Background Information KLM Academy is one of the upcoming private education institutions in the United States. Over the past five years, it has experienced massive growth and the management is planning to make its services available in other states. Smith, a former colleague, has decided to move to this institution as one of the teachers. The good remuneration offered by this firm and its proximity to the central business district are some of the factors that influenced him to move. However, he came to realize that there is no central authority as was the case at his previous employer. Individuals at this institution have autonomy on how they address their tasks, something that he considers anarchical. He does not know how best he can fit into the system. Characteristics of the Anarchical Institution KLM Academy has unique characteristics that are not commonly found in many institutions around the country. For a person coming from an organization with structured leadership system with centralized authority, fitting in has been a problem for Smith (DuBrin, 2011). The following are some of the unique characteristics at this firm. Communication structure According to Certo (2010), having a clear communication structure is one of the most important factors that determine how an organization is run. At KLM Academy, the junior employees and top managers can easily interact and share their ideas. What is strange is that sometimes an employee may act in a given manner and make reports later. Polelle (2008) says that when that happens, then it may not be easy to predict the actions of people within such an organization. The firm has no strict guideline that defines how the employees of different cadres should communicate with their superiors or juniors. Reward structure The reward system at this firm is fully based on the performance of an individual employee. It offers a fixed basic salary, which is way below the industry average, and massive allowances based on the assignments of the employees and their performances. This unique reward structure explains why most of its employees earn higher than many other teachers in this state. Leadership structure Collins (2001) says that leadership is the engine to any organization that defines how efficiently it is run. Smith came from an institution where power was centralized. However, this is not the case at KLM Academy. Here, leadership is decentralized, and every employee has the power to define his course of actions as long as the intended outcome is achieved. There is no common way of addressing tasks at this institution. The leadership has allowed employees to come up with their own ways of addressing their assignments. Although this has promoted creativity at the firm, it limits the ability of the management to determine with certainty how various tasks will be handled by the employees (Reiß, 2012). Decision-making characteristics/scope of influence As stated in the section above, power at KLM Academy is decentralized. Decision-making process is very complex, according to the statements given by Smith. All the employees of the firm are always invited to participate in the decision-making process. However, most often it is not easy to come up with common solutions