Bought the $300+ kit, all emails bounce and phone system is 'mailbox is full'....
Update (12/1):  I eventually was contacted by someone at the company after I filled out the web form to 'contact us' and I was able to get my results.  That said, if you pay $350 for something, you expect to be able to email or call the company, which I wasn't able to do.  Would I use them again for testing?  Probably not because if they can't deal with simple IT and business issues I have to question what sort of 'lab' they are actually running.<br />----original review below----<br />Beware, I registered my kit with an email address that ends in .email which seemed fine.  However, when I go to the site to retrieve the results it won't let me use that email address because of the .email extension.  I've tried emailing all of their addresses (they all bounce) and calling (they either don't answer or I get the old 'the email box is full you can't leave a msg).  So, seems pretty scammy to me.  Be careful buying these kits, you may or may not get anything for your money!
Rating: 3 stars