Defective Products
The products were cheaply made. The word family was broken. Doggies was spelled doogies, several tiles were not the same size, 2 Velcro’s were sent for each tile. Even the 7 inch tile had 2 Velcro’s. I contacted the seller and was advised that this could not be true because no one has “complained” in the 15 years they have been in business. I beg to differ. I sent the picture. No response. Shipping took forever and the tape used to make the letters is cheap. I am very very disappointed because this was going to be part of my virtual Thanksgiving background.<br /><br />The resolution offered was to ship everything back and start over. But why? The seller did not listen to my request and instead, defended the business even though I have pictures.<br /><br />The service COULD have been great if they would have offered to replace the defective items and close the case. Now, I have no use for the product because I will not have time to get the situation corrected. Very disappointing.
Rating: 1 stars