they had many nice bracelet's to offer in a sympathy
I was shopping for a bracelet for a family member who lost two of her children, I stumbled upon Secret Hill Studio. Although, they had many nice bracelet's to offer in a sympathy, memorial style, I wanted a charm from one style I liked and a charm from another to be combined.  I reached out to the seller to discuss my wishes.  The seller responded with in 1/2 hour and kept contact with me in a timley manner through out the process.  Working to create the bracelet I wanted, the price was not increased due to my request, a custom order and invoice was also created on Amazon for me for my individual piece.  I have worked customer service myself for over 20 years, and I am good at my job and know what excellent customer service is, so with that said I rarley get to give a good review as my expectations are high.  This without a shadow of a doubt was some of the best customer service I have had.  I have always received great customer service from Amazon and gave them a shout out on my social media page, will do the same for Secret Hill Studio<br />C. Brown
Rating: 5 stars