You went for lunch at KPS Takeaways to buy chicken nuggets and fries. You had to wait in the queue for a long time since their online application is always down. Finally, you purchased the chicken nuggets and fries, and rushed back to the office. On sitting down to eat your meal, you discovered the chicken nuggets and fries were UNDERDONE. 

Write AN email to the public relations manager of KPS Takeaways complaining about the service you received. This is not the first time you have received a bad service from KPS Takeaways [LO2].