Product review (4 stars): Love the 1st unit...not sure about the 2nd.
I first bought this unit back in March or so for home use. The home unit works well! Makes 9 cubes per run; each run takes less than 10 minutes. I loved it so much, I bought one for my 92 yr old gram (I'm so tired of dealing with her old, cracked ice trays). After waiting the suggested 24 hours to plug it in (it arrived on it's side...and with a poorly taped and assembled box---looked like the bottom was going to give), it's making small ice on the "large" setting. And a couple of the batches made less than the 9 cubes. I've let it run it's cycle about 5 times. I'll give it a day and see if it improves. If not, I'll be contacting the company.