The chair is good when it works
The chair is good when it works, but it has failed with 3 red leds and the kneading function dead.  I called Human Touch and spoke with a nice older lady who diagnosed the issue in less than 2 minutes and offered to sell me a $630 assembly plus $60 shipping.  I am confident that this assembly contains hundreds of dollars of parts that are working just fine.  Not only is this ridiculously expensive, but also I get to recycle 30 pounds of perfectly good electronics. She told me they do not sell &#34;subassemblies&#34; which are actually assemblies throughout the rest of the world.  Pathetic - stay away.
Rating: 1 stars