Can't hold it's setting
I got mine around three weeks ago.  The good news is that it cuts my beard well, and the vacuum is not noisy.  The bad news is 1) the controls are positioned such that I find myself accidently hitting the on/off switch as I am shaving, no huge deal but annoying, 2) the vacuum action catches 95% of the hairs but 95% means you still have to clean up afterwards so it is of dubious value, and most importantly 3) it does not hold its distance setting.  I find that, as I shave, the shave length setting can very easily be pushed down so that I end up with a much shorter beard than I intended.  I can't imagine why after all these years Norelco has not come up with a better system for locking down the shave length so that it does not get changed by the mere act of shaving.  In my opinion this last issue makes it a dud product that fails at its intended function, and I would recommend against buying it.
Rating: 2 stars