Product review (4 stars): "Pugged" drain fixed and perfect!!!
Awesome product and the customer service is Fantastic!  The only reason I deducted a star is that the item did come defective in the weirdest way.  When I received the product, it's first wash, it wouldn't drain!  So, after contacting ezbuyonline.com about the product, they gave me some tips to correct the problem.  (Including pics to help fix the problem.). The problem was that when they glued on the tube that goes out from the pump, they used too much glue and it seeped inside the tube creating a plug.  I had to disassemble to pump to find the issue, poke, cut and take out the "plug" and put it all back together.  Works like a champ now.  Totally believed they would have exchanged it if I wanted.  But all is good and have done about 20 loads already and LOVE this little machine!  No laundry mats for me!!!!!!!!!