Upsetting at first but good customer service
I ordered the 5-lantern set as Christmas gifts. I shipped 2 to Washington, for family. The other 3 are local, in Utah. Within weeks, 2 of the 5 are not working the way they should. One lantern has glitched from the beginning. Another, tonight, won’t stream through the lights, anymore, so we could pick a new color. It’s very upsetting. I got these lights as a sweet way to keep our family connected after losing our niece/daughter/granddaughter 6 months ago.<br /><br />Update - The company did reach out to us and tried to troubleshoot the units on a Zoom video call. When it was determined that 2 of the lamps were defective they were quick to send replacements. So while the quality is questionable, the customer service is very good. Hopefully these ones will last longer.  In addition, they have just added an APP which allows you to change colors on all the lamps and this is pretty cool.
Rating: 4 stars