Hi, we have book Our Discovery Island. We have Acces code from the book and we are trying to use it here in your online service. Your service refuses it. How is it possible? We can see that the code in the book is in different format as your servise sugest. We have 11 alphabetic code in the book - our is starting with B and ending with K. Well, we would love to use the service asap, but we simpl6 can not now :( Please, help us, e.g. send us instruction to katerina.skokan@gmail.com and marek.skokan@gmail.com Thank you in advance! Parents Katerina and Marek