Product review (3 stars): Works, but doesn't last
These are fine. I've had three of them. They have a life-time of about a year. If you are expecting a long-lasting appliance, you may be disappointed. But the NewAir is easy to use and for however long it lasts, works well. I never moved mine, so I can't ascribe the defect to moving the device. There is probably some little plastic piece in the lifting mechanism that needs to be made of metal, I don't know. All three of mine seemed to become defective in the same way. You will get ice, but just know they are not durable.