Product review (4 stars): Love the hood- it's a shame we couldn't get it through Amazon in the end
We decided to buy this hood for our home and found Amazon had the best price. When the hood arrived, we noticed an obvious dent on the packaging as it was handed over from the courier. The item was dented inside the manufacturer's box. Amazon was great about returning the item and replacing it. Sadly, when the replacement came a few days later, the same type of damage was done to the box. It seems that the manufacturer's box is not sturdy enough to protect it during shipping. I ended up purchasing from a third party and love the actual product. It is very stylish looking, with a subtle logo, is high shine, and has beveled edges. Looks easy enough to install. Amazon just needs to package the item better and they'll be in good shape. Overall, really like the product.