Good customer service, but not as pictured on site.
The necklace is cute, but kind of over-priced, in my estimation.  The chain is copper underneath, not stainless steel, and after a month of wearing it, the copper is showing through where the necklace touches the back of my neck.  Also, the gemstone charm has a base metal backing, which also has the copper showing through.  The octopus is also starting to show copper underneath.  That surprises me, as the charms only rub against my clothing.  The octopus is exactly as pictured, but the initial charm is not at all the same font shown in the listing.  The colors of the "gemstone" choices are completely inaccurate.<br /><br />On the good side, the necklace arrived within 4 days of ordering it.  Also, the seller sent me another gemstone charm, free of charge, once I received the correct picture of the gemstone charms from them.  The seller said they were "in the process" of updating their listing to show the correct charms.  But that was over a month ago, and since they had/have possession of the correct photos, I do not understand what the hold up might be to correcting the listing.  The holidays perhaps?<br /><br />The gemstone charm in the listing is see-through (no backing).  The charms currently being used by the seller have, as I mentioned, a metal back.  I will say that the work done with the jump rings (the little circles of metal that attach the charms to the chain) is perfection.  The two ends meet exactly, and I had to test them to see if they'd been soldered together (they had not) they were crimped so well.<br /><br />My advice is to contact the seller for an updated photo of the charms before placing an order.
Rating: 4 stars