Think Twice Before Ordering This Case  (iPhone XR user)
Let me start by saying that I love this case. Yes, you heard me right, I love this case. The leather is supple and the craftsmanship is outstanding and the leather only gets better with age (I've had mine about a month). The black leather and red stitching is beautiful with my red iPhone XR. I had my case stamped with my initials and while the product information showed raised initials, the vendor stamped mine (recessed) into the leather.  I wasn't offered a choice. Nonetheless, still very attractive and unique.  I'm able to have my phone, credit cards, biz cards, bills ($$) and office keycard with me safely and securely and the snap closure is great.  It's a very compact and professional looking case. I've received lots of compliments.  So why the 2-star rating and cautionary headline?  Because when I used this case all of my callers said my calls were muffled.  People kept saying they couldn't hear me so I mistakenly thought initially it was a reception issue or phone volume - until I took the phone out of plastic holder part of the case and then could be heard perfectly.  I also tested two other XR phones and the same thing happened.  It wasn't volume, or reception - it was actually the plastic case itself which is sewn onto the leather.  That plastic case was the culprit.  So anyway, love this case so much that I tried partial plastic case surgery  - but nothing worked. So I ended up carefully cutting out the entire plastic case (so as to keep the red stitching in place) and replaced it with different plastic case that I knew worked and used velcro to attach.  A ridiculous amount of work, but as I said, I really like the case overall. Still, I can't see rating this product higher than 2 stars given this issue and the frustration it initially created.
Rating: 2 stars