Product review (2 stars): Worked for a year
Just about one year of use, the machine stopped working. The IR sensors that detect when the hopper is full no longer works, so the machine thinks it's full seconds after turning it on. I contacted the vendor via Amazon and never got a response. There's no way to fix the unit from what I can tell. Using the machine a lot makes you familiar with its annoyances.
1. It has to be babysat. It needs to be refilled with water very frequently and emptied frequently. It does make quite a bit of ice, but it takes forever for the machine to get the cubes up to size.
2. Anything dealing with water requires frequent cleaning to prevent mold and mildew, but there's no easy way to clean this machine thoroughly.
3. Nothing replaces an automatic fridge ice cube maker.
4. Prepare to have this thing be a permanent fixture on your countertop. It's not like it's overly large or heavy, but it's definitely a job moving and storing it.