Product review (1 stars): Kitchenaid high prices do not follow-up with delivery of high quality.
Unit arrived with no blemishes on exterior and powered up normally.  Problems noticed on opening the fridge door revealed a total lack of quality in factory assembly, and clear lack of QA on this item.  Issues: 1) three shelves were installed on a diagonal plane, either missing side frame inserts or inserted into wrong side slots.  Shelves will not slide out per instructions for removal, therefore cannot be re-seated; 2) door gasket is paper thin and reveals gaps from external view into interior - consequently there is no gasket closure.

My call to Kitchenaid for service support was no more useful as the agent quickly passed me off to an external service company who politely responded that they do not service Kitchenaid/Whirlpool products.

In contacting customer service at the retailer where I purchased the unit they were able to step in and successfully contacted a local Whirlpool service agent who is now has now scheduled a service call.  Now hoping for the best when the repair agent arrives.

Net, for the high price of this unit expectations are high that a quality product will be delivered. In this case quality is non-existent