EDIT** The engraving was not correct-but they fixed it.
The customer service is very good! I contacted the seller and got an immediate response from an actual person. They had another, corrected necklace out to me very quickly...and I love it!<br /><br />Original review:<br /><br />The necklace is beautiful and seems to be good quality. But when I first opened the box, the chain was tangled and in a knot. I requested and paid for  engraving on two sides of the bar. And only one side was engraved. I have contacted seller. I am waiting for a response.
Rating: 5 stars