Product review (1 stars): Bad customer service/exchange policy!!!!
I ordered this item a little over a year ago.  Now it is not working.  The motor bit the dust.  My friend has had the same one for 4 years and works great.  Now I am stuck with a defunct hair dryer and no recourse through Amazon.com to even replace it.  This should have lasted a lot longer especially since my friends is STILL working!!!! Very disappointed in Amazon...