Stressful process from start to finish
I purchased this as a gift to ship directly to my friend. I asked repeatedly - at least three times - to be shown a proof before it was sent out. Before I knew it, I received a tracking number and the pillow was on the move! The picture attached is what was received by my friend, and I have NO idea where this photo was obtained. My photo submitted was of a human not an adorable kitty. This is a very frustrating process with probably 15 emails back-and-forth. Complete letdown.
Rating: 1 stars