Upon 3rd Use, Broke; 2nd Purchase never made it to 3rd try
The size, portability and cordlessness won me over, but unfortunately, the 3rd time I tried to charge it, the charging port collapsed into the handle( despite being handled with care) making it unable to take a charge. The company never replied to my request for a refund/replacement. Amazon later commented that this was request was past the refund time period, therefore that is likely why they never got back to me.... But since I would only use this for travel, my needs were less frequent so the month return window had already passed. Hoping that I just had a random lemon, I opted to purchase it again since the pros were still strong, but after only ONE use the item now just rapidly flashes green and does not heat up. 2nd time, shame on me.
Rating: 1 stars