i bought a Fandango gift card for $25 dollars. ...
i bought a Fandango gift card for $25 dollars. I used it to redeem for one movie ticket which took about $11 off the card. I just went to use it a second time and it did not work. When I tried to check the balance it said it could not process that request. Then when I tried to purchase a ticket it said the promotion had expired. I just bought the card on Dec. 25 so this seems unlikely. I searched the Fandango site for feedback and there was no information on there that said the gift cards must all be used at one time. If that were the case, why would there be a feature on the site to check your balance? Not only that when I tried to live Chat to inquire about the issue I was put into a cue of 23 people and never got a response from an agent. This is frustrating as I had planned to go the movies tonight with friends.
Rating: 1 stars