Black Angus Does a Poor Job With Redeeming Gift Cards
I gave $200 of Black Angus gift cards as Christmas presents and have had complaints about the difficulties in redeeming them to pay the bills for the meals.  One complaint was that the waiter didn’t know there is another code he is supposed to use for gift cards purchased from outside of Black Angus restaurants so he couldn’t redeem the gift cards.  But after the manager found out, she had to tell him there is another code to use.  What kind of training does Black Angus have with the training of payments using gift cards and for all training needed at the restaurants?  Another complaint was that their internet was down so a credit card was needed for payment of the bill.  What kind of business doesn’t have their internet working when they are open for business?  Only a poorly run business would not  have their internet working or they are running a scam with gift cards so that the gift cards won’t be used (that were already paid for) and then credit cards will be used.
Rating: 1 stars