Product review (5 stars): Belt came off during shipping, but dryer is great
As for the dryer itself, I love it. It fits about the same amount of stuff as I do in a load in the little Panda washer I bought (the PAN30), so it's the perfect size to pair with that. But I did run into one little problem. I'm not deducting any stars because it was something that happened during shipping, and not something that's wrong with the dryer itself. I'm just posting it because it might be helpful to anyone else who might run into the same thing so they know what to do about it. I thought the dryer I received was defective because when I first went to use it it was getting hot but the drum wasn't turning. I called the company's customer service and got an actual, helpful human being on the second ring (a big plus!). She said that it wasn't defective - that it was just something that occasionally happens during shipping, and that she'd email me a picture of what to do about it. I didn't feel like waiting for her email, and assumed from what she said that all it was was that a belt had come off during shipping, so I just took the back panel off the dryer (very easy) and saw that the belt for the drum had indeed slipped off. The belt was very easy to put back around the drum (it's obvious how to put it back on when you're looking at it). I'm not particularly mechanically inclined, but the whole process of taking the back off, putting the belt back on, and putting the back of the dryer back on only took about five minutes. So, if anyone else happens to get one of these and thinks it's defective because the drum isn't turning, don't worry, it's fine. Just take the back off and put the belt back on.