nice surprise, expected a bit more of a hassle
Have had one of these scales for a couple of years. It quite working about two weeks ago,  indicated it was connected to network after initial setup but after weigh in it would display ERR. Got with FitBit people and they finally decided it was a hardware problem. They are sending me a new scale free of charge, nice surprise, expected a bit more of a hassle.....I'm impressed.
Rating: 4 stars