It really works best to sit in a very upright
I purchased this item at a discount in return for an honest review. The box the unit was shipped in was slightly damaged, 2 holes in box. The unit itself was obviously a returned unit: a cord's plastic bag was torn open from the side with nothing in the bag and the power cord laying loosely elsewhere in the box.<br />The unit itself is very large and bulky. It's difficult to sit on my sofa and use it.  It really works best to sit in a very upright, kitchen table like, chair. This isn't where I feel like sitting after being on my feet at work for 8 hours. The 4 buttons on the top of the unit are easy to reach and use. However, on my unit, the leg button operates the feet massage and the feet button operates the leg massage. Maybe this is why the unit was previously returned. The &#34;pocket&#34; that you place your calves and feet into has a removable-by-zipper lining which can be thrown into the washing machine, always good when receiving the previously owned version.<br />As for the massage itself, it feels great. It can be rough on certain spots, but I've found there is enough wiggle room to guide my feet through a very effective kneading. There are no levels of intensity, which is discouraging. There are 3 speed levels for each of the 2 areas.<br />I feel the item is too pricey due to the difficulty to use and the absence of intensity control.
Rating: 3 stars