Product review (5 stars): LOVE THIS!!!
I was so glad to find this item.  We had one at my former employer & it was great. We moved 800 miles south so having ice is a necessity in life. LOL This thing is perfect. Constantly makes ice. I can't say whether it truly makes 28 lbs of ice but it's constantly making ice so it probably could. It's not noisy at all runs very quietly.  Fits perfectly on the counter.  Only complaint & it's not really an issue is that the screw cap for the drain plug is cheap plastic.  There's also a sharp piece on it that almost cut my finger when I was cleaning it out before the first use.  Great, great ice maker!!!