Introduction My colleague Carswell has raised a valid point of view regarding the problems we now face. I have only worked in this company for the past four years as an I/O consultant, and frankly, I have witnessed a lot of changes, not all of them in the positive direction. It is clearly evident that Benson Metal Company is under crises. It is also clear that the main cause of this crisis has not been investigated and it is due to this that the situation has escalated this much. It is sad that at this point in time, when the industry is harsh and struggling, that we are about to lose one of our most dedicated customers. As I see it, the main problem lies in our organization structure and conflicting lines of authority. Organization Structure As some of you know, a company’s organization structure defines the formal reporting relationships in the company including the level of power welded by the supervisors and the amount of levels within the organization (Daft, 2009). The organization structure also identifies the grouping together of individuals into departments within the organization as well as the design of systems that will guarantee effective coordination and communication between different departments (Baligh, 2006). Clearly, the organization structure of Benson Metal Company has failed to meet its intended purpose. The organization structure specifies three main things that include: required work activities, the reporting relationships and departmental groupings. The company main problem lays in reporting relationships while the other two factors are quite stable. Reporting Relationships The biggest problem in the company is and has always been reporting relationships or more specifically, the chain of command. The chain of command denotes the uninterrupted lines of authority that links everyone in the company and indicates who reports to whom (Jones, 2010). Most of the individual holding places of power within the company are finding it hard to carry out their tasks. This may be attributed to people being designated jobs that they are unfamiliar with and have no skills in. The assistant to the president position is occupied with an individual who does not have the correct skills or experiences required for running the company or overseeing the welfare of our employees. Our vice president has been unable to effectively lay out the correct lines of authority and has poor management skills. Generally, a body cannot function without a head and that is one of the main problems. Reporting relationships also involves setting up lines of authority important to ensure effective coordination between the departments. Honestly, Ramsey Stockwell has failed in this regard. Time and time again, Mr. Stockwell has been antagonistic in our efforts to improve communication and coordination. He has not designed effective reporting relationships within his own department and even though those who serve beneath him are loyal, his attitudes are affecting the general attitude of his department regarding the company. Mr. Stockwell has proved to be very effective in ensuring that his department is up and running. However, his job does not end there and involves improving morale in his department, developing a schedule for his workers, laying out the correct reporting relationship within hi