REVISED from "Not the Best" to Horrible!
Addition to my Previous Review:<br /><br />DO NOT BUY THIS HAZARDOUS PRODUCT!<br /><br />I purchased one in February, and it is completely inoperable. Not only has it been frustratingly low-quality, as I explained in my earlier review below, it is also dangerous. The seams in the fabric separated in many spots, and the heating elements would only come on intermittently. The last time I tried to use it, though, the power seemed to be cutting on and off. I got up to check that the cord was fully plugged in, and there was a sudden "zapping" sound, and blue sparks were flying from the cord!<br /><br />Luckily, it was plugged into a power strip, so I was able to unplug the pillow without getting injured, and upon closer inspection, I could see that the wires where the cord is connected to the transformer plug had become exposed. In all honesty, I have grave doubts that this product meets safety standards and plan to submit a complaint to Amazon.<br /><br />First off, this is a functional, inexpensive, and portable massager which seems fairly sturdy. That said, the manufacturer obviously took several shortcuts when they designed this product.<br /><br />The heat is insufficient to loosen up tight muscles.<br />The included cord is flimsy and far too short to reach an outlet.<br />The buttons are poorly designed. When you sit / lay against the pillow, the power button can easily be pressed inadvertently. It's very annoying to have to keep getting up and turning it on.<br /><br />I would not recommend this product. One with better quality would be a better choice.
Rating: 1 stars