Greenpeace is a non-governmental organization (NGO) that focuses on global environmental issues. The NGO uses “none combative approaches and creative confrontations in its quests for green solutions and a peaceful future” (source: https://www.greenpeace.org/international/ ). Greenpeace strives at ensuring that the “Earth nurtures life in all its diversities” (source: https://www.greenpeace.org/international/ ). As such, it aims at protecting biodiversity in all its forms, prevent pollution and abuses of the Earth’s natural resources, eliminate all nuclear threats, and enhance peace, global disarmament, and non-violence. Greenpeace Key Performance Indicators (KPIs) relate to areas of Human Resources (HR), communications, and volunteer relations. In the HR department, KPIs include compensation, rewards, and benefit plans, recruitment, employee orientation, administrative tasks, employee relations, and level of engagement or satisfaction among employees and volunteers. Administrative duties including managing personnel files, update organizational charts, participation in employee meetings, review employees’ information for wrongful entries. Recruitment indicators covers areas of finding qualified staff, application forms have correct details, accurate posting of vacancies, and recruits go through all areas of pre-employment procedures. Employee orientation includes arrange for orientation trainings, educate new hires on organizational culture, and get information regarding wages, benefits, rewards, and payroll. KPIs also include induction and signing of codes of conduct, and monitoring of acceptable trainings. Compensation KPIs entail processing of payroll with no mistakes, check areas of overtime, account for paid leave days, and analyses of vacation benefits. In addition, there is also demonstration of knowledge of the organizational compensation policy, and motivational aims. Employees and volunteer relations cover areas of promotion of teamwork, management of conflict, responses from the HR department regarding queries, and both employees and volunteers willing to demonstrate a sense of cooperation and retention. In the area of volunteer relations, KPIs cover office assistances, hours of inputs in campaigns, number of copies translated from English to French, the number of volunteers involved in fundraising, campaigns, and volunteers that have completed their schedules successfully. Communication department KPIs includes public relations, advertisement, promotion, and e-promotions. SMART Goals for the Organization and the chosen departments We begin by identification of goals that are crucial for the success of the organization. Goals reflect the desired outcome Greenpeace wants to accomplish or achieve in the future. These goals are tactical in nature as they define short-term aims from specific organizational departments. They aim at motivating the staff and increase the level of commitment, offer guidance, and provide a platform for monitoring and measuring performance (Barton, 2000). Goal definition within an organization provides opportunities for conceptualization the way forward for the organization. Consequently, it enables responsible departments to develop and master the future direction of the organization. This is a means of assu