Introduction This internship project is expected to take place within the College of Technological Innovation at Zayed University. Zayed University is one of the three government-owned institutions of higher learning in the United Arab Emirates. Being an IT and Security Networking student, this department is important in my internship because it will offer me the opportunity to put to practice what has been learned in the classroom setting. With its highly sophisticated Computer Service Desk and the network system that serves the entire institution, I believe that this will be a perfect environment for the internship. Background After a long period of theoretical work in the classroom, it is important to have practical experience in the field to put to practice what has been learned. Although the classwork had some real-life experiments alongside the theoretical work, I have never been in a position to apply the knowledge in IT as an expert in this field. I believe that before being released into the job market, it is appropriate to undergo some practical experience within an institution under the guardianship of an experienced expert. The opportunity offered to me to work in the IT Department of this respectable institution is one of the biggest advantages that will make it possible to understand the dynamics of the industry. Upon the successful completion of the internship, I believe that I will be an expert with enough experience who can work at any institution. Industry description The IT industry has undergone a massive transformation over the years due to changes that have taken place in the field of technology. According to Doyle (2000), the players in the IT industry are expected to set the pace for other industries in coming up with new superior products that can address some of the existing communication needs. Over the past years, this industry has relied on the technological advancements in the West to define the path that is to be taken in other regions. However, this is slowly changing as many regions strive to come up with new inventions that specifically address the local issues. Zayed University, through its College of Technological Innovation, has been one of the leading institutions that have embraced the need to remain innovative in the field of IT. Although the world has become a global village due to improved transport and communication technologies, there are local environmental factors that are unique to this region. These factors need local solutions to be addressed effectively. The industry within this region has heavily relied on the inventions made in the United States and other European countries. However, the time has come when the local experts are expected to take lead in the local research as a way of developing the industry locally. Corporate history and background Zayed University is one of the government-sponsored higher learning institutions in the UAE that was established in 1998 (Normore & Erbe, 2013). The institution has experienced massive success over the past one and a half decades because of its effective management and interest in research. It has received many accreditations from regional and international bodies as it seeks to embrace research as one of its core values in improving various sectors in the region. Currently, His Excellency Lubna