Great customer service.
I'll start by saying I received the item that I had purchased and that it's adorable and there was absolutely nothing wrong. I received an extra folder with a different name so that was the only mix up. But it's not that my order was done incorrectly because it was not. And my son loves his folder. I just ended up giving away the extra one to somebody who had that name LOL but when I spoke to their customer service they were friendly and helped me to understand the mistake in sending me an extra one but like I said and to be clear I got what exactly what I paid for it's adorable and there was nothing wrong with my actual order. Just a small flub up and it was handled with style.
Rating: 5 stars