Poor customer service
Beware of instructions for customization. IT WILL INCLUDE THE WORD “family” at the end of anything you type there.<br />I filled in the “family name” line with “Mr ***” and “Mrs ***” thinking that would be what would be printed, based on other customer review photos. It arrived saying “Mrs *** Family” and “Mr *** Family”<br />When I contacted seller, they would not accept a return and stated they would provide a discount on a reorder. That’s fine, I completely understand.<br />The message was full of attitude, blaming me for not understanding the instructions (okay, I get it. I guess I should have assumed “family” would be there, but I kind of would have expected that a small tshirt printing business would realize that was in error before printing.<br />I asked what the discount would be and how to apply it, and they simply said they would only waive the $4 shipping.<br />At the end of the day, I wish these shirts had been printed correctly because they are very soft and otherwise wonderful. I wish I could use them or reorder, but I feel too frustrated with the seller to reorder.<br />Just make sure you are VERY careful with how you customize or be ready to catch an attitude from the seller.
Rating: 2 stars