Product review (5 stars): I am impressed which the speed it did make ice and is a very nice machine. It took about 8 hours to fill ...
Item arrived safely with merchandise box within 2 outer boxes, each cushioned against each other.  I let the Knox ice maker set on the counter for 18 hours for refrigerate to settle while I cleaned it prior to use & prior to connecting to power. Item came with an extra soft rubber drain plug in case you tighten the installed drain plug cap too tightly and break the plug into the drain hole, which I did.  However, after digging the portion of the soft rubber plug broken piece out of the drain hole and upon examination of the the top part of the soft rubber plug still inside the drain plug cap, it appeared that the top part would act as a gasket. I screwed the drain plug cap back on with "gasket" still in the cap. I have used the ice maker several times and drained the excess water out between usages with no leaks from the drain hole. I have yet to use the extra supplied soft rubber plug. I have turned to using filtered and purified water for drinking, cooking, and in the Knox ice machine.  I have replaced the ice made by the refrigerator (which is only filtered) with Knox ice. The refrigerator Ice maker is turned off and will now dispenses Knox filtered and purified ice.  Knox ice maker is quiet, takes about 8-10 minutes for 9 large size bullets. I tested the auto-off feature for out of water & full basket alerts and was able to hear the 6-8 alarms beeps two rooms away for each alert. The Ice maker did automatically turn off for each alert.  I am impressed which the speed it did make ice and is a very nice machine. It took about 8 hours to fill the refrigerator's large ice dispenser holding tank with Knox ice, which usually takes 2 days for the refrigerator's own ice making capabilities to fill it's own ice bin. Since the Knox is not a freezer, it makes wet ice which I put into a zip lock bag and put in the refrigerator's freezer. By the time that the Knox basket is full again, the ice in the zip lock is more frozen and is easily broken apart prior to emptying into the refrigerator's ice bin. Zip lock is ready again for more Knox ice.