Product review (2 stars): It makes ice but...
First (as others here have mentioned) the ice produced by the machine does indeed come out wet. To be clear, it is wet to the point that water is dripping from the bottom of the basket no matter how fast you remove the ice after it is made. As long as you're willing to break up the ice later (after it is transferred to your freezer) it's not a big deal, but just be aware it takes over two hours to complete the cycle so you will need to stay close at-hand. That said, there are other aspects of this machine which are NOT acceptable. It stops making ice and beeps to add water even though there's a sufficient amount still left. At this point I push the start button over & over and sometimes it will make another batch...other times it just continues to beep until I finally give up and unplug it. The problem (in my case) is that I'm using bottled spring water... and when I take the plug out and drain it I am wasting OVER two cups of water every time I use this machine! Yes, I DO realize I have the option to save and re-use the water... BUT, I have an additional concern regarding safety (to be fair, I'm assuming all ice-makers will have this problem no matter the brand). It is a closed machine with no way of opening it to completely dry it out, and I have to wonder if bacteria/mold will grow and contaminate the ice & water??? The manual states to NOT run bleach etc. thru the machine... so if anyone has a suggestion as to how to resolve this issue I would greatly appreciate it! Oh, and one more thing before I conclude this review. I emailed the company that shipped this device TWICE to ask if it might be defective with zero response, so if you purchase one don't expect any customer service on their part.