Product review (5 stars): This tool works in minutes! Saves you lots of time, MONEY, & labor! Buy it!
This product is awesome! I purchased this product after realizing "the blow dryer trick"  was not the way to go. After discovering that my water dispenser was not working due to the line freezing I initially used a blow dryer to "unfreeze" the water reservoir line behind the vegetable pan on the inside of the refrigerator. It worked like a dream the first time I tried it; however it took FOREVER using moderately low heat which finally melted away and loosened up the ice that had lodged in the line. The 2nd time I tried using the blow dryer, I got cocky and turned up the heat and propped the blow dryer up inside the fridge to let it do it's thing...BAD IDEA! I ended up busting a hole in the line from the heat. :( Eventually, I replaced the line (water reservoir) and decided to look for other options. After googling, I found two seemingly sensible options. 1) I found that you can install some sort of heating element inside the panel behind the water/ice dispenser which will keep it from freezing. Apparently, the doors on most fridges are not insulated properly. That was not ideal for me. 2) I found this AMAZING, handy dandy tool from IceSurrender!!! This tool works in minutes...literally!!! I was able to test it a few days after installing the new water line (froze again...go figure lol) and it worked like a charm! This tool will save you lots of time, money, & labor...I speak from experience.