Its good but not great.
This is suppose to be one of the top of the line lunchboxes for kids. However, I have found that there is some pluses and minuses to this particular model. The insert is bulky with oddly shaped compartments. I did love the fact that it does keep cold foods cold and hot foods hot. This particular model lacks in, the actual case that carries this tray. The hinges are all plastic and not made to withstand any abuse a child may put it through. I actually had to return mine under the warranty for that particular reason. Which is a completely different story and nightmare in itself. Although this product carries a 2 year warranty, its actually getting the replacement that is a nightmare. Customer service is awful, you have to return the product on your dime (which can be quite spendy), and then wait for months while no one communicates anything.
Rating: 3 stars