I was upset because I really like the concept of the product
The original system I ordered developed a leak after 2 months.  I was upset because I really like the concept of the product.  It is comfortable and convenient to use and to empty.  I contacted Amazon and to my delight, they replaced the item with a new one.  I am happy to have had it replaced quickly.  I realize sometimes items can develop issues, but when those issues are addressed readily and satisfactorily, it makes for a very happy customer.
Rating: 5 stars