Review: What a great tool!!
Rating: 5 out of 5
Date: 10 9, 2013
This is an invaluable tool for anyone who finds they need to make small talk in any situation.  Everyone, no matter what you do for a living needs to be able to make small talk with others.  With this book, you have an map of exactly what to do, even when you need to break off a conversation politely.  This book even tells you when not to say too much.  I am a teacher, and found all of the ideas in the book to be extremely valuable!