Knots like crazy, terrible customer service
The hair is great right out of the box until I put it in! It will knot stop knotting no matter how it is taken care of or styled. I use sulfate free shampoo and conditioner as well as let it air dry. I always sleep with it in a low ponytail or braid with a silk pillowcase and nothing seems to help. I have reached out about this problem before and only got a response of how to take care of my hair which I ALREADY do. I’m not sure if it was just a bad batch of hair or not. I’ve never had this problem before but hope it gets better soon or I will not be buying again! The company said they would send new hair and that was almost a month ago with nothing. Now I can’t return. Waste of money!!
Rating: 1 stars