Feedback TAC stands for Tele Assistance Collaboration that helps businesses and especially those in the hospitality industry to remotely manage their daily operations. In the cotemporary and very competitive world, businesses are looking for appropriate technologies to enable them establish a competitive edge over their rival firms. This has pressurized many firms to embrace appropriate technologies that enable them to run more efficiently. The Feedback TAC system is a good example of such a technology that has greatly boosted the performance of many businesses in the hospitality industry. The TAC System operates depending on the kind of data it receives. Therefore, the TAC system can be used to by the marketing department of hospitality industry to strategically position their firms’ services as well as products in the market. The TAC system should be used in Spa to determine the most appropriate lead time in order to increase its performances. Lead time entails the duration between the initialization of any idea of production and the time when the idea generates revenues. In most cases most firms do their best to reduce their lead time in order to avoid time wastages. It is believed that when these firms reduce their lead time accordingly, they are able to avoid accumulation of unfinished tasks that assists them to operate more efficiently. Conversely, other firms increase their efficiency by increasing their lead time. They argue that an extended lead time gives them an ample time to prepare to attend their customers. The Spa marketing department should use the TAC system to help it to determine the most viable time for customers to do their booking. The Spa management should feed its TAC system with the right data of when it opens as well as when it closes. For, instance, the Spa TAC system should be designed to accept those bookings that are done between 16:00 and 20:00. This will help those customers who are doing their booking, to book at times when Spa operates. The Spa management should make sure that they advice their IT experts to ensure that the Spa TAC System they adopt have an extended lead time. An extended lead time will enable the customers to do their booking in advance. Through this process the management will be able to plan in good time on how to serve its customers. Similarly, early booking will help the management to buy appropriate materials its employees may require when attending their clients. Through this process, Spa will run more efficiently. Subsequently, it will attract more customers because more people will be willing to use its services because its efficiency services. The TAC system should allow people to do their booking even three weeks in advance. In addition to an extended lead time, the TAC System embraced should regulate Spa booking processes. The system should only accept those bookings that the Spa employees can manage to handle at a time. In order for it to regulate the bookings accordingly, the system should be fed with the correct data of the numbers of tasks the Spa employees can manage at a time. Thus, when a client books to be attended in a schedule that is full to capacity, the system should direct the customer to the next available and most appropriate options to select from. For instance, the system should allow only one person to book for the hair cu