Product review (1 stars): Quit working after 7 months
Honestly, I am more disappointed in the customer service.  Our unit stopped working March 15, 2014 after purchasing in late August of 2013.  Today is April 15, 2014 and there is still no resolution.  We were informed today that they will send out for the fourth time, a technician to give a second opinion based off of the first technicians three assessments.  The first technician replaced three of the major components as instructed by KitchenAids tech sheet.  This has put us in a very difficult situation since each time they schedule a technician we get one of those typical 4 hour window responses of when they will be there.  I guess our time is not important to KitchenAid as we should just be available at their convenience.  I would really love to just get my money back and purchase another brand.  I want to say that we went with KitchenAid due to brand recognition and felt that this was a brand we could trust.  I no longer feel that I can trust or depend on them.  As a home consumer, what good is a brand without trust or dependability and timely customer service follow-through?