very nice customer service
I have not received my clock yet but I wanted to comment on the customer service I received.  I asked them to make a 16" clock like the 20" but with slightly wider hands.  When I was sent  pictures I decided there was a little too much turquoise and they worked on it a few days longer indicating if I wanted more changes they would make a new base.  I also told them that after seeing the wider hands I wanted to go back to the slimmer version as I felt the clock was more elegant that way.  I offered to pay more for all the changes but they never charged me and were seemingly willing to do whatever I needed to make the clock mine.  This shop was a pleasure to work with.
Rating: 5 stars