Product review (5 stars): OUTSTANDING CUSTOMER SERVICE!
I cannot speak highly enough about this range hood and the customer service I received from the company. The box arrived totally undamaged in just 24 hours but there was a small piece broken in the plastic housing. I took a picture, emailed it to the company, and received a reply and replacement part in just 24 hours, no questions asked. Today you don't receive that kind of service very often from any retailer let alone online! This installed with ease and is far superior for the price than anything I found at local hardware and appliance stores. The fan speeds are terrific and lighting is perfect!