Product review (1 stars): Purchasing a Kobe Range Hood Through PlumStruck
I would give it a no star if I could.  We received the hood and tested it prior to installation. The instructions that came with the hood said "Each press of Light Control switch will cycle the light intensity through High, Low and Off."  Our test concluded that there was only one light intensity and you had to push the light control switch twice to get it to turn off.  We contacted Kobe and they couldn't explain (1) why you have to push the switch twice to turn the lights off and (2) why the instructions say it has a high, low and off light intensity.  Kobe also said that instructions shouldn't even be in the box--they are online.  We requested a return of the unit through Amazon/PlumStruck.  PlumStruck said it could be returned, but we would have to pay for shipping because it was a "preference" return.  In our mind, this was a "defective" return.  Unfortunately we shipped it back before we expressed our displeasure to PlumStruck about having to pay the $55 for shipping.  They now refuse to reimburse us for the shipping.  Don't waste your money on this product and be careful if you ever order anything from PlumStruck.