Product review (1 stars): Skip this Washer
Had our Duet washer for a year and a half.  Started shredding clothes that would get caught between drum and door.
Poor design backed by poor service.  Customer service rep basically offered to send a service guy for $150 and offered a discount on parts.  I think we will invest in a better brand.  Looking at reviews online, seems like the old top loading might be a better option anyway.