Product review (4 stars): It is working fine and is not leaking
It is working fine and is not leaking.  I had to email to find out how long to run water through before using.  The answer was 5 minutes which seems like a long time but it is only a few gallons and the water tasted fine afterward.  Maybe the people who experienced a bad taste did not follow this important step.  I would have left 5 stars but I think the filter should include this instruction.