Executive Summary Since the onset of man’s industrial ambitions, one reality that has constantly prevailed is that of change which has led to old ways sometimes being dropped for current trends. Current marketing and competition trends have invariably forced organizations to shift from the traditional business patterns to more recent in which management and leadership are core to the success of the business. As such, businesses in all sectors have been forced to come up with various strategies to address these monumental changes. This study purports to discuss the current trends in the production and marketing processes utilized by various organizations in a bid to remain relevant in a business environment characterized by aggressive competition, technological advancements and socioeconomic challenges. The most apparent change in the business sector is the shift to a more consumer oriented stance by the key players in the industry. The customer oriented behavior has resulted in a reshaping of the manner in which product and service providers operate and subsequently, there have been massive efforts directed towards customer satisfaction, Forecasting, Capacity planning, Location, Inventory management, Layout of the store and Scheduling by organizations. It is with these undertones that this study seeks to explore how each of these factors contributes to the successful operation of business entities. In this regard, a detailed analysis shall be carried out to pinpoint various situations whereby the aforementioned concepts have been instrumental in ensuring the success of organizations. To this end, questions regarding to how and why these aspects are important to business management shall be adequately answered. Introduction Through out their existence, organizations and businesses are considerably pressured to raise their levels of performance and productivity. This is especially so in the modern day business environment which is characterized by aggression and excessive competition. Businesses are therefore constantly forced to exhibit innovation and enhanced performance so as to remain relevant and profitable in the ever increasingly competitive arena. To achieve the organizational goals of increased productivity, there are factors that should be considered in order to ensure timely delivery of quality services to the targeted market. As such, factors such as Customer satisfaction Forecasting Capacity planning Location Inventory management Layout of the store and Scheduling play a pivotal role in ensuring that an organization remains relevant and survives the hurdles present at the business environment it ventures in. However, it should be noted that the successful execution of these concepts relies heavily on the leadership and management system adopted by an organization. As such, it would be a worthwhile endeavor to understand these two pivotal elements before expounding on the matters at hand. Leadership refers to a process through which one person uses the help and support of others to achieve a particular goal or task. Strong leadership is not only desirable but essential to the success of the business for it is through it that organizational goals are met