Is It Time to Regulate Frequent Flier Programs? (POLL)
Category: TRAVEL
Peter Bauer is mad. His wife, Susan, a loyal United Mileage Plus member, can't seem to redeem her hard-earned points for what she'd been promised: "free" flights -- or "free" anything, for that matter.
By Christopher Elliott, Contributor
Author, How to Be the World's Smartest Traveler (and Save Time..., 2013-05-30