Terrible customer service. Bad product.
I purchased a gift card for my husband for Christmas. After attempting to use it, we discovered Amazon never activated it. We contacted customer service through live chat only to be be led in circles for over an hour with silly suggestions instead of just activating the card. So, after spending an hour of my Christmas day in a chat with Amazon, instead of just activating the card, they sent the "issue" to the "gift card department" for me to wait 1-2 business days for a response. Never, ever again.
Rating: 1 stars