My Heating Pad was Defective but the Company resolves my issue quickly & efficiently
I bought this heating pad for my boyfriend who has chronic health problems. Within 3 weeks of recieving it, it completely stopped working.<br />I contacted the company and they said they would send me another one. So, I recieved the new one, happy that things seemed to work out so easy. But now, it is a month later and my boyfriend turned it on to heat it up today and went in another room for a minute only to come back with there being electrical smoke coming from it and the corner totally melted.<br />I WILL say that this company was extremely on top of it in trying to help me resolve the issue, offering me another replacement or a refund.
Rating: 3 stars