I really wanted to write a good review
This product suffers from poor industrial design. In the first place when I first opened the box I was stunned at the need to have a usb to ac adapter in order to charge. Who charges their toothbrush from a usb outlet? Who plugs their toothbrush into a laptop.<br />But the real problem is the schizophrenic performance of the device. A little after two months of use, the water floss feature completely stopped working- most likely because I neglected to use it for sometime. The performance of the motor, which they explain needs to lubricated or some other such nonsense, only deteriorated from there.<br />First the brush would turn off while brushing, sporadically-causing me to reset it. And then it seemed to get stuck in one mode-the brush makes a noise like a broken jalopy now where once it produced a quiet hum. It seems the motion in the brush head has stopped altogether.<br />Yes they offer troubleshooting tips, filling it up with water didn’t seem to work.<br />All in all why did they make the decision to incorporate such a poor motor?<br />My device had a lifespan of 3 months-I’ve used 15 dollar electric toothbrushes that lasted twice as long-years even.<br />Let’s not even mention that the water floss feature before it stopped working was a serious hassle. You have to worry about tipping the cup over constantly or running out of water.<br />I hardly ever gripe. I always try to see the redeeming features in every product I use because I know at the end of the day, most companies are doing their best to make products that make their customers happy.<br />But this toothbrush simply doesn’t work as it’s supposed to-even with the inconvenience of water flossing Id probably have given them a five star rating.<br />All in all they need to go back to the drawing board with this on
Rating: 2 stars