Product review (2 stars): The new agitator is not good. (you can also see this in another of ...
I would have rated this five stars, because I have owned one of these before, and it lasted me five years, so went to replace it. The company has "revamped" the product with a different agitator at the bottom. The original agitator had three large, thick, inch tall rotors on it, (you can see it in one of the photos) was outstanding and torqued the water magnificently and I could put four big towels in it no problem. The new agitator is not good. (you can also see this in another of the photos. Both rotors are shown in different photos.) The newer agitator has four small rotors, with bumpy things between them. This four small rotor agitator does not torque the water as well as the three rotor agitator. The bumps between the rotors prevent the water from getting between the rotors and spinning with a large torque. Not to mention the rotors themselves are very small and don't push the water. I sent it back, because putting only two of the same towels in it caused it to stop rotating much at all. I hope the company puts the old rotor back in it....you know the saying...if it ain't broke don't fix it...and it wasn't broke before! This newer model is not good...sorry