Product review (4 stars): have it for 3 years and use it DAILY! a few issues but all were resolved.
This is my third Avanti Portable Washer (w797) and I used it DAILY for over 3 years. On a number of occasions, I though it broke and I had to replace it but after further research online, I was able to fix all of my issues without having to call repair or pay for their services. I never had leakage problems so not sure if some of the units were defective? I did have to replace the motor because after about 2 years of DAILY usage it stopped working. I ordered the part directly from Avanti, which cost about $30 with shipping, and my bf was able to replace it himself (pretty easy if you read their manual online). Also, at some point, the machine stopped spinning. This was actually due to a broken knob in the top lid. We fixed the problem by taking off the top lid and putting the elastic band on the knob. Now, I did order replacement parts (the top lid), which took about 6 months to arrive and Avanti sent the wrong model to me. However,they were quick in answering my email and will be sending the correct parts to me. Overall, with the daily usage of over 3 years I am completely satisfied with this washer. Please note that the new model, w757 I believe, is not the same as the w797, with fewer cycle options, etc. I wish they kept this model as is. Oh well.