Product review (4 stars): good lock.
When closing fridge door, be sure the horizontal plate enters into the slit opening if the body of the lock. Unfortunately,  my family did not take this precaution. After a week of improperly closing fridge door, the horizontal plate dislodged the body of the lock from the fridge door. I can fix this by removing the body of the lock from the fridge door and resuper glue it. Its on my to do list. Also, once the fridge door is closed with the horizontal plate thru the slit of the body if the lock, it takes a little effort to turn the knob to open and close the lock. It was not an issue for me, but the rest if the family didn't turn the knob to lock bc of the extra effort.  I would recommend this product. I called customer support regarding customizing combo and they were helpful.