Customer Loyalty Survey Makes a Few Surprising Connections
Category: BUSINESS
Basically, everyone still loves Apple, Amazon and Costco. The report also backs up the trend of people abandoning their cable television provider (many of which had ratings) in favor of online video service Netflix, which had the second highest raise in an NPS score after BlackBerry.
By Chris Barnes, ContributorNon-Profit Public Relations Specialist, 2015-05-02