Bring Back the REBATE!
I tried to add money to my gift card and qualify for the 2% rebate and could not find a page/link to the action. I called Amazon and the customer service rep told me that this was a problem system wide and to come back in 2-3 hours and it would be addressed and fixed at that time. And that i could get the 2% once the "glitch" was resolved. I came back 3 hours later and there is still no link to add the 2% rebate to my gift card. What's happening Amazon? This is not good customer service. Please notify us if there has been a policy change or if there is a "glitch" that needs correction. I am generally a very happy and loyal customer at Amazon. However, they are pushing the envelope with this last move, and they should never think they are too big to fail. I've read a few reviews that express disappointment and an intent to take their business elsewhere (this presents an is an opportunity to a competitor) The bigger they are the harder they fall. So lets all take breath, add back the 2%, hey take it to 3%-5% (even if only for a fixed period of time) as a promotional incentive for the inconvenience to us (customers) and to foster customer loyalty and support. My two cents...sorry review was not more positive because I've enjoyed using the Amazon Gift Card with the rebate. There is something satisfying about getting a deal, even if it is only 2%.
Rating: 5 stars