Not as advertised and poor customer service
12/14/20 Follow up from original post**<br />The Seller promised to send me a replacement charm for an incorrect letter. The charm never arrived and the seller never responded to any of my subsequent emails.<br /><br />Original Post<br />I was hoping the final product would look like the picture but it does not...AT ALL. The charms are locked in place and not like the advertised photo at all. The engraving font is also very different and not like advertised. The N was sloppy to the point I do not feel comfortable giving this as a gift. I do want to say that the vendor was responsive and very accommodating. I ordered a misspelling of a name and when I received word of the error I contacted the vendor immediately. Unfortunately the error was not corrected before the shipping went out. The vendor did offer to send me a replacement charm which I could add myself with jewelry pliers. I did appreciate that. Overall the quality is just not as good as the photo.
Rating: 2 stars