Product review (1 stars): Two Units, Both Defective
I purchased one of these ice makers after seeing the large number of positive reviews. When it arrived, it was in good condition and shipped well. The unit itself was double boxed, with foam bumpers and styrofoam shell, in addition to Amazon's box and packing paper.

I let it run on each setting for multiple days, and each cycle would produce a single, small ice cube, always from the same position. I consulted the user manual's troubleshooting section and it suggested that the coolant pipe was broken, so I returned the unit and ordered a replacement of the same model. Thank you, Amazon, for making that painless!

Like the first unit, my second one was also packed well, indicating no issues with shipping.

Again, I let the unit run overnight, and the second unit produced exactly zero ice each run, somehow managing to be even worse than the first unit.

I understand that quality control issues happen, and a single defective unit wouldn't have made me give this such a low rating, but two defective units back to back signals that the product either *completely* sucks, or that the manufacturer is having production problems on recently shipped batches of their product.

Despite the large number of positive ratings on this product, I would suggest people ordering as of March 2015 to hold off. Maybe it's just a bad run, but until that's sorted out, this model of ice maker does not make ice.

YOU HAD ONE JOB, ICE MAKER! ONE JOB!