AMAZING Product and Even More Amazing Customer Service
I have severe hardened fascia that typical massage tools don’t even touch. If you have back pain, foot pain, knee pain, wrist/hand pain, jaw pain, etc., watch Ashley Black’s YouTube channel to get a better understanding on how you can have insane relief by addressing fascia. This tool has changed my life. It’s allowed me to pinpoint specific areas and literally blast away tissue that has been wreaking havoc for years. Now, about the product and company...<br /><br />It’s very durable and is of great quality. I’ve used it for hours upon hours for about a year and a half. I love the case, I take it on all my trips. It’s lightweight yet substantial. After about a year and a half, the charger seemed to have gone on the fritz. I was struggling to figure out which (generic) one to buy on Amazon, as they only run about $20 - which was well worth it to keep my tool up and running. As much as I used it, this seemed like a reasonable lifespan. I reached out to the company to ask if they could clarify what style/model I should buy... or if it was by chance covered under the 2-year warranty. I received an immediate response saying thank you for contacting us, we’ve actually released a new upgraded model, and we’re happy to send you it at no charge (also no shipping cost). That was on Wednesday. Saturday morning my new massage tool was delivered to my front door. I love this thing! I’m so excited and am very surprised at the level of customer service and generosity of this company. I wouldn’t buy from anyone else. Although I have not used a $300+ version of this tool, I can’t imagine them being any better than this one. Take a chance, it could change your world.<br /><br />Thank you Moolan Team for taking care of your customers. You’re a rare breed! Blessings
Rating: 5 stars