Introduction E-business involves application of information and communication technologies in support of all business processes. In general, e-business is utilizing internet technologies to offer better customer service, update business activities, minimize expenses and improve sales revenue. Generally, “e-business uses tools such as email, online banking solutions, websites, supply chain management software and web-based customer relationship management,” enabling businesses to achieve the following benefits (Canadabusiness, 2011). It helps businesses to cut cost and transaction times; saves time and money by improving internal and external functions; and streamlines internal and external supply chain management. Moreover, it promotes marketing and selling to the global market at all times of the day through a website in the internet. Additionally, it helps to improve customer service, communication and relationship management. Lastly, it enables businesses to compete globally through the websites independent of their sizes without even setting offices in other countries (Canadabusiness, 2011). E-business can be valuable to all types of businesses by doing business online and it is aimed at creating a business platform in which small and large enterprises can compete in the same level without much competitive advantage favoring any enterprise in terms of size. Below is a diagram showing how e-business can integrate and make businesses dynamic. Gisolfi, D., 2001. One of the major components of e-business is e-commerce. E-commerce is the use of telecommunications and computers to facilitate the trade of goods and services (Pankaj, 2010, P. 3). Thus, e-commerce involves business operations taking place between different businesses or involving a business enterprise and customer interaction through electronic networks, with operations involving electronic funds transfer, e-marketing, customer service, online transaction processing, B2B data exchange, and trade in digitized goods and services. Other components of e-business include the internal business systems and the enterprise communication and collaboration systems (Pankaj, 2010, P.1). The Implementation of e-business software To manage E-Business implementation effectively, efficiently and successfully, expertise is required, which is gained from individual differences and similarities among e-business implementation efforts in the real world. This is especially where there are organizational conflict, dysfunctional operations, many issues and problems, cultural resistance to change, and many opportunities for e-business (Lientz, & Rea, 2001, P.10). In implementing e-business, an organization is acquiring and setting aside resources with aim to achieve specific goals in an organized and laid out manner. To achieve success, e-business implementation should support the vision and be in line with the E-business strategy the organization has selected. In addition, to begin the implementation process, implementation teams are formed and resources are drawn from the line organizations, support organizations such as IT, and external firms (Lientz, & Rea, 2001, P.10). Thus, implementation will involve project and routine work performed by the line and support organizations. Shown below is a structure representing what implementation of