Product review (1 stars): how much do I hate thee? let me count the ways...
I have hated this thing with a passion since the day it was installed, and held off on writing a review in case I got used to it after a few weeks ago. Well I haven't, so here goes. If you are a person who uses a lot of sippy cups and/or mugs, this machine is NOT for you! Not only does it have a smaller capacity, but WTH with the weirdly spaced and angled prongs in both the top and bottom racks? They are driving me completely crazy! I am trying not to swear on Amazon but ... were they trying to be innovative in some way that I just don't get? There's all of one row that sippy cups will go into (which is about a half day's worth around here), and because of the small capacity it's not even worth putting mugs on top. But if you put them in the bottom, they are very hard to jam into the (again) weirdly angled prongs and (bonus!) weirdly widely spaced bottom means they are tilting over in danger of falling into the bottom of the machine. Awesome! Forget trying to (God forbid!) put a glass there. Seriously? Who the hell is happy with this machine? At this point I could care less that it's quiet. It doesn't fit my dishes and I run it very inefficiently packed because even after 4 weeks I can't figure out a better way. I really don't think we drink so much more than the average household, and don't even get me started on the enormous utensil rack taking up way too much space. Not worth it!

EDITED 3/11/13
Just wanted to add one more thing that I hate about this dishwasher - if the door is closed all the way it randomly turns itself on. So forget any energy or water savings! It runs by itself (with clean dishes still inside or empty) at least once every other day and we have not been able to figure out what triggers it. I am seriously ready to throw it in the trash.