Buyer Beware!
I bought a traditional wallet off of another hobby website for my husband for his birthday. Upon opening it, my husband instantly said that it was not his style and looked very cheaply made. His words "It's just a rough cut piece of leather and 4 rivets for $60. Plus the design clearly will NOT securely hold cards/ID" . But there was hope!, Mr. Lentz has a return policy. Come to find out, he does NOT accept returns for a refund. His policy:<br />"I gladly accept returns and exchanges<br />Contact me within: 5 days of delivery<br />Ship items back within: 7 days of delivery (which we did)<br /><br />But come to find out..."All items in the shop are handmade per order as they come in, with a lot of care and detail. No item in the shop is ever resold and we don't keep inventory of any one item. This means we need to have a tighter return policy than those larger box stores. If you are unhappy with your purchase, you must contact me within 5 days of receiving your item. If it falls within the return policies detailed below then a return for store credit will be offered."<br /><br />This was not a custom order by any stretch; no dyes, chains, stamps, or engravings. As basic as it comes.<br /><br />So he required us to ship the item back, an item he claims he will "never resell", and offered store credit. Only problem, my husband does not like any of his flimsy wallets! Thanks for nothing, Mr. Lentz!
Rating: 1 stars