Product review (1 stars): Terrible, ineffectual service
Terrible service. Ordered 2 replacement ignitors for Viking oven for expedited delivery so to receive it before a planned dinner. One ignitor arrived shattered. Immediately asked them to expedite delivery of a replacement, since oven is unusable. "Sarah," online service representative, said she could not help me, said I would receive part via standard delivery, and abruptly terminated our chat.