Introduction Denham Grey has worked extensively on management issues and describes knowledge as an far-reaching utilization information resources. He further explains that this is whereby knowledge is combined with individual skills, original ideas, core competencies, motivated intuitions and motivation. In the current world economies, the main resources that comprise knowledge include people, education, capital, power and other competencies. Knowledge really becomes more relevant for sustainability of business than capital especially land and labour. Nevertheless, knowledge has remained so much disregarded. Knowledge in practise will offer the capabilities of individuals to react positively to new work situations. This is why holistic perspective considers knowledge to me in critiques, ideas, relationships, perceptions and concepts. Knowledge Management is an assessment of intellectual resources that underscores inimitable sources, decisive functions and possible bottlenecks which could interfere with the flow of knowledge to the point of utilization. This guards intellectual assets from destruction, searches for opportunities to improve decision making, products through addition of intelligent, offer flexibility and adds value. Knowledge management complements and augments other idea of organization administration for instance Total Quality Management among others. Why Knowledge Management In order to offer the best services to customers and also to remain valuable and sustainable in business, companies are required to be able to cut down their cycle times and function within the minimum overhead costs. They must also be able to reduce product development resources including raw material and time, must empower their manpower, be innovative, flexible and adaptable, superior customer care and offer very high quality product. The purpose of the paper was to address the problems in knowledge management that are affecting customers who procure capital goods on the unfamiliar technologies. The case study here is the Northumbrian Water Ltd, a role that is targeting sludge treatment which had resulted in unforeseen departure. The study reveals that even though generating better skills for the process of procurement and other operations, the adaptation that the organisation has to make for these changes were very difficult (Hansen & Rush, 1998, p. 555). Analysis and Findings: sludge is produced at the effluent treatment works at Bran sands. The company responsible is setting up a strategy to make it reusable rather than disposing it. Sludge is collected from several places across north east England. Due to its potential, the site attracted the eye of the world and made the region a leading edge when it comes to the treatment of sludge. There are some critical problems that are usually very common in such projects especially the knowledge management like learning from one project to the next or even various steps of the same project. In such cases, the like way of learning is unofficial and haphazard (Hansen & Rush, 1998, p. 555). The paper identifies five contexts of learning in Knowledge management  1. Pre-project learning is the ways scoping, development