Product review (5 stars): Skeptical, Now Satisfied
So far we love this range.  Skeptical at first and even after I got it.  Had a small issue with how a thermocouple wire was ran across connections during manufacturing, fried it when we turned on the small oven.  Those things happen and you can see how it could have happen upon further inspection. What doesn't always happen is exceptional service from the people I bought it from, Hartford Rest Equip and the people at EuroChef and the service company in EDH that made the call. Made me feel like I was there #1 customer, very friendly and intent on my complete satisfaction.  It was fixed in a week, guys made certain everything was 100% and works great.  Takes a little getting used to, temperature wise like everyone says, but I think that's what separates us to buying a nice piece of equipment like this in the first place.  Who buys this and cooks from a box?  I went through Amazon for the added protection, and everyone along the way was great.  Highly recommend the product and all involved!