Product review (2 stars): Bad Customer Service
The one major  drawback is customer service. It has a temp control and I like to keep my reds @ 54 degrees. It will not hold that temp. I  called Akdy to find out how to set the the temp. A man answered with an Asian accent, so thick i could not understand him, and after 15 minutes I finally hung up in frustration. Never did get it set the way I wanted. I am going to call Amazon and ask for their help. The refer is very nice looking and will hold 32 regular sized bottles. but temp control is lacking.