Review: Effective!
Rating: 4 out of 5
Date: 10 16, 2013
This is a very powerful word, severely misunderstood by most people. Fortunately, this author totally gets how to properly use it. This book is clear, precise, and very easy to follow. It will show you how to say "no" without hurting people, while maximizing the value of your time. Go ahead and grab a copy! It's totally worth it.