Introduction Videoconferencing is simply using electronic communications to hold discussions between two or more people who are in different places. The telecommunication network carries pictures and sounds and enables such communication to be carried out globally. Most companies still require meetings in spite of other technological advances in business communications. Before its introduction, when companies with a global presence wanted to hold meetings, it meant taking flights to meet at the firm’s headquarters. However, video conferencing has not only led to a reduction in transport costs but also to keeps information accurate and timely. Employees in different locations are using it to exchange business documents and graphics. Business managers are also able to use it to both interview job candidates and keep tabs on suppliers (Black Enterprise, 1992, p. 53). Many organizations have begun realizing the real importance of video conferencing. In this paper, the use of videoconferencing services is discussed in view of Verizon Wireless Company. The issues highlighted are the overview of the company, the current issues facing it and the solutions to these issues. Video conferencing can be done at three different levels. First, there is personal conferencing. This refers to video calls that often take place between two people who are communicating. At minimum, a video call refers to use of an audio and a moving video image through a dedicated video telephone, a computer or both to enhance communication between two or more individuals. Other additional features that may be included are File Transfers and instant messaging. These are normally found in numerous IM tools such as yahoo instant messenger, Skype, Google’s AIM and among others. Secondly, there is business videoconferencing. It is more less common to personal conferencing but with additional features. Some of the extra features are the ability to incorporate many people within the video call, features that allow for collaboration, provisions for sharing of documents and enhanced presentation. Besides, it also has capabilities for white board, extra band width requirements and costs. The needs of group collaboration and business meetings can only be met through business conferencing and not personal conferencing. Solutions of video conferencing are not only expensive, but also require more equipment at the office and a broader internet network compared to what can be found at home. Single user solutions come along with business video solutions. These are designed for both telecommuters and mobile users. Examples of such solutions are those that come from Sony, PolyCom and many others. These solutions are specifically designed to work with those solutions that are not only advanced, but also expensive to enable communication take place at the office. Thirdly, there is web conferencing that is designed to ensure that a video call has been transmitted within a web page or a classroom kind of context. In such a website based seminar (webinar), the presenter’s video image is normally streamed to one’s website. Webinars allow for sending of one – way video and thus making it difficult for one to send their