Product review (5 stars): Fixed LOUD Spin Cycle and "UL" Error Code
We have a Whirlpool Cabrio Platinum and the bearing exploded underneath the washer. We knew something had been wrong for awhile or was "going wrong" the spin cycle was EXTREMELY loud for about a year or so, but the washer still did it's job. Finally, one of the bearings fully gave out and the dreaded "UL" code would pop up with 10-12 minutes left in the cycle. This is accompanied by the all flashing lights around the dial. This happens when the machine tries to run it's fix "UL" program and can't fix it.

The package arrived same day and while I was waiting for the new parts, I took apart the old washer by myself and completed the project by myself. I did not buy/need/use the recommended bearing tool that people sell for $100. Totally not necessary unless your are a repair man who does it for a living. The only real trouble I had was getting the wash drum out of the washer. But, I watched a video of a person using a bottle jack and 2x4 to pull the drum off of the shaft and it worked perfectly (I did already have my own bottle jack and extra 2x4 laying around that I cut to the correct length to use. Long story short, once the washer was apart and I cleaned all of the gunk and mess from the old bearings out, I installed the new kit rather quickly and had the washer put back together in about 40 minutes and ready to use.

I did a "quick wash" with the towels I had used to do the project and the washer was 1,000 times quieter than it was before, completed the cycle, and fixed the problem.

Tip: I knew absolutely nothing about washer repair, but I am a handy, curious person, so I decided to tackle the job for $65 rather than pay $300 for a repair. All in all it should take you about 3-4 hours if you have the replacement kit. If you have done this type of repair before, it should only take about 2 hrs.

Tip: There are great videos online about how to replace this bearing kit. I also found the bottle jack and 2x4 video to get the wash drum out to be a complete time saver.

Tip: A hammer will be needed and you do not need the bearing tool kit. Completely not necessary