This case study takes place in the U.S. citizenship and immigration services office in Newark NJ. The agency is aware of a huge and noble task placed upon it by the government of the United States. The world has become a global village where information spreads fast and wide. The good prospects of the land of wonders have fuelled an increase in the number of people seeking visas, work permits, as well as citizenship. The biggest challenge the department is facing is the issue of asylum. The dire tor assures that the agency is aware of the international laws that oblige countries to allow people who have fled violence, persecution, and civil wars around the world to seek asylum in their territories. 1 According to the deputy director of the USCIS, there are two types of immigrants to the United States – the legal and illegal immigrants. Some legal migrants come to the country armed with Visas, but end up in expiration of their Visas and work permits disappearing in a big country. This group also includes foreign students, tourists, and business people. During an interview with the researcher, the deputy director of CIA said that illegal immigrants risked their lives travelling in boats in the high seas to enter through the shores of the United States. There are cases of immigrants. Others enter the country through the border of Canada and Mexico without informing the US officials (Goldman and Loughlin 6). The risks involved do not deter them from making efforts to reach the land of wonders. By the year 2011, the number of people seeking visas, work permits, and citizenship has shot up. This has intensified operations in the agency bearing in mind the backlog which already exists. The problem has been aggravated by an increase in the number of illegal immigrants in the country. The director of the agency alludes that his officials are aware of the fact that there are two types of immigrants: states-legal and illegal ones. Once the officials are able to detect illegal immigrants, they face two options: either deport them back to their country of origin/ turn them back, or shelter them in the country as they await the screening process or the immigration court (The National Lawyers Guild 11-12). Those who are lucky to obtain working permits and permanent residency become the US citizens. A lot of concern have been raised upon the manner in which the agency processed the applications. The director of the United States Citizen and Immigration Services admits that his office lacks adequate capacity to determine the ingenuity of applications made. According to Mr. Wellington, an official with the department, the officials are forced to make decisions without full information about the applicant. This definitely alters the ingenuity of the decision making. Therefore, the department is susceptible to committing errors which inconvenience the applicants. There have been instances when the department had cleared asylum seekers who were criminals in disguise. These people ended up in being a thorn in the flesh of the law enforcing agencies. One often wonders how such ineligible aliens enter the states despite being in place of a rigorous screening process. According to the deputy director of the agency, they lack the necessary measures to ensure the screening process is professional. The CIA d