Introduction This proposal dwells upon the organizational structure of Hexaware Technologies, an India-based IT and BPO (Business process outsourcing) services company where I was employed on the similar organization as an analyst in the engineering solutions domain. This organization has been chosen for the present research into organizational theory since being an ex-employee gives an opportunity to give a first-hand account of working relationships between different units in the organization. Robbins and Barnwell define an organization in the book of Organization Theory Concepts and Cases as “a consciously coordinated social entity, with a relatively identifiable boundary, which functions on a relatively continuous basis to achieve a common goal or a set of goals” (Robbins and Barnwell, 6). Hexaware Technologies, is an IT major from India which ranks among the Top 20 software companies in the country (Hexaware). Hexaware also has been able to achieve the highest recognised credentials in the software industry: SEI CMMI Level 5, ISO 9001:2000 and BS7799 standards (Hexaware). It has over 1000+ global clients across North America, Europe and Asia-Pacific with 2008 revenues standing at US$262 million (Hexaware). In the products solutions space, the company has acquired requisite experience in several large IT applications including Internet technologies, SAP, Oracle, SOA and open source technologies (Hexaware). Hexaware has a large, robust and state-of-the-art IT infrastructure at its main office in India as well as development centres in USA, Germany and Mexico (Hexaware). Among the verticals it services include Manufacturing, Health care, Engineering, Hospitality and Tourism, BFSI (Banking and Financial Services Industry), Insurance and more (Hexaware). The company is currently headed by the CEO P.R. Chandrashekhar and has undergone an aggressive recruitment drive at top-notch graduate/engineering institutions around India, and also other countries. Now, it is necessary to take a closer look into the organisational structure at Hexaware. The Structure of Hexaware Technologies Fig1. Hexaware Technologies Structure. In the Journal of Leadership and Organization Development Aelita and Maris Martinsons classify the Organizational structure to three structures which are Functional structure, Divisional structure and matrix structure (Martinsons & Martinsons, 25). In this light, Hexaware has a matrix structure because it has different units working on different software/outsourcing projects. As can be seen in Fig 1., the projects are differentiated according to whether they benefit the industry or technical streams, thus, industry and technology solutions have been pointed out. In each Hexaware project, the project manager or team lead reports to the Vice-President through the general manager or some other go-between executive. This allows the advantage of concentrating the power into the hands of both a centralised authority as well as delegating it to key project executioners who have functional responsibilities (Martinsons & Martinsons, 27). Among the various benefits of this arrangement, a few important ones stand out.  1. First, there is reduced conflict between various