Decent heating pad, but has some flaws.
UPDATE ON 2/28/2018 - The company sent me another pad to replace the one that kept shutting off.  The same model, and it is working just fine and the heat seems to be more evenly distributed. The original one I received must have been defective.  So GREAT customer service!<br /><br />...................<br /><br />First of all, I really like the feel of the fabric on this heating pad. The size is perfect for my back or my leg calves, depending on where I need it. Unlike a lot of pads I've had in the past, the innards do not bunch up or get soft and bent out of shape. The highest setting is not scalding like some other brands I've tried, which I am absolutely thrilled about.<br /><br />But I have run into a few problems that I've been able to work around but may be of concern to others.<br /><br />The most annoying problem for me is that while it claims to have a two-hour auto shut-off, it shuts off a lot sooner than that. I'm in the habit of using a heating pad at night while watching a movie, and when I have to turn it back on three times during a 90-minute film without commercial breaks, there's something wrong there.<br /><br />There is also a notable design flaw. Unlike many pads that have their cords coming out from an edge seam, there is a large, hard plastic piece that is on the upper part of the pad (the soft part that you use against your body) that is incredibly uncomfortable if you happen to like to lean back in your chair while it's on your back. I realize that this is part of the removable power cord so you can wash the pad, but I wish it wasn't placed in such a way that makes using that corner of the pad uncomfortable.<br /><br />Another thing I've noticed is that from time to time it does not feel like the heating element is distributing heat evenly throughout the length of the pad.  This happens mainly after an hour of use.<br /><br />None of these problems are so bad that I would wish to return it, but I do foresee looking for another model in the future.
Rating: 4 stars