Product review (5 stars): Update - 2 years and counting
This product is easy to use and a great investment for me. It's hard to keep up with our ice needs especially during the hot weather.  Until now.  I like the fact that it only takes a short amount of time to start producing.  I wait until the reservoir is full then scoop the ice into a plastic bag and toss into the freezer.  The cubes WILL stick together, so when I remove from freezer, I just tap the bag on the counter to separate the pieces.  We have been using the machine several times a week in order to keep an ample supply of ice on hand without having to fill trays a gazillion times.  Well worth the cost--shipped fast from Amazon--the packing was excellent and I love the red color.  No dislikes whatsoever!  Would recommend to all.

UPDATE - 2 years later

Still loving this machine. Today I pinged the rubber stopper down the kitchen sink (accidentally) and called the company in California to inquire about a replacement. Customer service rep., Lupita Torres, took care of my problem immediately and I'm expecting the replacement stopper soon. We really depend on this ice maker and recommend to all.