Product review (5 stars): My mom says the replacement works great!
My mom's ice maker went out and so I helped her order this one.  The first one came in and she said she easily installed it but noticed it kept making a loud knocking noise like ice was getting stuck and something was banging. It kept getting worse so I contacted the seller who very awesomely sent right out a replacement!  She installed that one and had had no issues with it.  Thank you.