Introduction According to Heerwagen (2010), the work environment of most organizations in the world has undergone tremendous changes over the last three decades. Globalization is one of the main factors that has played a critical role in this development. As a result of globalization, firms are now capable of operating effectively on a global scale. Consequently, the level of competition has greatly increased over the last several decades. The availability of capital coupled with presence of effective manufacturing, marketing, selling, and distributing markets has increased the level of production giving consumers a wide range of alternative goods and services to choose from. Most importantly, firms have modified the manner in which they operate as a result of the advancements that are being experienced in the field of information, communication, and technology (ICT). Managers all around the world have realized that ICT is an important component in increasing the effectiveness and efficiency in which their firms operate at. Thus, to incorporate these and many more advancements, organizations have greatly modified the manner in which they operate (Riggio, 2007). This paper will therefore focus on the factors that have resulted to the massive changes that are being experienced in the workplace and means through which firms can modify their operations to support these changes. Literature Review In the contemporary world, the manner in which organizations operate has greatly changed. Several decades ago, firms operated to achieve their set goals and objectives. While these are still the same factors that determine the level of operations of firms in the contemporary world, other factors play a critical role in determining the strategies and policies that a firm will put in place to ensure that it realizes its mission, vision, goals, and objectives. Thus, in modern day firms, the structure and content of operations have greatly changed. The operations within a given entity are now more complex. Furthermore, the operations of most firms in the world revolve around the concepts of teamwork, social interaction, and technological skills of the workforce (Heldrich, 2000). At the same time, due to the globalization and the incorporation of IT and ICT, the geographic location of firms is not as important as it used to be. With the advancement in the field of IT, firms have become more mobile. For instance, most of the firms that were based in the United States of America and Europe in the 1980s have either moved their operations or expanded their market base in the Middle East and Asia (especially China), due to reduced costs of operations and ready market for their products in these new destinations (Heldrich, 2000). This move has greatly improved the economy of many developing nations in Latin America, the Middle East, Asia, and Africa. According to the lean theory, firms in the modern day strive to achieve excellence in their operations by becoming more agile and working to meet the needs and desires of their consumers (Heerwagen, 2010). Thus, to achieve these goals, Kirsh (2000) in his study suggested that firms should come up with dynamic policies and strategies that wil