Not worth the money - but wait! - They got much better
Update:  I got a very nice call from the company and they spent 20 minutes walking me through my water report. I now know what I need to know about our water safety. During the call they informed me that they were going to modify their report to give more analysis to help understand the raw data. I really appreciate the good customer service and am updating my one star to a 3 on that alone. If the new reporting is as good as what I got on the phone call I would give it at 5. Hopefully they will show a sample report on their web site you can see before ordering. Caring about their customers is certainly a great quality and I have faith they will do what is necessary to earn the 5 star rating.<br /><br />Original review - For such an expensive kit, the turn around time is unacceptable. It takes at least 3 weeks from the date you order until you get results. The 14 days they advertise begins when they get your sample and they take the entire 14. The results were disappointing as well. 200 lines of data with individual indicators of good, caution or too high. No cumulative analysis.  Our purpose was to evaluate the safety of our elderly parent’s water, and although we have a good amount of data points, we have no idea if it is safe or not. Total waste of money.
Rating: 3 stars