Product review (1 stars): Do not buy this machine
We just had this machine delivered 9 days ago.  We got an error message on day 4 and the drum was filled with water. When I called the customer service line here are the instructions that I received.  First Look at the picture of the machine and you will see a little door on the bottom left corner.  There is a drain in there with a small, short tube and a drain door.  First I was instructed to get a tub and towels, pull the little tube out and let the water drain into a tub.  The drain is so close to the ground that you have to stay there and hold the tube while it drains and that takes at least 30 minutes.  When it has drained you then open the other drain thing and the rest of the water rushes out.  It is so close to the ground that it is all but impossible to prevent water from getting on the floor and under the machine. Over time this will ruin our hardwood floors. Then you have to rerun the load that was ruined when you first got the error.  The CS rep said that if you are doing @ 1 load a week (who does ONLY one load a week)  that this process should be repeated once a month.  More often if you do more loads.  We have repeated this process twice in 5 days.  It is a terrible system and unrealistic to think that anyone can preform this level of maintenance on a regular basis.  DO NOT BUY THIS UNIT.  We are trying to return this but HD says that since it has been used it is not in resalable condition.  So we have to try to return it through LG.  Keep in mind that we have had it for 9 days and we would not have purchased it if we knew that this was part of the deal.