Horrible customer service
I purchased this unit directly from the company and I am pretty happy with the way it performs, when it worked.  But my unit failed after about 2 weeks. I contacted the company and they said they would send a replacement under warranty. But 3 1/2 months later it has still not arrived even though I have sent over 10 emails and phone calls. One excuse after another. I will never purchase another product from them.
Rating: 2 stars