Review: SOUND ADVICE FROM LOTS OF EXPERIENCE
Rating: 5 out of 5
Date: 12 13, 2012
As a business person, I found this to be great advice that could be used in a large variety of customer service industries.Ms. Merrow's advice comes from providing over 20,000 therapeutic massage sessions since the early 1990s.  Among many tips, she advises you to get to know the peers in your profession.  She says that putting in the time at social gatherings and professional association functions awards you a wealth of opportunities, respect, and recognition.  It also offers you the chance to get to know your competitors and if necessary, provide your clients with a well thought out recommendation should you have a schedule change, a geographic change in your practice, or other examples cited in the book.This book is FULL of common sense advice but more importantly, advice you may not have thought of.  I recommend this book for any practice where you are looking for ways to expand and market your services.  Well done!