Product review (5 stars): Great washer bad delivery JBC product management
Great washer bad delivery JBC product management
The washer dryer is great. It does take more time to dry than a traditional dryer. The delivery was preformed by JBC product Management at 1800 341 5693 They didn't remove the bolts that hold the drum in place. Refused to finsh unpacking and refused to connect. The guy in charge let it slip that they were in a rush. And said I would get a refund for the lack of installation. The guy in charge of the delivery wrote that qoute unpacked in living room, not ready for install. This was not accurate. I removed the old washer dryer by splindied a few hours before they delivery. All they had to do was pull all the bolts that secure the drum connect two hose and plug it in. Instead I had to do their job and they got paid. And when I called to get a refund for not installing they made excuses and blamed me. So... JBC product management at 1800 341 5693 I have called costco , GE and will be writing many review about your lazy, lying, employees in a rush to get home and that you don't take responsibility for. Refuse delivery from JBC product management and insist on a company will to do the job they were paid to do.