Error 10
After  doing much homework,  we decided to buy the Polaris 9550 Sport.<br />We purchased it May 2020. The third party seller is the supply warehouse.<br />Since the first day,  the vacuum  does NOT  lift. We have to get into the pool to take the vacuum out. We get an error 10 message. Today,  the vacuum is not working at all. We have memorized the owner's manual and looked at countless videos how  to  troubleshoot the error message.<br />I have sent 3 messages to the seller to receive no response.  We purchased the extended warranty and are now we have  a  1,400. Machine that doesn't work. A very negative experience so far!!!!my son has the same vacuum and is working perfect.  This is how I know it is not user error as he has come over and tried to also troubleshoot with us doing the same thing that on his machine he doesn't get an error.
Rating: 1 stars