Product review (5 stars): Whirlpool door strike design features
This striker saved me from having to purchase a new washing machine.  HOWEVER, the failure of the old one is REALLY disappointing, and since the design of the new one is exactly the same, it WILL fail again. (That's why I bought two). From an engineering perspective the latch suffers from a serious design defect.  The maximum bending moment occurs at the point of least structural resistance, coupled with a severe stress concentration at the same point.
The error code was F11, indicating a different problem, which is also disappointing from Whirlpool.
In my opinion, this should be cause for a recall.