Product review (3 stars): ... different than my original part - customer service was great to work with
the size is different than my original part - customer service was great to work with, and helpful with my concerns. It works - some of the time. I find myself adjusting the arm over the ice tray at least twice a week to prevent it from snapping off. It's awful to install- but that's a design flaw in the fridge itself (the positioning of the parts leaves little room for maneuvering). I'll have to replace this guide soon since it's only be a matter of time before it's snapped off again when someone other than me opens the freezer and doesn't know to automatically check for this to be in place (not what you want to do every time you open the door).