Product review (1 stars): Not well made
I purchased my machine in 2011.  Within less than a year, the entire drum assembly had to be replaced due to a worn bearing.  They can't just replace the bearing, but have to remove the front and rear assembly and replace the drum to the tune of $800.00.  Lucky for me, I purchased an extended warranty.  Next to come was something the soap dispenser motor, had to be replaced.  And now, the bearing has again gone out.  I do not abuse this machine, use it 3-4 times a week, don't overload it, and had to baby it after the first breakdown.  I'm going to have to have them take it back and trade it for another machine, but I have lost total trust in the Duet and would not buy another one to test it out.