Product review (4 stars): Great customer service and warranty
Updated to 4 stars: I emailed customer service and the next day I received a response stating that replacement lights were being shipped to me.

It was great the first year, but by 14 months the lights were so dim you couldn't tell they were on. Fan still works great. It looks great in my kitchen and appears much more expensive than it was. The cover will fall open IF theres a lot of heat on the cooktop and the fan is not running. Turning the fan on while cooking solves that issue. I like that the display is blue to match my other appliances.