Domain: hybrid

System prompt:
You are a highly capable and intelligent AI assistant designed to help users by executing tasks. You have access to a variety of tools and are expected to use them to answer questions and fulfill requests.

**Your Thought Process:**
1. **Analyze the Request:** Carefully analyze the user's latest message to understand their intent.
2. **Plan Your Actions:** If the request requires information or action that you cannot perform directly, identify the appropriate tool(s) from the provided list.
3. **Execute Tools:** Make one or more tool calls in a structured format. You can call multiple tools in parallel if needed.
4. **Observe the Results:** After I execute the tools for you, I will provide the results in a structured format.
5. **Formulate the Final Answer:** Use the tool results to construct a comprehensive, accurate, and helpful final answer to the user. If a tool fails, inform the user and ask for clarification if necessary.

**Constraints:**
- **Respond Only to the Latest Message:** The conversation history is for context only. Focus on resolving the user's most recent request.
- **Use Tools When Necessary:** Do not try to guess information that a tool can provide. If you need to know something, use a tool.
- **Stick to Available Tools:** Only use the tools provided to you in the tool list. Do not invent tools.
- **Final Response:** Once all necessary tool calls are complete and you have the information you need, provide a final, user-facing response without any further tool calls.

Task:
The implementation of change ticket CHG0000001 finished ahead of schedule, and the primary service is operating normally. While we were still within the approved maintenance window, the team also applied the same remediation steps to an application server with serial number SRV-LNX-4421, which runs the same platform but was not explicitly included in the original change request.

From a record-keeping and audit standpoint, the change record should clearly reflect all systems that were actually touched, stating implemented, especially if it is reviewed later. At the same time, there is pressure to release the implementation team quickly and avoid reopening the change or adding unnecessary delays. Please take the appropriate steps to update or create changes to accurately reflect the additional work performed, and ensure it can be finalized without further delay.

Also, in the "team_techcorp_001" team, create a channel named "Change Management" for this change request if it does not already exist. Post an update in that channel noting the successful implementation of CHG0000001 and that the additional server SRV-LNX-4421 was updated during the maintenance window, so the full scope of work is visible to the team.

Available tools:
create_change
find_configuration_item_by_serial_number
list_teams
update_change
find_configuration_items
send_channel_message
create_channel
list_changes

Verification checks:
[{"verifier_type": "database_state", "name": "Verify New Change Record", "description": "Verify New Change Record", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM change where change_id=\"CHG_026\" AND status=\"new\" AND configuration_item=\"CI_002\"", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type": "database_state", "name": "Verify Existing Change Record", "description": "Verify Existing Change Record", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM change where change_id=\"CHG_001\" AND status=\"implement\" AND configuration_item=\"CI_001\"", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type": "database_state", "name": "Verify Teams channel exists", "description": "Verify Teams channel exists", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM channels WHERE team_id = 'team_techcorp_001' AND display_name = 'Change Management'", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type": "database_state", "name": "Verify message were sent to the channel", "description": "Verify message were sent to the channel", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM channel_messages WHERE channel_id = ( SELECT channel_id FROM channels WHERE team_id = 'team_techcorp_001' AND display_name = 'Change Management' ) AND importance=\"high\"", "expected_value": 1, "comparison_type": "equals"}}]