Annoyed with my denomination not being available.
Unaccustomed to giving gift cards, I happened to spot this advertised.  Though I did not like all the negative reviews about the packaging, I figured it was an in house gift so decided to continue pursuit.  Wanting to order a $100 version, I only saw versions to click on for $50 and $150.  Upon clicking on the $50, planning to order two, I saw that you could select other denominations.  As customary with my purchasing habits, I like to think things over a bit, so decided to have my breakfast and return.  After deciding to go ahead with the order, I went back to the gift card page, and selected this particular boxed display, and the denominations began at $150.  I made other attempts for about 10 minutes, all failing to provide the $100 option, and found the $50 links still led to the $150 minimum.  Next I tried to find how I could call Amazon and speak to a live person or a live chat, and though they do not make the process easy to find or execute, I did find I could provide them with my phone number and they would call me back.  That happened pretty quickly, but the voice connection was poor, and the operator that called was not exactly a genius.  It took forever for her to determine exactly what I was getting at, and eventually it took me about 5 minutes to provide her with the item's ID number and confirm its' accuracy through repeated dialog.  Finally it turned out she could not find a way for me to purchase a $100 denomination, and proceeded to suggest how I could purchase other denominations at $150 and above or I could purchase one of the many other options they have.  She did agree and comment on how nice the Santa display was, but insisted on suggesting other alternatives.  I declined other suggestions, and convinced her I had other local options that I could pick up with a short, local drive.<br /><br />It still puzzles me how they could not provide that denomination at 10 am  but not 11 am, but still provide other denominations.  The free one day shipping is for today only, so I will check back later and see if they have fixed the problem or at least note a problem with lower denominations.  Annoyed!!!
Rating: 1 stars