Save your money, save your time, save your sanity. Don't buy this scale.
I received the scale yesterday. It took me hours to set up. Hours I will never get back. I thought it was finally set up, I got on it and saw the dreaded: &#34;Sensing, Step Off, Thinking, ERR&#34;! After some more fiddling nothing changed. I contacted Fitbit support and to their credit they got back to me pretty quickly. Their advice was, shall I say, a little flimsy:<br /><br />Please make sure of the following:<br />1. You've removed the batteries for at least 10 seconds, and then reinserted them.<br />2. Your scale is placed on an even, hard surface such as tile or a hardwood floor.<br />3. You are standing still on the scale.<br /><br />Needless to say that didn't work. I emailed again and again, quick response. They reviewed my case and have determined that my scale needs to be replaced. I decided I do not want another scale with a 75% chance that it won't work, and I would be better off with the $110 in my pocket. The scale is on its way back to amazon.com.<br /><br />What I don't understand is that this issue seems to be prevalent and going on for a long time. Why are they still selling these things when they should be pulling them from the market and figuring out what is wrong with them? Save your money and your time, don't buy it.
Rating: 1 stars