Product review (5 stars): Fixed Unbalance Load Problem!
I'm not sure why (but, as others have expressed), it fixed my unbalanced load problem.

Before I swapped out the suspension rods, it didn't matter the size of the wash load (small or large), every cycle would encounter the infamous UL (Unbalanced Load) and start banging loudly like someone was trying to kick their boot through a wall.

The total job took about 20 mins.  After replacing the rods, every load (including bulky towels) has been smooth and without incident!

Here are the EASY step by step instructions: http://www.youtube.com/watch?v=9E0bzeMRGlI