Product review (3 stars): It's mediocre, but comforters?--Forget it. Marathon wash times are annoying.
Major differences here than what you are used to with old-school center post top loading washers. The most frustrating thing with this washer is that it is complex( e.g. figuring out how to use it or customize options to get the results you want) Once you figure that out, you may be quite happy with it:

a. Leaving coins, paper clips, pens in your pocket then trying to wash these garments in this washer will ruin the washer and your clothes.

b. All buttons should be buttoned, zippers should be zipped, Velcro should be fastened and garments should be turned inside out if they have these fasteners on them before washing them in this washer (pain in the butt, I know) Garment net bags might be a god idea for some items.

1. You cannot select the wash water level you want regardless of what the amount of clothes you are going to wash is.

2a. This washer doesn't seem to wash small loads well. It needs the buoyancy of other garments to help move the load around

2. You cannot select the wash time duration manually. This is done for you when you select the soil level and type of fabric

3. It does not have a center post agitator, it has a large disc agitator that moves clothes in a blooming fashion. Because the clothes spend a long time on the wash plate and rubbing together, they don't have to turn over as often as what you are used to with a center post agitator

4. And I don't care what anyone says, these types of washers cannot wash queen size and larger comforters well. The bunched up garment will not be turned over and will basically soak and spin while 75% of its circumference is scrubbed.. You can pause it and flip it yourself a couple times, but this is an automatic washer, right?? ;\

If you are a ranch hand, farmer, mechanic or someone who otherwise gets their clothes very dirty regularly--- this is probably NOT the washer for you. You're better off with a top load Speed Queen. I believe these LG washers are more designed for city folk adults who work in offices, that occasionally get their clothes very dirty etc...Although they seem to clean construction workers clothes just fine.

 I advise using HE plant based laundry soaps. Petroleum based liquid laundry detergents tend to gum up too much which isn't good for these washers at all.

Wash temperature wash options range from tap cold to cold to semi-warm to warm to hot. (With cold, the machine adds a little bit of hot water in order to get powdered chemicals to dissolve properly, but the water will still feel cold- Tap Cold ---> the cold temperature of the water isn't modified at all)

 Hot water sets a lot of stains and really isn't necessary to clean clothes. Warm water can yield similar effects. If it is bacteria you are worried about, you can use hydrogen peroxide or bleach. People like using hot water because it loosens the viscosity of oily soils, and it has an antiseptic effect, but detergent an hydrogen peroxide can do this too. This machine will not use straight scalding hot water from the tap. It just won't. LG nannies you regarding this, telling us we don't need it, it wastes energy and it is not good for our clothes. Lucky for them, I don't have a lot of white clothes. White clothes show stains and stain easily. I even have very little articles of white underwear, t shirts or socks anymore. I don't like white clothing.

You should wash all similar fabric and type together. (New washing technology does not negate the need for sorting your clothes, it increases it. Sorry guys) You cannot wash jeans with dress shirts in one load, etc. This might cause unbalancing, linting, etc. I haven't had any  unbalancing issues. Just male sure the washer is level and you shouldn't either

Are you a dry detergent fan? No problem- just take the cup adapter out and put the dry detergent and dry detergent additives in as well (although I've never had any problem just putting these chemicals in the bottom of the tub at the start of the wash before I put my fabrics in)

-----Extra Rinse Button: This button is an important feature and cycle modification option that I feel compelled to explain because it has 3 functions. If your clothes are extra dirty (mechanic/gardener/ranch hand) you may feel compelled to add extra detergent/soap to the wash. This is understandable. However an extra rinse may be needed to get the soap out. Pushing the button once gives and extra rinse. Pushing it twice programs the machine to add two extra rinses. I don't think it tells this in the instructions, it only mentions that it gives one extra rinse -- not true.

(Extra Rinse button features cont.)
-----Extra Water (Water Plus)  For those of of you that like your clothes washed in lots of water (Who doesn't? :) ) you may want to learn about the extra water option found on the Extra Rinse button, by pressing it and holding it for 5 seconds. The machine will not indicate on the panel that "extra wash water" is set - It will just beep. :/  I washed about  1/2 tub load full of towels on the heavy duty cycle, and by using the extra wash water (water plus) option, the tub filled almost all the way up with water ,causing the towels to turnover about once every 3 seconds during the wash cycle. (pretty darn good) They also were not rubbing together nearly as much as before.

-----Lid Lock.. It has one. This is for customers who have families with toddlers. Many households don't have toddlers, so this should be an option, not standard equipment.. For years we had top load washers without lid locks and we survived just fine. I can understand having it lock while it's spinning, but there is no need to have it locked all the time. What if the lock malfunctions?

-----Smart Diagnosis/Tag On allows you to call and touch your phone to a part of the washer to allow LGs computer's to assess problems you are having with the washer. I'm in a household of two male adults and we've never had to use this feature. We have had the washer for a year now.

-----Delicate cycle is too delicate. Seems like it is for chiffon and pantyhose not dress shirts, etc. I use the normal cycle for delicates.

----Tag- On allows Android NFC (near field communication)- equipped Android smart phone users to get access to cycles not available on the washer's control panel, and to control some of the washer's functions by Android smart phone remote control. *update 2-6-2017 I've heard that LG no longer offers the Tag- On feature for this model because people were confused by it and hardly anyone used it.

----Custom Program Button on the washer's control panel only allows you to store 1 custom program at a time, so some people might find the Tag-On and remote functions useful.  I basically don't want to make washing my clothes that complicated or intricate, so I doubt if i'll be using the Tag On feature to customize cycles, etc.  :)

----Non-Slam Lid- Lid can't be slammed. It has pneumatic axles on its hinges that slow down effects of gravity.

Tricks: ________________
---Speed Wash: The speed eash cycle is very short and some people have told me they have used it successfully as a semi-manual prewash in addtion to its original function when they have e.g. a few dish towels to wash, etc.

---Wetting clothes before hand. If you make the clothes soaking wet before hand, when you turn the machine on it will think the clothes are heavier than they are therefore making the machine fill with more water than it ordinarily would

---Permanent Press -- although it has no permanent press cycle normal wash and low spin and semi-warm water wash do perm press just fine

Pet Peeves:::::
-----Overall if it were up to me, I wouldn't buy this washer, the one I'm using now is a "rental". I would want something to wash my comforters and they advertise this machine like it  washes them so well, which is a lie. What a joke. It barely washes them. Only front load tumble washers clean those right.

----- It can wrinkle and twist clothes if there is a low water level in machine

-----Marathon cycle times. | e.g. 3 hours to do a load of towels? (2 loads of towels in a normal size washer) You can kind of get around this by not washing clothes that are super dirty and washing smaller loads and not modifying the cycle. But, I don't know about you, I want my clothes clean, not partially clean, and if it takes that long to get the results I want with this washer, oh well.

-----Spends too much time measuring torque resistance. This should only have to be done twice, not throughout the whole cycle. That seems kind of silly. Maybe it's to cover their tracks for people who constantly like to add stuff to the tub after the washer has started

-----Lid Lock.. I don't like it. This is for customers who have families with toddlers. Many households don't have toddlers. For years we had top load washers without lid locks and we survived just fine. I can understand having it lock while it's spinning, but there is no need to have it locked all the time.

-----Leveling...You better have this washer leveled.  Otherwise the tub may wobble like "hep" and bang against the outer cabinet. Even leveled, the tub seems to wobble too much.

-----Overpriced. I didn't buy it here, but even paying $800 for it (what my roommate paid) seems kind of ridiculous. Oh, but it's going to save you so much water, right?  Our water bill is totally covered with the homeowner's association fees.  :\