Product review (3 stars): Let the machine make the decisions.
I've been using this washer incorrectly. Instead of letting the washer sense the load, water level, etc., I was manually entering this info.  The water level was horrible and barely covered the clothes.  Finally, a reviewer named Joseph just happened to mention he figured out that the water level will be much higher if you just leave the machine alone and let it sense the load.  I just did that, and it works great.  Thank you Joseph, wherever you are.  I was about ready to throw the thing out.