MAGICAL COMPANY SUPPORT
I used the Tinton distiller for about 3 months and then wanted to get a free rubber ring around the top of the distiller, after heavy usage. I emailed my request to the email address that came with the instructions offering the free ring, but the email was bounced by gmail. I then sent a feedback request through the Amazon Feedback process and the Distiller company (SeLani)  responded the same day, asked for my mail address and said they would send a new ring out immediately. They treated me as a valued customer, a trait not always demonstrated by other corporations. I gave the Feedback msg 3 stars, cuz I was disappointed in the bounced email. I now raise their rating to a BIG FIVE STARS!  BTW, the distiller works perfectly and we do 1-2 batches per day, so it gets plenty of work. I drink distilled water, my boss and I use it for our coffee, and he uses it for his Pap machine, so we go thru 1-2 gallons per day. GREAT product; MAGICAL company support!!!
Rating: 5 stars