Product review (1 stars): Whirlpool Duet HT, an absolute nightmare
I've owned this washer for 8 years and have experienced more problems than one should ever experience from an appliance.  The first repair (water drain pump) was replaced under warranty.  Since that time, "I" replaced (due to labor cost savings) the drum bearing, 2 door bellows, another drain pump, the drum pulley and belt. This week, the drum housing, a large white plastic casing, housing the stainless steel drum, cracked.  The replacement of the drum housing, bearing, belt, and while was in there, another door bellow which is worn to the point of failing, was not practical.  Parts cost alone was in the area of $400-500.  Other issues we faces involved musty clothing and mold in the door seal area.  Having to prop open a door when not in use is not a practical excuse for a poor drain design.

 I have bit the bullet and purchased another top load washer, manufactured by another company, in hopes of ending this nightmare I've dealt with for 8 years.  While no two machines are the same and companies are constantly developing and refining their products, this machine, in my opinion, is a disaster.  I don't recommend the Whirlpool front load washers at all!