Product review (1 stars): Horrible customer service
I purchesed this product about a year ago and had a problem within the warranty service period. A 3rd party provider serviced the unit, but the problem still persists. Called Franklin Chef and they if the unit was working when service left(it did but the problem resurfaced)and told me since it was working its now out of warranty and won't do anything about it. I heard Franklin Chef is disreguarding all customer calls for warranty work.