Product review (1 stars): and it was a bad selection on my part
Ive now had this product for 5 months, and it was a bad selection on my part.  I will say that the unit does look nice and is very quiet.  Thats where it ends.  Its just a poor design.  You can only place a few regular sized plates in the unit (on the outside edges), because if they are placed in the center, they hit the mechanism under the middle tray.

Secondly and this is the real important item, the unit sprays super hot steam out the door.  This comes in direct contact with the new and expensive cabinets I put in.  This will damage the cabinets in no time.  I have had two service technicians come out with no luck.  The first guy told me that the center rack was not pushed in far enough (yeah right), the second said it needed a new seal around the door and replaced it.  Nothing works.  Hot steam still comes out and I have hot (supper hot) puddles of hot water on the floor.  So for now we have towels all around the unit to protect the cabinets and  flooring.  After the last service the unit just shuts down in the middle of the cycle...

Samsung needs to recall and replace all of these units that are displaying these problems and return the clients money.  In addition, they should pay for any repairs needed to the other things (cabinets & flooring) damaged by this product.  I know, that will never happen.

I paid $900 for this unit, I would have been much better off with a $200 unit.