Product review (1 stars): Worst customer service ever!!!
The machine arrived and everything looked O.K. except the hoses which are made of the cheapest plastic. We removed the faucet aerator as the instructions indicated and connected as tightly as possible their connector. Connected to the washer and turned on the water. The water was flying everywhere. Disconnected and went to home depot to buy better connection and I had no luck there. Finally I found something at Ace Hardware, go back home and tried on. It was better but is was still leaking. Furthermore I had to use a wrench to tighten to get to that point which meant that I would need a wrench to take it off. Right there the whole idea of being portable flew away. I called the company asking them if they make another quick connect kit that would fit their machine and I would paid extra for it and the answer was "No we don't". I asked what do they recommend to fix the leak since the faucet that I am attaching it to is just like the picture in their instructions. The answer was "I don't it should work the way it came". I am sending it back! No Avanti for me....I do not mind paying a little extra to get things working properly but that attitude I do not appreciate. Needless to say how difficult it was to put everything back in the original box. Nightmare!