extremely disappointed at the customer service at amazon!
I ordered 10 gift cards for Christmas gifts for my children/children-in-laws and at least 3 of them (a couple have still not tried to redeem them) did not work for some reason or other, I was extremely embarrassed when my daughters and son-in-law called me to tell me there was a zero balance on a $50.00 gift card! It took over 9 hrs to get things straightened out and the last  card was not dealt with to my satisfaction, They tell me they are going to credit my bank account in 2 days so I'm left with the choice of purchasing another card from Amazon(which I don't want to do), giving my son-in-law $50.00 cash (which I don't want to do) or getting a gift card from some other vender(which I don't want to do either!) the first 2 cards were replaced by Amazon and those replacement cards worked fine, why couldn't Amazon just send me another card? I will probably purchase a replacement card but I will NEVER buy cards from Amazon again after that! My family has spent thousands of dollars ordering through Amazon over the years and to have to spend hours rectifying a mistake that the company made is inexcusable.
Rating: 1 stars