I come to Pinjar from a completely different background than most of the other reviewers who have posted here. I'm relatively new to Bollywood films and was born and raised in the US. So I don't have a broad basis for comparing Pinjar to other Indian films. Luckily, no comparison is needed.
Pinjar stands on its own as nothing less than a masterpiece.
In one line I can tell you that Pinjar is one of the most important films to come out of any studio anywhere at any time. On a mass-appeal scale, it *could* have been the Indian equivalent of "Crouching Tiger, Hidden Dragon" had it been adequately promoted in the US. This could very well have been the film that put Bollywood on the American map. The American movie-going public has a long-standing love affair with "Gone With the Wind", and while Pinjar doesn't borrow from that plot there are some passing similarities. Not the least of which is the whopping (by US standards) 183-minute run time.
Set against the gritty backdrop of the India-Pakistan partition in 1947-48 is a compelling human drama of a young woman imprisoned by circumstances and thrust into troubles she had no hand in creating. Put into an untenable position, she somehow manages to not only survive, but to grow -- and even flourish.
If the story is lacking in any way, it's in the exposition. Puro's (the protagonist) growth as a person would be better illustrated -- at least for western audiences unfamiliar with Indian culture -- if her character's "back story" were more fully developed in the early part of the film. But that would have stretched a 3-hour movie to 3 1/2 hours or perhaps even more. Because not one minute of the film is wasted, and none of what made it out of editing could really be cut for the sake of time. Better that the audience has to fill in some of what came before than to leave out any of what remains.
I could use many words to describe Pinjar: "poignant", "disturbing", "compelling", "heart-wrenching" come to mind immediately. But "uplifting" is perhaps as apropos as any of those. Any story that points up the indomitability of the human spirit against the worst of odds has to be considered such. And Puro's triumph -- while possibly not immediately evident to those around her -- is no less than inspirational. For strength of story alone I cannot recommend this film highly enough.
Equally inspiring is Urmila Matondkar's portrayal of Puro. All too often overlooked amid the bevy of younger, newer actresses, Urmila has the unique capability to deliver a completely credible character in any role she plays. She doesn't merely act Puro's part, she breathes life into the character. Manoj Bajpai's selection as Rashid was inspired. He manages something far too few Indian film heroes can: subtlety. His command of expression and nuance is essential to the role. He brings more menace to the early part of the film with his piercing stare than all of the sword-wielding rioters combined.
If you only see one Bollywood film in your life, make it Pinjar.

At the beginning of the film, you might double-check the DVD cover and re-read the synopsis a couple of times, but no worries. It's NOT "Memoirs of a Geisha" that you purchased; just a movie with an intro that is much more classy and stylish than it has any right to be. Still, the opening is by far the best thing about the entire movie, as it shows how in the year 1840 a Samurai sword master catches his wife committing adultery. He decapitates the two lovers before doing some hara-kiri (ritual suicide through disembowelment). Cut to present day, when the American Ambassador in Japan welcomes a befriended family and drives them up to the same house where the aforementioned slaughter took place nearly one and a half century ago. From then onwards, this becomes a seemingly routine haunted house flick yet the utterly retarded and implausible script still makes it somewhat exceptional. Let's start with the good aspects, namely the original Japanese setting and the presence of the delicious Susan George who is my all-time favorite British horror wench (well, together with Britt Eckland, Linda Hayden and Ingrid Pitt). The bad aspects simply include that the screenplay is incoherent, imbecilic beyond repair and full of supposedly unsettling twists that only evoke laughter. The restless spirits of the house soon begin to entertain themselves by perpetrating into the bodies of the new tenants and causing them to do and say all sorts of crazy stuff. The spirit of the massacred adulterous woman particularly enjoys squeezing into Susan's ravishing booty and transforming her into a lewd seductress! In this "possessed" state, she even lures the American ambassador outside to have sex in the garden of a high society diner party full of prominent guests. So, strictly spoken, it's not really "evil" that dwells in the house; just a trio of sleazy ghosts with dirty minds and far too much free time on their long-dead hands! Obviously these scenes are more comical than frightening, especially since the light-blue and transparent shapes remind you of the cute ghost effects that were later popularized in "Ghostbusters". "The House Where Evil Dwells" is probably the least scary ghost movie ever. Throughout most of the running time, you'll be wondering whether director Kevin Connor (who nevertheless made the excellent horror films "Motel Hell" and "From Beyond the Grave") intentionally wanted to make his movie funny and over-the-top, like "Motel Hell" maybe. But then again, everyone in the cast continues to speak his/her lines with a straight and sincere face, so I guess we are nevertheless supposed to take everything seriously and feel disturbed. "The House Where Evil Dwells" is never suspenseful or even remotely exciting and it doesn't even contain any grisly images apart from the massacre at the beginning. I am fully aware of how shallow it sounds, but the two scenes in which Susan George goes topless are the only true highlights. Well, those and maybe also the invasion of cheesy and ridiculously over-sized spiders (or are they crabs?) in the daughter's bedroom. How totally random and irrelevant was that? If you ever decide to give this movie a chance notwithstanding its bad reputation, make sure you leave your common sense and reasoning at the doorstep.
Trivia note for horror buffs: keep an eye open for the demon-mask that was also a pivot piece of scenery in the brilliant Japanese horror classic Onibaba.