Product review (1 stars): Thermador Delivers non working unit; BAD CUSTOMER SERVICE
When buying this type of appliance, you expect at least to be operative right out the box. Oh well, I got delivered a unit that had the compressor for the refrigerator non working, so I have not been able to enjoy the unit. I would have believed that the right thing to do is to deliver another new unit in working condition; but not, Thermador says that they have to fix it in the house.  That means replacing the compressor and cutting into the line that is sealed from factory.  Way to go Thermador;nice way to treat your customers after spending $6,000+ in those units.  If you are considering Thermador refrigerators, please buy Sub Zero at the same price; I have not heard of any complains on customer service issues.