Product review (5 stars): Much Happier Than I Though I Would Be with the Results
David Cain's review from May 2015 pretty much says it all.  It is the top rated review.  All I can add is that it is extremely important to keep it clean.  I wipe the door seal after each load and try to remove all obvious lint.  I don't know where all of the towel lint goes, but I don't want it staying in the machine and gumming up the works like I have seen others on YouTube.  Ugh.  I totally agree that best thing to do to avoid most drying problems is get a pedestal so the condensate pump can get the water out of the machine.  It improves drying time by a lot.  I can dry a load of towels or a set of king sized sheets and other smaller items in about a 2 and 1/2 hour time from start (washing) to finish (drying).  Everything comes out dry.  I generally don't have to shake anything.  I have only been using mine since April 2016 but I love it.  It cleans clothes very well and some of my knits some out nicer than they did when I had a washer and dryer.  Seems like they do not shrink and that might be because the machine pumps water in throughout the drying cycle.  I live in an older apt building that cannot accommodate separate washers and dryers, and we just recently (within the last year) got permission to put in the LG.  One person I know in the building is unhappy with his shirts.  He says they come out wrinkled.  I have no shirts so I don't know how to advise on that problem.  My sheets come out pretty wrinkled unless I take them out of the machine when they just finish drying and shake them out.  You have to play around with it.  I am still figuring stuff out.  BTW, I didn't buy the machine on Amazon.  My building (who remodeled my apartment) purchased and installed it.