Product review (5 stars): Great so far!
We've only had this fridge installed for a couple days, but I already love it. Firstly, installing it was WAY easier than the old fridge (which was a 13 year old Samsung). They have improved the ease of removing and re-installing doors 100-fold (at least). Since the unit can't get in the house without removing the doors and re-installing them, that was a big deal.

Beyond that, the unit is beautiful and has great features. The ice maker filled up very quickly (once I ran the water for a while to fill up the water line). The "flex drawer" is way more useful than I thought. It has plenty of space for drinks and also items like yogurts that used to fall out of the fridge and break on the floor, splattering everywhere. So that's a nice feature. The main refrigeration area is really well laid out so that you can use the space effectively. The shelf that flips up and the other one that retracts make it so much easier when there's a tall item. You can fit it without having to take everything off the shelf and adjust it. The door shelves are great as well, with some more small and narrow to hold smaller items and make them easier to find (these are the shelves they managed to fit around the ice dispenser area - so there is still storage even in that area - great use of space). The clear plastic also makes items easier to find.

I thought the ice maker would take up too much space in the refrigeration area, but it really isn't an issue at all so far. I thought the freezer would be difficult to organize, as I was used to a side by side. But the freezer has the drawer and the little storage bin on top, plus a separator in the main compartment. So it's really not a problem to keep organized. I didn't even realize that it was going to have a fancy touch screen control panel when I bought it, but my daughter was pretty jazzed about that. The water/ice dispenser is really tall for filling water bottles. The LED lighting is recessed and out of the way, but really brightens up all the spaces. Plus we can use the LEDs in the water dispenser area as a night light.  Lastly, I had heard others complain about how loud their refrigerators are, but this one is barely audible to me when the fan and compressor are running. I was even concerned at first it wasn't working, but it's cooling beautifully!

It is a little expensive, which is the only downside I've found. But I guess you get what you pay for (I got a really great deal, though, so thanks Amazon)!. Overall, a really great appliance and I'm happy to have it! I don't know about reliability yet, but consumer reports did have Samsung listed as the manufacturer of refrigerators with the lowest number of repairs required of all the manufacturers in their survey. Our old Samsung lasted 13 years, so I feel good about it.