Product review (5 stars): I'm a real person and paid full price for my product just like you.
WOW CUSTOMER SERVICE WOW PRODUCT!!!! I bought this replacement filter over 6 months ago but when I finally installed it, the water came trickling out very slowly. Was just going to throw it in the trash, write a bad review of product, and never order from them again. Then I came across an email in my inbox asking how my filter worked out, so I answered it honestly. I got a timely response, suggesting some solutions plus they were mailing me a new one to try in case the solutions didn't work. I tried the solutions, they didn't work but my new one came in so I installed it....AND WOW. The flow was strong and fast and crystal clear just like when I bought the refrigerator brand new. I must have just gotten a filter with too thick of a seal, a fluke. THANK YOU THANK YOU THANK YOU, incredible customer service. Shame on me for assuming the worst. Great product, great customer service!!!! Will only buy my replacements from you.