Product review (4 stars): First washer had major issues that were maybe due to poor installation, second unit seems to work well
UPDATE:  I've left the original review below, but am increasing the star count to 5.  Home Depot replaced my washer with a new one, and it turns out that most of the issues were caused by the original delivery team's poor installation.  I'm very happy with this washer -- it works well and seems to clean clothes well, and the cycles are shorter than my old LG washer that died after 7 months.  It does seem to have a harder time spinning - it starts and stops at least once when it starts spinning, and I would not call it vibration free, but when those clothes come out, they are really dry.

What I like:
+ I like the "my cycle" memory button that lets me save the settings for my most frequently used cycle
+ Does a good job cleaning the clothes and uses half the energy of the LG it replaced... also very low water consumption
+  Buttons are easy to understand without all the "shift" buttons my LG had (two functions in one button) which I found confusing
+  Lots of "fast cycle" options.... definitely the fastest front loader I have ever owned, and clothes still clean
+ I like the steam and self-clean functions
+ easy to prop door open to minimize mold

What concerns me:
- I bought an extended warranty, which I never do, but in this case it seems like the Samsungs and LG's are prone to repair.
- Seems to "struggle" balancing the load to get to a full spin, whereas the other front loaders would just spin the first time without the start and stop this one does.  According to the manual this is normal but I've owned 6 front loaders over the years and none of them do this.
- I wish I could turn the sound off, doesn't seem to be a setting

Feel free to ask questions in the comments section and I will try to answer them within 48 hours if I can.  Be sure you are there for installation and be sure they run a full spin cycle so to make sure machine is perfectly set up.  If it "walks" across the floor, machine comes with rubber pads to place under feet, so make sure they install those.  Hope this helps.

ORIGINAL REVIEW:
Mine was just delivered yesterday.  Delivery bolts remoted, unit leveled, yet spin cycle is very loud and it goes out of balance and has to re-start the spin cycle.

I am returning it to the store.  This placed a LG that lasted 7 months and then started smoking (don't they know smoking is bad for their health?) so now I'm at a loss as to what brand to buy.  Perhaps I'll go back to Kenmore / Whirlpool but I hear they have problems too.

Whatever you do, be sure you get an extended warranty, these machines are far from perfect.