Summary of Intended Actions The proposed service plan presents a comprehensive action plan to improve the current ERP system of the BT AL Saudia Limited as a consultant system administrator. The plan outlines the current challenges within the company that will be addressed to improve the organization’s system and database. The plan also explains the actual assessment and planning procedure to make the current information technology system dynamic and relevant to the departmental needs. If the proposed improvements will not be adequate, the plan will propose the acquisition of a new system by evaluating the currently available and relevant options in the market. Assessment of the Current System and Database As a professional information technology expert, I carried out a comprehensible assessment of the ERP system through a survey of all the BT AL Saudia Limited departments to identify its current challenges, problems, and improvement needs. As a consultant, IT administrator, the findings of the survey revealed that the current ERP system has challenges in building reports, error-free invoicing, and managing inventory discrepancies. As a result of the lack of periodic system management, the accounts department noted that the current ERP is out-of-date and cannot keep up with the accounting demands such as entry of orders. For instance, the accountants are sometimes forced to carry out manual order entries, which is tedious and result in delays that could be avoided (Markel 23). Although the ERP system supports editing capabilities in creating quotes and changing orders, it has become slow due to insufficient upgrades. As confessed by the internal auditor, the system has become ineffective in the compilation of multiple accounting spreadsheet information. At present, accountants are spending a lot of time when updating the documents manually (Wayferry’s 4 Phase Software Selection Process). Lastly, the system has not been consistent in inventory accuracy since the current older version does not work well with multiple inventory trackers (White and Burrows). This means that an accountant accessing information from the system has to click a single inventory at any given time (Wayferry’s 4 Phase Software Selection Process). These challenges are costing the company resources in terms of time and inaccurate reporting. Suggested Solutions to Address the ERP System Challenges Temporarily Solution The temporary solution would be updating the ERP system and proactive maintenance to repair the currently dysfunctional applications. For instance, through the installation of the Microsoft Dynamics GP, invoice entries will be automated and users empowered to directly save work at personal convenience (Murray). Moreover, the suggested improvement will activate editing capabilities to make invoice conversion, order verification, and quotation making easier (Wayferry’s 4 Phase Software Selection Process). However, the proposed adjustments in the ERP system will only help the company in the short term since they are prone to functionality hitches. In the event of such glitches, a user might lose vital information or even make the system crash. The short-term recommendation might only be useful and cost-effective within two