Product review (2 stars): I had this kegerator purchased as a gift and the product worked great for 22 months before I experienced a total product ...
I want to express my dissatisfaction with your product, and furthermore the support for your products. I had this kegerator purchased as a gift and the product worked great for 22 months before I experienced a total product failure. Upon calling the customer support line I was advised to call a recommended local service technician. The local tech had never heard of this brand. Furthermore upon calling the local repair technician, I was also told that I had to deliver the product for a diagnosis and there would be a $125 charge simply for diagnosis of the problem. I was also told that I could not use your supplied replacement compressor, and that I needed to purchase one from them if they determined the compressor to be the issue. I was able to test and identify the issue was a compressor failure and called back into Kegco where I was still advised that I must spend $125 for diagnostic from a local repair service, and I had to provide an invoice from the repair technician indicating the compressor was the problem.
Overall, I am dissatisfied with the product and lack of support. I understand there is a limited one year warranty, but no product under normal use in a climate controlled location, should have this type of catastrophic failure within 2 years.  I understand that products malfunction and lemons exist, but even after diagnosing the issue and being willing to repair it myself, I still must come out of pocket to verify what I have diagnosed. My group of friends purchases kegerators as wedding gifts for each wedding, and we will be going elsewhere with our business from here on.