Product review (1 stars): does not perform for long
IT SEEMS THAT THESE PORTABLE ICE MAKERS ARE NOT RELIABLE FOR MORE THAN A FEW MONTHS. IT IS AN ENGINEERING FAULT IN ALL BRANDS, INCLUDING NEWAIR PRODUCTS. WARRANTIES ARE DIFFICULT TO FULFILL SINCE RETURNING REQUIRES DIFFICULT REPACKAGING. IF YOU MUST OWN THIS PRODUCT, I WOULD BUY RETAIL, SINCE RETURNS ARE NOT SO DIFFICULT. DO NOT HAVE HIGH EXPECTATION OF THE ICE MAKER LASTING MORE THAN A YEAR, BEWARE. IT'S JUST A BAD PRODUCT.