Mixed feelings
I love this company. They have excellent customer service and sincerely care about the performance of their products and the satisfaction of their customers. I want to see this young company succeed. Their weighted heating pad is awesome, so when I saw that they'd added another product to their line-up, I felt very comfortable ordering it.<br /><br />Let's talk about this heated eye mask. I think the design is great. The mask is extremely comfortable and blocks out light completely. The heating element is creative, with a cord attaching magnetically to the left temple of the mask. I appreciate this feature greatly because the cord crosses my body to get plugged in, and if I was anxious about accidentally getting tangled in the cord I'd never be able to fall asleep. Sometimes I wish that there was an additional option to connect it on the right side, too.<br />But that's not the only problem. When the mask is operating, the heat is weak even on its hottest setting. Despite the weakness of the heat, there is a chemical smell when the heat is engaged. It is disconcerting. I like the mask without the heat, I really do. If they manufactured one without heat whatsoever, I would still want to use it. I plan to keep an eye on the reviews to see if anyone else mentions the strange chemical smell or if my device is unique.
Rating: 4 stars