Product review (3 stars): Good for the price
Tried contacting seller prior and after purchase but no replies, even though I called their "contact" number and left a voicemail. I feel like if this thing breaks down then I would be on my own! Shipping was pretty fast, but then again, they're only located couple hours away. The fan can be quite loud on level 3, so I usually have it on 2 or less. It looks very nice hanging over my new island with cooktop. There's 4 LED lights, on each corner, that are pretty nice! The removable filter screens (2 of them) are very loosely held in place, can be easily ejected, but that's also a negative! Overall, you get a cool, modern looking island hood, but quality doesn't seem to be top notch, but it has been functioning for 2 months. I would not recommend if you're looking for quality and requires full customer service, because you would not get either with this. If you're on a tight budget and want a modern look, this will work.

***1-YEAR UPDATE***
So it is still "functioning" after 1 year, got a lot of comments on how nice and cool it looks. Also was told that it doesn't seem to be picking up a lot of smoke/steam/odor from the cooking as much their own conventional hoods. Luckily the glass corners are rounded, bumped my face/head into it half a dozen times because it's glass, you tend not to notice it, so WATCH OUT! When first installed, it made rattling noises from the inside, like some reviewers have mentioned, but my contractor opened it up and fixed or removed something from it, but the noise has been absent since.