The tax return service... that didn’t file taxes.
Turbotax is a lot like McAfee virus protection; they advertise everywhere, but they’re a rotten company through and through.<br /><br />Everythings seems easy and friendly, until something actually goes wrong. I tried filing my taxes through turbotax last year—at the cost you see here—only to find out months later they filed nothing. Nada. Did they email me? Call? Contact or warn me in any way? Nope. I followed every step, paid in full, and they did... nothing.<br /><br />You had ONE job, turbotax.<br /><br />So then I made the mistake of trying to call them. For help, right? Good luck with that. Only if you pay for the highest possible service can you speak to a human being. Otherwise, it’s an automated run-around directing you to useless pre-recorded messages and urging to visit their website. I did find help online.... from other users who had also gotten screwed over by turbotax.<br /><br />Save your money. I wish I had been warned. Don’t assume popularity means quality. Like anything else, it just means they advertise more.
Rating: 1 stars