Review: great tool and information
Rating: 4 out of 5
Date: 01 23, 2012
This book took me back to when I was a beginning manager, and all the mistakes I made.  And now as the director of a company training new employees and potential new directors I was impressed by the advice within the book focusing on not only supervising but motivating your staff.  I particularly admired the advice given on how to handle and approach difficult employees because as a non-confrontational person I found this the most difficult aspect of managing when I first began, and I still believe it is the most difficult one to teach.  This book was well put together, easy to read and follow, and I would recommend it to anyone in the managing or supervising field.