Product review (1 stars): product damaged despite no damage to box, had to happen at manufacturing facilty!
This item arrived damaged, even though there was NO damage to the outer shipping box or the inner product box containing the hood. We didn't open the product box until a few weeks later, when it came time to actually install it. Upon taking it out of the product box, we found a HUGE dent RIGHT ON THE FRONT! The dent is above the buttons, right in the middle. It had to have happened at the manufacturing facilty where it was produced and packaged originally, so their quality control is cleary lacking! Now we are waiting on a replacement, but this is disappointing.