Looks can be deceiving.
I bought this as a Christmas gift for my father who has a bad back hoping it would help. While assembly is ok, it took about a hour to put together.  The chair itself is very light, the UPS women carried by herself form the truck, I was like " humm " It is lightly padded, the picture makes it looks thick and comphy, it really isn't. I'm 5'8" and my dad is 6'1".  My head doesn't touch the headrest, it's more suited for a small framed women who's about 5'4".  The massage feature works ok but not great.  It's now 8:14 am on Christmas morning and I'm embarrassed I gave this to him as a gift.  It's no way worth the price their asking, if it was $50 less then maybe it would be an ok office chair.  My plans was to put it in the living room but we decided it's going in the bedroom.  I would send it back but the thought of taking it apart and trying to stuff it in the box is not happening at the moment.  I hope this review helps future purchasers from making the same mistake I did.  This chair is best suited for an office chair and nothing else.
Rating: 2 stars