Product review (3 stars): Didn't work; Great Costumer Service
The item didn't work for me.  I'm sure I got a defective one because I've seen a bunch of videos and they all seem to work fine.  I'm giving it three stars because the customer service was amazing. They responded in less than 4 hours and gave a full refund for the product.  I might buy again to see if I can get one that isn't defective.