rendering the unit useless. This tiny piece of plastic is fragile enough ...
My wife and I purchased this scale 3 years ago.  It now only gives an error message and Fitbit is not willing to help us get it working, nor are they willing to offer a discount on a new scale.  After some online forums and opening up my Aria, I discovered the problem was that one of the feet has a small plastic piece that is cracked.  This apparently causes the sensor in that foot to send a value that is registered as an error to the rest of the unit, rendering the unit useless.  This tiny piece of plastic is fragile enough for a 155 lb woman to break after ~175 total uses.
Rating: 1 stars