Review: What an effective book when one has to deal with a difficult person or people!
Rating: 5 out of 5
Date: 03 29, 2014
There have been times in my life where I had to deal with a difficult person (boss, friend, relative) etc. Not a fun thing to go through...Then I discovered this very helpful book with many suggestions that I found USEFUL and HELPFUL!There is a Table of Contents in the front of this book with links that will take you just to the chapter you want to read (and all are great).My favorite one is Chapter 1 - What does unacceptable look like? This chapter the author speaks of one of several of the unacceptable things a person will do (her or his behaviors).Also I loved that the author herself experienced a very difficult person and wrote about it in her journal so she could understand it and do something about it.Excellent book and I highly recommend it!