Call it "Pro*Kool", not Kold.
Eight years ago I purchased this product from the same company, then known as Dura Kold.  Both the inserts and the sleeve worked splendidly until this past summer when the velcro on the sleeve would no longer hold.  Since I've been icing more frequently, I decided to reward the company for their great product and buy TWO new units, each with a sleeve and two inserts.<br /><br />Unfortunately, this is no longer the same product.  It should now be called Pro*Kool, as the inserts do not get cold enough to have any impact.  The inserts only get about as cold as the original after it has already been in use for about thirty minutes.  In other words, not cold.  I've gone back to using my two remaining eight year old inserts, because they still get cold enough to matter.<br /><br />What really jerks my chain is that the company did not even bother to respond to my correspondence outlining the problem.  But that's not all.  The original sleeve held up well, with the velcro getting unusable only after many years of use.  (Which is why I bought new ones.) The new sleeves ALREADY will not stay in place as the velcro will not adhere.  I don't know if it's the newer micro fiber material that they are using, or the hook side of the equation, but after only a few months, the velcro will no longer hold.<br /><br />This was a waste of money, pure and simple.
Rating: 1 stars