Managers perform in companies as leaders who can organize, direct, and inspire many employees in order to achieve a set of goals and align the employees’ activities to the organization’s mission. In order to determine the essential features and characteristics of a modern manager, the interview was conducted with Ann Pipe, a current manager in the large insurance company. Referring to Ann’s answers to the questions about the job responsibilities, culture, strategies, decision making, and problem solving, it is possible to create the image of an effective manager in the modern challenging and competitive field of the organizational management. The interview provided the important information on the fundament of the manager’s success such as education, skills, abilities, knowledge, and experience. Ann claims that her current high job position is a result of many years of studying, self education, and hard work. Ann notes that the sphere of management is constantly changing according to the global trends, and it is necessary to change along with the world. Thus, a future successful manager should be persistent while acquiring the new knowledge and developing useful skills. Referring to Ann’s words, it is possible to determine such important skills of a manager as communication skills, abilities to work in teams, abilities to persuade and influence, and highly developed negotiation and problem solving skills. Focusing on the challenges experienced during the first months of working as a manager, Ann noted that dedication to the work and the real interest in the organization’s development were important to motivate her to achieve the success. Ann’s approach to discussing the best features of her current position is rather surprising because she is inclined to mainly focus on the emotional outcomes of the profession. The manager states that the workplace is the place where a person spends too much time that is why the task of the manager is to create the conditions and atmosphere which are perfect for not only growth, development, and achievements but also for the progress of a good, positive, and friendly person. Thus, the secret of organizing the employees’ work is in communication and constant interaction. The interview was effective to demonstrate a new perspective for discussing the ideas of corporate culture and diversity in the organization. While answering the questions about culture and diversity which are often discussed as controversial by managers and researchers, Ann noted that people paid too much attention to differences, discrimination, and other inequalities when it was necessary to build teams and support mutual understanding in the corporate environment instead of accentuating differences. Ann is sure that to speak about differences and diversity is easy, but it is difficult to emphasize similarities while working in an organization. That is why, the manager should pay more attention to predicting conflicts in the workplace while valuing ‘similarities’. Ann is sure that conflicts between employees are ‘diseases’ which prevent the organization from the effective completion of a range of steps. The way to cope with conflicts is to focus on