Disappointed . . .
This pillow was a disappointment to me, but it may work out okay for my husband, who is larger and has broader shoulders than I.  I tried it for two nights and both times ended up swapping it out in the middle of the night, unable to sleep comfortable on it.<br /><br />To be honest, I already have one of these pillows and have used it (and loved it) for years and bought this one for a second location.  My original was a hand-me-down and had no tags on it, so I cannot be certain it was exactly the same manufacturer, but it looks the same  (and I've not found others on the market) and the length and width are exactly the same.<br /><br />Why this one falls short:<br /><br />1.  While the length and width are what I expected, the height is much greater; the original being a little less than 4&#34; and the new one being more like 6&#34;.  The additional height on this one bends my neck out of the proper resting position.<br /><br />2.  Both the bolster (tube) and the pillow are stuffed so full of filling that they are very hard.  In my original, the bolster is firm and the pillow is soft.  In this one the bolster and pillow are both very firm.  I really do not detect the difference in firmness between bolster and pillow that is described in the listing.<br /><br />3.  It does not fit in a pillow case, not even a king-sized case.  My original easily fits a king-sized case.  This one can be crammed into one, but doing so completely defeats the purpose of the bolster/pillow design.  I have temporarily pinned a towel around it and will make a custom pillow case  to fit if it turns out my husband likes it.<br /><br />I thought about washing it to see if that would soften it up, but it has no laundering instructions.  I looked to see if there are special cases for it and found none.  I also looked around to see if the pillow comes in different sizes but found no alternatives. I wish they made a smaller one.<br /><br />In fairness to the company, I did not complain or try to return it, or test their &#34;satisfaction guaranteed&#34; promise.  I did not pay much for it and it so far it is working okay for my husband.  There are no quality problems,  it is just that the design is poorly executed for a smaller person.
Rating: 3 stars