DO NOT BUY! YOU CAN NEVER CANCEL
DO NOT BUY!!! would give - stars if possible<br /><br />Update 4 months later I have returned device months ago and cancelled service at time of return. Now they keep trying to bill me and phone rep says they can not cancel account as they haven't received device even though I returned it through Amazon and will continue to bill me even though have return tracking info. Phone reps provide no assistance just saying a supervisor will call you back in 24-48 hours and they never do. Had to cancel credit card to prevent further charges<br /><br />Device itself was ok. Volume fairly low for device designed for the elderly my grandpa couldn’t hear it very well.<br />As for service good luck cancelling. We went with this one as had free trial to see if would work for us. It didn’t so sent back the item and cancelled with their phone rep. Then of course charges start.  Got case number and all at time of cancellation but when call back they act like they have no idea what I’m talking about for fed up with them and filed chargeback and blocked payment.
Rating: 1 stars