Product review (1 stars): Please don't waste your money on this washer or any LG washer
Please don't waste your money on this washer or any LG washer!  We bought the washer due to its large capacity, but if you fill it up any higher than half way with clothes it becomes "uneven" and shuts down mid-cycle.  In the less than four years that we have owned the product, we've had to have a tech come out four times for repairs.  Most recently, when we called LG to have it serviced after getting an "LE" error code mid-cycle, their service department scheduled us for a four hour window then never showed up and never called to say that they weren't showing up.  They pre-charge you $280 for a basic visit and it took me well over an hour to get the "contact email" for a refund (they refuse to process refund over phone) due to being transferred to seven different people in different departments with long wait times between.  I still haven't received a response for my request for a refund, but was told on phone it can take up to 30 days.  WORST PRODUCT & CUSTOMER SERVICE EVER!  PLEASE DON'T BUY LG!