Decent product, bad instructions
Good product. Haven't had any issues. But my biggest complaint is their website. I went there to watch a video on how to do it correctly to ensure accuracy. The video they have shows a lady doing it across the forehead like I was trained with the Exergen in the hospital. But then the Innovo video and user manual show just pointing it at the center of the forehead. Which is it? The lady just shows how to do it and offers no tips on accuracy or troubleshooting. Get a new video Innovo!
Rating: 4 stars