Introduction Health facilities comprise certain campaigns and awareness that ascertain the long-term solution for the ongoing operations and efforts from the faculties in terms of incorporating management skills. In an effort to analyze the issues that affect the program formed to be delivered successfully, this study will cover the quality assurance program. To this end, it will seek to discuss what ‘never event’ is, the discussions on the type of ‘never events’ that occurred at the meeting, a description of how to address the staff immediately in the meeting, discussion on how to approach the examination on the validity of the statements issued. In an addition, the paper will describe the methodology used to explore the validity of the statements, and the measures to be implemented on an ongoing basis to prevent a recurrence of the ‘never event’ in that meeting. Description of a ‘never event’ According to Reid (2011), ‘never event’ has been a terminology used mostly in the healthcare department to refer to a shocking contradiction that turned out to be an error in the field of medicine and healthcare. The term was first introduced by the former executive officer of the department of the national forum. The examples of a ‘never event’ ideas are the errors made by the surgeons doing an operating session. The patient’s life is risked forever, and the underlying factors do not justify the act whatsoever. The National Quality Forum has sought to describe the events through the use of other sectors that promote tragic circumstances that would have been avoided for the sake of protection and unethical conduct. The Quality Assurance Program helps in administering the various departments with the right opportunities and strategies to protect the measurements, and provides an opportunity for transformation and innovation from the feedback for revision (Jebb & Crumbie, 2014). The recent revision of the ‘never events’ was in 2011, and the list was added to 29, from 27 in 2007. Some of the categories in the sector include the surgical department, environmental department, radiologic, and the management and care department. The final category is the environment that seeks to explain the nature and the surrounding, based on the leverage of quality care for the environment and monitoring the service of conservation. The focus on a specific ‘never event’ will be the surgical account that seeks to perform different actions from the approach from the same angle, from the rest of the health institution. There are events that include procedures that require strict instructions to be followed to the later for an effective outcome and sustainable means of power and cognition. Surgical events involve the body of a person that comprises many parts, seeking to achieve quality results and services by the end of the session. However, there are some things that are performed in the wrong manner that include interference of the body from an outside source, through administering the wrong dosage at the depths that are preventable (Mehtsun & Makary, 2013). The assumptions on the stages to use and steps to follow when administering such expertness have been argued to be intrusive in the department of surgical awareness and the surgeons responsible have been