Short Lived
I had mine for two years and did not use it more than 12 times, then it quit. It heats up quick and does a good job between the shoulder blades but not much good for the neck. I called Venture and since it was out of warranty they offered me a replacement for $66. It came in today and it looks like a knee wrap, not a shoulder wrap like I ordered. I ordered a Thermotech 19" X 7" digital moist heating therapy pad for $40.99 today from balkowitch.com. It's $32.99 plus $8 shipping. We'll see how this works out at about 40% of the Venture Pad price. It got 5 stars from 18 reviewers.
Rating: 3 stars