VERILUX FLOOR LAMP AND AMAZON
I RECEIVED MY LAMP WITH PARTS MISSING AND NO ASSEMBLY INSTRUCTIONS..  I CONTACTED AMAZON AND THEY TOLD ME I WOULD HAVE TO PACK UP THE ITEM AND SEND IT BACK TO AMAZON.  I CALL THE VERILUX MANUFACTURER AND THEY SAID SINCE I DIDN'T BUY IT FROM THEM THEY WEREN'T RESPONSIBLE FOR ANY MISSING PARTS.  THE PARTS THEMSELVES WOULD HAVE FIT IN A CIGAR BOX.I WAS NOT ASKED BY EITHER AMAZON OR VERLILUX WHAT THE MISSING PARTS WERE.  THE BOX CONTAINING THE LAMP WAS DESTROYED IN OPENING.  I MANAGED TO ASSEMBLE THE LAMP MYSELF BY PURCHASING NUTS AND BOLTS AT THE HARDWARE STORE.  NEEDLESS TO SAY I WILL NOT BUY ANYTHING FROM THIS MANUFACTURER IN THE FUTURE AND I AM VERY UNHAPPY WITH AMAZON'S RESPONSE TO MY PROBLEM.<br />S.L.DRANIAS
Rating: 2 stars