Product review (3 stars): it worked nicely (did take a couple weeks to get rid of ...
We had this machine for several months, and then it just stopped working. the Tray that collects the water to create the ice cubes wouldn't move and the whole machine frosted over.  I've tried contacting the seller (one big outlet) and the Della products customer service number.  I haven't heard back from them and I started this process 3 weeks ago.  I think that the product has a one year warranty.  Up until a month ago, it worked nicely (did take a couple weeks to get rid of the plastic taste); makes ice quickly and holds a lot.  I really just want someone to contact me to see if I can get a return/replacement machine or parts.