Unscrupulous Charges
I usually (won't anymore) upload my VISA gift cards that I receive to Amazon for use online.  I did this with just over $350 last month.  I did a "Reload" with this $350.  It was there.  It showed in my account.  With the funds clearly showing I made my purchases that equaled about $355.  When I checked out, the cart clearly, and I repeat CLEARLY showed that $350 would be used from my Amazon Gift Balance and $5 from my debit card.  Well, you guessed it, that did NOT happen.  Amazon whacked my bank card for $355 and refused to find a solution other than putting the money back on the gift cards.  On the surface that seems reasonable but it isn't.  It caused a great hardship for me as it was NOT in my budget to spend $350 out of my checking that way.  Of course the gift cards were again usable but I can't use a gift card to pay my mortgage.  Thanks a lot Amazon for putting the financial squeeze on me.  It was absolutely unacceptable that Amazon wouldn't put the money back into my bank account and figure out how to transfer that transaction to the Gift Balance that I uploaded to Amazon.  I was on the phone for just over one hour with the Amazon representative who was either ruefully ind adequately trained or just plain stupid, not sure which but this situation has me hesitant to even remain as a Prime customer.<br /><br />SHAME ON YOU AMAZON.
Rating: 1 stars