Wears down fast, and painful
I bought this as a present for my husband and he didn't like it because it was too hard on his spine. The cushioning it comes with doesn't really suffice, it still hurts. I continued to use it (because once it arrived it was clear it's designed for smaller people.. I wouldn't have gotten it in the first place had I known) then I noticed that it started becoming weaker on one side and making a creaking sound like it's breaking down. I'm a small, light person and I don't even use this every day. But of course once this started happening it was past the return date. The heat setting barely comes through the padding - it's not noticeable at all. I really wish it was all it seemed to be - I had high hopes. Also wish I wasn't out $90..
Rating: 1 stars