Excellent Choice
I purchased this chair as a gift for my wife to help her ease the daily stresses of dealing with work and the kids.  We had been looking at similar chairs at Brookstone for over a year now and could not make our minds as to which of their units we should purchase.  When I saw this unit on line I decided to give a try and I'm glad I did.  The chair performs as well if not better than the high end units available at retail outlets and compared to the outlets, this chair is a bargain.  Within a few hours of my order the chair was shipped.  No tracking information was provided, however, the shipping company did call in advance of the delivery.  As mentioned in the other review(s) the chair is heavy and it is also bulky.  You need to give serious thought to where the chair will be installed.  Given the bulk and the weight, we had to settle for the basement in our house and that was a serious workout by itself.  This is a quality chair and I highly recommend it to anyone that is in the market for a massage chair.  The documentation is a little bit on the flimsy side, but after a few trials you get the hang of the chair operation.
Rating: 5 stars