Ordered two items, same color, received two different colors that were labeled as the same.
It's not clear to me how I ordered two different lengths of the same brand and color and got two completely different colors. one batch looks like it's been toned to hell and back and has a very dark purple tint to it. The other batch has colors ranging from dark gold to ask but neither were Platinum, which is what I ordered. See picture. The colors are not at all as pictured and I somehow ended up with two different colors that are both labeled Platinum. I also noticed quite a bit of breakage. If you run the hair over your fingers, you can see breakage on multiple strands about every centimeter.
Rating: 1 stars