Update
The company is sending me a replacement. I will update again once I receive it.<br /><br />I am so frustrated I'm almost in tears. When I was putting my picture in, ALL of the black pins fell out and I can't get them in. I've even tried hammering them into the tiny little slots they're supposed to go in but they refuse to go into the frame. $50 gone and I was so excited to give my friend this gift. What an enormous disappointment.  It's pretty, but absolutely useless because the picture won't stay in it.
Rating: 3 stars