confusion over total amount of product offered
The quality of the product itself was fine, my issue is that I did not receive the full quantity that I had ordered and ended up canceling the unreceived part.<br />Despite calling initially to confirm that this item contained 16 oz, I (promptly) received a shipment labeled "1 of 1" that contained two 4 oz bottles.  I phoned back and was told it was a mistake and that they would send another 8 oz, and I received a USPS shipping confirmation number on the spot.  The confirmation number showed no activity a full week later, and after several phone calls and another week passing, I chose to cancel the 2nd half of my order and receive a credit. This was promptly done, but I ended up paying full shipping for only half the amount I wanted.  The item description has been updated - 21.95 (10.98/item) - so it seems the full 16 oz is indeed being offered, but I was unable to receive it despite the item being listed as "in stock" for the entire 2 1/2 weeks I waited for it.
Rating: 2 stars