Product review (1 stars): WAS A Great little machine
I am a retired commercial and industrial ice machine tech and I am impressed with this little machine. It does not make a clear ice but that is a plus if using a hand crusher as the ice is slightly softer. If you want one I wouldn't wait as the price is ridiculously low (at time of writing) and will probably go up.
That was my original review but since my machine broke (simple fix) and no parts are available it remains broke. Tried to contact Knox and got no response. Also don't waste your money on the warranty it is as worthless as the paper it isn't written on. As soon as these machines started breaking they switched the "warrantee" to another company that doesn't honor anything.