Updated - stoppped working after about a week but good support
Update - After about a week of use, one morning I had nice warm lotion and that afternoon it was room temperature.  I can still set the temperature I want and all buttons appear to function properly, but it no longer heats. I've tried turning it off and back on as well as fully unplugging it from the outlet for several hours and no luck.  I contacted the seller and within hours they contacted me to start working on resolving the issue and sent me a replacement unit which is working well.<br /><br />This was kind of an impulse buy after a visit to a dayspa... but oh my, having heated lotion at home is really addictive.  I like that this one came with 2 bottles so you can quickly change between lotion and body oil or anything else, but I haven't really found a spot to get more bottles if desired. The timer feature is nice, but realistically I just leave it on all the time and enjoy warm lotion throughout the day.
Rating: 4 stars