You will be very happy if you do not try to customize the product.
We love the product itself.  It turned out nice. It was a baby shower gift.  I was under the impression that it could be customized.  We would have preferred to pick different colors and different shapes.  I tried emailing and the seller did responded, but communication was too frustrating.  I didn't have more than 2 weeks to exchange emails that didn't help me customize it.  I think had I went to Etsy to communicate with the seller, I may have had better luck.  My advise is if you want to buy the exact product you see, you will be pleased.  But if you want to know what colors and shapes you have as options, you will be disappointed.  Maybe my experience was just an unusual one.  Hoping so since the product is really a great alternative to all other mobiles that I have ever seen.
Rating: 4 stars