Role in the sense-making process In each situation the best must be achieved, the Ashland University must remain successful in its implementation of the ACCESS Program. The institution must make sure that efforts are not made to solve the wrong problem. In sense-making and taking, action people do not replace the leadership process but aim to seek the best ways to address the problem at hand. To make the institution a center of excellence Sense-Making process must be understood by its leaders who are to take necessary recommended actions; thus in the Sense-Making process one does not need to be a leader but someone who recommends the best actions to be taken (Weick, 2005). The main challenge at the institution is making the ACCESS Program productive for the international students and streamlining the processes used. The success of the program to the university has made the international students increase by 100% and the problem that faces the study is currently having effective teaching staff to enable the program to run efficiently. The current rate of 108 students for every one staff is very unethical and has proved to be a burden to the staff. The students do not have a good teacher’s attention. Therefore this requires a brainstorming session that will allow the leadership of Ashland University to get the impacts of the situation and understand the gravity of the matter (Weick, 1995). The role in making this change happen for Ashland University is advising the institution to overcome the challenges and provide recommendations on the best necessary steps to be taken; this will be the steps of being a change agent or a mediator (Weick, 2005). Challenges Experienced Every opportunity has its challenges and the role of Sense-Making and action taking will present a great challenge since it will seek to analyze the situation with the correct data. The institution will present its terms and conditions which must be agreed upon and these terms may involve complications in that they will be conflicting interests with the students. For example in terms of finances, and programs of study, if the proposal to raise allowances to attract the two significant staff members back will mean that the school will have an additional budget that must be considered. Or the likely option for the finances would be to increase fees to the students thus transferring liabilities to the students who might be angered and cause riots. Most challenges may not be seen in the Sense-Making process but rather in the action taking where implementation is required. The situation makes or breaks Ashland University because the reputation is at stake; thus there is so much pressure in the system. However, working under intense pressure is a challenge since one makes decisions in a hurry that may not warrant the situation. To achieve the ideal state or desired future the sacrifices required in the university are high and many may be evading being part of the sacrifice (Weick, 2005). Other staff may be hired but the process of hiring may not be procedural or effective thus jeopardizing the teaching process; i.e. the staff may not be qualified enough or they may be reluctant to work at certain terms. There could also be no teamwork with the hired staff; this will make the process unbearable for the students an