BUYER BEWARE---CHEAP LOOKING ORNAMENT AND UNFAIR RETURN POLICY
I Ordered a personalized ornament from this company thinking this would look like a beautiful quality ornament. When I received it, first I was disappointed that it is a very small plastic (and very plastic looking) ornament - looks very cheap - and not only that, I was sent 2, and charged for 2. when I requested a refund for the second ornament (that I swear i did NOT order) I just received a very impersonal email stating personalized ornaments can not be returned PERIOD.<br />However, the same mistake happened w/ another company I ordered a different personalized ornament from (Hobby Home Accessories) and when I reached out for a refund there, even though the ornament was ALSO personalized, they accepted my request of a refund, no problem (though I did have to pay shipping - but at least they were reasonable!). Very disappointed in both the product and the very IMPERSONAL customer service from this company. I will never use them again - and warn every one / and any one away from this seller.
Rating: 1 stars