Product review (3 stars): Too expensive to be unreliable after less than a year of use
I purchased this set in August 2015 from one of the big hardware store chains that rhymes with knows. I also purchased a 3 year warranty from them for 119.00. This week the dryer stopped blowing hot air. I called Samsung and they said to check the vent on back to makes sure it was unclogged and clear out the vent screen in the drum which I had already done and do every time I use the machine. They also said to use rubbing alcohol to clean two horizontal metal bars inside the drum which I also did. Still no hot air. I called the store where I purchased the dryer and washer and they sent a technician out 3 days later. The technician said the thermostats in these dryers go bad often and they are instructed to replace the entire heater with thermostat included inside. He said it was a good thing I was still in warranty as they would have usually charged me for a new heater even though its just the inexpensive little thermostat that goes bad. The washer and dryer have been fine so far but I am put off by Samsung reliability now.