Product review (5 stars): massive UL problem solved
thanks to all great DYI youtube videos out there for step by step assistance. my washer is an older model of CABRIO and it's now (no modification necessary) the more updated suspension rod design with bushing (did not have bushing on the original). since the complete job can be done front top, it's not too difficult in the typical cramped laundry room space. HOWEVER, if doing it again, we'd start with the back rods first due to the awkward body reach position. that scary constant loud earthquake like Uneven Load (especially during final spin 12-10 minute cycle) is NO MORE! happy happy happy to have saved hundreds of $ for repair call/fix. my first order was missing a bushing but return/exchange was no problem so no stars deducted. only thing is 2 days wasted until re-order showed up.