Product review (5 stars): This fixed the issue of my fabric softener not dispensing.
Purchased this for Samsung wf328aaw/xaa as my fabric softener was not dispensing, this solved the problem. I will also add that during my troubleshooting of the valve no problem was noted with the operation of any one of the valves or solenoids on the unit. the voltage to each of the solenoids was correct as was the fact that water was being released at the correct timing as well. after further investigation, I discovered that in order for water to reach the softener tray the water volume must be IDENTICAL from two of the four valves on the unit for it to work properly as it uses two opposing water streams to direct the water into the appropriate channel.