scale works - finally, and with no help from Fitbit
10/23/13 Update:  I just wanted to update this review to say that I really love this scale!  After the initial setup issues, the scale has worked great ever since.  I highly recommend!<br /><br />I purchased this scale from another merchant (because I had a $30 coupon) and brought it home to set it up.  It came with simple instructions to connect to my home wifi.  I went through the steps, the software said there were 4 steps.  Steps 1, 2,and 3 seemed to go without a hitch, then step 4...failure.  Tried it again.  Failed at step 4.  There is absolutely NO phone number to call for support, only an email.  So, I googled the problem.  Others had success pairing the scale to their wifi via their smart phone.  I tried this. Again, failure at step 4.  So finally, I resorted to sending an email request for support.  Their email support page said that I would get a response within 24 hours, hopefully alot less!!  After 2 days, with no email response, I was ready to take the scale back, but I thought I would try one more time, this time with a laptop.  For whatever reason, this time it worked, which made me happy because I really wanted the scale to work as advertised.  It does upload my weigh ins without fail, and also updates Myfitnesspal automatically.  Oh, and I did FINALLY get an email back from "support" which would have been absolutely no help at all, had I not already gotten the scale to work. The email came 2 days after I got the scale to work on my own.  I also received an email from Fitbit asking me to rate their "support" which  I did.  It's too back that Fitbit can't provide decent support of their product.  This scale is NOT cheap, and I bet they can afford it!
Rating: 3 stars