Caused T:Slim meltdown
I absolutely loved this case when I got it. So much so that I bought a second one.  But it caused serious issues with my t:slim & those issues contributed to serious medical emergencies.<br /><br />After I started using it, I began to have signal problems between my T:Slim & my Dex.  I had only been using this technology for about a week when this occurred. Because of being so new to this, I had no idea the case was the source of the problem.  Tandem had to swap out my T:Slim 2 times in about 4 weeks & then when it came time to do the 3rd warranty swap, I began to wonder if the silicone case had something to do with the problems. I put that new replacement in the original Tandem hard case with belt clip.... and guess what..... no signal problems. My t:slim also never felt overly warm like it did in the silicone case. If the T:slim is not in a case or is in it's original case, you will see some small dots near the plug cover on the back. Those get covered up when the silicone case is in use. I believe those being covered up are what caused me so many problems.  With having gone through so many warranty replacements & now my t:slim is in it's original case with no problems, I have suggested that Tandem Help Desk consider adding a question about the case being used when troubleshooting device problems.<br /><br />I wish I could swap the silicone cases I bought for insulin vial covers.... but I am past the Amazon return date & it would be unfair to ask this of either Amazon or the manufacturer.
Rating: 1 stars