Product review (3 stars): Possible design flaw
I couldn't be happier with the company I purchased this from and the great shipping time in which it was delivered. I will say that this drain pump could be constructed a little better. I purchased this pump to fix the loud whining coming from my washer. Install is a snap but there is an issue I noticed which is what caused the original pump to fail as well. In each of these pumps, between the metal platform and the pulley, is metal collar which I assume is supposed to protect the bearings. The loud whining from my washer initially was this same collar being forced into the metal platform and slowly grinding it's way through. After one wash with the new pump, the washer started making the same sound. After taking it apart sure enough the new pumps collar was trying to grind it's way through the platform again. It could be just two bad pumps but I'm wondering why the collar is even there when it's the problem. Before you buy a new pump -assuming you're buying a new pump to fix a loud grinding, squealing noise rather than a leaking or faulty pump AND the collar on your pump hasn't already ground through the metal platform- just try removing the metal collar with some needlenose pliers. Warning: I am not a licensed rapairman and am just stating what worked for me.