Product review (1 stars): The only thing it reliably does is require service.
We bought this model for our office in 2014.  It's now 2 years later and it has been very reliable...ABOUT BREAKING DOWN!  We are now on our 6th repair.  It shipped with a bad wiring harness, then the thermal switch went bad, then the water control valve.  That went bad again and was replaced with a new version because the older ones would flood people's houses.  Well...we're on newly designed valve number two and it went bad after 24 hours.  Technically, it IS making ice...sculptures.  In complete disclosure, we did not buy this from Amazon.  I just wanted to share our experiences with one of the worst products we have ever purchased.