DIFFERENT ITEM THAN ORDERED
I BOUGHT 2 FOOT STOOLS TO BE 500 LB CAPACITY.  I RECEIVED 2 DIFFERENT STYLE AND POUND RATED STOOLS.  ONE AT 500 AND ONE AT 350, ONE ASSEMBLED AND ONE UN-ASSEMBLED.  ONE WELDED AND ONE NUTS & BOLTS.  MADE SEVERAL CALLS WITH NO SATISFACTION.
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