Product review (5 stars): Very Happy with it Months Later!
The convenience of not having to hook up plumbing is by far the best. I love that I can make up to 28 lbs. in a day. I'm starting to stock our deep freezer now for our summer parties!

I've never had a problem with it not working, or producing bad ice. We do have well water, so I use bottled water to make my ice. Someone mentioned the cubes coming out in a bunch, but you just have to smash them with the little spoon thing that comes with it.