Product review (3 stars): Makes Ice Ok but has some little technical issues.
Arrived on time. Package well so as not to get damaged in shipping but no indication on box of keeping it upright so my advice is always let it sit in the correct upright position for at minimum of an hour before plugging the unit in. Filled the unit with water and turned it on. I began making ice immediately. Ran unit for about a day with no problems (so I thought).
I noticed the unit had stopped making new ice but the "Add Water" light on the front panel was not illuminated. When I lifted out the tray I saw there was no water in the reservoir. I added more water and it started making ice again. I called NewAir and was told since I was in my first 30 days I'd have to reach out to Amazon not them.
Next I noticed the ice was appearing to melt slightly. When I asked NewAir about this tey said that is to be expected as the storage area is not chilled. I said that the purchase info and even the supplied documentation never mentions that and they stated 'well it's understood that it doesn't'. Not a deal killer but it would be nice to know up front.