Product review (3 stars): It works but...
It makes ice. That is the positive side. The ice comes out in large sheets of connected cubes so the folks getting ice say  it is like playing a video game to but up the sheets. There is no rack or shelf for the scoop so you have to throw it back in the bin and then dig it out when ice falls on top of it. The drain in the back is much lower than the unit I replaced so I had to shove it up against the top of the counter and it barely works there. Check the dimensions of the drain location before you buy this.