Product review (2 stars): Came with improper tools for uninstalling gas line from range
Shipment arrived quickly and the "installers" arrived on time with no tools to uninstall gas line from old stove. I was informed they could only use the tools provided by Whirlpool. I had the tool they needed (a pipe wrench but they could not use it as it was not a "Whirlpool tool"). The "installers" tried to leave w/o installing  but I refused to sign for the range and proceeded to call Amazon which is another story. After much todo Amazon called JB Hunt and we waited for another person to come; he arrived and did not have a pipe wrench either and he left to go buy tools or get them from Whirlpool?? He comes back with a pipe wrench and wd40. Under 15 minutes later installed and they are gone. I spent over 3 hours on an installation that should have taken 15-20 minutes!! Do not sign for stove if it is not installed even if it is written on invoice. Call the Amazon number on the invoice that they want you to sign if you have issues with service.