Product review (1 stars): Leaked everywhere
Out of the box the water went right from the faucet, into the machine and directly out the bottom onto the floor.  It's impossible to try to get it open to check what's wrong without damaging the unit further so I chose to request a replacement.  Sending this thing back for a replacement is a pain in the butt too.  We'll see if it actually works or if the second one is a dud too.