works, but not all features are as they claim.
The ratcheting mode doesn't work at all. The buttons on the handle are useless so that's why I knocked it down to 3 stars.  It's ok for just picking something up with you holding the pressure. If  you are buying this, STRICTLY for picking things up that are below your arm it is ok.<br />Unfortunately, I bought this to wipe down things i can't reach or to pick up things over my head.  Can't clean cobwebs, can't wipe counter corners,  because it never stops trying to fold while you are attempting to use it. I need something that locks open.<br />editing to add due to the email sent to me. I watched the video multiple times.  Paused in spots to ensure i was doing everything correctly.  It will not lock.  So, perhaps my item is defective, but is out of the return window now.  Including pictures.<br />P.S.  my product does NOT have a light on it. I don't get where another reviewer was touting that as a bonus.
Rating: 3 stars