Product review (1 stars): Since I have been living only like 3 months twice a year in our new home
I bought a new Bosch Axiss + in 2010.  Since I have been living only like 3 months twice a year in our new home, the washing machine was hardly used.  Christmas morning it stopped working and I called the Service Company.  Same diagnose.  The switchboard stopped working and needed to be replaced.  $387 repair cost.  I called Bosch USA and after a couple of days they answered me I would not have to pay for the parts.  The bill would cover the labour alone.  I would be two weeks without a washing machine and I had about 19 people over between Christmas and New Year.  In the mean time I was in a move mode, moving back home.
The service company came back and was not aware of the fact I had contacted Bosh USA.  The lady who I talked to hadn't sent a fax to the service company, like she promised to do.  Fortunately I had an email I could prove I had contacted Bosch USA.  The service company contacted them for me and they billed me only for the labour.  The first Bosh customer agent was very friendly and understanding, but the second one was rude.  Not a good experience.
I tried to contact Bosch Germany, but I cannot even find an address.  I will keep looking, because this should not have happened.
I am extremely disappointed about the fact my new washing machine, which was not exactly cheap had such a major defect.  I don't trust it anymore.  I have a Bosch dryer, dish washer....
For my next acquisition I think I will change supplier.