Product review (4 stars): No replacement parts
I bought its little over a year ago June of 2017 and the plastic clip to the freezer door broke and then the plastic hinge snapped off!  Unfortunately I cant find a replacement and when I called Hisense they said they don't sell replacement parts and then they hung up on me.  Its a shame because it really does work well!  Design flaw in the freezer door! If anyone knows where to get one or how to replace it let me know!