Over-the-top Customer Service
I first ordered a pair of these earrings in 6 mm sterling silver. They came in a beautiful gift box tied with a white bow with dried rose petals inside of the box along with some coffee and instructions on how to make Turkish coffee. When I was home, I noticed one of my earrings was gone and found it on the bathroom floor, it seemed the back wasn't gripping on to the post properly. When I emailed them asking to replace the one earring, they immediately and at no cost to me sent me another PAIR. I decided I wanted to order a 14k gold pair but in a smaller size, 5 mm.  They did not carry that size so I emailed to ask if they could and, you guessed it, they did!  AND they gave me a loyalty discount. The gold earrings arrived in another beautiful gift box. I absolutely LOVE these earrings and the customer service is 100% top notch which is hard to find these days.
Rating: 5 stars