Product review (1 stars): Deceptive Advertising for a Flawed Product
We found this product to be completely useless and sent it back for a partial refund. Here is why:

1. Capacity is terrible and misleading. It advertises 48 pounds of ice per day. This is if you stood there 24 hours a day and emptied the ice bin into something else. In reality it produces 2 pounds of ice at a time -- this is like half the size of a shoe box. I also believe that there are many manufactured / fraudulent positive reviews posted about this product to Amazon. For example, one person wrote that two of these things were enough to run their retail smoothie business. This is laughable. We can't have a party with this machine, let alone run a business with it.

2. The "bullet" shaped ice is actually hollow in the middle, and the ice it very thin. The result is that it melts almost immediately when put into a drink. We tried to have one party with this machine and within 10 minutes guests were throwing out their drinks and making new ones with ice from the refrigerator.

We wasted our money on this machine.