I was very pleased with both the product and company.
I purchased two of these ornaments for two of our married grandchildren last year. I was very pleased with them and happy to give each couple such a lovely gift. One problem was that I asked that one ornament be engraved for 2014 and the other 2016. I received two engraved 2016. I contacted Do Good Designs and very quickly received an apology and was told that another engraved 2014 would be sent. I was concerned about it arriving for Christmas and requested that it be sent directly to our granddaughter in another state. I was told not to return the incorrectly engraved ornament, to give it to someone who could use it. Before the ornament was shipped, at no extra cost to me, I received a picture of it so that I was assured that it was correct. I was so pleased with the ornaments and the service I received from this company that I ordered two more of the same ornament for Christmas this year for two more grandchildren who wed this past summer. I highly recommend this company.
Rating: 5 stars