Product review (3 stars): Poor quality control
We really wanted this particular design again after using a nearly identical GE model for 20 years and were happy to find Broan was offering it. There were no problems with the order and shipment but when the hood was unpacked and installed it became clear that the quality control at the factory was quite poor. The filter panel that opens on two hinges was pushed in further than it is intended to go and was wedged in place. The hinges needed to be bent to get the panel open. I was worried about breaking them or the welds that held them in place but I was able to open it. Then I noticed that one of the two sockets for the fluorescent light bulb was damaged and could not be used. Part of it was broken off. The missing portion was nowhere to be found so it must have been broken before being packed in the box. I got a replacement socket and switched out the broken one. I like the product but am severely disappointed that I had to repair a brand new item. Maybe I could have returned the item but I feel like that would have wasted even more of my time and may have led to even greater aggravation.