Product review (4 stars): Don't waste your time with Whirlpool customer no-service
Don't waste your time with Whirlpool customer no-service if your warranty just past, even 1 week. Though they acknowledged it's a design defect, their solution is to schedule a contracted service to diagnose the defect, and charge a trip fee $99, plus any labor hour ($80/hr I recall), and if it is a confirmed design defect, then the part is free of charge, but only the part, you pay the rest. I've tried to get a free part with all the suggested phone numbers & support numbers. All led to the same customer no-service. Their part service will charge $26+shipping+tax for this kit. So Amazon saves the day. This part installed easily, but the gotcha is the bottom notch, tough to loosen, no room. Got it installed on Whirlpool GZ25FSRXYY0, no more leak for 1week now, usually detect another leak after the 2nd day when ice deposit was removed at the bottom pan. Will update if it starts leaking again, hope not.....