Good Scale, Fantastic Customer Service
Overall this scale performs very well.  Weight and body fat measurements work as expected.  Results are posted and tracked through Fitbit.  Generally, the technology (specifically the user interface) is relatively new.  Fitbit does an admiral job of making the product friendly, however, because of the changing landscape of technology, it seems to be just off the bullseye, but I want to reiterate, this is a very good product.  Normally, I would give it 4 starts because it isn't &#34;perfect&#34;, however, because of the quality of Fitbit's customer service, I'm throwing in an extra star.  Recently (last month) my scale died.  I've owned the scale for two years.  The display no long shows text or icons.  When I step on the scale the backlight comes on.  That's all.<br /><br />To make a longer story short, I contacted customer support.  I emailed my receipt.  My scale was within the warranty period. Fitbit fully replaced my scale with no charges.  No service fee, no charge for shipping, nothing out of pocket.  I couldn't be more pleased.  Thanks for great service.
Rating: 5 stars