Product review (1 stars): Not as pictured, A to Z Guarantee denied, lost over $350
BEWARE!!!  AFTER 10 YEARS OF USING AMAZON, BEING A LOYAL PRIME MEMBER SINCE 2009, THIS ITEM WAS MY FINAL PURCHASE FROM AMAZON, AND HERE'S WHY:

Originally a washer/dryer pair was photographed both as a thumbnail and on the main site for this sale.  The wording was (and still is) unclear, stating that it's stackable *with* a blah-blah-blah washer.  The verbiage was misleading and pulled from what was clearly an advertisement for both the washer AND the dryer.

After ordering, I looked at the confirmation e-mail, which did not have a photograph.  Only the text.  I looked up the model number and saw it was only a washer, so I canceled the order with EvVive and Amazon.  While the washer had already found its way to the freight forwarder, it never was delivered to my home.  I called the freight forwarder, told them the order had been canceled and that they should arrange with EvVive to have it returned.

After almost a month, I finally was refunded... about $875 of the original $1229 I spent.  The difference?  Over $350.

I filed an A-to-Z claim and they responded that the item was described clearly and my claim was denied.  Showing a photograph of one thing, but selling another... that doesn't seem clear to me.  How about you?  If you ordered a fridge, yet they shipped you an oven, wouldn't you be upset you had to pay for return shipping, even though the item was not damaged.

It was not as pictured.  Not as advertised.  Yet I'm the one who has foot the bill.

The third-party seller has since changed the main image - doesn't that imply fault?  It's more clear now, but as of 7/31 the text is still unclear.  Remove the word "with" and read it again... different description, no?

So Amazon, you have lost my business forever.  I have already canceled my prime membership and will do everything in my power to let others know not to trust your so-called "guarantee."