bad product bad customer service
You can't lean back in a relaxed position and use the product (it's a massager but the instructions say not to lean back on it, and it's bulky just not relaxing).  and the massagers were spaced in a way that just didn't work., were uncomfortable, hard, and hard to position at tension spots.  i'm overweight, and it didn't attach the way it was supposed to, but i don't think it would work well anyway.  I explained the issue and they offered to give me "half my money back" and i could gift it to somebody.  that wasn't satisfactory to me, and i told them that, and never heard back, never got any money.  i picked this brand because i liked a different product, but i'll never buy this brand again.
Rating: 1 stars