I love my Fitbit Charge 2 but the Aria just isn't ...
I love my Fitbit Charge 2 but the Aria just isn't ready for release to the public yet and the experience for users is pretty bad. To start with, the configuration app on Windows 10 opens a tiny window that is not resizeable--it is unusable because you can't read enough of the text to figure out what you should be doing. If you run in to this then you need to search for a link that lets you set up via web instead of app. Once this was done, I found that the scale often displayed ERR when you step on it and there is no useful diagnostic information to help you figure out what the problem is. Sometimes, maybe 30% of the time, it displays a weight but the weight is wrong. It was off by 30lbs for me. I found other users complaining about this issue and followed the advice I could find: resetting the device by taking out all four batteries, trying different surfaces to place the device on. None of this resolved the issue.<br /><br />Like I said, I really like my Fitbit Charge 2 but this experience has soured me a little on the Fitbit brand. As always, Amazon was amazing with the return policy so all I lost was a little time.
Rating: 1 stars