Buyer beware - Great battery life though !
I received this toothbrush back in June.<br /><br />I will say the battery life is great.<br />I probably charged it a few times since purchase.<br /><br />The button is tricky. May need to press a few times to change mode or turn off - not a huge deal breaker.<br /><br />Comes with a nice case. I was able to travel with it. Awesome.<br /><br />It came with a few brush heads but due to health conditions, had to be changed earlier than expected.<br /><br />It is a great alternative and cost efficient like most of the reviews stated but this is where the buyer beware comes in.<br /><br />Upon looking for replacement heads on Amazon, they were unavailable. Sold out - no big deal. Tried to see if there are compatibles - none. I emailed the manufacturer direct for more info. Their response is sorry- can’t help you. (Screen grab of Email attached)<br /><br />If you’re big into customer service, that’s the last thing you want to hear rather than a solution or retention to attempt to keep customers. Not a well, not our problem kind of thing. If you want a toothbrush and no replacement of any kind, buy it! But now I have to go find a whole new toothbrush because there’s no choice. If you’re big into customer service, go elsewhere. Otherwise, you’d have to keep buying the same toothbrush kit just for toothbrush heads doesn’t make much sense to me.
Rating: 2 stars