Review: Difficult no more!
Rating: 5 out of 5
Date: 02 3, 2014
Dealing with Difficult People shows us ways to identify behaviors that are not acceptable.  It helps us identify trends and behavior patterns that we might be feeding into thus causing the issues to escalate. It reminds us that we are not responsible for others behaviors only how we react to situations.  The book gives us tools and techniques to deal with difficult people without having to behave like them to get our point across.  The communication skills you will build by reading this guide will help you in many situations by teaching you to deal on the various levels that difficult people react.  It also will empower you to decide if you are willing to be in situations with people who have negative reactions to things constantly.  The book will help you give yourself permission to stand up for yourself and decide how you want to be treated.  Reading this book will help you or someone you know who may be need some support, step out of a difficult situation and make it manageable no matter what the end choice is.