Product review (4 stars): Be sure to run this machine for a few days replacing the water to get rid of the plastic smell
We have been using this in our office of 23 people for the last three months and it works very well. The only complaint that I would have is that at first it had kind of a plastic smell to it after you ran the water through it for a week or so. And if you don't watch the basket ice will block the indicators making it think that it is full of ice when it is not.