Product review (4 stars): Packaging in tact and all parts were included!
The products arrived as described. sadly I have not wanted to take the machine apart to repair because it is a bit too heavy for me and I would have to remove  the washer also to have the space. Hopefully, I will get it done before the winter. My laundry room is just too hot and tight for this kind of job at the moment. I can't give it a 5 for that reason alone since I have not used it.