Customer service is excellent
I earlier wrote a review about this product and I gave it a three star rating because the chain to me was too small in width. However, I was so impressed with the excellent customer service I received from the maker of the product who promised to send me a bigger chain. I have decided to review my earlier review even before I receive the chain. My five star review is based more on the artisan’s hardwork, care and passion to satisfy his customers than the actual chain he's sending me at no extra cost to me even though I offered to pay for it.
Rating: 5 stars