Dented on arrival
I basically like this product.  It replaces one I installed a year ago which, although a nice stainless box, would not accommodate the width of standard tri-fold towels.  This one does and dispenses well without tearing the towels.  HOWEVER, it was slightly dented on arrival and I needed to pry it open with a screwdriver and then bend it a little to make it unlock and open easily.  A quality control issue.  The box it came in was undamaged so I assume it left the manufacturer dented.
Rating: 3 stars