Product review (5 stars): Amazing Customer Service
I can't tell you how impressed I am with this company "Kobe's" customer service.  You always worry about buying something this large and expensive online.  What if it doesn't work... and you've already installed it?  Well I ordered this hood in September, arrived in October and we did not finish our remodel on time... so installed it in December.

It is beautiful, and it works great.  Except the two LED lights would not come on.  So I called Ron Lee at Kobe Range Hoods.  He was extremely friendly... said he'd send two lights out to me.  They were at my door the next morning at 10:00am... FEDEX.  I installed them... he sent detailed easy to follow instructions.  And... the lights still did not work.  I checked the continuity on the switch and it was ok.  Called Ron back.  He said he'd send me a new power supply.  He did and it arrived again the very next day... FEDEX.  I installed that (very easy) the power supply and the lights still did not work.  So I called Ron again... and he said he would find an appliance company in my area to come out and fix it.... whatever it was.

A day later I got an email from him... with contact information for Gormsley Appliance in San Diego... and shortly after that... a call from Gormsley.... and they scheduled a service call.  Two nights before the appointment (last night) I was cooking and turned the hood on.  Lights came on.... I cycled the switch and they turned off... turned back on.... then I turned the hood off... cycled the lights again... everything was working fine.  This morning I tried the lights again.... working fine, so I called Gormsley and Kobe Range Hoods and cancelled the service call.

Apparently the gremlins have quit messing with me :-)

Kobe Range hoods makes a beautiful appliance... and they really.... really know how to take carer of customer's.  I would highly recommend them to anyone wanting to buy a hood at a excellent price.  This hood was less than half the price of what an equal one would have been at Ferguson's or Pacific Sales.

Compare this hood:&nbsp;<a data-hook="product-link-linked" class="a-link-normal" href="/KOBE-Range-Hoods-RA2830SQB-1-Under-Cabinet-Hood-3-Speed-680-CFM-with-LED-Lights-30-Inch/dp/B00E5Y5QNI/ref=cm_cr_arp_d_rvw_txt?ie=UTF8">KOBE Range Hoods RA2830SQB-1 Under Cabinet Hood 3-Speed, 680 CFM with LED Lights, 30-Inch</a>&nbsp;to anything out there!

You can order this with confidence that after installed... they will take care of you.