Extra-hard bristles misrepresented as "sensitive"
I received a package of these super-hard bristled toothbrush heads for Philips Sonicare handles misrepresented as "sensitive," both on the package and in the Amazon listing. My wife tried one and it hurt her gums. I tried it after her and had to agree that this head has the hardest bristles I've ever experienced, too hard even for me.<br /><br />There's a note in the box indicating that I should contact the seller directly if not satisfied and get a refund directly.<br /><br />When a company lies about a product on Amazon, it's being pretty optimistic to hope it can keep Amazon and shoppers from learning the truth. Here's how it actually works: we return the product to Amazon with a note about why, and then post a review. I do hope Amazon pays attention and these guys are kicked of the site, at least eventually, but anyway, reader please be forewarned.<br /><br />Instead: I just received MorningGo soft bristled brushes to replace the scam brushes, and they are not only as soft as the Philips Sensitive heads were, but also very well made, looking nicer than the originals from Philips, and fitting the handle just as well. My wife is pleased. Honesty and attention to detail are where it's supposed to be at.
Rating: 1 stars