Product review (2 stars): This is important to know
First off the company does have really good customer service.  I did call and speak with them and they were pleasant and they did try to help.  Unfortunately the product isn't that great.  States clearly on the item description that this item will replace the factory filter I removed(verified by the filter item #).  When I opened the package I was hopeful.  Looks of good quality.  Looks to be same size and dimensions of the original filter.  I followed the instructions but the filter would not install.  I looked at the inlet and outlet.  They matched.  I looked at the other plastic pieces between the inlet and outlet and found the problem.  I took a picture so you all can see.  The filter on the top is my factory Electrolux filter and the one on the bottom is this Tier 1 filter.  Because of the step down on that piece of plastic it wouldn't mount in my fridge.