Good service, but product was not what I expected.
Arrived fast and well packaged.  When plugged in, one of the AIDS would not charge. I did the obvious and checked to make sure the fault was neither the charger or battery in the unit. Notified the mfg who referred me back to Amazon.com to arrange a return.<br />Returned item and got immediate refund back, so on that  end I can tell you if you order thru Amazon you are better off if there is a problem .<br /><br />I did however get a chance to check these hearing aids out and in my opinion they were only moderately decent. While they most certainly did amplify as promised.....they amplify everything! So background noise, hums, and anything in the area gets louder.  The lack of any filters or tone modification makes everything sound loud and like an old staticky transistor radio. They amplified zero bottom end frequency which made everything sound terribly unnatural. The manual was a bit cheesy and was obviously a poor translation to english attempt.<br /><br />While my hearing deficit I believe is more tinnitus driven than anything else, I felt moderate amplification would help my a bit and was a bit disappointed with these.  However...for the modest cost they could be a great value to someone that needs straight volume boosting and is impartial to the lack of frequencies below the 1000 hz range.<br /><br />Based on their good replies to me emails and return policy, I will look into their other products that may be better for filtering out background noise. The website really gives no information on the types of filtering options for the digital devices so I am a bit unsure about reordering and trying the better versions
Rating: 3 stars