No balance on gift card.
Ordered and received two gift cards for my granddaughters for $100 each for Christmas.  They tried to use them February 24, 2023, one of the cards had a zero balance, the other one is fine.  I have tried to talk to customer service with no luck.  Do not know if it was never activated or what has happened.  The main reason I ordered from Amazon is because I was sure there would be no problem.  Evidently that is not the case with their gift cards.
Rating: 1 stars