Do not believe the Answers to the Questions on Q&A!!!
Our company has a point system that you can use to get gifts or gift cards.  We are going on vacation soon so I decided to cash in my points for something useful for our vacation. I read up on 2-3 different pre-paid VISA cards prior to cashing in my points for an amazon gift card to purchase them with.  Each Q&A for the VISA said that YES you can use the amazon gift card to purchase it.  So I cashed in $600 points for an amazon gift card to purchase these VISA Pre-paid cards.  I then tried to purchase the VISA cards, YOU CANNOT USE AN AMAZON GIFT CARD to purchase pre-paid VISA or MC.  I phoned the customer service of our point reward system and they stated they could not refund the amazon gift card, it would have to come from Amazon.  I phoned Amazon and was told they will not refund my amazon gift card OR allow me to purchase the pre-paid VISA cards. The state you cannot use their gift card to purchase the VISA/MCs.  I informed them that the Q&A sections gave incorrect information, they did not care, did not even ask which ones in an attempt to correct the misinformation.  Thus, I have $600 amazon gift card that will be of no help to me for our vacation.  I am sorely disappointed in amazon.  I am a weekly/monthly customer and they did not try to make amends for this.  Beware of the Q&A, don't depend on it's information.
Rating: 1 stars