Product review (2 stars): ROYAL PAIN
This machine has been a ROYAL PAIN.  Worse yet, the company has been slow to act, hard to understand over the phone, and unwilling to act to please the customer...even after we purchased the extra warranty with SquareTrade.  We have had issues crop up within two months of each warranty-covered repair within the first 15 months!  Would NEVER purchase such a machine again.  I have waited some time before placing this negative review, as I wanted to give the company the benefit of the doubt.  They are supposed to ship me a refurbished replacement unit, but they are moving SOOO slow and they do not return phone calls.  I have to keep on top of them.  Never, EVER again...  One positive, the replacement comes with a two month warranty.