Not a reliable product
I got this five weeks ago. Used it twice just fine.  I tried to use a third it time this evening, and it won’t do anything but blink the Med light repeatedly and not heat up. Resetting outlet and plugging into a different outlet made no difference. Total waste of money. I have used my sunbeam brand king heating pad for two years with zero issues, and I will be buying that brand again, instead. Frustrating since my 30 day return window ended five days ago.  **update:  I upped my star rating.  Impressed that the company contacted me immediately after reading my review, and offered a full refund or replacement. Though the product didn’t meet expectations, the customer service well-exceeded. I would buy from this company/seller again, and feel comfortable that they stand behind their customer.
Rating: 4 stars