The company does not back up their mistakes, and poor quality customer service was shown here.
This bracelet  looks better on line then when you get it! First of all the engraving  instructions  were not easy to figure out. I don't  even know what LA means and those letters appeared  on the front clasp. I was very upset as this was a gift for my Sons 20 year Sobriety Date. I asked if they could redo the bracelet  and I was told they could not. They would  take 20% off a new bracelet.  I'm retired and on a fixed income i cannot afford another bracelet.  I'm very stressed as i have to give this to my Son the way it is. I'm  sure he'll understand.  I will never order from this company in the future.
Rating: 1 stars