Product review (5 stars): worked great. Got it installed and looooove it
First one came and we installed it without plugging it in first. Got it all installed, plugged in and would not work. Called AKDY customer service who said "no problem the issue is probably the board and we can send you one, but oops we are out of stock on boards and you will have to return unit to Amazon and get a replacement". This unit is heavy and took three of us to install, two to hold it up while the third worked the brackets. We took the unit down, sent it back in on a call tag issued by Amazon, received the replacement, shipped next day by Amazon. This time we plugged in before installing, worked great. Got it installed and looooove it! The look is great, this hood is very substantial. The 3 louvered stainless vents come out and go in the dishwasher, no greasy looking mesh pieces to deal with.