Great customer service
I recieved the hair and the hair was soft although I wouldnt say the hair was unprocessed as it had a black and purple tint that definitely showed to not be unprofessional rated when my beautician went to rinse it. I contacted the company they were very prompt on their response and worked with me to fix this issue. I have had the hair installed for 2weeks now and I am having no problem and was even able to dye it. Customer service was great
Rating: 4 stars