Updated:: Doesn’t even turn on.
My device doesn’t turn on. I charged both batteries, placed one after the other into the device because I couldn’t get it to turn on. Light doesn’t work at all. Troubleshooting says to turn the inside of the light clockwise 5 times, but that would detach the light from its base. Makes no sense. Sending back and will update if any changes.<br /><br />UPDATE: returned my light and received a replacement within two days. This one seems to work perfectly well. Used for a total of 20 minutes in 5 minute intervals between myself and my daughter so far. We will continue using over the next weeks and report of any results. Changed my star rating from 1 to 5 for service and replacement.
Rating: 5 stars