Product review (4 stars): Learn to use the tools.
Great product.  Awful instructions which makes you spend more time than necessary on this project.  Easy to do once you figure out how the "spacers" work.

The item itself is a perfect OEM replacement and works as advertised with no leaks.  This bellows is a haven for mold so we're regularly spraying with bleach now.  I still think we'll need to routinely replace it every so often.

The instructions are awful, hence the knocked star.  The repair clinic video definitely helps fill in the gaps and helps us visual learners.  However, the video falls woefully short on describing how to use the "spacers" which are actually hand tools to stretch the retaining spring; the hardest part of the whole installation.  You need to use the black end of the "spacer" as a hand tool to insert the spring.  You set the spring on the top of the bellows and then work your way around both sides with the black end to both stretch and guide the spring into place.  You'll note that the black ends are similar to a pulley wheel whereby there is a place go guide the spring into place.  There is really no need to lock position the spacers at 2:00 and 9:00.  While possible to jam the spacers in there, it'll just tick you off for an hour or two.  Trust me on that.