Disgusted I turned them off and used my cheap practice ...
I purchased this set of visual poi to use at a Bassnectar concert on New Years Eve.<br /><br />Shipping too almost a month as it came from New Zealand, further there was no tracking available on the shipment, though it did come in a day or two early.  Luckily I ordered them about 3 months out so no worries.<br /><br />When I pulled them out New Years Eve I put in some fresh batteries as I didn't have a lot of faith in the &#34;Home of Poi&#34; batteries that come included and took off to see Bassnectar.  About 5 minutes after turning them on, one of my poi turned off, so I go to turn it back on and nothing.  Pulled the batteries out put them back in and they relit except the bottom most LEDs (Farthest from the tether), so I figured I had a short.  Pulled them back apart and made sure all the wiring was connected, put them back together and miracle of miracles all the lights turned back on....for another 5 minutes...until the bottom LED's went out again....followed shortly by the rest of the LED's in that case.  Disgusted I turned them off and used my cheap practice set.<br /><br />When contacting customer service to see about an exchange, I was told to disassemble the poi and make sure all the wiring was tight.  That was the end of the conversation, when paying over $100 dollars for a poi set I expect them to work as intended for more than 5 minutes.  I turned around and bought some Podpoi from Flowtoys and have never been happier, they may very well be my most favored possession...and they come with a lifetime warranty.<br /><br />Home of Poi your customer service is abysmal.
Rating: 1 stars