Review: Belkin Bluetooth Keyboard Case Turning into an Albatross
Rating: 1 out of 5
Date: 05 22, 2014
I have to change my original assessment of the Belkin Bluetooth Keyboard cover.  I still love its function and convenience.  It's perfect for my needs.  However, as stated in my first review the "L" key broke off on my first one.  Of course, Amazon replaced it--no problem. The keyboard worked fine until just past the 30-day Amazon warranty period and then died.  The Bluetooth function no longer functioned, and I couldn't pair it with my HDX 8.9.  Of course, Amazon couldn't replace it at that point, but they gave me the number for Belkin tech support.  After trouble shooting with them for quite a while. it was obvious nothing could be done.  The nice gentleman gave me a case number and the phone number for the warranty department.  The good news is that Belkin will replace it--there's a one-year warranty--the bad news is that I have to pay the postage to return the old one, and there's a hold on my credit card for the purchase amount until they get it back. Since it is an integrated cover, I chose to keep it until the new one arrives. That was two weeks ago. I still don't have the replacement.  It will be the third keyboard cover I've had--two replacements.  Had I not already paid for it, I would not have gotten another replacement.  It has become an albatross hung around my neck.  To paraphrase Ben Franklin, fish, and in this case birds, and visitors smell after three days.  The albatross is pretty ripe.  If it isn't here by Monday, I'll contact Belkin (I have no tracking number) and find out when I can get rid of said dead bird. I'm sorry I spent the bucks for the first one. I just thought this was a great idea, so I ordered it.  I feel like I was had by a snake oil salesman who probably has a swamp in Florida to sell me as a backup.  Who knows; maybe the third time is a charm--or another dead bird. Beginning to feel like the Ancient Mariner without a rhyme.