Did not work
It's tough for me to write a review of the performance of the scale - because it did not work.<br /><br />Setup was not as simple as it could have been...as some people state, there is a weird step where you have to connect the scale to your phone via a scale-based WIFI network - instead of just connecting the scale to your WiFi network directly (like the Nest Thermostat).<br /><br />It failed on the first go around and I had to start from scratch.<br /><br />Not the worst experience - but not as simple as it could be.<br /><br />The problem is the scale didn't work.<br /><br />I would try to use it once set up and connected to my FitBit account.<br />The Scale would give me an indication that it was sensing; tell me to get off; Then it would tell me it was "thinking" and then I would get "ERR".<br /><br />This happened every time.<br /><br />I contacted FitBit - via email - as no phone # was available on their site.<br /><br />Their advice (24 hours later) was to not move the scale (I didn't) and to pull and reinsert the batteries. (Which I had done).<br /><br />So - while this was probably just a defective unit, it was a poor experience with the scale and with customer service - so I returned it and did not order a replacement.<br /><br />I have used both the FitBit Ultra and (continue to use) the Fitbit Flex with absolutely no issues and would recommend either.
Rating: 2 stars