Product review (2 stars): Not perfect nor lasting, issues on reliability & service.
Machine is great, till it breaks. Had a drainage pump issue which took the outsourced service provider 3 weeks to identify, 1 week to order parts and 2 weeks to fix. This is after considerable damage to my laundry room walls as the service rep tilted the machine to figure out where the pump (drainage) was located.

Now the spin cycle has a clinging noise after this repair, similar to a cars fanbelt.. here goes another ordeal and series of painful sessions. This is 8 months into buying this from a local appliance provider.

The second floor guarantee is a hoax, vibrates like a 747 taking off. I'm looking for alternate options or potentially going back to LG, which had its own share of issues but the brand always stood by its product.

I do not think this brand stands by its product. Buy at your own risk.