Product review (1 stars): Nightmare!  ~ UPDATE
Absolute, no-holds barred, incomparable, NIGHTMARE!  I purchased this appliance about two years ago.  Within the first six months (under a one-year warranty), it stopped drying.  Service call.  Rep doesn't fix dryer and breaks it further so now it won't even wash.  Call new service company.  After about four weeks of troubleshooting (I now know how Ed met his wife and takes his coffee), it finally gets repaired.  A month later, it again stops drying.  Service Call.  Fixed.  A month later, control board stops functioning.  Service call.  Replaced.  A month later, it CATCHES ON FIRE.  Service call.  Fixed.  It was about this time Ed the service tech suggested I contact LG about a replacement, as clearly this unit was defective.  Unfortunately, I had such FAITH in a $1500 LG appliance that every time Ed came to fix it, I believed it was FINALLY fixed.

Fast forward a couple more months:  The one-year warranty has now expired (I BEG you to get the five year), the control board blows a SECOND time. The board, however, is under a two year warranty.  I call Ed, and this time - he insists I call LG and get a replacement.  It has had way too many repairs and was obviously a lemon.

So, I called.  After many transfers to finally talk to someone I thought was the "correct person," they asked that Ed fax over the work history and that I fax over my original purchase receipt.  Within a couple of days Ed contacted me with a RETURN AUTHORIZATION NUMBER (w000t!!) LG had given him to give to me.  I simply had to call to arrange the exchange.  Well, I did call, and they said they could, indeed, begin the exchange process once they got a fax of my original purchase receipt (which they claim they did not receive the first time).  I promptly faxed the receipt and waited for a reply, as per their instructions.

A few weeks passed (the Christmas holidays), and LG had not gotten back in touch like they assured me they would.  To my dismay, when I called back in, I was told a "system upgrade" was done on their computer system and they no longer had ANY information on my account, the repairs, the return authorization number.  NOTHING.  So, I had to start over from the beginning, and - in the end - a decision was made that I could NOT make an exchange, that the repairs were NOT excessive, and my ONLY OPTION was to continue to have it serviced every 2-3 months.  I gave up.

Now, the majority of the time, like now, it just sits, again broken, and unused.  When purchasing this appliance (a $1,500 appliance - in my life I've only paid more for my car and my house ), I did not know I would have to budget $200-400 every few months for ongoing service.  Not to mention $80 a month or so at the laundromat.

Saturday trusty Ed returned as now my dryer fan no longer works.  He was a bit stumped and thought maybe the electrical harness needed to be replaced.  When he called tech support, they actually had the audacity and ignorance to ask if he had "unplugged the unit and plugged it back in" to see if that would fix it.  It was beyond insulting.

In all fairness, WHEN the machine works it does a fantastic job, and I truly wish I could recommend it.  But, due to LG's woeful customer service, I could never, ever recommend this or any LG appliance to anyone I know and still be able to sleep at night.

UPDATE:  6/11/10 ~ So, LG finally conceded that, wow, ya, maybe we have serviced the heck out of your unit to no avail, and we SHOULD replace it.  My faith in LG and humanity was momentarily restored!  However, a new unit was delivered Monday.  By Tuesday morning (as in, the NEXT day), I discovered that, while the "timed" dry was working, the "sensor dry" was not.  I just called (and of course they had very little information from previous calls). My solution?  I give up. Replace immediately or just give me a refund.  Their solution?  "We'll send a service tech." Here we go again...stay tuned!  Maybe it will catch on fire one more time!

UPDATE:  2/11/13  ~  They never did fix the sensor dry, but I swear I'm NOT hard to please and was happy to live with just "timed" dry.  It conked out completely about three weeks ago, though. Flooded my laundry room, won't drain; won't spin; won't dry.  I contacted LG .  They have yet to  yet to get back to me.