Product review (5 stars): I was on hold for about 15 minutes but a real nice lady answered and I asked her about the replacement ...
We moved into our house 2 years ago and the whirlpool fridge was already in place and just recently it leaks every 2-3 days.  After reading a ton of reviews I noticed some people said to try to call Whirlpool to see if they would cover the part.  I don't even know how old the fridge is because the previous owners purchased it, but it looks somewhat newer.  I called Whirlpool headquarters at 877-663-3157.  I was on hold for about 15 minutes but a real nice lady answered and I asked her about the replacement and she said they will come out free of charge to replace the part.  She even told me they would come out as early as the next day! She asked how old it was and where I purchased the fridge and I told her my fridge was about 3 years old (since I really didn't know).  It was that simple.  PLEASE DO NOT PURCHASE THIS PART, YOU CAN GET IT FOR FREE FROM WHIRLPOOL!!!