Better than expected!
I was looking for something to complete the display of our canvas photos, and this was a stylish, affordable, very easy way to make our small apartment living room look incredible! We have received numerous compliments on the decal, and it was a cinch to put up. I used a credit card to smooth down the entire thing, and this is on slightly textured walls. This is the metallic grey in the largest size (I would recommend having a second person to help). The second picture is the test small decal they send so you get the hang of how to do it before doing the big one you paid for- I found this VERY helpful! Plus, I think it looks great atop one of my smaller portraits (picture is 8x10 and floating frame is 11x14).<br /><br />Customer service review::: ***I know this is supposed to be a product review, but I think it's still helpful to know what to expect/read about experiences of other consumers, but the 5-star rating is for the product. So if you're not interested in customer service, then you don't need to read any further, but given the fact that it's a custom product, I felt it necessary to include.***<br /><br />The only slightly frustrating part was that you could not choose metallic grey as one of the options. So I initially chose light grey and emailed the company, trusting in good faith that they would send me the right one. I also requested that they send me a picture of what it looked like before I made my final decision because it's hard to know what it looks like unless you have a &#34;real&#34; picture to look at. It was frustrating because the company did not get back to me when they said they would, and I had to email them again when I received an Amazon email saying that my order had shipped. I was afraid I would receive a color I didn't like and not want to go through the hassle of returning and paying the return shipping. I was already annoyed, BUT pleasantly surprised when the guy told me that rather than sending me a useless picture that was not representative of the true metallic look, they sent me BOTH the light grey P and the metallic grey P.<br /><br />Anyway, I thought the company showed great customer service, however I would advise that they improve their communication and try and send a proof anyway because I think if you look at my pictures you can still see some metallic sheen- this is with a cell phone picture (no flash). I would imagine a company could invest in a better quality camera, but I'm getting ahead of myself here. The only point I'm making is that a decent picture of the requested color would have eliminated the need to send me two monograms, but this benefited me, the customer, so I'm not complaining :) I'll find some other way to use the monogram some other time!<br /><br />Other than this slight irritating experience of having to chase them down and promised proofs that were unreceived, I am more than pleased with the look of the product, ease of use, and customer accommodation that the company provided for my color choice. I would DEFINITELY recommend and WILL be purchasing from them again.<br /><br />**Updated with pictures 1/28/17** Just realized when I tried to upload pictures from my phone the first time, it never did it.
Rating: 5 stars