Product review (5 stars): Awesome dryer, awesome customer service
I gotta say, I am extra pleased with not only the dryer but the customer service. I have a strong feeling that people are contacting the wrong customer service line after purchasing this product if they are experiencing a problem with their dryer. Ensure that if anything is wrong, you contact the number on Sonya's website, not the seller on amazon. Also, be sure to purchase the $30 warranty. It comes with an automatic one year so don't waste your money on the one year warranty.

When my dryer arrived ONLY 2 DAYS AFTER I ORDERED IT!!.... it was making a very loud grinding noise and had a dent on the side of it. I called their customer service the next day and they responded immediately. They requested pictures of the damage and an audio of the grinding noise via email. Once they received that, they immediately sent out a replacement and told me there was no need to ship the defected dryer back. I received the replacement 2 days later. It works great! AND its still under my 3 year warranty in case anything goes wrong.

Customer service was very helpful and prompt in getting the matter resolved. Keep in mind these are cheap dryers and you will run into problems. Don't have such high standards. Honestly, if you take it apart, you'll see how easy it is to fix things on it and why things break easily. Take care of your product and don't overuse it and you'll be just fine!

I am very satisfied with my purchase. The dryer manages to dry every load in under 60 minutes on high heat. It has air dry, low, medium and high heat settings. As well as up to 200 minutes of dry time. Its very quiet and actually heats up unlike other portable dryers I've had in the past that takes 2.5+ to dry a tiny load of laundry! Well worth the money and a major time saver for me. SO HAPPY! :-D