EXCELLENT customer service, and a very nice quality print!
I purchased this as a 19-year anniversary gift for my significant other, and he LOVES it!<br /><br />My order arrived quickly, but I did not like the time being included in the bottom line, because it was too much information (along with the coordinates and date).  The numbers/info 'ran together.'<br /><br />I had provided the time with the original order because I thought It was only needed to help the seller determine/provide the most precise star placement as possible.  I didn't realize it would be included on the print.<br /><br />I expressed my concern to the seller, and they quickly replied, offering to reprint the item, minus the (11:30 AM) time.<br /><br />I asked them to instead add some blank spaces and a heart shape between the date and coordinates.  I also requested a proof be provided before the replacement was printed/mailed.  They courteously and promptly did so via email.<br /><br />After receiving two slightly differing proofs, I 'okayed' the (3rd) design, and received the new print within a week.<br /><br />I am very pleased with this purchase!  I give the seller's service and the item both an A+.<br /><br />For anyone who's interested, the metal frame was purchased separately here on Amazon, from 'AUEAR'.  They offer both silver and gold colors.
Rating: 5 stars