Product review (2 stars): Great Customer service but bad filters
The company was excellent to deal with and refunded my money promptly when I reported that the product was no good. I tried these to save some money but my ice and water tasted horrible, like chlorine. I ran at least a few gallons through before drinking any and ran at least 25 through after and it never got any better.

Update 7/23/13: I returned these and ordered the OEM Samsung filters. My water is back to tasting great! A world of difference. Maybe I just got a bad lot with these off brand filters.