Product review (5 stars): Works great
After reading all the reviews I decided to purchase this.  I was having my water softener installed and I asked them to replace the plastic part and install.  The installer told me that that is what they would have used to so we used the parts that came with it.  It really puts out the ice - I bought it for my Arizona house because my fridge can't keep up with our demand for ice.  This makes more than enough ice and I fill a bin in my freezer and we are now never without ice.  For the price, I think it works really well and does the job, no complaints from me.  Cheers :).