Review: I wish I had this book years ago!
Rating: 5 out of 5
Date: 05 14, 2013
I read the whole book from beginning to end in about an hour. I wish that this had been around before. I could identify with every one of the topics and difficult people. I was thinking it could be used for assertiveness training as being assigned as part of a bibliotherapy technique. The tips were concise and clear as well as the examples of when to employ them. Very good!