Review: Good Advice On How To Deal With Difficult People
Rating: 5 out of 5
Date: 02 11, 2013
We all come across them wherever we go...difficult people. Whether they be in the workplace, our family, or even our friends who turn out to be hard work because of their personality type, we need to learn how to deal with them without letting them'drag us down'. This book has some great advice on how to do that.If you're like me and not to keen on, or good at, confrontations and keep the peace to your own detriment sometimes, you will find some great solutions on distancing yourself and caring for yourself when you come across these people. The author has broken each chapter down to different people in our lives, like the boss, the customer, the workplace bully, the family member and nagging and annoying people in general and teaches us how to approach each one accordingly.I found the section on 'body language' and the various cues and postures to look for, particularly helpful. And was even a bit enlightened when the author pointed out the need to identify our own behaviours and personality traits in order to protect ourselves and improve the outcome of difficult situations!A useful book with information that will come in handy in your day to day life.