Huge disappointment
I've had this scale for 18 months and while it worked well for the first 9-12 months it is ultimately not worth the money or time with the company. It's simple to set up and if you are already using a Fitbit tracker and/or other Fitbit connected apps it's really fun to have weight and bmi stats automatically update. Unfortunately, much like my Fitbit flex, this was plagued with software issues. After the first set of batteries needed to be replaced it never worked well again, by the second replacement it has totally stopped working. It will not &#34;sense&#34; my weight and will not update weight to my app. It is totally disfunctional and will go to the dump today. I spent many emails back and forth with Fitbit. The customer service was pleasant in time but they never once offered to replace it or have me repurchase with a discount. They have a 1 year warranty and even though the issue is clearly technical, experienced by many in their help forums and not at all fixable they will not replace it. I spent the money on the scale, time via email and phone and ultimately purchased a very expensive one year scale. I did not think it should last a lifetime but certainly, more than a year. I'll be buying a digital scale elsewhere and will not purchase a Fitbit product again. Huge disappointment.
Rating: 1 stars