Product review (3 stars): Absolutely Love This Machine!
Absolutely love this machine! This is a BEAST at making ice!
This is my 4th portable unit, and It is so much better than the others (others were Emerson brand, and really worked well for their intended purpose - I just wore them out!)
I really, really love the ability to hook up to a direct water supply. This keeps me from having to continuously fill the reservoir with water. This thing makes about 45 lbs of ice per day, and I use almost all of it.
I bought this (and the Emerson units) because my LG refrigerator has a built in ice maker in the door that has not worked right since I bought the frig new. When it does work, it makes about a glass of ice a day - not near enough for my household.
Like any new product, it takes a few days to get used to it. Once you are used to the way it works, the noises it makes, and the look of the thing sitting on your counter, it feels like it belongs there as one of your most valued appliances! I have not had one single problem with this machine, and it runs continuously 24 hours a day, 7 days a week.
I guess you can tell I really love my ice!

UPDATE - Feb 4, 2017
I have now had this unit for about 17 months, and it died today. Unit comes on, but does nothing. After about 5 minutes of doing nothing, the "problem in unit" icon lights up. Machine is dead - been through enough of these countertop portable units to know that there is no fixing it at this point.
For the cost, this machine should have lasted longer than it did. I have come to the conclusion that it doesn't matter what brand, or style you buy, they are all made of cheap parts, and have a limited life span. Save yourself some heartache and aggravation, and just buy a much cheaper version that fits your specific needs.