BUYER BEWARE
I ORDERED, THROUGH AMAZON,  A $200 SOUTHWEST AIRLINES GIFT CARD FOR MY ADULT GRANDSON, THINKING IT WAS A FANTASTIC IDEA FOR HIS CHRISTMAS PRESENT. SADLY, HE TRIED SEVERAL TIMES, IN VAIN, TO ARRANGE A TICKET FOR TRAVEL FOR LATE MARCH TO SOUTHERN CALIFORNIA BUT SOUTHWEST AIRLINES DID NOT RECOGNIZE THE GIFT CARD NUMBER AND THEREFORE  COULD NOT HONOR MY GRANDSON'S REQUEST.  I CALLED AMAZON ON MARCH 10TH AND A VERY KIND CUSTOMER SERVICE REPRESENTATIVE SAID THEY WOULD NOT REQUIRE THE RETURN OF THE  CARD AND WOULD CREDIT MY ACCOUNT. I HAVE NOT HEARD ANYTHING FURTHER FROM AMAZON REGARDING THIS PROBLEM FOR POSSIBLE REFUND.  SO I HAVE ALERTED, VIA MY REVIEW, FUTURE CLIENTS WHO WISH TO GIFT THESE CARDS NOT TO DO SO UNTIL THE BONA FIDES OF ACI GIFT CARDS, INC BE VERIFIED. BOTH MY GRANDSON AND I ARE UNDERSTANDABLY VERY DISAPPOINTED AND HOPE SOME RESOLUTION WILL BE FORTHCOMING.
Rating: 1 stars