Product review (5 stars): this was easy to install after watching the Youtube video and arrived ...
Wow, this was easy to install after watching the Youtube video and arrived in two days. It has much better parts and I'm hoping it lasts forever. Kitchen Aid was useless on helping me except to say there is no recall, we won't replace them and get the part number off of the old one.  THE OLD ONE SUCKS AND FELL APART!!! WHY WOULD I WANT ANOTHER OLD ONE.