Product review (1 stars): BEWARE danby's horrible warranty services!!
Short story: The dishwasher is OK when it worked, I essentially agree with the 5-star reviews. The problem is that if your dishwasher breaks within the warranty period, dealing with Danby will be a pain.

Long story:
Since day 1, the dishwasher had issues with the panel, where multiple lights would go on, start randomly flashing, or the unit would stop responding altogether. However, turning the dishwasher off then on would often fix the issue. As time went by these incidents became more frequent and eventually the dishwasher stopped working 4 months later. I signed up on Danby's website in November 2015 to seek further assistance, but in doing so I found a *MAJOR* security flaw which I reported to Danby(more on that later) and asked that my personal information be erased from their system.

One surprising fact is that the dishwasher came with "carry-in" service, at first I thought it was perhaps a mistake, but it was not. This is puzzling to me because the dishwasher is as heavy and as large as many other products to which Danby offers "in-home" service. As others have noted, it is not a small dishwasher, it is quite big. It will not be easy to carry it around. It also doesn't fit in all cars, it did not fit in mine. What's odd is that Danby's website says this exact quote:

"To ensure our customers are taken care of, Danby proudly offers the industrys longest warranty and extended warranty options. Our products include standard 12 month, 18 month and 24 month warranties that include parts, labour and in-home service. Were here to keep you moving forward."

But the DDW611WLED does not come with in-home service, you will be asked to carry it yourself to a third-party servicer. You also have to call the servicers yourself and negotiate all kinds of stuff, and chances are this will be a horrible experience. It was for me. Danby will not help you with getting service, they wash their hands clean of the whole process and only give you phone numbers of nearby servicers. You will have to carry the dishwahser back and forth to the servicer. If the dishwasher was not repairable, you will be required to ship it to Danby at your own expense for a replacement. That will cost you a significant amount.

For the reasons above, if you are not in a situation to drive this heavy dishwasher around (student, elderly, etc...) do not buy it, otherwise it will be a nightmare to get it repaired if it breaks within the warranty period. There are a lot of complaints on the internet relating to Danby's warranty services. I didn't think about warranty service before buying the dishwasher, but I learned my lesson.

Back to the *MAJOR* security flaw. If you signed up on Danby's website, your customer's personal information was not being properly secured. They were leaking it to everyone. I notified them of this, although I did get a response after one month it was still not fixed. When I pressed them further their reaction was very offensive and insulting which turned me off from dealing with them in any shape or form. I was very disappointed with their low ethical standards.

I don't know if they fixed this flaw now, but if you do buy a Danby product, I suggest you avoid signing up on their website. They don't seem to value personal information and privacy.