Product review (5 stars): I hooked it up and now I have had two kegs with great pours. Steve was awesome
We have always wanted a kegerator, and after looking around for a while and reading review we decided to go with this one.  After making some adjustments with the CO2 regulator, we were enjoying our first keg of Bells Two Hearted.  We went through the keg and I bought a keg of Ranger and hooked it up.  I had no CO2.  I took it in to get fixed and the tank had a hole in it.  Amazon shipped out a new one no problem.  Then I filled it up and hooked it up to the keg.  I poured my first beer and it was 90% head.  This continued a few more times, so I took the whole thing apart and put it back together.  Same result.  After a lot of frustration I decided to reach out for help.  I went to the versonel website and reached out to customer service.  Within 5 minutes Steve called me to help me with this kegerator.  We tried several different things, including changing kegs and beer lines.  After this, he thought it might be the regulator.  He sent me a new one and it arrived in two days.  I hooked it up and now I have had two kegs with great pours.  Steve was awesome.  He would call or text anytime: weekend, holidays, and evenings.  I may have been frustrated with the product at first, but because of the amazing customer service, I will always buy from them if its an option.