Review: Excellent book on interpersonal relations
Rating: 5 out of 5
Date: 02 12, 2014
Like the old saying says, "most problems in life have hair on top and talk back." No where is this more true than at work, whether bosses, coworkers, or customers. I enjoyed this book and found the chapters on conflicting goals and perceptions to be especially useful.Romst covers the main sources of conflict very well. I highly recommend it!