Product review (1 stars): Beware of faulty device and terrible company policies
Warranty of the glass cooktop is fake. They seem to determine any crack in the glasstop as "physical damage" caused by user accident or abuse, and use that excuse to not honor the warranty. Ours spontaneously cracked (upon heating up) 2 years into owning the unit, and they refused to cover it - even at the higher levels of customer service. Beware of faulty device and terrible company policies.