Product review (1 stars): Beware
I owned Whirlpool appliances and had no complaints.  Until one broke.  The freezer was for overstock and I admit it didn't get checked much, but it failed and ruined everything in it.  The stench was horrible.  After the long wait on the phone to reach customer service, I got a tech out and was advised Whirpool repairs but will not replace.  I again waited on the phone to complain to Whirlpool and was given platitudes about how sorry she was that I was upset.  Oh, and here is a website that will help get the stink out.  I asked to speak with a supervisor/manager and was advised that she had authority to answer any questions.  So, I'll even pay a pro-rated share--when is my new freezer coming?  We will repair but not replace.  OK, so I need to speak with someone up the food chain.  I can answer all your questions, sir, how may I help you?  Sad.  I will never buy Whirlpool again.