Product review (5 stars): I would buy from DB ROTH again
Ordered and received this and it had problems running continually from the start. After 2-3 cycles of cubes, they start forming larger more consistent cubes, we live in Panama and so it is warm here. It just takes 2 cycles to get the thing to cool down enough. The start button had a defective button and eventually stopped working.  I troubleshot this and found the switch on the front panel circuit board was defective. I replaced with another like kind and I am back up.  This DBROTH company faltered on their first attempt to rectify this but the customer service manager stepped up to the plate and refunded my money and without having to send it back all the way to the US.  Now that is exceptional service.  Once it works, it is a work horse and fairly quick 10 minute cycle but you have to keep up on the water level. The thing needs the front panel redesigned because normal condensation builds up on the clear window and drips right down on the front panel controls. That probably was the reason for my early failure.