Product review (1 stars): Cut What!  This cutter does pretty much nothing.  Don't get this
Stay far away from this.  You have been warned.  This cutter would not communicate with windows 7, 8, or 10.  You will consistently lose the connection.  We had this for 3 hours and it would not hold a connection for three minutes.  It has a serial connection which their almost unreadable instructions suggest you use.  Who uses a serial connection today.  And they show the unit being used with laptops on all their videos so why are you suggesting a serial connection at all.  After having all the problems I did with the unit I later found out that a lot of users are having the same usb issue with these cutters.
This may have something to do with the fact that the one I got was obviously a refurbished or returned unit as it had tool scratch marks and signs of vinyl being sent through.  The rep from US CUTTER was a complete a-hole and attempted to make me pay for restocking and shipping .  Amazon has been great so far with their response.  I will be staying far away from this company in the future.

Ray