Review: Still trying to get this application to work
Rating: 4 out of 5
Date: 11 14, 2012
I have grown tired of the fingers pointing from Dow Jones to Amazon, back to Dow Jones!  The price that is listed has not been honored.  I have spent hours on the phone with Amazon and Dow Jones regarding the issue.  My Kindle Fire continues to tell me that I have a subscription; however, Amazon and Dow Jones has only seen my subscription once, maybe twice.  I never received the free trial period.  Working with Amazon's Indian support has been frustrating and wish I could speak to someone that is based in the United States.Update 1I am now receiving the free-trial and have enjoyed the application a lot!  The difference this time is I spoke with someone in a higher level of tech support and we remedied the issue in about 30 minutes.  The problem was Amazon did not register that I had a subscription ever.  I ended up downloading the paid application, registered my tablet with my WSJ account and logged into my Kindle.  They are still working on the bugs and have pulled all of my sync data to see if they can figure out what is causing the error.  I'm going to rate it 4 stars for now because I am still waiting for the other shoe to drop.  I am annoyed that I didn't receive the previously quoted price; however, I did receive a decent credit for all of my many hours on the phone.