Defective case
My previous insulin pump case clip bent so it wouldn't stay on my waistband. I was told previously that there is no warranty and I couldn't get a free replacement so I ordered a new one. I just received it and it seems to be defective. The metal clip won't latch in place and stay in the case. It keeps falling off. I'm really irritated because now I've had issues with my pump sites because of the distress from it pulling on the site when it falls off. Usually, I don't have problems with Tandem but their products seem to be going downhill lately.
Rating: 1 stars