DO NOT get these in bulk if the gifting is important
I ordered 55 gift cards for a the staff in my department at a medical facility as Christmas gifts.  They were organized as 3 batches by Amazon (2 batches of 20 and one of 15) but only two of the three batches shipped, and the other was listed as delayed (when originally ordered they did not require anyone to be home to receive the shipment).  I contacted customer service who assured me the third batch would arrive within 24 hours.  It did not.  I contacted them again and they assured me someone would get back to me to sort this our.  they did not.  on the third call they connected me ( after much discussion) to someone who told me there were two options:  either way they would cancel the lost (on their end) cards, and I could either have the funds refunded to my credit card (with a 5-6 day lag to credit the funds) or they could apply it (over the next 4 hours) to an Amazon Gift card credited to my amazon account.  I was assured by the Amazon representative that this latter refund could be applied to a reorder of the cards.  What they would not do (but what would have made the most sense) was cancel and reissue the lost cards.  I chose the method of applying the funds to my amazon account.  HOWEVER, when I went back on line to reorder 20 cards, first I discover they now required that someone had to be home to receive the cards, AND they would not allow the funds put into my account to be used for gift cards.  I again called customer service and was told I would be called back but did not hear from them and so called back again at which time I was put on the phone with a 'manager'.  This gentleman confirmed that the money funded back to me could not be applied to gift cards, and that the cards could not be reissued but would have to be repurchased.  All he could do was cancel the 1000$ 'card' credited to my Amazon account and send the refund to my bank card.  I would then need to reorder the gift cards (with another 1000$ from my credit card), and by the way, for my trouble he wanted to give me one month of Amazon on the house (really?!).<br /><br />The story should have ended here, but it did not.  It appears the person in customer service who put in the cancelation of the lost cards, applied that cancelation to the batch of 20 cards I actually received rather than the one that was lost, so more than half the cards I had (20+15) were now empty/cancelled.  And of course I did not discover this until cards were distributed and could not be used.  So I have paid for 55 cards of which at most only 35 work (not all the cards have been tried yet), and I still have not been able to reach anyone at Amazon who can make this right.  Not only have I not gotten what I paid for, I have lost several hours on the phone trying to get this fixed, and people I really care about have effectively received coal in their stockings at exactly the time you want to let the folks who work for you know how much you care about them.....as I said at the beginning.  Don't get this item for those you care about. And if you want good customer service, DON'T EXPECT IT FROM AMAZON!
Rating: 1 stars