Introduction Topshop is a private limited entity which operates within the UK retail and fashion industry. The firm was established in 1964 and its headquarters are situated at London, UK. In its operation the firm deals with provision of a variety of apparels such as footwear, makeup, shoes and accessories (Yahoo Finance 2012). To attain an optimal market position, Topshop has incorporated a unique strategy which entails product differentiation. The firm has achieved this by integrating the concept of exclusivity and uniqueness. Topshop achieves this by engaging in innovative and creative designing. As a result, Topshop is able to develop fashion products which are sufficiently differentiated. Its differentiation effectiveness has enabled Topshop to attain an optimal market position in the fashion industry despite the intense competition from firms such as ZARA and H&M. Additionally, commitment to innovation and creativity has enabled Topshop to align itself with changes in the fashion industry (Yahoo Finance 2012). In an effort to understand the external and internal environment with regard to Topshop, this paper details a comprehensive market audit of the firm. The audit is undertaken by incorporating macro and micro environment analysis models such as the PESTLE analysis, the Porters’ five forces and the SWOT analysis. An internal analysis of the firm is also conducted by evaluating the marketing mix strategies adopted by the firm. Marketing mix The success of a firm in marketing its products and services is dependent on the effectiveness with which it has incorporated its marketing strategies (Kotter & Schlesinger 2008).The marketing strategies have to take into account a number of variables such as the product, promotion, price and distribution. Product strategy Topshop has incorporated product diversification as its product strategy. The firm deals in product lines which are composed of a wide range of apparels and accessories in accordance with the customers’ needs. In its operation, Topshop is focused at ensuring that its products are of high quality, style and convenience. Some of the firm’s main product lines include mainline, boutique, and unique (Topshop 2012). One of the main challenges in the apparels industry emanates from its dynamic nature. The rate of change in the industry is very high. To cope with this issue, Topshop is focused at attaining a high level of creativity and innovation. This has significantly contributed towards the firm’s capability in introducing new products to the market. To ensure that the value of its products is not diluted by over-introduction of new products, Topship ensures that only a few pieces of a particular product line are introduced. For example, the firm may only introduce only 300 pieces of a new product which are stocked in specific flagship stores. This strategy is unique in that it contributes towards positioning its products being exclusive, prestigious and scarce (Topshop 2012). Pricing strategy In their purchasing process, consumers are very conscious of product prices. Firms use pricing strategy to communicate the value of their product. In its marketing process, Topshop has adopted premium pricing strategy. The str