what you buy is not what you get
Ordered this item and just received it. The workmanship in the chain and the cross are incredible. The cross is very heavy and solid. Fantastic detail. I love it, the cahian is a perspective size and the detail is awesome. Super comfortable. My only complaint is the clasp is different than what is shown. Mine came with a &#34;twisted Torq style circle with a tiny screw on a ball end. It's very very well made,but makes the pedant hang at an odd angle. A heavy &#34;m&#34; shaped or sometimes called &#34;butterfly&#34; clasp would really set the piece as spectacular! I've seen the clasp used on other designs and it makes the &#34;wow&#34; statement. The Torq rings doesn't let the pendant lay correctly and doesn't fit in with the time period this necklace emulates. I think  a hand forged or hammered clasp would make this a truly memorable piece. The clasp shown in the picture is not what was received. Were it not for the clasp, I'd give this product a 10.  It could be totally awesome, just the clasp let's it down.clasp has now broken and jeweler promised a new one, but that's been weeks. The entire piece has turned black and despite having it cleaned by the best jeweler in SF. It turned black again. Evenusingahighly recommended cleaning and polishing cloth,it turns black in a few days. I've worn the same silver cuff bracelet nonstop for the last 15 years and only have to clean it every 6 months. Don't know what kind of silver this necklace is made from,but it's now sitting in a box and can't be worn. Nice design, but not durable and not what I ordered. It's apiece of very pretty junk<br />Adding to this, the seller apologized for sending a different clasp. Stating he’d send a better one which has never been received. Finally the clasp broke due to its frail nature despite being untra careful. The chain fell off and the item was lost. Now the buyer will only issue a refund if I return the item. Can’t return the item because it broke because of changes which I didn’t pay for.<br />The seller wants me to remove my dispute. I’m not. If he’d sent me what I paid for the item would not have been broken. I feel this seller is not being 100% honest and responsible for his product. I would think twice before ordering from this company and look elsewhere for similar items. $319. For an item different than what I ordered. Admitting the changed the fastening and not standing by his product.. NOT HAPPY!
Rating: 1 stars