Product review (1 stars): ... similar ice making units previously and they have worked great for two to almost five years apiece
i have had 4 very similar ice making units previously and they have worked great for two to almost five years apiece. I ordered this one from New/Air in September 2015. I let it "settle" for 24 hours as recommended before trying to use it. All the ice sizes are smaller than any previous ice makers. It made horrible noises as it pulled in clean water.  Sometimes (often) it stops after the first batch of 9 cubes.  /sometime (seldom) it works as it should and stops when ice hits the metal bar but most of the time it goes until it overflows the ice basket. Often it indicates it is out of water when it not, even after I clean it out. It STILL makes horrible grinding noises when pulling in water. I am very tired  of it and would like some compensation for such a POOR maching that was a "AMAZON PRIME " item