Product review (1 stars): It looks great, when it makes ice we are happy with ...
It looks great, when it makes ice we are happy with it.  It appears no product testing was done, certainly no quality assurance.  Getting it started, usually fails, requires multiple attempts.  Turning it off works the same.  The total sum of instructions are "press button to turn on"  Troubleshooting list is not written in a manner designed to be understood.  The company only offers an e mail for consumer assistance, but they do not respond.  When you do finally get it started, it runs all night, even tho you pressed buttons that made 'off' appear.  Its impossible to find the company online.  I suspect the company hates its customers, and are inflicting this device upon them.