Product review (1 stars): Wrinkles and puts holes in your clothes, laundry takes longer.  Tag on feature doesn't work
This is my first LG washer and I will never buy one again. Do NOT buy this washer it is not worth the high price tag. I did tons of research and read tons of reviews. We have had this washer 7 months and it destroys clothes! I find holes in our clothes and the wrinkles it creates you can NOT get out, even with an iron. It even ruined the sheets to the bed.  Again I did tons of research and switch all the settings. I wash everything on Low spin speed, I do not overload the washer, I use HE detergent and fabric softener. I use laundry bags for delicate clothes. I called LG they phone tech took me through several steps could not find a problem. The phone tech then sent out a repair man. He checked the washer and basically said it was working as designed. He called into his service line to check with someone else and they (the people on his phone) confirmed that it is supposed to spin super fast on low the spin setting. Which doesn't make any sense!  The low spin speed is ridiculously fast, you can't even image how fast it spins.  The clothes practically come out of the washer dry but so wrinkled the dryer can't even get the wrinkles out. I can't even get the wrinkles out with an Iron. Laundry takes longer because after I wash clothes before I put them in the dryer, I have to shake out and flatten each item. This washer basically doesn't have a low spin speed. It is very efficient at removing water from your clothes but at the clothes are so wrinkled they are unwearable even after they come out of the dryer. This washer has a Tag on feature which is supposed to allow you to use the LG smart laundry app to download a custom cycle to your washing machine. The LG phone tech gave me the runaround and then said the repair man would know how to make it work. The repair man said he went to training last week and he didn't know that this was even something that can be done on the washer. I showed him the Lg YouTube video about this feature. He called into customer service and they could not help him at all. Lg is making products that do not work and marketing with false advertising. This feature doesn't work at all.