which I could easily forgive if they replaced it
Was missing one of the silicone protectors when it came, which I could easily forgive if they replaced it, but I didn't think it was worth the trouble.  I tried it before deciding to return it.  I didn't save me any time over a traditional straightener.  My biggest complaint is that the temperature control buttons are exactly where you would rest your thumb, so each time you grab the tool to use it, you end up changing the temperature.
Rating: 3 stars