Terrible Customer Service on Gift Cards
I have had a horrible time getting Amazon to make this right.  I bought $950 of gift cards for my grandchildren.  Six of the cards were the Plaid Gift Card Boxes.  I learned on Christmas Eve that two $50 cards were not enclosed in the little gift packages.  So, I called Amazon to tell them about the error.  I was told that the cards would be replaced, but I would not receive them until the 28th.  Not ideal, but oh well.  When my grandchildren began trying to use their gift cards, they were told that the cards were cancelled!!  So, I called Amazon the day AFTER Christmas.  After an hour on the phone with 3 different people, I was told that there was nothing they would do, but that a &#34;gift card specialist&#34; would contact me on Tuesday.  It is now Thursday, and I have heard nothing from Amazon. This is SO FRUSTRATING, and disappointing for my grandchildren.  I am really surprised that Amazon is so difficult to deal with on this seemingly easily resolvable issue.
Rating: 1 stars