You get what you pay for…
I bought these earrings two months ago and while they looked nice, there were a few issues right off the bat. The posts were crooked (like they had been bent and someone tried to fix them before packaging) and the backs would not sit flush- they always cocked to one side or the other.<br /><br />Well, I figured whatever and made the best of them. Earlier this week one of the posts snapped off in my ear while I was sleeping. Now I’ve been wearing earrings for over two decades, never have I had a post break off in my ear under ANY circumstance. After looking at the earrings closer, I noticed the connection between the post and earring was faulty from the start. I contacted the seller and they suggested it was MY fault for putting too much pressure on the earring and suggested I take it to a silversmith to fix the ‘bend’. I reiterated that the post snapped off entirely and they doubled down saying there’s nothing they can do and a silversmith will fix it in a few seconds. Yeah, I get that… but I’m not paying more than the cost of both earrings to have one post fixed.<br /><br />Now I understand it’s outside of the return window, but I have never EVER had a seller outright refuse to do anything when it comes to a defective product- ESPECIALLY after only two months. I mean, earrings aren’t supposed to just break under normal use. So yeah, garbage earrings and garbage customer service. They look pretty, but so does some stuff at the dollar store. Doesn’t mean it’s well made.
Rating: 1 stars