Product review (2 stars): Do NOT Buy LG Appliances: Can't get Service!!
I own a different LG refrigerator and it worked well until it stopped, but getting service can be impossible. LG products looks very nice. The manufacturer GROSSLY exaggerates the capacities of their fridges. I much prefer my old Amana. Nothing was wrong with my Amana; I bought a new LG because I remodeled my kitchen and wanted the look of a new fridge. Last Friday night at 6:00, I discovered that the food in my refrigerator was getting warm. The thermostat said 37 degrees in the refrigerator and freezer was 0 degrees, but food was warm in the refrigerator and things in the freezer were melting. I started calling appliance repair services. Most were closed at 6 PM but the ones who did answer said, "Sorry, but we can't work on LG appliances." I asked, "Why not?" I was told, "Because LG will NOT ALLOW us to be a part of their service network and LG will NOT let us buy parts." The repair services said that they had filled out apps and had been jumping through hoops for LG for 1-2 years without success. Because of LG's policies, I lost about $400-500 worth of food. Today, Monday, the other repair services that I had left messages for Friday night have been returning my calls and ALL OF THEM told me the very same thing!  LG forces customers to call LG and LG sends a repair person who charges 2-3 times the going rate, and LG charges sky high prices for parts. The repair services said to buy a Whirlpool, Amana or Kenmore instead because parts were readily available and less expensive. Whirlpool donates to Habitat for Humanity. GE parts are the highest, except for LG).