Product review (1 stars): Like so many others machine stopped working after 5 months and we have had no luck contacting the seller, or company. sad.
Loved in and it worked for 5 months and died, it will not make ice and says the ice tray if full.  We have tried everything we could find online.  We have tried to contact the company for warranty info. No replies even did it via Amazon and no replies.  So I hate to say it no buy this item.  Sad the company will not stand behind this machine as it seems to work well IF it would keep working.