Product review (1 stars): Multiple Significant Issues
I bought this range with real excitement and in some respects my expectations were rewarded with good performance. I do quite appreciate the smooth cooktop, the double oven concept, the appearance, and the controls. However, this range has been plagued with several significant problems that now two years later make me feel that my money was totally wasted.
1) The internal enamel of the lower oven door came with a large scratch such that I would not want to cook with it. The store where I bought it gave me a replacement door from the unit they had in stock. I think the scratch was caused by the sliding rack, which if not connected properly is designed such that closing the door will almost inevitably cause it to gauge out enamel from the door when you close the door.
2) After a year of using the device (so it was outside of the warranty period, I hosted my first thanksgiving. Midway through roasting the turkey we heard a strange load bang. I looked in the oven and found that the rack supporting the turkey had fallen to the bottom of the oven. I optimistically thought it was a one time thing, but later when roasting a chicken the rack also fell. Taking a closer look, I realized the lower over rack support mechanism is totally flawed. The racks do not fit in tightly enough. if you simply push lightly down on a rack when it is in the correct position for cooking, the oven's interior side walls push out enough that the rack passes them and it falls out of place. So I bought an expensive range in which it is impossible to roast even chickens - infuriating. When I contacted Fridgidaire Support, they simply said they had never heard anything like this. They refused to let me speak with anyone other than the phone support person, and she said the best they could do was sell me a new rack for ~$70, thinking maybe the rack itself was faulty. I foolishly bought it and now I have an extra rack that is identical to the ones that came with the stove and Fridgidaire got even more of my money.
3) Now, the lower oven cannot heat higher than ~200F. The stove is only two years old.

This range has wasted a significant amount of my money and I am deeply disappointed in this company. I would never by a major product from them again.