Product review (1 stars): Stopped working suddenly
I was absolutely thrilled with this product until this week. It has now been approximately nine months since I purchased it and suddenly it just died.  The device itself says that it is making ice but no ice is actually being made.  I read the online manual that comes with the device and it says if the ice-making cycle is normal but ice is not being made the device is essentially broken but to "verify with a qualified technician."  Spending $200 on a 'qualified technician' to verify that my $200 product does not work does not strike me as the best use of my money so I don't think I'll be taking that route.  I did contact the company so I'm crossing my fingers that they actually do something to fix this (apparently a manufacturer's warranty up to 1 year is included with the product) but we'll see.