Have a customer for life
I wrote a review upon receiving the product outlining that I was very happy with the performance but not so satisfied with the appearance of the knob. I am known for custom car stereos and was giving this part a try with more than a little skepticism. I was pleasantly surprised at how well it worked and how well made it is but it had some unseemly glue lines which were not going to do since it was for a show truck, and my own at that. After reaching out to the company they agreed to replace it without all of the work of canceling or reordering the part after shipping the one I had back first. Overall, I highly recommend for all of the reasons I stated and the seller is willing to make sure the customer is happy with the end result. Like I stated in my original email to them, problems are going to occur, but how you handle those problems will determine if you will endure the test of time. That goes for any business including my own. Thank you for making this 100% right and I look forward to doing more business together.
Rating: 5 stars