Product review (5 stars): and love it so far
ANOTHER UPDATE  3/2017  Was able to fix leak!
My Panda had begun LEAKING FROM BENEATH THE SPINNER SIDE and also almost no water came out of the drain hose, so I emailed First & Best/service@ezbuyoneline.com for help. I didn't receive a reply at first, so I called (1-866-371-2888, 10 am-5 pm, Eastern Time), and spoke to some ladies who kindly emailed me instructions on how to fix the washer side (tighten the water seal) and then also emailed instructions on how to replace the drain hose  which turned out to be the problem (see attached photo from First & Best that has the red arrow on one of its panels). (Last year, I had tightened the washing side seal - see photos numbered 1-4 also attached). Since both the washer and spinner side motors seemed to be working well, I wanted to try fixing the Panda which Ive had since Dec. 2014.

For a $20 fee/shipping fee, ezbyonline quickly shipped a new drain hose to me. To replace the drain hose, you have to remove the back cover (3 screws) and then remove the 10 screws holding the whole machines outer body/case in place. The 10 Phillips-type screws are located near the bottom of where the whitish outer case/cover ends. After removing these screws, please note that maybe I didn't do it the right way  I was only able to raise the outer case several inches  which was enough. - Then I used a utility knife (inexpensive from Home Depot) to cut off the drain hose about 2 inches from where it was glued onto the drain pipe (a gray plastic pipe that sticks out--on the right inside of the Panda, near the bottom of the washing side). Then I used a tool that looks like a very small pair of pliers but with sort of curved ends to remove the part of the old drain hose that was glued onto the gray drain pipe (the ezbyonline instructions referred to the needed tool as a nipper).  I also VERY CAREFULLY used the utility knife again, too. After removing the old hose and as much old glue from the drain pipe as I could, I applied waterproof glue (Liquid Nails  Fuze It, which is waterproof/clear; gotten from Home Depot for about $6) to the inside of the new drain hose and also to the part of the drain pipe the new hose would be slipped onto, and even on the outside where the new drain hose was slipped over the drain pipe.  Then 3 days later, I applied a little more glue.  Then 2 days later, I put some wet clothes in the spinner as a test.  THERE WAS NO MORE WATER LEAKING OUT FROM ANYWHERE.

But when I put water and clothes in the washer side and turned the washing side on, there was a strange noise and the washer didn't spin.  After emptying out the washing side, I saw that the round disk inside, at the bottom of the tub was very loose and by touching it, I could easily get it to spin around.  Very discouraging.  On YouTube.com, I searched for washer not spinning and watched some videos that showed that replacing the motor belt on regular, automatic washers solved a similar problem.  I again removed the 10 screws holding the outer cover/case in place, and on the right-hand side, right away noticed a thick and surprisingly, very, very sturdy belt just hanging loosely.  With a little bit of effort, I was able to put it back on the 2 places it connected and fit onto.  Screwed the outer cover/case back on. Then when I tried out the washing side again, it worked fine, as it should work.  Halleluiah!  I thought Id have to junk my Panda but am very glad I didn't have to. To me, it really is well made. When I watched the YouTube videos that had name-brand washers, the belts seemed very thin. Also, when I looked over other reviews on the Panda, searching for someone who had faced the leaking issue and fixed it, I read about problems people had shortly after their Pandas were delivered and about delivery-damaged cartons. When my Panda was delivered, the box was in great shape and, even though the deliveryman had turned the box end over end all the way up 4 flights of stairs, my Panda worked fine. (I should be so lucky when I play the lottery).

Anyhow, sorry for being so wordy. I hope this info helps someone. Please note that Im not much of a repairperson (worked up a sweat and dreaded each time I had to remove/replace those 10 screws) but that in desperation I tried to fix my Panda. I love my Panda!

GOOD NEWS - 3/11/2016 - My Panda is working properly again!!!  First & Best (service@ezbuyoneline.com) immediately and very nicely replied to my email with instructions on how to fix the problem. Even though it really was simple to do, it took me several days to get the courage to put their instructions to use. I especially appreciate First & Best's help because I never bought a service contract on my machine.

IMP. UPDATE - 3/5/2016 - I've had my Panda approx. 14 mos. now and the last 2 times I did a wash, afterwards I noticed a small pool of water beneath the washing side. The tub doesn't seem to be leaking, No water on floor before washing cycle. Last time I used washer, filled it to the L (Low) water level and still water beneath washer afterwards. Had dial on "Normal." Never use "Heavy" cycle. Will email First & Best about this. I read the responses on Amazon to people with same issue but I still don't know how to fix this.
Just received my Panda XPB45 this past weekend, and love it so far! It gets my clothes so clean and in such a short time and with very little detergent. It was delivered quickly and the Customer Service Reps at First&Best, Inc [...] responded to my pre-purchase questions right away. Many, many thanks to the people who posted their reviews and helpful hints on using this washing machine -- I was able to use it several times already without any problems. One thing I've done temporarily (and maybe someone else already posted this) is wrap a piece of old knee-high pantyhose on the drain hose to collect lint/keep lint from going down the sink/bathtub drain and causing a clog (there was a tiny bit of lint). I'm going to use something else later on. Again, I very much appreciate the info people posted of their experiences with this machine (and also the XPB36) and how to best use it. I  also watched some videos posted on [...] that demonstrated using one of these washers.

Examples of info users posted/info from instruction sheet that came with the washer:
* Do not to fill the washer with water above the "H" marked in the washing tub (beneath the vents). Otherwise water may overflow (leak) out of the bottom of the washer.
* When putting clothes in the spin tub, try to place them so their weight is evenly distributed, to cut down on vibration/noise, and be sure to put that plastic disk (that was packed inside the spinning tub when the washer arrived), on top of the clothes before turning on the spinner. Note: With my hands I just squeeze the clothes that were washed and then rinsed, before putting them in the spinning tub (someone had mentioned doing this). I like the way the spinner removes most of the water from the your clothes, almost all of the excess water, and then they don't take too long to dry.
* Some people mentioned that the washer is so powerful it can damage clothes but if you put your clothes in the mesh laundry bags that 99 Cents stores (and other stores) sell, it helps protect your clothes.
* You're supposed to empty the lint collector that's on the inside wall of the washing tub. Note: I didn't see any lint in there yet, but have only done 3 washes since I received the washer a few days ago, and I don't know if the lint collector actually even collects any lint but I could be wrong.
* After you're finished using the washer and the water has been drained from the washing and spinning tubs, wipe them out with a dry cloth to remove any water still in there.
* Use warm or cold water, not hot or very hot water.
* Put very little detergent in the washing tub, maybe a tablespoon or less, depending on how much clothes you put in the washing tub; not much detergent is needed at all.
* The serial number can be found on the inside of the back panel. All you have to do is remove the 3 Phillips-type screws holding the panel in place, and then it's pretty easy to screw the panel back on.
* The washing tub holds about 5 gallons of water max. You can adjust the amount of water used depending on how much clothes you're going to wash. Note: I think just put enough water for the clothes to freely move around.
* To fill the washer, you can use the intake hose and/or just use a pail, etc. to pour water into the tub.
* It's a good idea to stay by the washer during the drain cycle, just to make sure the drain hose doesn't slip off the side of the tub or sink and get water all over the place.

There are many more helpful hints posted here on Amazon about the XPB45 machine and the XPB36.
I'm so happy with the XPB45 and hope it lasts a long time.