Product does not work....Terrible Support by FITBIT...They "HAVE" none...email only..lucky if you get a response back
This product set up was not tested appropriately. It synched once and then &#34;boom&#34; ..it failed all in about 10 minutes of use. Just try and get a hold of FITBIT...you &#34;CAN'T&#34;...only by email. You get a robot email reply telling you that their policy is that they will get back to you in 2 business days with their first response. A case number is assigned to you for a lengthy troubleshooting back and forth of emails which could take weeks and weeks...while you set and wait to use &#34;the new product&#34; you trustingly purchased.<br /><br />I sent the thing back the afternoon that I got it and finding out their support is &#34;non-existant' only email and snail trail....no phone numbers to call in,,,,&#34;THEY HAVE NONE-------AND ADMITT IT&#34;!!! Terrible company, product they are proud of, but their service they should be ashamed of. One star rating is way way to high!
Rating: 1 stars