Comfortable - but no way to get technical support response - so if you have trouble - you're stuck with it.
The unit came quickly, and was easy to setup - though you'll want a couple strong sets of arms to unbox and move it into the house.  The instructions for assembly are simple - thankfully - because the entire instruction booklet is VERY sparse.  The massage is strong (except for a broken arm massage unit), and feels great - though if you are taller (6'1&#34; or more) it probably won't get your neck and head without using the manual settings.<br /><br />BEWARE SELLER THOUGH:  If you have a technical problem like I did (one of the arm balloons won't fully inflate) there is NOTHING given to help you get assistance.  I have contacted the seller via phone, email and Amazon messaging.  NO RESPONSE.  Googled my heart out -  reached out to the manufacturer as well as seller - and have heard NOTHING back - and since it costs $200+ to return it in shipping I guess I am stuck.  Anyone get any tips on how to get help - please feel free to pass on.
Rating: 2 stars