Product review (5 stars): Great fix for Sears Kenmore Elite dishwashers
Worked great on my two Sears Kenmore Elite dishwashers despite the one previous reviewer who said it wouldn't. Maybe the product has been modified since then? I have model 13963 and 12773 with the same upper rack problem. The install was slow on the first side (10 min) while watching the you tube instructions then the other 3 were a breeze. Very simple install for a moderately handy person and very doable for anyone. Sears quoted me $200 per dishwasher and I did it for $30 and in 20 minutes time.