Wonderful Customer Service & Product is Beautiful 💕
This item is beautiful & the company has amazing customer service!<br /><br />I ordered this sign as a Christmas gift for my daughter’s bonus mom. I was trying to find something that she would love but it’s a bit hard since I don’t know her that well. We co parent and talk some but still is hard to find a gift that she will love & use & doesn’t already have. I found this and fell in love with it. She has a farmhouse style so it was perfect!<br /><br />I ordered it for her with a total of 8 names: the dad, bonus mom, her 3 kids, our daughter & their 2 kids they have together.<br /><br />I did have a few concerns with this when ordering.<br /><br />I was worried about the amount of names. I they would all fit or not & how it would look if they did fit.<br /><br />I was also worried if ut would be here in time. Because I couldn’t figure out what to get the bonus mom before coming across this sign, I didn’t order her gift until about 2 weeks before Christmas. Since it is personalized & shipped from the seller, I didn’t know if it would be here by Christmas.<br /><br />I was a slight bit concerned whether the quality would be good. Like how sturdy it was & if the printed wood design would look tacky & cheap.<br /><br />Well, I received the sign well before the expected delivery date. About a week & a half early, to my surprise, so that worked out well. It came packaged nicely & protected, so no damage at all.<br /><br />The 8 names did not look too crowded or anything. It looks great.<br /><br />The quality of is great. The frame is very sturdy and it doesn’t look cheap.<br /><br />I am happy with this sign & can’t wait to give it as a gift. I did have one problem, though, but it was fixed quickly. The year was 2011 when it was supposed to be 2017. I am not sure if it was printed wrong, or if I was the one who made the mistake. I think I put the right year, but it is possible that I accidentally put the wrong year. I was pretty worried about this, because it is a personalized product, & lots of places won’t return or exchange these kind of items, especially if it is the buyer’s fault. I sent the seller a message, saying it was the wrong year. I was shocked that I received a message back within an hour & that they said hey were shipping another corrected sign as soon as possible. They didn’t give me a hard time about it, at all, so I am extremely impressed with this customer service! I was still concerned if it would be here by Christmas, because this all happened about a week and a half before the holiday. I received it today, 5 days before I needed it. It is now the correct year and everything looks perfect.<br /><br />I would recommend this item to anyone. The product looks amazing & the price is great! But the absolute most impressive thing about this is the customer service! It’s hard to find a company that puts the customer over making money! I would definitely buy another one. It would be a great gift for a wedding, bridal, engagement, new baby or housewarming party!
Rating: 5 stars