Product review (4 stars): Poor Customer Service
My only complaint is I purchased this in May and the rubber seal around the door is coming loose. It is still under manufacturer's warranty, but when I call the 800 customer service # for Danby I was on hold for 20 minutes with them saying the whole time "You are the next call."! Frustrating because this should be easy for them to send someone out to replace the defective seal. Customer service seems to be an issue for Danby and that is never a good thing when you buy something from someone. I do have an email address for them so I guess I will try that. :(