Dealing with customer service at Amazon was like banging my head against a brick wall
Customer service completely failed me.  The gift card purchase was an error in the first place, which I explained and they said they understood - and were going to refund.  They never did.  After repeated attempts on my part to make that clear, their answer was to &#34;reload&#34; - which TOTALLY missed the point.  Dealing with customer service at Amazon was like banging my head against a brick wall;  absolutely useless & very painful.
Rating: 1 stars