UPDATE: Amazing customer service
I made an earlier review stating that I really liked this product when I first got it.  The quality of the beard trim that you get is great, and there are many accessories for the handle that you can use. However, the handle unit suddenly stopped charging and turning on one day.  The charging indicator light as showing a weird green red color.<br /><br />After I published my review, Tim from customer service immediately got ahold of me and offered to replace the unit free of charge. The product still works great and now they also get points for amazing customer service. Will update again if the product malfunctions, but so far, it's working great!
Rating: 5 stars