Beautiful but cheap, horrible customer service!
We ordered this honestly with the best of hopes.  We liked the way it looked so much we didn't notice many of the reviews or really read about the product.  We order the letter P and we did receive it rather quickly, but it was nowhere near the quality or look we expected.  First, it is made from a very thin wood that is extremely fragile.  Second, we order matte black and received a black with gold glitter in it.  I politely emailed the manufacturer and just explained that we did not care for the gold glitter and that we would either like to return it or we would be willing to send it back to have it repainted.  When I received a reply, there was not even one mention of an apology for the product not being what we ordered, just a simple I will send you a return label later.  Now, I will say it was returned back to us quickly but still not completely matte black there are still speckles of gold throughout and again no sorry our product didn't meet your expectations, we hope this does.  Just simple customer service is all I ask.  I do not recommend this product just based on customer service alone.  Again, I never wanted a refund, I just wanted the product, that is quite expensive, to be better and for simple politeness when it didn't match what we ordered.
Rating: 1 stars