History of the hospital King Faisal Specialist Hospital and Research Centre (KFSH&RC) is a private institution that was established by King Faisal of Saudi Arabia in 1970. The institution’s headquarters are located in Riyadh. Over the years, the firm has managed to develop an effective global reputation. The institution is headed by a board of directors with the current chairman of the board being the Minister of Health H.E Abdulla Al Rabeeah (Academic Training Affairs 3). Mission, vision, and values Mission statement The institution is committed to providing its clients with specialized and healthcare services. Additionally, the firm is committed to operating as a center of excellence by providing educational opportunities to different students for example by undertaking medical research within the institution (King Faisal Specialist Hospital & Research Centre para. 1). Vision statement The institution’s vision is to establish itself as the global leader in the provision of healthcare services in addition to operating as a center of excellence. Values KFSH&RC appreciates the fact that values drive culture. In an effort to nurture a high-performance culture within the institution, KFSH&RC has integrated a number of values that the employees are required to adhere to in the course of executing their duties. These values include: Patient focus The institution appreciates the importance of providing optimal service to patients and therefore puts their needs first. Teamwork To attain efficiency and effectiveness in its operation, the institution has integrated the concept of teamwork. This has significantly contributed to the sharing of wisdom and knowledge amongst team members. Quality The institution strives to attain excellence by providing high-quality services, innovation, and creativity. Integrity In its operation, the firm ensures that its employees display various characteristics such as being trustworthy, transparent, truthful, and equitable and adhere to high ethical standards. The compassion The firm ensures that the patients, their families, and other team members are treated with the highest level of kindness and dignity. Organizational structure and the department’s adherence to quality The institution has a well-developed organizational structure that is composed of four main divisions which include medical, patient, pharmacy, and clinical services. In addition, the firm has a number of departments as illustrated by the chart below. The firm has a number of departments. To enhance the attainment of its vision and mission, the institution has integrated the concept of quality control. Each department is responsible for the institution’s attainment of quality.   * Clinical audit- The department conducts appraisals and furnishes the clinical staff with a comprehensive analysis, comments, and recommendations for improvement.   * Morbidity and Mortality department- The department ensures that the hospital offers quality services to patients for example by providing effective anesthesia during surgical operations. The resultant effect is that the department has successfully been able to improve the patient’s condition before surgery hence reducing mortality.   * Quality and organizational management- The depart