Overall a bad product [REVISED]
I'm revising my rating & review thanks to customer service by the company after my original post. Company was apologetic, blamed the problems on a &#34;bad batch&#34; of products, and refunded my purchase price while also shipping me 2 replacement units for free.<br /><br />I've used 1 of the replacements a little since then. So far so good, seems to be in better shape than the bad-batch one. Cuts decently without irritation, although it still feels underpowered. Battery enclosure is still a bit of a pain to open/close, although again improved. If it holds up, I'll be satisfied. I'll probably give the other freebie as a gift.<br /><br />Increased from 1 to 4 stars, mostly because of the compensation. Obviously the &#34;bad batch&#34; shouldn't be shipping out at all, but I appreciate them rectifying with minimal hassle.<br />--------------------------------------------------<br />ORIGINAL REVIEW:<br />Complete junk. The battery cover takes a lot of jiggling to open/close properly, and the on-off switch doesn't always work; overall cheaply built. I've used it 3 times and it's already conking out. The last time the cutter didn't have enough power and started pulling on my nostril hair instead of cutting it. The cutter overall isn't very powerful, and doesn't cut unless the hair is precisely fed into the little round opening. I get that the low power is designed to not cause damage, but it just doesn't work.<br /><br />Overall a bad product.
Rating: 4 stars