Works, but not for short necks.
It has helped my husband’s neck pain some. Not completely, but worth the price. For him,<br />It is slightly too high in the neck for complete<br />Comfort; but I think that is why it helps, keeping him from bending his chin down. The instruction sheet is NOT helpful, but at least there are pictures. All in all, it was what I expected and did the job.
Rating: 4 stars