Product review (3 stars): Good item, short life, poor customer service
I have had this device for three years. The outside sensor has just quit working.
Things I liked:
- The temperature accuracy seemed quite good. The indoor generally read the same as my thermostat.
- I liked the clear, plain display. No unnecessary clocks, suns, umbrellas, etc.
Things I didn't like:
- The display is a little dim.
- The sensor only lasted 3 years. When I finally reached the company they said the average is 1-5 years. Had I known it wouldn't work very long, I wouldn't have bought it. A replacement sensor is $15 + tax from AcuRite (you can't buy it on Amazon... don't buy the look alike unless you have the exact model number).
- It took me 3 weeks and a dozen phone calls to get through to AcuRite. I emailed my question and they replied saying I had to call. I finally got through after well over an hour on hold. Their promise to keep you in the queue and call you back doesn't work even with multiple tries. I am so sorry I wasted so much time on this.