Review: Logical, insightful, and effective
Rating: 5 out of 5
Date: 02 15, 2014
Great suggestions! This book is based on a lot of research, scholarly and personal, but it's not written for psychologists or other experts. It's written for anybody and everybody who has ever had a problem at work. I enjoyed the logical points that the author makes, the explanations of the different kinds of conflicts that happen with different groups of people at work and ways to resolve them. I found it interesting that peers tend to create more problems than supervisors in terms of conflicts in the workplace. I loved the presentation of different personality types based on Myers-Briggs classification -- of course, those are not confined to the workplace, so quite a bit of advice in this book can be applied to other situations. Very helpful!