Upside down
The part where your badge attaches to the reel should be on the bottom of the picture/badge retractor instead of the top. When you attach your badge to it, the image of the hands are upside down. This product was made upside down. I'd return and ask for a refund but it was a gift and we didn't realize the problem until it was unwrapped. Horrible. DO NOT RECOMMEND.
Rating: 1 stars