Upset, disappointed & disgusted
It won't let me reload my gift card from an existing cc on file. It wants me to add my checking account instead to earn 2% . I contacted customer service multiple times to which they said was a glitch in their system and was now fixed. BULL. Now they want me to call them and do a step by step, like I haven't been doing this, or haven't followed their link, for a long time now. Not to mention,  it's all done in my smartphone!  Poor service,  poor system.<br />UPDATE: Amazon finally fixed the problem and made it much more user friendly. I am very happy to have been able to finally load my gift card after all these months. Thank you Amazon for listening to your consumers. Bravo to you.
Rating: 4 stars