Clasp failed, blue color doesn't last, poor customer service
Update after continued poor customer service (and now one star instead of two): now the company is sending unprofessional replies to me via the Amazon email service - I have alerted Amazon to this. Reading other reviews, I see that others have complained of the same things - blue color doesn't last and the clasp comes apart too easily.<br /><br />Bought this for my boyfriend and he absolutely loved it. It was a very nice necklace until the clasp failed and he lost it. Contacted customer service and they were zero help. Said they won’t replace lost items even though it was lost because their clasp failed. Also, we ordered the blue one, but it turned black after a month.
Rating: 1 stars