Product review (4 stars): It is always good to see a company stand by their product and ...
The icemaker worked fantastically for about 15 months and then it broke.  NewAir, however, had outstanding customer service.  The representative gave me her name and email and was extremely helpful.  Despite being outside the warranty period, they replaced the item with no hassel.  It is always good to see a company stand by their product and make things right even if they don't have to.