Great customer service
The clock is beautiful, and Igor was amazing to work with, checking with us along every step to make sure we were satisfied.  My only complaint is that the clock mechanism in the back sticks out farther than the hanging hardware, so you need to have the screw or nail you intend to hang it from sticking quite a bit out of the wall in order for it not to hang at an angle.  But the face is beautiful and the clock works well.
Rating: 4 stars