Cute lamps great customer service
My friend bought two sets of these lamps four our kids. Our 11 year olds share a set and our 7 year olds share a set. The first set we set up worked perfect and have not had any issues since setting up a week ago. Setting them up is super simple. Our second set one of the lamps seemed to have an issue. We reported it and set up an appointment to troubleshoot. After the zoom meeting it was determined there was a defect. They told us to discard the broken lamp and sent us a full new set of two. Now our second set is working well. They are so cute the kids love seeing the color change knowing it’s a little hello from their friends they don’t get to see much. They also have made little codes like 2 taps means can you call or three means their stuffed animals are saying hello. Of course they can only do that when they can tell both of them are there by their lamps which is easy to know if when you change the color they change it right back. Great little invention. MUbe overpriced but they are cute and work and because of the great customer service I give the a 5. Totally cute thoughtful gift just be patient if ya get a dud and know the company has your back and will make it right. I can’t speak to connectivity issues like “they can’t be too far from the router”. Ours are in my girls bedrooms so separate rooms from the routers but not super far from the room the router is in but if you had to keep it by your router it would still be worth it. I’m glad mine are working in their bedrooms though. I think they could be a little less expensive because the materials are not super high quality but they are sturdy enough and look adorable on my kids desks so not a major concern given they are liked and being used as we speak.
Rating: 5 stars