Excellent Customer Service, US Military Veteran Owned and Made in the USA!
I purchased an IWB holster and two IWB mag pouches for my S&W .380 Bodyguard.  I received the items in about three weeks, as they custom make the product to order.  The mag pouches worked great, but my S&W Bodyguard did not fit into the holster.  I went back to their page where I originally ordered it and noticed there was an additional information box called "Enter Modifications / Special Requests" where you give them a more detailed description of your firearm so they will know how to build it according to your needs.  I didn't fill this box in and I should have, as my Bodyguard has the factory installed front laser built into the frame, and an aftermarket tall, high visibility front sight I installed on it.  This is why it didn't fit into the holster.  I emailed Neptune Concealment directly and advised them of my issue.  They got back to me immediately and told me not a problem.  They will make me a new holster shell to fit my pistol and send it out.  I will attach the waistband/belt clip from the old one to the new one and no need to send the old shell back to them.  This company has excellent customer service, is Veteran owned and everything is made in the USA!  Doesn't get better than that.  Thank you Neptune Concealment.
Rating: 5 stars