Product review (5 stars): Great customer service
The first filter I received had a very bad taste to it that I thought was unusual because water shouldn't taste like anything. I ran several pitchers of water through it, more than the recommended amount and it still was the same bad taste. If you poured a glass of water and let it sit for a few minutes it tasted even worse! So I contacted customer service and a very helpful woman responded. She said this Is unusual for the filter to make the water taste bad however if the filter was handled roughly during shipment it could break something inside of ithe filter causing the bad taste. She had a replacement filter shipped out to me immediately, I received it within 2 days, I replaced the filter and the problem was resolved! I am now a happy customers and I will have no reservations about purchasing these filters again. I definitely would recommend purchasing these EcoBlueLife refrigerator water filters!! Donna