It should be Clearer and Easier to Give money to Amazon
I wanted to apply 2 gift cards that I received in the mail to reload my gift card balance.  I found the web site unclear, and the correct way to do this difficult to find (I don't do this frequently).  Maybe the site is very clear if you are trying to do what they expect, but when you approach it from another perspective, you find that there are other ways to interpret the directions.  It was not hard to make the mistake.<br /><br />Fortunately, the Amazon people were very helpful.  They helped me clean up my mess, and showed me how I should have done it.  Hopefully, I will remember what they said and be able to find the right way next time.  But I'm a bit worried - not so sure.
Rating: 3 stars