Product review (1 stars): Do  not buy a Whirlpool product if you want the company to back it up!
My husband and I purchased a Whirlpool Cabria washer and dryer brand new four years ago.  The dryer continually had problems with the rear felt belt because the drum was out of round and would wear the felt thin until it broke altogether.  First time it was repaired under warranty, then two additional times it happen and the company we purchased it from was kind enough to replace it with the same type of dryer.  However, at the time. I was  not told the front of the dryer had been replaced with the front of the first dryer.  (The second dryer was damaged cosmetically.)  Now for the third time the same issue has occurred.  Same scenerio, covered under the warranty the first time.  So I contacted Whirlpool because it does no good to repair the product.  It took three days before I could talk to anyone that would say anything besides "we can't help you".  So I finally get through to a "customer service" person, have no clue who the other people were!  He begins by telling me I have had the same dryer for four years.  I explain how I came about the second dryer...switching the front of the dryer had consequently keep the model and serial number of the first dryer!
He tells me I need to contact the store I bought it from and get a copy of the "purchase receipt showing the date".  I asked why he couldn't contact them directly and he said no.  He eventually discovers he can not pull up all the repair receipts and will HAVE TO CONTACT THE STORE FOR THE INFORMATION!  Long story short he calls them, then returns my call and says because the dryer has a "used part" on it there is nothing they can do.  That I need to go back to the store and have them call?????  I have gotten NOWHERE as of yet, but plan to take this further, just not sure where yet!  Would never buy another one of their products!