You gotta read the fine-print and know what you're getting...
You gotta read the fine-print.  It states on the product page and on the card itself that these must be redeemed online and not in-theater.  Fandago is a third-party service, so you can't use their gift-cards in-theater.  It's a pain... but at the same time, it's a little ridiculous reading all these complaints from people who can't be bothered to actually research what they're buying.  That should just be something you do, regardless.  If you want a gift-card to use in-theater, you gotta get the theater-specific gift-cards.  Not a third-party card produced for use on a specific website.<br /><br />The convenience fee's are steep, but that's where their profit comes from, so I can't complain too much.  Running a service like this isn't free.  And a lot of theaters offer promotional offers or rewards programs that can cut down or even eliminate fees.  Problem is, these cards aren't perfect and the customer service is pretty mediocre, so you can run into problems pretty easily.<br /><br />If you encounter a problem and are having trouble with Fandango, I'd also recommend calling your local theater and explaining the situation calmly.  (Aka, don't throw a fit, since the theater and Fandango are not the same thing.)  It's possible that if you can't get help from Fandango, the theater might be able to swap your tickets for another time/movie at the very least, or work out another solution.<br /><br />On the whole, I really don't recommend Fandango cards.  It's a lot easier, and sometimes cheaper, to just get cards for your specific theater, since they usually sell tickets on their own website.
Rating: 3 stars