Review: Clear outline to take action
Rating: 5 out of 5
Date: 02 24, 2013
Speaking from my own experience from the corporate world, management generally tend to "sweep under the rug" issues that have to do with interpersonal relations and conflict resolution in the job environment. This, however, is a monumental error in judgement as the promotion of healthy relationships among co-workers is the cornerstone of business success. What I like about this book is that it touches on sensitive issues and the author is not afraid to bring out into the limelight issues that are not generally talked about at work. I especially liked the chapter dedicated on conflict resolution, as it outlines a clear action framework on how to introduce such a mechanism. Good work!