Product review (1 stars): Not serviceable- Do Not buy
great concept. washes fine. quiet enough. but service people don't like it because they cannot fix it. we always buy the longest warranty available on any major appliance . even though we extended the 3 year to 3 more and have replaced every imaginable part, some twice, we have been without either unit working for over 3 weeks, have had 3 service people deem it unfixable and still cannot get anyone to fix or replace it. we have extra parts in packages,  replacement parts that were just replaced by the last guy (no one service guy shows twice).
maybe we got a bad machine, but the warrantee folks ( Sears related) are as inept and unhelpful as the unit is unfixable.
we will toss this machine, replace with the Bosch (single) and hope we can get a 5 year warrantee that does not involve Sears.