Product review (3 stars): Walks across the floor when out of balance - noisy
I chose this rating because the washer walks across the floor and is noise.  I had a slightly nicer yet older Whirlpool model that I loved, but had to replace.  The newer version was so deep that I couldn't reach the bottom, so I went with this model.  I can reach the bottom on this model.  When I washed sheets, I shake them out so they aren't tangled and are evenly placed in the washer.  When I reported the machine got out of balance washing one set of sheets and walked 5 inches before I stopped it manually with the pause button; I was told to select the low spin speed.  It still walked 5 inches or more, knocking into my drying and making a horrible racket as I ran downstairs to turn it off.  My older washer rarely got out of balance with sheets, and didn't ball them up like this one does; and it never walked, it always shut itself off when it got out of balance; plus it was quieter than this model.  I purchased the washer through Lowes and they are replacing it with another of the same model thinking it might be a defective unit and thankfully if not, I can exchange the washer for another of any make or model paying the difference in price.  I am disappointed.  My old model worked amazingly well and I expected this model to do the same.

Updated rating based on replacement unit (April 2014).  I've been using the replacement washer for almost a month now ... happy with it ... not as noisy as the defective unit ... still noisier than the more expensive models ... the suspension works on this unit and sheets and towels spin powerfully, removing a lot of water so drying it quick.  I'm able to use default settings with small loads without the washer walking now.

Downgrade rating (April 2017) ... washer is walking and has been for some time.  The replacement unit started off fine, but eventually started walking again.  It walks primarily with sheets and towels, doesn't seem to matter the size of the load ... my guess is the more times it gets out of balance and walks, the more damage it may be doing to the washer feet or other components.  I'm not strong enough to move it or re-level it ... it's in a spot that's cramped, so it's not an easy task to deal with this problem and likely there's some permanent damage.  The original washer I mentioned in my first review was in the same exact spot and never had a problem.  It washes everything just fine, it's an annoyance and kind of scary hearing it banging and seeing it walking and pushing into my dryer.