Product review (3 stars): the whole back straight edge wouldn't glow red like the rest of the element does
The heating element came in a very timely manner however when it was installed the element appeared to be warped. Then when it was finally made to fit, when we turned the oven on, the whole back straight edge wouldn't glow red like the rest of the element does. I am sure that it should as the element we had before did "glow" all the way around before it broke. Our oven is heating up to the temperatures that I set it to so we have not returned it or even bothered to return it, so I do not have a review of the customer service.