Great when it worked but now a piece of junk
Worked great initially. Loved the auto sync with my Fitbit dashboard. Several months into use, right after end of warranty, started to give a THINKING, then ERR message every time I step on it. Reset etc doesn’t change anything; trust me I’ve tried everything. Turns out a google search reports that this is a common problem with the Fitbit aria and there’s no solution. Fitbit customer support was lousy: they refused to exchange the unit (days after end of warranty) and didn’t offer any help. They must know of this common problem by leave their customers hanging. I will continue using my tracker but strongly recommend against this scale. There are cheaper alternatives that sync with Fitbit and are far more reliable. Shame on Fitbit for this one.
Rating: 1 stars