Product review (2 stars): Poor Durability
2.5 years from new, HE error indicating sump heater problem: replaced heater element, failed again. All indications are main control unit (PCB) may be faulty, which will result in another $200 outlay, plus another $40 heating element. If this appliance had delivered ten years of faultless service, I might be more forgiving, but if our experience is an indication of reality, run/don't walk away from this POS.