Product review (1 stars): This is the biggest piece of junk I've ever purchased!
I bought this model new in early April 2012. To date, I've had two service calls owing to blown thermal fuses and now the top basket doesn't slide properly. The top rails have always been loose and the basket really doesn't sit properly within the rails. Quite frankly, this is this biggest piece of junk I've ever purchased. If other KitchenAid products are similarly so bad, I would suggest not buying anything branded as such.