Product review (5 stars): Can't live without it
I bought this in November of 2010. I love it, and like I said in my last review I would buy another if it went out. Well, it seems I don't have to. My Ice Maker started taking a extra long time to make ice recently and I contacted NewAir. Seems like Amazon is not the only fantastic customer service here. NewAir did not hesitate to issue me a RMA#. All I had to do was pay shipping. Of course it was still under warranty, but I had no problems whatsoever! But even if I did....I would HAVE to order another one. I love this ice maker.
Just be sure to clean it once a week and if you have hard water, use good water. Of course you would because you are going to be drinking it and it will make the machine last longer. I also would suggest make your ice and turn it off. I think it will last a lot longer than falling asleep and letting it run all night or for hours unnecessarily. But that is only my opinion.