Review: very well done, informative
Rating: 5 out of 5
Date: 02 24, 2014
Author Cyrus explains how to deal with difficult people as everyone has to face annoyed people because we're all different and human are not perfect, and this book covers everything you need to know how to cope with these kind of situation. I found chapter 4 to be very helpful where it discusses about people's personality and how you can turn negative into positive. I highly recommend it.