Product review (5 stars): I love the hood
I love the hood. Had a problem with the company I bought it from. It does not fit as advertised. My ceiling is 107" high from the unit and they advertise the unit will fit up to 110". Well it won't. When I found the problem I called there service rep and after about 5 days the rep advised me she was going on vacation for two weeks and could not help me till she got back. There was no one else to call or contact in the company. I contacted Amazon about the problem and  someone from the company contacted me about the problem and did send me a longer duct that did work. It took about 5-6 weeks to get the problem resolved. But the unit is installed and I am very happy with it.