Product review (5 stars): LOVE IT IS NOT GOOD ENOUGH!!
The ice is good if any does melt the water just goes back into the tank and gets remade into small pieces.  I can not say enough good things about this machine.  Its not so huge it takes up the whole counter but makes enough to keep up with two people who use a lot of ice.  The nice thing is it does not have to hooked to the water line so it can be put anywhere that has a flat surface big enough for it to sit.  Mine is sitting on a short file cabinet.  It also stops making ice when the ice gets up to a certain level and then just holds it till you need it so it stays on all the time thanks to that standby feature.  if anyone has a question I will be happy to answer if possible with my experience with the product.