Product review (1 stars): The grates will rust and then the stove top will rust!!!
my first email...

Hello,I am so mad right now!!!Here I go and spend over 2000.00
> on a new Frigidaire Refrigerator and Gas Stove\Oven and half a year later
> the stove is rusted.  The metal burner grates were not painted on the
> bottom.  So any liquid that got under neath them caused them to rust.  So
> now, not only are the bottoms of all the burners rusted.  The top surface
> of the stove's painted has been damaged where the rusty burner grates
> were sitting and it is now rusted.  Basically, I either have have to
> repaint the bottom of the burner gratess and the top of my cook top.
> (This will require much time prepping the surface and I will have to
> purchase the heat resistant paint.)  Or,  Frigidaire the company is
> going to step up and help me out.  So which is it going to be?
> Regardless of whether to help me or not, please tell your engineering
> dept. to start coating the entire burner grates, not just the bottom. I
> would love to talk on the phone with someone.

and they reply saying they are sorry and are going to send me new grates.  THey suggest I great them with vegetable oil so they don't rust.  see below...

If you notice the bottom of your grates are rusting the bottom surface on cast iron grates is deliberately unfinished to allow high carbon gases, present in iron, to escape during the manufacturing process.  If the gases were trapped it would cause surface blemishes in the enamel finish and increase chipping.  To eliminate or minimize rust from forming do not allow grates to stand in water for long periods of time.  After washing dry the grates thoroughly to prevent rust oxidation from forming.  You may also coat the bottom surfaces of the grates with a vegetable oil, or a non stick cooking spray (remember to wipe off excessive oil before placing on range).  There may be a slight amount of smoke from any excess vegetable oil residue left on the grate when the burner is first used again.  We would like to apologize for any inconvenience you are experiencing

Well they send me two grates in the mail.  I have to reply and ask for two more.  They send me one.  I reply a 3 time asking for the fourth.  Pathetic.

I am so disappointed in this stove and the customer service in regards to making it right.  How dare you suggest that I have to treat the grates with oil to keep the from rusting!  If you would have done some better testing and engineering then I would not have to do anything.  Sure, you can send me replacement grates.  But that isn't going to take care of my stove top which is likely to keep rusting regardless of my new grates.