Great service even with a problem rates 5 stars!
After eight months we had a problem with our lamp not covered by the 30 day return policy. I complained and gave it a 3 star review. (See below). The manufacturer called two days later and said they would replace it. A week later we got the new lamp and I'm pleased to raise my rating to five stars!<br />My Original review<br />If the switch gives you ANY trouble, return the lamp in the first 30 days (3 stars ***)<br />This lamp makes a wonderful bright light and my wife has loved using it for her detailed knitting. However, the switch has always been finicky. At first the problem was acceptable because a little bit of finagling always brought it back on. Now, after eight months, you never know if you'll be able to have light. Hours go by when the switch won't work. And I see that the product can only be returned within a thirty day window.
Rating: 5 stars