Product review (4 stars): Wait a day before using
I would have given this 5 stars but I had to wait before using it.  I bought this unit from an RV store, not Amazon, on 8/12/13. I did as the instructions said and let it sit for 2 hours before using it. After 3 batches of ice the "Add Water" indicator light came on even though the water reservoir was full. I let the unit sit overnight in case the unit was tilted in anyway, (if the unit is tilted over 45 it has to sit for 10 hours, if laid on its side or turned upside down, it's 24 hours). Anyway, letting the unit sit overnight seemed to fix the problem. My advice is to open it from the bottom and lift the box up. Also, let the unit sit for a day or overnight before using it. I am using it in an RV.