Feels nice to use
I have only had this for a few days, so my experience is limited.  It feels good to use and is sturdy enough to support a large head.  It helps my neck to relax and stretch out a little.  Definitely not as well as the traction machine at the chiropractor, but those things are very expensive and hard to travel with.  This is small and light enough to fit in a bag.  It is nice to have between chiropractor visits.
Rating: 4 stars