Quit working about one year
Pros:  This pad is very soft and a nice size.  The velcro belt that goes around the pad is very handy because it helps keep the pad on the spot you want it on, even if you move or turn over.  It has several timer settings and heat settings.  These are all plusses.<br /><br />Cons:  It never really got very warm, even at the hottest setting, but it did help when I first got it.  I haven't used it very much, but the other day I needed to use it.  There was no heat at all coming out of it even at the highest setting.<br /><br />It has a two year guarantee.  I emailed the seller 3 days ago and haven't heard back.  I sent another email this time from the Amazon website.  I hope I hear from them before I have to contact Amazon about this matter.  It's a shame because except for the heat problems which others have mentioned, it's a very nice heating pad.
Rating: 3 stars