Fantastic mushrooms, poor packaging, non-existent customer support
I purchased this product because of the integrity of the process in which these products are made.  I like that they don't include the mycelium and associated starch in their manufacturing.  I noticed a difference immediately with the look, color, taste, and smell (vs a previous brand that included the mycelium) as well as the effect I felt from taking it.  With my previous brand I took 1 tsp 2x per day, but this is much stronger and I had to cut the dosage in half to avoid some detoxing.  It definitely works and seems to be the best medicinal mushrooms I've come across.  This reishi is definitely more bitter than other brands, which makes sense since it appears to be the purest brand on the market.  I take a lot of herbs in hot water on an empty stomach, so I'm used to things not tasting good, so the bitterness doesn't bother me.  In fact, it reminds me of black coffee.  I knocked off one star for two reasons.  First, the packaging is some of the most difficult I've encountered.  It sounds like they are working on it, but in the meantime, be aware that you will have issues with closing the envelope and you will lose product via a powder vapor that occurs everytime you fuss with trying to open/close the product.  The second reason being there is no Customer Service phone number, which I am a stickler about.  I think all companies should offer their customers a chance to speak with them, even if it is only during limited hours.  Nonetheless, I completed the Contact Us form on their website and never heard back.  They said it would be a 48 hour turnaround, but it's been about a week and still no response.  So service is lacking entirely, but the product seems to be second to none, so for this reason alone, I will continue to purchase it.  I also work with a renowned herbalist and will be mentioning to her how great the Real Mushroom products are.
Rating: 4 stars