Product review (5 stars): Pretty impressive customer service follow up for having just ordered ...
Pretty impressive customer service follow up for having just ordered a water filter.  I got an email confirming my order and an email to ensure I'd received it.  It works perfectly, fits perfectly and was a no-brainer to install.  Insert in hole and twist in place until secure.  I didn't turn the water off first and it made no difference.  Flushed a couple of cupfuls of water through and the water is clear and tastes fine.