Product review (1 stars): Plastic, designed to break...Issue with dishwasher design in general
The seller was fine and delivered what was ordered. The product was exactly as shown, and did fit the spot intended, but we ended up breaking it also. So I called KitchenAid and demanded they send a repairman out, at no cost to me, to replace these brackets with metal ones. Which they did with very little resistance when I pointed out that having plastic brackets is an intrinsic design flaw with the dishwasher itself.