Introduction Quality is a fundamental aspect of every project. Organizations achieve sufficiency by ensuring that quality standards are observed. This is ensured by setting quality standards which guide operations and form basis for all quality evaluations. In this project, quality standards are similarly important. The following quality standards are detailed for this project (Lee, 2010). Quality assurance refers to the act of putting in place in all necessary measures to ensure the end product of service successfully achieves its intended purpose. Basically, all sectors have set of measures in place to ensure quality standards are observed. As mentioned earlier, the basis of quality in healthcare includes technical standards, service delivery and meeting client expectations (Cianfrani, & West, 2009). Management of operations determines level of quality associated with these aspects. Quality is multifaceted and comprehensive. Various experts have identified dimensions which distinguish quality standards within organizations. Experts have successfully recognized several quality dimensions important in quality assurance. Quality assurance activities may address one or more of the listed dimensions (Rose, 2005). These include: availability of amenities, service continuity, efficiency of provided services, interpersonal communication, relations between staff, as well as technical know-how and staff competence (Weber, 2009). These define useful dimensions upon which health teams define and analyze problems within organization and measure the extent to which standards are being attained. Each of the mentioned dimensions is discussed in light of specific programs and is appropriate to service delivery. Quality standards Timely service Proving quality within reasonable time is of necessity. Reasonable time in this context means that the time that those people need the services are is adequately met and when this is not possible they are duly informed in advance to ensure they are not inconvenienced. Additionally, time should be provided within the shortest time possible Service availability More often than, as time goes by, client becomes more reliant on the services and as such the services should always be available. To meet this requirement, the quality is desired that the service is available 24/7, without unnecessary interruptions. Meeting specification This is an important quality standard aimed at ensuring that the specifications requirements set by clients are observed. All work should be evaluated at completion to check if they meeting the specifications of the clients. Effectiveness This dimension cannot be ignored within service delivery. Overall quality is largely dependent on service delivery as well as norm effectiveness. Basically it address the question, “Does service delivery procedure if correctly applied result into desirable outcome?” and is the delivery approach the most technologically appropriate. Effectiveness issues form the pillars upon which managers/administrators reforms and adapt them to locally applicable conditions. It involves comparison of potential benefits to detriments. For instance how effectively will changing the machines used impact on service delivery. Interpersonal Relations Interpersonal relation’s dimension defines the interaction between service providers, clients, a