Product review (5 stars): Zephyr Pyramid
I bought this range hood because I loved the pyramid look for our stainless steel kitchen remodel. Very bold. The hood had good reviews on Consumer Reports, so I felt comfortable with its quality even though I had never heard of Zephyr before finding it while looking online for range hoods. At a little over $400, it was much more expensive than most range hoods, but I'm not sorry we spent the money. Amazon had the best price of any place I found.

I installed the hood myself and I'm not a professional but just a home DIYer, and it was not too difficult to install, but you really need two pairs of hands to get it in, and read the instructions carefully. The instructions are pretty good, but I changed the installations technique to be able to adjust the height of the hood. Without an extra pair of hands, it's nearly impossible to install. The hood looks fantastic in our kitchen. The hardest part of the installation was getting the the protective plastic wrap off all parts of the hood. It is on all parts of the metal with an adhesive backing and it took a razor blade to get it started but once started, it pulled off fairly easily. You must use great care not to scratch the hood with the razor blade but that was the only way I could figure to get it off.

As I said, it really takes two people to mount the hood. I tried to do it by my self and gave up and called a friend for a second pair of hands. The hood mounts under your cabinet with simple screws, but I used four inch bolts which I ran through the bottom of my cabinets with the nuts in the cabinet and the bolt heads in the hood. You must hold the hood up to the bottom of your cabinets and mark the holds which takes some care to get it right and the back mounting holes are very difficult to reach but not impossible. Using bolts allowed me to adjust the height of the hood in relation to the bottom of my cabinets by simply tightening up the bolts until the hood was where I wanted it. You cannot adjust the height of the hood with the screws provided with the hood and even reaching them to tighten them up after installing would be very difficult. The only problem with using the bolts was that the nuts are in the bottom of my cabinet which limits the use of the cabinets, but they can't be seen, and the cabinets above my range hood were very small anyway, so this wasn't a big concern for me. The other advantage of this technique was allowing for some room to get your hand in between the hood and the bottom of your cabinets to get the bolt heads aligned with the holes in the top of the hood while also aligning the vent stack onto the exhaust fan. This was a little frustrating but having someone there to hold the hood up while all bolts and exhaust were lined up, was the key to getting it all in at the same time. Once I had the hood at the height I wanted, I inserted shems between the top of the hood and the bottom of the cabinet and tightened up the nuts so that the hood was rock solid above my counter top.

When I turned on the fan, my heart sank as the fan was making a loud noise as the fan blades were hitting the fan case. I called Zephyr and they were great. They said it probably got out of alignment in shipping, and they explained how to adjust the fan and stayed on the phone with me while I did it and it wasn't difficult. I was able to adjust the fan in a few minutes and it worked perfectly. The lights on the fan are bright and beautiful over my cook top and the fan is very powerful and even though I have it mounted pretty high over my cook top it pulls and smoke up well.

Overall, I'm very happy with this product and with the customer service at Zephyr. Mounting the hood took a little inqenuity but I think most people with just a little experience can do it.