Introduction With advancement in technology, contemporary communication has gained a new dimension. One of the ways in which this communication has been influenced is through the introduction of Skype, which is commonly used in businesses, workplaces and even in learning institutions (Rosen 2009). This report discusses the use of Skype and its impact at workplace, when used by either the management, employees or everybody in business to connect with the outside world. Among other things, the report gives definition of Skype and how it is used in business as a telecommunication tool. Moreover, it covers the disadvantages and disadvantages of Skype at workplace together with its future in the business world. Skype technology Skype is a type of telecommunication technology that allows voice and video communication in the world with an estimate of over three million registered users today. Video calling is a way of communication that allows people to talk to each other while viewing live video of both parties (Woodall 2011). Unlike traditional communication, which heavily relied on a system of transmission cables, Skype uses the internet to connect people around the world as long as they have access to the internet. Its VoIP software makes it unique and outstanding among all voice communication services offered by different service providers around the world. It has in-built application software though most people believe that it is in the category of common software, thus missing its important functions (Vaughan-Nichols 2011). With its adoption in businesses and different workplaces, it is doubtless that a host of communication barriers have been eliminated. In traditional communication, people were more cautious about time spent on call. This has changed with most Skype users spending a lot of time on calls than before (Gurlé 2011). Skype calls made between PC connections attract no charge apart from the normal monthly internet bill. This has been the main “pull” factor as registered users are able to significantly reduce their monthly communications cost (Abdulezer, Abdulezer & Dammond 2007, p. 234). Notably, this communication is not limited to any part of the world as long as those who intent to communicate have a personal computer that has internet connection. Based on the availability of webcams, Skype also allows video calls, which gives it a “reality-touch” since users are able see each other regardless of the distance between them (Kreibich & Jahnke 2010, p. 97). Discussion Voice communication using Skype is no longer a new idea at workplace. Several company managers use this technology to pass messages to colleagues, employees or even customers (‘Conferencing Device Brings Skype to Living Rooms’ 2012). In the same manner, they receive voice calls on their personal computers from different people as long as they are related as friends through Skype. Even as the world continues to enjoy voice communication through the internet, many people including business managers and employees are concerned with challenges that are associated with this technology (Johnson 2006). Challenges of Skype Like other communication methods and technologies, Skype presents an array of challenges to users especially at workplace. What are some of these challenges? As mentioned above, voice and video communication through Skype requires having the right equipment and internet connection (Saporito 2011). Additionally, Skype communication may expose a company to some online security threats by bypassing corporate firewalls (Jahankhani, Watson & Me