Disappointment!
Not sure how to rate this product- first off<br />Let me start by saying that the company’s customer service is stellar. They go above and beyond to ensure satisfaction. Craftsmanship is fabulous. But I have not been happy with the product itself- I used my first bag for less than two weeks, normal conditions, And noticed that all four corners on the bottom of the bag had no finish left. After emailing the customer service dept they immediately agreed to send me another bag free of charge. The bag arrived four days ago and after carrying it twice I have the same problem, hence my low review. Perhaps other products don’t have this issue but Beware of the small tote! It’s just not worth the expensive price for something that shows signs of wear so quickly!
Rating: 3 stars