Product review (3 stars): It makes nice clear ice fast! But it does NOT maintain a long term "storage" environment - unless you don't mind smashing clumps
I purchased one of these clear ice units and was quite pleased with the initial performance.  It made clear ice which was great to have in our drinks and it made the ice quickly and efficiently.  My issue with it was the ice came out very wet and that translated to big clumps of ice if that ice was transferred to a freezer for longer term storage.  Though the description uses the term storage, this unit does not "store" ice as consumers would expect. The holding area where the ice is dumped receives no more cooling than the ice that is present provides.  The ice will melt just as it would if it was sitting in a lightly insulated cooler.  It's a matter of semantics but I don't call that "storage".  A freezer "stores" ice.  This device does not. This devices traps ice.  It makes wonderful 1x1" dimpled cubes that are great if you use them right away but the wet cubes will clump big time if they are transferred to a freezer. Store bought ice does the same thing.  I ended up returning the unit for a refund within 30 days and spent half the amount on an icemaker kit to install into our extra refrigerator in the basement.  I don't get clear ice, but at least the ice sticks around a lot longer without the serious clumping.  If  I needed a steady supply of fresh clear ice this Luma machine would be the machine I get. It isn't obnoxiously loud during operation and it makes ice much faster than a standard freezer mounted ice maker; 10-15 minutes for each batch.  Helpful hints I learned: draining the unit is easy: place it next to the sink and open the drain plug.  The unit should be off and *plugged in* to get a complete drain of both reservoirs. Hold the power button in for at least 10 seconds when powering on for slightly thicker ice.  Note to Amazon: I always check your site first but you were sold out. I went with another online retailer. It happens.  :-)