Product review (1 stars): non-existent customer service from Koldfront
Worked well for almost three years, which I would normally give four stars for, however it abruptly stopped cooling.  I have called all over my fairly large city and no one provides service for these.  The customer service at Koldfront is horrible---their solution is to try unplugging for 24 hours and if that does not work for me to ship to them (at my cost) for repair.  Just the shipping there and back will be more than I paid for the original.  My advice -- spend a little more and buy a name brand like Whirlpool or buy directly from in your town where you are sure you can get service.