Product review (4 stars): Great customer service
This is two, side-by-side units. One arrived and worked great. The other blew lukewarm air and doesn't cool. It's really hard to recommend that someone else purchase this when it doesn't work straight out of the box (even though I have no doubt customer service will make it right)

**edit - the replacement piece arrived and works great. The third party seller was very easy to work with and the replacement piece works great.