Customer Service Rep screwed-up the order
I wanted to give gift card to newly Wed couple. I did add a message wishing newly wed couple congratulating them. Since I was not able to see the message in order I did reach out to Customer Service to make sure my greetings message was part of the order. The Rep confirmed that she could see my message with order and gift card will be shipped with my message. But I don't see that message in the Gift box shipped to me. I am very disappointed with the Customer Service rep.
Rating: 1 stars