Review: Good starting point!
Rating: 4 out of 5
Date: 01 19, 2014
This book was a quick read but very informative.  It was a good starting point for my effort towards becoming a better communicator.  Some things were gentle reminders while others are good jumping off points.  I have a problem with facial expressions...quick to let you know I think you're stupid just by looking at you...lol... this book was concise and to the point but I will need more training.. :)