Product review (5 stars): Excellent Product, Flaw is in the manual
I have been using this machine for several months. It works perfect and the way I wanted. I have nothing to complain about this cute product except that maybe they could install two wheel on the machine so that it becomes more movable. ( I have to store it in my closet and use it in the bathroom, but I can't roll it over.)

The only problem that I initially had was related to the manual. I think the manual was poorly made. I lowered the drain tube because I thought that would be better. But it turned out that it could not stop draining during wash. I didn't realize the problem by reading the manual. After several times of frustrating trying, I put the drain tube back to a high location (higher than the top of the machine), then it worked perfectly. They absolutely should have given more detailed instruction on installing the machine!

The service was pretty good. I called them for exchange a machine when I could not figure out the draining problem, they proved it. Of course I figured out the problem myself later, so I saved them a machine. But I was happy with that attitude.

I recommend this product!