Product review (1 stars): Horrible! Came defective
Horrible!
It's heavy for it to be so small. It kept making a rattling sound, like a screaming loud noise. The alarms  weren't going off. My husband kept trying to figure out the problem. He called the customer service they were horrible! Took all the information just to tell us they can't help us but someone will email us in 48 hours. We already had water loaded in the machine with clothes, and now this became a problem that would be "possibly" fixed in 48 hours. So my husband picked it up and poured the water out and opened up the bottom, took a look and a piece wasn't attached properly. It was off and that was causing the noise and lack of movement in the washer. It can't be fixed because it won't attach to both pieces correctly. So it was a waste of a purchase.