EXCELLENT customer service!
1/9/2019 UPDATE<br /><br />EXCELLENT customer service!!  This company read my review and contacted me through email to apologize and gave me a complete refund without even asking me to return the product!!  This is unheard of!  Kudos to HeyBeauty and I wish you much success.<br /><br />This is a nice eyebrow pencil, but I already had nice eyebrow pencils.  I bought this brand because it claims to be waterproof, smudge proof, and good for 24 hours.  Nope. NOT the least bit smudge proof. NOT waterproof.  I applied the pencil before a party, and when I got home I was embarrassed to see a streak where the pencil came off at the nose end of my brow, where I had apparently rubbed or scratched my eye.  I do add about 1/4” length to my brows in that area, and had hoped the smudge proof wouldn’t wipe off easily.  Disappointing.
Rating: 4 stars