Product review (4 stars): A great machine with one flaw
This is a very functional, well-built machine. My only complaint is about the prewash cycle. For heavily soiled loads (muddy pants, wet bedsheets, and pretty much anything else a three-year-old touches), a prewash is a great way to remove 90% of the dirty, smelly stuff before the regular cycle starts. Without a prewash, the whole load stews in the nastiness and can come out less than fully clean.

The problem is that when the prewash cycle on this machine ends with a spin, the regular cycle starts up immediately. There is no pause to allow the addition of detergent. I have to hang around and wait 10 minutes or so to open the lid at just the right time while it is filling up to pour in the liquid soap. Either a pause between cycles or a dedicated detergent dispenser would solve the problem. I am a little surprised at this design because I cannot think of a situation where it makes sense to go immediately from prewash to the regular cycle without detergent.