My family likes the chair, I had one that did a better job with width adjustment...this is my only concern.
Great chair but the feet rollers are a little rough on the tootsies!  The neck does not get a good shiatsu type massage....you have to push way back into the headrest to get somewhat of a neck massage.  The adjustment for width does not seem to work or does not give that option so the track can be adjusted as it moves up and down the back..
Rating: 4 stars