Product review (1 stars): Never. Again. It's a lemon, and LG has sour customer service.
Run. That's all I can say. Run as fast as you can from LG. Mine was not an Amazon purchase but I feel obliged to help others make an informed decision, and all I can offer is my own personal experience with this product and manufacturer.

Purchased this dryer 11/02/13, with matching washer WM3470HVA.

The "steam fresh" and "steam sanitary" cycles stopped working. I got an "Ie2" error message. But at least it dried clothes. LG customer service said that either I'd have to A) "preheat" the drum for 5 minutes (which pardon me if I'm wrong, but doesn't that defeat the purpose of having an HE machine?) or B) select the "big" setting for those two cycles and just can't use the other two garment settings. Then they told me that the current cold weather is causing this issue and I should wait until it's warm outside before calling to complain again. I insisted that I was getting the error message when it was over 70 degrees out. I live in Atlanta. I'm wondering, according to LG, do people in colder climates just have to live with error messages 6 months out of the year if that's the case?

I insisted on a service call. They obliged. BTW, the service tech has been extremely sympathetic and professional. I get the feeling he's genuinely embarrassed by LG products and customer service. His first service call didn't fix it. So he ordered replacement parts and scheduled another visit a few days later. That still didn't fix it. He said my only recourse at this point was to call LG and see what they could work out with me.

I called customer service and remained calm, but the person on the other end ("Tish") was smacking gum or food in my ear and proceeded to read a prepared statement about the cold weather causing these issues. I got frustrated and told her that's unacceptable, that a $1000 machine should work top to bottom no matter what, especially 3 months old. And it isn't like I live in Siberia. I live in Atlanta. She got condescending with me (something I've read is not unusual for LG customer service reps). I was still calm, until....she said I was getting upset for nothing. So 2-1/2 hours on the phone with customer service, missed two days of work for service calls, and to her it's "nothing." Not only that, she said there was nothing they could do, and there was nothing they were going to do. She said it was my problem. I have cut out a lot of the terrible exchanges between me and LG. Suffice it to say every call but one was this bad or worse, and nobody wanted to help. By the way, this thing is under warranty until 11/02/14.

Today it just stopped drying altogether. Oh it will turn on. It just won't heat up. Ever. Called customer "service" and have a new error message, "H5." I now have a THIRD service call in a couple of days.

I'm out $1000, have had this less than three months, and the headaches have only just begun. I pray the washer keeps working.

Bottom line: Don't do like I did. Do your homework. Read up on reliability of dryers by all manufacturers, and please take into account how customers are treated AFTER the sale closes and issues arise. If you don't believe me, you can look up something called customer service score board and LG. Read for yourself the nightmares. Look them up in the better business bureau of Huntsville Alabama. I can assure you I'm not alone.

For your sake, don't make yourself their next victim.

UPDATE: 5/6/14

If you google LG TE2 error, you'll find a video of someone who fixed the issue with a $5 part from Lowes/Home Depot. LG never knew about this, or if they did they aren't owning up to the dryer not functioning properly. That small, inexpensive part (dryer vent valve) fixed the problems I've had with this blasted machine. However, despite it working fine now, LG customer service proved to be such a horrific, maddening, traumatizing experience that I'd sooner lock myself in this very dryer and go over Niagara Falls in it than ever speak to them again.