Meh
I found the oil and balm to be serviceable.  The scent is subtle to almost nonexistent.  Good conditioner with not a lot of hold.  You will not notice that you have any on.  The balm melts nicely.  However the comb was cheap.  The boar bristle brush does not work for my beard.  I think the bristles are too dense.  The brush may work for someone with a shorter beard.  The eye dropper bottle is always nice, but the seal never stayed in place falling down the dropper.  I find it funny that they send a comment card giving directions to Amazon if you enjoyed the product, but to email them directly if you didn't like the product.  My wife says that they may send free stuff to make it right.  I said that's fine, but I don't want anymore.  I would have to say their customer service  is spot on.
Rating: 3 stars