Buyer beware
[[VIDEOID:c1357dc12c29e3e4ac48da0e230fb8f7]] Tears, fingerprints, discolorizations, bubbles that could have been easily fixed before curing. They took no responsibility (Fingerprints are all over, but video doesn’t pick up well.) ‘69 Roadrunner on front of shirt looks good front half, back trunk area and back tires looked rushed and shoddy. We could have painted over the Roadrunner, but the rest of the flaws cannot be fixed after curing. They told me that finger prints are going to happen because they can’t wear gloves. That is a partial truth. It would initially be easier without gloves, but the fingerprints, tears etc could and should be smoothed out before curing. I paid 168.99. They had said a few weeks ago that the ‘69 Roadrunner car that I requested for my large extra would cost 200.00 not 20.00, because it was labor intensive… or I could use a hot wheel type replica that they had or be refunded 20.00 ( which they had not yet done). When I requested the refund, immediately after we received the bobblehead, they offered me 60.00 including the 20.00 they were already to have refunded; so basically a 40.00 refund which is 25% of what I paid them. They wanted my PayPal account to refund that small amount. They offered to make another, but since they did not take responsibility for any of the flaws and proved to be less than truthful, I would not do that. They also said that Amazon’s policies were that hand crafted items could not be refunded. There is no truth in that statement. (AMAZON REFUNDED ME THE ENTIRE AMOUNT WITHIN MINUTES through their A to Z.) I hope Bobblehead is held accountable. They are very gifted and appeared nice throughout, but the flaws could not be seen through the video we were shown, except the Roadrunner on the shirt and when I asked if it had been shipped or could they fix it there was no reply. It took appx 1 month from ordering to receiving. It appeared to be shipped from China, but had Joe Doe listed from Bensenville, IL as the return address. I ordered from them due to the good reviews. The bobblehead was going to go to car shows with my husband in his ‘69 Roadrunner that he just took many hours doing body work and re-painting. He took one look to assess the bobblehead and put it back in the box. It was very disheartening. I have kept all correspondence with this company inclu pics.
Rating: 1 stars