Worked great the first time....
Amazon got me to  buy this &quot;e-gift card&quot; with the promo of $10 added to your balance if you link your checking account and load $100. So heck yes, I did it. I wanted $10 for free, since I was going to buy something here anyway. It worked great ONE time. When I went to reload the card, the current promo is, load with your checking account/linked debit card, get 2% loaded to your balance. I tried 4 separate occasions within the last few months, each time it says I have an invalid checking account, and to re-enter my information..I tried 3 more times, no luck. I gave up and just made the purchases with my stored checking account/debit Visa info(which is exactly the same and never changed, btw). Finally, I jumped through hoops to try to get a live person to help me. Whoever was on the other end didn't help me or understand what I was trying to do. He thought I had a credit card and was trying to earn rewards. No, no, no, I said - I am just trying to re-load my Amazon gift card balance with my checking information in order to receive the 2% rewards added to the card balance, as stated in the little promo box. He didn't know what I was referring to, and said that maybe there was a problem with my bank/checking account. No, I just made a purchase two days ago. I use this account all the time to make online purchases, etc. etc. Round and round we go, he says it's my bank, and I say it's Amazon. So he gets frustrated and says he's going to connect me with my bank. He asks me for the number, I say I don't have it on hand, He looks it up, and he just transfers me to my bank! Since I'm on the phone with them, I explain everything to her. She says everything is fine and good on their end! What a horrible experience with Amazon &quot;customer service&quot;. He didn't even understand my problem in the first place, and my issue is still unresolved.
Rating: 1 stars