Product review (4 stars): Great fridge - horrible delivery
The fridge itself is nice. They layout allows me to easily see all the food, and the LED lights are nice and bright. The freezer has a light as well as the ice/water dispenser. The temperature and humidity control are working like a dream. The Samsung line in general was recommended to me by my repair man as being well made, and that was backed up by Consumer Reports scoring. The only thing I would warn potential buyers about are the refrigerator doors. You have to make sure they're closed because they will stay open just a little without that final firm push.

The only real down side of this purchase was the delivery. On the very last day of the estimated delivery window, I received a call telling me they would deliver the following Monday afternoon. I wasn't planning to be home so I asked what the next available delivery window was. They told me the following Monday afternoon as they only visited my area once a week. So I rearranged my entire schedule to be there for the delivery only to get a call during the delivery window telling me they wouldn't be there until the next day. What happened to we only come to your area on Mondays? So I rearranged the Tuesday's schedule and my husband stayed home from work because by now we were desperate for the new fridge. The truck did arrive on time, they unloaded the fridge, and rolled it into place. They left the empty box in my driveway. They didn't remove any of the packing straps or material from the new fridge. They didn't connect the water line, and they certainly didn't take away the old fridge. This is white glove service? It was definitely less helpful than I was expecting. My husband and I are savvy and strong enough we managed to connect the new fridge and roll the old one out to the curb. For anyone who doesn't have a hand truck in their garage and some good muscles, don't buy your fridge here.