Product review (5 stars): Great upgrade!
Great product! Anyone who has this Whirlpool dishwasher or one of its variants knows how terribly designed the top rack sliding mechanism is. I've had to replace virtually all of the fiddly little plastic parts that attach the rack to the rail system at least once over the past couple of years. Last week, the little wheels that slide into the track broke all at once. I was all set to buy identical replacement parts when I discovered this kit, which replaces ALL of the parts (not just the broken ones), and costs significantly LESS than it would cost to buy each part separately. And the best part -- the quality is MUCH better. Installation took no more than 40 mins (at a leisurely pace). Google "W10712394" and you'll find plenty of how-to videos that make the process easy. Now my top rack slides in an out with ease AND it adjust up and down, too (it hadn't done that in a while... turns out there was another broken part I didn't even know about that this kit replaced). Even if you don't need to install this product now, you should... it's just a great upgrade. Also... the kit I received came with a t15 torx adapter (it attaches to a #2 phillips screwdriver), so if you don't have a t15 driver, you don't need to buy one. All in all, an outstanding product (I just wish my dishwasher came with these parts originally!).