Uncomfortable & not worth the hassle
I purchased one due to a recent neck injury & my chiropractor recommended I try it for sleeping. Due to no being able to take the plastic off, per the companies return policy it was hard to see how comfortable it was.  I was able to tell tho that it was very hard & not only inconsistent on my neck but also on my clavicle bone as well. Additionally when I went to go return the item I was informed that there was a 20% restocking fee. NOT happy about that either.  Def would NOT recommend.
Rating: 1 stars