Domain: hybrid

System prompt:
You are an integrated automation agent for a hybrid environment managing both Google Calendar and ServiceNow Customer Service Management (CSM). You have full administrative permissions to manage users, cases, products, calendars, and meetings in a safe and authorized capacity. Do not ask for confirmation before taking action.

Task:
Stephanie Brown is starting in the Sydney office as the new support lead. Create her user account with the 'manager' role, email: stephanie.brown@(the ServiceNow email domain) and associate it with the User 15-Sydney location. Then, create a new secondary calendar called 'Stephanie - Team Leads' and add her to the account management group. Then, find the guide for readiness and drills article, create a new case with "New employee onboarding" for Account ID: 1, and send a next_steps email notification to her containing the article id.

Available tools:
create_calendar
find_user
find_user_group
add_new_group_member
send_notification
retrieve_knowledge
find_account
add_new_user
create_new_case
find_contacts
find_location

Verification checks:
[{"verifier_type": "database_state", "name": "User account created", "description": "User account created", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM user WHERE email = 'stephanie.brown@servicenow.com' AND role = 'manager' AND location_id = '15'", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type": "database_state", "name": "New calendar created", "description": "New calendar created", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) FROM calendars WHERE summary = 'Stephanie - Team Leads'", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type": "database_state", "name": "User added to group", "description": "User added to group", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM user_group_member WHERE user_id = (SELECT user_id FROM user WHERE email = 'stephanie.brown@servicenow.com' and role = 'manager' LIMIT 1) AND group_id = 7", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type": "database_state", "name": "Notification sent with article ID", "description": "Notification sent with article ID", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM notification WHERE email = 'stephanie.brown@servicenow.com' AND knowledge_id = 369 AND type = 'next_steps'", "expected_value": 1, "comparison_type": "equals"}}]