Product review (4 stars): Ice Maker
After about a week with this product I am ready to write this review. Because of reading these reviews on Amazon before ordering, I requested the replacement of the plastic nut for the water valve to a brass compression nut and ferrule from the installer. The water valve is the type that is in my GE side by side fridge. I have not had an issue. As for ice production, I am not getting the full 12lbs. per day. The working environment of the freezer is its in a kitchen with external temperatures of 70-75 degrees and 75 PSI of water pressure. The internal freezer temperature is about 4 degree's Fahrenheit. Under these external and internal perimeters, I get about 6lbs. per day. That is enough to keep up with our ice demands so I am satisfied.  Another thing I found out by weighing the ice is that it was dispensing only 3 ounces of ice per tray. The instructions said it should put out 5 ounces per tray so the ice maker cover was removed and adjusted to 5 ounces. The ice maker dispenses 12 cubes per tray. The type of ice maker is a manual ice maker with the bar that rises up and down and not an electronic type. The older analog ice makers that I have had are durable and the one I have in the GE has been going for 15 years. I like this type of ice maker.
  I called Sunpentown and the customer service is in the USA and my call was answered right away and questions answered with no accent barriers leading to frustration.