Product review (1 stars): Worst Refrigerator ever- Horrible customer service
This refrigerator is the worst I have ever purchased- worst appliance I have purchased in the last 30 years.  I would rate it a 0 if I could.  We had it for just over a year and the marking for the water/ice dispenser wore off. When I called about it, they were totally unwilling to work with me at all and said it was because I used the 'wrong' type of stainless cleaner, not the one they recommended.  I have never had such poor customer service in dealing with any problem before.
I would never buy a Bosch appliance again and would recommend that other don't either.