Product review (5 stars): Trustworthy company, very realiable and customer-centered, well-built item, and great saving/
I bought this item directly from the seller, it worked for me for two years. Then because I did not do a good job keeping this machine in a dry flat surface, I kept it in a water tank, so water accumulated and damage the motor.

I requested their warranty, which if amazingly 5 years, they made it so easy for me to return and did not bother by my own mistake. I received the same item very very quickly, and then I used it and made the same mistakes again that I did not realized until now. The machine broke because of water damage, I contacted them with little hope there is anymore help. But after explaining the situation, the company was so generous and helpful, they are willing to help again.

I absolutely think this is one of the best decision to buy from this company, and glad I read so many good reviews two years ago before I buy it. I used this along with a mini washer, and in the winter, I just keep clothes after spin dry, in my heated room. It really is hours to dry, I need no space. Very economical, saves me so much money!