Dazzling Customers in an Era of Extreme Expectations
Category: BUSINESS
Across industries, across geographies, and across all demographics, companies are no longer winning consumer love against category competitors. Today the battle for consumer loyalty is against companies in any category that define excellent service, lightning fast responses, and bespoke experiences.
By Rob Tarkoff, ContributorPresident and CEO, Lithium Technologies, 2015-01-18