A++ Customer Service
I have owned this razor for about 2 years.  This thing holds a charge like no other product I have ever owned.  I think I must charge this razor maybe once a month or every 3 weeks - and I use it daily.<br /><br />However - the other day the razor stopped taking a charge.  The lights would not light up, and when they did - the "full" indicator would not light up.  I figured that the "full" light may be broken... but after a couple of days the razor died and the charge light stopped lighting up.<br /><br />So I called Customer Service - A recording comes on and says do you want to make a purchase or say "other."  I say "other" and in 20 seconds an ONSHORE CSR answers - asks me 5 or so questions - when you bought it, how you use it, when you charge it, etc.<br /><br />Then she says a new razor will be sent out to me - and Fexex labels will be included to send my old one back.  WOW!!  It was that easy - No Hassle, no RA#, No send it to a repair facility with a check, no refurb!<br /><br />Great Razor and A+ customer service - you get what you pay for.
Rating: 5 stars