Product review (1 stars): To help you do your due diligence...
Ok everyone, let me first tell you that I'm not one who normally writes reviews, good or bad, but this is important and needs to be told. If you read the customer review from June 2018 on this very page, I have the SAME EXACT PROBLEM. I purchased this fridge in July of 2016 and this unit worked fine for the first 13 months of ownership. Now, after twelve months- yes, 1 year-of attempts to fix this unit with main PCB boards. sensors etc., it still will not go 1 week without the temperature in fridge compartment residing in the low to mid 40's for a day or two. Not good for your food storage needs. Do you want to be giving your kids spoiled milk, totally unaware you are doing so?
The fact that I read a review of this product with the same exact problem coupled with the fact that LG has been throwing money in parts and labor for so long without being able to correct the problem leads me to believe that it is a design flaw with the air circulation in this particular model and quite possibly other models of theirs.
This unit gets very good reviews from most places- especially Consumer Reports- which I am a long long time reader of and completely trust them. But, I'm sure that they don't test refrigerators for a year, and their initial findings were probably very good just like mine were. So, all you young families out there and those considering LG refrigerators for their kitchen remodel, unless you want to monitor temps constantly(or manually defrost it by shutting it down for a couple days which will yield good results for a few months, another "tell" of a design flaw since there has never been any ice build-up behind freezer back panel-this is something you should not have to do with a new fridge), I would STRONGLY advise looking at different brands.
Face it, you read these reviews for a reason. Because of this ongoing problem, I periodically check posts and reviews. After reading the June 2018 persons review, I felt I had to share my experiences and insight. I have nothing against LG products, and this is not a knee-jerk reaction about this fridge. Its been ongoing since August 2017, and to LG's credit they have covered the cost of all labor and parts to this point( it was one month after their standard 1 year warranty expired). Plus, they are probably going to replace this unit with a new one. Unfortunately, after all this, I'm not all that excited about getting the same one. I wonder how many more are out there with this same problem.
Thanks for reading.
To be continued.....