They have disabled the reload option.
I've been using the reload option with 2% cash back since they started the program. Last month when I went to reload my account it asked me to revise my payment options and wouldn't let me reload. After an hour on the phone with Help they couldn't figure it out, so I bought a new gift card and sent it to myself. That solved my payment problem but I didn't get the 2%. They said my account had been flagged to security but it would probably be resolved by the next time I needed to reload. Today, again, I am unable to reload my card. In chatting with Help they say the entire program has been disabled, even though it's still on the website. It worked so well and was so convenient. If they are going to end the promotion then take it down and explain that it's no longer an option, instead of wasting my time thinking it's a problem with my personal account. Unprofessional.
Rating: 1 stars