User Unfriendly Gift Reload Feature
I found the Gift Card Balance Reload feature difficult to use. As a result, I reloaded $100 twice and subsequently cancelled the $200 total reload. It required two chat exchanges with the help desk and two chat exchanges with my credit card company to reconcile the accounting. Currently, I have a 0 balance on my Gift Card Balance and intend to leave it that way due to my confusion.
Rating: 1 stars