Great customer service.  Functional, cute, and minimalist flour sack towel holder.
It came in a very timely manner.  The ladder was basically disassembled from rough handling by usps.  It was very easy to tap back together.  I contacted the seller immediately just to let them know about the issue but that we had resolved it ourselves.  They immediately contacted me back and offered to ship a new one, but there was no need.  The item itself is functional and fits perfectly on my counter space.  I recommend this shop and product.
Rating: 4 stars