Product review (5 stars): Easy install, give a day or so for the ice to really start coming.
I am not very handy and I installed it myself, it is that simple.  READ THIS:  It says in the paperwork, the first 24 hours it might not make a lot of ice until it gets going.  So its not slow or not working like some other reviews state, it works just like the papers say.  I too thought it was not working as I hardly had any ice, then BINGO the bin is full.  I use a lot of ice and it never even passes halfway, I am sure in a party situation it would empty and take a while to fill up, but normal use its fine.