Product review (5 stars): I love this thing
I love this thing.

When it arrived the spinning rinse arm was getting stuck on the bottom of the dish rack.

So I emailed customer service and they got back to me quickly.

Apparently the bottom metal area connection point can come loose in transit.

So I was instructed to push on the bottom metal. I did. I felt it 'indent', but it would pop back up. Finally I decided to just give it a really good strong push and I heard a click and the bottom surface was set. The arm clears and spins freely.

Don't use Cascade - it leaves an awful residue.

Use those Finish Gel thingies, they are perfect. I've never had a cleaner kitchen.