Buyer beware of thieves when registering card online, zero balance suprise
When you get your gift card you are encouraged to register it on the website on the back of the card, in this case it was GiftCardMall.  Very shortly after registering the card on the site it then showed the balance, ZERO.  That registration site either has a dishonest employee taking information as forms are submitted or there could be malware on their server siphoning card information.<br /><br />You can call the number on the back of the card to report the fraud and customer service (company: Blackhawk Network, who has poor reviews online) will tell you the name of the company that stole your funds, but you then have to fill out a dispute form and email it to them and then "in 7-10 days" (which has become over a month) they are supposed to give you a new card.  A very inconvenient gift. For safety if you get one of these cards use it up immediately or better yet move it to your Amazon gift card balance for safe keeping.<br /><br />UPDATE: almost 5 weeks has gone by and the issue is has still not been resolved by the gift card company (Blackhawk Network).  After several long annoying calls to them they say that Covid has slowed down their responses.  And they acknowledged there is theft happening on their registration sites, how it is allowed to continue without being fixed is mind boggling.  Every couple weeks they will send out an email asking for copies of the same documents (proof of purchase) even if you already sent them in several times prior.  This is a complete failure of customer service.<br /><br />Suggestion:  Rethink this stressful risky "gift", find a different gift card company that is more reliable for customer service.  Your safest bet is an Amazon gift card since they have the best customer service teams.
Rating: 1 stars