Product review (1 stars): Wish I had not purchased
Ordered this is machine for a busy office after reading favorable reviews. Once installed it has never made the first ice cube!  Twice called for service, finally local service showed up, it was above his skills and knowledge to fix it!  Second guy came out, complained a lot and took the machine with him today, I do wonder if I will see it again.  Just wish they would replace it and let's move on. Looking forward to ice cubes!!!