Product review (2 stars): probably it is better to stay away!
Excruciating experience with the Bertazzoni service. We bought a Bertazzoni gas range Master 30" a year ago. The week before Easter of this year the oven ignition broke down. It is now mid-May and it has yet to be fixed! They kept saying that the needed part will be mailed overnight to the company servicing the range and that we'll have it fixed over the next couple of days. I just talked to them and was told that the part is back-ordered and they can not do anything about it! Really? It will be 6 weeks by then! After insisting that they get it fixed asap and after being put on hold I am told that they "found" the part. It remains to be seen if indeed we will have a working oven soon...

Now about the performance of this range: first, the range looks good! Second, the top burners are fine especially when you need high heat. My only complaint is that the simmering is not performing well. Even with the simmering ring there is way too much heat for a slow cooking stew in a Dutch oven. My solution: I pile two grates such that the Dutch oven stays high enough. The downside: it looks ridiculous and I can not use the other burners! The oven: works fine for cooking/braising meat which requires more moisture but not so well for baking which can not be turned and therefore gets burnt on the bottom. My solution for this was to place a metal tray underneath such that the heat gets diffused and circulates better (this happens even with the fan on). Bottom line: first, appliances sometimes break down and that is fine but then the service should be of quality and prompt; second, for the price this range should work without these rather embarrassing adjustments! I have made an effort to like this range, hence the adjustments, but the service I have received so far really sealed my thoughts on the Bertazzoni, and they are not positive!