2 out of 5 ain't good.
Ordered 2, both arrived late. Damned difficult to assemble with lousy instruction to boot.  Chairs have an exceptionally bad stink when first taken out of the box.  Upholstery appears to be a "magnet" for dust, dirt and lint.  Lock on recliner slide function doesn't lock a damned thing.  Vibrator function works well, but heat is sporadic.  All-in-all I feel I should have spent extra money and purchased two more expensive chairs with leather upholstery.  For sure, these were not a great buy and I suspect they will not last.
Rating: 2 stars