The packing was awful, and the pump does not work.
It is really hard to tell since it came encased in protective plastic which was coated with a significant amount of leaked shampoo.  After I got it out of the gooey plastic bag, washed off the bottle, I then inserted the pump.  Guess what, it didn't work, no matter what I did. However, the shampoo began to form around the base of the head of the pump, charming.  It was a discouraging shampoo to say the least.  I ended up using another product, whose pump worked. It was a waste of $10.50!!!!  Even though I posted a review, the company emailed 2 or 3 times, anxious to here what I had to say.  I told them the very same thing I said here.  So......they offered me a coupon for my next order.  I had made it clear that I wouldn't be trying it again.  One time in the shower, washing long, tightly curled hair was enough of a bad experience for me.  So then they told me the coupon was good for 6 months......interesting, since I don't need to deal with this now or six months from now.  It remains a waste of $10.50!  They also blamed the packaging on Amazon, a tad tacky.
Rating: 1 stars