Despite Hiccups, 100% Satisfied
I had purchased this strap back in August. and was unhappy because it was scratching my neck when I used it. I made a couple of reviews to try and get feedback from the company but nothing. I tried to return it but nothing.<br /><br />I was contacted in Sept by Native Son. They were great. We aren't sure what happened that caused the glitches in communication but once they reached out to me, it was a 100% class act.<br /><br />They got me a replacement and I am loving it. Thank you Native Son for picking up the ball and running with it. You did a great job.
Rating: 4 stars