I wanted to like it.  Lukewarm.  Lame
Soft.  Cups over the eyes without touching the eye ball.  Fast shipping. Those 3 attributes are ok.  The strap goes over the ear which feels weird.  The heat is lame.  Inadequate for treating my MGS dry eye.  They did some due diligence in design with the magnetic cord attach point.  And it's ergonomic eye cup contour.  If what you want is a lukewarm fuzzy for your eyes, go ahead and buy this.  If you want 104 degrees F. for treating your dysfunctional meibomian glands - look elsewhere.  Returning the item was easy so I gave it 2 instead of 1 star.
Rating: 2 stars