Product review (1 stars): Broken twice in 1.5 years
We made the mistake of purchasing matching Samsung appliances after obtaining a great Samsung refrigerator. We have a few minor issues with some of their other appliances, however this dishwasher was by far the most disappointing appliance purchase of any kind that we have ever made. We purchased this dishwasher from Lowe's and did a self-install in June of 2013. Everything worked perfectly. The only qualms we had with the design was the buttons were hard to access under our countertop (we chocked it up to the self install) and the fact that we couldn't tell if a button had registered as being pressed or not. There is a very low volumed beep that sounds when pressed, which isn't very helpful in a noisy kitchen/house.
The real trouble started this past May 2014, when the dishwasher started but no water sprayed in the machine through the cycle. We called customer service since it was still under warranty and they came out to fix it. When the technician finally got here and I told him it was a self-install he smirked and started looking at our plumbing under the sink. After a quick review, he decided we didn't screw it up. He ended up replacing the circuit board on the system, and voila! We have a working dishwasher again. As a family of two, we put very little pressure on this machine and even followed "extra" directions the service tech gave us like wiping the grime under a poorly designed seal on the bottom of the door and avoiding the acidic "lemon" detergents. Well, this past weekend (September 2014) our dishwasher broke down again with the same problem. We called tech support who informed us that our drain was probably clogged. (Seriously???) After several attempts to explain that the appliance was not spraying any water, she finally got the point and informed us our warranty ran out and there was nothing she could do. This is a clear design/quality flaw with the circuit board in the appliance or some other electrical issue that causes the circuit board to short. Based on this product alone and the poor customer service, I will not be buying another kitchen Samsung appliance again.

The sad thing is, this is the 3rd online review I have written on this product since being placed on hold with the service center.