Disappointed
I purchased the scale 1 1/2 years ago. I have been satisfied with the scale up until the display ceased to illuminate. At that point I changed the batteries but still the display did not illuminate.  I decided that I had a bad set of batteries and replaced the batteries again but received the same issue.  I have typically received positive results from Fitbit until today.  I am being told that that the scale is out of warranty - it has a manufacturer warranty of one year.  I can understand that.  Now that I am reading the reviews, I see that many others are having the same issue as myself.  This is not a new issue for the Aria so why does customer service have to put me on hold and transfer me from one person to another in order to research a known issue.  After customer service &#34;researched&#34; an option for me, they returned to the phone to apologize for my inconvenience.  Sorry to say there is nothing that they can do but invite me to repurchase a pricey item that only last (by some accounts) for  a year.  If this is supposed to be a disposable item, it should carry a disposable price tag.  At the very least, I expected the company to offer me a discounted price to keep me as a loyal customer and to offset my disappointment and inconvenience.  At this point, I will consider eliminating all of my Fitbit devices (mine and my family members) and switching to something that is more durable and accurate.  [[ASIN:B0077L8YFI Fitbit Aria Wi-Fi Smart Scale, White]][[ASIN:B0077L8YFI Fitbit Aria Wi-Fi Smart Scale, White]]
Rating: 1 stars