Don't waste your money...or your time
I was so excited about this thing!  Got it, downloaded the software, but could not get it to sync with my laptop.  Finally, after a few HOURS and changing to my son's newer laptop, I got it to sync...only to get an ERR message when I stepped on it to weigh me...and no, I'm not so large that it couldn't register my weight; I only weigh around 175 lbs.  Still, I kept working with it because I wanted it to work so badly.  I looked on the website for troubleshooting and FAQs, but there was absolutely nothing about an ERR message for weight.  And of course, no phone # to call, which I must say really pisses me off.  I mean, clearly this thing is complicated, and for them to not offer anymore &#34;help&#34; than they do...that really bugs me!  The only help they offer is a way to email them your problems; but I had emailed them a few days before ordering it to ask a question about it and never did get a reply (which should've been my first clue not to waste my time with it). I also looked online for help and read articles and reviews which suggested trying it on different surfaces, removing/re-inserting batteries, and resetting it...tried them all but nothing worked. Then there's the price...this thing is way to expensive to not work right! So I'm returning it and can only give it one star...it's a great concept but lousy execution!  For those of you who are thinking of ordering one, don't waste your money or your time. And for those of you like me who have trust issues with these reviews because you think they might be written by a competitor, I have no agenda here; I don't work for a competitor and I have nothing against this company...I'm just a fulltime student, wife, and mom...my only agenda is to try to warn others like me who don't have the money - and more importantly the TIME - to waste!
Rating: 1 stars