Product review (4 stars): So far, I like it.
Have only had this machine for two weeks and cannot speak to its performance over time. Bought it locally.
It does make some pretty funny noises (sometimes sounds like a plane taking off among other sounds; Whirlpool says they're normal). Adjustments must be made, if you've never had a high efficiency (HE) washer before.

For example, unless you turn it off, the timer comes on and makes a sound every time you open the lid. Specific labels (such as "normal," "delicate," or "bulky" set the amount of time for the wash as well as the speed of spins, temperature, etc.. You can change some of the things (temp., spin, etc) but not the time (unless you set it on a different label).

For example, it requires high efficiency laundry detergent. If you use a natural laundry liquid such as those from a health food store, it should say on the package how to adjust for a high efficiency machine if it can be used in one (Whirlpool, who makes this machine, said it was okay to use the natural laundry liquid if it had instructions for use in high efficiency machines; okay to put the natural liquid in the laundry detergent slot, and said it will not damage the tubes that carry the liquid into the washer). I read somewhere that some things can clog this tube if not appropriate for an HE machine.

For example, laundry boosters such as Oxyclean or Borax must be placed in the appropriate amounts on the bottom of the wash basket before placing clothes in the machine (according to the Whirlpool rep.).

High efficiency machines use lots less water than the old machines. Sometimes you have to select "extra rinse" so that all soap is out of an item (such as an item that is stiff with soap residue or other things).

Will let you know in a few months how it goes.