Product review (1 stars): Every technician has told us the same thing - poor design and cheap materials
We purchased the LG Waveforce 18 months ago. It lasted about 8 months before it started to fail. We bought the warranty for it, so at least we aren't out too much money, but they make it as big of a pain as they can to get it replaced. We have had parts replaced once (suspension rods and circuit board - it did nothing), but they will have to do that 4 times before they replace it. Every technician has told us the same thing - poor design and cheap materials. We bought this based on a Consumer Reports review. Next is an email to them asking them to revise their recommendation so others don't buy this inferior product.