Product review (4 stars): PLEASED
Had a problem with my unit, called customer service, they picked up the machine and replaced it within a week! - Customer Service / Excellent.
1. I was pleasantly surprised with the amount of savings in utility cost, however, that savings is compensated by longer washing and drying cycles.
2. The load capacity is 2 - 3lbs and is not very suitable for a large family.
3. It uses a steam type drying system which leaves the cloths feeling damp. It's great for no ironing if you put clothes on a hanger.
4. And my favorite part, I can start a load before the game begins, and don't have to leave the t.v. again until it's over