Product review (5 stars): So far so good.
Minor scratches when received, have only used it for a short time and it works very good. Minimum amount of use so far, but seems to be of good quality. I can see that some complaints of longevity could be attributed to maintaining the unit properly. Keep the water reservoir clean and particle free so the water spout delivers to the freezing plate evenly.  Also  clean carefully occasionally and it should be dependable for awhile. Any machine needs up keep to keep it functioning reliably, In My Humble Opinion.