Rolling Stool
The stool arrived damaged.  I sent an email and received a response withing 24 hours saying the problem would be resolved and I would receive an answer as to how we would get a new stool.  Three days later I still heard nothing so I sent a second email.  Again no response......I understand that things happen and people are busy but you are only as good as your word.  This stool was given as a gift and it was very embarrassing to say the least when the gift was opened and 2 legs were damaged.  All I could do was aplogize and let them know I would work with Amazon to get the stool replaces.
Rating: 1 stars