Construction and materials seemed like good quality
I purchased and received the mat and it seemed ok. Construction and materials seemed like good quality. After 2 weeks the item quit working. I emailed the company according to the warranty directions. They quickly sent me a replacement. After 2 weeks (through most of which the item was not in use) the mat would not start again. I again emailed the manufacturer. I was told that they could only send me a replacement again or opt to buy a nicer mat. No refunds because I had purchased through Amazon. Because it had taken time to receive the package from them, by the time the second mat quit working, it was too late to get a refund through Amazon. Luckily, I was able to get a hold of an Amazon operator and will receive a refund as soon as they receive the item. Such a run around from the manufacturer and email communications have seemed agressive. Thank heavens for Amazon's helpfulness.
Rating: 1 stars