Product review (3 stars): Doesn't Work Much Better Than The Broken One We Replaced
Pieces cracked off the original auger. It would still push ice out but it took forever because apparently there wasn't enough surface area left on the spirals. We ordered this one and installed it. It works (slightly) better than the broken auger but nowhere near as well as the original one worked before it broke. You can hear it turning, and turning, and turning, then an ice cube will drop out, then one or two more . . . than a few seconds later . . another ice cube. There's nothing mechanically wrong and it's installed correctly and working . . . it just doesn't seem to push the ice as well as the original. Maybe the spirals are smaller? I don't know.