Product review (4 stars): Much better quality replacement parts!
Years ago, we bought a home that came with a 30-year-old Kitchenaid dishwasher. The rest of the kitchen had been remodeled but the old Kitchenaid remained. We used that thing for another 5 years before we did a complete remodel of the kitchen, and purchased a new Kitchenaid dishwasher, thinking these machines were the best of the best and would last another 30 years. Boy, were we wrong! Despite purchasing the best Kitchenaid option at the home store, the new Kitchenaid machines are simply not built to last. In the 7 years we have owned this machine, we've had to have it serviced at least twice, and have had to replace different parts on the upper rack and the silverware basket. Each time, the replacement products have been more plastic and more headache.

This metal replacement part set really is much better quality than the parts that came with my Kitchenaid as well as the parts I've purchased to replace the same issue. I am now much more optimistic that this dishwasher will not need any replacement parts for years to come.

A perk, too, is that you get parts to replace both sides of the upper rack hardware, and the cost is the same as the old plastic parts which only replaced one side.

This was very easy to install. There's a great video on YouTube (in your search engine, type the product number with the word 'installation' and the video pops right up) and this makes installation a breeze. The only complaint I have is in regards to the odd screw system included in the set. I don't know the name of the part, but it's like a screw that fits into the top of another screw (think piggyback style), and then you use a screwdriver on that in order to tighten the part. I don't know why it is done this way-- it really isn't user-friendly and it would seem that a simpler option would be available-- but it works and the product is still simple to install.