placing the specifications best I can in the personalization boxes
UPDATE: After leaving my first review I was finally contacted and a new backpack was sent with no charge. This time is was correct and I couldn't be happier with it!<br /><br />Could not wait to receive my customized backpack, but unfortunately once it came it was incorrect. This was even after emailing my exact specification, placing the specifications best I can in the personalization boxes, and emailing agin once my order was placed. Now that I've received the incorrect backpack I've emailed twice and have not got a response yet. I've even waited the allotted 2 business days between and after each email for a response. Really wish it would have been correct or someone would email me back to correct it. I was really looking forward to using new this backpack during my nursing program.
Rating: 4 stars