Product review (5 stars): Great product and helpful customer service
This unit is great.  It works like a charm.  You probably want to install a filter in the waterline before the line is connected to the unit just to be safe.  The lines in the unit are small and if you have any debris, it could create issues.  About two weeks after running the unit working perfectly, the water pump stopped work so I emailed the Whynter (link on their website).  They got back to me within 2 hours on a variety of trouble shooting questions and ideas.  Amber R with Whynter was fantastic.  Within 3 hours of emailing them, the issue was corrected (loose wire on the water pump) and the unit is back to making ice.  I am very impressed with the unit and the customer service.  Amazon should be proud to partner with this type of company.