Product review (1 stars): Buy It if you Only Need an Icemaker for 2 Years or Less
Looks  good on the outside,  worked well for  2 years ( my neighbors unit  went in less then 2 years).  Tried to contact Edgestar Customer Service.  Emails have gone unanswered for a week.  Calling to the Customer Service number puts you on hold an average of  15 to  20 minutes. Finally made contact through, zero help, knew  nothing about the unit or how it  worked, could not answer basic questions about how the icemaker worked or the parts.  Tired customer service again after 25 minutes, talked to  someone who told  parts were unavailable and it would be months before I could get them.  This was a direct contradiction of  what I was told previously.  Sum it up,  poor quality,  worse support.  Save yourself time and aggravation and money.  Find another ice maker.