Really, really wanted to love this scooter, However:
For starters, the first one arrived with a battery/charging problem, making for 3mile max outings.  One brake worked a little until it didn’t work at all, the other grabbed like a stick through the spokes.  The left rear taillight was on backwards.  It dripped a permanent stain where it was parked. There was a pronounced grinding sound from the right rear wheel and the front wheel pulled aggressively to the right. Maximum speed 18? Ha! Forget that. 12, tops. But I really, really wanted to love it,  sooo, ..  (First I should mention the note tagged on the new scooters. ‘Call 800-whatever for tech support’.  The # rings ewheels, no matter who you buy it from.  It’s a phone tree on a loop - no humans - and I never got a single call back - the seller stepped up, thankfully, and arranged for a replacement. All thanks &props there, Seniordotcom!)  The replacement arrived two days ago. (That’s a month and a half since the first was deemed defective and a replacement initiated btw. It wasn’t the seller holding things up, mind you; it was ewheels. Who helped make every step of this ordeal as inhumane as possible)  I must say the difference between the first and second scooter is notable, except for the brakes, which, having been both a bike and motorcycle rider, I’m acquainted with. Fact is, the brakes are dangerous. One works until it doesn’t, the other grabs like a stick in the spokes, just like the first scooter. Okay. Believe it or not, I STILL wanted to love this scooter.  And with the help of the seller, I did finally get a call back from ewheels, re: fixing the brakes and why no 18mph. Answer? these scooters do not go 18mph, what’s advertised of them is wrong - they only go 12mph.. . Re: the brakes, they may need adjusting and if I can film them malfunctioning, someone will determine whether ewheels will have some one of their nationwide specialists do something.  Thing is, I’m no stunt rider and I’ve no idea how to film this brake problem.  Bigger thing is I’m so disappointed at the prospect of such an evidently dreamy scooter appearing to be just another cranked-out-for-a-target-audience-‘til-bankrupted- from-injury-lawsuits money-maker.  Buyer Beware, right?  As for the warrantee and tech-support, you can take it from me that unless yours is as obviously defective as that first one I had, if you need help with it, you can expect to be on your own.
Rating: 1 stars