Product review (4 stars): Very Energy & Water Efficient
Not only is the Energy Star Qualified (equiv to CEE Tier 1), this washer is CEE Tier 3.  These standards cover both durability and efficiency so I expect a long life >15years. There are more efficient residential washing machines, that may clean better (one steam cleans), but residential washers generally don't endure heavy use for 15 years.  From all the hype about how well this machine cleans,

Lab tests "performed in an approved testing facility to the American Home Appliance Manufacturers (AHAM) HLW1-2006 laundry industry standard, concluded that the washer achieves superior cleaning performance, while  providing outstanding energy savings. No other commercial single-load high-efficiency machine cleans better."

I hoped everyone in my boarding house would see the difference achieving clean results that had required hot water while washing with only cold.  This is NOT the case.  I would say it cleans slightly better than our 25 year old top loader machines, using only 12.4gal of water and 0.054kWh rather than 39gal and 1.4kWh.  I have yet to run a hot wash load. Even using hot water this costs us 11/load at most, rather than 44 to 49/load with our old machine.  The biggest advantage is less wear and tear on our clothes.  The cleaning to damaging ratio is much better.

Program options: One can charge extra for supercycle, OR set separate prices for hot warm and cold.  One apparently can't choose to offer supercycle while charging more for hot wash loads according to the directions provided.

Lost socks, necklaces and such all seem to be found conveniently in the folds of the front gasket just inside the machines front door.  Get used to checking there.

Also get used to reminding people to LEAVE THE DOOR OPEN between uses so the water tight 3.2 cubic foot washing chamber can dry rather than growing smelly bacteria.  If one washes cloth soaked in solvents like gasoline, that tends to damage the rubber-like gasket of front load washing machines. There is no other reason to use a top loading machine.