Product review (5 stars): Excellent
Replaced OEM with Supco RIM943, working as expected.

Thanks to internet resources for trying to explain potential problems and showing me what I needed to examine and do. I didn't know the life expediency for the OEM was roughly 5 years, due to an expected failure of the Teflon coating on the tray (I was surprised by what my OEM looked like after 18 years and I concluded that over time, the mineral deposits from the water supply had built up sufficiently in the tray to cause the tray to cause overflow. Note: Our water supply is well, tested safe, low mineral content, softened to whole house excepting kitchen.

1. Locating part via internet was easy and price was best available for new item.
2. Read 20-30 reviews, and sided with the overwhelming positive response noting most of the negative reviews did not clearly make their case. (exceeding their ability, biased, or isolated to a rather unique circumstance).
3. Vendor shipping was as expected.
4. Installed part is less then 15 minutes...full ice bin in two days.
5. I'd do this again, without thinking too hard on it.