DO NOT BUY THIS SAUNA - MAJOR DESIGN FLAW - YOU WILL LOSE YOUR $$ - DON'T BE FOOLED BY WARRANTY
I purchased this sauna last summer and almost immediately it began to fail. It has a MAJOR design flaw. The cables do not fit into the dome snuggly. Therefore, sometimes the bottom heating unit wouldn't work and sometimes the top heating unit wouldn't work. After five months both domes stopped heating up altogether and it would not longer work. When I set it up initially, I only moved the top dome to slide over the bottom dome 4 times in 5 months, and I never moved the entire sauna once it was set up. So it is not as if I moved it a lot and the cables became loose. They say there is a 2 year warranty, but they don't tell you that you have to ship it to China to get it repaired and YOU have to pay for the shipping which will be hundreds of dollars, just to repair something with a design flaw that is going to break again soon anyways. At first the manufacturers didn't even want to do that and said that I must have moved it around too much. Never mind that it is supposed to be PORTABLE and should be made with enough durability to MOVE AROUND!! And as I mentioned previously, I moved it less than a handful of times in 5 months, so I knew that was not the case. They were trying to renege on their warranty. So don't be reassured by the warranty. You really have little recourse if they say no. Now they are saying they will fix it but I have to pay hundreds of dollars to get it to them, and it likely won't work for long anyways. No thanks. I have since spoken to other people who have owned this sauna and they say the EXACT same thing happened to them. Clearly it is designed poorly and is a low quality product. I'm going to take the loss and purchase a permanent unit so this doesn't happen again. Save yourself the frustration and DO NOT BUY THIS SAUNA!! Worst purchase I have ever made.
Rating: 1 stars