Review: Great Book-Plenteous In Ideas For For Growing A Business
Rating: 5 out of 5
Date: 03 28, 2013
I've been self employed for over sixteen years and really identified with the suggestions in this book.  This is my favorite type of book to read, one that actually gives  "How To" information, in a simple step-by step layout.The author actually puts ACTIONS behind his words about the importance of giving to your clients by linking many areas of the book with several additional "Free" downloads of forms and guidelines to help you accomplish implementing the ideas given.I especially enjoyed the chapter where she discussed the importance of following up with customers by personally writing thank you letters. This is an area that I have fallen short in doing with my customers for many years. As I read this particular chapter called "Giving Gratitude", I couldn't help but wonder how many customers I lost because I never expressed how much I appreciated their business in writing. This is one of many changes I am planning on making since reading this book.