Product review (5 stars): I alternate between I Love it or I hate it
We bought this dishwasher when we were forced to repair our kitchen when our Whirlpool malfunctioned (drip-drip over two years ruined hardwood floors & cabinets).
So being that we are an 8 person household, I wanted a RELIABLE system and figured we might need a commercial system but instead, we caught our breath and bought this system. And boy were we glad we did!!! In an 8 person household, when I get the chance to sit and relax after all the kids are in bed, the last thing I want is racket from a dishwasher reminding me of the work I just did. Noise pollution is annoying. This system does the trick. And unlike some of the other reviewers, we've now had it a year and I feel that we are a good control group since we use this system DAILY--at least one full load a day. By the way, my kids are bad about rinsing the dishes off--IF they put them into the dishwasher, the dishes are pretty full of grime.

BUT, we've had our ups and downs with this unit as we learn what it needs to keep it functioning.
#1 our water is hard, so we have to put the salt tablets into the unit (never had a system where this was required before)--but when the system needs more of these tablets, it just stops working. It had been a bit finicky (by that I mean you press start and it runs for about 5 minutes then gives you "done" signal though it hadn't even gotten started)and I had no idea why??? I've finally had the chance to look into it (six kids, no one seems to care; my husband tried to figure it out and threw his hands into the air thinking of calling someone in but I am more dedicated). So I tonight, after two weeks of having to restart the system after it auto-cancelled, I looked into the salt reservoir and saw that it was pretty low so I refilled the salt tablets and now the system is working and again running smoothly (and quietly--I had to get up and check the light it shines on the floor to see if it's on since I can't hear it running).
#2 one of our sons cooks lots of fatty foods (bacon is his favorite) and seems he may have put very oily dishes into the unit (Yeah! He put his dishes into the dishwasher!!!) I think this is his way of passive agressive destruction because lots of parts are now clogged (as is our sewer system) up to the point that the unit wouldn't drain properly. Now I am sure this isn't Bosch's fault. I hand cleaned much of the interior with soap and water to break the oil up and had to hand clean the prefilter by soaking it in a tub of suds and scrubbing it up. I really should have made the son take care of it but this is one of those times when passive agressive behavior deserves more passive agrressive behavior. I will stop buying bacon and let the kid know he can't cook it in the house until he pays the plumber to come clean our sewer line. Oh, but my little scrub job worked. The Bosch runs again, and smoothly too.

#3 you do have to clean out the pre-filter (with us, we can't seem to keep up with this part) pretty frequently and it doesn't tell you when. You just have to figure it out by the stinch or by the clunky noise when the system is choking on the rinsewater.

All in all, I believe that this system will last us just as long as the system was pre-engineered to last. Probably just outside the warranty! But, while it's working, I'll be keeping the salt reservoir filled and keeping the food particles tossed from the pre-filter so it doesn't clog up--oh, and my 18 year old son will be able to get his own place if he wants more bacon.

Now I wouldn't say these things are dealbreakers. Most of these issues arise by the full force we give this system. But I enjoy reading the reviews and thought I'd chime in about my own.