Purchase didn't go through, doesn't refund
First time to try it. Money was deducted from the card but purchase didn't go through. Contacted customer service through live chat and had to wait 15 minutes to be connected to an agent. After verifying my gift card and checking that the purchase didn't go through asked me to create a VIP account to credit my account immediately since I said I want to get tickets to a movie showing that starts in 3.5 hours. Assured me that I will get an email any moment saying they credited my account. It's been over an hour and a half, no email received, and no credit in my fandango account.
Rating: 1 stars