Project Charter Business Case The popularity of air transport is increasing by the day in today’s world. Many aviation companies have emerged to offer both private and public flight services. Public air transport involves carrying a large number of passengers using one aircraft. Large airports have also come up to cater for the rising demand in the industry. Many companies have invested in this industry to take advantage of the increasing opportunities in the market. The development has seen the manufacture of large capacity planes and the introduction of new routes over the years. The rising number of passengers has necessitated the development of a new and more efficient boarding system. Aviation regulatory bodies require information about passengers, such as seat number, travel class, and gate, to be clearly indicated in the boarding ticket. The process is time consuming and involves a lot of paperwork, impacting negatively on the profitability of the airlines. The use of papers during the boarding process also creates room for errors. The shortcomings stated above can be dealt with by developing a new system that uses wrist watches fitted with chips. The watches provide information concerning the boarding gate to be used by the passenger, their seat number, as well as the class that they are travelling in. The information provided is based on the colour of the watch. The device is important in monitoring the movements made by the customer. The chip provides the location of the owner at a given time. Scope and Overview of the Project Main activities The project involves addressing the boarding needs of passengers. Information required during the boarding process will be taken into consideration. The project will analyse a real life situation in an international airport. The model airplane will be fully occupied to provide an ideal environment for investigations. Flight attendants and cabin crew (including pilots) will be accounted for. Primary deliverables   * Organising flights through collaborations with airlines and customers scheduled to board the aircraft. Partnering airlines will be identified to help in the implementation of the project.   * Collecting information about the passengers waiting to board the plane. The aim of this process is to collect such data as the name of the customer and their preferred travel class. The data will be used in reviewing the success of the project.   * Dividing the passengers into travel classes. The reason behind this is to ease the process of issuing the wrist watches. The colour of the device varies with the travelling class.   * Determining the capacity of each of the classes. The reason is that the classes generate varying revenues for the airline. As such, it is important to keep track of the income made from each of them.   * Issuing the wrist watches at the beginning of the boarding process. The chips in the watches will be matched to the seating position and the boarding gate. The move will help to monitor the passengers and regulate the whole boarding process. Project Objectives The proposed project has a number of objectives. For example, it aims at coming up with a new boarding system that is more efficient than the current paper model. The project also intends to reduce the costs incurred dur