Product review (3 stars): Satisfied
Let me start out by saying the customer service is great! The first washer we received had a spin dryer that wouldn't turn on. I contacted the company who sent me a return shipping label immediately. We sent it back and they expedited shipping of the replacement washer as soon as they saw the defective washer was in transit......fantastic service!  They followed up with me several times to advise me that the replacement was on the way, when it might arrive and to ensure that I had the tracking number, and even when it had been delivered. They made it so easy.

I bought this to do cloth diaper laundry in my apartment. It's got a great size and the spin dryer is superb!  I currently use flour sack towels and covers. It fits *almost* two days worth of dipes (12-15 fst and 4 covers). It's not very loud either. We put it on a rolling dolly on top of mini milk crates so it's elevated and will drain (into the toilet for us). I use it in my bathroom and store it in a closet when not in use. This thing is really easy to use.

The only stink I have is that 1) the agitator is too powerful and 2) the lint catch does nothing. I put a bra in this thing when I first used it and it completely bent the wire :( use a mesh laundry bag for anything that should be washed on delicate or can get stretched out or knotted. Secondly, it creates pilling on my dipes that a normal washer wouldn't do. This wouldn't be a huge deal if the lint catch actually worked. Every single thing I've washed, whether it's the fst or a tank top, it comes out covered in lint. We mounted a retractable clothesline in our apartment, but it is basically useless now because the clothes are so linty that we still need to pay to dry them in the facilities dryer for our complex. Laaaaame. But still way way cheaper than not using this washer at all.

We're happy with it overall. It's very easy to use and move around, and it gets the job done.

Update: After using this washer, I've become frustrated with how often my items end up frayed at the ends and the threading coming undone. I'm going to start washing EVERYTHING in a mesh laundry bag. The agitator is just way too powerful.....beware of this issue or you may end up ruining some precious items!