Product review (1 stars): item is ok when works. Support is  nonexistent and  you are going to need it, cause it breaks
I really wanted to like this item.  It is very well built,  and  installation wasn't very difficult too (I am a beginner DYI-er)
It's not loud on the first speed,  but second and third speeds  aren't quite "utlra quiet", like they advertise. Lights are ok. Clock  seemed to  drift about  one minute a day, which is bad.
Overall I'd  give this item  3 and a half star.
Now the reason for my one star review:  item broke after a year of minimal use. I can only turn on/off light and clock,  but not the motor. That itself is not a tragedy, things break,  and since it has a nice 3 year warranty, I though I'd  just  contact customer service  and get a replacement part or simply some troubleshooting advice.  I've spent  several  hours on the phone, and  have written numerous  messages through their support  website, with absolutely  no response whatsoever. This is a shame, because the support contacts they provide are local, US contacts.