Product review (1 stars): Bad seal
I purchased this model through Sears in January 2011.  After the delivery, I noticed there was a gap in the top of the freezer - it wasn't sealing correctly.  So I called for a repair under warranty, and they replaced the gasket.  It seemed ok for a few weeks, and then the same thing happened.  So a few weeks later I had it replaced again.  I even held onto one of the older gaskets.  I should note, the door itself does not seem even - it appears it might be misshapen.  But the repair people kept trying to fix it with the gasket, rather than a new door.  Or even a new freezer.

Since it seemed to be working for a while, I stopped paying close attention to it.  Then, early this year, I noticed once again there was a gap.  I contacted Whirlpool to see if there was anything they could do, as clearly this was an ongoing issue.  They refused to help, stating it was out of warranty.

At this point the freezer "runs" very frequently, more often than not.  It's using far more energy than it should, and the whole reason I bought it was to replace a 30 year old freezer.  I am very disappointed in Whirlpool's customer service, I feel like I bought a defective product or a "lemon", and they refuse to resolve the problem.  I would definitely not recommend this product, or even any Whirlpool product based on their lack of customer service.  I may have to get a new freezer after less than 3 years!