Product review (1 stars): Off to the Junk Pile
Own a pair of Duet, and recently had to call for service to fix what was thought to be a rear bearing failure.  This repair needed a new interior drum.  The repairman told me to replace the washer since the repairs exceeded the purchase price of a new washer.  He also told me of a meeting with Whirlpool about the poor service life of the front load washers that they never expect it to work past 5 years of use.  He is correct on the 5 years of use.  My washer is 4 years and 11 months of use, and is ready for the junk pile.
I'm going back to the old top loader washer from Speed Queen where I can expect it to run forever.