Product review (3 stars): Excellent Item If Complete
The jury is still out on this one.  Received the order today and it was missing one of the top pieces to hold the hook on the suspension rod.  Originally, I did place a replacement order but used one of the old top pieces existing on my washer.  It seems to work fine so I cancelled the replacement.  I didn't want to go through the hassle of receiving a complete order just for one small plastic piece.  Amazon has no where to request just a "piece" of an order and we didn't want to wait another week or two to use our washer.