Torture machine!  Liked the older version a lot - this one is not only not as good but just plain AWFUL!
I had bought their other massage chair and it arrived a bit scuffed up and customer service was -- none.  But I liked it so much I ordered this one for my office.  It doesn't seem to accurately measure your body and can be EXTREMELY PAINFUL.  Manual settings and controller don't seem to function and are confusion.  No timer either.  Get the cheaper one.  Much better and $100 less.  This is a torture machine!
Rating: 1 stars