Whether in Cookies or Cars: Buyer Beware
Category: BUSINESS
The stuff we buy has been shrinking, shrinking, shrinking over the years.The more companies tell consumers they love us, the more they show us that they don't. Some say that modern retail is really a 'war to con consumers.'
By Dr. Peggy Drexler, Contributor
Author, research psychologist and gender scholar, 2014-03-22