Product review (1 stars): Bad form, folks
After 2nd use, water poured out from under the unit, warping my newly installed bamboo flooring.  Turns out a cracked and damaged gasket was the problem.  It must have come with the unit, as my installers only hooked up electricals, water and drainage, and secured the unit with two screws.  This company ONLY warranties parts.  No labor to diagnose the problem or to install the damaged part.  If you want them to repair it -- don't count on them actually replacing the unit -- it will cost you $95 to send the unit back to them.

As to my damaged floor, they said that my insurer will have to speak to their insurer.  Bad form, folks.