Product review (1 stars): Company does not stand behind their products
We had one of these combos with a four year warranty. It broke down twice within the first year, each time Thor sent a repair person after we made several calls and waited several weeks to get it fixed. It was determined that there was an imbalance in the machine that was causing it to wear out more frequently, but the company did not offer to replace the machine. The third time it broke down, we called again, several times, to get it replaced, only to be told the company had gone out of business? Definitely didn't get the four year warranty's worth. Save your money and go with a more reputable company that produces better quality products at a lower cost.