Impossible to set up on the WiFi
I manage a wireless network that has many devices successfully connected to it. I use the FitBit One. I spent HOURS trying to get the Aria to connect to my wireless network. It ONLY works with a limited range of networking setups. I recently upgraded my router and am very happy with the ease with which I can connect all my other devices. I am not altering settings and adding MAC ids and other mumbo jumbo just for a scale. I also STRONGLY feel it should not be so hard to set up. There is no way the other members in my house would even know how to check to see the exact protocol being used by the router. I emailed FitBit customer service (and called a friend who works there). I finally got customer service. I followed all their recommendations and tried to set the scale up from my desktop, Android smartphone, and ipad. NO luck. FitBit said they would help me between the hours of 9am-5pm which are my work hours. So I am returning the device as it must be defective or is just too insanely hard to set up. Either way, a massive disappointment after the super easy experience with the FitBit One.
Rating: 1 stars