Customer Service Made it Right
I initially ordered this item, and was sent the wrong order - twice! The seller immediately reached out to me, and apologized as it appears to have been a fulfillment error on the Amazon side, which I know happens sometimes. The seller was so gracious and professional, and said she would send a replacement (the correct order) right away. I received it today, and I am in LOVE! The scents are amazing, the texture is nice and creamy and adore the free soap sample. I thought it was exceptionally sweet that the order included a hand-written note on a card, again apologizing for the error. They're wrong - customer service is NOT dead, at least for some companies. This company just made me a customer for life. :)
Rating: 5 stars