Product review (2 stars): Waste Of Money
When I received this item I immediatley knew that something would be wrong. The box it was packaged in and delivered in was open and torn up. Not open like someone opened it I mean it was sent in a box with no bottom and no side, just taped together with styrofoam. I opened it and thought well it maybe ok, this is a big item to send. The right front wheel is off balance from the rest so the whole machine wobbles, the back panel had puncture marks in it and was off level from the rest of the machine. I thought jeez what have I bought. So I thought well I will hook it up and use it,see how it does. It ran beautifully and cleaned my dishes cleaner than I have ever seen them. At that point I thought well the damage is in the back and the wheel doesn not cause it to wobble while it is running so I will just be grateful I finally have a dishwasher. As I was unhooking it from the sink the ball bearings that hold the connector piece in place fell out and down my sink. So I spent 2 days trying to call the company and get a replacement piece or something. NOTHING NO ANSWER AT ALL....Even during the times they SAy they are in the office there is still no answer. So I searched online and in stores for this piece. NOWHERE!!! Danby is not even registered at Sears or Maytag ar any big dishwasher supplier for that matter. HELL all of the actual plumbing repair stores did not have the piece I needed. I was told over and over again, no one really uses that hook up anymore ma'am, or "Wow what an ancient piece". So I went online and had to order a $90.00 hose and hook up from GE. Once it came in I realized it was not compatble with this Danby dishwasher. So I spent another week trying to call Danby and still NO ANSWER. Finally my husband cut the tubes from the dishwasher and used hose clamps and metal nipples to piece the dishwasher hoses and the new GE hookup together. I did have to go out and buy a new adapter for my sink as the Danby one does not work with the GE. But now the dishwasher works and it still cleans beautifully. The GE hookup is made with little plastic nudules that cannot fall out instead of ball bearings which if you are not careful will fall down your sink. So I would have liked to give this product a 1 or even a 0 based on customer service (NONE) and the way that the item was packaged and the way it arrived so damaged, BUT the dishwasher does slean so very well. You don't even have to rinse the plates before you put them in and they still come out sparkly. So all in all I WOULD NEVER EVER BUY FROM THEM AGAIN. If you add up the cost of the dishwasher and shipping, plus all the money it took to repair it, I could have gotten a much higher quality dishwasher with no problems at all for less than what this dishwasher cost me in the  end.