keeps falling off the belt clip
I've only been using my new pump for (almost) 2 days.  Day one was fine, except it's tough to clip on.  But then the next morning, the case separated from the clip while I was taking it off my belt.  Fine, I just swapped it to the vertical position, and went about my day.  That night, the case came off the clip no less than 4 times before I even fell asleep.  And continued to come off while I was at work this morning.<br /><br />To reiterate, the clip stayed clipped to my belt.  But the case does not stay locked to the clip.  And one area of Tandem support told me I have one free replacement, but I needed to call this other number where they told me only the pump is under warranty...though I eventually did get them to send me a replacement.<br /><br />Other thoughts:<br />  they need to take notes from Medtronic.  I hate their sensors, which is why I switched.  But they did give you a good belt clip (with free replacements), which had a hinge on it so you could use your pump w/o ever taking it off your belt.
Rating: 1 stars