Product review (1 stars): Major problem.
Makes nice ice, prob, customer service poor.
Loud grinding noise. This unit was making such a loud noise and vibration that my husband heard it in the next room, thought it was something else went to check it out and felt the unit vibrating and a terrible grinding sound. Machine was turned off, the water was checked. It had water, turned it back on and it seem to operate normally. t This machine has a problem don't know what causes the grinding loud noise, but it is not usable in the home. Do not want it to cause the circuit breaker's to pop or the machine to catch on fire and burn house down. We are not going to run the machine because we do not want to risk burning the house down.