Instruction Incorrect or Incomplete
“Depending on how often you descaled your coffee maker you may need to use the entire bottle of solution and add 16 oz of distilled water and run solution mixture through machine.  This should work and remove descaling light.  Feel free to contact us directly on our site to discuss further.”<br /><br />“Depending on how often you descaled your coffee maker...” This response is no help.  What does the manufacturer recommend for the frequency of using their product?  I should not have to guess.<br /><br />“...use the entire bottle of solution and add 16 oz of distilled water...”  This is different from the instructions on the Coffee & Espresso Machine bottle which says each bottle should be good for 4 uses.  Do the Keurig coffee machines require a different amount of solution than other coffee makers?  If so, this information should be included with the usage instructions.<br /><br />“Feel free to contact us directly...”  I sent the same query to the manufacturer on their web site and never received a response.<br /><br />It would be nice to know the recommended frequency of using this product when using one-quarter of the bottle as well as using the entire bottle.  I should not have to guess.  Without adequate instructions for using the product on a Keurig, I have no idea if this product will descale my machine.
Rating: 1 stars