Product review (5 stars): Fixed all my problems
My Samsung refrigerator never made a whole ice cube from day one. It always came out like you had it set on crushed ice. Then I started getting blocks of ice in the ice tray due to the ice tray would never eject all the ice, therefore it would over fill and spill into the ice bucket. We called Samsung for a year, turn the temp down, turn the temp up, they sent out 2 repairmen but nothing ever got fixed. When water started spilling all over the freezer I finally got fed up and just ordered this new ice maker. Problem solved. It is an easy install. So after almost 2 years we final get a real ice cube no thanks to Samsung support. Should have been covered under warranty but I'm just glad I don't have to deal with Samsung customer support anymore. Next time by American.