Make sure all parts work
I ordered this light weight collator to use since I had reconstruction of my Achilles's tendon and removal of a bone spur on my heel.  I have a lovely one already, but it is heavy so I wanted to have one that my older friends could lift out of the trunk of my car.  I currently have a cast which is non-weight-bearing.  The rollator arrived, and a friend managed to get it out of the box so we could see it.  There was a metal bar on one side of the rollator that would not stay tight  and straight when assembled.  She returned it to the box, and I wrote a message asking to either be sent a new part or to return the rollator for a working replacement.  I was asked to take pictures of the rollator and the part that was not functioning properly.  I eventually had to call my son to come and see what he could do, and he managed to get the bar to stay taunt when the item was to be used.  I was frustrated, because you have two 70 plus year old ladies trying to figure out what was wrong with it....which then meant we were going to have to figure out how to get it out of the box again.  I decided to keep it after all the hassle, and after my son managed to make it work.  I am still in a wheelchair, knee scooter or a metal walker for short distances.  I have not used it yet.
Rating: 3 stars