Product review (4 stars): Good service
When the washer arrived, I installed it and had problems with it not completing the cycle, leaving water in the bottom and the drying cycle never ending. I called the supplier and they shipped a new one out quickly and with no problems. The new unit works well. I had expected the unit to work the first time, and the installing, removal of the bad washer, and reinstalling of the new one was a hassle. I have to give credit to the supplier for quick follow up.