Product review (5 stars): ... or it is making noise - your pump is bad - (Yes the filter was cleaned) - forget what ...
If your old pump is hot to the touch and I mean white hot and or it is making noise - your pump is bad - (Yes the filter was cleaned) - forget what you read on other posts about pump getting hot while pumping hot water.  My old bad pump was so hot while it was running(hot and cold water) I couldn't touch it. I install this new pump and and fits and works perfectly and is room temperature when pumping even hot water and does not make any noise - very happy - price is right $40 cheaper than whirlpool site - very very easy to replace - there are youtube videos on how to replace.