Great product, questionable company
I've been buying this product direct from ProHealth for quite a few years. It works exactly as advertised, and is well-priced compared to Mucinex. However, I see that I can now purchase 400 mg guaifenesin much more cheaply under the Kirkland & Maker's Mark brands, and will cease purchasing from ProHealth immediately. Why? First, they have yet to send a "your order has been shipped" message that includes the name of the product shipped. Since I receive several different products from them, I never can tell what they've shipped until it arrives. When I commented about this to them, they said they had been unable to figure out how to get their email to include the product name. Until a few months ago, their emails didn't even include a subject heading. It's unbelievable that they can't get their email system to work properly. It just isn't that hard. Second, as noted by another reviewer, their packaging leaves something to be desired. Everything is shipped in bubble-lined mailers. This is not a good way to protect a non-flat shipment. Third, while they sell a certain number of good and useful products, their primary sales pitch is woo. Homeopathy, idiocy about "natural" products, conflicting health recommendations (people with fibromyalgia should avoid aspirin because it contains salicylates, but should take willow bark extract, which is merely a salicyclate with an uncontrolled amount of active ingredient, but hey, it's natural), proprietary combinations of supplements pushed by the doctors who developed them (beware doctors who make money off of selling you proprietary supplements--they have every incentive not to be impartial when creating a treatment plan). Their website is a masterpiece of nonsense, lumping valid study results with conjectures from the journal Medical Hypotheses (as the name suggests, this is a journal in which people publish suggestions for possible future studies, not actual scientific findings) and anecdotal tales from consumers.<br /><br />So, 5 stars for the product, 0 for the company, averaging out to 3. Buy guaifenesin 400 mg because it works, but not from ProHealth.
Rating: 3 stars