Product review (3 stars): Great while it lasted
I bought this just a little over two years ago. It worked great until today, when the basket under the ice maker part stopped working. It's the basket gizmo under the prongs where the ice forms. The drops into the basket, and then the basket dumps the ice into the large basket in the front of the machine. I tried to repair it but it's not worth it since the manufacturer is bad about helping out.

At the same time I bought this ice maker, I bought a bigger one for home - also by the same manufacturer. It lasted about 9 months, then the basket device on it stopped working. I bought replacement parts but that didn't work. I think water gets into the motor that turns the basket and ruins it.

Anyway, I just bought a replacement from Amazon today, because I need ice at the office! But I didn't buy a NewAir one. I purchased the Avalon Bay AB-ICE26R Portable Ice Maker. I will let you know how it works!

But for $170.00 and it lasts two years, it might be worth it. But really the manufacturer needs to make a fix or two to stop this problem and it would be a great machine. It just cranked out the ice when it worked!