Product review (2 stars): Poor Product Quality and Poor Samsung Customer Support
I bought a 2014/2015 model from Lowes and it has been nothing but problemsLowes and Samsung customer service (cs)---similar to pulling teeth from a great white to solicit support.  Albeit, had Samsung improved their product quality control, this would not be an issue.  A few months after taking delivery, oxidation/rust appeared on the freezer door belowand above the dispenser.  My first call was to Lowes CS and I was informed they do not cover cosmetic damage (what???)--so much for their extended warranty (about $130--color me stupid).  Ok, I called Samsung cssame story so I tried an e-mailno response.  Called Lowes CS for help and was informed via a slightly vailed threat--"you will be charged for the service visit if it's determined Lowes warranty does not cover the damage."  Called/yelled at my local Lowes and they agreed to exchange the refrigerator!  Months later the ice maker broke--2 months to repair.  11 months after this repairthe ice maker breaks again.  Another 10 day wait for repairs.  DO NOT BUY SAMSUNG APPLIANCES AND DO NOT, REPEAT, DO NOT BUY ANY EXTENDED WARRANTY FROM LOWES or any business unless you read the fine print.