Review: How To Deal With Difficult People Can Help You in Business & Your Personal Lives
Rating: 5 out of 5
Date: 02 10, 2013
Author Daniel L. Helmick does a great job of helping individuals deal with sometimes difficult situations. This book is great at teaching you how to deal with difficult people in many different difficult situations. I think the reason we sometimes snap at others or say something we shouldn't is we don't have a plan of action in these sometimes difficult situations. Helmick provides you with many different types of situations such as, how to deal with pushy dominant, bullying personalities, nagging, annoying people to name a few... Helmick then provides you with a plan of action to interact in a well thought out matter, such as being assertive when needed, staying polite, but always maintaining your composure and taking the higher road.Helmick also provides great ways to deal with difficult family members, bosses, and how to provide excellent customer service. So, if you are looking to learn how to handle difficult situations that we all face in life, I highly recommend you pick up a copy of "How To Deal With Difficult People: Master Effective Communication Skills So You Can Deal With Difficult People."