Takes some getting used to, but gets the job done
The product looks cheaply made, but I feel serves its purpose just fine. I have had one since December (actually had to buy a second, because I lost a crucial component - my fault), and have never had to change the battery or tip. The beep/buzz is annoying, but I just put on a podcast and zone out. I have a lot of hair growth on my chin, which was exacerbated by laser hair removal ("paradoxical hypertrichosis"), and finally decided to look into electrolysis. I had booked an appointment with a professional after a test session with her, but decided to try this first; if it will be painful/uncomfortable and time consuming, I might as well do it in the comfort of my own home for a one-time cost. There is definitely discomfort, but it is minor on the chin compared to my arm, for example. Redness occurs, but reduces soon after, especially if you only have/treat a few hairs. It takes a bit of time to get the hang of the correct angle to get the probe in - it did seem loose and tough to manipulate at first, but now it is second nature to me. I have only used it at level 1, it seems to get the job done. I will do one section, then by the time I am done with another section (or do some chore), the hairs from the first section easily slide out with a tweezer. I agree with reviews that the included tweezers are useless, definitely use your own high quality pair. If there is any tugging, retreat the area. I agree with other recommendations to watch videos - that helped me immensely. Use witch hazel as a toner immediately after use, and be sure to clean the probe with alcohol before/after each use to prevent bumps (I don't get them that much, considering how many follicles I treat). I don't think I have been at it long enough to see if there is a permanent reduction - I see continued new cycles come in, but after I treat them I am smooth for weeks. Hopefully within a year or so it will be permanently reduced.
Rating: 4 stars