Review: Excellent & practical resource that I highly recommend
Rating: 5 out of 5
Date: 04 10, 2014
I have to say this is just a super book to read. I learned so so much about how to handle conflict, and talk with people. This book definitely will equip you for any confrontations and how to make that a more healthy aspect of your life rather than something that just makes your life (or other people's lives) worse. Lots of useful information and a quick read.