Product review (4 stars): Excellent value for the money - buy refurbished.
I bought this item "refurbished" for $585.  Excellent value, unit had a small cosmetic dent on top corner and a ding in the back bottom panel.  The unit was most likely rejected by someone, inspected but not fixed, and resold.  Unit has been making ice in my shop for two weeks straight, 70F inside temp with 50F degree water.  The unit is comparable to a pre 90's era refrigerator/freezer for noise, and may bother some, but not me.  In five hours, the unit will fill the internal "20lb" capacity bucket about 2/3 full.  The main design issue is the unit releases ice from the rear, not the top.  A sheet of ice will hang up on the release cam and unit stops making ice before the bin is full.  If you're actively watching it, the unit will make 75lbs of ice daily.  For cleaning, get a 5lb bag of food grade citric acid, $18 on amazon, and put a tablespoon in the water trough and let it run 30 minutes in wash mode.  At the scratch and dent price of $585, no shipping or sales tax, the unit is an excellent value.  The reason for four stars and not five is the ice bin only fills 2/3 full, without manual intervention.  The mode selection control is in the back, and that's fine.  I'd ignore the 1 star ratings b/c of this "apparent flaw."  I intend to put an RO system before this unit, for another $150 also available on amazon.  Ignore the "cloudy ice" comments.  Without proper water treatment, even commercial ice makers would fail to deliver.