Amazon support is not helpful!
I ordered $550 worth of gift cards for Christmas gifts.  Each one arrived without telling the receiver the amount of each card.  When I contacted support I was told that the receiver would have to find out the value themselves by entering the code on the card!  What?!  Then he transferred two of the cards to my account($250) and told me to order again and use the money that was transferred.  Another person from Amazon called me and said that when the receivers scratched of the back to find the code that the $ amount would be there!!  She assured me that all of the cards were good and that this is the way it’s always been done.  Well, of course she was wrong…no dollar amount was on the cards and two were not good.  I tried to reorder those two cards from the transferred money in my acct.  you can’t use that money to order gift cards!  I had to spend another $250 to replace the cards.  NEVER AGAIN!
Rating: 2 stars