Product review (1 stars): Product Disappointment
Ten years ago my husband and I built a new home and decided to purchase the best quality appliances that we could and have them built in by the cabinet maker. We decided on Miele as was recommended by the retailer, and in particular was the microwave (M65EG)that was installed complete with the surrounding framework. It is an outright lemon.
Up until a month ago we had to remove the unit five times for repairs and take it the Miele repair shop which is a 180klm round trip each time we drop it off and then collect it. Each time there was a different issue and cost involved. Now we have it back from the last trip two weeks ago, and guess what,it has died again.
We are now in a situation where we are debating as to whether getting another repair or dumping it rather than continuing to chase our tails. Will we buy another brand and pay for the original cabinet area to be revamped, buy another Miele microwave and hope that the surrounds fit the new model.
We sent a complaint to Miele Australia by email and the reply was at best, sympathetic. Not good enough at all.