My personalized order is broken. Delivered open, wet, and broken pieces
My chimes arrived in an open, wet box that was not sealed and broken contents inside. This was personalized and for the passing of a love one. Why would it be shipped open and no seal, wet and broken. UPS driver drove off. My heart is broken even more now. Update, heard from the vendor. They will replace this memorial chime and file claim with UPS, this time wasted was for a memorial service which have now passed. Thank you to the vendor, the chimes are beautifully crafted. I would purchase again. Thank you!
Rating: 1 stars