Product review (1 stars): Bottom freezer is frozen
UPDATE:

May 2, 2010.

We complained to the retailer last week & today received the latest model of this Amana bottom freezer. Mdl# ABB2221WEWO.  Supposedly the new model has resolved the issue with the design problem with the bottom freezer creating a malfunction by developing a build-up of ice and frost in the compartment.

We will see.

Keeping our fingers crossed!

Original complaint:

We purchased Amana bottom freezer model ABB2221FEW two months ago.  After one week the freezer had a build up of ice and frost on the top of the bottom door and all over the plastic light shield and it even froze the plastic tab that controls the light so the light would not turn off or on.

First visit by serviceman:  He said that we just were not closing the freezer door which let frost build up.  Gee, we only have been using refrigerators for over five decades without this happening.  Anyway the serviceman raised the front adjustment of the refrigerator to make the doors swing closed quicker.

Within days the ice and frost built up again in the bottom freezer.

Second visit by repairman today:  He now says that he called the manufacture rep and found that this is a known problem.  The repairman ordered a frost kit #12002686 and Duck Bill #8201796.  He said he would call when the parts are in.

We replaced our 15 year old Amana bottom freezer when we found that the refrigerator was freezing and the freezer was warm.  We bought another Amana thinking that at least we could get another 15 years out of it.  But we were wrong about the new Amana.

We are going back to the store and complain that we want our money back.

From Sears service:

"If frost or ice is forming on freezer packages, shelving, or back wall compartment order the following kit. Order repair kit 12002686 for both Domestic Models (115 volt) and (230 volt) International Models. See attached Instruction Sheet for details on installing Bottom Mount Frost Kit."

"There is a duckbill grommet # 8201796 that can be installed over the outlet end of the drain tube. This is the tube at the bottom of the unit, to the drain pan. It will prevent air from equalizing through the drain tube. This part is available."