Easy to use kit - lacking in customer service
Product itself is great! This company lacks a good customer service team though. After unsuccessful attempts to register the product online over a few days, it turns out the company was having issues w/hotmail and compatibility. I called them, left a message - no call back. Tried this twice. Finally was able to get in touch with someone who explained the hotmail blacklist issue. We then sent off the samples and received the results within the timeframe they promised. Great product - just need better service!
Rating: 4 stars