Product review (1 stars): Worthless Machine and Terrible Customer Service
My wife washed whites last night and dried them as normal.  This afternoon I put in my clothes after work (colors).  Most everything was ruined by bleach--new Dockers and a couple of nice shirts and socks.  When we called the number for the LG warranty, the person explained that we needed to run the self-clean cycle twice a month, and this problem was caused by build up.  I have had the washer for 3 weeks.  Build up?  Really?  When my wife disagreed, he simply repeated the recommendation that we run the self-clean cycle twice a month.  (Also, there was laughter in the background.)  On a side note, the washer does not do a good job of cleaning clothes.  I was thoroughly unimpressed.  Also, everything came out extremely wrinkled.  I am returning this piece of garbage or dumping it in a landfill, and I am never buying anything with an LG name again.