Product review (5 stars): PERFECT ! ... delivery time, product, you name it.  (the money i saved is unbelievable and shocking.) THANK YOU GUYS SO MUCH !!
the delivery service was great and i got the cheapest delivery.  Amazon had, after a letter I'd written  (that, looking back, was confusing) cancelled my order due to my miscommunication.  i called 'em and replaced the order.  the seller emailed me immediately.  i received the kit before the original delivery time was up.  (SCORE !!  whadda tha chances.)  it was a very inexpensive order and was amazed it was handled as if it was a high dollar item.  it WAS danged important to me, of course... i like clean clothes and stuff !!  i was psyched that it was handled as important.

even with the improper tools and the parts not made for my exact model (mine is like 18 years old), my washer now works better than it did before it stopped agaitating... and i had 3 estimates to fix it, two for $300+, and one for $580 which was the only estimate that came with a 30 day warranty.  (i wasn't about to get a new machine, as this one belonged to my Mom and NO WAY)

THIS I HAD THIS "LIGHT BULB" MOMENT  ...  YOUUUUUUUUUUTUBEEEEEEE !! (i'm an addict anyway)

after watching a few videos, most of them recommended this product from Amazon.com.  i KNEW it was too good to be true, but i could afford 3 or 4 bucks to prove it.  i DIDN'T have $300-$600, PERIOD.

the screw was difficult because i used needle nosed pliers attached to one of those wrenches to make the pliers long enough... (hahahahahaha).  after cussin' like a sailor i was bound and determined not to borrow that 7/16" ratchet or go 1/3 mile to buy one.  i was on'ah mission !! .. and the rest was a breeeeeeeeze and my friends are ultra-impressed.

SIDEBAR:  my "COOL" status was definitely raised by quite a few notches in my circle'ah friends... and that's always a good thing.

i have this company faved and i'm gonna definitely use them in the future.  (i'll spend more'n 4 bucks next time !!)

i personally feel that the attention paid to such an inexpense sale speaks VOLUMES for this company.