Delivered late and defective
I ordered a four pack of Ulla to gift to friends. The package was delivered a week later than expected, and one of the Ulla devices was defective. I emailed customer service and after a few days they responded, suggesting that I change the battery. I asked if they would send me a new device or a new battery, to which they said no. My options were to buy a new battery myself or ship all four devices back overseas. Because these were gifts that I had already gifted, sending the four back was not an option, so I went out and bought a new battery myself. It still does not work. Waist of time and money. I wish I could give negative stars.
Rating: 1 stars