Product review (2 stars): Products by mail are a pain.
Received 2 altogether because the first was used as a soccer ball by the delivery service.  The second was received in an undamaged box and on inspection appeared to be in good condition.  We didn't look hard enough because when we were ready to install it we discovered that the fan blade section had been kicked in - apparently at the factory before it was shipped.  (By the way, it's made of some sort of plastic material and it is warped.)  It can't be returned to Amazon because by the time we discovered the damage it was beyond the return period.  Broan was contacted and they are supposedly sending a replacement fan blade that was to arrive today.  It hasn't.  Just irritated by the whole mail order process - we could have a new fan by now if we'd just gone to the local home improvement store.