Communication in organisations encompasses all the means, both formal and informal, by which information is passed down, up, and across the network. These various modes of communication may be used to disseminate official information between employees and management. It is widely believed that the use of information and communications technology (ICT). Looking back at the past century, a clear pattern emerges with respect to how companies communicate with their employees. Every 20 years or so, a new form of enterprise collaboration has become widespread. From telephones in businesses (in the 1950s), the fax machine (1970s), and email (1990s), the way businesspeople communicate with each other has drastically altered over the years. Each technological leap has allowed faster sharing of information and increased the speed at which business can be conducted. Phelps (2007) asserts that electronic communication facilitates the integration of the various types of media such as graphics, video, audio and text into one message. This implies that electronic communication can be customized in order to meet the needs of a specific type of audience during organizational communication. This helps in eliminating the barriers to effective communication since electronic communication integrates virtually all the media types. Krizan & Merrier (2007) discusses the responsiveness of electronic communication and concludes that it engages the target audience in a bi-directional communication that is active, which presents an opportunity to transform public relations. Active involvement in the communication increases the response time of the various parties involved during the communication process (Shenja, 2007). The use of electric communication in organizations helps in improving communications among the members of the organization and mobile personnel by providing real time response and interactive form of communication. Remote working is increasingly becoming an important element of effective execution of organizational processes are employees are increasingly preferring to work from home and distant locations from the workplace. In addition, some business processes requires high levels of mobility of the organizational members, who are supposed to maintain constant communication with managers at the head office. Ferhat & Rachida (2005) states that electronic means of communication comes in handy in addressing this business need by ensuring efficient and timely information delivery on a real time manner. Rapid transmission is a key characteristic of electronic communication that facilitates rapid information transfer on a large scale. In order for organizations to remain competitive during the information age, business communication must be of comparable speed to the competitors, a challenge that electronic communication addresses. This implies that electronic communications play a significant role in the expansion of the communication lines within the organization, which in turn increases the capability and the capacity of the organization to act in response to various business situation and demands (Krizan & Merrier, 2007). Speedy communication of information also plays an integral role in enhancing the significance of information (Phelps, 2007). Haines