Nice If You Don't Get a Lemon
This is a aesthetically pleasing scale and it's great the way you can keep track of your weight on the Fitbit dashboard.  I would give it 2-1/2 stars because all of that is very nice *if* you don't get a lemon (something that would earn four to five stars) but if you get a scale that drains batteries every few weeks, one star is generous.  I have gone through two (or is it three?) scales so far and am so demoralized by it all that I haven't followed up on the tedious process of trying to get it fixed.  There is no one to call; you have to go through a drawn out process of sending emails, answering a lot of questions and then wait for a replacement (and I can't help but wonder, based on my experience, if you're likely to get a scale someone else returned) and then pack your old one up and send it back.  Then, you have to go through a tedious process of setting up the scale which always seems to have a glitch that needs more emails.  My current scale drained the batteries in a little over a month a while back and although I started the emailing process to replace it, I decided I couldn't bear to go through it again just to get another scale that didn't work so I bought new batteries and replaced them.  But, you see, you can't just replace the batteries and expect the scale to work.  It tells me I have to set up a new device, which involves unplugging cables in my computer and going through a whole process which will likely not work anyway until I send an email.  Seriously?  You make a scale that drains the batteries and then don't have a way for the scale to just start working again when the batteries are replaced.  Bottom line:  Fitbit has nice (and actually rather addictive) products but the Aria is a crap shoot (I've heard I am not at all alone in my problems) and their customer service just sucks. Customers of a company this successful should be able to get a customer service person on the phone to resolve problems.
Rating: 2 stars