Product review (5 stars): excellent if you follow instructions!!!!
my previous maytag lasted 19 years so of course I bought another. I read the horrible reviews on this model but went ahead anyway. I LOVE IT! I have had it now for way over a year with no problems. I am thinking the other review writers are NOT READING the instuction booklet correctly and not following the directions! You cant just use any detergent and amount you were using prior!!!! You must let me say it again MUST use HE detergent and VERY VERY VERY little! I am talking about a tablespoon per large load! If you use the 1/4 cup of the regular Tide like you have done in the past with older washers, YOU WILL DAMAGE THIS MACHINE!!!!! How you ask???Too many suds form the soap will spill over into the "plumbing parts" of the machine causing damage. I am surprised that Maytag is even offering money back to customers who in fact complain that its a peice of crap when in reality it is their own darn fault!! And if you have softened water, use even less HE detergent!!!! READ THE MANUAL PEOPLE!