Product review (2 stars): Has some VERY bad reviews as well as positive!
Because I based my purchase largely on the posittve customer reviews, I felt obligated to present the other side of the coin.

The first one I got does work; however, it's extremely slow in production.  Requires an extenisve amount of time (over an hour) to actually begin after it's turned on - and continues on at a snail's pace during operation, taking well over an hour to fill the basket.  And by "fill", I mean barely up to the top.  Not by any means "heaping full".

Were it to run for a full 24 hours, it would fall considerably under the advestised production weight.

Although mine was excessively slow, it has steadily worked for two months - so I purchased another unit as a gift for friends, figuring that since the majority of reviews were so positive the odds were heavily in my favor of getting one that was much faster than the first one I got.

The second unti, however, not only leaked (not from the rear drain but from somewhere inside the unti's body), it did not produce ice at all.  I set it up,permitted it to stand overnight, and started it up.  After 90 minutes of nothing happending and water beginning to leak and spread all over my counter, I gave up and disconnected it and sopped up the flood and called it day.

In the hope that the third time will be the proverbial charm, I have arranged for a replacement on the second machine.  Perhaps this one will work, and maybe even make ice more within the time range that other buyers have written about in their reviews.

The current score on this machine, however, is:  One with extremely disappointing performance that is certainly not anywhere near what others have experienced...... and one that doesn't work at all and actually leaks.  Because "I hate it" would be a bit strong regarding my feelings about an inanimate object, I felt that a simple "I don't like it" was ample to convey the lack of quality.

I'll try to remember to add to this review regarding what happens with purchase number three.  Meanwhile, however, should you happen to read this while comtemplating a purchase, you may want to keep my experiences in mind since it's based on two of the same machine.