Product review (1 stars): Poor quality and they told me to fix by myself
It does not work because drum cannot rotate. I called them and she told me she will send installation document. After that, I need to open back cover and fix, but it still does not work because another part broken. I saw this product got very high rating but I never thing the quality is poor.

I should get the complete product instead of fixing a lot. I feel very disappointed because I lived in third floor without elevator and it's not easy to take it to my apartment and bring it back to downstair to return.