Worst Customer Support
The product itself is as specified.  Unfortunately it is what they all are, square.  You cannot modify it at all or you will void your warranty.  All of the seat cushions fail to fit any chair that people use.  It does not fit any chair with any type of concave to the back.  The seat cushion simply will not go all the way back and therefore a portion of it is not under your bottom.  This makes that portion very uncomfortable, hence the the 3-star rating.<br /><br />The overall 1-star rating is simply for their support team.  They tried simply to sell me other products instead of addressing the matter I contacted them about.  Once I finally asked them for a return, they said they would take a minute and process it.  Then the agent disconnected and put me back in queue again.<br /><br />Overall, purple customer service is simply awful.  Do NOT believe the hype or the false claims about good customer service.  Awful.
Rating: 1 stars