Great company! Beautiful craftsmanship!
I wanted wrought iron tie backs for my windows and hunted high and low. I'm a lazy shopper, so I like using Amazon, but didn't find a lot of options. When I found these tiebacks, they were a bit pricey and the shipping was like $7.25. It calculated that shipping amount per tieback. Whoa!<br /><br />So, I contacted the company, especially because regular tiebacks wouldn't be sufficient for all I needed. Furnace Brook Iron Works was fantastic to work with. I explained that I'd need 8 tiebacks and 2 double tiebacks. By double tiebacks, this is what I mean: I have two double windows (side by side) and I tie the outermost curtains back (with regular tiebacks) but need the double tieback for the center of the two windows to hold the two inside curtains in the center. No problem--they could make them! That was step one.<br /><br />Step two: The wood surface for the center of the double windows was only about 1/2 inch wide. No problem--they custom made those, to set the screws closer together.<br /><br />Step three: Would the shipping really be that much for EACH piece? Nope. They adjusted it to considerably less.<br /><br />Step four: After everything was decided, I threw another request at them for a cupboard hook. No problem.<br /><br />Not only were they super accommodating and easy to work with, but the finished products are beautiful. I love that I can still find beautiful craftsmanship like in my grandpa's day. Every part of this transaction exceeded my expectations, right down to every screw that I needed being included.<br /><br />Oh, by the way, I was a bit concerned about mounting them, since my windows are more of a grooved, sloped moulding as opposed to a flat wood surface. They worked just fine, though. Just use a bit and drill your hole, then mount with the screw. Also, I wanted the single tiebacks to be slanted and wanted the angle on each side to match, so I just cut a triangle template out of cardboard and used that as my guide. To line up the double tiebacks, I just used my laser level to make them even with the outside tiebacks. Surprisingly, you'd think a pro mounted them for me!
Rating: 5 stars