Product review (5 stars): For those with wet clothes after drying
i had the issue of clothes being very wet after the dry cycle. I found that it all has to do with the water evacuation hose position. The hose MUST point downward and never turn upwards. The drying system requires all water to be pumped out so it can dry properly. If not, the water remains in the system and it can not dry the clothes. I could not reuse the pipe that my previous washer used as it was too high and forced the hose to point up. I had to run the hose down to a drain in the floor. Once I did this, all items, including heavy towels and jeans came out totally dry once done. I have a feeling lol those reviews claiming wet clothes are not draining water correctly and thus giving their review an unfair low rating. You can't rate an appliance low for not setting it up correctly.