Not fully supported
I've used this trimmer for about the last two years. It does the job pretty well. However, recently the removable hair catching unit got stuck and, when I pulled too hard, the plastic broke. I checked Norelco's website but the catcher didn't show up in the replacement parts list. I then called Norelco and was told that the hair catching unit is not an available replacement part. It seems absurd that the only removable part on the unit, a part that is removed regularly as a part of its function, a part that is made of fragile plastic, would not be available for replacement. This means that because I broke two cents worth of plastic, I now have to toss out a $40 beard trimmer. I'm now looking for a trimmer with no removable parts and, preferably, without the Norelco name on it.
Rating: 2 stars