Product review (1 stars): One of the most disappointing purchases of my life. ...
One of the most disappointing purchases of my life.  First, the unit is OBNOXIOUSLY loud.  Second, it is designed not to keep the current ice frozen (there is no refrigeration).  This causes the unit to constantly melt ice therefore constantly create ice in an obnoxiously high noise level.  I've call their customer service dept twice and had a service engineer come out and inspect.  I was told that's just the way it's designed.  Not at all what I expected when spending $3000!