Methods of Communications for Internal and Externals Groups Communication is regarded as the process by which individuals send and receive thoughts, ideas as well as feelings in a manner in which the recipient comprehends the message in its intended form. Thus, communication is taken as a two way process where the binding force is assumed to be the feedback loop. Communication can be done verbally or in writing. In most instances, official communications are done in writing because of documentation purposes. On the other hand, most informal communications are done orally. For effective communication to take place, it is important for the communicating parties to make sure that the receiver clearly understands the message and gives a feedback. Failure of the receiver to provide a feedback breaks the communication loop and communication cannot be sustained any longer. However, when the receiver communicates back, the communication is taken as a two way communication which is essential for communication. Communication can be categorized into three main categories. Communication can be classified as verbal communication that entails both spoken and written communication. The second one is non-verbal communication that includes body language and finally communicating through listening. Verbal communication is taken as the process that individual’s use to express their ideas, thoughts or feelings verbally. It is commonly regarded as the spoken language. Individuals use enunciation, words choices, pauses, tone, emphasis and loudness in order to enhance verbal communication. Some examples of verbal communications include: telephone conversations, radio, face-to-face discussions, voicemail, seminars, recorded books as well as videos. Similarly, speakers who use sign languages are also considered to be communicating verbally. In a wider context, verbal communication encompasses written word. Thus, written communications such as letters, books, newspapers, hand written notes, announcements and emails are also taken as examples of verbal communications. The best effective method of verbal communication is face-to-face communication. In face-to-face communication, the receiver gets the relayed message immediately and provides an instant feedback. The method is considered as being highly effective because of its efficiency as well as the ability of the sender to assess the receiver body language (Cherry, 2012). Non –verbal communications accounts for a substantial portion of our day-to-day communications. Some common examples of non-verbal communications include; gestures, facial expressions and handshakes. Deliberate body movements are instrumental in inferring certain meanings. Waving, use of fingers to indicate certain numerical values as well as pointing are some commonly used gestures. Facial expressions accounts for the greatest forms of no-verbal communications. Despite the variation in non-verbal communications across culture, it is noted that facial expressions for happiness, anger, sadness and fear are universal globally (Willey, 2012). Listening which is considered as the third method of communication can be grouped into three types: passive, active and reflective listening. Active listening is the most