Pointless and frustrating!!
I wanted an item that was 300.00 after tax and shipping was free and was given 3 different gift cards for 100.00 each for the 300.00 item I wanted!<br /><br />I have my credit card on my account from a past order but wasn't prepared to use it for the item I wanted.... I checked the box saying I wanted to use the 300.00 gift card balance option it gave me and since the gift cards were 100.00 each, they used 1 of the 100.00 cards and charged the rest to my unprepared cedit card... I was shocked!<br /><br />I wasnt prepared for that with my credit card especially after the holidays, so of course it declined the extra 200.00 I was expecting the gift cards to have covered....<br />and I wanted to use the 300.00 in gift cards, not my credit card on my account from previous use of Amazon.<br /><br />I called customer service and kept getting a woman who I could not understand, telling me the same thing over and over as if she was reading from a script to me, telling me she couldnt help me and would forward my issue to another department and they would get back with me by email within 12 hours.<br /><br />I get an email later stating I need to choose another payment method, as my credit card declined! UM, DUH! I didnt wish to use my card, I wanted to use the gift card balance it showed I had of 300.00!!<br /><br />So, I wrote to explain this back to them and no answer, it has been a week, and my order was cancelled.<br /><br />I still have a 300.00 gift card balance but cant use it for the 300.00 item I wanted only can use 100.00 at a time! RETARDED!<br /><br />This is the 3rd issue with amazon gift cards I have encountered!
Rating: 1 stars