Product review (3 stars): Manufacturer fixed the issues, well most of them, now I'm pretty happy with it.
I was very frustrated at first since this was shipped to me with fedex and they damaged my first one while trying to make me throw out my back. Be careful not to throw away the packing materials until it's been a good couple months! I had to buy a new box making me spend more money after a month of having it. The one I have now works well enough although it can make a little noise while it's running. It's nice to not have to take my laundry to the community laundry room or the laundry matt.