Product review (5 stars): Ice Ice Baby!
It was Christmas in July in Riyadh when my Igloo Water/Ice Dispenser arrived!  This southern girl wants ice in her sweet tea no matter where in the world her career finds her.... and she abhors ice trays and spilled water messes to get those coveted cubes.
The drain cap was snapped off when we unwrapped it, but so far the melted ice water has recycled back to the ice maker and this has not been an issue.  It makes a steady supply of ice - but is a little noisy as it drops them into the bin.  I don't mind though - music to my ears from the kitchen.  If you are looking to ice up a crowd this ain't your machine, but if you want ice for a small office or home setting, this is a perfect space saving solution for hot&cold water&ice all-in-one machine.  (I keep the ice scoop tucked into the handle on the side of the 5 gal water jug)