Lost Gift Card
I am impressed and appreciative with the replacement of a gift card I had given my 85 year old father for Christmas.  To say the least he lost the card and a wonderful "chat" customer service person not only found the order but replaced the card.  Thank you Amazon!  Also, my connected was interrupted before I had a chance to thank the person helping me.  I think his name was Abljit or something like this.  Again, thank you.
Rating: 5 stars