Product review (1 stars): Disappointed!
Extremely disappointed.

Setting up the bridge, which should have been a simple thing, was not. I followed the instructions and nothing worked. Then after waiting on the phone for about 30 minutes for Customer Service/Support, I finally got someone to tell me that they had to "force register" the unit. It then appeared on my dashboard.

After that, I couldn't connect a sensor to the bridge. After waiting for another 25 minutes to talk to someone, I was told that the bridge must be connected directly to the internet router instead of the switch. I do understand that a switch will diminish the signal and that should matter to devices that are streaming video... I just don't understand why this device would need so much bandwidth.

Either way, connecting the device directly to the router is not an option for me because the router is far from the area I want to have the temperature monitored.

The answer I got is that they followed the script and couldn't help me any longer in troubleshooting.

I was provided an RMA number and the promise that a refund for the purchase price would be provided. But I have to pay to ship it back to them...

Extremely disappointed!