Product review (3 stars): When it does finally get hot it's great, but this is not as advertised which was ...
the 20,000 burner takes forever to heat - not what it should be.  This is because the grates are too high, pan too far from heat.
When it does finally get hot it's great, but this is not as advertised which was that water for pasta would boil quickly.  Nothing boils quickly on this burner.

It does look very nice.  People should know that 36" stovetops have greatly different cut out sizes.