Product review (4 stars): The ease of use and the quickness of the ice-making process make this a great purchase for us
I purchased this ice maker to use at my business.  There are five of us and this little machine makes plenty of ice for all.  The ease of use and the quickness of the ice-making process make this a great purchase for us.  I would note that we received the unit and after about 3 weeks of operation it would no longer make ice.  I was hesitant about the warranty process but after contacting NewAir I shipped the unit back and had a very quick turn around with a brand new unit.  Couldn't be more happy with their customer service and the replacement unit.  Had I not had problems with the original unit I would have given a 5.