Gift card was never sent
In theory, gift cards are great, but you actually need to receive it to be able to use it... I was sent a gift card as a gift, but the package arrived without the physical gift card and only the paper receipt. I tried to redeem using the serial number printed on the receipt, but it would not be accepted during checkout. I contacted customer service via chat and was waiting on them for over an hour, transferred between 4 different associates, before they finally discovered that they could send a replacement. This was unnecessarily complicated for a simple gift card. Hopefully the replacement arrives!
Rating: 2 stars