Product review (1 stars): Great Disappointment:Won't Maintain Temperature
Do not buy this item. There are negative reviews of this model all over the internet, yet I took a chance and overpaid for this item with Amazon ($550.92), plus tax, plus the useless two year insurance plan that was also an extra fee. This refrigerator was professionally installed as an under counter install to replace an old trash compactor. For the first 90 days the item worked fine and maintained the set temperature. At day 90 the refrigerator suddenly had a temperature reading between 49 and 65 degrees even though tit was set for 37 degrees. I dropped the temperature setting down to 35 degrees and lowest temperature it can now achieve is an average of 55 degrees. I tried to file an insurance claim and was denied because the item has a one year warranty with the manufacturer. I contacted the manufacturer and was asked to take several photos of the item and I was also asked to remove various screws and parts which involved removing the unit's door. I was also told that for optimal results the unit needs 3 inches on all sides for ventilation! This is hardly the built-
in look I was looking! I sent the photos via email, as was requested, and never heard back from Sunpentown. They should send a certified technician to evaluate the unit. I should not be expected to dismantle the unit and evaluate it myself. I am not a refrigeration technician!  Abhorrent customer service.