Scale is worst setup routine I have ever experienced
While this device is being hyped & I do believe in the intrinsic value of the product, it is all tarnished by their setup routine. I have a complete WI-FI setup in my home that is managed by an outsource IT team, so it is not a bush-league setup. That said, I followed the directions over & over and while the ARIA scale detected 2 networks (mine & the ARIA created network), there is no way to get the scale which has no "buttons" to auto-detect the proper network. The scale continues to say "detecting two networks", but you are given no option on what to do. Assuming it was supposed to pair to my existing network, the app on my iPad asked for the network name & password which I put in CORRECTLY no less than 15 times. When you attempt to get help, their FAQ doesn't have a single question/answer that remotely addresses the problem. Worse yet you are limited to submitting an email hoping for a response sometime soon & only learn then that FitBit has NO phone or chat support. If you aren't a techno-gearhead, prepare to be disappointed with the scale. After spending $325+, this is extremely disappointing for a device I was really excited about. Wish I could be a happy camper and perhaps this will have a happy ending, but it shouldn't be this difficult & stressful to get it right.
Rating: 2 stars