Product review (1 stars): Worst washer I've ever had
After a good review in Consumer Reports, I purchased the HE Cabrio 8240 top loading washer and the matching dryer.  From the beginning, I started calling Whirlpool because it's impossible to load the clothes while allowing the large silver ball on the bottom to remain uncovered.  Also, most of the dark clothes come out with soap residue even though I'm extremely careful about the small amount I'm supposed to put in.  The second major issue is that the large bath towels never seem to smell clean and once they get wet, they stink.  I've started using those scented crystals to camouflage the odor somewhat but now only put two or three towels in at a time and then use the bulk setting. I'm also diligent about using those special cleaners necessary in HE washers.  After calling over a period of a few months, I was then told that it was too late to try to return it.