Product review (1 stars): HUGE RISK
Please Please Please do not buy this cooktop. I, too, chose to overlook the complaints and instead focused on the positive reviews. After all, what product does't get a mix of good and bad reviews? And this is a great cooktop. I love it. I wish it didn't have problems. But the problems it does have are unacceptable and dangerous. The knobs are cheap plastic and will break off. That's annoying and so is having to buy replacement knobs. But where it gets scary is, the valves, which control the gas lines, get stuck. This is a huge fire hazard. Some of the comments here mentioned having had fires. The customer service folks at GE are very pleasant and try to do their jobs, getting new valves, new knobs, etc. but this process involves many days of taking of work while waiting for a technician to come diagnose, then come back with parts to install, see if they now work (oftentimes they don't because even the new knobs are sometimes faulty), and starting the process over. I had another issue where the valve that turns the two separate burners into a griddle feature was faulty. The flames burned unevenly. After several attempts to obtain a valve that worked properly, it was finally fixed. Then after a month, this too stopped working correctly. I didn't bother to call because at this point I couldn't waste any more time waiting for technicians. Currently GE will not recognize this stove as having a problem or in need of a recall. In the meantime you are taking big risk in purchasing it.