Introduction When it comes to effective management in the hospitality industry managers need to take into account a diverse array of possible circumstances that may occur that would affect client satisfaction and their subsequent patronage of a particular business. This can come in the form of a restaurant’s ambience, the quality of the food, the type of services offered as well as other factors that contribute to a customer’s dining experience. In this particular project the problem in question is the effect boisterous children have on other customers within an enclosed restaurant setting. At (PLACE NAME OF RESTAURANT HERE), a restaurant that specializes in Japanese cuisine and various sushi dishes, various families come to eat due to the family friendly image that the restaurant tries to portray. While such a marketing strategy has proven to be effective as seen in the sheer amount of families eating at the restaurant on a daily basis, this success in appealing to one consumer group has in effect started to alienate other customers at the restaurant. When parents bring their children to come eat at the restaurant there are two possible outcomes that may occur, either   * their children can become a pleasure to serve and are perfect little angels   * the children can be compared to little demons and are overly boisterous, active and noisy. The latter situation is what often occurs and as a result other long time patrons of the restaurant have slowly but surely begun to patronize other Japanese restaurants. Customer complaints range from children being too noisy, too active within the restaurant (as they happen to enjoy running along the lanes), and just plain annoying in their opinion. Based on an examination of their complaints, the problem was pinpointed at the children just having nothing to do within the restaurant. While it may be true that parents should be responsible for the attitude of their children it is considered to be highly disrespectful to ask customers to control their children or leave the restaurant. Taking this into consideration, the best possible solution to the dilemma is to find something for the children to do in order to keep them occupied and create a restaurant environment that is appealing to all types of consumers that the restaurant caters to. This is the first factor that will be explored in this paper and will center on various studies and articles that examine the practices of other restaurants and as a result should provide an effective solution to this predicament. The second factor that will be explored in this paper involves the types of food normally seen on a Japanese menu, the reactions of kids to such items and methods that can be put into place to help prevent any negative consequences. What must be understood is that (PLACE NAME OF RESTAURANT HERE) tries to make the dishes on the menu as authentically Japanese as possible. While such dishes are received quite well by the adult customers of the restaurant they are not received as well by children. Items such as sushi, sashimi, and yakisoba are often found partially eaten, thrown on the table or at worse at floor of the restaurant. What’s worse is the fact that as these menu items are reject by kids they start to wail and cry about the type of food given to them which tends to annoy other patrons within the establish