Product review (4 stars): Skeptical at first, but glad we decided to give it a try
Arrived in near-perfect condition. Customer support was excellent in replacing the two items that were required. Doesn't come with piping or a damper, which we got on our own. Only real oddity are the dual power controls (i.e. on both sides of the hood.) There are also seams on both ends (but not the sides.) Overall quite pleased. Very powerful, yet fairly noisy on med-high and high -- but hey, it gets the smoke out when cooking, and that's what it's all about. Really looks great over our professional range.