Had mine for over 10 years
I received mine as a gift from Jean-coutu pharmacies in Canada. I absolutely love it. I agree with other that adding a washable cover would be awesome. This bag has relieved my neck pain countless times. I was looking for more as gifts. I can't describe how much this bag has been a saver for me countless times when the neck pain becomes too much. I am buying more.
Rating: 5 stars