Gift card and ecard never received
Customer service at Amazon isn't what it was in the 1990's.  Amazon has too much going on now and isn't taking care of the basics.  Third time in five orders I've had a problem, and third time there's been no resolution.  Customer "Service" sound like people in call centers around the world reading off placards.  Their speeches include "I'm sorry" a lot, but, they never help you.
Rating: 1 stars