The Devil Is In The Details
Spent 45 minutes on the phone with a very courteous Amazon call-center representative in the Phillipines who tried very hard to help me.<br />With NO results.<br />Reason #1<br />Because Amazon &#34;corporate&#34; (my term) has separated gift card balances from the Amazon store card managed by Synchrony Bank, there is no way to:  (1)  activate a credit  on the gift card given return of original item for credit, because (2) you need a &#34;digit code&#34; (like what was on the plastic gift card), but is now gone and no instructions where to find it.  Even the representative in the Phillipines couldn't issue an e-mail to confirm despite a willingness to try.  Yes, the credit shows on my Amazon online account, but not a clue where to find the digit code.<br />* * *<br />Reason #2<br />That an Amazon customer cannot apply the Gift Card balance to an Amazon Store Card account is not only ridiculous, but a &#34;PRIME&#34; reason not to use either product; i. e., an Amazon Gift Card, OR an Amazon Store Card from Synchrony Bank.  (And PLEASE don't give the &#34;reason&#34; that it's a &#34;separate set of books&#34; for accounting.  This is 2017 not 1917.)<br /><br />As is, when I pay off my Amazon Store Card account, I'll leave it open for &#34;credit purposes&#34;, but never use it again.  Including that the &#34;no interest charge on deferred purchases&#34; isn't worth the hassle that comes with matters such as described here.<br /><br />I will discourage anyone from giving me an Amazon Gift Card as well.<br /><br />In this instance, the Gift Card amount was $30 ~ not $50 as you have captioned on the processed review.  (&#34;Details!&#34;)
Rating: 1 stars