Methodology Philosophy and approach This study focuses on the views of educators and students’ parents concerning effective teaching strategies, school experiences, administrative support, as well as educational policies established in Saudi Arabia. The research deals with various interactions that shape people’s behaviour and choices. Since social interactions and people’s behaviours are under consideration, constructivism has been chosen as the philosophical background for this research. Constructivism is rooted in the idea that “realities are local, specific and constructed” as they are created through the interaction between individuals (Punch 2013). This study aims to identify the views of educators and parents on the quality of educational services provided. People’s worldviews have a great significance in the way any phenomenon exists. Thus, it is not sufficient to acknowledge the success of the school, but it is crucial to understand how this success is perceived and explained by the stakeholders involved. The opinions are experience-based as people often compare and contrast different trends, phenomena, and experiences. The constructivist approach is employed as the basis of the research, and the qualitative paradigm, which will be instrumental in achieving my research goals. The qualitative approach has the necessary tools to elicit people’s opinions and interpret them to identify and describe (and even explain) some trends or phenomena (Silverman 2013). To reveal the factors behind the success of the Aljoudah School, it is important to identify the way educators and parents regard this success. Collecting quantitative data (for example, educator’s and students’ performance) may indicate the school is successful but will tell nothing about the reasons for the educational establishment’s performance. However, people may share their experiences and attitudes towards key policies, trends, tasks, relationships and so on. All these factors have a considerable effect on the way the school develops and provides educational services. Thus, the qualitative approach will be employed to address the research questions that focus on the reasons for the efficiency of Aljoudah School, as seen by teachers and students’ parents. Strategy and research design This research addresses the following research questions:   * What are teachers’ opinions concerning the effectiveness of teaching methods used, assessment criteria and other standards utilised?   * What are parents’ views concerning the effectiveness of teaching methods used, assessment criteria and other standards employed? To identify the participants’ views on the matter, the interview is the most appropriate technique. Interviews enable the researcher to elicit the most comprehensive information from the participants whose answers are not confined to a limited number of options (Corbin & Strauss 2014). Interviews also allow the researcher to create the necessary atmosphere and make the participants more relaxed and open to share experiences. The conversational form of the interview makes people more cooperative (Corbin & Strauss 2014). Clearly, some people may conceal their true thoughts due to various reasons.