Review: it was an experience...
Rating: 3 out of 5
Date: 01 20, 2013
I read another book somewhat like this before where the author was writing to various hotels he planned to stay at, and I found it kind of funny, so I thought I would give this one a try. I didn't exactly love this book, but I didn't dislike it either. Some of the letters were funny and worth reading, while others, I wondered why the author had bothered to include them.I wouldn't say this book made me outright laugh a lot, but there were some parts that were enjoyable. If you enjoy books where the humor is somewhat dry and reserved, this might be a good choice. It is interesting how the companies chose to respond. Had I been the one in the customer service department I'm not sure my responses would have been so civil after the third letter or so. Interesting read.