Product review (1 stars): HORRIBLE!!!
Believe the reviews!!!  We did not and we are paying the price.  I would not buy any GE product again after this purchase.  It may look okay but the quality is ridiculously subpar.  The service from customer relations is even worse.  We have had this refrigerator for all most 11 months now, and we have had 3 service calls for a number of reasons.  First of all, the refrigerator is loud.  I didn't believe most of the reviews on this and thought how loud can it be.  Well it does sound like 100hp compressor is operating in this refrigerator.  The first issue we had was with the refrigerator icing up and causing an even louder fan noise.  The second issue was with the refrigerator and freezer not keeping temperature.  Everything was warm one day and we lost most of the food.  This supposedly got fixed.  The next issue was with this unit keep things too cold and freezing everything in the refrigerator.  The temperature on the frig read out stated 37F but the thermometer we put in there after the last incident said that is was 29F.  I had had enough.  I asked GE to replace this refrigerator.  They then told me that they no longer make the model we had, but they could replace it with a new model that is smaller.  I told them that we could not afford to lose space in the refrigerator and we would need the same model.  They searched a little harder and found one of our models.  They shipped this to us which took about a week.  When the refrigerator arrived at 9:15pm they brought it into the house and set in the kitchen.  We then saw that the whole rear corner of the refrigerator was smashed in by a clamp truck.  This was no cosmetic damage.  It might as well been pushed off the back of the truck with damage like that.  Now they had to return this one and...this was the last straw.  I told GE that I wanted my money back.  After many phone calls and waiting for approvals on this, keep in mind we have a refrigerator that does not keep temperature, we final got GE to agree to buy back our refrigerator.  However, GE would not reimburse us for the full price we paid for the refrigerator.  At first they told me that we would be reimbursed for the MSRP price.  They said the check would be sent to the delivery company and they would deliver the check when they picked up our defective refrigerator.  A few days later I received a message from GE stating that I need to submit receipts for this refrigerator or they will not reimburse us.  I completely understood this and wondered why it wasn't done this way from the beginning.  So I submitted my receipts for the frig which included an extended warranty.  GE then told me that they would only reimburse me for what the refrigerator cost.  They would not reimburse for any taxes, state fees, or warranties.  I had already checked with the warranty company and they told me the warranty was nontransferable so the warranty was useless if I returned the refrigerator.  We are still arguing over this issue I plan to take this as high as it has to go until GE decides to stand by their product and reimburse us for the money that we laid out for this lemon of a product.