Disappointed, Paid $25 But Had Zero Balance
We purchased this Amazon Gift Card for our neighbor as a thank you. They reported that when they tried to use it, they received the message that the card was used and had a zero balance. I did a chat session with Amazon support, but the representative was not able to resolve the issue. I was given an email address to report my issue. I received an email reply from Amazon support that my Gift Card balance would be adjusted with the $25 value of the Gift Card. This adjustment did not happen and subsequent emails to the same email address only gives me an automated response that the email address is not monitored. I saw other reviews that expressed the same issue. It may be better to just use an e-gift card instead. Very disappointed with Amazon on this transaction.
Rating: 1 stars