Product review (4 stars):  One size doesn't work for all units
I have no beef with the seller, shipping was fast and items were as described. I knew from the reviews of this product that the universal retro-fit replacement kit would most likely require some modification > depending on your actual make and model (Whirlpool or Kitchen Aid) your results may vary. If you have this unit > Kitchen Aid Model# KUD102FRSS1 Take my advice: 1: Save yourself time and aggravation and don't even bother replacing the pully's. The replacement pulleys squeal loudly and no amount of any type of lube will change that. 2: Yes, the replacement cord is about 2 inches shorter than the original - pay attention... Get yourself some lamp chain, you know the "swag type" popular in the 70's.... open a link with some pliers and attach one link of chain to the end of the cord that attaches to the spring - close it back up. This will extend the cord by about 1.5"s - and attach the link to the spring. Try the door tension; if its noisey or seems a little too tight, add an 3/4" "S" hook or piece of smaller chain to the existing one. Hook it and try it again. Trust me - I installed the replacement pully's then went back to the originals and made the modifications afterwards. Now it works great, I hope that this works you. Sorry, no youtube video...Good Luck!