  Abysmal.  Both the product and the service and the company.  I'd like to remove all the products, pack them up and ship them to Viking HQ and have them dumped on their front steps for the junk that they are, but I am literally getting my attorney involved at this point.  Soooo, if you find yourself thinking, "Gee... let's look at the Viking appliances."  Take it from me....  keep looking.