Review: Enjoyed the calls...not constant reminders
Rating: 3 out of 5
Date: 03 14, 2014
A short and fast moving read.  The author would of found a higher rating from me if only a couple of things had been done, which would of been including more of the calls received at 9-1-1, maybe even from a personal level of his time working the front (phone) lines. Along with The repetitiveness of "abuse of the 9-1-1 line" was not one that needed to be reiterated as though the reader would forget from the last time mentioned.The incidents shared were entertaining, mind blowing, & actually pretty scary when you know that there are so many more walking brain dead in this country.  That to see in black n white for those that never had the so called pleasure of being a experienced operator to deal with moments of trauma, extreme fear, even death on the other end of a line, the frustration felt for the plain stupidity or just lack of caring that a caller that needs to make calls for the most frivolous reason taking time away from a true person in need. People often joke about calling 911 and getting a busy signal or message to please hold while all lines are busy, but if these type of calls continue at the rate that they do and punishment is not forthcoming then it is  what we will be facing in the very near future with all joking aside. So as I enjoyed the book, my personal opinion is more stories, and even though it is very important that we are aware of the abuse of our emergency number that constant repetition of that reminder was not necessary. I am looking forward to reading more of this authors work.