Excellent customer service; awaiting free replacement
Update: the company has reached out to me and is kindly offering a free replacement &#34;newer model&#34; cushion for me to try. I'm adding stars for the customer service and will update again upon receiving and testing the new cushion. I will say that the return of this product couldn't have been easier, and I received a refund as soon as it shipped (and return shipping was free)<br /><br />Might work for a lightweight -- not nearly as firm as Tush Cush<br />I was really hoping to like this cushion. My OT recommended the Tush Cush for me, which I tried in her office. I didn't want to pay $52 for it, so I decided to try this one instead. Unfortunately, it isn't anywhere near as firm as the Tush Cush, which basically renders it useless. This might work for people who are 100 lbs or less. The quality otherwise seemed okay; I never removed it from the plastic, so didn't do a thorough inspection. I returned and found an &#34;open box&#34; Tush Cush for $38, which was still more than I wanted to spend, but not as costly as SI pain!
Rating: 4 stars