Broke In Less Than 6 Months
I purchased this scooter for my 75yr old mom in Oct of 2017 and it quit working a few days ago. The motor will die randomly and won't move, all while beeping at her. It has a full charge and this is her 3rd Go-Go scooter over the last decade and she is well accustomed to operating it. It died on me as well while I was trying to see if there was anything obviously wrong..... It will eventually go again after removing the key multiple times, and then eventually die. I am dealing with the original vendor now which is Bargain Blast and if I don't get any help I will then go through amazon...... I will update this review with the outcome so you know if Bargain Blast and/or Amazon stood by their very expensive product.<br /><br />UPDATE #1 3/22/18: My mom called Bargain Blast via the customer service phone number that is listed on their store front and she got right through to the owner named Eric. He said he would jump on getting her scooter repaired first thing tomorrow morning and apologized for her inconvenience. She said he couldn't have been any nicer or more helpful...... so far so good, and I will continue to update this review with the ultimate outcome.<br /><br />UPDATE #2 4/5/18: Eric stayed in touch with my mom and had the repair people out to her house exactly 1 week after she first contacted him. After a lengthy visit, they finally figured out what the issue was but needed to special order the part and would have to come back to install it once it came in. As of this update, my mom is still without her scooter.<br /><br />UPDATE #3 4/11/18 The part came in and they promptly came and repaired the scooter, and so far, so good. I have raised my rating to 4 stars because of Bargain Blast's prompt service. If there are no further updates by me, figure no news is good news and the scooter is running like it should........
Rating: 4 stars