Product review (2 stars): Steadily Getting Worse
If it is possible to hate an inanimate object, I hate this machine.  I've had it for a bit over three years, and I initially liked it.  I knew that I needed to leave the door open between uses to prevent mildew problems.  It didn't use much water and seemed efficient.  I accidentally left the door closed just *once* and it had already developed that mildewy smell after only a couple of days.  You are not supposed to leave the door open if you have small children, to prevent accidents.  So it seems that people with children are doomed to have a stinky, mildewed washer.

Worse, after about two years of use, it gradually left the clothes wetter and wetter.  The information that came with the machine offered no help, at least none that was relevant.  I researched online and found that other people had problems with a filter that needed cleaning.  A filter - you would think the product guide would tell you about it and that it would be easy to clean.  But nooooo...my husband had to take the machine out of the laundry room so he could get to the side/back (I don't remember which, but it was definitely not the front) and there was not even an access door to get to the filter. It was a royal PIA to clean.  This is for routine maintenance!  If I had not found other owners' help online, I would have had to call a repair person, which would have been expensive, I'm sure.  For a filter!  The display that shows the time remaining before the load is finished lies.  And usually by several minutes.

It doesn't clean especially well either.  I've tried several different HE detergents and used prewash treatments, and still have stains that should come out relatively easily.  My clothes sometimes smell bad, worse than before washing them, to the extent that I will not wear them without re-washing and hoping they come out better the next time.

I sent an email to the company when I first encountered the filter problem, and got no response.

The only reason I gave the washer two stars instead of one is because it hasn't completely broken down; it keeps working albeit poorly.  Sometimes I wish it would break down and I could justify getting a decent washer.