Fantastic customer service!
I bought this for my husband as an anniversary gift. When putting in the location during personalisation, I was worried they wouldn't find my small town so I included the latitude longitude coordinates for them to go off of. My prints arrived quickly and in great quality; and yes, I said prints with an s, as in multiple. I had only ordered one but the latitude and longitude coordinates I provided had more digits than what they normally include on the print, so they made two prints, one with their usual amount of digits and one how I had entered them. It also came with a handwritten note explaining why there was an additional print included in my order. Not only was that incredibly kind to consider that I may have included specific coordinates for a personal reason, but to gift an extra print with a handwritten note is the generous, personal, customer service that will keep me coming back and have me referring friends to. I was not expecting that level of service from an Amazon shop and I was so pleasantly surprised! Thank you so much for the wonderful prints and even more for the amazing customer service!
Rating: 5 stars