it was leaking so bad where the hoses connect to the cooling pad I ...
I ordered this product ahead of a scheduled knee replacement so I would have it when I went to the hospital. I started using it after my surgery on October 24th and by the time I got out on November 8th, it was leaking so bad where the hoses connect to the cooling pad I could no longer use it. I tried contacting the seller about it but I got no reply because of a 30 day no return policy I guess. It was great when it worked and I don't regret buying it but it seems like they would at least stand behind their product. Great product but bad customer service!
Rating: 1 stars