Bad Smell!!
I was initially impressed with this unit. I read all of the reviews and was prepared for the installation issues regarding the wrong template etc. I used the shipping foam from the box as a template and it worked fine.<br /><br />Now the problem.<br /> I installed the unit in the plenum of my AC/Furnace above the evaporator coil. I started noticing a strong burning smell after turning the unit on and letting it run.  The unit itself does not feel warm nor does the cord.  I opened the access panel to the plenum and the smell immediately knocked me back.  This means that the smell is being generated by the bulbs themselves inside the plenum. This is not a smell you can get used to or overlook. It chokes you after a few whiffs of it (at the source).<br /><br />I am disappointed because I had high hopes. The power (72 watts) and the price are both fantastic compared to lowered power more expensive units. I bought this to get rid of smells in my home. However, as much as I want to keep it, the smell it generates is worse than the smell I'm trying to get rid of.  If the manufacture can't offer a solution I will have no choice but to return it.<br /><br />UPDATE: 09/19/2022<br />I contacted the manufacture via telephone and informed them of the bad smell.  They immediately apologized and offered to send me an entirely new unit.  Estimated delivery date 3-5 days.  I will update after receipt and testing of new unit.<br /><br />UPDATE: 09/23/2022<br />Okay, this company gets 5 stars for customer service and timely responsiveness.  I called them on Monday and informed them of the bad smell coming from the unit I originally purchased. They promised to ship me a new one and sure enough I received a new unit four days later.<br /><br />The smell is still present with the new unit but to a much lesser degree.  If it does not get any worse, it could become bearable. Based on what I have been reading from other users of UV lights the smell could be ozone, I guess. I am hoping the smell dissipates the longer the unit runs.<br /><br />On another note, I noticed the Amazon price for this unit has gone from $89.00 to $124.97.
Rating: 3 stars