Product review (1 stars): DO NOT BUY THIS PRODUCT!!!
I would give this zero stars if I could. DO NOT PURCHASE! I decided to order in spite of all the units that were arriving damaged. It came on time and only had two small dents so we decided to keep it. We filled it up with hundreds of dollars worth of food in the first 7 weeks we had it, including 100oz. of breast milk and 20 frozen crockpot meals. It stopped working before it was even two months old! We called and they made us do a factory reset. Waited 24 hours while food was expiring (dry ice did not help) and called back. We were given a case number and told to email our information. No one at the only number provided could help with anything. They even refused to provide a phone number so I could talk to someone in customer service. I followed their instructions and emailed, including an itemized list of all food lost (since the product they sold me did not do what I bought it to do) and got an automated response saying someone would follow up on 1-3 business days. I waited 3 business days and haven't gotten a response. I emailed twice more with no answer. I sat on hold for their tech line for 32 minutes before getting disconnected. This issue is still unresolved. I've still lost hundreds of dollars in food. And I've lost the only backup supply of food for my son. That milk took me almost 3 months to pump. DO NOT BUY THIS PRODUCT!