Product review (3 stars): Worked good but had some issues.
The ice maker worked great for about 9 months then stopped abruptly. We contacted their customer service and they very promptly replied back with what we needed to do to get a warranty claim going. It was fast and easy and within 1 week of us mailing the unit to their repair department they responded that our unit was not fixable and they mailed us a brand new unit. Very happy with the customer service side of things with New Air and would gladly buy their products again knowing IF something does go wrong they would offer help fast and efficient help to correct the issue.