Scissors arrived bent -- no acknowledgement from seller.
These scissors arrived with bent blades such that the blades scraped against each other with each cut.  Needless to say, they made a very poor cut.  I returned them for my money back and, in the process, emailed Utopia Care to tell them about my experience with their product.  The good news is that I was fully refunded by Amazon.  The bad news is that I received no acknowledgement from Utopia Care, which leads me to believe that they likely won't stand behind their product or service should other buyers ever run into trouble.
Rating: 2 stars