Product review (2 stars): Goor product, terrible service from the seller and Amazon.
We bought this pair because of the reviews and I want to make sure I am fair on my review of the product and not just the horrable service I got from the seller and LG.

The set arrived and I installed per instructions and all looked good.  Turned on the dryer and a horrible grinding / squealing noise came on right away and the dryer stopped.  I read the manual as well as everything I could find on the LG web site with no luck.  I contacted the seller and got no reply.  I contacted LG 800 number and after about 20 min of time wasting I got her to let me start the dryer so she could hear the noise.  She seemed fixated on there being an issue with my power supply.  You could tell the call center was outside the US because of the questions she was asking about ohms.  I assured her many times that it was a mechanical grinding sound and they the power in my newer home was quite ok but she still wouldn't believe me.  I didn't care as long as she got a repair person out here to fix the issue.  This was a Wednesday and she said someone would be out Friday, not good but ok.  Friday came and I got a call saying it would be Monday.  Monday came and it was moved again.  This was when I tried to get amazon to return the set and I would just pay the extra $50 and pick them up at Sears a few miles away.  But I was ignored by the seller and Amazon.  It took 4 last minute canceled appointments and 2 weeks to get a repairman out and only a few minutes for him to find the clip that was never installed at the factory that held the motor in.  It was fixed and I am happy with the washer and dryer.  They are great and would recommend to anybody.

But, I will never buy a major appliance online from this seller or Amazon again.  They sell, get the cash and you are stuck dealing with offshore call centers and 3rd party repair centers that couldn't care less.  I was totally powerless to get anybody to call me back, give me a real repair date, take these back or do anything.  I took 3 different days off work because I had to be home for the repair person that never came.  I still have an open return order the was just ignored by Amazon and the seller.  Don't buy from this seller and don't buy this product online.  Go to a real store and pay a little extra so you have a real person to talk to.