Product review (1 stars): BUYER BEWARE!!! WHAT A DISAPPOINTMENT AGAIN !!!!???
Just a couple weeks before I purchased this Eco-egg washing machine, I brought a hand-cranked Wonderwash from the Laundry Althernative. It came with missing hand-cranked handle and cap and drain host (Really!?). I was disappointed and upset that because of their careless mistakes, I had to spend time dealing with the return while I should be doing laundry at home. I thought I would give the Laundry Alternative a chance to earn my trust back and place an order for this Eco-egg machine and a Nina Soft spinner. I was so excited to get the washing machine and the spinner in about a week. However, after spending all the time to get the washing machine setup done - finding the right adapter to fit the faucet and the host, adjusting the knob, so the water wouldn't leak. I was SO DISAPPOINTED to find out the machine would not work!!! It was not moving at all after the power was on, On/Off button was on, the cycle selected, and the Start button pressed. I tried the "Full Cycle" several times and it did not work; tried the "Wash Only" several times and it did not work either. Yes, it could Rinse/Drain the water without a problem. BUT WHAT IS THE POINT to have an automatic washing machine IF IT CANNOT WASH the clothing I needed it to!!! Oh, and I also found out the model does not have "Disinfection Only" from the user manual and the box although the label on the machine itself said it has such function. I am really disappointed at the Laundry Alternative. And now I have to deal with the return process once again but with a different washing machine. I would give the company and the product a ZERO star if I could. I have not gotten a chance to test the spinner out. I will update this review if the Laundry Alternative make it hard for the customer to return the item or if the spinner is also a lemon.