ShantanuT01/DACTYL-Pretraining huggingface dataset:
Introduction Royal Mail is one of the most ancient and large organizations in the world. For about three centuries, it is serving the Europeans. From its beginning to till, it remains under the government or the rulers of the state. But, the technological development and introduction of wireless communication and other ways of communication, there caused a decrease in the profitability to a level that it is now almost impossible to run for the government. For these reasons, the government has proposed to privatize the Royal mail partly. Though it is right in the sense of the profit concern, not everything should consider from an economical perspective. This part-privatization may cause a huge social problem. Thus, it is an ethical issue, which should discuss from various perspectives. Overview of Royal Mail Royal Mail is a public limited company, owned by the government. For a significant time period, Royal mail is doing its job in mailing, post office and parcel service. Its main strength is that it can reach everybody in the United Kingdom. More than 181,000 people are working here; therefore, to maintain these huge numbers o
Introduction The service environment has over the years evolved to become an increasingly important positioning tool for organizations in the service sector, not only in terms of spearheading competitiveness (Salanova, Agut & Peiro, 2005), but also in marketing the company’s image and reputation to the intended audience (Rio & Rody, 2009). Service environment, according to Siddiqui & Tripathi (2011), relate to the style and appearance of the physical surroundings, along with other experiential components, encountered by consumers at service delivery locations. A flood of available literature (e.g., Kotler, Bowen & Makens, 2006; Moller, Rajala, & Westerlund, 2008; Mayer et al, 2009; Lio & Rody, 2009) demonstrate that service operators employ the concept of service environment to add value to the services on offer, but with an underlying objective of enhancing customer experience and gaining competitive advantage, which then translate into increased profits. The present paper purposes to critically evaluate the application of added value concepts in the hospitality industry. In particular, the analysis will relate to Pinnacle Peak Steakhouse, Shanghai, and will focus on two key value creation strategies, namely: servicescape and ‘people’ in service delivery. In Servicescape, the interior of Pinnacle Peak will be the subject of scrutiny with a view to evaluate how the added value elements have been delivered. In people, the front-line employees of Pinnacle peak will be evaluated to see how they link with the interior of the restaurant to add value to the customer and create better service. It is imperative to note that a case study approach will be applied for purposes of gaining contextual information on the restaurant’s added value strategy. Rationale for Analysis Available literature demonstrates that “…we are in the midst of a service-driven business revolution” (Moller, Rajala, & Westerlund, 2008 p. 31). The hotel industry is at the forefront, with extant research reporting an upward trajectory in growth in the last two decades (Di Mascio, 2010). To maintain steam, however, there is need to inject new strategies aimed at enhancing customer experiences and delivering customer satisfaction. But while there exists a flood of literature demonstrating how the physical environment is critical in shaping the service experience and delivering consumer satisfaction (Siddiqui & Tripathi, 2011), little is still known about how people (employees) may link with the physical environment to add value to the customer and create better services. It is this gap that the analysis seeks to fill. The Service Profit Chain Model The service profit chain model attempts to establish a relationship between four essential aspects in service industry, namely: customer loyalty, employee loyalty, profitability and productivity (Purvis, 2005). The model takes cognizance of the fact that highly satisfied consumers drives growth, profitability and productivity in service organizations, and thus managers must always strive t
Humiliation is a sensitive issue in many Islamic societies because it influences how Muslims relate with the people who have different religious beliefs. Many Muslims are very sensitive to any action they consider humiliating to their religion and dignity. Any violation of this dignity provokes feelings of retaliation against people or societies perceived to be enemies of Islam and its teachings. The issue of humiliation is strongly related to gender because religious teachings have a big influence on cultural practices, which many Muslims observe (“Islamism Humiliation” 2). Both men and women living in Islamic communities are expected to observe these norms to fulfill their religious obligations. This paper will discuss the role gender plays in entrenching Islamic concepts of humiliation across the world. Many Islamic societies value the role women play in their progress. The female gender is regarded as a valued treasure, which needs to be protected from any form of shame and humiliation. In many Islamic societies, any act of humiliation is taken as an insult on the ability men to protect their community. Masculinity is valued in Islamic religious teachings because it is believed that men help protect Islam and its believers from unwanted foreign influences (Moisi 10). Muslims believe that masculine power deters people of other faiths from humiliating Islamic communities and people who live there. In many Islamic societies, humiliation is taken as an affront to their men as it is compromises their ability to protect the dignity of their faith and its believers (“Islamism Humiliation” 12). Any act of humiliation is considered as a desecration of Islamic lands, likely to expose people living there to corrupt and immoral foreign influences. Men living in Islamic societies feel motivated to revenge against perceived perpetrators of humiliating acts, which their societies go through. The concept of masculinity in Islamic societies mandates men to do all they can to maintain the dignity of their communities. They are required to protect women and children from any harm that may violate their dignity. Therefore, they are required to restore the dignity of their communities by retaliating against those who, they consider, have humiliated them (“Islamism Humiliation” 14). Retaliatory humiliation is a practice that is deeply entrenched because it shows men living in Islamic societies as courageous and honorable. They believe they are backed by God’s spiritual guidance, which enables them to easily vanquish their perceived enemies (Hafez 103). Retaliatory humiliation is used to make ‘enemies’ of Islam learn the wrath that awaits them if they dare offend Islamic believers and their communities. Female chastity is highly valued in Islamic societies and any violation of a woman’s dignity provokes fee
The print text under analysis is called Thailand ‘Interested’ in Refugee swap deal with Australia and is dedicated to the problem of immigration and relations between countries concerning the swap arrangement (Anonymous n. p.). It also discloses the problem of asylum-seekers within a broad context. Due to the fact that the text touches upon national and cultural problems, it can be fruitfully analyzed from the intercultural perspective. Hence, it is possible to analyze the setting, the participants, genres and languages to enlarge on cultural elements, including beliefs and values. The issue is connected with Australian attitude to the problem of immigration, which directly relates to intercultural communication because government and national relations largely identify the concept of culture. The main participants presented in the text are Thailand asylum seekers, Australian government and Malaysia government that are involved in solving the existing problems. The genre of the text refers to journalistic genre, which means that the main purpose of the text should be to attract the readers and make them read the article until the end. In particular, the author makes a primary focus on the burning problems that will be interesting for the Australian nation, specifically when it comes to national identity, home ownerships. All these customs are implicitly incorporated into the print media. The language should also be taken into consideration because it also differs a bit from that presented in other newspapers. In particular, the headings are quite calm and up to
Problem Statement Sub-Saharan Africa’s colonial history presents one of the areas for investigating the impact of Western colonialism on a non-Western site. It is apparent that the effect of colonialism is long-lasting, having effects on the currently independent countries in the region which lived under the rule of another nation for decades. One of such cases is Cameroon, a country where the impact of colonialism is still seen today in the bilingual nature of its entire political and social structure (Dupraz, 2019; Lekane, 2017). Upon reviewing the role of colonialism in the development of Cameroon’s education and employment in current studies, the investigator noticed a research gap in the connection between the insufficiencies of the educational system, bilingualism, the Anglophone problem, and the inability of the present colonialism-influenced system to inspire diversification. As an outcome, the history of Cameroon has resulted in a two-language system that divides the communities in the country according to their colonialism past and the use of language. However, the consequences of such separation go deeper, resulting in the marginalization of groups with less representation in the government and their subsequent political disenfranchisement (Hamann, 2020). On the other hand, the focus of colonialism-based educational systems has led the country to stagnate in its progression past agriculture and natural resource-based economy (Awah, 2018; Monteha, 2018; Nyenti, 2017). The rate of children in schools grows every year; however, not many people get higher education degrees, and the industries in which Cameroonians are engaged in are tied to a limited number of professions (Ashu, 2020; Loveline, 2020). As Ashu (2020) and Nyenti (2017) find, the lack of recognition of the effect of colonialism on the educational system of Cameroon is one of the barriers to its progress. Such studies as those by Loveline (2020) and Ndille (2018) call for decolonization. Arguably, the investigation into the influence of colonialism and its effect on education and employment is vital in order to provide a better theoretical basis for future action. Purpose The intention of the study is to increase the understanding of the link between British and French colonialism in Cameroon and the country’s current educational system with particular attention to graduates’ future employment opportunities. The issue of postcolonial education in the literature is mostly focused on decolonizing the curriculum and finding a way to solve the Anglophone-Francophone problem between communities (Hodieb, 2020). This study offers a look at the consequences of such separation on the employment opportu
Introduction Quality improvement and performance plans are detailed strategies for the enhancement of a healthcare’s clinical organization and service quality. It includes among others how the organization will run its day-to-day activities as well as review performance quality. The board of directors has to approve the quality and improvement plans that the executive staff in the healthcare organization usually develops. The aim of developing a quality improvement and performance plan is for it to act as a benchmark for reference in subsequent years of operation. Selecting the right path for quality improvement in any organization is usually the hardest task. Adopting the best method could help avoid incidents of cultural clashes and conflicts related to status quo. Qualities of an effective Quality and Performance Improvement Strategy An effective QI/PI plan should be able to include the health organization’s mission, goals, and objectives to outline clearly what the end target is. The plan should address the criteria of project selection, management, and improvement. In any health organization, staff members are critical aspects th
Abstract The research is dedicated to the problem of critical success factors in entrepreneurship. Since small and medium enterprises are crucial for the economics of many countries, the study of factors which can improve their performance. Previous investigations prove that there is a diversity of factors which have both positive and negative effect on business performance and lead to success or failure. Different researches define financial needs, marketing actions, continued innovation, and efforts directed on the provision of sustainability contribute to the success of the entrepreneurial activity. Also, the importance of their dedication to work, time spent on business, and efforts made by entrepreneurs are mentioned both by earlier investigations and the respondents of the current research. However, the limited sample and the fact that all respondents come from the same country do not allow to generalize the results of the current research. Still, the study proves that CSF is generally significant for small and medium enterprises, and in the diversity of forms they contribute to better performance leading to the companies’ success. At the same time, the neglect of CSF can lead to the failure of an enterprise on the market. Introduction Entrepreneurship is a popular research subject in the sphere of management and economics. Every business initiative is a venture and involvement in entrepreneurial activity has many challenges that an entrepreneur will face. It is difficult to predict the development of a business. Still, there are only two possible outcomes of any new venture, success, and failure (Ha et al., 2014). According to Ha et al. (2014), the main challenges which international entrepreneurs face, are “internal factors such as cash management, cash flow, sales and marketing, fierce competition, founders’ vision and external factors like political instability, economic pressure, interest rate environment, ever-changing consumer behavior and rapid technological change” (p. 116). Small and medium entrepreneurship (SMEs) are
Introduction Discussing the challenges that older adults face is a step toward providing adequate and high-quality care. Some of the issues of older adults living in rural areas are related to transportation. The range of barriers and challenges linked to the topic include the lack of public transportation services in rural areas, financial instability, disability, and health issues that prevent individuals from safely driving (Syed, Gerber, & Sharp, 2014). Family Factor Older adults miss their health care appointments because of the inability to get to a specific destination. Moreover, many elderly individuals live alone or do not have the support of their family members, which further prevents them from maintaining health on the desired level. This challenges social work and health care provision in the long run. Staff Factor Social and health care workers should be more attentive to the barriers associated with transportation in rural areas because the issue may lead to the misuse of emergency services, missed care, or mistakes in treatment (Hash, Jurkowski, & Krout, 2015). Professionals working closely with the older residents of rural areas must become advocates and educators of their clients. It is essential to educate the target population about the variety of alternative methods of transportation. However, it is also the job of policymakers to ensure the availability of reliable and consistent transportation that older adults in rural areas can use. Conclusion In my opinion, the topic requires further research and should be explored with a representative sample of older adults from rural areas to identify barriers and develop solutions to addressing them.
LimeWire LimeWire is a free file sharing P2P client program that runs on different operating system platforms on the BitTorrent and Gnutella protocols to provide free file sharing services with different features, which can enable inadvertent sharing of information with unsuspecting parties (Germain 1). Users of the program could be asked to accidentally configure LimeWire when being installed, allowing the program to access any file on their computer and to gather and distribute sensitive personal information from the victim’s computer (Sandoval 1). Previous findings show that the free LimeWire program downloaded has a backdoor feature, including Lime shop that monitors online purchases and directs the sales commission earned to the illegitimate Lime Wire LLC, providing an example of the several illegal acts supported on the program features (Germain 1). Once LimeWire has been installed on the client’s computer, it could be used to commit identity theft by searching the hosting computer for people’s inadvertently shared information for financial information such as credit card information. Langlie (1) has written on a case reported from Seattle Washington about Kopiloff who used LimeWire with its file-sharing capabilities to access the private financial information of unsuspecting people to search for federal income tax, credit card information, and other sensitive information to fraudulently use the information (Langlie 1). Many similar cases of usi
Introduction Global leadership refers to the study of various disciplines, where future leaders in the personal experience field are informed of the principal elements they require. This enables them to familiarize effectively with globalization impacts (anthropological, psychological, sociological, geopolitical, geographical, and physiological). In global leadership, individuals assess the collaborative efforts of various stakeholders amidst environmental challenges, and develop a vision that incorporates a worldwide mind- set. Trends begin with colonialism, and are accelerated by innovation and mass media. This leads to a variety of novel concerns, which mankind has to solve. This paper aims at assessing whether majority of the leaders adhere to global leadership, and the future requirements these leaders need to survive in the global business arena (Ghemawat, 2005: 98). Do Majority of the Leaders Follow Global Leadership? Considering all the uncertainty and volatility present in the current workforce and world, there is a great need to create successful global leaders. The world has increasingly become complicated, unpredictable, and volatile (Morrison, 2000: 120). It is worth pointing out that there is extreme urbanization, growth in the population, and assorted combination of young and old employees, which has resulted to changes in the universal workforce. The workplace is increasingly being shaped by social learning and mobile technology (Jokinen, 2005: 221). Globally, leaders and their workforces are linked together by economic uncertainty. Majority of the leaders are aware of the shifts in the present world and workforce. Therefore, they have adopted global leadership, which is necessary for organizations to traverse transformation and complexity. Global leadership involves ensuring multicultural effectiveness, cultivating a sense of self- being in every human encounter, embracing personal differences, and efficiency in managing paradoxes (Mendenhall et al, 2012). Presently, leaders possess a greater purpose, where they encourage employees to improve their output, and make them feel emotionally participative. Leaders aim at making the compan
From the article, it is evident that ’emancipatory knowing’ is fundamental in nursing practice. While the field of healthcare continues to grow spontaneously, there is little concern being addressed towards the needs of patients. The complexity of the healthcare system is gradually impacting the overall wellbeing of patients (Snyder, 2014). Therefore, there is an urgent need for nurses to assume the role of patient advocates so that the latter may remain a significant player in the healthcare system. As it stands now, the state of social justice for patients is at stake. ‘Emancipatory knowing’ is about voicing the concerns of patients and possibly fighting for their justice. Career and educational programs have been employed by nurses to confront power imbalances for a long time (Snyder, 2014). The latter approach has been historical in the field of nursing. Also, a patriarchal healthcare system has been fought from a feminist point of view. If nurses can pursue their rights, the social injustice meted to patients also requires a platform where it can be addressed. The theoretical influence of ’emancipatory knowing’ can be traced back to the time when the amalgamation of various concepts, theories, and viewpoints took place. This implies that ideas were critically synthesized before ’emancipatory knowing’ could be adopted as a solid and acceptable approach in nursing practice. There is a lot of doubt on whether the nursing practice is fully equipped and prepared to address the myriads of challenges facing the healthcare sector. In particular, nurses are expected to be frontrunners in addressing the plight of patients even as they offer much-needed care. Hence, a call for action is necessary. Nursing students can utilize or apply several methodologies as auxiliaries towards ’emancipatory knowing.’ To begin with, they can directly take part in dialectical communication to explore disharmony between individuals (Snyder, 2014). Personal preconceptions can indeed be a source of discord between patients and healthcare systems. Nonetheless, nurses can bridge this type of communication gap. Second, a critical reflective journal should be maintained by nurses so that they can always be in a position to cultivate self-awareness and critical thinking skills. Knowledge of social justice can be gained by viewing explicit themes from films. Nurses can easily gain critical reflection when they expand their perspectives (Snyder, 2014). Active participation in focus groups is also a pragmatic approach that nurses can employ towards gaining ’emancipatory knowing.’ Perhaps, it might not just be enough for the nursing fraternity to join nurses’ associations. They should equally present a proactive agenda that address the needs of patients. In other words, they can opt to communicate specific social issues that contravene the wel