Damaged
I bought this to replace the exact same brush I’ve had for years (and love). The first arrived with a missing bristle and with a very strong perfume smell so I requested an exchange (believing I may have received a used brush). The second arrived with the same hole (so I can only assume it’s intentional) and the same smell and a whole lot of scratches all over it that were not on the 1st. The packaging was not damaged so this clearly was not inspected prior to sending.
Rating: 1 stars