Buyer beware
I purchased the Aria scale using my Mileage Plus Rewards on United (not an Amazon purchase).<br /><br />Scale was purchased 5/15/17. In April/May of this year after “a firmware upgrade” the scale has not functioned. FitBit support is, in my opinion, laughably useless and asks its customers to go through a ritual troubleshooting process that is equally as effective.<br /><br />It is my opinion that this is a planned obsolescence of the product to push users to the Aria 2.<br /><br />The result is a $129 scale that is a non-functional paperweight and, again in my opinion, not worth the money spent. I would recommend using a ‘dumb’ scale or finding a smart scale alternative. I recommend going to the FitBit Aria forums and taking a peak at the complaints and the ‘support’ responses.<br /><br />Candidly, I was a huge FitBit fan (and have multiple products). This review is just to state my sincere disappointment in FitBit support of their products and their customer service. Once my HR2 is dead, I will never purchase a FitBit product again. And, after my experience, I would not recommend purchase of the Aria scale(s).
Rating: 1 stars