So loud sounds like a jet and defective, moving parts got stuck
I must have received a defective one and it's being returned. Something was terribly wrong with the motor. It was so loud. I can't understate how loud it was. I couldn't hear the television or anybody talking over it. Most certainly was not relaxing at all. In a certain spot towards the bottom of the back, the rotating parts seemingly got stuck and struggled to move. All of this was on the very first use.
Rating: 1 stars