Product review (2 stars): bad buy
Purchased this 16 months ago. I loved the glass door and the huge drum. You have to be in ears reach when using it as it is always unbalanced loads. The clothes get tangled up every load ,sheets and spreads don't come as clean as other  machines that have a agitator. I am very upset with this machine but for $1000.00 I have to put up with it. Be careful the lid is plastic and the hinges break. It cost us, $200.00 for a new lid, already. I am so sorry we bought this., I am going to write Whirlpool about this today. Will let known what they have to say about this.++++ Just called whirlpool. They admitted that this machine has been discontinued. They would not give a reason why.ouch I am stuck with a very expensive machine that  is way inferior to others. Whirlpool offered no recall or etc.