CUSTOMER SERVICE
We purchased 3 boxes of the anytime gift cards.  We were only able to load money onto 14 .  The 11 that we could not load shows an error message of invalid serial number, when in fact it is correct.  I have called into Customer Service for help, was told we would be contacted within 12 hours, it has been 36 hours and we have heard nothing.  I have also tried the customer service chat, and that person told me I had purchased them in a store. I provided the Amazon order number , was told I was entering the wrong number( I wasn't), then I was told they didn't know.  CUSTOMER SERVICE HAS BEEN NO HELP!  What am I supposed to do with 11 gift cards that we cannot  use? I WOULD HAVE GIVEN NO STARS BUT IT WOULDN'T LET ME.
Rating: 1 stars