Customer service is the most important issue to rely upon when making a purchase
And let me tell you, this is a 5 star review!  My BetterNote matte cover arrived in a very strong and supportive envelope ( to protect from damage ) but I was missing one of the 11 discs.  I reported it immediately through Amazon to Natalie Rebecca Design.  Within less than 1 hour, I received an email along with a sincere apology and a promise to send out my missing disc.  When my package arrived today, my disc was inside along with an extra one.  Also, I received a nice gift along with a handwritten apology from Natalie.  This is customer service at its finest!  It is rare these days to be given such good customer service and I will remember Natalie Rebecca Design and will order from them from now on.  They have earned my business and I appreciate the speediness, the gift and the handwritten apology.  JOB WELL DONE!
Rating: 5 stars