LOVE this eyeliner!
I initially had the same complaint as others - tip was hard, product not coming out after using just a few times.  Pushed, poked, yelled and put it tipside down in my counter top makeup jar.  The next time I tried to use it  - perfection!  I’ve ordered two more since in fear that I would not be able to get it again!  Still working perfect, best eyeliner I’ve ever used.  SMOOTH, perfect application every time.  I’ve stored it tip down in my makeup jar ever since and never had another problem.  LOVE it!
Rating: 5 stars