Package: odoo-addon-mgmtsystem-nonconformity
This module enables you to manage the nonconformities of your management systems:Quality (ISO 9001)Environment (ISO 14001)Information Security (ISO 27001)Health and Safety (ISO 45001)IT Services (ISO 20000)Table of contentsConfigurationUsageKnown issues / RoadmapBug TrackerCreditsAuthorsContributorsOther creditsMaintainersConfigurationUsers must be added to the appropriate groups within Odoo as follows:Creators: Settings > Users > Groups > Management System / UserTo configure email notifications for certain stages go to:Management System > Configuration > Nonconformities > StagesClick on any stage and click the edit button.Click on the dropdown icon in the field Email Template, select your template and click Save.UsageTo use this module:Go to Management System > NonconformitiesClick on Create to enter the following information:Partner : Customer, supplier or internal personnelRelated to: Any reference pointing to the NC (order id, project id, task id, etc.)Responsible: Person responsible for the NCManager : Person managing the department or owner of the procedureFilled in by: Originator of NC reportOrigins:  The source of the NC, how was it discoverProcedures:  Against which procedure is the NCDescription: Evidence, reference to the standardsClick on Save and then on Analysis.Go to the newly created NC and fill in the following
information in the tab named Causes and Analysis:Causes: Add root causesAnalysis: Describe the results of the investigationSeverity: Select the severity among unfounded, minor and majorImmediate action: Create or select an immediate action if appropriateClick on the Save button and then on the “Action Plan” button in the top right corner.In the Actions tab, select or create new actions by entering the following
items:Subject: What must be done - Return to Supplier, Use As Is, Scrap, Rework,
Re-grade, RepairDeadline: Date by which the action must be completedResponsible: Person in charge for implementing the actionType: Immediate, corrective or preventive actions or improvement opportunityDescription: Details of the actionWhen the action is created, a notification is sent to the person responsible
for the action.Enter comments into the input field below the “Plan Review” section, those comments are required to reach the next stage.To begin the work on the planned Actions change the stage of the NC to open by clicking on the “In Progress” button in the top right corner.When all actions of the plan are done, their effectiveness must be evaluated
before closing the NC.Known issues / RoadmapThe custom emails should be replaced by Mail Tracking features and Subtypes (like in Project Tasks and Project Issues)Automatically add responsible_user_id._uid, manager_user_id._uid, author_user_id._uid to chatterBug TrackerBugs are tracked onGitHub Issues.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomedfeedback.Do not contact contributors directly about support or help with technical issues.CreditsAuthorsSavoir-faire LinuxContributorsDaniel Reis <dreis.pt@hotmail.com>Glen Dromgoole <gdromgoole@tier1engineering.com>Loic Lacroix <loic.lacroix@savoirfairelinux.com>Sandy Carter <sandy.carter@savoirfairelinux.com>Gervais Naoussi <gervaisnaoussi@gmail.com>Eugen Don <eugen.don@don-systems.de>Jose Maria Alzaga <jose.alzaga@aselcis.com>Tecnativa:Ernesto TejedaTrobzDung Tran <dungtd@trobz.com>Other creditsThe development of this module has been financially supported by:CamptocampMaintainersThis module is maintained by the OCA.OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.This module is part of theOCA/management-systemproject on GitHub.You are welcome to contribute. To learn how please visithttps://odoo-community.org/page/Contribute.