Buyer’s beware, the customer service is a joke!
I’m a licensed cosmetologist and my client purchased these to have me install them for her. They literally started coming out that night and two days later we’re all out. Since I’ve never used this brand before I figured they might take a little bit of time to properly bond together, but as I was installing them I noticed that they were wanting to separate at the corners. Again, never used this brand so I wasn’t sure what to expect. After receiving a text telling me they had fallen out and a pic to verify I contacted the seller to let them know and see what could be done. The only negative reviews I read were about the adhesive not being good, or them being a bad batch. Well, that’s exactly what we got...a bad batch of adhesive and the sellers idea of fixing the problem was to give a 6% refund (yeah, I know) and send some new tape. I told the seller that at least a partial refund was in order considering I now have to remove the crap adhesive, apply my hot heads adhesive, and reinstall them. I’m out time, my clients out time and money, and this particular sellers idea of fixing it was absurd. The customer service is severely lacking to say the least and neither myself or my client will EVER be using this company again. So buyers beware and consider yourself warned. If you get a bad batch as well, you might as well not bother contacting them.
Rating: 1 stars