Terrible Customer Service
Usually I am very satisfied with Amazon.  I ordered a gift card to be sent to me to give as a gift. I ordered a $50 card but received a $100 card with a gift note from some one I didn't know to some in LA. Instead of just keeping the $100 card, I decided to do the right thing and return it. I called customer service, spoke to some one right away, but was put on hold three times with the same awful music. At first he couldn't find my order although I could see it just fine. After he scrolled half way down the screen, viola, there it was. It was, afterall,  the second order rom the top. Finally he cancelled the card I got, and is sending me the correct one. At least I hope so. I was on the phone a total of 35 minutes, most of that time on hold. Worst ever Amazon experience!
Rating: 1 stars