Product review (5 stars): A really terrific product!
Our Maytag Bravos washer sounded like an artillery barrage several times on every type of load, finally giving the dreaded UL error code. The local appliance repairman replaced the drain pump, that lasted for almost one whole load! When we called him back, he said he didn't think it would be wise to invest any more money in the Maytag (he must not have known how much these critters cost). After researching the symptoms on-line, the suspension system sounded like the most likely culprit, so we ordered the W10189077 Suspension Kit. It took us about 20 minutes to install and the washer has been running like new every since (about two weeks now)! The kit saved us over $800 for replacing the washer. We replaced each rod one at a time and found that having two people helps (one to pull the new rod into place and one to slip the plastic cap on). A terrific product, arrived quickly and installed easily.