I still have not got my white wires...
Whoever called me is not trained in mitigating situations.  You do offer a person something and then take it back.  He asked me if there was anything I needed and i said no I have already bought everything I needed and he offered me two packs of circled pads.  I said if he were to send me the pads then I want the big ones so he tells me those were more expensive and he will send one pack and drop ship my white wires.  I specified this bc I ordered specifically from them bc they were white and others advertised red and black ones.  Within two days I received the wires and they were black and red.  And, I let him know.  He had already was making the effort to send the pads and new wires which I would have adjusted my comments.  I think the reason it took 2-3 weeks is he put 30 cents postage on a sm manila envelope.  We are in the same state.  The pads came within 1-3 days bc he put 70 cents on the postage.  He said the wires were going to be dropped shipped.  And, they were black,  He kept emphasizing for me to delete the survey and I told him I would adjust it accordingly not delete it.  So, he sends me a msg stating that he was going to send me the white wires straight from the distributor and for me to put the black wires in the return envelope and I said fine but I did use them already.  I NEVER RECEIVED MY WHITE WIRES EVEN AS OF YET!  The pads was a courtesy bc of the delay but were so thin and poor quality and I am kind of offended that he hounded me to delete the survey rather then be concerned that I get what I ordered.  Its offensive.  You want a good genuine effort to receive what you think you ordered.  Not someone trying to buy you and send you some cheap pads to make you delete a survey that was sent to me via email and I marked what was true.  I wouldn't have worried about it if I didn't get the email.  If it was the wrong color I would have contacted him and let him know and let him mitigate the situation before I give him a poor survey.  But he called me to tell me it effects his business.  But of course it does...so do it right the next time and stop being so cheap on the postage.  I mean 30 cents or a manilla envelope when a stamp is like 46 cents or somewhere around there.  So of course its going take 2-3 weeks.  Hes lucky they didn't just return it to him.  Do your business right and you will get good surveys.  You can't demand it.  If he behaved more of a more genuine way of trying to mitigate the situation then I would have adjusted the survey and said hey he appeared to make a mistake on the postage and it was late but he was nice enough to send me some pads.  I can't even say that bc he wasn't nice enough to do that and he offered me two packages and he sent me one with two very thin pads.  I had previously, during the same time I ordered the wires had ordered 40 square small pads, 10 packs of four of better quality for $14.95.  The pads he sent seem to be half of a package bc it contained two (maybe bc they were bigger) but they were thin and of cheap quality.  I can feel the wire.  He blew my phone where I asked him just to email me.  His only concern was the survey;  I have yet to receive my white wires.  But, with this guy, its almost not worth dealing with.  Or, maybe I will email him.  He told me that he was going to send the white wires (3rd try) and for me to place the black wires in there.  I said I used them already but of course I will send them back when I get the white wires.  They never came.  He doesn't seem like a person who should be doing any type of business or the type to keep his word.  And, it was a headache dealing with him over as he said &#34;$8.00 wires&#34;.  And, everytime he called he would reiterate that he had sent me a package of large pads, two sets of bifurcating wires, and he will be sending the white wires.  Every call was like that and meant to be stamped in my head that he sent me these things I didn't care to have but the white wires pictured above that I had ordered.  Thats all I wanted and all I needed and I still have yet to receive them.  I ordered them from this company specifically bc they were white and they were more expensive then the other ones and thats why I ordered them from him bc they were white bc my wires were white.  And, I am OCD about things matching and I specified that I wear it outside of the house and like it to be subtle.  Not looking like I was hooked up to a bomb.  It was an awful experience even though the guy seem to make an effort.  His effort created more chaos then i needed from ordered mere wires.  Its got to be one of my worst experience and I still want my white wires and I'm not even sure when I have time to purse it bc he's going to make an ordeal out of it or possibly he doesn't even have them in white.  He even said he needed to change the advertisement...and I hope he did bc thats false advertising.  A lot of people like to color coordinate, otherwise its all the same and I would have chose the cheaper ones.  I have been to the manufacturing plants in China and I got three degrees and a business major and grew up in an entrepreneural family.  It sucks to deal with people like this.  I'm not looking forward in trying to pursue what I ordered.
Rating: 1 stars