Product review (4 stars): Make sure your Freon tank is putting out freon!
I purchased the ice maker for use at our storage office.  I put it alk together and ice was immediately being dropped into the holding area.  It dropped ice every 10 minutes like clock work.  I loved it so much I recently decided to purchase another one for our home and use it in our RV travel trailer.  I did however let the unit sit in position for 24 hours do the Freon would settle and the set it to start making ice.  After 8 hours of running the machine still no ice.  My husband said the Freon wasn't cooling the pegs the ice is made on.  That is why I only gave it a 4 star rating.