My Diary 1 st day The day started with the Marketing Department Manager informing my Production Department of the increased demand for fresh milk on the market. The new demand was up by 20,000 liters of fresh milk; meaning that our production was to rise from 100, 000 liters to 120,000 liters. I informed my Supervisor of the increased demand for milk and how to make sure that we meet the requirement by surpassing our daily production. The Supervisor called for an urgent meeting with all employees from the fresh milk department in order to share the information. It was established that the production department did not have enough facilities to cater to an increased supply of fresh milk. The finance manager called upon the Company accountant to provide funds for the purchase of new equipment and the accountant adamantly refused to say he cannot allocate any money for such expenses. It was after the Managing Director intervened and warned the Accountant against withholding funds that he released the funds for the purchase of new equipment. The Managing Director used coercive power to warn the Accountant and the Accountant complied by releasing the funds for the purchase of new equipment The employees were unhappy with the increase in workload and demanded that the management tells them exactly how much will be added as a pay increase before they agreed. With a promise for extra pay for an extra hour worked, they agreed to the new terms. They worked until 6:00 pm, two hours past the normal working hours and eventually, the target was met. It also happened that some two co-workers were fighting each other at the Gate of the company claiming that one of them had refused to refund the money lent to the other. The Managing Director drove past and saw them. He immediately brought them to the Office and instructed the Personnel Manager who was present to investigate the cause. the personnel manager warned them that the next time they will do such an act will be the end of their jobs. They signed down that they will never again repeat the primitive act. The other workers were surprised but it taught them a lesson that fighting was not the solution to solving problems. The Personnel Manager exercised coercive power by warning the fighting employees of the repercussions. 2 nd day According to the company’s regulations, employees in the fresh milk production department work a half a day on Saturdays, starting from morning to mid-day. In order to achieve the same target, they were to work up to 4:00 pm. The personnel Manager was therefore forced to come in and explain to them politely why it was necessary and critical for all of them to put in extra effort by sacrificing to work a full day on Saturday and meet the company’s target for the sake of prosperity and increased sales. After the Sales manager set an example by agreeing to work on Saturday. As a role model, he made the employees to be convinced and therefore agree to work a full day. They however wanted to be assured that their overtime extra payment should also be paid on this day. We agreed with them and they settled down on work. At the end of the day, a roll call was taken to ascertain the number of emplo