Item arrived very quickly and in great shape. Unfortunately
UPDATE #2: After refunding my full amount for the original item, the seller, on his own accord, created and mailed me a brand new version of my first order, complete with the same engraving originally requested.  This second version was much better and looks terrific.  I will be giving this item as a gift!  A big thumbs up to the seller, who went above and beyond in this case - quickly refunding my first purchase with no hassle or argument and then sending out a new version without any prompting from me. These are the sellers from whom you should buy.  Thank you!  New stars - all 5!<br /><br />UPDATE #1: Although I was not happy with the final product, when I did ask for a refund, the seller quickly agreed (including shipping costs) and did not ask for me to return the item.  Given that this was a 'personalized' gift, that was a very generous gesture on the part of the seller and much appreciated.  If I thought I might have luck the second time around, I almost would try re-ordering, since it was a lovely and well made product otherwise (that is, minus the issues with the engraving).  Thank you.<br /><br />Item arrived very quickly and in great shape.  Unfortunately, although the '6 YRS' and wedding date were engraved okay, our names were quite a mess.  My husband's name was done twice and did not quite match up, so it looks blurry, and with my name, the first initial was done twice but *next* to each other rather than over each other - so my name has an extra first letter!  Although the item in and of itself is nice and high quality, I cannot give this as the gift I had intended, since the engraving of our names is so poor, I would be embarrassed.  I'm disappointed, it was such a lovely idea!
Rating: 5 stars