Flawed product and non existent customer service.
I was so in love with this bracelet that I justified the price by the individual craftsmanship.  However, when I received the bracelet I was so disappointed to see that they had sent me a clearly flawed item.  The wave pattern is overlapped right in the middle of the bracelet, taking away from the intricacy of the wave pattern.  It is the first thing everyone notices about the bracelet.  After contacting the company about the flaw and giving them an opportunity to make it right I have yet to hear anything from them.  I didnt want to leave a bad review but I expected more from a small business.
Rating: 1 stars