I know, lets warranty our product but then make it impossible for anyone to contact us or get parts. Brilliant!
Purchased in December 2014. Constant battle to keep it together. The screws back out so every now and then you here a tink sound and the arm falls off or the chair flops sideways and you have to find the screw and put it back in. Tightening really well does nothing. Second, it broke about two weeks ago. The paddle controller gets really hot in the middle and the chair does nothing. I contacted Comfort Products looking for  replacement controller. I have gotten no reply.<br /><br />TL;DR : Spent $250 on this chair that the screws fall out of constantly and now after owning it 6 months is completely dead because the controller burned out and I can't fin any parts for it, hell I can't even get the manufacture to talk to me to get a warranty repair.
Rating: 1 stars