Product review (1 stars): Beautiful but completely non-functional
The first of these that I ordered was already installed before the electrician tested it.  When he did, he found that the lights worked but the fan did not.  I contacted the company and they sent a new circuit board, which couldn't be installed anywhere that we could access.  They sent an entire new unit and the electrician tested this one before we went through the hassle of taking the other one down and hanging the new one.  This one didn't work at all.  Nothing.  No lights, no fan - nothing.  The company offered a refund, but required that we send both units and the chimney back to them, which requires that we pay the electrician a third time.  I love the way it looks, hanging there in my kitchen above the peninsula, and it does offer great lighting, but what an incredible hassle this has been.  The fact that I still don't have a refund is partly my fault - I just don't want to pay the electrician a third time and have a gaping hole in my ceiling while we try to find a suitable replacement.  But this shouldn't have happened to being with.