The necklace still doesn't appear to look like the one in the photograph
The necklace still doesn't appear to look like the one in the photograph, even after the seller replaced the original because there was glue on the silver plate and a knot in the chain. The stones on the second necklace are crooked and it still looks cheap. The photograph in the ad is much prettier. I guess I assumed the silver wouldn't look so polished and it would look, well, like the photograph. The stones are just glued on to a shiny silver bar. You could easily pull them off. It's just okay. If I saw it in a store, I wouldn't give it a second look, to be honest. But I will say, the customer service is phenomenal. The seller replaced the necklace in a matter of days after I complained about the knot and the glue. They were apologetic. I feel bad, but it's just not a great piece and I can't recommend it in good conscience.
Rating: 3 stars