Awesome scale, keeps me motivated, Awesome customer service from Fitbit, I will remain a fan
It's very slick, sync's across my home network and links to fitbit dashboard. Setting it up is a little tricky if you're not one to read directions carefully. Sadly though after the batteries that were included died and replaced I wasn't able to ever get the unit to synch again. The folks at Fitibit were really great at helping me trying to troubleshoot the issue. I got the sense that they're were really trying to be helpful. And not like so many other businesses that oftentimes dump you off to tech support hoping that the end user will get frustrated enough simply to give up. The folks at Fitibit seem genuinely interested in resolving the issues and more importantly are actually concerned about their customers.I believe that this issue is the result of the automatic software update. After getting no where with the troubleshooting, Fitbit is providing a replacement. How awesome is that? I truly hope that this company remains so committed to their customers.
Rating: 5 stars