Product review (3 stars): Top silverware rack is horrible. Unless you painstakingly place each piece in a ...
Top silverware rack is horrible.  Unless you painstakingly place each piece in a slot, the silverware bunches together, doesn't get clean and water puddles in the spoons.
I removed it (easy) and put an old regular silverware rack in instead.
The regular model is super quiet, no need to spend extra $ for this model.