The pump was not in the closed position, but ...
The pump was not in the closed position, but open and leaked product in the box.  It was not (in my opinion) a lot, but still...it was messy.  This was also the case with their hand and body lotion [[ASIN:B00H40NGH8 Hand and Body Lotion Buy One Get 1 Lemon 12 Ounces]].
Rating: 4 stars