Domain: hybrid

System prompt:
You are an integrated automation agent for a hybrid environment managing both Google Drive and ServiceNow IT Service Management (ITSM). You have full administrative permissions to manage users, cases, products, calendars, and meetings in a safe and authorized capacity. Do not ask for confirmation before taking action.

Task:
Set up the 'Q1 Network Infrastructure Upgrade' change request for joanne.simpson@servicenow.com. Look up the user first, then check our available Google Drive shared drives to identify documentation storage options. Create a change request titled 'Q1 Network Infrastructure Upgrade' with new status, high impact, medium risk, high priority, and hardware category. Update only the implementation plan field with a 4-phase approach: Phase 1-Infrastructure Assessment,Phase 2-Hardware Procurement,Phase 3-Staged Deployment,Phase 4-Post-deployment

Available tools:
list_users
update_change
get_user_using_email
get_user_using_name
list_drives
create_change

Verification checks:
[{"verifier_type": "database_state", "name": " Verify Shared Drives Retrieved", "description": "Checks if the Shared Drives Retrieved", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM drives WHERE hidden = FALSE;", "expected_value": 1, "comparison_type": "greater_than"}}, {"verifier_type": "database_state", "name": "Verify Users Exist in System", "description": "Checks that users are available ", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM users;", "expected_value": 1, "comparison_type": "greater_than"}}, {"verifier_type": "database_state", "name": "Verify Change Request Assignment", "description": "Checks that the change request was not assigned (as assignment was not requested)", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM change WHERE short_description = 'Q1 Network Infrastructure Upgrade' AND assigned_to IS NULL;", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type": "database_state", "name": "Verify Implementation Plan References Shared Drive", "description": "Checks that implementation plan contains reference to Google Drive shared storage", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM change WHERE short_description = 'Q1 Network Infrastructure Upgrade' AND implementation_plan LIKE '%Drive%';", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type": "database_state", "name": "Verify Change Request Created", "description": "Checks if the Change Request Created", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM change WHERE short_description = 'Q1 Network Infrastructure Upgrade' AND status = 'new' AND impact = 'high' AND risk = 'medium' AND priority = 'high' AND category = 'hardware';", "expected_value": 1, "comparison_type": "greater_than"}}, {"verifier_type": "database_state", "name": "Verify Implementation Plan Contains All Phases", "description": "Checks if the Implementation Plan Contains All Phases", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM change WHERE short_description = 'Q1 Network Infrastructure Upgrade' AND implementation_plan LIKE '%P1%' AND implementation_plan LIKE '%P2%' AND implementation_plan LIKE '%P3%' AND implementation_plan LIKE '%P4%'", "expected_value": 1, "comparison_type": "equals"}}]