Product review (5 stars): LIFESAVER!!!
My husband and I live in an apartment with no washer or dryer. For a year we've gone to a laundry mat with no A/C every week and spend $25-$30. I finally had enough when I saw a homeless man eating out of the trash inside the laundry mat just a few feet from me! I went online that day to look for a small washer and dryer that would work with a 120 v outlet. I kept seeing Haier brand and read all the reviews and decided to purchase them from home depot which was the best price with free shipping and the most well know website. To sweeten the deal Home Depot had a discount offer at this time that got us $25.00 off our purchase which made the price cheaper than the other websites. Yay! We were happy so far.... Even better we got the washer and dryer in less than a week and both at the same time. The dryer hook up required us to purchase a 30" x 24" piece of plywood ($30.00) and the exhaust kit ($12.00). My husband used a piece of the plywood to mount in the window to connect the exhaust. Installation took about 30-45 minutes to mount the dryer on the wall and connect the exhaust. Hooking up the washer was super easy just connecting some hoses to the bathroom sink. When we put the first small load in the dryer and set the timer all seemed to be working. After about an hour I had almost two more loads washed but when I checked the dryer (which had turned off) the clothes were hot and still very wet. My husband checked the lint tray (it was clean) but when he checked the exhaust vent there was no air coming out at all.... I called customer service right away and explained what happened. I was told it will take 48 hours for a repair company to call me and set up an appointment. I begged them to send someone sooner since I had 3 loads of washed clothes and no way to dry them. The customer service representative apologized and said that's the best they could do. I was very upset that the brand new dryer I bought wasn't working and I had to wait at least two days to get a call back. I had to hang my clothes all over my house for 24 hours to dry them. The next day I called the repair company and explained what happen and was told that I was scheduled for Wednesday and it was Monday. I begged once again and she sent the repair guy out that same day, only a few hours after we spoke. The repair guy had it working in no time at all. He said the belt connected to the exhaust fan was overly greased and the fan itself was stuck and he had to turn it loose. Afterwards the dryer was working great blowing out the exhaust and drying my clothes normally. Other than that hiccup with the dryer in the beginning the dryer fits and dries medium sized loads in about an hour, of course jeans and towels take a bit longer but I am very happy with my purchase. Haier dryer:$239.00, Price per YEAR to use:$45.00, Not wondering who dried their clothes in the dryer before me and watching a homeless man eat from the trash while sitting in a laundry mat for over 2 hours: PRICELESS!!!