Review: Another perspective clearly illustrated by Mike
Rating: 5 out of 5
Date: 01 1, 2014
This great read showed a lot of ways to turn your bad experience with a difficult person around in your mind. In my experience I've had an issue at work with  more than a few difficult people, who managed to ruin my day. This book has shown me how to view them in a compassionate manner, and completely turn the experience around by realising difficult people may have problems they are coping with alone. I found this read very valuable , lots of great advice with lots of difficult personalities described and tips on how to deal with each one.