Product review (5 stars): Completely satisfied, expectations exceeded
Was skeptical, and NO local outlets stock countertop models, so it really is a crapshoot...and after wasting a lot of water, time & effort, we took the plunge -- after MUCH research. Completely satisfied, expectations exceeded! It does the job, is quiet enough, and the lack of a drying cycle goes unnoticed; they're pretty much dry after cool-down.

While it's a challenge to load efficiently/effectively, you eventually get the hang of it...

Another key point:
Having recently downsized to a "bungalow," we have only 3' of useable counter space! Insufficient. While it's possible to stash it elsewhere when mot in use, at almost 50# we weren't doing that... The solution - put it on top of the clothes dryer (or washing machine)! A slight modification to the hose connection, plus replacing your washing machine hot water faucet with a pass-thru, and adding a ball-valve shutoff --- Viola! a "permanent" installation. For good measure, I got a ball-valve with a pressure-release petcock; after turning off the supply I release the pressure on the hose/unit. The uncoupled drain hose simply goes into the standpipe drain. (did save the Quick Release connector for "future use" if necessary)

Edgestar Customer Service has a picture on file, if you want to check it out. We're VERY pleased with the result, and the performance of this unit!'