Product review (2 stars): Lasted 3 months ;(
The machine is easy to use and the ice is quite nice. I had no problems until it stopped working after only 3 months of use.

I used this machine daily, which I don't believe it is made for. I only used highly filtered water and placed it in an ideal location without moving it. the problem is that it doesn't siphon the water from the water tank to fill the tray - it doesn't even attempt to. I've tried unplugging and allowing it sit. I've cleaned the valve - everything I can think of other than taking it apart, which I'm not confident in doing being that I would have no idea what to look for. It just doesn't work. And it's already past the deadline for returning.

I would expect this machine to stop working after a year or so, given that it was used daily. However, three months is just ridiculous after paying nearly $200.

I wouldn't suggest this machine if you are needing it daily. Although, it would probably be a good investment for intermittent use.

TIP:  Because the fan on the side of the machine blows out warm air, I suggest not sitting too close to anything where the air can blow back onto it. Otherwise, the ice will be very wet because the environment is too warm.