Applied Research Proposal Introduction The university is experiencing some challenges which are directly related to its internal processes. This project will discuss various issues that affect the performance of the university’s registrar office using different published literature sources. The project will propose different types of improvements that need to be made to strengthen its long term performance. Therefore, this project will assess the needs of the registrar’s office concerning the role it is expected to play in the institution. Besides, the project will discuss the extent to which technology can be used to streamline its operations to make it improve its long term performance in the institution. Another crucial area that will be looked at by the project will be the willingness of the registrar’s office employees to accept various changes that will be proposed to improve performance. Consequently, the project will propose strategies that can be used to address these challenges. Some of the strategies that will be proposed will include: improving employees’ skills, changing the overall organizational behavior, and setting goals that are easy to measure. Project scope The project will focus mainly on processes that are handled by the registrar’s office to find out how they can be improved to achieve greater efficiency. Also, the project will look at the current usage of information technology in the office to establish if it responds to the long-term needs of the institution. Important functions that are executed by the office will also be analyzed to find out how they contribute to the long term vision of the institution. The project will also look at the overall objectives of the office of the registrar to find out if they address its long term needs in the industry. Consequently, the project will assess various change management models and approaches to find out how they can be applied to improve the performance of the office. Objectives   * To propose effective change programs to enable the institutions to attain their desired objectives.   * Analysis of needs of the registrar’s office and improvements that have to be made to streamline its processes.   * Conduct a review of change management theories to find out how they can be applied in the institution.   * Analyze technological solutions used by the registrar’s office to find out if they are well designed to enable it to attain positive outcomes.   * To evaluate the skills of employees in the office to find out if they are capable of using new work processes to attain good results.   * Propose new technological and human resource strategies that can enable the registrar’s office to achieve its objectives more effectively. Literature Review Change management is an important concept because it enables an organization to review its internal processes to make them more responsive to its long term objectives. One of the important effects of change management in an institution is that it enables managers to adopt more innovative work systems. Therefore, managers can inform their subordinates about various improvements that are being undertaken and how they are going to benefit their organizations in th