Set-up is bush league
I like the scale and I like the Fitbit device and software, but I have to agree with other reviewers regarding the setup procedure.  It is not impossible, but it is not nearly as smooth as it could and should be.  Seems to me that a port on the scale and a and cable connecting to the Fitbit receiver already attached to the computer would have been a logical way to go with the setup process. No doubt this would have cost a few bucks more in the manufacturing process. Additionally, when you create a process that is not simple and straightforward, the lack of phone or chat support is really an unforgivable faux pas if your intent is to build a loyal and satisfied customer base complimentary of your products.<br /><br />ADDENDUM 9/21/2012 - After using this scale for a while, I have also found the accuracy to be much suspect.  If I weigh myself 3 times in a 2 minute span I get three different results.  Occasionally the results vary by as much as 2 lbs.  I will therefore reduce my rating from 3 stars to 2.  I still use it as it does serve a purpose.  It is just that for the price I would expect the thing to live up to claims from the manufacturer.<br /><br />Addendum 12/18/2012 - OK.  I have now had it with thing.  Not only can the weight reading vary by up to 5 pounds in the space of a minute, without moving or touching the scale in any way, other than standing on it, but the body fat function has completely quit.  Requests for help to Fitbit have gotten nowhere, other than "reset the scale", which, of course is of no help whatsoever.  Time to call Amazon and see what this one year limited warranty is like.  If at all possible, this piece of C..p is going back.  JUST GOT OFF THE PHONE WITH AMAZON.  Have never dealt with an organization so willing to stand behind their sales.  They will be sending out a replacement scale within 2 days.  As far as I am concerned, you just cannot beat Amazon's commitment to customer satisfaction.  Thanks guys.<br /><br />Addendum 12/22/2012 - The new scale came in and after 6 or 7 unsuccessful attempts at getting the setup process to complete (One while I had tech support on the phone), I completely give up on this thing.  I'm done, finished, I want a refund.  Amazon has agreed to take it back and it will shipped to them on Monday.
Rating: 1 stars