Product review (5 stars): great customer service
We liked the refrig. because it fit nicely in our cabinet opening.  We ordered it from HcCost via Amazon because of pricing and it was in stock.  It was expected to be delivered in up to 5 days. The next day the NYC area (where the warehouse is)  had a major snow storm  and delayed freight movement.  Nature slowed the freight moving through the east coast and mid west due to a series  of snow storms. I requested a status up-date after the 5 days through Amazon.  I received an e mail from HcCost about the freight delays and a web site so I could check its status with the trucking company.  They offered me a free10 year extended warranty for my inconvenience. That's customer service!!