In the modern world, information technology has become an important management tool in many organizations. Since the advent of computers, operations in many organizations have been computerized with easy management of information in the organization. However, all has not been well in many organizations with the installation of IT infrastructure. According to Alter, S. (2002, many organizations have experienced a massive loss of resources in an attempt to install or upgrade the IT system. Failure in the IT system can be caused by many factors. One of the greatest reasons leading to failure is due to lack of initial assessment of the system and the implications it will have on the organization. This leads to the installation of systems that do not help the organization or are too expensive for the organization to maintain. Poor architectural design and decision can be another major cause of the failure of the system. This can be due to the inclusion of personnel not competent enough in the computer science field. As White (2004) argues, the management of the software system can be another reason for the failure of the system. These are just but few major causes of IT system failure. There are other causes but some of them are specific to an organization and a particular instance. Virtual Case File of the FBI The FBI is the major investigation body in the United States of America. It was established in 1908 to deal with the investigation of criminal cases ranging from smart crimes happening in day to day life in America, to complex matters involving counterterrorism, counterintelligence, cyber, public corruption, civil rights, organized crimes, white-collar crimes, and other kinds of theft and violent crimes. Due to its scope of operation, the FBI needs a comprehensive information management system since it deals mainly with intelligence issues that involve a lot of information. At the turn of the new century, the FBI has been faced with a lot of challenges in the management of the information system. According to Doherty (2006), it has woken up to the realization that the world is advancing in technology and it needed to catch up with the changing technology if it had to remain relevant in the investigation field. With information technology being no longer the privilege of the top organizations of the world and with the crime world becoming more and more highly computerized, the FBI must always being on top of the criminals in some of the areas that they seem to outsmart. This was the reason that led to the development of a new IT system. Initial FBI information system The FBI was for a long time threatened with new crimes that were becoming more and more sophisticated for it to handle. From the early days when Italian Mafia partnered with Russian mobsters to siphon millions of dollars from New Jersey State which saw Gambino family, the Genovese family, and others being convicted of the highly-rated crime, to the 2001 terrorist attack on the Twin Tower, the FBI was highly criticized of not having an efficient system that could deal hard on breaking the information system of the crime world. The September 11 attack left the FBI with clear information that their information system w