I loved the scale when it was working
I will begin by saying that I am not  a computer savvy person.  I loved the scale when it was working.  I got it set up after quite a bit of work but was satisfied once it was on line.  Then we upgraded our router and got a faster DSL speed.  There was no way that I could get the Aria set up again either through the desk top or mobile phone.  I spent hours on this.  Finally Fitbit customer support told me to contact our internet provider and  have them change the protocol.  Our internet provider, Fairpoint,  said that this was a very unusual request and that it would slow our internet back down.  I called Fitbit again and got a representative who told me that the Aria's technology would not work with the new, faster routers.  She said that they were working on improving the technology.  I now have an expensive scale that does exactly the same thing as my old, offline scale does.  I am going to send it back.  If you are thinking of purchasing one I would check out what your protocol number is.  I believe that the Aria works on 802.11b.  I would love to hear that there is some work around so that I could get the scale  back on line.
Rating: 1 stars