Broke in less than a week
I received January 3d. I used daily to help the pain I have in neck and back. Started out good , but only 6 days later heat is not as warm, and I heard a rattling, so I unzipped the zipper and the a few that holds the node in fell out and I had to reassemble. It still feels loud and likely will break again.No phone # for customers to call.
Rating: 1 stars