Product needs a clearer warning
While the product itself does a very good job of cleaning, the manufacturer should be on notice that it needs to do a better job of distinguishing its product from the typical all-in-one lens cleaners and warning newcomers to its product of the potential dangers of assuming it is the same, unless it is fine with injuring new customers.<br /><br />For a start, the bottle and box it comes in should be a different size and shape, just to get the message across, this is a DIFFERENT product that yoru typical lens cleaner and the instructions MUST be followed or severe eye injury may occur.  If packaged the same as the others, the manufacturer can assume that the customer will not read the instructions, because who knows, the person using the product might be extremely exhausted or drunk or whatever, and not think twice about popping the lenses with this solution in the old case.  For myself, I had originally opted to use my old case, because the case that came with it requires much more solution, and it seemed like a such a waste.  When I took out the second lens, I must have had a tiny bit of solution on my fingers because it burned -- I instantly knew it wasn't the same product, thankfully without causing damage.  I then read up on the product online, and about cases of new users who didn't read the label and ended up hurt.<br /><br />The first sentence on the label warns not to put it directly in your eye, or burning will occur; a similar sentence appears on the ordinary, much milder solution.  While the warning is in red, it would do nothing for those with red-green colorblindness -- additional signals are required.  The second sentence warns to use the product only with the special case provided.  That really should be the very first sentence and in huge, capital letters, explaining why this step is absolutely necessary.  The idea that the solution needs to be neutralized,and that the case must interact with the solution to neutralize it would be counter-intuitive to most new customers.  The majority of new users switching to this product from Complete or Renu, etc. will automatically assume that it can used the same way.<br /><br />While this product works very well, I am giving it one star to signal to the manufacturer that they need to do a much better job of warning new users and distinguishing their product.  The potential for injury for those who aren't vigilant is too great.<br /><br />UPDATE:  This morning, the hydrogen peroxide on the right contact lens did not neutralize properly, and it hurt badly.  I'm wearing glasses today as a precaution.  Usually when I open the case, the lens is on the convex bit of the case -- but this morning it was lodged on the concave portion.  Don't know if that makes a difference, but perhaps it was situatied in a way that made it less accessible to getting neutralized.  Guess that must have been it since the left lens was fine.
Rating: 1 stars