Product review (2 stars): Doesn't work for me
The sellers were fine, very cooperative. But I don't like the machine, and will most likely return it. It takes at least 15 minutes to get four tiny ice cylinders;(they are hollow cylinders, not cubes), and an hour to get a little more than a cupful Perhaps I misunderstood the use of the machine,(or this is a defective one) but I wanted to be able to get enough ice to cool one drink, or make one smoothie, in less than ten minutes. Also, there is no drain tube. To drain it, one must relocate the 25 pound machine to a sink, and remove the cap in the back. And it must sit for 30 minutes after moving before it can be used again.