Nordstrom unable to process gift cards
First of all, I don't like Nordstrom Rack to begin with. Most of their items are of lower quality than items from the same brand purchased elsewhere. I believe that they get these brands to make cheaper versions just for Nordstrom rack and then Nordstrom Rack pretends those are regular items just at a great deal when actually they are not.<br />Nevertheless, I had a couple of gift cards and wanted to use them before they get lost so I spent quite some time online browsing the site to select something but when I went to checkout to pay with my gift card an error message popped up saying they are unable to process gift cards. I contacted the chat and they confirmed that they can't process gift cards these days.<br />By the time their system works again the items I picked will probably be out of stock. And there is no way I am using my credit card to buy this when I have gift cards to cover the purchase price.<br /><br />If you want to get someone a gift card think twice. Gift cards often get misplaced or lost and that's just sad. Or you force the recipient to order from a place they don't usually shop at. Or gift cards don't work like in this case or the system gets hacked and the gift card loses it's value. I really believe cash is better.
Rating: 1 stars