Product review (4 stars): Happy after 6 years of ownership!
I have to say I was surprised the rating on this washer is only a 2.1 out of 5.  We purchased this washer and a gas dryer in 2008.  A few weeks after purchase we had a minor problem with the washer.  A technician came out, fixed it and it was covered under the warranty.  Other than that and the sensitive buttons, these have been great!  We raised six kids and really abused them.  Now, after six years and moving twice, I've only had to replace the hose on the washer.  The washer and dryer are still going strong!