It's good for a year?
I purchased this scale in 2013 and for the most part it worked well - recently I had to change the batteries and afterwards I started to get an error.  After researching the error, I was informed by the Fitbit Community that this was a known error and to contact Fitbit Support and they would replace.  After exchanging several emails with FItbit Support and trying different remedies, to no avail, I was informed that because my scale was over 365 days old, there was nothing they could do.  See below:<br />~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br />Hello Michael,<br /><br />Thank you for getting back in touch with us.<br /><br />We can imagine how disappointed you may feel at this moment. Our limited warranty provides replacements for scales deemed to have a manufacturer's defect within 365 days of purchase and we stand behind the products are within this time frame. Because your scale didn't meet these warranty conditions, we are unable to provide a complimentary replacement.<br /><br />We strive for excellent customer service and though customer satisfaction remains our number one goal, the demands of running a global business require that we enforce our warranty consistently.<br /><br />Thank you for being a Fitbit customer.<br /><br />Sincerely,<br /><br />Adriana A and the Fitbit Team<br />~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br /><br />I suggested a new slogan for Fitbit &#34;Hopefully our products last longer than 365 days - because after that, we're off the hook!&#34;
Rating: 1 stars