Product review (1 stars): Lemon Purchase
Did our due diligence and based upon 3 different sources, purchased this machine.  Did one load of dishes, washer quite working.  Have had three service calls in less than 3 weeks.  Machine not available until 3 weeks after installation.  After 2 weeks without the brand new machine I contacted Kitchenaid and all I received is a canned response.  The local service rep had to argue with the factory about getting replacement parts because Kitchenaid insisted they were working when the machine left the factory.  Service rep had to canalabilize a machine from their showroom floor because the factory would not expedite the replacement parts.  One would think that a new purchase of this expensive machine would be fault free and that Kitchenaid would bend over backwards to make this right. Had to replace 2 major control components.  In addition, their user manual is poorly written and the service rep explained the real way it was supposed to work.  After this experience I would never buy a kitchenaid product again.