Product review (5 stars): Part is great, but Samsung is not great.
I had to order this part because it literally rotted out due to bad design of the washing machine.  Samsung had a recall on the part, which I wasn't notified of because I had moved.  They still had my email and phone number but sent out a letter.  After my machine failed, and I contacted Samsung about the problem, they stated Hey we had a recall and notified you but you did not respond.  After explaining I had a new address, they updated my info and then said so sorry, the recall ended 5 months ago, so no soup for you.  Needless to say, after filing a dispute with them, couple weeks later they said recall is over, so beat it.  After spending 3000 on a washer and dryer, they would not send me the 100 part and 125 voucher to have a tech install it.  So thanks to youtube, I bought the part and installed it myself.  I also sent a letter to Samsung corp detailing how shoddy I was treated.  They responded with a nice form letter saying sorry and here's a 20 coupon towards any Samsung purchase.  FU Samsung, and hello my to new electronics company, LG !!