Product review (5 stars): Yay!!!! Works, fast, instantly! (uh oh, see update)
***Update July 12, 2017 (see BELOW original review***
I let this sit in the upright position for a couple days before cleaning it and turning it on. Bingo! Just like clockwork, I filled the tank with water and whamo, it started dropping ice cubes into the tub on top of the reservoir - wooohooooo! I don't have to walk this body clear across the house to the kitchen freezer which barely makes any ice cubes or they jam up on the way out then spill all over the floor. This one is in our bedroom on a counter and color me happy! As you can see, the cubes are not clear but I don't care. I have a PUR filter water pitcher next to it, so after this water runs down I'll try to fill it with the filtered water and see if they come out clear. I was just too excited to think of doing that lol. I have severe chronic fatigue, like severe, so walking across the house just wears me plum out as well as out of breath. Plus I have agonizing pain from a bad back. Living in Hawai'i is hot year round and now, ooo la la! I have ice. Now let's hope this baby doesn't break down so I don't have to add an update to this review  Did you color me happy? Make it pink with glitter cause that's what having ice close by makes me feel like.
***Update July 12, 2017*** It's broken. .Sigh. I wish this had not been too good to be true, but I think it is. I ALMOST got NINE months of ice cubes from this unit. Now I will begin the process of contacting the company to see what is covered, what isn't and how much this is going to cost me. I am no longer happy and covered in pink glitter. ***Update July 20, 2017 Company's customer service is fabulous. Easy to work with and made everything all better. If you have any problems, be sure to ask for help directly from the company***