Absolutely disgusted with Amazon gift card service
Absolutely disgusted with Amazon gift card service. I advise everyone to NEVER buy any gift card here!<br /><br />We had one typo trying to redeem the gift card and now the money is apparently gone forever. Have spent days with customer service being promised by multiple representatives that they will help, but none will. Have received several emails all saying the issue has been resolved, it has not been resolved. Received an email saying my account has been refunded, it hasn't. After untold hours trying to get a simple balance transfer, I gave up and tried to purchase a replacement e-card. Found out that I can't purchase an e-card from my bank account - that's against Amazon policy too. E-cards must be purchased from a credit card even though the original gift card was purchased from my bank account.<br /><br />At this point I am convinced that the only relevant policy Amazon has is that they will never forgive anyone for a typo and will make things as difficult as possible until I just give up and go away.
Rating: 1 stars