Low quality limited use scooter
In full disclosure, I purchased this exact scooter elsewhere and this rating doesn’t reflect on any particular seller.<br /><br />The GOOD: comes with better than average options, if you are going to purchase a Ventura, the DLX worth the upgrade. The hi-back seat is heavy but fully adjustable and among the best I’ve seen on a scooter.<br /><br />The BAD:  1) this is strictly an outdoor scooter, the huge 53” turning radius is larger than many 4-wheel scooters and is of little value in a home, or even a store or shop. 2) Dismantling this scooter for transport is a pain, regardless of what the manufacturer indicates, so unless it can be transported in one piece you can assume it isn’t going anywhere. 3) Parts for this scooter are beyond ridiculous and can take weeks/months to arrive from overseas. For example, $87 for a plastic basket, $145 for a wheel, $620 for a seat, $125 for a seat pedestal (broken on every Ventura I’ve ever seen)...you get the picture.  4) Drive’s description of the the dual-hand tiller control is VERY misleading, it is just a simple right hand control that is not mirrored on the left side. To go forward, the user pulls down on the right tiller handle and pushes up for reverse. However, for those users who must use their left hand, those controls are the opposite which is extremely uncomfortable at any distance. Drive customer service, which is poor at best, states the scooter must be taken to a particular service center for reprogramming (at the customer’s expense) and suggested 2 centers that were within 50 miles: however, neither was aware of that particular programming. 5) documentation is very poor, not detailed and not always accurate. After several wasted hours I finally called Drive CS who had an updated bulletin they were able to send me, but why does a customer have waste their time because Drive chooses not to include valuable updated information with the original documentation....or update the owner’s manual?  6) the overall quality, except for the seat, is average at best and does not support the exaggerated price. Unless a person is looking for a dedicated outdoor scooter that doesn’t need to be dismantled, look elsewhere. If so, look carefully.
Rating: 2 stars