I was delivered a used product
My baby has had horrible congestion since birth. I have been trying several products. By far this has been my favorite. It has great suction at any level. The noise level is super low so it doesn't scare the baby (doesn't seem that important but nothing else matters if as soon as you turn it on the baby gets scared and won't let you get near their face). This product is super quiet and any level and the music is soft and relaxing not obnoxious like on other products. Cleaning is super easy it only has one piece on the top container that holds the mucus. Love that it is chargeable I don't have to worry about not having batteries when it dies, I just plug it in and wait a couple of hours and it's good to go. So why did I give it 3 stars. It only lasted 2 weeks before it stopped working. I charged it and charged it and the suctioner would no longer work. The music and lights worked but nothing else. Then I ordered a replacement and they sent me a used product. The nose tips weren't individualy wrapped like on the first one I bought. It was missing the charging cable and the manual. Thinking that they would send me a used product for something that goes into my babies nose made me lose trust in the company and I ended up returning both units.
Rating: 3 stars