Product review (1 stars): Absolutely horrible
When our trusty KitchenAid dishwasher died, we decided to "upgrade" and got this one.  Bad decision.  We made it, unfortunately, based on the brand-name.  First, it doesn't hold as many items, not because of the layout of the racks, but because if you utilize all the slots and tines, you will have a dishwasher full of dirty dishes.  You have to skip slots between items and spread everything out in order to have a chance of clean dishes.  Of course, that means 1) higher cost for water, detergent; 2) having to run the dishwasher more often; and 3) water waste.) Two, the powder detergent always gets stuck in the compartment so that dishes don't get clean, i.e., re-run again and spend more money on pellet/pouch dishwasher detergents, waste more water and energy.  Three, we have to regularly run the cycle on high heat or else no chance at clean dishes, which means longer cycles, more water, more energy waste, etc.  Four, the three times (after the warranty period, of course) we tried to run it on heavy, error message is followed by an accumulation of water on the drip tray underneath the unit which can only be reset after pulling the entire unit out of the cabinet, flipping it on its back, unscrewing the pan, emptying the pan, and drying the sensor.  Don't buy this.  I shoulda, coulda, woulda gotten the KitchenAid that I was also looking at.