Shipping problems...never received.
Gift card got &#34;stuck&#34; in their system somehow. Probably a high volume Xmas thing. Cust Svc Rep Ellen called me @ my request. I explained what happened. She apologized several times & explained, as much as she obviously could. She advised me she can't re-ship due to Amazon protocols but she would cancel the order, issue a refund & I could just re-order. She was very nice & professional & she gave me $10 promo/credit for my troubles since it was an Xmas gift. I have been using my credit on ebooks for my new Kindle Paperwhite & since so many of the books I'm looking @ are .99 or 1.99 it's going pretty good. I LOVE my Kindle, it's awesome!
Rating: 1 stars