Matching Organizational Capabilities to Design Execution
Category: BUSINESS
"Seat of the pants" decision-making accounts for 90 percent of an organization's frontline actions, while 10 percent reflects their stated strategic intent. Therefore, those in the organizational frontline trenches might be forgiven for wondering: "What the heck were they thinking?"
By Soren Petersen, ContributorDesign Research Ph.D.; Author, 'Profit from Design', 2015-02-10