Product great, packaging not so much!
I bought this for my cat rescue, live the product, but not the container it was shipped in.  So I tried to open it and the lid wouldn't budge!  I tried everything I could think of, including asking 4 others to get the lid off, no luck.  I called the company that makes it, and she acted like I was stupid!  Telling me to try the same things I did already.  Next I called the company and she said that it just twists off, which it wasn't.  She told me she would call me back.  So the next day I get a voicemail from her telling me that it should open and I should try the same things I already told her I did.  Ok so the next thing I did was take a knife and hammer to break it open.  It was glued shut!  So now I have a 2and 1/2 gallon jug with no lid!  Great!  So I had to buy gallon jugs to store it in!  What a joke!
Rating: 1 stars