Product review (4 stars): Instructions were a little bit misleading
This seems to be working out OK. It was difficult to remove the filter I was replacing. The instructions said not to twist it, and to pull gently. Even pulling hard while I was standing on a stool didn't get it out. I was afraid it would break the holder. I called GE and they indicated that it actually takes quite a bit of force to remove them. After getting a step ladder out (it installs over the top shelf in the refrigerator, and I am 4' 9" tall) I was able to remove the used filter, and install the new one.