Patient-Centered Care   * What Is It?       + Services offered to patients with respect and high-level responsiveness.   * Who Offers?       + All medical staff members, including nurses, doctors, surgeons, administrators, etc.   * Main Principles:       + Quality, safety, support, understanding, respect. Today, patients want to make sure that their care is at a high level or, in other words, patient-oriented. What it actually means to expect patient-centered care in today’s facilities? Healthcare services have to be offered to patients with respect, high-level responsiveness, and professionalism by all the medical staff, including nurses, doctors, surgeons, administrators, and researchers. There are several important principles in providing care: quality, safety, support, understanding, and courtesy (Mohammed et al., 2014). The government defines the right to ask for such kind of care as an important issue of democratic society. Quality Factors   * Technology   * Communication   * Collaboration   * Shared Decision-Making   * Laws, Regulations, and Policies There are many factors that may determine the quality of care that is offered to patients in modern healthcare facilities. The most frequently discussed issues are as follows (Morley & Cashell, 2017):   * Technology (the right balance between information technologies and patient’s needs cannot be neglected);   * Communication (a vital element of all healthcare process as it defines the exchange of information, human emotions, attitudes, knowledge, etc.);   * Collaboration (a key strategy in healthcare reforms to promote positive patient outcomes and reduce medical errors);   * Shared Decision-Making (an approach to involve patients and reflect on the level of collaboration between all members of a healthcare process);   * Laws, Regulations, and Policies (common standards for the medical staff and patients to be followed under any conditions). Technology   * Involvement in technology use.   * Fast exchange of information.   * New positive attitudes toward technologies.   * Privacy concerns.   * Improved knowledge and new skills. Regarding the existing technological progress and the spread of various digital devices, technology plays an important role in the provision of healthcare care services. It is necessary to admit that medical staff members cannot just stop using technologies because the level of their involvement at this moment is already extremely high. Technologies bring a number of positives aspects in care, including the development of new health information technologies like electronic medical records (EMR) and patient health records (PHR) that improve data workflow and fast exchange of information. Patients are satisfied with the possibility to save their time and receive treatment without telling their whole stories several times (Morley & Cashell, 2017). Still, such shortages as the threat of private information disclosure and the necessity to improve knowledge and gain new skills cannot be neglected. Communication   * Remove anxiety and fears.   * Provide clear information.   * Feel control over a situation.   * Value all patients and their families.   * Satisfy team’s and patient’s needs.