Product review (4 stars): Excellent for low-volume use. Could not keep up with our family
Works really well, but this family really goes through a lot of ice. It could not keep up with us. We gave it to our church -they love it. We occasionally had to power cycle the machine when it got confused - the "ice bucket is full" light would occasionally go on but not turn off. There was no ice in the basket  when this happened (about 1 time per week).

Pro: makes ice as promised at the volumes promised
Con: This family uses a lot of ice. Machine could not keep up with us.
  --sometimes the "ice bucket full" light would go on, even when empty.