Mine popped off but still got it to work
Maybe I’m the only one who this happened to, but the first use my larger piece popped off with very little force. I was able to get it back on and squeeze the sides to help it stay in. I do actually like this product and it stays cold for a while after taking it out of the freezer. Ever since putting it back in it hasn’t come off. I also like the way it feels for facial massage and lymphatic drainage.
Rating: 3 stars