Product review (1 stars): Best byt - HA
For three months, this was perfect for us. Exactly the right size for the space. Then it quit working.
We were told to turn it off, defrost it & then let it sit for 24 hours.
Hmmm, what about everything in there?
Not their problem.
That worked for a week.
Then it was, ship it back to us for warranty work.
Oh yeah, how?  No box, UPS wouldn't take it.

The place where we bought it was 100% unhelpful. Big box chain....
I'm trying to fix it.
Probably either the thermostat (after 3 months?) or a leak in refrigerant (same, 3 m?!!)

Tried to buy an extended warranty from Store. Odd, they pulled the warranty as soon as I tried.
The website would show it but not let you pay and then a week later it was gone.

Searching the customer comments showed that about 80-90% of folks had same problem.
This was ~2012-2013
Maybe (!?) they have improved it or improved QA/QC?