Product review (2 stars): Problems from the start; and it tried to ruin our house!
Service problems from the get go...
- Dings on delivery.
- Water dispenser sometimes a nice 'stream', sometimes splashes all over
- Ice maker is moody: usually not making ice just when we need it to
- Ice dispenser is dyslexic: Ask for crushed, get cubes.  Ask for cubes, get crushed.  Service folks replaced a solenoid or two, now works MOST of the time, but still occasionally gets confused.
- Then, the most terrifying thing...  The Water dispenser spontaneously decided to "take a continuous leak" flooding the floor, seeping through the hardwood, into the basement, soaking everything (carpets, insulation, ceiling tiles) along its way, and eventually setting off the fire alarm at 2:00am.  I'm sure the BRK First Alert smoke detectors are not designed to detect water, but they did, and we are thankful otherwise the 'flood' would have been worse.

UPDATE: The refrigerator is replaced with a new one by the manufacturer.  I think it took something like 6 weeks after the flood for it to be delivered.  This one seems to be working flawlessly, EXCEPT it makes all kinds of new and different noises compared to the old one.  It ticks; buzzes; and changes pitch frequently.  Most annoying is it sounds like a fan that runs most of the time is imbalanced a bit.  This is enough that the vibration can be felt outside the cabinet the appliance is in, can feel it in the floor, and hear it across the house.  Can I call it 'defective' and eligible for a warranty repair?  Not sure.  I am hesitant to have it messed with by a service tech, that didn't work out so well last time...