Product review (4 stars): Caveat Emptor...... Part 2
I purchased this POS July 15th 2015. All potential buyers beware! I have never bought an appliance that crapped out in that short of time. If I sound angry I am! Amazon knew nothing about a remedy, except to give me Chards phone number. They did have an answering machine which gave me some hope that they may still be in business, and they still might honor a warranty. When buying from amazon,I would expect a little more than a roll of  the dice at a local flea market. I will updatharde as this saga progresses. Not holding my breath. ebay and paypal might have been a better choice for an item like this.

I have just spoken to Chard. I must take back most of my 1st comments After speaking with their customer service dept.the units do indeed have a 1 yr warranty on most parts and labor. They are going out of their way to work averything out for me. the womqn who is charged with this kind of problem was so kind, understanding, and no bs in handling my problems. It is still very frustrating to have an expensive appliance fail on you. It is very comforting that they stand  behind their product and quickly respond to take care of their customers.