Product review (3 stars): Uneven Performance
This product generally had good reviews. I ordered one as a gift. The one received did not work at all. I contacted Amazon, who promptly issued a refund and emailed a postpaid label to return the faulty product. I exercised the "order again" option and received a second one. I tried it out in my home and the new machine seemed to work well. It drops a load of cubes into the basket every 10-15 minutes. When the receiver of the gift took it home, it worked well the first time, then became quirky. When I contacted the manufacturer they offered to replace the machine again. In subsequent uses it works MOST of the time and we are seeing if it will "settle in."  Meanwhile, I did buy the extended 3-year warranty and will expect the machine to work consistently for three years. This may or may not be a long three years.