Product review (2 stars): Takes up Huge Counter Space + Issues
I was really looking forward for this item to come and provide enough ice as my Whirlpool Refrigerator Ice Maker died after 3 years. Even using that was a pain because it had taken 24 hours just to  drop a few ice cubes down into the ice tray box. So I had decided to buy a real ice maker. I had chosen this model for #1 the ice was ready in 15 minutes LED panel and #2 the color red matches everything we have so far. But now after receiving this item, I am having some issues with it! First off the bat #3 was the foul strong smelly taste associated when it produces ice cubes. I did clean out the unit with water and baking soda. That didn't help. I had to pour in a mixture of lemon juice and water.

I did let that run for a few ice cube cycles. The flush out the water. I am using PUR 3-stage Water Faucet Filter system. I have noticed this unit takes 4x 4cups (16 cups) so that's 1 gallon of water. So every 15 minutes ice cube are made. There are 3 settings small, medium and large. I am using medium which I am dumping back into the Whirlpool Refrigerator Ice Maker tray box. I am also noticing #2 that ice is wet going into the tray inside. the NewAir. So when I pour the ice into the Whirlpool it's wet and then becomes rock solid. Another issue is the ice fill sensor is broken like a clean snap off. I had looked into the manual at There is a part and you can see it's not a two piece plastic part. This #1 was broken at the factory. Real shame that this has happen. Since there isn't anyone to contact like CS at NewAir because in the box there is no warranty or company address here in the states. I had Amazon CS call me up and told them my issue. Now I have to send this back to Amazon which they're picking up the shipping charges through UPS. I did receive this by FedEx. The outside box had a small hole on the side.

I had decided to let this run until the water was low and see if it would turn off. It just kept on going until the ice produce had some odd looking shapes. So looks like another bad sensor and this time for low water doesn't work along with the ice tray basket is full then empty kept on saying it's full.

Issues

#1. Broken ICE Tray Sensor Arm
#2. Wet ICE is Tray
#3. Foul Smell when ICE CUBE are produce
#4. Water is low it still runs

CS experience through Amazon was handled promptly.