Product review (5 stars): Quality product and exceptional customer service
There was no model number on my stove, so I ordered one of these burners to make sure it worked before I ordered a 2nd one.  I am very pleased with the burner.  It looks like much better quality than the burner I replaced.  It also heats up much faster than the old burners.  The color was a nice gray.  I ordered a 2nd burner, but when it arrived it was significantly different it color - it had a definite greenish color and did not look good with the first burner.  I contacted Parts Appliance Chicago about a replacement.  They explained that sometimes the color can vary in the manufacturing process.  They immediately sent me a replacement that matched my first burner and a return shipping label so I did not have to pay to ship the other burner back.  Excellent customer service!