First class service and high quality product
This starts with a great product, which I had not previously ever used, but went beyond just that. I've worked in customer service for about 20 years so I'm not easily impressed with canned responses and automated emails. Not only did I receive a personal message from the vendor after ordering, I also received a follow up the day my order arrived thanking me and letting me know if to reach out if I was dissatisfied in any way with the product. I was not, it worked extremely well for my need, better than expected at that. I wish more vendors operated this way, it was so very refreshing.
Rating: 5 stars