Seller is fantastic to work with! Customer service the way it should be!
When I received my metal sign it looked great! The only issue was that the year established was incorrect. Since I bought this as a…. symbolic, sentimental…. 20 year marriage anniversary gift for my husband it was a really big issue. Without enough time to purchase another custom order to have for our anniversary date I was feeling more upset/emotional than I care to admit. I reached out to the seller via Amazon and was contacted by the seller immediately. The seller was absolutely wonderful and apologized for the error and asked me what date I needed the sign by to be able to gift. He offered to ship out another metal sign the next day with the year established corrected and to upsize the sign to the next size. Absolutely no additional cost whatsoever to me. I received the new, corrected sign the day after it was shipped. It’s just as pretty and as nice as the original sign that had arrived with everything absolutely accurate. The sign appears (and feels) very sturdy and high quality and I know my husband is going to love it. I really appreciate this seller taking the time to make my order right and for being so kind and helpful. I truly do appreciate such fantastic customer service!
Rating: 5 stars