Product review (5 stars): Grrat design and dishwasher's top rack  back to 100%
I received a YouTube link from "Results International" about a day prior to receiving the replacement kit. Video clearly depicted removal of original adjusters and installation of new and improved design adjusters.

Please note that you need a T15 (torx-15) screwdriver that the typical person might not.have handy.  Easy to purchase but not sure why they didn't use the more commons Phillips head especially since the screws shouldn't be tightened too much anyways.