Product review (4 stars): Great Tasting Water
Update: Before this update I want to say once again that customer service was terrific! That said, and I have not contacted them about this, but I found the bad taste taste of my water returning shortly (a day later) after using the Itty Bitty. I honestly was like WHAT? NOOO! This continued and I was about to unhook it. Then I googled flow rate and filtering. I had been a bit surprised and concerned that the water comes out so fast. If it comes out too fast how does the filter do its job? Maybe filtering particles only? So I tried trickling the water as if it were a brita. I mean slow. The faucet attachment sent uses a lever- not spring loaded so it is easier as spring loaded relies on water pressure to remain open. This process seems to work very well and my water tastes good. I have no problem waiting for water if the filter does its job. If you're having issues, try slowing the flow rate and perhaps ask for the lever attachment. Removing one star for this issue.

Let me start by saying the water where I live tastes awful! All our pipes are old pvc and have a decidedly plastic taste. A long time ago I used to buy water from the supermarket and an occasional Brita filter but somewhere along the line stopped and have been drinking the horrible stuff. The filtered water from this small unit tastes really good. I was wary to purchase with the current sale price being so low and to be honest I did have a glitch, but customer support was fast and courteous which you don't find often these days. The water does flow fast. Will this last a full year? Start the clock. Thanx guys!