Same Negative Review, Different Day....
My review is no different from the others you’ll read about the Aria. My scale quit working right around the one year mark. Thankfully, it was within days of its “birthday” so I barely squeaked by on the warranty. Despite my name being Karen, I’m not in the habit of writing reviews or asking to speak to a manager. Now I’m not above it either. 😉<br />If I take the time to write a review, I’m displeased enough to take action. If I pay $129 for a stupid scale and I think it’s w/in a year, I’m moving heaven and earth to get it resolved. The CS rep tried giving me the “I’m sorry but you’re going to suck it up” song and dance. I’m not confrontational but this day I wasn’t having it. Somehow I wore them down and got a free replacement. That one lasted...yep, you guessed it...1 YEAR!!! With second crappy scale, the screen began to stay illuminated and run down the batteries. So after that and two Fitbit charge watches in a 5 year time span, I decided to get a $29 WiFi scale that connects to phone/and new apple watch. I’ve had the new scale/watch over a year and I’m not disappointed. I won’t waste anymore money with Fitbit. Typical subpar Chinese product, well mine was anyway since they now have sweatshops in Indonesia and Singapore instead.
Rating: 1 stars