Product review (2 stars): Buyer Beware
This is not a bad product; however, instructions SUCKS DELUX.... Very unfriendly, seems like some Chinese decided to write in english and draw a picture that can't show or tell you anything. Parts are not labeled so you're in surprise. Make sure it wasn't a return item which mine was and the seller decided to repack and resell as new. shame on them. The flapper on top of the fan was missing. No contact info for the seller. So you have to deal direct with Amazon and they'll contact the seller for you. After I received my missing part, which wasn't the correct replacement, I found out they operate out of Houston. Perhaps the most challenging part of the assembly is to first assemble the bracket on your ceiling, then attach all parts for the lower section with the bracket arms. Then need two people besides yourself to lift and hold while you're setting the bolts and nuts in. The way I did it was to find a tall table (26") then placed two pillows over it then had my young daughter help out to place the assembly on top of the table and pillows. This lined it up for the brackets and provided a very safe and easy installation. Just remember if you have a stove top to cover it with a good protective cover (I used a medium blanket). Good Luck, cause you're going to need it..... BTW, don't forget to have the vent hole in the ceiling cut out first before the lifting. This way no particles falls into the unit. After installation, you'll have room to pull the aluminum vent through the hole along with your power cord into the attic for the easy part. Another item to remember is to use the HVAC Aluminum tape for the vent as a seal aroung the flapper on top of the hood.