This is a good lamp when it works
This is a good lamp when it works.  15 months into service, the ballast failed and the lamp would go on and off.  Verilux was very good about extending my 12 month warranty to cover the issue.  They offered me a new lamp for a discounted price of $76.00, or I could return the defective lamp, at my expense,  for a new one. $47 later, with box and USPS shipping, I returned the defective lamp.  My guess is that most people won't pay that kind of money and just trash the lamp in disgust. That option did cross my mind.  So I am awaiting the new lamp, and hoping it will be indeed New and not a refurbished model.  Am I happy with this company--NO.. Their service is designed to discourage returns, even when they sell a defective product. If this next lamp fails, I am done with this company.  And we haven't even got to their $20 light bulbs yet.
Rating: 2 stars