Way too big
I bought this a week ago and it arrived fairly quickly. I bought this as a gift for a friend's bridal shower that's coming up. She's normally a medium and I did see that the sizes run big in the description. It doesn't run big--it runs EXTRA LARGE. A medium looked like a XL sweater. I thought it would just be a size bigger. I know this is a customized product, but surely if someone needs to return it, I'm sure the seller can remove figure out a way to remove the lettering and repurpose the sweater. Either way, I'm disappointed that the seller couldn't give me a refund/exchange. I would have placed another order--I liked it the product fine, but I'm giving this 1 star for the inaccurate web description customer service. If you do still decide to buy this product, size down instead--unless you're looking for a blanket to wear.
Rating: 1 stars