Product Great - Seller is NOT (AHealthShop)
I realize this is to let others know whether a product is effective or not. Sovereign Silver is, so I gave 5 stars.<br /><br />However, it is important to let the buyer beware when transactions go awry. I ordered what was clearly listed as a &#34;multi-pack&#34; from A Health Shop, but only received one. I sent the seller a message stating this: &#34;Hello, My order says &#34;multi pack&#34; but I only received one. Thank you.&#34; This was the seller's response: &#34;Jamie, That listing was incorrect, unfortunately. Our listing price for that item was for only one of them, since the retail price for one spray bottle is usually $14.99. That wasn't made clear, and I apologize. We have removed ourselves from that listing and created a new one to reflect the $11.99 price for one item. Thanks!&#34;<br /><br />Hmmm....Ok.<br /><br />I am a business owner and let's just say that this is not how I would have handled the situation. I am not looking for something for nothing, because I realize that it costs money to run a business, but, if it were me, I would have rectified the problem (their mistake for an erroneously-worded listing) by providing the customer with what they believed they were ordering. Then, since I operate with integrity, would have immediately changed my listing so as not to continue advertising under false pretenses. I have made mistakes in business. I have also, at times, lost money because of those mistakes. However, I always correct the problem for the sake of my reputation and, most importantly, for the sake of my client.
Rating: 5 stars