Product review (1 stars): Nice refrigerator but horrible customer service
I purchased this product from Home Depot actually and was very dissatified with it.  The water and ice machine did not work when we received it and when calling LG they couldn't even get a tech to return my call from 3-5 days and then I will have to schedule a tech to come and look at it.  I called Home Depot and they offered to come get it but I did not have another refrigerator so they said that they would have to order another one which they were unsure of how long it would take to arrive.  Now it has started to periodically make a rattling noice so it is not quiet.  Also, Home Depot told me to contact Home Depot.com who told me to contact LG in a recorded voice mail.  So now I sit with a refrigerator that doesn't completely work and tends to make rattling noise periodically until I can get a tech to call.  This is very disappointing because it is a very nice refrigerator but customer service is horrible.  I did not know that LG's customer service was so poor so i will not buy another thing from them.