Help!! bring my Polaris 9550 Sport 4wd back as it was originally
I purchased the 9550 Sport 4wd from Pool Warehouse on Amazon in late October 2019 received  mid Nov. no problem since I had just installed new pool and was not in swimming season. Once in season started using cleaner without any problems seemed as if was a great cleaner. There has been no error codes and yet we have watched as cleaner goes to same spot multiple times and finds a way to just sit and spin in place as if hung up for no apparent cause. There has been an incident by ladder where it just goes to ladder and spins until we shut it off and let it drift back to bottom before turning back on. There has been  one incident when lifting out of pool the robot started trying to run out of water instead of shutting down as it normally would do. Now our easy operate pool cleaner has become a two person job just to lift from pool one person at controller ready to shut off power just to be one the safe side. I contacted the seller finally got a message to contact manufacturer. That has brought me no luck as of yet. I love the cleaner and the job it had been doing would like only to get it repaired or replaced to that same operational status.
Rating: 3 stars