Product review (3 stars): Nice hood, but beware of electrical issues.
We ordered this hood and installed it, went to turn it on and...nothing. The lights worked but the blowers wouldn't turn on. We contacted customer service and they sent us some videos on what to do to trouble shoot it. I took it apart and found the connector that was causing the issue. Basically the electrical connectors have play in them and can cause issues if they aren't completely seated together. I taped the connector together and reassembled it and everything works great now. It is a nice hood now that it is working, but still for $400 I would expect better electrical connectors to be used. Photo 1: Connector showing slight gap between the two halves, this is what caused the bad electrical connection. Photo 2: Connector with halves pushed together completely. Photo 3: Taped up connector.