Shoddy Product - Inept Customer Service
Received this product as a gift. I rubbed off the film that covers the claim code and the claim code rubbed away with it. The card can't be used without the claim code. Make a better card, Amazon.<br /><br />I contacted customer service and I've basically been told that Amazon will have nothing to do with the card's replacement. I must contact the person who purchased it and that person must go back to he store that sold it to them. That person is 2 time zones away and we all live busy lives. The trouble it would take to make this happen is great and I'm sure Amazon knows it.<br /><br />I think the maker of the shoddy product should accept reponsibility for selling lemons. Own up Amazon. I have the card and receipt. Why can't I ship the card and receipt directly to Amazon and have Amazon credit my account? How many other Amazon gift card recipiants will share the same experience and not be able to spend their Christmas gifts?<br /><br />Shame on your response. The only way I can really protest is to do business elsewhere and spread word of your poor constomer service reponse.
Rating: 1 stars