Product review (1 stars): In less than six months after purchase these items were ...
In less than six months after purchase these items were defective.  I believe the problem can be traced to the ridiculous method in which they were shipped. Both items arrived without packing protection of ANY kind, in an envelope - NOT EVEN  A BOX - and these are electrical parts for which fragile connection are vital. After a few months of standard use the connections are shorting so I am faced with either the element NOT heating up at all or I get to hear the sizzle and pop of electricity arcing (a connection is usually made if I push on the element at a slight angle. Its hard for me to speak on the "quality" of the item when I believe that the shoddiness of the seller's shipping methods reduced the lifespan to the point I now wish I'd just gone to the hardware store and paid three times the price (except out here that's not really an option with the hardware store). I contacted the seller and was told, basically, "it's cheap, what do you expect? If you hired a licensed contractor to install it then manufacturers warranty may apply." But I believe it was the way the items were handled by the seller NOT the unit themselves. That's my warning.