Introduction Managing business environment is one of the challenges which organisations have no control over. There has been escalation in crisis, disasters, and emergencies as many companies enter into the market (Tammineedi 2010, p. 79). Moreover, it is essential for organisations in either the public or private sector to develop a suitable and effective Business Continuity Management (BCM). According to ISO 22301, BCM is a holistic management method of identifying potential threats to organisational activities. BCM also provides a framework for which organisations build resilience to the identified threats and effectively respond (Rabelo, Sepulveda, Compton, Moraga, & Turner 2006, p. 145). BCM plays an important role in risk management within the company. There it is important to understand the driving factors of BCM, which ensure effective and reliable execution of the organisational plans. The key drivers of BCM include are highlighted below. Corporate governance With the changing legal requirements globally, business entities must adjust to comply with outlined laws and regulations. In order to run smoothly and efficiently, the organisations must meet the increasing demands of legislations and requirement by the industrial regulators. Under corporate governance, business entities must also comply with regulations relating to contract management. Before business activities commence, it is important to ensure the organisation registers its activities to acquire a license of operation. BCM must integrate corporate governance in its plans to ensure that its organisational strategies fully complies with the outlines laws to eliminate possibility of closure or interruption of activities. Supply chain and customer All businesses must prove their ability to satisfy the needs of their customers. External factors such as the demand and supply might affect the operation of the business. It is important that the business maintain continuous supply of the products and services to the customers (Rabelo et al. 2006, p. 149). Supply chain involves a series of processes involved in manufacturing and distribution of commodities. In order to manage risks resulting from supply chain, it is important to involve the third party in planning, executing, and monitoring continuity strategies. The supply chain must concentrate on outsourcing duties that the service provides can offer at lower cost. Moreover, this ensures improvement in the performance and effectiveness. Environmental issue Globally, all businesses are integrating environmental issue into the production process. While producing, businesses must ensure sustainability of natural resources. Certain activities have negative impact on the environment. Pollution is one of the environmental issues, which many businesses experience. Moreover, many organisations are utilising techniques that reduce environmental damage; as a result, there is reduction in the cost of sustainability management (Federal Emergency Management Agency 2011). To ensure improvement in the brand image, business organisations must ensure their product fully complies with environmental requirements in order to acquire international recognition. Communication and public relations All organisations are vulnerable to crises thus, preparation to handle the risks is crucial. The business must freely interact with both the stakehold