Highly recommend.
I almost returned this amazing device! After receiving this product, I immediately put it to use and attached the air pumped onto the black cord. However, no matter how hard I tried to pump air into it, it wouldn't inflate! I thought this was cheap and broken already. Then, I realized.stupid me.you need to turn that metal button tight to keep the air from releasing. That's why it wouldn't work! And you're supposed to turn it the other way to loosen it if you want to release the air. I just wanted to let others know in case they thought they received a defect product. Anyways, I LOVE this device. The fabric feels soft on my neck and I do feel like it straightens my neck out so it feels less pressure on my shoulder area. I got one for my friend who recently got into a car accident and she absolutely loves it!
Rating: 5 stars