Something changed
My husband purchased the LifeStation with fall detection in 2019 and he experienced excellent service from the device for two years.  We would test periodically and the responders were always polite and concerned.  Sometimes he would simply sit down too hard in his chair and they would call to see if he was alright.  Then, he took a fall on ice in Dec. 2021 and his device did not come on automatically.  He pushed to button and nothing happened. He was home alone and had to stay on the ice 20 minutes before he was able to pull himself up.  We contacted the company and they told us it had not worked since April of that year -- that we were supposed to test it monthly to ensure it was working.  This did not set well with us, but we kept the unit.  Now it tells us periodically that it is not working due to poor cell reception, however, we have excellent cell reception.  We are returning it, because it does us no good if we cannot depend on it.  Not sure what has changed, but something has, and not for the better.
Rating: 3 stars