Product review (1 stars): Wrong Part Sent - 20% Restocking Fee Charged (PANDORA'S OEM APPLIANCE PARTS)
I should state upfront that Amazon has already issued a "promotional credit" for the refund difference.  However, just to warn other potential purchases from PANDORA'S OEM APPLIANCE PARTS , I'll include the following:

1) We were trying to purchase Whirlpool 2174109-A
2) Searched for that on Amazon. Com and was directed to this listing
3) Confirmed within the listing that the part looked correct and knew that cross-part numbers were normal with appliance parts
4) Ordered part
5) Received part 2163836, which didn't match our original part number or what we ordered
6) Part doesn't fit
7) Returned part ($11 shipping fee that I paid)
8) Received 20% restocking fee
9) Contacted amazon.com to complain and received difference as a promotional credit

What is to stop a company from constantly sending the wrong part and just racking-up the restocking fees?  You just keep shipping the same part over and over again and then pocket 20% (minus the small original shipping charge) each time.

Yep, won't be doing business with PANDORA'S OEM APPLIANCE PARTS ever again.

Hope this helps other people who may consider ordering from them.