I was surprised and disappointed, since this brush received such great reviews and ...
After 4 passes thru my medium weight chin length hair, carefully following product instruction  the outer row of bristles bent outward. The temperature was set at 350 degrees. I was surprised and disappointed, since this brush received such great reviews and ratings.<br />UPDATE: Fantastic customer service. I was contacted immediately after my original review. Apalus truly seems to care about the the products they sell. They are not only concerned about the quality of their products but also product development. Their customer service representative was courteous, and the replacement arrived within a short period of time. I am completely satisfied with the replacement brush they sent.
Rating: 5 stars