Product review (1 stars): DO NOT BUY THIS OVEN!
It is so tempting to buy this oven! It is gorgeous and the price is so right when you compare it to other similar options but it is not worth the money. Simply stated it does not work. There is no point in having a good looking "gourmet" oven of it does not cook your food! We bought this oven 6 months ago and since then have spent countless hours on the phone with them and with service people trying to diagnose the problem with no avail. We have tried to return or exchange it and they won't do that either (this is while under warranty)!! Do not waste your time and money- buy a Viking. With the amount of food we have wasted and the amount of carry out we have bought because of this oven we could have afforded the Viking at this point! Just wanted to share because there were so many mixed reviews on this oven when we purchased it and now I see why! Of this oven worked consistently we would love it, but sadly it does not.  Either this is a good as a Verona works across the board which I find hard to believe or they have the worst customer service/ repair department I have ever encountered. Either option is not favorable in my opinion so I wanted to confirm the bad reviews and suggest going any other direction with your oven purchase!