Product review (2 stars): DOA it seems. UPDATE: fixed it, works now
Instruction manual is inadequate, which is bad since some things are counterintuitive. If you've got a choice on the dial between DRAIN and STOP, which one do you think drains the tub? Hint: it's not DRAIN.  Apparently STOP activates a pump. None of this is in the manual.

Anyway, I follow all the instructions seemingly correctly, with a fairly small load of clothes (6 shirts). The wash cycle starts very loudly. Sounds like someone jackhammering nearby. It does it for a few seconds, then stops for a few seconds, repeatedly. This lasts 2-3 minutes. After that, it's like it's trying to do the same thing but can't. Like a motor activating but nothing happening. I peek in and it doesn't appear to be doing anything. It continues this for the rest of the wash time. I turn the knob back to 10 minutes to see if does the loud thing again, it doesn't. So I turn knob to STOP (seems reasonable, right?) aaand now I've got a flooded floor. I clean up, finish draining the tub, still not quite sure if it worked (I doubted it). Proceed to the spin process. Similar to the latter part of wash cycle, the motor seems to run but it doesn't spin. I'll update if I find a fix, but it's probably going in the dumpster soon.

UPDATE: Opening the hatch on the back, it was obvious what the problem was (see pic). Attaching the belt fixed things. Was easily accessible and an easy fix, just enough room to get your hands in there. Still disappointed. Only good to wash tiny loads, otherwise it's just a tub to hold water (2 pair of jeans was too heavy for it to spin during wash cycle). As others mentioned, spin basket is tiny and wobbles until it falls off unless you firmly press down on the washer. I'll bump it to 2 stars for actually working (after having to fix it myself), but still doesn't seem as advertised.