Product review (2 stars): Keeps breaking
The first one I bought worked great right out of the box. Then after about a month of constant use the tray that holds the water while it freezes cracked on the side where it attaches to the motor that rotates it up and down. The result is that it no longer would rotate up and down. I sent the unit to Emmerson's repair center at my expense along with an additional $10 for return shipping and got it fixed under warranty. Pretty good customer service on the phone by the way. The repaired/replacement arrived within the specified time and it worked just fine right out of the box. About 8 months of constant use later the same thing happened again. I have not looked into repairing it a second time since there is no longer any warranty. I have lots of other Emmerson products with moving parts in my house and they all have withstood the test of time and abuse but for some reason this icemaker seems to be a lemon.