Product review (1 stars): Cosmetic burns
Hi, We bought Bosch appliances ( stove, oven and dishwasher ). The stove http://www.bosch-home.com/us/products/cooktops/gas-cooktops/NGM8055UC.html has started to get lot of cosmetic burns on all sides and looks really ugly. I complained and here is response I get ...The lady on the phone tells me it is a user error, is it a user error to use the stove ? On top of that I have to pay 100$ for labor. "Per our conversation, management has made a decision to cover the cost of the part solely as a goodwill gesture. However, you will be responsible for the labor cost to have the part installed. This offer is good for 30 days from the date of this notification. ..................." I want to return this stove if they don't guarantee it will not happen again. Please don't buy this product.