Was happy with multiple purchases until clasp issue
I have purchased multiple harnesses from this supplier and have been very happy, until I received a harness where the clasps slip apart. As we are moving into the bigger harness I had already purchased i am hoping to not have the same issue. They ask you contact them directly with problems, which I did and was told they would be happy to exchange but when I asked how to begin that process I never got another response. Overall I am pleased with thier products. Customer service seems to be subpar. Will probably not order again in the future.<br /><br />I will update if our next size harness has the same metal clasp issues.
Rating: 4 stars