Ok.
The shoulder wrap works ok.  Only issue I have is the ice pack for it is on the smaller side.  When looking at the wrap I thought it would cover more of your shoulder and upper arm.  This one just has a smaller ice pack that covers outside of upper arm and barely on to my shoulder and I'm only 5'9&#34;, 170 lbs.  For larger people it won't cover much.<br />An update to my review.  The company reached out to me after reading my review and was outstanding in offering to remedy my situation since I wasn't 100% satisfied with the shoulder wrap.  Their customer service is excellent in making sure the buyer is happy with their product.  It's nice to see a company with such good customer service nowadays.
Rating: 5 stars