Package: amdapi
AMDAPi Python SDKThe AMDAPi Python SDK package serves as a native python interface allowing for easy consumption of AMDAPi API services.InstallationQuick-Start GuideCreating a ClientAnalyzing a CallCall ParamsExampleRetrieving A CallSearching for Multiple CallsSearch paramsDefault SearchDeleting CallsReference DocsInstallationThe AMDAPi SDK can be installed from pip as follows:pipinstallamdapiQuick-Start GuideIn order to create a client and use the AMDAPi services, you must first be granted credentials fromAMDAPi.Once you have these credentials this Quick-Start guide can be followed to quickly understand the main functionality of the SDK.If further explanation is required the full documentation can be foundhere.Creating a ClientfromamdapiimportClientamdapi_id="XXXXXXXXXXXXXXXXXXXXXXXXXX"amdapi_secret="XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"client=Client(amdapi_id,amdapi_secret)or credentials can be loaded into local environment variablesimportosfromamdapiimportClientfromamdapi.configsimportCLIENT_ID_ENV_NAME,CLIENT_SECRET_ENV_NAME# Client looks for the ID @ AMDAPI-CLIENT-IDos.environ[CLIENT_ID_ENV_NAME]="XXXXXXXXXXXXXXXXXXXXXXXXXX"# Client looks for the Secret @ AMDAPI-CLIENT-SECRETos.environ[CLIENT_SECRET_ENV_NAME]="XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX"client=Client()Output:<amdapi.Client|ClientID:XXXXXXXXXXXXXXXXXXXXXXXXXX|LastTokenRefresh:2022-04-2908:43:49>Analyzing a CallTo send a call to the AMDAPi Backend the following parameters are required.Note: Currently the audio file must be in a.wavformat.Call ParamsNameTypeAllowed ValuesDescriptioncall_idstrNAID of Call from your DBclient_idintNAID of Client from your DBagent_idintNAID of Agent from your DBcustomer_idintNAID of Customer from your DBsummaryboolNAWheather the call should be summarised during analysis.filenamestrNAFilename of the audio file.originstr['Inbound','Outbound']Defines whether the call was Outbound or Inbound.languagestr['en','en-in','fr']Primary language of the audio sent for analysis.agent_channelint[0,1]⚠  Required for stereo audio to specify the channel for the agent audio. Will be ignored in the case of mono-channel audio.ExampleThe following code segment demonstrates how you would analyze a call:filename="6c89833033cd57c3cfeb1ad8445821a6714d9bf6cd3613b723ac1cfb"file_path=f"{filename}.wav"params={"client_id":12345,"agent_id":12345,"filename":filename,"call_id":12345,"customer_id":12345,"origin":"Inbound","language":"en","summary":True,"agent_channel":1# <- Indicates that the audio is stereo and that the agent is on channel 1}withopen(file_path,'rb')asfile:call=client.analyze_call(file,**params)ACallobject containing the meta-data provided and the automatically generated uuid will be returned.Please allow a few minutes for the analysis of the call to be complete, and retrieve the analyzed call using the call UUID.Output:<amdapi.Call|UUID:XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX|Analyzed:False>Retrieving A CallRetrieving a call via UUID can be achieved as follows:call=client.get_call(call.uuid)Output:<amdapi.Call|UUID:XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX|Analyzed:True>Searching for Multiple CallsThe SDK allows for searching for all previously uploaded calls and will return results in a paginated format with max 350 calls per page.Search paramsCurrently these search parameters are supported, they may be leftNoneto get all calls.NameTypeAllowed ValuesDescriptionpage_numberintNAThe page numberagent_idintNAID of Client from your DBclient_idintNAID of Agent from your DBstart_datestr|datetime.datetime"DD/MM/YYYY"- If string is used.The start date of your search.end_datestr|datetime.datetime"DD/MM/YYYY"- If string is usedThe end date of your search.Examplesearch_params={"page_number":123,"agent_id":123,"client_id":123,"start_date":25/07/2021,"end_date":datetime.now(),}search=client.search_calls(**search_params)Output [No Calls Found]:<amdapi.SearchResult|current_page:None|is_last_page:None|n_calls0>Output [Calls Found]:<amdapi.SearchResult|current_page:1|is_last_page:False|n_calls350>Default SearchIf no Search Parameters are provided then all calls will be returned.search=client.search_calls()Output:<amdapi.SearchResult|current_page:1|is_last_page:False|n_calls350>Deleting Calls⚠WARNING - This action is irreversibleYou can delete a call and all analysis from the AMDAPi servers with the following:msg=client.delete_call(call.uuid)Output:'Call XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX Deleted Successfully'Reference DocsFind our full documentationhere.