Product review (1 stars): Consumer Beware!!!!!!!!!
Do not buy any appliances that are Samsung or Sears Kenmore because Kenmore slaps their name on defective Samsung appliances.

(Please, stay with me, I know this isn't a Sears Website)

 I am writing a review on Amazon concerning the most expensive refrigerator Sears sold four years ago.  It was made by Samsung. And I would like to forewarn other consumers that Samsung is not on the up and up regularly.  If you call Samsung they deny making the refrigerator I purchased.  In the four years we have had this piece of expensive crap it has broken down six times.  Six times translates into many repairman visits per breakdown incident because they do not know how to fix this refrigerator.  It has a plethora of design flaws.  Sears knows that they sell defective products and obviously do not care.  You must buy the extended warranties or you will be laying out huge amounts of cash for the repairmen to come out only to ATTEMPT to solve the puzzle of what is wrong with this piece of crap.  You pay by the hour for repairmen if you do not have the  warranty.  You pay for the parts if you do not have a warranty.  You pay with multiple days of inconvenience and many people have to take days off from work to be home and present when the repairmen come.

It's winter so I have been putting my food outside.  The refrigerator, this time, has been out of commission for over a month.  I have lost far more food than the $250 check Sears sent to cover the cost of lost food because the weather has been fluctuating.  It's 55 degrees outside right now and promises the same for tomorrow.  A good refrigeration temp is 38 degrees.  The repairmen are here right now for their sixth visit for this one breakdown incident.

And. resentfully, I pay $260 each year for the extended warranty.

How insane to have to put out that kind of money yearly for a new appliance!!!!

The first year we had this thing the repairman made his first visit when we had the fridge for three months.

Two years ago the one repairman was so confounded that he went and re-took  the Sears repairman training class for refrigeration.  He did this so he could be instructed on the repair of my refrigerator model.  The Kenmore Pro.  The class instructor has no knowledge of this refrigerator and so could not instruct the repairman as to how to fix it's many problems.

Sears sells a product they know their repairmen cannot fix.

Sears sells a product that the manufacturer denies making.

So, essentially, it's a shell game.  Isn't that nice?

I have gone through Thanksgiving and now Christmas without a refrigerator.

The new parts arrived here a week ago before Christmas and I let Sears know the parts were here and they made no attempt to make a new attempt to fix this piece of crap before Christmas.

How they do not care about their customers!!!

I always read reviews before making a purchase here on Amazon.  Our toaster died a week ago and in the toaster reviews one person wrote something very wise.  She wrote advice to just buy the cheapest toaster because there are bad reviews for all of the toasters regardless of the pricing.

For me, that pretty well sums it up about most appliances.

I've spoken with so many friends and associates about this problem and the general consensus is that it is  ubiquitous.

I have a friend who bought a new fridge four years ago.  So many repairs later...they just bought another refrigerator to replace the four year old fridge because they got no where with the manufacturer or the seller.

The same friend has replaced her furnace twice in seven years.

There are so many accounts and I'm sure any one of you readers could come up with your own library of accounts known to you.

Our government allows these manufacturers/sellers to get away with ripping off the consumer.  It's time for a consumer revolt.

Really.  Really.

I will never, ever buy so much as shoelace from Sears ever again.

We sold our other home four years ago and moved to this new home.  We left our old refrigerator at the old home and the people who bought our old home love the refrigerator that came with it...it's almost 30 years old and works like a charm.