Product review (5 stars): Model is fast and makes great size cubes for chewing ice if you like that ...
Model is fast and makes great size cubes for chewing ice if you like that sort of thing. We had an issue with the ice maker not working and called customer service. We were assisted by Mireya and she was wonderful and so helpful. We could not find our warranty papers and she found them for us. She also gave us the information needed to return the item at their expense for repair or replacement. However, we were able to trouble shoot the problem and it is working great again. Would definately recommend NewAir. When you receive great customer service it is well worth being a return customer!