Arrived damaged, but the seller responded immediately
I had bought this cream in the past and really liked it - nice scent, good texture, perfect for summer.  I recently re-ordered this cream but when it arrived, I noticed the box was completely wet.  When I opened the vial, I realized some of it had leaked out during the transit.  While it was disappointing, when I reached out the seller immediately issued a refund without hesitation including the shipping cost.  I would buy from this seller again (but hopefully they'd pack better next time).
Rating: 4 stars