Product review (5 stars): it works great. Despite this
The freezer came in without dents or missing parts, it works great. Despite this, the delivery service was horrible. For some reason they drove past my house without stopping and tried to deliver it to the back door. They waited maybe 5 minutes, which is what I was told via a voicemail on my phone. Im not sure why they decided to attempt to deliver it to the back door as we have a small staircase that goes up to the door. After contacting the customer service for the delivery service they had it re-delivered a few days later.