An OK cleaner
I am on the fence about this cleaner. I wouldn't buy it again. Snags insanely easily! A broken cuticle will pull out the strands. Dusting knickknacks/awards/small objects on a shelf doesn't work well as it is too bulky to handle their smaller surfaces, as well as getting caught on every single corner even if it isn't sharp.  However,  it does seem to pick up dust as you see the head become progressively darker, and the telescoping handle is great. My 5' self can easily dust vents on the ceiling. The head tends to roll with your movement so that if you are trying to slide it  over some surfaces, it rolls likes a tire. This sounds like it would be ok, but it means there isn't enough contact with the surface to actually pick up the dust, instead it rolls over it and leaves it behind. I love the savings that comes with a re-usable head but hand washing is for the birds! I put it in a small mesh garment laundry bag and tossed it in the machine on the hand wash cycle. I followed the instructions to dry it by rolling it up in a towel, and then I hung it by a hook to continue drying and that seemed to work fine.<br />UPDATE: June 2018. Cindy from Proaller contacted me regarding my review and offered a refund or replacement. I wasn't expecting the company to reach out and appreciated their service in handling the matter.
Rating: 3 stars