Product review (1 stars): Customer service excellent...timer not so much!
Purchased the timer and received it on time as promised. Installed it without problem and it worked great for 29 day. On day 30 the timer began malfunctioning just like the previous two timers on the washer. Just for clarification, the first replacement timer was installed on the washer by a certified service technician while under warranty. Lasted just over one year and failed. This one was purchased and lasted just under thirty days. My dissatisfaction is with the timer and not the distributer. The service representative has been very helpful and I would highly recommend dealing with this company again but stay away from whirlpool.