ShantanuT01/DACTYL-Pretraining huggingface dataset:
One Touch Direct being a call center company meets numerous challenges on a day to day basis, top on the list being competition from emerging companies in the same field both locally and internationally. However, an assessment of the internal environment of the company reveals that some of the company’s greatest weaknesses arise from the failure to conduct proper reviews of the company’s performance as well as the incompetence of some of the hired members of staff. It is therefore imperative that the company adopts various strategies tailored at giving it a competitive edge across the board. OTD uses an electronic portfolio for company evaluation whereby all the electronic information gathered is assembled and managed online. This information includes consumer feedback emails and staff rating links. This method is effective and needs to be maintained as it provides for a systematic way of rating company services. Two of the primary recommendations that can help One Touch Direct attain the desired level of industrial supremacy include regular performance analysis and the development of proper tests for recruitment of members of staff. These two will be extensively detailed below: Performance analysis There are various performance analysis strategies that the company One Touch Direct can adopt. One of these is the employment of continuous data-collection to measure performance (what areas work well versus what areas need to be fixed or eliminated all together). This will also help provide business insight that can be used immediately by call agents for better performance. The company tends to incur extra costs as a result of the employees underperforming either as a result of redundancy occasioned by having to do the same thing over and over or through basic incompetency. Tools that can consolidate, aggregate and arrange measurements and metrics will be used to help in the analysis in order to isolate those individuals with the desired levels of performance from those who are underperforming. The process of data collection will involve the monitoring of call centre staffs by offering provisions for customers to rate the service after each call as well as analyzing the number of successful deals that a certain individual manages to seal. Financial feasibility of performance analysis Any business establishment worth its name has to allocate some substantial portion of its annual expenditure to performance analysis. OTD is no different and it is recommended that while setting up the budget, the company dedicates a given amount of money to the process of performance data collection and evaluation. Operational feasibility of performance analysis Performance analysis particularly for the company OTD will be left to the senior management staffs who will either have the option of selecting a panel from amongst themselves to carry out the duty or can also outsource the service. The assessment will be carried out over a specific period of time and it is only ideal that the reviewers carr
In his series, Rowan Atkinson, who plays Mr. Bean, does not speak much. In the episode Mr. Bean Goes to Town , the character barely speaks, even when he has to talk to a police officer or to a shoe seller (“Mr. Bean Goes to Town”). I think that Mr. Bean should speak exactly as much as he does. People all over the world love him for his character, charisma, and silent humor. The series’ satire does not need translation, as it does not need words to make anyone laugh. In addition, the absence of words helps the audience to pay more attention to Mr. Bean’s vivid mime and facial expressions, which convey his feelings and emotions. Atkinson’s character is unique and different from many other people, he finds extraordinary and often absurd solutions to his problems, making the audience laugh. As Mr. Bean does not say much, there is no wrong way to interpret his actions. His words do not distract viewers from the comedy and its goal of being a mirror to society. It is also necessary to mention that the absence of words allows the series to reflect the silent comedy of the beginning of the last century. It would be easier to make the audience laugh from jokes, while silent comedy involves bold facial expressions, vivid emotions, and exaggerated physical movement. It means that the value of the silent film is high as the actors should do their best to help the reader understand the humor of the story. Therefore, Mr. Bean’s series are notable for their absence of words, and the character should not speak more. Otherwise, Mr. Bean’s stories would stop being the ones that do not need a translation. Work Cited “Mr Bean Goes to Town.” YouTube , uploaded by MrJimmyrain69. 2012, Web.
According to Weilbacher (2003, p. 231), “many advertisers have ignored the theories and ideas supported by different cognitive psychologists”. Scholars and analysts believe that adverts should widen the people’s ideas about every existing product. The article is appreciable because it explains why advertising should create bearable representations. This practice is appropriate because it produces the targeted goals. The methodological inquiry employed by the researcher makes it possible to understand why advertising should become meaningful and informative. Marketers tend to develop numerous assumptions thus making it impossible for them to design the best communication approaches. The inquiry manages to analyze the disasters associated with most of these assumptions. This “is true because consumer behaviors are not rational choices” (Weilacher, 2003, p. 232). The practical implications of these ideas and suggestions are undeniable. Many advertisers are unable to achieve their goals because of the above assumptions. Marketers should use the ideas presented in this article in order to create the best images for their brands. The practice will ensure such brands become desirable and acceptable by different consumers. The “agreeable fact is that consumers will process every advert in an instantaneous manner” (Weilacher, 2003, p. 231). However, I strongly believe that new studies are required in order to place this practice within Human Behavioral Psychology (HBS). The article “Attitudes and Persuasion” by Petty and Cacioppo describes how human beings process different ideas and information. Cognitive Dissonance Theory is relevant because it makes it easier for scholars to investigate two elements at a particular time. This theory explains how individuals tend to make spectacular decisions whenever dealing with various issues. According to the Information Integration Theory, human decisions and judgments will always obey a unique algebraic model. That being the case, human beings will use different beliefs and external observations to make their decisions. This theory becomes meaningful whenever it comes to advertisements. It is agreeable that marketers should reshape the beliefs and ideas embraced by their targeted populations (Petty & Cacioppo, 1996). The methodological strategy applied by the researchers made it easier for them to examine the appropriateness of different psychological theories. The article is meaningful because it encourages advertisers to embrace the best methods that can support their consumers. The practice will improve the level of sales and eventually make entrepreneurs successful. However, the authors do not merge their theories with different marketing principles. The audience should read more articles before using these theorems. I believe that the ideas presented in this reading can help marketers outline the perceptions and attitudes developed b
Introduction In the modern world of business, companies are forced to engage in stiff competition to survive in the market. Due to this, enterprises need to conduct a thorough analysis of the industry they are a part of to be able to adapt to the changing demands of the market and the challenges posed by their rivals. In this paper, a scrutiny of the external environment in the tourist industry in UAE will be conducted. The analysis of the macro-environment and Porter’s five forces analysis will be carried out; a strategic group map for certain representatives of the industry will be drawn, and the key success factors will be named. Finally, the industry’s profile and attractiveness will be summarized. In the paper, it will be demonstrated that the tourist industry in UAE provides numerous opportunities and benefits to the players that already exist in it, but it may be difficult to enter for new enterprises. Macro Environment Analysis Political UAE is comprised of seven emirates, each with its own Emir at the head; the Supreme Council of Emirs is the highest authority in UAE. There are no political parties. The political situation is rather stable and carries no threats to the tourist industry due to potential or ongoing conflicts (Santander Trade Portal, 2016). Economic The UAE’s economy is largely based on oil trade; the country contains vast reserves of crude oil. The tourism industry and the banking sector alleviate harm from falling oil prices (Santander Trade Portal, 2016). The country’s leadership favors the tourism industry and invests money into it (particularly, in Dubai). Social The country has quite a favorable social situation. Poverty rates are reported to be very low; the income of the population is among the highest in the world, but there exist differences between different emirates and between various social strata. Crime rates are reported to be very low (“PESTEL/PESTLE Analysis,” 2016). The literacy rates are nearly 95%; women are declared to have equal rights with men, and to more often enroll in post-secondary education institutions than males; the health care delivery system is stated to be undergoing improvements currently (Embassy of the UAE, 2015). The official state religion is Islam. Technological It is stated that the leadership of the UAE is concentrating on advancing the technological development of the country while preserving its natural environment (U.A.E. Trade & Commercial Office, 2014). The country is advancing research in technology and life sciences, and investing profoundly into the technological development; a good indicator of this is the fact that UAE is planning to launch its spacecraft to Mars in 2021 (The Official
Marx’s understanding of human nature is based on the assumption that people are species beings. According to the Marxist theory, a man proves that he is a “conscious species-being” through the creation of “a world of objects by his personal activity” ((Wharton, 2015, p. 7). In other words, an individual treats other species “as his object” and “treats himself as the actual, living species,” which are universal and unconstrained (Wharton, 2015, p. 6). From this, it could be inferred that the critical idea of Marx’s view on man’s essence is that people express their human nature via creating products. Marx’s theory of alienation contradicts the concept of scientific management because the latter deprives workers of control over the working process and makes them not independent actors but means to achieve the end of employees. Regarding Hochschild’s philosophy, it is essential to define the concept of emotional work. Emotion work takes place when people regulate their emotions to achieve specific personal benefits or goals. The idea of emotional work should not be confused with the concept of emotional labor, which implies the “management of feeling to create a publicly observable facial and bodily display” (Wharton, 2015, p. 31). Emotion work is not compensated, whereas emotional labor could be performed in exchange for a wage, meaning that emotions could be managed to satisfy an employer’s expectations (Wharton, 2015). Hochschild argues that the management of emotions in exchange for a wage leads to the “transmutation” of private life into a social one (Wharton, 2015, p. 34). Scientific management presupposes that employees should act in a way that is expected by the managerial personnel. Hence, they should manage their emotions and commit emotional labor that would lead to emotional and physical exhaustion, absenteeism, and a work-family conflict in the long-term perspective. From my perspective, scientific management is essential for the efficient operation of any business. Although it is impossible to deny the validity of the arguments proposed by Marx and Hochschild, it is still true that an employer’s prosperity could not be achieved if his or her employees are working in unsuitable conditions for low wages. Besides, it is impossible to cancel all management in a firm because it would not operate otherwise. Therefore, even though I agree that under a scientific management approach, employees are treated as means of achieving the ends of employers, appropriate policies undertaken by a manager would prevent the destructive consequences of emotional labor proposed by Hochschild. Reference Wharton, A. S. (2015). Working in America: Continuity, conflict, and change in a new economic era . Routledge.
Purpose and Process of Employee Orientation Orientation is one of the crucial components of recruitment in any organisation. The function of this process is to allow the new employee to learn and familiarize with the organisation (Sims, 2001, p. 329). This includes the expectation of the position the employee is going to take, accountability and general information that will allow him/her to become an integral member of the organisation. Orientation serves several purposes including;  1. Cutting down start-up expenses as new workers are put up to speed faster  2. Reducing anxiety – employee gets acquainted with the new environment smoothly and the feeling that the situation is strange is diminished  3. Orientation reduces the rates of employee turnover (Sims, 2001, p. 329)  4. It is a time-saving tactic for the supervisors and co-workers as orientation is done once. There will not be the need to train the new employee again and again. The process of orientation takes two forms, the overview and the job-specific orientation. On the first day, the new employee is given a guided tour around the organization regardless of the size (Sims, 2001, p. 328). More emphasized explanation of the functions is at the areas that this employee will be working. The staff is introduced, their names, their position and their work function. The new employee is taken through the basic operations of the organization and departments like time management, payday schedules, communication policies, lunchtime or break time policy and other work policies (Sims, 2001, p. 329). Finally, the job description of the new employee should be reviewed and then signing of any relevant documents and a schedule any additional assistance, like training. Training Process When an organization invests in training, it would greatly benefit from having hardworking employees who are experienced in their jobs (Sims, 2001, p. 329). No matter the type of organization, there are basic steps of training. Step 1: Needs Analysis This is the step where the organization identifies the gaps that exist among the employee training, talent and experiences against the expected work. Data collection is done by observation, interview, observation and surveys. This step establishes who need training, why there needs to be training, the type of training to be conducted, when, where the training will be done and how it will be done (Rae, 1997, p. 57). The organization can decide on specific skills, knowledge and attitude for improving employee output. The survey, interviews, and observations identify the training requirements based on these questions; what are the skills and knowledge are needed in the organization? (Rae, 1997, p. 57)Why do the worker
Kimjongilia is a documentary film directed by Heikin which features the stories of escapees and survivors of prison camps in North Korean during the dictatorship regime led by Kim Il-sung and Kim Jong-iI. It is based on various interviews taken from residents of North Korea, people of all ages and status, who had survived the Kim’s leadership era in North Korea and was forced to leave their country due to difficult, repressive conditions there and settle in nearby states, such as China and South Korea. The escapees included prostitutes, a North Korean military, a piano performer, and a woman dancer. The film is mainly a story generated from interviews of residents who escaped dictatorship regime in North Korea between 1992 and 2006. Actually, the term ‘Kimjongilia’ is a flower which was created by a botanist in Japan and named after the former ruler, Kim Jong-iI, to commemorate Japanese-Korean comradeship. The flower that is frequently referred to in the film symbolizes peace, justice, love, and wisdom. The documentary film focuses on the cruelty of the North Korean despotism and the hopeless status which the residents of North Korea, the people who experienced oppression and starvation every day, had. The movie also interviewed a victim and defector of the Kim era, Shin Dong-hyuk, who was born in camp 14 and narrates the tales of his unfavorable experiences at this maximum security camp established by Kim government. Most people who existed in this regime, like Shin’s parents, were killed in the camp, but Shin was lucky to survive long enough to break away eventually from this camp and settled in the neighboring country. One exciting story which is encountered in the movie was the way a former North Korean Army commander waited for around 10 years planning to run away from Kim regime due to the manner in which Kim regime was doing to his country. The commander eventually ran away through sailing a small boat 300 miles to Incheon as he avoids the government’s patrol which was guarding the sea. He was accompanied by his family members because he was worried that they may become separated if they attempt to defect through China. His effort to escape was successful and he is an honest detractor of the Kim government. He stated that when the Kim system ends, he would be prepared to return to North Korea immediately to support restructure his country. Through the information, assistance, interviews, and informative dance of North Korean outlandish representatives, which are provided by the film, the viewers are informed about the facts which they are already aware of. They are told that Kim Jong-iI, the dictator with black bouffant, was among the world cruelest dictators who were on the loose. He seemed to be insane and acquired a reputation of being a ruthless tyrant which will be passed on to th
The movies “Twenty-Four Eyes” by Keisuke Kinoshita and “The Burmese Harp” by Kon Ichikawa look at the expansion of militarism in Japan in the middle of the 20th century and the adverse effects of war on the life of common people from the different perspectives. Kinoshita looks at the situation in the country from the point of view of a school teacher, Hisako Oishi, who teaches the students to respect traditions and value human life in her own example. At the same time, Ichikawa describes the life of Japanese soldiers who were forced to hide in the Burmese jungles carrying the burden of guilt and loss. The movies share common ideas about the significance of common values such as family bonds and friendship, love for peace, ethics, and culture. The directors successfully demonstrate how the trust in virtues and art may help people to overcome even the most difficult challenges caused by war, remain loyal to their own ideals, and restore belief in one’s goodness. In both of the pictures, great importance is given to the individual relationships with cultural heritage, traditions, and values. Ichikawa and Kinoshita use musical themes, folk songs, and natural scenes to show the connectedness of the characters to their homeland. Music and kindness are represented as powerful instruments for overcoming distress and soothing emotional pain. For example, in “The Burmese Harp,” the retreated soldiers, who were tired of constant struggle for survival in the war, supported their hope for better by singing songs about homeland accompanied with the harp: “Autumn nights that deepen Make a heavy pilgrim’s heart. Thoughts go back afar. To the bosom of loved ones home” (“The Burmese Harp”). The songs and musical scenes contrast the overall military context in the movie and emphasize the whole futility and violence of the political misleading. In the movie, the harp becomes the symbol of peace and stability, and the music created by Mizushima and his companions may be perceived as a method of passive protest, which eventually saves their lives. Similarly to the soldiers from Ichikawa’s picture, Hisako Oishi attempts to support peace in the country that comes through the heavy imposition of political opinions and expansion of militarism. The first scenes of “Twenty-Four Eyes” are serene and calm like the life of rural citizens, and these pictures perfectly reflect the character and inner qualities of the teacher who attempted to cultivate the love for kindness and beauty in children through her unusual educational activities. However, the events continued to unfold, and her students were taken to war where many of them died. While losing the family members, friends, and beloved students in war, Mrs. Oishi didn’t become filled up with anger and hatred to the national enemies but steadfastly came through the sorrows considering the war nothing but a consequence of delusion. In the scene that took place after the end of the war was declared, Daikichi sat sadly at the dinner table because Japan didn’t win. He asked his mother if she will cry because Japan lost the war, and Mrs. Oishi answered: “I cried all night. I cried for the dead” (“Twenty-Four Eyes”). Her rep