Product review (5 stars): I like to fill the reservoir with 3 beer pitchers of ...
We had refrigerator ice maker problems several years ago and purchased a new one without the ice maker deciding to purchase bagged ice.  On a recommendation, we purchased the NewAir A1-210SS and have been using it for several years.  Recently we had to replace the fan and I did this myself and now the little silicon plug in the drain needed replacing.  Throughout, the customer support was able to assist us (phone: 855-963-9247) and we have more than received our money's worth.

For everyday use, I like to fill the reservoir  with 3 beer pitchers of water.  I use the medium sized ice setting.  We make ice for a couple hours which would fill two large Ziploc gallon bags and store it in the freezer.  I have used the machine while hosting a party and the machine keeps up with the demand.

To clean I drain the remaining water through the drain plug and wipe the inside dry.  I leave the lid open overnight to make sure it is dry to prevent stagnant residue.  Simple and easy the machine works, is easy to maintain and it saves us a lot of money not having to purchase bagged ice.