Great design. Shabby quality control. They don’t seem to learn from their mistakes.
I bought the scooter from Enhancemobility not Amazon. I love love love the design. Right off the bat, the battery would not reach full chparge and one of the little wheels was bent preventing it from standing on its back.  However the battery was the big deal.  After many calls to the company and letting the battery charge for days like they asked, they finally agreed to send out a technician with a wheel, battery, and by that time the tiller had come loose.  I waited for weeks and finally took the scooter to my mechanic and he fixed the tiller and wheel, but I still drove with this battery whose charge I was uncertain of.  But it seemed ok, not anywhere near the range as advertised. But very serviceable. At some point the battery began to show full charge for a few seconds when powered up, so I was pleased and began to use the scooter more. Also the regenerative braking system began to light the 3rd charge light on the battery indicator, so I was convinced the battery was as charged as it was going to get.<br />Yesterday January 1, 2019, I took the scooter to the park and used a ramp to get to a grove. Very easy grade. On the way back up, the scooter performed very well as I took it slowly up the ramp.  The battery never degraded, the charge indicator held steady at the middle setting. 2/3rds up the ramp the scooter stopped accompanying a burning smell. I pushed the scooter  the ramp and to the car, placed it upright and touched the motor. It was VERY hot. I don’t think the 160W motor is powerful enough. I have had other scooter with 300 and 350 Watt motors that never did this. Out of money for something I’ve only had a few months.<br /><br />More to the story. Enhance sent me a new scooter!!  It behaves totally differently. The battery problem I had is gone, and the scooter handles ramps and little inclines smoothly.  The other little annoyances are not with this scooter.  I am going say I got a lemon. That makes sense to me, since they still have QA issues. My new scooter was almost perfect, but there was no air in the tires, and one of the tires requires a 90° fitting to check or put air in the tire because the valve stem is tight against the rim. Something they may have discovered if they had put air in the tires. Also try finding a 90° fitting on a air pump at a gas station.<br /><br />So I am bumping them to 3 star for the product.<br /><br />Hey. Remember the tire problem on the new scooter?  Well that tire kept on leaking. It went flat at a plant store in Michigan. I noticed the battery losing power sooner than usual, but not the tire. I mean the battery was fresh, and previously I had put miles on it before this charge, so I thought something was wrong. I headed out of the store when the scooter stopped and that burning smell returned. Aren’t these motors fused?!!!  My friends travel scooter stops when the motor gets overheated and makes you wait until it’s cooled off.  I guess the bad tired caused the motor to overwork, and it burned up. The second burned up motor in less than 6 months. Got to get off this ride for good.
Rating: 1 stars