Operational mess
Aria scale has been a disaster for us all along. First We order it 3 weeks back and nothing happens, we had to inquire. Then we got a message saying that order was `lost' in some glitch. We were asked to cancel order and do a re order, though this time the scale came fast, it wouldn't setup. We do software for a living and could understand basic information easily, its just that the device is malfunctioning. Note that device came from returns centers, so I get it now, since you don't have any functioning devices you sent us a bad one to keep our mouths shut. So after again contacting twice and getting generic useless responses, today you mail us to give a time to call. Guess what we should call you between 9-5 M-F?? Don't you think we have a job or do you expect us to take a break because of your bad device? I know what will happen, we will call you and say that you so sorry and all that crap. Then you ask us to return it and may be perhaps you will send a functioning device.
Rating: 1 stars