Product review (1 stars): Unsafe dangerous oven
There are just two of us, so we rarely put anything heavy in the oven, but today we did and the rack collapsed as I was removing it from the oven. One side of the main rack slid off the supports on the inside of the oven tipping the rack sideways.  It was a miracle that the dutch oven filled with meat and scalding hot liquid did not tip over and empty itself on my leg and subsequently land on the floor. I called Kitchenaid about the problem and they offered to sell me a new rack. How very kind. My prior experience with them, when the oven was brand new, wasn't very good either. Repeated warranty service calls did not fix the bread proofing feature and I had been left with the decision to put up with not having that feature or going through the hassle of getting another oven. Hindsight says I made the wrong choice. A safer oven would have been better.