Failed on first use
We just received the Ivation Quad-Point massager to replace our Zillion ZMA-13 massager that broke in under a year. We were so disappointed in Zillion we decided to try another company. From what we understood, we were buying a new product (the Ivation), but it arrived in an old, beat-up box, so perhaps we got a damaged unit. However, we tried it out immediately once UPS dropped it off. We placed it in a wing-back reading chair, turned it on, leaned back (as if sitting into the chair) on it, and it came to a dead stop. We thought we had a faulty power connection, so reconnected the plugs, repeated, and again the machine came to a dead stop, turning itself off. Next we lay the machine flat on the floor, turned it on, and with outstretched palms pressed down on the massage face. With less pressure than our bodies could impose on it, the massager came to a complete stop and turned itself off. Each time before it shut itself down we could hear the motor grounding to a halt.<br /><br />We're giving the product two stars instead of one because we just don't know if the pressure sensitivity is an engineered safety feature (a poor one, if so), or if we got a defective unit. In any case, the massager is going back and we're done looking at portable massage units.
Rating: 2 stars