Product review (1 stars): NEVER AGAIN!!
I too brought this in 2010. I had this and it washed for 2 years without problems. then it would make a loud noise while spinning. Called a repair man and a sock was stuck in the hose( how did that get in there??)  6 months later it wouldn't spin wash the repair man said you need a new pump. still wouldn't work. NOw he said sorry but there is nothing you can do for this because it is the a Manufacturer electrical problem.. it is still new?? I had a Kenmore washer that lasted for 18 years. I think that it is sad that the Maker knows that there are problems with their products and won't do anything about it except make you buy an extra warranty.
I thank God that what goes around comes back to you. YOU REAP WHAT YOU SOW.
And of course that company said NO CAN'T HELP YOU!!
Times are very hard we can't afford to keep buying products year after year.. what happen to the long lasting products????