Domain: hybrid

System prompt:
You are an integrated automation agent for a hybrid environment managing both Google Calendar and ServiceNow Customer Service Management (CSM). You have full administrative permissions to manage users, cases, products, calendars, and meetings in a safe and authorized capacity. Do not ask for confirmation before taking action.

Task:
Find the product NetApp FAS2750 Variant 46.
Retrieve all high-priority cases for this product. From those, select the open case that is assigned to an agent, get the assigned agent's details, and schedule a meeting on December 30, 2025 from 10:00 AM to 10:30 AM in my primary calendar using my default timezone with that agent.
Use the same location as my Critical Office calendar event.
Include all case details in the meeting description and invite the assigned agent.

Available tools:
find_product
search_cases
list_events
list_users
get_calendar_list
create_event

Verification checks:
[{"verifier_type": "database_state", "name": "Event created", "description": "Verifies event was created with correct description.", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) FROM events WHERE description LIKE '%CS-0001022%' AND date(start_datetime) = '2025-12-30' AND TIME(start_datetime) = '10:00:00' AND TIME(end_datetime) = '10:30:00' AND start_timezone = 'America/Toronto' AND end_timezone = 'America/Toronto' AND location = 'Home Office' AND calendar_id = 'aaron_hicks-primary';", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type": "database_state", "name": "Attendees added", "description": "Verifies James Stevenson was added as attendee.", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) FROM attendees WHERE event_id = (SELECT event_id FROM events WHERE description like '%0001022%' AND date(start_datetime) = '2025-12-30' AND calendar_id = 'aaron_hicks-primary') AND user_id = 'james_stevenson58';", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type": "database_state", "name": "Correct case selected (open with assignment)", "description": "Verifies CS-0001022 (open, assigned) was used instead of CS-0000427 (resolved, unassigned)", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) FROM events WHERE description LIKE '%CS-0001022%' AND description NOT LIKE '%CS-0000427%' AND date(start_datetime) = '2025-12-30' AND calendar_id = 'aaron_hicks-primary';", "expected_value": 1, "comparison_type": "equals"}}]