BUYER BEWARE! SCRATCH OFF CODE IS FAULTY AND AMAZON WILL NOT RESOLVE!
Received as a gift and when the code was revealed it was illegible. My friend took it to the retailer and they said to contact Amazon. Contacted Amazon by phone and they could not assist. They elevated the issue and had me email them to another department with an attached photo. Still no resolve because they said the code on the card could not be read and therefore they could not issue the credit to my account. Well duh! The card was faulty and when it was scratched there wasn’t a complete code to begin with. Even tried the chat route as a last resort and they were no help either. Been an Amazon Prime customer for years and very frustrated and unhappy regarding this. So buyers beware. Amazon gift cards can end up an issue with no resolve due to a faulty bad code on their end. Amazon needs to find a better solution!
Rating: 1 stars