Product review (1 stars): Update after second order, in short, they suck
Update Jan 2015:  downgrading to 1 star. The first time I ordered everything was great as you can see below. After all the bad reviews I was nervous but went in previous experience and ordered. Big mistake, they both leaked and had loose plastic parts in the packaging. Never again. Went back to genuine Bosch filters and all is good again.

Bought for my parents at a fraction of the price of the Bosch filters and it works fine easily removing chlorine taste from water. What's not to like about working the same at a fraction of the price?