unstable - defeats the reason I ordered it
I thought I read many reviews before I bought this, but now that I have a problem, I see that others have had the same problem.  I bought one from Amazon. It is heavy duty. I like the finish. It took only a few seconds to snap the handle into the base. The base is welded tight and sturdy - but it's a pretty high step up. The handle has too much play in it. It wobbles back and forth - enough to make you feel like you're losing your balance. I contacted Amazon by phone. Learned that it's not returnable but that doesn't mean too bad for you. It means they don't want to pay to ship it back. The customer service rep ordered me another one at no cost and told me I could donate the wobbly one. I put it out on the street. In my neighborhood, things get picked up in less that 24 hours. This stool stayed for 4 days before someone took it.  I got my second stool and it was exactly like the first one. This time I called the manufacturer to see if I was doing something wrong or missing a connector piece or something. They have been responsive but I have spent HOURS on the phone with them. They are saying that the handle doesn't pull out so it's fine. They don't seem to understand the point.<br />  The comment from more than one person that you shouldn't use the handle to step up on the stool, only to stabilize yourself after you're already up - I'm sorry. That's not right. It's a big step. How are you supposed to get up? The whole reason I bought the version with the handle was for help getting up.<br />  Follow up. I went in person to a local medical supply store. They did not have this bariatric version but they did have one that looks the same, model 13031SV-KD.  The handle is stable and secure. That's what I'm going to get.<br />Don't buy this model.
Rating: 1 stars