Seller resolved problem promptly
***Update from 1 Star to 4 Stars***<br />I contacted the seller about the problem as the name was not in script as I had ordered and engraving was faint.  They responded very quickly and offered a replacement.  The replacement also arrived promptly in a gift pouch (I already have the gift box) and it is much improved (see for yourself).  I am glad that I reached out to them and I am grateful for them standing by their product and service to correct errors and satisfy customers.  Updating the review facts is the very least I can do.  I appreciate this company and I’d buy from again.  I hope any other unsatisfied customers reached out to them.  Even if you’ve given the gift, wouldn’t it be better to give them a chance to correct it?<br /><br />———————<br /><br />(Original Review before update:I’m so disappointed.  I ordered script and they stamped/engraved it as separate letters, which with a short name looks horrible!  The engraving is so shallow and small you can barely see it.  This is NOT what is represented in their samples and other pictures.  I read one review about this issue but it was buried in so many glowing reviews I discounted it.  I should have gone with my gut.  Returning if they let me.)
Rating: 4 stars