Product review (5 stars): I was confident to make the purchase and was happy to do so
I had confusion with this product because the picture did not display the additional two plastic clips (which is what I needed!) that are needed to mount the upper arm. However, after contacting the shop (who was helpful and timely with their response) and asking the community, I was confident to make the purchase and was happy to do so! Item arrived same day and had all three parts needed to mount the upper arm from scratch. Upper arm was falling off after each dishwasher use, but no more :). Thanks!