Product review (1 stars): When they heard that may be condenser or any of the cooling HW was bad - all except one REFUSED to repair the refrigerators
I wish I could no star or zero star.  Do not buy any LG refrigerators AT ALL.  Go and buy either Whirpool or Kenmore.  I spend $2300 in 2011 and I am still paying on it.  The door hinge in the middle was showing problem on day 1.  I eventually called a few days after a year one and I had go through hoops to get that fixed for free as they kept on telling me about 1 year warranty.  Then February this month, the refrigerator and freezer stopped cooling.  Even if it is worldwide company, they are of course close on Sat-Sun which meant my food started rotting.  I was lucky enough to have a small refrigerator in the garage which came to use.  I called the 1-800 number and it gave me 5 - so called authorized local repair houses.  When they heard that may be condenser or any of the cooling HW was bad - all except one REFUSED to repair the refrigerators.  And by the way this is LP authorized person!!  One guy came out charged $130 for a visit and told me that these refrigerators are extremely hard to repair.  LG uses to foam to cover everything and finding leaks is a major hassle.  This Portland OR guy who is LG authorized dealer tells me that it could 2-3 trips if the parts are not available or if he cannot find the problem and has to keep on testing.  Mind you the condenser and other parts have a 7 year warranty with labor extra.  BUT, even if that is true, no one - and I tried repair shops in OR and WA, would every want to repair LG refrigerators.  So, there is warranty but no repairman wants to come and repair.  The only shop that wanted to come told me that repairs would run $1000-$1200 on top of his first visit charge.  That is half of the cost of the refrigerator.  I called LG 7-8 times.  I was always on hold.  When I could talk to a person, they told me that they could not do anything.  I told them about the episodes with repair shops and requested that they send LG representative and they would not.  I told them I wanted to talk to the supervisor, and they would tell me that I could not to them (they were busy).  When I insisted, they put me (90-120 min hold each time) and the supervisor gave the same - this is our policy and we cannot help.  I told her that my last refrigerator worked (Kenmore) for 22 years and the only reason I bought a new one was for energy efficiency and because the some of shelves were broken and damaged and spares were hard to come by.  In total, I must have spent close 15-18 hours on the phone mostly on hold.  it is quite irritating that when the phone was answered they say LG - LIfe is Good and life has not been good.  LG is Korean company and they do not give two hoots about satisfying the customer.  If spares + labor takes half of refrigerator, there is something wrong with the car.  LG DOES NOT STAND BY ITS CUSTOMERS.  There is no intention of helping.  They have no authorized LG refrigerator repair people and if there are none of the OR and WA people wanted to come.  They told me these refrigerator are piece of garbage.  They told me even they have problems working with LG to get parts which takes for ever and that's the reason for 2-3 visits because first part does not fix it they have come again and again as their computer does not even pin point where the cause is.  It has to be serial process one by one - process of cause elimination.  In Summary, I wasted $2300 on LG 3 door French refrigerator.  If you want to be in the same situation, go ahead and spend your money.  My suggestion is get an American built - Frigidaire, or Kenmore, and Whirlpool and not even entertain the idea of LG.  I am not pissed and I am just sad when a company that says "life is Good" treats it customers so poorly.  They will throw some policy in your face while the real policy should be to delight customers.  I will never go again near LG and will strongly suggest any of my friends to do the same.