Review: Keys to success
Rating: 5 out of 5
Date: 03 23, 2014
As I read each page of this book, I realized the meaning of a quote I once heard, ”Treat every customer as if they sign your pay check because they do.” I wish this book was around when I first started out in management. I have learned from being in the field the customer is your number one priority but Barbra Schneider does an amazing job spelling it out for us in this book. She gives you examples of her personal experience with good and bad customer service and gives you perfect pointers on how to build a good customer base. If you’re a current business owner, an entrepreneur, anyone looking to start your own business, even if you work under someone or represent a company, I recommend you read this book. 5 stars