Product review (1 stars): I used to work for them and WP products used to be good. This was an expensive piece of junk
A total zero.  Bearings for the racks have fallen apart 3x in less than 4 years.  No support from customer service.  I see many others with similar problems, but no recall.  They're over $100 to replace the rack sliders if you order off ebay and do it yourself.  Of course you have to pull the unit out to replace them because the bolts that hold the arms in place aren't accessible.  PITA.  Now the unit doesn't finish cycles, and I can't get the controls to reset.  I used to work for them and WP products used to be good.  This was an expensive piece of junk.  Look to Europe or Asia for your next purchase.  I will be.