Product review (1 stars): Great Product - For The 3 Weeks That It Worked
I have had several portable ice makers over the years, but had never had a Danby until I bought the Ice And Easy machine.  It is significantly larger than most portable ice makers, but also churns out way more ice than the others, with a bigger holding basket and way faster ice production than the previous machines I'd had.  The ice cubes were great, too; I used the medium sized setting and they were the perfect size and consistency for chewing, which is primarily what I use them for.  And then after 3 weeks, the malfunction-triangle started flashing in the main screen, and the thing was dead and wouldn't churn out a single cube.  So I called Danby and the Customer Service Rep was friendly and cooperative enough, giving me two repair shops within about 20 miles from my house; the problem is that one was out of business and the other said he no longer did business with Danby.  So I called back and they gave me another repair shop, this one 30 miles away, but they agreed to repair the machine under warranty so I brought it over and, believe it or not, it took nearly SIX MONTHS to get it back, as Danby apparently sent the wrong part to the repair shop not once, but twice.  Regardless, I was quite happy to get the machine back, and just like the first time it worked great and churned out large volumes of soft, conical -shaped ice cubes - for 3 weeks, at which time the dreaded triangle started flashing in the screen again, and it is now completely dead again, but now the warranty has expired, as has my patience with this machine.  I can honestly say that in all the years of buying appliances and other mechanical products I have NEVER experienced such an amazing piece of junk, and I will not bother to repair it again, as 3 weeks is apparently its shelf life.  Danby should be ashamed to put their name on this product, and I will never buy another Danby product again.  Stay far far away, unless you've got $250 to throw out on a product that simply should not be in the marketplace.