Product review (5 stars): Must read the instructions to learn where the installation parts are hidden
The packaging leaves a lot to be desired.  If there could simply be a clearly visible label that states "Please read instructions to learn where we have hidden all the parts you will require for installation" we could have saved the frustration of a return.  The product itself, once installed, is excellent, quiet, powerful fan, two light settings, visually pleasing and complements our black stainless appliances.