Product review (1 stars): An Expensive Piece of Junk
I really like Kitchenaid products in general, but this dish rack is a total disappointment.  The utensil rack comes with inserts that are meant to hold utensils neatly, but every time I attempted to remove a utensil, the insert and other untensils would come out as well.  Furthermore, the rack RUSTS!  Whoever designed this rack never washes dishes by hand.  And what happened to Kitchenaid's quality control?  Back to my very reliable Rubbermaid dish rack!