One of the major strengths of Jackson Memorial Hospital there is its size and the fact that it allows professionals to develop further. The weaknesses of the medical facility consist of two major items. Quality improvement according to the US News website remains one of the major issues. The other concern is Non-competitive salaries. Among opportunities, there is patient education as a vital part of the quality of service. The crucial external threat is a highly competitive environment that can negatively influence client and employee retention. A closer look at the components that constitute SWOT analysis will allow a more thorough examination of Jackson Memorial Hospital in Miami, Florida. When strengths are concerned, the hospital could be given credit for its size and high demand among patients. Since it is also a teaching hospital, professional employees could act as leaders providing assistance to trainees and apply for additional courses themselves. Moreover, the hospital offers to pay the tuition expenses, provided employees will work for some time in the hospital. Professional development programs are another opportunity for honing knowledge and skills. As for the weaknesses, Jackson Memorial has room for improvement in several areas. Firstly, the hospital’s major concern is low patient satisfaction. According to Glassdoor and US news data on self-reported satisfaction levels, patients are not fully content with the quality of service they are offered in multiple spheres. That includes geriatrics with 34 points out of 100, cardiology and heart surgery with 25 out of 100, and other spheres. Patients’ self-reported experiences are also below average. There are complaints featuring low nurse responsiveness and unclear doctors’ explanations. Regarding personnel, the hospital seems to pay low wages that partially explains the level of service. According to Glassdoor and US News, average wages are 20 dollars per hour. The introduction of patient education as a common practice could serve as an opportunity to increase patient satisfaction and improve health. A better understanding of medical conditions contributes to general awareness and less stress in patients. Expanding clients’ knowledge of medication administration and minor illness self-treatment could help prevent readmissions and also increase patient satisfaction. An ability to address minor conditions could prevent hospital staff from spending time on less intense cases and concentrating on acute medical help. Overall, patient education could potentially save time and enable doctors and nurses to be more patient-oriented. This could improve satisfaction with services provided by the hospital. The major threat of the Jackson Memorial Hospital is its highly competitive environment. The market for medical services is represented by about 19 more hospitals. Since the rates of pay in Jackson Memorial are below average, employee retention could become a concern. This could lead to high-skilled professionals changing their place of employment leaving for higher-paid positions. This point of view was backed by one of the contributors to Glassdoor who worked there for one year. Despite the fact that the hospital under analysis is a country-owned organization, it should bring profit and stay co