Two $100 Gift Cards were Empty, but Customer Service was Great
I normally order the e-mail Amazon gift codes, which I've never had a problem with, but when my wife and I wanted to give an end of the school year gift to my sons' teachers, I ordered two $100 gift cards so she could give them to the teachers on the last day of school.  They were surprised and thrilled to receive them.<br /><br />Well, fast forward to the first week of the new school year.  The teachers from last year, embarassed to have to approach my wife about it, told her that the gift cards were EMPTY and didn't work.  Humiliating for us as parents after having thought we did a good deed.<br /><br />We were worried about getting a refund or replacement because of three months that had passed while school was out for the summer.  I used Amazon chat support, and was pleasantly surprised that they offered to refund the amounts with no hassles.  We didn't even have to recite back the codes or send the cards back (we had asked for them back from the teachers for this purpose)<br /><br />Conclusion:  Think twice about ordering these, and consider the Amazon E-Codes as a better option.  1 star for complete product failure, and 5 stars for great customer support, averaged out and rounded up gives this transaction three stars.
Rating: 3 stars