Similar - but different - Products
This product, &#34;Nupercanial Hemorrhoid & Topical Analgesic Ointment&#34;, is manufactured by Novartis Consumer Health, (at 800-452-0051). However, (and apparently), this company no longer exists and/or is no longer manufacturing this product in its original formulation. Novartis Consumer Health - the manufacturer of the 'older' version of this product - was either bought up/merged/or partnered with GSK, (i.e., GlaxoSmithKline at 888-825-5249). They in turn, either sold this product line, or transferred this product line, and the rights to this product line or it's brand name, to another company called Ducere Pharma, (according to GSK's consumer customer service). GSK then graciously transferred my call to Ducere Phama customer service, (at 800-790-6417) to answer my questions about this product. Once there, I was told by them that the 'older' version of this product, &#34;Nupercanial Hemorrhoid & Topical Analgesic Ointment&#34;, is no longer 'available' through them, but that they are marketing &#34;Nuper-Canial Hemorrhoidal Ointment&#34; as it's replacement. Please NOTE that there is NOT only a similarity in the name here, (between these two products), but their boxes look very similar, as they use most of the same colors and/or lettering on their respective boxes. Also of note, is that the 'older' product box is designed to be marketed laying down horizontally, while the 'newer' product box is designed to be displayed standing vertically. (Please see my attached photos). However, the ingredients INSIDE of these product is - while similar in it's intent - does, in fact, differ from each other. The 'older' product was more of a yellowish-white 'cream' and the 'newer' product is more of a clear-ish 'ointment'. While the newer product may contain some of the older product ingredients, it definitely - in this consumer's opinion - does NOT work the same OR as good. (I found this out from personal use and also by researching other Internet reviews of this 'newer' product). The attached photos, (of the two different product's boxes), should enlighten you as to which of these two products you will be getting with your order.
Rating: 2 stars