Product review (1 stars): Failed after a few loads
I am glad I purchased 2 of this item a few weeks ago. The first coupler I installed has already snapped or stripped after a couple of light loads. After I take it apart again and replace the part I will update this review but I wish I had purchased the unit with the metal insert. After seeing mixed reviews I thought I would give this one try but I see the quality of the part differs with each one. Hopefully the other one I bought is stronger since its a pain to take the machine apart.