Product review (1 stars): Terrible Frigidaire customer service; poor quality.
The refrigerator initially was as advertised, but within a year it began making a horrific, loud noise, and the freezer "frosted up" (completely filled with frost).  Because the product was within warranty, I contacted Frigidaire on March 15, 2016, to schedule a repair.  However, Frigidaire refused to schedule a repair because I was unable to provide a serial number--because Frigidaire had failed to attach a serial number plate or sticker to the inside of the fridge upon manufacture.  When I produced my Home Depot receipt, Frigidaire still refused to schedule service.  Frigidaire finally agreed to provide me a replacement serial number--a process that took Frigidaire several days .  Even after Frigidaire assigned a replacement serial number, they refused to tell me the serial number or to schedule a repair until I received the replacement serial number sticker through U.S. Mail.  When I finally received the replacement serial number, the earliest available repair to be scheduled was April 7.  So because of bad customer service (in addition to a bad quality refrigerator), I will have been without a working refrigerator from March 15 until at least April 7--more than three weeks.  Throughout this time, the Frigidaire customer service representative (Kristina R.) has simply ignored multiple e-mails from me asking for status updates on the issuance of the serial number, the scheduling of a repair, etc.  The experience with Frigidaire has been a nightmare.