Product review (5 stars): I'm happy with the product
I ordered the refrigerator water filter from Amazon because it seemed identical to the manufacturer's branded product, and came in at about half the price.  I was pleasantly surprised with the customer service from the Waterfall Filter Company.  They kept me informed as the product order was confirmed, the product shipped and even after I'd received the filter.  I'm happy with the product.  So far, it seems it does just what it was advertised to do, and I'd have no qualms about recommending it to others.  More important, to me, is the continued customer interest shown me throughout the process.  I've received more positive communication from this company than I've had from automobile companies after spending a thousand times what this product cost.  Keep up the good work!