Product review (1 stars): Buying this dishwasher was a huge mistake
This dishwasher functions as nothing more than an expensive sterilizer. Forget LG's claim that you don't have to scrape dishes: I have to actually wash dishes clean before loading them because (1) besides not removing any food particles, the heat also "bakes" any particles into my dishes, and/or (2) a fine grit covers my dishes, even when using a gel detergent. We purchased our dishwasher in July 6,2010 and I noticed right away that dishes weren't coming clean. I spent the first three months working my way through the user's manual and trying various detergents before finally calling LG. During the first service visit it was determined that the bottom spray arm wasn't working; the part was ordered and two weeks later replaced. However, the problem with dishes not coming clean continues, even after four service visits. LG's customer service is AWFUL. There's not enough space here to go into the details, but suffice it to say that I'll NEVER purchase another LG. The latest aggravation came today when an LG engineer blamed the poor performance on the government banning the use of phospates in cleaners. Frustrated. Aggravated. Mad. Life is NOT good.