Fantastic Product AND Customer Service
I am extremely picky when it comes to journals. I spent hours searching Amazon and other sites, browsing through all of the options that are out there. I wanted it made of real leather and I wanted 3- or 6-hole binding so that I could rearrange pages as I needed. This journal checked both those boxes, but I was hesitant for two reasons. First, when I think of quality things from China, genuine leather products is nowhere near the top of that list. Second, I was a bit weary of the price tag (mostly because of my aforementioned concern). However, after looking over the seller's other items and reviews, I decided to give them a chance.<br /><br />I could not be happier that I did. The journal isn't only as good as it looks in the pictures, it's even better! The personal engraving, although it wasn't a make-or-break for me, is a fantastic little touch. The stitching is tight and beautiful. The hardware seems sturdy and ready to stand the test of time. Best of all, from the time I ordered it to the time I received it was just around a week-- impressive for traveling from China, through US customs, and to New York! A large part of that was the very QUICK and PROFESSIONAL customer service provided by the seller. As soon as I ordered, I sent a quick message specifying a request I had for the engraving. To my surprise, I received a response within the hour. Then, within a couple hours of that, I received a notification that it had shipped. The seller is clearly invested in making sure that you are happy from the time you click order, until the time you receive your product, and beyond.<br /><br />The journal came packaged extremely well, so as to protect it from whatever might happen during the long shipping and handling process. The seller even included a note with the journal urging me to notify them if there were any damage or other problems. Luckily, everything was perfect. Will definitely be keeping this seller in mind in the future.
Rating: 5 stars