The healthcare industry is one of the oldest industries in the modern world. Organized healthcare systems are necessary for the efficient management of the medical needs of any jurisdiction. A growing number of institutions carry out various responsibilities in the healthcare setting. They include healthcare financiers, money transfer services, pharmaceutical companies and chemists, medical technology providers, and primary healthcare institutions. This paper examines how to improve the patient admission process in order to eliminate complications that may arise due to a prolonged admission process. Operational Problem The admission process used at Judy’s Hospital is similar to the generic process used by many hospitals. The process starts when the patient arrives at the Emergency Department. In many case, the patient arrives accompanied by someone else such as a spouse, a parent, or a friend. The patients usually wait in the queue until one of the triage units is free. The patient then proceeds for basic screening before seeing a medical doctor. The doctor assesses the patient and determines whether the patient requires admission, or whether the patient can go back home. The main problem that affects service delivery at the hospital is that the admission process can take too long. A patient’s condition can worsen as the patient waits for their turn at the Emergency Department. It is important to find ways of increasing the efficiency of the admissions process to ensure that no patient suffers harm within the healthcare facility. Root Causes of the Problem The three main causes of the problem are as follows. First, the hospital implements an unofficial first-come-first-served policy when it comes to hospital admissions. Delays in the Emergency Department can lead to a poor patient experience in the Emergency Department. Therefore, the hospital’s staff members do their best to reduce the time each patient spends in the Emergency Department. First-come-first-served models come from an instinctive need to be fair to all people seeking a service. Secondly, the hospital does not have a system of classifying the seriousness of the medical condition of the patients when they arrive at the Emergency Department. The first contact with a health professional in the hospital is at one of the triage units. This can lead to the deterioration of the condition of the patient. The third weakness in the healthcare management model used in the facility is that the healthcare professionals tend to prioritize patient in obvious pain. In reality, patients with more serious conditions may lack the strength to exhibit pain. This leads to a false prioritization process. Impacts of the Problem The delays experienced in the emergency room can lead to three main problems. First, the hospital risks litigation if a patient can prove that her condition deteriorated within the hospital premises while waiting for medical attention. A lawyer can argue that the hospital was negligent. In this case, the hospital will then incur losses related to payouts awarded by a court. In addition, the hospital will suffer from reputational damage, which will lead to a reduction in the overall number of patients coming to the facility. Secondly, the staff me