Product review (3 stars): Nice range but terrible customer satisfaction
We have the stainless steel version of this Frigidaire Gallery series range and I really like the range itself. We've owned it since late in 2012 and the reason I'm downgrading this product is because of the poor customer service we've received from Frigidaire/Electrolux.

The European-style cast iron grates on this range are very nicely designed, and I highly recommend this design over the standard American design. However, each of the three grates has protective rubber feet that fit into holes in the bottoms of each grate, and these rubber feet tend to fall out and get lost. When that happens, the grates wobble (depending on how many feet are missing), and believe it or not, these rubber feet are considered "cosmetic" and are NOT covered by the product warranty or extended warranty. There is nothing "cosmetic" about a cast iron grate wobbling (without these feet the grates are unstable AND the cast iron can damage your enamel range-top).

To replace one or more of these parts costs $34 for a "foot kit", plus I presume a large shipping/handling charge. This is totally unacceptable and if you buy one of these European Style Frigidaire Gallery ranges, I highly recommend that you demand some extra "feet" for your grates.