Product review (1 stars): This Whirlpool Cabrio is a Piece of JUNK
I bought a Whirlpool Cabrio December 2006 from Lowe's ( LOWES ) in Kentlands Maryland.  The machine worked for about 9 months and I haven't been able to use my washing machine since October 2007.  Every part in the machine has basically been replaced at least once if not twice.  Whirlpool has a problem ...and they refuse to fix the problem.  They will send a factory repairman and he doesn't do anything.  He claims that he fixed it by having the computer simulate an actual wash cycle.  It is never fixed;  when your warranty expires...that's it.  The repairman told me there is nothing more that can be done and Whirlpool claims that its been fixed.  Lowes is also worthless...  they just spin you off to Whirlpool.

What should we do about it???

First, continuously encourage Whirlpool to do what's right and recall a defective machine.

Second, as long as Whirlpool continues to do this, make certain that every Cabrio owner knows of the problem before paying for repairs.

Third...  make sure every consumer considering an appliance purchase knows that Whirlpool & Lowes should be avoided as long as this type of issue remains unresolved.

And finally, Save all the work orders;  Don't trust them.