Product review (3 stars): Looks great - problem during shipping that we had to fix
Arrived on time and I though in perfect condition (it looked ok). I installed it myself (with two other people - you need to have a friend or two hold it while you attach). The instructions weren't fantastic for how to attached the unit to the ceiling, but with the help of a few YouTube videos it wasn't hard.
The reason I can't give it 5 stars is the fan motor was no longer attached to the unit. We found out after we had installed it and removed the filters to remove the protective film. The fan motor fell right out. Luckily it didn't break. It looked to us like the bolts holding it on broke off - probably in transit. At that point, we just got some bolts to reattach it. It works perfectly now and looks very nice, but we did have to fix it.
Also, the length of the chimney was a little long for our needs, although exactly what the supplier reported. My tip is to make sure you measure the length you need knowing you'll want at least 24" between the bottom of the fan and your stovetop.