Product review (2 stars): Poor customer care from Frigidare
I like everything about how this stove cooks.  The convection oven works well and is very accurated temperature wise.  The controls are easy to use.
The problem I have had is with the finish.  The "stainless steel" finish plate that surrounds the electronics control panel has been a problem.  The finish has come off, I've been very careful to use a soft cloth and non-abrasive cleaners.  A standard kitchen multi-surface cleaner took off the stainless steel finish.  It is not covered by warranty, aparently non of the "non-cooking" surfaces are covered.  But to find that out I had to talk to no less than 8 people.  Each shuttling me to the next person, and often that person said I should have been helped by the person who forwarded the call.  One man went so far as to say that they customer service department had "training problems" and lots of new staff.  Not my problem.  My problem is a surface that does not hold up to normal wear and tear and careful cleaning and a company that will not take responisibilty for it.
Now I have to pay $200 for a new part and figure out how to install it myself to save another $190.
Not happy with Frigidare.