Product review (5 stars): ERMA R.
I ORDERED THIS UNIT, IT WAS BEAUTIFUL. I WAS NOT AWARE THAT IS WAS NOT DUCTLESS. WHEN I CONTACT THE MANUFACTURER, I WAS SENT AN AIRBILL WITH INSTRUCTIONS HOW TO RETURN PRODUCT THE SAME DAY. THE CUSTOMER SERVICE REP AT AKDY WAS SO HELPFUL. I APPRECIATE HIS ASSISTANCE BUT WISH I COULD HAVE USED THE PRODUCT...