Product review (5 stars): JB Hunt delivery: on time and perfect set-up
JB Hunt contacted me within a week to schedule the delivery.  Since I wasn't home, they left a message saying they could deliver the Amana washing machine on Thursday and that they would call me back Wednesday to let me know a 4 hour window for delivery.  I received a second call, very professional and friendly, Wednesday morning to confirm that the Thursday delivery would be all right.  JB Hunt gave me a 4 hour window of 8-12 AM on Thursday morning.  The drivers were to call me when they were 30 minutes from delivery and installation.  Then I received another robocall confirming the delivery window

The drivers called at 9:20 AM to say they would be here in 15-20 minutes and in fact arrived a little ahead of that.  We had removed our old washing machine, even though they were contracted to do so, to move it to our son's house.  They dismantled the hookup and measured to install new hoses.  They put absorbent cloths down on the floor before they brought in the washing machine so as to not damage the floor.  They hooked up the machine, checked to make sure it was level (it was), and ran it through a cycle.  That took about 10 minutes of the entire 30 they were here.  Then they rolled up the floor cloth again as they backed out the door.

The delivery men were friendly and polite.  Even my dog liked them and barked only as an announcement, which was a huge cry from the welcome the UPS guy gets:  Syd starts barking the minute the UPS driver turns down the street and then slams himself against the fence or the door, barking ferociously until the UPS truck leaves, or until someone throws a frisbee.  Even Syd liked these two and he's a tough customer.

I found this to be a completely positive experience, nothing at all like the delivery guys who barely drop and run (or throw and run).