Love The Scale - But Good Luck Getting Help
The scale works great, does what it says it will do, and is accurate.  HOWEVER, the included set up instructions are vague, and there is no live support advertised on the Fitbit website.  So if you need help you have to send an e-mail and wait a couple of days for a response, or you can hope your problem is addressed in an online forum suggested by the site.  I did find a toll free number to call, but only after an exhaustive search on the internet that took me to a site that had a number that had a recording that gave me the number to Fitbit's toll free support.  (Let me save you all some trouble: 877-623-4997).  I finally got hold of someone at Fitbit and they were very helpful, and gave first class support.  Turns out the instructions given with the product aren't correct, and you have to use a portable device such as a smart phone or iPad to set up the scale.  Bottom line is that Fitbit could be more forthcoming in their set up instructions and providing easy access to their support.
Rating: 5 stars