Product review (5 stars): Gorgeous & GREAT CUSTOMER SERVICE  from AKDY!!!!  Bravo!!!
Okay, I am changing my review because AKDY was so quick to get back to me with my issues and solved my problems completely.  Our control panel was not aligned correctly.  So, we loosened the screws in the back of the mechanism using a flashlight to see and realigned it.  No big deal.  Then, the instructions said we would have more buttons to set the clock but we didn't and we couldn't figure out how to set the clock.  I contacted AKDY through Amazon and they responded in minutes with instructions.  You hold the power button down and the hour will blink then press + or - to set the hour.  Then, press and hold the power button again and the minute will blink (you may need to play with it a bit ours didn't blink the first time).  Once the minutes are blinking, then press the + or - buttons to set the minutes.  And, it is good.  The fan is loud on the most powerful setting but I figure I will use that only when I burn something (which will not be often - fingers crossed).  Anyway, very happy with the product and CUSTOMER SERVICE, which is so rare these days.  HIGHLY RECOMMENDe