The best Amazon experience we have had.
My daughter lost a horseshoe earring in the ocean and was crying.  She sat on my lap and we looked on Amazon for a replacement.  They arrived in a beautifully, uniquely wrapped package that is hard to explain.  It was pages of a horse magazine sewed together.  Inside was a perfect box with the earrings and a handwritten "thank you" note.  I have bought hundreds of things on Amazon and this is the only one that has ever felt personal.  They went above and beyond.  I would highly recommended them.
Rating: 5 stars