Product review (5 stars): Easy fix--worth the money
I've read the comments here about getting the part free from Whirlpool and possibly even getting a repairman for free. I thought the cost of this item was more than worth getting to sidestep all the customer service stuff, and just get it fixed. I ordered next day shipping, got it in less than 24 hours, and had the part changed out in less than 15 minutes. It took me longer to find my tools than it did to change the part.