Product review (4 stars): Service was great! My only 'problem' was for the first time ...
Service was great!  My only 'problem' was for the first time ever I had a small problem inserting and turning the filter to lock it into place.  This is the first time I have ever used any filter except PUR which I never had any issue with inserting and locking into place.  However, after a minute or two I finally got the filter in and its works fine and one cannot beat the price.  Overall, I would purchase from this company again.