Product review (4 stars): read reviews and follow the tips for install!
I thought my installer had read the reviews and followed the instructions but he had not bought a new part for the inside water hose on the back and after 6 months we had a leak. Thankfully I saw it right away. I had him read and follow the tips and we were back in business. Great little machine for the price. Just cheap hose and lines so replace them at installation.  Also know that you will have to defrost every 2 months or so.  I'd buy again instead of spending the $1000 for undercounter kitchen ice machine which I had before and needed service every 3 months.