Product review (2 stars): Unfortunate Samsung Story
Samsung has really hit the stores with products in every market and received great reviews. This dryer and all others dryers they sell are NOT great or good.
I had Whirlpool Duet series for 5 years with same options and no problems and they complete the job stated on the product line. Clean close for the washer and dry close from the dryer, set them and leave. I moved leaving the whirlpool. My current house needed new appliances.
The Samsung lineup was receiving height marks from testing companies leading us to purchase matching machines. I am not a heavy workload for a washer dryer, a house of four people and only run approximately 4 loads a week. This Samsung dryer does not dry clothes until dry. I must separate the heavy fabrics from light weight fabrics and still dry only partial most of the time. That is not my main complaint.
The dryer belt falls off the pulley if the drum is turned as you unload clothing. The service technician new what to expect with the belt and repaired it. Then it fell off a few months later after warranty and Samsung said it is out of warranty, it was a $127 to service before parts. I decided to do it myself and the belt was delaminating and had the appearance of being 10 years old. My machine is only 18 months old. This belt is in all the dryers.
I highly suggest NOT using Samsung clothing appliances for the poor functionality and their not covering a machines failing parts slightly out of warranty. Unfortunately, Samsung dyers, all dryers' reviews are low electric or gas since they all use the same parts with different cover and function cover plate. Obviously the moisture sensor doesn't work, belts fail, and heaters fail. Check youtube.com for videos.