Great Customer Service!
I like the size of this styler and the fact that it is not a true brush but is more of a comb so it can get closer to the scalp. Unfortunately, it doesn't stay on consistently. I first thought I was inadvertently turning the iron off by touching the on-off button without realizing it, but sadly, it had a mind of its own. When it works, it is great, but I have to keep turning it on during the time I am styling my hair. I should have returned it. Much to my surprise, the seller contacted me after the return date to replace the item or issue a full refund. Since I like the styler a lot and the fact that it is more of a comb rather than a brush and less damaging to my hair, I will try a replacement as it is a very nice hairstyler.
Rating: 4 stars