Product review (1 stars): A company I will never buy from again
Yep - it's the same old story. Apparently Whirlpool has decided that if they make a crappy product, we will all just march back to the appliance store like lemmings and buy another fridge from them when ours quits running (4 years). Here's a newsflash - I will never buy another "whirlpool" product for the rest of my life. I plan to tell all my friends and I hope they will tell theirs as well. So here is my sad story: Four years ago we bought the fridge (>$1000) and were excited to finally have the freezer on the bottom. The fridge itself was nice at 1st. About a year ago, we noticed a puddle of water in front of the fridge - (wet socks)  We completely defrosted it and the problem come right back. What is happening is that the water from the defrost cycle is collecting and freezing at the bottom of the freezer. This water forms an ever thickening slab of ice until it rises above the shallow collection well. After that, the new water simply runs out of the freezer and onto the kitchen floor. According to similar reviews, the problem is due to a failed control chip that requlates the defrost cycle. So now once a week I chip a big slab of ice out of the bottom of my freezer so that my kitchen floor won't get ruined. FYI - I have an GE Avocado green refrigerator in the basement that has been working perfectly for
many decades.