Parcel was Water- Damaged upon receipt
Pros:  The package included detailed instructions on how to apply the stickers successfully.  There was also a link for a video tutorial.  Following the instructions, the application process was successful.  The seller was prompt in providing a response.<br />Cons:  I am giving four stars because my package was water-damaged upon receipt.  In fact, the parcel and its contents were still damp when I received it.  I contacted the seller directly with my concerns and sent pictures as evidence.  My concerns were for a successful application with the stickers separating from the paper because of the dampness.  The seller was prompt with a response offering additional suggestions prior to and for the application of the stickers.  After I applied the stickers to the mailbox, I contacted the seller again and indicated that it worked as intended however, the packaging impacted my satisfaction rating. I suggested waterproof or water-resistant outer packaging.  In a nutshell, in a lengthy response, the seller offered a rationale for the packaging.  The seller indicated that most customers are not concerned about the packaging because of the cost and general satisfaction of the product.  *I was not satisfied receiving a parcel water damaged in transit.<br /><br />Overall, I will say the service was prompt, overall courteous service is debatable.  I would say the product is affordable, has instructions, is clear and concise for application, and has added curb appeal to my mailbox.  However, the outer packaging I received did not protect the product because it was exposed to the elements at some point in transit.  Perhaps the seller will consider inserting the contents in a protective sleeve (i.e. plastic bag)before placing it in a paper envelope for protection against the elements in transit.
Rating: 4 stars