customer service is great, quality of product is okay.
Originally I loved them, my daughter loved hers, they are adjustable so they fit different sized wrists. They are cute, I absolutely love that they are red with gold little links. The reason why I give 3 stars is because they don't last long. Within 3 weeks my daughters bracelet broke. I sent a message to the owner and she responded quickly and was very efficient and nice. She replaced them for free. But then a week later mine broke. I still have an extra bracelet from the set she sent but I'm almost scared to wear it because they are so fragile. Also, the bracelets weren't put thru harsh conditions for them to break, the links just arent fully closed so the string slides off. And when you try to tie them back it's really hard. The little gold Dots that are at the end of the strings were the first to come off .
Rating: 3 stars