Introduction   * Supply chain management refers to the management of company’s processes from manufacturing, transportation through to delivery of products and services to customers.   * Business investment within service industry demands application of customer centric objectives.   * Aramex Inc. is primarily focused towards customer objectives based on efficiency and time-delivery.   * Shareholders are number-one beneficiaries of efficient supply chain within any organization.   * Such activities require appropriate use of information and communication technologies.   * All objective movements involved includes storage, planning and control of various activities used in explaining supply and demand.   * Supply chain forms the core of the company’s operational activities hence should be monitored by experts to ensure efficiency   * Management, information and communication technology are important aspects and ingredients of supply chain.   * Use of IT ensures efficient monitoring and delivery of intended goods and services to consumers. Profile of the Company   * Aramex Inc. is a United Arab Emirates-based public company established in 1982.   * The company has been under private ownership since 2002.   * The company offers solutions based on freight, express logistics and supply chain management of businesses.   * Aramex’s transportation network covers countries in Europe and Middle-East.   * Aramex Inc. uses air, sea and land transport system.   * There trucks are fitted with Modern GPS-tracking system and advanced scheduled services.   * Aramex Inc. network has continued their trend in acquiring prominent organizations in all regions such as Z-corp.   * The company is listed in the public listings of Dubai Financial Market since 2005 under ARMX trade shares.   * Aramex Inc. employs more than twelve thousand workers across sixty countries with strong world-wide network.   * Aramex is involved in receiving shipments from defined points taking charge of all clearance procedures to the delivery points. Supply Chain of Aramex   * Aramex’s supply team comprises of knowledgeable individuals with advanced skills in monitoring flow of goods throughout supply chain.   * Aramex Inc. combines use of technology in delivering internationally standardized services.   * Aramex Inc. Partners with Zubair Corporation (Z-Corp) headquartered in Oman for the purposes of offering businesses with integrated services.   * Aramex Inc. also acquired Berco Express (Pty) Ltd from South Africa.   * Aramex Inc. and Z-Corp operates a modern facility in Oman connecting strategic ports and regional logistic hubs.   * The company has global footprint with the ability of delivering customized supply chain solutions under affordable circumstances.   * Management of value-added chain from supplier to manufacturer down to retailer and customer aims at reducing inventory, increasing speed of transactions and improving on sales.   * The company offers freight-forwarding and custom clearance.   * Aramex Inc. offers custom bonded warehouses.   * Facility management services are provided with minimal waste, better utilization on available space.   * Aramex Inc. offers wide range of value-added services.   * The company offers consultation services from Standard Operating Procedures to Job Operating Procedures.   * Other services include; Facility evaluation, strategy analysis and softw