Recommend!
This little baby does a good job. Unfortunately, I don't have a chair tall and deep enough for it to do a good job on my neck. It definitely does a nice job on my back and shoulders, though. The balls really have some nice strength, and I could see why it might hurt some people. It's not too hard for me, though. The vibration on the cushion is nice, but it doesn't really do much for me.
Rating: 4 stars