Product review (1 stars): unhappy with GE Profile Washing Machine
I bought a GE Profile washer four years ago (2008), model number WPRE8320HIWT, which looks like the machine shown here.  It was quite pricy compared to many other washers, but I wanted a good machine so I decided to pay some more for what I hoped was good quality.  I have been sadly disappointed. We are a family of three, making moderate use of the washer. The washer worked fine, until three weeks ago, when it literally ground to a screeching halt in mid-cycle.  The appliance repair man who came to check it said that pieces of metal from the transmission housing had broken off and fallen into the agitator workings.  Fixing it would cost over $300 - requiring a new transmission, pump, and some other things to replace.  When I contacted GE I was told there was nothing they could do unless I gave them the exact parts numbers (requiring another trip out from the appliance repair man, at my expense) because just telling them what the parts were was not enough - even though they had my machine model and serial number already.  They said that once they had those parts numbers, they would see if there might be something they could do - but said that there may not be much they "could" do since the washer was no longer under warranty. Having gotten only FOUR years of moderate use from this washer, I regret that I am totally unimpressed.