Product review (5 stars): Again I used the diagnostics on the front panel to determine that the pump had failed--super easy. The parts are extremely easy
My current FP washer is very similar to this one. It is the Ecosmart with agitator. I have had it 8 years with family of 5. The thing has run practically non stop. My wife beats the tar out of it day in a day out--she is a clean-clothes junkie.

We got a paper clip stuck in the divert valve once. I was able to remove it without even needing a tool! Just my fingers. It took only a few minutes.
I was able to diagnose the problem using the self diagnostic feature on the front panel.

Our unit recently had the water pump fail after 8 years of heavy use. It took literally 10 seconds to remove the old pump and 10 seconds to insert the new one! Again I used the diagnostics on the front panel to determine that the pump had failed--super easy. The parts are extremely easy to replace in this machine. I can not stress how important this is because it literally allows you to keep it in service far longer than other manufactures units.

The FP washer is quite advanced, it does not have a typical transmission to fail. Far fewer parts to break. Instead it deploys a single direct drive armature assembly, similar to a giant stepper motor. This allows it to be programmatically driven with software and also allows far more torque and wash cycle motions. It senses the resistance of clothing against the agitator to determine how much to fill the tub.

It does an exceptional job at cleaning clothes--actually quite amazing. You have to see it to believe it.
The spin speed is one of the most prominent features. It spins the load so ***fast***, they come out mostly dry. This results in far less time in the dryer where clothes get beat up the most. The result is far less water usage and far better drying times--less energy and less wear and tear on clothes.

Highly recommend this. I would get another FP washer in a heartbeat if our current unit ever broke and became too expensive to repair. But since it is so easy to repair it may be some time yet before that occurs!