Software Problems
There is a software problem (firmware update V39) with these scales that causes an irreparable error when the scale reboots. It reboots if you change the batteries, switch your wifi network or make other changes. Once you reboot it is bricked, a paperweight, useless. It causes the &#34;sensing, thinking, error&#34; messages that others mention. The support forums at Fitbit are filled with upset people having awkward exchanges with moderators and customer support. There is no update or patch for this. Fitbit will apparently replace scales that are still under warranty (1 year) but has nothing for those with older scales. They are advised to buy a new unit. Some have stated that the units seem to last about a year and then fail. It seems more accurate to say that the batteries last about a year and when they are replaced the software fails. I had mine for more than a year and tried to change to a new wifi network. Others have noted the failure earlier.
Rating: 1 stars