Product review (5 stars): Time and Money Saved
Our 3 year old Kenmore Elite washer suddenly stopped working.  The error messages we were getting were F35 and SUD.  After some online research we determined that the problem was typically caused by using non-HE soap.  We have always used HE soap and after some more research we determined that the level switch had simply failed.  My first instinct was to have a trained technician repair the clothes washer.  When I called to make an appointment I was told that I would be responsible for the minimum $120 service charge whether they fixed the unit or not.  If I had them fix it they would apply the $120 toward the repair, fair enough.  The operator then tried to sell me a $300++ annual service contract.  I declined and scheduled the visit for the following week.  After reconsidering I cancelled the service call and  I ordered the switch online for ~$85, it arrived several days early, I installed it in a few minutes and the machine works fine. If you have a some mechanical ability you can save time and money and do it on your own schedule.