It works!
The steamer is not a high quality product.  The materials are simply plastic and metal.  However, it does work.  I didn't like that there were no instructions included for assembly and operation, but I figured it out after a couple of uses.  The small reservoir that collects the extra water in the plastic hood is not securely attached.  I have to use tape to secure it and keep it from falling out of place and spilling hot water onto me. The box was damaged when I received it and the operation was inconsistent, but I figured out later that it was due to the water level.  So I AM happy with my purchase of a steamer.  I've been natural for over 2 years and have always had a problem with shedding no matter what I put on it or did to it.  Previously I always sat under a bonnet dryer with my conditioner and a plastic cap. Since I've been using the steamer with conditioner, my shedding has been reduced TREMENDOUSLY!  So I definitely think it's a great investment, but I don't expect this one to last for a great length of time.
Rating: 4 stars