Product review (4 stars): We REALLY like this product
We REALLY like this product, except for one thing.  The warranty is not true.  They make you jump through several hoops and then will not refund your money, only fix the machine and send it back to you.  It was taking so long for us to get the warranty info together that we bought another machine!  (We really do like it.)  That said, we don't need another machine; we just want a refund.  But my husband says it'll be good to have a second one for when we have parties, and for when this second one goes out -- so we don't have to buy another one . . . again.