Product review (1 stars): Whirlpool products poor quality, company doesn't care about the environment
I bought an entire apartment set of Whirlpool appliances 17 moths ago, Refrigerator, Stove, microwave, dishwasher, washer, and dryer. Two weeks ago the WTC7500VW washer died reporting a bad motor. The Whirlpool certified repair shop Superior Appliance in Issaquah, Wa, gave us a bid of $540 for the motor, $340 for the motor control unit, and $250 for the repair. So that $1050 to repair a washer of a MSRP of $799 dealer cost $575. I asked why one component could not be replaced a time and they told me Whirlpool requires them to replace both parts. The dealer, King and Bunnies, called the company asking for some relief as we had purchased an entire line of products. They would not even offer replacement parts.
I took the machine cover off and removed the MCU board. It is a simple AC circuit with off the shelf components. I googled the components, connectors on the board. Total retail cost of parts is aprox $55. Whirlpool charges $350 for it?

clearly Whirlpool has created a profit center for replacement parts.

Not only do i find the monetary behavior and customer service of this company unbearable, Whirlpool is telling the consumers of the world, Whirlpool would better fill America's landfills with 17 month old Whirlpool products than to build quality products, with reasonable  repair costs and process. Same on Whirlpool, a name I respected from my childhood.

Jim Lewis
Seattle, wa