Franklin General  Store Stand by Their  Reputation
I made a mistake in the reason for returning a product.  There was nothing wrong with the product; the color was off on the screen shot.  But the product was not defective.  In fact, it was a wig of very good quality.  Raya, a perceptive Agent, very nicely raised a question about my selection for return, I was surprised because that was not my intention.  Raya offered a wig that we thought might be closer to the color I wanted but it didn't work out. The main point is that Franklin General was very gracious, lived<br /> up to their reputation , accepted the  return, and has promised to refund my payment.  Based on that criteria, I will continue to do business with them.
Rating: 5 stars