Review: The Confidence I Needed
Rating: 5 out of 5
Date: 09 6, 2013
Currently I'm a Stay At Home Mom and I recently landed a coveted work at home position. The only problem? I have to actually call customers and *GULP* talk to them.I have always had a hard time talking to people. Whether it is over the phone or in person.Thanks to these three little words: Question, Connection, Direction, I will be starting this new position with confidence.The concepts in this book are so common sense it is embarrassing that most people can't think of them on their own.If you aren't a naturally outgoing person you should read this book.Super helpful.