Wish I could Give More Stars
Very special poster/picture. It is sweeter than I expected. It struck me with more nostalgia and warmth than I expected. It is high-gloss and isn't unlike a large customized poster-picture. Strong and sturdy paper, exceptionally better quality than common poster paper. For Christmas I bought 4 sky charts with a message and personalization, one for each of my children. There was a proofreading error on my part when I placed the order, I missed a quotation mark. Also, there was a very slight font difference on one quotation mark on another poster, I think it was from my cutting and pasting the quote. It was very subtle, most people probably would not have seen it. In the heart of Christmas, I sent an email on December 22nd, the same day they had corrected, reprinted and overnight posted it. I received the corrected one on December 23rd, no charge even after I owned up to my part of the error. 1 day turn around at the busiest time of the year. I would never receive that kind of customer service and consideration from a big "corporation". I had decided I would gift what I had on Christmas Day, as is, we would laugh and I'd let them know the corrected versions were en route. I am a bit dumbfounded and over the moon at the customer service I just received; I decided to take a break from present wrapping and festivity preparation to both inform future customers and express my gratitude.
Rating: 5 stars