Identify the KPIs in the case study and create a simple chart that visualizes the number of information tracked for each KPI. (60 points) TeleMarketeers has been a BPO company for local chat and call support for Internet service providers for the past 10 years. And just like any big company, they have every imaginable security measure. They have a network team for networking and Internet connection matters, a firewall team for monitoring any firewall activity, an IT desktop support team for direct agent assistance, and a team they call the "Blue Team" that determines security strategies and controls to effectively combat perceived threats. For their decade anniversary last month, TeleMarkeeters created another security group called "Fast Attack" that specifically targets malware attacks. They were used as white-hat hackers at first for testing other security groups, but they found out that malware requires specialized tools and skills that the network and firewall teams could not handle. The Fast Attack team acquired malware-specific devices and software and assessed them on five (5) computers, which had positive results, and all worked accordingly. However, when assessed on 20 computers, delays in the effectiveness of the resolution, slower progress, and complete corruption of the files were observed. One day, at 10 in the morning, 20 agents from different accounts raised reports on their computers. From their devices running slower than usual or freezing and frequently cras