You won’t get a refund if your card balance is stolen
The balance on my $100 VISA gift card was stolen by an unknown person who lives in another state, so I reported it to Visa Cardholder Services.  I was instructed to provide a copy of my purchase receipt and driver’s license, which I sent to Visa by mail, along with my phone number.  I never heard back from them, so I made a follow-up call 15 days later and was told that my driver’s license photo was too dark, even though  everything on the license was perfectly visible.  I was told to resubmit all the documentation again — including a larger and lighter version of my license.  This is pure nonsense and I have wasted hours of my time with customer service reps (mostly on hold).  It’s no longer worth my time or effort and I’m pretty sure it cost VISA way more than $100 to pay their reps for all the time they wasted on the phone with me.  (That makes me feel a little better)!  NEVER BUY A VISA GIFT CARD if you think you’ll get your money back when someone steals it.
Rating: 1 stars