Product review (5 stars): It's not perfect but perfect for the right buyer
If you need a quiet ice machine, look elsewhere. This one is LOUD - and not just the ice dropping - its a freezer so it runs all day long - if your installation will be in an area that needs quiet, this will not work.  If you can't deal with defrosting the freezer once per month, look elsewhere.  Defrosting is as simple as dumping the ice and turning the unit off for an hour (simple).  If you can't find the energy to break up some ice that's still connected, look elsewhere.  However, if you are like me and just need to produce more ice to keep up with the demand of a family on the move, this is a great choice.  If you are on a budget, this is a great choice.
An ice maker that's quiet, makes perfect ice and doesn't need defrosted will cost you five times as much to buy and another couple hundred dollars to have the pluming work done.
This machine has it's drawbacks but for the price I am more than happy with the purchase.  I love the fact that I didn't need a drain and I love the price point.
If you are concerned about a "cheap" brand, you can buy a three-year extended warranty when you purchase through Amazon for $30.00 to give you more confidence in the decision.