Product review (1 stars): Maybe this will eventually work.
I am now over 3 hours into the 30 min software updates. Called tech support and I was #1 in line for the next agent. That was 45 min ago. I will update this report when I know how long the 30 min software update takes.

Update - We are now over 5 hours into the 30 min software update. I suspect the device has failed. As for tech support, the automated system asked me to leave my number for a call back. So far it has been at least 4 hours and no call back. I suspect that I just purchased junk.

OK - So after another hour of troubleshooting, with no help from tech support, I was finally able to get it to work, sort of. The hub is now connected and I was able to add the sensors. So much for easy set up.