Product review (5 stars): It really works!! I paid an appliance tech ...
It really works!!  I paid an appliance tech guy to come out and fix the frozen water line on the water dispenser but he wasn't able to fix it. GE designed the model of the refrigerator/freezer poorly when it came to the water dispenser.
I should have done some research on the problem before calling an appliance guy since I found this nifty water tool that fixed the issue within seconds.  I'm sure the line will freeze up again in the future but this nifty device will fix it!!