Can’t return a defective product?!
I just received this item and immediately opened it to discover that it is defective. The plastic pieces the basket rests on aren’t even, causing the basket to not sit flush in the tray. I went into the amazon app to return it and I discovered that this item is ineligible for returns, so I pretty much just threw $13 in the trash. I’ll go to the local beauty supply to get a replacement because I know they value customer service enough not to leave me with something that I couldn’t use straight out of the box.
Rating: 1 stars