Very good product, but bad communication.
Quality is very good. Craftsmanship was also very good. Timeline was better than expected.<br /><br />If your order is wrong DON’T expect Up To Par to respond back. BUT, DO except them to make it right. . I’ve emailed multiple times, had Amazon contact him twice, called the number (which rudely tells you he’s not going to answer and I should email him), only so that he can ignore the emails. No response. I’m amending my previous review because I just received my corrected seat covers in the mail. Had no idea he was fixing the situation. I thrilled he did. But, never was told he would, or anything, for that matter<br />The quality is good and a really quality feel. Timeline was prompt. Colors we chose were correct. I emailed prior to shipping to confirm everything was as I requested. He did respond back initially to say it was all clear.<br /><br />Price was right but the product wasn’t. The customer communication is definitely lacking but he put a rush in and made it right!
Rating: 4 stars