Disasterous experience
Where do I begin with this one... The ponytail arrived in good condition but with a strong smell to it. I needed to dye it dark brown before wearing so I stored it in the bag it came in for a month or two. When I took it out I noticed it was quite (really) tangled, but I was able to wash it and detangle it just fine, and it was shiny and bouncy after the first wash. After this is when things went downhill. I lifted the color so it could take the brown dye, but to my horror it was badly tangled again almost instantly. I went ahead and put the brown dye on so that I could do all of the serious detangling when it was done. However, it wasn't quite that simple.<br /><br />I have pretty thick, long, curly, color treated hair myself but never have I had such a hard time detangling hair. I had soaked it overnight in conditioner, and when that didn't work, used almost an entire bottle of detangler but it didnt seem to do much, I couldn't pass a wide tooth comb through it at all. After HOURS of brushing it out from tip to roots, soaked in conditioner and detangler it finally got to a manageable place, and I had a whole handful of hair that had been shed in the process. I have heard that some hair suppliers clean and treat low quality hair from multiple donors with harsh chemicals that dissolve the cuticle, then re-coat it with silicon before selling it so it looks smooth... I am certain that is what happened. The worst part is there is no way to really tell until you wash it a couple of times, at which point it can't be returned. How convenient. Seriously, these people should go to jail for fraud, and amazon should be investigated for selling items from any random vendor in unregulated countries. What if an adult gets a life threatening allergic reaction, or a child is poisoned because a toy has lead on it, for example. Who is responsible then? This is not okay and I will be looking into my options to get my money back, although I will never get back the lost time. DONT BUY HAIR ON AMAZON!
Rating: 1 stars