Introduction Employee performance is the yard-stick to a successful business development. It stems from the strong belief and determination that a leader can instill in his or her workforce. Only those with exceptional influence can change the way an organization runs. A leader or manager has an active role to play in the integration of the organization’s operation and success, and this is where a leader of men can make the difference. It is the leader who has to take the responsibility to make his/her team members performs to meet organizational goals and this demands a lot. It is because of the responsibility and the freedom to innovate that makes the duty of a leader most enviable and desirable. Body A successful leader is one who can motivate, support and reward those who perform to their best ability. It is only through sheer determination and proper man-management programs, can a leader can change the fortune of an organization; be it in service or in manufacturing. It a nutshell, leadership is about professional man-management. It is no different at US Cellular, where leaders set forth the highest of standards based on integrity, responsibility and values to create a dynamic organization of committed workforce and strong results. A leader identifies him/herself with their workforce and look to set an example by being the role model for others to imitate. Many employees are scared to accept the fact that they are unable to perform a particular task. They find it very difficult to say ‘I can’t do it’, or ‘I’m not sure I can do it’, out of fear. A leader may find this a problem to handle as it could have severe repercussion on service or manufacturing. It is here that a leader’s strategic thinking and execution of plans are introduced to bring out the best from their employees. According to Thad B. Green (Ch.3, p.55, 1992), a leader will be able to determine the weaknesses and strengths of his/her workforce and overcome any effort-performance problems by introducing skill building exercises like:   * Training and working simultaneously.   * Combining the work experience with coaching.   * Combining training, work, and work experience together. Effective communication is the borderline to a good relationship between a leader and employees. It is also an essential tool in relation to training. Ultimately, a leader’s idea to impart training and working as a team becomes utmost important in the context of enhancing productivity and quality work. Thus, effective leadership becomes important to the success and development of a dynamic organization. Job enrichment is a means of getting employees to perform tasks efficiently. And just how is this achieved? It’s one way of motivating your workforce. Imagine employees performing the same routine day in and day out. So monotonous does the job become that workers find their work dull and boring. To overcome such a situation, the leader can take the initiative to manipulate the work scenario by rotating the work among the employees to make it interesting, challenging and complex. The urge to know more and perform different tasks will only get them to work. The motivation elucidates workers:   * The chance to test themselves and use their full range of ability   * To instigate a degree of satisfaction of knowing