Very helpful and wonderful result
Originally bought this for my mother as a birthday gift, since I live several hours away. Initially, I received the product and one of the states engraved in the necklace was incorrect. However, their representatives were incredibly helpful and understanding, and helped me replace the item with no extra charge, saying it was important and helpful that they be made aware of things like this so they could improve themselves in the future. I'm willing to believe this was a one-off mistake and I treat it as such to this day. When I finally received the correct product (quicker than I had received the original, by the way,) it looked incredible and my mother was incredibly happy with her gift.
Rating: 4 stars