Product review (5 stars): great washer even better customer service!
For those thinking about buying this washer just remember it not an auto washer. You have to do about half the work. Comparing between hand washing and an auto washer (regular washer). To explain: I fill the washer with water and add detergent (and bleach if I have whites), place the clothes in, wash for 9 minutes, spin dry the clothes for 3 minutes, fill the washer again with plain water (and add fabric softner if hang drying), add the spun dried clothes again to the washing tub, wash again for another 9 minutes, spin dry again for 3 minutes, then finally hang dry them. Seems like a lot of work compared to an auto washer but it beats dragging everything to the laundry mat and all the hassles with that. If you wash every other day (two or three loads) it does not take long to do. Also I wait on my whites until it's full load.

A tip on how much detergent, bleach and fabric softner to use: I add one tablespoon (15ml) of detergent, 1/8 cup (30ml) of bleach and 1/8 cup (30ml) of fabric softner. I know this does not sound like much but if you add too much detergent the water will just "sud up" and when you drain the washing tub it will be full of suds. If you add too much bleach you clothes will smell all "bleachy". For the fabric softner you could add more but I feel it is enough and would be a waste if you use more. Last tip get a lint brush, the lint trap traps little lint and that is if it stays in place.

Now of the excellent customer service. The first washer sent to me had a bad motor in the washing tub. I made a complaint through Amazon and was contacted the same day by johnsoncorp. We exchanged email a few times that day (to explain how it was not working) and the next day johnsoncorp sent me a fedex order slip to sent it back. When the broken washer was returned they sent out a new machine right away (return of the old and shipping of the new washer was paid by johnsoncorp). The new washer has work flawlessly for the last two months doing loads every other day. I totally recommend this washer and even more to johnsoncorp on their excellent service.

On a not to self: I am considering buying the Panda dryer. This should help with the lint and I won't have to hang dry.

Hope this review helps.