Great customer service!
This product was faulty.  The controller broke after less than a week, and it did not come with an instruction manual.  The heat wasn’t evenly distributed and it had a tendency to slide around.<br />Update:  At first the seller didn’t respond to my email, but then they finally got back to me and are sending me a new heating pad free of charge!!!  They’ve bent over backwards to accommodate me.  This seller is the real deal!  If you have any problems with their product, contact them, they’ll assist you!
Rating: 5 stars