Update: Good customer service and  received a new air purifier that works.
The air purifier comes on but the fan doesn't spin, so in essence, it's defective.<br /><br />Update: I contacted the company and they sent a new one that I have started to use. It is still a bit earlier, so I cannot say much about the effectiveness.<br /><br />I tested the essential oil pad, but the scent is not as distributed in the air as I thought it would be, and the pad is moveable. The pad lies on a flat plastic with only air holes at the side that the wind would pass through and then carry the scent up through the holes up top. So I am not sure if I have to soak the pad with the essential oil or turn up the speed in order for me to smell it in the air.
Rating: 5 stars