Product review (4 stars): the filter fits nice and flush and no more snagging
MY problem with the filter snagging my clothes turned out to be that I was inserting the filter backwards!  :(  The shape of the filter and the place into which it is inserted led me to insert it backwards; once the technician (WONDERFUL man) inserted it correctly, the filter fits nice and flush and no more snagging!!  The filter has a reminder to clean it after each load (never really noticed it before); those words should be showing as to be readable!  This is an embarrassing admission, but thought I should post it in case it helps anyone else...  :)