Underwhelmed - Updated 09/13/18 - Impressed with Customer Service
Updated: 09/13/18: After giving this product a 2-star rating and writing the review below, customer service reached out to me and offered a refund.  I purchased this product over two years ago in 2016.  Yes, I had high hopes that it would easily straighten my curly hair, but unfortunately, it did not.  My hair is very dry and course and VERY tightly curly - think Shirley temple and it's thick!  There is a lot of hair, so the brush did not perform for me the way I had expected or hoped.  This was of course disappointing.  Flash forward two years and I suddenly have the time to review the product - I do, but rather than ignore my one single review, this company went above and beyond especially given the time frame and made this customer very, very happy.  Regardless, that this product didn't work for me, I will be more apt to shop from this company again in future for other products simply due to their integrity and customer service.  Thank you very much Apalus.  Well done!<br /><br />The product came as advertised, but did not perform as advertised for this person's curly hair.  Even with the appropriate product to encourage straightening this product did not do anything but create frizz.  Excellent idea, but unfortunately poor execution.
Rating: 3 stars