Helpful but also firm support when using the mat!! Fits perfectly into the cove of your neck.
I use this pillow and also have the softer square one. This one is definitely firm but not uncomfortable. It sits just perfectly in the area behind your head where your back and neck meet to help you relax fully so you don't have to use neck muscles to hold your head up while doing a heat session. Both are great and good for different times. I go between using both and also using none if I want the heat to get as close as possible to my body but you definitely want to get a pillow or two if you're using it a lot. The softer options are the square ones - you can ask their customer service which will work best for you. They are so helpful and definitely the nicest people I've ever bought things from!!
Rating: 5 stars