The bracelet is beautiful. It is too big and although it comes ...
I would give this 5 stars if they just responded to me when I asked for help.  But after three tries, they get a 2.  The bracelet is beautiful.  It is too big and although it comes with a device to take out links, it comes with no instructions on how to use it.  Oddly, it does come with a paper asking you to contact them before you write a bad review... it had no contact information. I wrote them three times through Amazon and got no response.<br /><br />So, now if I want to use it, I'll need to take it to a watch maker to have it resized.  And, what's not clear is if you only reduce the size to how a bangle bracelet fits (a little loosely) will the Fitbit still register correctly?  Again, a simple response to both my question would have gotten them a happy customer.  Poor customer service trumps a good product every time.
Rating: 2 stars