BEST Customer Service EVER !!
If anybody is looking for the most beautiful PERSONALIZED Note cards, Notepads or other elegant Stationery supplies, "MODERN PINK PAPER" is the company for you! I wanted to gift some elegant personalized Note cards to a dear friend on her 80th Birthday. My friend is a Lady in every meaning of the word, and everything in her house is tasteful, beautiful and elegant -- so the Note cards, too, had to be extraordinarily elegant!<br />"MODERN PINK PAPER" offers a wide selection of fabulous Note cards and the most beautiful fonts to personalize them with. Since my friend is Polish, her name contains some special accented letters from the Polish alphabet, but that presented no problem for the "MODERN PINK PAPER" Company. Prior to placing my order, I contacted their Customer Service Department and asked about that, and a superkind lady named Dalia responded within minutes, that they can provide typesetting in any language and any alphabet.<br />I selected the most elegant Cherry Blossom Note cards, ordered the personalization in Polish, and sat back --  awaiting my friend's enthusiastic reaction to my gift... And sure enough, a few days after her Birthday, I received one of "my own gifts" in the mail. The card was as beautiful as it had been online, but I immediately realized that something with my friend's name was "off".  It looked like the letter "i" was missing in her first and last name. The special accented Polish letters were all there, but without the "i" her name just didn't look right. Since I had had such an amazing experience with Dalia, when I had approached her with some questions prior to placing my order, I felt comfortable asking her this time as well. Just like the first time, Dalia's kind and patient response arrived in record time.<br />She explained that she immediately had pulled up my order and checked: The letter "i", indeed, was present in all necessary places in my friend's first and last name -- but in certain fonts certain letters, when they appear between certain other letters, seem to "disappear"!  So, I want to make it CRYSTALCLEAR:<br />There was NO MISTAKE ON "MODERN PINK PAPER'S" behalf!<br />In "the company" of certain other letters the letter "i" in this font simply disappeared! Nevertheless, Dalia generously and superkindly suggested that I pick out a different font and "MODERN PINK PAPER" will DO OVER my entire order, because -- as Dalia pointed out --<br />"I really want my customers to be<br />☆☆☆☆☆ - HAPPY with their order!<br />I really was so grateful and deeply moved by Dalia's generous and kind offer! My friend will be so surprised about the second set of the lovely, personalized Cherry blossom Note cards! From now on I will place all personalized Stationery orders with<br />"MODERN PINK PAPER"! Such exceptional Customer Service deserves Customer Loyalty! If you are looking for a beautiful personalized gift for a friend: Please check out "MODERN PINK PAPER"! Their selection, their prices,  but most of all their Customer Service are WITHOUT COMPARISON!<br />THANK YOU SO MUCH!
Rating: 5 stars