Product review (1 stars): Top draw failed w/in the 2 year warranty but Fisher-Paykel will not honor the warranty.
UPDATE: The top drawer has failed. Fisher Paykel is being difficult to deal with. The unit has a 2 year warranty. The top draw failed within the 2 year period. However at first we thought it was just a blocked line. Made sure that it was clear, called FP and tried some other things with them on the phone. Nothing worked. So they said to find a local repair shop that would be willing to work on it.

We live in a small rural town and no one would work on it. So after a few days calling around, I called back to FP and they said they would find someone and call me back. But that was over a week ago and they never did. Today I call and I'm told I'm out of warranty (by 16 days). But in fact the unit was ordered 2 years and 16 days ago, but due to shipping and the time it takes to get a tech to install it, we are w/in the warranty period. Also the unit started this failing to drain or slow draining over a month ago with is well w/in the 2 year warranty. But FP has essentially said tough and they are not going to honor the warranty.

Original review:

Okay I really fell in love with this dishwasher based on it's design. However there are some caveats with it.

First we love the two separate drawers and it's very quiet. Having two chambers means we'll never have 2 day old stuff in the dishwasher or dishes on the counter or sink waiting for the dishwasher to be empty. These are the reasons we bought it.

However, where it falls down is cleaning. If all you ever clean is plates, stemware and cups like they show in the pictures, it's great. However if you have pitchers, mixing bowls, bakeware, or something like a blender, it's really a challenge to get them into the drawer and still be able to get the other items clean. It only has one spinning arm at the bottom. Nothing else. This means if you put your bowls, pitchers or bakeware in there, it's pretty much all you can clean because there is no way the water can get to the 2nd tier.

I like the adjustable side tiers, however they do not stick out far enough. And I don't really care for the angled floor rack.

I love the utensils basket with the closing lid, but it's small and does not hold very many items. (They do give you two, one for the top drawer and one for the bottom drawer.

I love the screen on the bottom, however it's very difficult to get out and kinda yucky to do it. You have to pull the utensil tray, and then this little floor piece has to come out, and the you have to wiggle around the strainer/filter to get it out. Not at all well designed.

I love the controls on the door, however the childlock is not very effective. Too easy for the child to figure out and a bit of a pain for the parents. I would prefer some sort of code or something instead of just holding the button down.

Love the detergent dispenser. You use about 1/4 as much detergent as you do (per drawer) in a normal dishwasher.

The bottom rack is really hard to get out. Of course that is a rare situation, but it's a pain if you have to.

Also we bought the tall model, but there is still a 1.5" gap at the top. The installer said they'd have to get some wood trim to match our cabinets to cover it. The one we took out was a generic big box $400 special and it fit the space perfectly. I don't understand why this one does not.

Like I said, if all you wash in the washer is plates, cups and stemware, it'll be great. And once you get used to running a drawer with just 3 or 4 items it works well. But it really does take time to get used to the new loading methods.