Beware the return policy
Update 9/12/22: Return was delivered by UPS 8/22/22. It's now 9/12/22 and I have yet to receive my refund. These people are SCAMMERS.<br /><br />I purchased the Smart Nora thru their website and not Amazon. I found that its DSP algorithm for determining snoring vs other ambient sounds in the room just doesn't work, and the pump would kick in when I turned in bed, thereby fully waking me up. I also found that the lift hurt my neck and the noises the pillow made when deflating were loud to my ears. I use a separate app to monitor snoring (an app whose DSP for snoring DOES actually work) and this did nothing to improve my score.<br /><br />The biggest issue is the return procedure. You are given a link to a questionnaire to fill out, which is not disclosed in their return policy. The questionnaire seems more like a way for them to determine how they might be able to convince you to keep the item rather than just gathering data to improve the product. There was also a stated delay of 1-2 days to get the return shipping label. This is also not stated anywhere in their return policy. Check your state's laws on return policies to see if this process violates it. Seems like a shady company selling a half-baked air pump that is triggered by any sound in a room to me. One of the worst, most useless products I have ever purchased.
Rating: 1 stars