I wonder if we have the same unit as I like mine.
I have had my unit for about 2 years.  It functions well.  It is attractive.  The installation manual was inadequate but the person who installed it for me called the salesman and worked out the issues.  It steams up in about three minutes.  I would have preferred the shower to be in the center instead of at each end.  I find it big enough and I am 5'10"/180.  I take a steam shower every morning in the winter. It would have cost about double to recreate the unit with a General Contractor.  In short, I am more than satisfied and have no issues.
Rating: 4 stars