Product review (3 stars): You gotta keep it clean !
I have had this model for 9 months and it is a good ice maker .I am a certified refrigeration mechanic ,and have worked on commercial machines in hospitals and hotels .In order for this unit not to fail ,and stop working ,you must keep the fan motor and the condenser clean by blowing out the dust out of it thru the fan port at the left side of the machine . I live in Az and it is very dusty here ,and what I had happen was the fan bearings loaded with dirt and stopped it working ,so the solution is  is WD40sprayed into the fan motor, overnight  ,other wise the unit must be shipped to Texas in RMA under warenty . The design of these machine is a good one ,and under a different brand ,I had one last for 5 years as they are all the same basic design ,so mine is back up and running very well and once a month I run lemon juice and water to make one basket of ice and throw it out and wipe the water reservoir down with bleach to keep the green algea down . This machine sits in my man cave movie theater so it is important to me ,that my guests have fresh ice for their drinks ,and that makes me a Happy Camper !