Product review (2 stars): It does make ice rapidly. However the ice is ...
It does make ice rapidly. However the ice is barely frozen and melts rapidly. If you are not there to take a full load out you will get water half melted cubes etc. It tells you not to use filtered water but plain tap water. The most it makes at a time will fill a 30ox mug. There is no bucket to take the ice out you have to feed it out the frt into a container. If you want more ice you have ot put it in a freezer and then it will freeze into a solid lump.
I will not say they miss led anyone they just did not tell all the details. They sent an ice scoop I guess for when you put it in the freezer maybe they should have included an ice pick as well.