Sephora just has such bad customer service which WILL NOT HELP OUT OR RESOLVE ...
Sephora just has such bad customer service which WILL NOT HELP OUT OR RESOLVE THEIR CUSTOMER'S PROBLEM!  They even denied they sold the gifts card and tried their best to get rid of the responsibility to PAYPAL!!  TERRIBLE!! TERRIBLE TERRIBLE!!  In first conversation they found out someone redeemed my gifts card and transferred me to another representative to help me getting the refund, however, the representative had no idea how to deal with this issue.  In second call, they started to deny anything, no record, they could not find any information of selling the gift card!!!  So obviously the representative was telling a lie!<br />Anyway... I just had this horrible experience tonight!!! Be aware!!!!!!<br />I am not going to shop at sephora again!
Rating: 1 stars