It has improved
I see there are a lot of poor reviews on here, but I’m here to say that it has improved. The instructions are a bit hard to read as the pictures are very small but there is a QR code that takes you to a YouTube video that is very helpful in putting it together. It doesn’t match exactly as the product was upgraded from the time of the video but overall I really like it. It is BERY COMFORTABLE. The softness of the material is amazing and I like that you can “get out of it” with a simple release of the Velcro so it gives me confidence and helps me relax. Bought it for my husband but I will probably get more use out of it than he will. I’d say 4 stars. The instructions on paper can still get improvement (where you don’t need a magnifying glass to figure out what’s happening in the picture).
Rating: 4 stars