Product review (2 stars): Wet Dishes, Mildew and Smell!!
If performance is what you want, look elsewhere than this dishwasher. With today's energy efficient appliances everything is less - which is NOT more.  I should have learned my lesson with the front loading washer having to leave the door open and constantly cleaning the mildew out of it, this dishwasher isn't much better. The heating element is by design much weaker and does not get as hot as my 10 year old unit. So, without using a drying agent (which I never had to do before), the dishes do not get dry.  I was informed by the repairman (Whirlpool didn't bother to let me know this or include a users manual with the unit) that use of a drying agent is required for normal operation. Who knew? . I only have to run the unit every few days and even using a drying agent, since the inside is plastic it is constantly wet. The flat dishes are OK, but cups and flatware are all wet after the cycle.  I have noticed mildew and the same sour smell when we open it. No idea what to do, I can't leave the dishwasher door open like we do in the laundry room. Pros - we rinse dishes off before they go into the washer so I can't really comment on the cleaning ability but it is really quiet. But that could be because it isn't using enough water....