Product review (5 stars): 2 months and going great!
Just so you know: I rate things for what they are, not for what they could never be. For instance, this gets 5 stars as a portable washer when no hook up is available not as a replacement for a top of the line hook up washer.

I have been using my Panda Washing Machine with Spin Dryer for 2 months now. It has been wonderful for me living in an apartment with no washer/dryer hook up. When it first arrived I was worried b/c the delivery service had left it upside down in the rain outside of my covered front porch. As soon as I saw it, I brought it in and dried it off as much as possible. I immediately contacted Panda, and they handled my concerns with professionalism and care. It turned out that my drying efforts were sufficient and the machine is operating without hiccups 2 months later, but I still appreciate the customer service I received in the face of my concerns.

Here are some things I have done to get the most out of my washer:
1) I'm using 2 additional filters, 1 floating one that I've tied to the side and one that I've attached to the end of the drain hose.
2) I put it on a coffee table so that when it drains I don't get water stuck in the hose.
3) I use my extendable shower head to fill the washer rather than the hose provided because you have to hold the hose provided the entire time it's filling if you're using hot water.
4) Do not use garment bags. This machine is rough and will tear your delicates and garment bags. I've been using cheese cloth bags with the strings tucked inside and those have been holding up much better.
Hope you guys enjoy yours too!