Product review (1 stars): Disappointing- I expected more from Whirlpool.
I am up to lid #3.  So, mark me down as stupid.  This is a disappointing circumstance and Whirlpool will not make right on it.  I even wrote directly to their COB, Mr Jeff Fettig, who just handed my complaint off to a person who sent me a form letter.  Thanks Jeff. A few years ago I was in the Home Depot and talked a young couple out of purchasing the machine so it kind of made me feel better.  This issue borders on safety as well because as that hinge breaks and lifts, it starts to expose the spinning drum which everyone knows presents a real danger if an article of clothing gets caught on it.  And in a laundry room, there is a lot of clothing around.  Kind of ironic as the Whirlpool Code of Ethics reads:  Whirlpool's objective is to manufacture and market products that are safe for their anticipated use.  Employees should immediately report any suspected product safety problems to their supervisors.