the seller did everything to correct it in the best way possible
The personalization was incorrect when we first received the strap, but when I returned it, the seller did everything to correct it in the best way possible.  He kept in communication with me and responded quickly to my emails.  I really appreciated that personal touch,  He was extremely apologetic that there was an error in the first place, and then he diligently committed to following through to correct it.  I worked with Daniel and we emailed back and forth quite a bit to make sure the strap was exactly how I wanted it the second time around.  He was very nice to work with.
Rating: 5 stars