Product review (5 stars): The Easiest Repair Job Ever
This small coupling made the absolute easiest fix of an appliance ( or anything else) I have ever attempted. My refrigerator stopped dispensing ice more than a year ago, and when I researched the problem online, I was overwhelmed by all the things that can go wrong with an ice dispenser--and I just let it go and satisfied myself with opening the freezer door and shoveling the ice out manually. Then I began to get curious and test out things and decided that I either needed an auger motor or this coupling--or both. The motor actually was working but it was making an odd noise, so I ordered both ( I found the auger motor for my refrigerator model much cheaper online somewhere else). As it turns out, all that was wrong with my ice dispenser assembly was the coupler which was stripped out and simply slipped around on the threaded shaft that the motor uses to turn the auger in the ice bucket which moves the ice to the dispenser. Most of the help videos showed that I would have to remove the auger motor and perform some kind of mcgyver to get the darn coupler off since it was stripped out. But lo and behold I learned on one of the forums discussing ice dispenser problems and fixes that if your coupler was not jammed on, if it was stripped out like mine and would not move backward or forward in order to be removed from the shaft--all you have to do is install a new one right in front of it (unplug fridge, remove ice container and by hand screw this left-handed coupler on, replace ice container, plug in refrigerator and you are good to go, if the coupler is the problem. It has been two weeks since I did this "fix", and my dispenser is working just fine with both cubed or crushed ice. My refrigerator has the old style plastic auger instead of the metal one, and so I probably will have to be careful from now on and make sure nothing gets jammed or the same problem will occur. I didn't need the motor but I have it if I need it, and I know how to change it out if I have to. It is not often I get an easy fix, and I certainly appreciated this one!