Product review (5 stars): Excellent product and service.
When the pump motor and chopper self destructed it looked like we were going to have scrape the money together to replace our 10 year old dishwasher. Looking on youtube I discovered that you can actually repair the problem for a whole lot less money and that led me here.

I contacted the vendor describing our problem, even included a couple photos, and they promptly replied with their suggestions for what options we had: replace the motor & chopper individually or replace everything in one complete unit. The cost difference between the options was so little we just bought this complete unit. We contacted them a couple times before we placed the order and they always responded quickly and politely.

It arrived promptly in a sturdy box. One issue I had read some folks had was with the condenser being damaged, ours was not damaged but it was bent a little askew. This turned out I believe because was not placed in the preformed molded foam correctly thus it applied pressure to the condenser where it should have not been touching it at all. I gently pulled it straight and 10 months later have had no problems at all.

It really is not too difficult to do this job, but it will take a little effort. The most difficult part for me was getting the new unit to pop into the hole; videos show the tech guy moistening the rubber seal with water and then just pressing on the unit as it pops right in. I had to get a little more creative.
Water alone did not do the job so I put a little dish, detergent which is more slick, on the rubber seal. This worked better but I still couldn't get the last part of the unit to properly lock and seal into place. What I did then was to install the mounting bolts and slowly tighten them so as to pull the unit into the hole. It worked like a charm.