two of the cartridges snapped off and I couldn't get swab out
At first, I just chalked this up to a loss and a lesson learned; however, I decided to write you and let you know so that you are aware of the problem, and can work to correct it.  Maybe, even though I have incurred a whole day's pay loss, you can improve so someone else will not.<br />Two of the "whitening" cartridges snapped off, and I could not ever get them open.  Therefore, not only did I not get to use two of the cartridges, that affected the ENTIRE process of not whitening my teeth sufficiently.  I am very disappointed.  I did not start to use this product in time to return it; I saved it until I started interviewing for a job, which was a few weeks ago.  Please try and rectify this issue with the opening of the product so that this disappointment and loss of money does not happen to someone else.  Thank you.
Rating: 1 stars