Product review (1 stars): Worst Refrigerator we ever owned
We purchased a Whirlpool refrigerator, Model WRF560SEYM01, Serial #VS40591338 from Home Depot (Store 6364 W ST PETERBURG, 2070 TYRONE BLVD N, SAINT PETERSBURG, FL) on 07/04/2014, we did not take delivery until October 2014.

The refrigerator was setup for delivery on September 20, 2014.  We made a trip from Melbourne, FL to St Petersburg the night before to accept delivery.  I called Home Depot at 7:30 am on September 20, 2014 to get an approximate time of delivery and at that time was informed that the refrigerator was on back order and could not get a date.  If I had not called we would have waited all day.  And we made a special three hour trip to be here after work at 10:30 pm the night before delivery!

It was finally delivered over two weeks later.

The two deliverymen did not take the packing out of the refrigerator and told us to leave the protective plastic wrap on the refrigerator, we had to call Home Depot to have someone else come out and do these things.

On October 18, 2014 I called to get the water filter fixed, the filter popped out of the housing every time the water dispenser was used or the ice maker cycled.
The work was completed November 5, 2014.

On 06/15/2015 we had to call because the refrigerator was making a very loud grinding noise.  At this time I had to fax a copy of my receipt, along with the model and serial number of my refrigerator.  At this time I learned that my refrigerator had been previously sold by Lowes.  This refrigerator had been previously sold to someone else!
Service was set up, and a part was ordered (Thermistor W10383615) and work was completed on 06/23/2015: ($274.70 in lost food and medicines.)

The same problem occurred on 07/14/2015.  We were now out of the Whirlpool warrantee and had to schedule through our extended warrantee with Home Depot.  Service was set up and the serviceman came on 07/16/2015 and had to order a part.

On 07/25/2015 the refrigerator shut-down due to ice build-up.  The serviceman told us this is the fourth of this model that he has worked on the same malfunction. The part was not replaced until 0727/2015; again we have sustained a loss of food and medicine. ($333.00 in lost food and medicine.)

The serviceman requested that we let the refrigerator defrost naturally by leaving the doors open, which we did overnight.  When we turned the unit back on this morning (07/28/2015), the water filter leaked profusely when the water dispenser was used or the ice maker cycled.  I thought it might have been the filter.  I bought a new filter, installed it and it still leaked. Now I am out $50 for a filter I didn't need.  We put in a request for a service on the filter unit, which was replaced when the refrigerator was brand new.  I am sure the service man will come on Thursday 07/30/1015 and will have to order a part and it will be another week that we will have to put up with a refrigerator that is not functioning proper.

July 30, 2015
The serviceman was scheduled between 8:00-12:00 in the morning; he arrived at 2:00 pm because of his work load.  Not his fault and I really appreciate his service.  (He also told me this refrigerator is a piece of junk).  Both the water-line into and the water-line out of the filter were broken and mold was found inside the water filter casing (pointed out to me by the serviceman).  This serviceman had not previously touched the filter or unit. ( It had probably been broken by the person that serviced it in October of 2014.)  Oh, and he did have to order parts; so we are now without water or ice for at least a week?  Will I be reimbursed for the water and ice I have to purchase?

July 30, 2015
After the serviceman left, I called the Home Depot Service Plan Hotline and they told me to take my complaint to the Store Level.  That will be my next step in this procedure.

July 30, 2015
Two hours after the serviceman was here, we found a buildup of ice under the vegetable drawer.  The person I spoke to at the Home Depot Service Plan Hotline told me that I could not file a new service call because the previous one had not been closed yet.  This person was very curt and rude.