Product review (2 stars): Poor design - poor customer service
I have had this fridge for 3 years now and it has had several issues. We had heard very good things about Samsung fridges and did a lot of research before buying one. This one looks great. has very few additional features that are prone to causing issues.

Over the last 3 years we have had several issues:
The freezer door handle broke off, with regular use. The handle is held in place by a small plastic part that is way to thin for the heavy door / handle and tends to break. Apparently a common issue as reference by others.

The ice maker stopped working after about 2 years.

No real help from Samsung customer support. They charge $20 for a small piece of plastic that breaks, because it's poorly designed. Last fridge I bought from them...

For a fridge that costs this much. I would it expect to work better. My previous basic fridge worked for 15 years without any issues.