What went wrong?
The rug was set up to say The ___________________Family so I inserted the last name to add in the place of what what there.<br />When I got the rug it only had the last name on it and not the original set up.  It just had the last name scrawled across it, which was fine, it was just not what I expected or ordered?  What went wrong?<br />I've ordered rugs like this before and only had to add the last name and it came as the set up showed and just the last name was changed to whatever I inserted...a little disappointed this time, but not worth getting a refund or re-order since it's a Christmas present and too close to risk not getting it at this point.
Rating: 4 stars