Product review (2 stars): I hate to write a bad review for this, but....
The company itself has great customer service, but the product needs work.

I loved this for about the first month. It worked great. I loved how quiet the motor was, and that it dried my hanging clothes well and reasonably fast. I was even tossing a couple of dryer sheets in the bottom to have that, "fresh out of the dryer" smell. I was happy with my purchase. But then the motor just shorted out and quit, rendering the product completely useless. I was disappointed

I called customer service. They apologized and said they would refund my money. It was back in my account the next day!

Had this company not been so wonderful on the phone, this would have been a scathing review. However wonderful they were, the product needs work. The motor is badly made, shorts out easily and the frame of the dryer is flimsy. The hanging bars also fall off constantly dropping your laundry to the bottom of the dryer.

This is a great concept, and could be a great little dryer with a little redesign and quality check. I'm hoping the company will retool this a little.