Took hours to reload balance
More than anything else, convenience is what Amazon sells to the world.  So convenience is what we expect and grow accustomed to.  When Amazon is not convenient it is extremely frustrating.<br /><br />So my son had a couple of $100.00 visa gift cards and really wanted to purchase an IPOD.  I tried using them to help make the purchase, but once I entered one of the cards to make the purchase, it took my order without telling me to enter another source for additional funds.  Realizing that Amazon would have to cancel the transaction because it only allowed for one payment source, I cancelled the transaction and tried to enter the Visa gift cards onto an Amazon.com gift card so that I could then add them together to make the purchase.<br /><br />So I first added the amount over $200.00 that I would need to make the purchase to my Amazon.com gift card then and tried to enter the Visa gift cards.  Amazon would not accept the gift cards.  Since I already had the extra money on an Amazon.com gift card, I decided to "buy" my son's visa gift cards to use elsewhere and put $200.00 onto Amazon.com gift card from my own funds.  The transaction appeared as pending for hours.  After a while, I gave up waiting and just paid for my son's purchase.  Now I have $200.00 on an Amazon.com gift card that I will likely eventually use, but never really wanted there in the first place.<br /><br />I suppose there is a way to reverse the charge, but everything related to the Amazon.com gift seems to be so complicated, I just don't want to take the time and hassle to do it.  I probably don't even have the time to write this review, but I am so annoyed by how long it took to accomplish this transaction.<br /><br />If Amazon is going to continue to make  a run on leading the retail world, it will have to figure out how people can make purchases with visa gift cards.  It will also have to figure out how to reload balances without making customers wait hours.  If it continues to be this complicated, some other retailer will figure out how to do it, and shoppers will go elsewhere.
Rating: 1 stars