This is really a seller rating
This collar looked to be the perfect solution to my problems, but there is no way to tell because the seller, MedicalRite, wouldn't ship to me here in the U.S. Virgin Islands.  I can understand when sellers have contracts with UPS or Fedex and don't want the hassle of going to the Post Office.  Fine, but say so,  When I was informed by Amazon that the seller had canceled the order, I sent the seller a message asking if they could send it Priority Mail in a Flat Rate box, for which I would happily pay the cost (which would have equaled the cost of the collar itself).  After more than a week I have heard nothing back from the vendor - not a yes, we can help or a no, we don't want to help; just nothing at all.  Not even so much as a  kiss my a**.  This is a horrible way to run a business.  It takes maybe a minute to fire off an email saying yes or no.  Failing to do so indicates that the customer means nothing to this vendor.<br /><br />I was unable to find a way to rate just the vendor, rather than the item itself, but had no luck.  The product may well be all that it claims, but the vendor has such poor customer service that I'd suggest obtaining this elsewhere or trying another similar product from a better vendor.  I got a similar Laerdal &#34;Stiffneck Select&#34; from BP Medical Supplies through Amazon and it cost a dollar less than the collar from MedicalRite.  It was ordered, shipped and arrived, and I still haven't heard a word from MedicalRIte.  Avoid them if you can.
Rating: 1 stars