Product review (1 stars): PLEASE READ BEFORE PURCHASE.
BACKGROUND- I own a construction company with 10 employees.  We go through ice like water in the summer time, so having a good machine is a requirement.

The other reviews are correct, please avoid this product.  I don't like writing negative reviews, but this one deserves it.  Ordered July 19.  One month later, the machine still produces ice, but about half of what is advertised.  We installed a brand new water filtration device about 2 feet behind the supply line (installed by a licensed general contractor). LOUD.  Installed in our break room at my shop.  The ladies up front have had to close the door to the break room, as the machine is so loud they can't hear the phone.  It claims 40 pounds per day.  IF you dump the load the exact time it fills, you might get 30 pounds a day. If you don't, the ice in the basket will melt, and it starts production all over again.
Once a week, it goes into cleaning cycle.  Hopefully, it doesn't happen Friday night, or it will knock the tray off the spot, and will run water continuously until you reset the machine.  Hundreds of gallons of water will be lost.  It has increased my power bill 30%!!! The only way to stop this, it to shut down the machine, flip the screen over, and restart.  But then, you've got another 6 minutes of reboot time, and loss of at least 5 pounds of ice in that batch. And hopefully you're around when it happens, or it will continue to flush water until you manually shut it down.
Now, it makes good ice, when it does produce.  But, for the amount of money on the machine, the additional power, the lower quantity, it's not worth the money.  I could have purchased 400 bags of ice from a vendor, and still been ahead.
I regret this purchase.  I'm beyond my return time, but from what I've read, it wouldn't matter anyway.
Hopefully, I can convince anyone who takes the time to read this review, and discourage them from this purchase.  We don't have the fault codes, and the machine is on, but I don't have any expectations that it will last through the end of summer. While $520 isn't a huge hit for us, I imagine its a full weeks pay for someone else, and they will be sorely disappointed.
Either save your money for a higher end machine, or continue to buy it from the local gas station.