Product review (4 stars): Whirlpool is paying for this fix now
I was going to purchase this and install myself until I read David's post..he is correct. I called Whirlpool, explained the issue, and Whirlpool sent a repairman out who installed the part at no cost to us. Our refrigerator was out of warranty but only 2 yrs old and Whirlpool still covered everything. Call Whirlpool first. The repairman said the company is finally admitting there was a design flaw (a grommet that gets sticky and plugged with dirt, preventing the water to drain during the freezer's defrost cycle) and is paying for the fix. The repairman said he'd already done about a dozen fixes in our area. It takes the repairman about 10 minutes. Thanks to David's post for saving us money and time.