It works fine. register the product on the website to get ...
This review is for Knee Gel Ice Pack by Abco Tech item # B01NAH3GLR. It measures 13.5&#34; by 11.5&#34;.  It is folded when it comes.  The gel stay on one side of the pack.  When you try to flatten it out, it is about 1/4&#34; thick (at most).  I cannot find any instruction on the box about how to heat it up.  I visited the web site try to find more information, I cannot even find the product on their site.  I try to use the microwave to heat it up, I believe my microwave is around 1000W.  I folded it in half, did 30 sec on one side, turn it and do another 30 sec, test the temperature and add 10-15 sec at a time till it reaches your desirable temperature.  It is soft and flexible.  My husband uses it to put it around his neck and shoulder and lien on it on the pillow.  I use it for menstrual cramps. It works fine.  register the product on the website to get  lifetime warranty.
Rating: 4 stars