Product review (1 stars): HAS NEVER WORKED, POOR SERVICE EXPERIENCE
FREEZER ARRIVED DECEMBER 13TH.  HOOKED IT UP AND SET CONTROL AT MID LEVEL.  PUT A THERMOMETER INSIDE.  TEMPERATURE NEVER GOT BELOW 35 DEGREES.  SET TO MAXIMUM COOLING WITH NO IMPROVEMENT.  CALLED OUT SERVICE TWICE.  UNIT STILL NOT WORKING AFTER 2 SERVICE CALLS.  REPEATED DELAYS WITH MANUFACTURER HAVE RESULTED IN INABILITY TO RETURN (TIME LAPSE).  HAIER IS VERY DIFFICULT TO GET ON THE PHONE AND YOU CANNOT USE INTERNET TO REPORT PROBLEMS.  THEY USE AN ANSWERING SERVICE WHEN THEY EXPERIENCE CALL OVERLOAD AND THEN SAY THEY WILL RETURN CALL WITHIN 2 BUSINESS DAYS.  I HAD 50 % SUCCESS GETTING CALLS RETURNED.  SERVICE PEOPLE ARRIVE LATE TOO.  DON'T EVER BUY A LARGE APPLIANCE FROM AMAZON.  THE RETURNS POLICY VERY DIFFICULT TO IMPLEMENT.