Product review (2 stars): Great, but...
The product worked great at making ice for over a year. Then a little plastic piece broke on the tray that slides the ice into the bin. Due to this poor design, I have a large paperweight (it can no longer make ice). Unfortunately, this small plastic piece cannot be replaced (poor design). I glued it back several times, but it kept breaking and the small piece (about 1/2 inch long and the diameter of a toothpick) is now gone.