INSECURE AND PRONE TO THEFT, GIVE CASH INSTEAD
I purchased a $25 Amazon gift card from the Kroger-owned Fred Meyer grocery store in Redmond, WA, and gave it as a gift to my child.  When my child tried to claim the gift card, the gift card had already been claimed by someone else.  The card, once activated, never left our possession and the claim code was not readable from outside the packaging.<br /><br />I presented images of the card and store receipt to Amazon's gift card support.  Amazon knows who claimed the gift card, they know it was not us ("We know for a fact that the gift card has not been redeemed by you."), and yet they refuse to replace our misappropriated gift card.  Amazon actually told us to file a dispute with our credit card which would result in a charge-back to the merchant that sold their (Amazon's) defective product.<br /><br />Kroger refuses to help as well saying that all gift card sales are final and that it is Amazon's problem.<br /><br />Put simply folks, if you buy an Amazon gift card it is entirely possible that through no fault of yours the funds will be stolen from that card and you will have absolutely no recourse.  None.  Zero.  Zilch.  You lose.<br /><br />HEED MY WARNING:  GIVE CASH INSTEAD.  THE THIEF WILL HAVE TO BREAK INTO YOUR HOUSE OR STEAL YOUR WALLET TO STEAL CASH.  WITH A GIFT CARD THEY CAN STEAL YOUR MONEY FROM THE COMFORT OF THEIR OWN HOME.  EVEN THOUGH AMAZON KNOWS WHO TOOK THE MONEY AND EVEN THOUGH THEY KNOW THAT THE PERSON WHO CAN PROVE THEY PURCHASED THE GIFT CARD SAYS THE CARD FUNDS WERE STOLEN, AMAZON WILL NOT DO ANYTHING ABOUT IT.  AMAZON WILL PROTECT THE THIEF.
Rating: 1 stars