Product review (4 stars): Works for me.
I've had this machine for about 3 years.  All I can say is, it works for what I need it to do which is to freshen and take some of the wrinkles out of my clothes.  I understand that it doesn't clean clothes so I do stain touch ups before I put it in there.  It's been a life saver on a few occasions.  I would have done five stars if it has a smaller foot print and the design a bit more streamlined (perhaps simple straight box lines instead of curved).