Amazon will not make good on a lost or stolen card. BUYERS  BEWARE
What a blow this was. I got a $100 gift card for our Grandson for Christmas. He misplaced the card and couldn’t find it. We know, out of the 2 we purchased which card it was. I got on the phone with an Amazon employee who was clueless and just kept putting me on hold. After a 30 -40 minute call being put on hold 6-7 times, his final solution was someone will be in touch from our fraud department within 48 hours. Well they did fulfill that promise only to email my husband and pretty much tell him, tough luck!!! Tough luck?? Really? We shop on Amazon all the time and have always had great experiences with them. This time not so much. They got our $200.00 out of us so they’re happy. This was a card for a 12 year old, and of course we weren’t going to tell him tough luck so we were forced to buy another one. SHAME ON YOU AMAZON!!!!!!!! What good is your fraud department if you weren’t going to help us anyway. Why did they ask for my Grandsons name, to watch out for who try’s to use it if it’s stolen. Why? Why did the Amazon employee waist my time for 45 minutes to get zero satisfaction. I could care less ordering from you again.
Rating: 1 stars