Great Customer Service
This ornament is really beautiful and the charms add a special touch as well as the box it comes in.  When I got my ornament there was a flaw in it.  I emailed the seller and they responded within a few minutes.  They said they would send a replacement out before the end of the next day and there was no need to send back the first one I received.  The replacement arrived 3 days later.  Great customer service.  And my niece and her husband loved the ornament.
Rating: 5 stars