BUYER BEWARE!!  Useless, expensive junk
I originally liked the Aria scale, but for $130, I would have expected it to last more than 3 years.  I began having an error message last year with it and just thought it was bad batteries.  After replacing the batteries many times, resetting it, and even speaking with Fitbit customer service, I find out that it's completely nonfunctional.  And I'm not the only one to have this experience.  Just google "Fitbit Aria Err message" and you'll see that MANY users have encountered the same problem.  Upon contacting Fitbit, I was told that there was nothing they could do and it's out of warranty so I'll need to purchase another scale.  Seriously?!?  Who buys multiple $130 scales if it's just going to end up malfunctioning again after the warranty has expired?  When I asked if I could expect some sort of credit towards the purchase of a new device, I was told "that is not our policy and you could always be on the lookout for a sale on the devices".  This is retched customer service!!  I have been an extremely loyal Fitbit customer, having bought many devices, not only for myself, but for family members too.  I will not be buying another Fitbit product.  Buyer beware!!  I think they need a little perspective that if it weren't for their customers, they wouldn't have a company.
Rating: 1 stars