Product review (2 stars): Looks great, that's about it
I bought this straight from the manufacturer. It's a beautiful appliance, looks great in our kitchen. Had it professionally installed and I use it with the ventless kit that was available. Motor started making a weird noise within a month of installation. Contacted the manufacturer and was put in touch with one of their technicians which was challenging at best. They decided to ship me a new motor. Just the motor, which I had to install myself. Came with no instructions. I was very surprised they sent this to me. I thought they'd send me whole new hood. I had to figure out how to wire it myself. Wasn't fun and received no follow up from the company. Now it runs fine but I must say it's almost useless. Doesn't get the job done at all. I'm not sure it's because its ventless or if it's just weak. Smoke from food stands in the kitchen setting off the smoke alarm. Basically is useless. Wouldn't recommend this hood.