Well made product, even better service
So full disclosure, I have not actually mounted this rack yet (for reasons described below). However, I have examined the product and interacted with the seller on an issue.<br /><br />When I received this item, I took it out the box right away and gave it the once over. This is a beautiful rack, well made and stylish. I honestly was surprised at the weight it has and the solid construction. For the price, I think this is a really good buy.<br /><br />However, as I started looking into installing it, I noticed my rack was missing the little black tabs that you place the screws through to attach it to the wall (one in each corner for a total of 4 - as described in the description &#34;Comes with 4 Hole for putting up the Nail on the Wall&#34;). Basically, my rack was defective. I immediately contacted the seller.<br /><br />This has never happened in all my years purchasing online, but the seller seriously resolved my issue within 20 minutes. A few emails later and they had a new one in the mail to me. I'm impressed by this item and excited to get the new one, but I'm even more impressed by the service. Thank you!
Rating: 5 stars