Introduction Project quality management is among the most challenging areas for a Project Manager because this area of expertise implies that the quality of the project’s outputs remains consistent throughout the duration of the project. In the construction business, the issue of quality is connected to the need to manage multiple vendors and contractors. This is why many companies choose to hire a consultant firm to aid in managing construction projects, and one of such businesses is Zuhair Fayez Partnerships Consultant operating in the Kingdom of Saudi Arabia (KSA). This essay will introduce Zuhair Fayez Partnership’s construction project and discuss project quality management. Quality Management, and Organizational Perspective Zuhair Fayez Partnership is among the leading consultancy firms in the Kingdom of Saudi Arabia providing services in project management, construction management, engineering information systems, information systems and architectural areas operating since 1975 (Zuhair Fayez Partnerships Consultant n.d.). The mission of the organization is to be the “architectural and engineering consultant of choice”, while its core vision is to provide clients with “innovative and quality solutions” (Zuhair Fayez Partnerships Consultant, n.d. para. 2). In terms of size, Zuhair Fayez Partnerships Consultant, this company employed 3470 workers in October 2014. As for this business’ geographical location, the headquarters is located in Riyadh, Saudi Arabia. Its revenue is US$45.37 million per year, calculated for the previous year of operations (Dun & Bradstreet 2020). Therefore, this is a large construction business consultancy firm that focuses on providing innovative and high-quality services. From the perspective of a project manager in the organization that focuses on engineering, it is imperative to consider critical success factors (CSF) for the organization as a whole and key performance indicators (KPI) that are connected to the CSFs (Alias, Zawawi, and Aris 2014) Critical Success Factors (CSF) CSFs are defined as factors that contribute to the success of the project or organization in general, in this case, CSFs are reviewed in relation to Zuhair Fayez Partnership’s construction consultancy projects (Wuttke and Zanhuis, 2019). Some researchers, for example, Wuttke and Zanhuis (2019) note that CSF and KPIs are interchangeably linked since the former is the cause of successful project completion, while the latter is the measured effect of it. In line with Zuhair Fayez Partnerships Consultant’s vision and mission statements, the two CSFs is defined by the author of this report:   * Facilitate training for Project Managers to ensure that their work is aligned with the highest standards of the Project Management Institute.   * Offer innovative solutions to the Zuhair Fayez Partnership’s clients. Key Performance Indicators (KPI) KPIs are set to ensure that the management can measure whether the CSFs, which are more general and broad statements, are achieved by the business. As defined by Wuttke and Zanhuis (2019), through KPIs, the project manager can measure if this project achieves the CSF, which is typically used to manage different aspec