Bad quality control! Buyers be careful!
I ordered this floor lamp from Verilux's website and received it ten days later. I assembled it but found only the low power switch worked. When I switched to high power, the light were off. I disassembled the lamp to check whether I missed some thing. To my surprise, I found the brown wire from the base was out of the connector! I took a photo which you can see here:<br /><br />http://ecx.images-amazon.com/images/I/51pMExPDRRL.jpg<br /><br />I contacted their costumer service. The following is part of the conversation:<br /><br />"""<br />Me: after i assembled it, i found the high power switch didn't work<br />Me: but the low power switch did work<br />Peggy: all right, do you have your order number? It sounds like the ballast, and I would be happy to exchange the lamp for you. I can send you a pre-paid label to return the defective unit to us and send you a new one.<br />.....<br />Me: you know what would happen if the wire touch the metal frame ... you put my life into risk just because of your poor quality control<br />Peggy: No, it would be fine, the wire is not connected to anything and wouldn't make a circuit. Thats why the lamp doesn't work.<br />Me: my body will be part the the circuit<br />Peggy: The wire was not connected to a power source.<br />Me: what if the red one were out?<br />Peggy: That would be the same thing. Thank you, I'll send the label asap.<br />"""<br /><br />I know that they are doing their best to exchange the lamp for me. But personally I don't trust their quality control anymore.<br /><br />I won't comment more. You can decide whether to buy it or not.
Rating: 1 stars