Product review (1 stars): I would have given it 5 stars 6 months ago
I would have given it a 5 star rating until the 2 service calls on a unit that is less than 2 years old has cost me 4 days of work waiting on a service tech and $850 worth of repair bills. First thing that went out was the pressure switch which controls the water level. This part plus cost of replacement was $129 for the service call and $125 dollars for the part. Second service call was $129 for the estimate $450 for the part and $60 for the second call to replace the part. Drum support bearing has gone bad. To replace the bearing the whole drum has to be replaced. It is just my wife and I very light washing. The machine was purchased in 12/08 and installed 08/09 after rebuilding our home after IKE the hurricane. My son whom by just luck has the same machine and his drum support bearing are also gone out. His machine is newer than ours but does have more use because he still has 2 kids at home. There is problem with this bearing and the way it is designed and Whirlpool will not accept reasonability for a defective product. If the machine is out of warranty you are out of luck. The odds of 2 machines in the same family with the same problem have to be a poor product design and support. So after paying for the same machine twice nothing has been saved in energy or soap.  So I will give it a  star at best.