Omni-Personal is What Makes Omni-Channel Retail Truly Disruptive
Category: BUSINESS
Much has been said about Omni-Channel being retail's most recent disruptive boost.  The approach, which leverages the power of technology and data to deliver consumers products and services across channels, has made retailers smarter and more nimble.
By Roberto Ramos, ContributorSVP, Global Strategy & Communications, The Doneger Group, 2015-01-21