Product review (4 stars): my reaction
I already had this product and I was unhappy that it came with the new washer dryer from home depot.  The felt was bent  from its frame at the purchae time over a year ago, but I did not think an issue to complain about.  Little did I know.  I complained recently about a service issue and got the runaround with the 5 year maint. contractor --and homedepot nor maytag was helpful.  They should have just given me the item-- I buy a lot of stuff.  So after getting so mad over this item I bought it on line and not from home depot or maytag directly.  I will show them.  Anyway , it was cheaper on line here and is the same product and it works and now I am suspect of both consumer relations departments with their followthough on me , but what the...They could have made a primary consumer happer rather than the opposite.