Organisation Background Hydra Trading LLC is located in Abu Dhabi. The company provides logistic services to the army. Hydra’s mission is to provide the best logistic services and solutions to assist customers meet to their strategic objectives. Hydra works with other international organisations to deliver various products and services to their customers. The company’s areas of expertise include defence industries, strategic partnership services, medical industry, brokerage, and marine services. Major clients are “the United Arab Emirates (UAE) military, civil defence, government organisations, public, and private Sectors” (Hydra Trading LLC, n.d). The company is a member of the Royal Group of Abu Dhabi. Internship Focus The focus of the internship was to develop an International Organization for Standardization (ISO) standard for the company. Hydra lacks a quality standard for its products, services, procedures, and processes. The internship focused on all stages involved in developing the company to achieve an International Organization for Standardization (ISO) standard. It identified areas of strengths and weaknesses of the company based on ISO standards, strategies used to identify weaknesses, and methods of improving Hydra’s weaknesses in order to develop quality standards for the company. The need for a quality management system is a strategic decision for Hydra, which can facilitate processes and procedures of logistic services and products. The firm must meet various needs, specific objectives, products, and services in its quality management systems. Quality management in organisations is relevant for management professionals because of dynamic industry characteristics and customers’ demands. Thus, the need for knowledge in quality management is critical for graduates and professionals in the management. Professional Growth The internship programme allowed me to grow professionally in management. The programme introduced me to organisational working conditions. At first, the company’s operations appeared complex and difficult to understand. I got orientation from the logistic manager about operational procedures and processes of the company. During my internship, I got technical, practical experiences I wanted. The programme included analysing and understanding all operational processes and procedures of the company. I also had to identify areas of weaknesses in the supply chain of the company. I learned a lot about management in the logistic industry. I had a goal oriented learning project. The process involved identification of all areas of improvement in the company and developing quality standards that had to guarantee that the company could receive ISO. At the end of the programme, a supervisor had to check the project and recommend improvement. My experience was that of a typical business environment. The company usually matches an intern’s areas of focus to a specific manager in that field. This was important for me because I had to understand potential challenges in management, decision-making, and techniques of resolving difficult situations. The organisation also had social events in which people learned about communication activities. In this event, I lea