Bristles collapse and can’t use brush! Terrible TEK customer service!
I am super disappointed that TEK customer service did NOT replace my Tek wooden oval hairbrush!<br />I initially loved my Tek wooden hairbrush. Probably best hairbrush I’ve owned. However within 2 months the bristles collapsed and will not go back to normal. I can no longer use my brush since with this defect it pulls, snags, and breaks my fine hair.<br /><br />This happened within few months of owning the brush. I emailed TEK customer service directly and they claimed to have “never seen this before” and offered me a 30% off code. I then tried using the code and it does NOT work! I emailed customer service about the code not working and NEVER got a reply!!<br /><br />I’m appalled that such an expensive hair brush would not come with a replacement guarantee and that TEK has such terrible customer service!
Rating: 1 stars