Really unimpressed
The scale was really fussy to setup, and we setup hardware and networks for a living.  It was doable, but not very smooth for a consumer level product.  It is an expensive scale and they really should have done better than only supporting 802.11b.<br /><br />The initial setup turned out to be the best part.<br /><br />The scale does not appear to be very accurate.  In tests against 5 other scales, including a medical balance beam scale it is 5 out of 6 for proximity to the other scale's reading, and the adding of weight when holding a known quantity weight.<br /><br />It currently won't let anyone else get invites. Fitbit doesn't allow their support forums to be accessed by people who are not signed in, so an internet search did not turn up the problem.  Eventually I logged into the site and discovered that it is a known problem, but a couple of days later it isn't fixed.  Mainly the level of customer service is really disappointing.  They suggest submitting a trouble ticket for a workaround, but they are very slow to respond to trouble tickets.  Others are reporting responses to trouble tickets such as &#34;check you spam box&#34; when there is already supposed to be a known and acknowledged problem system wide where new invites cannot go out, yet clearly not all CS agents are properly informed.<br /><br />The scale has also randomly spammed the fitbit account with a dozen weigh-ins within the same minute, of a completely erroneous weight, which caused all kinds of incorrect badges to be issued, despite the whole &#34;matching&#34; via similar weight making it so that it should not ever think that one person has lost 25 lbs in a single day.<br /><br />The bodyfat reading appears to be based on a calculation of weight/height/sex which is sort of fine because none of the bioelectrical impedance scales really do an accurate job (although at least the ones with foot and hand sensors do (which this does not have) are a little more reliable.<br /><br />Not worth the money.  Not worth it at half the price.
Rating: 2 stars