New Amazon Gift Card reloading process: unexpected & time consuming.
The previous system was very clear and easy to use. Reloading one’s Gift Card was quick and the funds were available immediately. There was no announcement or explanation for this change… a change that does not appear to make things any easier or better for the Amazon customer.<br /><br />Now, it appears we have to purchase a gift card from ACI Gift Cards, Inc. and then this Gift Card is supposed to automatically be applied to our Amazon Gift card balance in about 5 minutes… with the caveat that it may take longer.<br /><br />I started maintaining a Gift Card balance because I use Virtual Credit Cards for internet purchases. Virtual Credit Cards can only be used at one merchant. Unfortunately, Amazon can charge any given item to any one of 5 (or more) different merchants with little or no information about which merchant will be charged at the time of purchase. This means that orders with multiple items could have some item purchases rejected due to payment issues. Fixing this can delay the order process for days. Reloading the Gift Card using a Virtual Credit Card is a way to get around this problem. The only real downside is having to maintain a balance with Amazon that can only be used at Amazon.
Rating: 1 stars