I LOVE IT!!!
I am a pro when it comes to massage chairs, foot massagers, hand massagers and so forth, my neck probably needs it more than anything, and this is fantastic.  I was afraid that it would be painful, based on the first generation of a neck massager like this, but it is great, with the heat, it really works those tight neck muscles.  And you can't beat the price, tried one of the vibrating neck massagers and it was horrible.  So Yes to this one!!!
Rating: 5 stars