How to Invite Inqiury (6.5)
Category: BUSINESS
No matter how skillfully you express your view, if your counterpart disagrees he may oppose it immediately. This can start a conflict in which both of you harden your positions. At best, this will detract from mutual learning; at worst, it will produce a stalemate.
By Fred Kofman, ContributorFounder and Chairman, Conscious Business Center International, 2015-09-12