Product review (1 stars): They don't like email and there is no tracking or communication
Very scary experience.  Delivery took over a month with difficult contact.  They don't like email and there is no tracking or communication.  The unit itself is interesting.  It washes ok but the learning curve on getting it to dry properly is  huge.  It cam dry things but, boy, is it a time consuming process.  Best for use if you can watch each process for up to 6 hours.  But it does eventually work - even if you won't remember what you did to get it right.
UPDATE after 2 years
Lots of failures: Bellows=$260; Blower=$500. Rapidly reaching the original cost in repairs after only 2.5 years.  Very disappointing for a high-priced product.
UPDATE 3 Years: NOT RECOMMENDED DO NOT BUY!!! So far, parts and labor for repairs have exceeded the cost of the unit. Internal hoses, fan, sensors and whatever have failed.  Very deisappointing for a major brand.  Big winner is local appliance repair place which is putting their kids thru Harvard on one brand.