Customize Option
You need to have a customize option on all your canes that it's available on. Put it in a tab before you place your order. I love the look of this cane and in the description, it tells you that you can choose from several colors and lengths. also, either brass/gold or silver hardware. But when I went to order this item, it was just going to send the 36” walnut. It becomes a huge hassle. I noticed that you had a customize option button on another one of your canes. It fit the description of the item perfectly. This cane, and many of your others say one thing but don't offer that option. ( Even though it tells you it's available.) I would just make it simple for the customer, either change the description to one stature or put that button on all of your items that have the description offered. It would ensure the customer has some choices and received the product they truly want. Also, would save you guys time on returning messages and having returned items. This means more revenue for your bottom line with less time invested to do so. I need a 37-1/2” to 38” cane. This would hurt my back to use at 36” for a prolonged period. You make a fantastic product, change this one small thing and I myself would have purchased several of your canes alone. Thank you for your time.
Rating: 1 stars