I love the concept of this product
I love the concept of this product.  My daughter is a dancer and often needs to ice her knees. Most conventional ice packs do not stay in place, especially if you want to ice hands-free (so you can also do homework). I experienced an issue with the first product I received. However, the company quickly reached out to me and offered to send me a new one, which I received within days. I am extremely pleased with the product and customer service.
Rating: 5 stars