Dishonest-read the disclaimer
So I just received my heating pad.  The cord and pad seem to be high quality and the cover is very soft.  However, the description of this item was not accurate, and dishonest.  I believe in honesty and integrity.  Apparently this company does not.<br />This item has no digital controller as pictured but part of the cord has a controller (3x1 cm) that displays a  0.5 cm circle that changes color-- red, yellow, and blue.  I am assuming they are heat settings but the instructions describe it as displaying numbers.  The instructions and some of the reviews have such poor grammar that I am sure are probably translated using google translate or something,<br />The disclaimer on this item (tiny print) states:  While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our Web site. We recommend that you do not solely rely on the information presented .  So legally they are ok but morally?<br />I received a threatening email from seller that they were going to report me to amazon if i did not change my review.<br />I reported seller to amazon and now i continue to get multiple emails from them.  One of them states:<br />Dear  Dawn,<br />“This is Teddy from Amazon seller - Brigenius.  Sorry for disturbing again, friend.<br />Regarding to the problem for the item,  may I know if you receiving the previous emails about the solution？<br />As mentioned,  we would like to arrange full refund or free replacement for you.<br />Your response would be highly appreciated.<br />We are not US seller, we sell on amazon and serve for you, and we need a good reputation, we need make money to feed kids and our family,<br />so please don't worry about the after-sale service, you can contact us at any time for any issue.<br />We are not the best, but we are trying our best to provide you the best service.<br />Regards,<br />Brigenius Customer Service”
Rating: 1 stars