Custimer Service Execellence
I freaking love this brush and every morning when it only takes me 10min to straighten my hair instead of 20-25 I get super happy...and then after owning it 37 days (7 days past the 30 day return date policy) it just stopped working. I plugged in in and it was just dead-no lights, no power, no more happy- and considering it was one of the pricier models- I am super disappointed 😩<br />Updated- I emailed the company and they immediately responded. They were extremely apologetic and offered resolution without any hassle. They assured me this is not a common issue and A replacement is en route as we speak- even though I was disappointed and unsure the quality was reliable-the customer service is Stellar and they definitely deserve loyalty from me as a customer.
Rating: 5 stars