Product review (5 stars): Excellent Product and Fantastic Customer Service
Well, I had this item for a few months in my cabin and all was working fine. Then the big upgrade came which they informed everyone well in advance about and I guess it din't go so well for my unit and it quit working. Called Tech Support and got an English speaking person who is in the US and from the US who walked me through one last try to get the unit to work and then said they are replacing it, no more messing around and that was that. They sent the unit no charge and I am back up and running with no issues. This company needs to be commended for their Tech Support and how they stand behind their product. Also note that I have the Android app and it is working well as well as the PC app. Highly recommend the company and the product!!!