Work as it intended
The heating pad appears to be a soft pillow.  It is plush and comfy for the hands. It is perfect to warm my frozen hands while watching TV.  I liked it. The only downside was the first time that I have to fill it with water. I spilled some water to it and it took time to dry. I did not plug it right away because I was afraid that I might get electrocuted because of its wet surface. Anyway, there was a safety lid on the part where you plug the electric cable.Nevertheless, one should be always cautious.I used a sauce (condiment) squeeze  bottle to put water in it. I never touch it while it is recharging. When it is done, I unplug it and I  enjoy its warmth. I also use this as a  heating compress. I put it on my lower abdomen when I have my menstrual cramps. In general, I am satisfied with the product.
Rating: 5 stars