Excellent product and customer service!
I have two LaLa Texture Flax Sacks. One is the neck and shoulders version and one is the Large Flax Sack like this one. They are both in heavy rotation at my house. I look forward to using these first thing in the morning when I wake up and when I get home from work. The heat lasts a long time and they are just the right density and size. Suffice to say I was a little distraught when my large sack sprung a bit of a flax leak. And ...it can happen especially given the amount of use these things get in my household.<br /><br />While I thought of ways to try and repair it myself, I figured why not reach out to Lalatextures to request assistance with patching my beloved sack. Much to my delight, I received a response immediately and was sent a replacement flax sack within a few days- no questions asked and at no charge!!!<br /><br />Thank you Lalatextures for taking care of your customers- I will forever be a loyal client!  Not only am I picky when it comes to my hot packs, I love supporting independent businesses such as yours. I will definitely be back for my future orders and gifts!!  Now if you could just make a full- body version the easily fits and heats in the microwave in under 3 minutes lol 😜. Thanks again!
Rating: 5 stars