If this option existed, I would give it negative stars.
I received this item yesterday, charged it for 4 hours, & it only stayed charged for 5 minutes, then shut off. I thought the problem was that it had to charge for 24 hours for the first use, so I did & it did the same thing of only staying charged for 5 minutes, then shutting off.<br /><br />When I contacted the company (Sharper Image) to ask them if I needed to charge it for 24 hours when using it for the first time, they asked for my order number instead of answering my question. When I provided my order [[ASIN:B00460PXZC GSI Super Quality Portable Cordless Flat Style Hair Iron, Dual Ceramic Plates, Cradle Docking Station, Carrying Case And Car Charger Included - Great For Travel Or Home Use]]# to them, they said I bought it through Amazon & the question had to be posed to them. I told them that they made it though, so why would I have ask Amazon that question?<br /><br />I am returning the flat iron & never ordering anything made by GSI ever again.
Rating: 1 stars