Product review (2 stars): wish it worked better
Loved this and still do, but the machine malfunctions all the time.  When it is working it is a godsend, but when it is not it is a real bummer.  The wet ice that everyone talks about is bs and works just great just makes it difficult to stick in freezer.  The machine always says it is full even though it doesn't have any ice in it and tank is about 1/2 full.  I know if you over fill by even an 1/8 of inch it registers as full.  Wish more reliable, but when working is better than good it is awesome.  Update, if unit keeps making ice and melting quick check tank.  Really works best when almost full so make sure and check and fill twice a day.  We loved this machine and is very inexpensive.