Revised Review
The first one of these I got was very low quality, and I returned it and believed that was it.  To my surprise, the company reached out to me, explaining that they had received a bad batch, and they wanted to make it right with a free replacement unit.  Ok, Im willing to give it a try.  The original unit wouldnt even turn off after the first use.  The replacement arrived very quickly, and functioned exactly as it should.  Ive had others of these, and while it may not be the best trimmer Ive used, its probably second best, and it cleanly cuts without painful pulling.  I left on a trip to Europe two days after receiving this, so I threw it in my bag and took it with it.  It took the abuse of being in my tightly packed backpack, and kept right on working just as promised.  This replacement seems to be very durable, and it really does get the job done.  I was also seriously impressed with the customer service, and its clear that if you have an issue, these folks will make it right.  I would now happily recommend this to anyone!
Rating: 4 stars