The worst feature of Amazon by far
To be honest this is the most insecure function of Amazon or any other online store that I have ever seen, and I have never even used it personally.<br /><br />This is the THIRD time that I have had to report fraudulent purchases on my account to Amazon support that were made through their online gift card feature. The first time it was $300 and the two more recent ones were $100 each. Every time I have had to report the breach and have Amazon or my bank refund the purchase and reset the account.<br /><br />I have two factor authentication turned on, have changed my password multiple times and during this most recent breach even I did not have access to the account. After the second breach I had Amazon temporarily disable the account and reset the password randomly, so that even I didn't know what the password was. And STILL someone managed somehow to access the account and charge money to the online gift card.<br /><br />Honestly at this point I am getting frustrated enough to just stop using Amazon completely and destroy my account. And I know for a fact that my computer and my phon AND my email have not all three been hacked at the same time. The two factor authentication on my phone isn't even connected to the internet. It's a randomly generated code that is changed every few seconds, so the only way to even get the code is to have access to my phone itself.<br /><br />There has to be some kind of back door that someone is using to get to the account and reload the gift card balance. And it's only the gift card that seems to be the issue because they aren't making purchases directly with the card on file. Whatever this issue is Amazon needs to resolve it ASAP, as it is a major security issue.
Rating: 1 stars