Great, when it works
I bought this chair back in December as a Christmas gift. A month ago (March) the controller stopped working, which made me unable to control the back massagers--all other massagers worked fine though.<br />I contacted the company because of the warranty. I received a quick response and was sent a new controller within a few days. When I went to plug in the controller it did not work. It wouldn't even turn the chair on or off,  no functionality what so ever. I contacted the company again and then sent yet another replacement. Again this controller was malfunctioning allowing for some control but still not for the back. I'm currently waiting on a third replacement controller.<br />When the chair works it is great!  The heat function is warm, but not too hot allowing for muscle relaxation. The various massaging speeds allow for personalization for all to enjoy.<br />I am hoping that my problem is soon resolved and I can get back to using my chair again!
Rating: 3 stars