Product review (5 stars): Great washer, but beware of reviews
I've had the Haier HLP21E now for about five months, washing six to eight loads a week.  So far, so good.  I also bought the caster set that Haier sells, so I don't have to break my back lugging it back and forth to the sink every day.  The caster set is worth the money, but keep in mind that some of the stores are charging double what Haier charges.  The cost should be about $25.

It's not a quiet machine.  It's not horribly loud, but it's certainly not quiet. I think most people who claim it is are simply going into another room and turning up the TV.  If you have an apartment with tissue paper walls and fear the landlord might hear the noise, get a solid lie ready. This is actually quite fun. I find it very easy to hide this washer under a table cloth or even in my closet!

The inner wash tub is only about one cubic foot, so you will have to do about three loads for every single load you would for a standard size washer.

This brings me to an issue that is important for potential buyers.  Over the months, I've seen people making wild claims about the amount of clothes they can put in this washer.  Please be aware that some are full of beans.  You are NOT going to be able to stuff five pairs of adult denim jeans in this, or king-size sheets and pillow cases, or eight bath towels.  Either people are confusing this model with another larger Haier, or they are people who like to wear their own body soil repeatedly, or they are lying.  Use some common sense.  Firstly, there is not the physical room for the enormous amounts of clothes that are often being claimed.  Secondly, if you stuff the machine full to the top, the soil will not completely rinse out, but will merely redeposit over larger areas. This is disgusting. Out-of-sight should not be out-of-mind when doing laundry.

You should never fill any washer more than half to two-thirds full of dry clothes, so don't do it with this washer.

Because there is no agitating spindle in this washer, heavy pieces of clothes might move to one side of the tub as it empties of water, in preparation for a spin.  If it goes off-balance, a fuzzy-logic will kick in and the tub will stop and refill with water in an attempt to rebalance the clothes.  This can happen easily with bath towels.  I just pause the machine before it goes into a spin, and redistribute them.

Use a good, HE detergent.  You only need about a teaspoon or two, depending on what you are washing.

Remember that the bottom plate goes on the machine with the curvy side "out", facing the floor.

Customer Service at Haier USA is a joke.  They don't know what they are talking about, if pressed will admit to never having seen a Haier washer, and they are just plain stupid.  If you really have an issue with your machine, harrass the Customer Service morons until they forward you to Technical.  They will do this if you scream enough and make them cry.