Product review (1 stars): Amazon handled the return wonderfully.
I purchased the monitor to watch over my mountain cabin during the winter season. I had a bit of problem with programing the unit but got it to work after about an hour. The next day we experienced a brief power outage. The unit quit and couldn't be restarted. I worked with it for a few days unsuccessfully and decided to return it to Amazon.  Amazon handled the return wonderfully.