Product review (1 stars): Utter Junk -- Do NOT make the same mistake I did
In the 15 months we've had this unit, it has been serviced 4 times, one (2 months after the warranty ran out) costing $129 visit + $250 in parts, due to a factory assembly error. We have had to take 5 days off work to be present for repairs. Now the rollers on the top dish rack are broken, so the rack falls down into the dishwasher almost every time we pull it out. This machines is a total P.o. S. With all the complaints it ought to be the subject of a recall or a class action suit. Why should a company be allowed to sell an $800 piece of "junk" to unsuspecting buyers. Kitchenaid ought to be ashamed.