Product review (5 stars): A positive review...
Have had this washer for almost a year now, and have to say that we have no complaints.  I originally purchased a Samsung which had spin issues, and it went back to the store after the very first load would not spin.  I opted to get the Whirlpool after consumer reports rated it best, and for us, it has not failed.  Normally we only do a few loads per week, but recently, we've had to push things to the limit, and have been running several loads per day for a few weeks.  It handles towels, jeans, and blankets with no problem.  I even washed denim slip covers for our oversized sofa with no problems either.  The cycles stay true to their times, and it offers a fair amount of options to accommodate just about everything I would need.  While I do understand the frustration with ending up with a machine with problems (my Samsung experience), I would offer the following advice:  if you think you have a lemon, return it, and don't get caught up in the repair nightmare.  Repair service should be there to fix an occasional or inevitable problem, not to make a bad machine good.  And take an extended warranty.  And be kind to your appliances.  I must admit that I'm the type of person that has owned things for years that still look like new.  On the other hand, my husband is the type of person who owns things for a matter of minutes that already look years old.  It's why I don't let him do any laundry.  I do wonder sometimes if he does it on purpose.  :0)