Hopefully Apple (or Google) will buy this company and improve the hardware experience...
Wow...which engineer dropped the ball on this product?  Users are unable to reset the scale to factory settings rendering the scale useless if you ever need to update it for anything (like adding family members who want to use it)...see actual customer service response below:<br /><br />&#34;We're sorry for the delayed response. We appreciate your patience as we manage a high volume of email contacts.<br /><br />We'll be glad to answer your question about how to factory reset your Aria scale and then re-install users.<br /><br />We're sorry to inform you that at this moment we don't have an option to reset your Aria scale to zero.<br /><br />There's a button on the back side of the scale, but we don't recommend to use it to factory reset the Aria.<br /><br />According to your Fitbit account, your Aria scale is no longer paired to it. Let us know if you need assistance to reconnect your Aria.<br /><br />Don't hesitate to get back in touch with any questions or concerns you may have about your Aria scale.<br /><br />Sincerely,<br />Pablo V and the Fitbit Team &#34;
Rating: 1 stars