It works, but not as easily as in the video
I was skeptical about this product but I was happily surprised.  I have used this product three times to remove gel polish (I do my own nails).  I find it to be much easier than soaking the polish off with acetone, especially since that method only allows me to do one hand at a time.  With this product I have to file down the top coat, I make sure there are no shiny spots of the top coat remaining, then I apply a thick layer of this polish to my nails.  I found that it takes around 5 to 7 minutes to get the full effect.  I do have to gently scrape the polish off my nails but it comes off fairly easily.  I do have polish remaining on my nails after the scraping so I apply a second coat and allow it to set for 5 minutes.  After the second coat I am able to scrape the remaining polish off my nails.  There are some areas where I may have to scrape a little harder than gentle pressure; however, I do not feel this is damaging to my nails.  I would recommend this product because it is an easier way to remove gel polish but it by no means comes off as easily as it does in the video.
Rating: 4 stars