Could be better
I have  this kink somewhere in from my shoulder to my neck and I can't find the target area to self massage. I used heated device somewhere in between but still could not alleviate my pain. I saw this and took a gamble and tried it. First of all, I don't see where in the description that it is either soft or hard, but it's definitely hard. I used this on my bed but not on a pillow. I moved to where I think it will alleviate the pain, it is hard enough to put some pressure against my muscles. Which would make sense that this is hard plastic if you need that pressure against your muscle. I was on this 10 - 15 minutes, it did felt like it helped a bit, but I still feel this unbearable pain. I might give this a try a few more times. It seems like it does work if you really need pressure against certain areas from your shoulder to the neck. It is definitely not something to lay on for a long period of time. Take a good look at the picture of the product to determine if it will get to the target of your issue before buying.
Rating: 3 stars